Aurora Mobile Limited Announces First Quarter 2026 Unaudited Financial Results

SHENZHEN, China, May 26, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (“Aurora Mobile” or the “Company”) (NASDAQ: JG), a leading provider of customer engagement and marketing technology services, today announced its unaudited financial results for the first quarter ended March 31, 2026. First Quarter 2026 Financial Highlights Revenues were RMB93.3 million (US$13.5 million), an increase of 5% year-over-year.Cost of revenues was RMB27.0 million (US$3.9 million), a decrease of 10% year-over-year.Gross profit was RMB66.3 million (US$9.6 million), an increase of 13% year-over-year.Total operating expenses were RMB66.1 million (US$9.6 million), an increase of 9% year-over-year.Net income was RMB1.2 million (US$0.2 million), compared with a net loss of RMB1.6 million in the same quarter last year.Net income attributable to Aurora Mobile Limited’s shareholders was RMB1.0 million (US$0.1 million), compared with a net loss attributable to Aurora Mobile Limited’s shareholders of RMB2.6 million in the same quarter last year.Adjusted net income (non-GAAP) was RMB1.6 million (US$0.2 million), compared with a RMB1.2 million adjusted net loss in the same quarter last year.Adjusted EBITDA (non-GAAP) was RMB2.9 million (US$0.4 million), compared with RMB0.5 million in the same quarter last year. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, “We had a great start to financial year 2026. In Q1 of 2026, we: Achieved another GAAP net profit quarter, marking our fourth consecutive profitable quarter;Delivered 5% year-over-year revenue growth;Grew Core Developer Subscription Service revenue to a record high of RMB64.9 million;Increased EngageLab’s Annual Recurring Revenue (“ARR”) for March 2026 to US$11.7 million, representing a stunning 172% year-over-year growth;Achieved year-over-year growth in gross profit and gross margin; andPosted Net Dollar Retention Rate for our core Developer Subscription business, a key SAAS performance indicator, of 103%.” Mr. Shan-Nen Bong, Chief Financial Officer of Aurora Mobile, added, “Q1 was a tough quarter, but we remained resilient and managed to navigate through these rough waters. Our Q1’2026 results speak for themselves: we delivered revenue growth, and our EngageLab business continues to scale new highs. This momentum provides a solid foundation for the rest of 2026. We remain committed to expanding the business on a global level, while maintaining strong spending discipline. We believe this combination is the right strategy to move the business forward.” First Quarter 2026 Financial Results Revenues were RMB93.3 million (US$13.5 million), an increase of 5% from RMB89.0 million in the same quarter of last year, attributable to a 15% increase in revenue from Developer Services and partially offset by a 19% decrease in revenue from Vertical Applications. Cost of revenues was RMB27.0 million (US$3.9 million), a decrease of 10% from RMB30.1 million in the same quarter of last year. The decrease was mainly due to a RMB2.1 million decrease in media cost and a RMB3.0 million decrease in other direct costs. The impact is partially offset by a RMB1.1 million increase in cloud cost and a RMB1.0 million increase in message channel costs. Gross profit was RMB66.3 million (US$9.6 million), an increase of 13% from RMB58.8 million in the same quarter of last year. Total operating expenses were RMB66.1 million (US$9.6 million), an increase of 9% from RMB60.6 million in the same quarter of last year. Research and development expenses were RMB28.7 million (US$4.2 million), an increase of 17% from RMB24.6 million in the same quarter of last year, mainly due to a RMB1.4 million increase in personnel costs and a RMB2.2 million increase in technical service expense.Sales and marketing expenses were RMB25.9 million (US$3.8 million), an increase of 11% from RMB23.3 million in the same quarter of last year, mainly due to a RMB2.4 million increase in personnel costs and travelling expenses.General and administrative expenses were RMB11.5 million (US$1.7 million), a decrease of 9% from RMB12.7 million in the same quarter of last year, mainly due to a RMB1.8 million decrease in bad debt provision. Income from operations was RMB0.5 million (US$68 thousand), compared with a loss from operations of RMB1.5 million in the same quarter of last year. Net income was RMB1.2 million (US$0.2 million), compared with a net loss of RMB1.6 million in the same quarter of last year. Adjusted net income (non-GAAP) was RMB1.6 million (US$0.2 million), compared with a RMB1.2 million adjusted net loss in the same quarter of last year. Adjusted EBITDA (non-GAAP) was RMB2.9 million (US$0.4 million), compared with RMB0.5 million for the same quarter of last year. The cash and cash equivalents, restricted cash and short-term investment were RMB142.2 million (US$20.6 million) as of March 31, 2026, compared with RMB173.4 million as of December 31, 2025. Update on Share Repurchase As of March 31, 2026, the Company had repurchased a total of 441,365 ADSs, of which 41,683 ADSs, or around US$316.1 thousand were repurchased during the first quarter in 2026. ADS refers to American Depositary Shares, each 3 ADS representing 40 Class A common shares. Conference Call The Company will host an earnings conference call on Tuesday, May 26, 2026 at 7:30 a.m. U.S. Eastern Time (7:30 p.m. Beijing time on the same day). All participants must register in advance to join the conference using the link provided below. Please dial in 15 minutes before the call is scheduled to begin. Conference access information will be provided upon registration. Participant Online Registration: https://register-conf.media-server.com/register/BI1e348d0587ca40d88837f3c15b435b90 A live and archived webcast of the conference call will be available on the Investor Relations section of Aurora Mobile’s website at https://ir.aurora-mobile.com/. Use of Non-GAAP Financial Measures In evaluating the business, the Company considers and uses two non-GAAP measures, adjusted net (loss)/income and adjusted EBITDA, as a supplemental measure to review and assess its operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U.S. GAAP. The Company defines adjusted net (loss)/income as net (loss)/income excluding share-based compensation. The Company defines adjusted EBITDA as net (loss)/income excluding interest expense, depreciation of property and equipment, amortization of intangible assets, income tax expenses/(benefits) and share-based compensation. The Company believes that adjusted net (loss)/income and adjusted EBITDA help identify underlying trends in its business that could otherwise be distorted by the effect of certain expenses that it includes in loss from operations and net (loss)/income. The Company believes that adjusted net (loss)/income and adjusted EBITDA provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by the management in their financial and operational decision-making. The non-GAAP financial measures are not defined under U.S. GAAP and are not presented in accordance with U.S. GAAP. The non-GAAP financial measures have limitations as analytical tools. One of the key limitations of using adjusted net (loss)/income and adjusted EBITDA is that they do not reflect all items of income and expense that affect the Company’s operations. Further, the non-GAAP financial measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating the Company’s performance. The Company encourages you to review its financial information in its entirety and not rely on a single financial measure. Reconciliations of the non-GAAP financial measures to the most comparable U.S. GAAP measure are included at the end of this press release. Net Dollar Retention Rate Net Dollar Retention Rate is calculated for a trailing 12-month period by first identifying all Developer Subscription customers (excluding private cloud business) in the prior 12-month period, and then calculating the quotient from dividing the revenue generated from such customers in the trailing 12-month period by the revenue generated from the same group of customers in the prior 12-month period. Annual Recurring Revenue We define Annual Recurring Revenue (“ARR”) as the annualized revenue run rate of subscription agreements from all customers at a point in time. We calculate ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all customers for the relevant month. Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile’s strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile’s strategies; Aurora Mobile’s future business development, financial condition and results of operations; Aurora Mobile’s ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide. For more information, please visit https://ir.aurora-mobile.com/. For investor and media inquiries, please contact: Aurora Mobile Limited E-mail: [email protected] Christensen Advisory Ms. Xiaoyan Su E-mail: [email protected] Footnote: This announcement contains translations of certain RMB amounts into U.S. dollars at specified rates solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to U.S. dollars are made at a rate of RMB6.8980 to US$1.00, the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of March 31, 2026. AURORA MOBILE LIMITED UNAUDITED INTERIM CONDENSED CONSOLIDATED INCOME STATEMENTS (Amounts in thousands of Renminbi (“RMB”) and US dollars (“US$”), except for number of shares and per share data) Three months ended March 31, 2025 December 31, 2025 March 31, 2026 RMB RMB RMB US$ Revenues 88,961 105,154 93,284 13,523 Cost of revenues (30,117) (35,488) (27,007) (3,915) Gross profit 58,844 69,666 66,277 9,608 Operating expenses Research and development (24,607) (28,277) (28,713) (4,163) Sales and marketing (23,303) (28,431) (25,895) (3,754) General and administrative (12,676) (11,446) (11,498) (1,667) Total operating expenses (60,586) (68,154) (66,106) (9,584) Other operating income 197 1,244 305 44 (Loss)/Income from operations (1,545) 2,756 476 68 Foreign exchange gain/(loss), net 38 (107) (502) (73) Interest income 236 440 676 98 Interest expenses (39) (4) (6) (1) Other income - 393 459 67 Gains from fair value change 38 131 44 6 (Loss)/Income before income taxes (1,272) 3,609 1,147 165 Income tax (expenses)/benefits (336) (573) 49 7 Net (loss)/income (1,608) 3,036 1,196 172 Less: net income attributable to noncontrolling interests 944 27 177 26 Net (loss)/income attributable to Aurora Mobile Limited’s shareholders (2,552) 3,009 1,019 146 Net (loss)/income per share, for Class A and Class B common shares: Class A and B Common Shares - basic (0.03) 0.04 0.01 0.00 Class A and B Common Shares - diluted (0.03) 0.04 0.01 0.00 Shares used in net (loss)/income per share computation: Class A Common Shares - basic 63,254,710 63,255,984 62,620,381 62,620,381 Class B Common Shares - basic 17,000,189 17,000,189 17,000,189 17,000,189 Class A Common Shares - diluted 63,254,710 63,255,984 66,868,866 66,868,866 Class B Common Shares - diluted 17,000,189 17,000,189 17,000,189 17,000,189 Other comprehensive loss Foreign currency translation adjustments (82) (877) (1,615) (234) Total other comprehensive loss, net of tax (82) (877) (1,615) (234) Total comprehensive (loss)/income (1,690) 2,159 (419) (62) Less: comprehensive income attributable to noncontrolling interests 944 27 177 26 Comprehensive (loss)/income attributable to Aurora Mobile Limited’s shareholders (2,634) 2,132 (596) (88) AURORA MOBILE LIMITED UNAUDITED INTERIM CONDENSED CONSOLIDATED BALANCE SHEETS (Amounts in thousands of Renminbi (“RMB”) and US dollars (“US$”)) As of December 31, 2025 March 31, 2026 RMB RMB US$ ASSETS Current assets: Cash and cash equivalents 167,955 132,651 19,230 Restricted cash 384 4,549 659 Derivative asset - 130 19 Short-term investments 5,090 4,970 720 Accounts receivable 43,228 43,688 6,333 Prepayments and other current assets 15,306 17,165 2,490 Total current assets 231,963 203,153 29,451 Non-current assets: Long-term investments 112,609 111,993 16,236 Property and equipment, net 2,798 2,597 376 Operating lease right-of-use assets 14,873 14,245 2,065 Intangible assets, net 9,966 8,874 1,286 Goodwill 37,785 37,785 5,478 Digital assets - 385 56 Deferred tax assets 6 8 1 Other non-current assets 6,165 6,078 881 Total non-current assets 184,202 181,965 26,379 Total assets 416,165 385,118 55,830 LIABILITIES AND SHAREHOLDERS’ EQUITY Current liabilities: Accounts payable 39,404 36,313 5,264 Deferred revenue and customer deposits 178,650 173,907 25,211 Operating lease liabilities 3,982 3,840 557 Accrued liabilities and other current liabilities 80,939 60,682 8,797 Total current liabilities 302,975 274,742 39,829 Non-current liabilities: Operating lease liabilities 11,432 10,764 1,560 Deferred tax liabilities 1,883 1,740 252 Other non-current liabilities 450 450 65 Total non-current liabilities 13,765 12,954 1,877 Total liabilities 316,740 287,696 41,706 Shareholders’ equity: Common shares 51 51 7 Treasury shares (6,430) (8,611) (1,248) Additional paid-in capital 1,049,029 1,049,626 152,164 Accumulated deficit (995,292) (994,273) (144,139) Accumulated other comprehensive income 18,440 16,825 2,439 Total Aurora Mobile Limited’s shareholders’ equity 65,798 63,618 9,223 Noncontrolling interests 33,627 33,804 4,901 Total shareholders’ equity 99,425 97,422 14,124 Total liabilities and shareholders’ equity 416,165 385,118 55,830 AURORA MOBILE LIMITED RECONCILIATION OF GAAP AND NON-GAAP RESULTS (Amounts in thousands of Renminbi (“RMB”) and US dollars (“US$”)) Three months ended March 31, 2025 December 31, 2025 March 31, 2026 RMB RMB RMB US$ Reconciliation of Net (Loss)/Income to Adjusted Net (Loss)/Income: Net (loss)/income (1,608) 3,036 1,196 172 Add: Share-based compensation 407 2,177 429 62 Adjusted net (loss)/income (1,201) 5,213 1,625 234 Reconciliation of Net (Loss)/Income to Adjusted EBITDA: Net (loss)/income (1,608) 3,036 1,196 172 Add: Income tax expenses/(benefits) 336 573 (49) (7) Interest expenses 39 4 6 1 Depreciation of property and equipment 266 216 219 32 Amortization of intangible assets 1,019 1,074 1,071 155 EBITDA 52 4,903 2,443 353 Add: Share-based compensation 407 2,177 429 62 Adjusted EBITDA 459 7,080 2,872 415 AURORA MOBILE LIMITED UNAUDITED SAAS BUSINESSES REVENUE (Amounts in thousands of Renminbi (“RMB”) and US dollars (“US$”)) Three months ended March 31, 2025 December 31, 2025 March 31, 2026 RMB RMB RMB US$ Developer Services 62,322 76,105 71,629 10,384 Subscription 53,467 61,882 64,894 9,408 Value-Added Services 8,855 14,223 6,735 976 Vertical Applications 26,639 29,049 21,655 3,139 Total Revenue 88,961 105,154 93,284 13,523 Gross Profits 58,844 69,666 66,277 9,608 Gross Margin 66.1% 66.3% 71.0% 71.0%