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LifeMD, Inc. Q2 FY2020 Earnings Call

LifeMD, Inc. (LFMD)

Earnings Call FY2020 Q2 Call date: 2020-06-30 Concluded
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Transcript

Operator

Good afternoon. Thank you for joining us today to discuss Conversion Labs second quarter and first half of 2020 results ended June 30, 2020. Joining us today is the Chief Executive Officer of Conversion Labs, Justin Schreiber and Company’s Chief Financial Officer Juan Piñeiro. They are joined today by the company’s Chief Operating and Technology Officer, Stefan Galluppi. Following their remarks, we will open the call to your questions. Before we conclude today’s call I will provide some important cautions regarding the forward-looking statements made by management during the call. I would like to remind everyone that today’s call is being recorded and will be made available for telecom replay via instructions in today’s press release, which is available in the investor relations section of the company’s website. Now I would like to turn the call over to Conversion Labs’ CEO, Justin Schreiber. Sir, please go ahead.

Thank you, Orlando and good afternoon everyone. Thanks for joining us today. 2020 has been a transformational year for Conversion Labs and it reflects the extremely disruptive shifts currently occurring in U.S. Healthcare. Telehealth represents a massive shift in the way individuals think about and approach healthcare. The internet and smartphones transform how we live and work. This opportunity is why we spent most of 2019 building out our nationwide telemedicine technology and customer acquisition platform. But we didn’t anticipate how a global pandemic would accelerate this change so dramatically. Since launching our Telehealth platform late last year, it has experienced nothing short of incredible growth across all our products and brands. As you saw in the release we issued this morning, Q2 was another record quarter for us, reaching $9.1 million in revenue, an increase of 237% over the second quarter of last year. I’m particularly excited about the growth we are seeing in recurring subscription revenue, which we will talk about in more detail later. Since it is higher margin revenue, it is the most important contributor to near-term profitability for the company. The first two quarters have served to validate not only our mission, but also our ability to continue this growth through the rest of 2020 and beyond. Thanks to the strategic investment we made in our brand, our people, and our infrastructure, we believe that we will emerge as a national leader in Telehealth. Our capabilities and platforms in Telemedicine combined with what we believe to be the best digital marketing team in the U.S. make us truly excited about what the future holds for Conversion Labs. There is a lot more to talk about, before we go further I would like to turn the call over to Juan, our CFO, who will take us through the financial details for the quarter. I will then return to talk more about our operational activity along with some help from our CTO and CLO Stefan Galluppi and then discuss our outlook for the remainder of the year.

Speaker 2

Thanks Justin and good afternoon everyone. Hopefully you have all had a chance to read our earnings release that was issued this morning. As Justin mentioned, Q2 was an excellent quarter for us from a financial results perspective. Our revenue in the second quarter of 2020 increased 237% to a record $9.1 million, from $2.7 million in the same year ago quarter. PDF Simpli, our subsidiary brands, contributed net sales of $1.2 million, up 212% from the same year ago quarter. The gross profit in the second quarter of 2020 increased 238% to $6.9 million compared to $2 million in the same year ago quarter. Gross profit as a percentage of revenue in the second quarter of 2020 increased to 75.9% from 75.7% in the same year ago quarter. Operating expenses in the second quarter of 2020 amounted to $10.1 million, up from $2.9 million in the same year ago quarter. The increase was primarily due to an increase of $6.2 million in selling and marketing expenses as well as $966,000 in general and administrative expenses, $108,000 in other operating expenses, and $41,000 in development costs. The increase was partially offset by a decrease of $52,000 in customer service expenses. Our net loss attributable to common stock for the second quarter of 2020 was $3.4 million or a negative $0.06 per share as compared to a net loss attributable to common stockholders of $0.8 million or negative $0.02 per share in the second quarter of 2019. The net loss for the second quarter of 2020 included certain non-cash refinancing related charges such as interest expense of $140,000, amortization expenses of $182,000, and stock-based compensation expense of $439,000. Adjusted EBITDA, a non-GAAP term, totaled negative $2.6 million in the second quarter of 2020 compared to negative $413,000 in the same year ago quarter. Now turning to our first half 2020 financial summary. Our revenue in the first half of 2020 increased 148% to a record $13.4 million from $5.4 million in the same year ago period. PDF Simpli contributed net sales of $2.6 million, up 285% from the same year ago period. Our gross profit in the first half of 2020 increased to $9.4 million compared to $4.1 million in the same year ago period. The gross profit as a percentage of revenue in the first half of 2020 decreased to 70.5% from 75.3% in the same year period. The good part was due to the shift in revenue mix to lower margin supplement products as well as software sales, which can fluctuate due to volatility and merchant processing time. Operating expenses in the first half of 2020 amounted to $14.4 million, up from $5.5 million in the same year ago period. The increase was primarily due to increases of $6.9 million in selling and marketing expenses as well as $1.8 million in general and administrative expenses, $146,000 in other operating expenses, and $74,000 in development costs. The increase is partially offset by a decrease of $11,000 in customer service expenses. Our net loss attributable to common stock holders for the first half of 2020 was $5.8 million, a negative $0.10 per share, as compared to a net loss attributable to common stockholders of $1.5 million or negative $0.04 per share in the first half of 2019. The net loss for the first half of 2020 included also certain non-cash or financing related charges, which included interest expenses of $242,000, amortization expenses of $460,000, financing transaction expenses of $62,000, acceleration of discount of $0.5 million, inventory valuation investments of $769,000, and stock-based compensation expenses of $535,000. Adjusted EBITDA on a non-GAAP term totaled a loss of $3.2 million in the first half of 2020 compared to a loss of $641,000 in the same year ago quarter. Turning to our balance sheet, cash was $336,000 at June 30, 2020 as compared to $358,000 on March 31, 2020. We believe our cash position, available funds, and currency subscription projections provide the company with sufficient liquidity to meet our current needs. This wraps up our financial response and I would now like to turn it back to Justin.

Thanks, Juan. As Juan discussed, the momentum that we gathered in Q1 continued to grow even stronger in Q2, and this acceleration has continued into the current third quarter. As we announced earlier this month, July revenues hit $3.6 million, more than 300% higher than July of last year. July sales indicate an annualized revenue run rate of $43.2 million, which also means we are well on track to meet our guidance of more than $40 million in revenue this year. The most exciting aspect of our growth in July was the growth of our recurring revenue from rebuilt subscriptions which increased more than 360% to $1.2 million. As the percentage of our revenue from subscriptions continues to grow, our profit margin also grows dramatically. Conversion Labs is a direct-to-consumer Telemedicine company, and this is why these numbers matter. They show that we have the abilities to expand into new verticals very quickly in a capital-efficient manner. Our brand has been built with one singular focus in mind: to make Conversion Labs the leading provider of quality healthcare in a virtual setting. It should be front of mind whenever anyone thinks about Telehealth. To this end, we continue to work closely with our physicians, advisors, and patients to ensure that we are providing the ultimate quality care. Turning to our current brand portfolio, we currently have three Telehealth brands, Shapiro MD, Rex MD, and SOS Rx, which respectively target hair health, men’s health, and emergency medication. Our launch strategy, in perspective, we initially launched ED or erectile dysfunction simply to prove out our ability to acquire customers in this very large and rapidly growing market. Our success in the ED market validates the incredible skill set of our team and our technology platform. What we built at Conversion Labs is the platform technology that will enable us to quickly launch new telemedicine offers wherever the opportunity exists. The opportunity in the space is enormous and it is lasting. We believe what we are showing you so far is a little bit of the very beginning of what is in store for Conversion Labs. The secondary stage for the personal computer, the internet, and other rapidly growing disruptive technologies. There is a massive, unprecedented demographic change taking place in Telehealth, where there are massive multibillion-dollar virtually untapped market segments, just waiting to be serviced by telemedicine offerings. Due to readily apparent economies of scale, the opportunities in Telehealth are really not much different than it was for the personal computer or the internet. The largest players will eventually be the dominant forces that capture the lion’s share of the addressable market. This is why in our roadmap for 2020 we have and are continuing to press forward in order to become a leader in direct-to-consumer Telehealth. 2020 has been an unprecedented year in so many ways and it will ultimately be remembered for the COVID-19 pandemic. COVID-19 has served to hyper-accelerate the adoption of Telehealth by challenging Americans and everyone around the globe to rethink the way healthcare can be accessed. Given that 2020 is a breakout year for Telehealth, over the next few quarters, we are looking to expand to serve largely untapped Telehealth markets. We plan to launch several new treatments under our Rex MD brand, expanding into women’s health, and we are also looking at other exciting opportunities within telemedicine. We believe that truly, the sky is the limit here. We are driving this initiative through the continued delivery growth of our internal medical, technology, and customer acquisition infrastructure. This includes adding incredible people to our team like Dr. Jeremy Fine and Dr. Jeff Toll, who both recently joined our advisory board. Reflecting the high quality of those who have joined Conversion Labs, Dr. Fine is an award-winning physician with more than 15 years of medical experience, innovation, and accomplishment. Dr. Toll is the leading health and wellness doctor, a renowned medical attorney at Cedars-Sinai Medical Center in Los Angeles, which ranks among the top 10 hospitals in the country. Medical experts like Dr. Fine and Dr. Toll can help guide and expand our portfolio of telemedicine brands and help advance our mission of becoming a leading player in Telehealth. Now to provide an overview of what we are doing today to support our continued growth, I would like to turn the call over to Stefan Galluppi, our Chief Technology and Operations Officer.

Speaker 3

Thanks Justin. Thank you to everyone that took the time as well to dial into this call. Though we decided to target Telehealth in 2019 and started by making significant investments needed to support our expansion in the specialty market, what is important to note is that our objective was not to launch as quickly as possible. Otherwise, we would have launched much sooner than the end of last year. Our objective was to ensure that the infrastructure, investment, and development we made would support not just 2020 but Conversion Labs’ growth and continued brand expansion for the next five years. Internally, this meant radically strengthening our technology, compliance, and organizational structure. While keen to our timeline, we gladly made the commitment, especially now more than ever, because it enabled us to launch and aggressively grow our Telehealth brands far larger and faster than we originally envisioned. Our capital is supported and driven by a team of digital marketing and branding experts, data analysts, designers, and engineers, focused on building enduring brands. Our platform has been designed to allow us to efficiently launch Telehealth offerings whenever we determine there is a market need. On the technology side, our proprietary intellectual property allows us to easily expand into different categories where our field-proven technology infrastructure enables our team to quickly build out expected acquisition funnels as well as a marketing platform that connects our brands to online pharmacies and physicians. It has been an integral part of our transition into a 100% Telehealth business. Internally, we are continuing to build out our in-house team of rock star developers, as well as our marketing, finance, and customer support teams. We have been especially fortunate to have attracted incredible talent for every aspect of our company. Last but not least, we also invested significantly into compliance. Due to the nature of Telehealth, compliance is the front-of-mind goal to ensure that we are leading the way in delivering the best care and having the most compliant telemedicine infrastructure out there. Our Conversion Labs network of licensed Telehealth physicians is now writing over 400 combined new filled prescriptions a day, and this number continues to grow. At this stage of growth, it is now all about gaining greater efficiency and scalability with key technology that supports our expanding Telehealth brand portfolio, acquisition platforms, and provider networks, as we work towards our vision of creating best-in-class quality of care in Telehealth. This is why I and the rest of the Conversion Labs team are all really excited for this rollout of Veritas later this year. In May of this year, we secured an exclusive perpetual license in North America for online direct-to-consumer applications, along with non-exclusive rights globally for the core technology that powers our platform Veritas MD. The core platform that we acquired was developed over years of work by experts in Telehealth, healthcare, and regulatory affairs. Veritas MD has been designed to connect state-licensed physicians and patients in a simple and efficient way, which features implemented to take the friction out of the Telehealth process. Veritas MD will make it easier than ever before for physicians to consult with patients and provide the quality care they need. This end-to-end Telehealth technology is highly synergistic with our existing operational platform. Most importantly, it will transition us to a vertically integrated infrastructure, allowing us to develop and deliver innovative health and wellness products while servicing our customers all the way up the value chain. Based on our expanding theme, over the last several weeks we have been further enhancing the platform with proprietary features and bespoke functionality for our Telehealth booking. This integration is virtually complete and we are now just awaiting Sure Strip to approve its e-prescription functionality, which we expect to receive in the next 30 days. Back to you, Justin.

Thank you, Stefan. Next step, I’m very excited about the launch of Veritas MD, it will enable the streamlined rollout of exciting new Telehealth products and brands, particularly one we call Nava. We plan to provide more details on Nava in a future press release, but for now, I can say that Nava is one of the several Telehealth brands we have been developing behind the scenes to target large market opportunities for women’s health. Our telemedicine enables a blue ocean market strategy, allowing us to quickly target untapped opportunities in the space. So what does this mean for our current Telehealth brand, Rex MD? It means expanding beyond just erectile dysfunction medications and solidifying its presence as a leading Men’s Health brand. We are planning to accomplish this by introducing additional prescription and proprietary over-the-counter products we have been developing, like additional sexual health offerings and primary care. Additional product introductions will focus on sexual health in order to leverage our growing customer base and immediately expand our customer lifetime value. Now for SOS Rx, which we launched earlier this year. With the help and guidance of our physician advisors, we are in the process of shifting the messaging and nature of the brand to adopt their consultation model, one that addresses medical concerns in addition to disaster prophylaxis. This includes travel-related illnesses, illness preparedness, and others. Our launch of SOS Rx unfortunately coincided with the outbreak of COVID-19, which made it difficult to go to market with disaster preparedness offerings, hence our refocus on the brand. Finally, for Shapiro MD, we are continuing our growing success with our leading Telehealth brand for hair loss. Following the formulation and launch of three products in the second quarter, we are currently in the process of filing new intellectual property for three new products that will be announced for the hair loss market segment. Through these products for prescription Telehealth offerings and one proprietary over-the-counter product specifically formulated by our physician to address postpartum hair loss. Now, what can our shareholders expect over the next six to 12 months? Our business strategy has always been more than simply about increasing sales and generating profits. Since our inception, we have been focused on building a portfolio of brands that can provide a robust and reliable recurring revenue stream. Today, we are seeing record growth with a number of customers on subscription, which is undoubtedly the most important component of our long-term profitability. As the revenue generated by our weekly customers continues to scale, this will drive down our customer acquisition costs as a percentage of revenue, driving strong contributions to our margin and bottom line over the long-term. Looking ahead over the next six to twelve months, we have a fairly clear view of what we believe Conversion Labs will look like. Rex MD will solidify its presence as a Men’s Telehealth brand by launching up to six additional core men’s health telemedicine offers. SOS Rx will transition from beyond the disaster space to everything from allergy and travel-related prophylactic prescription products and more. So over the next 12 months, we expect Shapiro MD to emerge as the industry’s leading callout brand for both male and female hair loss, with accomplishments to the nationwide launch of personalized treatment options that complement our patented over-the-counter product portfolio. We have also launched the female equivalent of Rex MD which will offer a portfolio of lifestyle telemedicine products and treatments for women. Finally, our majority-owned subsidiary PDF Simpli is growing tremendously. Positive new user registrations are being driven by the recent increase in online consumer behavior and remote working. The industry-wide direct-to-consumer e-commerce sales are now expected to exceed more than 24% to $17.3 billion just this year alone. While not part of our core Telehealth business, PDF Simpli’s unit economics are incredible, and it has experienced massive acceleration in growth since the start of the year. Based on its growth trajectory in recent months, we believe we can aggressively scale this business over the next 12 months to reach at least a $10 million annual run rate or greater. All-in-all, while the growth has been tremendous across the board, we believe we have only begun to scratch the surface of what Conversion Labs can accomplish. Given all the positive factors and trends both internally and across our industry, we are still on track to meet our full-year 2020 revenue outlook of more than $40 million. Meanwhile, we see Conversion Labs’ telemedicine platform continuing to drive growth and new opportunities, especially greater shareholder value over the months and years to come. Now with that, I would like to open the call to your questions, Orlando.

Operator

Thank you. We will take our first question from Michael Galantino with an undisclosed firm.

Speaker 4

Yes, hi Justin. Great quarter, certainly exceeded our expectations. Quick question, you keep referring to the technology you spent a year and a half developing. Could you talk a little bit about what makes your platform different? You mentioned it was the main drive; there are a number of other companies trying to penetrate the market. Can you tell us a little bit about what sets your company apart from the others?

Sure, happy to do that Michael. I may let Stefan chime in as well since it is his area of focus, but my perspective is that prior to telemedicine, the company invested significant time, energy, and capital into building this incredible customer acquisition platform, right? And we believe that the key for winners in the telemedicine space, especially with direct-to-consumer telemedicine, is not just patient acquisition but customer acquisition. We have built this company to that end, and so I would say that the way the technology and the platform that we have is really patient acquisition-centric. Which over time enables us to scale the business very rapidly and manage our customer acquisition costs, quickly pivoting into other areas where I think there are other platforms in the industry that are more builder-focused, like the pharmacy perspective. It is similar technology to everybody else, but I think it is our focus on customer and patient acquisitions that really defines Conversion Labs. Stefan, would you like to add anything to that?

Speaker 3

Yes, I mean, certainly. Really on the acquisition front, right? The core thing is just personalizing the process—the sales funnels for various users we are targeting. It really falls in line with using that data at scale to heavily re-market customers through SMS, email, call centers to ultimately cross-sell patients. And the other side of that is retention-focused, such as bringing customers in and then being able to cross-sell them onto other RX medications or OTC products. That is really the two core focuses.

Speaker 4

Got it. Thank you.

Speaker 5

Well, actually my question was just answered, and I want to congratulate Justin and the whole Board and team there for doing what they have done to date. In a long time as we have been communicated. So apologies passed on, congratulations and I will catch up with Justin another time. Congratulations.

John, thank you very much. Appreciate your support.

Operator

Thank you. Next we will hear from Ben Patten with the Toronto Investment Authority.

Speaker 4

Hi, yes, great quarter guys. My question is more about the recurring revenue. I think you said you guys hit about $1.2 million in July. What percentage of—I guess the customers this represents as far as the total amount of customers? So $1.2 million, is that 25% of customers recurring for a second month or is it 60%? I guess that is what I’m trying to back into as far as $1.2 million a quarter for retention of those customers from the previous month.

Yes. Thank you. We haven’t spoken a lot specifically on the unit economics other than we made a point and said they are very good, and that was primarily for competitive reasons. Stefan, would you like to comment on—are you able to provide a high-level response to that? Number of customers that just moved from initial to second cycle?

Speaker 3

Well, I mean I could provide— I mean we haven’t put anything publicly out to date. I mean, one comment would be that the models that we have projected were certainly significantly above where our forecasts had been. So, and vintages looking at data from the first launch, really the data would be from January, we are certainly ahead of what we projected.

Yes, I think what we would like to say, and apologies really for competitive reasons we haven’t kind of disclosed a lot of details on the unit economics, but I think what we are comfortable saying is that the unit economics are great. We feel we are providing exceptional treatment and customer service, and as you know, 100% of these customers on the telemedicine side are on a subscription. The satisfaction rate is very low and these things generally work for everybody that uses them. So the unit economics are very strong, and we will provide as much detail as possible on that in the future when we are comfortable disclosing that information.

Speaker 4

Okay. Thank you guys. I’m new to the company, so I apologize if I may ask anything. I just wonder if you could maybe to the degree you can talk about the cadence of subscription growth over Q2 and maybe into the beginning of Q3, and considering you are growing top-line North of 200% this year. Is it too early to provide some kind of preliminary sense or guidance for 2021? And then my question would be do you have any concern about any plans for uplifting foreign exchange, anything like that as you gain this momentum in top-line? Thank you.

Sure. Well, I think it is very difficult these days to predict on the over-the-counter market, especially since many investors can buy the securities. So it is a definitely a near-term priority for the company to uplift to the New York Exchange, and the U.S. clearly from a market cap standpoint where we need to be. We also have a couple of years of strong revenue. So the share price requirement for us is lower. It would be for many companies that are going to uplift, so that is a very big priority for the company that we would like to get done as soon as possible. As far as guidance for next year, we haven’t really put formal guidance out there, but let us say that given where we are at right now, assuming that the current trends continue and something doesn’t go wrong, which can—unlikely to be fully—given our current run rate, we could be at least in the $75 million to $100 million range in revenue next year. Just because it is a subscription business, we continue to acquire a large number of subscription customers every day, and this will continue to grow very quickly. And I would just say in my kind of forecast for next year—don’t look at how quickly the competitors have grown, which is a lot of information right there. The development right, I mean how quickly competitors have grown from, you know sub-$50 million run-rate to $250 million. So I would say that we have very similar business models. If you think about any subscription, look at any business model where you have a great product that customers like, and everybody wants subscription kind of Dollar Shave Club type of model. I mean, the growth rates for these things don’t change, and if you think about it we are selling, we are offering incredible healthcare to people in their home, which they need, which almost always works. Why would you cancel? I guess some people might cancel and shift to like a lower price product. But otherwise, you have got a great doctor that you really like and there is no real reason to switch. So we think this thing is going to scale very rapidly. We will definitely get some projections out there in writing.

Speaker 4

Just one more quick question. Are you seeing—this is my original question guys. Are you seeing sequential monthly revenue growth from Q2 and into Q3? And if so do you see sequential growth for the rest of the year? Or is it comfortable in this $3 million to $4 million range per month?

I think it is one we have some trust to hit our numbers with the estimate that we put out for the year. The reality is customer acquisition online can fluctuate over a couple of weeks or a month time period. But overall, like just an average subscription is just growing right, because every day we are just adding more and more people on subscriptions. So yes, we do see numbers certainly over time growing. They can go up and down quite significantly for a week or two period. So I mean every single month we see massive growth. I don’t know that we are comfortable in that—it just the nature of this business, it is all the way down. But certainly over time, right, quarter-over-quarter we are going to continue to—this high margin subscription component of business, and we are certainly going to acquire customers; we are going to be launching new products both on the telemedicine side and we have over-the-counter side. So I think we are going to definitely continue to see growth quarter-over-quarter.

Speaker 4

Alright. And then just again to redirect to the uplisting. Do you see that as a 2020 event?

I hope so. I mean, I can tell you that we are extremely well positioned to get that done and bring in some very high-quality long-term capital. The capital that we are talking to is just some of the highest quality capital sources you can find. And obviously, I think a lot of people know that the company could have gone out and done like a very quick deal which might not open to the market. We are really doing the right thing for shareholders. I made a commitment to— when I talk to people, I’m happy to stay in this quorum, right. That is one of my—the main reasons for the scheme of this great increase in value of our equity, because we have made smart capital markets decisions. And we are going to continue to do that. So in a perfect world, we find an incredible investor; it is very long-term and we can uplist very quickly. It could take a couple of extra months, just because I have to find the right investor or get this done the right way in the best possibility; but I mean, it is one of my biggest—one of our biggest priorities.

Speaker 4

Okay. And then just kind of follow this for the uplisting in terms of target gross margin near medium and long-term, looks like you are in that 70% to 75% range. Do you see it staying there as you roll out additional products and make more customer acquisitions and grow, or how do you see that shaping up?

Speaker 2

Yes, so I can definitely comment on that. Regarding some of the costs—the products that we sell, when it comes to shipping and merchant processing costs, we really do not expect any sort of fluctuation on those fronts. The cost of the product may vary depending on the product that we are actually selling. If it is a premium product, obviously the cost of the product is going to be higher, therefore affecting the margins. There is room for fluctuation, but we have a strong focus on keeping it between 70% and 80%. We would like to be closer to 80%. We are at 75%, and we are happy there, but the fluctuation that we could see in regards to the margin would likely be positive for products.

Speaker 4

Alright. Thank you so much.

Today, there will be costs associated with once we internalize the physician network onboard our own positions as well. This will certainly increase our gross margin.

Speaker 4

Thank you so much. And again congratulations on the good year.

Yes. Thank you.

Speaker 2

Thank you.

Operator

And next, we will take a question from Jonathan Alvarado, a private investor.

Speaker 4

Hi, so Veritas MD product does that require a lot more investment to launch that or is that pretty much down?

We are in the final stages of the development there. All of the features that we have really built out from the initial product that we acquired really are heavily focused on more of the asynchronous consoles to making the system robust so that it can support scalability anywhere from 1,000-plus consoles to-date, reporting—all the tools that we need to just be more efficient, so that is in the final stages of development. The plan is to be live in 47 states.

Speaker 4

And then there is another point.

We currently look at unit economics. Initially, with the telemedicine business, we into this little bit front because we acquired the customers, and we have the consult cost. As the subscription business builds over time, you know the contribution margin increases dramatically. To answer your question, we will continue to acquire aggressively. We expect—whether we can stay on the current trajectory, the actual acquisition burn rate of the company will decline significantly. Now the one thing that if we can choose between knowing that incredible unit economics, right? And we can choose, let’s just say in the fourth quarter being profitable or we have access to varying expensive capital and we know that we can take it and acquire another 10,000 or whatever, 25,000 customers; if the unit economics are solid, we have access to inexpensive capital that makes sense for shareholders, we are going to choose growth over short-term profitability. Our perspective on this is we want to just acquire as many patients as possible. We have proven out the unit economics for the business already. We know we have a solid and profitable business model. There is no doubt about that. So I mean, you are just kind of—it is really tough to say when we actually reach profitability, but no other gain for the company is just continuing to launch new products in Telehealth through the market share, and that is how we will create value. That is how we will maximize shareholder value.

Speaker 4

How do they express it?

I believe it is kind of—I don’t have exact numbers to share with you on that. But, it is an extension, right? So we sell labor cost on an ongoing basis that allows you to buy our Shapiro MD hair loss products. They choose to purchase the labor cap as well. We also know the opportunity on Amazon is pretty significant, based on what peers are doing with that product. We are in the process of launching with Amazon; it is taking longer with that. I would say, it has been okay; it is a profitable product, and we are proud to be having it as part of the portfolio.

Speaker 4

Great. Thanks.

Operator

And next up, we will have a question from an undisclosed investor.

Speaker 4

Hey, Justin, congratulations on a great year so far.

Thanks, really appreciate it. Thanks for dialing into the call.

Speaker 4

Sure. Thank you. So I went through quickly this weekend. But it appeared that there was an estimate of about $4 million of liquidity needs, I think by the end of the year. And it also looked like there might be about $2 million that would be possible warrant exercise proceeds. Can you comment on that? And I know you are reluctant to forecast being positive cash flow. But plan to bridge from where we are now to be free cash flow positive?

Yes, happy to answer both those. Actually, I would love to talk about warrants. We did have the warrant exercise over the last couple of weeks; we had some shareholders that as an exercised warrants. There is help for the company to clean up the capital structure and bring in some cash. So I think there was probably all in—no, I think that will probably bring in a ballpark number around $2 million. The amount of capital that we need is all about how quickly we want to grow the business. And it is exactly what I just said in my prior answer; I mean we know we have great unit economics. We know that we spend as much bigger than it. I’m sure we could probably get by and even though on the current run-rate was a very small amount of money, but we think we have something special here that we can scale it up much more aggressively. It makes more sense and sort of back to again like our focuses on figuring out a way to communicate to the street. We have braked the per unit economics, and it makes sense to continue doing this business; because these stations are going to be incredibly valuable, right? They have family numbers and they—and just because some of them are hair loss, we have our skin care telemedicine offering, we have another women’s health products, or birth control offerings, or diagnostic tests, you know what I mean? Or primary care right? They are very valuable. So we just want to continue to do whatever is necessary to acquire patients, and with the level the economics are great. So I mean, the answer to your question is the opportunity, as we said many times in the call, the opportunity out there right now in this space is enormous; even with some of the big players, that most people are familiar with. This is going to change many different indications within healthcare, and even just the—I mean forget all the indications, just the lifestyle. But men’s health basically is a multimillion dollar opportunity for us. I mean, so we are going to opportunistically bring in capital that we think makes sense for shareholders and makes sense. I really liked the reinforcement that we are management team and care about the equity; there are no big salaries in this company, we work for our equity that we have.

Speaker 4

Thanks for the answer. I appreciate it. Just one quick other question, revenue run rate is obviously going to be raising some eyebrows. Are there any natural consolidators out there in this new growth sector of Telemedicine?

I’m sure there are; I mean I think most natural consolidators are—if you think about how it is changing right, the inherent house is changing the business models or even large pharma and life companies, right? I mean there are thousands are people are on the field that are very expensive and even doctors. Our Telemedicine can disrupt a lot of the very big revenue streams. I can tell you that all respond to the executives now are looking at this: how do we do this? Where would you start if you were one of these companies wanting a $2 billion revenue stream? You couldn’t build what we have in a short timeframe; it takes real time and there would be real risk. As you go, the sub can be acquired with the right people to do work with these proven agents here. But the answer is this: why take the risk when you could go out and buy a company, or Conversion Labs has a proven platform as a team, or you could mock up for a few years and you know, is best in class? So, I think there are a ton of people out there that would like to buy the platform that we are building. I think the fair way right now, I think as we are establishing we're closer to or at a $100 million run rate, and that is pretty interesting, right? Especially once we have a couple more products out there. We have heard that, but we are not doing this in a quick way, but we are going to do this with another indications. And then we also have the Veritas platform we want to get that up and running. I think that adds an incredible amount of value to the company once we prove that out, which it has been a great job one. That is right around the corner. A lot of really promising things have happened with this company. Just to give you an example: Veritas. That platform was built and we’re told by I just say one of the founders of a very, very large Telehealth company that everybody knows. And it was another company that was providing a solution to doctors to basically convert their practice into their Telehealth business. And, almost $2 million was put into this platform over years and years of development, and regulatory experts, and great minds working on this thing. We were able to buy this thing for—some options in the company. And I think it was a sub-$200,000 cash payment. And I can tell you that one of our peers, that my guess would be, they spent a minimum of millions of dollars if not $5 million, or $10 million above this thing. And it is very valuable. It is just you can hire developers, but as anybody knows who has managed large and complicated projects like this. You have to get these things done and work out the bugs overnight. So, again, as Stefan mentioned it earlier, during this vertically integrated platform, when we have everything that somebody needs to launch a nationwide telemedicine offer, and through we can do it. I think there is real value.

Speaker 4

Thanks, Justin. Again, congratulations to you and the team on a great year. Keep up the good work.

Thank you, Robert.

Operator

The next we will hear from an undisclosed investor.

Speaker 4

Thank you, bravo results for 2020. Just a two-part question. Consider talking with corporations and making use of employee benefits for their employees to lower the cost to certainly patients. And the second part of my question with your partnership wma.com. Have you considered in the future, not near future, but breaking out same household for existing patients in your network?

Yes, thanks. So I think in response to your first question. Going after large employers, which are probably self-insured, will tell you about how the business model. We just believe that we have a big opportunity and the direct response Telemedicine space; there is an enormous opportunity just we want to stay focused and gain market share there. It just doesn’t really make sense for us right now to look at employers and try to compete in that space. Your second question, as far as the tech space go, I actually personally have done a lot of work and research in this space. I don’t really know; it is a very different regulatory landscape with humans and we want to touch base. One of our investors is actually a very, very large direct response type healthcare company, and the big problem with that space is you have to—in most cases the veterinarian has to actually physically examine the pet in person in order to write a script. And veterinarians generate a large portion of their income from prescription medication. So it is kind of a political issue where right now it is pretty tough to—from what I understand it is pretty tough to work in that space. We are already concerned longer term as this company that is already been a great investor as part of our business; but right now we don’t have a plan for that space. Great space though.

Speaker 4

Thank you, and the first part—the first question I was thinking more about small and medium-sized businesses, because they don’t have any sort of benefit to offer around the health sector. So, hearing lots of different things that you could provide, and they are not providing anything and they would be very beneficial from the offer annually to their employees for small and medium-sized businesses. But I appreciate your answers. Thank you.

Thanks. Yes, we will keep it in mind. We appreciate the thoughts.

Operator

Next we will hear from Antonio, a private investor.

Speaker 4

A couple of questions from my end, when I see one of them you already addressed, but I didn’t hear the time horizon. Hopefully, speaking of that is that something that you guys are looking into time horizon?

I don’t like to throw out time horizons, but the answer is we’d like to get the exchange responsible.

Speaker 4

This year or next year?

I would hope for this year.

Speaker 4

Thank you. Very good.

The most important is just putting the right capital in the company and making sure we meet the shareholders equity requirement for NASDAQ.

Speaker 4

Makes sense. The other question would be, do you foresee raising capital to coming shares?

Well I think we would have to go back to the exchange. We might have to do an equity offering. The company actually has a lot of debt available to it which is an expense; and this goes down to like, the right strategy. But I think the ideal strategy would be—we bring in an incredible blue-chip investor or blue-chip bank that is a long-term investor. This isn’t just in this thing to sell stock and make 30% of money in 60 days, right? So, the perfect scenario is to find a high-quality long-term investor to do the right deal for the company that results in our shares appreciating value not depreciating in its ideal scenario and then listed on the NASDAQ. I mean again, if we didn’t have the right capital available to us while maybe we would take it, I mean, we are not going to do something dumb or intend to do something that is incredibly diluted for shareholders. And that is going to have a lot of near-term pressure on the share price. We really want to think long-term here and bring in the right money in general, listing on the same time.

Speaker 4

Thanks. Those are the only two questions. I just want to commend you guys for the way you are monitoring the business and the lack of bombastic statements, which are welcome in a world where everybody talks too much just to meet ourselves. Keep up the good work and thank you for your answer anytime.

Thank you very much. We appreciate you being a shareholder.

Operator

At this time, this concludes our question and answer session. I would now like to turn the call back over to Mr. Schreiber. Sir, please go ahead.

Thanks, everyone for attending our call today. Thanks especially to our shareholders who have joined us during the most exciting time of our company’s history. Be well and stay healthy. Orlando, please go ahead and wrap up the call.

Operator

Thank you ladies and gentlemen. Now before we conclude today’s call, I would like to provide the company’s safe harbor statements that include important cautions regarding forward-looking statements made during today’s call. The information that the company has provided in this conference call includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, as amended regarding among other things, the company’s plans, strategies, and prospects for business and financial. Although the company believes that its plans, intentions, and expectations reflected in or suggested by these forward-looking statements are reasonable, the company cannot assure you that it will achieve or realize these plans, intentions, or expectations. Forward-looking statements are inherently subject to risks and uncertainties. Many of the forward-looking statements made during this conference call may be identified by the use of forward-looking words such as believe, expect, anticipate, should, plan, will, may, intend, estimated, and potential, among others. Important factors that could cause actual results to differ materially from the forward-looking statements made during this conference call include market conditions and those set forth in reports or documents that the company files from time to time with the United States Securities and Exchange Commission. All forward-looking statements attributable to Conversion Labs Inc., or a person acting on its behalf are expressly qualified entirely by this cautionary language. Before we end today’s conference call, I would like to remind everyone that this call will be available for replay starting later this evening and running through August 31st. Please refer to today’s earnings release for dial replay instructions available via the company’s website at www.conversionlabs.com. Thank you for joining us today. This concludes the conference call. You may now disconnect.

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