Earnings Call Transcript

Dell Technologies Inc. (DELL)

Earnings Call Transcript 2025-06-30 For: 2025-06-30
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Added on April 02, 2026

Earnings Call Transcript - DELL Q2 2025

Operator, Operator

Good afternoon, and welcome to the Fiscal Year 2025 Second Quarter Financial Results Conference Call for Dell Technologies, Inc. I would like to inform all participants that this call is being recorded at the request of Dell Technologies. This broadcast is the copyrighted property of Dell Technologies, Inc. Any rebroadcasting of this information in whole or in part without prior written permission from Dell Technologies is prohibited. After the prepared remarks, we will have a question-and-answer session. I would like to turn the call over to Rob Williams, Head of Investor Relations. Mr. Williams, you may begin.

Rob Williams, Head of Investor Relations

Thanks, everyone, for joining us. With me today are Jeff Clarke, Yvonne McGill and Tyler Johnson. Our earnings materials are available on our IR website, and I encourage you to review these materials and the presentation, which includes additional content to complement our discussion this afternoon. Guidance will be covered on today's call. During this call, unless otherwise indicated, all references to financial measures refer to non-GAAP financial measures, including non-GAAP gross margin, operating expenses, operating income, net income, diluted earnings per share and adjusted free cash flow. A reconciliation of these measures to their most directly comparable GAAP measures can be found in our web deck and our press release. Growth percentages refer to year-over-year change unless otherwise specified. Statements made during this call that relate to future results and events are forward-looking statements based on current expectations. Actual results and events could differ materially from those projected due to a number of risks and uncertainties, which are discussed in our web deck and our SEC filings. We assume no obligation to update our forward-looking statements. Now, I'll turn it over to Jeff.

Jeff Clarke, CEO

Thanks, Rob, and thanks everyone for joining us. We executed well in Q2, and I'm really proud of our team and our performance. Revenue was $25 billion, up 9%, with another record for our servers and networking business. Diluted EPS was $1.89, up 9%, and cash-flow from operations was $1.3 billion. Our AI momentum accelerated in Q2 and our results and outlook demonstrate that we are uniquely positioned to help customers leverage the benefits of artificial intelligence. In ISG, our AI server orders and shipments increased again sequentially. Our unique capability to deliver leading-edge air and liquid cooled AI servers, networking and storage tuned and optimized for maximum performance at the node and rack level combined with leading ecosystem partners and world-class services and support continues to resonate with customers. Orders demand was $3.2 billion, primarily driven by Tier-2 cloud service providers. Encouragingly, we continue to see an increase in the number of enterprise customers buying AI solutions each quarter. Enterprise remains a significant opportunity for us as many are still in the early stages of AI adoption. We are also excited about the emerging sovereign AI opportunity, which plays to our strengths given our position with governments around the world. We shipped $3.1 billion of AI servers in Q2. As we exited the quarter, our AI server backlog remains healthy at $3.8 billion. Most exciting, our AI server pipeline expanded across both Tier-2 CSPs and enterprise customers again in Q2, and now has grown to several multiples of our backlog. As we begin the second-half of the year, we have optimized our sales coverage to better focus on AI opportunities across CSPs, and both large and small customer segments and geographies. In addition, we have added substantial engineering capabilities, including data center networking and design to support these AI pursuits. Traditional server demand continues to improve and we saw strong demand again in Q2, our third consecutive quarter of growth and our fifth consecutive quarter sequentially as customers invest in both traditional and AI infrastructure. Dell IP core storage demand, including PowerMax, PowerScale, PowerStore and PowerProtect Data Domain grew double-digits in the quarter, a positive sign as we move into the second-half of the year. In CSG, we saw modest commercial PC demand growth in the quarter with healthy operating profitability and we expect growth in the second half of the year. In CSG, we continue to pursue profitable share focusing on commercial PCs, high-end consumer and gaming with our strong attach motion. We are optimistic about the coming PC refresh cycle, as the installed base continues to age, Windows 10 reaches end-of-life later next year and the significant advancements in AI-enabled architectures and applications continue. In closing, we are leveraging our strengths to extend our leadership positions and lean into new opportunities like AI. We are offering customers choice, flexibility and control of how and where they build, train and run artificial intelligence. We are still in the early innings, and our AI opportunity with Tier-2 CSPs, enterprise and emerging sovereign customers is immense. Our view is supported by an AI hardware and services TAM of $174 billion, up from $152 billion, growing at a 22% CAGR over the next few years. We are competing in all of the big AI deals and are winning significant deployments at scale. Progress will not always be linear in the early stages, but we are winning in the market with strong feedback from repeat customers while acquiring new customers every quarter. We have the right AI portfolio with more to come, the right services capabilities, and we are optimizing our sales coverage to capture this once-in-a-generation opportunity. With the coming IT hardware recovery cycle and our positioning in AI, I really like our hand. Now over to Yvonne for the financials.

Yvonne McGill, CFO

Thanks, Jeff. Let's start with an overview of our performance. Then I'll dive into specifics of ISG, CSG, DFS and guidance going forward. In the second quarter, we delivered strong operating results and solid cash flow, both of which position us well for the second-half of the year and beyond. I'm encouraged by the great momentum we're generating in ISG with AI leading the way. Our total revenue was up 9% to $25 billion, including the headwinds from the exit of our VMware resale business. And our combined CSG and ISG business grew 12%. Gross margin was $5.5 billion, or 21.8% of revenue. This is down 230 basis points due to an increase in our AI optimized server mix and a more competitive pricing environment. Operating expense was down 4% to $3.4 billion, or 13.7% of revenue. Let me emphasize, we expect solid top line growth in the second-half of the year even as we continue to optimize our cost structure to enhance our competitiveness over the long-term. A big part of this optimization effort is leveraging AI to reimagine our business processes and drive higher productivity. To that end, in Q2, we took a $328 million charge for workforce reduction as we continue to position our business for the long-term. Now, let's look at operating income. We delivered a 3% increase to $2 billion or 8.1% of revenue. This was driven by higher revenue and lower operating expenses, partially offset by a decline in our gross margin rate. Finally, Q2 net income was up 7% to $1.37 billion, primarily driven by stronger operating income. And our diluted EPS was up 9% to $1.89. So, that's a look at the whole. Now let's talk about the specifics, starting with ISG, where we delivered strong performance. ISG revenue was a record $11.6 billion, up 38%. Server and networking revenue was another record of $7.7 billion, up 80%. Server demand continues to outpace shipments with strong growth across traditional and AI servers and the mix of our AI optimized server demand grew sequentially again. Storage revenue was down 5% at $4 billion. We were pleased to see double-digit demand growth across our core storage portfolio, including PowerMax, PowerScale, PowerStore and PowerProtect Data Domain. This strong storage performance was offset by headwinds in the partner IP portion of our HCI portfolio. ISG operating income was up 22% to $1.3 billion, due in large part to AI-optimized server revenue growth and associated gross margin dollars. Our ISG operating income rate was up 300 basis points sequentially to 11% of revenue. This rate improvement was the result of operating expense scaling, driven by higher server revenue and storage profitability. We're pleased with the sequential improvement in storage profitability. We gained scale with 6% sequential revenue growth. We were more disciplined in our pricing. We had a higher mix of Dell IP storage solutions and a better geographic mix with more North America activity. As we mentioned last quarter, we expect our ISG operating margin rate to continue to improve in the second half of the year. In CSG, revenue was down 4% to $12.4 billion. Commercial revenue was flat at $10.6 billion, while consumer revenue was down 22% to $1.9 billion. CSG operating income was $767 million or 6.2% of revenue due to a more competitive pricing environment. We expect growth in the second-half of the year, particularly in the fourth quarter. The coming PC refresh cycle and the longer-term impact of AI will create tailwinds for the PC market. Dell Financial Services originations were up 5% to $2.4 billion in Q2. Strength in both client and ISG financing offset the exit from our VMware resale business and the sale of our consumer revolving portfolio in Q3 of last year. Normalizing for these two impacts, DFS originations were up more than 30%, proof of increasing interest in our customer payment solutions. Now let's move to cash flow and the balance sheet. Q2 cash flow from operations was $1.3 billion. This was primarily driven by sequential revenue growth and profitability, offset partially by working capital. Our cash conversion cycle was negative 43 days, up four days sequentially, driven primarily by the increase in our AI server business and AI order linearity. We ended the quarter with $6 billion in cash and investments, down $1.3 billion sequentially. This is the result of capital returns of $1 billion and net debt paydown of $1 billion during the quarter. We repurchased 5.5 million shares of stock at an average price of $130.03 and paid a $0.45 per share dividend. Since our capital return program began at the beginning of FY '23, we've returned $9 billion to shareholders through stock repurchases and dividends. With our additional debt reduction and increased profitability this quarter, our core leverage ratio was 1.4x. Turning to guidance. Indicators continue to point towards growth in the second-half of the year. Against that backdrop, we expect Dell Technologies FY '25 revenue to be in the range of $95.5 billion and $98.5 billion with a midpoint of $97 billion or 10% growth. We expect ISG revenue to grow roughly 30%, driven primarily by AI and ongoing momentum in our traditional server business. We expect CSG revenue to be flat to low single digits for the year. We expect the combined ISG and CSG business to grow 13% at the midpoint. We expect our gross margin rate to decline roughly 180 basis-points due to inflationary input costs, the competitive environment and a higher mix of AI optimized servers. We will continue to drive efficiencies in the business and expect operating expense to be down low single digits for the year. We expect both ISG and CSG operating margin rates to be within our long-term financial framework for the full year, 11% to 14% and 5% to 7%, respectively. We expect interest and others to be roughly $1.4 billion and an annual non-GAAP tax-rate of 18%. Diluted non-GAAP EPS is expected to be $7.80 plus or minus $0.25, and up 9% at the midpoint. For Q3 of fiscal year '25, we expect revenue to be in the range of $24 billion and $25 billion at the midpoint of $24.5 billion, up 10%. We expect the combined ISG and CSG businesses to grow 14% at the midpoint with ISG up in the low-30s and CSG flat-to-up low-single digits. We anticipate operating expenses to be down low-single digits sequentially. Our operating income rate is expected to improve as we continue to drive profitability in ISG. Q3 diluted share count should be between 714 million and 718 million shares. Diluted non-GAAP EPS is expected to be $2 plus or minus $0.10. To close this out, I'll echo what Jeff said. We are very optimistic about FY '25 and beyond. AI and the coming IT hardware refresh cycle will be tailwinds for our business and no one in the industry is better positioned than Dell. We are applying artificial intelligence and beginning to realize the benefits across our own business. We're using it to improve customer and team member experiences in sales, software development, services, content management and our supply chain. And in turn, we're using our experiences to help our customers realize benefits of AI for themselves. Before I turn it back to Rob for Q&A, I'd like to share that after 32 years at Dell, Rob has decided to retire. For those who may not know, Rob began his career at Dell in 1992 in Corporate Treasury while attending graduate school. He's held many roles since then and has seen Dell continue to transform and grow over the last three decades. This will be Rob's final earnings cycle. We wanted to personally share the news with you all today. Paul Frantz will lead IR going forward. Paul is a longtime finance leader at Dell and a familiar name to many of you. Paul and Rob have been working closely over the last few years to ensure a smooth transition. Rob, I'd like to thank you for all you've contributed to Dell's success over so many years. You will be greatly missed. I'll save my extended thank you and goodbyes for later. For now, I'd like to turn it back over to Rob for Q&A.

Rob Williams, Head of Investor Relations

Thank you, Yvonne, and thanks for those kind words and congrats to Paul. Let's get to Q&A. We ask that each participant ask one question to allow us to get to as many of you as possible. Let's go to the first question.

Operator, Operator

We'll take our first question from Amit Daryanani from Evercore.

Amit Daryanani, Analyst

Best of luck with your retirement. My question is about ISG margins. They could increase from 8% in Q1 to 11% this quarter, even with the 82% sequential growth you experienced in AI servers. Can you discuss what is driving this margin expansion? Many of your counterparts in the AI server sector are currently facing margin challenges, so I'd like to understand what factors are contributing to your margin growth. Additionally, as we consider the 11% to 14% target for the full year, what are the key elements that will support this in the second half of the year? Thank you.

Yvonne McGill, CFO

Thanks, Amit. And I will get started on that one. So we were very pleased with the operating income rate we saw in the second quarter, though 11%, up 300 basis points quarter-over-quarter. That was really driven by improvement across the entire portfolio. I mean, first, revenue was up quarter-over-quarter 26%, which helped drive scale within the P&L. And as expected, the headwinds we saw in Q1 did not persist into Q2. In storage, we had scale. We're price disciplined. We mixed more towards our own Dell IP storage offerings, which was very helpful and saw strength in North America enterprise. In the traditional server space, the demand environment continued to improve, although we're still seeing some competitive pressures. And in AI servers, we had strong shipments with improved profitability and growing enterprise customers in that portfolio mix. I'd say, we do expect ISG operating income to finish FY '25 within our long-term framework that 11% to 14% and do expect as we move through the second-half of the year that we'll continue to see that as we mix more towards our storage portfolio as we do each year.

Jeff Clarke, CEO

Yes, Amit, maybe two additional data points that I think are worth noting in the improvement. One as Yvonne said, our Dell IP core storage. On a demand basis, it was up double-digits. We improved the margins in each of our categories, PowerMax, PowerStore, our PowerScale and PowerProtect, data protection quarter-over-quarter through the price discipline that Yvonne mentioned. And the second one, which I think is very important, we improved margins of our AI portfolio. And we did that with the same sort of price discipline, but more importantly, the engineering value-add and the technical value-add that we're bringing to our customers and the expansion from beyond the specific node to the rack level deployment. So our ability to add L11, L12 capabilities, expert deployment, system validation and testing, the ability to help engineer the solution at our customer site, the extension into networking, the ability to cable these things up and deploy them at scale, that is allowing us to extract additional value in our AI deployments.

Rob Williams, Head of Investor Relations

All right. Hi, thanks for the question, Amit. Let's go to the next question.

Operator, Operator

And our next question comes from Ben Reitzes with Melius Research.

Ben Reitzes, Analyst

Hi, can you hear me okay?

Yvonne McGill, CFO

Yes.

Rob Williams, Head of Investor Relations

Yes.

Ben Reitzes, Analyst

Hi, how are you? Congratulations, Rob. I could say I knew you back when, but I won’t. I’m trying to understand your guidance, Yvonne, and I have a follow-up. It seems like the fourth quarter is more loaded than what people expected, and there was talk of layoffs in the print. Could you clarify the $2 and whether the market needs to adjust its fourth quarter expectations? Is this related to the timing of savings? Additionally, could you quantify the $328 million in terms of savings and how we should view that? Jeff, could you also provide an update on how the AI server margins are developing and what we should think about the flat backlog quarter-over-quarter? I know you had great sales, but should we be concerned about the flat backlog? I realize this is a lot, but since I congratulated Rob, maybe you’ll give me a chance to ask everything. Thanks.

Jeff Clarke, CEO

That was the greatest one question at a time of five that I've seen.

Rob Williams, Head of Investor Relations

That was a classic, Ben.

Yvonne McGill, CFO

We may have Rob answer...

Rob Williams, Head of Investor Relations

We'll see if we can get through at least the first part of those questions, Ben, will let Yvonne start.

Yvonne McGill, CFO

All right. Let me begin with the third quarter. We discussed that CSG and ISG combined are projected to grow by 14%. Total revenue is estimated at the midpoint of $24.5 billion, representing a 10% increase year-over-year. CSG is expected to grow at 14%, while ISG is set to see a significant increase of 30% year-over-year, driven mainly by AI servers and ongoing strength in traditional servers. For CSG, we anticipate it will remain flat or see low single-digit growth in the third quarter. I expect gross margin rates to improve slightly compared to the previous quarter. Keep in mind that we're navigating an inflationary environment in the third quarter and throughout the second half, along with a competitive landscape. Regarding operating expenses, we have already guided on that, and it is expected to decrease by about 2% quarter-over-quarter. We anticipate ongoing improvements in operating expenses, supported by ISG, storage, and traditional server sales, all in line with our long-term framework. If you're asking whether we're leaning more towards the fourth quarter than the third quarter, historical patterns show that we typically see a sequential increase in the fourth quarter, and we expect this trend to continue. A recovery in CSG is anticipated to begin in the second half, with more focus on the fourth quarter, which is also our largest quarter for storage. You can expect to see the effects of this recovery, along with storage momentum, reflected in profitability and performance during that time.

Jeff Clarke, CEO

Regarding the AI server margins, as discussed with Amit, we saw an increase in margins sequentially. We successfully extracted value from our AI offerings by enhancing our value proposition to our customers at the box and rack levels. Our capability to sell additional services around the box, integrate networking, and provide what we call L11 and L12 capabilities, which include factory integration, solution testing, and on-site deployment, has differentiated us from our competitors. We will continue to emphasize this approach and explore more ways to assist our customers in deploying AI at scale. In terms of backlog, shipments nearly doubled quarter-over-quarter, which is significant. Over the past 12 months, we delivered $6.5 billion worth of AI infrastructure to our customers against a demand of just under $9.5 billion. This reflects improved supply, and we are still coordinating with customers regarding delivery schedules and their capacity to accept and integrate equipment into their data centers. I’m confident about the backlog, as our five-quarter pipeline remains robust, several times larger than our backlog, giving us visibility to a substantial pipeline that we aim to convert in the upcoming quarters.

Ben Reitzes, Analyst

All right. Thanks.

Rob Williams, Head of Investor Relations

Thanks, Ben. Clearly exciting. Exciting opportunity for us. All right. Next question.

Operator, Operator

We'll move to our next question from Erik Woodring with Morgan Stanley.

Erik Woodring, Analyst

Great, guys. Thanks so much for taking my question. And Rob, just echo what everyone was saying, you'll be missed. Thanks for all your help over the years. Jeff, I appreciate all the detail that you provided in your prepared remarks on the makeup of your AI optimized server customer base, increasing number of enterprises, expanding pipeline in Tier-2 CSPs and enterprise. Is there any way you can just maybe expand on those comments a bit? And what I'm really trying to get a better understanding on is just that the concentration of spending within your backlog, within your pipeline for AI optimized servers and how that's changing for you? Thanks so much.

Jeff Clarke, CEO

Sure. Let's see where do I start with that. Obviously, the pipeline I talked about is growing, growing at the size of multiples of our backlog. The composition of that is continuing to see the number of enterprise customers grow and the amount of revenue in that pipeline is growing, which to me is encouraging and signals enterprise customers specifically are moving from experimenting to now piloting the technology to do a vast number of things, some of the use cases that Yvonne mentioned earlier. So we're encouraged by the number of enterprise customers growing quarter-over-quarter. We're encouraged by the number of enterprise customers in our pipeline and the revenue that represents. Clearly, some of these large Tier-2 CSP deployments, training foundational models are still a large percentage of the backlog, large percentage of the pipeline. And I think that's just the scale, but we are seeing the continued growth of enterprise, which again, I think is very, very encouraging, whether that be in life sciences, higher education, financial services, some of the national labs, et cetera, we're seeing expansion across the enterprise. When I look at the composition of the backlog and technology, it ranges from parts that are available today to parts that are available in the future and everything in between, our backlog represents things that we can ship in Q3, things that we can ship in Q4 into next year. And obviously, a five-quarter pipeline represents the same thing, which extends into next year. Eric, was that enough color? Was that helpful?

Erik Woodring, Analyst

Yes, no, that's perfect. I appreciate that. Thank you. Thanks for the detail.

Jeff Clarke, CEO

You're welcome.

Operator, Operator

And we'll move to our next question from Toni Sacconaghi, Bernstein.

Toni Sacconaghi, Analyst

Yes, thank you. And Rob, congratulations on your retirement. We will miss you. I just wanted to confirm something and ask a question. Regarding the improvement in profitability of AI servers from Q1 to Q2, did the gross profit percentage on AI servers significantly improve between Q1 and Q2, or was it just an increase in operating profit dollars due to a notable reduction in operating expenses?

Yvonne McGill, CFO

The short answer to that is both improved.

Toni Sacconaghi, Analyst

Okay. And then I was hoping maybe you could just provide a little more color on the storage dynamics because you talked about Dell IP businesses growing double-digits and yet the storage business was down 5% year-over-year. So maybe you can help dimension what else is in that equation that suggests that hyperconverged is either an enormous part of your business or was down by a huge amount or there's some other piece that we need to be able to make those numbers pull together. So perhaps you can provide a little more color on that. Thank you.

Jeff Clarke, CEO

Sure. Yvonne and I'll try to tag team this one. But I'll start with, as I mentioned previously, if you look at our Dell IP portfolio and the success we had in Q2, it was good to see. We had double-digit growth as we referenced on a demand basis across the high-end products, the mid-range products, the unstructured products and the data protection products. Those products from a margin contribution point-of-view are significantly greater than the partner IP references that Yvonne mentioned earlier. So when those businesses are growing and I think I've just mentioned in the previous questions, and their margin rates improved with better price discipline in the quarter, we got, if you will, leverage from both growth as well as improvement in the gross margins, which will ultimately make its way to the operating margin for Storage. And that was significant. The thing that was driven by some mix of geography, North America that Yvonne mentioned earlier, but primarily driven by the core products themselves. And then obviously, your conclusion is correct. The partner IP business was down quarter-over-quarter. That's less profitable for us and the mix shifted increasingly more towards our Dell IP products.

Rob Williams, Head of Investor Relations

I mean, sorry about that. Yes, go ahead.

Toni Sacconaghi, Analyst

The double-digit growth was sequential growth in the...

Yvonne McGill, CFO

Yes.

Toni Sacconaghi, Analyst

That you were seeing in those businesses.

Jeff Clarke, CEO

The double-digit...

Yvonne McGill, CFO

ISG revenue growth was up 26% quarter-over-quarter.

Toni Sacconaghi, Analyst

So the storage growth.

Rob Williams, Head of Investor Relations

Yes, that was year-over-year, Toni. The core comment about double-digit growth was up year-over-year.

Toni Sacconaghi, Analyst

Correct. So - but the whole year I mean if you kind of running year-over-year.

Rob Williams, Head of Investor Relations

There has been a decline in conversion for hyperconverged infrastructure, which is a significant part of the business. Additionally, data protection has also seen a slight decline year-over-year. These two areas have offset the increases in the other four businesses we mentioned.

Asiya Merchant, Analyst

Great. If I could, I would like to discuss CSG. Rob, thank you for all the help and support over the last few years. We will miss you. Regarding CSG, you seem very optimistic about growth in the fourth quarter. Could you elaborate on that and provide some guidance on what you are observing in the pipeline or the demand indicators that give you confidence in that growth as we approach calendar year '25? Thank you.

Jeff Clarke, CEO

Sure. I'll take a run at and then Yvonne can help come over-the-top. I mean, we remain optimistic about the refresh. I mean, I think it's reflected in our guidance that we think the refresh is shifting and more towards the end-of-the-year than we thought maybe at the middle of the year. I know all of you have done your supply base checks, it would indicate the same thing that refresh is heading towards end of '24 into '25. And what's important about that is, as the refresh takes longer to start, history suggests it snaps back faster because the Windows 10 end-of-life date is not moving. So we have a Windows 10 end-of-life date. We have an aging installed base of machines bought during the COVID era, all mounting to be refreshed with exciting new products built around AI and more AI applications are coming. And we remain optimistic about that recovery. Calling the timing has been difficult. But the end-of-life is around the corner or a quarter closer. The installed base is bigger and older, exciting new products are coming, applications to help productivity with end users is around the corner. And if you think about the extension of AI out to the Edge in inferencing and what inferencing will be done on the Edge on PCs, that opportunity is immense as well. When you think about running these small language models with larger memory footprints on the Edge on your PC to do amazing things and having a personal agent on your, if you will, screen helping you along the way, that's all in front of us. So we remain very optimistic about that. Closely from our performance, you can see that we had called a recovery a little earlier and recalling today, it's a little further out. Yvonne, anything you would add?

Yvonne McGill, CFO

No, I think you hit that, Jeff.

Rob Williams, Head of Investor Relations

Thanks, Asiya. I appreciate it. Next question.

Operator, Operator

And we'll move to our next question from Samik Chatterjee with JPMorgan.

Samik Chatterjee, Analyst

Hi, thanks for taking my question. And Rob, congrats and thank you for the help. I guess, Jeff, if I just go back to your comments about what you're seeing from enterprise customers in terms of AI server demand. I'm just curious to understand, clearly you're excited about that building pipeline that you're seeing from the enterprise side, but what are you seeing when enterprise customers come in? What is that giving you in terms of opportunity to either do like attach of more services or storage for that matter? And how should we think about how much of a differential on the gross margins does that lead to when you compare to sort of what you're doing, the work you're doing with the Tier 2s?

Jeff Clarke, CEO

We believe we are still in the very early stages of enterprise deployment. Our surveys indicate that many of our enterprise customers are in the initial phases of their AI journey, trying to figure out their strategies. A significant portion of them is in this phase, and our extensive market presence gives us a good understanding of their progress. It’s exciting to see that they recognize the potential of AI. Many are experimenting and piloting the technology to boost productivity and enhance customer service. We see immense opportunity in helping them by providing professional services to create and implement their strategies, deploy models, and scale operations effectively. Given the complexity of these systems, integrating them is critical. They can't simply be added to a data center; considerations like space, power, and cooling are essential, along with high-performance storage and network requirements. Our enthusiasm lies in assisting customers from strategic planning to implementing solutions that operate efficiently at scale. In terms of use cases, organizations are focusing on large language models, and there are emerging applications like AI agents, which hold great potential for enhancing individual productivity and automating numerous business processes. The margins from sales to enterprises tend to be better than those from our largest customers, which underlines the value we provide and aim to increase. We have also optimized our go-to-market approach, assigning dedicated teams to our largest Cloud Service Providers and establishing a specialized organization equipped with AI expertise to support a wide range of enterprise customers. This structure enables our sales teams to succeed in every engagement.

Samik Chatterjee, Analyst

All right. Thanks, Jeff, and thanks. Thanks, Rob. I appreciate it.

Rob Williams, Head of Investor Relations

And we'll move to our next question from Michael Ng with Goldman Sachs.

Michael Ng, Analyst

Hi, good afternoon. Thanks for the question. And I also wanted to extend my congratulations to Rob. I just have two questions if I could. First for Yvonne, I wanted to ask about the low 30% ISG revenue guidance for the upcoming quarter, which implies ISG revenue is down sequentially. Could you just talk a little bit more on the drivers of that? What are you assuming for AI servers to happen quarter-on-quarter in terms of revenue? And then second, for Jeff, I was just wondering if you could talk a little bit about some of the partnerships announced in the last couple of months, the new Nutanix Hyperconverged partnership, the NVIDIA SuperPOD certification, certification for the Dell PowerScale. Should that help drive an inflection in storage revenues as we head into the latter part of the year and into next? How material are these partnerships? How much does it change your strategy in storage, if at all? Thank you.

Yvonne McGill, CFO

Yes, I'll start off, Mike, your question. For Q3, we do expect ISG revenue to grow in the low-30s year-over-year, and for the full-year in 30s also. Traditional servers and storage are roughly in-line with historical sequential business that we see. Servers will grow in the low-single digits and storage will be down in the low-single digits. So that's relatively normal sequentially. So that would imply that AI servers are down quarter-over-quarter. Now that said, shipments are or were up in the second-quarter to $3.1 billion. The backlog is sitting at $3.8 billion. The pipeline, as Jeff has already talked about, is a multiple of that backlog. And enterprise orders, customers and pipeline are all growing. So with all that said, I would say if we have the GPUs and the customers are ready, we're fully motivated and ready to ship more AI servers in the third-quarter, but that is what's embedded in our guide.

Jeff Clarke, CEO

Let me address the question about our partners and the current situation. There are two main points to consider. First, when we talk about HCI as a category, it refers to products using a single hypervisor aimed at simplifying and enhancing usability. Customers, particularly those in enterprise, whether large or small, are looking to integrate AI capabilities but often lack the necessary space; they need to make room for new AI technology. Therefore, business consolidation is essential, and HCI serves as an excellent tool for merging traditional applications. We offer a solid product in VxRail and have expanded options by including our Red Hat, Azure, and Nutanix offerings for customers. What’s particularly interesting is the rise of modern workloads, especially those involving accelerated computing, which require increased performance, scalability, flexibility, and efficiency. These systems require substantial data, and it needs to be delivered efficiently. We believe that a three-tier architecture is the best way to meet the demands of these new workloads, allowing us to maintain high performance and enable both scale-up and scale-out capabilities while providing the necessary flexibility and efficiency. Securing SuperPOD certification with our PowerScale products, the F910 and F710, is vital for operating in this environment and showcasing our company's strengths moving forward. This is why we announced Project Lightning earlier this quarter, which aims to bring a high-speed parallel file system to the forefront. This initiative represents a significant opportunity for us to strengthen our position in storage and enhance our margin potential in storage, GPUs, and the AI sector.

Rob Williams, Head of Investor Relations

All right. Good. Thanks, Mike. Next question. You're welcome.

Operator, Operator

Our next question comes from Wamsi Mohan with Bank of America.

Wamsi Mohan, Analyst

Yes, thank you. And Rob, congrats as well. Yvonne, you just said quarter-on-quarter decline in AI server revenues, your backlog is flat quarter-on-quarter in AI servers. Is that really reflective of just Blackwell delays? And does your backlog include the liquid-cooled offerings like XE9680L? And should we expect an acceleration in that backlog then over the next several quarters? And Jeff, you noted higher margins in enterprise consistently. Can you also comment on where sovereign might fit in that? And can you also help us with which models do you think will drive Enterprise and Sovereign versus maybe 9680 primarily at Tier-2 CSPs? Thank you so much.

Rob Williams, Head of Investor Relations

All right. You all are killing me on the multiple questions.

Jeff Clarke, CEO

Okay. You need to limit it to one question. Let me try to address that. When I consider the backlog, I see opportunities for deliveries from customers in the next quarter and into Q4, and clearly into next year. This suggests activity related to Blackwell. We have successfully sold our advanced architecture aligned with Blackwell to several customers, specifically H100s and H200s, and, more importantly, we've ensured that customers are ready to accept these products, which Yvonne referred to in our guidance. She didn’t make a demand statement; she made a statement about shipments. The demand, reflected in the five-quarter pipeline I mentioned, now exceeds our backlog, and we are working to convert that backlog into orders as rapidly as we can. This opportunity spans various architectures, predominantly NVIDIA products like H100s, H200s, and Blackwell, along with a few opportunities involving AMD and Intel, although NVIDIA makes up the majority. Our sales team is focused on securing orders to convert our pipeline into backlog, and then our supply chain team needs to ensure the availability of parts, which is improving. Jensen noted yesterday that this availability will continue to improve, which will aid customers in their deployments, provided they are prepared to deploy. This reflects our understanding of the signals related to the guidance Yvonne discussed based on what we know currently, and we are striving to enhance that. Regarding sovereign opportunities, they are significant, as I noted in our prepared remarks. Currently, none of the five-quarter pipeline shows any substantial sovereign opportunity.

Rob Williams, Head of Investor Relations

All right. Hi, thanks for the question, Wamsi. Let's go to the next one.

Operator, Operator

Our next question comes from Aaron Rakers with Wells Fargo.

Aaron Rakers, Analyst

Yes, thanks for taking the question. Rob, on your last call, I'll stick to the one question and congrats to you and Paul. I guess my question is not AI. It's actually on the traditional server side. Looking at the numbers, it looks like you've seen a pretty good uptick in this last quarter. I'm just curious of how you would characterize, I'll call it, the pipeline of opportunity that you're seeing in the traditional server market, the duration of demand, just kind of thinking about that potential kind of recovery cycle that you're seeing in outside of these AI servers for traditional servers? Thank you.

Jeff Clarke, CEO

Sure, great. Great question, Aaron. Thanks. So maybe a couple of things to reinforce the momentum we're seeing is now five quarters in a row of sequential growth, three quarters in a row of year-over-year growth. We are seeing unit growth. We are seeing TRU expansion, i.e., more cores, more memory, more storage. And I think three things are driving the demands in course servers today. The first is we're coming out-of-the longest digestion period ever. It was eight quarters, two years. The installed base is old. And as it's aged, what I'll link to a conversation I just said made moments ago is that customers are looking for room to put AI into their infrastructure. And to do that, we think there's a consolidation that is beginning to occur to make room. And that consolidation is important because the new technologies today are incredibly more efficient than what you might be replacing that's four or five years-old. For example, if I was to look at a 14G product we shipped four-plus years ago to a 16G that we ship today, our product today has 2.5 times to 3 times more cores in it. It's 25% to 35% more power-efficient and a single 16G server can replace 3 to 5 14G servers in a rack. So consolidation is going to occur because that space and power is needed. And then lastly, as I think about it, we've made some references to this in the past. Workloads are coming back from the cloud, they're repatriating. And as they repatriate, they got to go somewhere and they're coming back on-prem on servers and storage. Those would be the three things I point to.

Rob Williams, Head of Investor Relations

All right. Hi thanks, Aaron. I appreciate you playing with us here.

Jeff Clarke, CEO

Thank you, Aaron.

Rob Williams, Head of Investor Relations

We appreciate that. Let's move to the next question.

Operator, Operator

And our next question comes from David Vogt with UBS.

David Vogt, Analyst

Great guys. Thanks for taking my question. And Rob, congrats again and Paul, congrats. And I'm going to stick to one question as well. Obviously, you were clear about the GPU and the delivery constraints on the AI server side. But how are you thinking about how that gets reconciled as we move through your fiscal year into next year. Is it more GPU availability? What are the gating factors that you're thinking about? And does that mean as we exit this year, you're still going to see some constraints in terms of the ability to convert backlog and orders into revenue and we should expect backlog to continue to grow at a faster clip until that's resolved at some point next year. So any thought or help there would be...?

Jeff Clarke, CEO

What I hope we conveyed is that supply is improving. We need to manage our deployments and scheduled deliveries to customers. Much of this involves complex deployments, including the readiness of data centers, power, and cooling systems. All of this infrastructure must be coordinated with the delivery of GPUs and servers, and that's what we are currently addressing. We see clear opportunities across our customers regarding the technologies they want to deploy. If there's an urgent need, they're opting for technologies that will be available next year, which influences the demand we aim to translate into shipments. We're reflecting this in our guidance based on our best understanding today. I want to emphasize that our five-quarter pipeline far exceeds our backlog, indicating there's demand out there. Our Pursuit teams are actively working to convert that demand into orders, and as those conversions happen, we will continue to improve our supply situation.

Yvonne McGill, CFO

Yes. I mean, we do expect to grow again next year, right? And we expect AI momentum to continue and we expect, as we talked about a little bit previously, the CSG business to grow also. And so we're really excited about next year. And as we get closer to it, we'll update you on our expectations.

David Vogt, Analyst

Great. Thanks, Jeff. Thanks Yvonne.

Rob Williams, Head of Investor Relations

I appreciate the question.

David Vogt, Analyst

Congrats again, Rob.

Rob Williams, Head of Investor Relations

Thanks, David. You bet. Next question?

Operator, Operator

And our final question comes from Simon Leopold with Raymond James.

Simon Leopold, Analyst

Thank you. And Rob, congratulations. Congratulations to Paul as well. I'm going to stick to the one question as well. I wanted to see if you could unpack a little bit your thoughts on the storage trend as it relates to AI. I think in the past, you've talked about a lagged effect behind the compute side of the business. I'm wondering if you could talk about how you expect storage to benefit in terms of degree and timing. Thanks.

Jeff Clarke, CEO

Well, I think consistent with our previous discussions and what I've tried to highlight today is the opportunity for storage is vast, it's large. Again, these large language models consume lots of data, and they need it fast. So the opportunity for us is rearchitecting, improving performance, more IOPS in the data categories that are most interesting to our customers here. The fastest-growing category is unstructured, right. When you look at what Dell is doing in the structured storage space, we are investing more on in unstructured storage apart from our own proprietary IP. Our scale, as an example, building on the F710, F910, Project Lightning, our parallel file system, the opportunity to help customers provide that data to these GPU engines in the form of moving from text to rich media types like video, audio, other forms of 3D images and complex datasets like that, different modalities. That is what we're building high-performance storage subsystems for. And it's a huge opportunity for us both from our largest customers that buy today and enterprise customers that buy into the future. I hope that helps.

Rob Williams, Head of Investor Relations

Well, that was about as good a close as I could ask for, Jeff. Appreciate that. We look forward to seeing everyone out on the road over the next couple of weeks. Michael and Yvonne will be at Citi next week, and Jeff will be at Goldman the week after that. Have a restful Labor Day weekend. Thank you.

Operator, Operator

This concludes today's conference call. We appreciate your participation. You may disconnect at this time.