Tyler Technologies Inc Q4 FY2025 Earnings Call

Ladies and gentlemen, hello, and welcome to today's Tyler Technologies, Inc. Fourth Quarter 2025 Conference Call. Your host for today's call is H. Lynn Moore, President and CEO of Tyler Technologies, Inc. Later, we will conduct a question and answer session, and instructions will follow at that time. In order to address your questions and stay within the allotted time, please limit yourself to one question per person. You may get back into the queue for a follow-up. As a reminder, this conference is being recorded today, February 12, 2026. I would like to turn the call over to Hala Elsherbini, Tyler's Senior Director of Investor Relations. Please go ahead.

Thank you, Abby.

Welcome to our call. With me today is H. Lynn Moore, our president and chief executive officer and Brian K. Miller, our chief financial officer. After I give the safe harbor statement, Lynn will have some initial comments on our quarter, and then Brian will review the details of our results and our annual guidance for 2026. Lynn will end with some additional comments, and then we'll take your questions. During this call, management may make statements that provide information other than historical information and may include projections concerning the company's future prospects, revenues, expenses, and profits. Such statements are considered forward-looking statements under the safe harbor provision of Private Securities Litigation Reform Act of 1995 and are subject to certain risks and uncertainties, which should cause actual results to differ materially from these projections. We would refer you to our Form 10-K and other SEC filings for more information on those risks. Also in our earnings release, we have included non-GAAP measures that we believe facilitate understanding of our results and comparisons with peers in the software industry. A reconciliation of GAAP to non-GAAP measures is provided in our earnings release. We have also posted on the Investor Relations section of our website under the financials tab, a scheduling and supplemental information including information about our quarterly recurring revenue and booking. On the events and presentations tab, we posted an earnings summary slide deck to supplement our prepared remarks. Please note that all gross comparisons we make on the call today will relate to the corresponding period of last year unless we specify otherwise. Lynn?

A year that demonstrated the resilience of our business and end markets. Throughout 2025, we demonstrated what decades of disciplined execution look like, navigating shifting macro sentiment while advancing our strategic priorities and delivering on key performance metrics. Recurring revenue growth and free cash flow are two key metrics both surpassed expectations in the fourth quarter. Recurring revenues grew 11%, led by SaaS revenue growth of just over 20% and transaction-based revenue growth of 12%. Free cash flow was a fourth quarter record up nearly 10% with our free cash flow margin expanding to an exceptional 41%. Public sector market fundamentals and the demand environment remain strong. Generally healthy budgets are supporting an active pipeline, and RFP and sales demo activity remain at elevated levels. As agencies prioritize modernization of aging mission-critical systems essential to their digital transformation, workforce optimization, and efficiency initiatives. Our sales organization delivered solid execution in the fourth quarter, as total SaaS bookings grew 9.6%. In particular, we saw strong momentum from flips of on-premises clients to the cloud. Both the number and the value of flips signed during the quarter represented new quarterly highs. Annual contract value from flips signed this quarter rose 64.5% over last year and 54.8% sequentially. We are well positioned to capitalize on the significant opportunities ahead, supported by a proven business model and clear competitive advantages. Our four key growth pillars guide our execution: completing our cloud transition, leveraging our large client base, growing our transactions business, and expanding into new markets. Our transaction-based business continues to be a significant growth driver, and I want to highlight the progress we made during 2025. We consolidated our payments operations across Tyler under our new industry-proven leader, Ryan O'Connor, executing a unified payment strategy that positions us to capture greater value and drive operational efficiencies. We are focused on value-added transaction services that are deeply embedded in our solutions across multiple use cases, like utility billing, municipal courts, licensing and permitting, property taxes, and parks and recreation. This full end-to-end integration provides significant value for our clients by streamlining operations and improving citizen experiences while also creating a differentiated competitive position for Tyler. Now I'd like to highlight a few fourth quarter wins that illustrate progress against our growth objectives with a broader list of key deals included in our quarterly earnings deck. We expanded our relationship with one of our major state enterprise clients, signing contracts for digital motor vehicle titling, which will be transaction-funded and SaaS contracts for a statewide cashiering solution as well as our recreation dynamics and data and insight solutions. In Alabama, we signed SaaS contracts for our enterprise ERP solution with two of the state's largest school districts: the Jefferson County Schools and the Huntsville City Schools. We also signed a SaaS agreement for our enterprise jail solution with Riverside County, California, an existing court software client. I mentioned earlier it was one of our biggest quarters ever for flips. Contracts signed in Q4 for flips of on-premises clients included LA County, California, flipping their enterprise permitting licensing system while also adding our fire prevention mobile solution in the cloud as well as payments. Enterprise public safety flips with the cities of White Plains, New York, and Beverly Hills, California, our first public safety flip in California. Two of the six largest counties in Texas, Travis County and Collin County, signed a contract to flip their enterprise justice solutions. Contra Costa County, California also is flipping their enterprise justice solution while adding traffic court, including payments, to their portfolio of Tyler solutions. And enterprise ERP flips with Marin County, California, and Madison, Wisconsin. We also continue to see sales success in transactions, with key wins and an active pipeline of opportunities that reinforce the strength of our unified payment strategy. Key fourth quarter wins included a payments contract with Multnomah County, Oregon, an existing appraisal and tax software client. We also signed a contract with the State of Maryland Administrative Office of the Courts, an existing enterprise justice software client for payments and disbursements. Finally, our state sales team is building early momentum, opening new doors and advancing strategic statewide opportunities. Through strong internal alignment and collaboration, we signed a statewide contract this quarter with the New Mexico Department of Corrections for our inmate services financial suite warehouse management administration suite. Now I'd like Brian to provide more detail on the results for the quarter and our annual guidance for 2026.

Total revenues for the quarter were $575,200,000, up 6.3%. During the quarter, we recorded a one-time noncash loss reserve related to a contract dispute with a state government client. In early 2022, we received a notice of termination for convenience under a software license contract with that client. Upon receipt of the termination notice, we ceased performing services and sought payment as contractually owed fees in connection with the termination for convenience. This type of dispute is very unusual for us, and we have disclosed its existence in our financial statements since 2022. Since then, we have attempted to resolve the dispute and filed a lawsuit to enforce our rights and remedies under the contract. Although we believe our products and services were delivered in accordance with the terms of our contract and that we are entitled to payment in connection with the termination for convenience, at this time, the matter remains unresolved. While we are continuing to pursue our claims, we have no remaining balance sheet exposure. The reserve resulted in the reversal in the fourth quarter of approximately $8,800,000 of license revenues and $900,000 of professional services revenues. There is no impact on recurring revenues or cash. Excluding the impact of this reserve, revenue growth in the quarter would have been 8.1%. Our operating margin would be 120 basis points higher, and EPS would be $0.17 higher. Subscriptions revenue continued to exhibit strength and increased 16.1%. Within subscription, SaaS revenues grew 20.2% and eclipsed $200,000,000 in a quarter for the first time. As we've discussed previously, there's often a lag of one to several quarters from the signing of a new SaaS deal flip to the start of revenue recognition. Because of this, as well as the timing of SaaS renewals and related price increases, SaaS revenue growth and SaaS bookings both year over year and sequentially may fluctuate from quarter to quarter. Transaction revenues grew 12.1% to $1,967,000,000 driven by higher transaction volumes for both new and existing clients, increased adoption and deployment of new transaction-based services, and higher revenues from third-party payment processing partners. As previously discussed, revenues under the Texas payments contract ended in Q4. Actual revenues from the contract in the fourth quarter were approximately $3,000,000, which is almost $4,000,000 less than we anticipated going into the quarter. Total bookings in Q4 were solid at $601,000,000, essentially flat with last year's fourth quarter against a very difficult comparison. For the full year, total bookings grew 1.4%. Total SaaS bookings, including new SaaS deals, flips of on-premises clients, expansions, and renewals, grew 9.6% year over year. As we've discussed previously, last year's fourth quarter bookings included an unusually high number of large deals, including a $25,000,000 eight-year agreement with the State of Maine, as well as some pull forward of deals because of deadlines for the commitment of federal ARPA funds. Bookings growth this quarter was driven by strength in flips, expansions, and renewals, coupled with solid new client activity. Total SaaS bookings for the full year grew 4%. Annual contract value from flips signed this quarter was $28,100,000, up 64.5% over last year and up 54.8% sequentially from Q3. Our total annualized recurring revenue was approximately $2,060,000,000, up 10.9%. Our non-GAAP operating margin was 24.1%, down 30 basis points from last year. For the full year, our non-GAAP operating margin was 26%, up 150 basis points from last year, reflecting a continued positive shift in revenue mix towards higher margin SaaS and transaction revenues and efficiency gains across our cloud operations. Cash flows from operations and free cash flow were both robust and reached new highs for a fourth quarter at $243,900,000 and $236,900,000 respectively. For the full year, free cash flow was $620,800,000 with a free cash flow margin of 26.6%. We ended the quarter with cash and investments of approximately $1,160,000,000 and $600,000,000 of convertible debt outstanding, which we expect to repay when it matures in March. Our annual guidance for 2026 is as follows: we expect total revenues will be between $2,500,000,000 and $2,550,000,000. The midpoint of our guidance implies growth of approximately 8.3%. We expect GAAP diluted EPS will be between $8.30 and $8.61 and may vary significantly due to the impact of discrete tax items on the GAAP effective tax rate. We expect non-GAAP diluted EPS will be between $12.40 and $12.65. Our estimated non-GAAP tax rate for 2026 is expected to be 23%, up a half percent from 2025. We expect our free cash flow margin will be between 26%–28%. We expect research and development expense will be in the range of $242,000,000 to $247,000,000. Other details of our guidance are included in our earnings release and in the Q4 earnings deck posted on our website. I'd like to add some additional color around our revenue guidance. We're pleased that our SaaS and transaction revenues are growing in line with or ahead of our 2030 objectives, and that lower margin revenues like services and hardware are growing at a slower rate. Subscription revenues in total are expected to grow between 12% and 15%. Within subscription, SaaS revenues are expected to grow between 20.5% and 22.5%. Transaction revenues are expected to grow between 5%–7%. As we've discussed for some time, our payments contract with the State of Texas ended in 2025. Transaction revenues from that contract totaled approximately $36,000,000 in 2025. Excluding the impact of the Texas contract, our expected transaction revenue growth in 2026 would be between 10%–12%. And our expected total revenue growth would be between 9%–11%. Maintenance revenues are expected to decline 5% to 7%. Professional services revenues are expected to grow 3% to 5%. License revenues are expected to grow 15% to 17%. Excluding the impact of the contract loss reserve recorded in 2025, license revenues would be expected to decline 30% to 32%. Hardware and other revenues are expected to decline 17% to 19%, as 2025 included revenues associated with deliveries of hardware under two large contracts for our student transportation and enforcement mobile solutions. Also note that our guidance does not include the impact of any potential acquisitions in 2026 including the recently announced pending acquisition of For The Record. While we expect that transaction to close late in the first quarter, it is subject to regulatory approval and the timing is therefore uncertain. Now I'd like to turn the call back to Lynn.

I'm pleased with our fourth quarter performance, closing a year of solid performance that exceeded our expectations. I remain confident in our ability to deliver sustained growth through our unique competitive strengths that position us to lead our clients' digital transformation through enhanced cloud capabilities, an elevated client experience at every touch point, and the next wave of AI modernization. I'd like to provide a few brief updates on AI. As we discussed during our third quarter call, there's a lot of noise in the market. But in the public sector, technology alone does not win. For more than 25 years, Tyler has guided clients through successive waves of transformation and our approach remains the same: deep domain expertise, trusted client partnerships, and disciplined execution. We are seeing that approach translate into real adoption. Over the past year, the Tyler resident AI assistant has gone live in six states: Alabama, Hawaii, Indiana, Mississippi, Nebraska, and South Carolina. Strengthening our broader resident engagement portfolio and making digital government more accessible and responsive. Indiana continues to be a strong proof point with approximately 17,000 residents using the assistant each month, generating nearly 50,000 questions directed to government services. That level of sustained usage helps agencies manage a high volume of routine questions through self-service, reducing the need for manual responses and freeing staff time for higher value work. We also saw continued commercial momentum with our AI-enabled solutions in Q4. Highlights included contracts for priority-based budgeting with the Alabama Department of Corrections and the City of Plano, Texas. We also signed a contract with Fairfax County, Virginia for our AI resident assistant solution, our first resident assistant win at the county level. On the product side, we are transitioning agentic AI concepts to disciplined deployment. We will initiate early access with select customers in Q1, integrating agentic capabilities directly into our enterprise permitting and licensing and supervision platforms. By embedding AI into the operational workflows that drive daily decision making, we expect to unlock significant efficiency service improvements. Following validated performance with early adopters, we plan a phased expansion through 2026 and beyond. Importantly, we're building this road map together with clients. Our Enterprise ERP AI Client Advisory Board held its initial meeting last month, reinforcing feedback we have also heard in forums like last year's Tyler Connect, our Courts and Justice Executive Forum, and our State Connected Forum. Clients do not want bolt-on tools that add complexity. They want practical AI that is deeply integrated into the systems they already run, governed appropriately, and that solve real-world problems in a dependable and trusted way. That is exactly where Tyler's deep domain expertise, trusted partnerships, and disciplined execution differentiate us. And why we believe no one is better positioned to deliver it. As we grow free cash flow, we remain highly focused on our disciplined capital allocation and being responsible stewards of Tyler's capital to drive long-term shareholder value. We continue to balance investments across multiple areas by making targeted investments in product development and R&D with particular focus on improving cloud operations and scaling AI solutions that demonstrate clear ROI for clients. We are also building enhanced feature sets that advance product differentiation and reinforce our market leadership while maintaining disciplined spending that drives both innovation and internal efficiency. During 2025, we completed four strategic acquisitions that deepen our capabilities and expand our addressable market. We recently signed a definitive agreement to acquire For The Record, a digital court recording pioneer with over 30 years of experience as a trusted category innovator. We've had a minority investment in For The Record since 2015, a natural extension and significant addition to our courts and justice portfolio. For The Record elevates agencies with advanced platform including AI-powered multilingual transcription technology that perfectly complements our own courtroom technologies. Solving a critical need for a court reporting industry that faces growing challenges. Its proprietary cloud-enabled software is specifically designed for the complexities of today's courtrooms and will help create a seamless courtroom ecosystem, expanding efficiencies for judges, clerks, and attorneys. By bridging the data courtrooms generate every day with the digital case file, and accelerating tasks that data can inform through AI, these solutions offer a new category of judicial intelligence to our offerings. We look forward to welcoming the team after closing and to working together to drive our shared mission of improving access to justice through transformative technology and deliver truly comprehensive solutions that benefit the industry. Last week, we announced our board's authorization of a new share repurchase program of up to $1,000,000,000, replacing our previous repurchase authorization. This announcement underscores our confidence in the trajectory of our business and reflects our view that Tyler shares represent attractive value at current levels. Our reliable cash flow generation and extremely strong balance sheet enable us to opportunistically return capital to shareholders while continuing to invest for sustained growth. Each year, we become foundationally stronger and better positioned to achieve our long-term growth strategy and we remain on target to achieve our 2030 goals. We look forward to updating our progress toward our 2030 objectives and providing additional insight into our purpose-built AI strategy and broader strategic initiatives during our upcoming investor day scheduled for June 9 in Frisco, Texas. We hope to see you there. Now we'd like to open up the lines for Q&A.

Thank you. We will now open for questions. If you would like to ask a question, please press 1 on your touch tone phone. If you're using a speaker phone, please pick up your handset and then press 1. If you would like to withdraw your question, simply press 1 a second time. As a reminder, please limit your question to one question so that we may stay within the allotted time. And we'll pause momentarily to assemble our roster. And our first question comes from the line of Matthew David VanVliet with Cantor. Your line is open.

Hey, good morning. Thank you for taking the questions. I guess kind of a multi-part question on SaaS flips. How should we think about the level this quarter on a go forward basis? Is this kind of a new baseline given the success you've had and the ability to help do those flips quickly and efficiently for customers? Then second part with that, how should we think about any upcoming renewal cohorts? Anything to call out from a size or quantity there that might influence greater success on the flip side? And how tight has that been so far? Thank you.

Yeah, Matt. On the first part, we don't guide to a flip number. We have said that we expect flips to continue to grow from the level they're at now. They certainly can vary from quarter to quarter. We've said that we still expect the peak, especially with respect to large clients, to be in the 2027 through 2029 timeframe. But it would be accurate to say that this is the base that we expect to continue to grow from. I don't think there's anything particular to call out around renewal cohorts. We obviously have very high renewal rates. The timing of renewals varies across the year. We are having continued success, and Lynn mentioned a couple of those flips that had add-on components to them, so we are having continued success with selling additional products and services to existing clients as they flip to the cloud, and we expect to continue to expand that opportunity.

And our next question comes from the line of Joshua Christopher Reilly with Needham. Your line is open.

All right, great. Thanks for taking my question. As we think about the ACV from new SaaS deals, can you remind us of the comp issues for Q4? It seems like that was a good number adjusting for the large deal activity a year ago. And I know you don't guide to it, but should we expect growth off that $53,000,000 figure that you did in 2025 and 2026? Thank you.

Yeah. We don't guide to specific bookings numbers, but we do expect bookings to grow, SaaS bookings to grow in 2026. And when we've given some commentary on the market conditions that support that expectation, Q4 was a really good solid sales number. Last year's fourth quarter, as a reminder, had a number of large deals, especially deals that were multimillion dollar SaaS deals. The biggest was a $25,000,000 eight-year deal with the State of Maine for the resident engagement portal. We had an $11,000,000 deal with Kenosha, Wisconsin for ERP. And three other deals that were over $4,000,000. Also, those deals last year had a longer duration. This year, the average duration of the SaaS of the new SaaS deals was closer to our sort of standard at 2.3 years. Last year, it was 3.7 years. So there was a duration component to last year's bookings as well as just an unusually large number or high number of large deals. This year, the mix of deals, the number of large deals was, I'd say, more normal. I'd say too, Josh. The individual factors that still go into a client's decision to flip still exist. But I do think one of the things I talk about, whether it's flips or other things around Tyler, is momentum builds momentum. And the more success that clients see their neighbors and peers having helps with that decision. But there are still sometimes budget concerns, budget issues, or technology issues that we're still dealing with. But clearly, the more success we have, it will continue to build and create more success in the future.

And our next question comes from the line of Terry Tillman with Truist.

Good morning, Lynn, Brian, and Hala. Thanks for taking my question. It's a two-part question. I saw in one of the slides on some of the deal activity, the state sales team in New Mexico did a corrections deal. I know you all have been working on building out some of the state-focused sales teams more to get more out of the opportunities you have there. So maybe if we could double-click into that. And the second part of the question, somewhat unrelated, is, when we look at the SaaS revenue, you gave the guide for '26. Is there any way to think about sequencing each quarter? I mean, could there be quarters where it's sub-twenty, some quarters where it's well above 20? Just anything more you could share on kind of the flow?

Yeah, sure, Terry. Our state sales team — this was an initiative we really started a little over a year ago. It's taken some time to sort of build out, and we're still in the early stages of it. But we're pretty excited with the results that we've seen so far. The collaboration across Tyler, the ability for that state sales team to leverage their relationships to get Tyler products in through those connections, you know, it’s one of the reasons we acquired NIC to begin with. That deal in New Mexico, a deal that doesn't happen without that state sales team. It's collaboration across them and a couple of other divisions. We don't often talk about. We don’t really actually don’t often. We don’t talk about awards. We only talk about bookings. But generally speaking, the success that that sales team had really encouraging, particularly with some larger deals over $1,000,000 in ARR. Some of that takes time to ramp up, some can expand over time. But we're excited about where it is. We're still in early innings with that. In regards to the SaaS growth, the midpoint of our guidance is 21.5%. I don’t think there’s anything in particular that stands out with respect to any single quarter being varying a lot from that 20-plus percent to range. It can vary with timing of that lag from when we sign something to when the revenues actually hit, as well as the timing of flips. But generally, I think growth would be expected to be fairly consistent across the year.

And our next question comes from the line of Alexei Gogolev with JPMorgan.

Hello, everyone. Can you talk a bit more about partnerships that you have with various AI players?

With the partners we use in conjunction with our AI development activities, we do work with Anthropic and AWS and with OpenAI. We have active relationships with all of those major players in connection with the development work we're doing to bring AI into our products.

And our next question comes from the line of Ken Wong with Oppenheimer.

Fantastic. Thanks for taking my question. You guys called out the tough comps through most of '25 due to the ARPA pull forward. As you guys look to '26, how comfortable are you that that ARPA dynamic was limited to just that twelve month time frame? Is there potential that there's some deals in the pipeline that came out of '26 and beyond?

Okay. Yeah. It's obviously early in '26. What I would say generally when I look at the market and the leading indicators, the market looks really healthy right now. Our win rates continue to be strong. We talked earlier last year, particularly in the first half of the year, where there was a little bit lighter bookings. At the time, we were saying there really wasn't a change in the market. There were just more of a delay. We talked about an ARPA hangover. We also talked for whatever reason, some decisions just weren't being made. When you step back and you look at these leading indicators, for example, our public administration group in 2025 saw the highest number of RFPs that we've seen in five years. Now RFPs take a long time to work their way through, to work through an award, to work through a contract, to work through revenue, but that's a pretty good leading indicator. Our sales, like I mentioned earlier, we don’t like to talk about awards. But sales activity in sequentially throughout 2025 and into 2025. We mentioned some things going off the state sales team. So and also really, really strong sales. Our public admin group’s justice group tends to be a little bit lumpier. Public safety has got a lot of momentum. So what we're seeing in the market is good healthy demand. We're not seeing anything at this point of delays on deals, and it gives us confidence in the plan that we put out.

And our next question comes from the line of Michael James Turrin with Wells Fargo Securities. Your line is open.

Hey, great. Thanks. Appreciate you taking the question. I wanted to just go back to the SaaS revenue line there. Given the initial guidance looks for a bit of a reacceleration in the coming years. So Brian, I wanted to just understand the context of that a bit better. You've mentioned flips. How big a factor are those? And how much visibility do you have into that line given current bookings trends into the coming year?

Yeah. And I think at the end of Q3, when we gave our sort of initial look into 2026 SaaS revenues and talked at that point about a confidence that that growth would be above 20%. Our actual guidance is in that 20.5% to 22.5% range. We talked about the factors that build up to that revenue growth: the majority of that, I think around 13% of the growth comes from things that are already booked at the end of the year. Some of those are things that we signed even going back into 2024. Whether it's the revenues from those deals actually starting or those that we had a partial year of revenues for in 2025 now having a full year of revenues in 2026, so a sizable portion of that growth comes from things that are already in hand. And as we've talked about, bookings grew sequentially, SaaS bookings throughout the year. I think we have a high degree of confidence, and there's still some movement around timing, but those would be pretty well in hand. About 3% to 4% will come from flips. We have a pretty good view of those flips based on either things that are already in the works with clients or conversations we're having with clients around the timing of those flips. So fairly good confidence around that growth.

Yeah, Michael. I mean, we take a bottoms-up approach, as Brian said, and know, you take your existing run rate. You've got the uplift from that. You got the full value run rate. We had some flips last year that pushed that were in our plan that we're expecting to happen this year. Then, obviously, new clients will contribute somewhat this year and then more meaningfully in '27.

And our next question comes from the line of Saket Kalia with Barclays.

Okay, great. Hey, guys, thanks for taking my question here.

Brian, I actually thought the duration point that you made on SaaS bookings was really important, and I think that was a new disclosure. Or maybe just emphasize more. And the reason why I say that is a lot of us look at SaaS bookings, which to your point, were up 4% for '25. But by my calculations, duration actually went down by nearly 40%. And so maybe the question is, is there a way that you think about the annualized value of SaaS bookings? Because I think the view is that 20% — I mean, we just heard it in prior questions. The view is that 20% SaaS revenue growth is gonna be tough to do given mid-single digit bookings growth, but it feels like duration is a significant headwind. So can you just talk through that dynamic a little bit? Yeah. I mean, in terms of total SaaS bookings, the duration, especially in the last two quarters of this year, was a significant headwind, given not only just the number of large deals, but the number of deals that had sort of longer than our standard term. We generally lead with three years on new SaaS deals, and we've had some of those in last year, especially the Maine deal, the largest deal had an eight-year term to it. So that has been a factor in the total SaaS growth. In Q4, actually, if you look at the annual contract value from new deals and flips, that grew 12% year over year. So when you take out the duration factor, the growth was higher than the total SaaS growth. So you're correct in your observation, and we would expect that that duration sort of normalizes more toward that three-year standard. But it does mask a bit of the strength in last quarter's bookings.

And our next question comes from the line of Aleksandr J. Zukin with Wolfe Research. Your line is open.

Yes. Hey, guys. Thanks for taking the question. I guess maybe two for me. The first one, around maybe just bookings growth expectations on an annualized basis for fiscal 2026, as you kind of sit here today, just give us a sense for the mentioned the buying environment improving, but are you seeing any accelerating sales cycles driven by either increased want for AI adoption or increased fear around other factors driving a faster time to SaaS conversion?

And to the extent that, you know, again, we're not used to the SaaS revenue guidance yet relative to the many years prior being moved up this quickly. How should we think about the linearity and seasonality of the SaaS business? Is this a metric you would expect to kind of, you know, update higher every quarter? Or should we rein in our expectations on that front?

Well, we don’t guide to a bookings number for next year, other than the statement we said we expect SaaS bookings to grow in '26 over 2025. And as we talked about the market conditions, the activity in RFPs that strengthen our pipeline all give us confidence around that. We expect the growth to be fairly consistent across the year. And that does mean there’s really solid sequential growth in SaaS revenues. Other than that, I don’t think there’s much more to add.

I don't know. You know, we'll modify guidance throughout the year as we always do, based on conditions. But the other thing I pointed out in the prepared remarks, the FTR acquisition is not included in our current guidance. We'll revise our guidance after that closes, and the timing of that is uncertain, although we expect that to be towards the end of the first quarter, but it is subject to regulatory approval. So, Alex, we’ve got it. I mean, it's not a surprise, but we obviously have internal sales numbers, internal bookings numbers, not just for '26, but actually multiyear. The further out you get, the harder it is. But we have all that internally that we drive towards. But again, we don't publish that, like we don't generally publish awards.

And our next question comes from the line of Charles S. Strauzer with CJS Securities. Your line is open.

Hi, good morning. Picking up on the capital allocation question that was just answered, when you look at the M&A opportunities that are out there that maybe a quarter or two ago weren't there because the valuations have basically contracted severely. Are you seeing potential opportunities there that may be more intriguing in the near term versus buybacks?

I would say, in a general sense, yes, Charlie. I've had that discussion specific discussion with some of the executive team. There's been no question not just in the last year, but going back five, six, seven years, there have been deals that we've looked at where the valuations were just getting sort of, I think, ridiculous. And it would be my sense that people have to readjust. This is a little different than three, four years ago when we went through a rotation of capital out of software. When we're in a period of high interest rates and higher inflation, we didn't really see valuations change. I think this environment should lead to that. The other difference is four years ago, our balance sheet wasn't in the position it was. So those are the things that get me excited about the future. We're gonna continue to look at M&A just because we have real good visibility on multiyear free cash flow. We're not being reckless; we're gonna continue our disciplined approach. We're gonna look for the right deals at the right time. But yes, it's something that again, makes me excited about the future, and I'm really glad we're in the position we're in today, given where the market is.

And our next question comes from the line of Mark William Schappel with BTIG. Your line is open.

Hey, thank you for taking the question. Brian, I just want to double click on the SaaS net new ARR growth of 12%. Here in Q4, which I think is great on a very tough comp. Would love to get some color on where you thought that would have been when you gave the preliminary guide last quarter for 20% SaaS revenue growth in 2026. And maybe just how much of your incremental confidence is being driven between the new bookings you're seeing from new SaaS deals versus conversions?

We've set a lot of the strength in the bookings come not just from conversions and a really solid pipeline of sort of new name deals, but also around renewals and expansions with existing customers. So a lot of add-on sales to existing customers, some of those coinciding with a flip of an on-prem customer, and good growth around renewals and pricing on those renewals. I'd say fourth quarter bookings that inform our guidance for this year were pretty much in line with what we expected when we gave that early look at 2026 growth. We even said back at the beginning of the year in '25, when bookings were a bit slow, that we expected to see strong growth sequentially through the year, and we did, in fact, see that. So the underlying market conditions continued to support that, and I'd say generally, the order played out as we expected.

And our next question comes from the line of Clarke Jeffries with Piper Sandler. Your line is open.

I wanted to confirm, if the Texas contract kind of rolled off mid-quarter or at the end of the quarter. And just generally, within the guide for transaction revenue next year, what are your rough expectations for merchant fees? Thank you.

Yeah, Texas didn't just end. It's in a single, you know, in on a cliff. It wound down throughout the year, really starting early in the year, as some of the services migrated away. Originally, the contract was, by terms, to end in August. We extended that as the new provider wasn't fully ready to take over all the services. There was some uncertainty throughout the second half of the year about what the revenues would be. At the end of Q3, we expected that Texas revenues for the full year would be around $40,000,000, and that for the fourth quarter, they ended up being about almost $4,000,000 below that expectation. We ended up with revenues from Texas being around $36,000,000. It was a very low-margin contract, so it didn't have as meaningful an impact on operating margin. But part of our shortfall in revenues in Q4 was related to that contract producing a little bit less revenue than we expected for the year. Merchant fees for the full year will be up. I don’t think we’ve guided to a specific number, but we do expect those to grow. As we've talked about, most of the growth in our payments business is in the gross model. So we're continuing to expand the sale of payment services to embed it with our software. Those are generally provided under a gross model. We've also mentioned that we continue to expand services and grow volumes under our existing arrangements. And we're tending to move away from some of the third-party arrangements that have been on a net model. So more of our payments business will be on the gross model, and that will drive more growth in merchant fees.

And our next question comes from the line of Andrew Sherman with TD Cowen. Your line is open.

Lynn, given the state of investor concerns on AI disruption to software these days, it'd be great if you could talk about your barriers to entry; why it would be hard to create your apps and platform with AI. Thanks.

Yeah, that's a good question, Andrew. At the end of the day, AI is only as good as the data it's on and the access it's got. And the data resides, you know, through our systems. We have unique domain expertise regarding workflows. I think we're just our relationships with our clients and our trusted relationships, you know, they're turning to us to be their AI partner. We've outlined a number of our AI initiatives — things that we're doing currently. We've embedded AI into all our flagship products, doing things like automating repetitive workflows and things that consume a lot of time that create measurable savings for the clients. We're doing things with both R&D and through M&A. You know, we have examples like AP automation, report writing assistant, and geo. These are all things that are deeply embedded with our systems of record. That others don't have that access to. Again, the trust that our clients have, I think, is also a significant barrier. We're gonna detail a little bit more of how Tyler looks in a cloud living world, utilizing AI at our Investor Day. You will see our strategy unfold a little bit more there. Sometimes I'm a little hesitant to talk too much about specific strategic things just for competitive reasons, but we will be providing a little more higher level at that Investor Day.

And our next question comes from the line of Jonathan Frank Ho with William Blair. Your line is open.

Hi, good morning. I wanted to maybe dig in a little bit more embedding transaction capabilities into your products. Can you give us a sense of where we are in terms of penetrating your large base of installed customers? And with this broader rollout of payments capabilities, how do we think about the cadence of adoption over time? Thank you.

Yeah, I think, Jonathan, it's gonna depend on the product and it's gonna depend on what we're doing with the product. For example, disbursements, AP automation that I just mentioned, is really in its early stages and doesn’t have much penetration. When you look at different product lines, you know, our utility billing client base is gonna have a different penetration than maybe our ERP base. And so it kind of varies by product, and it varies by what we're trying to do with that product. We continue to introduce new products and continue to embed more things with our products. So I think right now, it's kind of hard to give a broad brush look at it, other than to say the opportunity still is extremely meaningful to us.

And our next question comes from the line of Unknown Analyst with Goldman Sachs. Your line is open.

Great. Thanks so much for taking the question. R&D expense, I think the guide a bit higher than our expectations. You mentioned products and AI on the call, but maybe any more detail on specific areas driving that and then how we should think about what peak R&D intensity looks like for this business over the medium term?

Yes. R&D as a percentage of revenue will be about 8.8, approximately eight to 9% of revenue, up from about 5.5% in 2024. There's or that was the change in 2025. It rose. As we've talked about, we have an ongoing sort of migration of some development expense that is currently reported in our cost of sales. As we continue to move our business model more towards cloud and more of our development taking place around cloud-native products, that development expense is moving from cost of sales to R&D. There's about $20,000,000 of that in 2026 in the guide. The remainder of the growth is really around investments across Tyler, some of which is AI. A significant amount is AI. We haven't broken out our actual how much of our increases in AI, but there is a growing investment in AI as well as investments across product innovation, widely across Tyler. So I think we expect to settle in more around the percentage of revenue that we'll see in 2026, as closer to sort of a long-term level of R&D investment.

And our next question comes from the line of S. Kirk Materne with Evercore ISI. Your line is open.

Yes. Thanks. Maybe just two quick ones. Lynn, you mentioned you had your ERP AI sort of grouped together. I was curious, what are your customers asking for or thinking about in terms of monetization around AI? Or how do they want to see AI sort of delivered to them in terms of how they pay for it?

There's obviously a lot of discussion about seats versus consumption. We’d love to hear the feedback you guys have gotten so far, realizing it's early. And then, Brian, I think last quarter, you gave us a little bit of a buildup on SaaS growth. You might have said it earlier, but I think it was something like 12% was coming from booked. You know, there's some coming from, you know, soon to be booked and then some flips. I was wondering if you still have that sort of breakdown for the updated guidance.

Yeah, Kirk. I think our clients are looking for efficiencies and ROI. We don’t currently plan to have seat-based AI pricing. It's more on a SaaS type model. So what they're looking for is really driving that ROI. And those are the discussions we're having. How do we make their lives better? How do we free up those resources? And they're willing to pay for those. And on the deconstructed SaaS growth, about 13% of the midpoint of our guidance, about 13% comes from prior bookings, some of which would be '24 bookings and '25 bookings. About 5% comes from bookings in 2026. That includes new logos, cross-sells, and upsells, and a lot of that is sales back into the existing customer base. Most of those things would be in our pipeline somewhere today, and about 3% comes from flips.

And our next question comes from the line of Peter Heckmann with D. A. Davidson. Your line is open.

Hey. Good morning. Long call. Just had a quick question here. In terms of the amount of acquired revenue in your guidance from the four deals closed last year, is that is it up $14,000,000 to $15,000,000 for the full year a good assumption? And then in terms of For The Record, you know, for annualized revenue, should we think about something close to maybe $45,000,000 or $50,000,000?

Yeah, that would be the ballpark for For The Record. Somewhere in that range, we'll update our guidance for the year to incorporate that once that closes. And, yeah, you're in the ballpark. It would be somewhere, you know, a little north of $10,000,000 for the revenues from the businesses we acquired during 2025.

I would caution you too. I agree. We're not in a position today to make any sort of guidance on For The Record, whatever ballpark we're talking about. Keep in mind that For The Record has been going through a transformative SaaS cloud shift with their product offering.

And our next question comes from the line of Parker Lane with Stifel. Your line is open.

Hi, this is Matthew Kickert on for Parker. Thanks for taking my question. You mentioned 10% to 12% underlying growth for the payments and transaction segment next year. Is that something you view as a run rate coming out of 2026? And just more broadly, what would be some of the levers for mid-term growth on that segment? Thank you.

Yeah, that range is exactly in line with, I think, that 10% to 13% we talked about as our sort of midterm growth rate for the transaction business going back to our 2023 Investor Day. So that is the right in the range that we expect to be kind of the run rate going forward. That's driven by our strategy of expanding the transaction business within our existing software customer base by integrating or by selling integrated payments to those software customers, both new customers and existing customers. It's higher volume, driving greater adoption of online services, and driving higher volumes through the existing customer base. Longer-term, there'll be more and more contributions from adding disbursements to the portfolio. We do have instances where we're providing software products to clients but getting paid under a transaction-based arrangement. So rather than that showing up in SaaS bookings and SaaS revenues, it's showing in transaction revenues. One of the deals Lynn called out this quarter was a deal for motor vehicle digital motor vehicle titling solution for one of our state enterprise customers under that kind of arrangement. So that also contributes to the low double-digit SaaS growth or transaction growth.

And our next question comes from the line of Keith Michael Housum with Northcoast Research. Your line is open.

Good morning, guys. Just trying to unpack those bookings numbers a little bit. I know we've been talking about the SaaS bookings primarily, but if I look at your services and other bookings year-over-year, it's down about 22%, you know, down significantly in the fourth quarter. Can you perhaps just unpack why that is for the year-over-year decline? How to think about that going forward?

Sure. Probably the biggest factor there is the contract reserve, the $10,000,000 contract reserve we took in Q4. That impacted bookings, so it created negative license revenues. Most of that was reversal of license revenues, so that also effectively comes out of bookings. That's the biggest factor there, and that was, I think, $8,800,000 of licenses and a little less than around a million of professional services. In general, professional services, which we have talked about for a long time, is being very low margin or negative margin business for us. While we have a number of initiatives to improve our efficiency and profitability around the pro services business, we also don't want to grow that segment of our business at the same rate the rest of our business grows. So we're having success in delivering software more efficiently with fewer services. Really trying to limit the amount of custom development work we do that falls in professional services. So part of that is by design that we don't want to grow services at low margins at the same rate, similar to hardware. So, you know, that positive change in the revenue mix is reflected in lower bookings in those categories. So we're really focused on the higher growth in the more valuable revenue lines in SaaS and transactions.

And that concludes our question and answer session. I will now turn the call back over to H. Lynn Moore for closing remarks.

Thanks, Abby, and thanks, everybody, for joining us today. If you have any further questions, please feel free to contact Brian K. Miller and myself. Thanks again, and have a great day.

And ladies and gentlemen, this concludes today's call, and we thank you for your participation. You may now disconnect.