8-K
Voya Financial, Inc. (VOYA)
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported):
April 30, 2024
VOYA FINANCIAL, INC.
(Exact name of registrant as specified in its charter)
| Delaware | 001-35897 | No. | 52-1222820 | |
|---|---|---|---|---|
| (State or other jurisdiction of incorporation) | (Commission File Number) | (IRS Employer Identification Number) | ||
| 230 Park Avenue | ||||
| New York | New York | 10169 | ||
| (Address of principal executive offices) | (Zip Code) |
Registrant’s telephone number, including area code: (212) 309-8200
N/A
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Name of each exchange on which registered |
|---|---|
| Common Stock, .01 Par Value | New York Stock Exchange |
| Depositary Shares, each representing a 1/40th | New York Stock Exchange |
| interest in a share of 5.35% Fixed-Rate Non-Cumulative Preferred Stock, Series B, 0.01 par value |
All values are in US Dollars.
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
| Item 2.02 | Results of Operations and Financial Condition |
|---|
On April 30, 2024, Voya Financial, Inc. (“Voya Financial”) reported its financial results for the three months ended March 31, 2024. A copy of the press release containing this information is furnished as Exhibit 99.1 hereto and is incorporated by reference in this Item 2.02.
As previously announced, Voya Financial will host a conference call on Wednesday, May 1, 2024 at 10:00 am ET to discuss its first-quarter 2024 results. The call can be accessed via Voya Financial’s investor relations website at http://investors.voya.com. In addition, more detailed financial information can be found in Voya Financial’s Quarterly Investor Supplement for the quarter ended March 31, 2024, available on Voya Financial’s investor relations website at http://investors.voya.com. The Quarterly Investor Supplement for the quarter ended March 31, 2024 is furnished herewith as Exhibit 99.2 and is incorporated by reference in this Item 2.02.
As provided in General Instruction B.2 of Form 8-K, the information and exhibits provided pursuant to this Item 2.02 shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.
| Item 7.01 | Regulation FD Disclosure |
|---|
On April 30, 2024, Voya Financial made available a slide presentation that will accompany the conference call described above in Item 2.02. These slides are available on Voya Financial’s investor relations website at http://investors.voya.com.
As provided in General Instruction B.2 of Form 8-K, the information provided pursuant to this Item 7.01 shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall it be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.
| Item 9.01 | Financial Statements and Exhibits |
|---|
(d) Exhibits
99.1 Press release of Voya Financial, Inc., dated April 30, 2024 (furnished and not filed)
99.2 Quarterly Investor Supplement for the quarter ended March 31, 2024 (furnished and not filed)
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Voya Financial, Inc.
(Registrant)
By: /s/ My Chi To
Name: My Chi To
Title: Executive Vice President, Chief Legal Officer and Corporate Secretary
Dated: April 30, 2024
Document
Exhibit 99.1

Voya Financial announces first-quarter 2024 results
NEW YORK, April 30, 2024 — Voya Financial, Inc. (NYSE: VOYA), announced today its first-quarter 2024 financial results:
•First-quarter 2024 net income available to common shareholders of $234 million, or $2.24 per diluted share, and after-tax adjusted operating earnings1 of $185 million, or $1.77 per diluted share.
•Results reflect strong fee-based revenue growth across all businesses and continued expense management.
•Continued strength in excess capital generation and focus on returning capital to shareholders:
–Generated and returned approximately $0.2 billion of capital in first-quarter 2024, including $172 million in share repurchases and $41 million in common stock dividends.
–Board of directors authorizes repurchase of an additional $500 million of common stock.
“In the first quarter of 2024, adjusted operating EPS grew 23% compared with the prior-year period, reflecting the strength of our diversified revenues and expense discipline,” said Heather Lavallee, chief executive officer, Voya Financial. “We executed on our strategic priorities, delivered record sales in Health Solutions, drove sequential improvement in Wealth Solutions full-service net flows and returned Investment Management to positive flows. Diligent expense management reduced our administrative expenses compared with the prior-year period, while we continued to invest in the future growth of our businesses. Our high free-cash flow businesses generated approximately $200 million of excess capital in the quarter, and we returned more than that amount to our shareholders in the form of dividends and share repurchases.
“Voya's purpose and vision continue to define the principles by which Voya's more than 9,000 employees carry out our business every day. With a relentless focus on our customers, we continue to build on our leading market positions in retirement, group benefits and investment management; the scale and breadth of our distribution across markets, channels and geographies; and our culture of service to clients and communities,” added Lavallee.
1 This press release includes certain non-GAAP financial measures, including adjusted operating earnings. More information on notable items in the company’s financial results, non-GAAP measures, and reconciliations to the most comparable U.S. GAAP measures can be found in the "Use of Non-GAAP Financial Measures" and reconciliation tables at the end of this press release, and in the “Non-GAAP Financial Measures” section of the company’s Quarterly Investor Supplement, which is available at investors.voya.com.
First-Quarter 2024 Consolidated Results
First-quarter 2024 net income available to common shareholders was $234 million, or $2.24 per diluted share, compared with $69 million, or $0.63 per diluted share, in first-quarter 2023. The increase was primarily due to investment gains, lower acquisition and integration costs, a tax benefit associated with an exited business, and higher after-tax adjusted operating earnings.
First-quarter 2024 after-tax adjusted operating earnings were $185 million, or $1.77 per diluted share, compared with $158 million, or $1.44 per diluted share, in first-quarter 2023. The increase was largely due to higher fee-based revenues and expense management.
Business Segment Results
Wealth Solutions
Wealth Solutions first-quarter 2024 pre-tax adjusted operating earnings were $186 million, up from $132 million in the prior-year period. The increase was primarily due to favorable equity market impacts to fee-based revenues, higher alternative investment income and lower administrative expenses, partially offset by lower spread-based revenues.
Total client assets as of March 31, 2024, were $574 billion, up 15% compared with March 31, 2023, due to higher equity market levels and growth in the business year over year.
Net revenues for the trailing twelve months (TTM) ended March 31, 2024, grew 5.8% compared with the prior-year period due to an increase in fee-based revenues and higher alternative investment income, partially offset by lower spread-based revenues. Adjusted operating margin for the TTM ended March 31, 2024, was 35.7% compared with 33.1% in the prior-year period. The improvement reflects net revenue growth and expense management, partially offset by reinvestments into the business. Excluding alternative investment income and prepayment fees below our long-term expectations, net revenue growth for the TTM was 1.8% and Adjusted operating margin for the TTM was 38.6%.
Health Solutions
Health Solutions first-quarter 2024 pre-tax adjusted operating earnings were $59 million, down from $94 million in the prior-year period. The decline was largely attributable to Stop Loss net underwriting gains normalizing after favorable results in the prior-year period.
Health Solutions first-quarter 2024 annualized in-force premiums and fees grew 17% to $3.9 billion compared with the prior-year period. The increase reflects growth across all product lines due to strong sales and favorable retention.
Net revenues for the TTM ended March 31, 2024, grew 12.8% compared with the prior-year period due to the positive impact of diversifying into fee-based revenue through acquired benefits administration capabilities and in-force premium growth, partially offset by favorable loss ratios in the prior-year period, including a favorable reserve adjustment related to our annual assumption update. Adjusted operating margin for the TTM ended March 31, 2024, was 23.9% compared with 36.2% in the prior-year period. The decline reflects the integration of Benefitfocus, which has a lower margin profile consistent with benefits administration peers, the favorable reserve adjustment in the prior-year period, and higher loss ratios primarily in Stop Loss. Excluding the favorable reserve adjustment in the prior-year period, alternative investment income and prepayment fees
below our long-term expectations, and other notable items, net revenue growth for the TTM was 20.0% and Adjusted operating margin for the TTM was 25.4%.
Investment Management
Investment Management first-quarter 2024 pre-tax adjusted operating earnings, excluding Allianz's noncontrolling interest, were $42 million, up from $33 million in the prior-year period. The increase was due to higher net revenue reflecting the benefit of positive capital markets, strong sales in Retail and insurance as well as lower administrative expenses.
Investment Management had net inflows of $0.6 billion (excluding divested businesses) during the three months ended March 31, 2024, driven by Retail flows and the insurance channel within Institutional.
Net revenues for the TTM ended March 31, 2024, grew 14.1% compared with the prior-year period due to an increase in fee-based revenues and higher investment capital returns. Adjusted operating margin for the TTM ended March 31, 2024, was 25.7% compared with 23.4% in the prior-year period. The improvement reflects the impact of positive capital markets and expense management, partially offset by reinvestments into the business. Excluding the investment capital returns below our long-term expectations net of variable compensation, net revenue growth for the TTM was 10.9% and Adjusted operating margin for the TTM was 26.1%.
Corporate
Corporate first-quarter 2024 pre-tax adjusted operating losses, excluding Allianz's noncontrolling interest, were $63 million, improved from $68 million of losses in the prior-year period. The improvement was largely due to lower interest expense due to debt extinguishment.
Capital
For the first-quarter 2024, the company generated approximately $0.2 billion of excess capital reflecting capital generation of over 90% of after-tax adjusted operating earnings. The company also deployed approximately $0.2 billion of excess capital in the first quarter, including $172 million in share repurchases and $41 million in common stock dividends. As of March 31, 2024, Voya had approximately $0.4 billion of excess capital.
The company announced today that its board of directors has increased the company's authorization to repurchase common stock under the company's share repurchase program by $500 million, which is in addition to the remaining repurchase capacity of approximately $225 million available as of March 31, 2024, pursuant to the board's prior authorization.
Additional Financial Information and Earnings Call
More detailed financial information can be found in the company’s quarterly investor supplement, which is available on Voya’s investor relations website, investors.voya.com. In addition, Voya will host a conference call on Wednesday, May 1, 2024, at 10 a.m. ET, to discuss the company’s first-quarter 2024 results. The call and slide presentation can be accessed via the company’s investor relations website at investors.voya.com. A replay of the call will be available on the company’s investor relations website, investors.voya.com, starting at 1 p.m. ET on May 1, 2024.
Media Contact: Investor Contact:
Donna Sullivan Michael Katz
860-580-2980 212-309-8999
Donna.Sullivan@voya.com IR@voya.com
About Voya Financial
Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company with approximately 9,000 employees who are focused on achieving Voya’s aspirational vision: Clearing your path to financial confidence and a more fulfilling life. Through products, solutions and technologies, Voya helps its 15.2 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya’s workplace benefits and savings offerings by engaging directly with over 12 million employees in the U.S. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by Ethisphere; a member of the Bloomberg Gender-Equality Index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com. Follow Voya Financial on Facebook, LinkedIn and Instagram.
Use of Non-GAAP Financial Measures
We believe that Adjusted operating earnings before income taxes is a meaningful measure used by management to evaluate our business and segment performance. We use the same accounting policies and procedures to measure segment Adjusted operating earnings before income taxes as we do for the directly comparable U.S. GAAP measure Income (loss) before income taxes. Adjusted operating earnings before income taxes does not replace Income (loss) before income taxes as a measure of our consolidated results of operations. Therefore, we believe that it is useful to evaluate both measures when reviewing our financial and operating performance. Each segment’s Adjusted operating earnings before income taxes is calculated by adjusting Income (loss) before income taxes for the following items:
•Net investment gains (losses), which are significantly influenced by economic and market conditions, including interest rates and credit spreads, and are not indicative of normal operations;
•Income (loss) related to businesses exited or to be exited through reinsurance or divestment;
•Income (loss) attributable to noncontrolling interests to which we are not economically entitled;
•Dividend payments made to preferred shareholders are included as reductions to reflect the Adjusted operating earnings before income taxes that are available to common shareholders;
•Other adjustments include items which are not indicative of normal operations, performance of our segments, current Operating expense fundamentals, or do not reflect cash-settled expenses. These items vary widely in timing, scope and frequency between periods as well as among companies to which we are compared. Accordingly, we adjust for these items as we believe that these items distort the ability to make a meaningful evaluation of the current and future performance of our segments. These may include:
◦Income (loss) related to early extinguishment of debt;
◦Impairment of goodwill and intangible assets;
◦Amortization of acquisition-related intangible assets as well as contingent consideration fair value adjustments;
◦Expected return on plan assets net of interest costs associated with our qualified defined benefit pension plan and immediate recognition of net actuarial gains (losses) related to all of our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments; and
◦Other items such as capital or organizational restructurings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses attributable to vacant real estate.
Sources of Earnings
We analyze our segment performance based on the sources of earnings. We believe that this supplemental information is useful because we use it to analyze our business and it can help investors understand the main drivers of Adjusted operating earnings before income taxes. The sources of earnings are defined as such:
•Investment spread and other investment income.
•Fee-based margin.
•Net underwriting gain (loss).
•Administrative expenses.
•Net commissions.
•DAC/VOBA and other intangibles amortization.
Net Revenue and Adjusted Operating Margin
•Adjusted operating margin is defined as Adjusted operating earnings before income taxes divided by net revenue.
•Net revenue is the sum of investment spread and other investment income, fee-based margin, and net underwriting gain (loss).
•We also report net revenue and adjusted operating margin excluding notable items, such as alternative investment income above or below our long-term expectations.
•We report net revenue and adjusted operating margin excluding notable items since they provide the main drivers for Adjusted operating earnings before income taxes excluding the effects of items that are not expected to recur at the same level.
Forward-Looking and Other Cautionary Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The company does not assume any obligation to revise or update these statements to reflect new information, subsequent events or changes in strategy. Forward-looking statements include statements relating to future developments in our business or expectations for our future financial performance and any statement not involving a historical fact. Forward-looking statements use words such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan,” and other words and terms of similar meaning in connection with a discussion of future operating or financial performance. Actual results, performance or events may differ materially from those projected in any forward-looking statement due to, among other things, (i) global market risks, including general economic conditions, our ability to manage such risks, and interest rates; (ii) liquidity and credit risks, including financial strength or credit ratings downgrades, requirements to post collateral, and availability of funds through dividends from our subsidiaries or lending programs; (iii) strategic and business risks, including our ability to maintain market share, achieve desired results from our acquisitions and dispositions, or otherwise manage our third-party relationships; (iv) investment risks, including the ability to achieve desired returns or liquidate certain assets; (v) operational risks, including cybersecurity and privacy failures and our dependence on third parties; and (vi) tax, regulatory and legal risks, including limits on our ability to use deferred tax assets, changes in law, regulation or accounting standards, and our ability to comply with regulations. Factors that may cause actual results to differ from those in any forward-looking statement also include those described under “Risk Factors” and “Management’s Discussion and Analysis of Results of Operations and Financial Condition (“MD&A”) – Trends and Uncertainties” in our Annual Report on Form 10-K for the year ended December 31, 2023, as filed with the SEC on February 23, 2024, and in our Quarterly Report on Form 10-Q for the three months ended March 31, 2024, to be filed with the SEC on or before May 10, 2024.
VOYA-IR VOYA-CF
| Consolidated Statement of Operations | ||||||||
|---|---|---|---|---|---|---|---|---|
| Three Months Ended | ||||||||
| (in millions USD, except per share) | 3/31/2024 | 3/31/2023 | ||||||
| Revenues | ||||||||
| Net investment income | $ | 529 | $ | 545 | ||||
| Fee income | 513 | 464 | ||||||
| Premiums | 800 | 685 | ||||||
| Net gains (losses) | 43 | (16) | ||||||
| Other revenues | 88 | 78 | ||||||
| Income (loss) related to consolidated investment entities | 78 | 79 | ||||||
| Total revenues | 2,051 | 1,835 | ||||||
| Benefits and expenses | ||||||||
| Interest credited and other benefits to contract owners/policyholders | (851) | (751) | ||||||
| Operating expenses | (799) | (836) | ||||||
| Net amortization of DAC/VOBA | (56) | (59) | ||||||
| Interest expense | (30) | (32) | ||||||
| Operating expenses related to consolidated investment entities | (28) | (16) | ||||||
| Total benefits and expenses | (1,764) | (1,694) | ||||||
| Income (loss) before income taxes | 287 | 141 | ||||||
| Income tax expense (benefit) | (1) | 12 | ||||||
| Net income (loss) | 288 | 129 | ||||||
| Less: Net income (loss) attributable to noncontrolling interest and redeemable noncontrolling interest | 37 | 46 | ||||||
| Net income (loss) available to Voya Financial, Inc. | 251 | 83 | ||||||
| Less: Preferred stock dividends | 17 | 14 | ||||||
| Net income (loss) available to Voya Financial, Inc.'s common shareholders | $ | 234 | $ | 69 | ||||
| Net income (loss) available to Voya Financial, Inc.'s common shareholders per common share: | ||||||||
| Basic | $ | 2.29 | $ | 0.70 | ||||
| Diluted | $ | 2.24 | $ | 0.63 | ||||
| Reconciliation of Net Income (Loss) to Adjusted Operating Earnings and Earnings Per Share (Diluted) | ||||||||
| --- | --- | --- | --- | --- | ||||
| Three Months Ended | ||||||||
| (in millions USD, except per share) | 3/31/2024 | 3/31/2023 | ||||||
| After-tax (1) | Per share | After-tax (1) | Per share | |||||
| Net Income (loss) available to Voya Financial, Inc.'s common shareholders | $ | 234 | $ | 2.24 | $ | 69 | $ | 0.63 |
| Less: | ||||||||
| Net investment gains (losses) | 50 | 0.48 | (7) | (0.06) | ||||
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment (2) | 13 | 0.12 | (26) | (0.23) | ||||
| Other adjustments (3) | (14) | (0.13) | (56) | (0.51) | ||||
| Adjusted operating earnings | $ | 185 | $ | 1.77 | $ | 158 | $ | 1.44 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation | (12) | (0.11) | (27) | (0.25) | ||||
| Adjusted operating earnings excluding notable items | $ | 197 | $ | 1.88 | $ | 185 | $ | 1.69 |
Note: Totals may not sum due to rounding.
(1) For adjusted operating earnings, we apply a 21% tax rate and adjust for the dividends received deduction, tax credits, non-deductible compensation, and other tax benefits and expenses that relate to adjusted operating earnings. For net investment gains (losses), income (loss) related to businesses exited, and other non-operating items, we apply a 21% tax rate and adjust for related tax benefits and expenses, including changes to tax valuation allowances and impacts related to changes in tax law.
(2) Includes a tax benefit of $38 million related to a divested business for the three months ended March 31, 2024.
(3) Primarily consists of acquisition and integration costs associated with the Allianz Global Investors and Benefitfocus transactions and amortization of acquisition-related intangible assets.
| Adjusted Operating Earnings and Notable Items | ||||||
|---|---|---|---|---|---|---|
| Three Months Ended March 31, 2024 | ||||||
| (in millions USD, except per share) | Amounts Including <br>Notable Items | Alternative investment income and prepayment fees above (below) long-term expectations (1) | Amounts Excluding <br>Notable Items | |||
| a | b | c = a - b | ||||
| Adjusted operating earnings | ||||||
| Wealth Solutions | $ | 186 | $ | (14) | $ | 200 |
| Health Solutions | 59 | — | 60 | |||
| Investment Management | 42 | (1) | 42 | |||
| Corporate | (63) | — | (63) | |||
| Adjusted operating earnings before income taxes | 224 | (15) | 238 | |||
| Income taxes (2) | 38 | (3) | 42 | |||
| Adjusted operating earnings after income taxes | $ | 185 | $ | (12) | $ | 197 |
| Adjusted operating earnings per share | 1.77 | (0.11) | 1.88 |
Note: Totals may not sum due to rounding.
(1) Amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable compensation. Long-term expectation for alternative investments is a 9% annual return, which for 2024 was approximately $45 million to $47 million per quarter, pre-tax and before variable compensation. Long-term expectation for prepayment fees is a 10 basis point annual contribution to yield, which for 2024 was approximately $8 million to $9 million per quarter, pre-tax and before variable compensation.
(2) For adjusted operating earnings, we apply a 21% tax rate and adjust for the dividends received deduction, tax credits, non-deductible compensation, and other tax benefits and expenses that relate to adjusted operating earnings.
| Adjusted Operating Earnings and Notable Items | ||||||
|---|---|---|---|---|---|---|
| Three Months Ended March 31, 2023 | ||||||
| (in millions USD, except per share) | Amounts Including <br>Notable Items | Alternative investment income and prepayment fees above (below) long-term expectations (1) | Amounts Excluding <br>Notable Items | |||
| a | b | c = a - b | ||||
| Adjusted operating earnings | ||||||
| Wealth Solutions | $ | 132 | $ | (33) | $ | 166 |
| Health Solutions | 94 | (2) | 97 | |||
| Investment Management | 33 | 2 | 31 | |||
| Corporate | (68) | — | (68) | |||
| Adjusted operating earnings before income taxes | 192 | (34) | 226 | |||
| Income taxes (2) | 34 | (7) | 42 | |||
| Adjusted operating earnings after income taxes | $ | 158 | $ | (27) | $ | 185 |
| Adjusted operating earnings per share | 1.44 | (0.25) | 1.69 |
Note: Totals may not sum due to rounding.
(1) Amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable compensation. Long-term expectation for alternative investments is a 9% annual return, which for 2023 was approximately $47 million to $48 million per quarter, pre-tax and before variable compensation. Long-term expectation for prepayment fees is a 10 basis point annual contribution to yield, which for 2023 was approximately $9 million to $10 million per quarter, pre-tax and before variable compensation.
(2) For adjusted operating earnings, we apply a 21% tax rate and adjust for the dividends received deduction, tax credits, non-deductible compensation, and other tax benefits and expenses that relate to adjusted operating earnings.
| Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Twelve Months Ended March 31, 2024 | ||||||||||||
| (in millions USD) | Amounts Including Notable Items | Alternative investment income and prepayment fees above (below) long-term expectations (1) | Other (2) | Amounts Excluding Notable Items | ||||||||
| a | b | c | d = a - b - c | |||||||||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 1,922 | $ | (91) | $ | — | $ | 2,013 | ||||
| Health Solutions | 1,172 | (8) | (16) | 1,196 | ||||||||
| Investment Management | 921 | (5) | — | 927 | ||||||||
| Total net revenue | $ | 4,015 | $ | (104) | $ | (16) | $ | 4,136 | ||||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 35.7 | % | (2.9) | % | — | 38.6 | % | |||||
| Health Solutions | 23.9 | % | (0.5) | % | (1.0) | % | 25.4 | % | ||||
| Investment Management | 25.7 | % | (0.4) | % | — | 26.1 | % | |||||
| Adjusted operating margin, excluding Corporate | 29.9 | % | (1.8) | % | (0.3) | % | 32.0 | % |
Note: Totals may not sum due to rounding.
(1) Amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable compensation. Long-term expectation for alternative investments is a 9% annual return, which for 2024 and 2023 was approximately $45 million to $48 million per quarter, pre-tax and before variable compensation. Long-term expectation for prepayment fees is a 10 basis point annual contribution to yield, which for 2024 and 2023 was approximately $8 million to $10 million per quarter, pre-tax and before variable compensation.
(2) Includes changes in certain legal and other reserves not expected to recur at the same level.
| Net Revenue, Adjusted Operating Margin, and Notable Items | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Twelve Months Ended March 31, 2023 | ||||||||||||
| (in millions USD) | Amounts Including Notable Items | Alternative investment income and prepayment fees above (below) long-term expectations (1) | Other (2) | Amounts Excluding Notable Items | ||||||||
| a | b | c | d = a - b - c | |||||||||
| Net revenue | ||||||||||||
| Wealth Solutions | $ | 1,817 | $ | (161) | $ | — | $ | 1,978 | ||||
| Health Solutions | 1,039 | (15) | 57 | 997 | ||||||||
| Investment Management | 807 | (30) | — | 836 | ||||||||
| Total net revenue | $ | 3,663 | $ | (206) | $ | 57 | $ | 3,811 | ||||
| Adjusted operating margin | ||||||||||||
| Wealth Solutions | 33.1 | % | (5.4) | % | — | % | 38.6 | % | ||||
| Health Solutions | 36.2 | % | (0.9) | % | 3.6 | % | 33.5 | % | ||||
| Investment Management | 23.4 | % | (2.0) | % | — | 25.4 | % | |||||
| Adjusted operating margin, excluding Corporate | 31.9 | % | (3.5) | % | 1.0 | % | 34.4 | % |
Note: Totals may not sum due to rounding.
(1) Amount by which Investment income from alternative investments and prepayments exceeds or is less than our long-term expectations, net of variable compensation. Long-term expectation for alternative investments is a 9% annual return, which for 2023 and 2022 was approximately $47 million to $48 million per quarter, pre-tax and before variable compensation. Long-term expectation for prepayment fees is a 10 basis point annual contribution to yield, which for 2023 and 2022 was approximately $9 million to $10 million per quarter, pre-tax and before variable compensation.
(2) Includes changes in certain other reserves not expected to recur at the same level.
9
Document
| Exhibit 99.2 |
|---|

Quarterly Investor Supplement
March 31, 2024
This report should be read in conjunction with Voya Financial, Inc.'s Quarterly Report on Form 10-Q for the Three Months Ended March 31, 2024. Voya Financial's Annual Reports on Form 10-K, and Quarterly Reports on Form 10-Q, can be accessed upon filing at the Securities and Exchange Commission’s website at www.sec.gov, and at our website at investors.voya.com. All information is unaudited.
| Corporate Offices: | Investor Contact: |
|---|---|
| Voya Financial | Michael Katz |
| 230 Park Avenue | 212-309-8999 |
| New York, New York 10169 | IR@voya.com |
| NYSE Ticker: | Web Site: |
| VOYA | investors.voya.com |

Table of Contents
| Page | Page | ||
|---|---|---|---|
| Consolidated | Net Revenue, Adjusted Operating Margin, Administrative | ||
| Explanatory Note on Non-GAAP Financial Information | 3 - 4 | Expenses, and Adjusted Operating Return on Capital | |
| Key Metrics | 5 | Net Revenue and Adjusted Operating Margin | 28 |
| Consolidated Statements of Operations | 6 | Administrative Expenses | 29 |
| Consolidated Adjusted Operating Earnings Before Income Taxes | 7 | Adjusted Operating Return on Allocated Capital | 30 |
| Adjusted Operating Earnings Before Income Taxes by Segment (QTD) | 8 | Investment Information | |
| Consolidated Balance Sheets | 9 | Portfolio Results GAAP Book Value, Gross Investment Income, and | |
| DAC/VOBA Segment Trends | 10 | Earned Rate by Asset Class | 32 |
| Consolidated Capital Structure | 11 | Portfolio Results Statutory Carrying Values by Asset Class and NAIC | |
| Consolidated Assets Under Management, Assets Under Administration | Ratings | 33 | |
| and Advisement | 12 | Alternative Investment Income | 34 |
| Wealth Solutions | Alternative Income and Prepayments Above (Below) Long-Term | ||
| Sources of Adjusted Operating Earnings Before Income Taxes | Expectations | 35 | |
| and Key Metrics | 14 | Reconciliations | |
| Client Assets Rollforward by Product Group | 15 - 16 | Reconciliation of Adjusted Operating Earnings Before Income Taxes and | |
| Health Solutions | Earnings Per Common Share (Diluted) (QTD) | 37 | |
| Sources of Adjusted Operating Earnings Before Income Taxes | 18 | Reconciliation of Adjusted Operating Revenues | 38 |
| Key Metrics | 19 | Reconciliation of Net Revenues by Segment | 39 - 40 |
| Investment Management | Reconciliation of Adjusted Operating Earnings Before Income Taxes | ||
| Sources of Adjusted Operating Earnings Before Income Taxes | 21 | Excluding Notable Items by Segment | 41 - 42 |
| Analysis of AUM and AUA | 22 | Reconciliation of Book Value Per Common Share, Excluding AOCI, | |
| Account Value Rollforward by Source | 23 | Leverage Ratio, and Adjusted Diluted Shares | 43 |
| Account Value by Asset Type | 24 | ||
| Corporate | |||
| Adjusted Operating Earnings Before Income Taxes | 26 |

| Voya Financial | Page 3 of 43 |
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Explanatory Note on Non-GAAP Financial Information
Adjusted Operating Earnings Before Income Taxes
We believe that Adjusted operating earnings before income taxes is a meaningful measure used by management to evaluate our business and segment performance. This measure enhances the understanding of our financial results by focusing on the operating performance and trends of the underlying core business segments by excluding items that tend to be highly variable from period to period based on capital market conditions or other factors. We use the same accounting policies and procedures to measure segment Adjusted operating earnings before income taxes as we do for the directly comparable U.S. GAAP measure Income (loss) before income taxes.
Adjusted operating earnings before income taxes does not replace Income (loss) before income taxes as a measure of our consolidated results of operations. Therefore, we believe that it is useful to evaluate both measures when reviewing our financial and operating performance. Each segment’s Adjusted operating earnings before income taxes is calculated by adjusting Income (loss) before income taxes for the following items:
▪Net investment gains (losses), which are significantly influenced by economic and market conditions, including interest rates and credit spreads, and are not indicative of normal operations. Net investment gains (losses) include gains (losses) on the sale of securities, impairments, changes in the fair value of investments using the fair value option unrelated to the implied loan-backed security income recognition for certain mortgage-backed obligations, and changes in the fair value of derivative instruments, excluding gains (losses) associated with swap settlements and accrued interest. It also includes changes in the fair value of derivatives related to managed custody guarantees, net of related reserve increases (decreases), less the estimated cost of these benefits, changes in nonperformance spread, and changes in market risk benefits;
•Income (loss) related to businesses exited or to be exited through reinsurance or divestment, which includes gains and (losses) associated with transactions to exit blocks of business, amortization of intangible assets and residual run-off activity. Excluding this activity better reveals trends in our core business and more closely aligns Adjusted operating earnings before income taxes with how we manage our segments;
•Income (loss) attributable to noncontrolling interests to which we are not economically entitled, such as Allianz SE's ("Allianz") stake in the results of VIM Holdings LLC (referred to as redeemable noncontrolling interest and Allianz noncontrolling interest) or the attribution of results from consolidated VIEs or VOEs;
•Dividend payments made to preferred shareholders are included as reductions to reflect the Adjusted operating earnings before income taxes that are available to common shareholders;
•Other adjustments may include the following items:
•Income (loss) related to early extinguishment of debt since the outcome of decisions to restructure debt are not indicative of normal operations;
•Impairment of goodwill and intangible assets as these represent losses related to infrequent events and do not reflect normal, cash-settled expenses;
•Amortization of acquisition-related intangible assets as well as contingent consideration fair value adjustments incurred in connection with certain acquisitions which are not indicative of current Operating expense fundamentals;
•Expected return on plan assets net of interest costs associated with our qualified defined benefit pension plan and immediate recognition of net actuarial gains (losses) related to all of our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments. These amounts do not reflect cash-settled expenses, and are not indicative of current Operating expense fundamentals; and
•Other items not indicative of normal operations or performance of our segments or that may be related to events such as capital or organizational restructurings, including certain costs related to debt and equity offerings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses attributable to vacant real estate. These items vary widely in timing, scope and frequency between periods as well as among companies to which we are compared. Accordingly, we adjust for these items as we believe that these items distort the ability to make a meaningful evaluation of the current and future performance of our segments.
The most directly comparable U.S. GAAP measure to Adjusted operating earnings before income taxes is Income (loss) before income taxes. For a reconciliation of Adjusted operating earnings before income taxes to Income (loss) before income taxes, refer to the "Reconciliations" section in this document.
Adjusted Operating Revenues
Adjusted operating revenues is a measure of our segment revenues and a non-GAAP financial measure. Each segment's Adjusted operating revenues are calculated by adjusting Total revenues for the following items:
•Net investment gains (losses);
•Revenues related to businesses exited or to be exited through reinsurance or divestment;
•Revenues attributable to noncontrolling interests, which represent the attribution of results from consolidated VIEs or VOEs; and
•Other adjustments that primarily reflect fee income earned by our broker-dealers for sales of non-proprietary products, which are reflected net of commission expense in our segments’ operating revenues, other items where the income is passed on to third parties and the elimination of intercompany investment expenses included in Adjusted operating revenues.
The most directly comparable U.S. GAAP measure to Adjusted operating revenues is Total revenues. For a reconciliation of Adjusted operating revenues to Total revenues, refer to the "Reconciliations" section of this document.

| Voya Financial | Page 4 of 43 |
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Explanatory Note on Non-GAAP Financial Information
Sources of Earnings
We analyze our segment performance based on the sources of earnings. We believe that this supplemental information is useful because we use it to analyze our business and it can help investors to understand the main drivers of Adjusted operating earnings before income taxes. The sources of earnings are defined as such:
•Investment spread and other investment income consists of net investment income and net gains (losses) associated with swap settlements and accrued interest, less interest credited to policyholder reserves.
•Fee based margin consists primarily of fees earned on assets under management ("AUM"), assets under administration and advisement ("AUA"), transaction based recordkeeping fees, and fees for subscriptions and services associated with cloud-based benefits software.
•Net underwriting gain (loss) and other revenue contains the following: the difference between fees charged for insurance risks and incurred benefits, including mortality, morbidity, surrender results, and contractual charges.
•Administrative expenses are general expenses, net of amounts capitalized as acquisition expenses and exclude commission expenses.
•Net commissions are commissions paid that are not deferred and thus recorded directly to expense.
•DAC/VOBA and other intangibles amortization.
Net Revenue and Adjusted Operating Margin
• Adjusted operating margin is defined as adjusted operating earnings before income taxes divided by net revenue.
• Net revenue is the sum of investment spread and other investment income, fee based margin, and net underwriting gain (loss). Please see the “Reconciliations” section of this document for a
reconciliation of net revenue to adjusted operating revenue for each of our segments.
• We report net revenue and adjusted operating margin for each of our segments, since they provide a meaningful measure for the two primary drivers for adjusted operating earnings – revenue growth and margin expansion.
• We also report net revenue and adjusted operating margin excluding notable items, such as alternative investment income above or below our long-term expectations. Please see the “Reconciliations” section of this document for a reconciliation of net revenue to net revenues excluding notable items and of Adjusted operating earnings before income taxes to adjusted operating earnings excluding notable items.
• We report net revenue and adjusted operating margin excluding notable items since they provide the main drivers for Adjusted operating earnings before income taxes excluding the effects of items that are not expected to recur at the same level.
Other Information
Financial information, unless otherwise noted, is rounded to millions, therefore may not sum to its corresponding total.

| Voya Financial | Page 5 of 43 |
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Key Metrics
| Three Months Ended or As of | Year-to-Date or As of | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD, unless otherwise indicated) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |||||||
| Net income (loss) available to Voya Financial, Inc.'s common shareholders | 234 | 118 | 248 | 154 | 69 | 234 | 69 | |||||||
| Per common share (basic) | 2.29 | 1.13 | 2.35 | 1.50 | 0.70 | 2.29 | 0.70 | |||||||
| Per common share (diluted) | 2.24 | 1.10 | 2.29 | 1.41 | 0.63 | 2.24 | 0.63 | |||||||
| Adjusted operating earnings: (1) | ||||||||||||||
| Before income taxes | 224 | 202 | 229 | 294 | 192 | 224 | 192 | |||||||
| After income taxes | 185 | 174 | 189 | 243 | 158 | 185 | 158 | |||||||
| Effective tax rate | 17.2 | % | 13.8 | % | 17.2 | % | 17.5 | % | 17.9 | % | 17.2 | % | 17.9 | % |
| Per common share (Adjusted diluted) | 1.77 | 1.63 | 1.74 | 2.21 | 1.44 | 1.77 | 1.44 | |||||||
| Per common share excluding notable items | 1.88 | 1.97 | 2.07 | 2.31 | 1.69 | 1.88 | 1.69 | |||||||
| Shareholder's equity: | ||||||||||||||
| Total Voya Financial, Inc. Common Shareholders' Equity | 3,541 | 3,581 | 2,515 | 3,085 | 3,342 | 3,541 | 3,342 | |||||||
| Total Voya Financial, Inc. Common Shareholders' Equity - Excluding AOCI | 6,010 | 5,981 | 6,048 | 5,876 | 5,887 | 6,010 | 5,887 | |||||||
| Book value per common share (including AOCI) | 34.96 | 34.80 | 23.93 | 29.19 | 34.03 | 34.96 | 34.03 | |||||||
| Book value per common share (excluding AOCI) (2) | 59.33 | 58.12 | 57.55 | 55.59 | 59.95 | 59.33 | 59.95 | |||||||
| Leverage Ratios: | ||||||||||||||
| Debt-to-Capital | 33.6 | % | 33.3 | % | 40.1 | % | 37.7 | % | 36.1 | % | 33.6 | % | 36.1 | % |
| Financial Leverage - excluding AOCI (2) | 28.1 | % | 27.8 | % | 27.8 | % | 29.2 | % | 29.5 | % | 28.1 | % | 29.5 | % |
| Shares: | ||||||||||||||
| Weighted-average common shares outstanding | ||||||||||||||
| Basic (3) | 102 | 104 | 106 | 103 | 98 | 102 | 98 | |||||||
| Dilutive effect of warrants (3) | — | — | — | 4 | 9 | — | 9 | |||||||
| Other dilutive effects (4) | 2 | 3 | 3 | 3 | 3 | 2 | 3 | |||||||
| Diluted | 105 | 107 | 108 | 110 | 110 | 105 | 110 | |||||||
| Adjusted Diluted (2) | 105 | 107 | 108 | 110 | 110 | 105 | 110 | |||||||
| Ending shares outstanding | 101 | 103 | 105 | 106 | 98 | 101 | 98 | |||||||
| Returned to Common Shareholders: | ||||||||||||||
| Repurchase of common shares, excluding commissions | 172 | 158 | 54 | 162 | — | 172 | — | |||||||
| Dividends to common shareholders | 41 | 42 | 42 | 21 | 20 | 41 | 20 | |||||||
| Total cash returned to common shareholders | 213 | 200 | 96 | 183 | 20 | 213 | 20 | |||||||
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 36 of this document. | ||||||||||||||
| (2) This measure is a Non-GAAP financial measure. For a reconciliation of this item to the most directly comparable GAAP measure, refer to page 43 of this document. | ||||||||||||||
| (3) On May 10th, 2023, we issued 9.6 million shares to settle the outstanding warrants issued in connection with our IPO. For the second quarter of 2023, the impact of these issued shares on Diluted shares outstanding is split between Basic and Dilutive effect of warrants due to the mid-quarter issuance. Beginning in the third quarter of 2023, the shares are included in Basic shares outstanding. | ||||||||||||||
| (4) Includes stock-based compensation awards such as restricted stock units (RSU), performance stock units (PSU), or stock options. |

| Voya Financial | Page 6 of 43 |
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Consolidated Statements of Operations
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Revenues | |||||||
| Net investment income | 529 | 522 | 547 | 545 | 545 | 529 | 545 |
| Fee income | 513 | 489 | 489 | 474 | 464 | 513 | 464 |
| Premiums | 800 | 673 | 682 | 677 | 685 | 800 | 685 |
| Net gains (losses) | 43 | 7 | (7) | (56) | (16) | 43 | (16) |
| Other revenues | 88 | 82 | 81 | 86 | 78 | 88 | 78 |
| Income (loss) related to consolidated investment entities | 78 | 46 | 31 | 145 | 79 | 78 | 79 |
| Total revenues | 2,051 | 1,819 | 1,823 | 1,871 | 1,835 | 2,051 | 1,835 |
| Benefits and expenses | |||||||
| Interest credited and other benefits to contract owners/policyholders | (851) | (804) | (799) | (682) | (751) | (851) | (751) |
| Operating expenses | (799) | (773) | (717) | (770) | (836) | (799) | (836) |
| Net amortization of DAC/VOBA | (56) | (57) | (57) | (57) | (59) | (56) | (59) |
| Interest expense | (30) | (30) | (31) | (39) | (32) | (30) | (32) |
| Operating expenses related to consolidated investment entities | (28) | (53) | (47) | (60) | (16) | (28) | (16) |
| Total benefits and expenses | (1,764) | (1,717) | (1,651) | (1,608) | (1,694) | (1,764) | (1,694) |
| Income (loss) before income taxes | 287 | 102 | 172 | 263 | 141 | 287 | 141 |
| Income tax expense (benefit) | (1) | (17) | (74) | 28 | 12 | (1) | 12 |
| Net income (loss) | 288 | 119 | 246 | 235 | 129 | 288 | 129 |
| Less: Net income (loss) attributable to noncontrolling interest and redeemable noncontrolling interest | 37 | (3) | (16) | 77 | 46 | 37 | 46 |
| Net income (loss) available to Voya Financial, Inc. | 251 | 122 | 262 | 158 | 83 | 251 | 83 |
| Less: Preferred stock dividends | 17 | 4 | 14 | 4 | 14 | 17 | 14 |
| Net income (loss) available to Voya Financial, Inc.'s common shareholders | 234 | 118 | 248 | 154 | 69 | 234 | 69 |

| Voya Financial | Page 7 of 43 |
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Consolidated Adjusted Operating Earnings Before Income Taxes
| Three Months Ended | Year-to-Date | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |||||||||
| Consolidated Adjusted Operating Earnings Before Income Taxes | ||||||||||||||||
| Adjusted operating revenues | ||||||||||||||||
| Net investment income and net gains (losses) | 488 | 463 | 489 | 498 | 482 | 488 | 482 | |||||||||
| Fee income | 509 | 487 | 489 | 478 | 468 | 509 | 468 | |||||||||
| Premiums | 797 | 666 | 663 | 669 | 675 | 797 | 675 | |||||||||
| Other revenue | 69 | 70 | 76 | 76 | 73 | 69 | 73 | |||||||||
| Adjusted operating revenues (1) | 1,863 | 1,686 | 1,717 | 1,721 | 1,697 | 1,863 | 1,697 | |||||||||
| Adjusted operating benefits and expenses | ||||||||||||||||
| Interest credited and other benefits to contract owners/policyholders | (829) | (715) | (730) | (656) | (689) | (829) | (689) | |||||||||
| Operating expenses | (724) | (694) | (671) | (691) | (731) | (724) | (731) | |||||||||
| Net amortization of DAC/VOBA | (29) | (30) | (29) | (30) | (31) | (29) | (31) | |||||||||
| Interest expense (2) | (45) | (33) | (44) | (37) | (47) | (45) | (47) | |||||||||
| Adjusted operating benefits and expenses | (1,629) | (1,471) | (1,475) | (1,414) | (1,498) | (1,629) | (1,498) | |||||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest (1) | 235 | 215 | 242 | 307 | 200 | 235 | 200 | |||||||||
| Less: Earnings (loss) attributable to Allianz noncontrolling interest | 11 | 13 | 14 | 13 | 8 | 11 | 8 | |||||||||
| Adjusted operating earnings before income taxes (1) | 224 | 202 | 229 | 294 | 192 | 224 | 192 | Adjusted Operating Revenues and Adjusted Operating Earnings Before Income Taxes by Segment | ||||||||
| --- | --- | --- | --- | --- | --- | --- | --- | |||||||||
| Adjusted operating revenues | ||||||||||||||||
| Wealth Solutions | 719 | 686 | 702 | 705 | 684 | 719 | 684 | |||||||||
| Health Solutions | 905 | 764 | 768 | 775 | 774 | 905 | 774 | |||||||||
| Investment Management | 234 | 228 | 233 | 226 | 229 | 234 | 229 | |||||||||
| Corporate | 4 | 9 | 14 | 15 | 11 | 4 | 11 | |||||||||
| Adjusted operating revenues (1) | 1,863 | 1,686 | 1,717 | 1,721 | 1,697 | 1,863 | 1,697 | |||||||||
| Adjusted operating earnings before income taxes | ||||||||||||||||
| Wealth Solutions | 186 | 147 | 179 | 174 | 132 | 186 | 132 | |||||||||
| Health Solutions | 59 | 44 | 53 | 124 | 94 | 59 | 94 | |||||||||
| Investment Management | 42 | 45 | 49 | 50 | 33 | 42 | 33 | |||||||||
| Corporate | (63) | (34) | (52) | (53) | (68) | (63) | (68) | |||||||||
| Adjusted operating earnings before income taxes (1) | 224 | 202 | 229 | 294 | 192 | 224 | 192 | |||||||||
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 36 of this document. | ||||||||||||||||
| (2) Includes dividend payments made to preferred shareholders. |

| Voya Financial | Page 8 of 43 |
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Adjusted Operating Earnings Before Income Taxes by Segment
| Three Months Ended March 31, 2024 | |||||
|---|---|---|---|---|---|
| (in millions USD) | Wealth Solutions | Health Solutions | Investment Management | Corporate | Consolidated |
| Adjusted operating revenues | |||||
| Net investment income and net gains (losses) | 437 | 38 | 9 | 4 | 488 |
| Fee income | 263 | 18 | 227 | — | 509 |
| Premiums | — | 797 | — | — | 797 |
| Other revenue | 19 | 51 | (1) | — | 69 |
| Adjusted operating revenues (1) | 719 | 905 | 234 | 4 | 1,863 |
| Adjusted operating benefits and expenses | |||||
| Interest credited and other benefits to contract owners/policyholders | (216) | (613) | — | — | (829) |
| Operating expenses | (296) | (224) | (181) | (23) | (724) |
| Net amortization of DAC/VOBA | (21) | (8) | — | — | (29) |
| Interest expense (2) | — | — | — | (45) | (45) |
| Adjusted operating benefits and expenses | (534) | (846) | (181) | (68) | (1,629) |
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest (1) | 186 | 59 | 53 | (64) | 235 |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest | — | — | 12 | (1) | 11 |
| Adjusted operating earnings before income taxes (1) | 186 | 59 | 42 | (63) | 224 |
| Three Months Ended March 31, 2023 | |||||
| Wealth Solutions | Health Solutions | Investment Management | Corporate | Consolidated | |
| Adjusted operating revenues | |||||
| Net investment income and net gains (losses) | 434 | 33 | 10 | 4 | 482 |
| Fee income | 231 | 21 | 216 | — | 468 |
| Premiums | — | 675 | — | — | 675 |
| Other revenue | 20 | 45 | 2 | 6 | 73 |
| Adjusted operating revenues (1) | 684 | 774 | 229 | 11 | 1,697 |
| Adjusted operating benefits and expenses | |||||
| Interest credited and other benefits to contract owners/policyholders | (222) | (467) | — | — | (689) |
| Operating expenses | (308) | (204) | (186) | (33) | (731) |
| Net amortization of DAC/VOBA | (22) | (8) | — | — | (31) |
| Interest expense (2) | — | — | — | (47) | (47) |
| Adjusted operating benefits and expenses | (552) | (680) | (186) | (80) | (1,498) |
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest (1) | 132 | 94 | 42 | (69) | 200 |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest | — | — | 9 | (1) | 8 |
| Adjusted operating earnings before income taxes (1) | 132 | 94 | 33 | (68) | 192 |
| (1) This measure is a Non-GAAP financial measure. For an explanation of our use of Non-GAAP financial measures, refer to the “Explanatory Note on Non-GAAP Financial Information” beginning on page 3 of this document. For a reconciliation of this item to the most directly comparable GAAP measure, refer to the “Reconciliations” section beginning on page 36 of this document. | |||||
| (2) Includes dividend payments made to preferred shareholders. |

| Voya Financial | Page 9 of 43 |
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Consolidated Balance Sheets
| Balances as of | |||||
|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 |
| Assets | |||||
| Total investments | 35,687 | 36,600 | 36,257 | 37,561 | 38,703 |
| Cash and cash equivalents | 995 | 937 | 829 | 1,195 | 724 |
| Assets held in separate accounts | 98,636 | 93,133 | 85,491 | 88,851 | 84,569 |
| Premium receivable and reinsurance recoverable, net | 11,828 | 11,982 | 11,765 | 12,131 | 12,438 |
| Short term investments under securities loan agreement and accrued investment income | 1,435 | 1,426 | 1,349 | 1,506 | 1,691 |
| Deferred policy acquisition costs, Value of business acquired | 2,222 | 2,250 | 2,278 | 2,304 | 2,333 |
| Current and deferred income taxes | 2,193 | 2,170 | 2,448 | 2,171 | 2,126 |
| Other assets (1) | 4,012 | 3,967 | 4,217 | 4,170 | 4,191 |
| Assets related to consolidated investment entities | 4,623 | 4,620 | 4,631 | 4,727 | 4,433 |
| Total Assets | 161,631 | 157,085 | 149,265 | 154,616 | 151,208 |
| Liabilities | |||||
| Future policy benefits and contract owner account balances | 47,869 | 48,734 | 49,506 | 50,583 | 51,493 |
| Liabilities related to separate accounts | 98,636 | 93,133 | 85,491 | 88,851 | 84,569 |
| Payables under securities loan agreements, including collateral held | 1,220 | 1,121 | 1,190 | 1,301 | 1,328 |
| Short-term debt | 393 | 1 | 2 | 143 | 143 |
| Long-term debt | 1,707 | 2,097 | 2,095 | 2,095 | 2,094 |
| Other liabilities (2) | 3,198 | 3,327 | 3,397 | 3,394 | 3,350 |
| Liabilities related to consolidated investment entities | 2,737 | 2,619 | 2,625 | 2,721 | 2,544 |
| Total Liabilities | 155,760 | 151,032 | 144,306 | 149,088 | 145,521 |
| Mezzanine Equity | |||||
| Allianz noncontrolling interest | 174 | 175 | 173 | 171 | 166 |
| Shareholders' Equity | |||||
| Preferred stock | — | — | — | — | — |
| Common stock | 1 | 1 | 1 | 1 | 1 |
| Treasury stock | (263) | (56) | (307) | (248) | (77) |
| Additional paid-in capital | 6,187 | 6,143 | 6,664 | 6,695 | 6,693 |
| Retained earnings (deficit) | 697 | 505 | 302 | 40 | (118) |
| Total Voya Financial, Inc. Shareholders' Equity - Excluding AOCI | 6,622 | 6,593 | 6,660 | 6,488 | 6,499 |
| Accumulated other comprehensive income | (2,469) | (2,400) | (3,533) | (2,791) | (2,545) |
| Total Voya Financial, Inc. Shareholders' Equity | 4,153 | 4,193 | 3,127 | 3,697 | 3,954 |
| Noncontrolling interest | 1,544 | 1,685 | 1,659 | 1,660 | 1,567 |
| Total Shareholders' Equity | 5,697 | 5,878 | 4,786 | 5,357 | 5,521 |
| Total Liabilities, Mezzanine Equity and Shareholders' Equity | 161,631 | 157,085 | 149,265 | 154,616 | 151,208 |
| (1) Includes Other assets, Goodwill, and Other intangibles, net. | |||||
| (2) Includes Other liabilities and Derivatives. |

| Voya Financial | Page 10 of 43 |
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DAC/VOBA Segment Trends
| Three Months Ended or As of | Year-to-Date or As of | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Wealth Solutions | |||||||
| Balance as of Beginning-of-Period | 1,064 | 1,068 | 1,075 | 1,082 | 1,088 | 1,064 | 1,088 |
| Deferrals of commissions and expenses | 16 | 16 | 15 | 15 | 16 | 16 | 16 |
| Amortization | (21) | (21) | (22) | (22) | (22) | (21) | (22) |
| Balance as of End-of-Period | 1,059 | 1,064 | 1,068 | 1,075 | 1,082 | 1,059 | 1,082 |
| Deferred Sales Inducements as of End-of-Period | 22 | 22 | 22 | 22 | 22 | 22 | 22 |
| Health Solutions | |||||||
| Balance as of Beginning-of-Period | 211 | 208 | 201 | 194 | 190 | 211 | 190 |
| Deferrals of commissions and expenses | 12 | 12 | 15 | 14 | 13 | 12 | 13 |
| Amortization | (8) | (9) | (7) | (8) | (8) | (8) | (8) |
| Balance as of End-of-Period | 215 | 211 | 208 | 201 | 194 | 215 | 194 |
| Total | |||||||
| Balance as of Beginning-of-Period | 1,275 | 1,276 | 1,275 | 1,276 | 1,279 | 1,275 | 1,279 |
| Deferrals of commissions and expenses | 29 | 29 | 30 | 29 | 29 | 29 | 29 |
| Amortization | (29) | (30) | (29) | (30) | (31) | (29) | (31) |
| Balance as of End-of-Period, excluding businesses exited through reinsurance or divestment | 1,274 | 1,275 | 1,276 | 1,275 | 1,276 | 1,274 | 1,276 |
| Balance as of End-of-Period, businesses exited through reinsurance or divestment (1) | 948 | 975 | 1,002 | 1,029 | 1,057 | 948 | 1,057 |
| Balance as of End-of-Period, including businesses exited through reinsurance or divestment | 2,222 | 2,250 | 2,278 | 2,304 | 2,333 | 2,222 | 2,333 |
| (1) Includes DAC and VOBA related to businesses ceded through reinsurance, and an insignificant number of Individual Life and non-Wealth Solutions annuities policies that were not part of the divested businesses. |

| Voya Financial | Page 11 of 43 |
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Consolidated Capital Structure
| Balances as of | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | |||||
| Financial Debt | ||||||||||
| Senior bonds | 1,749 | 1,747 | 1,746 | 1,887 | 1,498 | |||||
| Subordinated bonds | 349 | 349 | 349 | 349 | 737 | |||||
| Other debt | 2 | 2 | 2 | 2 | 2 | |||||
| Total Financial Debt | 2,100 | 2,098 | 2,097 | 2,238 | 2,237 | |||||
| Other financial obligations (1) | 309 | 312 | 325 | 326 | 335 | |||||
| Total Financial Obligations | 2,409 | 2,410 | 2,422 | 2,564 | 2,572 | |||||
| Mezzanine Equity | ||||||||||
| Allianz noncontrolling interest | 174 | 175 | 173 | 171 | 166 | |||||
| Equity | ||||||||||
| Preferred equity (2) | 612 | 612 | 612 | 612 | 612 | |||||
| Common equity (Excluding AOCI) | 6,010 | 5,981 | 6,048 | 5,876 | 5,887 | |||||
| Total Equity (Excluding AOCI) | 6,622 | 6,593 | 6,660 | 6,488 | 6,499 | |||||
| Accumulated other comprehensive income (AOCI) | (2,469) | (2,400) | (3,533) | (2,791) | (2,545) | |||||
| Total Voya Financial, Inc. Shareholders' Equity | 4,153 | 4,193 | 3,127 | 3,697 | 3,954 | |||||
| Noncontrolling interest | 1,544 | 1,685 | 1,659 | 1,660 | 1,567 | |||||
| Total Shareholders' Equity | 5,697 | 5,878 | 4,786 | 5,357 | 5,521 | |||||
| Capital | ||||||||||
| Capitalization (3) | 6,253 | 6,291 | 5,224 | 5,935 | 6,191 | |||||
| Adjusted Capitalization excluding AOCI (4) | 10,749 | 10,863 | 10,914 | 10,883 | 10,804 | |||||
| Leverage Ratios | ||||||||||
| Debt-to-Capital (5) | 33.6 | % | 33.3 | % | 40.1 | % | 37.7 | % | 36.1 | % |
| Financial Leverage excluding AOCI (6) | 28.1 | % | 27.8 | % | 27.8 | % | 29.2 | % | 29.5 | % |
| (1) Includes operating leases, finance leases, and unfunded pension plan after-tax. | ||||||||||
| (2) Includes Preferred stock par value and additional paid-in-capital. | ||||||||||
| (3) Includes Total Financial Debt and Total Voya Financial Inc. Shareholders' Equity. | ||||||||||
| (4) Includes Total Financial Obligations, Mezzanine Equity, and Total Shareholders' Equity excluding AOCI. | ||||||||||
| (5) Total Financial Debt divided by Capitalization. | ||||||||||
| (6) Total Financial Obligations and Preferred equity divided by Adjusted Capitalization excluding AOCI. This measure is a Non-GAAP financial measure. For a reconciliation of this item to the most directly comparable GAAP measure, refer to page 43 of this document. |

| Voya Financial | Page 12 of 43 |
|---|
Consolidated Assets Under Management, Assets Under Administration and Advisement
| As of March 31, 2024 | |||||
|---|---|---|---|---|---|
| (in millions ) | Separate Account | Institutional/Mutual Funds (2) | Total AUM - Assets Under Management | AUA - Assets Under Administration & Advisement (2)(3) | Total AUM and AUA |
| Wealth Solutions (1) | 94,729 | 93,036 | 218,511 | 355,350 | 573,861 |
| Health Solutions | 17 | — | 1,860 | — | 1,860 |
| Investment Management | 28,482 | 268,717 | 331,337 | 52,942 | 384,278 |
| Eliminations/Other (4) | (24,592) | (11,419) | (68,600) | (42,770) | (111,370) |
| Total AUM and AUA | 98,636 | 350,334 | 483,108 | 365,522 | 848,629 |
| (1) Includes wrapped funds as well as unwrapped Voya-managed funds. | |||||
| (2) Investment Management Institutional/Mutual Funds includes a reclassification as of January 1st, 2024 of 3.6 billion from certain separately managed accounts previously reported as AUA for which Investment Management retains discretion on asset allocation and manager selection. | |||||
| (3) Wealth Solutions Assets under Administration and Advisement includes Recordkeeping, Stable Value investment-only wrap, Brokerage and Investment Advisory assets. Investment Management Assets under Administration and Advisement includes Mutual Fund, Institutional, Stable Value and General Account assets where only advisement, administrative, distribution coverage, relationship management and client servicing, or ancillary services are performed. | |||||
| (4) Includes eliminations for AUM and AUA in our Wealth and Health segments that are managed by our Investment Management Segment and also reported in their AUM and AUA. |
All values are in US Dollars.

Wealth Solutions

| Voya Financial | Page 14 of 43 |
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Wealth Solutions Sources of Adjusted Operating Earnings Before Income Taxes and Key Metrics
| Three Months Ended or As of | Twelve Months Ended or As of | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | ||||||
| Sources of Adjusted operating earnings before income taxes: | |||||||||||||
| Gross investment income | 403 | 413 | 422 | 427 | 430 | 1,665 | 1,700 | ||||||
| Investment expenses | (17) | (17) | (18) | (19) | (19) | (71) | (79) | ||||||
| Credited interest | (213) | (221) | (223) | (221) | (218) | (879) | (875) | ||||||
| Net margin | 173 | 175 | 181 | 187 | 192 | 715 | 745 | ||||||
| Other investment income (1) | 63 | 60 | 57 | 52 | 57 | 232 | 238 | ||||||
| Investment spread and other investment income, excluding alts/prepays above/below expectations | 236 | 234 | 238 | 239 | 249 | 947 | 983 | ||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (14) | (39) | (24) | (14) | (33) | (91) | (161) | ||||||
| Investment spread and other investment income | 222 | 195 | 214 | 225 | 216 | 856 | 822 | ||||||
| Full service fee based revenue | 162 | 150 | 150 | 143 | 136 | 605 | 552 | ||||||
| Recordkeeping and other fee based revenue | 116 | 113 | 109 | 109 | 107 | 447 | 426 | ||||||
| Total fee based margin | 278 | 262 | 259 | 252 | 243 | 1,051 | 978 | ||||||
| Net underwriting gain (loss) and other revenue | 4 | 5 | 2 | 4 | 4 | 15 | 16 | ||||||
| Net revenue (2) | 504 | 462 | 475 | 481 | 463 | 1,922 | 1,817 | ||||||
| Administrative expenses | (234) | (236) | (216) | (228) | (251) | (914) | (895) | ||||||
| Net commissions | (62) | (58) | (58) | (57) | (56) | (235) | (226) | ||||||
| DAC/VOBA and other intangibles amortization | (22) | (21) | (23) | (23) | (23) | (88) | (94) | ||||||
| Adjusted operating earnings before income taxes | 186 | 147 | 179 | 174 | 132 | 686 | 602 | ||||||
| Adjusted Operating Margin TTM | 35.7 | % | 33.6 | % | 33.8 | % | 31.9 | % | 33.1 | % | |||
| Adjusted Operating Margin Excluding Notables TTM | 38.6 | % | 37.3 | % | 37.8 | % | 37.7 | % | 38.6 | % | |||
| Full Service Revenue (3) | |||||||||||||
| Full Service Investment Spread and other investment income | 205 | 187 | 206 | 214 | 206 | 812 | 788 | ||||||
| Full Service Fee Based Revenue | 162 | 150 | 150 | 143 | 136 | 605 | 552 | ||||||
| Total Full Service Revenue | 367 | 336 | 356 | 357 | 343 | 1,416 | 1,340 | ||||||
| Client Assets | |||||||||||||
| Fee Based | 486,196 | 457,089 | 423,118 | 429,958 | 408,688 | 486,196 | 408,688 | ||||||
| Spread Based (4) | 30,746 | 31,327 | 32,136 | 32,699 | 33,242 | 30,746 | 33,242 | ||||||
| Investment-only Stable Value | 34,814 | 35,188 | 35,450 | 37,354 | 37,781 | 34,814 | 37,781 | ||||||
| Retail Client Assets | 29,492 | 27,923 | 25,867 | 26,570 | 25,757 | 29,492 | 25,757 | ||||||
| Eliminations | (7,387) | (7,208) | (6,998) | (7,639) | (7,574) | (7,387) | (7,574) | ||||||
| Total Client Assets | 573,861 | 544,319 | 509,572 | 518,941 | 497,895 | 573,861 | 497,895 | ||||||
| (1) Includes investment income on assets backing surplus, investment income on cash balances, and income from policy loans. | |||||||||||||
| (2) Refer to the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | |||||||||||||
| (3) Excludes Net underwriting gain (loss) and other revenue. | |||||||||||||
| (4) Spread Based Client Assets include Full Service, as well as proprietary IRA mutual fund product and other guaranteed payout products. |

| Voya Financial | Page 15 of 43 |
|---|
Wealth Solutions Client Assets Rollforward by Product Group
| Three Months Ended or As of | Twelve Months Ended or As of | |||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |
| Full Service - Corporate markets | ||||||||
| Client Assets, beginning of period | 102,522 | 94,059 | 96,492 | 91,615 | 85,965 | 91,615 | 94,424 | |
| Transfers / Single deposits | 1,745 | 1,630 | 1,431 | 1,343 | 1,770 | 6,149 | 5,623 | |
| Recurring deposits | 3,144 | 2,430 | 2,549 | 2,587 | 2,850 | 10,710 | 9,486 | |
| Total Deposits | 4,889 | 4,060 | 3,980 | 3,930 | 4,621 | 16,859 | 15,109 | |
| Surrenders, benefits, and product charges | (4,194) | (4,537) | (3,368) | (3,244) | (3,477) | (15,343) | (11,764) | |
| Net Flows | 695 | (477) | 612 | 686 | 1,144 | 1,516 | 3,345 | |
| Interest credited and investment performance | 6,589 | 8,939 | (3,044) | 4,191 | 4,506 | 16,675 | (6,153) | |
| Client Assets, end of period - Corporate markets | 109,806 | 102,522 | 94,059 | 96,492 | 91,615 | 109,806 | 91,615 | |
| Full Service - Tax-exempt markets | ||||||||
| Client Assets, beginning of period | 82,858 | 79,663 | 81,906 | 79,022 | 76,672 | 79,022 | 83,703 | |
| Transfers / Single deposits | 409 | 453 | 273 | 271 | 323 | 1,406 | 1,992 | |
| Recurring deposits | 1,111 | 1,050 | 1,036 | 1,079 | 1,100 | 4,276 | 4,153 | |
| Total Deposits | 1,520 | 1,502 | 1,309 | 1,350 | 1,424 | 5,681 | 6,147 | |
| Surrenders, benefits, and product charges | (2,193) | (4,482) | (1,793) | (1,633) | (2,586) | (10,101) | (7,003) | |
| Net Flows | (673) | (2,980) | (484) | (283) | (1,162) | (4,420) | (856) | |
| Interest credited and investment performance | 4,616 | 6,175 | (1,758) | 3,167 | 3,513 | 12,200 | (3,825) | |
| Client Assets, end of period - Tax-exempt markets | 86,801 | 82,858 | 79,663 | 81,906 | 79,022 | 86,801 | 79,022 | |
| Full Service - Total | ||||||||
| Client Assets, beginning of period | 185,379 | 173,723 | 178,398 | 170,637 | 162,636 | 170,637 | 178,126 | |
| Transfers / Single deposits | 2,154 | 2,083 | 1,704 | 1,615 | 2,094 | 7,556 | 7,615 | |
| Recurring deposits (1) | 4,255 | 3,480 | 3,585 | 3,666 | 3,951 | 14,986 | 13,640 | |
| Total Deposits | 6,409 | 5,562 | 5,289 | 5,281 | 6,044 | 22,541 | 21,254 | |
| Surrenders, benefits, and product charges | (6,386) | (9,020) | (5,162) | (4,877) | (6,062) | (25,445) | (18,765) | |
| Net Flows | 22 | (3,457) | 127 | 403 | (18) | (2,905) | 2,489 | |
| Interest credited and investment performance | 11,205 | 15,114 | (4,803) | 7,358 | 8,019 | 28,874 | (9,978) | |
| Client Assets, end of period - Full Service Total | 196,607 | 185,379 | 173,723 | 178,398 | 170,637 | 196,607 | 170,637 | |
| Full Service - Client Assets | ||||||||
| Fee-based | 166,190 | 154,394 | 141,947 | 146,077 | 137,792 | 166,190 | 137,792 | |
| Spread-based | 30,417 | 30,985 | 31,776 | 32,321 | 32,845 | 30,417 | 32,845 | |
| Client Assets, end of period - Full Service Total | 196,607 | 185,379 | 173,723 | 178,398 | 170,637 | 196,607 | 170,637 | |
| (1) For the first quarter of 2024, recurring deposits exclude certain participants’ last paycheck contribution due to the last weekday of the quarter falling on a holiday. These deposits will be recognized in the second quarter of 2024. |

| Voya Financial | Page 16 of 43 |
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Wealth Solutions Client Assets Rollforward by Product Group
| Three Months Ended or As of | Twelve Months Ended or As of | |||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |
| Recordkeeping | ||||||||
| Client Assets, beginning of period | 298,120 | 276,869 | 279,669 | 267,038 | 254,957 | 267,038 | 274,065 | |
| Transfers / Single deposits | 1,338 | 2,662 | 4,683 | 4,590 | 2,332 | 13,273 | 8,479 | |
| Recurring deposits (1) | 6,428 | 4,446 | 4,964 | 4,857 | 5,504 | 20,695 | 17,919 | |
| Total Deposits | 7,766 | 7,108 | 9,646 | 9,447 | 7,836 | 33,967 | 26,399 | |
| Surrenders, benefits, and product charges | (8,077) | (6,352) | (6,653) | (5,847) | (7,747) | (26,929) | (24,650) | |
| Net Flows | (312) | 756 | 2,993 | 3,600 | 89 | 7,037 | 1,748 | |
| Interest credited and investment performance | 17,326 | 20,495 | (5,794) | 9,030 | 11,993 | 41,057 | (8,774) | |
| Client Assets, end of period - Recordkeeping | 315,134 | 298,120 | 276,869 | 279,669 | 267,038 | 315,134 | 267,038 | |
| Total Defined Contribution (2) | ||||||||
| Client Assets, beginning of period | 483,499 | 450,591 | 458,068 | 437,675 | 417,593 | 437,675 | 452,191 | |
| Transfers / Single deposits | 3,492 | 4,745 | 6,386 | 6,205 | 4,425 | 20,828 | 16,093 | |
| Recurring deposits (1) | 10,682 | 7,925 | 8,548 | 8,523 | 9,455 | 35,678 | 31,560 | |
| Total Deposits | 14,174 | 12,670 | 14,935 | 14,728 | 13,880 | 56,507 | 47,653 | |
| Surrenders, benefits, and product charges | (14,464) | (15,371) | (11,814) | (10,724) | (13,810) | (52,373) | (43,417) | |
| Net Flows | (289) | (2,701) | 3,120 | 4,004 | 70 | 4,134 | 4,236 | |
| Interest credited and investment performance | 28,531 | 35,609 | (10,596) | 16,389 | 20,012 | 69,933 | (18,752) | |
| Client Assets, end of period - Total Defined Contribution | 511,741 | 483,499 | 450,591 | 458,068 | 437,675 | 511,741 | 437,675 | |
| Defined Contribution Investment-only Stable Value (SV) (3) | ||||||||
| Assets, beginning of period | 35,188 | 35,450 | 37,354 | 37,781 | 38,148 | 37,781 | 40,391 | |
| Transfers / Single deposits | 209 | 290 | 90 | 345 | 323 | 934 | 1,565 | |
| Recurring deposits | 355 | 1,232 | 109 | 70 | 112 | 1,766 | 924 | |
| Total Deposits | 564 | 1,522 | 199 | 416 | 435 | 2,701 | 2,489 | |
| Surrenders, benefits, and product charges | (1,483) | (2,311) | (2,043) | (1,338) | (1,146) | (7,175) | (3,130) | |
| Net Flows | (919) | (788) | (1,844) | (923) | (710) | (4,474) | (639) | |
| Interest credited and investment performance | 545 | 526 | (60) | 496 | 344 | 1,507 | (1,970) | |
| Assets, end of period - Defined Contribution Investment-only SV | 34,814 | 35,188 | 35,450 | 37,354 | 37,781 | 34,814 | 37,781 | |
| Retail Client Assets (4) | 29,497 | 27,928 | 25,872 | 26,575 | 25,762 | 29,497 | 25,762 | |
| Other Assets (5) | 5,197 | 4,912 | 4,657 | 4,584 | 4,250 | 5,197 | 4,250 | |
| Eliminations | (7,387) | (7,208) | (6,998) | (7,639) | (7,574) | (7,387) | (7,574) | |
| Total Client Assets | 573,861 | 544,319 | 509,572 | 518,941 | 497,895 | 573,861 | 497,895 | |
| (1) For the first quarter of 2024, recurring deposits exclude certain participants’ last paycheck contribution due to the last weekday of the quarter falling on a holiday. These deposits will be recognized in the second quarter of 2024. | ||||||||
| (2) Total of Full Service and Recordkeeping. | ||||||||
| (3) Includes Stable Value Investment-only Wrap and Stable Value Separate Accounts. | ||||||||
| (4) Includes assets under advisement, which comprise brokerage and investment advisory assets offered through Voya’s registered investment advisors and broker dealers affiliated with VFA as well as proprietary IRA mutual fund product that is distributed by VFA and other non-affiliated advisors. | ||||||||
| (5) Includes other guaranteed payout products and Non-qualified Retirement Plans. |

Health Solutions

| Voya Financial | Page 18 of 43 |
|---|
Health Solutions Sources of Adjusted Operating Earnings before income taxes
| Twelve Months Ended | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | ||||||||
| Sources of Adjusted operating earnings before income taxes: | ||||||||||||||
| Gross investment income | 25 | 25 | 25 | 24 | 99 | 97 | ||||||||
| Investment expenses | (1) | (1) | (1) | (1) | (4) | (4) | ||||||||
| Credited interest | (12) | (12) | (12) | (12) | (49) | (50) | ||||||||
| Net margin | 12 | 12 | 12 | 11 | 46 | 43 | ||||||||
| Other investment income | 12 | 14 | 12 | 12 | 53 | 51 | ||||||||
| Investment spread and other investment income, excluding alts/prepays above/below expectations | 24 | 25 | 24 | 23 | 100 | 93 | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (5) | (2) | — | (2) | (8) | (15) | ||||||||
| Investment spread and other investment income | 20 | 23 | 23 | 21 | 92 | 79 | ||||||||
| Fee based margin (1) | 56 | 57 | 58 | 53 | 230 | 64 | ||||||||
| Net underwriting gain (loss) and other revenue | 197 | 184 | 261 | 233 | 850 | 896 | ||||||||
| Net revenue (2) | 272 | 264 | 342 | 306 | 1,172 | 1,039 | ||||||||
| Administrative expenses | (131) | (122) | (128) | (124) | (515) | (328) | ||||||||
| Premium taxes, fees and assessments | (37) | (37) | (37) | (35) | (152) | (133) | ||||||||
| Net commissions | (51) | (45) | (46) | (44) | (192) | (170) | ||||||||
| DAC/VOBA and other intangibles amortization | (9) | (7) | (8) | (8) | (32) | (31) | ||||||||
| Adjusted operating earnings before income taxes | 44 | 53 | 124 | 94 | 280 | 376 | ||||||||
| Adjusted Operating Margin TTM | % | 26.6 | % | 30.6 | % | 38.0 | % | 36.2 | % | |||||
| Adjusted Operating Margin Excluding Notables TTM | % | 28.1 | % | 32.2 | % | 35.8 | % | 33.5 | % | |||||
| Group life: | ||||||||||||||
| Premiums | 152 | 150 | 157 | 157 | 627 | 606 | ||||||||
| Benefits | (122) | (118) | (135) | (134) | (511) | (441) | ||||||||
| Other (3) | (2) | (4) | (2) | (3) | (11) | (7) | ||||||||
| Total Group life | 28 | 29 | 20 | 21 | 105 | 159 | ||||||||
| Group Life Loss Ratio (Interest adjusted) (4) | % | 80.5 | % | 78.4 | % | 86.1 | % | 84.9 | % | 81.5 | % | 82.0 | % | |
| Group stop loss: | ||||||||||||||
| Premiums | 368 | 368 | 359 | 358 | 1,549 | 1,285 | ||||||||
| Benefits | (281) | (307) | (225) | (251) | (1,195) | (953) | ||||||||
| Other (3) | (2) | (10) | (1) | (1) | (15) | (4) | ||||||||
| Total Group stop loss | 85 | 51 | 133 | 106 | 339 | 328 | ||||||||
| Stop loss Loss Ratio | % | 76.4 | % | 83.3 | % | 62.6 | % | 70.1 | % | 77.1 | % | 74.2 | % | |
| Voluntary Benefits, Disability, and Other | 84 | 104 | 108 | 106 | 405 | 409 | ||||||||
| Net underwriting gain (loss) and other revenue | ||||||||||||||
| Premiums | 689 | 692 | 689 | 688 | 2,879 | 2,542 | ||||||||
| Benefits | (487) | (494) | (423) | (450) | (2,000) | (1,626) | ||||||||
| Other (3) | (6) | (14) | (5) | (4) | (29) | (19) | ||||||||
| Total Net underwriting gain (loss) and other revenue | 197 | 184 | 261 | 233 | 850 | 896 | ||||||||
| Total Aggregate Loss Ratio | % | 70.7 | % | 71.4 | % | 61.3 | % | 65.5 | % | 69.5 | % | 66.3 | % | |
| Total Aggregate Loss Ratio TTM (4) | % | 67.2 | % | 66.3 | % | 63.9 | % | 66.3 | % | |||||
| (1) Includes fees for subscriptions and services associated with cloud-based benefits software and Health Account Solutions products. | ||||||||||||||
| (2) Refer to the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | ||||||||||||||
| (3) Includes service fees, dividends, interest expenses, and other miscellaneous expenses. The Loss Ratio calculation does not include Other. | ||||||||||||||
| (4) Loss Ratio calculation excludes 57M of favorable reserve release in third quarter of 2022 related to our annual assumption update. |
All values are in US Dollars.

| Voya Financial | Page 19 of 43 |
|---|
Health Solutions Key Metrics
| Three Months Ended or As of | Twelve Months Ended or As of | |||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |
| Sales by Product Line: | ||||||||
| Group life and Disability | 130 | 14 | 4 | 14 | 104 | 161 | 145 | |
| Stop loss | 537 | 25 | 67 | 25 | 343 | 654 | 429 | |
| Voluntary and Other (1) | 142 | 11 | 12 | 43 | 90 | 208 | 135 | |
| Total sales by product line | 809 | 50 | 83 | 82 | 538 | 1,023 | 710 | |
| Total gross premiums and deposits | 900 | 766 | 762 | 765 | 761 | 3,193 | 2,826 | |
| Annualized In-force Premiums and Fees by Product Line: | ||||||||
| Group life and Disability | 989 | 905 | 917 | 925 | 912 | 989 | 912 | |
| Stop loss | 1,839 | 1,500 | 1,490 | 1,461 | 1,457 | 1,839 | 1,457 | |
| Voluntary and Other (1) | 1,033 | 926 | 936 | 941 | 930 | 1,033 | 930 | |
| Total annualized in-force premiums and fees by product line | 3,861 | 3,331 | 3,343 | 3,327 | 3,300 | 3,861 | 3,300 | |
| Assets Under Management by Fund Group: | ||||||||
| General account | 1,843 | 1,817 | 1,854 | 1,870 | 1,829 | 1,843 | 1,829 | |
| Separate account | 17 | 16 | 15 | 15 | 15 | 17 | 15 | |
| Total AUM | 1,860 | 1,833 | 1,869 | 1,886 | 1,844 | 1,860 | 1,844 | |
| (1) Includes benefit administration annual recurring revenue and Health Account Solutions products. |

Investment Management

| Voya Financial | Page 21 of 43 |
|---|
Investment Management Sources of Adjusted Operating Earnings Before Income Taxes
| Three Months Ended | Twelve Months Ended | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | ||||||
| Sources of Adjusted operating earnings before income taxes: | |||||||||||||
| Investment capital and other investment income, excluding alts/prepays above/below expectations | 10 | 9 | 9 | 9 | 8 | 37 | 32 | ||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (1) | (2) | (2) | — | 2 | (5) | (30) | ||||||
| Investment spread and other investment income | 9 | 6 | 7 | 9 | 10 | 31 | 3 | ||||||
| Fee based margin (1) | 226 | 221 | 226 | 217 | 218 | 890 | 803 | ||||||
| Net revenue (2) | 234 | 228 | 233 | 226 | 229 | 921 | 807 | ||||||
| Administrative expenses (3) | (181) | (170) | (170) | (163) | (186) | (684) | (617) | ||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | 53 | 57 | 63 | 63 | 42 | 236 | 190 | ||||||
| Adjusted Operating Margin TTM | 25.7 | % | 24.6 | % | 24.9 | % | 24.7 | % | 23.4 | % | |||
| Adjusted Operating Margin Excluding Notables TTM | 26.1 | % | 24.9 | % | 25.5 | % | 26.4 | % | 25.4 | % | |||
| Fee based margin (1) | |||||||||||||
| Investment advisory and administrative revenue | 227 | 222 | 224 | 218 | 216 | 891 | 787 | ||||||
| Other fee based margin | (1) | — | 2 | (1) | 2 | — | 16 | ||||||
| Fee based margin | 226 | 221 | 226 | 217 | 218 | 890 | 803 | ||||||
| Reconciliation to Adjusted operating earnings before income taxes | |||||||||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | 53 | 57 | 63 | 63 | 42 | 236 | 190 | ||||||
| Less: Earnings (loss) attributable to Allianz noncontrolling interest | 12 | 13 | 14 | 14 | 9 | 51 | 36 | ||||||
| Adjusted operating earnings before income taxes | 42 | 45 | 49 | 50 | 33 | 185 | 153 | ||||||
| (1) Includes mutual fund third party distribution revenues which are reported net of distribution expenses, consistent with the U.S. GAAP presentation. | |||||||||||||
| (2) Refer to the "Reconciliations" section of this document for a reconciliation of net revenue to adjusted operating revenue. | |||||||||||||
| (3) Includes expenses attributable to investment capital results above (below) long-term expectations. |

| Voya Financial | Page 22 of 43 |
|---|
Investment Management Analysis of AUM and AUA
| Twelve Months Ended or As of | |||||||
|---|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |
| Client Assets: | |||||||
| External Clients | |||||||
| Institutional | 148,722 | 147,904 | 156,435 | 164,443 | 148,489 | 164,443 | |
| Retail (1) | 138,239 | 128,120 | 131,391 | 126,212 | 148,710 | 126,212 | |
| Subtotal External Clients | 286,961 | 276,024 | 287,826 | 290,654 | 297,199 | 290,654 | |
| General Account | 34,740 | 35,792 | 36,154 | 36,934 | 34,138 | 36,934 | |
| Total Client Assets (AUM) | 321,701 | 311,816 | 323,980 | 327,589 | 331,337 | 327,589 | |
| Assets under Advisement and Administration (AUA) (1) | 56,043 | 55,066 | 57,326 | 56,310 | 52,942 | 56,310 | |
| Total AUM and AUA | 377,744 | 366,882 | 381,306 | 383,899 | 384,278 | 383,899 | |
| Investment Advisory and Administrative Revenues (2) | |||||||
| External Clients | |||||||
| Institutional | 87 | 90 | 91 | 92 | 353 | 357 | |
| Retail | 112 | 111 | 103 | 99 | 446 | 331 | |
| Subtotal External Clients | 199 | 201 | 194 | 191 | 799 | 687 | |
| General Account | 18 | 19 | 19 | 20 | 74 | 80 | |
| Total Investment Advisory and Administrative Revenues (AUM) | 217 | 219 | 213 | 211 | 872 | 767 | |
| Administration Only Fees | 5 | 5 | 5 | 5 | 19 | 20 | |
| Total Investment Advisory and Administrative Revenues | 222 | 224 | 218 | 216 | 891 | 787 | |
| Revenue Yield (bps) (2) | |||||||
| External Clients | |||||||
| Institutional | 23.9 | 23.5 | 22.7 | 22.6 | 23.2 | 21.5 | |
| Retail | 34.1 | 33.7 | 32.1 | 31.6 | 33.3 | 25.9 | |
| Revenue Yield on External Clients | 28.7 | 28.2 | 26.8 | 26.5 | 27.9 | 23.4 | |
| General Account | 20.3 | 20.6 | 20.8 | 20.8 | 20.5 | 21.0 | |
| Revenue Yield on Client Assets (AUM) | 27.8 | 27.4 | 26.2 | 25.8 | 27.1 | 23.1 | |
| Revenue Yield on Advisement and Administrative Only Assets (AUA) | 3.4 | 3.2 | 3.5 | 3.7 | 3.3 | 3.6 | |
| Total Revenue Yield on AUM and AUA (bps) | 24.1 | 23.7 | 22.8 | 22.6 | 23.6 | 20.4 | |
| Revenue Yield on Client Assets (AUM) TTM | 26.8 | 26.2 | 25.8 | 23.1 | 27.1 | 23.1 | |
| (1) Retail AUM includes a reclassification as of January 1st, 2024 of 3.6 billion from certain separately managed accounts previously reported as AUA for which Investment Management retains discretion on asset allocation and manager selection. | |||||||
| (2) Investment Advisory and Administrative Revenues and resulting Revenue Yields exclude any performance fees. |
All values are in US Dollars.

| Voya Financial | Page 23 of 43 |
|---|
Investment Management Account Rollforward by Source
| Twelve Months Ended or As of | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | ||||||||
| Institutional AUM: | ||||||||||||||
| Beginning of period AUM | 147,904 | 156,435 | 164,443 | 161,503 | 164,443 | 143,580 | ||||||||
| Inflows | 4,197 | 4,258 | 4,911 | 5,739 | 18,220 | 24,247 | ||||||||
| Outflows | (9,588) | (9,620) | (8,694) | (6,683) | (33,982) | (23,737) | ||||||||
| Net flows - Institutional | (5,390) | (5,361) | (3,783) | (945) | (15,759) | 509 | ||||||||
| Change in Market Value | 8,269 | (2,178) | 2,829 | 5,171 | 10,794 | (7,106) | ||||||||
| Other (Including Acquisitions / Divestitures) | (2,060) | (991) | (7,054) | (1,286) | (10,986) | 27,459 | ||||||||
| End of period AUM - Institutional | 148,722 | 147,904 | 156,435 | 164,443 | 148,489 | 164,443 | ||||||||
| Organic Growth (Net Flows/Beginning of period AUM) | % | -3.6 | % | -3.4 | % | -2.3 | % | -0.6 | % | -9.6 | % | 0.4 | % | |
| Market Growth % | % | 5.6 | % | -1.4 | % | 1.7 | % | 3.2 | % | 6.6 | % | -4.9 | % | |
| Retail AUM: | ||||||||||||||
| Beginning of period AUM | 128,120 | 131,391 | 126,212 | 121,833 | 126,212 | 71,579 | ||||||||
| Inflows | 8,409 | 9,138 | 7,894 | 8,361 | 34,723 | 24,537 | ||||||||
| Outflows | (8,444) | (8,093) | (7,773) | (8,019) | (31,792) | (25,901) | ||||||||
| Net flows - Retail (1) | (36) | 1,046 | 122 | 342 | 2,932 | (1,366) | ||||||||
| Net Money Market Flows | 190 | 56 | 64 | (36) | 281 | 180 | ||||||||
| Change in Market Value | 10,935 | (3,369) | 7,013 | 4,242 | 21,070 | (7,210) | ||||||||
| Net Flows from Divested Businesses | (536) | (490) | (516) | (515) | (2,193) | (2,004) | ||||||||
| Other (Including Acquisitions / Divestitures) (2) | (435) | (513) | (1,503) | 346 | 409 | 65,033 | ||||||||
| End of period AUM - Retail | 138,239 | 128,120 | 131,391 | 126,212 | 148,710 | 126,212 | ||||||||
| Retail Organic Growth excluding Net Flows from Divested Businesses (Net Flows / Beginning of period AUM) | % | — | % | 0.8 | % | 0.1 | % | 0.3 | % | 2.3 | % | -1.9 | % | |
| Market Growth % | % | 8.5 | % | -2.6 | % | 5.6 | % | 3.5 | % | 16.7 | % | -10.1 | % | |
| Net Flows: | ||||||||||||||
| Institutional Net Flows | (5,390) | (5,361) | (3,783) | (945) | (15,759) | 509 | ||||||||
| Retail Net Flows | (36) | 1,046 | 122 | 342 | 2,932 | (1,366) | ||||||||
| Net Flows from Divested Businesses | (536) | (490) | (516) | (515) | (2,193) | (2,004) | ||||||||
| Total Net Flows | (5,962) | (4,806) | (4,178) | (1,118) | (15,021) | (2,861) | ||||||||
| Net Flows excluding Net Flows from Divested Businesses | (5,426) | (4,316) | (3,662) | (602) | (12,828) | (856) | ||||||||
| Total External Clients Organic Growth (Net Flows excluding Divested Businesses / Beginning period AUM) | % | -2.0 | % | -1.5 | % | -1.3 | % | -0.2 | % | -4.4 | % | -0.4 | % | |
| (1) Includes reinvested dividends on a prospective basis effective January 1st, 2024, which were 0.3 billion for the first quarter of 2024. | ||||||||||||||
| (2) Includes a reclassification as of January 1st, 2024 of 3.6 billion from certain separately managed accounts previously reported as AUA for which Investment Management retains discretion on asset allocation and manager selection. Effective January 1st, 2024, Retail net flows prospectively include cash flows related to these funds, which were 0.5 billion for the first quarter of 2024. |
All values are in US Dollars.

| Voya Financial | Page 24 of 43 |
|---|
Investment Management Account Value by Asset Type
| Balances as of | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | |||||
| Institutional | ||||||||||
| Equity | 23,650 | 22,789 | 21,164 | 23,803 | 24,470 | |||||
| Fixed Income - Public | 48,913 | 49,128 | 49,486 | 54,186 | 59,786 | |||||
| Fixed Income - Privates | 63,037 | 63,899 | 64,516 | 65,795 | 67,126 | |||||
| Alternatives | 12,890 | 12,907 | 12,738 | 12,651 | 13,060 | |||||
| Money Market | — | — | — | — | — | |||||
| Total | 148,489 | 148,722 | 147,904 | 156,435 | 164,443 | |||||
| Retail | ||||||||||
| Equity | 77,207 | 68,711 | 62,420 | 67,759 | 63,429 | |||||
| Fixed Income - Public | 67,493 | 65,612 | 62,126 | 60,278 | 59,638 | |||||
| Fixed Income - Privates | 366 | 365 | 396 | 437 | 455 | |||||
| Alternatives | 1,457 | 1,368 | 1,217 | 1,042 | 902 | |||||
| Money Market | 2,187 | 2,183 | 1,961 | 1,875 | 1,788 | |||||
| Total | 148,710 | 138,239 | 128,120 | 131,391 | 126,212 | |||||
| General Account | ||||||||||
| Equity | 129 | 129 | 226 | 237 | 237 | |||||
| Fixed Income - Public | 17,344 | 17,815 | 18,181 | 18,696 | 19,286 | |||||
| Fixed Income - Privates | 14,463 | 14,634 | 14,976 | 14,886 | 14,826 | |||||
| Alternatives | 1,675 | 1,707 | 1,815 | 2,003 | 2,226 | |||||
| Money Market | 527 | 456 | 593 | 333 | 360 | |||||
| Total | 34,138 | 34,740 | 35,792 | 36,154 | 36,934 | |||||
| Combined Asset Type | ||||||||||
| Equity | 100,986 | 91,628 | 83,810 | 91,799 | 88,136 | |||||
| Fixed Income - Public | 133,750 | 132,554 | 129,794 | 133,160 | 138,710 | |||||
| Fixed Income - Privates | 77,866 | 78,898 | 79,887 | 81,118 | 82,406 | |||||
| Alternatives | 16,021 | 15,981 | 15,770 | 15,696 | 16,189 | |||||
| Money Market | 2,714 | 2,639 | 2,554 | 2,207 | 2,148 | |||||
| Total | 331,337 | 321,701 | 311,816 | 323,980 | 327,589 | |||||
| Total Private and Alternative Assets | 93,887 | 94,879 | 95,657 | 96,814 | 98,595 | |||||
| % of Private and Alternative Assets / Total AUM | 28.3 | % | 29.5 | % | 30.7 | % | 29.9 | % | 30.1 | % |

Corporate

| Voya Financial | Page 26 of 43 |
|---|
Corporate Adjusted Operating Earnings Before Income Taxes
| Three Months Ended | Twelve Months Ended | |||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |
| Interest expense (excluding Preferred stock dividends) (1) | (29) | (29) | (30) | (33) | (33) | (121) | (137) | |
| Preferred stock dividends | (17) | (4) | (14) | (4) | (14) | (39) | (36) | |
| Stranded costs net of TSA revenue | — | — | — | — | — | — | (5) | |
| Pension expense (2) | (12) | (11) | (11) | (11) | (11) | (45) | (42) | |
| Other (3) | (6) | 11 | 3 | (6) | (11) | 2 | (35) | |
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | (64) | (33) | (52) | (54) | (69) | (203) | (255) | |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest | (1) | 1 | — | — | (1) | — | (2) | |
| Adjusted operating earnings before income taxes | (63) | (34) | (52) | (53) | (68) | (202) | (252) | |
| (1) Includes other operating expenses related to financing agreements. | ||||||||
| (2) Pension expense includes service costs for our qualified defined benefit pension plan and service and interest costs for our non-qualified defined benefit pension plan, but excludes the estimated return on plan assets net of interest costs for our qualified defined benefit pension plan as well as net actuarial gains (losses) related to all of our pension plans and other post retirement plans, which includes actuarial gains and (losses) as a result of differences between actual and expected experience on plan assets or projected benefit obligations. | ||||||||
| (3) Other primarily includes changes in incentive compensation accruals for above (below) target performance, corporate insurance costs, investment income on assets backing surplus in excess of amounts held at the segment level, and certain corporate expenses that are either short duration projects or other items not expected to recur at the same level. |

Net Revenue, Adjusted Operating Margin,
Administrative Expenses, and Adjusted Operating Return on Capital

| Voya Financial | Page 28 of 43 |
|---|
Net Revenue and Adjusted Operating Margin
| Three Months Ended | Twelve Months Ended | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |||||||
| Net Revenue Excluding Notable Items | ||||||||||||||
| Wealth Solutions | ||||||||||||||
| Investment spread and other investment income | 236 | 234 | 238 | 239 | 249 | 947 | 983 | |||||||
| Fee based margin | 278 | 262 | 259 | 252 | 243 | 1,051 | 978 | |||||||
| Net underwriting gain (loss) and other revenue | 4 | 5 | 2 | 4 | 4 | 15 | 16 | |||||||
| Wealth Solutions Net Revenue | 517 | 502 | 499 | 495 | 496 | 2,013 | 1,978 | |||||||
| Health Solutions | ||||||||||||||
| Investment spread and other investment income | 26 | 24 | 25 | 24 | 23 | 100 | 93 | |||||||
| Fee based margin | 59 | 56 | 57 | 58 | 53 | 230 | 64 | |||||||
| Net underwriting gain (loss) and other revenue | 208 | 197 | 200 | 261 | 233 | 866 | 839 | |||||||
| Health Solutions Net Revenue | 293 | 277 | 283 | 343 | 309 | 1,196 | 997 | |||||||
| Investment Management | ||||||||||||||
| Investment capital and other investment income | 10 | 9 | 9 | 9 | 8 | 37 | 32 | |||||||
| Fee based margin | 226 | 221 | 226 | 217 | 218 | 890 | 803 | |||||||
| Investment Management Net Revenue | 236 | 230 | 235 | 226 | 227 | 927 | 836 | |||||||
| Total Net Revenue Excluding Notable Items (1) | 1,045 | 1,008 | 1,016 | 1,064 | 1,032 | 4,136 | 3,811 | |||||||
| Adjusted Operating Earnings Excluding Notable Items | ||||||||||||||
| Wealth Solutions | 200 | 187 | 202 | 188 | 166 | 777 | 763 | |||||||
| Health Solutions | 60 | 48 | 71 | 125 | 97 | 304 | 335 | |||||||
| Investment Management | 54 | 60 | 66 | 62 | 41 | 242 | 212 | |||||||
| Total Adjusted Operating Earnings Excluding Corporate and Notable Items (1) | 313 | 295 | 339 | 375 | 303 | 1,323 | 1,310 | |||||||
| Corporate | (64) | (33) | (52) | (54) | (69) | (203) | (255) | |||||||
| Total Adjusted operating earnings Excluding Notable Items, including Allianz noncontrolling interest | 249 | 261 | 287 | 321 | 234 | 1,119 | 1,055 | |||||||
| Less: Earnings (loss) attributable to Allianz noncontrolling interest excluding notable items | 11 | 13 | 14 | 13 | 8 | 51 | 34 | |||||||
| Total Adjusted Operating Earnings Excluding Notable Items (1) | 238 | 248 | 273 | 308 | 226 | 1,067 | 1,022 | |||||||
| Adjusted Operating Margin Excluding Notable Items | ||||||||||||||
| Wealth Solutions | 38.6 | % | 37.2 | % | 40.5 | % | 38.0 | % | 33.4 | % | 38.6 | % | 38.6 | % |
| Health Solutions | 20.4 | % | 17.5 | % | 25.2 | % | 36.3 | % | 31.3 | % | 25.4 | % | 33.5 | % |
| Investment Management | 22.9 | % | 25.9 | % | 27.9 | % | 27.4 | % | 18.0 | % | 26.1 | % | 25.4 | % |
| Total Adjusted Operating Margin Excluding Corporate and Notable Items | 30.0 | % | 29.2 | % | 33.3 | % | 35.2 | % | 29.4 | % | 32.0 | % | 34.4 | % |
| Total Adjusted Operating Margin Including Corporate, Excluding Notable Items | 23.8 | % | 25.9 | % | 28.2 | % | 30.2 | % | 22.7 | % | 27.1 | % | 27.7 | % |
| Adjusted Operating Margin Excluding Notable Items TTM | ||||||||||||||
| Wealth Solutions | 38.6 | % | 37.3 | % | 37.8 | % | 37.7 | % | 38.6 | % | ||||
| Health Solutions | 25.4 | % | 28.1 | % | 32.2 | % | 35.8 | % | 33.5 | % | ||||
| Investment Management | 26.1 | % | 24.9 | % | 25.5 | % | 26.4 | % | 25.4 | % | ||||
| Total Adjusted Operating Margin Excluding Corporate and Notable Items | 32.0 | % | 31.8 | % | 33.4 | % | 34.6 | % | 34.4 | % | ||||
| Total Adjusted Operating Margin Including Corporate, Excluding Notable Items | 27.1 | % | 26.8 | % | 27.7 | % | 28.5 | % | 27.7 | % | ||||
| (1) Refer to the “Reconciliations” section for a reconciliation of net revenue to net revenues excluding notable items and of adjusted operating earnings before income taxes to adjusted operating earnings excluding notable items. |

| Voya Financial | Page 29 of 43 |
|---|
Administrative Expenses
| Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Wealth Solutions | (234) | (236) | (216) | (228) | (251) | (914) | (895) |
| Health Solutions | (134) | (131) | (122) | (128) | (124) | (515) | (328) |
| Investment Management | (181) | (170) | (170) | (163) | (186) | (684) | (617) |
| Stranded costs net of TSA revenue (1) | — | — | — | — | — | — | (5) |
| Total Administrative Expenses (1)(2) | (549) | (537) | (508) | (519) | (561) | (2,113) | (1,845) |
| (1) Includes Stranded Costs, net of associated TSA revenue, subsequent to the closing of the Individual Life Transaction. | |||||||
| (2) Excludes certain expenses reported in Corporate related to changes in incentive compensation accruals for above (below) target performance, pension expense, and certain corporate expenses that are either short duration projects or expenses not expected to recur at the same level. |

| Voya Financial | Page 30 of 43 |
|---|
Adjusted Operating Return on Allocated Capital
| Twelve Months Ended | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD, unless otherwise indicated) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | |||||
| Wealth Solutions | ||||||||||
| Adjusted operating earnings before income taxes - before interest | 686 | 632 | 630 | 579 | 602 | |||||
| Income tax expense | 90 | 79 | 80 | 71 | 77 | |||||
| Adjusted Operating Earnings - before interest and after income taxes | 596 | 553 | 550 | 508 | 525 | |||||
| Adjusted Operating effective tax rate (1) | 13.5 | % | 11.9 | % | 13.5 | % | 13.3 | % | 10.9 | % |
| Adjusted Operating effective tax rate TTM | 13.1 | % | 12.5 | % | 12.7 | % | 12.2 | % | 12.8 | % |
| Average Capital | 3,441 | 3,496 | 3,557 | 3,619 | 3,679 | |||||
| Ending Capital (2) | 3,360 | 3,395 | 3,460 | 3,470 | 3,520 | |||||
| Adjusted Return on Capital | 17.3 | % | 15.8 | % | 15.4 | % | 14.0 | % | 14.2 | % |
| Health Solutions | ||||||||||
| Adjusted operating earnings before income taxes - before interest | 280 | 315 | 349 | 450 | 376 | |||||
| Income tax expense | 59 | 66 | 73 | 95 | 79 | |||||
| Adjusted Operating Earnings - before interest and after income taxes | 221 | 249 | 275 | 355 | 297 | |||||
| Adjusted Operating effective tax rate (1) | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Adjusted Operating effective tax rate TTM | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Average Capital | 1,228 | 1,172 | 1,039 | 877 | 698 | |||||
| Ending Capital (2) | 1,219 | 1,153 | 1,230 | 1,289 | 1,263 | |||||
| Adjusted Return on Capital | 18.0 | % | 21.2 | % | 26.5 | % | 40.5 | % | 42.6 | % |
| Investment Management | ||||||||||
| Adjusted operating earnings before income taxes - before interest | 185 | 177 | 174 | 163 | 153 | |||||
| Income tax expense | 39 | 37 | 37 | 34 | 32 | |||||
| Adjusted Operating Earnings - before interest and after income taxes | 146 | 140 | 137 | 129 | 121 | |||||
| Adjusted Operating effective tax rate (1) | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Adjusted Operating effective tax rate TTM | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % | 21.0 | % |
| Average Capital | 817 | 809 | 800 | 757 | 673 | |||||
| Ending Capital (2) | 828 | 847 | 798 | 806 | 810 | |||||
| Adjusted Return on Capital | 17.9 | % | 17.3 | % | 17.2 | % | 17.0 | % | 17.9 | % |
| (1) We assume a 21% tax rate on segment Adjusted operating earnings, less the estimated benefit of the dividends received deduction and foreign tax credits in our Wealth Solutions segment. | ||||||||||
| (2) Capital is allocated to each of our segments in proportion to each segment’s target statutory capital, plus an allocation of the differences between statutory capital and total Voya Financial, Inc. shareholders' equity on a GAAP basis (excluding AOCI), based on each segment’s portion of these differences. |

Investment Information

| Voya Financial | Page 32 of 43 |
|---|
Portfolio Results GAAP Book Value, Gross Investment Income, and Earned Rate by Asset Class
| Three Months Ended or As of | Year-to-Date or As of | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 3/31/2024 | |||||||||||||||
| Invested Assets | ||||||||||||||||||
| Book Values, Gross investment income and Earned rate (1) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | Book Value | BV % | Gross Investment Income | Earned Rate (annualized) | ||||||
| Public corporate | 10,558 | 29.0 | % | 131 | 4.9 | % | 10,872 | 29.0 | % | 150 | 5.5 | % | 10,558 | 29.0 | % | 131 | 4.9 | % |
| Private credit | 7,821 | 21.0 | % | 91 | 4.8 | % | 7,894 | 21.0 | % | 78 | 4.0 | % | 7,821 | 21.0 | % | 91 | 4.8 | % |
| Securitized (2)(3) | 9,788 | 27.0 | % | 149 | 6.1 | % | 10,036 | 27.0 | % | 151 | 6.2 | % | 9,788 | 27.0 | % | 149 | 6.1 | % |
| Commercial mortgage loans | 5,092 | 14.0 | % | 61 | 4.8 | % | 5,190 | 14.0 | % | 61 | 4.7 | % | 5,092 | 14.0 | % | 61 | 4.8 | % |
| Municipals | 773 | 2.0 | % | 7 | 3.2 | % | 859 | 2.0 | % | 8 | 3.9 | % | 773 | 2.0 | % | 7 | 3.2 | % |
| Short-term / Treasury | 445 | 1.0 | % | 5 | 4.4 | % | 436 | 1.0 | % | 5 | 4.7 | % | 445 | 1.0 | % | 5 | 4.4 | % |
| Equity securities | 176 | — | % | 2 | 5.7 | % | 175 | — | % | 3 | 8.4 | % | 176 | — | % | 2 | 5.7 | % |
| Policy loans | 349 | 1.0 | % | 5 | 6.4 | % | 353 | 1.0 | % | 4 | 5.1 | % | 349 | 1.0 | % | 5 | 6.4 | % |
| Derivatives | (12) | — | % | 3 | N/A | (9) | — | % | 3 | N/A | (12) | — | % | 3 | N/A | |||
| Book Values and Gross Investment Income before variable components | 34,990 | 95.0 | % | 454 | 5.2 | % | 35,806 | 96.0 | % | 464 | 5.2 | % | 34,990 | 95.0 | % | 454 | 5.2 | % |
| Book Values and Gross Investment Income on variable components | ||||||||||||||||||
| Limited partnership | 1,740 | 5.0 | % | 30 | 7.3 | % | 1,662 | 4.0 | % | 3 | 0.8 | % | 1,740 | 5.0 | % | 30 | 7.3 | % |
| Prepayment / Other fee income | N/A | N/A | 3 | — | % | N/A | N/A | 2 | — | % | N/A | N/A | 3 | — | % | |||
| Book Values and Gross Investment Income (variable) | 1,740 | 5.0 | % | 33 | — | % | 1,662 | 4.0 | % | 5 | — | % | 1,740 | 5.0 | % | 33 | — | % |
| Total Book Values and Gross Investment Income reflected in Adjusted Operating Earnings | 36,730 | 100.0 | % | 487 | 5.3 | % | 37,469 | 100.0 | % | 469 | 5.0 | % | 36,730 | 100.0 | % | 487 | 5.3 | % |
| (1) Table represents annualized yield for Voya's General Account assets. Investment results related to businesses exited through reinsurance or divestment, and other miscellaneous items are excluded. | ||||||||||||||||||
| (2) Includes operating investment income from CMO-B portfolio assets, including derivatives. | ||||||||||||||||||
| (3) For CMO-B securities subject to the fair value option, operating investment income is determined by applying the prospective cash flow yield. Other income attributable to market value changes are excluded. |

| Voya Financial | Page 33 of 43 |
|---|
Portfolio Results Statutory Carrying Values by Asset Class and NAIC Ratings
| Three Months Ended or As of (1) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in millions USD) | 12/31/2023 | 09/30/2023 | 06/30/2023 | 03/31/2023 | ||||||||
| Statutory Carrying Value | Statutory Value | SV % | Statutory Value | SV % | Statutory Value | SV % | Statutory Value | SV % | ||||
| Public corporate | 11,003 | 30.0 | % | 11,196 | 29.0 | % | 11,576 | 30.0 | % | 11,983 | 30.0 | % |
| Private credit | 7,770 | 21.0 | % | 7,981 | 21.0 | % | 7,968 | 21.0 | % | 7,944 | 20.0 | % |
| Securitized | 9,889 | 27.0 | % | 10,035 | 26.0 | % | 10,305 | 27.0 | % | 10,647 | 27.0 | % |
| Municipals | 859 | 2.0 | % | 862 | 2.0 | % | 911 | 2.0 | % | 921 | 2.0 | % |
| Short-term / Treasury | 624 | 2.0 | % | 772 | 2.0 | % | 483 | 1.0 | % | 485 | 1.0 | % |
| Total Fixed maturities | 30,144 | 81.0 | % | 30,846 | 81.0 | % | 31,243 | 81.0 | % | 31,979 | 81.0 | % |
| Commercial mortgage loans | 5,186 | 14.0 | % | 5,336 | 14.0 | % | 5,335 | 14.0 | % | 5,315 | 13.0 | % |
| Limited partnership | 1,662 | 4.0 | % | 1,625 | 4.0 | % | 1,620 | 4.0 | % | 1,794 | 5.0 | % |
| Equity securities | 278 | 1.0 | % | 396 | 1.0 | % | 425 | 1.0 | % | 462 | 1.0 | % |
| Total | 37,270 | 100.0 | % | 38,204 | 100.0 | % | 38,624 | 100.0 | % | 39,549 | 100.0 | % |
| NAIC Ratings | ||||||||||||
| Fixed Maturities: | ||||||||||||
| NAIC 1 | 15,928 | 53.0 | % | 16,226 | 53.0 | % | 16,248 | 52.0 | % | 16,413 | 51.0 | % |
| NAIC 2 | 12,927 | 43.0 | % | 13,335 | 43.0 | % | 13,788 | 44.0 | % | 14,337 | 45.0 | % |
| NAIC 3 and below | 1,289 | 4.0 | % | 1,285 | 4.0 | % | 1,207 | 4.0 | % | 1,229 | 4.0 | % |
| Total Fixed maturities | 30,144 | 100.0 | % | 30,846 | 100.0 | % | 31,243 | 100.0 | % | 31,979 | 100.0 | % |
| Commercial Mortgage Loans: | ||||||||||||
| CML 1 | 3,714 | 72.0 | % | 3,793 | 71.0 | % | 3,866 | 72.0 | % | 3,993 | 75.0 | % |
| CML 2 | 1,066 | 21.0 | % | 1,117 | 21.0 | % | 1,054 | 20.0 | % | 905 | 17.0 | % |
| CML 3 and below | 406 | 8.0 | % | 426 | 8.0 | % | 415 | 8.0 | % | 417 | 8.0 | % |
| Total Commercial mortgage loans | 5,186 | 100.0 | % | 5,336 | 100.0 | % | 5,335 | 100.0 | % | 5,315 | 100.0 | % |
| (1) Presented one quarter in arrears based on the timing of our statutory filings. |

| Voya Financial | Page 34 of 43 |
|---|
Alternative Investment Income
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Wealth Solutions | |||||||
| Average alternative investments | 1,459 | 1,537 | 1,613 | 1,615 | 1,659 | 1,459 | 1,659 |
| Alternative investment income | 24 | 4 | 21 | 30 | 11 | 24 | 11 |
| Health Solutions | |||||||
| Average alternative investments | 243 | 171 | 199 | 179 | 125 | 243 | 125 |
| Alternative investment income | 6 | — | 3 | 4 | 1 | 6 | 1 |
| Investment Management | |||||||
| Average alternative investments | 312 | 318 | 326 | 325 | 318 | 312 | 318 |
| Alternative investment income | 6 | 5 | 5 | 8 | 9 | 6 | 9 |

| Voya Financial | Page 35 of 43 |
|---|
Alternative Income and Prepayments Above (Below) Long-Term Expectations
| Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|
| (in millions ) | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Alternative Income Above (Below) Long-Term Expectations (1) | ||||||
| Wealth Solutions | (31) | (16) | (7) | (26) | (63) | (135) |
| Health Solutions | (5) | (2) | — | (2) | (8) | (14) |
| Investment Management | (2) | (2) | — | 2 | (5) | (30) |
| Total | (38) | (20) | (7) | (26) | (76) | (179) |
| Prepayments Above (Below) Long-Term Expectations (1) | ||||||
| Wealth Solutions | (8) | (8) | (7) | (7) | (28) | (26) |
| Health Solutions | — | — | — | — | — | — |
| Investment Management | — | — | — | — | — | — |
| Total | (8) | (8) | (7) | (7) | (28) | (26) |
| Alternative Income and Prepayments Above (Below) Long-Term Expectations (1) | ||||||
| Wealth Solutions | (39) | (24) | (14) | (33) | (91) | (161) |
| Health Solutions | (5) | (2) | — | (2) | (8) | (15) |
| Investment Management | (2) | (2) | — | 2 | (5) | (30) |
| Total | (46) | (28) | (14) | (34) | (104) | (206) |
| (1) Amount by which Investment income from alternative investments and prepayment fees exceeds or is less than our long-term expectation. Long-term expectation for alternative investments is a 9% annual return, which for 2024, 2023 and 2022 was approximately 45 million to 48 million per quarter, pre-tax and before variable compensation. Long-term expectation for prepayment fees is a 10 basis point annual contribution to yield, which for 2024, 2023 and 2022 was approximately 8 million to 10 million per quarter, pre-tax and before variable compensation. |
All values are in US Dollars.

Reconciliations

| Voya Financial | Page 37 of 43 |
|---|
Reconciliation of Adjusted Operating Earnings Before Income Taxes and Earnings Per Common Share (Diluted)
| (in millions , except per share) | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | ||||||||||
| After income taxes (1) | Per share (2) | Before income taxes | After income taxes (1) | Per share (2) | Before income taxes | After income taxes (1) | Per share (2) | Before income taxes | After income taxes (1) | Per share (2) | Before income taxes | After income taxes (1) | Per share (2) | |
| Income (loss) available to Voya Financial, Inc.'s common shareholders | 234 | 2.24 | 118 | 1.10 | 248 | 2.29 | 154 | 1.41 | 69 | 0.63 | ||||
| Plus: Net income (loss) attributable to noncontrolling interests | 37 | 0.35 | (3) | (0.03) | (16) | (0.14) | 77 | 0.70 | 46 | 0.42 | ||||
| Less: Preferred stock dividends | (17) | 0.16 | (4) | 0.04 | (14) | (0.13) | (4) | (0.04) | (14) | (0.13) | ||||
| Income (loss) | 288 | 2.75 | 102 | 119 | 1.11 | 172 | 246 | 2.28 | 263 | 235 | 2.14 | 141 | 129 | 1.18 |
| Less: | ||||||||||||||
| Net investment gains (losses) (3) | 50 | 0.48 | (10) | (8) | (0.08) | 42 | 43 | 0.40 | (38) | (30) | (0.27) | (9) | (7) | (0.06) |
| Income (loss) related to businesses exited or to be exited through reinsurance or divestment (4) | 13 | 0.12 | (60) | (38) | (0.36) | (68) | 38 | 0.35 | (21) | (17) | (0.15) | (33) | (26) | (0.23) |
| Net income (loss) attributable to noncontrolling interests | 37 | 0.35 | (3) | (3) | (0.03) | (16) | (16) | (0.14) | 77 | 77 | 0.70 | 46 | 46 | 0.42 |
| Dividend payments made to preferred shareholders | 17 | (0.16) | 4 | 4 | (0.04) | 14 | 14 | 0.13 | 4 | 4 | 0.04 | 14 | 14 | 0.13 |
| Other adjustments (5) | (14) | (0.13) | (30) | (10) | (0.09) | (28) | (21) | (0.19) | (52) | (41) | (0.38) | (70) | (56) | (0.51) |
| Adjusted operating earnings | 185 | 1.77 | 202 | 174 | 1.63 | 229 | 189 | 1.74 | 294 | 243 | 2.21 | 192 | 158 | 1.44 |
| Less: | ||||||||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation | (12) | (0.11) | (46) | (36) | (0.34) | (29) | (23) | (0.21) | (14) | (11) | (0.10) | (34) | (27) | (0.25) |
| Other (6) | — | — | — | — | — | (16) | (13) | (0.12) | — | — | — | — | — | — |
| Adjusted operating earnings excluding notable items | 197 | 1.88 | 248 | 210 | 1.97 | 273 | 224 | 2.07 | 308 | 253 | 2.31 | 226 | 185 | 1.69 |
| (1) For adjusted operating earnings, we apply a 21% tax rate and adjust for the dividends received deduction, tax credits, non-deductible compensation, and other tax benefits and expenses that relate to adjusted operating earnings. For net investment gains (losses), Income (loss) related to businesses exited, and other non-operating items, we apply a 21% tax rate and adjust for related tax benefits and expenses, including changes to tax valuation allowances and impacts related to changes in tax law. | ||||||||||||||
| (2) Per share calculations are based on un-rounded numbers. | ||||||||||||||
| (3) Includes a 45 million revaluation gain on the Voya India investment for the three months ended September 30, 2023. There was no tax expense associated with this gain. | ||||||||||||||
| (4) Includes tax benefits of 38 million and 92 million related to a divested business for the three months ended March 31, 2024 and September 30, 2023, respectively. | ||||||||||||||
| (5) Primarily consists of acquisition and integration costs associated with the Allianz Global Investors and Benefitfocus transactions and amortization of acquisition-related intangible assets. For the three months ended December 31, 2023, also includes 20 million, after-tax, of severance costs and a 17 million, after-tax, net favorable adjustment to certain acquisition-related assets and liabilities. For the three months ended June 30, 2023, also includes a 13 million, after-tax, impairment related to a vacated leased building. | ||||||||||||||
| (6) Includes changes in certain legal and other reserves not expected to recur at the same level. |
All values are in US Dollars.

| Voya Financial | Page 38 of 43 |
|---|
Reconciliation of Adjusted Operating Revenues
| Three Months Ended | Year-to-Date | ||||||
|---|---|---|---|---|---|---|---|
| (in millions USD) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Total revenues | 2,051 | 1,819 | 1,823 | 1,871 | 1,835 | 2,051 | 1,835 |
| Less: | |||||||
| Net investment gains (losses) | 47 | (23) | 40 | (46) | (14) | 47 | (14) |
| Revenues (losses) related to businesses exited or to be exited through reinsurance or divestment | 24 | 60 | 21 | 2 | 30 | 24 | 30 |
| Revenues (loss) attributable to noncontrolling interests | 65 | 37 | 22 | 128 | 60 | 65 | 60 |
| Other adjustments | 52 | 59 | 24 | 67 | 60 | 52 | 60 |
| Total adjusted operating revenues | 1,863 | 1,686 | 1,717 | 1,721 | 1,697 | 1,863 | 1,697 |
| Adjusted operating revenues by segment | |||||||
| Wealth Solutions | 719 | 686 | 702 | 705 | 684 | 719 | 684 |
| Health Solutions | 905 | 764 | 768 | 775 | 774 | 905 | 774 |
| Investment Management | 234 | 228 | 233 | 226 | 229 | 234 | 229 |
| Corporate | 4 | 9 | 14 | 15 | 11 | 4 | 11 |
| Total adjusted operating revenues | 1,863 | 1,686 | 1,717 | 1,721 | 1,697 | 1,863 | 1,697 |

| Voya Financial | Page 39 of 43 |
|---|
Wealth Solutions and Health Solutions Reconciliation of Net Revenues
| Page | Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Wealth Solutions | ||||||||
| Adjusted operating revenues | page 8 | 719 | 686 | 702 | 705 | 684 | 2,812 | 2,707 |
| Interest credited and other benefits to contract owners/policyholders | (216) | (223) | (226) | (224) | (222) | (889) | (890) | |
| Net revenue | page 14 | 504 | 462 | 475 | 481 | 463 | 1,922 | 1,817 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (14) | (39) | (24) | (14) | (33) | (91) | (161) | |
| Net revenue excluding notable items | page 28 | 517 | 502 | 499 | 495 | 496 | 2,013 | 1,978 |
| Health Solutions | ||||||||
| Adjusted operating revenues | page 8 | 905 | 764 | 768 | 775 | 774 | 3,212 | 2,709 |
| Interest credited and other benefits to contract owners/policyholders | (613) | (491) | (504) | (433) | (467) | (2,041) | (1,669) | |
| Net revenue | page 18 | 293 | 272 | 264 | 342 | 306 | 1,172 | 1,039 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | — | (5) | (2) | — | (2) | (8) | (15) | |
| Other adjustments to net underwriting gain (loss) and other revenue (1) | — | — | (16) | — | — | (16) | 57 | |
| Net revenue excluding notable items | page 28 | 293 | 277 | 283 | 343 | 309 | 1,196 | 997 |
| (1) Includes changes in certain legal and other reserves not expected to recur at the same level. |

| Voya Financial | Page 40 of 43 |
|---|
Investment Management and Consolidated Reconciliation of Net Revenues
| Page | Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Investment Management | ||||||||
| Adjusted operating revenues | page 8 | 234 | 228 | 233 | 226 | 229 | 921 | 807 |
| Net revenue | page 21 | 234 | 228 | 233 | 226 | 229 | 921 | 807 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (1) | (2) | (2) | — | 2 | (5) | (30) | |
| Net revenue excluding notable items | page 28 | 236 | 230 | 235 | 226 | 227 | 927 | 836 |
| Consolidated | ||||||||
| Total Adjusted operating revenues | page 8 | 1,863 | 1,686 | 1,717 | 1,721 | 1,697 | 6,987 | 6,276 |
| Interest credited and other benefits to contract owners/policyholders | (829) | (715) | (730) | (656) | (689) | (2,930) | (2,559) | |
| Corporate Adjusted operating revenues (1) | (4) | (9) | (14) | (15) | (11) | (42) | (56) | |
| Net revenue | pages 14/18/21 | 1,031 | 962 | 972 | 1,050 | 998 | 4,015 | 3,663 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations | (15) | (46) | (28) | (14) | (34) | (104) | (206) | |
| Other adjustments | — | — | (16) | — | — | (16) | 57 | |
| Net revenue excluding notable items | page 28 | 1,045 | 1,008 | 1,016 | 1,064 | 1,032 | 4,136 | 3,811 |
| (1) Includes primarily TSA Revenue. |

| Voya Financial | Page 41 of 43 |
|---|
Reconciliation of Adjusted Operating Earnings Before Income Taxes Excluding Notable Items by Segment
| Page | Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Wealth Solutions | ||||||||
| Adjusted operating earnings before income taxes | page 14 | 186 | 147 | 179 | 174 | 132 | 686 | 602 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation | (14) | (39) | (24) | (14) | (33) | (91) | (161) | |
| Adjusted operating earnings excluding notable items | page 28 | 200 | 187 | 202 | 188 | 166 | 777 | 763 |
| Health Solutions | ||||||||
| Adjusted operating earnings before income taxes | page 18 | 59 | 44 | 53 | 124 | 94 | 280 | 376 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation | — | (5) | (2) | — | (2) | (8) | (15) | |
| Other (1) | — | — | (16) | — | — | (16) | 57 | |
| Adjusted operating earnings excluding notable items | page 28 | 60 | 48 | 71 | 125 | 97 | 304 | 335 |
| Investment Management | ||||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | page 21 | 53 | 57 | 63 | 63 | 42 | 236 | 190 |
| Less: | ||||||||
| Alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation | (1) | (2) | (3) | 1 | 2 | (5) | (24) | |
| Adjusted operating earnings excluding notable items, including Allianz noncontrolling interest | page 28 | 54 | 60 | 66 | 62 | 41 | 242 | 212 |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest excluding notable items | 12 | 13 | 14 | 14 | 9 | 51 | 36 | |
| Adjusted operating earnings excluding notable items | 42 | 47 | 52 | 49 | 31 | 190 | 177 | |
| (1) Includes changes in certain legal and other reserves not expected to recur at the same level. | ||||||||
| Voya Financial | Page 42 of 43 | |||||||
| --- | --- |
Reconciliation of Adjusted Operating Earnings Before Income Taxes Excluding Notable Items by Segment
| Page | Three Months Ended | Twelve Months Ended | ||||||
|---|---|---|---|---|---|---|---|---|
| (in millions USD) | Reference | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 |
| Corporate | ||||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | page 26 | (64) | (33) | (52) | (54) | (69) | (203) | (255) |
| Adjusted operating earnings excluding notable items, including Allianz noncontrolling interest | page 28 | (64) | (33) | (52) | (54) | (69) | (203) | (255) |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest excluding notable items | (1) | 1 | — | — | (1) | — | (2) | |
| Adjusted operating earnings excluding notable items | (63) | (34) | (52) | (53) | (68) | (202) | (252) | |
| Consolidated | ||||||||
| Adjusted operating earnings before income taxes, including Allianz noncontrolling interest | page 7 | 235 | 215 | 242 | 307 | 200 | 999 | 914 |
| Less: | ||||||||
| Total Notable Items Adjustments | (15) | (46) | (45) | (14) | (34) | (119) | (142) | |
| Adjusted operating earnings excluding notable items, including Allianz noncontrolling interest | 249 | 261 | 287 | 321 | 234 | 1,119 | 1,055 | |
| Less: Earnings (loss) attributable to Allianz noncontrolling interest excluding notable items | 11 | 13 | 14 | 13 | 8 | 51 | 34 | |
| Adjusted operating earnings excluding notable items | page 28 | 238 | 248 | 273 | 308 | 226 | 1,067 | 1,022 |

| Voya Financial | Page 43 of 43 |
|---|
Reconciliation of Book Value Per Common Share, Excluding AOCI, Leverage Ratio and Adjusted Diluted Shares
| Three Months Ended or As of | Year-to-Date or As of | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| (in whole dollars) | 3/31/2024 | 12/31/2023 | 9/30/2023 | 6/30/2023 | 3/31/2023 | 3/31/2024 | 3/31/2023 | |||||||
| Book value per common share, including AOCI | 34.96 | 34.80 | 23.93 | 29.19 | 34.03 | 34.96 | 34.03 | |||||||
| Per share impact of AOCI | 24.37 | 23.32 | 33.62 | 26.40 | 25.92 | 24.37 | 25.92 | |||||||
| Book value per common share, excluding AOCI | 59.33 | 58.12 | 57.55 | 55.59 | 59.95 | 59.33 | 59.95 | |||||||
| Debt to capital ratio | 33.6 | % | 33.3 | % | 40.1 | % | 37.7 | % | 36.1 | % | 33.6 | % | 36.1 | % |
| Capital impact of adding noncontrolling interest | -7.2 | % | -7.6 | % | -10.3 | % | -8.9 | % | -7.3 | % | -7.2 | % | -7.3 | % |
| Impact of adding other financial obligations and treatment of preferred stock (1) | 10.1 | % | 10.0 | % | 11.3 | % | 10.4 | % | 9.8 | % | 10.1 | % | 9.8 | % |
| Capital impact of excluding AOCI | -8.4 | % | -7.9 | % | -13.3 | % | -10.0 | % | -9.1 | % | -8.4 | % | -9.1 | % |
| Financial leverage ratio excluding AOCI | 28.1 | % | 27.8 | % | 27.8 | % | 29.2 | % | 29.5 | % | 28.1 | % | 29.5 | % |
| Reconciliation of shares used in Adjusted operating earnings per common share (Diluted) | ||||||||||||||
| Weighted-average common shares outstanding - Basic | 102.1 | 104.0 | 105.8 | 103.0 | 97.7 | 102.1 | 97.7 | |||||||
| Dilutive effect of warrants | — | — | — | 4.0 | 8.9 | — | 8.9 | |||||||
| Other dilutive effects (2) | 2.5 | 2.8 | 2.7 | 2.8 | 2.9 | 2.5 | 2.9 | |||||||
| Weighted-average common shares outstanding - Diluted | 104.5 | 106.9 | 108.4 | 109.8 | 109.6 | 104.5 | 109.6 | |||||||
| Dilutive effect of the exercise or issuance of stock-based awards (3) | — | — | — | — | — | — | — | |||||||
| Weighted average common shares outstanding - Adjusted Diluted (3) | 104.5 | 106.9 | 108.4 | 109.8 | 109.6 | 104.5 | 109.6 | |||||||
| (1) Includes operating leases, finance leases, and unfunded pension plan after-tax and the impact of eliminating equity treatment for preferred stock. | ||||||||||||||
| (2) Includes stock-based compensation awards such as restricted stock units (RSU), performance stock units (PSU), or stock options. | ||||||||||||||
| (3) For periods in which there is Net loss available to common shareholders, adjusted operating earnings per common share (EPS) calculation includes additional dilutive shares, as the inclusion of these shares for stock compensation plans would not be anti-dilutive to the adjusted operating EPS calculation. |
