8-K
Voya Financial, Inc. (VOYA)
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported):
May 3, 2022
VOYA FINANCIAL, INC.
(Exact name of registrant as specified in its charter)
| Delaware | 001-35897 | No. | 52-1222820 | |
|---|---|---|---|---|
| (State or other jurisdiction of incorporation) | (Commission File Number) | (IRS Employer Identification Number) | ||
| 230 Park Avenue | ||||
| New York | New York | 10169 | ||
| (Address of principal executive offices) | (Zip Code) |
Registrant’s telephone number, including area code: (212) 309-8200
N/A
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Name of each exchange on which registered |
|---|---|
| Common Stock, .01 Par Value | New York Stock Exchange |
| Depositary Shares, each representing a 1/40th | New York Stock Exchange |
| interest in a share of 5.35% Fixed-Rate Non-Cumulative Preferred Stock, Series B, 0.01 par value |
All values are in US Dollars.
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
| Item 2.02 | Results of Operations and Financial Condition |
|---|
On May 3, 2022 Voya Financial, Inc. (“Voya Financial”) reported its financial results for the three months ended March 31, 2022. A copy of the press release containing this information is furnished as Exhibit 99.1 hereto and is incorporated by reference in this item 2.02.
As previously announced, Voya Financial will host a conference call on Wednesday, May 4, 2022 at 10:00 am ET to discuss its first-quarter 2022 results. The call can be accessed via Voya Financial’s investor relations website at http://investors.voya.com. In addition, more detailed financial information can be found in Voya Financial’s Quarterly Investor Supplement for the quarter ended March 31, 2022, available on Voya Financial’s investor relations website at http://investors.voya.com. The Quarterly Investor Supplement for the quarter ended March 31, 2022 is furnished herewith as Exhibit 99.2 and is incorporated by reference in this item 2.02.
As provided in General Instruction B.2 of Form 8-K, the information and exhibits provided pursuant to this Item 2.02 shall not be deemed to be “filed” for purposes of the Securities Exchange Act of 1934, as amended, nor shall they be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set for by specific reference in such filing.
| Item 7.01 | Regulation FD Disclosure |
|---|
On May 3, 2022, Voya Financial made available a slide presentation that will accompany the conference call described above in Item 2.02. These slides are available on Voya Financial’s investor relations website at http://investors.voya.com.
As provided in General Instruction B.2 of Form 8-K, the information provided pursuant to this Item 7.01 shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall it be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such a filing.
| Item 9.01 | Financial Statements and Exhibits |
|---|
(d) Exhibits
99.1 Press release of Voya Financial, Inc., dated May 3, 2022 (furnished and not filed)
99.2 Quarterly Investor Supplement for the quarter ended March 31, 2022 (furnished and not filed)
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Voya Financial, Inc.
(Registrant)
By: /s/ Trevor Ogle
Name: Trevor Ogle
Title: Senior Vice President and Deputy General Counsel
Dated: May 3, 2022
Document
Exhibit 99.1

Voya Financial announces first-quarter 2022 results
NEW YORK, May 3, 2022 — Voya Financial, Inc. (NYSE: VOYA), announced today financial results for the first quarter of 2022:
•Net income available to common shareholders of $0.24 per diluted share, which includes certain investment losses.
•After-tax adjusted operating earnings1 of $1.47 per diluted share2.
•Results reflect organic growth across all businesses.
•Significant capital deployment in the first-quarter and the trailing twelve months ended March 31, 2022:
–Approximately $713 million in excess capital deployed in the first quarter, including $500 million in share repurchases, $192 million in debt redemption and $21 million in common stock dividends.
–Over the trailing twelve months ended March 31, 2022, approximately $2 billion in excess capital has been deployed to provide further shareholder value.
–Board of directors authorizes the repurchase of an additional $500 million of common stock.
–As of March 31, 2022, Voya had approximately $900 million of excess capital, including approximately $100 million generated in the first quarter.
"During the first quarter, we generated $1.47 per diluted share in after-tax adjusted operating earnings, which reflects solid alternative investment income as well as further client demand for our products and solutions," said Rodney O. Martin, Jr., chairman and CEO, Voya Financial, Inc. "For the trailing twelve months ended March 31, 2022, Wealth Solutions full service recurring deposits grew 11.2% compared with the prior-year period to $12.4 billion. In Health Solutions, annualized in-force premiums in the first quarter of 2022 increased 9.7% compared with the prior-year period. In addition, Investment Management generated $1.3 billion of net inflows in the first quarter of 2022 and achieved 4.5% organic growth for the trailing twelve months ended March 31, 2022. In short, we continue to see demand for the valuable health, wealth and investment solutions that meet the current and growing needs of our workplace and institutional clients.
"In addition to organic growth, we continue to benefit from our high free-cash-flow businesses. During the first quarter, we deployed more than $700 million in excess capital through a combination of share repurchases, debt redemption and common stock dividends. This now brings
1 This press release includes certain non-GAAP financial measures, including adjusted operating earnings. More information on non-GAAP measures and reconciliations to the most comparable U.S. GAAP measures can be found in the “Use of Non-GAAP Financial Measures” section of this release and in the company’s Quarterly Investor Supplement.
2 First-quarter 2022 results include the following notable items: $0.40 of investment income from alternative investments and prepayments above long-term expectations, net of variable and incentive compensation; $(0.24) of COVID-19 impacts; and $(0.11) of unfavorable deferred acquisition costs and value of business acquired (“DAC/VOBA”) and other intangibles unlocking. Please see the tables at the end of this press release for more details on notable items.
our total excess capital deployed for the trailing twelve months ended March 31, 2022 to approximately $2 billion. We also concluded the quarter with approximately $900 million of excess capital. With the additional $500 million share repurchase authorization we have received from the board, we will build upon our capital deployment track record and continue to be disciplined and balanced with our use of capital," added Martin.
HIGHLIGHTS
•Wealth Solutions full-service recurring deposits for the trailing twelve months (TTM) ended March 31, 2022 were $12.4 billion, up 11.2% compared with the prior-year period and within the company’s annual target of 10–12%. First-quarter 2022 full-service recurring deposits were $3.6 billion.
•Health Solutions annualized in-force premiums were $2.7 billion in the first quarter of 2022, up 9.7% compared with the prior-year period and at the high end of the company's 7–10% annual target. The increase in annualized in-force premiums reflects growth across all product lines, including a 22% increase in Voluntary.
•Investment Management net inflows (excluding sub-advisor replacements and divested businesses) were $9.5 billion for the TTM ended March 31, 2022, representing organic growth of 4.5% and above the company's annual target of 2–4%. First-quarter 2022 net inflows were $1.3 billion.
•Voya deployed approximately $700 million of excess capital during the first quarter and approximately $2 billion for the TTM ended March 31, 2022.
•The board of directors has authorized the repurchase of an additional $500 million of Voya common stock. In addition, on April 28, 2022, the board declared a second-quarter 2022 common stock dividend of $0.20 per share, maintaining Voya's dividend yield above 1%.
•In March 2022, Voya was — for the ninth consecutive year — recognized by Ethisphere as one of the 2022 World’s Most Ethical Companies. Voya is one of 136 companies to earn the honor for 2022 and one of only six companies recognized in the financial services category.
•In the first quarter, Voya continued to advance several initiatives to leverage technology to enable strong outcomes for its customers. In March, Voya announced the launch of myHealth&Wealth, a new integrated and holistic benefits selection experience that offers personalized digital guidance to help employees optimize their spending across health insurance benefits, emergency savings and saving for retirement. Voya also made several enhancements to its award-winning Voya Retire mobile app, which provides its retirement plan participants with mobile access to Voya’s full participant experience.
CONSOLIDATED RESULTS
First-quarter 2022 net income available to common shareholders was $27 million, or $0.24 per diluted share, compared with $1,086 million, or $8.29 per diluted share, in the first quarter of 2021. The decline was primarily due to first-quarter 2021 results benefiting from $725 million of income in
businesses exited or to be exited through reinsurance or divestment, which was driven by investment gains related to the closing of Voya's sale of substantially all of its Individual Life and legacy annuities businesses. In addition, first-quarter 2022 results reflect $87 million of investment losses (compared with $38 million of investment gains in the prior-year period) as well as lower adjusted operating earnings.
First-quarter 2022 after-tax adjusted operating earnings were $172 million, or $1.47 per diluted share, compared with $223 million, or $1.70 per diluted share in the first quarter of 2021. The decline was primarily due to lower alternative investment income; lower investment capital revenues in Investment Management; an unfavorable change in DAC/VOBA and other intangibles unlocking and lower fee-based margin in Wealth Solutions (driven by the sale of the independent financial planning channel of Voya Financial Advisors (FPC) in the second quarter of 2021); and higher Group Life claims in Health Solutions, in each case compared with first-quarter 2021. On a per-share basis, first-quarter 2022 results reflect the benefit of share repurchases in 2021 and in the first quarter of 2022.
SEGMENT DISCUSSIONS
The following segment discussions compare the first quarter of 2022 with the first quarter of 2021, unless otherwise noted. All figures are presented before income taxes.
Wealth Solutions
Wealth Solutions adjusted operating earnings were $205 million, compared with $255 million. The change primarily reflects:
•$17 million of lower investment income, primarily due to lower alternative investment income;
•$13 million of lower fee-based margin as business growth and higher average equity market levels were more than offset by lower retail assets (driven by the second-quarter 2021 sale of the FPC);
•an $18 million unfavorable change in DAC/VOBA and other intangibles unlocking; and
•$4 million of higher administrative expenses, primarily due to growth and investments in the business, which was partially offset by lower expenses resulting from the second-quarter 2021 sale of the FPC.
| Trailing 12 months ended | Trailing 12 months ended | |||||
|---|---|---|---|---|---|---|
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Net revenue | $ | 2,322 | $ | 1,886 | ||
| Net revenue, excluding notables | 1,934 | 1,735 | ||||
| Adjusted operating margin | 45.7 | % | 30.5 | % | ||
| Adjusted operating margin, excluding notables | 35.5 | % | 34.2 | % | ||
| Full Service recurring deposits | $ | 12,438 | $ | 11,184 | ||
| Full Service net flows | $ | 155 | $ | 2,143 | ||
| Three months ended or as of | Three months ended or as of | |||||
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Total client assets | $ | 514,972 | $ | 540,383 | ||
| Full Service recurring deposits | $ | 3,604 | $ | 3,222 | ||
| Full Service net flows | $ | 446 | $ | 868 | ||
| Full Service client assets | $ | 178,161 | $ | 171,179 |
Total client assets as of March 31, 2022 were $515 billion, down from March 31, 2021 as growth in the business, including positive net flows over the period, was more than offset by lower retail assets due to the second-quarter 2021 sale of the FPC.
Health Solutions
Health Solutions adjusted operating earnings were $22 million, compared with $37 million. The change primarily reflects:
•$9 million of higher underwriting results as business growth and a lower loss-ratio in Voluntary were offset by a higher loss ratio for Group Life (which includes approximately $35 million of COVID-19 impacts in the first quarter of 2022) and a higher loss ratio for Stop Loss;
•$3 million of higher investment income; and
•$16 million of higher administrative expenses, largely due to growth in the business, including the company's acquisition of Benefit Strategies in the third quarter of 2021; in addition, premium taxes and commissions were also higher due to growth in the business.
| Trailing 12 months ended | Trailing 12 months ended | |||||
|---|---|---|---|---|---|---|
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Net revenue | $ | 732 | $ | 640 | ||
| Net revenue, excluding notables | 791 | 693 | ||||
| Adjusted operating margin | 25.8 | % | 28.0 | % | ||
| Adjusted operating margin, excluding notables | 31.2 | % | 33.5 | % | ||
| Total aggregate loss ratio | 73.1 | % | 71.8 | % | ||
| Three months ended | Three months ended | |||||
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Group Life, Disability and Other | $ | 807 | $ | 730 | ||
| Stop Loss | 1,220 | 1,182 | ||||
| Voluntary | 678 | 554 | ||||
| Total annualized in-force premiums | $ | 2,705 | $ | 2,466 |
Investment Management
Investment Management adjusted operating earnings were $39 million, compared with $52 million. The change primarily reflects:
•$17 million of lower investment capital revenues, including lower private equity results in the first quarter of 2022;
•$5 million of higher fee-based margin due to an increase in management fees from higher average assets under management (AUM) and positive net flows, including private equity; and
•$2 million of higher administrative expenses, primarily due to growth and investments in the business.
| Trailing 12 months ended | Trailing 12 months ended | |||||
|---|---|---|---|---|---|---|
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Net revenue | $ | 771 | $ | 727 | ||
| Net revenue, excluding notables | 731 | 662 | ||||
| Adjusted operating margin | 29.4 | % | 28.7 | % | ||
| Adjusted operating margin, excluding notables | 25.9 | % | 24.3 | % | ||
| Institutional net flows | $ | 11,424 | $ | 8,652 | ||
| Retail net flows | (1,945) | (1,583) | ||||
| Total net flows* | 9,479 | 7,069 | ||||
| Three months ended or as of | Three months ended or as of | |||||
| ($ in millions) | 3/31/2022 | 3/31/2021 | ||||
| Institutional net flows | $ | 2,221 | $ | (128) | ||
| Retail net flows | (893) | (252) | ||||
| Total net flows* | 1,328 | (380) | ||||
| Fixed income - public and other | $ | 114,695 | $ | 114,388 | ||
| Privates and alternatives | 79,340 | 74,824 | ||||
| Equity | 59,174 | 59,337 | ||||
| Total AUM | $ | 253,208 | $ | 248,550 |
* Excludes sub-advisor replacements and divested businesses.
Total AUM were $253 billion as of March 31, 2022, up 2% from March 31, 2021. The increase reflects strong positive Institutional net flows for the TTM ended March 31, 2022, including several new private credit mandates in the first quarter of 2022.
Corporate
Corporate adjusted operating losses were $58 million compared with adjusted operating losses of $71 million. The change reflects lower net stranded costs associated with the Individual Life transaction as well as lower interest expense due to the redemption of debt in 2021.
Share Repurchases
During the first quarter of 2022, Voya repurchased $500 million of its common stock. During the quarter, Voya entered into an accelerated share repurchase (ASR) agreement to repurchase $275 million of common stock — $220 million, or 3,305,786 shares, of which were delivered during the first quarter; the remaining $55 million will be delivered in the second quarter of 2022. In addition to
the previously mentioned ASR, Voya repurchased an additional $225 million, or 3,295,800 shares, of its common stock during the first quarter of 2022.
Voya announced today that its board of directors has increased the amount of the company’s common stock authorized for repurchase under the company’s share repurchase program by an additional $500 million. Under its share repurchase program, the company may, from time to time, purchase shares of its common stock through various means, including open market transactions, repurchase programs pursuant to rule 10b5-1, privately negotiated transactions, forward, derivative, accelerated repurchase, automatic repurchase transactions, or tender offers. The additional $500 million share repurchase authorization expires on June 30, 2023 (unless extended), and does not obligate the company to purchase any shares. The authorization for the share repurchase program may be terminated, increased or decreased by the board of directors at any time.
Including the additional $500 million repurchase authorization and accounting for the previously mentioned $275 million ASR that Voya entered into in the first quarter, the company had approximately $521 million remaining under its share repurchase authorization.
Supplementary Financial Information
More detailed financial information can be found in the company’s Quarterly Investor Supplement, which is available on Voya’s investor relations website, investors.voya.com.
Earnings Call and Slide Presentation
Voya will host a conference call on Wednesday, May 4, 2022, at 10 a.m. ET, to discuss the company’s first-quarter 2022 results. The call and slide presentation can be accessed via the company’s investor relations website at investors.voya.com. A replay of the call will be available on the company’s investor relations website at investors.voya.com starting at 1 p.m. ET on May 4, 2022.
Media Contact: Investor Contact:
Christopher Breslin Michael Katz
212-309-8941 212-309-8999
Christopher.Breslin@voya.com IR@voya.com
About Voya Financial
Voya Financial, Inc. (NYSE: VOYA) is a leading health, wealth and investment company that provides products, solutions and technologies that help Americans become well planned, well invested and well protected. Serving the needs of 14.3 million individual, workplace and institutional clients, Voya is a Fortune 500 company that had $4.2 billion in revenue in 2021 and $707 billion in total assets under management and administration as of March 31, 2022. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by the Ethisphere Institute; a member of the Bloomberg Gender-Equality Index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com. Follow Voya Financial on Facebook, LinkedIn and Twitter @Voya.
Use of Non-GAAP Financial Measures
We believe that Adjusted operating earnings before income taxes provides a meaningful measure of its business and segment performance and enhances the understanding of our financial results by focusing on the operating performance and trends of the underlying business segments and excluding items that tend to be highly variable from period to period based on capital market conditions or other factors. We use the same accounting policies and procedures to measure segment Adjusted operating earnings before income taxes as we do for the directly comparable U.S. GAAP measure, which is Income (loss) from continuing operations before income taxes.
Adjusted operating earnings before income taxes does not replace Income (loss) from continuing operations before income taxes as a measure of our consolidated results of operations. Therefore, we believe that it is useful to evaluate both Income (loss) from continuing operations before income taxes and Adjusted operating earnings before income taxes when reviewing our financial and operating performance. Each segment’s Adjusted operating earnings before income taxes is calculated by adjusting Income (loss) from continuing operations before income taxes for the following items:
•Net investment gains (losses), net of related amortization of DAC, VOBA, sales inducements and unearned revenue, which are significantly influenced by economic and market conditions, including interest rates and credit spreads, and are not indicative of normal operations. Net investment gains (losses) include gains (losses) on the sale of securities, impairments, changes in the fair value of investments using the FVO unrelated to the implied loan-backed security income recognition for certain mortgage-backed obligations and changes in the fair value of derivative instruments, excluding gains (losses) associated with swap settlements and accrued interest;
•Net guaranteed benefit gains (losses), which are significantly influenced by economic and market conditions and are not indicative of normal operations, include changes in the fair value of derivatives related to guaranteed benefits, net of related reserve increases (decreases) and net of related amortization of DAC, VOBA and sales inducements, less the estimated cost of these benefits. The estimated cost, which is reflected in operating results, reflects the expected cost of these benefits if markets perform in line with our long-term expectations and includes the cost of hedging. Other derivative and reserve changes related to guaranteed benefits are excluded from operating results, including the impacts related to changes in nonperformance spread;
•Income (loss) related to businesses exited or to be exited through reinsurance or divestment, which includes gains and (losses) associated with transactions to exit blocks of business within continuing operations (including net investment gains (losses) on securities sold and expenses directly related to these transactions) and residual run-off activity (including an insignificant number of Individual Life, and non-Wealth Solutions annuities policies that were not part of the divested businesses). Excluding this activity, which also includes amortization of intangible assets related to businesses exited or to be exited, better reveals trends in our core business and more closely aligns Adjusted operating earnings before income taxes with how we manage our segments;
•Income (loss) attributable to noncontrolling interest, which represents the interest of shareholders, other than those of Voya Financial, Inc., in the gains and (losses) of consolidated entities, or the attribution of results from consolidated VIEs or VOEs to which we are not economically entitled;
•Dividend payments made to preferred shareholders are included as reductions to reflect the Adjusted operating earnings that is available to common shareholders;
•Income (loss) related to early extinguishment of debt, which includes losses incurred as a result of transactions where we repurchase outstanding principal amounts of debt; these losses are excluded from Adjusted operating earnings before income taxes since the outcome of decisions to restructure debt are not indicative of normal operations;
•Impairment of goodwill, value of management contract rights and value of customer relationships acquired, which includes losses as a result of impairment analysis; these represent losses related to infrequent events and do not reflect normal, cash-settled expenses;
•Immediate recognition of net actuarial gains (losses) related to our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments, which includes actuarial gains and (losses) as a result of differences between actual and expected experience on pension plan assets or projected benefit obligation during a given period. We immediately recognize actuarial gains and (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan adjustments and curtailments. These amounts do not reflect normal, cash-settled expenses and are not indicative of current Operating expense fundamentals; and
•Other adjustments not indicative of normal operations or performance of our segments or may be related to events such as capital or organizational restructurings undertaken to achieve long-term economic benefits, including certain costs related to debt and equity offerings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses attributable to vacant real estate. These items vary widely in timing, scope and frequency between periods as well as between companies to which we are compared. Accordingly, we adjust for these items as we believe that these items distort the ability to make a meaningful evaluation of the current and future performance of our segments.
The adjusted operating earnings, after tax, is adjusted for tax expense. The adjusted operating tax expense is based on the actual income tax expense for the current period related to Income (loss) from continuing operations, adjusted for estimated taxes on non-operating items and non-operating tax impacts, such as those related to restructuring, changes in a tax valuation allowance and changes to tax law. For non-operating items, we apply a 21% tax rate.
Income (loss) related to businesses exited or to be exited through reinsurance or divestment (including net investment gains (losses) on securities sold and expenses directly related to these transactions, and insignificant number of Individual Life, and non-Wealth Solutions annuities policies that were not part of the divested businesses) are excluded from Adjusted operating earnings before income taxes. When we present the adjustments to Income (loss) from continuing operations before income taxes on a consolidated basis, each adjustment excludes the relative portions attributable to businesses exited or to be exited through reinsurance or divestment.
The most directly comparable U.S. GAAP measure to Adjusted operating earnings before income taxes is Income (loss) from continuing operations before income taxes. For a reconciliation of Adjusted operating earnings before income taxes to Income (loss) from continuing operations before income taxes, see the tables that accompany this release, as well as our Quarterly Investor Supplement.
As a result of the Individual Life Transaction, the historical revenues and certain expenses of the divested businesses have been classified as discontinued operations. Historical revenues and certain expenses of the businesses that have been divested via reinsurance at closing of the Individual Life Transaction (including an insignificant amount of Individual Life and non-Wealth Solutions annuities that are not part of the transaction) are reported within continuing operations, but are excluded from adjusted operating earnings as businesses exited or to be exited through reinsurance or divestment. Expenses classified within discontinued operations and businesses exited or to be exited through reinsurance include only direct operating expenses incurred by these businesses and then only to the extent that the nature of such expenses was such that we ceased to incur such expenses upon the close of the Individual Life Transaction. Certain other direct costs of these businesses, including those which relate to activities for which we provide transitional services and for which we are reimbursed under transition services agreements (“TSAs”) are reported within continuing operations along with the associated revenues from the TSAs. Additionally, indirect costs, such as those related to corporate and shared service functions that were previously allocated to the businesses sold or divested via reinsurance, are reported within continuing operations. These costs ("Stranded Costs") and the associated revenues from the TSAs are reported within continuing operations in Corporate, since we do not believe they are representative of the future run-rate of revenues and expenses of the continuing operations of our business segments. We have implemented a cost reduction strategy to address Stranded Costs.
In addition to Net income (loss) per common share, we report Adjusted operating earnings per common share (diluted) because we believe that Adjusted operating earnings before income taxes provides a meaningful measure of its business and segment performances and enhances the understanding of our financial results by focusing on the operating performance and trends of the underlying business segments and excluding items that tend to be highly variable from period to period based on capital market conditions and/or other factors.
Net Revenue and Adjusted Operating Margin
•Adjusted operating margin is defined as adjusted operating earnings before income taxes divided by net revenue.
• Net revenue is the sum of investment spread and other investment income, fee based margin, and net underwriting gain (loss). Refer to our Quarterly Investor Supplement for a reconciliation of net revenue to adjusted operating revenue for each of our segments.
• We report net revenue and adjusted operating margin for each of our segments, since they provide a meaningful measure for the two primary drivers for adjusted operating earnings – revenue growth and margin expansion.
• We also report net revenue and adjusted operating margin excluding notable items, such as alternative investment income above or below our long-term expectations. Refer to our Quarterly Investor Supplement for a reconciliation of net revenue to net revenues excluding notable items and of adjusted operating earnings before income taxes to adjusted operating earnings excluding notable items.
• We report net revenue and adjusted operating margin excluding notable items since it provides the main drivers for adjusted operating earnings excluding the effects of items that are not expected to recur at the same level.
Forward-Looking and Other Cautionary Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The company does not assume any obligation to revise or update these statements to reflect new information, subsequent events or changes in strategy. Forward-looking statements include statements relating to future developments in our business or expectations for our future financial performance and any statement not involving a historical fact. Forward-looking statements use words such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan,” and other words and terms of similar meaning in connection with a discussion of future operating or financial performance. Actual results, performance or events may differ materially from those projected in any forward-looking statement due to, among other things, (i) general economic conditions, particularly economic conditions in our core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) the effects of natural or man-made disasters, including pandemic events and specifically the current COVID-19 pandemic event, (v) mortality and morbidity levels, (vi) persistency and lapse levels, (vii) interest rates, (viii) currency exchange rates, (ix) general competitive factors, (x) changes in laws and regulations, such as those relating to Federal taxation, state insurance regulations and NAIC regulations and guidelines, (xi) changes in the policies of governments and/or regulatory authorities, and (xii) our ability to successfully manage the separation of our individual life business on the expected timeline and economic terms. Factors that may cause actual results to differ from those in any forward-looking statement also include those described under “Risk Factors” and “Management’s Discussion and Analysis of Results of Operations and Financial Condition (“MD&A”) – Trends and Uncertainties” in our Annual Report on Form 10-K for the year ended Dec. 31, 2021, which the Company filed with the SEC on Feb. 22, 2022, and in our Quarterly Report on Form 10-Q for the three months ended March 31, 2022, which the Company expects to file with the SEC on or before May 10, 2022.
VOYA-IR VOYA-CF
| Reconciliation of Net Income (Loss) to Adjusted Operating Earnings and Earnings Per Share (Diluted) | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Three Months Ended | ||||||||||||||||
| ($ in millions, except per share) | 3/31/2022 | 3/31/2021 | ||||||||||||||
| Pre-tax | Tax Effect (1) | After-tax | Per share | Pre-tax | Tax Effect (1) | After-tax | Per share | |||||||||
| Net Income (loss) available to Voya Financial, Inc.'s common shareholders | $ | 27 | $ | 0.24 | $ | 1,086 | $ | 8.29 | ||||||||
| Less: Preferred stock dividends | (14) | (0.12) | (14) | (0.11) | ||||||||||||
| Net Income (loss) available to Voya Financial, Inc. | $ | 41 | $ | 0.36 | $ | 1,100 | $ | 8.40 | ||||||||
| Plus: Net income (loss) attributable to noncontrolling interest | 43 | 0.36 | — | — | ||||||||||||
| Net Income (loss) | $ | 84 | $ | 0.72 | $ | 1,100 | $ | 8.40 | ||||||||
| Less: Income (loss) from discontinued operations, net of tax | — | — | 14 | 0.10 | ||||||||||||
| Income (loss) from continuing operations | $ | 91 | $ | 7 | $ | 84 | $ | 0.72 | $ | 1,038 | $ | (48) | $ | 1,086 | $ | 8.30 |
| Less: | ||||||||||||||||
| Net Investment gains (losses) and related charges and adjustments | (87) | (18) | (69) | (0.59) | 38 | 8 | 30 | 0.23 | ||||||||
| Net guaranteed benefit gains (losses) and related charges and adjustments | (22) | (5) | (17) | (0.15) | 10 | 2 | 8 | 0.06 | ||||||||
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment | (47) | (10) | (37) | (0.32) | 725 | (79) | 804 | 6.14 | ||||||||
| Net income (loss) attributable to noncontrolling interest | 43 | — | 43 | 0.36 | — | — | — | — | ||||||||
| Income (loss) on early extinguishment of debt | (5) | (1) | (4) | (0.03) | (10) | (2) | (8) | (0.06) | ||||||||
| Immediate recognition of net actuarial gains (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments | 4 | 1 | 3 | 0.03 | — | — | — | — | ||||||||
| Dividend payments made to preferred shareholders | 14 | — | 14 | 0.12 | 14 | — | 14 | 0.11 | ||||||||
| Other adjustments (2) | (17) | 3 | (20) | (0.17) | (11) | (27) | 15 | 0.12 | ||||||||
| Adjusted operating earnings | $ | 209 | $ | 36 | $ | 172 | $ | 1.47 | $ | 273 | $ | 50 | $ | 223 | $ | 1.70 |
(1) The adjusted operating tax expense is based on the actual income tax expense for the current period related to Income (loss) from continuing operations, adjusted for estimated taxes on non-operating items and non-operating tax impacts, such as those related to restructuring, changes in a tax valuation allowance and changes to tax law. For non-operating items, we apply a 21% tax rate.
(2) “Other adjustments” primarily consists of restructuring expenses (severance, lease write-offs, etc.) and tax adjustments.
| Reconciliation of Basic Weighted Average Shares to Adjusted Operating Diluted Weighted Average Shares | ||
|---|---|---|
| Three Months Ended | ||
| (in millions) | 3/31/2022 | 3/31/2021 |
| Weighted-average common shares outstanding - Basic | 106 | 123 |
| Dilutive effect of warrants | 8 | 5 |
| Other dilutive effects (1) | 3 | 3 |
| Weighted-average common shares outstanding - Diluted | 117 | 131 |
| Dilutive effect of the exercise or issuance of stock based awards | — | — |
| Weighted average common shares outstanding - Adjusted Diluted (2) | 117 | 131 |
(1) Includes stock-based compensation awards such as restricted stock units (RSU), performance stock units (PSU), or stock options.
(2) For periods in which there is Net loss from continuing operations available to common shareholders, adjusted operating earnings per common share (EPS) calculation includes additional dilutive shares, as the inclusion of these shares for stock compensation plans would not be anti-dilutive to the adjusted operating EPS calculation.
| Adjusted Operating Earnings, Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Three Months Ended March 31, 2022 | ||||||||||||
| (in millions) | Amounts including Notable items | Investment Income Net of Variable and Incentive Compensation Above (Below) Expectations (1) | COVID-19 Impacts | Other (2) | Amounts excluding Notable items | |||||||
| Adjusted operating earnings | ||||||||||||
| Wealth Solutions | $ | 205 | $ | 52 | $ | — | $ | (16) | $ | 169 | ||
| Investment Management | 39 | 2 | — | — | 37 | |||||||
| Health Solutions | 22 | 5 | (35) | — | 52 | |||||||
| Adjusted operating earnings, excluding Corporate | $ | 266 | $ | 59 | $ | (35) | $ | (16) | $ | 258 | ||
| Corporate | (58) | — | — | — | (58) | |||||||
| Adjusted operating earnings, pre-tax | $ | 209 | $ | 59 | $ | (35) | $ | (16) | $ | 200 | ||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 538 | $ | 52 | $ | — | $ | — | $ | 486 | ||
| Investment Management | 178 | 3 | — | — | 175 | |||||||
| Health Solutions | 171 | 5 | (35) | — | 201 | |||||||
| Total Net revenue | $ | 887 | $ | 60 | $ | (35) | $ | — | $ | 862 | ||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 38.1 | % | 34.8 | % | ||||||||
| Investment Management | 21.9 | % | 21.1 | % | ||||||||
| Health Solutions | 12.9 | % | 25.9 | % | ||||||||
| Adjusted operating margin, excluding Corporate & Notable items | 30.0 | % | 29.9 | % | ||||||||
| Adjusted operating margin, including Corporate | 23.6 | % | 23.2 | % |
(1) The amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable and incentive compensation.
(2) Includes DAC, VOBA, and other intangible unlocking.
| Adjusted Operating Earnings, Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Three Months Ended March 31, 2021 | ||||||||||||
| (in millions) | Amounts including Notable items | Investment Income Net of Variable and Incentive Compensation Above (Below) Expectations (1) | COVID-19 Impacts | Other (2) | Amounts excluding Notable items | |||||||
| Adjusted operating earnings | ||||||||||||
| Wealth Solutions | $ | 255 | $ | 81 | $ | — | $ | 13 | $ | 161 | ||
| Investment Management | 52 | 18 | — | — | 34 | |||||||
| Health Solutions | 37 | 6 | (35) | 1 | 64 | |||||||
| Adjusted operating earnings, excluding Corporate | $ | 344 | $ | 105 | $ | (35) | $ | 14 | $ | 259 | ||
| Corporate | (71) | (6) | — | — | (65) | |||||||
| Adjusted operating earnings, pre-tax | $ | 273 | $ | 99 | $ | (35) | $ | 14 | $ | 194 | ||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 563 | $ | 81 | $ | — | $ | 18 | $ | 464 | ||
| Investment Management | 190 | 22 | — | — | 168 | |||||||
| Health Solutions | 159 | 6 | (35) | 1 | 186 | |||||||
| Total Net revenue | $ | 912 | $ | 109 | $ | (35) | $ | 19 | $ | 818 | ||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 45.3 | % | 34.7 | % | ||||||||
| Investment Management | 27.4 | % | 20.2 | % | ||||||||
| Health Solutions | 23.3 | % | 34.4 | % | ||||||||
| Adjusted operating margin, excluding Corporate & Notable items | 37.7 | % | 31.7 | % | ||||||||
| Adjusted operating margin, including Corporate | 29.9 | % | 23.7 | % |
(1) The amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable and incentive compensation.
(2) Includes DAC, VOBA, and other intangible unlocking, revenue and expenses in Wealth Solutions related to the FPC prior to its divestment in June 2021, and changes in certain legal and other reserves not expected to recur at the same level.
| Adjusted Operating Earnings, Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Twelve Months Ended March 31, 2022 | ||||||||||||
| (in millions) | Amounts including Notable items | Investment Income Net of Variable and Incentive Compensation Above (Below) Expectations (1) | COVID-19 Impacts | Other (2) | Amounts excluding Notable items | |||||||
| Adjusted operating earnings | ||||||||||||
| Wealth Solutions | $ | 1,060 | $ | 377 | $ | — | $ | (3) | $ | 686 | ||
| Investment Management | 227 | 52 | — | (9) | 189 | |||||||
| Health Solutions | 189 | 39 | (112) | 13 | 247 | |||||||
| Adjusted operating earnings, excluding Corporate | $ | 1,476 | $ | 468 | $ | (112) | $ | 1 | $ | 1,122 | ||
| Corporate | (248) | (50) | — | — | (198) | |||||||
| Adjusted operating earnings, pre-tax | $ | 1,229 | $ | 418 | $ | (112) | $ | 1 | $ | 924 | ||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 2,322 | $ | 377 | $ | — | $ | 10 | $ | 1,934 | ||
| Investment Management | 771 | 56 | — | (15) | 731 | |||||||
| Health Solutions | 732 | 39 | (112) | 13 | 791 | |||||||
| Total Net revenue | $ | 3,825 | $ | 472 | $ | (112) | $ | 8 | $ | 3,456 | ||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 45.7 | % | 35.5 | % | ||||||||
| Investment Management | 29.4 | % | 25.9 | % | ||||||||
| Health Solutions | 25.8 | % | 31.2 | % | ||||||||
| Adjusted operating margin, excluding Corporate | 38.6 | % | 32.5 | % | ||||||||
| Adjusted operating margin, including Corporate | 32.1 | % | 26.7 | % |
(1) The amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable and incentive compensation.
(2) Includes DAC, VOBA, and other intangible unlocking, revenue and expenses in Wealth Solutions related to the FPC prior to its divestment in June 2021, performance fees above (below) expectations net of related variable compensation, and changes in certain legal and other reserves not expected to recur at the same level.
| Adjusted Operating Earnings, Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Twelve Months Ended March 31, 2021 | ||||||||||||
| (in millions) | Amounts including Notable items | Investment Income Net of Variable and Incentive Compensation Above (Below) Expectations (1) | COVID-19 Impacts | Other (2) | Amounts excluding Notable items | |||||||
| Adjusted operating earnings | ||||||||||||
| Wealth Solutions | $ | 575 | $ | 98 | $ | — | $ | (117) | $ | 593 | ||
| Investment Management | 209 | 18 | — | 30 | 161 | |||||||
| Health Solutions | 179 | 9 | (71) | 8 | 232 | |||||||
| Adjusted operating earnings, excluding Corporate | $ | 963 | $ | 125 | $ | (71) | $ | (79) | $ | 986 | ||
| Corporate | (328) | (3) | — | (101) | (224) | |||||||
| Adjusted operating earnings, pre-tax | $ | 634 | $ | 122 | $ | (71) | $ | (180) | $ | 762 | ||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 1,886 | $ | 98 | $ | — | $ | 54 | $ | 1,735 | ||
| Investment Management | 727 | 18 | — | 47 | 662 | |||||||
| Health Solutions | 640 | 9 | (71) | 8 | 693 | |||||||
| Total Net revenue | $ | 3,253 | $ | 125 | $ | (71) | $ | 109 | $ | 3,090 | ||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 30.5 | % | 34.2 | % | ||||||||
| Investment Management | 28.7 | % | 24.3 | % | ||||||||
| Health Solutions | 28.0 | % | 33.5 | % | ||||||||
| Adjusted operating margin, excluding Corporate | 29.6 | % | 32.0 | % | ||||||||
| Adjusted operating margin, including Corporate | 19.5 | % | 24.7 | % |
(1) The amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable and incentive compensation.
(2) Includes DAC, VOBA, and other intangible unlocking, revenue and expenses in Wealth Solutions related to the FPC prior to its divestment in June 2021 and in Investment Management related to the divestment of Individual Life, stranded costs in Corporate prior to the closing of the Individual Life Transaction, performance fees above (below) expectations net of related variable compensation, and changes in certain legal and other reserves not expected to recur at the same level.
15
Document
| Exhibit 99.2 |
|---|

Quarterly Investor Supplement
March 31, 2022
This report should be read in conjunction with Voya Financial, Inc.'s Quarterly Report on Form 10-Q for the Three Months Ended March 31, 2022. Voya Financial's Annual Reports on Form 10-K, and Quarterly Reports on Form 10-Q, can be accessed upon filing at the Securities and Exchange Commission’s website at www.sec.gov, and at our website at investors.voya.com. All information is unaudited.
| Corporate Offices: | Media Contact: | Investor Contact: |
|---|---|---|
| Voya Financial | Christopher Breslin | Michael Katz |
| 230 Park Avenue | 212-309-8941 | 212-309-8999 |
| New York, New York 10169 | Christopher.Breslin@voya.com | IR@voya.com |
| NYSE Ticker: | Web Site: | |
| VOYA | investors.voya.com |

Table of Contents
| Page | Page | ||
|---|---|---|---|
| Consolidated | Investment Information | ||
| Explanatory Note on Non-GAAP Financial Information | 3 - 5 | Portfolio Results GAAP Book Value, Gross Investment Income, and | |
| Key Metrics | 6 | Earned Rate by Asset Class | 34 |
| Consolidated Statements of Operations | 7 | Portfolio Results Statutory Carrying Values by Asset Class and NAIC | |
| Consolidated Adjusted Operating Earnings Before Income Taxes | 8 | Ratings | 35 |
| Adjusted Operating Earnings by Segment (QTD) | 9 | Alternative Investment Income | 36 |
| Consolidated Balance Sheets | 10 | Alternative Income and Prepayments Above (Below) Long-Term | |
| DAC/VOBA Segment Trends | 11 | Expectations | 37 |
| Consolidated Capital Structure | 12 | Reconciliations | |
| Consolidated Assets Under Management, Assets Under Administration | Reconciliation of Consolidated Statements of Operations | 39 | |
| and Advisement | 13 | Reconciliation of Adjusted Operating Revenues | 40 |
| Wealth Solutions | Reconciliation of Net Revenues by Segment | 41 - 42 | |
| Sources of Adjusted Operating Earnings and Key Metrics | 15 | Reconciliation of Adjusted Operating Earnings by Segment | 43 |
| Client Assets Rollforward by Product Group | 16 - 17 | Reconciliation of Adjusted Operating Earnings and Earnings | |
| Health Solutions | Per Common Share (Diluted) (QTD) | 44 | |
| Sources of Adjusted Operating Earnings | 19 | Reconciliation of Book Value Per Common Share, Excluding AOCI | 45 |
| Key Metrics | 20 | Appendix | |
| Investment Management | Notable Items | 47 | |
| Sources of Adjusted Operating Earnings | 22 | Wealth Solutions Sources of Adjusted Operating Earnings Reconciliation | 48 |
| Analysis of AUM and AUA | 23 | Investment Management and Health Solutions Sources of Adjusted | |
| Account Value Rollforward by Source | 24 | Operating Earnings Reconciliations | 49 |
| Account Value by Asset Type | 25 | ||
| Corporate | |||
| Adjusted Operating Earnings | 27 | ||
| Net Revenue, Adjusted Operating Margin, Administrative | |||
| Expenses, and Adjusted Operating Return on Capital | |||
| Net Revenue and Adjusted Operating Margin | 29 | ||
| Administrative Expenses | 30 | ||
| Adjusted Operating Return on Allocated Capital Excluding Unlocking | 31 - 32 |

| Voya Financial | Page 3 of 49 |
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Explanatory Note on Non-GAAP Financial Information
Adjusted Operating Earnings Before Income Taxes
We believe that Adjusted operating earnings before income taxes provides a meaningful measure of its business and segment performance and enhances the understanding of our financial results by focusing on the operating performance and trends of the underlying business segments and excluding items that tend to be highly variable from period to period based on capital market conditions or other factors. We use the same accounting policies and procedures to measure segment Adjusted operating earnings before income taxes as we do for the directly comparable U.S. GAAP measure, which is Income (loss) from continuing operations before income taxes.
Adjusted operating earnings before income taxes does not replace Income (loss) from continuing operations before income taxes as a measure of our consolidated results of operations. Therefore, we believe that it is useful to evaluate both Income (loss) from continuing operations before income taxes and Adjusted operating earnings before income taxes when reviewing our financial and operating performance. Each segment’s Adjusted operating earnings before income taxes is calculated by adjusting Income (loss) from continuing operations before income taxes for the following items:
▪Net investment gains (losses), net of related amortization of DAC, VOBA, sales inducements and unearned revenue, which are significantly influenced by economic and market conditions, including interest rates and credit spreads, and are not indicative of normal operations. Net investment gains (losses) include gains (losses) on the sale of securities, impairments, changes in the fair value of investments using the FVO unrelated to the implied loan-backed security income recognition for certain mortgage-backed obligations and changes in the fair value of derivative instruments, excluding gains (losses) associated with swap settlements and accrued interest;
•Net guaranteed benefit gains (losses), which are significantly influenced by economic and market conditions and are not indicative of normal operations, include changes in the fair value of derivatives related to guaranteed benefits, net of related reserve increases (decreases) and net of related amortization of DAC, VOBA and sales inducements, less the estimated cost of these benefits. The estimated cost, which is reflected in operating results, reflects the expected cost of these benefits if markets perform in line with our long-term expectations and includes the cost of hedging. Other derivative and reserve changes related to guaranteed benefits are excluded from operating results, including the impacts related to changes in nonperformance spread;
•Income (loss) related to businesses exited or to be exited through reinsurance or divestment, which includes gains and (losses) associated with transactions to exit blocks of business within continuing operations (including net investment gains (losses) on securities sold and expenses directly related to these transactions) and residual run-off activity (including an insignificant number of Individual Life, and non-Wealth Solutions annuities policies that were not part of the divested businesses). Excluding this activity, which also includes amortization of intangible assets related to businesses exited or to be exited, better reveals trends in our core business and more closely aligns Adjusted operating earnings before income taxes with how we manage our segments;
•Income (loss) attributable to noncontrolling interest, which represents the interest of shareholders, other than those of Voya Financial, Inc., in the gains and (losses) of consolidated entities, or the attribution of results from consolidated VIEs or VOEs to which we are not economically entitled;
•Dividend payments made to preferred shareholders are included as reductions to reflect the Adjusted operating earnings that is available to common shareholders;
•Income (loss) related to early extinguishment of debt, which includes losses incurred as a result of transactions where we repurchase outstanding principal amounts of debt; these losses are excluded from Adjusted operating earnings before income taxes since the outcome of decisions to restructure debt are not indicative of normal operations;
•Impairment of goodwill, value of management contract rights and value of customer relationships acquired, which includes losses as a result of impairment analysis; these represent losses related to infrequent events and do not reflect normal, cash-settled expenses;
•Immediate recognition of net actuarial gains (losses) related to our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments, which includes actuarial gains and (losses) as a result of differences between actual and expected experience on pension plan assets or projected benefit obligation during a given period. We immediately recognize actuarial gains and (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan adjustments and curtailments. These amounts do not reflect normal, cash-settled expenses and are not indicative of current Operating expense fundamentals; and
•Other adjustments not indicative of normal operations or performance of our segments or may be related to events such as capital or organizational restructurings undertaken to achieve long-term economic benefits, including certain costs related to debt and equity offerings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses attributable to vacant real estate. These items vary widely in timing, scope and frequency between periods as well as between companies to which we are compared. Accordingly, we adjust for these items as we believe that these items distort the ability to make a meaningful evaluation of the current and future performance of our segments.
Income (loss) related to businesses exited or to be exited through reinsurance or divestment (including net investment gains (losses) on securities sold and expenses directly related to these transactions, and insignificant number of Individual Life, and non-Wealth Solutions annuities policies that were not part of the divested businesses) are excluded from Adjusted operating earnings before income taxes. When we present the adjustments to Income (loss) from continuing operations before income taxes on a consolidated basis, each adjustment excludes the relative portions attributable to businesses exited or to be exited through reinsurance or divestment.
The most directly comparable U.S. GAAP measure to Adjusted operating earnings before income taxes is Income (loss) from continuing operations before income taxes. For a reconciliation of Adjusted operating earnings before income taxes to Income (loss) from continuing operations before income taxes, refer to the "Reconciliations" section in this document.

| Voya Financial | Page 4 of 49 |
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Explanatory Note on Non-GAAP Financial Information
Stranded Costs
As a result of the Individual Life Transaction, the historical revenues and certain expenses of the divested businesses have been classified as discontinued operations. Historical revenues and certain expenses of the businesses that have been divested via reinsurance at closing of the Individual Life Transaction (including an insignificant amount of Individual Life and non-Wealth Solutions annuities that are not part of the transaction) are reported within continuing operations, but are excluded from adjusted operating earnings as businesses exited or to be exited through reinsurance or divestment. Expenses classified within discontinued operations and businesses exited or to be exited through reinsurance include only direct operating expenses incurred by these businesses and then only to the extent that the nature of such expenses was such that we ceased to incur such expenses upon the close of the Individual Life Transaction. Certain other direct costs of these businesses, including those which relate to activities for which we provide transitional services and for which we are reimbursed under transition services agreements (“TSAs”) are reported within continuing operations along with the associated revenues from the TSAs. Additionally, indirect costs, such as those related to corporate and shared service functions that were previously allocated to the businesses sold or divested via reinsurance, are reported within continuing operations. These costs ("Stranded Costs") and the associated revenues from the TSAs are reported within continuing operations in Corporate, since we do not believe they are representative of the future run-rate of revenues and expenses of the continuing operations of our business segments. We have implemented a cost reduction strategy to address Stranded Costs.
Adjusted Operating Earnings per Common Share (Diluted)
In addition to Net income (loss) per common share, we report Adjusted operating earnings per common share (diluted) because we believe that Adjusted operating earnings before income taxes provides a meaningful measure of its business and segment performances and enhances the understanding of our financial results by focusing on the operating performance and trends of the underlying business segments and excluding items that tend to be highly variable from period to period based on capital market conditions and/or other factors. For a reconciliation of these non-GAAP measures to the most directly comparable U.S. GAAP measures, refer to the "Reconciliation of Adjusted Operating Earnings and Earnings Per Common Share" page of this document.
Shareholders' Equity/Book Value per Common Share, Excluding AOCI
In addition to book value per common share including Accumulated other comprehensive income (AOCI), we also report book value per common share excluding AOCI and shareholders' equity excluding AOCI and preferred stock. Included in AOCI are investment portfolio unrealized gains or losses. In the ordinary course of business we do not plan to sell most investments for the sole purpose of realizing gains or losses, and book value per common share excluding AOCI and common shareholders' equity excluding AOCI provide a measure consistent with that view. For a reconciliation of these non-GAAP measures to the most directly comparable U.S. GAAP measures, refer to the Reconciliation of Book Value Per Common Share, Excluding AOCI" page of this document.
Adjusted Return on Capital
We report Adjusted return on capital ("ROC") because we believe this measure is a useful indicator of how effectively we use capital resources allocated to our segments apart from Corporate and closed block activities, which include our Wealth Solutions, Investment Management and Health Solutions segments. Capital is allocated to each of our segments in proportion to each segment’s target statutory capital, plus an allocation of the differences between statutory capital and total Voya Financial, Inc. shareholders' equity on a GAAP basis (excluding AOCI), based on each segment’s portion of these differences. Statutory surplus in excess of target statutory capital and certain Corporate assets and liabilities, such as certain deferred tax assets and liabilities for unfunded pension plans, are allocated to Corporate.
Adjusted Operating Effective Tax Rate
The adjusted operating effective tax rate is based on the actual income tax expense for the current period related to Income (loss) from continuing operations, adjusted for estimated taxes on non-operating items and non-operating tax impacts, such as those related to restructuring, changes in a tax valuation allowance and changes to tax law. For non-operating items, we apply a 21% tax rate.
Adjusted Operating Revenues
Adjusted operating revenues is a measure of our segment revenues and a non-GAAP financial measure. Each segment's Adjusted operating revenues are calculated by adjusting Total revenues for the following items:
•Net investment gains (losses) and related charges and adjustments, which are significantly influenced by economic and market conditions, including interest rates and credit spreads and are not indicative of normal operations. Net investment gains (losses) include gains (losses) on the sale of securities, impairments, changes in the fair value of investments using the FVO unrelated to the implied loan-backed security income recognition for certain mortgage-backed obligations and changes in the fair value of derivative instruments, excluding gains (losses) associated with swap settlements and accrued interest. These are net of related amortization of unearned revenue;
•Gain (loss) on change in fair value of derivatives related to guaranteed benefits, which is significantly influenced by economic and market conditions and not indicative of normal operations, includes changes in the fair value of derivatives related to guaranteed benefits, less the estimated cost of these benefits. The estimated cost, which is reflected in operating results, reflects the expected cost of these benefits if markets perform in line with our long-term expectations and includes the cost of hedging. Other derivative and reserve changes related to guaranteed benefits are excluded from operating revenues, including the impacts related to changes in nonperformance spread;
•Revenues related to businesses exited or to be exited through reinsurance or divestment, which includes revenues associated with transactions to exit blocks of business within continuing operations (including net investment gains (losses) on securities sold related to these transactions) and residual run-off activity (including an insignificant number of Individual Life and non-Wealth Solutions annuities policies that were not part of the divested businesses). Excluding this activity better reveals trends in our core business and more closely aligns Adjusted operating revenues with how we manage our segments;

| Voya Financial | Page 5 of 49 |
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Explanatory Note on Non-GAAP Financial Information
•Revenues attributable to noncontrolling interest, which represents the interests of shareholders, other than those of Voya Financial, Inc., in consolidated entities. Revenues attributable to noncontrolling interest represents such shareholders' interests in the revenues of those entities, or the attribution of results from consolidated VIEs or VOEs to which we are not economically entitled; and
•Other adjustments to total revenues primarily reflect fee income earned by our broker-dealers for sales of non-proprietary products, which are reflected net of commission expense in our segments’ operating revenues, other items where the income is passed on to third parties and the elimination of intercompany investment expenses included in Adjusted operating revenues.
The most directly comparable U.S. GAAP measure to Adjusted operating revenues is Total revenues. For a reconciliation of Adjusted operating revenues to Total revenues, refer to the "Reconciliations" section of this document.
Sources of Earnings
We analyze our segment performance based on the sources of earnings. We believe this supplemental information is useful in order to gain a better understanding of our Adjusted operating earnings before income taxes for the following reasons: (1) we analyze our business using this information and (2) this presentation can be helpful for investors to understand the main drivers of Adjusted operating earnings (loss) before income taxes. The sources of earnings are defined as such:
•Investment spread and other investment income consists of net investment income and net gains (losses) associated with swap settlements and accrued interest, less interest credited to policyholder reserves.
•Fee based margin consists primarily of fees earned on assets under management ("AUM"), assets under administration and advisement ("AUA"), and transaction based recordkeeping fees.
•Net underwriting gain (loss) and other revenue contains the following: the difference between fees charged for insurance risks and incurred benefits, including mortality, morbidity, surrender results, and contractual charges.
•Administrative expenses are general expenses, net of amounts capitalized as acquisition expenses and exclude commission expenses.
•Net commissions are commissions paid that are not deferred and thus recorded directly to expense.
•For a detail explanation of DAC/VOBA and other intangibles amortization/unlocking see “Unlocking of DAC/VOBA and other Contract Owner/Policyholder Intangibles” in our SEC filings.
Net Revenue and Adjusted Operating Margin
• Adjusted operating margin is defined as adjusted operating earnings before income taxes divided by net revenue.
• Net revenue is the sum of investment spread and other investment income, fee based margin, and net underwriting gain (loss). Please see the “Reconciliations” section of this document for a
reconciliation of net revenue to adjusted operating revenue for each of our segments.
• We report net revenue and adjusted operating margin for each of our segments, since they provide a meaningful measure for the two primary drivers for adjusted operating earnings – revenue growth and margin expansion.
• We also report net revenue and adjusted operating margin excluding notable items, such as alternative investment income above or below our long-term expectations. Please see the “Reconciliations” section of this document for a reconciliation of net revenue to net revenues excluding notable items and of adjusted operating earnings before income taxes to adjusted operating earnings excluding notable items.
• We report net revenue and adjusted operating margin excluding notable items since it provides the main drivers for adjusted operating earnings excluding the effects of items that are not expected to recur at the same level.
Other Information
Financial information, unless otherwise noted, is rounded to millions, therefore may not sum to its corresponding total.

| Voya Financial | Page 6 of 49 |
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Key Metrics
| Year-to-Date or As of | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions , unless otherwise indicated) | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||
| Net income (loss) available to Voya Financial, Inc.'s common shareholders | 403 | 142 | 459 | 1,086 | 27 | 1,086 | |||||||
| Per common share (basic) | 3.66 | 1.24 | 3.81 | 8.85 | 0.26 | 8.85 | |||||||
| Per common share (diluted) | 3.36 | 1.15 | 3.53 | 8.29 | 0.24 | 8.29 | |||||||
| Adjusted operating earnings: (1) | |||||||||||||
| Before income taxes | 279 | 388 | 353 | 273 | 209 | 273 | |||||||
| After income taxes | 229 | 315 | 287 | 223 | 172 | 223 | |||||||
| Effective tax rate | % | 18.0 | % | 18.8 | % | 18.7 | % | 18.3 | % | 17.4 | % | 18.3 | % |
| Per common share (Adjusted diluted) | 1.90 | 2.57 | 2.20 | 1.70 | 1.47 | 1.70 | |||||||
| Shareholder's equity: | |||||||||||||
| Total Voya Financial, Inc. Common Shareholders' Equity | 7,641 | 7,777 | 7,750 | 7,319 | 5,586 | 7,319 | |||||||
| Total Voya Financial, Inc. Common Shareholders' Equity - Excluding AOCI (1) | 5,541 | 5,461 | 5,319 | 5,409 | 5,059 | 5,409 | |||||||
| Deferred Tax Asset ("DTA") (2) | 1,504 | 1,337 | 1,458 | 1,636 | 1,520 | 1,636 | |||||||
| Total Voya Financial, Inc. Common Shareholders' Equity - Excluding AOCI & DTA (2) | 4,037 | 4,124 | 3,861 | 3,773 | 3,539 | 3,773 | |||||||
| Book value per common share (including AOCI) | 70.88 | 69.19 | 68.34 | 60.39 | 54.66 | 60.39 | |||||||
| Book value per common share (excluding AOCI) (1) | 51.40 | 48.59 | 46.90 | 44.63 | 49.50 | 44.63 | |||||||
| Debt to Capital: | |||||||||||||
| Debt to Capital | % | 23.9 | % | 26.2 | % | 26.2 | % | 27.2 | % | 28.0 | % | 27.2 | % |
| Financial Leverage Ratio (1) | % | 27.6 | % | 29.5 | % | 30.2 | % | 32.4 | % | 31.9 | % | 32.4 | % |
| Shares: | |||||||||||||
| Weighted-average common shares outstanding | |||||||||||||
| Basic | 110 | 113 | 121 | 123 | 106 | 123 | |||||||
| Dilutive effect of warrants | 8 | 7 | 7 | 5 | 8 | 5 | |||||||
| Other dilutive effects (3) | 3 | 2 | 2 | 3 | 3 | 3 | |||||||
| Diluted | 120 | 122 | 130 | 131 | 117 | 131 | |||||||
| Adjusted Diluted (1) | 120 | 122 | 130 | 131 | 117 | 131 | |||||||
| Ending shares outstanding | 108 | 112 | 113 | 121 | 102 | 121 | |||||||
| Returned to Common Shareholders: | |||||||||||||
| Repurchase of common shares, excluding commissions | 310 | 80 | 518 | 235 | 445 | 235 | |||||||
| Dividends to common shareholders | 21 | 19 | 20 | 20 | 21 | 20 | |||||||
| Total cash returned to common shareholders | 331 | 99 | 538 | 255 | 466 | 255 | |||||||
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 38 of this document. | |||||||||||||
| (2) DTA primarily related to Federal Net Operating Loss Carry Forwards (“Federal NOLs”). For the periods prior to the quarter ended December 31, 2021, the DTA was net of 180 million tax valuation allowance. | |||||||||||||
| (3) Includes stock-based compensation awards such as restricted stock units (RSU), performance stock units (PSU), or stock options. |
All values are in US Dollars.

| Voya Financial | Page 7 of 49 |
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Consolidated Statements of Operations
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Revenues (1) | |||||||
| Net investment income | 630 | 673 | 731 | 656 | 714 | 630 | 714 |
| Fee income | 433 | 446 | 487 | 436 | 458 | 433 | 458 |
| Premiums | 613 | 544 | 573 | 516 | (4,987) | 613 | (4,987) |
| Net gains (losses) | (285) | (179) | (103) | (37) | 1,742 | (285) | 1,742 |
| Other revenues | 40 | 49 | 46 | 374 | 110 | 40 | 110 |
| Income (loss) related to consolidated investment entities | 83 | 142 | 275 | 558 | 6 | 83 | 6 |
| Total revenues | 1,514 | 1,675 | 2,009 | 2,503 | (1,957) | 1,514 | (1,957) |
| Benefits and expenses (1) | |||||||
| Interest credited and other benefits to contract owners/policyholders | (665) | (627) | (714) | (686) | 4,190 | (665) | 4,190 |
| Operating expenses | (632) | (636) | (642) | (706) | (602) | (632) | (602) |
| Net amortization of DAC/VOBA | (80) | (40) | (190) | (26) | (539) | (80) | (539) |
| Interest expense | (40) | (59) | (39) | (39) | (49) | (40) | (49) |
| Operating expenses related to consolidated investment entities | (6) | (13) | (13) | (18) | (5) | (6) | (5) |
| Total benefits and expenses | (1,423) | (1,375) | (1,598) | (1,475) | 2,995 | (1,423) | 2,995 |
| Income (loss) from continuing operations before income taxes | 91 | 300 | 411 | 1,028 | 1,038 | 91 | 1,038 |
| Less: | |||||||
| Net investment gains (losses) and related charges and adjustments | (87) | (86) | (1) | 29 | 38 | (87) | 38 |
| Net guaranteed benefit gains (losses) and related charges and adjustments | (22) | (3) | (3) | (5) | 10 | (22) | 10 |
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment (2) | (47) | 14 | (173) | 247 | 725 | (47) | 725 |
| Income (loss) attributable to noncontrolling interests | 43 | 100 | 214 | 447 | — | 43 | — |
| Income (loss) on early extinguishment of debt | (5) | (21) | — | — | (10) | (5) | (10) |
| Immediate recognition of net actuarial gains (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments | 4 | 33 | — | — | — | 4 | — |
| Dividend payments made to preferred shareholders | 14 | 4 | 14 | 4 | 14 | 14 | 14 |
| Other adjustments | (17) | (19) | (28) | (46) | (11) | (17) | (11) |
| Adjusted operating earnings before income taxes (3) | 209 | 279 | 388 | 353 | 273 | 209 | 273 |
| (1) First quarter 2021 results include impacts related to the Individual Life and the Non-Wealth Solution Annuities businesses that were ceded at the close of the Individual Life Transaction on January 4 ,2021: Premiums and Interest credited and other benefits include the FAS 60 reserves that were ceded at closing; Net gains (losses), Interest credited and other benefits, and Net amortization of DAC/VOBA include the investment gains and related intangible amortization and charges due to the transfer of assets to a comfort trust at closing; all Revenue and Benefit and expense lines are lower than prior periods due to the revenue and expenses related to the businesses ceded that ceased at closing. | |||||||
| (2) First quarter 2021 results include the investment gains, net of related intangible amortization and charges, due to the transfer of assets to a comfort trust pursuant to reinsurance agreements entered into concurrent with the close of the Individual Life Transaction. | |||||||
| (3) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 38 of this document. |

| Voya Financial | Page 8 of 49 |
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Consolidated Adjusted Operating Earnings Before Income Taxes
| Three Months Ended | Year-to-Date | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||||
| Consolidated Adjusted Operating Earnings Before Income Taxes | ||||||||||||||||
| Adjusted operating revenues | ||||||||||||||||
| Net investment income and net gains (losses) | 536 | 571 | 646 | 596 | 574 | 536 | 574 | |||||||||
| Fee income | 440 | 467 | 458 | 440 | 426 | 440 | 426 | |||||||||
| Premiums | 591 | 539 | 543 | 535 | 550 | 591 | 550 | |||||||||
| Other revenue | 35 | 41 | 42 | 43 | 45 | 35 | 45 | |||||||||
| Adjusted operating revenues (1) | 1,601 | 1,618 | 1,689 | 1,614 | 1,595 | 1,601 | 1,595 | |||||||||
| Adjusted operating benefits and expenses | ||||||||||||||||
| Interest credited and other benefits to contract owners/policyholders | (694) | (650) | (633) | (627) | (654) | (694) | (654) | |||||||||
| Operating expenses | (594) | (611) | (582) | (570) | (578) | (594) | (578) | |||||||||
| Net amortization of DAC/VOBA | (52) | (34) | (29) | (19) | (35) | (52) | (35) | |||||||||
| Interest expense (2) | (52) | (44) | (56) | (46) | (55) | (52) | (55) | |||||||||
| Adjusted operating benefits and expenses | (1,393) | (1,339) | (1,301) | (1,261) | (1,322) | (1,393) | (1,322) | |||||||||
| Adjusted operating earnings before income taxes (1) | 209 | 279 | 388 | 353 | 273 | 209 | 273 | Adjusted Operating Revenues and Adjusted Operating Earnings by Segment | ||||||||
| --- | --- | --- | --- | --- | --- | --- | --- | |||||||||
| Adjusted operating revenues | ||||||||||||||||
| Wealth Solutions | 754 | 791 | 857 | 807 | 782 | 754 | 782 | |||||||||
| Investment Management | 178 | 201 | 200 | 193 | 190 | 178 | 190 | |||||||||
| Health Solutions | 647 | 599 | 606 | 591 | 600 | 647 | 600 | |||||||||
| Corporate | 22 | 27 | 25 | 24 | 24 | 22 | 24 | |||||||||
| Adjusted operating revenues (1) | 1,601 | 1,618 | 1,689 | 1,614 | 1,595 | 1,601 | 1,595 | |||||||||
| Adjusted operating earnings | ||||||||||||||||
| Wealth Solutions | 205 | 241 | 319 | 295 | 255 | 205 | 255 | |||||||||
| Investment Management | 39 | 59 | 63 | 66 | 52 | 39 | 52 | |||||||||
| Health Solutions | 22 | 33 | 71 | 63 | 37 | 22 | 37 | |||||||||
| Corporate | (58) | (54) | (65) | (71) | (71) | (58) | (71) | |||||||||
| Adjusted operating earnings before income taxes (1) | 209 | 279 | 388 | 353 | 273 | 209 | 273 | |||||||||
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 38 of this document. | ||||||||||||||||
| (2) Includes dividend payments made to preferred shareholders. |

| Voya Financial | Page 9 of 49 |
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Adjusted Operating Earnings by Segment
| Three Months Ended March 31, 2022 | |||||
|---|---|---|---|---|---|
| (in millions USD) | Wealth Solutions | Investment Management | Health Solutions | Corporate | Consolidated |
| Adjusted operating revenues | |||||
| Net investment income and net gains (losses) | 485 | 11 | 39 | 1 | 536 |
| Fee income | 255 | 165 | 19 | — | 440 |
| Premiums | — | — | 591 | — | 591 |
| Other revenue | 14 | 2 | (2) | 21 | 35 |
| Adjusted operating revenues (1) | 754 | 178 | 647 | 22 | 1,601 |
| Adjusted operating benefits and expenses | |||||
| Interest credited and other benefits to contract owners/policyholders | (218) | — | (476) | — | (694) |
| Operating expenses | (286) | (139) | (142) | (28) | (594) |
| Net amortization of DAC/VOBA | (44) | — | (8) | — | (52) |
| Interest expense (2) | — | — | — | (52) | (52) |
| Adjusted operating benefits and expenses | (548) | (139) | (625) | (80) | (1,393) |
| Adjusted operating earnings before income taxes (1) | 205 | 39 | 22 | (58) | 209 |
| Three Months Ended March 31, 2021 | |||||
| Wealth Solutions | Investment Management | Health Solutions | Corporate | Consolidated | |
| Adjusted operating revenues | |||||
| Net investment income and net gains (losses) | 509 | 28 | 36 | 1 | 574 |
| Fee income | 252 | 158 | 15 | — | 426 |
| Premiums | — | — | 550 | — | 550 |
| Other revenue | 21 | 3 | (2) | 23 | 45 |
| Adjusted operating revenues (1) | 782 | 190 | 600 | 24 | 1,595 |
| Adjusted operating benefits and expenses | |||||
| Interest credited and other benefits to contract owners/policyholders | (216) | — | (437) | — | (654) |
| Operating expenses | (283) | (137) | (119) | (39) | (578) |
| Net amortization of DAC/VOBA | (29) | — | (6) | — | (35) |
| Interest expense (2) | — | — | — | (55) | (55) |
| Adjusted operating benefits and expenses | (527) | (137) | (563) | (95) | (1,322) |
| Adjusted operating earnings before income taxes (1) | 255 | 52 | 37 | (71) | 273 |
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 38 of this document. | |||||
| (2) Includes dividend payments made to preferred shareholders. |

| Voya Financial | Page 10 of 49 |
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Consolidated Balance Sheets
| Balances as of | |||||
|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 |
| Assets | |||||
| Total investments | 42,950 | 45,581 | 46,429 | 45,995 | 45,494 |
| Cash and cash equivalents | 1,011 | 1,402 | 1,677 | 1,765 | 1,170 |
| Assets held in separate accounts | 93,108 | 100,433 | 96,794 | 97,098 | 92,970 |
| Premium receivable and reinsurance recoverable, net | 13,261 | 13,635 | 13,580 | 13,490 | 13,839 |
| Short term investments under securities loan agreement and accrued investment income | 1,507 | 1,536 | 1,652 | 1,481 | 1,313 |
| Deferred policy acquisition costs, Value of business acquired | 1,921 | 1,378 | 1,337 | 1,446 | 1,592 |
| Current and deferred income taxes (1) | 1,405 | 986 | 696 | 703 | 950 |
| Other assets (2) | 2,710 | 2,532 | 2,626 | 2,762 | 2,769 |
| Assets related to consolidated investment entities | 3,933 | 3,779 | 3,626 | 3,454 | 2,764 |
| Assets held for sale | — | — | — | — | — |
| Total Assets | 161,806 | 171,262 | 168,417 | 168,194 | 162,861 |
| Liabilities | |||||
| Future policy benefits and contract owner account balances | 52,765 | 52,758 | 52,943 | 52,598 | 52,786 |
| Liabilities related to separate accounts | 93,108 | 100,433 | 96,794 | 97,098 | 92,970 |
| Payables under securities loan agreements, including collateral held | 1,124 | 1,183 | 1,201 | 1,004 | 902 |
| Short-term debt | 1 | 1 | 1 | 1 | 1 |
| Long-term debt | 2,406 | 2,595 | 2,970 | 2,969 | 2,969 |
| Other liabilities (3) | 2,596 | 2,578 | 2,807 | 3,019 | 2,786 |
| Liabilities related to consolidated investment entities | 2,102 | 1,893 | 1,706 | 1,730 | 1,448 |
| Liabilities held for sale | — | — | — | — | — |
| Total Liabilities | 154,102 | 161,441 | 158,422 | 158,419 | 153,862 |
| Shareholders' Equity | |||||
| Preferred stock | — | — | — | — | — |
| Common stock | 1 | 1 | 2 | 2 | 2 |
| Treasury stock | (565) | (80) | (1,906) | (1,820) | (1,301) |
| Additional paid-in capital | 7,504 | 7,542 | 11,215 | 11,143 | 11,177 |
| Retained earnings (deficit) | (1,269) | (1,310) | (3,238) | (3,394) | (3,857) |
| Total Voya Financial, Inc. Shareholders' Equity - Excluding AOCI | 5,671 | 6,153 | 6,073 | 5,931 | 6,021 |
| Accumulated other comprehensive income | 527 | 2,100 | 2,316 | 2,431 | 1,910 |
| Total Voya Financial, Inc. Shareholders' Equity | 6,198 | 8,253 | 8,389 | 8,362 | 7,931 |
| Noncontrolling interest | 1,506 | 1,568 | 1,606 | 1,413 | 1,068 |
| Total Shareholders' Equity | 7,704 | 9,821 | 9,995 | 9,775 | 8,999 |
| Total Liabilities and Shareholders' Equity | 161,806 | 171,262 | 168,417 | 168,194 | 162,861 |
| (1) Current and deferred income taxes: | |||||
| Deferred Tax Asset primarily related to Federal NOL's | 1,520 | 1,504 | 1,517 | 1,638 | 1,816 |
| Tax valuation allowance related to Federal NOL's | — | — | (180) | (180) | (180) |
| Deferred Tax Asset (Liability) related to Unrealized Capital Gains and Losses | (106) | (525) | (582) | (613) | (474) |
| Other Net Deferred Tax Asset (Liability) related to DAC, reserves, and other temporary differences | (9) | 7 | (59) | (142) | (212) |
| Total Current and deferred income taxes | 1,405 | 986 | 696 | 703 | 950 |
| Gross Unrealized Gains (losses) reflected in AOCI | 507 | 2,499 | 2,772 | 2,917 | 2,257 |
| 21% Tax Effect | (106) | (525) | (582) | (613) | (474) |
| (2) Includes Other assets, Sales inducements to contract holders, Goodwill and other intangible assets. | |||||
| (3) Includes Other liabilities, Derivatives, Pension and other postretirement provisions, Funds held under reinsurance agreements, and Current income taxes. |

| Voya Financial | Page 11 of 49 |
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DAC/VOBA Segment Trends
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Wealth Solutions | |||||||
| Balance as of Beginning-of-Period | 430 | 381 | 332 | 456 | 207 | 430 | 207 |
| Deferrals of commissions and expenses | 17 | 17 | 17 | 17 | 16 | 17 | 16 |
| Amortization | (9) | (12) | (32) | (23) | (25) | (9) | (25) |
| Unlocking | (51) | (8) | 10 | 27 | (17) | (51) | (17) |
| Change in unrealized capital gains/losses (1) | 588 | 53 | 53 | (144) | 274 | 588 | 274 |
| Balance as of End-of-Period | 975 | 430 | 381 | 332 | 456 | 975 | 456 |
| Deferred Sales Inducements as of End-of-Period (2) | 25 | 23 | 24 | 24 | 26 | 25 | 26 |
| Other (3) | |||||||
| Balance as of Beginning-of-Period | 152 | 148 | 143 | 142 | 134 | 152 | 134 |
| Deferrals of commissions and expenses | 10 | 9 | 10 | 11 | 9 | 10 | 9 |
| Amortization | (8) | (6) | (3) | (10) | (9) | (8) | (9) |
| Unlocking | — | — | — | — | — | — | — |
| Change in unrealized capital gains/losses (1) | 8 | 2 | (2) | — | 7 | 8 | 7 |
| Balance as of End-of-Period | 163 | 152 | 148 | 143 | 142 | 163 | 142 |
| Total | |||||||
| Balance as of Beginning-of-Period | 582 | 528 | 475 | 598 | 341 | 582 | 341 |
| Deferrals of commissions and expenses | 27 | 26 | 27 | 28 | 25 | 27 | 25 |
| Amortization | (17) | (18) | (35) | (33) | (34) | (17) | (34) |
| Unlocking | (51) | (8) | 10 | 27 | (17) | (51) | (17) |
| Change in unrealized capital gains/losses (1) | 596 | 55 | 51 | (144) | 281 | 596 | 281 |
| Balance as of End-of-Period, excluding businesses exited through reinsurance or divestment | 1,138 | 582 | 528 | 475 | 598 | 1,138 | 598 |
| Balance as of End-of-Period, businesses exited through reinsurance or divestment (4) | 783 | 796 | 809 | 971 | 994 | 783 | 994 |
| Balance as of End-of-Period, including businesses exited through reinsurance or divestment | 1,921 | 1,378 | 1,337 | 1,446 | 1,592 | 1,921 | 1,592 |
| (1) Includes insignificant amounts related to the adoption of a new accounting standard (CECL) in Q1 '20. | |||||||
| (2) Deferred sales inducements in other segments are insignificant. | |||||||
| (3) Primarily includes Health Solutions. | |||||||
| (4) Includes DAC and VOBA related to businesses ceded through reinsurance and an insignificant number of Individual Life and non-Wealth Solutions annuities policies that were not part of the divested businesses. |

| Voya Financial | Page 12 of 49 |
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Consolidated Capital Structure
| Balances as of | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | |||||
| Financial Debt | ||||||||||
| Senior bonds | 1,495 | 1,495 | 1,869 | 1,869 | 1,868 | |||||
| Subordinated bonds | 909 | 1,098 | 1,098 | 1,098 | 1,098 | |||||
| Other debt | 3 | 3 | 4 | 3 | 4 | |||||
| Total Financial Debt | 2,407 | 2,596 | 2,971 | 2,970 | 2,970 | |||||
| Other financial obligations (1) | 301 | 300 | 346 | 381 | 434 | |||||
| Total Financial Obligations | 2,708 | 2,896 | 3,317 | 3,351 | 3,404 | |||||
| Equity | ||||||||||
| Preferred equity (2) | 612 | 612 | 612 | 612 | 612 | |||||
| Common equity (Excluding AOCI) | 5,059 | 5,541 | 5,461 | 5,319 | 5,409 | |||||
| Total Equity (Excluding AOCI) (3) | 5,671 | 6,153 | 6,073 | 5,931 | 6,021 | |||||
| Accumulated other comprehensive income (AOCI) | 527 | 2,100 | 2,316 | 2,431 | 1,910 | |||||
| Total Voya Financial, Inc. Shareholders' Equity | 6,198 | 8,253 | 8,389 | 8,362 | 7,931 | |||||
| Noncontrolling interest | 1,506 | 1,568 | 1,606 | 1,413 | 1,068 | |||||
| Total Shareholders' Equity | 7,704 | 9,821 | 9,995 | 9,775 | 8,999 | |||||
| Capital | ||||||||||
| Capitalization (4) | 8,605 | 10,849 | 11,360 | 11,332 | 10,901 | |||||
| Adjusted Capitalization (5) | 10,412 | 12,717 | 13,312 | 13,126 | 12,403 | |||||
| Debt to Capital | ||||||||||
| Debt to Capital (6) | 28.0 | % | 23.9 | % | 26.2 | % | 26.2 | % | 27.2 | % |
| Financial leverage ratio (3)(7) | 31.9 | % | 27.6 | % | 29.5 | % | 30.2 | % | 32.4 | % |
| (1) Includes operating leases, capital leases, and unfunded pension plan after-tax. | ||||||||||
| (2) Includes Preferred stock par value and additional paid-in-capital. | ||||||||||
| (3) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 38 of this document. | ||||||||||
| (4) Includes Total Financial Debt and Total Voya Financial Inc. Shareholders' Equity. | ||||||||||
| (5) This measure is a Non-GAAP financial measure. Includes Total Financial Obligations and Total Shareholders' Equity. | ||||||||||
| (6) Total Financial Debt divided by Capitalization. | ||||||||||
| (7) Total Financial Obligations and Preferred equity divided by Adjusted Capitalization. |

| Voya Financial | Page 13 of 49 |
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Consolidated Assets Under Management, Assets Under Administration and Advisement
| As of March 31, 2022 | ||||||
|---|---|---|---|---|---|---|
| (in millions USD) | General Account | Separate Account | Institutional/Mutual Funds | Total AUM - Assets Under Management(2) | AUA - Assets Under Administration & Advisement(3) | Total AUM and AUA(2) |
| Wealth Solutions(1) | 33,759 | 88,382 | 79,418 | 201,558 | 313,414 | 514,972 |
| Investment Management | 38,049 | 29,070 | 186,089 | 253,208 | 57,187 | 310,395 |
| Health Solutions | 1,886 | 17 | — | 1,903 | — | 1,903 |
| Eliminations/Other | (35,645) | (24,361) | (11,609) | (71,615) | (48,364) | (119,979) |
| Total AUM and AUA(2) | 38,049 | 93,108 | 253,898 | 385,054 | 322,237 | 707,291 |
| (1) Includes wrapped funds as well as unwrapped Voya-managed funds. | ||||||
| (2) Includes AUM balances related to businesses that have been exited through reinsurance or divestments, for which a substantial portion of the assets is still being managed by the Investment Management segment and reported as part of that segment’s Institutional/Mutual Funds AUM. | ||||||
| (3) AUA includes Assets Under Advisement. Wealth Solutions Assets under Administration and Advisement includes Recordkeeping, Stable Value investment-only wrap, Brokerage and Investment Advisory assets. Investment Management Assets under Administration and Advisement includes Mutual Fund, Institutional, Stable Value and General Account assets where only advisement, administrative or ancillary services are performed. |

Wealth Solutions

| Voya Financial | Page 15 of 49 |
|---|
Wealth Solutions Sources of Adjusted Operating Earnings and Key Metrics
| Year-to-Date or As of | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||
| Sources of operating earnings before income taxes: | |||||||||||
| Gross investment income | 387 | 390 | 391 | 398 | 397 | 398 | |||||
| Investment expenses | (20) | (20) | (20) | (20) | (19) | (20) | |||||
| Credited interest | (222) | (222) | (218) | (216) | (215) | (216) | |||||
| Net margin | 145 | 148 | 153 | 162 | 163 | 162 | |||||
| Other investment income (1) | 58 | 52 | 52 | 44 | 54 | 44 | |||||
| Investment spread and other investment income, excluding alts/prepays above/below expectations | 202 | 200 | 205 | 205 | 217 | 205 | |||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 82 | 147 | 96 | 81 | 52 | 81 | |||||
| Investment spread and other investment income | 285 | 347 | 301 | 286 | 269 | 286 | |||||
| Full service fee based revenue | 171 | 172 | 165 | 156 | 156 | 156 | |||||
| Recordkeeping and other fee based revenue (2) | 112 | 114 | 122 | 125 | 112 | 125 | |||||
| Total fee based margin | 283 | 286 | 287 | 281 | 268 | 281 | |||||
| Net underwriting gain (loss) and other revenue | — | — | (5) | (4) | 1 | (4) | |||||
| Net revenue (3) | 568 | 633 | 583 | 563 | 538 | 563 | |||||
| Administrative expenses | (232) | (222) | (212) | (219) | (223) | (219) | |||||
| Net commissions | (66) | (66) | (63) | (61) | (63) | (61) | |||||
| DAC/VOBA and other intangibles amortization, excluding unlocking | (30) | (33) | (31) | (30) | (31) | (30) | |||||
| DAC/VOBA and other intangibles unlocking (4) | 1 | 7 | 18 | 2 | (16) | 2 | |||||
| Adjusted operating earnings before income taxes | 241 | 319 | 295 | 255 | 205 | 255 | |||||
| Adjusted Operating Margin TTM | % | 47.3 | % | 48.9 | % | 38.7 | % | 30.5 | % | ||
| Adjusted Operating Margin Excluding Notables TTM | % | 35.5 | % | 36.1 | % | 35.0 | % | 34.2 | % | ||
| Full Service Revenue (5) | |||||||||||
| Full Service Investment Spread and other investment income | 272 | 332 | 287 | 275 | 258 | 275 | |||||
| Full Service Fee Based Revenue | 171 | 172 | 165 | 156 | 156 | 156 | |||||
| Total Full Service Revenue | 443 | 504 | 452 | 431 | 414 | 431 | |||||
| Client Assets | |||||||||||
| Spread Based | 33,359 | 33,519 | 33,212 | 33,397 | 33,759 | 33,397 | |||||
| Fee Based | 434,340 | 421,644 | 424,664 | 399,971 | 414,597 | 399,971 | |||||
| Retail Client Assets (6) | 28,300 | 27,974 | 28,058 | 64,575 | 26,226 | 64,575 | |||||
| Defined Contribution Investment-only Stable Value | 40,246 | 41,329 | 41,901 | 42,441 | 40,391 | 42,441 | |||||
| Total Client Assets | 536,246 | 524,466 | 527,835 | 540,383 | 514,972 | 540,383 | |||||
| (1) Includes investment income on assets backing surplus and income from policy loans. | |||||||||||
| (2) The reduction in recordkeeping and other fee based revenue for the three months ending September 30, 2021 reflects the reduction in fee revenue related to the sale of our Financial Planning Channel on June 9, 2021. | |||||||||||
| (3) Please see the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | |||||||||||
| (4) Includes 2M loss recognition in Q3 2021. | |||||||||||
| (5) Excludes Net underwriting gain (loss) and other revenue. | |||||||||||
| (6) The June 30, 2021 balance for Retail Client Assets reflects approximately a 38 billion reduction in assets related to the sale of our Financial Planning Channel on June 9, 2021. |
All values are in US Dollars.

| Voya Financial | Page 16 of 49 |
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Wealth Solutions Client Assets Rollforward by Product Group
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Full service - Corporate markets | |||||||
| Client Assets, beginning of period | 99,698 | 95,456 | 95,336 | 89,999 | 86,581 | 99,698 | 86,581 |
| Transfers / Single deposits | 1,676 | 1,575 | 1,925 | 1,164 | 1,915 | 1,676 | 1,915 |
| Recurring deposits | 2,558 | 1,938 | 2,003 | 1,994 | 2,227 | 2,558 | 2,227 |
| Total Deposits | 4,234 | 3,514 | 3,928 | 3,157 | 4,142 | 4,234 | 4,142 |
| Surrenders, benefits, and product charges | (3,623) | (3,941) | (3,340) | (2,969) | (3,458) | (3,623) | (3,458) |
| Net Flows | 612 | (427) | 587 | 188 | 683 | 612 | 683 |
| Interest credited and investment performance | (5,875) | 4,669 | (467) | 5,150 | 2,734 | (5,875) | 2,734 |
| Client Assets, end of period - Corporate markets | 94,434 | 99,698 | 95,456 | 95,336 | 89,999 | 94,434 | 89,999 |
| Full service - Tax-exempt markets | |||||||
| Client Assets, beginning of period | 88,004 | 84,929 | 85,179 | 81,180 | 78,831 | 88,004 | 78,831 |
| Transfers / Single deposits | 374 | 399 | 415 | 493 | 1,038 | 374 | 1,038 |
| Recurring deposits | 1,046 | 980 | 955 | 964 | 995 | 1,046 | 995 |
| Total Deposits | 1,420 | 1,379 | 1,371 | 1,457 | 2,033 | 1,420 | 2,033 |
| Surrenders, benefits, and product charges | (1,586) | (1,836) | (1,603) | (1,407) | (1,848) | (1,586) | (1,848) |
| Net Flows | (165) | (457) | (232) | 50 | 185 | (165) | 185 |
| Interest credited and investment performance | (4,112) | 3,533 | (17) | 3,948 | 2,164 | (4,112) | 2,164 |
| Client Assets, end of period - Tax-exempt markets | 83,727 | 88,004 | 84,929 | 85,179 | 81,180 | 83,727 | 81,180 |
| Full Service - Total | |||||||
| Client Assets, beginning of period | 187,702 | 180,385 | 180,515 | 171,179 | 165,412 | 187,702 | 165,412 |
| Transfers / Single deposits | 2,050 | 1,974 | 2,340 | 1,657 | 2,953 | 2,050 | 2,953 |
| Recurring deposits | 3,604 | 2,918 | 2,958 | 2,958 | 3,222 | 3,604 | 3,222 |
| Total Deposits | 5,654 | 4,893 | 5,299 | 4,614 | 6,175 | 5,654 | 6,175 |
| Surrenders, benefits, and product charges | (5,209) | (5,777) | (4,943) | (4,376) | (5,306) | (5,209) | (5,306) |
| Net Flows | 446 | (884) | 355 | 238 | 868 | 446 | 868 |
| Interest credited and investment performance | (9,987) | 8,202 | (484) | 9,098 | 4,898 | (9,987) | 4,898 |
| Client Assets, end of period - Full Service Total | 178,161 | 187,702 | 180,385 | 180,515 | 171,179 | 178,161 | 171,179 |
| Full Service - Client Assets | |||||||
| Fee-based | 144,888 | 154,839 | 147,378 | 147,835 | 138,326 | 144,888 | 138,326 |
| Spread-based | 33,273 | 32,864 | 33,006 | 32,679 | 32,853 | 33,273 | 32,853 |
| Client Assets, end of period - Full Service Total | 178,161 | 187,702 | 180,385 | 180,515 | 171,179 | 178,161 | 171,179 |

| Voya Financial | Page 17 of 49 |
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Wealth Solutions Client Assets Rollforward by Product Group
| Year-to-Date | ||||||
|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Recordkeeping | ||||||
| Client Assets, beginning of period | 274,265 | 276,829 | 261,645 | 247,309 | 279,501 | 247,309 |
| Transfers / Single deposits | 812 | 638 | 1,256 | 5,725 | 1,955 | 5,725 |
| Recurring deposits | 3,892 | 3,865 | 4,113 | 4,660 | 5,217 | 4,660 |
| Total Deposits | 4,705 | 4,503 | 5,369 | 10,385 | 7,172 | 10,385 |
| Surrenders, benefits, and product charges | (12,451) | (6,256) | (6,124) | (6,860) | (8,065) | (6,860) |
| Net Flows | (7,747) | (1,753) | (755) | 3,525 | (893) | 3,525 |
| Interest credited and investment performance | 12,982 | (810) | 15,939 | 10,811 | (8,900) | 10,811 |
| Client Assets, end of period - Recordkeeping | 279,501 | 274,265 | 276,829 | 261,645 | 269,708 | 261,645 |
| Total Defined Contribution (1) | ||||||
| Client Assets, beginning of period | 454,650 | 457,343 | 432,823 | 412,721 | 467,203 | 412,721 |
| Transfers / Single deposits | 2,786 | 2,978 | 2,912 | 8,677 | 4,005 | 8,677 |
| Recurring deposits | 6,811 | 6,823 | 7,071 | 7,882 | 8,822 | 7,882 |
| Total Deposits | 9,597 | 9,801 | 9,983 | 16,559 | 12,827 | 16,559 |
| Surrenders, benefits, and product charges | (18,229) | (11,199) | (10,500) | (12,167) | (13,273) | (12,167) |
| Net Flows | (8,632) | (1,398) | (517) | 4,392 | (446) | 4,392 |
| Interest credited and investment performance | 21,184 | (1,295) | 25,037 | 15,710 | (18,887) | 15,710 |
| Client Assets, end of period - Total Defined Contribution | 467,203 | 454,650 | 457,343 | 432,823 | 447,870 | 432,823 |
| Defined Contribution Investment-only Stable Value (SV) (2) | ||||||
| Assets, beginning of period | 41,329 | 41,902 | 42,442 | 42,864 | 40,246 | 42,864 |
| Transfers / Single deposits | 280 | 127 | 133 | 630 | 1,500 | 630 |
| Recurring deposits | 103 | 136 | 114 | 173 | 190 | 173 |
| Total Deposits | 382 | 262 | 247 | 803 | 1,690 | 803 |
| Surrenders, benefits, and product charges | (1,112) | (982) | (749) | (959) | (545) | (959) |
| Net Flows | (730) | (719) | (502) | (156) | 1,144 | (156) |
| Interest credited and investment performance | (353) | 148 | (38) | (266) | (1,000) | (266) |
| Assets, end of period - Defined Contribution Investment-only SV | 40,246 | 41,329 | 41,902 | 42,442 | 40,389 | 42,442 |
| Retail Client Assets (3) | 28,306 | 27,980 | 28,064 | 64,581 | 26,232 | 64,581 |
| Other Assets (4) | 490 | 507 | 527 | 538 | 480 | 538 |
| Total Client Assets | 536,246 | 524,466 | 527,835 | 540,383 | 514,972 | 540,383 |
| (1) Total of Full Service and Recordkeeping | ||||||
| (2) Includes Stable Value Investment-only Wrap and Stable Value Separate Accounts. | ||||||
| (3) Includes assets of our Retail Wealth Management business, as well as assets in a proprietary IRA mutual fund product that is distributed by both VFA (affiliated) and non-affiliated advisors. The reduction in the June 30, 2021 balance reflects approximately a 38 billion reduction in assets related to the sale of our Financial Planning Channel on June 9, 2021. | ||||||
| (4) Includes other guaranteed payout products. |
All values are in US Dollars.

Health Solutions

| Voya Financial | Page 19 of 49 |
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Health Solutions Sources of Adjusted Operating Earnings
| Three Months Ended | Year-to-Date | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||
| Sources of operating earnings before income taxes: | ||||||||||||||
| Gross investment income | 23 | 23 | 24 | 21 | 22 | 23 | 22 | |||||||
| Investment expenses | (1) | (1) | (1) | (1) | (1) | (1) | (1) | |||||||
| Credited interest | (13) | (13) | (14) | (14) | (14) | (13) | (14) | |||||||
| Net margin | 9 | 9 | 9 | 7 | 8 | 9 | 8 | |||||||
| Other investment income | 12 | 10 | 9 | 9 | 8 | 12 | 8 | |||||||
| Investment spread and other investment income, excluding alts/prepays above/below expectations | 20 | 20 | 18 | 16 | 16 | 20 | 16 | |||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 5 | 9 | 14 | 11 | 6 | 5 | 6 | |||||||
| Investment spread and other investment income | 25 | 28 | 32 | 27 | 22 | 25 | 22 | |||||||
| Net underwriting gain (loss) and other revenue | 146 | 144 | 168 | 162 | 137 | 146 | 137 | |||||||
| Net revenue (1) | 171 | 172 | 200 | 189 | 159 | 171 | 159 | |||||||
| Administrative expenses (2) | (72) | (66) | (59) | (56) | (56) | (72) | (56) | |||||||
| Premium taxes, fees and assessments (2) | (28) | (29) | (27) | (29) | (24) | (28) | (24) | |||||||
| Net commissions (2) | (42) | (38) | (37) | (36) | (36) | (42) | (36) | |||||||
| DAC/VOBA and other intangibles amortization, excluding unlocking | (8) | (6) | (7) | (6) | (6) | (8) | (6) | |||||||
| Adjusted operating earnings before income taxes | 22 | 33 | 71 | 63 | 37 | 22 | 37 | |||||||
| Adjusted Operating Margin TTM | 25.8 | % | 28.3 | % | 31.1 | % | 30.3 | % | 28.0 | % | ||||
| Adjusted Operating Margin Excluding Notables TTM | 31.2 | % | 33.5 | % | 34.0 | % | 33.4 | % | 33.5 | % | ||||
| Group life: | ||||||||||||||
| Premiums | 143 | 140 | 139 | 135 | 136 | 143 | 136 | |||||||
| Benefits | (167) | (136) | (132) | (119) | (137) | (167) | (137) | |||||||
| Other (3) | (2) | (2) | — | (1) | (7) | (2) | (7) | |||||||
| Total Group life | (26) | 1 | 7 | 15 | (8) | (26) | (8) | |||||||
| Group Life Loss Ratio (Interest adjusted) | 116.4 | % | 97.5 | % | 95.6 | % | 88.2 | % | 100.7 | % | 116.4 | % | 100.7 | % |
| Group stop loss: | ||||||||||||||
| Premiums | 303 | 288 | 291 | 295 | 291 | 303 | 291 | |||||||
| Benefits | (232) | (224) | (226) | (231) | (220) | (232) | (220) | |||||||
| Other (3) | (1) | (1) | (1) | (1) | (2) | (1) | (2) | |||||||
| Total Group stop loss | 70 | 63 | 64 | 63 | 69 | 70 | 69 | |||||||
| Stop loss Loss Ratio | 76.5 | % | 77.7 | % | 77.5 | % | 78.2 | % | 75.6 | % | 76.5 | % | 75.6 | % |
| Voluntary Benefits, Disability, and Other | 101 | 79 | 97 | 83 | 76 | 101 | 76 | |||||||
| Net underwriting gain (loss) and other revenue | ||||||||||||||
| Premiums | 602 | 562 | 564 | 562 | 561 | 602 | 561 | |||||||
| Benefits | (458) | (419) | (399) | (400) | (413) | (458) | (413) | |||||||
| Other (3) | 1 | 1 | 2 | — | (10) | 1 | (10) | |||||||
| Total Net underwriting gain (loss) and other revenue | 146 | 144 | 168 | 162 | 137 | 146 | 137 | |||||||
| Total Aggregate Loss Ratio TTM (4) | 73.1 | % | 72.5 | % | 71.6 | % | 71.6 | % | 71.8 | % | 73.1 | % | 71.8 | % |
| (1) Please see the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | ||||||||||||||
| (2) Prior periods were adjusted to conform to current presentation inclusive of Premium taxes, fees and assessments. | ||||||||||||||
| (3) Includes service fees, dividends, interest expenses, and other miscellaneous expenses. The Loss Ratio calculation does not include Other. | ||||||||||||||
| (4) Total Aggregate Loss Ratio is calculated using trailing twelve months.. |

| Voya Financial | Page 20 of 49 |
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Health Solutions Key Metrics
| Three Months Ended or As of | Year-to-Date or As of | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Sales by Product Line: | |||||||
| Group life and Disability | 86 | 12 | 18 | 21 | 60 | 86 | 60 |
| Stop loss | 323 | 14 | 24 | 20 | 297 | 323 | 297 |
| Voluntary | 104 | 6 | 11 | 29 | 81 | 104 | 81 |
| Total sales by product line | 513 | 31 | 53 | 70 | 438 | 513 | 438 |
| Total gross premiums and deposits | 660 | 610 | 611 | 602 | 607 | 660 | 607 |
| Annualized In-force Premiums by Product Line: | |||||||
| Group life and Disability | 807 | 752 | 771 | 749 | 730 | 807 | 730 |
| Stop loss | 1,220 | 1,181 | 1,184 | 1,191 | 1,182 | 1,220 | 1,182 |
| Voluntary | 678 | 576 | 561 | 550 | 554 | 678 | 554 |
| Total annualized in-force premiums | 2,705 | 2,510 | 2,515 | 2,490 | 2,466 | 2,705 | 2,466 |
| Assets Under Management by Fund Group | |||||||
| General account | 1,886 | 1,869 | 1,924 | 1,888 | 1,817 | 1,886 | 1,817 |
| Separate account | 17 | 18 | 17 | 17 | 17 | 17 | 17 |
| Total AUM | 1,903 | 1,887 | 1,941 | 1,905 | 1,834 | 1,903 | 1,834 |

Investment Management

| Voya Financial | Page 22 of 49 |
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Investment Management Sources of Adjusted Operating Earnings
| Three Months Ended | Year-to-Date | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||
| Sources of operating earnings before income taxes: | ||||||||||||
| Investment capital and other investment income, excluding alts/prepays above/below expectations | 8 | 8 | 8 | 7 | 6 | 8 | 6 | |||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 3 | 12 | 21 | 20 | 22 | 3 | 22 | |||||
| Investment spread and other investment income | 11 | 20 | 29 | 27 | 28 | 11 | 28 | |||||
| Fee based margin (1) | 167 | 181 | 172 | 165 | 162 | 167 | 162 | |||||
| Net revenue (2) | 178 | 201 | 200 | 192 | 190 | 178 | 190 | |||||
| Administrative expenses (3) | (139) | (142) | (138) | (127) | (137) | (139) | (137) | |||||
| Adjusted operating earnings before income taxes | 39 | 59 | 63 | 66 | 52 | 39 | 52 | |||||
| Adjusted Operating Margin TTM | 29.4 | % | 30.7 | % | 33.2 | % | 32.3 | % | 28.7 | % | ||
| Adjusted Operating Margin Excluding Notables TTM | 25.9 | % | 25.7 | % | 25.9 | % | 25.3 | % | 24.3 | % | ||
| Fee based margin (1) | ||||||||||||
| Investment advisory and administrative revenue | 165 | 178 | 167 | 163 | 158 | 165 | 158 | |||||
| Other fee based margin | 2 | 3 | 5 | 2 | 4 | 2 | 4 | |||||
| Fee based margin | 167 | 181 | 172 | 165 | 162 | 167 | 162 | |||||
| (1) Includes mutual fund third party distribution revenues which are reported net of distribution expenses, consistent with the U.S. GAAP presentation. | ||||||||||||
| (2) Please see the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | ||||||||||||
| (3) Includes expenses attributable to investment capital results above (below) long-term expectations. |

| Voya Financial | Page 23 of 49 |
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Investment Management Analysis of AUM and AUA
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Client Assets: | |||||||
| External Clients | |||||||
| Institutional | 143,581 | 148,921 | 138,332 | 138,005 | 134,460 | 143,581 | 134,460 |
| Retail | 71,578 | 76,908 | 75,352 | 77,007 | 75,382 | 71,578 | 75,382 |
| Subtotal External Clients | 215,159 | 225,829 | 213,684 | 215,013 | 209,842 | 215,159 | 209,842 |
| General Account | 38,049 | 38,004 | 39,049 | 38,425 | 38,708 | 38,049 | 38,708 |
| Total Client Assets (AUM) | 253,208 | 263,832 | 252,733 | 253,438 | 248,550 | 253,208 | 248,550 |
| Assets under Advisement and Administration (AUA) | 57,187 | 59,823 | 60,666 | 61,893 | 60,930 | 57,187 | 60,930 |
| Total AUM and AUA | 310,395 | 323,656 | 313,399 | 315,331 | 309,480 | 310,395 | 309,480 |
| Investment Advisory and Administrative Revenues (1) | |||||||
| External Clients | |||||||
| Institutional | 87 | 92 | 83 | 80 | 79 | 87 | 79 |
| Retail | 53 | 59 | 58 | 57 | 53 | 53 | 53 |
| Subtotal External Clients | 140 | 151 | 141 | 137 | 132 | 140 | 132 |
| General Account | 20 | 20 | 20 | 21 | 21 | 20 | 21 |
| Total Investment Advisory and Administrative Revenues (AUM) | 160 | 171 | 161 | 158 | 153 | 160 | 153 |
| Administration Only Fees | 5 | 6 | 6 | 5 | 5 | 5 | 5 |
| Total Investment Advisory and Administrative Revenues | 165 | 178 | 167 | 163 | 158 | 165 | 158 |
| Revenue Yield (bps) (1) | |||||||
| External Clients | |||||||
| Institutional | 23.7 | 25.3 | 23.9 | 23.5 | 23.2 | 23.7 | 23.2 |
| Retail | 29.1 | 30.6 | 30.1 | 29.6 | 28.4 | 29.1 | 28.4 |
| Revenue Yield on External Clients | 25.5 | 27.1 | 26.1 | 25.7 | 25.1 | 25.5 | 25.1 |
| General Account | 21.1 | 21.0 | 21.2 | 21.3 | 21.9 | 21.1 | 21.9 |
| Revenue Yield on Client Assets (AUM) | 24.8 | 26.2 | 25.4 | 25.0 | 24.6 | 24.8 | 24.6 |
| Revenue Yield on Advisement and Administrative Only Assets (AUA) | 3.5 | 4.1 | 3.9 | 3.5 | 3.5 | 3.5 | 3.5 |
| Total Revenue Yield on AUM and AUA (bps) | 20.9 | 22.1 | 21.2 | 20.8 | 20.5 | 20.9 | 20.5 |
| Revenue Yield on Client Assets (AUM) - trailing twelve months | 25.4 | 25.2 | 25.4 | 25.3 | 25.3 | 25.4 | 25.3 |
| (1) Investment Advisory and Administrative Revenues and resulting Revenue Yields exclude any performance fees. |

| Voya Financial | Page 24 of 49 |
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Investment Management Account Rollforward by Source
| Three Months Ended | Year-to-Date | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||
| Institutional AUM: | ||||||||||||||
| Beginning of period AUM | 148,921 | 138,332 | 138,005 | 134,460 | 111,964 | 148,921 | 111,964 | |||||||
| Inflows | 5,963 | 12,899 | 5,868 | 4,504 | 4,046 | 5,963 | 4,046 | |||||||
| Outflows | (3,742) | (3,383) | (6,621) | (4,064) | (4,174) | (3,742) | (4,174) | |||||||
| Net flows- Institutional (1) | 2,221 | 9,516 | (753) | 440 | (128) | 2,221 | (128) | |||||||
| Change in Market Value | (7,411) | 1,028 | 509 | 3,395 | (2,561) | (7,411) | (2,561) | |||||||
| Other (Including Acquisitions / Divestitures) (2) | (151) | 45 | 571 | (290) | 25,185 | (151) | 25,185 | |||||||
| End of period AUM - Institutional | 143,580 | 148,921 | 138,332 | 138,005 | 134,460 | 143,580 | 134,460 | |||||||
| Organic Growth (Net Flows/Beginning of period AUM) (1) | 1.5 | % | 6.9 | % | -0.5 | % | 0.3 | % | -0.1 | % | 1.5 | % | -0.1 | % |
| Market Growth % | -5.0 | % | 0.7 | % | 0.4 | % | 2.5 | % | -2.3 | % | -5.0 | % | -2.3 | % |
| Retail AUM: | ||||||||||||||
| Beginning of period AUM | 76,908 | 75,352 | 77,008 | 75,382 | 75,116 | 76,908 | 75,116 | |||||||
| Inflows | 2,609 | 2,207 | 2,077 | 2,201 | 2,971 | 2,609 | 2,971 | |||||||
| Outflows | (3,502) | (2,727) | (2,418) | (2,392) | (3,223) | (3,502) | (3,223) | |||||||
| Net flows- Retail | (893) | (520) | (341) | (191) | (252) | (893) | (252) | |||||||
| Net Money Market Flows | (18) | 11 | (43) | (101) | (157) | (18) | (157) | |||||||
| Change in Market Value | (4,181) | 3,001 | 57 | 4,047 | 1,604 | (4,181) | 1,604 | |||||||
| Net Flows from Divested Businesses | (668) | (761) | (708) | (710) | (795) | (668) | (795) | |||||||
| Other (Including Acquisitions / Divestitures) | 431 | (174) | (621) | (1,419) | (134) | 431 | (134) | |||||||
| End of period AUM - Retail | 71,579 | 76,908 | 75,352 | 77,008 | 75,382 | 71,579 | 75,382 | |||||||
| Retail Organic Growth excluding Net Flows from Divested Businesses and Sub-advisor <br>Replacements (Net Flows / Beginning of period AUM) | -1.2 | % | -0.7 | % | -0.4 | % | -0.3 | % | -0.3 | % | -1.2 | % | -0.3 | % |
| Market Growth % | -5.4 | % | 4.0 | % | 0.1 | % | 5.4 | % | 2.1 | % | -5.4 | % | 2.1 | % |
| Net Flows: | ||||||||||||||
| Institutional Net Flows (1) | 2,221 | 9,516 | (753) | 440 | (128) | 2,221 | (128) | |||||||
| Retail Net Flows | (893) | (520) | (341) | (191) | (252) | (893) | (252) | |||||||
| Net Flows from Divested Businesses | (668) | (761) | (708) | (710) | (795) | (668) | (795) | |||||||
| Total Net Flows (1) | 660 | 8,234 | (1,802) | (461) | (1,175) | 660 | (1,175) | |||||||
| Net Flows excluding Net Flows from Divested Businesses and Sub-advisor Replacements (1) | 1,328 | 8,995 | (1,094) | 249 | (380) | 1,328 | (380) | |||||||
| Total External Clients Organic Growth (Net Flows excluding Divested Businesses and Sub-advisor Replacement / Beginning period AUM) (1) | 0.6 | % | 4.2 | % | -0.5 | % | 0.1 | % | -0.2 | % | 0.6 | % | -0.2 | % |
| (1) Starting Q1 2021, amounts exclude liquidity related cash flow activities. Historical periods presented have been revised to conform with this presentational change. | ||||||||||||||
| (2) Starting Q1 2021, amounts include liquidity related cash flow activities. Historical periods presented have been revised to conform with this presentational change. |

| Voya Financial | Page 25 of 49 |
|---|
Investment Management Account Value by Asset Type
| Balances as of | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | |||||
| Institutional | ||||||||||
| Equity | 14,830 | 14,994 | 14,632 | 14,526 | 13,275 | |||||
| Fixed Income - Public | 67,693 | 72,550 | 65,494 | 66,531 | 65,603 | |||||
| Fixed Income - Privates | 45,985 | 46,631 | 44,109 | 42,561 | 40,968 | |||||
| Alternatives | 15,073 | 14,746 | 14,097 | 14,388 | 14,614 | |||||
| Money Market | — | — | — | — | — | |||||
| Total | 143,581 | 148,921 | 138,332 | 138,005 | 134,460 | |||||
| Retail | ||||||||||
| Equity | 44,128 | 47,583 | 45,737 | 47,168 | 45,644 | |||||
| Fixed Income - Public | 24,749 | 26,676 | 27,045 | 27,289 | 26,549 | |||||
| Fixed Income - Privates | 611 | 634 | 638 | 640 | 1,240 | |||||
| Alternatives | 542 | 470 | 407 | 350 | 291 | |||||
| Money Market | 1,548 | 1,546 | 1,526 | 1,560 | 1,658 | |||||
| Total | 71,578 | 76,908 | 75,352 | 77,007 | 75,382 | |||||
| General Account | ||||||||||
| Equity | 216 | 308 | 377 | 425 | 418 | |||||
| Fixed Income - Public | 20,217 | 20,000 | 20,426 | 19,831 | 19,810 | |||||
| Fixed Income - Privates | 14,500 | 14,601 | 14,546 | 14,644 | 14,813 | |||||
| Alternatives | 2,628 | 2,645 | 2,780 | 2,778 | 2,899 | |||||
| Money Market | 488 | 449 | 920 | 748 | 767 | |||||
| Total | 38,049 | 38,004 | 39,049 | 38,425 | 38,707 | |||||
| Combined Asset Type | ||||||||||
| Equity | 59,174 | 62,884 | 60,746 | 62,118 | 59,337 | |||||
| Fixed Income - Public | 112,659 | 119,225 | 112,965 | 113,651 | 111,963 | |||||
| Fixed Income - Privates | 61,097 | 61,867 | 59,292 | 57,846 | 57,021 | |||||
| Alternatives | 18,243 | 17,861 | 17,285 | 17,516 | 17,803 | |||||
| Money Market | 2,036 | 1,995 | 2,446 | 2,308 | 2,425 | |||||
| Total | 253,208 | 263,832 | 252,733 | 253,438 | 248,550 | |||||
| Total Private and Alternative Assets | 79,340 | 79,728 | 76,577 | 75,361 | 74,824 | |||||
| % of Private and Alternative Assets / Total AUM | 31.3 | % | 30.2 | % | 30.3 | % | 29.7 | % | 30.1 | % |
| Total Wealth Assets | 110,305 | 112,905 | 112,941 | 113,309 | 109,498 | |||||
| % of Wealth Assets / Total AUM | 43.6 | % | 42.8 | % | 44.7 | % | 44.7 | % | 44.1 | % |

Corporate

| Voya Financial | Page 27 of 49 |
|---|
Corporate Adjusted Operating Earnings
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Interest expense (excluding Preferred stock dividends) (1) | (38) | (40) | (42) | (41) | (42) | (38) | (42) |
| Preferred stock dividends | (14) | (4) | (14) | (4) | (14) | (14) | (14) |
| Amortization of intangibles | (2) | (2) | (2) | (2) | (2) | (2) | (2) |
| Stranded costs net of TSA revenue | (4) | 3 | 3 | (8) | (13) | (4) | (13) |
| Other | — | (11) | (10) | (16) | — | — | — |
| Adjusted operating earnings before income taxes | (58) | (54) | (65) | (71) | (71) | (58) | (71) |
| (1) Includes interest expense related to intercompany loans and other operating expenses related to financing agreements. |

Net Revenue, Adjusted Operating Margin,
Administrative Expenses, and Adjusted Operating Return on Capital

| Voya Financial | Page 29 of 49 |
|---|
Net Revenue and Adjusted Operating Margin
| Three Months Ended | Twelve Months Ended | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||
| Net Revenue Excluding Notable Items | ||||||||||||||
| Wealth Solutions | ||||||||||||||
| Investment spread and other investment income | 217 | 202 | 200 | 205 | 202 | 824 | 773 | |||||||
| Fee based margin | 268 | 283 | 286 | 277 | 266 | 1,114 | 976 | |||||||
| Net underwriting gain (loss) and other revenue | 1 | — | — | (5) | (4) | (4) | (15) | |||||||
| Wealth Solutions Net Revenue | 486 | 485 | 486 | 477 | 464 | 1,934 | 1,735 | |||||||
| Investment Management | ||||||||||||||
| Investment capital and other investment income | 8 | 8 | 8 | 7 | 6 | 31 | 23 | |||||||
| Fee based margin | 167 | 196 | 172 | 165 | 162 | 700 | 639 | |||||||
| Investment Management Net Revenue | 175 | 204 | 180 | 172 | 168 | 731 | 662 | |||||||
| Health Solutions | ||||||||||||||
| Investment spread and other investment income | 20 | 20 | 18 | 16 | 16 | 74 | 55 | |||||||
| Net underwriting gain (loss) and other revenue | 181 | 178 | 186 | 173 | 170 | 718 | 637 | |||||||
| Health Solutions Net Revenue | 201 | 198 | 204 | 188 | 186 | 791 | 693 | |||||||
| Total Net Revenue Excluding Notable Items (1) | 862 | 887 | 870 | 837 | 818 | 3,456 | 3,090 | |||||||
| Adjusted Operating Earnings Excluding Notable Items | ||||||||||||||
| Wealth Solutions | 169 | 158 | 183 | 176 | 161 | 686 | 593 | |||||||
| Investment Management | 37 | 58 | 46 | 48 | 34 | 189 | 161 | |||||||
| Health Solutions | 52 | 58 | 75 | 62 | 64 | 247 | 232 | |||||||
| Total Adjusted Operating Earnings Excluding Corporate and Notable Items (1) | 258 | 274 | 304 | 286 | 259 | 1,122 | 986 | |||||||
| Corporate | (58) | (38) | (50) | (52) | (65) | (198) | (224) | |||||||
| Total Adjusted Operating Earnings Excluding Notable Items (1) | 200 | 236 | 254 | 234 | 194 | 924 | 762 | |||||||
| Adjusted Operating Margin Excluding Notable Items | ||||||||||||||
| Wealth Solutions | 34.8 | % | 32.6 | % | 37.7 | % | 36.9 | % | 34.7 | % | 35.5 | % | 34.2 | % |
| Investment Management | 21.1 | % | 28.4 | % | 25.6 | % | 27.9 | % | 20.2 | % | 25.9 | % | 24.3 | % |
| Health Solutions | 25.9 | % | 29.3 | % | 36.8 | % | 33.0 | % | 34.4 | % | 31.2 | % | 33.5 | % |
| Total Adjusted Operating Margin Excluding Corporate and Notable Items | 29.9 | % | 30.9 | % | 34.9 | % | 34.2 | % | 31.7 | % | 32.5 | % | 32.0 | % |
| Total Adjusted Operating Margin Including Corporate, Excluding Notable Items | 23.2 | % | 26.6 | % | 29.2 | % | 28.0 | % | 23.7 | % | 26.7 | % | 24.7 | % |
| Adjusted Operating Margin Excluding Notable Items Trailing Twelve Months | ||||||||||||||
| Wealth Solutions | 35.5 | % | 35.5 | % | 36.1 | % | 35.0 | % | 34.2 | % | ||||
| Investment Management | 25.9 | % | 25.7 | % | 25.9 | % | 25.3 | % | 24.3 | % | ||||
| Health Solutions | 31.2 | % | 33.5 | % | 34.0 | % | 33.4 | % | 33.5 | % | ||||
| Total Adjusted Operating Margin Excluding Corporate and Notable Items | 32.5 | % | 32.9 | % | 33.5 | % | 32.6 | % | 32.0 | % | ||||
| Total Adjusted Operating Margin Including Corporate, Excluding Notable Items | 26.7 | % | 26.9 | % | 27.0 | % | 25.5 | % | 24.7 | % | ||||
| (1) See the “Reconciliations” section of this document for a reconciliation of net revenue to net revenues excluding notable items and of adjusted operating earnings before income taxes to adjusted operating earnings excluding notable items. |

| Voya Financial | Page 30 of 49 |
|---|
Administrative Expenses
| Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Wealth Solutions | (223) | (232) | (222) | (212) | (219) | (889) | (843) |
| Investment Management | (139) | (142) | (138) | (127) | (137) | (546) | (517) |
| Health Solutions (1) | (72) | (66) | (59) | (56) | (56) | (253) | (208) |
| Stranded costs net of TSA revenue (2) | (4) | 3 | 3 | (8) | (13) | (6) | (13) |
| Total Administrative Expenses (1)(3) | (438) | (437) | (416) | (403) | (425) | (1,694) | (1,581) |
| (1) Prior periods were adjusted to conform to current presentation inclusive of Premium taxes, fees and assessments. | |||||||
| (2) Includes Stranded Costs, net of associated TSA revenue, subsequent to the closing of the Individual Life Transaction. | |||||||
| (3) Excludes certain expenses reported in Corporate related to changes in incentive compensation accruals above (below) target performance, pension, and certain corporate expenses that are either short duration projects or expenses not expected to recur at the same level. |

| Voya Financial | Page 31 of 49 |
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Adjusted Operating Return on Allocated Capital Excluding Unlocking (1)
| Twelve Months Ended (1) | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD, unless otherwise indicated) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | |||||
| Wealth Solutions | ||||||||||
| Adjusted operating earnings before income taxes | 1,060 | 1,110 | 1,127 | 833 | 575 | |||||
| Less: | ||||||||||
| DAC/VOBA and other intangibles unlocking | 10 | 29 | 57 | (122) | (131) | |||||
| Adjusted Operating Earnings - excluding Unlocking before interest | 1,050 | 1,082 | 1,070 | 955 | 706 | |||||
| Income tax expense | 182 | 188 | 184 | 159 | 104 | |||||
| Adjusted Operating Earnings - excluding Unlocking before interest and after income taxes | 868 | 894 | 886 | 797 | 602 | |||||
| Adjusted Operating effective tax rate, excluding Unlocking (2) | 16.9 | % | 16.9 | % | 17.8 | % | 17.4 | % | 17.1 | % |
| Adjusted Operating effective tax rate, excluding Unlocking - Trailing Twelve Months | 17.3 | % | 17.3 | % | 17.2 | % | 16.6 | % | 14.8 | % |
| Average Capital | 3,755 | 3,775 | 3,799 | 3,817 | 3,875 | |||||
| Ending Capital | 3,738 | 3,740 | 3,806 | 3,754 | 3,703 | |||||
| Adjusted Return on Capital | 23.1 | % | 23.7 | % | 23.3 | % | 20.9 | % | 15.5 | % |
| Investment Management | ||||||||||
| Adjusted Operating Earnings - excluding Unlocking before interest | 227 | 239 | 271 | 255 | 210 | |||||
| Income tax expense | 48 | 50 | 57 | 54 | 44 | |||||
| Adjusted Operating Earnings - excluding Unlocking before interest and after income taxes | 179 | 189 | 214 | 201 | 166 | |||||
| Adjusted Operating effective tax rate, excluding Unlocking (2) | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Adjusted Operating effective tax rate, excluding Unlocking - Trailing Twelve Months | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Average Capital | 403 | 387 | 374 | 360 | 347 | |||||
| Ending Capital | 458 | 420 | 400 | 373 | 381 | |||||
| Adjusted Return on Capital | 44.3 | % | 48.7 | % | 57.4 | % | 55.9 | % | 47.7 | % |
| (1) Due to rounding, trailing twelve month totals may not equal the sum of the quarters. | ||||||||||
| (2) We assume a 21% tax rate on segment Adjusted operating earnings, excluding unlocking, less the estimated benefit of the dividends received deduction in our Wealth Solutions segment. |

| Voya Financial | Page 32 of 49 |
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Adjusted Operating Return on Allocated Capital Excluding Unlocking (1)
| Twelve Months Ended (1) | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD, unless otherwise indicated) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | |||||
| Health Solutions | ||||||||||
| Adjusted operating earnings before income taxes | 189 | 204 | 221 | 206 | 179 | |||||
| Less: | ||||||||||
| DAC/VOBA and other intangibles unlocking | — | — | — | — | — | |||||
| Adjusted Operating Earnings - excluding Unlocking before interest | 189 | 204 | 221 | 206 | 179 | |||||
| Income tax expense | 40 | 43 | 46 | 43 | 38 | |||||
| Adjusted Operating Earnings - excluding Unlocking before interest and after income taxes | 149 | 161 | 175 | 163 | 141 | |||||
| Adjusted Operating effective tax rate, excluding Unlocking (2) | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Adjusted Operating effective tax rate, excluding Unlocking - Trailing Twelve Months | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Average Capital | 509 | 503 | 507 | 519 | 529 | |||||
| Ending Capital | 546 | 516 | 504 | 495 | 497 | |||||
| Adjusted Return on Capital | 29.3 | % | 32.1 | % | 34.5 | % | 31.4 | % | 26.8 | % |
| (1) Due to rounding, trailing twelve month totals may not equal the sum of the quarters. | ||||||||||
| (2) We assume a 21% tax rate on segment Adjusted operating earnings, excluding unlocking, less the estimated benefit of the dividends received deduction in our Wealth Solutions segment. |

Investment Information

| Voya Financial | Page 34 of 49 |
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Portfolio Results GAAP Book Value, Gross Investment Income, and Earned Rate by Asset Class
| Three Months Ended or As of | Year-to-Date or As of | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 3/31/2022 | |||||||||||||||
| Invested Assets | ||||||||||||||||||
| Book Values, Gross investment income and Earned rate(1) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | ||||||
| Public corporate | 13,061 | 32.0 | % | 157 | 4.7 | % | 13,133 | 32.0 | % | 157 | 4.7 | % | 13,061 | 32.0 | % | 157 | 4.7 | % |
| Private credit | 7,949 | 19.0 | % | 84 | 4.3 | % | 7,940 | 19.0 | % | 84 | 4.3 | % | 7,949 | 19.0 | % | 84 | 4.3 | % |
| Securitized(2)(3) | 10,064 | 25.0 | % | 114 | 4.6 | % | 9,919 | 24.0 | % | 105 | 4.2 | % | 10,064 | 25.0 | % | 114 | 4.6 | % |
| Commercial mortgage loans | 5,491 | 13.0 | % | 54 | 4.0 | % | 5,582 | 14.0 | % | 56 | 4.1 | % | 5,491 | 13.0 | % | 54 | 4.0 | % |
| Municipals | 957 | 2.0 | % | 10 | 3.9 | % | 965 | 2.0 | % | 9 | 3.9 | % | 957 | 2.0 | % | 10 | 3.9 | % |
| Short-term / Treasury | 837 | 2.0 | % | 9 | 4.1 | % | 796 | 2.0 | % | 9 | 4.4 | % | 837 | 2.0 | % | 9 | 4.1 | % |
| Equity securities | 310 | 1.0 | % | 4 | 5.8 | % | 318 | 1.0 | % | 5 | 5.9 | % | 310 | 1.0 | % | 4 | 5.8 | % |
| Policy loans | 381 | 1.0 | % | 6 | 6.3 | % | 392 | 1.0 | % | 5 | 5.6 | % | 381 | 1.0 | % | 6 | 6.3 | % |
| Derivatives | (11) | — | % | 3 | N/A | (10) | — | % | 3 | N/A | (11) | — | % | 3 | N/A | |||
| Book Values and Gross Investment Income before variable components | 39,038 | 96.0 | % | 441 | 4.5 | % | 39,035 | 96.0 | % | 434 | 4.5 | % | 39,038 | 96.0 | % | 441 | 4.5 | % |
| Book Values and Gross Investment Income on variable components | ||||||||||||||||||
| Limited partnership | 1,794 | 4.0 | % | 99 | 26.1 | % | 1,692 | 4.0 | % | 127 | 35.8 | % | 1,794 | 4.0 | % | 99 | 26.1 | % |
| Prepayment / Other fee income | N/A | N/A | 7 | 0.1 | % | N/A | N/A | 12 | 0.1 | % | N/A | N/A | 7 | 0.1 | % | |||
| Book Values and Gross Investment Income (variable) | 1,794 | 4.0 | % | 105 | 0.1 | % | 1,692 | 4.0 | % | 139 | N/A | 1,794 | 4.0 | % | 105 | N/A | ||
| Total Book Values and Gross Investment Income reflected in Adjusted Operating Earnings | 40,832 | 100.0 | % | 546 | 5.4 | % | 40,727 | 100.0 | % | 573 | 5.7 | % | 40,832 | 100.0 | % | 546 | 5.4 | % |
| (1) Table represents annualized yield for Voya's General Account assets. Investment results related to businesses exited through reinsurance or divestment, and other miscellaneous items are excluded. | ||||||||||||||||||
| (2) Includes operating investment income from CMO-B portfolio assets, including derivatives. | ||||||||||||||||||
| (3) For CMO-B securities subject to the fair value option, operating investment income is determined by applying the prospective cash flow yield. Other income attributable to market value changes are excluded. |

| Voya Financial | Page 35 of 49 |
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Portfolio Results Statutory Carrying Values by Asset Class and NAIC Ratings
| Three Months Ended or As of (2) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 12/31/2021 | 09/30/2021 | 06/30/2021 | 03/31/2021 | ||||||||
| Statutory Carrying Value(1) | Statutory Value | SV % | Statutory Value | SV % | Statutory Value | SV % | Statutory Value | SV % | ||||
| Public corporate | 13,256 | 33.0 | % | 13,692 | 33.0 | % | 13,367 | 33.0 | % | 13,227 | 33.0 | % |
| Private credit | 7,754 | 19.0 | % | 7,707 | 19.0 | % | 7,824 | 19.0 | % | 7,970 | 20.0 | % |
| Securitized | 9,878 | 24.0 | % | 10,022 | 24.0 | % | 9,673 | 24.0 | % | 9,675 | 24.0 | % |
| Municipals | 965 | 2.0 | % | 921 | 2.0 | % | 885 | 2.0 | % | 848 | 2.0 | % |
| Short-term / Treasury | 897 | 2.0 | % | 1,055 | 3.0 | % | 888 | 2.0 | % | 888 | 2.0 | % |
| Total Fixed maturities | 32,750 | 81.0 | % | 33,397 | 81.0 | % | 32,637 | 81.0 | % | 32,607 | 81.0 | % |
| Commercial mortgage loans | 5,581 | 14.0 | % | 5,551 | 14.0 | % | 5,564 | 14.0 | % | 5,613 | 14.0 | % |
| Limited partnership | 1,687 | 4.0 | % | 1,648 | 4.0 | % | 1,510 | 4.0 | % | 1,447 | 4.0 | % |
| Equity securities | 487 | 1.0 | % | 505 | 1.0 | % | 473 | 1.0 | % | 547 | 1.0 | % |
| Total | 40,504 | 100.0 | % | 41,100 | 100.0 | % | 40,183 | 100.0 | % | 40,213 | 100.0 | % |
| NAIC Ratings | ||||||||||||
| Fixed Maturities: | ||||||||||||
| NAIC 1 | 16,745 | 51.0 | % | 16,949 | 51.0 | % | 16,377 | 50.0 | % | 16,394 | 50.3 | % |
| NAIC 2 | 14,524 | 44.0 | % | 14,834 | 44.0 | % | 14,382 | 44.0 | % | 14,328 | 43.9 | % |
| NAIC 3 and below | 1,481 | 5.0 | % | 1,613 | 5.0 | % | 1,878 | 6.0 | % | 1,886 | 5.8 | % |
| Total Fixed maturities | 32,750 | 100.0 | % | 33,397 | 100.0 | % | 32,637 | 100.0 | % | 32,607 | 100.0 | % |
| Commercial Mortgage Loans: | ||||||||||||
| CML 1 | 4,624 | 83.0 | % | 4,637 | 84.0 | % | 4,731 | 85.0 | % | 4,826 | 86.0 | % |
| CML 2 | 876 | 16.0 | % | 844 | 15.0 | % | 743 | 13.0 | % | 692 | 12.0 | % |
| CML 3 and below | 81 | 1.0 | % | 70 | 1.0 | % | 89 | 2.0 | % | 94 | 2.0 | % |
| Total Commercial mortgage loans | 5,581 | 100.0 | % | 5,551 | 100.0 | % | 5,564 | 100.0 | % | 5,613 | 100.0 | % |
| (1) December 31, 2020 General Account Portfolio represents pro-forma statutory carrying value weights, post Life Transaction view, for Voya’s ongoing operating insurance companies (RLI, RNY, and VRIAC). | ||||||||||||
| (2) Presented one quarter in arrears based on the timing of our statutory filings. |

| Voya Financial | Page 36 of 49 |
|---|
Alternative Investment Income
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Wealth Solutions | |||||||
| Average alternative investments | 1,534 | 1,508 | 1,439 | 1,366 | 1,127 | 1,534 | 1,127 |
| Alternative investment income | 89 | 115 | 166 | 122 | 107 | 89 | 107 |
| Investment Management | |||||||
| Average alternative investments | 351 | 337 | 331 | 307 | 262 | 351 | 262 |
| Alternative investment income | 11 | 20 | 28 | 27 | 28 | 11 | 28 |
| Health Solutions | |||||||
| Average alternative investments | 170 | 152 | 145 | 152 | 85 | 170 | 85 |
| Alternative investment income | 9 | 12 | 17 | 14 | 8 | 9 | 8 |
| Table above excludes alternative investments that are reflected in businesses exited or to be exited and in discontinued operations. |

| Voya Financial | Page 37 of 49 |
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Alternative Income and Prepayments Above (Below) Long-Term Expectations
| Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Alternative Income Above (Below) Long-Term Expectations (1) | |||||||
| Wealth Solutions | 55 | 81 | 134 | 91 | 82 | 361 | 99 |
| Investment Management | 3 | 12 | 21 | 20 | 22 | 56 | 18 |
| Health Solutions | 5 | 8 | 14 | 10 | 6 | 37 | 9 |
| Total | 63 | 101 | 169 | 121 | 110 | 454 | 126 |
| Prepayments Above (Below) Long-Term Expectations (1) | |||||||
| Wealth Solutions | (3) | 1 | 13 | 5 | (1) | 16 | (2) |
| Investment Management | — | — | — | — | — | — | — |
| Health Solutions | — | 1 | 1 | 1 | — | 3 | — |
| Total | (3) | 2 | 14 | 6 | (1) | 19 | (2) |
| Alternative Income and Prepayments Above (Below) Long-Term Expectations (1) | |||||||
| Wealth Solutions | 52 | 82 | 147 | 96 | 81 | 377 | 98 |
| Investment Management | 3 | 12 | 21 | 20 | 22 | 56 | 18 |
| Health Solutions | 5 | 9 | 14 | 11 | 6 | 39 | 9 |
| Total | 60 | 103 | 182 | 127 | 109 | 472 | 125 |
| (1) The amount by which Investment income from alternative investments and prepayment fees exceeds or is less than our long-term expectations reported on a pre-DAC basis. |

Reconciliations

| Voya Financial | Page 39 of 49 |
|---|
Reconciliation of Consolidated Statements of Operations
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Revenues | |||||||
| Net investment income | 630 | 673 | 731 | 656 | 714 | 630 | 714 |
| Fee income | 433 | 446 | 487 | 436 | 458 | 433 | 458 |
| Premiums | 613 | 544 | 573 | 516 | (4,987) | 613 | (4,987) |
| Net gains (losses) | (285) | (179) | (103) | (37) | 1,742 | (285) | 1,742 |
| Other revenues | 40 | 49 | 46 | 374 | 110 | 40 | 110 |
| Income (loss) related to consolidated investment entities | 83 | 142 | 275 | 558 | 6 | 83 | 6 |
| Total revenues | 1,514 | 1,675 | 2,009 | 2,503 | (1,957) | 1,514 | (1,957) |
| Benefits and expenses | |||||||
| Interest credited and other benefits to contract owners/policyholders | (665) | (627) | (714) | (686) | 4,190 | (665) | 4,190 |
| Operating expenses | (632) | (636) | (642) | (706) | (602) | (632) | (602) |
| Net amortization of DAC/VOBA | (80) | (40) | (190) | (26) | (539) | (80) | (539) |
| Interest expense | (40) | (59) | (39) | (39) | (49) | (40) | (49) |
| Operating expenses related to consolidated investment entities | (6) | (13) | (13) | (18) | (5) | (6) | (5) |
| Total benefits and expenses | (1,423) | (1,375) | (1,598) | (1,475) | 2,995 | (1,423) | 2,995 |
| Income (loss) from continuing operations before income taxes | 91 | 300 | 411 | 1,028 | 1,038 | 91 | 1,038 |
| Less: | |||||||
| Net investment gains (losses) and related charges and adjustments | (87) | (86) | (1) | 29 | 38 | (87) | 38 |
| Net guaranteed benefit gains (losses) and related charges and adjustments | (22) | (3) | (3) | (5) | 10 | (22) | 10 |
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment | (47) | 14 | (173) | 247 | 725 | (47) | 725 |
| Income (loss) attributable to noncontrolling interests | 43 | 100 | 214 | 447 | — | 43 | — |
| Income (loss) on early extinguishment of debt | (5) | (21) | — | — | (10) | (5) | (10) |
| Immediate recognition of net actuarial gains (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments | 4 | 33 | — | — | — | 4 | — |
| Dividend payments made to preferred shareholders | 14 | 4 | 14 | 4 | 14 | 14 | 14 |
| Other adjustments | (17) | (19) | (28) | (46) | (11) | (17) | (11) |
| Adjusted operating earnings before income taxes | 209 | 279 | 388 | 353 | 273 | 209 | 273 |

| Voya Financial | Page 40 of 49 |
|---|
Reconciliation of Adjusted Operating Revenues
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Total revenues | 1,514 | 1,675 | 2,009 | 2,503 | (1,957) | 1,514 | (1,957) |
| Less: | |||||||
| Net investment gains (losses) and related charges and adjustments | (96) | (94) | (5) | (71) | 32 | (96) | 32 |
| Gain (loss) on change in fair value of derivatives related to guaranteed benefits | (22) | (3) | (3) | (5) | 10 | (22) | 10 |
| Revenues (losses) related to business exited or to be exited through reinsurance or divestment | (46) | (11) | 57 | 296 | (3,709) | (46) | (3,709) |
| Revenues (loss) attributable to noncontrolling interests | 48 | 112 | 228 | 464 | 5 | 48 | 5 |
| Other adjustments | 28 | 54 | 44 | 205 | 109 | 28 | 109 |
| Total adjusted operating revenues | 1,601 | 1,618 | 1,689 | 1,614 | 1,595 | 1,601 | 1,595 |
| Adjusted operating revenues by segment | |||||||
| Wealth Solutions | 754 | 791 | 857 | 807 | 782 | 754 | 782 |
| Investment Management | 178 | 201 | 200 | 193 | 190 | 178 | 190 |
| Health Solutions | 647 | 599 | 606 | 591 | 600 | 647 | 600 |
| Corporate | 22 | 27 | 25 | 24 | 24 | 22 | 24 |
| Total adjusted operating revenues | 1,601 | 1,618 | 1,689 | 1,614 | 1,595 | 1,601 | 1,595 |

| Voya Financial | Page 41 of 49 |
|---|
Wealth Solutions and Investment Management Reconciliation of Net Revenues
| Page | Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Wealth Solutions | ||||||||
| Adjusted operating revenues | page 9 | 754 | 791 | 857 | 807 | 782 | 754 | 782 |
| Interest credited and other benefits to contract owners/policyholders | (218) | (223) | (227) | (223) | (216) | (218) | (216) | |
| Other adjustments to Net Revenue | 2 | — | 3 | (1) | (3) | 2 | (3) | |
| Net revenue | page 15 | 538 | 568 | 633 | 583 | 563 | 538 | 563 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 52 | 82 | 147 | 96 | 81 | 52 | 81 | |
| Fee income related to divested businesses | — | — | — | 10 | 15 | — | 15 | |
| Other adjustments to investment income | — | — | — | — | 3 | — | 3 | |
| Net Revenue Excluding Notable Items | page 29 | 486 | 485 | 486 | 477 | 464 | 486 | 464 |
| Investment Management | ||||||||
| Adjusted operating revenues | page 9 | 178 | 201 | 200 | 192 | 190 | 178 | 190 |
| Interest credited and other benefits to contract owners/policyholders | — | — | — | — | — | — | — | |
| Other adjustments to Net Revenue | — | — | — | — | — | — | — | |
| Net revenue | page 22 | 178 | 201 | 200 | 192 | 190 | 178 | 190 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 3 | 12 | 21 | 20 | 22 | 3 | 22 | |
| Performance fees above (below) expectations | — | (15) | — | — | — | — | — | |
| Net Revenue Excluding Notable Items | page 29 | 175 | 204 | 180 | 172 | 168 | 175 | 168 |

| Voya Financial | Page 42 of 49 |
|---|
Health Solutions and Consolidated Reconciliation of Net Revenues
| Page | Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Health Solutions | ||||||||
| Adjusted operating revenues | page 9 | 647 | 599 | 606 | 591 | 600 | 647 | 600 |
| Interest credited and other benefits to contract owners/policyholders | (476) | (427) | (406) | (403) | (437) | (476) | (437) | |
| Other adjustments to Net Revenue | — | — | — | 1 | (4) | — | (4) | |
| Net revenue | page 19 | 171 | 172 | 200 | 189 | 159 | 171 | 159 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 5 | 9 | 14 | 11 | 6 | 5 | 6 | |
| Group Life Covid-19 impacts | (35) | (34) | (28) | (15) | (35) | (35) | (35) | |
| Other adjustments to net underwriting gain (loss) and other revenue (1) | — | — | 10 | 3 | 1 | — | 1 | |
| Net Revenue Excluding Notable Items | page 29 | 201 | 198 | 204 | 188 | 186 | 201 | 186 |
| Consolidated | ||||||||
| Total Adjusted operating revenues (2) | page 9 | 1,601 | 1,618 | 1,689 | 1,614 | 1,595 | 1,601 | 1,595 |
| Interest credited and other benefits to contract owners/policyholders | (694) | (650) | (633) | (627) | (654) | (694) | (654) | |
| Other adjustments to Net Revenue (2) | (20) | (27) | (23) | (23) | (29) | (20) | (29) | |
| Net revenue | pages 15/19/24 | 887 | 941 | 1,033 | 964 | 912 | 887 | 912 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | 60 | 103 | 182 | 127 | 109 | 60 | 109 | |
| Performance fees above (below) expectations | — | (15) | — | — | — | — | ||
| Fee income related to divested businesses | — | — | — | 10 | 15 | — | 15 | |
| Group Life Covid-19 impacts | (35) | (34) | (28) | (15) | (35) | (35) | (35) | |
| Other adjustments | — | — | 10 | 3 | 4 | — | 4 | |
| Net Revenue Excluding Notable Items | page 29 | 862 | 887 | 870 | 837 | 818 | 862 | 818 |
| (1) Includes changes in certain legal and other reserves not expected to recur at the same level. | ||||||||
| (2) Includes adjusted operating revenue in Corporate, primarily TSA Revenue. |

| Voya Financial | Page 43 of 49 |
|---|
Reconciliation of Adjusted Operating Earnings by Segment
| Page | Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Wealth Solutions Adjusted operating earnings before income taxes | page 9 | 205 | 241 | 319 | 295 | 255 | 205 | 255 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable and incentive compensation | 52 | 82 | 147 | 96 | 81 | 52 | 81 | |
| Other (1)(2) | (16) | 1 | (11) | 23 | 13 | (16) | 13 | |
| Adjusted operating earnings excluding Notable Items | page 29 | 169 | 158 | 183 | 176 | 161 | 169 | 161 |
| Investment Management Adjusted operating earnings before income taxes | page 9 | 39 | 59 | 63 | 66 | 52 | 39 | 52 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable and incentive compensation | 2 | 15 | 17 | 18 | 18 | 2 | 18 | |
| Other (3) | — | (15) | — | — | — | — | — | |
| Adjusted operating earnings excluding Notable Items | page 29 | 37 | 58 | 46 | 48 | 34 | 37 | 34 |
| Health Solutions Adjusted operating earnings before income taxes | page 9 | 22 | 33 | 71 | 63 | 37 | 22 | 37 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable and incentive compensation | 5 | 9 | 14 | 11 | 6 | 5 | 6 | |
| Group Life Covid-19 impacts | (35) | (34) | (28) | (15) | (35) | (35) | (35) | |
| Other (1) | — | — | 10 | 3 | 1 | — | 1 | |
| Adjusted operating earnings excluding Notable Items | page 29 | 52 | 58 | 75 | 62 | 64 | 52 | 64 |
| Corporate Adjusted operating earnings before income taxes | page 9 | (58) | (54) | (65) | (71) | (71) | (58) | (71) |
| Less: | ||||||||
| Other (4) | — | (16) | (15) | (19) | (6) | — | (6) | |
| Adjusted operating earnings excluding Notable Items | (58) | (38) | (50) | (52) | (65) | (58) | (65) | |
| Consolidated Adjusted operating earnings before income taxes | page 9 | 209 | 279 | 388 | 353 | 273 | 209 | 273 |
| Total Notable Items Adjustments | 9 | 43 | 134 | 119 | 79 | 9 | 79 | |
| Consolidated Adjusted operating earnings excluding Notable Items | page 29 | 200 | 236 | 254 | 234 | 194 | 200 | 194 |
| (1) Includes changes in certain legal and other reserves not expected to recur at the same level. | ||||||||
| (2) Includes DAC, VOBA, and other intangible unlocking and revenue and expenses related to FPC prior to its divestment in June 2021. | ||||||||
| (3) Includes performance fees net of variable compensation. | ||||||||
| (4) Includes incentive compensation driven by above (below) target performance. | ||||||||
| Voya Financial | Page 44 of 49 | |||||||
| --- | --- |
Reconciliation of Adjusted Operating Earnings and Earnings Per Common Share (Diluted)
| Three Months Ended | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions except per share in whole dollars) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | ||||||||||
| Pre-tax | After-tax | Per share (1) | Pre-tax | After-tax | Per share (1) | Pre-tax | After-tax | Per share (1) | Pre-tax | After-tax | Per share (1) | Pre-tax | After-tax | Per share (1) | |
| Income (loss) available to Voya Financial, Inc.'s common shareholders | 27 | 0.24 | 403 | 3.36 | 142 | 1.15 | 459 | 3.53 | 1,086 | 8.29 | |||||
| Plus: Net income (loss) attributable to noncontrolling interest | 43 | 0.36 | 100 | 0.83 | 214 | 1.75 | 447 | 3.43 | — | — | |||||
| Less: Preferred stock dividends | (14) | (0.12) | (4) | (0.03) | (14) | (0.11) | (4) | (0.03) | (14) | (0.11) | |||||
| Less: Income (loss) from discontinued operations | — | — | 5 | 0.05 | (1) | (0.01) | (6) | (0.04) | 14 | 0.10 | |||||
| Income (loss) from continuing operations | 91 | 84 | 0.72 | 300 | 502 | 4.18 | 411 | 371 | 3.03 | 1,028 | 916 | 7.04 | 1,038 | 1,086 | 8.30 |
| Less: | |||||||||||||||
| Net investment gains (losses) and related charges and adjustments | (87) | (69) | (0.59) | (86) | (68) | (0.56) | (1) | (1) | (0.01) | 29 | 23 | 0.18 | 38 | 30 | 0.23 |
| Net guaranteed benefit gains (losses) and related charges and adjustments | (22) | (17) | (0.15) | (3) | (2) | (0.02) | (3) | (2) | (0.02) | (5) | (4) | (0.03) | 10 | 8 | 0.06 |
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment | (47) | (37) | (0.32) | 14 | 11 | 0.09 | (173) | (137) | (1.12) | 247 | 195 | 1.50 | 725 | 804 | 6.14 |
| Net income (loss) attributable to noncontrolling interest | 43 | 43 | 0.36 | 100 | 100 | 0.83 | 214 | 214 | 1.75 | 447 | 447 | 3.43 | — | — | — |
| Income (loss) on early extinguishment of debt | (5) | (4) | (0.03) | (21) | (17) | (0.14) | — | — | — | — | — | — | (10) | (8) | (0.06) |
| Immediate recognition of net actuarial gains (losses) related to pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments | 4 | 3 | 0.03 | 33 | 26 | 0.22 | — | — | — | — | — | — | — | — | — |
| Dividend payments made to preferred shareholders | 14 | 14 | 0.12 | 4 | 4 | 0.03 | 14 | 14 | 0.11 | 4 | 4 | 0.03 | 14 | 14 | 0.11 |
| Other adjustments | (17) | (20) | (0.17) | (19) | 219 | 1.83 | (28) | (33) | (0.27) | (46) | (35) | (0.27) | (11) | 15 | 0.12 |
| Adjusted operating earnings | 209 | 172 | 1.47 | 279 | 229 | 1.90 | 388 | 315 | 2.57 | 353 | 287 | 2.20 | 273 | 223 | 1.70 |
| (1) Per share calculations are based on un-rounded numbers. |

| Voya Financial | Page 45 of 49 |
|---|
Reconciliation of Book Value Per Common Share, Excluding AOCI
| Three Months Ended or As of | Year-to-Date or As of | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in whole dollars) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 | |||||||
| Book value per common share, including AOCI | 54.66 | 70.88 | 69.19 | 68.34 | 60.39 | 54.66 | 60.39 | |||||||
| Per share impact of AOCI | (5.16) | (19.48) | (20.60) | (21.44) | (15.76) | (5.16) | (15.76) | |||||||
| Book value per common share, excluding AOCI | 49.50 | 51.40 | 48.59 | 46.90 | 44.63 | 49.50 | 44.63 | |||||||
| Debt to capital | 28.0 | % | 23.9 | % | 26.2 | % | 26.2 | % | 27.2 | % | 28.0 | % | 27.2 | % |
| Capital impact of adding non-controlling interest | -4.2 | % | -3.0 | % | -3.3 | % | -2.9 | % | -2.4 | % | -4.2 | % | -2.4 | % |
| Impact of adding other financial obligations and treatment of preferred stock (1) | 8.1 | % | 6.7 | % | 6.6 | % | 6.9 | % | 7.6 | % | 8.1 | % | 7.6 | % |
| Financial leverage ratio | 31.9 | % | 27.6 | % | 29.5 | % | 30.2 | % | 32.4 | % | 31.9 | % | 32.4 | % |
| Reconciliation of shares used in Adjusted operating earnings per common share (Diluted) | ||||||||||||||
| Weighted-average common shares outstanding - Basic | 106.1 | 110.1 | 113.4 | 120.6 | 122.7 | 106.1 | 122.7 | |||||||
| Dilutive effect of warrants | 8.2 | 7.5 | 6.7 | 7.3 | 5.4 | 8.2 | 5.4 | |||||||
| Other dilutive effects (2) | 2.6 | 2.5 | 2.3 | 2.3 | 2.8 | 2.6 | 2.8 | |||||||
| Weighted-average common shares outstanding - Diluted | 117.0 | 120.1 | 122.4 | 130.2 | 130.9 | 117.0 | 130.9 | |||||||
| Dilutive effect of the exercise or issuance of stock-based awards (3) | — | — | — | — | — | — | — | |||||||
| Weighted average common shares outstanding - Adjusted Diluted (3) | 117.0 | 120.1 | 122.4 | 130.2 | 130.9 | 117.0 | 130.9 | |||||||
| (1) Includes operating leases, capital leases, and unfunded pension plan after-tax and the impact of eliminating equity treatment for preferred stock. | ||||||||||||||
| (2) Includes stock-based compensation awards such as restricted stock units (RSU), performance stock units (PSU), or stock options. | ||||||||||||||
| (3) For periods in which there is Net loss from continuing operations available to common shareholders, adjusted operating earnings per common share (EPS) calculation includes additional dilutive shares, as the inclusion of these shares for stock compensation plans would not be anti-dilutive to the adjusted operating EPS calculation. |

Appendix
Q1 2022 is the last quarter the following pages will be presented in our Investor Supplement.

| Voya Financial | Page 47 of 49 |
|---|
Adjusted Operating Earnings Notable Items
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Net Revenue Items | |||||||
| Alternative investment income and prepayment fees above (below) long-term expectations (1) | 60 | 103 | 182 | 127 | 109 | 60 | 109 |
| Fee income related to divested businesses (2) | — | — | — | 10 | 15 | — | 15 |
| Investment Management Performance fees above (below) expectations | — | (15) | — | — | — | — | |
| Group Life Covid-19 impacts (3) | (35) | (34) | (28) | (15) | (35) | (35) | (35) |
| Other Wealth Solutions Investment Income notable items | — | — | — | — | 3 | — | 3 |
| Other Health Solutions Net Underwriting notable items (4) | — | — | 10 | 3 | 1 | — | 1 |
| Net Expense Items | |||||||
| Wealth Solutions DAC/VOBA and other intangibles unlocking | (16) | 1 | 7 | 18 | 2 | (16) | 2 |
| Expenses related to divested businesses (5) | — | — | — | (5) | (8) | — | (8) |
| Other Wealth Solutions notable items (6) | — | — | (18) | — | — | — | — |
| Other Investment Management notable items (7) | (1) | 3 | (4) | (3) | (4) | (1) | (4) |
| Other Corporate notable items (8) | — | (16) | (15) | (19) | (6) | — | (6) |
| (1) Refer to Alternative Income and Prepayments Above (Below) Long-Term Expectations on page 37 for more details. | |||||||
| (2) 2021 includes fee income in Wealth Solutions related to the independent financial planning channel (FPC), which was sold on June 9, 2021. | |||||||
| (3) Prior periods have been revised to reflect updated claim information on the cause of death. There was no change to the total Group Life claims that were reported in prior periods. | |||||||
| (4) Includes changes to certain legal and other reserves not expected to recur at the same level. | |||||||
| (5) Includes expenses in Wealth Solutions related to FPC sale. | |||||||
| (6) Includes changes to certain legal reserves not expected to recur at the same level. | |||||||
| (7) Includes variable compensation related to investment capital results and performance fees above (below) long-term expectations. | |||||||
| (8) Includes incentive compensation above (below) target performance. |

| Voya Financial | Page 48 of 49 |
|---|
Wealth Solutions Sources of Adjusted Operating Earnings Reconciliation
| Page | Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Net investment income and net gains (losses) | page 9 | 485 | 508 | 571 | 525 | 509 | 485 | 509 |
| Reclass adjustments: | ||||||||
| Credited Interest | page 15 | (215) | (222) | (222) | (218) | (216) | (215) | (216) |
| Other(1) | (1) | (1) | (2) | (6) | (7) | (1) | (7) | |
| Investment spread and other investment income | page 15 | 269 | 285 | 347 | 301 | 286 | 269 | 286 |
| Fee income | page 9 | 255 | 270 | 272 | 262 | 252 | 255 | 252 |
| Other revenue | page 9 | 14 | 12 | 14 | 20 | 21 | 14 | 21 |
| Reclass adjustments: | ||||||||
| Other(1) | (1) | 1 | — | 5 | 8 | (1) | 8 | |
| Total fee based margin | page 15 | 268 | 283 | 286 | 287 | 281 | 268 | 281 |
| Premiums | page 9 | — | — | — | — | — | — | — |
| Interest credited and other benefits to contract owners/policyholders | page 9 | (218) | (223) | (227) | (223) | (216) | (218) | (216) |
| Reclass adjustments: | ||||||||
| Credited Interest | page 15 | 215 | 222 | 222 | 218 | 216 | 215 | 216 |
| Loss Recognition | page 15 | — | — | 2 | — | — | — | — |
| Other(1) | 4 | 1 | 3 | — | (4) | 4 | (4) | |
| Net underwriting gain (loss) and other revenue | page 15 | 1 | — | — | (5) | (4) | 1 | (4) |
| Operating expenses | page 9 | (286) | (298) | (288) | (277) | (283) | (286) | (283) |
| Administration expenses and Net commissions | page 15 | (286) | (298) | (288) | (275) | (280) | (286) | (280) |
| Net amortization of DAC/VOBA | page 9 | (44) | (28) | (23) | (12) | (29) | (44) | (29) |
| Reclass adjustments: | ||||||||
| DAC/VOBA and other intangibles unlocking | page 15 | 16 | (1) | (7) | (18) | (2) | 16 | (2) |
| Loss Recognition | page 15 | — | — | (2) | — | — | — | — |
| DAC/VOBA and other intangibles amortization, excluding unlocking | page 15 | (31) | (30) | (33) | (31) | (30) | (31) | (30) |
| (1) Includes presentational reclasses primarily related to reinsurance and policy loans. |

| Voya Financial | Page 49 of 49 |
|---|
Investment Management and Health Solutions Sources of Adjusted Operating Earnings Reconciliation
| Page | Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2022 | 12/31/2021 | 9/30/2021 | 6/30/2021 | 3/31/2021 | 3/31/2022 | 3/31/2021 |
| Investment Management | ||||||||
| Net investment income and net gains (losses) | page 9 | 11 | 20 | 28 | 27 | 28 | 11 | 28 |
| Investment spread and other investment income | page 22 | 11 | 20 | 29 | 27 | 28 | 11 | 28 |
| Fee income | page 9 | 165 | 178 | 167 | 163 | 158 | 165 | 158 |
| Other revenue | page 9 | 2 | 3 | 5 | 3 | 3 | 2 | 3 |
| Total fee based margin | page 22 | 167 | 181 | 172 | 165 | 162 | 167 | 162 |
| Operating expenses | page 9 | (139) | (142) | (138) | (127) | (137) | (139) | (137) |
| Administration expenses | page 22 | (139) | (142) | (138) | (127) | (137) | (139) | (137) |
| Health Solutions | ||||||||
| Net investment income and net gains (losses) | page 9 | 39 | 42 | 46 | 42 | 36 | 39 | 36 |
| Reclass adjustments: | ||||||||
| Credited Interest | page 19 | (13) | (13) | (14) | (14) | (14) | (13) | (14) |
| Investment spread and other investment income | page 19 | 25 | 28 | 32 | 27 | 22 | 25 | 22 |
| Fee income | page 9 | 19 | 19 | 19 | 15 | 15 | 19 | 15 |
| Other revenue | page 9 | (2) | (2) | (2) | (2) | (2) | (2) | (2) |
| Premiums | page 9 | 591 | 540 | 543 | 535 | 550 | 591 | 550 |
| Interest credited and other benefits to contract owners/policyholders | page 9 | (476) | (427) | (406) | (403) | (437) | (476) | (437) |
| Reclass adjustments: | ||||||||
| Credited Interest | page 19 | 13 | 13 | 14 | 14 | 14 | 13 | 14 |
| Net underwriting gain (loss) and other revenue | page 19 | 146 | 144 | 168 | 162 | 137 | 146 | 137 |
| Operating expenses | page 9 | (142) | (133) | (122) | (117) | (119) | (142) | (119) |
| Administration expenses, Premium Taxes, Fees and Assessments, and Net commissions | page 19 | (142) | (133) | (123) | (120) | (116) | (142) | (116) |
| Net amortization of DAC/VOBA | page 9 | (8) | (6) | (7) | (6) | (6) | (8) | (6) |
| DAC/VOBA and other intangibles amortization, excluding unlocking | page 19 | (8) | (6) | (7) | (6) | (6) | (8) | (6) |
