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6-K

Sap SE (SAP)

6-K 2021-04-23 For: 2021-04-23
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Added on April 07, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13a-16 OR 15d-16 OF

THE SECURITIES EXCHANGE ACT OF 1934

April 23, 2021

Commission file number:

1-14251

SAP SE

(Exact name of registrant as specified in its charter)

SAP EUROPEAN COMPANY

(Translation of registrant's name into English)

Dietmar-Hopp-Allee 16

69190 Walldorf

Federal Republic of Germany

(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F     x Form 40-F     ¨

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

Yes                 ¨ No                 x

If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-_______.

SAP SE

FORM 6-K

On April 23, 2021, SAP SE, (“SAP"), filed a quarterly statement with Deutsche Boerse AG for the first quarter ended March 31, 2021 (the “Quarterly Statement”). The Quarterly Statement is attached as Exhibit 99.1 hereto and incorporated by reference herein.

This Quarterly Statement discloses certain non-IFRS measures. These measures are not prepared in accordance with IFRS and are therefore considered non-IFRS financial measures. The non-IFRS financial measures that we report should be considered in addition to, and not as substitutes for or superior to, revenue, operating income, cash flows, or other measures of financial performance prepared in accordance with IFRS.

Please refer to Explanations of Non-IFRS Measures online (www.sap.com/about/investor/index.epx) for further information regarding the non-IFRS measures.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission (the "SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

2

EXHIBITS

Exhibit No. Exhibit
99.1 Quarterly Statement dated April 22, 2021
3

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SAP SE
(Registrant)
By: /s/ Christopher Sessar
Name: Dr. Christopher Sessar
Title: Chief Accounting Officer
By: /s/ Julia Zicke
Name: Dr. Julia Zicke
Title: Co-Head Corporate Accounting and Reporting

Date: April 23, 2021

4

EXHIBIT INDEX

Exhibit No. Exhibit
99.1 Quarterly Statement dated April 22, 2021
5

Exhibit 99.1

Quarterly<br>Statement Q1 2021

Stellar Start to 2021

Fastest Growth in NewCloud Business in Five Years

Reaccelerates CurrentCloud Backlog, Up 19% at Constant

Currencies, to €7.6Billion


· S/4HANA<br> Current Cloud Backlog Up 43% At Constant Currencies<br> Highlighting SAP’s Accelerated<br> Cloud Transition
· IFRS<br> EPS Up 29%; Non-IFRS EPS Up 63%
--- ---
· Operating<br> Cash Flow Up 3% To €3.09 Billion; Free Cash Flow Up 10% to €2.85 Billion
--- ---

^„^  We<br> are seeing very strong order entry growth across our applications portfolio. And we are just getting started. Our new offering ‘RISE<br> with SAP’ is rapidly becoming a massive accelerator to our customers’ business transformations with our platform at the<br> center. Together with our unique ecosystem of more than 22,000 partners and with a strong innovation pipeline for the year, we are<br> well on track with our strategy to deliver robust cloud growth.” ^„^  The<br> first quarter of 2021 was unique in many ways. We had the highest order entry growth across cloud and software in five years while<br> posting the strongest increase in Non-IFRS operating profit and margin in a decade. Free cash flow was up double-digit compared to<br> a record prior year. In the mid term SAP’s expedited shift to the cloud will accelerate topline growth and significantly increase<br> the resiliency and predictability of our business.”
Christian Klein, CEO Luka Mucic, CFO
| SAP Quarterly Statement Q1 2021 | 1 |

| --- | --- |

Walldorf, Germany –April 22, 2021

SAP SE (NYSE: SAP) today announced its financial results for the first quarter ended March 31, 2021.

Business Update First Quarter 2021

SAP saw a sharp acceleration in new cloud business across its cloud portfolio including Qualtrics, Human Experience Management, Procurement, Customer Experience, Business Technology Platform, as well as a strong start for ‘RISE with SAP’ which is driving customers’ business transformations in the cloud. Software licenses were up 7% (IFRS) and had strong, double-digit growth of 11% (Non-IFRS at constant currencies). SAP had significant competitive wins in ERP, digital supply chain and across its broader cloud solution portfolio.

Despite the continued impact of global travel restrictions on Concur’s business, SAP’s cloud revenue growth was resilient in the first quarter, up 7% (IFRS) and up 13% (Non-IFRS at constant currencies). SaaS/PaaS cloud revenue outside the Intelligent Spend business was up 17% (IFRS) and up 24% (Non-IFRS at constant currencies). Looking forward, SAP’s strong new cloud business performance is expected to reaccelerate cloud revenue growth.

Throughout the COVID-19 crisis, SAP continues to serve its customers effectively with an embedded virtual sales and remote implementation strategy. The company retains a disciplined approach to hiring and discretionary spend while capturing natural savings e.g. from lower travel, facility-related costs and virtual events. The prior year included a cost of approximately €36 million in relation to the cancellation of its in-person annual SAPPHIRE NOW and other customer events, as well as normal travel behavior.

Highlights

· Key<br> customer wins included: Unilever, BioNTech, IKEA, Nippon Express, BMW, Yamaha Motor Company,<br> Toshiba Corporation, AstraZeneca, Zalando, Deichmann, B. Braun, and Clemson University. AkzoNobel,<br> CONA Services, Daikin Chemicals, Olam International, Google, Bosch Siemens Hausgeräte,<br> Douglas, LIVEKINDLY Collective, Peloton, and Chobani went live on SAP solutions.
· SAP<br> launched "RISE with SAP" on January 27, a simplified pathway for customers to transform<br> their business in the cloud. In the first quarter alone, SAP closed more than 100 transactions.<br> Customers such as Carrefour Brazil, Sono Motors, KIA Chile, Hillrom, and Grupo Feromax chose<br> “RISE with SAP” in the first quarter.
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· In<br> total, more than 400 S/4HANA customers were added in the quarter, taking total adoption to<br> more than 16,400 customers, up more than 16% year over year, of which more than 9,600 are<br> live. In the first quarter, more than 50% of the additional S/4HANA customers were net new.
--- ---
· The<br> acquisition of Signavio was completed on March 5, significantly deepening SAP’s business<br> process intelligence capabilities.
--- ---
· SAP<br> closed the acquisition on AppGyver, a no-code development pioneer. AppGyver’s solutions<br> will become part of the SAP Business Technology Platform.
--- ---
· SAP<br> announced a strategic partnership with Dediq to jointly expand SAP’s financial services<br> portfolio with a significant investment in developing new solutions to better serve the rapidly<br> changing banking and insurance industry. The new solutions will be built as part of SAP’s<br> industry cloud solutions. SAP and Dediq intend to form a dedicated Financial Services Industry<br> (FSI) Unit, which will be jointly owned by the two companies. Pending regulatory approval,<br> the new FSI Unit is expected to be established in September 2021.
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· SAP<br> proposed a dividend of €1.85 per share for fiscal year 2020 representing a year-over-year<br> increase of €0.27 or 17%. The dividend is subject to shareholder approval at the upcoming<br> AGM to be held on May 12, 2021.
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| SAP Quarterly Statement Q1 2021 | 2 |

| --- | --- |

Financial Performance First Quarter 2021^1^

Current cloud backlog was up 15% to €7.63 billion and up 19% (at constant currencies). Cloud revenue was up 7% year over year to €2.14 billion (IFRS), up 7% to €2.15 billion (non-IFRS) and up 13% (non-IFRS at constant currencies). Software licenses revenue was up 7% year over year to €0.48 billion (IFRS and non-IFRS) and up 11% (non-IFRS at constant currencies). Cloud and software revenue was up 1% to €5.43 billion (IFRS and non-IFRS) and up 6% (non-IFRS at constant currencies). Services revenue was down 18% year over year to €0.9 billion (IFRS and non-IFRS) and down 14% (non-IFRS at constant currencies). This revenue decline reflects the November 2020 divestiture of SAP Digital Interconnect, which contributed approximately €90 million of services revenue (IFRS and non-IFRS) in the first quarter of 2020. Total revenue was down 3% year over year to €6.35 billion (IFRS and non-IFRS) and up 2% (non-IFRS at constant currencies).

The share of more predictable revenue^2^ grew by approximately 2 percentage points year over year to approximately 78% in the first quarter.

IFRS operating profit decreased 21% to €0.96 billion and IFRS operating margin decreased by 3.4 percentage points to 15.1% due to higher share-based compensation expenses (primarily related to Qualtrics IPO awards) and restructuring expenses related to the accelerated harmonization of SAP’s cloud delivery infrastructure. Non-IFRS operating profit increased 17% to €1.74 billion, up 24% (non-IFRS at constant currencies) and operating margin increased by 4.7 percentage points to 27.4%, up 4.9 percentage points (non-IFRS at constant currencies).

Earnings per share increased 29% to €0.88 (IFRS) and increased 63% to €1.40 (non-IFRS) reflecting another strong contribution from Sapphire Ventures.

Operating cash flow for the first quarter was €3.09 billion. Free cash flow increased 10% year over year to €2.85 billion. Cash flow was positively impacted by lower share-based and restructuring payments. Free cash flow was further supported by a decline in capex. At quarter end, net debt was –€2.66 billion.

Expanded Financial Disclosure – SAP’s Accelerated Cloud Transition

Starting with the first quarter 2021, SAP is expanding its financial disclosure to provide investors with transparency on the transition of its core ERP business to the cloud. Specifically, the Company is disclosing current cloud backlog and cloud revenue contributed by SAP S/4HANA Cloud, along with nominal and constant currencies year-over-year growth rates.

In the first quarter S/4HANA current cloud backlog was up 39% to €1.04 billion and up 43% (at constant currencies). S/4HANA cloud revenue was up 36% to €227 million (IFRS and non-IFRS) and up 43% (at constant currencies).

SAP S/4HANA Cloud represents SAP’s cloud offering for core ERP processes. It mainly includes cloud solutions for financial management, supply chain management, engineering and manufacturing, order management and asset management, as well as associated data management, analytics, development and integration capabilities.

“RISE with SAP “, SAP’s holistic offering for business transformation in the cloud, is an important driver of S/4HANA Cloud and Business Technology Platform adoption.

^1^ The Q1 2021 results were also impacted by other effects. For details please refer to the disclosures on page 24 of this document.

^2^ Share of more predictable revenue is the total of non-IFRS cloud revenue and non-IFRS software support revenue as a percentage of total revenue.

| SAP Quarterly Statement Q1 2021 | 3 |

| --- | --- |

Segment Performance First Quarter 2021

SAP’s three reportable segments “Applications, Technology & Support”, “Qualtrics” and “Services” showed the following performance:

Applications, Technology & Support (AT&S)

Segment revenue in AT&S was down 1% to €5.31 billion year over year (up 4% at constant currencies). Segment performance was driven by strong double-digit cloud revenue growth in S/4HANA Cloud, Digital Supply Chain, Business Technology Platform, and Customer Experience, in particular ecommerce. Software licenses revenue grew sharply driven by a significant number of ERP and supply chain competitive wins against peers. Segment support revenues were flat at constant currencies (year over year) reflecting high retention rates coupled with the shift of some support revenue to cloud.

Qualtrics

Qualtrics segment revenue was up 25% to €202 million year over year (up 37% at constant currencies). The strong growth was driven by companies using Qualtrics experience data and insights to drive employee retention and engagement, to find new customers and strengthen relationships to keep the ones they already have. LIXIL, Singapore Post, Bank of Montreal, Los Angeles County Public Health, Mitsubishi Electric Corporation, Royal Caribbean International, and many others selected Qualtrics Experience Management Solutions.

Services

Services segment revenue was down 12% to €800 million year over year (down 8% at constant currencies). The services implementation business continues to demonstrate its resilience and flexibility with SAP’s shift to remote delivery, and SAP’s premium services remain in high demand. However, SAP’s training business continues to be impacted due to delays in re-opening of global training centers.

Segment Results at a Glance

First Quarter 2021

**** Applications, Technology & Support Qualtrics Services
€ million, unless<br> otherwise stated<br><br> <br>(Non-IFRS) Actual<br><br> <br>Currency ∆<br> in % ∆<br> in %<br><br> <br>const.<br> <br><br> curr. Actual<br><br> <br>Currency ∆<br> in % ∆<br> in %<br><br> <br>const.<br> <br><br> curr. Actual<br><br> <br>Currency ∆<br> in % ∆<br> in %<br><br> <br>const.<br><br> curr.
Cloud<br> revenue 1,958 4 10 160 33 45 0 NA NA
Segment<br> revenue 5,314 –1 4 202 25 37 800 –12 –8
Segment<br> profit (loss) 2,127 8 13 13 <-100 <-100 170 26 33
Cloud<br> gross margin (in %) 68.8 –0.1pp –0.2pp 92.2 1.4pp 1.5pp NM^1)^ NM^1)^ NM^1)^
Segment<br> margin (in %) 40.0 3.1pp 3.2pp 6.4 16.5pp 15.6pp 21.2 6.4pp 6.5pp

^1)^NM = not meaningful

Regional Revenue Performance First Quarter 2021

SAP had a strong performance across all of its regions.

In the EMEA region, cloud and software revenue increased 5% (IFRS) and 7% (non-IFRS at constant currencies). Cloud revenue increased 21% (IFRS) and 24% (non-IFRS at constant currencies) with Germany and Switzerland being highlights.

In the Americas region, cloud and software revenue decreased 6% (IFRS) and was up 3% (non-IFRS at constant currencies). Cloud revenue decreased 2% (IFRS) and was up 7% (non-IFRS at constant currencies). Canada and Mexico had a robust performance.

In the APJ region, cloud and software revenue increased 7% (IFRS) and 11% (non-IFRS at constant currencies). Cloud revenue increased 14% (IFRS) and 18% (non-IFRS at constant currencies) with Japan, Australia and Singapore being highlights.

| SAP Quarterly Statement Q1 2021 | 4 |

| --- | --- |

Financial Results at a Glance

First Quarter 2021

**** IFRS Non-IFRS^1)^
€<br> million, unless otherwise stated Q1 2021 Q1<br> 2020 ∆<br> in % Q1 2021 Q1<br> 2020 ∆<br> in % ∆<br> in % const. curr.
Current<br> cloud backlog^2)^ NA NA NA 7,628 6,634 15 19
Cloud<br> revenue 2,145 2,011 7 2,147 2,012 7 13
Software<br> licenses and support revenue 3,283 3,386 –3 3,283 3,386 –3 1
Cloud<br> and software revenue 5,428 5,397 1 5,431 5,398 1 6
Total<br> revenue 6,348 6,521 –3 6,350 6,522 –3 2
Share<br> of more predictable revenue (in %) 78 76 2pp 78 76 2pp
Operating<br> profit (loss) 960 1,210 –21 1,741 1,482 17 24
Profit<br> (loss) after tax 1,070 811 32 1,722 1,015 70
Basic<br> earnings per share (in €) 0.88 0.68 29 1.40 0.85 63
Number<br> of employees (FTE, March 31) 103,142 101,150 2 NA NA NA NA

^1)^ For a breakdown of the individual adjustments see table “Non-IFRS Adjustments by Functional Areas” in this Quarterly Statement.

^2)^ As this is an order entry metric, there is no IFRS equivalent.

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 5 |

| --- | --- |

Business Outlook 2021

SAP raised its full-year 2021 outlook on April 13 reflecting the strong new cloud business performance which is expected to reaccelerate cloud revenue growth. The Company continues to expect a software licenses revenue decline for the full year as more customers turn to the “RISE with SAP” subscription offering for their mission-critical core processes. This outlook also continues to assume the COVID-19 crisis will begin to recede as vaccine programs roll out globally, leading to a gradually improving global demand environment in the second half of 2021.

SAP expects:

· €9.2<br> – 9.5 billion non-IFRS cloud revenue at constant currencies (2020: €8.09 billion),<br> up 14% to 18% at constant currencies. The previous range was €9.1 – 9.5 billion<br> at constant currencies.
· €23.4<br> – 23.8 billion non-IFRS cloud and software revenue at constant currencies (2020: €23.23<br> billion), up 1% to 2% at constant currencies. The previous range was €23.3 – 23.8<br> billion at constant currencies.
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· €7.8<br> – 8.2 billion non-IFRS operating profit at constant currencies (2020: €8.28 billion),<br> down 1% to 6% at constant currencies.
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· The<br> share of more predictable revenue (defined as the total of cloud revenue and software support<br> revenue) to reach approximately 75% (2020: 72%).
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The Company continues to expect operating cash flow of approximately €6.0 billion (2020 €7.2 billion) primarily reflecting moderately lower profit, higher expected income tax payments and adverse currency exchange movements. Free cash flow is expected above €4.5 billion (2020 €6.0 billion), also impacted by a modest increase in capex.

While SAP’s full-year 2021 business outlook is at constant currencies, actual currency reported figures are expected to be impacted by currency exchange rate fluctuations as the Company progresses through the year. See the table below for the Q2 and FY 2021 expected currency impacts.

Expected Currency Impact Based on March 2021 Level for the Rest of the Year
In<br> percentage points Q2 FY
Cloud<br> revenue -6pp<br> to -4pp -4pp<br> to -2pp
Cloud<br> and software revenue -5pp<br> to -3pp -3pp<br> to -1pp
Operating<br> profit -5pp<br> to -3pp -3pp<br> to -1pp

SAP focuses on three non-financial targets for 2021: customer loyalty, employee engagement, and carbon emissions. SAP continues to aim for:

· a<br> Customer Net Promoter Score of 5 to 10 in 2021,
· an<br> Employee Engagement Index in a range of 84% to 86%, and
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· net<br> greenhouse gas emissions of 145 kt in 2021.
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| SAP Quarterly Statement Q1 2021 | 6 |

| --- | --- |

Additional Information

This Quarterly Statement and all information therein is unaudited.

Definition of key growth metrics

Current cloudbacklog (CCB) is the contractually committed cloud revenue we expect to recognize over the upcoming 12 months as of a specific key date. Thus, it is a subcomponent of our overall remaining performance obligations following IFRS 15.120. For CCB, we take into consideration committed deals only. CCB can be regarded as a lower boundary for cloud revenue to be recognized over the next 12 months, as it excludes utilization-based models without pre-commitments and committed deals, both new and renewal, closed after the key date. For our committed cloud business, we believe the CCB is a valuable indicator of go-to-market success, as it reflects both new contracts closed as well as existing contracts renewed.

Share ofmore predictable revenue is the total of non-IFRS cloud revenue and non-IFRS software support revenue as a percentage of total revenue.

For explanations on other key growth metrics please refer to the performance management section of SAP’s Integrated Report 2020, which can be found at www.sap.com/investor.

Webcast

SAP senior management will host a financial analyst conference call on Thursday, April 22, at 2:00 PM (CEST) / 1:00 PM (BST) / 8:00 AM (Eastern) / 5:00 AM (Pacific), The conference will be webcast live on the Company’s website at www.sap.com/investor and will be available for replay. Supplementary financial information pertaining to the first quarter results can be found at www.sap.com/investor*.*

Financial Analyst and Investor Conference

SAP will hold a virtual financial analyst event on Tuesday, June 15, in conjunction with its annual SAPPHIRE NOW conference kicking off on June 2^nd^https://events.sap.com/sapandasug/en/home.

About SAP

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps to give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit http://www.sap.com.

For more information, financial community only:

Stefan<br> Gruber +49 (6227)<br> 7-44872 investor@sap.com,<br> CET

Follow SAP Investor Relations on Twitter at @sapinvestor.

For more information, press only:

Joellen<br> Perry +1 (650)<br> 445-6780 joellen.perry@sap.com,<br> PT
Marcus Winkler +49 (6227) 7-67497 marcus.winkler@sap.com,<br> CET

For customers interested in learning more about SAP products:

Global<br> Customer Center: +49 180<br> 534-34-24
United States Only: +1 (800) 872-1SAP<br> (+1-800-872-1727)

Note to editors:

To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit www.sap-tv.com. From this site, you can embed videos into your own Web pages, share video via e-mail links and subscribe to RSS feeds from SAP TV.

| SAP Quarterly Statement Q1 2021 | 7 |

| --- | --- |

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2021 SAP SE. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE. The information contained herein may be changed without prior notice.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. Please see www.sap.com/about/legal/copyright.html for additional trademark information and notice.

| SAP Quarterly Statement Q1 2021 | 8 |

| --- | --- |

Contents

Financial and Non-Financial Key<br> Facts  (IFRS and Non-IFRS) 10
Primary Financial Statements of<br> SAP Group (IFRS) 12
(A) Consolidated Income Statements 12
(B) Consolidated Statements of Financial Position 13
(C) Consolidated Statements of Cash Flows 14
Non-IFRS Numbers 15
(D) Basis of Non-IFRS Presentation 15
(E) Reconciliation from Non-IFRS Numbers to IFRS<br> Numbers 16
(F) Non-IFRS Adjustments – Actuals and Estimates 17
(G) Non-IFRS Adjustments by Functional Areas 17
Disaggregations 19
(H) Segment Reporting 19
(I) Reconciliation of Cloud Revenues and Margins 21
(J) Revenue by Region (IFRS and Non-IFRS) 22
(K) Employees by Region and Functional Areas 23
Other Disclosures 24
(L) Financial Income, Net 24
(M) Business Combinations 24
(N) Qualtrics Initial Public Offering (IPO) 24
(O) Share Based Payments 24
(P) Financial Liabilities 24
| SAP Quarterly Statement Q1 2021 | 9 |

| --- | --- |

Financial and Non-Financial Key Facts

(IFRS and Non-IFRS)

€<br> millions, unless otherwise stated Q1<br><br> <br>2020 Q2<br><br> <br>2020 Q3<br><br> <br>2020 Q4<br><br> <br>2020 TY<br><br> <br>2020 Q1<br><br> <br>2021
Revenues **** **** **** **** **** ****
Cloud<br> (IFRS) 2,011 2,044 1,984 2,041 8,080 2,145
Cloud<br> (non-IFRS) 2,012 2,044 1,984 2,044 8,085 2,147
%<br> change – yoy 27 19 10 7 15 7
%<br> change constant currency – yoy 25 18 14 13 18 13
S/4HANA<br> Cloud (IFRS) 168 NA NA NA NA 227
S/4HANA<br> Cloud (non-IFRS) 168 NA NA NA NA 227
%<br> change – yoy NA NA NA NA NA 36
%<br> change constant currency – yoy NA NA NA NA NA 43
Software<br> licenses (IFRS) 451 773 714 1,703 3,642 483
Software<br> licenses (non-IFRS) 451 773 714 1,703 3,642 483
%<br> change – yoy –31 –18 –23 –15 –20 7
%<br> change constant currency – yoy –31 –18 –19 –11 –17 11
Software<br> support (IFRS) 2,934 2,892 2,845 2,835 11,506 2,801
Software<br> support (non-IFRS) 2,934 2,892 2,845 2,835 11,506 2,801
%<br> change – yoy 3 1 –2 –4 0 –5
%<br> change constant currency – yoy 2 2 1 0 1 0
Software<br> licenses and support (IFRS) 3,386 3,665 3,559 4,538 15,148 3,283
Software<br> licenses and support (non-IFRS) 3,386 3,665 3,559 4,538 15,148 3,283
%<br> change – yoy –3 –4 –7 –8 –6 –3
%<br> change constant currency – yoy –4 –3 –4 –4 –4 1
Cloud<br> and software (IFRS) 5,397 5,709 5,544 6,579 23,228 5,428
Cloud<br> and software (non-IFRS) 5,398 5,709 5,544 6,582 23,233 5,431
%<br> change – yoy 6 3 –2 –4 1 1
%<br> change constant currency – yoy 5 3 2 1 3 6
Total<br> revenue (IFRS) 6,521 6,743 6,535 7,538 27,338 6,348
Total<br> revenue (non-IFRS) 6,522 6,744 6,535 7,541 27,343 6,350
%<br> change – yoy 7 1 –4 –6 –1 –3
%<br> change constant currency – yoy 5 1 0 –2 1 2
Share<br> of more predictable revenue (IFRS, in %) 76 73 74 65 72 78
Share<br> of more predictable revenue (non-IFRS, in %) 76 73 74 65 72 78
Profits **** **** **** **** **** ****
Operating<br> profit (loss) (IFRS) 1,210 1,284 1,473 2,657 6,623 960
Operating<br> profit (loss) (non-IFRS) 1,482 1,964 2,069 2,772 8,287 1,741
%<br> change 1 8 –1 –2 1 17
%<br> change constant currency 0 7 4 3 4 24
Profit<br> (loss) after tax (IFRS) 811 885 1,652 1,934 5,283 1,070
Profit<br> (loss) after tax (non-IFRS) 1,015 1,395 2,098 2,026 6,534 1,722
%<br> change –6 6 34 –7 6 70
Margins **** **** **** **** **** ****
Cloud<br> gross margin (IFRS, in %) 66.4 66.0 66.4 67.6 66.6 67.2
Cloud<br> gross margin (non-IFRS, in %) 69.3 69.5 69.7 70.3 69.7 69.6
Software<br> license and support gross margin (IFRS, in %) 85.2 86.4 86.7 88.2 86.7 85.7
Software<br> license and support gross margin (non-IFRS, in %) 85.7 87.4 87.6 88.5 87.4 86.3
Cloud<br> and software gross margin (IFRS, in %) 78.2 79.1 79.4 81.8 79.7 78.4
Cloud<br> and software gross margin (non-IFRS, in %) 79.6 81.0 81.2 82.8 81.2 79.7
Gross<br> margin (IFRS, in %) 68.3 69.9 71.1 74.8 71.2 70.3
Gross<br> margin (non-IFRS, in %) 69.8 72.6 73.7 75.8 73.1 72.3
Operating<br> margin (IFRS, in %) 18.6 19.0 22.5 35.2 24.2 15.1
Operating<br> margin (non-IFRS, in %) 22.7 29.1 31.7 36.8 30.3 27.4
| SAP Quarterly Statement Q1 2021 | 10 |

| --- | --- | | €<br> millions, unless otherwise stated | Q1<br><br> <br>2020 | Q2<br><br> <br>2020 | Q3<br><br> <br>2020 | Q4<br><br> <br>2020 | TY<br><br> <br>2020 | Q1<br><br> <br>2021 | | --- | --- | --- | --- | --- | --- | --- | | AT&S<br> segment^^– Cloud gross margin (in %) | 68.9 | 69.1 | 69.2 | 69.5 | 69.2 | 68.8 | | AT&S<br> segment^^– Segment gross margin (in %) | 78.5 | 80.1 | 80.6 | 82.5 | 80.5 | 78.9 | | AT&S<br> segment – Segment margin (in %) | 36.9 | 43.5 | 43.4 | 48.4 | 43.3 | 40.0 | | Services<br> segment^^– Services gross margin (in %) | 30.1 | 36.0 | 38.9 | 33.2 | 34.4 | 36.7 | | Services<br> segment – Segment gross margin (in %) | 26.8 | 33.7 | 36.5 | 30.1 | 31.7 | 32.8 | | Services<br> segment^^– Segment margin (in %) | 14.8 | 19.7 | 23.9 | 19.2 | 19.3 | 21.2 | | Qualtrics<br> segment – Cloud gross margin (in %) | 90.8 | 91.0 | 90.9 | 94.1 | 91.8 | 92.2 | | Qualtrics<br> segment – Segment gross margin (in %) | 75.4 | 78.6 | 79.1 | 77.4 | 77.6 | 79.6 | | Qualtrics<br> segment – Segment margin (in %) | –10.1 | 1.4 | 4.7 | 0.9 | –0.6 | 6.4 | | Key Profit Ratios | **** | **** | **** | **** | **** | **** | | Effective<br> tax rate (IFRS, in %) | 27.7 | 33.1 | 20.2 | 28.5 | 26.8 | 20.0 | | Effective<br> tax rate (non-IFRS, in %) | 27.2 | 30.3 | 21.3 | 28.2 | 26.5 | 18.7 | | Earnings<br> per share, basic (IFRS, in €) | 0.68 | 0.73 | 1.32 | 1.62 | 4.35 | 0.88 | | Earnings<br> per share, basic (non-IFRS, in €) | 0.85 | 1.17 | 1.70 | 1.70 | 5.41 | 1.40 | | Order Entry and current cloud backlog | **** | **** | **** | **** | **** | **** | | Current<br> cloud backlog | 6,634 | 6,638 | 6,599 | 7,155 | 7,155 | 7,628 | | %<br> change – yoy | 25 | 20 | 10 | 7 | 7 | 15 | | %<br> change constant currency – yoy | 24 | 21 | 16 | 14 | 14 | 19 | | S/4HANA<br> Current cloud backlog | 744 | NA | NA | NA | NA | 1,036 | | %<br> change – yoy | NA | NA | NA | NA | NA | 39 | | %<br> change constant currency – yoy | NA | NA | NA | NA | NA | 43 | | Orders<br> – number of cloud deals (in transactions) | 3,113 | 3,755 | 3,975 | 6,045 | 16,888 | 4,155 | | Share<br> of cloud orders greater than €5 million based on total cloud order entry volume (in %) | 28 | 28 | 28 | 31 | 29 | 27 | | Share<br> of cloud orders smaller than €1 million based on total cloud order entry volume (in %) | 37 | 35 | 36 | 32 | 34 | 39 | | Orders<br> – number of on-premise software deals (in transactions) | 10,517 | 9,175 | 11,006 | 14,918 | 45,616 | 9,687 | | Share<br> of orders greater than €5 million based on total software order entry volume (in %) | 24 | 34 | 30 | 29 | 30 | 23 | | Share<br> of orders smaller than €1 million based on total software order entry volume (in %) | 42 | 38 | 37 | 32 | 36 | 42 | | Liquidity and Cash Flow | **** | **** | **** | **** | **** | **** | | Net<br> cash flows from operating activities | 2,984 | 788 | 1,321 | 2,100 | 7,194 | 3,085 | | Capital<br> expenditure | –333 | –164 | –155 | –164 | –816 | –153 | | Payments<br> of lease liabilities | –72 | –84 | –115 | –107 | –378 | –84 | | Free<br> cash flow | 2,580 | 540 | 1,052 | 1,829 | 6,000 | 2,848 | | %<br> of total revenue (IFRS) | 40 | 8 | 16 | 24 | 22 | 45 | | %<br> of profit after tax (IFRS) | 318 | 61 | 64 | 95 | 114 | 266 | | Group<br> liquidity | 7,872 | 7,401 | 7,760 | 6,781 | 6,781 | 11,573 | | Financial<br> debt (–) | –13,700 | –14,855 | –14,649 | –13,283 | –13,283 | –14,230 | | Net<br> debt (–) | –5,827 | –7,454 | –6,889 | –6,503 | –6,503 | –2,658 | | Financial Position | **** | **** | **** | **** | **** | **** | | Cash<br> and cash equivalents | 7,816 | 6,205 | 7,434 | 5,311 | 5,311 | 10,332 | | Goodwill | 29,731 | 29,214 | 28,184 | 27,560 | 27,560 | 29,374 | | Total<br> assets | 62,947 | 60,709 | 59,278 | 58,472 | 58,472 | 66,495 | | Contract<br> liabilities (current) | 6,726 | 5,791 | 4,237 | 4,150 | 4,150 | 6,800 | | Equity<br> ratio (total equity in % of total assets) | 49 | 48 | 50 | 51 | 51 | 52 | | Non-Financials | **** | **** | **** | **** | **** | **** | | Number<br> of employees (quarter end)^1)^ | 101,150 | 101,379 | 101,450 | 102,430 | 102,430 | 103,142 | | Employee<br> retention (in %, rolling 12 months) | 93.3 | 93.9 | 94.8 | 95.3 | 95.3 | 95.4 | | Women<br> in management (in %, quarter end) | 26.8 | 27.3 | 27.3 | 27.5 | 27.5 | 27.6 | | Greenhouse<br> gas emissions (in kilotons) | 65 | 25 | 25 | 20 | 135 | 30 |

^^

^1)^ In full-time equivalents.

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 11 |

| --- | --- |

Primary Financial Statements of SAP Group (IFRS)

(A) Consolidated<br> Income Statements
€<br> millions, unless otherwise stated Q1 2021 Q1<br> 2020 ∆<br> in %
--- --- --- ---
Cloud 2,145 2,011 7
Software<br> licenses 483 451 7
Software<br> support 2,801 2,934 –5
Software<br> licenses and support 3,283 3,386 –3
Cloud and software 5,428 5,397 1
Services 919 1,124 –18
Total revenue 6,348 6,521 –3
Cost<br> of cloud –704 –675 4
Cost<br> of software licenses and support –471 –502 –6
Cost<br> of cloud and software –1,175 –1,176 0
Cost<br> of services –709 –890 –20
Total cost of revenue –1,884 –2,066 –9
Gross profit 4,464 4,455 0
Research<br> and development –1,171 –1,051 11
Sales<br> and marketing –1,663 –1,851 –10
General<br> and administration –505 –315 60
Restructuring –157 –15 >100
Other<br> operating income/expense, net –7 –12 –41
Total operating expenses –5,387 –5,311 1
Operating profit (loss) 960 1,210 –21
Other non-operating income/expense, net 62 –49 <-100
Finance<br> income 547 163 >100
Finance<br> costs –232 –203 15
Financial income, net 315 –39 <-100
Profit (loss) before tax 1,337 1,122 19
Income<br> tax expense –267 –310 –14
Profit (loss) after tax 1,070 811 32
Attributable<br> to owners of parent 1,040 814 28
Attributable<br> to non-controlling interests 30 –3 <-100
Earnings per share, basic (in €)^1)^ 0.88 0.68 29
Earnings per share, diluted (in €)^1)^ 0.88 0.68 29

^^

^1)^ For the three months ended March 31, 2021 and 2020, the weighted average number of shares was 1,180 million (diluted 1,180 million) and 1,191 million (diluted: 1,191 million), respectively (treasury stock excluded).

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 12 |

| --- | --- |

(B)       Consolidated Statements of Financial Position

as<br> at 3/31/2021 and 12/31/2020
€<br> millions 2021 2020
Cash<br> and cash equivalents 10,332 5,311
Other<br> financial assets 1,413 1,635
Trade<br> and other receivables 6,617 6,593
Other<br> non-financial assets 1,434 1,321
Tax<br> assets 282 210
Total current assets 20,078 15,069
Goodwill 29,374 27,560
Intangible<br> assets 4,082 3,784
Property,<br> plant, and equipment 4,947 5,041
Other<br> financial assets 4,163 3,512
Trade<br> and other receivables 95 137
Other<br> non-financial assets 2,056 1,926
Tax<br> assets 272 271
Deferred<br> tax assets 1,427 1,173
Total non-current assets 46,417 43,402
Total assets 66,495 58,472
€<br> millions 2021 2020
Trade<br> and other payables 1,203 1,213
Tax<br> liabilities 504 414
Financial<br> liabilities 4,594 2,348
Other<br> non-financial liabilities 3,588 4,643
Provisions 96 73
Contract<br> liabilities 6,800 4,150
Total current liabilities 16,786 12,842
Trade<br> and other payables 106 98
Tax<br> liabilities 746 667
Financial<br> liabilities 12,369 13,605
Other<br> non-financial liabilities 944 770
Provisions 375 368
Deferred<br> tax liabilities 239 158
Contract<br> liabilities 93 36
Total non-current liabilities 14,873 15,702
Total liabilities 31,659 28,544
Issued<br> capital 1,229 1,229
Share<br> premium 970 545
Retained<br> earnings 33,930 32,026
Other<br> components of equity 502 –1,011
Treasury<br> shares –3,072 –3,072
Equity attributable to owners of parent 33,558 29,717
Non-controlling interests 1,278 211
Total equity 34,836 29,928
Total equity and liabilities 66,495 58,472

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 13 |

| --- | --- |

(C)       Consolidated Statements of Cash Flows

€<br> millions Q1 2021 Q1<br> 2020
Profit (loss) after tax 1,070 811
Adjustments<br> to reconcile profit (loss) after tax to net cash flows from operating activities:
Depreciation<br> and amortization 436 464
Share-based<br> payment expense 472 93
Income<br> tax expense 267 310
Financial<br> income, net –315 39
Decrease/increase<br> in allowances on trade receivables 0 11
Other<br> adjustments for non-cash items 119 –1
Decrease/increase<br> in trade and other receivables 185 522
Decrease/increase<br> in other assets –108 –264
Increase/decrease<br> in trade payables, provisions, and other liabilities –936 –835
Increase/decrease<br> in contract liabilities 2,503 2,451
Share-based<br> payments –106 –162
Interest<br> paid –83 –109
Interest<br> received 8 25
Income<br> taxes paid, net of refunds –425 –371
Net cash flows from operating activities 3,085 2,984
Business<br> combinations, net of cash and cash equivalents acquired –930 –28
Purchase<br> of intangible assets or property, plant, and equipment –153 –333
Proceeds<br> from sales of intangible assets or property, plant, and equipment 21 24
Purchase<br> of equity or debt instruments of other entities –228 –133
Proceeds<br> from sales of equity or debt instruments of other entities 322 96
Net cash flows from investing activities –967 –373
Dividends<br> paid on non-controlling interests –2 0
Purchase<br> of treasury shares 0 –150
Proceeds<br> from changes in ownership interests in subsidiaries that do not result in the loss of control 1,847 0
Proceeds<br> from borrowings 1,450 11
Repayments<br> of borrowings –550 –12
Payments<br> of lease liabilities –84 –72
Net cash flows from financing activities 2,661 –223
Effect of foreign currency rates on cash and cash equivalents 243 113
Net decrease/increase in cash and cash equivalents 5,022 2501
Cash and cash equivalents at the beginning of the period 5,311 5,314
Cash and cash equivalents at the end of the period 10,332 7,816
Due<br> to rounding, numbers may not add up precisely.
| SAP Quarterly Statement Q1 2021 | 14 |

| --- | --- |

Non-IFRS Numbers

(D)       Basis of Non-IFRS Presentation

We disclose certain financial measures such as revenue (non-IFRS), expense (non-IFRS), and profit measures (non-IFRS) that are not prepared in accordance with IFRS and are therefore considered non-IFRS financial measures.

For a more detailed description of all of SAP’s non-IFRS measures and their limitations as well as our constant currency and free cash flow figures, see Explanation of Non-IFRS Measures online.

| SAP Quarterly Statement Q1 2021 | 15 |

| --- | --- |

(E)       Reconciliation from Non-IFRS Numbers to IFRS Numbers

€<br> millions, unless otherwise stated Q1 2021 Q1<br> 2020 ∆<br> in %
IFRS Adj. Non-IFRS Currency<br><br> <br>Impact Non-IFRS Constant Currency IFRS Adj. Non-IFRS IFRS Non-IFRS Non-IFRS<br> Constant Currency^1)^
Revenue Numbers **** **** **** **** **** **** **** **** **** **** ****
Cloud 2,145 2 2,147 132 2,280 2,011 1 2,012 7 7 13
Software<br> licenses 483 0 483 19 501 451 0 451 7 7 11
Software<br> support 2,801 0 2,801 127 2,927 2,934 0 2,934 –5 –5 0
Software<br> licenses and support 3,283 0 3,283 145 3,429 3,386 0 3,386 –3 –3 1
Cloud and software 5,428 2 5,431 278 5,708 5,397 1 5,398 1 1 6
Services 919 0 919 47 966 1,124 0 1,124 –18 –18 –14
Total revenue 6,348 2 6,350 325 6,675 6,521 1 6,522 –3 –3 2
Operating Expense Numbers **** **** **** **** **** **** **** **** **** **** ****
Cost<br> of cloud –704 51 –654 –675 56 –618 4 6
Cost<br> of software licenses and <br><br> support –471 21 –450 –502 18 –483 –6 –7
Cost<br> of cloud and software –1,175 71 –1,103 –1,176 75 –1,102 0 0
Cost<br> of services –709 52 –657 –890 22 –868 –20 –24
Total cost of revenue –1,884 123 –1,760 **** **** –2,066 97 –1,969 –9 –11 ****
Gross profit 4,464 126 4,590 **** **** 4,455 98 4,553 0 1 ****
Research<br> and development –1,171 94 –1,077 –1,051 25 –1,027 11 5
Sales<br> and marketing –1,663 188 –1,475 –1,851 126 –1,725 –10 –15
General<br> and administration –505 215 –290 –315 7 –307 60 –6
Restructuring –157 157 0 –15 15 0 >100 NA
Other<br> operating income/expense, net –7 0 –7 –12 0 –12 –41 –41
Total operating expenses –5,387 778 –4,609 –222 –4,831 –5,311 271 –5,040 1 –9 –4
Profit Numbers **** **** **** **** **** **** **** **** **** **** ****
Operating profit (loss) 960 780 1,741 102 1,843 1,210 272 1,482 –21 17 24
Other non-operating income/expense, net 62 0 62 **** **** –49 0 –49 <-100 <-100 ****
Finance<br> income 547 0 547 163 0 163 >100 >100
Finance<br> costs –232 0 –232 –203 0 –203 15 15
Financial income, net 315 0 315 **** **** –39 0 –39 <-100 <-100 ****
Profit (loss) before tax 1,337 780 2,117 **** **** 1,122 272 1,394 19 52 ****
Income<br> tax expense –267 –128 –395 –310 –69 –379 –14 4
Profit (loss) after tax 1,070 652 1,722 **** **** 811 203 1,015 32 70 ****
Attributable<br> to owners of parent 1,040 608 1,648 814 203 1,018 28 62
Attributable<br> to non-controlling interests 30 45 74 –3 0 –3 <-100 <-100
Key Ratios **** **** **** **** **** **** **** **** **** **** ****
Operating margin (in %) 15.1 **** 27.4 **** 27.6 18.6 **** 22.7 –3.4pp 4.7pp 4.9pp
Effective tax rate (in %)^2)^ 20.0 **** 18.7 **** **** 27.7 **** 27.2 –7.7pp –8.5pp ****
Earnings per share, basic (in €) 0.88 **** 1.40 **** **** 0.68 **** 0.85 29 63 ****

^1)^Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

^2)^The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in Q1 2021 mainly resulted from tax effects of share-based payment expenses, acquisition-related charges and restructuring expenses. The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in Q1 2020 mainly resulted from tax effects of acquisition-related charges and share-based payment expenses.

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 16 |

| --- | --- |

(F)       Non-IFRS Adjustments – Actuals and Estimates

€<br> millions Estimated Amounts for<br><br> <br>Full Year 2021 Q1 2021 Q1<br> 2020
Operating profit (loss) (IFRS) **** 960 1,210
Revenue adjustments 0–30 2 1
Adjustment<br> for acquisition-related charges 540–640 149 162
Adjustment<br> for share-based payment expenses 2,300–2,800 472 93
Adjustment<br> for restructuring 150–200 157 15
Operating expense adjustments **** 778 271
Operating profit (loss) adjustments **** 780 272
Operating profit (loss) (non-IFRS) **** 1,741 1,482

Due to rounding, numbers may not add up precisely.

(G)       Non-IFRS Adjustments by Functional Areas

€<br> millions Q1 2021 Q1<br> 2020
IFRS Acquisition- Related SBP^1)^ Restruc- turing Non-IFRS IFRS Acquisition-<br><br> Related SBP^1)^ Restruc turing Non-IFRS
Cost<br> of cloud –704 39 11 0 –654 –675 53 3 0 –618
Cost<br> of software licenses and support –471 8 13 0 –450 –502 11 7 0 –483
Cost<br> of services –709 5 47 0 –657 –890 1 22 0 –868
Research<br> and development –1,171 2 92 0 –1,077 –1,051 2 23 0 –1,027
Sales<br> and marketing –1,663 90 98 0 –1,475 –1,851 95 31 0 –1,725
General<br> and administration –505 5 210 0 –290 –315 1 7 0 –307
Restructuring –157 0 0 157 0 –15 0 0 15 0
Other<br> operating income/expense, net –7 0 0 0 –7 –12 0 0 0 –12
Total operating expenses –5,387 149 472 157 –4,609 –5,311 162 93 15 –5,040

^1)^ Share-based Payments

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 17 |

| --- | --- |

If not presented in a separate line item in our income statement, the restructuring expenses would break down as follows:

€<br> millions Q1 2021 Q1<br> 2020
Cost<br> of cloud –130 0
Cost<br> of software licenses<br><br> <br>and support –3 –2
Cost<br> of services –14 –4
Research<br> and development –9 –5
Sales<br> and marketing –2 –2
General<br> and administration –1 0
Restructuring expenses –157 –15

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 18 |

| --- | --- |

Disaggregations

(H)       Segment Reporting

(H.1)     Segment Policies and Segment Changes

SAP has three reportable segments: the Applications, Technology & Support segment, the Qualtrics segment, and the Services segment.

In the first quarter 2021, the following changes to the composition of our operating segments occurred due to internal reorganizations and acquisitions:

SAP acquired<br> Signavio GmbH to complement its Business Process Intelligence offerings. Consequently, this<br> acquisition led to a new operating segment called Business Process Intelligence. Due to its<br> size, however, Business Process Intelligence is not a reportable segment.
In the beginning<br> of 2021, the Concur segment was dissolved and integrated into the Applications, Technology<br> & Support segment and the Services segment.
--- ---
In the first<br> quarter of 2021, the finance and legal functions of Qualtrics were reintegrated into the<br> Qualtrics segment.
--- ---

For a more detailed description of SAP’s segment reporting, see Note (C.1) “Results of Segments” of our Integrated Report 2020.

(H.2)       Segment Reporting – Quarter

Applications, Technology & Support

€<br> millions, unless otherwise stated<br><br> <br>(Non-IFRS) Q1 2021 Q1<br> 2020 ∆<br> in % ∆<br> in %
Actual<br><br> <br>Currency Constant<br><br> <br>Currency Actual<br><br> <br>Currency Actual<br><br> <br>Currency Constant<br><br> <br>Currency
Cloud 1,958 2,075 1,890 4 10
Software<br> licenses 482 501 447 8 12
Software<br> support 2,801 2,927 2,933 –5 0
Software<br> licenses and support 3,283 3,428 3,381 –3 1
Cloud<br> and software 5,241 5,504 5,271 –1 4
Services 73 76 84 –13 –10
Total segment revenue 5,314 5,579 5,355 –1 4
Cost<br> of cloud –611 –649 –587 4 10
Cost<br> of software licenses and support –412 –430 –452 –9 –5
Cost<br> of cloud and software –1,023 –1,079 –1,039 –2 4
Cost<br> of services –99 –103 –112 –12 –8
Total cost of revenue –1,122 –1,182 –1,151 –3 3
Segment gross profit 4,192 4,398 4,204 0 5
Other<br> segment expenses –2,065 –2,158 –2,225 –7 –3
Segment profit (loss) 2,127 2,239 1,978 8 13
Margins
Cloud<br> gross margin (in %) 68.8 68.7 68.9 –0.1pp –0.2pp
Segment<br> gross margin (in %) 78.9 78.8 78.5 0.4pp 0.3pp
Segment<br> margin (in %) 40.0 40.1 36.9 3.1pp 3.2pp

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 19 |

| --- | --- |

Qualtrics

€<br> millions, unless otherwise stated<br><br> <br>(Non-IFRS) Q1 2021 Q1<br> 2020 ∆<br> in % ∆<br> in %
Actual<br><br> <br>Currency Constant<br><br> <br>Currency Actual<br><br> <br>Currency Actual<br><br> <br>Currency Constant<br><br> <br>Currency
Cloud 160 174 120 33 45
Software<br> licenses 0 0 0 NA NA
Software<br> support 0 0 0 NA NA
Software<br> licenses and support 0 0 0 NA NA
Cloud<br> and software 160 174 120 33 45
Services 43 47 42 3 12
Total segment revenue 202 221 161 25 37
Cost<br> of cloud –12 –13 –11 13 21
Cost<br> of software licenses and support 0 0 0 NA NA
Cost<br> of cloud and software –12 –13 –11 13 21
Cost<br> of services –29 –31 –29 1 8
Total cost of revenue –41 –44 –40 4 12
Segment gross profit 161 176 122 32 45
Other<br> segment expenses –148 –164 –138 7 19
Segment profit (loss) 13 12 –16 <-100 <-100
Margins
Cloud<br> gross margin (in %) 92.2 92.3 90.8 1.4pp 1.5pp
Segment<br> gross margin (in %) 79.6 79.9 75.4 4.2pp 4.5pp
Segment<br> margin (in %) 6.4 5.5 –10.1 16.5pp 15.6pp

Due to rounding, numbers may not add up precisely.

Services

€<br> millions, unless otherwise stated<br><br> <br>(Non-IFRS) Q1 2021 Q1<br> 2020 ∆<br> in % ∆<br> in %
Actual<br><br> <br>Currency Constant<br><br> <br>Currency Actual<br><br> <br>Currency Actual<br><br> <br>Currency Constant<br><br> <br>Currency
Cloud 0 0 0 NA NA
Software<br> licenses 0 0 0 NA NA
Software<br> support 0 0 1 <-100 <-100
Software<br> licenses and support 0 0 1 <-100 <-100
Cloud<br> and software 0 0 1 –63 –63
Services 799 839 909 –12 –8
Total segment revenue 800 839 910 –12 –8
Cost<br> of cloud –23 –24 –18 26 34
Cost<br> of software licenses and support –8 –9 –12 –33 –29
Cost<br> of cloud and software –31 –33 –30 2 8
Cost<br> of services –506 –530 –635 –20 –17
Total cost of revenue –537 –563 –666 –19 –15
Segment gross profit 262 276 244 7 13
Other<br> segment expenses –93 –97 –109 –15 –11
Segment profit (loss) 170 179 135 26 33
Margins
Services<br> gross margin (in %) 36.7 36.8 30.1 6.6pp 6.7pp
Segment<br> gross margin (in %) 32.8 32.9 26.8 6.0pp 6.1pp
Segment<br> margin (in %) 21.2 21.3 14.8 6.4pp 6.5pp

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 20 |

| --- | --- |

(I)       Reconciliation of Cloud Revenues and Margins

Q1 2021 Q1<br> 2020 ∆<br> in %
millions, unless<br> otherwise stated IFRS Adj. Non-IFRS Currency Impact Non-IFRS Constant Currency IFRS Adj. Non-IFRS IFRS Non-IFRS Non-IFRS<br> Constant Currency^3)^
Cloud<br> revenue – SaaS/PaaS1) 661 0 661 46 707 719 0 719 –8 –8 –2
1,270 2 1,273 73 1,346 1,087 1 1,088 17 17 24
1,931 2 1,933 119 2,052 1,806 1 1,807 7 7 14
Cloud<br> revenue – IaaS2) 214 0 214 13 228 205 0 205 5 5 11
Cloud<br> revenue 2,145 2 2,147 132 2,280 2,011 1 2,012 7 7 13
Cloud<br> gross margin – SaaS/PaaS1) (in %) 78.3 78.7 79.1 78.6 78.7 –0.3pp –0.1pp 0.4pp
67.2 71.0 70.7 65.2 70.2 2.1pp 0.8pp 0.5pp
71.0 73.6 73.6 70.5 73.6 0.5pp –0.0pp –0.0pp
Cloud<br> gross margin – IaaS2) (in %) 32.4 33.1 32.8 30.6 31.0 1.8pp 2.2pp 1.8pp
Cloud<br> gross margin (in %) 67.2 **** 69.6 **** 69.5 66.4 **** 69.3 0.7pp 0.3pp 0.2pp

All values are in Euros.

^^

^1)^ Software as a Service/Platform as a Service

^2)^ Infrastructure as a Service

^3)^ Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 21 |

| --- | --- |

(J)       Revenue by Region (IFRS and Non-IFRS)

€<br> millions Q1 2021 Q1<br> 2020 ∆<br> in %
IFRS Adj. Non-IFRS Currency<br><br> <br>Impact Non-IFRS<br><br> <br>Constant<br><br> <br>Currency IFRS Adj. Non-IFRS IFRS Non-IFRS Non-IFRS<br><br> <br>Constant<br><br> <br>Currency^1)^
Cloud Revenue by Region
EMEA 745 1 746 19 765 618 0 618 21 21 24
Americas 1,114 1 1,115 103 1,218 1,142 1 1,144 -2 -2 7
APJ 286 0 286 10 296 251 0 251 14 14 18
Cloud revenue 2,145 2 2,147 132 2,280 2,011 1 2**,012** 7 7 13
Cloud and Software Revenue by Region
EMEA 2,433 1 2,435 45 2,480 2,326 0 2,326 5 5 7
Americas 2,118 1 2,118 198 2,316 2,252 1 2,253 –6 –6 3
APJ 877 0 877 35 912 820 0 820 7 7 11
Cloud and software revenue 5,428 2 5,431 278 5**,708** 5**,397** 1 5,398 1 1 6
Total Revenue by Region
Germany 951 1 952 1 953 894 0 894 6 6 7
Rest<br> of EMEA 1,884 1 1,885 50 1,935 1,895 0 1,895 –1 -1 2
Total EMEA 2,835 1 2,837 51 2,887 2,789 0 2,789 2 2 4
United<br> States 2,035 1 2,036 183 2,218 2,266 1 2,267 -10 -10 -2
Rest<br> of Americas 486 0 486 51 537 503 0 503 -3 -3 7
Total Americas 2,521 1 2,522 234 2,756 2,769 1 2,770 -9 -9 -1
Japan 322 0 322 21 343 306 0 306 5 5 12
Rest<br> of APJ 670 0 670 18 688 657 0 657 2 2 5
Total APJ 992 0 992 40 1,031 963 0 963 3 3 7
Total revenue 6,348 2 6,350 325 6,675 6,521 1 6,522 -3 -3 2

^1)^ Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS numbers of the previous year's respective period.

Due to rounding, numbers may not add up precisely.

| SAP Quarterly Statement Q1 2021 | 22 |

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(K)      Employees by Region and Functional Areas

Full-time equivalents 3/31/2021 3/31/2020
EMEA Americas APJ Total EMEA Americas APJ Total
Cloud<br> and software 5,896 4,486 5,089 15,471 6,469 4,561 5,425 16,455
Services 8,468 5,863 6,079 20,410 8,253 6,049 5,940 20,241
Research<br> and development 14,073 6,103 9,944 30,120 12,842 5,939 9,273 28,054
Sales and<br> marketing 10,404 10,450 4,924 25,779 10,187 10,485 5,186 25,859
General and<br> administration 3,407 2,188 1,243 6,838 3,211 2,215 1,236 6,661
Infrastructure 2,501 1,258 766 4,524 2,205 1,009 665 3,879
SAP Group (3/31) 44,749 **** 30,348 28,045 103,142 43,166 30,259 27,726 101,150
Thereof<br> acquisitions^1)^ 359 41 26 426 0 0 0 0
SAP Group (three months' end average) 44,389 **** 30,295 28,007 102,691 43,143 30,088 27,632 100,864
^1)^ Acquisitions<br> closed between January 1 and March 31^^of the respective year
| SAP Quarterly Statement Q1 2021 | 23 |

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Other Disclosures

(L)       Financial Income, Net

In the first quarter 2021, finance income mainly consists of gains from disposal or IFRS 9-related fair value adjustments of equity securities totaling €530 million (Q1/2020: €123 million).

In the first quarter 2021, finance costs mainly consist of losses from disposal or IFRS 9-related fair value adjustments of equity securities totaling €161 million (Q1/2020: €102 million).

(M)     Business Combinations

In January 2021, SAP announced it had entered into an agreement to acquire Signavio GmbH (Berlin, Germany), a leader in the enterprise business process intelligence and process management space. The initial purchase price is approx. €950 million. The transaction closed on March 5, following satisfaction of regulatory and other approvals; the operating results and assets and liabilities are reflected in our consolidated financial statements starting on that date.

(N)      Qualtrics Initial Public Offering (IPO)

On January 28, 2021, Qualtrics International Inc. (Qualtrics) successfully issued 12% of its shares on the Nasdaq Stock Market (NASDAQ) which resulted in SAP’s ownership decreasing to 83% (however, SAP continues to hold high-vote Class B common stock and, as a result, its current voting power is significantly higher). The IPO related cash inflow amounted to €1,847 million and the initial value of the non-controlling interests in net assets was calculated to be €909 million.

(O)       Share Based Payments

In January 2021, 65.9 million Qualtrics RSU (Retention Share Units) awards were granted to encourage and enable Qualtrics executives and employees, upon whose judgment, initiative and efforts the Company largely depends for the successful conduct of its business, to acquire an ownership interest in the Company.

Upon completion of a voluntary exchange offer for eligible Qualtrics employees on January 28, 2021, 5.4 million of Qualtrics Rights and 1.3 million SAP RSU awards were exchanged into 12.8 million Qualtrics RSU awards. The terms of the voluntary exchange offer, including the exchange ratio, were designed to preserve the intrinsic value of the Qualtrics Rights and SAP RSUs that were tendered.

(P)       Financial Liabilities

In March 2021, SAP drew two short-term bank loans of €950 million and €500 million with tenors of one year. The loans can be repaid flexibly over time and bear interest of the Euribor reference rate plus 0.08% and 0.05%, respectively.

| SAP Quarterly Statement Q1 2021 | 24 |

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