Conference Transcript - TFC 2026-05-28

Ken Houston, Analyst — Autonomous

Okay. Good morning, everyone. My name is Ken Houston. I'm a large cap banks analyst at Autonomous. Thanks for being here this morning with us. Really proud to have Bill Rogers, chairman and CEO of Truist Financial Corporation with us this morning. Bill's been the CEO of Truist since 2021. He's led the company's transformation into one of the largest super regional banks in the U.S. with almost $550 billion of assets and a lot of growth and improvement coming along the way. Before we go, a quick reminder, if you have any questions, you can put them through the Pigeonhole app and we'll see if we can get them into discussion. Bill, with that, thanks for joining us today.

Bill Rogers, Chairman

Great. Ken, thanks for having me.

Ken Houston, Analyst — Autonomous

So, Bill, maybe a big-picture starting point. It's been a long year and five months, a lot of things out there in the world. maybe just your big picture take on client, customer sentiment across your footprint and what you're seeing just from a broad economic activity perspective.

Bill Rogers, Chairman

Yeah, sure. So, you know, I would say constructive. So client activity is active. I like to say I think on the wholesale side, I think clients have capitulated to uncertainty in rates. You know, so they're not waiting. You know, so they're going ahead and making the strategic decisions. and, you know, building the warehouse, buying the trucks, looking at the strategic partnerships, things they need to do, recap their company. So, you know, our activity is strong, and it's strong across all spectrums, you know. So I think activity is positive on that side. On the consumer side, you know, probably on the lower income side, a little more discretion, you know. So I think, I don't think it's a risk off, so people continue to be, but it's a little more discretion. And on the upper income side, continue to see the trends that we've seen. So consumers active, continue to be prospective and not changing their buying pattern significantly.

Ken Houston, Analyst — Autonomous

Yeah, just one thing on the commercial side, you mentioned that people are kind of just moving forward. Right. Is this kind of uncertainty, the new certainty and you just hear your customer saying, we have to go forward.

Bill Rogers, Chairman

Yeah, again, I think capitulating to uncertainty. I mean, I think that it is an uncertain environment in many ways, but it has been an uncertain environment as your introduction for a long time. So I think they're looking at the needs to continue to grow their business, continue to invest in their business. They're looking at strategic alternatives and going ahead and advancing on those activities. So again, pipelines and dialogue, particularly on strategic types investment, is actually still quite strong.

Ken Houston, Analyst — Autonomous

Yeah, one of the changes we've seen since the beginning of the year is that the rates backdrop has stayed higher for longer, which for Truist is a little bit of a ding, but you've maintained your overall earnings trajectory. So what gives you the confidence in that trajectory as we look forward, furthering on the confidence?

Bill Rogers, Chairman

Yeah, I mean, we've got, you know, so several things. We have a lot of levers, you know, so NII under a little more stress. But in fairness, in the last couple of weeks, sort of on the long end, you sort of see some opportunities. We have fixed asset repricing and securities repricing, so that probably has a little higher opportunity on the other side. But sort of our core business, I think about our fee-based businesses, we actually see a lot of confidence in our fee-based businesses. I think about investment banking and wealth and payments for us, much more relationship driven, much more franchise driven. We just have more confidence in the ability of those businesses, long-term investments in those businesses, organic investments in those businesses, highly relevant, highly competitive positioning. So, you know, while we see a little bit of offset on I, we see a little bit of offset, you know, on the positive side, on the payment side, and then just the capacity to, you know, create better, you know, RWA focus on our company, create better looking at Basel and looking ahead in terms of regulatory, more sustainability on things like the buyback. So, you know, as we see not only sort of the short-term capability and our confidence, we also took the opportunity to say, let's set some longer-term targets out there because we see more confidence and more capability in our ability to improve our return, not only short-term and sustain, but really long-term in the things that we're building.

Ken Houston, Analyst — Autonomous

Yep, yep. And then as we start to talk about some of the building blocks, You talked about 3% to 4% loan growth for the year. And what are the main drivers of that growth? And as you focus on the getting more higher return, incremental business to the company.

Bill Rogers, Chairman

Yeah. So, you know, I think on the loan growth side, we're being competitive and discerning and focused on return. So the quality of our loan growth is actually sort of significantly higher. So think about on the commercial side, you know, 60% of our relationships now have some type of payments business associated with them. That's significantly higher than our back book. So that says our product, our capability, our competitiveness is really strong. We have about 24% increase in new clients. So we're also winning new business, you know, and new relationships. You translate that onto the investment banking side of that, we're in more, you know, prominent positions related to that. But so the quality of the business and overall return is, is, is, is really high. So on the CNI side, you know, we're competitive, we're focused, you know, we see good growth on that side. On the consumer side, sort of the traditional strong consumer businesses for us, think about like Sheffield and service finance. We're entering into the cycle for those businesses. So think about HVAC and pools and things that people are investing in, back to the consumers, still in the game, still see positive momentum on that side. But things that, and they're client-driven, higher-return businesses. Think about things like the indirect auto. We're actually just like diminishing and lowering our expectations in that business. The returns are really small. The relationship-driven part of that's really small. So I think what we're seeing is like growth is where we want to have growth, and growth is accretive to return. And that's where we're going to be focused. And again, back to the earlier comments, that's what gives us some more confidence in these return expectations.

Ken Houston, Analyst — Autonomous

And let's talk about the right side of the balance sheet. You've talked recently about making progress on the deposit side, making deposit momentum in what's also not an easy environment. How do we think about the pace of that improvement, which has been, you know, some time in coming along and the key drivers that can help support better deposit growth?

Bill Rogers, Chairman

Yeah, so, you know, quarter to quarter continuing improvement for us on the deposit side and deposit generation. On the wholesale side, you know, more significant improvement. And again, back to quality operating deposits, you know, in fairness, more interest-bearing than we'd like. So that, but that's a, but they're quality relationships. And they're 60% payments business. These are things that still haven't funded, you know, part of a, part of a growing operating component. So, you know, we'd rather have more non-interest-bearing, but we'd rather have the relationship. So being able to sustain that and have sort of 2% kind of growth in the wholesale part of the deposit we feel good about, because the quality of that deposit growth is, is good. On the consumer side, you know, really good deposit generation. We're sort of seeing that on our premier side. We've invested a lot in that, so the 20% kind of plus focus on, on, on deposit generation. Again, we'd like to have more non-interest bearing, but again, good growth and good focus. We'll have more focus on expanding those relationships of products, capabilities, rewards, insights, the things that we can do to expand those relationships with those clients, create, again, the equivalent of the consumer's operating account as well. So the quality of our deposit growth has been, has been strong. And I think that's, you know, over time, that's the most important thing to have, is the quality of deposit rates. Rate cycles will change. Yep. You know, and, and, and when rate cycles change, we'll get more advantage from our earnings capacity and funding capacity of those deposits than we have today.

Ken Houston, Analyst — Autonomous

When you mentioned that you're getting more of the interest bearing and rather more of the non-interest bearing, is that just because of the mix and just what's coming to you? And how do you evolve that over time?

Bill Rogers, Chairman

Yeah, a lot has been given because it's funding operating accounts. And so you sort of have that component into it. And then over time, you leverage that relationship. Earnings credit rates is a big part of that component today. that's a highly competitive, you know, sitting at the top end of that spectrum. That changes over time, you have flexibility. Think about the equivalent of the back book on the consumer and the equivalent of the back book on the wholesale side that you're constantly sort of challenging and looking at where those opportunities are. But also, in fairness, also helping clients manage their deposits more efficiently. I mean, their clients are much more efficient on the wholesale side from everything from working capital to supply chain to liquidity and, and we're helping them with those capabilities. We're providing them the tools and ultimately, you know, the, the most important thing is to have that strong, fulfilled, deep relationship with that client. And over time, that accrues a lot of benefit to you.

Ken Houston, Analyst — Autonomous

Yeah, and, and, and speaking of that and furthering it, you talked about Premier, you talked about your payments and getting deeper relationships there, inside the branch network, things you're working on there as well. So talk about how that's all positioning to drive better growth, and what are the building blocks that happen over time in terms of getting those pieces more connected?

Bill Rogers, Chairman

Yeah, so think about overall in terms of our franchise focus, and think about the building blocks on return is really significantly leveraging the assets that we already have. And we've got a fantastic franchise, we've got fantastic clients, We have great, long-tenured relationships. Now we have much better product capability, competitiveness, teammates, focus. So leveraging those existing franchises for a higher return, leveraging those existing relationships, deepening those relationships. Investment banking, you know, 40% sort of increase in the relationships that come from the franchise. Same thing on wealth, 40-plus percent increase in the relationships that come from the franchise. So using the premier, using tools, AI, increasing the referral network, building those stronger relationships. So those are things where we've already made investments and we're increasing the return. Same thing on the payment side. You know, 60% of relationships now with a payments business, which is significantly higher than the back book. So we're creating a return on investments that we've already made, and that's a big part of the return profile.

Ken Houston, Analyst — Autonomous

Yeah, and I'm not sure how easy or difficult it is to say, but you mentioned that there's a lot more of that. Are these all in early innings, middle innings, in terms of that deepening? And the growth shows it, that there's an increment that's coming on. But how nascent are still some of those opportunities?

Bill Rogers, Chairman

Well, I mean, the confidence that we set a longer term, medium term, would say that we have a lot more innings in front of us. That we feel confident about the momentum and the exponential growth of that is in terms of an opportunity.

Ken Houston, Analyst — Autonomous

Yeah, okay. So consumer, you mentioned Sheffield. some of your other businesses, Lightstream, Service Finance, some of the higher risk-adjusted return areas. Are there opportunities to lean in further there or to your initial points about the consumer? Do you have any concerns there? Where's the bid ask in terms of how much you want to step in further and the opportunity sets for those businesses to grow?

Bill Rogers, Chairman

Yeah, remember those businesses, particularly on the Sheffield and Service Finance side, I mean, these are high FICO score businesses, high return businesses, risk-adjusted return businesses. So, you know, we're going to continue to lean in those. And in both of those, like, we're market leaders. You know, so we have a, a capacity to, to, to lead in those markets. We're entering into the, into the cycle, again, sort of summer months where those businesses become more important. So I think those are areas where, you know, we're continually and we feel good about the relationship aspect of those. We're building, you know, more relationships with the vendors and the other support system that, that, that creates all that. So that's a, that ecosystem overall is improving in terms of return.

Ken Houston, Analyst — Autonomous

Do, do those businesses drive other throughput opportunities to other areas, or is it more just that you get such good returns, they're, they're still additive?

Bill Rogers, Chairman

We, we, it's, it's, it's primarily a return focus, but there is overlap. Those Venn diagrams do come together. And, you know, the advent, and we can talk later, but the advent of tools, AI capabilities in terms of like learning how to leverage those Venn diagrams better when those overlap, when a client has a relationship with us with service finance and maybe they also have a relationship where they sit in another part of our geography and we can leverage those. By the way, that's like really early. And so if you talk about innings, that is very nascent. You know, that's sort of the, you know, the ultimate, you know, outcome. But so for now, they really drive really good high risk adjusted returns. And that's the, That's sort of the, if there were icing, that would be the icing on the cake versus the cake itself.

Ken Houston, Analyst — Autonomous

So your biggest fee generator, the investment banking and trading franchise, has been growing. You've expressed confidence in continuing to. You mentioned earlier about customers moving forward. How much of the growth that you're seeing and expect to continue to see is driven by share gains? How much of it is that product build out? And how much is just the environment?

Bill Rogers, Chairman

Yeah, it's several things. So, you know, remember, I mean, this is a business we've been building for decades, and we build it organically, which we think is actually really important. We think the cultural aspect of, of this business and having it not as a separate business, but as a business that supports the franchise is actually sort of a really key differentiator. So, and that's, that's the emphasis. I think that's what reduces the beta over time in terms of the volatility of that business because it's driven from the franchise. It's driven from our existing clients and, and, and that focus. So that's been a, that's been a key area for us. I mean, we see, you know, low double digit kind of CAGR kind of growth. Quarter to quarter will be up and down for any particular different reason. But predicated on the product and capabilities we built, the talent we built, not only in the investment banking side, but also in the, in the delivery side. So our, you know, middle market client base, I mean, our middle market teammate base, you know, 20 plus percent of those are new to the franchise within the last year. They know how to leverage these tools. They know how to leverage these capabilities. They know how to leverage these client relationships. So that's part of that building of that momentum of that business.

Ken Houston, Analyst — Autonomous

And in terms of market share, where do you think you are? Where do you think you can go? And is it part and also of continuing to build out the product set? Or is it more just better against- Yeah, yeah, yeah, no.

Bill Rogers, Chairman

Clearly on the market share standpoint, I mean, we're small, single digit market share. So we have lots of upside relative to market share. We think of, we think about more market share about like individual clients and individual businesses and, and specialties that we have and leveraging the existing franchise in terms of, in terms of, in terms of that growth. So not only do I think we've got organic growth, but we do have market share expansion. If you look at sort of us over the last five years, we've had, you know, consistent small market share advantage. But for us on that base, that can actually be a significant contributor. And again, the return aspects of those is important because it's against capital that we've already committed.

Ken Houston, Analyst — Autonomous

Yeah, are incremental part of your fee business and coming from investment banking trading come from lending clients? Or are you seeing more of a pivot where you're just getting the advice now and it goes reverse inquiry onto that?

Bill Rogers, Chairman

It's both sides. I mean, so the, you know, the, the, the core business is, is starts with industry specialization. So that comes from both sides. So we're important to a, a client in terms of our advice and our knowledge irrespective of whether they're a client or not, you know, so that's, that's one aspect of the business. The other aspect is we're important to the client because we're a client, because they're a client and they're making a decision in terms of the recapitalization of the company, the sale of the company, and we're able to come on top of that with our specialization. So it's the culmination of both, and the leverage of both is what creates the momentum.

Ken Houston, Analyst — Autonomous

Okay, got it. And then the other larger and growing fee area, wealth management, where you put a lot of focus there. Talk about how is that in the same regard? Where does the growth come from there? Is that also advisor ads? Is it also connection to Premier? How do you walk us through that?

Bill Rogers, Chairman

And the good news is it's the same thing. It's both. You know, so it's, one, it's slowing the attrition, which we've done significantly. So we have, you know, we have a really great team on the field. We've provided a lot of tools and capabilities for them in terms of their efficiency and their ability to deliver great products and great capabilities to their clients. Their platform's been significantly enhanced and their efficiency and how to deliver that platform's been significantly advanced. So we've, so we've invested a lot in that capability. And then on the other side of that, and you mentioned the premier side, is then creating that platform from Premier. So the insights and the knowledge that we have about that client base creates more velocity for the Premier capability in terms of the referral side. We're using tools, we're using AI generated tools to help the referral network. So we know we have a lot of knowledge. We have a lot of knowledge around when and how a client would wanna be referred. What are the criteria, what are the, you know, the top elements of success? How do we increase the batting average, so to speak? And then how do we create the ad bats? So a combination of culture, talent, desire to work together, incentives, and now advent of a little bit of technology to, to accelerate that is where that's coming from. And as I mentioned earlier, 40% plus of the growth in the wealth side is coming from the existing franchise. So this investment that we're making in Premier, the insights that we're providing, and the leverage of the ecosystem is proving to be part of that growth dynamic.

Ken Houston, Analyst — Autonomous

And the last growing incremental piece is Treasury management, which kind of sits in the middle of all of this, more maybe connected to the prior points on investment banking and the commercial balance sheet. But that's been a big part of a lot of regional banks' growth. Could you talk just about how you're continuing to build that piece of the business out and how that's adding to both the deposit taking and the overall relationships?

Bill Rogers, Chairman

Yeah, I mean, the last, you know, several years, a really significant part of our investment has been in our overall payments, treasury management capabilities. This is an area for, and it was with Truist, where we had a significant opportunity for penetration. We were underpenetrated relative to our opportunity. The good news is the ability to invest in product and capability now is a real left lane opportunity. It used to be like mainframes and hard investments and took years to create. Now it's APIs and other tools that you can be really relevant to clients in terms of integrated receivables, payments capabilities, real time payments specifically related to their industry and their business and their working capital and what's relevant to them. So those are the investments that we've made and that's where we're seeing the, the acceleration, you know, as I mentioned earlier, 60% of the new relationships now have a payments, you know, component attached to. Yep. So that says to us a pretty good signal that one, we're relevant, you know, so it matters. I mean, the products and capabilities and the tools and the, the, the teammates and their prowess and their effectiveness is, is relevant and our back book's a lot less than that. So that says we have a lot of opportunity to continue to expand that business and grow with our clients and be relevant for them on that part of the side.

Ken Houston, Analyst — Autonomous

Yeah. So as a business, to kind of bring that all together from a revenue perspective, the distribution between NII and fees is a little bit more NII than the longer term past 70-ish, 30. But with these fee opportunities, do you think that mix can change over time and become proportionally more fees? And how do you think about what the right balancing act is? I know rates are a big, important part of that.

Bill Rogers, Chairman

Yeah, I mean, it will change over time. That moves slower as a percent over time, but it will change over time. And that's back to, you know, how we started this conversation. So, you know, we're seeing, you know, disproportionate growth in the fee income side. So, you know, more confidence in that in the fee income side as the NII has a little more pressure. But we're seeing, you know, single-digit kind of growth in that side. It takes a long time to sort of reverse the whole percents. But the return aspect of that accelerates pretty quickly. So while the percent may not change as quickly, the return element, because you've already committed the capital on the side, actually accretes pretty quickly. And that's why we have the confidence in setting these, you know, medium, the confidence in achieving our medium term goals, but setting longer term goals, because we see that acceleration of the, of the return aspects of this. So while the, you know, the geography of something in terms of a percent or where it sits on the balance sheet or where it sits on the income statement. We're not as, like, focused on that as we are about are we achieving the return objectives and are we achieving, you know, core EPS growth. And I think we've got really good flight paths on both of those.

Ken Houston, Analyst — Autonomous

Got it. And using that as a pivot to talk about return targets and operating leverage. So when you think about that path towards your higher return targets, how do you think about getting the top line to grow and then keeping the operating leverage band wide beneath it while continuing to support everything you just walked through, which is a lot of investment in the franchise.

Bill Rogers, Chairman

Yeah, so, I mean, I think about the return objective, I was thinking about it as the waterfall, you know, one of the components that you're building on the waterfall. Obviously, the biggest component is, you know, the core franchise, the NII franchise, so improving NIM, improving growth in NII, improving growth in balance sheet, deposit remix. That's your biggest element. Then you've got the fee-based business growth, which we talked about. Those are significant enhancements to the return objective. Then going to your point, the efficiency side of that. So the efficiency side of that is a couple hundred basis points of operating leverage. All that with creating efficiencies to reinvest in the business. So I think we've got now a really sophisticated system for sort of next dollar to save and next dollar to invest and creating the right formula for that. We're not going to miss on an investment opportunity because the investment returns can be faster and, quite frankly, the savings returns can be faster. So the efficiencies that we can achieve with the tools that we can use and think about software development or care centers or, you know, core operating business, we can achieve more efficiencies faster, but we can also have things that we can invest in faster. So that combination is where you're, you know, you're talking about that. And we achieved that in the, you know, in the overall operating leverage. And then for us, we have, you know, we have some tailwinds. So we have some tailwinds and repricing. So just as the, you know, the short end of the curve has been a little more challenged, the long end of the curve is a little bit better. You know, so we've got $40 billion worth of, you know, repricing in terms of our fixed asset repricing and what comes off the securities portfolio. some advantages of that. Then we have some AOCI, you know, burn off in terms of that. So we have some natural tailwinds in that regard. And then the last one is the capacity for capital utilization, right? You know, so with Basel III regulatory reform, you know, pick your number, 10% or so, you know, in risk-weighted asset improvement. The things that we're doing on our own density, you know, focus, that just creates more durability in that capital return category. So, you know, there are lots of elements of that waterfall to get there. Our confidence in setting these targets is that we don't have a dependency on one, and we have a lot more flexibility within all of those levers. Understood. Okay. And we'll keep

Ken Houston, Analyst — Autonomous

digging on some of those as well. On the efficiency side, you and every other bank now talking about AI as a really important enabler for the franchise, for the industry. As you look at it in terms of how Truist is putting it through the tech stack. What are the most important benefits you're seeing today and how meaningful can that be towards the productivity and efficiency over time?

Bill Rogers, Chairman

Yeah, I think the first thing, we don't think about like the AI budget. You know, we think about AI as the propellant. AI is the accelerant to an efficiency play or the accelerant, you know, equally important to the client enhancement, client experience and, and, and the revenue side. So, so that's the, that's sort of how we think about the budgeting in terms of how we think about the, about the AI component. Lots of, you know, obvious investments and as I mentioned before, sort of the software development care centers, you know, sort of general process improvement categories. But every one of those efficiencies we have an ability to reinvest in the business on the other side. So think about truest insights, think about the referral networks and things And we talked about that we use the technology to create more velocity and more effectiveness and more return against the revenue sides of the business, all while creating an infrastructure that allows that to run it at sort of a higher speed.

Ken Houston, Analyst — Autonomous

And when you think about that creating efficiency for the investments, is it across the board again? Some goes back into people, front office facing people. Some goes into furthering the technology product. Does it get spread out? Is it more focused or can you think about that?

Bill Rogers, Chairman

Yeah, a huge part of the initiative is to simplify our businesses so we can make those decisions. So we have a great framework for making those decisions and making those trade offs. We announced we were gonna invest in branches. Branches have a longer term payback. So they're more in the five to six year payback. So we have to offset that with shorter term investments and and shorter term efficiencies to achieve that. Put that all in one big bucket. You know, we can sit around the room literally at a small table, look at all those effective decisions and make those decisions relative to what's gonna accrete the highest value for our clients, what's gonna accrete the highest value for our shareholders. And put that in a mix that, that allows us to make those decisions on short term, medium term, and the capacity to, to, to toggle all of those switches at the, at the right time. So it's why, I mean, I'm sort of always careful about saying it's going to achieve this level of efficiency or you're going to have this level of dollar savings or this, because you get into apples, oranges, kumquats, you know, in terms of like how to think about the cornucopia. And what we'd rather say is, are we using all of these investments to achieve the return and the growth that we can achieve and there's the potential of our company?

Ken Houston, Analyst — Autonomous

Yeah. What about AI as a potential competitive threat and how you defend the fort, whether it's in any business really, comes up most on the deposit side, but also comes up on other angles of payments and fees. How do you also get ready for that and prepare to just go up against how that evolution happens over time?

Bill Rogers, Chairman

I think like any tool, it's offensive and defensive. So on the use of AI, defensively against our franchise. The offensive side is we just had to become more relevant to our clients. Are we providing them more insights? Are we giving them ubiquitous access to all of the tools and capabilities and products and avenues and places that they transact with them? Are we deepening the relationships that we talk about? Are we their primary account? Are we their operating account? Are we the primary place? And we've got the tools and capabilities to do that. So we're, while we see the threat, we're not sort of immune to the threat. Also, those same tools are, or make us, you know, highly competitive and create the, you know, the individual moat with individual clients around our relevance. You know, so clients are gonna choose to be the most relevant and the most primary with who's giving them the best advice, who has their best interest at heart, who's giving them the most flexibility on their account, I think that's really, really critical. you know, in our case, you know, who's exhibiting the right level of care and purpose and understanding and helping them achieve their life goals and helping them build better lives.

Ken Houston, Analyst — Autonomous

Yeah. Just one competition question that will lead us also into a credit discussion. Your sense of just the competitive landscape across, not just because of AI, but just more broadly speaking, anything new or different or novel, whether it's in footprint or in some your national businesses, or any ways you're thinking about it differently from some of the angles you've already walked through?

Bill Rogers, Chairman

You know, it's a highly competitive environment. And I'd say most importantly, we've never been more competitively well positioned. So while it is highly competitive, there's just no doubt, and the competitors are as broad and as wide as you can possibly describe. truest has never been more competitive. So in terms of like the talent we have on the field, the product and capabilities, the ability to leverage those, the ability to respond to our clients' needs in ways that make us effective and important to them, the ability to offer advice to them in the ways that they want to receive advice, whether it's digitally, whether it's physically. I just think we've never been better positioned for a highly competitive market.

Ken Houston, Analyst — Autonomous

Yep, understood. So talking about the broader credit environment today, it kind of dovetails back to where we started. What are you most focused on as watch areas? And how do you feel just about the overall health across the portfolios?

Bill Rogers, Chairman

Yeah, I mean, if you look at sort of on a spot basis, credit's quite good. And that really runs through the gamut. what we focus on is having a highly diversified franchise. I mean, I think one of the, you know, significant benefits of Truist is the diversity of our franchise in virtually any way that you want to think about it. So when we think about areas that people might focus on, whether it, well, pick your category, software, pick, pick any category. For us, it's a small percentage of the overall portfolio because it's highly diversified. So we start with this framework of we have a lot of discipline around creating a, a diversified franchise. So I think that's probably the, probably the, the most important component in terms of thinking about, thinking about credit. Then as we look forward, we stress everything against that diversification. You know, so we're gonna, we're gonna stress against everything. We're gonna stress against gas prices. We're gonna stress against delinquencies. We're gonna stress against consumer behavior. We're gonna stress against, you know, virtually anything that we can think about. Uh, all ensuring that we've got, you know, enough diversity to, to not only weather that, but, but actually prosper in those environments and, and create, you know, disproportionate, disproportionate, disproportionate advantages. The watch items that we're looking at, obviously we're going to look at anything in the consumer discretionary side just to ensure, and you can see sort of binary differences in different businesses, which is, which is fascinating. We'll, we'll look at transportation and cost of gas and what's the influence of different things. consumers, you know, on the lower income side particularly, sort of what is their different exposures and how are they thinking of what is their payment streams, looking at sort of how they're spending money and decisions they're making. So we're constantly stressing all of those components. And again, the strength for us and looking forward is just the diversity of the overall business franchise.

Ken Houston, Analyst — Autonomous

Yeah. And it seems like even your points about the things you're watching for, even whether it's on the lower income cohort, the delinquency trends don't, you mentioned spot basis looks fine, but everyone looks forward.

Bill Rogers, Chairman

You know, yeah, delinquency trends, you know, in some cases sort of slightly going, that's not manifesting itself in the losses. You know, remember also, you know, this cohort has got about a 10% increase in tax refunds. You know, so that's, there's some sustainability in that. But those are areas that we're just, you know, watching really carefully and closely.

Ken Houston, Analyst — Autonomous

On the commercial side, you have to talk about the private credit ecosystem, both as a credit question, but also as a growth challenge and yet maybe an opportunity as well. How do you see this interplay, especially that you service it inside the investment bank as much as on the balance sheet as well, the interplay between banks and private credit? And how do you see that as potentially being an opportunity over time?

Bill Rogers, Chairman

Yes, I mean, you mentioned, I mean, we, we've been in this business for a long time in terms of interplay with, with private credit. And then going back to my other comment, highly diversified, you know, in terms of sort of total percentage of our total portfolio, highly diversified. Within, within private credit as a whole, highly diversified. Within the whole NDFI, highly diversified. Long term relationships, relationships that have a, you know, use of our capital markets capabilities. And so these are higher return relationships for us. We underwrite, you know, down to the loan kind of focus. So these are clients that we've known for a long time. We have really strong relationships with. We think we're sitting at the, you know, the right structures of those infrastructures. You know, you and I were talking about is the convergence between private credit and bank. You know, I made the comment, I think it's converging. I don't know if it's converged, but it's certainly converging where you're going to, you know, I think we'll see some more opportunities on the bank side. I don't think that's going to be a groundswell of change. But you see some of that converging where clients who maybe had typically gone sort of private credit now are also considering some of the other options, particularly as it relates to some of the funding differentials and the pricing differentials as the, as those two things converge. as pricing converge and structures converge, those are probably closer today than they were a year ago.

Ken Houston, Analyst — Autonomous

Yeah, seemingly the banks will still be willing to grow it. And I think coming out of the April quarter, there was a lot more disclosure and confidence in the quality of the underwriting in the portfolios. Coming back to the return side, talking about capital a little bit. Obviously, we've got the proposal for the Basel III rules, a positive outcome for Truist and for other regional banks. First of all, if it goes through as is, any issues with that? Do you anticipate any changes happening as we get through a final rule?

Bill Rogers, Chairman

Yeah, I mean, as you mentioned, I mean, a positive overall outcome for us. We have the capacity and capability to select, you know, so whether we wanna go over, and so we have the optionality to select where we want it, where we want to go. I think the general corpus of, of where this is, seems like this is gonna get through, whether it's end of this year, first of next year, I don't know. So the timing is, is a, is a little in flux. But back to our earlier comment, I mean, just, that just for us is another level of flexibility, another level of capacity, another level of durability, long term for us in terms of, in terms of capital return.

Ken Houston, Analyst — Autonomous

When you think, you mentioned the 10% CET1 level is kind of in your baseline expectation. And so as you get this extra help down the line, it'll take some years to get to it, as the AOCI continues to cure from the securities portfolio, how do you start to at least think about the possibility of like, well, maybe 10% is not the right level. You obviously have a much lower regulatory requirement. So that's a pretty healthy buffer to even keep today. Is that a potential thought process as you think for the further field?

Bill Rogers, Chairman

Yeah, I think that's a longer term thing to think about. I mean, we've been pretty clear to say within the, within what we've outlined in terms of return expectations, we've assumed somewhere around a 10% CT1. I don't want to speculate whether that's conservative or that. But there may be future opportunities there. And again, back to our earlier comments, given the diverse nature of our franchise, the, I think, you know, appropriate risk balance of our franchise. That could be an opportunity. We just want to factor that in, so if there's sort of like another upside, if there's another opportunity, that could be, that could be a way to do it. We'll have to look at where rating agencies fall. We have to look at sort of the competitive environment, quite frankly, where we are in a, in an economic cycle, all those things, all those variables will exist. So we think for today, being able to say, we can achieve these return objectives. So we're not assuming that we have to have, you know, an additional, you know, capital accelerant from a lower CT1 base should give us a lot of confidence and the ability to achieve those returns.

Ken Houston, Analyst — Autonomous

One of the points you mentioned earlier, you talked about RWA optimization. Can you talk about what that means at Truist and what's new or different about that from the past?

Bill Rogers, Chairman

Yeah, I mean, if you think about, you know, when we came together, you know, you had dozens and dozens of ways to think about it, like how to classify loans, where should they be, what are the categories. So we have a really, and, and, and if you look at sort of us relative to, to others, we, we're, we're a little more dense on the RWA than I think we should be relative to our portfolio, relative to, to, to sort of how, how our company looks from a, from a risk-weighted asset standpoint. So, you know, we've, we've brought in some help to help us think through this, help us be really sophisticated. Sometimes it's as simple as these loans should be classified this way. We have a systematic way of doing that versus an individual making a choice. Others are things like our CLN portfolio, how do we leverage? How do we take things like some of the indirect auto portfolio and create more velocity around that? Our service finance business, remember, sort of we have it as a balance sheet business, but it grew up as a non-balance sheet business. So we have the capacity to think about that as well in terms of how we maximize those opportunities. So it's a combination of a lot of different things. And I think part of the return profile for us is if you look forward for us, our growth's going to come with a lot less RWA growth. And that's a significant element of this improved return profile for our company over time.

Ken Houston, Analyst — Autonomous

Yeah, and to that point, so you talked about getting to a 15% RTCE in 27 and then longer term getting to 16 to 18. Maybe just kind of take us through that waterfall and talk about maybe your stack router of kind of what the biggest drivers are to get to that next leg.

Bill Rogers, Chairman

Yeah, well, the biggest drivers are the business drivers. You know, so the, the improvement in the, in the overall mix, the improvement in the, uh, uh, funding mechanism, you know, funding, wholesale funding, reducing wholesale funding, increasing our deposit mix, uh, improvement in growth and, and, and, and, and the loan side and the deposit side and have them be better matched. That's the big bulk. And then, and then we go to the, uh, the non-industrial income components of the business and we go to the efficiency plays and we go to the capital plays of all, of all the things we talked about in the, in the tailwind that we talked about. So those are the, you know, we've got several building blocks in that, in that return profile. Again, don't have a 100% dependency on any of those. They all have levers and flexibility. And back to the Basel III, that just provides, I think, more sustainability and more durability on the capital actions that we can take.

Ken Houston, Analyst — Autonomous

Got it. One question that's come in, I think there's a good one. Can you talk a little bit about cybersecurity? Sure. which is a threat to all banks, especially given the mythos threat. Is there a risk that you and other banks will have to ever increase your tech budgets to deal with this rising risk that the whole industry faces?

Bill Rogers, Chairman

A significant part of the efficiency that we get is reinvested in our cyber resiliency. So yes, the answer is yes, that part of our budget is going up. It will continue to go up. But that has been offset by the efficiencies in the other plays and the operating leverage that we achieve, so, you know, 100%. I think, I think people, you know, understand. But, you know, our industry is, I, I think, probably relative to other industries, the most cooperative. I mean, we have a, you know, a weakest link, you know, view in our industry. So you think about the RRQ, FS, ISAC, and all these components. So we're, we're all in this together. And if you think about the systems that we use, you know, outside of our core systems, these are common systems to, you know, all banks. So we all have a really strong vested interest in making sure that our, you know, second, third, and fourth party, you know, relationships are really strong. The standards for them are gonna go up exponentially, you know, in terms of their resiliency, their patching capabilities, the expectations for that. And that'll come not only from us, but come from the industry. So we're all, you know, again, leaning in collectively to affect this. So I think it's an area that we have an extreme area of focus, continue to invest. The good news, you know, for us, if you think about the last, you know, three to four years, that's one of the areas that we've invested in significantly. You know, so we thought about doubling the size of our company. We had to similarly create an infrastructure and resiliency and a defense mechanism that reflected that. So we've been, you know, in a high cycle of investment on that, and that'll maybe not at the same level, but that'll continue. Yeah, and that

Ken Houston, Analyst — Autonomous

reminds me of another question that's come up a bunch, which is that the industry has rallied at important moments like on cyber, creating Zelle as a competitive, you know, alternative to other mechanisms. This comes up a lot in terms of deposit discussion and the new tools that are coming up, and how do you think the bank and the industry will prepare against whatever the outcomes are as all these new digital token stable agents come about, and you prepare for just, you know, just, again, defending the forward, so to speak? Yeah, I think you highlighted, I mean, I think we

Bill Rogers, Chairman

would say as an industry, we were slower on Zelle as a response than we should have been, but you look at the response now in terms of the growth of Zelle and its influence and its importance, like significant, and that was a total industry everybody, everybody's shoulder in. I'm optimistic, and I think we'll be faster as an industry in, in, in responding. So I, I, I can see, you know, industry-wide, you know, tokenized deposit view. I think we all have a view that the, you know, that the, the client's assets and deposits belong to them. They don't belong to us. we have to create the platform that is a platform that has the safety components and the regulatory components and the confidence components that reflect not only our bank but our industry. And we're fully invested as an industry, certainly Truist, fully invested as an industry to create a confidence-based ecosystem that has a bank infrastructure to it. And I think ultimately, you know, while I think the velocity of all that will increase, if you enter this with a concept of we're going to provide really great products, really great advice, really great capability, you should be the beneficiary of that velocity and not be defensive and not be fighting it, but be proactive and leaning in to make sure that you're going to be, as the options increase, you should be the best option. And that's the approach we're taking as a company, and I think that's the approach we're trying to take as an industry.

Ken Houston, Analyst — Autonomous

So as we wrap up and just think about everything we talked about, talk more, just kind of wrap us up on just your overall confidence here that you're laying out here in terms of both the potential for stronger growth, higher returns, improved profitability. How do you kind of take us forward and give us that confidence? You mentioned it's been kind of a journey since the original merger of the two companies. And bring this all together to us in terms of where we should be looking forward and seeing that improved success for Truist.

Bill Rogers, Chairman

Yeah, and I think back to my earlier comments, if we think about the starting point where we are, we have some natural tailwinds. So we are where we are, we have some natural tailwinds. But then on top of that, we've never been more competitive than we are right now. So the investments that we've been making in product and capability and teammates and talent against an incredible franchise, an incredible opportunity, I think just we're sort of extremely well positioned. And then back to our earlier comments, we also have a lot of levers, to have a lot of, we're not, we don't have a one dependency, we have a lot of levers and the environment today I think affords us an opportunity to navigate within those levers which why, you know, we have the confidence of establishing this, this longer term goal. And I, and it, while it won't be a straight line, it will be a, a line. I mean, and we're gonna see constant improvement, sort of quarter to quarter, half year to half year, year to year, and, and, and building that, and building that momentum. So the geography, as I mentioned earlier, probably not as important as do we have really core, good, strong EPS growth from where we are today? I think we feel really, really confident in that. And do we do that against a higher return expectation as we go along? So we have really good EPS growth and we have that against a really higher return profile.

Ken Houston, Analyst — Autonomous

Got it, great. Please join me in thanking Bill for his time in our session today. Thanks, Bill. Thanks, Ken. I appreciate it. Great.