Earnings Call
Full Truck Alliance Co. Ltd. (YMM)
Earnings Call Transcript - YMM Q1 2023
Operator, Operator
Ladies and gentlemen, good day and welcome to Full Truck Alliance's First Quarter 2023 Earnings Conference Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Mao Mao, Head of Investor Relations. Please go ahead.
Mao Mao, Head of Investor Relations
Thank you, operator. Please note that today’s discussion will contain forward-looking statements relating to the company’s future performance, which are intended to qualify for the Safe Harbor from liability, as established by the U.S. Private Securities Litigation Reform Act. Such statements are not guarantees of future performance and are subject to certain risks and uncertainties, assumptions and other factors. Some of these risks are beyond the company’s control and could cause actual results to differ materially from those mentioned in today’s press release and discussion. A general discussion of the risk factors that could affect FTA’s business and financial results is included in certain filings of the company with the SEC. The company does not undertake any obligation to update this forward-looking information, except as required by law. During today’s call, management will also discuss certain non-GAAP financial measures, for comparison purposes only. For a definition of non-GAAP financial measures, and a reconciliation of GAAP to non-GAAP financial results, please see the earnings release issued earlier today. Joining us today on the call from FTA’s senior management are Mr. Hui Zhang, our Founder, Chairman and CEO, and Mr. Simon Cai, our CFO. Management will begin with prepared remarks, and the call will conclude with a Q&A session. As a reminder, this conference is being recorded. In addition, a webcast replay of this call will be available on FTA’s investor relations website at ir.fulltruckalliance.com. I will now turn the call over to our Founder, Chairman, and CEO, Mr. Zhang. Please go ahead, sir.
Hui Zhang, Founder, Chairman and CEO
Hello everyone. Thank you for joining us today on our first quarter of 2023 earnings conference call. We are pleased to deliver another strong quarter of growth to kick off 2023, boosted by China’s economic rebound as the pandemic subsided. In particular, we experienced a sizable pick-up in activity following the Spring Festival in January. The improved user activity among truckers and shippers and sustainable growth across our businesses further accelerated our monetization efficiency in the first quarter, illustrating the unique appeal of our business model, while paving the way for our rapid business expansion and achievement of our long-term strategic goals. Now, a detailed look at our first quarter performance. Our peak daily fulfilled orders and active user numbers jumped to a historic high during the quarter. The number of fulfilled orders and the average shipper MAU reached 30.3 million and 1.75 million, respectively, up by 20.5% and 23.3% year-over-year, with an increasing contribution from high-quality direct shippers. Beyond that, both our top line and bottom line once again beat market expectations in the first quarter. Our total net revenues grew by 27.7% year-over-year to RMB1.7 billion, and under non-GAAP measures, our adjusted net income surged by 171.4% year-over-year to RMB514.8 million in the first quarter. Given that users’ rights and interests are always one of the company’s top priorities, we made significant efforts to further develop our user rating systems and strengthen our hierarchical mechanism to improve user experience during the quarter. Going forward, we will continue to accelerate the implementation of our operational strategies, which we believe will boost order matching efficiency and create more revenue for quality truckers while enhancing our user stickiness. Looking at the rest of the year, we plan to implement more active user acquisition strategies, consistently reinforce and enrich our products and services for direct shippers, and bolster the activity and stickiness of our users on the platform, positioning the company to advance our long-term growth in both user scale and freight volume. At the same time, we are prioritizing the expansion of our platform’s scale advantages, refining its operational process, and harnessing its core competitiveness in terms of freight matching, freight capacity allocation, and freight rate management, with the goal of creating greater value for users and building a healthy and stable ecosystem for our platform. Next, I’d like to provide an update on our share repurchase program. Pursuant to our US$500 million share repurchase program announced in March 2023, as of May 21, 2023, we had repurchased approximately 5.6 million ADS in aggregate for approximately US$37.4 million from the open market. Even in the current sluggish capital market environment, we are optimistic about the company’s long-term vision and development strategy and will continue to reward our shareholders through share buybacks. Lastly, earlier today, we announced a change to our Board. Mr. Wenjian Dai resigned from his position as a member of the company’s Board of Directors for personal reasons. Mr. Langbo Guo, our former Chief Strategy Officer, was appointed as a new director to fill the vacancy and was simultaneously promoted to President of the company. Mr. Guo will assume greater responsibilities in certain of our middle and back-office functions and business operations. Ms. Guizhen Ma, our current director of the Board, will take over Mr. Dai’s previous responsibilities as a member of our compensation committee. We would like to express our most sincere gratitude to Mr. Dai for his invaluable contribution to FTA over the years and look forward to Mr. Guo adding great value in his new position. Thank you, everyone. With that, I will turn the call over to our CFO, Simon, to elaborate further on more progress for the quarter and go over our operational and financial results in more detail. Simon, please go ahead.
Simon Cai, CFO
Thank you, Mr. Zhang, and hello to all of you. I would like to thank everyone for joining us today on our first quarter 2023 earnings call. I will start with operational highlights and then provide a brief overview of our key financials. Our fulfilled orders grew by 20.5% year-over-year in the first quarter, outpacing our expectations. Breaking down the monthly data, if we exclude the low demand during the Chinese New Year period, our platform’s order volume showed a steady upward trend month-over-month. It is worth mentioning that our order volume increased by more than 30% for the month of March, marking a record high. This better-than-expected performance was mainly attributable to ongoing improvements in user scale and activity. In particular, we noted a significant rebound in truckers’ engagement, which even exceeded pre-pandemic levels. Let me dig into the details. Transportation costs for truckers decreased during the quarter as the pandemic’s impact eased and impediments to transportation were eliminated. On top of that, the resumption of new user registration over the past six months has largely alleviated the shortage of truckers we observed last year. Thanks to our effective new initiatives and product optimizations designed to enhance user experience, as well as new user acquisitions, our user retention rate and engagement level continued to improve. We have also noticed that the industry’s competitive landscape has undergone some major changes due to the pandemic over the past two years. As offline models became inefficient and inaccessible for users during the pandemic, a growing number of truckers and shippers turned to online transactions and have not looked back. As a result, our market share in the spot FTL transportation market has increased significantly, and the network effects of our leading market position have become more pronounced. Turning to our fulfillment rate. The robust recovery in carrier supply has made it much easier for shippers to find truckers, hugely improving matching efficiency. Our average fulfillment rate for the first quarter reached 28%, a year-over-year increase of 6 percentage points and a quarter-over-quarter increase of 4 percentage points. In March, the fulfillment rate reached 30%, another historical record for us. The reduction in our matching time also reflects matching efficiency improvement. After a year of elevated levels, our median freight matching time returned to single digits during the first quarter, falling to about 8 minutes. Furthermore, in the first quarter, the order contribution from our non-negotiation based transactions, such as tap-and-go, entrusted shipment models and others surged to record highs, improving overall matching efficiency. We are very pleased to have achieved record-breaking performance amid high macroeconomic uncertainty and a low economic recovery, further strengthening our confidence in our long-term sustainable growth prospects and resilience of China’s macroenvironment. Now, moving on to our users. We strategically capitalized on the strong growth momentum from the fourth quarter last year to further broaden the scale of our user base during the first quarter, driving our first quarter average shipper MAUs to 1.78 million, up approximately 23% year-over-year. March average shipper MAUs reached 2 million, also an all-time high. Expansion of both our member and non-member user bases since the resumption of user acquisition last year has resulted in further optimization of our user composition. In the first quarter, the contribution from members and non-paying members by number of fulfilled orders increased by 5 percentage points year-over-year, reaching 45%. Notably, our members’ average fulfillment rate in the first quarter was close to 50%. Going forward, we expect continued improvement in our platform’s overall fulfillment rate as order contribution from low to medium frequency shippers increases. On the trucker side, our average trucker MAUs responding to orders increased by more than 10% year-over-year in the first quarter, with 3.55 million active truckers fulfilling orders in the past 12 months. Additionally, our 12-month rolling retention rate of shipper members and next-month retention of truckers who responded to orders remained high at around 85%. To further boost our leading position, we promoted our brand and increased our online exposure and recognition via various media such as App stores and short video platforms while also amplifying our offline marketing efforts through our local sales team, and attracted a sizable number of new high-quality users as a result. We believe China’s huge SME community offers a significant opportunity to add new direct shipper users, particularly members, to our platform. Accordingly, we plan to invest more resources and explore innovative ways to support our SME development, increase stickiness among our existing users, and appeal to more high-quality direct shippers, with the goal of optimizing our user composition with a greater proportion of members. Now, a quick look at our trucker growth system. After a trial period of just over five months, the trucker growth program we announced last quarter now covers all truckers on our platform. As part of this program, we introduced priority rights to certain qualified truckers with early access to high-quality freight information. Our users immediately embraced the new feature, which continues to gain wide recognition from the truckers. Last, let’s turn to our online transaction services. Revenue from our commission model reached RMB401 million this quarter, representing an increase of 55.3% year-over-year. This robust growth was primarily driven by our sustainable growth in the number of fulfilled orders combined with an increase in commission per order. We are also testing different commission strategies in a small group of selected cities. The model now covers 204 cities and nearly 59% of the transactions fulfilled through us, with an average commission per transaction of RMB22.5. Now, I would like to provide a brief overview of our 2023 first quarter financial results. Our total net revenues in the first quarter of 2023 were RMB1702.3 million, representing an increase of 27.7% year-over-year, primarily attributable to an increase in revenues from freight matching services. Revenues from freight matching services, including service fees from freight brokerage models, membership fees from listing models, and commissions from online transaction services, were RMB1,397.5 million in the first quarter, representing an increase of 24.9% year-over-year, primarily due to an increase in revenues from freight brokerage services as well as continued growth in transaction commissions. Revenues from freight brokerage services in the first quarter were RMB772.6 million, up 16.6% year-over-year, primarily attributable to continued growth in freight volume as a result of expanded user coverage. Revenues from freight listing services in the first quarter were RMB223.9 million, up 13.1% year-over-year, primarily due to an increase in total paying members. Revenues from transaction commissions amounted to RMB401 million in the first quarter, up 55.3% year-over-year, primarily driven by an increase of order volume, as well as an uptick in transaction commission per order. Revenues from value-added services in the first quarter were RMB304.8 million, up 42.4% year-over-year, mainly attributable to an increase in revenues from credit solutions and other value-added services. Cost of revenues in the first quarter was RMB849.4 million, compared with RMB683.9 million in the same period last year. The increase was primarily due to an increase in VAT, related tax surcharges and other tax costs, net of tax refunds from government authorities. These tax-related costs net of refunds totaled RMB766.4 million, representing an increase of 28.1% year-over-year, primarily due to a continued increase in transaction activities involving our freight brokerage services. Sales and marketing expenses in the first quarter were RMB245.7 million, compared with RMB192 million in the same period last year. The increase was primarily due to an increase in advertising and marketing expenses for user acquisitions. General and administrative expenses in the first quarter were RMB179.5 million, compared with RMB458.4 million in the same period last year. The decrease was primarily due to lower share-based compensation expenses. R&D expenses in the first quarter were RMB229.9 million, compared with RMB221.0 million in the same period last year. The increase was primarily due to higher salary and benefits expenses. Overall, the income from operations in the first quarter was RMB165.8 million, compared with a loss of RMB252.0 million in the same period last year. Net income in the first quarter was RMB411.4 million, compared with a net loss of RMB192 million in the same period last year. Under non-GAAP measures, our adjusted operating income in the first quarter was RMB272.4 million, an increase of 104.4% from RMB133.2 million in the same period last year. Our adjusted net income for the first quarter was RMB514.8 million, an increase of 171.4% from RMB189.7 million in the same period last year. Basic and diluted net income per ADS were RMB0.38 in the first quarter, compared with basic and diluted net loss per ADS of RMB0.18 in the same period last year. Non-GAAP adjusted basic and diluted net income per ADS were RMB0.48 in the first quarter, compared with RMB0.17 in the same period last year. As of March 31, 2023, the company had cash and cash equivalents, restricted cash, short-term investments and long-term deposits of RMB25.8 billion in total, compared with RMB26.3 billion as of December 31, 2022. In the first quarter of 2023, net cash provided in operating activities was RMB86.8 million. Looking at our business outlook for the second quarter of this year, we expect our total net revenues to be between RMB1.91 billion and RMB2.01 billion, representing a year-over-year growth rate of approximately 14.5% to 20.5%. These forecasts reflect the company’s current and preliminary views on the market and operational conditions, which are subject to change and cannot be predicted with reasonable accuracy as of the date hereof. That concludes our prepared remarks. We would now like to open the call to Q&A.
Operator, Operator
Thank you. Today's first question comes from Ronald Keung with Goldman Sachs. Please go ahead.
Ronald Keung, Analyst
Thank you, management. In the first quarter, we saw fulfilled orders grow over 20% year-on-year, significantly outpacing the broader freight market and the macroeconomic recovery. What are the main reasons driving this growth? How should we expect the fulfillment order growth to trend in the second quarter? Thank you.
Simon Cai, CFO
Thank you, Ronald. I will address all the remainder Q&A in English directly. Overall, I think we're very pleased to see our platforms, freight orders grew much faster than the broader market in the past quarter. We believe that rapid growth mainly came from our increased market share in the FTA market as we have consolidated our market we repositioned in the online trade matching services. The strong growth of order volume in the first quarter was primarily due to two factors: First, the pandemic's impact largely eased in the first quarter and truckers' travel was no longer restrictive. And second, perhaps more importantly, we have observed that a considerable number of users have migrated from offline to online. Throughout user interviews, we have learned that in the current market conditions, truckers and shippers in the spot FTL transportation market both prefer to transact online. In other words, compared with offline matching, the market share of online freight matching has significantly increased as the market leader in the online freight matching services, we obviously benefit the most from this trend and we expect it to continue going forward. Internally, since mid-last year, our continued efforts in user acquisition have also paid off. Our new users are mostly small-to-medium frequency shippers who are typically direct shippers and who contribute high quality orders. In the first quarter, roughly 48% of the fulfilled orders came from those low-to-medium frequency shippers and this number increased from roughly 40% about a year ago and we expect that number to keep rising. In addition, we continue to enhance our matching capabilities and the algorithm. For example, during the first quarter, we improved the platform shipment, origin and destination address infrastructure and broadened the overall coverage of accurate addresses down to street numbers. That boost truckers' willingness to take orders, as well as our fulfillment capabilities and reduced potential disputes. When we look into the second quarter, we expect the number of fulfilled orders to maintain the rapid growth momentum and we expect the number of fulfilled orders to increase about 40% in the second quarter and the year.
Ronald Keung, Analyst
Thank you, management.
Operator, Operator
Thank you. And our next question today comes from Jiulu Li with CICC. Please go ahead.
Jiulu Li, Analyst
The 28% fulfillment rate in the first quarter represents a significant increase both from last year and last quarter. What are the main factors contributing to this increase, and what is your fulfillment rate target for the second quarter? Thank you.
Simon Cai, CFO
Thank you. The improvement in fulfillment rate in the first quarter was mainly attributable to the change in supply and demand dynamics. Starting this year, the impact of insufficient trucker supply, which has been a bit of a headache for our shipper users over the past two years, has been substantially alleviated with more truckers available, making it easier for our shippers to find a match, and without increasing the overall fulfillment rate. The optimization of user composition has also contributed to the increase in fulfillment rate. Ever since we resumed our user acquisitions during the middle of last year, the proportion of direct shippers has continued to rise, both in terms of monthly active users and other contributions. Most of our low and medium frequency shippers are direct shippers with a fulfillment rate close to 50%. Therefore, to continuously increase contribution from direct shippers will further drive fulfillment rate growth. Looking into the second quarter, we expect that the increased proportion of direct shippers and further expansion of FTA's market share in the spot FTL transportation market will lead to continued growth in fulfillment rates, building on our first quarter's momentum.
Jiulu Li, Analyst
That’s very helpful.
Operator, Operator
Thank you. And our next question today comes from Charlie Chen at China Renaissance. Please go ahead.
Charlie Chen, Analyst
In the first quarter, the growth of revenue from the freight brokerage business slowed compared to previous quarters. What are the main reasons for that? Additionally, could you provide some insight into the operational strategies for your flat brokerage business? Have you noticed any recent changes in tax refund policies? Thank you.
Simon Cai, CFO
Thank you. The freight brokerage service we provided to shippers mainly involves two situations where the platform enters into shipping contracts with shippers. Others are fulfilled by truckers matched by the platform on an entrusted basis or truckers designated by shippers themselves. We assume the role of freight brokerage and provide VAT invoices. Beyond that, the platform also offers shippers protection against truckers' demands for fee increases and delays, as well as cargo damages to a certain extent. Upon the fulfillment of the orders, the shippers pay service fees to us. The service fees we charge for freight brokerage services are based on the percentage of shipping fees, which was approximately 6% for the first quarter, also one of the highest in the industry. We regard the freight brokerage as a business line that contributes to user stickiness; the strategic significance lies in increasing the dependence and frequency of shippers on the FTA platform. Our data also shows that shippers who use freight brokerage services tend to ship more frequently. Currently, there's huge demand for this service from shippers, while user penetration is relatively low, leaving plenty of room for adjustment. Going forward, we encourage freight brokerage users to post more matching orders, thus increasing the overall profit contribution rather than simply focusing on increasing the revenue scale. Moreover, the freight brokerage business requires our platform to advance payments on behalf of shippers and wait for a refund, so we will carefully manage its growth rate to reign in the impact on cash flow going forward. Regarding tax reform policies, we have not received any notices from regulations regarding a tax rebate rollback. We maintain multiple corporate and tax sources, and we are taking a flexible approach to adjust tax sources as the market evolves. As we only get partial refunds for the VAT and other taxes we pay, the central and local government retains the majority of the tax we contribute, which is consistent with national policy guidance.
Charlie Chen, Analyst
Thank you very much.
Operator, Operator
Thank you. Our next question today comes from Brian Gong with Citi. Please go ahead.
Brian Gong, Analyst
I will translate myself. In the first quarter, revenues from transaction commissions increased by over 55% year-on-year. Can you share what the key drivers of that growth are? Additionally, we've observed that China's Ministry of Transport has recently issued a work plan aimed at reducing excessive commissions on platforms. How will this impact FTA's commission strategy moving forward? Thank you.
Simon Cai, CFO
Thank you. These are all very important questions. The growth in revenue from transaction commissions in the first quarter was primarily attributable to the robust growth in the platform's overall order volume. Our commission orders increased by roughly 38% year-over-year in the first quarter. Our business team makes dynamic adjustments to commission rates and penetration based on platforms' real-time order volumes to strike a balance among the increase in commission revenue, user activity growth, and business scale improvements. The user base and order intensity continue to rise. We plan to further expand the coverage of commission orders and prudently increase the overall commission rate. Regarding the recent proposal from the Ministry of Transportation for a reduction in excessive commissions for transmission platforms, we understand this is a follow-up enhancement to the operational policies implemented last year. This proposal strives to achieve the same goal, mainly to further safeguard the rights and interests of users in a transparent and open environment. Our commission rate is at a very low level and in fact significantly lower than other freight platforms. We do not expect the company's operations to be impacted by this proposal.
Brian Gong, Analyst
Thank you.
Operator, Operator
Thank you. And our next question comes from Cherry Leung with Bernstein. Please go ahead.
Cherry Leung, Analyst
Can you please provide an update on the progress of your new user acquisition? What are the key focuses of your new user acquisition strategy for shippers and truckload? Thank you very much.
Simon Cai, CFO
Thank you. In the first quarter, our overall progress in new user acquisition generally met our expectations. We implemented different acquisition strategies targeting shippers and truckers. On the shipper side, as previously mentioned, we promoted our brand and platform through various online and offline channels, attracting more high-quality direct shippers as a result. As you know, China has over 30 million SMEs who may need FTL shipments, all of whom are potential shipper customers. Therefore, we will remain dedicated to offering various transportation capacity solutions and meeting shippers' logistics needs for us to consistently improve our penetration rate among those direct shippers. As for truckers, we already covered most of the heavy-duty truck drivers in China, and we are expanding our reach to smaller trucks as the pandemic subsides and transportation activities resume. Besides online new user acquisition, we also focused on reactivating dormant truck drivers by leveraging our ongoing incentives. We identified dormant drivers with the potential to return to our platform and provided operating incentives to reactivate them. In addition, we have formed collaborations with offline service areas, setting up trucker service stations and temporary service points and providing care packages for truckers to help them enjoy short breaks and increase their comfort while traveling. These amenities enhance truckers’ sense of belonging on our platform while also attracting new truckers to FTA. Looking forward, we continue to attract more high-quality truckers and shippers, sustaining our growth in both user scale and transaction volume on the platform.
Operator, Operator
Thank you. And that concludes the question-and-answer session. I would like to turn the conference back over to management for any additional or closing comments.
Mao Mao, Head of Investor Relations
Thank you once again for joining us today. If you have any further questions, please feel free to contact us at Full Truck Alliance directly or TPG Investor Relations. Our contact information for IR in both China and the U.S. can be found in today's press release. Have a good day.
Operator, Operator
Thank you. This concludes today's conference call. We thank you all for attending today's presentation. You may now disconnect your lines, and have a wonderful day.