Earnings Call Transcript

WYNDHAM HOTELS & RESORTS, INC. (WH)

Earnings Call Transcript 2024-03-31 For: 2024-03-31
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Added on April 04, 2026

Earnings Call Transcript - WH Q1 2024

Matt Capuzzi, Senior Vice President of Investor Relations

Thank you, operator. Good morning, and thank you for joining us. With me today are Geoff Ballotti, our CEO; and Michele Allen, our CFO and Head of Strategy. Before we get started, I want to remind you that our remarks today will contain forward-looking statements. These statements are subject to risk factors that may cause our actual results to differ materially from those expressed or implied. These risk factors are discussed in detail in our most recent annual report on Form 10-K filed with the Securities and Exchange Commission and any subsequent reports filed with the SEC. We'll also be referring to a number of non-GAAP measures. Corresponding GAAP measures and a reconciliation of non-GAAP measures to GAAP metrics are provided in our earnings release, which is available on our investor relations website at investor.wyndhamhotels.com. We are providing certain measures discussing future impacts on a non-GAAP basis only because without unreasonable efforts, we are unable to provide the comparable GAAP metric. In addition, last evening, we posted an investor presentation containing supplemental information on our investor relations website. We may continue to provide supplemental information on our website and on our social media channels in the future. Accordingly, we encourage our investors to monitor our website and our social media channels in addition to our press releases, filings submitted with the SEC, and any public conference calls or webcasts. With that, I will turn the call over to Geoff.

Geoffrey Ballotti, CEO

Thanks, Matt, and thanks, everyone, for joining us this morning. Despite a challenging RevPAR environment here in the United States, we're pleased to report another strong quarter of progress on our executions, openings, retention, and net room growth around the world. In addition, late last week, our Board increased our share repurchase authorization by $400 million, demonstrating its confidence in our ability to generate significant cash flow and its commitment to continued shareholder returns in the year ahead. We opened over 13,000 rooms globally, 27% more rooms than we opened last year, our largest first quarter of room openings since going public nearly 6 years ago. We increased our franchisee retention rate by 30 basis points versus the same time last year to 95.6%. We delivered a record 3.7% increase in net room growth and most importantly, for the 15th consecutive quarter, we grew our development pipeline by 8% to a record 243,000 rooms. Here in the United States, we again saw both sequential and year-on-year improvement driven by 3.3% system growth in the more revenue-intense midscale and above segments. We added 50 hotels domestically, including 11 hotel conversions under the newly created WaterWalk Extended Stay by Wyndham brand, located in key markets such as Charlotte, Raleigh, Tucson, and Jacksonville. WaterWalk by Wyndham adds higher fee PAR hotels to our system while expanding our portfolio into the upscale extended stay segment, complementing our new construction ECHO Suites and midscale Hawthorn Suites Extended Stay brands. Internationally, we increased net rooms by 1% sequentially and by 8% versus prior year. Our Latin America team drove over 2% of sequential net room growth and 6% of net room growth versus prior year, adding significant conversions from competitive brands like the 600-room Wyndham São Paulo Convention Center Hotel and the financial capital of Brazil along with the new Tryp by Wyndham Asunción, steps from the renowned shopping centers of Paraguay's capital city. Our EMEA team, which added 49% more rooms to its development pipeline than they did in the first quarter of 2023, once again grew net room sequentially and by 12% versus prior year, adding aspirational hotels like the Ramada Sapanca Thermal Resort in Turkey and the new Trademark by Wyndham H2 Hotel in Downtown Vienna, Austria. Last month, I had the opportunity to visit with our teams in Singapore and Shanghai and joined the signing ceremonies for 27 of the over 60 hotel contracts awarded to owners this quarter across Asia Pacific. Our Southeast Asia and Pacific Rim region, which increased rooms by 2% sequentially and by 16% versus last year, entered several new markets, including Pattaya, a growing leisure destination in Thailand. In January, we opened the Wyndham John Tien, an upscale new construction hotel in the first of another 8 hotels we expect to open in the Pattaya market over the next 5 years. And our direct franchising team in China, which grew net rooms 1% sequentially and by 13% versus prior year, also had another strong quarter of openings and executions, awarding 38 new contracts to owners, over 3 times what they awarded last year in the first quarter and opening new construction and conversion hotels across the country, like the Wyndham Dalian Jinpu, an upper upscale 5-star hotel in the City Center of Henan Province. Globally, our teams awarded 171 contracts for approximately 24,000 room additions. Domestic contracts signed in the first quarter were 50% higher than last year for our midscale and above segments and international Q1 signings increased by 80% year-over-year. This acceleration of our development activity grew our pipeline to a record 243,000 rooms and nearly 2,000 hotels. Midscale and above brands in the pipeline increased 4% to a record 168,000 rooms and now represent nearly 70% of our pipeline. Our domestic pipeline for midscale and above brands increased by 4%, and the pipeline for our highest international RevPAR regions of EMEA and Latin America increased by 21%. In the toughest quarterly comp we will face all year, domestic RevPAR finished down 5% compared with 2023. Domestic occupancy finished at 90% of 2019 levels, down 440 basis points from Q1 of 2023, while pricing power remained strong with ADRs 14% higher than pre-COVID levels yet still trailing inflation, which has increased 23% over the same period. RevPAR improved 240 basis points from February into March and accelerated into April. Month-to-date through the 20th of April, domestic RevPAR ran 4% ahead of the year, benefiting from both the Easter shift to Q1 and weekend demand around the solar eclipse on April 8. And May revenue on the books is pacing 7% higher than it was at the same time last year. International RevPAR increased 14% to prior year in constant currency, driven by strength in Latin America, where RevPAR increased by 41%, and across EMEA, where RevPAR increased by over 10%, and in China, which continues to face deflationary pressures, RevPAR also increased by over 10% year-over-year, driven by both ADR and occupancy, outpacing STR China RevPAR growth by 700 basis points. Ancillary revenues increased 8% during the first quarter, driven by success from our Blue Thread licensing agreement with Travel + Leisure Group along with several new product offerings like our paid $95 Wyndham Rewards earner Business Card, which has garnered acclaim as Forbes' Best Business Card for Road Warriors, thanks to its automatic diamond status and its ability to earn a best-in-class 8 points for every $1 spent on hotel stays and gas purchases. And last week, we launched Wyndham Business to streamline the direct booking process for businesses of all types and sizes along with travel planners who are contracting hotel nights for our nation's 15 million infrastructure workers across the United States of America, offering these planners a comprehensive suite of free tools that guarantee their companies a minimum 10% room discount, easy direct billing, and instant group bookings with tailored Wyndham Rewards, ensuring a smooth travel planning process with personalized support from dedicated sales professionals. We anticipate that Wyndham Business will not only drive additional bookings to our select service hotels, but it will also drive additional membership to Wyndham Rewards, USA TODAY's #1 loyalty program for 6 years running, along with additional cardholders to our suite of co-branded credit card products, providing us a new channel for ancillary fee growth. We're currently offering 4 distinct credit card products tied to Wyndham Rewards in the U.S., and we see significant opportunities to expand these products globally as Wyndham Rewards continues to grow in importance both domestically and internationally, up over 40% since 2019 and up 7% year-over-year to 108 million members strong. Finally, we'd like to thank our franchisees and team members for their unwavering commitment and support over the past months throughout Choice's failed takeover attempt of our company. Through it all, it was no surprise to see Wyndham Hotels and Resorts selected by Newsweek as one of the 2024 most trustworthy companies in America and as a 4-time honoree as one of the 2024 World's most ethical companies by Ethisphere. On behalf of our Board, we also want to thank our shareholders for their overwhelming support. We're confident in our growth strategy and in our ability to create substantial value both in the short term and in the long term. And with that, I'll now turn the call over to Michele. Michele?

Michele Allen, CFO and Head of Strategy

Thanks, Geoff, and good morning, everyone. I'll begin my remarks today with a detailed review of our first quarter results. I'll then review our cash flows and balance sheet, followed by our outlook. Before we begin, let me remind everyone that the comparability of our quarterly results is impacted by the timing of our marketing fund spend, as discussed back on our February call. In the first quarter this year, marketing fund expenses exceeded revenues by $14 million, as expected, compared to expenses exceeding revenues by $4 million in the first quarter of last year. To enhance transparency and provide a better understanding of the results of our ongoing operations, I will be highlighting our results on a comparable basis, which neutralizes the marketing fund impact. In the first quarter, we generated $304 million of fee-related and other revenues and $141 million of adjusted EBITDA. Fee-related and other revenues declined $4 million year-over-year, reflecting a 4% decline in royalties and franchise fees and a 3% decline in marketing revenues. These declines were partially offset by an 8% increase in ancillary fee streams. The decline in royalties and franchise fees primarily reflects lower RevPAR in the U.S. and the lapping of our highest quarter of other franchisees, both of which were partially offset by a larger global system and international RevPAR growth. Ancillary revenues reflect higher license fees and credit card revenues, as well as the effects of strategic marketing partnerships driven by initiatives that harness the power of our Wyndham Rewards loyalty program. Adjusted EBITDA grew 3% on a comparable basis, and our adjusted EBITDA margin improved 250 basis points to 83%. First quarter adjusted diluted EPS was $0.78, up 1% on a comparable basis, reflecting adjusted EBITDA growth as well as benefits from our share repurchase activity, which were partially offset by higher interest expense. During the first quarter, we executed $275 million of new forward starting interest rate swaps on our Term Loan B facility, which will begin in the fourth quarter 2024 and expire in the fourth quarter 2027 at just under 3.4%. As a result, nearly all of our Term Loan B is now swapped through the end of 2027 at a blended fixed rate of 3.3%, more than 200 basis points lower than current SOFR levels. Free cash flow before development advances and transaction costs was $102 million, up 5% year-over-year, primarily reflecting adjusted EBITDA growth. Development advance spend increased $18 million year-over-year, reflecting our ongoing efforts to capitalize on opportunities in the competitive landscape, particularly in attracting higher fee PAR properties to our system across the globe. We returned $89 million to our shareholders in the first quarter through $57 million of share repurchases and $32 million of common stock dividends. We ended the quarter with over $580 million in total liquidity, and our net leverage ratio of 3.4 times was in the lower half of our target range. We are planning to finish the year at a net leverage ratio of at least 3.5 times, which provides over $400 million of capital available for share repurchases this year, or 7% of our outstanding shares at recent price levels. Additionally, depending upon the availability and actionability of M&A opportunities, we could increase our leverage to 4 times, which will provide us with over $750 million of available capital, which would equate to 13% of our outstanding shares. And with the Board's recent approval of an additional $400 million in share repurchase authorization, we now have nearly $800 million available under the program. Turning now to outlook. We're increasing our adjusted diluted EPS projection by $0.07 to a range of $4.18 to $4.30 to account for our first quarter share repurchase activity. This outlook is based on a lower diluted share count of 81.6 million shares and, as usual, excludes any future potential share repurchase activity. Our outlook for RevPAR remains unchanged. You'll recall from our February call that we expected a challenging comp in the first quarter with gradual improvement moving throughout the remainder of 2024. Last year, in the second quarter, we began to see a shift in travel patterns as COVID restrictions were lifted. Cruise and inexpensive air travel to destinations like Mexico and the Caribbean opened back up, while domestic leisure and drive-to hotels experienced demand declines, especially along the coast. We saw domestic RevPAR gradually deteriorate in 2023, starting modestly at down 1% in the second quarter and then deepening to down 4% by year-end. We are now beginning to lap these effects. Geoff already touched on some of the improving trends that we began seeing in March, April, and May. When combining these recent trends with our expectation of incremental infrastructure capture as we move into the second half of the year and strong positive growth internationally, we continue to expect full-year global RevPAR growth of 2% to 3% this year. There are also no changes to our expectations for the marketing funds. For Q2, we expect the funds to overspend by $5 million to $10 million, bringing the first half overspend to approximately $20 million, which we then expect will reverse in the back half of this year. Combined with the $7 million we recorded during 2023, we now expect costs relating to Choice's failed takeover attempt to approximate $50 million in total, down from the previous $75 million estimate. The vast majority of this amount will be paid out in the second quarter, and remember that these costs are excluded from our 2024 outlook. In closing, our first quarter results reflect strong execution on our growth strategy despite softer industry-wide RevPAR in the U.S. We continue to accelerate net room growth and pipeline growth. We generated significant ancillary fee growth and improved operating margins, driving incremental earnings growth. And we continue to generate significant cash while maintaining a strong balance sheet with ample leverage capacity to further enhance shareholder returns over the remainder of the year. With that, Geoff and I would be happy to take your questions. Operator?

Operator, Operator

We'll go first this morning to Joe Greff of JPMorgan.

Joseph Greff, Analyst

Geoff, Michele, I know you talk to your developers and developer community frequently. I would love to hear from you about some of your recent conversations that you had with them, particularly after March 11, the date that Choice decided to stop the pursuit of buying you. Are you seeing or are they communicating to you an acceleration or a pivot with respect to development so whatever pause you may have seen, has that reversed? And is there anything within these conversations that may be more brand-specific or conversion-specific that you would call out? And just my last follow-up question with respect to this topic is, is it fair to think that start to really pick up and accelerate now and maybe you're kind of closer to the 4%, the higher end of your net rooms growth target for the year versus the midpoint? And that's all for me.

Geoffrey Ballotti, CEO

Yes. Thanks, Joe. Absolutely. We are seeing a lot less uncertainty out there in the development community. We are talking to our franchisees, obviously, daily. Our teams had great successes, I think, was your question last quarter on the first question off. In terms of could last quarter have been better, we had a great fourth quarter, a record full year of openings. And we've had, again, our largest first quarter of openings since going public 6 years ago. But certainly, to your question with the deal noise dissipating, owners who were uncertain about committing to deals with us, those who did not want to wind up in the Choice system have agreed to sign. And I think there's no better example of that than the dozen WaterWalk conversions that we did this month. So yes, I mean, the conversations, the trend, the pause, if there was one out there, has reversed, and we're certainly seeing a lot more activity on both the conversion and the new construction signing front. Our teams had a really good quarter, not only on the conversion side; our conversion room openings from a signing standpoint were up over 20%, I believe, in the quarter. But new construction executions were also up. They were up double digits, over 20%, I think, versus the first quarter and even back before COVID. Yes, we're really positive about the tenor of conversations that are going up there with our franchise development teams and any uncertainty that was out there in terms of doing business with us has certainly gone away.

Joseph Greff, Analyst

And then with respect to maybe the higher end of net rooms growth is more reasonable than sort of the midpoint?

Geoffrey Ballotti, CEO

We are feeling optimistic right now as we have raised our net room growth target from 2% to 4% to 3% to 4%. We just completed the first quarter with a 3.7% net room growth, which is our highest ever, and we believe we’re performing exceptionally well. Another important aspect is retention, and we are making significant progress. We have consistently stated that a one-point increase in retention corresponds to a one-point increase in net room growth. Our retention rates continue to improve both in the U.S. and internationally. Since our public offering, we have increased our domestic retention from 93% to over 95%, and this quarter we saw an improvement of 20 basis points year-over-year domestically, with an international improvement of 30 basis points. This raised net room growth target of 3% to 4%, with a first quarter achievement of 3.7%, gives us the confidence to continue increasing that target.

Operator, Operator

We go next now to David Katz of Jefferies.

David Katz, Analyst

Pursuant to the subject of NUG, I wanted to go just a little bit further. One of the things we've been seeing and I think the deal that you included in your announcement exemplifies it where we're seeing some affiliate-type deals. Can we just talk more about the NUG environment generally? Should we be seeing more of those kinds of deals? And give us a little bit of understanding about the revenue intensity of those kinds of deals because it seems to be more than just yourselves; more of an industry trend.

Geoffrey Ballotti, CEO

Sure. I mean, I think if you look at our pipeline, what you continue to see, David, is it weighted more to upscale and higher RevPAR brands like WaterWalk, which I'll talk about in a second. I mean, if you look at our openings this quarter, we'll always be leading in the economy segment, but when it comes to the midscale and above segments, our opens in the first quarter, midscale, upper midscale, upscale, they were up 30%. Our executions in terms of what our teams are selling was more in that revenue-intense segment; it was up 70% year-over-year in terms of executions. And you're seeing that reflected certainly as we've laid out in our IP, in our pipeline, our midscale and above pipeline in the more revenue-intense segments, which not only have a higher fee PAR attached to them, but they also have a higher royalty fee; the ability to drive that royalty fee higher has gone up. In terms of WaterWalk, that's a conversion straight franchise agreement that we're very, very excited about. It's a relationship with a really strong upscale brand in the more revenue-intense segments with a great pedigree. It's led by the very motivated granddaughter of the late Jack DeBore, who I think many on this call know he was the founder of Residence Inn and Summerfield and Candlewood Suites and just run by a very experienced group of developers. Jim Anhut is a 20-year IHG veteran, Jim Mrha is a 35-year Marriott and MGM veteran, and Jim Strawn is the President of WoodSpring. These guys have built a dozen really great upscale hotels in some great markets that we talked about in the script. I mean, if you look at the cover of Matt's IP, which you put out last night, you see a picture of one of those revenue-intense hotels, which the WaterWalk by Wyndham Boise just received 9 out of 10-star reviews on most of the online review sites. So this is a great upscale complement to our economy and midscale extended stay product. It's both new conversion and new construction and conversion opportunities for us and for our teams out there talking to owners of older upscale Gen 1 extended stay brands that are facing PIP requirements. It does not have a pipeline today, but we expect to build one. Our extended stay supply is underserved and demand is building. So our franchise sales teams will look to grow this brand aggressively. And a final point of your question, are there more deals like that out there for us to do? Absolutely.

David Katz, Analyst

So as the follow-up, Michele, going back to part of your commentary about the potential of reaching 4x leverage. We're always, obviously, listening with a high degree of scrutiny. Does that mean that there are maybe some things in the offing that we should just keep in mind and prepare ourselves for the remainder of this year? Or was that just setting some boundaries?

Michele Allen, CFO and Head of Strategy

I think it's setting some boundaries, maybe a floor and a ceiling with respect to share repurchases, David. But our first priority, we've always said for capital allocation is to invest in our business for future growth, and that can be through organic or inorganic opportunities, and that would include M&A. We're delighted with the progress we've made toward our net room growth and pipeline growth objectives this quarter. And so our strategy is working, and we're able to secure some really great revenue-accretive long-term franchise agreements. I think WaterWalk is a good example of us executing on that strategy. But when we think about the share repurchase, I would think about we're probably going to do a minimum of that $400 million, and then we could potentially go above the $400 million depending upon the availability and actionability of those investment opportunities. And the only other thing I probably would say is we believe that the stock is significantly undervalued at the current trading levels, and so that represents a compelling investment opportunity, which is why our Board recently authorized another $400 million in share repurchase, which then gives us the ability to go above and beyond that $400 million.

Operator, Operator

We'll go next now to Dany Asad of Bank of America.

Dany Asad, Analyst

In your prepared remarks, you guys called out domestic occupancy finishing at 90% of 2019. Can you maybe help us just get a sense for the remaining 10 points, where are they coming from, whether it's geographies or segments?

Michele Allen, CFO and Head of Strategy

The remaining 10 points of occupancy are going to come from really all over the United States and then the Southeast Asia and China regions, both of which in the U.S. and in Asia Pac, we continue to index below the 2019 levels. We see it not just in midweek, but also on weekends today. So we really think that there's opportunity across the globe to improve occupancy. I think you'll see the rest of the year RevPAR forecast assumes that we're going to pick up another point of occupancy. I don't think it's specific to any one particular region.

Dany Asad, Analyst

Got it. Okay. And then just as a follow-up, maybe a little bit higher level. Just looking at your unit growth, it's accelerated over the years quite nicely, we're right in that 3% to 4% rooms growth range you've guided to. But when we parse out where you're growing domestically, it looks like a lot of that incremental growth is coming from your higher-end chain scales. And at the same time, if we go back to what your footprint looked like in 2018, 2019, you have about 12% or 13% less economy rooms than you did back then. So can you maybe just help us understand what's driving this dynamic, and whether you'd consider this from a strategy perspective this is Wyndham actively pushing into higher chain scales?

Geoffrey Ballotti, CEO

Yes, Dany, I would say actively, we are certainly pushing into higher-chain scales, as I said on the previous question. But we will always be looking to lead in the economy segment. Now to your first part of your question in terms of why the economy declined, I would say that despite the limited new supply coming into the economy segment, where a third of the exits from our economy system are for non-hotel use. And the second part of that question, why are they leaving? The majority were older, lower-quality units. We still experienced, this quarter, the highest economy add rate since back in 2017, to your point, before we went public. Our owner-first value proposition is certainly resonating with franchisees. We had gross additions in the economy space at 3%. And our retention rate, I think the STR economy retention rate was several hundred basis points lower than our over 95% retention rate in the economy. So we're pleased that our economy retention rate continues to improve. We're pleased with the transaction volumes that we've been seeing. Certainly, the economy potential will increase for us with ECHO. And yes, we're really pleased domestically with the 3% net room growth in the midscale and above segments, which, to your question, we'll continue to focus on.

Operator, Operator

We go next now to Michael Bellisario of Baird.

Michael Bellisario, Analyst

Just my first question, I want to go back to net unit growth, but focus on key money in the development advanced notes. Maybe help us understand what are the returns you're targeting on those investments? And then secondarily, we can see the dollars going out the door in the cash flow statement, but maybe help us understand what percentage of deals that are either signed or opening are you actually putting money into?

Michele Allen, CFO and Head of Strategy

Good morning. From a return perspective, we are always targeting hurdle rates that are well in excess of our cost of capital, and that is part of our underwriting process. Geoff just talked about moving into the higher RevPAR chain scales, and over 75% of the deals that we funded in the quarter were in this category. And then, of course, we also are still starting to see some of our ECHO funding go out the door as well. So we're thrilled with the progress that we've made and the strategy of using key money to penetrate into those upper chain scale and higher RevPAR markets is working. And I'd say the amount of key money isn't necessarily tied to a specific percentage of deals. We're happy to participate in opportunities when they present themselves. Was there a second part to that question? I think I might have missed it.

Michael Bellisario, Analyst

The percentage of deals either signed or opening that you're putting money into, I guess, maybe the better question is, how much has it stepped up versus prior years or maybe it hasn't?

Michele Allen, CFO and Head of Strategy

I believe it has actually increased. A larger share of our openings and additions to the system is occurring in the higher RevPAR chain scales and markets. We are more willing and able to engage in these areas because they yield better returns from an underwriting standpoint.

Michael Bellisario, Analyst

Got it. Understood. And then my follow-up is on the buyback, but on the same lines on the spending front, what are the sources? Or what is the source of capital for that incremental buyback? Is it really just line of credit borrowings or are there other sources of capital that you could use to fund those buybacks to manage the interest expense better?

Michele Allen, CFO and Head of Strategy

No, I think most of it will come through leverage capacity this year.

Operator, Operator

We go next now to Patrick Scholes of Truist.

Charles Scholes, Analyst

My first question is when I look at where the stock is trading, I look on the valuation multiple, it looks to be about as cheap as it's ever been, and certainly, the spread on the valuation multiples between yourselves and most of the C corps is about as wide as it's ever been. What do you think investors are missing here? I'd like to hear your thoughts on that.

Geoffrey Ballotti, CEO

Yes, that's a great question, Patrick. We think about it every day. We're really excited about our progress since going public six years ago. In comparison to others, we are now a pure play, having sold our own and managed hotels as investors requested. We've exited all HMA guarantee deals and are growing in alignment with investor expectations. Investors want to see us maintain our delivery. Since going public, we've grown our pipeline by 40%, reaching nearly 2,000 hotels. We must keep performing; we have achieved 13 consecutive quarters of beating consensus EPS and adjusted EBITDA and hold an industry-leading EBITDA margin. It's essential to communicate our story regarding shareholder returns. We have returned $2 billion to our shareholders while continuing to execute our strategy. Last year, we opened more hotels than any other public company, with over 500 openings and 66,000 rooms. Although there are concerns regarding the macro RevPAR environment, we believe in our current strategy and are pleased with our retention efforts and pipeline growth. We need to demonstrate to investors the significant ancillary fee opportunities that are starting to materialize, as seen this quarter. Lastly, it's important to showcase our disciplined capital allocation strategy, which includes accretive deals like Vienna House and launching new brands such as ECHO and WaterWalk, while maintaining a dividend payout rate in the 30s and returning excess cash to shareholders.

Charles Scholes, Analyst

Okay. I do think something that might be helpful would be to have a big Investor Day. I don't think we've had one from you folks in a number of years. So that's my unsolicited opinion of something that might help. Moving on to my follow-up question. Is there anything you folks in the executive management team think you could be doing better at this point?

Geoffrey Ballotti, CEO

We think about that every day, Patrick. The last 10 months have shown us that we can always improve our communications. During this time, we have learned that increased communication is beneficial for our team members, shareholders, investors, and franchisees. Currently, we feel that our franchisee engagement level has reached an all-time high. Our retention rates are the best indicator of this, and we need to keep focusing on that.

Operator, Operator

We go next now to Brandt Montour of Barclays.

Brandt Montour, Analyst

So the infrastructure spend and the implied lift that you're looking for in the rest of the year from that segment. Can you just give us a sense of what you think that you did in the first quarter? Or what sort of delta or lift you got in the first quarter from that segment? And then just broadly on this piece of your business, is this business already booked? Or what kind of dynamics are there around your visibility for this specific business that gives you that confidence?

Geoffrey Ballotti, CEO

It is a great question, Brandt, in terms of visibility. There's a slide in our investor presentation that we have seen an uptick in federal government allocations from 15% last year to nearly 40% of the incremental $640 billion spend of the $1.5 trillion bill. It's mostly to the states, but only a fraction of that has been spent from a visibility standpoint. I mean, when you think about those big bridge and road and train projects and airport projects, the shovels haven't hit the ground. But since we've been investing in our capabilities, we have been able to track an 11% increase in infrastructure revenues for our franchisees. And everything that we're doing around that. Last week, we launched Wyndham Business to help manage company's travel needs, providing discounts and allowing planners to instantly book without needing to RFP or contract at one of our franchised hotels. And the pace of applications immediately doubled, and we think that will help lead that double-digit uptick that we're seeing in leads from those projects. We've seen a 20% increase in new accounts. So we think there is a tremendous amount of potential for us out there in the quarters ahead. We think it will translate into, I believe, Michele, about $5 million of royalty revenues to us this year. And we've put out what we think it means for us once those projects get underway. I'd stop maybe there. Well, I'd say finally, one thing. I think an opportunity that we believe is also out there that we're starting to see is a pickup in the oil and gas markets. I mean when you think about, Brandt, the nation's power demand growth from data center build-outs or AI booms or EV charging stations that are driving the electrification of America, natural gas is coming back. And some of our nation's largest oil and gas states are seeing a steady pickup they're increasingly excited about. I had the chance to talk to the CEO of one of our large owners last night, who has a lot of properties, a lot of Microtel Super 8s and Hawthorn Suites in West Virginia. He's seeing trucks back in his parking lot. He said that occupancy is slowly coming back. ADR is still not there yet, but he's very optimistic. And when we look at states that did perform well above last year in some of those oil and gas states, West Virginia was up, I think, about 5% over the prior year and up in Louisiana, similarly. Alaska was up double digits. So with over 10% of our system positioned in oil and gas markets, we're also feeling in addition to infrastructure, looking ahead, very well positioned to capture that comeback as a tailwind as well.

Brandt Montour, Analyst

Okay. That's great. And then maybe on the other side of things, on the leisure domestic travel side, I think we sort of got a good sense for the easing comps, but sort of in light of what we're all seeing away from you in the macro and the lower end and middle-income consumer, I guess we're heading to the big leisure travel period this summer. That's generally a strong period of the calendar for you. What are the indicators you could point to or what do you look at year-over-year that kind of gives you a sense of how that consumer is gearing up for this summer?

Geoffrey Ballotti, CEO

Sure. In response to Patrick's earlier question about what is affecting our stock, the main concern is the middle-income consumer. However, we observe that this group is more employed, and their wages and savings are higher than pre-COVID levels. Home prices and stock values are up, deposit levels are stable, and overall, they are in a strong financial position. Consumer confidence is also on the rise. According to the monthly insight report, consumer sentiment has increased significantly from about 65% to nearly 80% since last March. We have also seen longer lengths of stay, increasing by a couple of hundred basis points compared to when things slowed down. Our booking windows, which we monitor daily, continue to improve. Looking ahead to Memorial Day weekend and into May, booking windows have risen by 7% compared to last year, extending from 19 to 21 days. Cancellation rates remain steady, and with drive-to travel, which constitutes about 90% of our domestic demand, people are traveling further than they did before COVID. We anticipate this will continue to be the preferred vacation option this summer.

Operator, Operator

We'll go next now to Stephen Grambling of Morgan Stanley.

Stephen Grambling, Analyst

I guess following up on shareholder feedback. I guess one area we get questions on is just how the pipeline and net unit growth translates to fees. So looking at the pipeline, you did give some stats on the growth in midscale and above. Can you help quantify or provide color on how the royalty rates and RevPAR for the pipeline compares to the existing base, especially as we think about some of the new brand launches and how the pipeline has evolved over the past few years?

Michele Allen, CFO and Head of Strategy

Yes, sure. If you think about our development focus on the more revenue-accretive deals, our domestic pipeline right now carries a RevPAR premium in excess of 15% compared to our existing system and an average royalty rate that is at least 5 basis points higher than our current system. And specifically double-clicking into the midscale and above segment, we see a 30% RevPAR premium for those hotels compared to our existing system. But it's not just in the U.S. that we're driving towards this objective of increasing royalty rate and bringing in higher fee PAR rooms, we see it internationally and as we focus on growing our direct franchising business. And there, we're seeing royalty rates that are 15% higher on average than our current international system.

Operator, Operator

We go next now to Steve Pizzella of Deutsche Bank.

Steven Pizzella, Analyst

The February to March RevPAR improvement noted was pretty impressive, especially in the context of STR, limited service, RevPAR decelerating from February to March, implying some share gains for you. What do you think is driving that for you? And how should we think about that moving forward?

Geoffrey Ballotti, CEO

Yes, we observed a significant increase in March. We gained more than 100 basis points in market share as leisure travel began to pick up, and a substantial part of our business is focused on leisure. Additionally, we are noticing that travelers whose government and corporate funds have run out are starting to consider our offerings. Historically, our brands have performed better than the overall lodging market during economic pressures, and we believe this trend can continue. Our larger brands, like La Quinta and Hawthorn Suites, are significantly outperforming in terms of market share, as is Microtel. I’m particularly proud of the progress seen with Days Inn, which has boosted its fair market share from 117% to 120% in our latest report, driven by effective marketing efforts from our Wyndham Rewards team. Our occupancy share is also on the rise, increasing by over 700 basis points domestically compared to pre-COVID levels. We plan to continue promoting this momentum and aim to increase our share, becoming more competitive on average daily rates over time while targeting base business contracts to help franchisees optimize their rates closer to the arrival date on weekends. This is already starting to manifest.

Steven Pizzella, Analyst

Okay. And then just pivoting to margins. The margins ex marketing spend were fairly strong in the quarter. How much of the year-over-year margin growth is from the higher-margin ancillary revenue? And how much is from some of the core operating expenses? And how should we think about that moving forward?

Michele Allen, CFO and Head of Strategy

I believe it's roughly two-thirds from the ancillary revenue and about one-third from the cost side, but Matt will need to verify that.

Matt Capuzzi, Senior Vice President of Investor Relations

Yes, that sounds about right.

Michele Allen, CFO and Head of Strategy

We are expecting margins to be pretty comparable year-over-year on a full-year basis.

Operator, Operator

We'll go next now to Ian Zaffino of Oppenheimer.

Isaac Sellhausen, Analyst

This is Isaac Sellhausen on for Ian. Just a follow-up on the infrastructure impacts. Could you maybe help us understand how the 1% to 2% uplift is split between ADR and occupancy. I'm not sure if you can break out specifically, but it sounds like there's obviously a big opportunity more broadly to bridge the gap to 2019 occupancy levels.

Geoffrey Ballotti, CEO

Absolutely. We see tremendous occupancy more so than rate. One of the biggest issues that we've got out there is our rate, our pricing pressure, as we said in our prepared remarks, with rate up 14%. We are educating and working with our franchisees to make sure that when one of our field sales global sales teams brings them an infrastructure account, that they're not only immediately responding to the RFP, but that they're realizing that that base business that I just talked about is so important, albeit a much longer length of stay at a lower average daily rate.

Isaac Sellhausen, Analyst

Okay, understood. And then a quick follow-up on Extended Stay. When should we expect the first ECHO suites locations to open up? And maybe what's the timeline for conversions at WaterWalk as well?

Geoffrey Ballotti, CEO

Sure. It's a great question we ask our developers all the time. Slide 8 of our investor presentation, if you flip to that, shows a half a dozen of the nearly dozen that are nearing completion and should be opening soon across the country. We now have a dozen hotels under construction in 10 states from Florida all the way across the country and another 30 sites in active development. It's going to be up to the local inspection offices who receive their first certificate of occupancy. But my guess is it should be sometime this summer. Developers of Plano, Texas, and Spartanburg, South Carolina would be my guess; they're racing each other to have the grand opening that we'll all certainly attend. As to WaterWalk, I think in terms of timing, and we've just announced that deal, we're just right now doing everything that they're looking for in terms of bringing them on to our distribution platforms and shifting more mix to direct and getting them more Wyndham Business to drive operating margins. But as I said, this is a pipeline that our franchise sales team is very excited about beginning to build. And it will be a mix of conversion and new construction going forward.

Operator, Operator

We go next now to Alex Brignall of Redburn Atlantic.

Alex Brignall, Analyst

The first question is about RevPAR. It's a broader inquiry I’ve been asking everyone. Regarding the comparisons you mentioned, the year-on-year figure in Q1 2023 was the highest. However, according to your own reports, the number compared to 2019 was the lowest in Q1 2023, and it’s about 700 basis points more challenging when comparing 2019 to the second half of 2023. In Europe, which is entirely outside the U.S., we're starting to see negative year-on-year figures, especially in the U.K., as that’s when the comparatives became tougher. I’m trying to understand how you are approaching that comparison with 2019 instead of focusing solely on the year-on-year figure you mentioned.

Geoffrey Ballotti, CEO

Thank you, Alex. I'll let Michele discuss the year-on-year comparisons. Overall, we were very satisfied with our performance in Europe. All of our largest markets experienced positive year-on-year growth. Let's focus on the year-on-year data for a moment before addressing the base of the question regarding the advantages we still have compared to 2019. We observed low single-digit year-on-year growth in both Germany and the U.K. The U.K. performance was driven by both rate and occupancy, with a year-on-year increase of about 3%, where 1 percentage point came from rate increases and 2 percentage points from occupancy, which remained relatively flat. We also experienced double-digit growth in Turkey and Spain. Looking ahead for the rest of the year, we still benefit from an occupancy advantage when we look back to 2019. Compared to 2019, our international numbers improved from 45% in Q3 to 60% in Q4, which I believe is noted in the presentation. This represents 14 significant points of occupancy growth that we can achieve internationally. Across the globe, all our regions are experiencing a considerable increase. Moreover, our overseas corporate contracts and MICE business are crucial for us, and we're noticing a rebound there. European tour operators are feeling optimistic, and low-cost carriers in Europe are anticipating a record summer. Our European team is encouraged, as we see potential growth opportunities there, as well as in Asia. Michele, would you like to add anything?

Michele Allen, CFO and Head of Strategy

Yes. That was great, Geoff. I think the only thing I would add is most of the growth we've seen in Q1 versus 2019 is ADR, and it's the pricing power. It's not the recovery in occupancy. We still have a long runway of occupancy recovery in EMEA, in Asia Pacific, and in most of the international regions. So that's what we're really focused on from a recovery standpoint in international.

Alex Brignall, Analyst

Okay. Fantastic. And then just a follow-up. You have phenomenal signings performance all the way through COVID, much better than some of your peers. And it seems that that's continued after the hiatus that you had that wasn't of your causing. Do you think that the strength in Q1 is the market being stronger? Or would you attribute it largely to your own kind of performance and maybe taking back some share that had been held back whilst you were dealing with other people?

Geoffrey Ballotti, CEO

Sure, I'd say it's more about our own performance. We look at it from both conversion and new construction perspectives. Our new construction prototypes, like La Quintas, the La Quinta and Hawthorn dual brand, Microtel, and ECHO suites, have been performing very well with developers. Any uncertainty that paused conversations is now picking back up. Our new construction efforts increased by 20% compared to pre-COVID levels. This is reflected in our pipeline, and our conversion room signings continue to perform well due to the owner-first value we provide. We believe there’s no reason we can't maintain this momentum.

Operator, Operator

We'll take our next question now from Dan Wasiolek of Morningstar.

Dan Wasiolek, Analyst

You kind of already talked about this, but just in relation to that, I guess, tailwind potential of ADR kind of closing that gap with inflation and the occupancy recovery that you can still have. How are you guys thinking about that looking beyond this year? I mean, is this barring an economic recession and a potential couple-year tailwind for RevPAR growth that we can kind of look forward to, to maintaining the type of growth you're expecting this year for the next few years after that?

Michele Allen, CFO and Head of Strategy

Yes. I think it's a multiyear recovery, especially on the occupancy side, and we know that during periods of increasing demand, there is the ability to push rate higher. I would say, absent the occupancy recovery, I think there is still room for ADR growth, particularly when you look at it compared to the rate of inflation. So we see it as a multiyear recovery in both occupancy and ADR across the globe.

Operator, Operator

We go next now to Meredith Jensen of HSBC.

Meredith Prichard Jensen, Analyst

Yes. I was interested in the Wyndham for Business and how the new platform might differ from what existed prior? And what kind of metrics or what kind of questions we can ask going forward to kind of track the progress of that given the importance of groups and small businesses to your overall business?

Geoffrey Ballotti, CEO

Sure. Well, we are adding a lot to it. We've had a focus on, Meredith, obviously, helping companies manage their travel needs and providing discounts, but we're looking to help these planners make it easier to book. And I think the metric that you want to look at going forward are the number of members we have and the pace of applications and those applications being signed. And as I said since we've launched it just a week ago, our weekly pace has doubled, and it will further continue to drive the 1.8 million companies out there that are booking this infrastructure business for our select service economy and midscale hotels across the country. So, it is just one of those. We've done a lot from a technology standpoint to continue to make it easier to do business with us. We've been investing heavily in our capabilities. And we've been increasing our sales team to sell Wyndham Business. We've increased our sales team by 25%, and we'll continue to roll out more new technology like this that allows them to book without having to RFP and that's something that the team is really excited about as they've identified, I think we talked about this on the last call, over 3,600 projects within 10 miles of markets of our hotels with multiple hotels in those markets that are looking to contract because again, it is really early days. While 40% has been allocated of that spend, it's not yet been spent, and we want to make sure it's spent with us.

Meredith Prichard Jensen, Analyst

Super. One last quick, and apologies if I missed that before. If you could discuss kind of the engagement and the loyalty program between brands. If there's kind of a differential in kind of the occupancy there or the uptake and maybe internationally also what you're seeing?

Geoffrey Ballotti, CEO

Sure. Our share of occupancy, and you didn't miss it, I don't think, Meredith, we talked about it. But I touched high level that our share of occupancy was up over 700 basis points, which is really important for our franchisees. It's one of our biggest value proposition go-to-market offers that our franchise sales team has. And it is higher domestically than it is internationally. Roughly 1 out of every 2 check-ins are across the United States of America. Here in this country, we'll be asking for their loyalty points. Overseas, that share of occupancy is lower. But overseas, it's growing higher. It's growing faster, and it has an opportunity to continue to grow. I think our overall share of occupancy domestically is roughly 1 out of 2. I think on a global basis, we're somewhere approaching 40% share of occupancy. And with the work that our marketing teams are doing in countries like China, our China team is very bullish. The awareness of Wyndham continues to grow. We think about ancillary fee opportunities over there. I mean, we've become a lot more targeted. And from a digital marketing platform marketing standpoint, I mean, they're doing a lot of really creative things over there, we could continue to push that higher.

Operator, Operator

And our final question today will come from Patrick Scholes of Truist with a follow-up question.

Charles Scholes, Analyst

Great. Just a follow-up question here regarding the quarterly results, specifically international. Certainly, in Latin America, your numbers were phenomenal. Can you give us a little bit more color on how you did 41% RevPAR there? Certainly, that's caught us all by surprise.

Geoffrey Ballotti, CEO

It's a good question, Patrick. Most of the performance comes from Argentina, where hyperinflation is a significant issue. Excluding Argentina, our RevPAR in Latin America was around 3%, which was primarily influenced by Argentina's strong quarter. It remains a crucial market for us, but that accounted for most of the results. We also saw positive outcomes in Brazil and Peru.

Charles Scholes, Analyst

Okay. And then lastly on China here, you did significantly better than the overall market. What drove that?

Geoffrey Ballotti, CEO

Sure. Our team in China is very optimistic. We're observing an increase in domestic travel, which is influenced by flight capacity. Some of our competitors are struggling with load factors like they used to. Our team also believes that cost-awareness is a factor. This year, travelers in China are choosing to stay closer to home, particularly during the Chinese New Year, which I believe was from February 10 for 8 days. We witnessed a substantial rise in domestic travel during that time, and we anticipate this trend will continue throughout the year. The activity is primarily concentrated in our Tier 1 cities, where our prominent Wyndham brands are performing exceptionally well, likely outpacing those in Tier 2 and 3 cities.

Operator, Operator

At this time, Mr. Ballotti, I'd like to hand things back to you, sir, for any closing comments.

Geoffrey Ballotti, CEO

All right. Thank you, and thanks, everybody, for your questions and your interest in Wyndham Hotels & Resorts. Michele, Matt, and I look forward to talking to and hopefully seeing many of you in the weeks and months ahead at many of the upcoming investor conferences we'll be attending. Have a great day.

Operator, Operator

Thank you, Mr. Ballotti. This does conclude today's Wyndham Hotels & Resorts First Quarter 2024 Earnings Conference Call. Please disconnect your line at this time, and have a wonderful day.