Skip to main content

8-K

Arrow Financial Corp (AROW)

8-K 2023-08-08 For: 2023-08-08
View Original
Added on April 06, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

Date of Report: August 8, 2023

(Date of earliest event reported)

ARROW FINANCIAL CORPORATION

(Exact name of registrant as specified in its charter)

New York 0-12507 22-2448962
(State or other jurisdiction of incorporation) (Commission File Number) (IRS Employer Identification No.) 250 Glen Street Glens Falls New York 12801
--- --- --- --- ---
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: 518 745-1000

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class Trading Symbol Name of each exchange on which registered
Common Stock, Par Value $1.00 per share AROW NASDAQ Global Select Market Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
--- ---
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act

Item 2.02.     Results of Operations and Financial Condition.

On August 8, 2023, Arrow Financial Corporation (the "Company") issued a press release containing unaudited financial information and accompanying discussion for the quarter and year-to-date period ended June 30, 2023.  A copy of this press release is furnished as Exhibit 99 .1 to this report on Form 8-K.

Item 7.01.     Regulation FD Disclosure.

On August 8, 2023, the Company made available certain presentation material (the "Second Quarter 2023 Investor Presentation"), which includes among other things, a review of financial results and trends through the period ended June 30, 2023. The furnished Second Quarter 2023 Investor Presentation should be read in conjunction with our Earnings Release for the quarter ended June 30, 2023.

A copy of the presentation material is included as Exhibit 99.2 to this current report on Form 8-K and is incorporated herein by reference.

The information furnished under this Report, including Exhibits 99.1 and 99.2, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or subject to the liabilities of that section. The information shall not be deemed incorporated by reference into any other filing with the Securities and Exchange Commission made by the Company, regardless of any general incorporation language in such filing.

Item 9.01.    Financial Statements and Exhibits.

Exhibits:

Exhibit No. Description

Exhibit 99.1 Arrow Financial Corporation Earnings Press ReleaseAugust8, 2023

Exhibit 99.2q22023investordeck.htm q22023investordeck.htmArrow Financial CorporationSecondQuarter 2023 Investor Presentation

104 Cover Page Interactive Data File (embedded within the Inline XBRL document)

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

ARROW FINANCIAL CORPORATION
Registrant
Date: August 8, 2023 /s/ Penko Ivanov
Penko Ivanov
Chief Financial Officer

Document

250 Glen Street<br>Glens Falls, NY 12801
NASDAQ® Symbol: "AROW" <br>Website: arrowfinancial.com<br><br>Media Contact: Rachael Murray<br>Tel: (518) 742-6505

Arrow Reports $6.0 million in Q2 2023 Net Income, Loans Reach Record High of $3.1 Billion

GLENS FALLS, N.Y. (August 8, 2023) – Arrow Financial Corporation (NasdaqGS® – AROW) ("Arrow") announced financial results for the three-month period ended June 30, 2023. Net income for the second quarter of 2023 was $6.0 million and fully diluted earnings per share was $0.36. Nonperforming assets decreased $4.2 million in the second quarter, with the allowance for credit losses reaching 477% of nonperforming loans.

Arrow President and CEO David S. DeMarco:

"I am pleased to announce that we are back in full compliance with our NASDAQ® filing requirements. While this is an important step, it did not distract us from growing the business to a new record high for loans while maintaining sound credit quality. As always, our team is dedicated to serving our communities and our customers throughout our eight-county footprint. We remain focused on further enhancing the customer experience and optimizing our operations.”

"Now that the Arrow team has returned to our fully renovated headquarters in downtown Glens Falls, New York, we are opening our Main Office branch and lending areas to customers. The renovated campus offers a collaborative and modern space for both customers and our team. This investment is a key part of the revitalization of downtown Glens Falls and represents Arrow's approach to community banking, based on long-lasting and meaningful relationships with our shareholders, customers, communities and employees."

This Earnings Release and related commentary should be read in conjunction with our August 8, 2023 Form 8-K and related Second Quarter 2023 Investor Presentation, which can be found on our website: arrowfinancial.com/investor-presentations.

Second-Quarter Highlights and Key Metrics

•Total loans reached a record high of $3.1 billion as of June 30, 2023, growing at an annualized rate of 8.6%, or $64.5 million, for the quarter.

•Strong on-balance sheet liquidity of $376 million, or 9% of total assets; 4% cash and 5% unencumbered readily marketable securities.

•Additional $1.3 billion of immediately available liquidity with FHLB, FRB and other bank lines.

•Replaced FHLB advances with $150 million of flexible term and lower cost advances from the FRB of NY Bank Term Funding Program (BTFP).

•Immediately available liquidity provides in excess of 200% coverage of uninsured deposits which are less than 30% of total deposits.

•Loan-to-deposit ratio was 88%.

•Nonperforming assets decreased to $7.1 million at June 30, 2023, representing 0.17% of period-end assets.

•Net charge-offs to average loans for the second quarter of 2023 were 0.07% as compared to 0.10% for the previous quarter.

•Allowance for Credit Losses to Nonperforming Loans coverage was 477%.

•Total assets and deposits remained relatively unchanged at $4.1 billion and $3.5 billion respectively.

•Non-interest expenses included $2.0 million in incremental expenses related to the delay in filing the 2022 Form 10-K and the First Quarter Form 10-Q.

•Net interest margin was 2.61%.

•Return on average assets (ROA) was 0.59%; excluding incremental expenses related to the delayed filings it was 0.75%.

•Return on average equity (ROE) was 6.64%; excluding incremental expense related to the delayed filings it was 8.41%.

Income Statement

•Net Income: Net income for the second quarter of 2023 was $6.0 million, decreasing from $8.6 million and $12.0 million in the first quarter of 2023 and the second quarter of 2022, respectively. The decline from the first quarter of 2023 was primarily due to an increase of $6.2 million in interest expense and an increase in non-interest expense of $1.8 million, partially offset by an increase in interest and dividend income of $3.9 million. The decline from the the same period in the prior year was due to an increase of $12.7 million in interest expense, an increase in non-interest expense of $3.7 million and a decrease in non-interest income of $838 thousand. The decrease was partially offset by an increase in interest and dividend income of $9.4 million.

•Net Interest Income: Net interest income for the second quarter was $25.8 million, decreasing 8.3% from $28.1 million in the first quarter of 2023 and 11.2% from $29.0 million in the comparable quarter of 2022. Interest and fees on loans were $34.6 million for the second quarter of 2023, an increase from $31.9 million in the first quarter of 2023 and from $26.9 million for the quarter ended June 30, 2022. These increases are driven by loan growth and higher loan rates. Interest expense for the second quarter of 2023 was $14.2 million, an increase of $6.2 million versus first quarter of 2023 and $12.7 million from the comparable quarter ended June 30, 2022. The increases for both comparison periods were driven by higher deposit rates and changes in deposit composition.

•Net Interest Margin: Net interest margin was 2.61% for the quarter, compared to 2.96% for the first quarter of 2023 and 3.02% for the second quarter of 2022. The decrease in net interest margin compared to the first quarter in 2023 was the result of the cost of interest-bearing liabilities increasing at a faster pace than the yield on average earning assets.The year-over-year decrease in net interest margin was also impacted by lower cash balances as a result of deposit outflows in the fourth quarter of 2022 that temporarily reduced average earning asset balances year-over- year.

Three Months Ended
(Dollars in Thousands)
June 30, 2023 March 31, 2023 June 30, 2022
Interest and Dividend Income $ 40,013 $ 36,110 $ 30,593
Interest Expense 14,241 8,016 1,555
Net Interest Income 25,772 28,094 29,038
Average Earning Assets(1) 3,953,642 3,845,825 3,858,837
Average Interest-Bearing Liabilities 2,924,743 2,782,299 2,808,287
Yield on Earning Assets(1) 4.06 % 3.81 % 3.18 %
Cost of Interest-Bearing Liabilities 1.95 1.17 0.22
Net Interest Spread 2.11 2.88 2.96
Net Interest Margin 2.61 2.96 3.02
Income Earned on PPP Loans included in Net Interest Income $ $ $ 438
Net Interest Income excluding PPP loans 25,772 28,094 28,600
Net Interest Margin excluding PPP loans 2.61 % 2.96 % 2.98 %
(1) Includes Nonaccrual Loans.

•Provision for Credit Losses: For the second quarter of 2023, the provision for credit losses was $948 thousand compared to $1.6 million in the first quarter of 2023 and $905 thousand in the prior-year quarter. The key drivers for the provision for credit losses in the second quarter of 2023

were loan growth and, to a lesser extent, charge-offs. The second quarter 2023 provision for credit losses was not impacted by changes to the economic forecast factors embedded in the allowance model. The provision for the first quarter of 2023 was driven by charge-offs and by changes made to the economic forecast within the model.

•Non-Interest Income: Non-interest income for the three months ended June 30, 2023, was $6.9 million, compared to $6.7 million in the first quarter of 2023 and $7.7 million in the comparable quarter of 2022. Income from fiduciary activities, which includes Wealth Management services, rebounded in the second quarter of 2023 after a downturn in 2022 caused by declining market performance. Fees and other services to customers declined versus the linked quarter and year-over-year driven by lower interchange fees. Other income was consistent with both the first quarter of 2023 and the comparable quarter of 2022.

•Non-Interest Expense: Non-interest expense for the second quarter of 2023 was $24.1 million, an increase from $22.3 million in the first quarter of 2023 and $20.3 million for the second quarter of 2022. The increase was related to $3.0 million of additional legal and professional fees incurred in the first half of 2023 associated with the delay in the filing of the 2022 Form 10-K and the First Quarter Form 10-Q. Salaries and benefits increased $0.5 million year-over-year as a result of pension and other benefit expenses.

•Provision for Income Taxes: The provision for income taxes was $1.6 million for the second quarter of 2023, $2.4 million for the first quarter of 2023 and $3.6 million for the second quarter of 2022. The reduction in the provision for income taxes was the result of lower pre-tax income. The effective tax rate as of June 30, 2023 was 20.9%.

Balance Sheet

•Total Assets: Total assets were $4.1 billion at June 30, 2023, comparable to March 31, 2023 and an increase of $134.1 million, or 3.4%, compared to December 31, 2022. Growth in the balance sheet is in line with growth in the loan portfolio and higher cash balances.

•Investments: Total investments were $694.0 million as of June 30, 2023, a decrease of $51.1 million, or 6.9%, compared to March 31, 2023 and a decrease of $57.0 million compared to December 31, 2022. The decrease for both periods was driven primarily by paydowns and maturities (net of purchases) of $56.7 million and $45.3 million respectively. The proceeds were primarily used to fund loan growth and for general corporate purposes. The rising rate environment led to unrealized losses of $5.2 million within the available-for-sale portfolio in the second quarter of 2023

•Loans: Total loans reached a record high of $3.1 billion as of June 30, 2023. Loan growth for the second quarter of 2023 was $64.5 million, or 2.1%, and $86.7 million, or 2.9%, from December 31, 2022. Loan growth was spread across all segments. Please see the loan detail included in the consolidated financial information table on page 11.

•Allowance for Credit Losses: The allowance for credit losses was $31.2 million on June 30, 2023, which represented 1.02% of loans outstanding, as compared to $30.8 million or 1.02% at March 31, 2023 and $30.0 million or 1.00% at December 31, 2022. Asset quality improved at June 30, 2023. Net charge-offs, expressed as an annualized percentage of average loans outstanding, were 0.07% for the three-month period ended June 30, 2023, as compared to 0.10% for the three-month period ended March 31, 2023 and 0.09% for the three-month period ended December 31, 2022. Nonperforming assets of $7.1 million at June 30, 2023, represented 0.17% of period-end assets, compared to $11.3 million or 0.27% at March 31, 2023 and $12.6 million or 0.32% at December 31, 2022.

•Deposits: At June 30, 2023, deposit balances were $3.5 billion, relatively unchanged from March 31, 2023 and December 31, 2022. While overall deposit balances have remained stable, the deposit mix has continued to shift from non-interest bearing accounts to higher cost money market and time deposit accounts. Please refer to page 6 for further details related to deposits.

•Capital: Total stockholders’ equity was $361.4 million at June 30, 2023, a decrease of $1.9 million, or 0.5%, from the March 31, 2023 level of $363.4 million, and an increase of $7.9 million, or 2.2%, from December 31, 2022. Arrow's regulatory capital ratios remained strong in the second quarter of 2023. As of June 30, 2023, Arrow's Common Equity Tier 1 Capital Ratio was 13.27% and Total Risk-Based Capital Ratio was 15.08%. The capital ratios of Arrow and both its subsidiary banks, Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company, continued to exceed the “well capitalized” regulatory standards.

Additional Commentary

•Cash and Stock Dividends: On June 15, 2023, Arrow distributed a cash dividend of $0.27 per share. On July 28, 2023, Arrow declared a cash dividend of $.27 per share, payable on September 15, 2023, to shareholders of record as of September 1, 2023. This marks the 41st consecutive quarterly cash dividend.

About Arrow

Arrow Financial Corporation is a multi-bank holding company headquartered in Glens Falls, New York, serving the financial needs of northeastern New York. Arrow is the parent of Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company. Other subsidiaries include Upstate Agency, LLC and North Country Investment Advisers, Inc.

Non-GAAP Financial Measures Reconciliation

In addition to presenting information in conformity with accounting principles generally accepted in the United States of America (GAAP), this news release contains financial information determined by methods other than GAAP (non-GAAP). Some measures used in this release, which are commonly utilized by financial institutions, have not been specifically exempted by the Securities and Exchange Commission ("SEC") and may constitute "non-GAAP financial measures" within the meaning of the SEC's rules. These non-GAAP financial measures include: tangible equity, return on tangible equity, tax-equivalent adjustment and related net interest income, tax-equivalent, the efficiency ratio and net interest margin. Management believes that the non-GAAP financial measures disclosed by Arrow are useful in evaluating Arrow's performance and that such information should be considered as supplemental in nature and not as a substitute for, or superior to, the related financial information prepared in accordance with GAAP. Non-GAAP financial measures may differ from similar measures presented by other companies. See the reconciliation of GAAP to non-GAAP measures in the section "Selected Quarterly Information."

Safe Harbor Statement

The information in this document may contain statements based on management’s beliefs, assumptions, expectations, estimates and projections about the future. Such "forward-looking statements," as defined in Section 21E of the Securities Exchange Act of 1934, as amended, involve a degree of uncertainty and attendant risk. Actual outcomes and results may differ, explicitly or by implication. We are not obliged to revise or update these statements to reflect unanticipated events. This document should be read in conjunction with Arrow's Annual Report on Form 10-K for the year ended December 31, 2022 and other filings with the SEC.

ARROW FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

(In Thousands, Except Per Share Amounts - Unaudited)

Three Months Ended June 30, Six Months Ended June 30,
2023 2022 2023 2022
INTEREST AND DIVIDEND INCOME
Interest and Fees on Loans $ 34,618 $ 26,906 $ 66,504 $ 52,645
Interest on Deposits at Banks 1,674 427 2,153 625
Interest and Dividends on Investment Securities:
Fully Taxable 2,951 2,444 5,899 4,633
Exempt from Federal Taxes 770 816 1,567 1,637
Total Interest and Dividend Income 40,013 30,593 76,123 59,540
INTEREST EXPENSE
Interest-Bearing Checking Accounts 820 199 1,190 362
Savings Deposits 8,514 892 14,101 1,309
Time Deposits over $250,000 1,119 26 1,693 54
Other Time Deposits 1,196 111 1,670 220
Borrowings 2,373 108 3,166 295
Junior Subordinated Obligations Issued to <br>  Unconsolidated Subsidiary Trusts 171 171 340 340
Interest on Financing Leases 48 48 97 97
Total Interest Expense 14,241 1,555 22,257 2,677
NET INTEREST INCOME 25,772 29,038 53,866 56,863
Provision for Credit Losses 948 905 2,502 1,674
NET INTEREST INCOME AFTER PROVISION FOR CREDIT LOSSES 24,824 28,133 51,364 55,189
NON-INTEREST INCOME
Income From Fiduciary Activities 2,428 2,517 4,703 5,113
Fees for Other Services to Customers 2,717 3,050 5,312 5,845
Insurance Commissions 1,560 1,622 3,080 3,133
Net (Loss) Gain on Securities (181) 154 (285) 284
Net Gain on Sales of Loans 10 4 62
Other Operating Income 382 391 769 1,469
Total Non-Interest Income 6,906 7,744 13,583 15,906
NON-INTEREST EXPENSE
Salaries and Employee Benefits 12,039 11,687 23,986 22,973
Occupancy Expenses, Net 1,583 1,602 3,211 3,200
Technology and Equipment Expense 4,362 3,974 8,779 7,753
FDIC Assessments 484 291 963 598
Other Operating Expense 5,615 2,791 9,440 4,766
Total Non-Interest Expense 24,083 20,345 46,379 39,290
INCOME BEFORE PROVISION FOR INCOME TAXES 7,647 15,532 18,568 31,805
Provision for Income Taxes 1,600 3,558 3,959 7,256
NET INCOME $ 6,047 $ 11,974 $ 14,609 $ 24,549
Average Shares Outstanding 1:
Basic 16,553 16,494 16,552 16,503
Diluted 16,553 16,535 16,552 16,551
Per Common Share:
Basic Earnings $ 0.36 $ 0.72 $ 0.88 $ 1.48
Diluted Earnings 0.36 0.72 0.88 1.48
1 2022 Share and Per Share Amounts have been restated for the September 23, 2022, 3% stock dividend.

ARROW FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(In Thousands, Except Share and Per Share Amounts - Unaudited)

June 30,<br>2023 December 31, 2022 June 30,<br>2022
ASSETS
Cash and Due From Banks $ 33,803 $ 31,886 $ 51,549
Interest-Bearing Deposits at Banks 139,798 32,774 165,705
Investment Securities:
Available-for-Sale at Fair Value 543,708 573,495 582,741
Held-to-Maturity (Fair Value of $139,143 at June 30, 2023; $171,623 at December 31, 2022; and $180,511 at June 30, 2022) 143,460 175,364 182,096
Equity Securities 1,889 2,174 2,031
FHLB and Federal Reserve Bank Stock 4,932 6,064 4,718
Loans 3,069,897 2,983,207 2,844,802
Allowance for Credit Losses (31,170) (29,952) (28,090)
Net Loans 3,038,727 2,953,255 2,816,712
Premises and Equipment, Net 59,773 56,491 50,141
Goodwill 21,873 21,873 21,873
Other Intangible Assets, Net 1,302 1,500 1,710
Other Assets 114,388 114,633 111,929
Total Assets $ 4,103,653 $ 3,969,509 $ 3,991,205
LIABILITIES
Noninterest-Bearing Deposits 759,495 836,871 824,842
Interest-Bearing Checking Accounts 856,016 997,694 1,046,570
Savings Deposits 1,517,937 1,454,364 1,504,791
Time Deposits over $250,000 140,694 76,224 40,021
Other Time Deposits 228,082 133,211 129,436
Total Deposits 3,502,224 3,498,364 3,545,660
Borrowings 171,800 54,800 25,000
Junior Subordinated Obligations Issued to Unconsolidated <br>  Subsidiary Trusts 20,000 20,000 20,000
Finance Leases 5,093 5,119 5,144
Other Liabilities 43,093 37,688 38,903
Total Liabilities 3,742,210 3,615,971 3,634,707
STOCKHOLDERS’ EQUITY
Preferred Stock, $1 Par Value and 1,000,000 Shares Authorized at June 30, 2023, December 31, 2022 and June 30, 2022
Common Stock, $1 Par Value; 30,000,000 Shares Authorized (21,423,992 Shares Issued at June 30, 2023 and December 31, 2022 and 20,800,144 Shares Issued at June 30, 2022) 21,424 21,424 20,800
Additional Paid-in Capital 401,069 400,270 379,423
Retained Earnings 71,076 65,401 69,980
Accumulated Other Comprehensive Loss (47,613) (49,655) (29,564)
Treasury Stock, at Cost (4,870,934 Shares at June 30, 2023; 4,872,355 Shares at December 31, 2022 and 4,777,605 Shares at June 30, 2022) (84,513) (83,902) (84,141)
Total Stockholders’ Equity 361,443 353,538 356,498
Total Liabilities and Stockholders’ Equity $ 4,103,653 $ 3,969,509 $ 3,991,205

Arrow Financial Corporation

Selected Quarterly Information

(Dollars In Thousands, Except Per Share Amounts - Unaudited)

Quarter Ended 6/30/2023 3/31/2023 12/31/2022 9/30/2022 6/30/2022
Net Income $ 6,047 $ 8,562 $ 12,087 $ 12,163 $ 11,974
Transactions in Net Income (Net of Tax):
Net Changes in Fair Value of Equity Investments (133) (76) 35 70 114
Share and Per Share Data:1
Period End Shares Outstanding 16,553 16,553 16,552 16,523 16,503
Basic Average Shares Outstanding 16,553 16,552 16,535 16,512 16,494
Diluted Average Shares Outstanding 16,553 16,564 16,589 16,558 16,535
Basic Earnings Per Share $ 0.36 $ 0.52 $ 0.73 $ 0.74 $ 0.72
Diluted Earnings Per Share 0.36 0.52 0.73 0.74 0.72
Cash Dividend Per Share 0.270 0.270 0.270 0.262 0.262
Selected Quarterly Average Balances:
Interest-Bearing Deposits at Banks $ 130,057 $ 40,436 $ 143,499 $ 209,001 $ 232,545
Investment Securities 787,175 813,461 845,859 821,052 822,112
Loans 3,036,410 2,991,928 2,951,547 2,872,066 2,804,180
Deposits 3,460,711 3,480,279 3,614,945 3,598,519 3,569,754
Other Borrowed Funds 220,616 100,596 63,304 50,125 50,140
Shareholders' Equity 365,070 359,556 351,402 361,675 357,228
Total Assets 4,087,653 3,978,851 4,074,028 4,047,738 4,012,999
Return on Average Assets, annualized 0.59 % 0.87 % 1.18 % 1.19 % 1.20 %
Return on Average Equity, annualized 6.64 % 9.66 % 13.65 % 13.34 % 13.44 %
Return on Average Tangible Equity, annualized 2 7.10 % 10.33 % 14.62 % 14.27 % 14.40 %
Average Earning Assets $ 3,953,642 $ 3,845,825 $ 3,940,905 $ 3,902,119 $ 3,858,837
Average Paying Liabilities 2,924,743 2,782,299 2,891,092 2,781,985 2,808,287
Interest Income 40,013 36,110 35,904 34,207 30,593
Tax-Equivalent Adjustment 3 196 202 279 268 269
Interest Income, Tax-Equivalent 3 40,209 36,312 36,183 34,475 30,862
Interest Expense 14,241 8,016 5,325 3,306 1,555
Net Interest Income 25,772 28,094 30,579 30,901 29,038
Net Interest Income, Tax-Equivalent 3 25,968 28,296 30,858 31,169 29,307
Net Interest Margin, annualized 2.61 % 2.96 % 3.08 % 3.14 % 3.02 %
Net Interest Margin, Tax-Equivalent, annualized 3 2.63 % 2.98 % 3.11 % 3.17 % 3.05 %
Efficiency Ratio Calculation: 4
Non-Interest Expense $ 24,083 $ 22,296 $ 20,792 $ 21,448 $ 20,345
Less: Intangible Asset Amortization 44 45 47 48 48
Net Non-Interest Expense $ 24,039 $ 22,251 $ 20,745 $ 21,400 $ 20,297
Net Interest Income, Tax-Equivalent $ 25,968 $ 28,296 $ 30,858 $ 31,169 $ 29,307
Non-Interest Income 6,906 6,677 7,165 7,827 7,744
Less: Net (Loss) Gain on Securities (181) (104) 48 95 154
Net Gross Income $ 33,055 $ 35,077 $ 37,975 $ 38,901 $ 36,897
Efficiency Ratio 72.72 % 63.43 % 54.63 % 55.01 % 55.01 %
Period-End Capital Information:
Total Stockholders' Equity (i.e. Book Value) $ 361,443 $ 363,371 $ 353,538 $ 345,550 $ 356,498
Book Value per Share 1 21.84 21.95 21.36 20.91 21.60
Goodwill and Other Intangible Assets, net 23,175 23,273 23,373 23,477 23,583
Tangible Book Value per Share 1,2 20.44 20.55 19.95 19.49 20.17
Capital Ratios:5
Tier 1 Leverage Ratio 9.92 % 10.13 % 9.80 % 9.71 % 9.60 %
Common Equity Tier 1 Capital Ratio 13.27 % 13.34 % 13.32 % 13.14 % 13.14 %
Tier 1 Risk-Based Capital Ratio 13.96 % 14.03 % 14.01 % 13.85 % 13.86 %
Total Risk-Based Capital Ratio 15.08 % 15.15 % 15.11 % 14.93 % 14.93 %
Assets Under Trust Admin. & Investment Mgmt. $ 1,711,460 $ 1,672,117 $ 1,606,132 $ 1,515,994 $ 1,589,178

Arrow Financial Corporation

Selected Quarterly Information - Continued

(Dollars In Thousands, Except Per Share Amounts - Unaudited)

Footnotes:
1. Share and Per Share Data have been restated for the September 23, 2022, 3% stock dividend.
2. Non-GAAP Financial Measure Reconciliation: Tangible Book Value, Tangible Equity, and Return on Tangible Equity exclude goodwill and other intangible assets, net from total equity.  These are non-GAAP financial measures which Arrow believes provides investors with information that is useful in understanding its financial performance.
6/30/2023 3/31/2023 12/31/2022 9/30/2022 6/30/2022
Total Stockholders' Equity (GAAP) $ 361,443 $ 363,371 $ 353,538 $ 345,550 $ 356,498
Less: Goodwill and Other Intangible assets, net 23,175 23,273 23,373 23,477 23,583
Tangible Equity (Non-GAAP) $ 338,268 $ 340,098 $ 330,165 $ 322,073 $ 332,915
Period End Shares Outstanding 16,553 16,553 16,552 16,523 16,503
Tangible Book Value per Share (Non-GAAP) $ 20.44 $ 20.55 $ 19.95 $ 19.49 $ 20.17
Net Income 6,047 8,562 12,087 12,163 11,974
Return on Average Tangible Equity (Net Income/Tangible Equity - Annualized) 7.10 % 10.33 % 14.62 % 14.27 % 14.40 %
3. Non-GAAP Financial Measure Reconciliation: Net Interest Margin is the ratio of annualized tax-equivalent net interest income to average earning assets. This is also a non-GAAP financial measure which Arrow believes provides investors with information that is useful in understanding its financial performance.
6/30/2023 3/31/2023 12/31/2022 9/30/2022 6/30/2022
Interest Income (GAAP) $ 40,013 $ 36,110 $ 35,904 $ 34,207 $ 30,593
Add: Tax-Equivalent adjustment <br>     (Non-GAAP) 196 202 279 268 269
Interest Income - Tax Equivalent <br>     (Non-GAAP) $ 40,209 $ 36,312 $ 36,183 $ 34,475 $ 30,862
Net Interest Income (GAAP) $ 25,772 $ 28,094 $ 30,579 $ 30,901 $ 29,038
Add: Tax-Equivalent adjustment <br>     (Non-GAAP) 196 202 279 268 269
Net Interest Income - Tax Equivalent <br>     (Non-GAAP) $ 25,968 $ 28,296 $ 30,858 $ 31,169 $ 29,307
Average Earning Assets $ 3,953,642 $ 3,845,825 $ 3,940,905 $ 3,902,119 $ 3,858,837
Net Interest Margin (Non-GAAP)* 2.63 % 2.98 % 3.11 % 3.17 % 3.05 %
4. Non-GAAP Financial Measure Reconciliation: Financial Institutions often use the "efficiency ratio", a non-GAAP ratio, as a measure of expense control. Arrow believes the efficiency ratio provides investors with information that is useful in understanding its financial performance. Arrow defines efficiency ratio as the ratio of non-interest expense to net gross income (which equals tax-equivalent net interest income plus non-interest income, as adjusted).
5. For the current quarter, all of the regulatory capital ratios as well as the Total Risk-Weighted Assets are calculated in accordance with bank regulatory capital rules. The June 30, 2023 CET1 ratio listed in the tables (i.e., 13.27%) exceeds the sum of the required minimum CET1 ratio plus the fully phased-in Capital Conservation Buffer (i.e., 7.00%).
6/30/2023 3/31/2023 12/31/2022 9/30/2022 6/30/2022
Total Risk Weighted Assets $ 2,937,837 $ 2,909,610 $ 2,883,902 $ 2,856,224 $ 2,790,520
Common Equity Tier 1 Capital 389,966 388,228 384,003 375,394 366,798
Common Equity Tier 1 Ratio 13.27 % 13.34 % 13.32 % 13.14 % 13.14 %
* Quarterly ratios have been annualized.

Arrow Financial Corporation

Average Consolidated Balance Sheets and Net Interest Income Analysis

(Dollars in Thousands - Unaudited)

Quarter Ended: June 30, 2023 June 30, 2022
Interest Rate Interest Rate
Average Income/ Earned/ Average Income/ Earned/
Balance Expense Paid Balance Expense Paid
Interest-Bearing Deposits at Banks $ 130,057 $ 1,674 5.16 % $ 232,545 $ 427 0.74 %
Investment Securities:
Fully Taxable 637,018 2,951 1.86 644,443 2,444 1.52
Exempt from Federal Taxes 150,157 770 2.06 177,669 816 1.84
Loans 3,036,410 34,618 4.57 2,804,180 26,906 3.85
Total Earning Assets 3,953,642 40,013 4.06 3,858,837 30,593 3.18
Allowance for Credit Losses (30,577) (27,558)
Cash and Due From Banks 28,742 40,105
Other Assets 135,846 141,615
Total Assets $ 4,087,653 $ 4,012,999
Deposits:
Interest-Bearing Checking Accounts $ 863,892 820 0.38 $ 1,048,752 199 0.08
Savings Deposits 1,504,412 8,514 2.27 1,541,616 892 0.23
Time Deposits of $250,000 or More 133,897 1,119 3.35 37,418 26 0.28
Other Time Deposits 201,926 1,196 2.38 130,361 111 0.34
Total Interest-Bearing Deposits 2,704,127 11,649 1.73 2,758,147 1,228 0.18
Borrowings 195,527 2,373 4.87 25,000 108 1.73
Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts 20,000 171 3.43 20,000 171 3.43
Finance Leases 5,089 48 3.78 5,140 48 3.75
Total Interest-Bearing Liabilities 2,924,743 14,241 1.95 2,808,287 1,555 0.22
Noninterest-Bearing Deposits 756,584 811,607
Other Liabilities 41,256 35,877
Total Liabilities 3,722,583 3,655,771
Stockholders’ Equity 365,070 357,228
Total Liabilities and Stockholders’ Equity $ 4,087,653 $ 4,012,999
Net Interest Income $ 25,772 $ 29,038
Net Interest Spread 2.11 % 2.96 %
Net Interest Margin 2.61 % 3.02 %

Arrow Financial Corporation

Average Consolidated Balance Sheets and Net Interest Income Analysis

(Dollars in Thousands - Unaudited)

Quarter Ended: June 30, 2023 March, 31, 2023
Interest Rate Interest Rate
Average Income/ Earned/ Average Income/ Earned/
Balance Expense Paid Balance Expense Paid
Interest-Bearing Deposits at Banks $ 130,057 $ 1,674 5.16 % $ 40,436 $ 479 4.80 %
Investment Securities:
Fully Taxable 637,018 2,951 1.86 652,743 2,948 1.83
Exempt from Federal Taxes 150,157 770 2.06 160,718 797 2.01
Loans 3,036,410 34,618 4.57 2,991,928 31,886 4.32
Total Earning Assets 3,953,642 40,013 4.06 3,845,825 36,110 3.81
Allowance for Credit Losses (30,577) (29,792)
Cash and Due From Banks 28,742 30,518
Other Assets 135,846 132,300
Total Assets $ 4,087,653 $ 3,978,851
Deposits:
Interest-Bearing Checking Accounts $ 863,892 820 0.38 $ 964,735 370 0.16
Savings Deposits 1,504,412 8,514 2.27 1,474,251 5,587 1.54
Time Deposits of $250,000 or More 133,897 1,119 3.35 94,415 574 2.47
Other Time Deposits 201,926 1,196 2.38 148,302 474 1.30
Total Interest-Bearing Deposits 2,704,127 11,649 1.73 2,681,703 7,005 1.06
Borrowings 195,527 2,373 4.87 75,494 793 4.26
Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts 20,000 171 3.43 20,000 169 3.43
Finance Leases 5,089 48 3.78 5,102 49 3.89
Total Interest-Bearing Liabilities 2,924,743 14,241 1.95 2,782,299 8,016 1.17
Noninterest-bearing deposits 756,584 798,576
Other Liabilities 41,256 38,420
Total Liabilities 3,722,583 3,619,295
Stockholders’ Equity 365,070 359,556
Total Liabilities and Stockholders’ Equity $ 4,087,653 $ 3,978,851
Net Interest Income $ 25,772 $ 28,094
Net Interest Spread 2.11 % 2.64 %
Net Interest Margin 2.61 % 2.96 %

Arrow Financial Corporation

Consolidated Financial Information

(Dollars in Thousands - Unaudited)

Quarter Ended: 6/30/2023 12/31/2022 6/30/2022
Loan Portfolio
Commercial Loans $ 147,518 $ 140,293 $ 138,675
Commercial Real Estate Loans 723,948 707,022 663,234
Subtotal Commercial Loan Portfolio 871,466 847,315 801,909
Consumer Loans 1,087,765 1,065,135 1,031,111
Residential Real Estate Loans 1,110,666 1,070,757 1,011,782
Total Loans $ 3,069,897 $ 2,983,207 $ 2,844,802
Allowance for Credit Losses
Allowance for Credit Losses, Beginning of Quarter $ 30,784 $ 29,232 $ 27,661
Loans Charged-off (1,280) (1,261) (907)
Less Recoveries of Loans Previously Charged-off 718 572 431
Net Loans Charged-off (562) (689) (476)
Provision for Credit Losses 948 1,409 905
Allowance for Credit Losses, End of Quarter $ 31,170 $ 29,952 $ 28,090
Nonperforming Assets
Nonaccrual Loans $ 5,997 $ 10,757 $ 7,999
Loans Past Due 90 or More Days and Accruing 467 1,157 1,641
Loans Restructured and in Compliance with Modified Terms 67 69 77
Total Nonperforming Loans 6,531 11,983 9,717
Repossessed Assets 342 593 297
Other Real Estate Owned 182
Total Nonperforming Assets $ 7,055 $ 12,576 $ 10,014
Key Asset Quality Ratios
Net Loans Charged-off to Average Loans,<br>   Quarter-to-date Annualized 0.07 % 0.09 % 0.07 %
Provision for Credit Losses to Average Loans,<br>  Quarter-to-date Annualized 0.13 % 0.19 % 0.13 %
Allowance for Credit Losses to Period-End Loans 1.02 % 1.00 % 0.99 %
Allowance for Credit Losses to Period-End Nonperforming Loans 477.26 % 249.95 % 289.08 %
Nonperforming Loans to Period-End Loans 0.21 % 0.40 % 0.34 %
Nonperforming Assets to Period-End Assets 0.17 % 0.32 % 0.25 %
Year-to-Date Period Ended: 6/30/2023 12/31/2022 6/30/2022
Allowance for Credit Losses
Allowance for Credit Losses, Beginning of Year $ 29,952 $ 27,281 $ 27,281
Loans Charged-off (2,608) (4,143) (1,736)
Less Recoveries of Loans Previously Charged-off 1,324 2,016 871
Net Loans Charged-off (1,284) (2,127) (865)
Provision for Credit Losses 2,502 4,798 1,674
Allowance for Credit Losses, End of Period $ 31,170 $ 29,952 $ 28,090
Key Asset Quality Ratios
Net Loans Charged-off to Average Loans, Annualized 0.09 % 0.08 % 0.06 %
Provision for Loan Losses to Average Loans, Annualized 0.17 % 0.17 % 0.12 %

11

q22023investordeck

Q2 2023 Investor Presentation August 8, 2023


2 Safe Harbor This presentation may contain certain forward-looking statements about Arrow Financial Corporation (“Arrow” or the “Company”). Forward-looking statements, as defined in Section 21E of the Securities Exchange Act of 1934, as amended, include statements regarding anticipated future events and can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believe,” “expect,” “would,” “should,” “could,” or “may.” Forward-looking statements, by their nature, are subject to risks and uncertainties. Certain factors that could cause actual results to differ materially from expected results include increased competitive pressures, changes in the interest rate environment, general economic conditions or conditions within the banking industry or securities markets, and legislative and regulatory changes that could adversely affect the business in which the Company and its subsidiaries are engaged. We are not obligated to revise or update these statements to reflect unanticipated events. This document should be read in conjunction with Company’s Annual Report on Form 10-K for the year ended December 31, 2022 (the “2022 10-K”), the Quarterly Report on Form 10-Q for the quarter ended June 30, 2023, other filings with the SEC, and the second quarter 2023 earnings release issued August 8, 2023.


3 Table of Contents • Arrow History and Overview • Q2 2023 Results and Performance Metrics • Funding Sources, Investments and Liquidity • Non-Interest Income • Loans • Credit Quality • Capital


History and Overview 4


5 Our History 1851 Glens Falls Bank opened for business in a newly constructed building on Ridge Street. 1932 1912 > 1949 Changed name to Glens Falls National Bank and Trust Company. Broke ground at 250 Glen Street — our current headquarters. > 1965 addition 1981 Glens Falls National Bank (GFNB) went public on NASDAQ as GFAL. 1983 Formed Arrow Bank Corporation (now Arrow Financial Corporation) and trading began on NASDAQ as AROW.


6 Our History 1988 Formed Saratoga National Bank and Trust Company (SNB) and expanded footprint 1999 Surpassed $1 billion in assets 2004 2021 Bought its first insurance agency Topped $4 billion in assets. 2018 Consolidated our insurance business into the Upstate Agency brand. 2012 Reached $2 billion in assets. 2001 Added to the Russell 2000 Index


7 Our Profile Insurance Offices Bank Branches 937 • Multi-Bank Holding company • Glens Falls National Bank and Trust Company • Saratoga National Bank and Trust Company • Upstate Agency, LLC • Wealth Management Services • $4.1 billion in assets • 500 plus employees • Primary service area population of more than 1.1 million


8 Experienced Leadership Team David S. DeMarco, President and CEO 35+ Years Experience Mr. DeMarco joined the Company in 1987 as a commercial lender and since that time has served in positions of increasing responsibility within the organization. In 2012, he was named President and CEO of Saratoga National Bank. In May 2023, he was named President and CEO of Arrow Financial Corporation and Glens Falls National Bank. He holds a bachelor’s degree in finance from the University of Texas at Austin. Mr. DeMarco is a graduate of the Adirondack Regional Chamber of Commerce’s Leadership Program and the Stonier Graduate School of Banking. He serves as a Director of Saratoga National Bank and sits on the boards of various non- profits dedicated to healthcare and economic development. David D. Kaiser, Senior Executive Vice President and CCO 35+ Years Experience Mr. Kaiser joined the Company in 2001 as Vice President and Commercial Loan Officer. He served as Corporate Banking Manager and was later promoted to Senior Vice President, before being named Chief Credit Officer in 2011, followed by promotions to Executive Vice President and Senior Executive Vice President. Prior to joining the Company, he spent 15 years in the Capital Region as a Commercial Loan Officer. Mr. Kaiser has a bachelor’s degree in business administration from Siena College. Mr. Kaiser actively serves on boards of numerous community organizations. Andrew J. Wise, Senior Executive Vice President and COO 30+ Years Experience Mr. Wise joined the Company in 2016 as Senior Vice President of Administration for Glens Falls National Bank. He has since been promoted to Executive Vice President and Chief Operating Officer and Senior Executive Vice President. He has more than 30 years of experience building and leading both community banks and bank-owned insurance agencies. Mr. Wise previously served as Vice President and CISO for The Adirondack Trust Company and acted as Executive Vice President, COO for Wise Insurance Brokers, Inc. He has extensive experience in designing, implementing and managing workflows and delivering operational efficiency. He holds a bachelor’s degree from Boston University’s School of Management.


9 Experienced Leadership Team Penko K. Ivanov, Senior Executive Vice President, CFO, Treasurer and CAO 30+ Years Experience Mr. Ivanov joined the Company in 2023 with more than 30 years of experience in Financial Planning & Analysis, Controllership, SOX, Financial Reporting and Treasury. Mr. Ivanov previously served as CFO for Bankwell Financial Group, helping it almost double in size over six-plus years to $3.3 billion. He has held CFO positions at Darien Rowayton Bank and for Doral Bank’s U.S. Operations. He began his career with Ernst & Young and held accounting/finance positions at PepsiCo, GE Capital and Bridgewater Associates. Mr. Ivanov holds an MBA and bachelor’s degree in accounting and finance from the University of South Florida. He is also Six Sigma Black Belt certified. Marc Yrsha, Executive Vice President, Director of Relationship Banking 20+ Years Experience Mr. Yrsha joined the Company in 2015. He currently is the Chief Banking Officer, and oversees the strategic direction of the Retail Banking unit, which includes retail deposits and lending, business development, consumer payments, business services, municipal banking, as well as small business and retail lending. Prior to joining our Company, Mr. Yrsha spent time in retail leadership, retail and commercial lending at large regional and community banks within the Arrow footprint. Mr. Yrsha is active in the community serving in leadership roles on a variety of boards. He is a graduate of Castleton University in Vermont and the Adirondack Regional Chamber of Commerce’s Leadership Adirondack Program. Michael Jacobs, Executive Vice President, Chief Information Officer 30+ Years Experience Mr. Jacobs joined Glens Falls National Bank in 2003 as Information Systems Manager. He was later promoted to Senior Vice President and then Executive Vice President. As Chief Information Officer, Mr. Jacobs guides the company’s strategic technology plans. He has more than 30 years of experience in the community banking industry, having previously served as Operations Manager at Cohoes Savings Bank and Item Processing Manager at Hudson River Bank and Trust. Mr. Jacobs holds a bachelor’s degree in finance from Siena College and an associate degree in business administration from Hudson Valley Community College.


Q2 2023 Performance 10


11 Q2 2023 Summary • Assets of $4.1 billion • Net income of $6.0 million; Fully diluted earnings per share (EPS) of $0.36 • Deposit balances of $3.5 billion; a decrease of $44 million during 2Q23, slightly up from year-end 2022 • Loans reached a record of $3.1 billion, an increase of $65 million during 2Q23 • Annualized loan growth rate in excess of 8% • Loan-to-deposit ratio at 88% • Strong credit quality metrics: • Net charge-offs were 0.07% as compared to 0.10% for the previous quarter • Nonperforming assets decreased by $4.6 million • Nonperforming assets are $7.1 million or 0.17% of period-end assets • Loan yields increased by 25bps from 1Q23 to 4.57% while loan rates reached 4.75% at 6/30 and 4.81% at 7/31 • Net interest margin was 2.61% • Non-interest expense included incremental ~$2.0 million (~$0.10/share) related to the 10-K/10-Q filing delays • ROA of 0.59% and ROE of 6.64%; excluding the incremental expenses ROA of ~0.75% and ROE of ~8.40% Financial information provided in this document is unaudited. Please refer to the 2Q23 Earnings Release for a reconciliation of any non-GAAP measures.


12 Net Interest Margin 2.61% Profitability Revenue $32.7 million Return on Average Assets 0.59% Return on Average Equity 6.64% $3.1 billion of gross loans 87.7% loan-to-deposit ratio Balance Sheet $3.5 billion of gross deposits 0% brokered deposits 1.02% Allowance for Credit Losses (ACL) 0% digital deposits Dividend of $0.27/share paid in Q2 and declared same for Q3 Capital $20.44 Fully Diluted Tangible Book Value per Share Well Capitalized Q2 2023 Results Arrow GFNB SNB Tier 1 Leverage Ratio 9.92% 9.22% 10.23% Common Equity Tier 1 Capital Ratio 13.27% 13.51% 13.38% Tier 1 Risk-Based Capital Ratio 13.96% 13.51% 13.38%


13 Q2 2023 Consolidated Financial Statements 1Variances are rounded based on actual whole dollar amounts 2 Pre-tax, pre-provision net revenue per share is a non-GAAP metric and excludes provision for loan losses and income tax expense UNAUDITED Dollars in millions, except per share data Linked Quarter Income Statement 2Q23 1Q23 Fav/(Unfav) Var1 Total Interest Income $ 40.0 36.1 3.9 Total Interest Expense 14.2 8.0 (6.2) Net Interest Income 25.8 28.1 (2.3) Non-Interest Income 6.9 6.7 0.2 Non-Interest Expense 24.1 22.3 (1.8) Pre-Tax, Pre-Provision Net Revenue2 $ 8.6 12.5 (3.9) Provision for Credit Losses $ 0.9 1.6 0.7 Pre-Tax Income $ 7.7 10.9 (3.2) Income Tax Expense $ 1.6 2.4 0.8 Reported Net Income $ 6.1 8.5 (2.4) EPS 0.36$ 0.52 (0.16) Balance Sheet 2Q23 1Q23 Var1 Cash & Cash Equivalents $ 173.6 203.5 (29.9) Investment Securities 694.0 745.1 (51.1) Loans Receivable, net 3,038.7 2,974.6 64.1 All Other Assets 197.3 191.5 5.8 Total Assets $ 4,103.6 4,114.7 (11.1) Total Deposits $ 3,502.2 3,546.4 (44.2) Total Borrowings 171.8 162.8 9.0 Other Liabilities 68.2 42.1 26.1 Total Liabilities $ 3,742.2 3,751.3 (9.1) Equity $ 361.4 363.4 2.0 Total Liabilities & Equity $ 4,103.6 4,114.7 (11.1)


14 Q2 2023 Consolidated Financial Statements 1Variances are rounded based on actual whole dollar amounts 2 Pre-tax, pre-provision net revenue per share is a non-GAAP metric and excludes provision for loan losses and income tax expense UNAUDITED Dollars in millions, except per share data Comparative Quarter Income Statement 2Q23 2Q22 Fav/(Unfav) Var1 Total Interest Income $ 40.0 30.6 9.4 Total Interest Expense 14.2 1.6 (12.6) Net Interest Income 25.8 29.0 (3.2) Non-Interest Income 6.9 7.7 (0.8) Non-Interest Expense 24.1 20.3 (3.8) Pre-Tax, Pre-Provision Net Revenue2 $ 8.6 16.4 (7.8) Provision for Credit Losses $ 0.9 0.9 0.0 Pre-Tax Income $ 7.7 15.5 (7.8) Income Tax Expense $ 1.6 3.5 1.9 Reported Net Income $ 6.1 12.0 (5.9) EPS 0.36$ 0.72 (0.36)


15 Performance Trends $2.22 $2.29 $2.49 $3.01 $2.95 $0.88 2018 2019 2020 2021 2022 2Q23 YTD Diluted EPS $15.09 $16.97 $18.87 $21.03 $19.95 $20.44 2018 2019 2020 2021 2022 2Q23 YTD Fully Diluted Tangible Book Value 13.96% 13.17% 12.77% 14.09% 13.55% 8.13% 2018 2019 2020 2021 2022 2Q23 YTD Return on Average Equity 1.27% 1.24% 1.17% 1.28% 1.21% 0.73% 2018 2019 2020 2021 2022 2Q23 YTD Return on Average Assets YTD metrics affected by lower margins and expenses related to delayed filings Track record of strong earnings and performance metrics


16 Net Interest Margin 3.05% 2.99% 2.97% 3.03% 2.79% 4.18% 3.98% 3.97% 4.00% 4.45% 0.67% 0.36% 0.10% 0.27% 1.08% 2019 2020 2021 2022 2Q23 YTD Net Interest Margin (NIM) Average Loan Yield for the Period Shown Cost of Deposits • NIM compression expected to continue, but slowing in 2H23 - Fed “higher for longer” environment - Arrow balance sheet structure is liability sensitive • Deposits repricing faster than loans 2.90% 3.02% 3.14% 3.08% 2.96% 2.61% 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Quarterly NIM • Q2 loans originated at average rate of 6.55% • YTD originations at average rate of 6.36% • Portfolio rate at July 31, 2023 averaged 4.81% • Cost of deposits at June 30, 2023 at 1.53% Rate excludes the impact of deferred fees/loan origination costs 1 1Yield includes the impact of deferred fees and loan origination costs amortization


17 Operating Expenses - Efficiency Trends 56.6% 57.1% 52.8% 54.2% 54.3% 67.9% 2.27% 2.22% 2.02% 2.00% 2.01% 2.30% 2018 2019 2020 2021 2022 2Q23 YTD Efficiency Ratio Net Non-interest Expense / Average Assets Efficiency Ratio trend driven primarily by margin compression and by elevated expenses due to regulatory filing delays $65.1 $67.5 $70.7 $78.0 $81.5 $46.4 2018 2019 2020 2021 2022 2Q23 YTD Non-Interest Expenses (in millions) • 64.4 % excl. elevated expenses • Remaining increase driven by margin compression


Funding, Investments and Liquidity 18


19 Deposit Balances 26.5% 25.8% 27.5% 27.0% 26.5% 26.5% 24.6% 26.3% 24.3% 25.2% 47.1% 49.7% 46.2% 48.7% 48.2% 1Q22 2Q22 3Q22 4Q22 2Q23 Axis Title Deposit BalancesNon-Municipal Municipal Business Dollars in billions $3.72 $3.55 $3.80 $3.50 $3.50 • Stable deposit franchise with diverse funding sources • Municipal deposits include county and local governments, including school, water, fire, sewer districts and housing authorities • Loan-to-deposit ratio at 88% • No brokered deposit balances • No digital deposit balances


20 Deposit Balances 21.9% 23.3% 24.0% 23.9% 21.7% 31.1% 29.5% 29.3% 28.5% 24.4% 42.3% 42.4% 41.7% 41.6% 43.3% 4.8% 4.8% 4.9% 6.0% 10.5% 1Q22 2Q22 3Q22 4Q22 2Q23 Axis Title Deposit BalancesTime Deposits Savings Deposits Interest-Bearing Checking Noninterest-Bearing Dollars in billions $3.72 $3.55 $3.80 $3.50 $3.50 Deposit franchise with diverse product offerings and long-standing customer base


21 Funding Sources & Rates • Deposit Beta through current rate cycle Q1 2022 to Q2 2023 is 37.3% • 2023 YTD Deposit Beta is 153.3% • CD and Money Market specials are currently priced at or above 5% • Limited wholesale borrowing; short to medium-term borrowing costs are currently above 5% • Replaced higher cost FHLB advances with $150 million from the FRB Bank Term Funding Program • Cost of Deposits at 7/31 was 1.61% Dollars in millions Deposit cost rate increases moderating going into 3Q23 Balance Rate Balance Rate Balance Rate Balance Rate Demand (Non-Interest Bearing) $ 306 0.00% $ 450 0.00% $ 3 0.00% $ 759 0.00% Interest Bearing Checking 337 0.05% 203 3.13% 316 0.01% 856 0.77% Savings and Money Market 745 0.69% 248 3.04% 525 4.34% 1,518 2.34% Time Deposits 301 3.14% 28 2.92% 40 3.28% 369 3.14% Total Deposits $ 1,689 0.88% $ 929 1.58% $ 884 2.73% $ 3,502 1.53% Other Borrowings 172 4.87% Junior Subordinated Obligations - TRUPS 20 3.43% Total Deposits and Borrowings $ 1,689 0.88% $ 929 1.58% $ 884 2.73% $ 3,694 1.95% Consumer Business Municipal Total


22 Duration Wtd Avg Remaining LifeCurrent Book Value Market ValueCategoy Unrealized Gain / (Loss) Book Yield • Unrealized Losses at ~10% of carrying value; moderate impact due to relative short duration • A change in rates of ~ 25 bps impacts Other Comprehensive Income (OCI) by ~$5MM • Q2 2023 mark-to-market adjustment resulted in a negative impact to OCI of ~$3.8MM (tax effected) Investment Portfolio 1 1Unrealized Gain/(Loss) on HTM for informational purposes only – not reflected in OCI Dollars in thousands June 30, 2023 Category 3.19 7,573 7,048 (525) 3.70% 407,423 359,564 (47,859) 1.77% Unrealized Gain / (Loss)1 (13,984)$ Book Yield 1.72% Current Book Value 190,000$ Total Investments US Agency Agency MBS Agency CMO Municipal - Local Other Total AFS Agency MBS Agency CMO Municipal Municipal - Local Total HTM 113,773 Market Value 176,016$ 117,490 15,687 143,461$ 749,737$ 280 800 543,708$ 6,389$ 280 1,000 606,276$ 6,768$ 3,516 3,295 15,687 139,144$ 7.12% 7.97% 1.79% 2.41% 2.62% 682,852$ 0 (200) (62,568)$ (379)$ (221) 2.39% 4.28% 2.60% 1.95% (3,717) 0 (4,317)$ (66,885)$ Duration 2.56 3.97 4.40 3.60 Wtd Avg Remaining Life 2.53 4.68 5.16 1.80 0.65 1.70 3.40 6.25 4.02 1.99 2.41 1.97 0.65 1.84 3.52 4.80 3.55 1.91 2.23


23 Liquidity FDIC Insured Deposits 71% Uninsured Deposits 29% Total Deposits = $3.5 billion • ~ $2.4 billion in deposits are insured • ~ 9% on-balance sheet liquidity (Cash and unencumbered AFS securities) • Available Borrowing Capacity Brokered Deposits $0.8 billion Borrowing Capacity1 $1.3 billion $2.1 billion • Liquidity and borrowing capacity provide in excess of 2X coverage of uninsured deposits • National Listing Services also available as additional sources of liquidity • Securities, Mortgage, and Auto Loan Portfolios provide steady source of cash flow 1FHLB, FRB and other bank lines Ample coverage of uninsured deposits Uninsured deposit accounts consist of municipal, business, and high net worth individuals – many have a broader and deeper banking relationship with Arrow


Non-Interest Income 24


25 Non-Interest Income • Decrease in fee income related to post-pandemic slow down in consumer use of debit cards • Wealth Management performance recovering from broader market pull-back in ’22 • Minimal gains from loan sale activity (Residential, SBA) over the last 18 months Dollars in thousands June 30, 2023 March 31, 2023 June 30, 2022 Fees for Other Services to Customers $ 2,717 $ 2,595 $ 3,050 Fiduciary Activities/Wealth Management 2,428 2,275 2,517 Insurance Commissions 1,560 1,520 1,622 Other Operating Income 201 287 555 Total Noninterest Income $ 6,906 $ 6,677 $ 7,744 Three Months Ended


26 Wealth Management • $1.7 billion Assets under Management (AUM) at June 30, 2023 • YTD AUM increased ~$105.3 million (6.6%) • YTD New (net) accounts contributed ~$39 million • Serving New York (Upper Hudson Valley, Capital Region, North Country) • Based in Glens Falls, NY • 33 employees • Services • Asset Management Accounts • Trust and Estate Management • Employer Retirement Plans • Individual Retirement Plans • Brokerage Services (offered through LPL Financial) • Revenues • 2022 Revenue was $10.3 million on average AUM of ~$1.73B while S&P declined ~20% • Q2 2023 Revenue was $2.6 million on average AUM of ~$1.69B with S&P up ~8.3%


27 Insurance • Upstate Agency - Headquartered in South Glens Falls, NY - Total of 9 locations in New York (Capital Region, North Country) - 37 employees - Majority of policy holders reside within our geographic footprint • Insurance Products - Personal, Commercial, and Employee Benefit Plans • Revenues • 2022 Revenue of $6.5 million • 2Q23 Revenue of $1.6 million, in line with 2Q22 • 2023 YTD Revenue of $3.1 million


Loans 28


29 Loan Balances $2.20 $2.39 $2.37 $2.58 $2.98 $3.07 2018 2019 2020 2021 2022 2Q23 Consistent Loan Growth Excludes PPP loans Dollars in billions • 2Q23 loan growth rebounded with strong $65 million • 2Q23 loan growth exceeded 8% on an annualized basis • July 2023 annualized loan growth ~6%


30 $2,595 $2,639 $2,644 $2,655 $2,668 $2,737 $2,845 $2,925 $2,983 $3,005 $3,070 Loan Balances Dollars in millions $305 $301 $312 $312 $316 $334 $345 $350 $350 $344 $352 $393 $407 $412 $431 $442 $441 $455 $468 $497 $507 $519 $860 $861 $893 $921 $921 $977 $1,031 $1,056 $1,065 $1,073 $1,088 $923 $908 $911 $930 $946 $967 $1,012 $1,051 $1,071 $1,081 $1,111 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Residential Real Estate Consumer Commercial Real Estate (CRE) Commercial (C&I) Consistent Loan Growth Across Multiple Portfolios Commercial real estate excludes owner-occupied real estate loans Owner-occupied real estate shown as part of the C&I portfolio


31 Loan Yields Steadily Increasing $2.60 $2.64 $2.64 $2.66 $2.67 $2.74 $2.85 $2.93 $2.98 $3.01 $3.07 3.94% 3.90% 4.04% 4.08% 3.82% 3.90% 3.85% 4.09% 4.13% 4.32% 4.57% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Loan Portfolio Yields experiencing meaningful increase during 2023 Loan Balance Average Loan Portfolio Yield for the Periods Shown Dollars in billions Pre 2020 4.80% 2020 4.24% 2021 3.86% 2022 4.70% 2023 6.55% June 2023 Yield by Vintage • 39% of balances are 2022 - 2023 vintages • As of June 30, 2023, loan rates averaged 4.75% • As of July 31, 2023 loan rates averaged 4.81% 1Yield includes the impact of deferred fees and loan origination costs amortization 1


32 Loan Portfolio Composition Commercial (C&I) 12.5% Commercial Real Estate 16.9% Consumer 35.4% Residential Real Estate 36.2% • No single relationship represents more than ~1.5% of total loans as of June 30, 2023 • CRE concentration ratio of ~120% of risk based capital • C&I portfolio can be a source of deposit growth Total Loan Portfolio ~ $3.1 billion Commercial (C&I) includes owner-occupied real estate loans


33 Consumer Loan Portfolio $860 $861 $893 $921 $921 $977 $1,031 $1,056 $1,065 $1,073 $1,088 3.95% 3.94% 3.92% 3.93% 3.87% 3.84% 3.83% 4.10% 4.02% 4.26% 4.61% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • 99.6% of the portfolio, or $1.08 billion are collateralized auto loans; only $4 million in unsecured personal loans • Auto loans sourced through a network of 450+ dealers in New York and Vermont with customers extending beyond those states • Loans are underwritten/credit scored by Arrow • 100% of auto loans are fully amortizing, fixed rate loans • > 72% of auto loan balances have customers with FICO scores >700 • Average portfolio FICO score is 726; Average debt to income ratio ~30%; average LTV is 87% • Annual Losses over last 5 years were 9-20bps • ~35% new, ~65% used vehicles exposure 2 1Yield includes the impact of deferred fees & loan origination costs amortization 2 Based on MSRP or used National Automobile Dealers Association (NADA) retail value at time of origination 1 Portfolio rates meaningfully increasing June 30 - 5.16% July 31 - 5.26% Rate excludes the impact of deferred fees/loan origination costs


34 Commercial Real Estate Portfolio $393 $407 $412 $431 $442 $441 $455 $468 $497 $507 $519 3.66% 4.90% 5.08% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • CRE loans extended to businesses / borrowers primarily located in our regional market area • No CRE exposure to large Metropolitan areas – e.g. no NYC exposure • As of June 30, 2023: – ~$334 million or ~ 67% of loans have rates tied to market indices, such as Prime, SOFR or FHLBNY – ~$116 million of loans will reprice within next 12 months – ~$24 million of fixed rate loans mature within 12 months – Total non-owner occupied Office exposure accounted for ~11% of CRE and ~1.9% of total loans – Total non-owner occupied Retail exposure accounted for ~15% of CRE and ~2.5% of total loans outstanding. – Total Hotels and Motels exposure accounted for ~24% of CRE and ~4.0% of total loans outstanding. – Total Other Accommodation and Food Services2 exposure accounted for ~8% of CRE and ~1.3% of total loans outstanding. – The majority of the remaining CRE exposure is comprised of multi-family and other residential investment properties 1Yield includes the impact of deferred fees and loan origination costs amortization 2Other Accommodation and Food Services includes RV parks, recreational camps, restaurants and other eating places. Commercial real estate excludes owner-occupied real estate loans 1 Portfolio rates trending upward June 30 - 5.10% July 31 - 5.12% Rate excludes the impact of deferred fees/loan origination costs


35 Commercial (C&I) Portfolio $305 $301 $312 $312 $316 $334 $346 $350 $350 $344 $352 4.17% 4.35% 4.57% 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • C&I loans extended to businesses / borrowers primarily located in Arrow’s regional market area • Growing C&I Portfolio a potential source for deposit acquisition – ~$191 million or ~ 54% of loans have rates tied to market indices, such as Prime, SOFR or FHLBNY – ~$53 million of loans will reprice within next 12 months – Only ~$4 million of fixed rate loans mature within 12 months 1Yield includes the impact of deferred fees and loan origination costs amortization Commercial (C&I) includes owner-occupied real estate loans 1 Portfolio rates on strong upward trend June 30 - 4.75% July 31 - 4.83% Rate excludes the impact of deferred fees/loan origination costs


36 Residential Real Estate Loans $923 $908 $911 $930 $946 $967 $1,012 $1,051 $1,071 $1,081 $1,111 3.83% 3.79% 3.77% 3.76% 3.73% 3.71% 3.70% 3.78% 3.80% 4.10% 4.17% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • One-to-four family residential real estate secured by first or second mortgages on residences and home equity lines located in Arrow’s market area • LTV generally does not exceed 80% at time of origination (lower of purchase price or appraised value) • Loans exceeding 80% LTV at origination require private mortgage insurance or govt. guarantee • ~ $100MM, or 9%, of residential loan portfolio is for construction purposes • ~9% of the portfolio are home equity loans and lines • At June 30, 2023: • ~20% of portfolio subject to adjustable rates • ~80% of portfolio is fixed • ~$90MM or ~39% of the adjustable rate portfolio is within the active reset period 1Yield includes the impact of deferred fees and loan origination costs amortization 1 As of July 31, 2023, the average Residential Mortgage portfolio rate was ~3.89% and the Home Equity Line portfolio rate was ~7.34%, resulting in overall portfolio rate of ~4.20% Rates exclude the impact of deferred fees/loan origination costs


Credit Quality and Capital 37


38 Credit Quality 0.25% 0.44% 0.40% 0.37% 0.21% 2020 2021 2022 1Q23 2Q23 Non Performing Loans (NPL) / Gross Loans Dollars in millions $6.4 $11.7 $12.0 $11.2 $7.1 • ACL of 1.02% available to address potential credit issues • Charge-offs were 7bps in 2Q23; down from 10bps in 1Q23 and 9bps in 4Q22 • A $3.1 million CRE loan returned to accrual status during 2Q23 Strong Credit Quality & Allowance is 477% of NPL


39 Fully Diluted Tangible Book Value (TBV) Increasing TBV in challenging industry environment


40 Capital Position 10.13% 13.34% 14.03% 15.15% 8.31% 9.92% 13.27% 13.96% 15.08% 8.24% 4.00% 4.50% 6.00% 8.00% 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% Tier 1 Leverage Ratio Common Equity Tier 1 Capital Tier 1 Risk-Based Capital Total Risk-Based Capital Tangible Common Equity Capital Ratios – Arrow Minimum Regulatory Capital Ratios 2Q23 1Q23 Strong Capital Ratios


41 Financial Snapshot 2018 2019 2020 2021 2022 2Q23 YTD Total assets $2,988,334 $3,184,275 $3,688,636 $4,027,952 $3,969,509 $4,103,653 Loans $2,196,215 $2,386,120 $2,595,030 $2,667,941 $2,983,207 $3,069,897 Loan-to-deposit ratio 93.6% 91.2% 80.2% 75.1% 85.3% 87.7% Return on average assets 1.27% 1.24% 1.17% 1.28% 1.21% 0.73% Efficiency ratio 56.60% 57.08% 52.80% 54.16% 54.26% 67.94% Net interest margin 3.07% 3.05% 2.99% 2.97% 3.03% 2.79% Tier 1 Leverage Ratio 9.61% 9.98% 9.07% 9.20% 9.80% 9.92% Return on average equity 13.96% 13.17% 12.77% 14.09% 13.55% 8.13% Tangible book value per share1 $15.09 $16.98 $18.87 $21.03 $19.95 $20.44 Net interest income $84,018 $88,049 $99,202 $110,355 $118,343 $53,866 Net income $36,279 $37,475 $40,827 $49,857 $48,799 $14,609 EPS (fully diluted) $2.24 $2.28 $2.48 $3.00 $2.94 $0.88 Dollars in thousands, except per share amounts


Thank You