8-K

loanDepot, Inc. (LDI)

8-K 2022-11-08 For: 2022-11-08
View Original
Added on April 09, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

_____________________

FORM 8-K

_____________________

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report: November 8, 2022

_____________________

loanDepot, Inc.

(Exact Name of Registrant as Specified in its Charter)

_____________________

Delaware 001-40003 85-3948939
(State or other jurisdiction<br><br>of incorporation) (Commission<br><br>File Number) (I.R.S. Employer<br><br>Identification Number)

26642 Towne Centre Drive

Foothill Ranch, California 92610

(Address of Principal Executive Offices) (Zip Code)

Registrant’s telephone number, including area code: (888) 337-6888

_____________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

| ☐ | Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | | --- | --- || ☐ | Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) | | --- | --- || ☐ | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | | --- | --- || ☐ | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) | | --- | --- |

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading<br><br>Symbol(s) Name of each exchange<br><br>on which registered
Class A Common Stock, $0.001 Par Value LDI New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  o

Explanatory Notes

Item 2.02 Results of Operations and Financial Condition.

On November 8, 2022, loanDepot, Inc. (the "Company") issued a press release announcing its results for the quarter ending September 30, 2022 (the “Earnings Press Release”). The full press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.

Item 7.01 Regulation FD Disclosure.

On November 8, 2022, the Company posted on its website at www.loandepot.com a presentation (the “loanDepot Presentation”) on certain financial and operating initiatives available for viewing during the Company’s conference call and webcast announcing its financial results for the quarter ending September 30, 2022 at 5:00 p.m. Eastern time on November 8, 2022.

A copy of the loanDepot Presentation is furnished pursuant to this Item 7.01 as Exhibit 99.2 to this Current Report on Form 8-K and incorporated by reference herein in its entirety. The loanDepot Presentation includes references to non-GAAP financial information. Reconciliations between the non-GAAP financial measures and the comparable GAAP financial measures are available in the loanDepot Presentation. The loanDepot Presentation should be read in conjunction with the Earnings Press Release. The Company reserves the right to discontinue availability of the loanDepot Presentation from its website at any time.

The information furnished pursuant to Items 2.02 and 7.01, including Exhibits 99.1 and 99.2, shall not be deemed “filed” for purposes of Section 18 of the Exchange Act nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933, or the Exchange Act, as amended, except as specifically identified therein as being incorporated by reference.

Additionally, the submission of the information set forth in this Item 7.01 is not deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely by Regulation FD.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits

Exhibit Description
99.1 loanDepot, Inc. press release datedNovembera2022q3formearningsrelease.htm8, 2022
99.2 loanDepot, Inc. Q32022 Investor Presentation
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

loanDepot, Inc.
By: /s/ Patrick Flanagan
Name: Patrick Flanagan
Title: Chief Financial Officer

Date: November 8, 2022

Document

loanDepot announces third quarter 2022 financial results

Decreased net loss by 39% on expense reduction; increased cash balances by 20% to $1.14 billion

•Lower market volumes and the exit of wholesale channel fueled revenue decrease of $34.4 million, or 11%.

•Reduced total expenses by $125.5 million, or 22%, from second quarter primarily driven by right-sizing staffing levels, reduced marketing spend, and lower third-party costs.

•Company expects to achieve Vision 2025 annualized expense savings target of $400 million by year-end 2022.

•Net loss reduced 38.6% to $137.5 million in third quarter from second quarter, driven by expense reductions which more than offset lower revenues.

•Company increased already strong cash balance to $1.14 billion at end of third quarter.

•Substantially completed transition of servicing portfolio to in-house platform, improving customer experience and increasing cross-sell opportunities.

•Roll-out of digital HELOC solution commenced, providing customers fast, easy way to access cash from their home equity.

FOOTHILL RANCH, Calif., November 8, 2022 - loanDepot, Inc. (NYSE: LDI), (together with its subsidiaries, “loanDepot” or the “Company”), today announced results for the third quarter ended September 30, 2022.

“loanDepot made significant progress on our previously announced goals for Vision 2025, including right-sizing the company for current and expected market conditions, launching our digital HELOC solution, and significantly enhancing our liquidity position,” said President and Chief Executive Officer Frank Martell. “We aggressively reduced our costs, exited the wholesale channel, and narrowed our losses during the third quarter in line with our previously announced targets. We are firmly on pace to meet our expense reduction goal of an annualized $400 million for the second half of 2022, and at the same time, we have substantially increased our cash position. Looking ahead, we have built our expense reduction plan to size the company appropriately for a mortgage market that we believe will total approximately $1.5 trillion in 2023.

“We are excited about the launch of our digital HELOC, which we expect will be a meaningful contributor to revenues in 2023. This unique digital solution has been launched in several markets and provides our customers with an attractive option to access their home equity. With the value of home equity at an all-time high, many homeowners would greatly benefit from an easy and fast way to access cash while preserving their historically low interest rate first mortgage. Our HELOC launch is an important step in advancing our goal of adding more products and services that will benefit our customers, diversify our revenues, and generate profitable growth.

“As we look toward 2023, with a consistent track record of delivering on Vision 2025 strategy, we believe we are well positioned to navigate what is likely a challenging mortgage market. We will continue to focus on driving higher revenues while delivering outstanding quality and service levels, and returning to sustained profitability as we implement Vision 2025 and as the mortgage market resets.”

Third Quarter Highlights:

Financial Summary

Three Months Ended Nine Months Ended
($ in thousands except per share data) <br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,2021
Rate lock volume $ 12,032,026 $ 19,596,763 $ 43,673,515 $ 61,620,241
Pull through weighted lock volume(1) 8,755,082 12,412,894 30,354,123 40,968,021 93,603,559
Loan origination volume 9,849,927 15,995,055 31,985,805 47,395,713 107,959,122
Gain on sale margin(2) 1.80 % 1.16 % 2.84 % 1.66 % 2.71 %
Pull through weighted gain on sale margin(3) 2.03 % 1.50 % 2.99 % 1.92 % 3.13 %
Financial Results
Total revenue $ 274,192 $ 308,639 $ 923,756 $ 1,086,141
Total expense 435,125 560,657 744,771 1,602,038 2,364,054
Net (loss) income (137,482) (223,822) 154,277 (452,623) 608,414
Diluted (loss) earnings per share $ (0.37) $ (0.66) $ 0.40 $ (1.29) 0.82
Non-GAAP Financial Measures(4)
Adjusted total revenue $ 249,663 $ 273,273 $ 948,770 $ 1,027,540
Adjusted net (loss) income (116,846) (168,863) 147,533 (367,101) 524,564
Adjusted (LBITDA) EBITDA (114,133) (191,510) 238,261 (380,049) 805,622
Adjusted diluted (loss) earnings per share(5) N/A N/A N/A N/A N/A

All values are in US Dollars.

(1)Pull through weighted rate lock volume is the unpaid principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability.

(2)Gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by loan origination volume during period.

(3)Pull through weighted gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by the pull through weighted rate lock volume.

(4)See “Non-GAAP Financial Measures” for a discussion of Non-GAAP Financial Measures and a reconciliation of these metrics to their closest GAAP measure.

(5)Omitted adjusted diluted (loss) earnings per share measures that included the impact of assumed exchange of shares to the extent the exchange was antidilutive.

Vision 2025

Our Vision 2025 plan is designed to address current and anticipated mortgage market conditions and position loanDepot for sustainable long-term value creation. Building on the foundation of our strong balance sheet and liquidity, we have achieved the following since the announcement of Vision 2025:

•In partnership with National HomeCorp., a Georgia-based homebuilder specializing in affordable single-family homes, we formed NHC Mortgage, a new joint venture partnership advancing our goal of purpose-driven lending and providing credit to underserved communities.

•Substantially completed the transition of our servicing portfolio to our in-house platform.

•Recently began the phased national roll out of our digital HELOC.

•Added Joseph Grassi as our Chief Risk Officer and Gregory Smallwood as our Chief Legal Officer enabling the Company to increase the effectiveness of our quality and compliance initiatives.

•Achieved quarterly non-volume related expense reductions of $68.9 million from the second quarter, an annualized impact of $275.5 million.

•Reduced quarterly volume related expenses, consisting of commissions and direct origination expenses, by $56.6 million from the second quarter.

•Incurred expenses related to the Vision 2025 plan during the quarter of $37.2 million, including $20.8 million of lease and other asset impairments, $9.4 million of personnel related expenses, and $7.0 million of professional services fees. Second quarter Vision 2025 expenses totaled $54.6 million.

Operational Results

•Pull through weighted lock volume of $8.8 billion for the three months ended September 30, 2022, resulted in quarterly total revenue of $274.2 million, a decrease of $34.4 million, or 11%, from the second quarter of 2022 due to higher interest rates reducing borrower demand.

•Loan origination volume for the third quarter of 2022 was $9.8 billion, a decrease of $6.1 billion or 38% from the second quarter of 2022.

•Gain on origination and sales of loans, net increased from the second quarter of 2022 due primarily to a reduction in loan loss provision somewhat offset by lower pull through weighted lock volume.

•Purchase volume increased to 70% of total loans during the third quarter, up from 59% of total loans during the second quarter of 2022 and 34% of total loans during the third quarter of 2021, reflecting our progress in executing a purpose-driven lending strategy of assisting our customers in buying a home.

•For the twelve months ended September 30, 2022, our preliminary organic refinance consumer direct recapture rate1 remained strong at 71%. This highlights the efficacy of our marketing efforts, the strength of our customer relationships, and the value of our servicing portfolio for additional revenue opportunities.

•Net loss for the third quarter of 2022 of $137.5 million as compared to net loss of $223.8 million in the second quarter of 2022. Net loss decreased quarter over quarter primarily due to a decrease in total expenses offset somewhat by lower revenues due to lower rate lock volume.

•Adjusted LBITDA for the third quarter of 2022 was $114.1 million as compared to adjusted LBITDA of $191.5 million for the second quarter of 2022. Adjusted (LBITDA) EBITDA excludes the impact of fair value changes of our mortgage servicing rights, net of hedging results, impairment charges, and other operating expenses.

Our outlook for the fourth quarter of 2022 is

•Origination volume of between $4 billion and $7 billion.

•Pull-through weighted rate lock volume of between $3 billion and $6 billion.

•Pull-through weighted gain on sale margin of between 210 basis points and 270 basis points.

Strategic Channel Overview

Our purpose driven origination strategy ensures we can serve customers in the way they want to be served, with the right mortgage professional, with the right product, at the right price, and at the right time. Complementing our origination strategy is our servicing portfolio, which ensures we can serve the customer through their entire homeownership journey.

1 We define organic refinance consumer direct recapture rate as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of all loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. The recapture rate is finalized following the publication date of this release when external data becomes available.

Retail Channel

Three Months Ended Nine Months Ended
($ in thousands)<br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Volume data:
Rate locks $ 8,709,388 $ 12,584,274 $ 35,924,760 $ 43,142,881 $ 106,924,605
Loan originations 6,331,564 10,877,875 24,938,035 33,688,829 86,247,597
Gain on sale margin 2.34 % 1.03 % 3.28 % 1.87 % 3.02 %

Partner Channel

Three Months Ended Nine Months Ended
($ in thousands)<br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Volume data:
Rate locks $ 3,322,638 $ 7,012,489 $ 7,748,755 $ 18,477,360 $ 24,577,552
Loan originations 3,518,363 5,117,180 7,047,770 13,706,884 21,711,525
Gain on sale margin 0.84 % 1.45 % 1.24 % 1.15 % 1.49 %

Our Partner Channel originates loans through our network of approved mortgage brokers, as well as a series of exclusive joint ventures with some of the nation’s largest homebuilders and depositories, who market our broad spectrum of products utilizing our innovative mello® technology platform to efficiently underwrite, process and fund mortgage loans, while delivering an exceptional customer experience.

The decrease in volume in our Partner Channel since the second quarter of 2022 primarily reflects our decision to exit the wholesale origination business. The decrease in the Partner Channel’s gain on sale margin also reflects our exit of the wholesale origination business as new fallout adjusted interest rate locks from that business decreased significantly during the quarter.

Servicing

Three Months Ended Nine Months Ended
Servicing Revenue Data:<br><br>($ in thousands)<br><br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Due to changes in valuation inputs or assumptions $ 75,366 $ 98,795 $ (3,461) $ 373,158 $ 98,295
Due to collection/realization of cash flows (49,519) (66,380) (99,230) (193,022) (323,107)
Realized losses on sales of servicing rights (13,489) (2,493) (14,218) (5,949) (8,224)
Net loss from derivatives hedging servicing rights (50,837) (63,429) (21,553) (314,557) (94,158)
Changes in fair value of servicing rights, net $ (38,479) $ (33,507) $ (138,462) $ (140,370) $ (327,194)
Servicing fee income $ 113,544 $ 117,326 $ 102,429 $ 341,929 $ 279,738
Three Months Ended Nine Months Ended
--- --- --- --- --- --- --- --- --- --- ---
Servicing Rights, at Fair Value:<br><br>($ in thousands)<br><br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Balance at beginning of period $ 2,204,593 $ 2,078,187 $ 1,776,395 $ 1,999,402 $ 1,124,302
Additions 124,244 180,455 345,882 574,459 1,302,884
Sales proceeds, net (341,415) (86,464) (182,892) (740,728) (365,680)
Changes in fair value:
Due to changes in valuation inputs or assumptions 75,366 98,795 (3,461) 373,158 98,295
Due to collection/realization of cash flows (49,519) (66,380) (99,230) (193,022) (323,107)
Balance at end of period (1) $ 2,013,269 $ 2,204,593 $ 1,836,694 $ 2,013,269 $ 1,836,694

(1)Balances are net of $16.8 million, $9.1 million, and $4.8 million of servicing rights liability as of September 30, 2022, June 30, 2022, and September 30, 2021, respectively.

% Change
Servicing Portfolio Data:<br><br>($ in thousands)<br><br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep-22<br>vs<br>Jun-22 Sep-22<br>vs<br>Sep-21
Servicing portfolio (unpaid principal balance) $ 139,709,633 $ 155,217,012 $ 145,305,182 (10.0) % (3.9) %
Total servicing portfolio (units) 463,471 507,231 469,019 (8.6) (1.2)
60+ days delinquent ($) $ 1,365,774 $ 1,511,871 $ 1,679,691 (9.7) (18.7)
60+ days delinquent (%) 1.0 % 1.0 % 1.2 %
Servicing rights, net to UPB 1.4 % 1.4 % 1.3 %

The decrease in unpaid principal balance of our servicing portfolio was driven primarily by sales of $18.6 billion of unpaid principal balance during the quarter.

As of September 30, 2022, approximately 0.2%, or $319.5 million, of our servicing portfolio was in active forbearance. This represents an aggregate decrease from 0.4%, or $587.8 million as of June 30, 2022.

Balance Sheet Highlights

% Change
($ in thousands)<br><br>(Unaudited) Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep-22<br>vs<br>Jun-22 Sep-22<br>vs<br>Sep-21
Cash and cash equivalents $ 1,143,948 $ 954,930 $ 506,608 19.8 % 125.8 %
Loans held for sale, at fair value 2,692,820 4,656,338 8,873,736 (42.2) (69.7)
Servicing rights, at fair value 2,030,026 2,213,700 1,841,512 (8.3) 10.2
--- --- --- --- --- ---
Total assets 7,378,536 9,195,187 12,749,278 (19.8) (42.1)
Warehouse and other lines of credit 2,529,436 4,265,343 8,212,142 (40.7) (69.2)
Total liabilities 6,300,039 7,981,324 11,091,114 (21.1) (43.2)
Total equity 1,078,497 1,213,863 1,658,164 (11.2) (35.0)

The increase in cash and cash equivalents from June 30, 2022, included the proceeds from MSR sales and loans sold in excess of loans originated during the quarter. A decrease in loans held for sale at September 30, 2022, resulted in a corresponding decrease in the balance on our warehouse lines of credit. Total funding capacity with our lending partners decreased to $5.7 billion at September 30, 2022 from $9.9 billion at June 30, 2022. The decrease of $4.2 billion was primarily due to our decision to reduce our borrowing capacity, reflecting lower volume expectations. Available borrowing capacity was $3.1 billion at September 30, 2022.

Consolidated Statements of Operations

($ in thousands except per share data)<br>(Unaudited) Three Months Ended Nine Months Ended
Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
REVENUES:
Interest income $ 51,202 $ 62,722 $ 71,020 $ 166,888 $ 187,625
Interest expense (41,408) (39,923) (56,785) (121,220) (165,130)
Net interest income 9,794 22,799 14,235 45,668 22,495
Gain on origination and sale of loans, net 156,300 146,562 821,275 665,993 2,647,328
Origination income, net 21,268 39,108 86,601 119,449 280,824
Servicing fee income 113,544 117,326 102,429 341,929 279,738
Change in fair value of servicing rights, net (38,479) (33,507) (138,462) (140,370) (327,194)
Other income 11,765 16,351 37,678 53,472 116,487
Total net revenues 274,192 308,639 923,756 1,086,141 3,019,678
EXPENSES:
Personnel expense 218,819 296,569 449,152 861,382 1,523,012
Marketing and advertising expense 42,940 60,837 131,971 205,289 355,730
Direct origination expense 19,463 33,996 49,559 106,616 146,553
General and administrative expense 83,412 63,927 50,013 197,089 149,984
Occupancy expense 9,889 9,388 9,686 28,673 28,956
Depreciation and amortization 10,243 11,323 8,688 32,110 25,827
Servicing expense 14,221 10,741 22,879 46,472 76,731
Other interest expense 36,138 33,140 22,823 83,671 57,261
Goodwill impairment 40,736 40,736
Total expenses 435,125 560,657 744,771 1,602,038 2,364,054
(Loss) income before income taxes (160,933) (252,018) 178,985 (515,897) 655,624
Income tax (benefit) expense (23,451) (28,196) 24,708 (63,274) 47,210
Net (loss) income (137,482) (223,822) 154,277 (452,623) 608,414
Net (loss) income attributable to noncontrolling interests (77,401) (122,894) 102,802 (256,873) 503,503
Net (loss) income attributable to loanDepot, Inc. $ (60,081) $ (100,928) $ 51,475 $ (195,750) $ 104,911
Basic (loss) earnings per share $ (0.37) $ (0.66) $ 0.40 $ (1.29) $ 0.82
Diluted (loss) earnings per share $ (0.37) $ (0.66) $ 0.40 $ (1.29) $ 0.82

Consolidated Balance Sheets

($ in thousands) Sep 30,<br>2022 Jun 30,<br>2022 Dec 31,<br>2021
(Unaudited)
ASSETS
Cash and cash equivalents $ 1,143,948 $ 954,930 $ 419,571
Restricted cash 160,926 194,645 201,025
Accounts receivable, net 108,253 91,766 56,183
Loans held for sale, at fair value 2,692,820 4,656,338 8,136,817
Derivative assets, at fair value 316,647 153,607 194,665
Servicing rights, at fair value 2,030,026 2,213,700 2,006,712
Trading securities, at fair value 97,210 105,308 72,874
Property and equipment, net 98,944 111,443 104,262
Operating lease right-of-use asset 39,480 48,443 55,646
Prepaid expenses and other assets 115,452 140,145 140,315
Loans eligible for repurchase 554,892 506,454 363,373
Investments in joint ventures 19,938 18,408 18,553
Goodwill and other intangible assets, net 42,317
Total assets $ 7,378,536 $ 9,195,187 $ 11,812,313
LIABILITIES AND EQUITY
LIABILITIES:
Warehouse and other lines of credit $ 2,529,436 $ 4,265,343 $ 7,457,199
Accounts payable and accrued expenses 716,048 643,144 624,444
Derivative liabilities, at fair value 149,837 72,758 37,797
Liability for loans eligible for repurchase 554,892 506,454 363,373
Operating lease liability 66,122 66,485 71,932
Debt obligations, net 2,283,704 2,427,140 1,628,208
Total liabilities 6,300,039 7,981,324 10,182,953
EQUITY:
Total equity 1,078,497 1,213,863 1,629,360
Total liabilities and equity $ 7,378,536 $ 9,195,187 $ 11,812,313

Loan Origination and Sales Data

( in thousands)(Unaudited) Three Months Ended
Jun 30,<br>2022 Sep 30,<br>2021
Loan origination volume by type:
Conventional conforming $ 6,002,765 $ 10,392,730 $ 23,621,149
FHA/VA/A 3,038,467 3,658,309 4,784,112
Jumbo 571,509 1,595,843 3,049,321
Other 237,186 348,173 531,223
Total $ 9,849,927 $ 15,995,055 $ 31,985,805
Loan origination volume by channel:
Retail $ 6,331,564 $ 10,877,875 $ 24,938,035
Partnership 3,518,363 5,117,180 7,047,770
Total $ 9,849,927 $ 15,995,055 $ 31,985,805
Loan origination volume by purpose:
Purchase $ 6,938,408 $ 9,500,164 $ 11,008,399
Refinance 2,911,519 6,494,891 20,977,406
Total $ 9,849,927 $ 15,995,055 $ 31,985,805
Loans sold:
Servicing retained $ 6,604,979 $ 10,568,649 $ 26,520,547
Servicing released 5,132,350 7,342,889 5,672,551
Total $ 11,737,329 $ 17,911,538 $ 32,193,098
Loan origination margins:
Gain on sale margin 1.80 % 1.16 % 2.84 %

All values are in US Dollars.

Third Quarter Earnings Call

Management will host a conference call and live webcast today at 5:00 p.m. ET on loanDepot’s Investor Relations website, investors.loandepot.com, to discuss its earnings results.

The conference call can also be accessed by dialing (888) 440-6385 using conference ID number 2021948. Please call five minutes in advance to ensure that you are connected prior to the call. A replay of the webcast and transcript will also be made available on the Investor Relations website following the conclusion of the event, or can be accessed by dialing (800) 770-2030 following the conclusion of the event through December 8, 2022.

For more information about loanDepot, please visit the company’s Investor Relations website: investors.loandepot.com.

Non-GAAP Financial Measures

To provide investors with information in addition to our results as determined by GAAP, we disclose certain non-GAAP measures to assist investors in evaluating our financial results. We believe these non-GAAP measures provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting interest expense on non-funding debt), taxation, the age and book depreciation of facilities (affecting relative depreciation expense), the amortization of intangibles, and other cost or benefit items which may vary for different companies for reasons unrelated to operating performance. These non-GAAP measures include our Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Earnings (Loss) Per Share, and Adjusted EBITDA (LBITDA). We exclude from each of these non-GAAP financial measures the change in fair value of MSRs and related hedging gains and losses as they add volatility and are not indicative of the Company’s operating performance or results of operation. We also exclude stock compensation expense, which is a non-cash expense, management fees, IPO expenses, gains or losses on extinguishment of debt and disposal of fixed assets, non-cash goodwill impairment, and other impairment charges to intangible assets and operating lease right-of-use assets as management does not consider these costs to be indicative of our performance or results of operations. Adjusted EBITDA (LBITDA) includes interest expense on funding facilities, which are recorded as a component of “net interest income (expense)”, as these expenses are a direct operating expense driven by loan origination volume. By contrast, interest expense on our non-funding debt is a function of our capital structure and is therefore excluded from Adjusted EBITDA (LBITDA). Adjustments for income taxes are made to reflect historical results of operations on the basis that it was taxed as a corporation under the Internal Revenue Code, and therefore subject to U.S. federal, state and local income taxes. These non-GAAP measures have limitations as analytical tools, and should not be considered in isolation or as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. Some of these limitations are:

•they do not reflect every cash expenditure, future requirements for capital expenditures or contractual commitments;

•Adjusted EBITDA (LBITDA) does not reflect the significant interest expense or the cash requirements necessary to service interest or principal payment on our debt;

•although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced or require improvements in the future, and Adjusted Total Revenue, Adjusted Net Income (Loss), and Adjusted EBITDA (LBITDA) do not reflect any cash requirement for such replacements or improvements; and

•they are not adjusted for all non-cash income or expense items that are reflected in our statements of cash flows.

Because of these limitations, Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Earnings (Loss) Per Share, and Adjusted EBITDA (LBITDA) are not intended as alternatives to total revenue, net income (loss), net income (loss) attributable to the Company, or Diluted Earnings (Loss) Per Share or as an indicator of our operating performance and should not be considered as measures of discretionary cash available to us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations. We compensate for these limitations by using Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Earnings (Loss) Per Share, and Adjusted EBITDA (LBITDA) along with other comparative tools, together with U.S. GAAP measurements, to assist in the evaluation of operating performance. See below for a reconciliation of these non-GAAP measures to their most comparable U.S. GAAP measures.

Reconciliation of Total Revenue to Adjusted Total Revenue ( in thousands)(Unaudited) Three Months Ended Nine Months Ended
Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Total net revenue $ 274,192 $ 308,639 $ 923,756 $ 1,086,141 $ 3,019,678
Change in fair value of servicing rights, net of hedging gains and losses(1) (24,529) (35,366) 25,014 (58,601) (4,138)
Adjusted total revenue $ 249,663 $ 273,273 $ 948,770 $ 1,027,540 $ 3,015,540

All values are in US Dollars.

(1)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.

Reconciliation of Net Income (Loss) to Adjusted Net Income (Loss)( in thousands)(Unaudited) Three Months Ended Nine Months Ended
Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Net (loss) income attributable to loanDepot, Inc. $ (60,081) $ (100,928) $ 51,475 $ (195,750) $ 104,911
Net (loss) income from the pro forma conversion of Class C common shares to Class A common shares (1) (77,401) (122,894) 102,802 (256,873) 503,503
Net (loss) income (137,482) (223,822) 154,277 (452,623) 608,414
Adjustments to the provision for income taxes(2) 20,124 31,952 (27,171) 66,787 (133,076)
Tax-effected net (loss) income (117,358) (191,870) 127,106 (385,836) 475,338
Change in fair value of servicing rights, net of hedging gains and losses(3) (24,529) (35,366) 25,014 (58,601) (4,138)
Change in fair value - contingent consideration (77) (77)
Stock compensation expense and management fees 4,773 4,712 2,882 11,794 65,084
IPO expenses (54) 6,041
Loss on disposal of fixed assets 11,026 11,026
Gain on extinguishment of debt (10,528)
Goodwill impairment 40,736 40,736
Other impairment 9,149 5,963 15,112
Tax effect of adjustments(4) 93 6,962 (7,338) 9,196 (17,684)
Adjusted net (loss) income $ (116,846) $ (168,863) $ 147,533 $ (367,101) $ 524,564

All values are in US Dollars.

(1)Reflects net income (loss) to Class A common stock and Class D common stock from the pro forma exchange of Class C common stock.

(2)loanDepot, Inc. is subject to federal, state and local income taxes. Adjustments to income tax (benefit) reflect the effective income tax rates below, and the pro forma assumption that loanDepot, Inc. owns 100% of LD Holdings.

Three Months Ended Nine Months Ended
Sep 30,<br>2022 Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Statutory U.S. federal income tax rate 21.00 % 21.00 % 21.00 % 21.00 % 21.00 %
State and local income taxes (net of federal benefit) 5.00 % 5.00 % 5.43 % 5.00 % 5.43 %
Effective income tax rate 26.00 % 26.00 % 26.43 % 26.00 % 26.43 %

(3)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.

(4)Amounts represent the income tax effect using the aforementioned effective income tax rates, excluding certain discrete tax items.

Reconciliation of Adjusted Diluted Weighted Average Shares Outstanding to Diluted Weighted Average Shares Outstanding( in thousands except per share data)(Unaudited) Three Months Ended Nine Months Ended
Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Net (loss) income attributable to loanDepot, Inc. $ (60,081) $ (100,928) $ 51,475 $ (195,750) $ 104,911
Adjusted net (loss) income (116,846) (168,863) 147,533 (367,101) 524,564
Share Data:
Diluted weighted average shares of Class A and Class D common stock outstanding 162,464,369 153,822,380 130,297,565 151,803,928 127,941,331
Assumed pro forma conversion of weighted average Class C shares to Class A common stock (1) 156,677,534 165,281,304 191,579,524 167,796,888 195,111,599
Adjusted diluted weighted average shares outstanding 319,141,903 319,103,684 321,877,089 319,600,816 323,052,930
Diluted (loss) earnings per share $ (0.37) $ (0.66) $ 0.40 $ (1.29) $ 0.82
Adjusted diluted (loss) earnings per share(2) N/A N/A N/A N/A N/A

All values are in US Dollars.

(1)Reflects the assumed pro forma conversion of all outstanding shares of Class C common stock to Class A common stock.

(2)Omitted adjusted diluted (loss) earnings per share measures that included the impact of the assumed exchange of shares to the extent the exchange was antidilutive.

Reconciliation of Net (Loss) Income to Adjusted (LBITDA) EBITDA ( in thousands)(Unaudited) Three Months Ended Nine Months Ended
Jun 30,<br>2022 Sep 30,<br>2021 Sep 30,<br>2022 Sep 30,<br>2021
Net (Loss) Income $ (137,482) $ (223,822) $ 154,277 $ (452,623) $ 608,414
Interest expense - non-funding debt (1) 36,138 33,140 22,823 83,671 57,261
Income tax (benefit) expense (23,451) (28,196) 24,708 (63,274) 47,210
Depreciation and amortization 10,243 11,323 8,688 32,110 25,827
Change in fair value of servicing rights, net ofhedging gains and losses(2) (24,529) (35,366) 25,014 (58,601) (4,138)
Change in fair value - contingent consideration (77) (77)
Stock compensation expense and management fees 4,773 4,712 2,882 11,794 65,084
IPO expense (54) 6,041
Loss on disposal of fixed assets 11,026 11,026
Goodwill impairment 40,736 40,736
Other impairment 9,149 5,963 15,112
Adjusted (LBITDA) EBITDA $ (114,133) $ (191,510) $ 238,261 $ (380,049) $ 805,622

All values are in US Dollars.

(1)Represents other interest expense, which includes gain on extinguishment of debt and amortization of debt issuance costs, in the Company’s consolidated statement of operations.

(2)Represents the change in the fair value of servicing rights attributable to changes in assumptions, net of hedging gains and losses.

Forward-Looking Statements

This press release may contain "forward-looking statements," which reflect loanDepot's current views with respect to, among other things, its business strategies, including the Vision 2025 plan, our digital HELOC product, financial condition and liquidity, competitive position, industry and regulatory environment, potential growth opportunities, the effects of competition, operations and financial performance. You can identify these statements by the use of words such as "outlook," "potential," "continue," "may," "seek," "approximately," "predict," "believe," "expect," "plan," "intend," "estimate," “project,” or "anticipate" and similar expressions or the negative versions of these words or comparable words, as well as future or conditional verbs such as "will," "should," "would" and "could." These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including the risks in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2021 and Quarterly Reports on Form 10-Q , which are difficult to predict. Therefore, current plans, anticipated actions, financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law.

About loanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster and less stressful to purchase or refinance a home. Today, as one of the nation's largest non-bank retail mortgage lenders, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional and national philanthropic efforts.

Investor Relations Contact:

Gerhard Erdelji

Senior Vice President, Investor Relations

(949) 822-4074

gerdelji@loandepot.com

Media Contact:

Rebecca Anderson

Senior Vice President, Communications & Public Relations

(949) 822-4024

rebeccaanderson@loandepot.com

LDI-IR

13

a3q22investorpresentatio

3Q 2022 INVESTOR PRESENTATION November 8, 2022


DISCLAIMER 2 Forward-Looking Statements and Other Information This presentation may contain "forward-looking statements," which reflect loanDepot's current views with respect to, among other things, its business strategies, including the Vision 2025 plan, our digital HELOC, financial condition and liquidity, competitive position, industry and regulatory environment, potential growth opportunities, the effects of competition, operations and financial performance. You can identify these statements by the use of words such as "outlook," "potential," "continue," "may," "seek," "approximately," "predict," "believe," "expect," "plan," "intend," "estimate," “project,” or "anticipate" and similar expressions or the negative versions of these words or comparable words, as well as future or conditional verbs such as "will," "should," "would" and "could." These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including the risks in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2021 and Quarterly Reports on Form 10-Q , which are difficult to predict. Therefore, current plans, anticipated actions, financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward- looking statement to reflect future events or circumstances, except as required by applicable law. Non-GAAP Financial Information To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, Adjusted EBITDA, Tangible Net Worth, and Non-Funding Debt as non-GAAP measures. We believe Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, Adjusted EBITDA, Tangible Net Worth, and Non-Funding Debt provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting net interest expense), taxation, the age and book depreciation of facilities (affecting relative depreciation expense) and the amortization of intangibles, which may vary for different companies for reasons unrelated to operating performance, as well as certain historical cost (benefit) items which may vary for different companies for reasons unrelated to operating performance. These measures are not financial measures calculated in accordance with GAAP and should not be considered as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. We provide reconciliations of each non-GAAP financial measure to the most directly comparable GAAP measure, and we encourage investors to review those reconciliations carefully. Market and Industry Data This presentation also contains information regarding the loanDepot’s market and industry that is derived from third-party research and publications. That information may rely upon a number of assumptions and limitations, and the Company has not independently verified its accuracy or completeness.


3 THIRD QUARTER FACT SHEET Financial Operational • Originations: $9.8 billion in funded volume, near the high-end of third quarter 2022 guidance • Total Revenue: $274.2 million on $8.8 billion of pull-through weighted lock volume • Total Expenses: Decreased by $125.5 million or 22% from the second quarter of 2022, primarily due to lower personnel, marketing and volume related expenses • Liquidity: Unrestricted cash and equivalents totaling $1.1 billion, or 16% of total assets, at quarter end • Servicing: Decreased UPB to $139.7 billion at end of quarter, compared to $155.2 billion in Q2 ’22 primarily due to $18.6 billion sale • Continued progress towards our Vision 2025 strategy to address current and anticipated market conditions and position company for long-term value creation o Headcount: Reduced headcount to approx. 6,100 by end of quarter from approx. 11,300 at year-end 2021 o Formation of new JV: Started a new JV with National Home Corp, a GA-based homebuilder specializing in affordable single-family homes, advancing our goal of purpose-driven lending and providing credit to underserved communities • Purchase Mix: 70% of total Originations • Organic Refinance Consumer Direct Recapture Rate: Remained Strong at 69% for the quarter


4 VISION 2025 PLAN • Purpose-driven organization, increasing purchase transactions and serving diverse communities across the country • Increase our focus on addressing persistent gaps in equitable housing, advancing the goal of growing our share of lending for purchase transactions while maintaining responsible management of credit risk • Cost Savings of approx. $375 - $400 million of annualized savings by the end of 2022, through headcount reduction, attrition, business process optimization, reduced marketing and third-party spending, and real estate consolidation • Based on these savings, the Company continues to target a return to breakeven • Launch of digital home equity line of credit (HELOC) giving efficient access to record levels of home equity in as little as seven days • Continued investment in our in-house servicing business to complement our origination strategy and serve customers through the entire mortgage journey • Capture additional revenue by leveraging marketing and customer acquisition expenses • Streamline organizational structure to better position the company for the rapidly evolving mortgage market and enhance quality and effectiveness • Increase share of lending for purchase transactions, while achieving top-quartile quality, increasing automation, and achieving operating leverage Focus on Purchase Transactions and Serving Diverse Communities Execute Growth Generating Initiatives Aggressively Right-Size Cost Structure Optimize Organizational StructureVISION 2025


DIVERSE & EXPERIENCED MANAGEMENT TEAM WITH UNIQUE SKILLSETS Frank Martell President and CEO Jeff Walsh President, LDI Mortgage Zeenat Sidi President, LDI Digital Products & Services Patrick Flanagan Chief Financial Officer Dan Binowitz Managing Director Operations & Servicing Jeff DerGurahian Chief Investment Officer and Head Economist TJ Freeborn Chief Administrative Officer George Brady Chief Information Officer Nicole Carrillo Chief Accounting Officer Town & Country Credit Corp. 5 Gregg Smallwood Chief Legal Officer, Corporate Secretary Joe Grassi Chief Risk Officer Kevin Tackaberry Chief Human Resources Officer


$35 $33 $45 $101 $137 $47 2.0% 2.0% 2.0% 2.5% 3.4% 2.6% – 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 0 20 40 60 80 100 120 140 2017 2018 2019 2020 2021 YTD '22 loanDepot Historical Mortgage Origination Volume SCALED ORIGINATOR DELIVERING CUSTOMERS A COMPLETE SOLUTION Inception to LTM Q3’22 Origination CAGR: 40%(1) loanDepot Originations loanDepot Market Share $1.7 $2.3 $4.1 Total market volume ($ trillion) $4.0 $1.8 (1) CAGR includes annualized volume for 2010 Source: Historical market share based on MBA industry volume as of 9/19/2022 and historical loanDepot origination volume ($ in billions) The loanDepot Ecosystem Established Scalable Infrastructure 2010 to 2012 Diversification & Expansion 2013 to 2015 Brand, Technology & Operational Transformation 2016 to 2021 Vision 2025 & Beyond 2022 + • Launched with the goal of disrupting mortgage • Created scalable platform and infrastructure • Expanded in-market retail reach through acquisitions • Leveraged infrastructure to launch LD Wholesale • Strategic decision to begin retaining servicing • Launched proprietary mello® technology • Grew servicing book with long-term relationships to a half million loanDepot customers • Launched mellohome and melloInsurance • Acquired leading title insurance company • Formed mello® operating unit focused on mortgage adjacent, digital-first products and services • Repositioning the Company for long term value creation • Purpose driven sustainable lending • Simplifying operational structure and increasing operating leverage • Maintaining strong Balance Sheet liquidity • Additions to executive team to position company for next era • Launch of HELOC product $1.8 6 Title Insurance Escrow Services Homeowners Insurance First Mortgage HELOC


ORIGINATION GROWTH RELATIVE TO INDUSTRY (1) MBA as of 9/19/2022 Note: Pull through weighted rate lock volume is the unpaid principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability 7 2017- LTM Q3 ‘22 Origination CAGR 18% 11%Industry(1) Purchase Mix % : 26% 31% 26%29% Retail Mix % : 82% 80% 79%77% ($ in billions) Total Market Share (%) 2.1% 2.4% 2.8%2.5% 3.8% 81% 19% 3.3% 81% 30% 78% 34% 3.4% 3.3% 77% 34% 76% 37% 3.1% 68% 59% 2.4% $18 $25 $36 $36 $33 $30 $30 $23 $20 $12 $9 $15 $21 $27 $37 $41 $34 $32 $29 $22 $16 $10 270 447 372 346 369 264 299 281 213 150 203 - 50 100 150 200 250 300 350 400 450 500 $0 $10 $20 $30 $40 $50 $60 $70 $80 Q1 2020A Q2 2020A Q3 2020A Q4 2020A Q1 2021A Q2 2021A Q3 2021 Q4 2021 Q1 2022 Q2 2022 Q3 2022 Pull-Through Weighted (PTW) Lock Volume Origination Volume PTW GOS Margin, bps 2.2% 64% 70%


128 129 96 78 72 116 79 78 73 74 68 66 61 58 41 26 34 43 22 25 21 12 14 22 11 15 9 8 7 10 53 64 48 29 27 81 354 bps 369 bps 288 bps 228 bps 223 bps 338 bps 2017 2018 2019 2020 2021 YTD '22 Historical expenses in bps of funded mortgage volume HISTORICAL COST STRUCTURE COMPARISON 8 338 bps 295 bps 428 bps362 bps Total Revenue (bps funded volume): Pre-tax Net Income (bps funded volume): (31) bps 7 bps 200 bps8 bps Salary Expense Marketing and Advertising Expense Direct Origination Expense (incl. Investor Fees) Subservicing Expense Other G&A 272 bps 49 bps Commission Expense 229 bps (109) bps YTD ’22 Expenses to Note: • $40.7 million of goodwill impairment • $17.4 million of severance & other personnel-related payments • $26.7 million of lease and other asset impairment charges • $9.7 million of consulting and other professional expenses related to Vision 2025 • Total YTD of $94.5 million (20 bps)


PROGRESS TOWARDS VISION 2025 EXPENSE SAVINGS TARGET 9 ($MM) 3Q ‘22 2Q ’22 Change Notes Revenue $274.2 $308.6 ($34.4) Expenses Personnel $218.8 $296.6 ($77.7) 1,2 Marketing and Advertising 42.9 60.8 (17.9) 3 Direct Origination Expense 19.5 34.0 (14.5) 4 Other General & Administrative Expense 83.4 63.9 19.5 5 Occupancy 9.9 9.4 0.5 Depreciation & Amortization 10.2 11.3 (1.1) Servicing Expense 14.2 10.7 3.5 Other Interest Expense 36.1 33.1 3.0 Goodwill & Other Impairment - 40.7 (40.7) Total Expenses $435.1 $560.7 ($125.5) (Loss) Income Before Taxes ($160.9) ($252.0) $91.1 Vision 2025 Related Expenses Personnel Related Expenses 9.4 5.3 $4.1 Vision 2025 Related Professional Services Fees 7.0 2.7 4.4 Lease & and Other Asset Impairment 20.8 5.9 14.9 Goodwill Impairment 0.0 40.7 (40.7) Total Vision 2025 Expenses $37.2 $54.6 ($17.4) Notes: Non-Volume Related: 1. Approximately $35.6 million reduction due to headcount decreasing from 8,500 to 6,100 QoQ 3. Marketing reduction resulting from smaller mortgage market and lower conversion 5. Includes loss on disposal of assets/other impairments of $14.9 million and Vision 2025 related professional fees of $4.4 million Total non-volume related expenses - $68.9 million, or $275.5 million annualized Volume Related: 2. Approximately $42.1 million reduction in commissions 4. Reduction in direct origination expenses due to lower volume Total volume related expenses - $56.6 million


HISTORICAL SERVICING PORTFOLIO TREND 10 ($ in billions) Retention %(2) : Recapture %(1) : 58% 70% 94% 64% 95% 54% 96% 66% 94% 72% 90% 78% 82% 68% (1) Organic refinance consumer direct recapture rate is defined as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. (2) Portion of loan origination volume that was sold servicing retained in the period divided by total sold volume in the period. 78% 70% Total Serv Exp$ to Avg. UPB $, bps: 4.1 3.9 4.1 3.6 3.1 2.6 2.4 2.3 75% 72% 2.4 58% 72% 2.0 $42 $58 $77 $103 $130 $139 $145 $162 $153 $155 $140 102 98 101 109 136 128 126 123 135 142 144 - 20 40 60 80 100 120 140 $- $20 $40 $60 $80 $100 $120 $140 $160 $180 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1 '22 Q2 '22 Q3 '22 UPB $ MSR FV, bps 56% 69% 2.4


$265 $38 $822 $29 $7 $507 $420 $554 $955 $1,144 $772 $458 $1,376 $984 $1,151 Q3 '21 Q4 '21 Q1 '22 Q2 '22 Q3 '22 Unused Lines Unrestricted Cash STRONG LIQUIDITY AND BALANCE SHEET Note: Please see Appendix for Non-GAAP Reconciliation 11 Liquidity Overview ($M) 6% 4% 13% 11% 16% Liquidity / Total Assets 0.9x 1.0x 1.0x 2.0x 2.1x Q3 '21 Q4 '21 Q1 '22 Q2 '22 Q3 '22 Non-Funding Debt / Tangible Net Worth 1.1x 1.3x 1.4x 1.8x 1.9x Q3 '21 Q4 '21 Q1 '22 Q2 '22 Q3 '22 MSR / Tangible Net Worth


12 Q4 2022 OUTLOOK Metric Low High Pull-through Weighted Rate Lock Volume ($bn) $3.0 $6.0 Origination Volume ($bn) $4.0 $7.0 Pull-through Weighted GOS Margin, bps 210 270 Current Market Conditions • Higher interest rates adversely impacts home affordability • Increasing homeowner equity is expected to drive demand for cash-out refinance and HELOC products • Higher interest rates resulting in little incentive for rate and term refinance • Sharper focus on industry consolidation, driven primarily by headcount reductions and competitor exits to shed excess capacity given lower industry volume expectationsQ4 2022 outlook reflects the increase in interest rates, seasonality, exit of wholesale channel and increased competitive pressures


APPENDIX: FINANCIALS


BALANCE SHEET & SERVICING PORTFOLIO HIGHLIGHTS 14 $ in MM except units and % 3Q’22 2Q’22 3Q’21 3Q’22 vs 2Q’22 3Q’22 vs 3Q’21 Cash and cash equivalents $1,144.0 $954.9 $506.6 20% 126% Loans held for sale, at fair value 2,692.8 4,656.3 8,873.7 (42%) (70%) Servicing rights, at fair value 2,030.0 2,213.7 1,841.5 (8%) 10% Total assets 7,378.5 9,195.2 12,749.3 (20%) (42%) Warehouse and other lines of credit 2,529.4 4,265.3 8,212.1 (41%) (69%) Total liabilities 6,300.0 7,981.3 11,091.1 (21%) (43%) Total equity 1,078.5 1,213.9 1,658.2 (11%) (35%) Servicing portfolio (unpaid principal balance) $ 139,709.6 $155,217.0 $ 145,305.2 (10%) (4%) Total servicing portfolio (units) 463,471 507,231 469 (9%) (1%) 60+ days delinquent ($) 1,365.8 1,511.9 1,679.7 (10%) (19%) 60+ days delinquent (%) 1.0% 1.0% 1.2% Servicing rights, net to UPB 1.4% 1.4% 1.3%


NON-GAAP FINANCIAL RECONCILIATION 15 ($MM) 3Q ‘22 2Q ’22 3Q’21 FY21 FY20 Adjusted Revenue Total Net Revenue $274.2 $308.6 $923.8 $ 3,724.7 $ 4,312.2 Change in FV of Servicing Rights, Net of Hedge (24.5) (35.4) 25.0 14.5 (58.9) Adjusted Total Revenue $249.7 $273.3 $948.8 $ 3,739.2 $ 4,253.3 Adjusted (LBITDA) EBITDA Net (loss) Income ($137.5) ($223.8) $154.3 $ 623.1 $ 2,013.1 Interest Expense - Non-Funding Debt 36.1 33.1 22.8 79.6 48.0 Income Tax (benefit) Expense (23.5) (28.2) 24.7 43.4 2.2 Depreciation and Amortization 10.2 11.3 8.7 35.5 35.7 Change in FV of Servicing Rights, Net of Hedge (24.5) (35.4) 25.0 14.5 (58.9) Change in FV of Contingent Consideration 0.0 0.0 (0.0) (0.1) 32.7 Stock Compensation Expense and Management Fees 4.8 4.7 2.9 67.3 9.6 IPO Expenses 0.0 0.0 (0.0) 6.0 2.6 Goodwill & Other Impairment 20.1 46.7 0.0 0.0 0.0 Adjusted (LBITDA) EBITDA ($114.1) ($191.5) $238.3 $ 869.4 $ 2,084.9 Adjusted Net (loss) Income Net (loss) Income ($137.5) ($223.8) $154.3 $ 623.1 $ 2,013.1 Adjustments to Income Taxes 20.1 32.0 (27.2) (132.5) (516.5) Tax-Effected Net (loss) Income ($117.4) ($191.8) $127.1 $ 490.6 $ 1,496.6 Change in FV of Servicing Rights, Net of Hedge (24.5) (35.4) 25.0 14.5 (58.9) Change in FV of Contingent Consideration 0.0 0.0 (0.1) (0.1) 32.7 Stock Compensation Expense and Management Fees 4.8 4.7 2.9 67.3 9.6 IPO Expenses 0.0 0.0 (0.1) 6.0 2.6 Gain on Extinguishment of Debt 0.0 0.0 0.0 0.0 0.0 Tax Effect of Adjustments 0.1 7.0 (7.3) (22.8) 3.6 Goodwill & Other Impairment 20.1 46.7 0.0 0.0 0.0 Adjusted Net (loss) Income ($116.9) ($168.9) $147.5 $ 555.6 $ 1,486.1


NON-GAAP FINANCIAL RECONCILIATION 16 ($MM) 3Q ’22 2Q ’22 1Q ’22 4Q’21 3Q’21 Tangible Net Worth Total Equity $1,078.5 $1,213.9 $1,511.2 $1,629.4 $1,658.2 Less: Goodwill 0.0 0.0 (40.7) (40.7) (40.7) Less: Intangibles 0.0 0.0 (1.5) (1.6) (1.7) Tangible Net Worth $1,078.5 $1,213.9 $1,469.0 $1,587.0 $1,615.7 Non-Funding Debt Total Debt, net $2,283.7 $2,427.1 $1,947.6 $1,628.2 $1,408.8 Less: Securitization Debt, net 0.0 0.0 (421.3) 0.0 0.0 Non-Funding Debt $2,283.7 $2,427.1 $1,526.3 $1,628.2 $1,408.8