8-K

Citizens Community Bancorp Inc. (CZWI)

8-K 2020-10-27 For: 2020-10-27
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Added on April 07, 2026

UNITED STATES SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

________________

FORM 8-K

CURRENT REPORT

PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

Date of Report (Date of earliest event reported):  October 27, 2020

CITIZENS COMMUNITY BANCORP, INC.

(Exact name of registrant as specified in its charter)

Maryland

(State or other jurisdiction of incorporation)

001-33003 20-5120010
(Commission File Number) (I.R.S. Employer Identification No.)

2174 EastRidge Center

Eau Claire, WI 54701

(Address and Zip Code of principal executive offices)

715-836-9994

(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered or to be registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Stock, $.01 par value per share CZWI NASDAQ Global Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933. (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter.)

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02.  Results of Operations and Financial Condition.

On October 27, 2020, Citizens Community Bancorp, Inc. (the “Company”) issued a press release announcing our financial results for its third quarter ended September 30, 2020 and posted its Earnings Release Supplement to its website. A copy of the press release is attached as Exhibit 99.1 to this Current Report on Form 8-K, and a copy of the Earnings Release Supplement is attached hereto as Exhibit 99.2. The attached Exhibits 99.1 and 99.2 are furnished pursuant to Item 2.02 of Form 8-K.

The information in this Item 2.02, Item 9.01 and Exhibits 99.1 and 99.2 attached hereto shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of such section, nor shall it be deemed incorporated by reference in any filing of the Company under the Securities Act of 1933 or the Securities Exchange Act of 1934, regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference in such filing.

Item 9.01.  Financial Statements and Exhibits.

(d)    Exhibits.  The following exhibit is being furnished herewith:

99.1 Press Release dated October 27, 2020
99.2 Earnings Release Supplement Earnings Release Supplement dated October 27, 2020
104 The cover page from this Current Report on Form 8-K in Inline XBRL (Extensible Business Reporting Language)

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

CITIZENS COMMUNITY BANCORP, INC.
Date: October 27, 2020 By: /s/ James S. Broucek
James S. Broucek
Chief Financial Officer

Document

EXHIBIT 99.1

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Citizens Community Bancorp, Inc. Earns $3.5 Million, or $0.31 Per Share in 3Q20

Criticized Assets Decline 27%

Nonperforming Assets Decline 14.3%

EAU CLAIRE, WI, October 27, 2020 - Citizens Community Bancorp, Inc. (the “Company”) (Nasdaq: CZWI), the parent company of Citizens Community Federal N.A. (the “Bank” or “CCFBank”), today reported earnings of $3.5 million, or $0.31 per share for the quarter ended September 30, 2020, compared to $3.1 million, or $0.28 per diluted share for the quarter ended June 30, 2020. Net income as adjusted (non-GAAP)^1^ of $3.3 million, or $0.30 per share was reported for the quarter ended September 30, 2020, compared to $2.8 million, or $0.25 per share for the quarter ended June 30, 2020.

The Company’s third quarter operating results reflected: (1) modestly lower net interest income largely due to loan portfolio reductions, (2) lower loan loss provisions, while increasing COVID-19-related qualitative provision, (3) a continued robust refinancing market which led to all-time high gains on sale of mortgage loans and (4) lower non-interest expenses due to reduced compensation expense and decreased impairment of mortgage servicing right assets.

Book value per share was $14.10 at September 30, 2020 compared to $13.70 at June 30, 2020 and $13.13 at September 30, 2019. Book value per share increased $0.74, or a 7% annualized increase, from December 31, 2019. Tangible book value per share (non-GAAP)^5^was $10.75 at September 30, 2020 compared to $10.31 at June 30, 2020 and $9.60 at September 30, 2019.

The increase in book value and tangible book value (non-GAAP)^5^in the third quarter reflects net income of $3.5 million and a quarterly increase in accumulated other comprehensive income unrealized gain of $0.9 million. Additionally, the increase in tangible book value (non-GAAP)^5^in the third quarter reflects the reduction of core deposit intangibles of $0.4 million.

“We were pleased with the continued execution of our strategic priorities. This year we have increased tangible book value $0.86 per share, or a 12% annualized increase. Asset quality continued to improve with a quarterly decrease of 14% and year-to-date decrease of 31% in non-performing assets, an $18 million reduction, or 28%, in criticized assets from March 31 levels and $37 thousand of net charge-offs in the quarter. We completed an extensive review of our business during the COVID-19 pandemic to build more efficient workflows and staffing models, to better manage operating expenses, announced branch closings effective in the fourth quarter and strengthened our culture centered on caring for our customers and colleagues,” said Stephen Bianchi, Chairman, President and Chief Executive Officer.

“As expected, COVID-19 deferrals remain concentrated in the hospitality segment where occupancy rates have been tracking with national averages. We are working with our clients as the pandemic persists by requiring additional support from the borrower in exchange for further deferral periods. Restaurants, especially quick service, have rebounded and many have resumed full payment status. All other segments have or are scheduled to return to regular payment status. Nevertheless, we have increased loan loss reserves adding $3.5 million in COVID-19 qualitative reserves over the last three quarters,” continued Bianchi.

For the nine months ended September 30, 2020, the Company earned $9.2 million or $0.82 per share compared to earnings of $6.3 million, or $0.57 per share for the nine months ended September 30, 2019.

September 30, 2020 Highlights: (as of or for the 3-month period ended September 30, 2020, compared to June 30, 2020)

•Stockholders’ equity as a percent of total assets increased from 9.51% to 9.70% during the quarter. Tangible common equity (non-GAAP)^5^relative to tangible assets (non-GAAP)^5^, less SBA Paycheck Protection Program (“PPP”) loans increased to 8.29% at September 30, 2020 compared to 8.03% at June 30, 2020.

•The Bank recorded provision for loan losses of $1.50 million for the quarter ended September 30, 2020, compared to $1.75 million for the quarter ended June 30, 2020. In continued anticipation of a COVID-19 related adverse economic impact, the COVID-19 related provision was $1.5 million in the quarter ended September 30, 2020 increasing the allowance for loan losses allocated to COVID-19 to $3.5 million. This was a modest increase from the $1.25 million provided for COVID-19 for the quarter ended June 30, 2020. The COVID-19 pandemic continued to result in reduced operating capacity and uncertainty regarding potential future revenue and cash flows for certain businesses, including bank borrowers. Hotels and restaurants represent our portfolios’ two industry sectors most directly and adversely affected by the COVID-19 pandemic. These sectors’ loans totaled approximately $102 million and $39 million, respectively, at September 30, 2020.

•As of September 30, 2020, the Bank’s COVID-19 related modifications under Section 4013 of the CARES Act, totaled $126.7 million, or 10% of gross loans versus $197.3 million, or 15% of gross loans at June 30, 2020. At September 30, 2020, hotel industry sector loans represent approximately $71 million of the approved deferrals and the restaurant industry sectors represent approximately $5 million. The Bank has approximately $50 million of total payment deferrals expiring in the fourth quarter of 2020.

•The sum of special mention and substandard assets, or criticized assets, decreased $15.2 million to $40.7 million at September 30, 2020 from $55.9 million at June 30, 2020, a decrease of 27%.

•The allowance for loan losses on originated loans, excluding PPP loans, increased to 1.65%. Since PPP loans are guaranteed by the SBA, they are excluded from this reserve calculation. Additionally, loans acquired through acquisition were effectively marked to market value at the time of their acquisition and were also excluded from this reserve calculation.

•On August 12, 2020, the Bank announced the fourth quarter closure of three branch operations located at Minnesota Lake, Minnesota, Eau Claire, Wisconsin, and Eleva, Wisconsin. The branch operations will be consolidated into nearby branch locations.

Balance Sheet and Asset Quality

Total assets increased $15 million during the quarter to $1.62 billion at September 30, 2020 compared to $1.61 billion at June 30, 2020. The increase is primarily due to increases in cash and cash equivalents, partially offset by decreases in the loan portfolio.

Cash and cash equivalents increased to $115.5 million at September 30, 2020 from $39.6 million the prior quarter. Deposit levels remain robust, while the Bank experienced loan shrinkage and chose to maintain the investment portfolio at previous levels due to low yielding investment options. As such, the Company has chosen to maintain a high level of liquidity.

Loans receivable decreased to $1.23 billion at September 30, 2020 from $1.28 billion at June 30, 2020. New loan originations actually remain at previous account levels. However, due to repayments of criticized assets, $12 million in loan payoffs in acquired loans due to sale of property and the Bank’s decision not to match selected acquired loans refinancing interest rates totaling $14 million, the portfolio shrank.

The originated loan portfolio declined $9.7 million to $917.5 million at September 30, 2020 compared to $927.2 million at June 30, 2020. Acquired loans declined $42.4 million to $324.3 million in the current quarter from $366.7 million in the previous quarter.

The allowance for loan losses increased to $14.8 million at September 30, 2020 representing 1.21% of loans receivable at September 30, 2020 compared to 1.04% of loans receivable at June 30, 2020. Excluding the PPP loans which are guaranteed by the SBA, the allowance for loan losses was 1.35% at September 30, 2020 compared to 1.16% the prior quarter. A significant portion of the current loan portfolio includes loans purchased through whole bank acquisitions resulting in purchased credit impairments which are not included in the allowance for loan losses. The allowance for loan losses as a percent of originated loans excluding PPP loans was 1.65% at September 30, 2020 compared to 1.53% the prior quarter. The increase in the allowance in the third quarter of 2020 was primarily due to the $1.5 million loan loss provisions related to anticipated COVID-19 adverse economic impacts.

Allowance for Loan Losses Percentages

(in thousands, except ratios)

September 30, 2020 June 30, 2020 December 31, 2019 September 30, 2019
Originated loans, net of deferred fees and costs $ 777,340 $ 789,075 $ 762,127 $ 687,290
SBA PPP loans, net of deferred fees 135,177 132,800
Acquired loans, net of unamortized discount 317,622 359,300 415,253 437,088
Loans, end of period $ 1,230,139 $ 1,281,175 $ 1,177,380 $ 1,124,378
SBA PPP loans, net of deferred fees (135,177) (132,800)
Loans, net of SBA PPP loans and deferred fees $ 1,094,962 $ 1,148,375 $ 1,177,380 $ 1,124,378
Allowance for loan losses allocated to originated loans $ 12,809 $ 12,109 $ 9,551 $ 8,694
Allowance for loan losses allocated to other loans 2,027 1,264 769 483
Allowance for loan losses $ 14,836 $ 13,373 $ 10,320 $ 9,177
Non-accretable difference on purchased credit impaired loans $ 1,661 $ 3,355 $ 6,290 $ 6,737
ALL as a percentage of loans, end of period 1.21 % 1.04 % 0.88 % 0.82 %
ALL as a percentage of loans, net of SBA PPP loans and deferred fees 1.35 % 1.16 % 0.88 % 0.82 %
ALL allocated to originated loans as a percentage of originated loans, net of deferred fees and costs 1.65 % 1.53 % 1.25 % 1.26 %
ALL plus non-accretable difference as a percentage of loans, net of SBA PPP loans and deferred fees and costs 1.51 % 1.46 % 1.41 % 1.42 %

One of the Company’s strategic objectives for 2020 was to reduce nonperforming assets and classified assets.

Nonperforming assets decreased to $14.9 million or 0.92% of total assets at September 30, 2020 compared to $17.4 million or 1.08% of total assets at June 30, 2020. Included in nonperforming assets at September 30, 2020 are $10.5 million of nonperforming assets acquired during recent whole-bank acquisitions. Originated nonperforming assets were only $4.4 million, 0.27% of total assets for the most recent quarter compared to $5.7 million, or 0.36% the prior quarter.

Substandard and special mention loans declined $15.2 million, or 27%, during the quarter ended September 30, 2020. The table below shows the decreases in substandard loans by quarter during 2020.

(in thousands)
September 30, 2020 June 30, 2020 March 31, 2020 December 31, 2019 September 30, 2019
Special mention loan balances $ 7,777 $ 19,958 $ 19,387 $ 10,856 $ 12,959
Substandard loan balances 32,922 35,911 38,393 39,892 38,527
Criticized loans, end of period $ 40,699 $ 55,869 $ 57,780 $ 50,748 $ 51,486

Deposits decreased $1 million to $1.271 billion at September 30, 2020 compared to $1.272 billion at June 30, 2020. Certificates of deposit represented all the deposit decline while money market, demand and savings accounts reflected increased balances. Certificates of deposit decreased by $26.4 million as the Company chose not to match higher rate local retail certificate competition.

On August 27, 2020, the Company issued ten-year, 6.00% fixed-to-floating subordinated notes totaling $15 million. The notes have a five-year non-call feature. The Company plans to use the funds for general corporate purposes with the ability to downstream to the Bank as capital if needed.

Review of Operations

Net interest income was $11.9 million for the third quarter of 2020 compared to $12.3 million for the second quarter of 2020, and $11.6 million for the quarter ended September 30, 2019. The net interest margin decreased to 3.11% for the third quarter of 2020 compared to 3.34% for both the second quarter of 2020 and the third quarter ended September 30, 2019. For the quarter ended September 30, 2020, the decrease in net interest income was primarily due to lower yields on interest-earning assets and loan portfolio shrinkage compared to the previous quarter

Net interest income and net interest margin with and without loan purchase accounting:

(in thousands, except yields and rates)

Three months ended
September 30, 2020 June 30, 2020 March 31, 2020 December 31, 2019 September 30, 2019
Net Interest Income Net Interest Margin Net Interest Income Net Interest Margin Net Interest Income Net Interest Margin Net Interest Income Net Interest Margin Net Interest Income Net Interest Margin
With loan purchase accretion $ 11,909 3.11 % $ 12,303 3.34 % $ 12,671 3.64 % $ 11,775 3.41 % $ 11,593 3.34 %
Less non-accretable difference realized as interest from payoff of purchased credit impaired loans (130) (0.03) % (196) (0.05) % (1,043) (0.30) % (271) (0.08) % (50) (0.01) %
Less accelerated accretion from payoff of certain PCI loans with transferred non-accretable differences % (99) (0.03) % % % %
Less scheduled accretion interest (276) (0.07) % (247) (0.07) % (233) (0.07) % (233) (0.07) % (233) (0.08) %
Without loan purchase accretion $ 11,503 3.01 % $ 11,761 3.19 % $ 11,395 3.27 % $ 11,271 3.26 % $ 11,310 3.25 %

The yield on interest earning assets was 3.98% for the third quarter of 2020, compared to 4.32% the prior quarter, and 4.67% for the third quarter one year earlier. From the second quarter, the decrease in yield on interest earning assets is largely due to the increase in interest-bearing cash and cash equivalents. The cost of interest-bearing liabilities decreased to 1.06% for the third quarter from 1.16% one quarter earlier and 1.56% one year earlier. The primary decrease in the third quarter funding costs was due to lower deposit costs as the Bank repriced various deposit products and relied less on higher-costing certificates of deposit. For the nine months ended September 30, 2020, the net interest margin was 3.36% compared to 3.35% for the same time period one year earlier.

Loan loss provisions were $1.50 million for the quarter ended September 30, 2020 compared to $1.75 million for the quarter ended June 30, 2020 and $575,000 one year earlier. As previously mentioned, the Company provided $1.5 million related to the COVID-19 Q-factor in the third quarter bringing the 2020 COVID-19 Q-factor to $3.5 million. For the nine months ended September 30, 2020, provisions for loan losses were $5.25 million compared to $2.13 million for the nine months ended September 30, 2019.

Non-interest income increased to a quarter end high of $5.1 million for the quarter ended September 30, 2020 from the previous quarter end high of $5.0 million for the quarter ended June 30, 2020. The increase is largely due to higher gains on sale of mortgage loans, an increase in retail customer activity and the annual incentive paid on higher debit card activity, which is recorded in other income. Additionally, in the quarter ended September 30, 2020, the Bank’s acquired wealth management business partner exercised their contractual call originated prior to the acquisition, resulting in the sale of the wealth management business. The sale resulted in a $180 thousand gain

recorded in the current quarter. For the nine months ended September 30, 2020, total non-interest income was $13.7 million compared to $11.2 million for the same period one year earlier.

Total non-interest expense declined to $10.7 million for the quarter ended September 30, 2020, or 6% from $11.4 million for the quarter ended June 30, 2020. This was due to a lower compensation expense and lower impairment on mortgage servicing rights (“MSR”), partially offset by increased data processing expenses associated with a larger average asset size and some seasonal increases in occupancy. For the nine months ended September 30, 2020, total non-interest expenses were $32.8 million compared to $32.3 million for the nine months ended June 30, 2019. The impact of the F&M acquisition on July 1, 2019 increased non-interest expense in 2020 in addition to the items discussed above.

Provisions for income taxes were $1.3 million for the third quarter ended September 30, 2020 compared to $1.1 million during the preceding quarter. For the nine months ended September 30, 2020, provisions for income taxes were $3.3 million compared to $2.3 million for the nine months ended September 30, 2019. The effective tax rate for the most recent quarter was 26.7% compared to 26.5% the prior quarter. For the nine-month period ended September 30, 2020, the effective tax rate was 26.6% compared to 26.4% for the corresponding period one year earlier.

These financial results are preliminary until the Form 10-Q is filed in November 2020.

About the Company

Citizens Community Bancorp, Inc. (NASDAQ: “CZWI”) is the holding company of the Bank, a national bank based in Altoona, Wisconsin, currently serving customers primarily in Wisconsin and Minnesota through 28 branch locations. Its primary markets include the Chippewa Valley Region in Wisconsin, the Twin Cities and Mankato markets in Minnesota, and various rural communities around these areas. The Bank offers traditional community banking services to businesses, Ag operators and consumers, including residential mortgage loans.

Cautionary Statement Regarding Forward-Looking Statements

Certain statements contained in this release are considered “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements may be identified using forward-looking words or phrases such as “anticipate,” “believe,” “could,” “expect,” “estimates,” “intend,” “may,” “preliminary,” “planned,” “potential,” “should,” “will,” “would” or the negative of those terms or other words of similar meaning. Such forward-looking statements in this release are inherently subject to many uncertainties arising in the operations and business environment of the Company and the Bank. These uncertainties include the conditions in the financial markets and economic conditions generally; adverse impacts to the Company or Bank arising from the COVID-19 pandemic; the possibility of a deterioration in the residential real estate markets; interest rate risk; lending risk; the sufficiency of loan allowances; changes in the fair value or ratings downgrades of our securities; competitive pressures among depository and other financial institutions; our ability to maintain our reputation; our ability to realize the benefits of net deferred tax assets; our ability to maintain or increase our market share; acts of terrorism and political or military actions by the United States or other governments; legislative or regulatory changes or actions, or significant litigation, adversely affecting the Company or Bank; increases in FDIC insurance premiums or special assessments by the FDIC; disintermediation risk; our inability to obtain needed liquidity; risks related to the ongoing integration of F. & M. Bancorp. of Tomah, Inc. into the Company’s operations; our ability to successfully execute our acquisition growth strategy; risks posed by acquisitions and other expansion opportunities, including difficulties and delays in integrating the acquired business operations or fully realizing the cost savings and other benefits; our ability to raise capital needed to fund growth or meet regulatory requirements; the possibility that our internal controls and procedures could fail or be circumvented; our ability to attract and retain key personnel; our ability to keep pace with technological change; cybersecurity risks; changes in federal or state tax laws; changes in accounting principles, policies or guidelines and their impact on financial performance; restrictions on our ability to pay dividends; and the potential volatility of our stock price. Stockholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. Such uncertainties and other risks that may affect the Company’s performance are discussed further in Part I, Item 1A, “Risk Factors,” in the Company’s Form 10-K, for the year ended December 31, 2019 filed with the Securities and Exchange Commission (“SEC”) on March 10, 2020 and the Company’s subsequent filings with the SEC. The Company undertakes no obligation to make any revisions to the forward-looking statements contained in this news release or to update them to reflect events or circumstances occurring after the date of this release.

Non-GAAP Financial Measures

This press release contains non-GAAP financial measures, such as net income as adjusted, net income as adjusted per share, tangible book value, tangible book value per share and tangible common equity as a percent of tangible assets, which management believes may be helpful in understanding the Company’s results of operations or financial position and comparing results over different periods.

Net income as adjusted and net income as adjusted per share are non-GAAP measures that eliminates the impact of certain expenses such as acquisition and branch closure costs and related data processing termination fees, legal costs, severance pay, accelerated depreciation expense and lease termination fees, the gain on sale of branch deposits and fixed assets and the net impact of the Tax Cuts and Jobs Act of 2017, which management believes enhances investors’ ability to better understand the underlying business performance and trends related to core business activities. Merger related charges represent expenses to either satisfy contractual obligations of acquired entities without any useful benefit to the Company or to convert and consolidate customer records onto the Company platforms. These costs are unique to each transaction based on the contracts in existence at the merger date. Tangible book value, tangible book value per share and tangible common equity as a percent of tangible assets are non-GAAP measures that eliminate the impact of preferred stock equity, goodwill and intangible assets on our financial position. Management believes these measures are useful in assessing the strength of our financial position.

Where non-GAAP financial measures are used, the comparable GAAP financial measure, as well as the reconciliation to the comparable GAAP financial measure, can be found in this press release. These disclosures should not be viewed as a substitute for operating results determined in accordance with GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other banks and financial institutions.

Contact: Steve Bianchi, CEO

(715)-836-9994

CITIZENS COMMUNITY BANCORP, INC.

Consolidated Balance Sheets

(in thousands, except shares and per share data)

September 30, 2020 (unaudited) June 30, 2020 (unaudited) December 31, 2019 (audited) September 30, 2019 (unaudited)
Assets
Cash and cash equivalents $ 115,474 $ 39,581 $ 55,840 $ 52,276
Other interest-bearing deposits 3,752 3,752 4,744 5,245
Securities available for sale “AFS” 150,908 162,716 180,119 182,956
Securities held to maturity “HTM” 16,927 10,541 2,851 3,665
Equity securities with readily determinable fair value 187 188 246 241
Other investments 15,075 15,193 15,005 12,622
Loans receivable 1,230,139 1,281,175 1,177,380 1,124,378
Allowance for loan losses (14,836) (13,373) (10,320) (9,177)
Loans receivable, net 1,215,303 1,267,802 1,167,060 1,115,201
Loans held for sale 4,938 8,876 5,893 3,262
Mortgage servicing rights 3,498 3,509 4,282 4,245
Office properties and equipment, net 21,607 21,318 21,106 20,938
Accrued interest receivable 5,829 5,855 4,738 4,993
Intangible assets 5,893 6,293 7,587 7,999
Goodwill 31,498 31,498 31,498 31,841
Foreclosed and repossessed assets, net 812 734 1,460 1,373
Bank owned life insurance (“BOLI”) 23,514 23,357 23,063 22,895
Other assets 7,378 6,301 5,757 5,612
TOTAL ASSETS $ 1,622,593 $ 1,607,514 $ 1,531,249 $ 1,475,364
Liabilities and Stockholders’ Equity
Liabilities:
Deposits $ 1,270,778 $ 1,272,197 $ 1,195,702 $ 1,161,750
Federal Home Loan Bank (“FHLB”) and Federal Reserve Bank (“FRB”) advances 124,491 124,484 130,971 113,466
Other borrowings 58,297 43,595 43,560 44,545
Other liabilities 11,704 14,448 10,463 7,574
Total liabilities 1,465,270 1,454,724 1,380,696 1,327,335
Stockholders’ equity:
Common stock— $0.01 par value, authorized 30,000,000; 11,154,645; 11,150,695; 11,266,954 and 11,270,710 shares issued and outstanding, respectively 112 112 113 113
Additional paid-in capital 127,778 127,734 128,856 128,926
Retained earnings 29,239 25,759 22,517 19,348
Unearned deferred compensation (710) (834) (462) (630)
Accumulated other comprehensive income (loss) 904 19 (471) 272
Total stockholders’ equity 157,323 152,790 150,553 148,029
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY $ 1,622,593 $ 1,607,514 $ 1,531,249 $ 1,475,364

Note: Certain items previously reported were reclassified for consistency with the current presentation.

CITIZENS COMMUNITY BANCORP, INC.

Consolidated Statements of Operations

(in thousands, except per share data)

Three Months Ended Nine Months Ended
September 30, 2020 (unaudited) June 30, 2020 (unaudited) September 30, 2019 (unaudited) September 30, 2020 (unaudited) September 30, 2019 (unaudited)
Interest and dividend income:
Interest and fees on loans $ 14,154 $ 14,687 $ 14,646 $ 44,300 $ 40,036
Interest on investments 1,064 1,199 1,577 3,712 4,241
Total interest and dividend income 15,218 15,886 16,223 48,012 44,277
Interest expense:
Interest on deposits 2,255 2,607 3,371 8,042 8,890
Interest on FHLB and FRB borrowed funds 430 448 639 1,386 2,213
Interest on other borrowed funds 624 528 620 1,701 1,436
Total interest expense 3,309 3,583 4,630 11,129 12,539
Net interest income before provision for loan losses 11,909 12,303 11,593 36,883 31,738
Provision for loan losses 1,500 1,750 575 5,250 2,125
Net interest income after provision for loan losses 10,409 10,553 11,018 31,633 29,613
Non-interest income:
Service charges on deposit accounts 431 345 625 1,336 1,756
Interchange income 556 489 476 1,509 1,267
Loan servicing income 1,144 1,315 714 3,144 1,902
Gain on sale of loans 1,987 1,818 679 4,585 1,560
Loan fees and service charges 320 244 471 1,041 860
Insurance commission income 1 195 197 475 573
Net gains (losses) on investment securities (1) 25 96 97 151
Net gain (loss) on sale of branch 2,295
Net gain (loss) on sale of acquired business lines 180 252 432
Settlement proceeds 131 131
Other 444 199 363 928 827
Total non-interest income 5,062 5,013 3,621 13,678 11,191
Non-interest expense:
Compensation and related benefits 5,538 5,908 5,295 16,881 14,605
Occupancy 993 899 905 2,898 2,725
Office 532 575 599 1,650 1,649
Data processing 1,145 1,024 1,092 3,165 2,953
Amortization of intangible assets 399 412 412 1,223 1,085
Mortgage servicing rights expense 603 991 325 2,330 822
Advertising, marketing and public relations 260 303 315 802 974
FDIC premium assessment 188 180 78 436 318
Professional services 434 353 561 1,391 1,961
Gains on repossessed assets, net (105) (22) (16) (195) (143)
Other 737 769 3,409 2,266 5,309
Total non-interest expense 10,724 11,392 12,975 32,847 32,258
Income before provision for income taxes 4,747 4,174 1,664 12,464 8,546
Provision for income taxes 1,267 1,105 430 3,309 2,252
Net income attributable to common stockholders $ 3,480 $ 3,069 $ 1,234 $ 9,155 $ 6,294
Per share information:
Basic earnings $ 0.31 $ 0.28 $ 0.11 $ 0.82 $ 0.57
Diluted earnings $ 0.31 $ 0.28 $ 0.11 $ 0.82 $ 0.57
Cash dividends paid $ $ $ $ 0.21 $ 0.20
Book value per share at end of period $ 14.10 $ 13.70 $ 13.13 $ 14.10 $ 13.13
Tangible book value per share at end of period (non-GAAP) $ 10.75 $ 10.31 $ 9.60 $ 10.75 $ 9.60

Note: Certain items previously reported were reclassified for consistency with the current presentation.

Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

(in thousands, except per share data)

Three Months Ended Nine Months Ended
September 30, 2020 June 30, 2020 September 30, 2019 September 30, 2020 September 30, 2019
GAAP pretax income $ 4,747 $ 4,174 $ 1,664 $ 12,464 $ 8,546
Merger related costs 2,911 3,776
Branch closure costs (1) 15
Audit and Financial Reporting (2) 358
Net gain on sale of branch (3) (2,295)
Net gain on sale of acquired business lines (4) (180) (252) (432)
Settlement proceeds (5) (131) (131)
Pretax income as adjusted (6) 4,567 3,791 4,575 11,901 10,400
Provision for income tax on net income as adjusted (7) 1,219 1,005 1,180 3,166 2,746
Net income as adjusted after income taxes (non-GAAP) (6) $ 3,348 $ 2,786 $ 3,395 $ 8,735 $ 7,654
GAAP diluted earnings per share, net of tax $ 0.31 $ 0.28 $ 0.11 $ 0.82 $ 0.57
Merger related costs, net of tax 0.19 0.25
Branch closure costs, net of tax
Audit and Financial Reporting 0.02
Net gain on sale of branch (0.15)
Net gain on sale of acquired business lines (0.01) (0.02) (0.03)
Settlement proceeds (0.01) (0.01)
Diluted earnings per share, as adjusted, net of tax (non-GAAP) $ 0.30 $ 0.25 $ 0.30 $ 0.78 $ 0.69
Average diluted shares outstanding 11,155,337 11,150,785 11,276,005 11,172,641 11,068,227

(1) Branch closure costs include severance pay recorded in compensation and benefits, accelerated depreciation expense and lease termination fees included in occupancy and other costs included in other non-interest expense in the consolidated statement of operations.

(2) Audit and financial reporting costs include additional audit and professional fees related to the change in our year end from September 30 to December 31, effective December 31, 2018.

(3) Gain on sale of branch resulted from the sale of our sole Michigan office in Rochester Hills.

(4) Gain on sale of acquired business lines resulted from (1) the sale of Wells Insurance Agency and (2) the termination and sale of the wealth management business line sales contract acquired in a former acquisition.

(5) Settlement proceeds includes litigation income from a JP Morgan Residential Mortgage Backed Security (RMBS) claim. This distribution represents a supplement to the proceeds received in March 2017 from a JP Morgan RMBS previously owned by the Bank and sold in 2011.

(6) Net income as adjusted is a non-GAAP measure that management believes enhances the market’s ability to assess the underlying business performance and trends related to core business activities.

(7) Provision for income tax on net income as adjusted is calculated at our effective tax rate for each respective period presented.

Nonperforming Originated and Acquired Assets

(in thousands, except ratios)

September 30, 2020 and Three Months Ended June 30, 2020 and Three Months Ended December 31, 2019 and Three Months Ended September 30, 2019 and Three Months Ended
Nonperforming assets:
Originated nonperforming assets:
Nonaccrual loans $ 3,255 $ 3,951 $ 4,285 $ 4,816
Accruing loans past due 90 days or more 698 1,455 946 842
Total originated nonperforming loans (“NPL”) 3,953 5,406 5,231 5,658
Other real estate owned (“OREO”) 352 270 441 195
Other collateral owned 56 42 28 25
Total originated nonperforming assets (“NPAs”) $ 4,361 $ 5,718 $ 5,700 $ 5,878
Acquired nonperforming assets:
Nonaccrual loans $ 9,899 $ 10,836 $ 14,771 $ 14,206
Accruing loans past due 90 days or more 252 425 158 257
Total acquired nonperforming loans (“NPL”) 10,151 11,261 14,929 14,463
Other real estate owned (“OREO”) 404 422 988 1,153
Other collateral owned 3
Total acquired nonperforming assets (“NPAs”) $ 10,555 $ 11,683 $ 15,920 $ 15,616
Total nonperforming assets (“NPAs”) $ 14,916 $ 17,401 $ 21,620 $ 21,494
Loans, end of period $ 1,230,139 $ 1,281,175 $ 1,177,380 $ 1,124,378
Total assets, end of period $ 1,622,593 $ 1,607,514 $ 1,531,249 $ 1,475,364
Ratios:
Originated NPLs to total loans 0.32 % 0.42 % 0.44 % 0.50 %
Acquired NPLs to total loans 0.83 % 0.88 % 1.27 % 1.29 %
Originated NPAs to total assets 0.27 % 0.35 % 0.37 % 0.40 %
Acquired NPAs to total assets 0.65 % 0.73 % 1.04 % 1.06 %

Nonperforming Total Assets

(in thousand, except ratios)

September 30, 2020 and Three Months Ended June 30, 2020 and Three Months Ended December 31, 2019 and Three Months Ended September 30, 2019 and Three Months Ended
Nonperforming assets:
Nonaccrual loans
Commercial real estate $ 2,762 $ 3,221 $ 5,705 $ 6,324
Agricultural real estate 5,252 5,979 7,568 6,191
Commercial and industrial (“C&I”) 853 1,306 1,850 2,072
Agricultural operating 1,651 1,496 1,702 1,989
Residential mortgage 2,536 2,666 2,063 2,255
Consumer installment 100 119 168 191
Total nonaccrual loans $ 13,154 $ 14,787 $ 19,056 $ 19,022
Accruing loans past due 90 days or more 950 1,880 1,104 1,099
Total nonperforming loans (“NPLs”) 14,104 16,667 20,160 20,121
Foreclosed and repossessed assets, net 812 734 1,460 1,373
Total nonperforming assets (“NPAs”) $ 14,916 $ 17,401 $ 21,620 $ 21,494
Troubled Debt Restructurings (“TDRs”) $ 19,778 $ 13,119 $ 12,594 $ 11,795
Nonaccrual TDRs $ 7,199 $ 6,992 $ 7,198 $ 4,601
Loans, end of period $ 1,230,139 $ 1,281,175 $ 1,177,380 $ 1,124,378
Total assets, end of period $ 1,622,593 $ 1,607,514 $ 1,531,249 $ 1,475,364
Ratios:
NPLs to total loans 1.15 % 1.30 % 1.71 % 1.79 %
NPAs to total assets 0.92 % 1.08 % 1.41 % 1.46 %

Allowance for Loan Losses

(in thousand, except ratios)

September 30, 2020 and Three Months Ended June 30, 2020 and Three Months Ended December 31, 2019 and Three Months Ended September 30, 2019 and Three Months Ended
Allowance for loan losses (“ALL”), at beginning of period $ 13,373 $ 11,835 $ 9,177 $ 8,759
Loans charged off:
Commercial/Agricultural real estate (156)
C&I/Agricultural operating (103) (246)
Residential mortgage (51) (16) (133)
Consumer installment (10) (65) (119) (46)
Total loans charged off (164) (311) (291) (179)
Recoveries of loans previously charged off:
Commercial/Agricultural real estate 73 76
C&I/Agricultural operating 33
Residential mortgage 1 6 3 1
Consumer installment 20 17 31 21
Total recoveries of loans previously charged off: 127 99 34 22
Net loans charged off (“NCOs”) (37) (212) (257) (157)
Additions to ALL via provision for loan losses charged to operations 1,500 1,750 1,400 575
ALL, at end of period $ 14,836 $ 13,373 $ 10,320 $ 9,177
Average outstanding loan balance $ 1,258,224 $ 1,266,273 $ 1,136,330 $ 1,143,252
Ratios:
NCOs (annualized) to average loans 0.01 % 0.07 % 0.09 % 0.05 %
Loan Composition (in thousands) September 30, 2020 June 30, 2020 December 31, 2019 September 30, 2019
--- --- --- --- --- --- --- --- ---
Originated Loans:
Commercial/Agricultural real estate:
Commercial real estate $ 322,028 $ 314,390 $ 302,546 $ 244,809
Agricultural real estate 32,530 35,138 34,026 34,527
Multi-family real estate 100,148 90,617 71,877 69,556
Construction and land development 80,992 94,856 71,467 52,319
C&I/Agricultural operating:
Commercial and industrial 79,959 80,369 89,730 80,941
Agricultural operating 24,324 25,813 20,717 22,057
Residential mortgage:
Residential mortgage 90,100 95,664 108,619 114,507
Purchased HELOC loans 6,547 6,861 8,407 10,120
Consumer installment:
Originated indirect paper 28,535 32,031 39,585 42,894
Other consumer 13,221 14,175 15,546 15,718
Originated loans before SBA PPP loans 778,384 789,914 762,520 687,448
SBA PPP loans 139,166 137,330
Total originated loans $ 917,550 $ 927,244 $ 762,520 $ 687,448
Acquired Loans:
Commercial/Agricultural real estate:
Commercial real estate $ 178,645 $ 195,335 $ 211,913 $ 220,237
Agricultural real estate 40,613 43,054 51,337 54,914
Multi-family real estate 9,520 13,022 15,131 18,202
Construction and land development 8,346 15,276 14,943 13,231
C&I/Agricultural operating:
Commercial and industrial 24,413 29,477 44,004 46,291
Agricultural operating 9,634 12,124 17,063 17,770
Residential mortgage:
Residential mortgage 51,754 56,760 67,713 73,563
Consumer installment:
Other consumer 1,409 1,639 2,640 3,052
Total acquired loans $ 324,334 $ 366,687 $ 424,744 $ 447,260
Total Loans:
Commercial/Agricultural real estate:
Commercial real estate $ 500,673 $ 509,725 $ 514,459 $ 465,046
Agricultural real estate 73,143 78,192 85,363 89,441
Multi-family real estate 109,668 103,639 87,008 87,758
Construction and land development 89,338 110,132 86,410 65,550
C&I/Agricultural operating:
Commercial and industrial 104,372 109,846 133,734 127,232
Agricultural operating 33,958 37,937 37,780 39,827
Residential mortgage:
Residential mortgage 141,854 152,424 176,332 188,070
Purchased HELOC loans 6,547 6,861 8,407 10,120
Consumer installment:
Originated indirect paper 28,535 32,031 39,585 42,894
Other consumer 14,630 15,814 18,186 18,770
Gross loans before SBA PPP loans 1,102,718 1,156,601 1,187,264 1,134,708
SBA PPP loans 139,166 137,330
Gross loans $ 1,241,884 $ 1,293,931 $ 1,187,264 $ 1,134,708
Unearned net deferred fees and costs and loans in process (5,033) (5,369) (393) (158)
Unamortized discount on acquired loans (6,712) (7,387) (9,491) (10,172)
Total loans receivable $ 1,230,139 $ 1,281,175 $ 1,177,380 $ 1,124,378

Deposit Composition

(in thousands)

September 30,<br>2020 June 30,<br>2020 December 31,<br>2019 September 30,<br>2019
Non-interest bearing demand deposits $ 229,217 $ 223,536 $ 168,157 $ 174,202
Interest bearing demand deposits 279,648 270,116 223,102 209,644
Savings accounts 191,511 185,816 156,599 165,419
Money market accounts 246,651 242,536 246,430 193,654
Certificate accounts 323,751 350,193 401,414 418,831
Total deposits $ 1,270,778 $ 1,272,197 $ 1,195,702 $ 1,161,750

Average balances, Interest Yields and Rates

(in thousands, except yields and rates)

Three months ended September 30, 2020 Three months ended June 30, 2020 Three months ended September 30, 2019
Average<br>Balance Interest<br>Income/<br>Expense Average<br>Yield/<br>Rate (1) Average<br>Balance Interest<br>Income/<br>Expense Average<br>Yield/<br>Rate (1) Average<br>Balance Interest<br>Income/<br>Expense Average<br>Yield/<br>Rate (1)
Average interest earning assets:
Cash and cash equivalents $ 77,774 $ 18 0.09 % $ 19,995 $ 5 0.10 % $ 32,376 $ 203 2.49 %
Loans receivable 1,258,224 14,154 4.48 % 1,266,273 14,687 4.66 % 1,143,252 14,646 5.08 %
Interest bearing deposits 3,752 23 2.44 % 3,788 23 2.44 % 5,577 34 2.42 %
Investment securities (1) 166,622 846 2.02 % 174,875 988 2.27 % 185,921 1,174 2.56 %
Other investments 15,145 177 4.65 % 15,160 183 4.86 % 13,072 166 5.04 %
Total interest earning assets (1) $ 1,521,517 $ 15,218 3.98 % $ 1,480,091 $ 15,886 4.32 % $ 1,380,198 $ 16,223 4.67 %
Average interest bearing liabilities:
Savings accounts $ 183,381 $ 98 0.21 % $ 171,285 $ 99 0.23 % $ 158,967 $ 155 0.39 %
Demand deposits 285,993 231 0.32 % 267,429 260 0.39 % 219,955 550 0.99 %
Money market accounts 255,160 280 0.44 % 243,264 350 0.58 % 200,647 593 1.17 %
CD’s 297,691 1,469 1.96 % 328,543 1,706 2.09 % 381,331 1,870 1.95 %
IRA’s 41,852 177 1.68 % 42,117 192 1.83 % 44,184 203 1.82 %
Total deposits $ 1,064,077 $ 2,255 0.84 % $ 1,052,638 $ 2,607 1.00 % $ 1,005,084 $ 3,371 1.33 %
FHLB advances and other borrowings 173,758 1,054 2.41 % 186,191 976 2.11 % 169,908 1,259 2.94 %
Total interest bearing liabilities $ 1,237,835 $ 3,309 1.06 % $ 1,238,829 $ 3,583 1.16 % $ 1,174,992 $ 4,630 1.56 %
Net interest income $ 11,909 $ 12,303 $ 11,593
Interest rate spread 2.92 % 3.16 % 3.11 %
Net interest margin (1) 3.11 % 3.34 % 3.34 %
Average interest earning assets to average interest bearing liabilities 1.23 1.19 1.17

(1) Fully taxable equivalent (FTE). The average yield on tax exempt securities is computed on a tax equivalent basis using a tax rate of 21% for the quarters ended September 30, 2020, June 30, 2020 and September 30, 2019. The FTE adjustment to net interest income included in the rate calculations totaled $0, $0 and $27 thousand for the three months ended September 30, 2020, June 30, 2020, and September 30, 2019, respectively.

Nine months ended September 30, 2020 Nine months ended September 30, 2019
Average<br>Balance Interest<br>Income/<br>Expense Average<br>Yield/<br>Rate (1) Average<br>Balance Interest<br>Income/<br>Expense Average<br>Yield/<br>Rate (1)
Average interest earning assets:
Cash and cash equivalents $ 42,946 $ 141 0.44 % $ 29,489 $ 542 2.46 %
Loans receivable 1,232,678 44,300 4.80 % 1,054,492 40,036 5.08 %
Interest bearing deposits 3,967 73 2.46 % 6,153 107 2.33 %
Investment securities (1) 173,595 2,965 2.28 % 167,023 3,119 2.58 %
Other investments 15,104 533 4.71 % 11,853 473 5.34 %
Total interest earning assets (1) $ 1,468,290 $ 48,012 4.37 % $ 1,269,010 $ 44,277 4.68 %
Average interest bearing liabilities:
Savings accounts $ 169,754 $ 348 0.27 % $ 156,851 $ 479 0.41 %
Demand deposits 262,748 865 0.44 % 200,387 1,288 0.86 %
Money market accounts 244,965 1,240 0.68 % 172,671 1,423 1.10 %
CD’s 326,776 5,021 2.05 % 348,139 5,163 1.98 %
IRA’s 42,221 568 1.80 % 41,576 537 1.73 %
Total deposits $ 1,046,464 $ 8,042 1.03 % $ 919,624 $ 8,890 1.29 %
FHLB advances and other borrowings 185,256 3,087 2.23 % 153,960 3,649 3.17 %
Total interest bearing liabilities $ 1,231,720 $ 11,129 1.21 % $ 1,073,584 $ 12,539 1.56 %
Net interest income $ 36,883 $ 31,738
Interest rate spread 3.16 % 3.12 %
Net interest margin (1) 3.36 % 3.35 %
Average interest earning assets to average interest bearing liabilities 1.19 1.18

(1) Fully taxable equivalent (FTE). The average yield on tax exempt securities is computed on a tax equivalent basis using a tax rate of 21% for the nine months ended September 30, 2020 and September 30, 2019. The FTE adjustment to net interest income included in the rate calculations totaled $1 thousand and $103 thousand for the nine months ended September 30, 2020 and September 30, 2019, respectively.

The following table reports key financial metric ratios based on a net income and net income as adjusted basis:

Three Months Ended Nine Months Ended
September 30, 2020 June 30, 2020 September 30, 2019 September 30, 2020 September 30, 2019
Ratios based on net income:
Return on average assets (annualized) 0.85 % 0.78 % 0.34 % 0.87 % 0.61 %
Return on average equity (annualized) 8.93 % 8.23 % 3.35 % 9.05 % 5.94 %
Efficiency ratio 63 % 66 % 85 % 65 % 75 %
Net interest margin with loan purchase accretion 3.11 % 3.34 % 3.34 % 3.36 % 3.35 %
Net interest margin without loan purchase accretion 3.01 % 3.19 % 3.25 % 3.15 % 3.27 %
Ratios based on net income as adjusted (non-GAAP):
Return on average assets as adjusted^2^(annualized) 0.82 % 0.71 % 0.93 % 66 % 75 %
Return on average equity as adjusted^3^ (annualized) 8.59 % 7.47 % 9.22 % 7.69 % 7.23 %
Efficiency ratio^4^as adjusted (non-GAAP) 64 % 67 % 66 % 66 % 69 %

Reconciliation of Return on Average Assets as Adjusted (non-GAAP)

(in thousands, except ratios)

Three Months Ended Nine Months Ended
September 30, 2020 June 30, 2020 September 30, 2019 September 30, 2020 September 30, 2019
GAAP earnings after income taxes $ 3,480 $ 3,069 $ 1,234 $ 9,155 $ 6,294
Net income as adjusted after income taxes (non-GAAP) (1) $ 3,348 $ 2,786 $ 3,395 $ 8,735 $ 7,654
Average assets $ 1,627,497 $ 1,585,421 $ 1,454,455 $ 1,580,733 $ 1,368,430
Return on average assets (annualized) 0.85 % 0.78 % 0.34 % 0.87 % 0.61 %
Return on average assets as adjusted (non-GAAP) (annualized) 0.82 % 0.71 % 0.93 % 0.66 % 0.75 %

(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Return on Average Equity as Adjusted (non-GAAP)

(in thousands, except ratios)

Three Months Ended Nine Months Ended
September 30, 2020 June 30, 2020 September 30, 2019 September 30, 2020 September 30, 2019
GAAP earnings after income taxes $ 3,480 $ 3,069 $ 1,234 $ 9,155 $ 6,294
Net income as adjusted after income taxes (non-GAAP) (1) $ 3,348 $ 2,786 $ 3,395 $ 8,735 $ 7,654
Average equity $ 154,996 $ 149,973 $ 146,116 $ 151,691 $ 141,608
Return on average equity (annualized) 8.93 % 8.23 % 3.35 % 9.05 % 5.94 %
Return on average equity as adjusted (non-GAAP) (annualized) 8.59 % 7.47 % 9.22 % 7.69 % 7.23 %

(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Efficiency Ratio as Adjusted (non-GAAP)

(in thousands, except ratios)

Three Months Ended Nine Months Ended
September 30, 2020 June 30, 2020 September 30, 2019 September 30, 2020 September 30, 2019
Non-interest expense (GAAP) $ 10,724 $ 11,392 $ 12,975 $ 32,847 $ 32,258
Merger related Costs (1) (2,911) (3,776)
Branch Closure Costs (1) (15)
Audit and financial reporting (1) (358)
Non-interest expense as adjusted (non-GAAP) 10,724 11,392 10,064 32,847 28,109
Non-interest income 5,062 5,013 3,621 13,678 11,191
Net interest margin 11,909 12,303 11,593 36,883 31,738
Efficiency ratio denominator (GAAP) $ 16,971 $ 17,316 $ 15,214 $ 50,561 $ 42,929
Net gain on sale of branch (1) (2,295)
Net gain on acquired business lines (1) (180) (252) (432)
Settlement proceeds (1) (131) (131)
Efficiency ratio denominator (non-GAAP) $ 16,791 $ 16,933 $ 15,214 $ 49,998 $ 40,634
Efficiency ratio (GAAP) 63 % 66 % 85 % 65 % 75 %
Efficiency ratio as adjusted (non-GAAP) 64 % 67 % 66 % 66 % 69 %

(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of tangible book value per share (non-GAAP)

(in thousands, except per share data)

Tangible book value per share at end of period September 30, 2020 June 30, 2020 September 30, 2019
Total stockholders’ equity $ 157,323 $ 152,790 $ 148,029
Less: Goodwill (31,498) (31,498) (31,841)
Less: Intangible assets (5,893) (6,293) (7,999)
Tangible common equity (non-GAAP) $ 119,932 $ 114,999 $ 108,189
Ending common shares outstanding 11,154,645 11,150,695 11,270,710
Book value per share $ 14.10 $ 13.70 $ 13.13
Tangible book value per share (non-GAAP) $ 10.75 $ 10.31 $ 9.60

Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP)

(in thousands, except ratios)

Tangible common equity as a percent of tangible assets at end of period September 30, 2020 June 30, 2020 September 30, 2019
Total stockholders’ equity $ 157,323 $ 152,790 $ 148,029
Less: Goodwill (31,498) (31,498) (31,841)
Less: Intangible assets (5,893) (6,293) (7,999)
Tangible common equity (non-GAAP) $ 119,932 $ 114,999 $ 108,189
Total Assets $ 1,622,593 $ 1,607,514 $ 1,475,364
Less: Goodwill (31,498) (31,498) (31,841)
Less: Intangible assets (5,893) (6,293) (7,999)
Tangible Assets (non-GAAP) $ 1,585,202 $ 1,569,723 $ 1,435,524
Less SBA PPP Loans (139,166) (137,330)
Tangible Assets, excluding SBA PPP Loans (non-GAAP) $ 1,446,036 $ 1,432,393 $ 1,435,524
Total stockholders’ equity to total assets ratio 9.70 % 9.50 % 10.03 %
Tangible common equity as a percent of tangible assets (non-GAAP) 7.57 % 7.33 % 7.54 %
Tangible common equity as a percent of tangible assets, excluding SBA PPP Loans (non-GAAP) 8.29 % 8.03 % 7.54 %

^1^Net income as adjusted and net income as adjusted per share are non-GAAP financial measures that management believes enhances investors’ ability to better understand the underlying business performance and trends related to core business activities. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)”.

^2^Return on average assets as adjusted is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and trends relative to average assets. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Assets as Adjusted (non-GAAP)”.

^3^Return on average equity as adjusted is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and trends relative to average equity. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Equity as Adjusted (non-GAAP)”.

^4^The efficiency ratio as adjusted (non-GAAP) is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and the Company’s ability to use what it has to generate the most profit possible for shareholders relative to core business activities. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Efficiency Ratio as Adjusted (non-GAAP)”.

^5^Tangible book value, tangible book value per share and tangible common equity as a percent of tangible assets are non-GAAP measure that management believes enhances investors’ ability to better understand the Company’s financial position. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of tangible book value per share (non-GAAP)” and “Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP)”.

16

ex992

EXHIBIT 99.2 Earnings Release Supplement Third Quarter 2020


Citizens Community Bancorp, Inc. Table of Contents Segment Profiles Page(s) COVID-19 Related Loan Deferrals 2 Non-Owner Occupied CRE 3 Owner Occupied CRE 4 Multi-family 5 Commercial and Industrial Loans 6 Construction and Development Loans 7 Agricultural Real Estate and Operating Loans 8 Hotel Loans 9 Restaurant Loans 10 Commercial Real Estate by Vintage and Risk Rating 11 Residential Loans 12 Credit Quality Risk Rating Descriptions 13 Loans by Risk Rating as of September 30, 2020 14 Loans by Risk Rating as of June 30, 2020 15 Loans by Risk Rating as of December 31, 2019 16 Loans by Risk Rating as of September 30, 2019 17 Nonaccrual Loans Roll forward 18 Other Real Estate Roll forward 18 Troubled Debt Restructurings in Accrual Status 18 Acquired Loans – Non-accretable difference; Accretable discount tables 19 Capital Ratios – Bank and Company 20 1


2


• • • • • Wisconsin Minnesota Other • 3


• • • • • • Wisconsin Minnesota Other 4


• • • • Wisconsin Minnesota Other • 5


• • • • • Wisconsin Minnesota Other 6


• • • Wisconsin Minnesota Illinios • • 7


Crop Dairy Other Farming Other • • • • • Wisconsin Minnesota Other 8


• • • • • Minnesota Wisconsin Illinois 9


• • • • • Wisconsin Minnesota Other • 10


$88,473$51,230$90,360$162,571 $223,624 $156,564$772,822 11


12


Credit Quality/Risk Ratings: Management utilizes a numeric risk rating system to identify and quantify the Bank’s risk of loss within its loan portfolio. Ratings are initially assigned prior to funding the loan, and may be changed at any time as circumstances warrant. Ratings range from the highest to lowest quality based on factors that include measurements of ability to pay, collateral type and value, borrower stability and management experience. The Bank’s loan portfolio is presented below in accordance with the risk rating framework that has been commonly adopted by the federal banking agencies. The definitions of the various risk rating categories are as follows: 1 through 4 - Pass. A “Pass” loan means that the condition of the borrower and the performance of the loan is satisfactory or better. 5 - Watch. A “Watch” loan has clearly identifiable developing weaknesses that deserve additional attention from management. Weaknesses that are not corrected or mitigated, may jeopardize the ability of the borrower to repay the loan in the future. 6 - Special Mention. A “Special Mention” loan has one or more potential weakness that deserve management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or in the institution’s credit position in the future. 7 - Substandard. A “Substandard” loan is inadequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Assets classified as substandard must have a well-defined weakness, or weaknesses, that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Bank will sustain some loss if the deficiencies are not corrected. 8 - Doubtful. A “Doubtful” loan has all the weaknesses inherent in a Substandard loan with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable. 9 - Loss. Loans classified as “Loss” are considered uncollectible, and their continuance as bankable assets is not warranted. This classification does not mean that the loan has absolutely no recovery or salvage value, and a partial recovery may occur in the future. 13


Below is a breakdown of loans by risk rating as of September 30, 2020: 1 to 5 6 7 8 9 TOTAL Originated Loans: Commercial/Agricultural real estate: Commercial real estate $ 318,915 $ 1,947 $ 1,166 $ — $ — $ 322,028 Agricultural real estate 30,807 454 1,269 — — 32,530 Multi-family real estate 100,148 — — — — 100,148 Construction and land development 77,514 — 3,478 — — 80,992 C&I/Agricultural operating: Commercial and industrial 75,338 802 3,819 — — 79,959 SBA PPP loans 139,166 — — — — 139,166 Agricultural operating 23,040 28 1,256 — — 24,324 Residential mortgage: Residential mortgage 85,922 7 4,171 — — 90,100 Purchased HELOC loans 6,220 — 327 — — 6,547 Consumer installment: Originated indirect paper 28,312 — 223 — — 28,535 Other consumer 13,135 — 86 — — 13,221 Total originated loans $ 898,517 $ 3,238 $ 15,795 $ — $ — $ 917,550 Acquired Loans: Commercial/Agricultural real estate: Commercial real estate $ 168,360 $ 4,237 $ 6,048 $ — $ — $ 178,645 Agricultural real estate 33,765 — 6,848 — — 40,613 Multi-family real estate 9,372 — 148 — — 9,520 Construction and land development 8,264 — 82 — — 8,346 C&I/Agricultural operating: Commercial and industrial 23,572 59 782 — — 24,413 Agricultural operating 8,688 — 946 — — 9,634 Residential mortgage: Residential mortgage 49,243 243 2,268 — — 51,754 Consumer installment: Other consumer 1,404 — 5 — — 1,409 Total acquired loans $ 302,668 $ 4,539 $ 17,127 $ — $ — $ 324,334 Total Loans: Commercial/Agricultural real estate: Commercial real estate $ 487,275 $ 6,184 $ 7,214 $ — $ — $ 500,673 Agricultural real estate 64,572 454 8,117 — — 73,143 Multi-family real estate 109,520 — 148 — — 109,668 Construction and land development 85,778 — 3,560 — — 89,338 C&I/Agricultural operating: Commercial and industrial 98,910 861 4,601 — — 104,372 SBA PPP loans 139,166 — — — — 139,166 Agricultural operating 31,728 28 2,202 — — 33,958 Residential mortgage: Residential mortgage 135,165 250 6,439 — — 141,854 Purchased HELOC loans 6,220 — 327 — — 6,547 Consumer installment: Originated indirect paper 28,312 — 223 — — 28,535 Other consumer 14,539 — 91 — — 14,630 Gross loans $ 1,201,185 $ 7,777 $ 32,922 $ — $ — $ 1,241,884 Less: Unearned net deferred fees and costs and loans in process (5,033) Unamortized discount on acquired loans (6,712) Allowance for loan losses (14,836) Loans receivable, net $ 1,215,303 14


Below is a breakdown of loans by risk rating as of June 30, 2020: 1 to 5 6 7 8 9 TOTAL Originated Loans: Commercial/Agricultural real estate: Commercial real estate $ 308,633 $ 4,952 $ 805 $ — $ — $ 314,390 Agricultural real estate 32,592 469 2,077 — — 35,138 Multi-family real estate 90,617 — — — — 90,617 Construction and land development 85,511 5,867 3,478 — — 94,856 C&I/Agricultural operating: Commercial and industrial 76,447 661 3,261 — — 80,369 SBA PPP loans 137,330 — — — — 137,330 Agricultural operating 24,488 768 557 — — 25,813 Residential mortgage: Residential mortgage 91,649 — 4,015 — — 95,664 Purchased HELOC loans 6,534 — 327 — — 6,861 Consumer installment: Originated indirect paper 31,815 — 216 — — 32,031 Other consumer 14,082 — 93 — — 14,175 Total originated loans $ 899,698 $ 12,717 $ 14,829 $ — $ — $ 927,244 Acquired Loans: Commercial/Agricultural real estate: Commercial real estate $ 180,003 $ 6,699 $ 8,633 $ — $ — $ 195,335 Agricultural real estate 35,712 — 7,342 — — 43,054 Multi-family real estate 12,874 — 148 — — 13,022 Construction and land development 15,086 — 190 — — 15,276 C&I/Agricultural operating: Commercial and industrial 28,274 59 1,144 — — 29,477 Agricultural operating 10,723 80 1,321 — — 12,124 Residential mortgage: Residential mortgage 54,058 403 2,299 — — 56,760 Consumer installment: Other consumer 1,634 — 5 — — 1,639 Total acquired loans $ 338,364 $ 7,241 $ 21,082 $ — $ — $ 366,687 Total Loans: Commercial/Agricultural real estate: Commercial real estate $ 488,636 $ 11,651 $ 9,438 $ — $ — $ 509,725 Agricultural real estate 68,304 469 9,419 — — 78,192 Multi-family real estate 103,491 — 148 — — 103,639 Construction and land development 100,597 5,867 3,668 — — 110,132 C&I/Agricultural operating: Commercial and industrial 104,721 720 4,405 — — 109,846 SBA PPP loans 137,330 — — — — 137,330 Agricultural operating 35,211 848 1,878 — — 37,937 Residential mortgage: Residential mortgage 145,707 403 6,314 — — 152,424 Purchased HELOC loans 6,534 — 327 — — 6,861 Consumer installment: Originated indirect paper 31,815 — 216 — — 32,031 Other consumer 15,716 — 98 — — 15,814 Gross loans $ 1,238,062 $ 19,958 $ 35,911 $ — $ — $ 1,293,931 Less: Unearned net deferred fees and costs and loans in process (5,369) Unamortized discount on acquired loans (7,387) Allowance for loan losses (13,373) Loans receivable, net $ 1,267,802 15


Below is a breakdown of loans by risk rating as of December 31, 2019: 1 to 5 6 7 8 9 TOTAL Originated Loans: Commercial/Agricultural real estate: Commercial real estate $ 301,381 $ 266 $ 899 $ — $ — $ 302,546 Agricultural real estate 31,129 829 2,068 — — 34,026 Multi-family real estate 71,877 — — — — 71,877 Construction and land development 67,989 — 3,478 — — 71,467 C&I/Agricultural operating: Commercial and industrial 85,248 1,023 3,459 — — 89,730 Agricultural operating 19,545 402 770 — — 20,717 Residential mortgage: Residential mortgage 104,428 — 4,191 — — 108,619 Purchased HELOC loans 8,407 — — — — 8,407 Consumer installment: — Originated indirect paper 39,339 — 246 — — 39,585 Other consumer 15,425 — 121 — — 15,546 Total originated loans $ 744,768 $ 2,520 $ 15,232 $ — $ — $ 762,520 Acquired Loans: Commercial/Agricultural real estate: Commercial real estate $ 196,692 $ 6,084 $ 9,137 $ — $ — $ 211,913 Agricultural real estate 42,381 534 8,422 — — 51,337 Multi-family real estate 13,533 — 1,598 — — 15,131 Construction and land development 14,181 — 762 — — 14,943 C&I/Agricultural operating: Commercial and industrial 41,587 932 1,485 — — 44,004 Agricultural operating 15,621 350 1,092 — — 17,063 Residential mortgage: Residential mortgage 65,125 436 2,152 — — 67,713 Consumer installment: Other consumer 2,628 — 12 — — 2,640 Total acquired loans $ 391,748 $ 8,336 $ 24,660 $ — $ — $ 424,744 Total Loans: Commercial/Agricultural real estate: Commercial real estate $ 498,073 $ 6,350 $ 10,036 $ — $ — $ 514,459 Agricultural real estate 73,510 1,363 10,490 — — 85,363 Multi-family real estate 85,410 — 1,598 — — 87,008 Construction and land development 82,170 — 4,240 — — 86,410 C&I/Agricultural operating: Commercial and industrial 126,835 1,955 4,944 — — 133,734 Agricultural operating 35,166 752 1,862 — — 37,780 Residential mortgage: Residential mortgage 169,553 436 6,343 — — 176,332 Purchased HELOC loans 8,407 — — — — 8,407 Consumer installment: Originated indirect paper 39,339 — 246 — — 39,585 Other consumer 18,053 — 133 — — 18,186 Gross loans $ 1,136,516 $ 10,856 $ 39,892 $ — $ — $ 1,187,264 Less: Unearned net deferred fees and costs and loans in process (393) Unamortized discount on acquired loans (9,491) Allowance for loan losses (10,320) Loans receivable, net $ 1,167,060 16


Below is a breakdown of loans by risk rating as of September 30, 2019: 1 to 5 6 7 8 9 TOTAL Originated Loans: Commercial/Agricultural real estate: Commercial real estate $ 243,656 $ — $ 1,153 $ — $ — $ 244,809 Agricultural real estate 32,278 112 2,137 — — 34,527 Multi-family real estate 69,556 — — — — 69,556 Construction and land development 48,841 — 3,478 — — 52,319 C&I/Agricultural operating: Commercial and industrial 76,555 866 3,520 — — 80,941 Agricultural operating 20,740 507 810 — — 22,057 Residential mortgage: Residential mortgage 110,440 53 4,014 — — 114,507 Purchased HELOC loans 10,120 — — — — 10,120 Consumer installment: Originated indirect paper 42,623 — 271 — — 42,894 Other consumer 15,657 — 61 — — 15,718 Total originated loans $ 670,466 $ 1,538 $ 15,444 $ — $ — $ 687,448 Acquired Loans: Commercial/Agricultural real estate: Commercial real estate $ 204,056 $ 6,729 $ 9,452 $ — $ — $ 220,237 Agricultural real estate 46,308 3,010 5,596 — — 54,914 Multi-family real estate 16,427 — 1,775 — — 18,202 Construction and land development 12,434 — 797 — — 13,231 C&I/Agricultural operating: Commercial and industrial 43,492 1,101 1,698 — — 46,291 Agricultural operating 16,417 131 1,222 — — 17,770 Residential mortgage: Residential mortgage 70,584 450 2,529 — — 73,563 Consumer installment: Other consumer 3,038 — 14 — — 3,052 Total acquired loans $ 412,756 $ 11,421 $ 23,083 $ — $ — $ 447,260 Total Loans: Commercial/Agricultural real estate: Commercial real estate $ 447,712 $ 6,729 $ 10,605 $ — $ — $ 465,046 Agricultural real estate 78,586 3,122 7,733 — — 89,441 Multi-family real estate 85,983 — 1,775 — — 87,758 Construction and land development 61,275 — 4,275 — — 65,550 C&I/Agricultural operating: Commercial and industrial 120,047 1,967 5,218 — — 127,232 Agricultural operating 37,157 638 2,032 — — 39,827 Residential mortgage: Residential mortgage 181,024 503 6,543 — — 188,070 Purchased HELOC loans 10,120 — — — — 10,120 Consumer installment: Originated indirect paper 42,623 — 271 — — 42,894 Other consumer 18,695 — 75 — — 18,770 Gross loans $ 1,083,222 $ 12,959 $ 38,527 $ — $ — $ 1,134,708 Less: Unearned net deferred fees and costs and loans in process (158) Unamortized discount on acquired loans (10,172) Allowance for loan losses (9,177) Loans receivable, net $ 1,115,201 17


Nonaccrual Loans Roll forward (in thousands) Quarter Ended September 30, 2020 June 30, 2020 March 31, 2020 December 31, 2019 Balance, beginning of period $ 14,787 $ 16,090 $ 19,056 $ 19,022 Additions 716 1,907 1,811 2,641 Acquired nonaccrual loans — — — — Charge offs (141) (175) (452) (198) Transfers to OREO (172) — (1,100) (425) Return to accrual status (165) (1,702) (120) (14) Payments received (706) (760) (2,824) (1,957) Other, net (1,165) (573) (281) (13) Balance, end of period $ 13,154 $ 14,787 $ 16,090 $ 19,056 Other Real Estate Owned Roll forward (in thousands) Quarter Ended September 30, 2020 June 30, 2020 March 31, 2020 December 31, 2019 Balance, beginning of period $ 692 $ 1,412 $ 1,429 $ 1,348 Loans transferred in 172 — 988 495 Sales (86) (681) (965) (378) Write-downs (26) (151) (49) (64) Other, net 4 112 9 28 Balance, end of period $ 756 $ 692 $ 1,412 $ 1,429 Troubled Debt Restructurings in Accrual Status (in thousands, except number of modifications) September 30, 2020 June 30, 2020 March 31, 2020 December 31, 2019 Number of Recorded Number of Recorded Number of Recorded Number of Recorded Modifications Investment Modifications Investment Modifications Investment Modifications Investment Troubled debt restructurings: Accrual Status Commercial/Agricultural real estate 19 $ 5,480 19 $ 1,885 13 $ 1,125 14 $ 1,730 C&I/Agricultural Operating 5 3,868 5 1,199 1 9 2 366 Residential mortgage 42 3,178 39 2,981 38 3,174 40 3,233 Consumer installment 7 53 8 62 8 69 7 67 Total loans 73 $ 12,579 71 $ 6,127 60 $ 4,377 63 $ 5,396 18


Acquired loans represent much of the reduction in non-performing loans and classified loans. The table below shows the changes in the Bank’s non-accretable difference on purchased credit impaired loans. The second table below shows the changes in the Bank’s accretable loan discount which was established at each acquisition. The Bank has transferred the non-accretable difference on purchased credit impaired loans to accretable discount as collateral coverage improved sufficiently, due to a combination of principal paydowns and/or improving collateral positions. This transferred non-accretable difference to accretable discount is accreted over the remaining maturity of the loan or until payoff, whichever is shorter. Non-accretable difference: (in thousands) September 30, June 30, March 31, December 31, September 30, 2020 2020 2020 2019 2019 Non-accretable difference, beginning of period $ 3,355 $ 4,327 $ 6,290 $ 6,737 $ 3,889 Additions to non-accretable difference for acquired purchased credit impaired loans — — — (170) 2,898 Non-accretable difference realized as interest from payoffs of purchased credit impaired loans (130) (196) (1,043) (271) (50) Transfers from non-accretable difference to accretable discount. (1,294) (741) (669) — — Non-accretable difference used to reduce loan principal balance (270) (35) — — — Non-accretable difference transferred to OREO due to loan foreclosure — — (251) (6) — Non-accretable difference, end of period $ 1,661 $ 3,355 $ 4,327 $ 6,290 $ 6,737 The table below provides the changes in accretable discount for acquired loans. Accretable discount: (in thousands) September 30, June 30, March 31, December 31, September 30, 2020 2020 2020 2019 2019 Accretable discount, beginning of period $ 4,032 $ 3,637 $ 3,201 $ 3,435 $ 2,855 Additions to accretable discount for acquired performing loans — — — — 814 Accelerated accretion from payoff of certain PCI loans with transferred non-accretable difference — (99) — — — Transfers from non-accretable difference to accretable discount 1,294 741 669 — — Scheduled accretion (276) (247) (233) (234) (234) Accretable discount, end of period $ 5,050 $ 4,032 $ 3,637 $ 3,201 $ 3,435 19


CITIZENS COMMUNITY FEDERAL N.A. Selected Capital Composition Highlights September 30, June 30, December 31, September 30, To Be Well Capitalized 2020 2020 2019 2019 Under Prompt Corrective (unaudited) (unaudited) (audited) (unaudited) Action Provisions Tier 1 leverage ratio (to adjusted total assets) 9.9% 9.9% 10.4% 10.2% 5.0% Tier 1 capital (to risk weighted assets) 13.7% 12.9% 12.2% 12.7% 8.0% Common equity tier 1 capital (to risk weighted assets) 13.7% 12.9% 12.2% 12.7% 6.5% Total capital (to risk weighted assets) 15.0% 14.0% 13.1% 13.5% 10.0% CITIZENS COMMUNITY BANCORP, INC. Selected Capital Composition Highlights September 30, June 30, December 31, September 30, To Be Well Capitalized 2020 2020 2019 2019 Under Prompt Corrective (unaudited) (unaudited) (audited) (unaudited) Action Provisions Tier 1 leverage ratio (to adjusted total assets) 7.5% 7.4% 7.7% 7.5% 5.0% Tier 1 capital (to risk weighted assets) 10.5% 9.7% 9.1% 9.3% 8.0% Common equity tier 1 capital (to risk weighted assets) 10.5% 9.7% 9.1% 9.3% 6.5% Total capital (to risk weighted assets) 14.3% 12.1% 11.2% 11.4% 10.0% 20