8-K
Beacon Financial Corp (BBT)
8-K
2022-04-12
For: 2022-04-12
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UNITED STATES
SECURITIES AND EXCHANGECOMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(D) OF
THE SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported): April 12, 2022
BERKSHIRE
HILLS BANCORP, INC.
(Exact Name of Registrant as Specified in its Charter)
| Delaware | 001-15781 | 04-3510455 |
|---|---|---|
| (State or Other Jurisdiction<br><br> <br>of Incorporation) | (Commission File No.) | (I.R.S. Employer<br><br> <br>Identification No.) |
| 60<br> State Street, Boston,<br> Massachusetts | 02109 | |
| --- | --- | |
| (Address of Principal Executive<br> Offices) | (Zip Code) |
Registrant’s telephone number, including area code:
(800
) 773-5601
, ext. 133773
Not Applicable
(Former Name or Former Address, if Changed Since Last Report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
| ¨ | Written communications<br> pursuant to Rule 425 under the Securities Act (17 CFR 230.425) |
|---|---|
| ¨ | Soliciting<br> material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
| --- | --- |
| ¨ | Pre-commencement<br> communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
| --- | --- |
| ¨ | Pre-commencement<br> communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
| --- | --- |
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Trading symbol(s) | Name of each exchange on which registered |
|---|---|---|
| Common<br> stock, par value <br><br>$0.01 per share | BHLB | New<br> York Stock Exchange |
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2).
Emerging growth company ¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
| Item 8.01 | Other Events |
|---|
Berkshire Hills Bancorp, Inc. (the “Company”) has made available its 2021 Summary Annual Report, which is accessible online at our investor relations site at ir.berkshirebank.com. A copy of the Company’s 2021 Summary Annual Report is attached to this Current Report on Form 8-K as Exhibit 99.1 and is incorporated herein by reference.
| Item 9.01 | Financial Statements and Exhibits |
|---|---|
| (a) | Financial Statements of Businesses Acquired. Not applicable. |
| --- | --- |
| (b) | Pro Forma Financial Information. Not applicable. |
| (c) | Shell Company Transactions. Not applicable. |
| (d) | Exhibits. |
| Exhibit No. | Description |
| --- | --- |
| 99.1 | Berkshire<br> Hills Bancorp, Inc. 2021 Summary Annual Report |
| 104.1 | The cover page for the Current Report on Form 8-K, formatted in inline XBRL |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.
| Berkshire HillsBancorp, Inc.<br><br> <br>**** | ||
|---|---|---|
| DATE: April 12, 2022 | By: | /s/Wm.<br> Gordon Prescott |
| Wm. Gordon Prescott | ||
| Executive Vice President and General Counsel |
Exhibit 99.1
| 2021 Summary Annual Report<br>Purpose. Performance. Progress.<br>SM | ||
|---|---|---|
| Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com 1<br>Berkshire Bank<br>(Berkshire Hills Bancorp | NYSE: BHLB)<br>Berkshire Hills Bancorp, Inc. (NYSE: BHLB) is the parent company of Berkshire<br>Bank. The Bank sets itself apart from its peers through a focus on exceptional<br>customer experience that’s driven by its DigiTouchSM commitment combining<br>extraordinary personal service with convenient, user-friendly technology<br>enabled through leading fintech partnerships, and outstanding performance on<br>Environmental, Social and Governance (ESG) matters.<br>Our Mission<br>To empower the financial potential of individuals, families, businesses and<br>organizations by making banking available where, when and how it’s needed.<br>Our Brand Promise<br>Where you bank matters.<br>Our Be FIRST Values<br>Our Vision<br>To be a high-performing,<br>leading socially responsible<br>community bank in New<br>England and beyond.<br>Belonging<br>fosters an environment where<br>all relationships matter<br>Focusing<br>on a positive attitude and<br>everything else will follow<br>Inclusion<br>invites openness and builds<br>belonging<br>Respect<br>cultivates an unyielding<br>commitment to integrity<br>and responsibility<br>Service<br>quality should be delivered<br>regardless of income or wealth<br>Teamwork<br>empowers collaboration and<br>cooperation<br>NY<br>RI CT<br>MA<br>NH VT<br>Worcester<br>Springfield<br>Pittsfield<br>Albany<br>Manchester<br>Hartford<br>New Haven<br>Willimantic Providence<br>Burlington<br>Boston<br>Syracuse<br> > Assets: $11.6 billion<br> > Lines of business: Retail Banking,<br>Consumer Lending & Payments,<br>Commercial Banking, Wealth<br>Management and Private Banking,<br>as well as 44 Business Capital,<br>Berkshire’s national, direct small<br>business lending division providing<br>SBA loans<br> > Retail footprint: 105 branches,<br>170 ATMs and MyTellerSM ITMs in<br>Massachusetts, New York, Vermont,<br>Connecticut and Rhode Island<br> > Workforce: More than 1,300<br>Berkshire Bankers<br> > Headquarters: Boston<br> > Founded in 1846: The Berkshires<br>in western Massachusetts |
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| 2021 Summary Annual Report<br>Standing by Our Stakeholders with Purpose<br>Dear Stakeholders:<br>2021 was truly a year of transformation for Berkshire Bank, a year that unlocked the<br>power that comes from an entire organization embracing its purpose to be a force<br>of positive change for all its stakeholders. The result is the beginning of a unique<br>comeback story, rooted in reimagining what a community bank can become<br>through an uncompromising focus on both being different and making a differ-<br>ence, and doing well by doing good. This comeback was further reflected in the<br>strong improvement in our earnings metrics and shareholder return for the year.<br>In this report, we share<br>highlights from the<br>opening chapters of<br>that comeback story,<br>which start with our<br>vision to be a high-<br>performing, leading<br>socially responsible<br>community bank in<br>New England and beyond. We see tremendous opportunity for a purpose-driven,<br>values-guided community bank like Berkshire to expand accessibility to banking<br>while delivering an exceptional customer experience that empowers everyone’s<br>financial potential.<br>As we look to win in the marketplace, our products, services, channels and<br>technology delivery will reflect changing customer preferences. During the<br>pandemic, consumers and businesses fast-tracked their adoption of digital<br>channels while continuing to value the human connection with their bank-<br>er, especially for complex transactions and financial advice. Customers are also<br>increasingly expecting their banks to reflect deep caring for their communities<br>and create a better tomorrow for the communities that they live and work in.<br>It’s within the confluence of these two customer mindsets — the<br> “omni-channel” preference and obligation we share to make our com-<br>munities stronger — that we will excel. It is on these strong differentiators<br>that last spring we laid out Berkshire’s Exciting Strategic Transformation<br>(BEST), our roadmap for how we will build a better approach to banking<br>to maximize stakeholder value. Four months after the launch of BEST,<br>we launched the BEST Community Comeback, our multi-year, $5 billion<br>commitment to lend and invest to strengthen our communities.<br>Together, these two interconnected frameworks create the basis<br>for our future success. Each has ambitious goals and we have<br>pledged transparency and accountability regarding our prog-<br>ress in achieving them, which you’ll find detailed in the pages<br>of this report.<br> > Adjusted ROTCE1 more than doubled to 7.74%<br> > Stock significantly outperformed benchmarks,<br>with 69% 2021 TSR2<br> > Adjusted EPS3 up by 182%<br>Letter continued Nitin J. Mhatre<br>Chief Executive Officer<br>1 Return On Tangible Common Equity<br>2 Total Shareholder Return<br>3 Earnings Per Share | ||
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| 3 Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com<br>Behind every number, there are countless dreams of our<br>customers and communities fulfilled<br>Looking ahead, we expect to grow organically in 2022 as we bring our BEST plans to life.<br>Our burgeoning digital transformation will begin to bear fruit. We will continue discipline<br>around expense management while reinvesting savings in bankers, customer experience<br>and technology that will drive long-term revenue and profitability growth.<br>I’m inspired by how far we have come thanks to<br>the boundless commitment and enthusiasm<br>brought to work each day by more than 1,300<br>Berkshire Bankers and I’m energized by the end-<br>less possibilities that lie ahead for Berkshire and<br>our shareholders, employees, customers and<br>communities.<br>Best regards,<br>Nitin J. Mhatre<br>Chief Executive Officer<br>Why Berkshire Hills Bancorp?<br>A Unique Comeback Story<br> > Strong capital position<br> > Above-average asset sensitivity<br> > Focus on organic growth in a<br>consolidated marketplace<br> > Focus on Environmental, Social and<br>Governance (ESG) matters<br> > Hiring advantage<br> > Investment in DigiTouchSM to drive<br>efficiency and customer service<br>It’s within the confluence of<br>these two customer mindsets —<br>the “omni-channel” preference and<br>obligation we share to make our<br>communities stronger—<br>that we will excel. | |
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| 4 2021 Summary Annual Report<br>Berkshire’s Exciting Strategic<br>Transformation (BEST)<br>In May 2021, we launched Berkshire's Exciting Strategic Transformation (BEST),<br>our self-funded plan to evolve into a better and stronger Bank by enhancing the<br>customer experience and stakeholder value while delivering profitable growth<br>and strengthening our community impact.<br>While we are still in the<br>early part of our journey<br>to greater profitability<br>and growth, we made<br>solid progress during<br>the first six months of<br>BEST toward achieving<br>its five key performance<br>metrics.<br>BEST Pillars<br>Optimize<br> > Optimize Physical Footprint<br> > Optimize Processes & Procurement<br> > Optimize Products/Pricing & Balances Mix for<br>Improved Return on Equity<br>Digitize<br> > Digitize Account Opening & Customer Journeys<br> > Digitize Marketing & Customer Insights/Service<br> > Enable Seamless Tech Connections with<br>Fintech/Sales Partners<br>Enhance<br> > Grow Profitable Originations & Balances<br> > Enhance Banker & Customer Engagement<br> > Enhance Capital Allocation & Deployment for<br>Improved Return on Equity<br>10-12% 100-105<br>bps<br>$180-200M Top 25% Top 25%<br>ROA PPNR ROTCE<br>Increase ROTCE<br>by 700-900bps•<br>Increase ROTCE<br>by 75-80bps•<br>Increase PPNR<br>by $80-100M•<br>Become top<br>quartile bank by<br>leading ESG<br>Indexes in US▲<br>Become top quartile<br>Net Promoter Score<br>bank in New England•<br>ESG NPS<br>7.3 4Q21■<br>FY2020<br>71 85 24 ~50<br>Percentile Percentile $M bps %<br>109 24 3.2 39 N.A<br>Financial information is<br>non-GAAP data; please<br>see back cover for<br>comparison to<br>GAAP data. | ||
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| 5 Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com<br>Bringing BEST to Life<br>Each pillar in Berkshire’s Exciting Strategic Transformation (BEST) includes<br>a variety of initiatives that will collectively drive enhanced performance.<br>Some milestones from BEST’s first six months and what lies ahead:<br>Optimize<br>Completed<br> > Sale of Mid-Atlantic branches, consolidation of 16 additional<br>branches<br> > Sale of Berkshire Insurance Group, shedding non-core business,<br>retaining referrals<br> > Home lending servicing partnership to enhance customer<br>experience and efficiencies<br> > Updated, created products and services to provide greater<br>access to banking<br> > Centralized strategic sourcing and procurement to drive savings<br>In Progress<br> > Continued expense management and branch network evaluation<br> > Office optimization in support of hybrid workplace model,<br>reduction in environmental footprint<br> > Transition to hybrid workplace model, enhancing employee<br>engagement |
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| 6 2021 Summary Annual Report<br>In Progress<br> > Implement “middleware” API solution to unify customer data, automate business<br>processes<br> > Explore additional fintech partnerships to enhance “omni-channel” experience<br>Completed<br> > Fintech partnership with leading AI lending platform, driving originations,<br>growing franchise<br> > Fintech partnership to launch mobile deposit, enhancing customer experience<br> > New online account opening, various foundational technologies to enhance<br>customer experience<br> > Analytics capabilities enhanced with data warehouse technology, creation of<br>enterprise analytics department<br>Digitize<br> > J.D. Power Survey to enhance customer satisfaction and net promoter score<br> > Launched multi-year, $5 billion BEST Community Comeback<br> > Completed stock repurchase program<br> > Enhanced socially responsible wealth management investment solutions<br> > Key sales, support hires for high-potential growth areas<br> > Launch transformational marketing and branding to support growth goals<br> > Initiated residential mortgage origination channel with third-party partners<br> > Enhanced retail banking platform to deliver improved employee and customer<br>experience<br> > Rollout of employee rewards and recognition program, enhancing engagement<br>Enhance<br>DigiTouchSM<br>DigiTouchSM is a defining tenet of our digital transformation. It means making banking available when, where and how<br>customers want it by delivering both the invaluable human connection through extraordinary personal service and the<br>convenience of user-friendly technology through leading fintech partnerships. Examples include:<br> > Our new partnership with Upstart, a leading artificial<br>intelligence lending platform, to drive loan origina-<br>tions and grow our franchise while helping us to improve<br>access to affordable credit and reducing the risk and costs<br>of lending.<br> > An expansion of our distinctive, complimentary MyBanker<br>Program, which brings the bank to the customer based<br>on their preference, by providing a personal banker who<br>leverages technology to provide concierge financial<br>services to customers, regardless of wealth, in-person, by<br>phone and video conference.<br>Completed<br>In Progress | ||
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| 7 Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com<br>Financial Highlights<br>* Note: ROTCE Adjusted, Earnings Adjusted and Tangible Book Value are<br>non-GAAP financial measures; see Form 10-K for discussion and further<br>detail. 2020 loss due to $554 million goodwill write-off expense. ROTCE<br>stands for Return on Tangible Common Equity.<br> Financial Condition ($ millions - period end)<br>FY19 FY20 FY21<br>Total Assets $13,216 $12,838 $11,555<br>Total Cash and Equivalents 580 1,558 1,628<br>Total Securities 1,770 2,223 2,549<br>Total Loans 9,502 8,082 6,826<br>Goodwill and Intangibles 599 35 30<br>Deposits 10,336 10,216 10,069<br>Borrowings 828 572 111<br>Shareholders’ Equity 1,759 1,188 1,182<br> Operating Results ($ millions)<br>FY19 FY20 FY21<br>Net Interest Income $365 $317 $291<br>Non-Interest Income 84 66 143<br>Total Net Revenue 449 383 434<br>Provision for Loan Losses 35 76 (1)<br>Non-Interest Expense 290 840 286<br>Net Income (Loss) 97 (533) 119<br>ROTCE* 9.36% (48.60%) 10.80%<br>ROTCE Adjusted* 11.35% 3.18% 7.74%<br> Per Common Share Data ($)<br>FY19 FY20 FY21<br>Earnings (Loss) $1.97 $(10.60) $2.39<br>Earnings Adjusted* 2.40 0.60 1.69<br>Dividends 0.92 0.72 0.48<br>Book Value 34.65 23.37 24.30<br>Tangible Book Value* 22.56 22.68 23.69<br>80%<br>60%<br>40%<br>20%<br>0<br>-20%<br>-40%<br>-60%<br>2020<br>2021<br>BHLB<br>KRX*<br>2019<br>* KBW NASDAQ Regional Banking Index. Source: S&P Global<br>Market Intelligence<br>One-Year Total Stock Return<br>Note: Source is S&P Global Market Intelligence. Peer data is U.S. exchange<br>traded banks with assets $7-25 billion. All data as of 12/31/21. Repricing<br>gap is percent of net rate sensitive assets/liabilities maturing or repricing in<br>one year divided by total assets per bank regulatory financials.<br>BHLB Peers<br>Elevated Investable Cash<br>(cash and equivalents/total assets)<br>14.1% 7.8%<br>Positive Pricing Gap<br>(one year repricing gap/assets)<br>35.4% 21.6%<br>Excess Capital - CET1 Ratio<br>(common equity tier 1 capital/risk<br>weighted assets)<br>15.0% 12.4%<br>Well Reserved<br>(credit loss allowance/total loans)<br>1.55% 1.19%<br>Well Positioned vs. Peers | |
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| 8 2021 Summary Annual Report<br>Empowering Community Comebacks:<br>Our Commitment to Environmental, Social<br>and Governance (ESG)<br>In May 2021, we launched Berkshire’s Exciting Strategic Transformation (BEST), our self-funded plan to<br>evolve into a better and stronger Bank by enhancing the customer experience and stakeholder value<br>while delivering profitable growth and strengthening our community impact.<br>Berkshire is committed to integrating environmental, social and governance considerations into<br>all its business operations and activities. As a company, we understand the broader role we play in<br>creating more equitable, just and sustainable communities. Companies with strong ESG performance<br>drive higher customer preference and better risk management practices, and unlock new business<br>opportunities, ultimately leading to enhanced performance. Because our vision is to be a<br>high-performing, leading socially responsible community bank in New England and beyond, we are<br>the only community bank in the United States that has thoroughly integrated ESG standards<br>into our business strategy and set a specific target to being among the top 25 percent of U.S.<br>banks rated by leading ESG indexes, a goal we are proud to have achieved in 2021.<br>BEST Community Comeback<br>In September 2021 we launched our multi-year, $5 billion<br>BEST Community Comeback to help strengthen all our<br>communities in four key areas:<br>Fueling Small Businesses<br> > $1.5 billion in small business lending<br> > Financial coaching and technical assistance<br>Community Financing<br>and Philanthropy<br> > $2.5 billion in mortgage lending<br> > $15 million in community contributions<br> > $3 million equivalent in employee volunteer time<br> > $50 million in socially responsible investments<br>Financial Access & Empowerment<br> > $2.5 billion in lending for underserved neighborhoods<br> > $200 million in lending for minority mortgage borrowers<br> > 300,000 people impacted with financial wellness<br>programming<br> > 200,000 socially responsible customer bank accounts<br>Environment<br> > $300 million in lending for low-carbon projects<br> > 100 percent renewable electricity usage<br> > Greenhouse gas (GHG) emission reduction<br>SM<br>2021 Corporate Responsibility Report<br>Empowering Community Comebacks<br>For more information on our BEST Community<br>Comeback, its results and our ESG program,<br>see our 2021 Corporate Responsibility Report:<br>berkshirebank.com/csr2021.<br>Scan here<br>for the<br>2021 CSR<br>Report | ||
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| 9 Berkshire Hills Bancorp, Inc.—BHLB | berkshirebank.com<br>Leadership Team<br>Nitin J. Mhatre<br>President,<br>Chief Executive Officer<br>George F.<br>Bacigalupo<br>Head of Commercial<br>Banking<br>Subhadeep Basu<br>Chief Financial Officer<br>Lucia Bellomia<br>Head of Retail Banking<br>Jennifer<br>Carmichael<br>Chief Internal<br>Audit Officer<br>Jacqueline<br>Courtwright<br>Chief Human Resources<br>and Culture Officer<br>Sean A. Gray<br>Chief Operating Officer<br>Gregory D.<br>Lindenmuth<br>Chief Risk Officer<br>Georgia Melas<br>Chief Credit Officer<br>Wm. Gordon<br>Prescott<br>General Counsel and<br>Corporate Secretary<br>Ellen Steinfeld<br>Head of Consumer<br>Lending & Payments<br>Deborah A.<br>Stephenson<br>Chief Compliance<br>Officer<br>Jason T. White<br>Chief Information<br>Officer | |
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| 10 2021 Summary Annual Report<br>In Memoriam — Robert “Bob” Curley<br>On Feb. 2, 2022, we lost a Board member, longtime Berkshire Banker, community leader and<br>friend, Robert “Bob” Curley. Bob served on our Board and as chairperson of our New York<br>region since 2009 and was instrumental in our growth, success and community impact. He<br>was the epitome of a true Community Banker who led by example and mentored countless<br>bankers over his long and illustrious career. We celebrate his life, legacy and immeasurable<br>contributions to Berkshire and our communities.<br>David M. Brunelle<br>Chairperson of the Board,<br>Managing Director of North<br>Point Wealth Management<br>Baye Adofo-Wilson, Esq.<br>CEO BAW<br>Development, LLC<br>Rheo A. Brouillard<br>Former President and<br>Chief Executive Officer of<br>SI Financial Group, Inc and<br>Savings Institute Bank & Trust<br>Nina A. Charnley<br>Former Senior Managing<br>Director, Enterprise Customer<br>Experience Executive at TIAA<br>John B. Davies<br>Former Executive Vice President<br>of Massachusetts Mutual Life<br>Insurance Company<br>Mihir A. Desai<br>Professor of Finance at<br>Harvard Business School<br>and Professor of Law at<br>Harvard Law School<br>William H.<br>Hughes III<br>Jeffrey W. Kip<br>Chief Executive Officer of<br>Angi International<br>Dr. Sylvia Maxfield<br>Dean of the Providence College<br>School of Business<br>Nitin J. Mhatre<br>Chief Executive Officer of<br>Berkshire Hills Bancorp, Inc.<br>Laurie Norton Moffatt<br>Director and CEO of the Norman<br>Rockwell Museum<br>Jonathan I. Shulman<br>Former EVP and Treasurer<br>Keycorp<br>Michael A. Zaitzeff<br>Co-Founder and Managing<br>Member of VM GP II LLC<br>Board of Directors<br>President of Education Design<br>Lab | ||
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| This document contains forward-looking statements (within the meaning of the<br>Private Securities Litigation Reform Act of 1995). There are several factors that<br>could cause actual results to differ significantly from expectations described in the<br>forward-looking statements. For a discussion of such factors, please see Berkshire’s<br>most recently filed reports on Forms 10-K and 10-Q, which are available on the SEC’s<br>website at www.sec.gov. Berkshire does not undertake any obligation to update<br>forward-looking statements.<br>Banking products are provided by Berkshire Bank: Member FDIC. Equal Housing<br>Lender. Berkshire Bank is a Massachusetts chartered bank.<br>GUARANTEED BY THE BANK, NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY<br>and MAY LOSE VALUE.<br> •BEST financial information on page 4 is non-GAAP data. All numbers are on an<br>adjusted basis. The GAAP numbers for 2020 were ROTCE (48.60)%; ROA (415);<br>PPNR (457). The GAAP numbers for 4Q21 were ROTCE 7.4; ROA 71; PPNR 85. Please<br>see reconciliation in the Company’s fourth quarter 2021 earnings release; 4Q21<br>adjusted PPNR annualized ($ million); ▲J.D. Power as of 9/30/21; ▲ESG Index ratings:<br>MSCI, ISS-ESG, Sustainalytics, Bloomberg;.<br>CORPORATE OFFICES<br>Berkshire Hills Bancorp, Inc.<br>60 State Street<br>Boston, MA 02109<br>800.773.5601<br>berkshirebank.com<br>STOCK LISTING<br>Berkshire Hills Bancorp, Inc., is listed<br>on the New York Stock Exchange<br>under the symbol “BHLB.”<br>INVESTOR INFORMATION<br>Investor Relations<br>Attn: Kevin Conn<br>Berkshire Hills Bancorp, Inc.<br>617-641-9206<br>investorrelations@berkshirebank.com<br>ir.berkshirebank.com<br>TRANSFER AGENT AND<br>REGISTRAR<br>Shareholders who wish to change the<br>name, address or ownership of stock,<br>report lost stock certificates, inquire<br>about the Dividend Reinvestment<br>Plan or consolidate stock accounts<br>should contact:<br>Broadridge Corporate Issuer<br>Solutions, Inc.<br>P.O. Box 1342<br>Brentwood, NY 11717<br>844.458.9357<br>shareholder@broadridge.com<br>shareholder.broadridge.com/bhlb<br>SM<br>2021 Corporate Responsibility Report<br>Empowering Community Comebacks<br>For more information on our BEST Community<br>Comeback, its results and our ESG program,<br>see our 2021 Corporate Responsibility<br>Report: berkshirebank.com/csr2021.<br>Scan here for the<br>2021 CSR Report<br>Investment products are NOT FDIC-INSURED, are NOT A BANK DEPOSIT, NOT | ||
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