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8-K

Travelers Companies, Inc. (TRV)

8-K 2024-04-17 For: 2024-04-17
View Original
Added on April 09, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

_______________________________________

FORM 8-K

______________________________________

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): April 17, 2024

_______________________________________________

The Travelers Companies, Inc.

(Exact name of registrant as specified in its charter)

_______________________________________________

Minnesota 001-10898 41-0518860
(State or other jurisdiction of<br>incorporation) (Commission File Number) (I.R.S. Employer<br>Identification No.)

485 Lexington Avenue

New York, New York 10017

(Address of principal executive offices) (Zip Code)

(917) 778-6000

(Registrant’s telephone number, including area code)

Not Applicable

(Former name or former address, if changed since last report)

_________________________________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐            Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐            Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐            Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐            Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
Common stock, without par value TRV New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Item 2.02.  Results of Operations and Financial Condition.

On April 17, 2024, The Travelers Companies, Inc. (the “Company”) issued a press release announcing the results of the Company’s operations for the quarter ended March 31, 2024, and the availability of the Company’s first quarter financial supplement on the Company’s web site.  The press release and the financial supplement are furnished as Exhibits 99.1 and 99.2 to this Report and are hereby incorporated by reference in this Item 2.02.

As provided in General Instruction B.2 of Form 8-K, the information and exhibits contained in this Form 8-K shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall they be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such a filing.

Item 9.01.  Financial Statements and Exhibits.

(d)                                 Exhibits.

Exhibit No. Description
99.1 Press Release, dated April 17, 2024, reporting results of operations (This exhibit is furnished and not filed.)
99.2 First Quarter 2024 Financial Supplement of The Travelers Companies, Inc. (This exhibit is furnished and not filed.)
101.1 Pursuant to Rule 406 of Regulation S-T, the cover page to this Current Report on Form 8-K is formatted in Inline XBRL.
104.1 Cover Page Interactive Data File (Embedded within the Inline XBRL document and included in Exhibit 101.1.)

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, The Travelers Companies, Inc. has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

THE TRAVELERS COMPANIES, INC.
Date: April 17, 2024 By: /S/   CHRISTINE K. KALLA
Name: Christine K. Kalla
Executive Vice President and General Counsel

Document

g34651mo25i001b12a.gif                                            Exhibit 99.1

The Travelers Companies, Inc.

485 Lexington Avenue

New York, NY 10017-2630

www.travelers.com

NYSE: TRV

Travelers Reports Excellent First Quarter Results

First Quarter 2024 Net Income per Diluted Share of $4.80, up 16%, and Return on Equity of 18.0%

First Quarter 2024 Core Income per Diluted Share of $4.69, up 14%, and Core Return on Equity of 15.4%

Board of Directors Declares 5% Increase in Regular Quarterly Cash Dividend to $1.05 per Share

•First quarter net income of $1.123 billion and core income of $1.096 billion.

•Quarter included an elevated level of catastrophe losses of $712 million pre-tax, compared to $535 million pre-tax in the prior year quarter.

•Excellent consolidated combined ratio of 93.9% improved 1.5 points; outstanding underlying combined ratio of 87.7% improved 2.9 points.

•Net written premiums of $10.182 billion, up 8% compared to the prior year quarter, with growth in all three segments.

•Total capital of $620 million returned to shareholders, including $388 million of share repurchases.

•Book value per share of $109.28, up 9% over March 31, 2023; adjusted book value per share of $125.53, up 8% over March 31, 2023.

New York, April 17, 2024 — The Travelers Companies, Inc. today reported net income of $1.123 billion, or $4.80 per diluted share, for the quarter ended March 31, 2024, compared to $975 million, or $4.13 per diluted share, in the prior year quarter. Core income in the current quarter was $1.096 billion, or $4.69 per diluted share, compared to $970 million, or $4.11 per diluted share, in the prior year quarter. Core income increased primarily due to higher net investment income and a higher underlying underwriting gain (i.e., excluding net prior year reserve development and catastrophe losses), partially offset by higher catastrophe losses. The underlying underwriting gain was higher than in the prior year quarter, notwithstanding that the prior year quarter included a $211 million one-time tax benefit. Net realized investment gains in the current quarter were $35 million pre-tax ($27 million after-tax), compared to $6 million pre-tax ($5 million after-tax) in the prior year quarter. Per diluted share amounts benefited from the impact of share repurchases.

Consolidated Highlights

( in millions, except for per share amounts, and after-tax, except for premiums and revenues) Three Months Ended March 31,
2023 Change
Net written premiums $ 10,182 $ 9,396 8 %
Total revenues $ 11,228 $ 9,704 16
Net income $ 1,123 $ 975 15
per diluted share $ 4.80 $ 4.13 16
Core income $ 1,096 $ 970 13
per diluted share $ 4.69 $ 4.11 14
Diluted weighted average shares outstanding 232.0 234.4 (1)
Combined ratio 93.9 % 95.4 % (1.5) pts
Underlying combined ratio 87.7 % 90.6 % (2.9) pts
Return on equity 18.0 % 17.5 % 0.5 pts
Core return on equity 15.4 % 14.5 % 0.9 pts

All values are in US Dollars.

As of Change From
March 31,<br>2024 December 31,<br>2023 March 31,<br>2023 December 31,<br>2023 March 31,<br>2023
Book value per share $ 109.28 $ 109.19 $ 99.80 % 9 %
Adjusted book value per share 125.53 122.90 116.55 2 % 8 %

See Glossary of Financial Measures for definitions and the statistical supplement for additional financial data.

“We are very pleased to report excellent top- and bottom-line results for the first quarter,” said Alan Schnitzer, Chairman and Chief Executive Officer. “Core income for the quarter was $1.1 billion, or $4.69 per diluted share, generating core return on equity of 15.4%. Strong core income was driven by record net earned premiums of $10.1 billion, up 14% compared to the prior year period, and an excellent combined ratio of 93.9%. The combined ratio improved 1.5 points, notwithstanding elevated catastrophe activity, primarily in the central and eastern regions of the United States. The underlying combined ratio improved 2.9 points to an outstanding 87.7%, driven by strong underlying results in each of our three segments. Our high-quality investment portfolio generated after-tax net investment income of $698 million for the quarter, driven by strong and reliable returns from our growing fixed income portfolio and higher returns from our non-fixed income portfolio. During the quarter, we returned $620 million of capital to shareholders, including $388 million of share repurchases. In recognition of our strong financial position and confidence in the outlook for our business, I am pleased to share that our Board of Directors declared a 5% increase in our quarterly cash dividend to $1.05 per share, marking 20 consecutive years of dividend increases with a compound annual growth rate of 8% over that period.

“Through terrific marketplace execution across all three segments, we grew net written premiums in the quarter by 8% to $10.2 billion. In Business Insurance, we grew net written premiums by 9% to $5.6 billion. Renewal premium change in the segment remained very strong at 10.6%, while retention remained high at 86% and new business increased 8% to a record $691 million. In Bond & Specialty Insurance, we grew net written premiums by 6% to more than $940 million with strong retention and new business in our high-quality management liability business. In our industry-leading surety business, we grew net written premiums by 15%. Given the attractive returns, we are very pleased with the strong production results in both of our commercial business segments. In Personal Insurance, continued strong pricing drove 9% growth in net written premiums. Renewal premium change was 16.6% in our Auto business and 13.4% in our Homeowners and Other business.

“The year is off to a terrific start with strong profitability and production in all three segments, as well as higher investment income. In short, we’re firing on all cylinders. We also continue to invest in important strategic initiatives. We have demonstrated success in executing our innovation strategy, which has contributed to superior returns with industry-low volatility, growth in our premium base and higher adjusted book value per share. With this momentum and the best talent in the industry, we remain well positioned for success this year and beyond.”

Consolidated Results

Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise) 2024 2023 Change
Underwriting gain: $ 577 $ 367 $ 210
Underwriting gain includes:
Net favorable prior year reserve development 91 105 (14)
Catastrophes, net of reinsurance (712) (535) (177)
Net investment income 846 663 183
Other income (expense), including interest expense (88) (108) 20
Core income before income taxes 1,335 922 413
Income tax expense (benefit) 239 (48) 287
Core income 1,096 970 126
Net realized investment gains after income taxes 27 5 22
Net income $ 1,123 $ 975 $ 148
Combined ratio 93.9 % 95.4 % (1.5) pts
Impact on combined ratio
Net favorable prior year reserve development (0.9) pts (1.2) pts 0.3 pts
Catastrophes, net of reinsurance 7.1 pts 6.0 pts 1.1 pts
Underlying combined ratio 87.7 % 90.6 % (2.9) pts
Net written premiums
Business Insurance $ 5,596 $ 5,157 9 %
Bond & Specialty Insurance 943 886 6
Personal Insurance 3,643 3,353 9
Total $ 10,182 $ 9,396 8 %

First Quarter 2024 Results

(All comparisons vs. first quarter 2023, unless noted otherwise)

Net income of $1.123 billion increased $148 million, due to higher core income and higher net realized investment gains. Core income of $1.096 billion increased $126 million, primarily due to higher net investment income and a higher underlying underwriting gain, partially offset by higher catastrophe losses. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $211 million due to the expiration of the statute of limitations with respect to a tax item. Net realized investment gains were $35 million pre-tax ($27 million after-tax), compared to $6 million pre-tax ($5 million after-tax) in the prior year quarter.

Combined ratio:

•The combined ratio of 93.9% improved 1.5 points due to an improvement in the underlying combined ratio (2.9 points), partially offset by higher catastrophe losses (1.1 points) and lower net favorable prior year reserve development (0.3 points).

•The underlying combined ratio of 87.7% improved 2.9 points. See below for further details by segment.

•Net favorable prior year reserve development occurred in Personal Insurance and Bond & Specialty Insurance. There was no net prior year reserve development in Business Insurance. See below for further details by segment.

•Catastrophe losses primarily resulted from severe wind and hail storms in the central and eastern regions of the United States.

Net investment income of $846 million pre-tax ($698 million after-tax) increased 28%. Income from the fixed income investment portfolio increased over the prior year quarter due to a higher average yield and growth in fixed maturity investments. Income from the non-fixed income investment portfolio increased over the prior year quarter primarily

due to higher private equity partnership returns. Non-fixed income returns are generally reported on a one-quarter lagged basis and directionally follow the broader equity markets.

Net written premiums of $10.182 billion increased 8%. See below for further details by segment.

Shareholders’ Equity

Shareholders’ equity of $25.022 billion increased slightly over year-end 2023, primarily due to net income of $1.123 billion, largely offset by higher net unrealized investment losses, common share repurchases and dividends to shareholders. Net unrealized investment losses included in shareholders’ equity were $4.720 billion pre-tax ($3.721 billion after-tax), compared to $3.970 billion pre-tax ($3.129 billion after-tax) at year-end 2023. The increase in net unrealized investment losses was driven by higher interest rates. Book value per share of $109.28 increased slightly over year-end 2023. Adjusted book value per share of $125.53, which excludes net unrealized investment gains (losses), increased 2% over year-end 2023.

The Company repurchased 1.2 million common shares in the open market during the first quarter under its share repurchase authorizations for a total cost of $250 million. The average cost per share repurchased was $217.31.  In addition, the Company acquired 0.6 million common shares for a total cost of $138 million in connection with employee share-based compensation. At March 31, 2024, the Company had $5.790 billion of capacity remaining under its share repurchase authorizations approved by the Board of Directors.

At the end of the quarter, statutory capital and surplus was $25.329 billion, and the ratio of debt-to-capital was 24.3%. The ratio of debt-to-capital excluding after-tax net unrealized investment gains (losses) included in shareholders’ equity was 21.8%, within the Company’s target range of 15% to 25%.

The Board of Directors declared a 5% increase in the regular quarterly dividend to $1.05 per share. The dividend is payable June 28, 2024, to shareholders of record at the close of business on June 10, 2024.

Business Insurance Segment Financial Results

Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise) 2024 2023 Change
Underwriting gain: $ 334 $ 273 $ 61
Underwriting gain includes:
Net favorable prior year reserve development 19 (19)
Catastrophes, net of reinsurance (209) (199) (10)
Net investment income 609 473 136
Other income (expense) (9) (33) 24
Segment income before income taxes 934 713 221
Income tax expense (benefit) 170 (43) 213
Segment income $ 764 $ 756 $ 8
Combined ratio 93.3 % 93.6 % (0.3) pts
Impact on combined ratio
Net favorable prior year reserve development pts (0.4) pts 0.4 pts
Catastrophes, net of reinsurance 4.1 pts 4.4 pts (0.3) pts
Underlying combined ratio 89.2 % 89.6 % (0.4) pts
Net written premiums by market
Domestic
Select Accounts $ 974 $ 908 7 %
Middle Market 3,213 2,926 10
National Accounts 327 294 11
National Property and Other 642 590 9
Total Domestic 5,156 4,718 9
International 440 439
Total $ 5,596 $ 5,157 9 %

First Quarter 2024 Results

(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Business Insurance was $764 million after-tax, an increase of $8 million. Segment income increased primarily due to higher net investment income, partially offset by a lower underlying underwriting gain. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $171 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

•The combined ratio of 93.3% improved 0.3 points due to a lower underlying combined ratio (0.4 points) and lower catastrophe losses (0.3 points), partially offset by no net prior year reserve development compared with net favorable prior year reserve development in the prior year quarter (0.4 points).

•The underlying combined ratio improved 0.4 points to a very strong 89.2%.

•There was no net prior year reserve development in the current quarter, as better than expected loss experience in the domestic operations’ workers’ compensation product line for multiple accident years was offset primarily by higher than expected loss experience in the general liability product line for recent accident years, as well as an addition to reserves related to run-off operations.

Net written premiums of $5.596 billion increased 9%, reflecting strong renewal premium change and retention, as well as higher levels of new business.

Bond & Specialty Insurance Segment Financial Results

Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise) 2024 2023 Change
Underwriting gain: $ 144 $ 171 $ (27)
Underwriting gain includes:
Net favorable prior year reserve development 24 58 (34)
Catastrophes, net of reinsurance (5) (5)
Net investment income 90 73 17
Other income 6 4 2
Segment income before income taxes 240 248 (8)
Income tax expense 45 41 4
Segment income $ 195 $ 207 $ (12)
Combined ratio 84.5 % 80.0 % 4.5 pts
Impact on combined ratio
Net favorable prior year reserve development (2.5) pts (6.7) pts 4.2 pts
Catastrophes, net of reinsurance 0.5 pts 0.6 pts (0.1) pts
Underlying combined ratio 86.5 % 86.1 % 0.4 pts
Net written premiums
Domestic
Management Liability $ 543 $ 511 6 %
Surety 296 257 15
Total Domestic 839 768 9
International 104 118 (12)
Total $ 943 $ 886 6 %

First Quarter 2024 Results

(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Bond & Specialty Insurance was $195 million after-tax, a decrease of $12 million. Segment income decreased primarily due to lower net favorable prior year reserve development, partially offset by higher net investment income. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $9 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

•The combined ratio of 84.5% increased 4.5 points due to lower net favorable prior year reserve development (4.2 points) and a higher underlying combined ratio (0.4 points), partially offset by a smaller impact from catastrophe losses (0.1 points).

•The underlying combined ratio of 86.5% increased 0.4 points.

•Net favorable prior year reserve development was primarily driven by better than expected loss experience in multiple product lines within domestic operations.

Net written premiums of $943 million increased 6%, reflecting strong production in both surety and management liability.

Personal Insurance Segment Financial Results

Three Months Ended March 31,
($ in millions and pre-tax, unless noted otherwise) 2024 2023 Change
Underwriting gain (loss): $ 99 $ (77) $ 176
Underwriting gain (loss) includes:
Net favorable prior year reserve development 67 28 39
Catastrophes, net of reinsurance (498) (331) (167)
Net investment income 147 117 30
Other income 21 18 3
Segment income before income taxes 267 58 209
Income tax expense (benefit) 47 (25) 72
Segment income $ 220 $ 83 $ 137
Combined ratio 96.9 % 101.5 % (4.6) pts
Impact on combined ratio
Net favorable prior year reserve development (1.6) pts (0.8) pts (0.8) pts
Catastrophes, net of reinsurance 12.4 pts 9.4 pts 3.0 pts
Underlying combined ratio 86.1 % 92.9 % (6.8) pts
Net written premiums
Domestic
Automobile $ 1,859 $ 1,654 12 %
Homeowners and Other 1,635 1,565 4
Total Domestic 3,494 3,219 9
International 149 134 11
Total $ 3,643 $ 3,353 9 %

First Quarter 2024 Results

(All comparisons vs. first quarter 2023, unless noted otherwise)

Segment income for Personal Insurance was $220 million after-tax, an increase of $137 million. Segment income increased primarily due to a higher underlying underwriting gain, higher net favorable prior year reserve development and higher net investment income, partially offset by higher catastrophe losses. The underlying underwriting gain benefited from higher business volumes. The underlying underwriting gain in the prior year quarter included a one-time tax benefit of $31 million due to the expiration of the statute of limitations with respect to a tax item.

Combined ratio:

•The combined ratio of 96.9% improved 4.6 points due to an improvement in the underlying combined ratio (6.8 points) and higher net favorable prior year reserve development (0.8 points), partially offset by higher catastrophe losses (3.0 points).

•The underlying combined ratio of 86.1% improved 6.8 points, reflecting improvement in both Automobile and Homeowners and Other.

•Net favorable prior year reserve development was primarily driven by better than expected loss experience in the domestic operations’ automobile product line for recent accident years.

Net written premiums of $3.643 billion increased 9%, reflecting strong renewal premium change in both Domestic Automobile and Homeowners and Other.

Financial Supplement and Conference Call

The information in this press release should be read in conjunction with the financial supplement that is available on our website at Travelers.com. Travelers management will discuss the contents of this release and other relevant topics via webcast at 9 a.m. Eastern (8 a.m. Central) on Wednesday, April 17, 2024. Investors can access the call via webcast at investor.travelers.com or by dialing 1.888.440.6281 within the United States or 1.646.960.0218 outside the United States. Prior to the webcast, a slide presentation pertaining to the quarterly earnings will be available on the Company’s website.

Following the live event, replays will be available via webcast for one year at investor.travelers.com and by telephone for 30 days by dialing 1.800.770.2030 within the United States or 1.647.362.9199 outside the United States. All callers should use conference ID 5449478.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of more than $41 billion in 2023. For more information, visit Travelers.com.

Travelers may use its website and/or social media outlets, such as Facebook and X, as distribution channels of material Company information. Financial and other important information regarding the Company is routinely accessible through and posted on our website at investor.travelers.com, our Facebook page at facebook.com/travelers and our X account (@Travelers) at twitter.com/travelers. In addition, you may automatically receive email alerts and other information about Travelers when you enroll your email address by visiting the Email Notifications section at investor.travelers.com.

Travelers is organized into the following reportable business segments:

Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.

Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom and the Republic of Ireland, as well as Brazil through a joint venture, in each case utilizing various degrees of financially-based underwriting approaches.

Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. Personal Insurance’s primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

* * * * *

Forward-Looking Statements

This press release contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words such as “may,” “will,” “should,” “likely,” “probably,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “views,” “ensures,” “estimates” and similar expressions are used to identify these forward-looking statements. These statements include, among other things, the Company’s statements about:

•the Company’s outlook, the impact of trends on its business, such as the impact of elevated industrywide loss costs in Personal Insurance, and its future results of operations and financial condition;

•the impact of legislative or regulatory actions or court decisions;

•share repurchase plans;

•future pension plan contributions;

•the sufficiency of the Company’s asbestos and other reserves;

•the impact of emerging claims issues as well as other insurance and non-insurance litigation;

•the cost and availability of reinsurance coverage;

•catastrophe losses and modeling;

•the impact of investment, economic and underwriting market conditions, including interest rates and inflation;

•the Company’s approach to managing its investment portfolio;

•the impact of changing climate conditions;

•strategic and operational initiatives to improve profitability and competitiveness;

•the Company’s competitive advantages and innovation agenda, including executing on that agenda with respect to artificial intelligence;

•the Company’s cybersecurity policies and practices;

•new product offerings;

•the impact of developments in the tort environment;

•the impact of developments in the geopolitical environment; and

•the impact of the Company’s acquisition of Corvus Insurance Holdings, Inc.

The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Some of the factors that could cause actual results to differ include, but are not limited to, the following:

Insurance-Related Risks

•high levels of catastrophe losses;

•actual claims may exceed the Company’s claims and claim adjustment expense reserves, or the estimated level of claims and claim adjustment expense reserves may increase, including as a result of, among other things, changes in the legal/tort, regulatory and economic environments, including increased inflation;

•the Company’s potential exposure to asbestos and environmental claims and related litigation;

•the Company is exposed to, and may face adverse developments involving, mass tort claims; and

•the effects of emerging claim and coverage issues on the Company’s business are uncertain, and court decisions or legislative changes that take place after the Company issues its policies can result in an unexpected increase in the number of claims.

Financial, Economic and Credit Risks

•a period of financial market disruption or an economic downturn;

•the Company’s investment portfolio is subject to credit and interest rate risk, and may suffer reduced or low returns or material realized or unrealized losses;

•the Company is exposed to credit risk related to reinsurance and structured settlements, and reinsurance coverage may not be available to the Company;

•the Company is exposed to credit risk in certain of its insurance operations and with respect to certain guarantee or indemnification arrangements that it has with third parties;

•a downgrade in the Company’s claims-paying and financial strength ratings; and

•the Company’s insurance subsidiaries may be unable to pay dividends to the Company’s holding company in sufficient amounts.

Business and Operational Risks

•the intense competition that the Company faces, including with respect to attracting and retaining employees, and the impact of innovation, technological change and changing customer preferences on the insurance industry and the markets in which it operates;

•disruptions to the Company’s relationships with its independent agents and brokers or the Company’s inability to manage effectively a changing distribution landscape;

•the Company’s efforts to develop new products or services, expand in targeted markets, improve business processes and workflows or make acquisitions may not be successful and may create enhanced risks;

•the Company's pricing and capital models may provide materially different indications than actual results;

•loss of or significant restrictions on the use of particular types of underwriting criteria, such as credit scoring, or other data or methodologies, in the pricing and underwriting of the Company’s products;

•the Company is subject to additional risks associated with its business outside the United States; and

•future pandemics (including new variants of COVID-19).

Technology and Intellectual Property Risks

•as a result of cyber attacks (the risk of which could be exacerbated by geopolitical tensions) or otherwise, the Company may experience difficulties with technology, data and network security or outsourcing relationships;

•the Company’s dependence on effective information technology systems and on continuing to develop and implement improvements in technology, including with respect to artificial intelligence; and

•the Company may be unable to protect and enforce its own intellectual property or may be subject to claims for infringing the intellectual property of others.

Regulatory and Compliance Risks

•changes in regulation, including higher tax rates; and

•the Company's compliance controls may not be effective.

In addition, the Company’s share repurchase plans depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels appropriate for the Company’s business operations, changes in levels of written premiums, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions, changes in tax laws (including the Inflation Reduction Act of 2022) and other factors.

Our forward-looking statements speak only as of the date of this press release or as of the date they are made, and we undertake no obligation to update forward-looking statements. For a more detailed discussion of these factors, see the information under the captions “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Forward Looking Statements” in our most recent annual report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 15, 2024, as updated by our periodic filings with the SEC.

GLOSSARY OF FINANCIAL MEASURES AND RECONCILIATIONS OF GAAP MEASURES TO NON-GAAP MEASURES

The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis and for other reasons as discussed below. In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure. Reconciliations of these measures to the most comparable GAAP measures also follow.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

RECONCILIATION OF NET INCOME TO CORE INCOME AND CERTAIN OTHER NON-GAAP MEASURES

Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and

cumulative effect of changes in accounting principles when applicable. Segment income (loss) is determined in the same manner as core income (loss) on a segment basis. Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions. Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies. Core income (loss) per share is core income (loss) on a per common share basis.

Reconciliation of Net Income to Core Income less Preferred Dividends

Three Months Ended March 31,
($ in millions, after-tax) 2024 2023
Net income $ 1,123 $ 975
Adjustments:
Net realized investment gains (27) (5)
Core income $ 1,096 $ 970
Three Months Ended March 31,
--- --- --- --- ---
($ in millions, pre-tax) 2024 2023
Net income $ 1,370 $ 928
Adjustments:
Net realized investment gains (35) (6)
Core income $ 1,335 $ 922 Twelve Months Ended December 31, Average Annual
--- --- --- --- --- --- --- --- --- --- --- --- --- ---
($ in millions, after-tax) 2023 2022 2021 2020 2019 2005 - 2018
Net income $ 2,991 $ 2,842 $ 3,662 $ 2,697 $ 2,622 $ 3,035
Less: Loss from discontinued operations (31)
Income from continuing operations 2,991 2,842 3,662 2,697 2,622 3,066
Adjustments:
Net realized investment (gains) losses 81 156 (132) (11) (85) (41)
Impact of changes in tax laws and/or tax rates (1) (2) (8) 9
Core income 3,072 2,998 3,522 2,686 2,537 3,034
Less: Preferred dividends 2
Core income, less preferred dividends $ 3,072 $ 2,998 $ 3,522 $ 2,686 $ 2,537 $ 3,032

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Reconciliation of Net Income per Share to Core Income per Share on a Diluted Basis

Three Months Ended March 31,
2024 2023
Diluted income per share
Net income $ 4.80 $ 4.13
Adjustments:
Net realized investment gains, after-tax (0.11) (0.02)
Core income $ 4.69 $ 4.11

Reconciliation of Segment Income to Total Core Income

Three Months Ended March 31,
($ in millions, after-tax) 2024 2023
Business Insurance $ 764 $ 756
Bond & Specialty Insurance 195 207
Personal Insurance 220 83
Total segment income 1,179 1,046
Interest Expense and Other (83) (76)
Total core income $ 1,096 $ 970

RECONCILIATION OF SHAREHOLDERS’ EQUITY TO ADJUSTED SHAREHOLDERS’ EQUITY AND CALCULATION OF RETURN ON EQUITY AND CORE RETURN ON EQUITY

Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity, net realized investment gains (losses), net of tax, for the period presented, the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)), preferred stock and discontinued operations.

Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity

As of March 31,
($ in millions) 2024 2023
Shareholders’ equity $ 25,022 $ 23,052
Adjustments:
Net unrealized investment losses, net of tax, included in shareholders’ equity 3,721 3,868
Net realized investment gains, net of tax (27) (5)
Adjusted shareholders’ equity $ 28,716 $ 26,915 As of December 31, Average Annual
--- --- --- --- --- --- --- --- --- --- --- --- --- ---
($ in millions) 2023 2022 2021 2020 2019 2005 - 2018
Shareholders’ equity $ 24,921 $ 21,560 $ 28,887 $ 29,201 $ 25,943 $ 24,659
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity 3,129 4,898 (2,415) (4,074) (2,246) (1,232)
Net realized investment (gains) losses, net of tax 81 156 (132) (11) (85) (41)
Impact of changes in tax laws and/or tax rates (1) (2) (8) 20
Preferred stock (45)
Loss from discontinued operations 31
Adjusted shareholders’ equity $ 28,131 $ 26,614 $ 26,332 $ 25,116 $ 23,612 $ 23,392

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

Return on equity is the ratio of annualized net income (loss) less preferred dividends to average shareholders’ equity for the periods presented. Core return on equity is the ratio of annualized core income (loss) less preferred dividends to adjusted average shareholders’ equity for the periods presented. In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

Average shareholders’ equity is (a) the sum of total shareholders’ equity excluding preferred stock at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two. Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.

Calculation of Return on Equity and Core Return on Equity

Three Months Ended March 31,
($ in millions, after-tax) 2024 2023
Annualized net income $ 4,493 $ 3,900
Average shareholders’ equity 24,972 22,306
Return on equity 18.0 % 17.5 %
Annualized core income $ 4,384 $ 3,881
Adjusted average shareholders’ equity 28,383 26,687
Core return on equity 15.4 % 14.5 %
Twelve Months Ended <br>December 31, Average Annual
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
($ in millions, after-tax) 2023 2022 2021 2020 2019 2005 - 2018
Net income, less preferred dividends $ 2,991 $ 2,842 $ 3,662 $ 2,697 $ 2,622 $ 3,033
Average shareholders' equity 22,031 23,384 28,735 26,892 24,922 24,677
Return on equity 13.6 % 12.2 % 12.7 % 10.0 % 10.5 % 12.3 %
Core income, less preferred dividends $ 3,072 $ 2,998 $ 3,522 $ 2,686 $ 2,537 $ 3,032
Adjusted average shareholders’ equity 26,772 26,588 25,718 23,790 23,335 23,401
Core return on equity 11.5 % 11.3 % 13.7 % 11.3 % 10.9 % 13.0 %

RECONCILIATION OF NET INCOME TO UNDERWRITING GAIN EXCLUDING CERTAIN ITEMS

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses. In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business. This measure is used to assess each segment’s business performance and as a tool in making business decisions. Underwriting gain, excluding the impact of catastrophes and net favorable (unfavorable) prior year loss reserve development, is the underwriting gain adjusted to exclude claims and claim adjustment expenses, reinstatement premiums and assessments related to catastrophes and loss reserve development related to time periods prior to the current year. In the opinion of the Company’s management, this measure is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability of earnings caused by the unpredictable nature (i.e., the timing and amount) of catastrophes and loss reserve development. This measure is also referred to as underlying underwriting gain, underlying underwriting margin, underlying underwriting income or underlying underwriting result.

A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada. Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure. Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount. Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence. A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.

The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company. Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2024 ranges from $20 million to $30 million of losses before reinsurance and taxes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years. In the

opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

Reconciliation of Net Income to Pre-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)

Three Months Ended March 31,
($ in millions, after-tax, except as noted) 2024 2023
Net income $ 1,123 $ 975
Net realized investment gains (27) (5)
Core income 1,096 970
Net investment income (698) (557)
Other (income) expense, including interest expense 74 88
Underwriting income 472 501
Income tax expense (benefit) on underwriting results 105 (134)
Pre-tax underwriting income 577 367
Pre-tax impact of net favorable prior year reserve development (91) (105)
Pre-tax impact of catastrophes 712 535
Pre-tax underlying underwriting income $ 1,198 $ 797

Reconciliation of Net Income to After-Tax Underlying Underwriting Income (also known as Underlying Underwriting Gain)

Three Months Ended March 31,
($ in millions, after-tax) 2024 2023
Net income $ 1,123 $ 975
Net realized investment gains (27) (5)
Core income 1,096 970
Net investment income (698) (557)
Other (income) expense, including interest expense 74 88
Underwriting income 472 501
Impact of net favorable prior year reserve development (71) (83)
Impact of catastrophes 563 422
Underlying underwriting income $ 964 $ 840 Twelve Months Ended December 31,
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
($ in millions, after-tax) 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012
Net income $ 2,991 $ 2,842 $ 3,662 $ 2,697 $ 2,622 $ 2,523 $ 2,056 $ 3,014 $ 3,439 $ 3,692 $ 3,673 $ 2,473
Net realized investment (gains) losses 81 156 (132) (11) (85) (93) (142) (47) (2) (51) (106) (32)
Impact of changes in tax laws and/or tax rates (1) (2) (8) 129
Core income 3,072 2,998 3,522 2,686 2,537 2,430 2,043 2,967 3,437 3,641 3,567 2,441
Net investment income (2,436) (2,170) (2,541) (1,908) (2,097) (2,102) (1,872) (1,846) (1,905) (2,216) (2,186) (2,316)
Other (income) expense, including interest expense 337 277 235 232 214 248 179 78 193 159 61 171
Underwriting income 973 1,105 1,216 1,010 654 576 350 1,199 1,725 1,584 1,442 296
Impact of net (favorable) unfavorable prior year reserve development (113) (512) (424) (276) 47 (409) (378) (510) (617) (616) (552) (622)
Impact of catastrophes 2,361 1,480 1,459 1,274 699 1,355 1,267 576 338 462 387 1,214
Underlying underwriting income $ 3,221 $ 2,073 $ 2,251 $ 2,008 $ 1,400 $ 1,522 $ 1,239 $ 1,265 $ 1,446 $ 1,430 $ 1,277 $ 888

(1) Impact is recognized in the accounting period in which the change is enacted

(2) 2017 reflects impact of Tax Cuts and Jobs Act of 2017 (TCJA)

COMBINED RATIO AND ADJUSTMENTS FOR UNDERLYING COMBINED RATIO

Combined ratio: For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators. The combined ratio, as used in this earnings release, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this earnings release is based on net earned premiums.

For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this earnings release is calculated in the same manner as the SAP ratio.

For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this earnings release, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income, billing and policy fees and other, to net earned premiums.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Underlying combined ratio represents the combined ratio excluding the impact of net prior year reserve development and catastrophes. The underlying combined ratio is an indicator of the Company’s underwriting discipline and underwriting profitability for the current accident year.

Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.

Calculation of the Combined Ratio

Three Months Ended March 31,
($ in millions, pre-tax) 2024 2023
Loss and loss adjustment expense ratio
Claims and claim adjustment expenses $ 6,656 $ 5,959
Less:
Policyholder dividends 12 12
Allocated fee income 39 42
Loss ratio numerator $ 6,605 $ 5,905
Underwriting expense ratio
Amortization of deferred acquisition costs $ 1,698 $ 1,462
General and administrative expenses (G&A) 1,406 1,267
Less:
Non-insurance G&A 102 95
Allocated fee income 70 64
Billing and policy fees and other 30 28
Expense ratio numerator $ 2,902 $ 2,542
Earned premium $ 10,126 $ 8,854
Combined ratio (1)
Loss and loss adjustment expense ratio 65.2 % 66.7 %
Underwriting expense ratio 28.7 % 28.7 %
Combined ratio 93.9 % 95.4 %
Impact on combined ratio:
Net favorable prior year reserve development (0.9) % (1.2) %
Catastrophes, net of reinsurance 7.1 % 6.0 %
Underlying combined ratio 87.7 % 90.6 %

(1)  For purposes of computing ratios, billing and policy fees and other (which are a component of other revenues) are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses. These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly are excluded in calculating the combined ratio.

RECONCILIATION OF BOOK VALUE PER SHARE AND SHAREHOLDERS’ EQUITY TO CERTAIN NON-GAAP MEASURES

Book value per share is total common shareholders’ equity divided by the number of common shares outstanding. Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets (i.e., net unrealized investment gains (losses), net of tax), which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves. Tangible book value per share is adjusted book value per share excluding the after-tax value of goodwill and other intangible assets divided by the number of common shares outstanding. In the opinion of the Company’s management, tangible book value per share is useful in an analysis of a property casualty company’s book value on a nominal basis as it removes certain effects of purchase accounting (i.e., goodwill and other intangible assets), in addition to the effect of changing prices on invested assets.

Reconciliation of Shareholders’ Equity to Tangible Shareholders’ Equity, Excluding Net Unrealized Investment Losses, Net of Tax and Calculation of Book Value Per Share, Adjusted Book Value Per Share and Tangible Book Value Per Share

As of
($ in millions, except per share amounts) March 31,<br>2024 December 31,<br>2023 March 31,<br>2023
Shareholders’ equity $ 25,022 $ 24,921 $ 23,052
Less: Net unrealized investment losses, net of tax, included in shareholders’ equity (3,721) (3,129) (3,868)
Shareholders’ equity, excluding net unrealized investment losses, net of tax, included in shareholders’ equity 28,743 28,050 26,920
Less:
Goodwill 4,251 3,976 3,959
Other intangible assets 376 277 285
Impact of deferred tax on other intangible assets (85) (69) (63)
Tangible shareholders’ equity, excluding net unrealized investment losses, net of tax, included in shareholders’ equity $ 24,201 $ 23,866 $ 22,739
Common shares outstanding 229.0 228.2 231.0
Book value per share $ 109.28 $ 109.19 $ 99.80
Adjusted book value per share 125.53 122.90 116.55
Tangible book value per share, excluding net unrealized investment losses, net of tax, included in shareholders’ equity 105.69 104.57 98.45

RECONCILIATION OF TOTAL CAPITALIZATION TO TOTAL CAPITALIZATION EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES), NET OF TAX

Total capitalization is the sum of total shareholders’ equity and debt. Debt-to-capital ratio excluding net unrealized gains (losses) on investments, net of tax, included in shareholders’ equity, is the ratio of debt to total capitalization excluding the after-tax impact of net unrealized investment gains and losses included in shareholders’ equity. In the opinion of the Company’s management, the debt-to-capital ratio is useful in an analysis of the Company’s financial leverage.

As of
($ in millions) March 31,<br>2024 December 31,<br>2023
Debt $ 8,032 $ 8,031
Shareholders’ equity 25,022 24,921
Total capitalization 33,054 32,952
Less: Net unrealized investment losses, net of tax, included in shareholders’ equity (3,721) (3,129)
Total capitalization excluding net unrealized losses on investments, net of tax, included in shareholders’ equity $ 36,775 $ 36,081
Debt-to-capital ratio 24.3 % 24.4 %
Debt-to-capital ratio excluding net unrealized investment losses, net of tax, included in shareholders’ equity 21.8 % 22.3 %

RECONCILIATION OF INVESTED ASSETS TO INVESTED ASSETS EXCLUDING NET UNREALIZED INVESTMENT GAINS (LOSSES)

As of March 31,
($ in millions) 2024 2023
Invested assets $ 88,657 $ 82,035
Less: Net unrealized investment losses, pre-tax (4,720) (4,912)
Invested assets excluding net unrealized investment losses $ 93,377 $ 86,947
As of December 31,
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
($ in millions) 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012
Invested assets $ 88,810 $ 80,454 $ 87,375 $ 84,423 $ 77,884 $ 72,278 $ 72,502 $ 70,488 $ 70,470 $ 73,261 $ 73,160 $ 73,838
Less: Net unrealized investment gains (losses), pre-tax (3,970) (6,220) 3,060 5,175 2,853 (137) 1,414 1,112 1,974 3,008 2,030 4,761
Invested assets excluding net unrealized investment gains (losses) $ 92,780 $ 86,674 $ 84,315 $ 79,248 $ 75,031 $ 72,415 $ 71,088 $ 69,376 $ 68,496 $ 70,253 $ 71,130 $ 69,077

OTHER DEFINITIONS

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract. Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

For Business Insurance and Bond & Specialty Insurance, retention is the amount of premium available for renewal that was retained, excluding rate and exposure changes. For Personal Insurance, retention is the ratio of the expected number of renewal policies that will be retained throughout the annual policy period to the number of available renewal base policies. For all of the segments, renewal rate change represents the estimated change in average premium on policies that renew, excluding exposure changes. Exposure is the measure of risk used in the pricing of an insurance product. The change in exposure is the amount of change in premium on policies that renew attributable to the change in portfolio risk. Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. New business is the amount of written premium related to new policyholders and additional products sold to existing policyholders. These are operating statistics, which are in part dependent on the use of estimates and are therefore subject to change. For Business Insurance, retention, renewal premium change and new business exclude National Accounts. For Bond & Specialty Insurance, retention, renewal premium change and new business exclude surety and other products that are generally sold on a non-recurring, project specific basis. For each of the segments, production statistics referred to herein are domestic only unless otherwise indicated.

Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.

Holding company liquidity is the total funds available at the holding company level to fund general corporate purposes, primarily the payment of shareholder dividends and debt service. These funds consist of total cash, short-term invested assets and other readily marketable securities held by the holding company.

For a glossary of other financial terms used in this press release, we refer you to the Company’s most recent annual report on Form 10-K filed with the SEC on February 15, 2024, and subsequent periodic filings with the SEC.

Contacts

Media: Institutional Investors:
Patrick Linehan Abbe Goldstein
917.778.6267 917.778.6825

18

Document

| The Travelers Companies, Inc.<br><br>Financial Supplement - First Quarter 2024 | Exhibit 99.2 image2a.gif | | --- | --- || | Page Number | | --- | --- | | Consolidated Results | | | Financial Highlights | 1 | | Reconciliation to Net Income (Loss) and Earnings Per Share | 2 | | Statement of Income (Loss) | 3 | | Net Income (Loss) by Major Component and Combined Ratio | 4 | | Core Income | 5 | | Selected Statistics - Property and Casualty Operations | 6 | | Written and Earned Premiums - Property and Casualty Operations | 7 | | Business Insurance | | | Segment Income | 8 | | Segment Income by Major Component and Combined Ratio | 9 | | Selected Statistics | 10 | | Net Written Premiums | 11 | | Bond & Specialty Insurance | | | Segment Income | 12 | | Segment Income by Major Component and Combined Ratio | 13 | | Selected Statistics | 14 | | Net Written Premiums | 15 | | Personal Insurance | | | Segment Income (Loss) | 16 | | Segment Income (Loss) by Major Component and Combined Ratio | 17 | | Selected Statistics | 18 | | Net Written Premiums | 19 | | Selected Statistics - Automobile | 20 | | Selected Statistics - Homeowners and Other | 21 | | Supplemental Detail | | | Interest Expense and Other | 22 | | Consolidated Balance Sheet | 23 | | Investment Portfolio | 24 | | Investment Portfolio - Fixed Maturities Data | 25 | | Investment Income | 26 | | Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders’ Equity | 27 | | Reinsurance Recoverables | 28 | | Net Reserves for Losses and Loss Adjustment Expense | 29 | | Asbestos Reserves | 30 | | Capitalization | 31 | | Statutory Capital and Surplus to GAAP Shareholders’ Equity Reconciliation | 32 | | Statement of Cash Flows | 33 | | Statement of Cash Flows (continued) | 34 | | Glossary of Financial Measures and Description of Reportable Business Segments | 35-36 |

The information included in the Financial Supplement is unaudited.  This document should be read in conjunction with the Company’s Form 10-Q which will be filed with the Securities and Exchange Commission.

Index

| The Travelers Companies, Inc.<br><br>Financial Highlights | | --- || ($ and shares in millions, except for per share data) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Net income (loss) | $ | 975 | | $ | (14) | | $ | 404 | | $ | 1,626 | | $ | 1,123 | | | Net income (loss) per share: | | | | | | | | | | | | | | | | | Basic | $ | 4.18 | | $ | (0.07) | | $ | 1.75 | | $ | 7.07 | | $ | 4.87 | | | Diluted | $ | 4.13 | | $ | (0.07) | | $ | 1.74 | | $ | 6.99 | | $ | 4.80 | | | Core income | $ | 970 | | $ | 15 | | $ | 454 | | $ | 1,633 | | $ | 1,096 | | | Core income per share: | | | | | | | | | | | | | | | | | Basic | $ | 4.16 | | $ | 0.06 | | $ | 1.97 | | $ | 7.09 | | $ | 4.75 | | | Diluted | $ | 4.11 | | $ | 0.06 | | $ | 1.95 | | $ | 7.01 | | $ | 4.69 | | | Return on equity | 17.5 | | % | (0.2) | | % | 7.7 | | % | 29.0 | | % | 18.0 | | % | | Core return on equity | 14.5 | | % | 0.2 | | % | 6.9 | | % | 24.0 | | % | 15.4 | | % | | Total assets, at period end | $ | 118,352 | | $ | 120,573 | | $ | 121,384 | | $ | 125,978 | | $ | 127,410 | | | Total equity, at period end | $ | 23,052 | | $ | 21,855 | | $ | 19,978 | | $ | 24,921 | | $ | 25,022 | | | Book value per share, at period end | $ | 99.80 | | $ | 95.46 | | $ | 87.47 | | $ | 109.19 | | $ | 109.28 | | | Less: Net unrealized investment gains (losses), net of tax | (16.75) | | | (19.99) | | | (28.31) | | | (13.71) | | | (16.25) | | | | Adjusted book value per share, at period end | $ | 116.55 | | $ | 115.45 | | $ | 115.78 | | $ | 122.90 | | $ | 125.53 | | | Weighted average number of common shares outstanding (basic) | 231.7 | | | 229.7 | | | 228.8 | | | 228.4 | | | 229.0 | | | | Weighted average number of common shares outstanding and common stock equivalents (diluted) | 234.4 | | | 229.7 | | | 231.1 | | | 231.1 | | | 232.0 | | | | Common shares outstanding at period end | 231.0 | | | 228.9 | | | 228.4 | | | 228.2 | | | 229.0 | | | | Common stock dividends declared | $ | 218 | | $ | 233 | | $ | 232 | | $ | 232 | | $ | 232 | | | Common stock repurchased: | | | | | | | | | | | | | | | | | Under Board of Directors authorization | | | | | | | | | | | | | | | | | Shares | 2.2 | | | 2.2 | | | 0.6 | | | 0.4 | | | 1.2 | | | | Cost | $ | 400 | | $ | 400 | | $ | 100 | | $ | 65 | | $ | 250 | | | Other | | | | | | | | | | | | | | | | | Shares | 0.3 | | | — | | | — | | | — | | | 0.6 | | | | Cost | $ | 62 | | $ | — | | $ | 1 | | $ | 1 | | $ | 138 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Reconciliation to Net Income (Loss) and Earnings per Share
($ and shares in millions, except earnings per share) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Net income (loss)
Net income (loss) $ 975 $ (14) $ 404 $ 1,626 $ 1,123
Adjustments:
Net realized investment (gains) losses, after-tax (5) 29 50 7 (27)
Core income $ 970 $ 15 $ 454 $ 1,633 $ 1,096
Basic earnings per share
Net income (loss) $ 4.18 $ (0.07) $ 1.75 $ 7.07 $ 4.87
Adjustments:
Net realized investment (gains) losses, after-tax (0.02) 0.13 0.22 0.02 (0.12)
Core income $ 4.16 $ 0.06 $ 1.97 $ 7.09 $ 4.75
Diluted earnings per share
Net income (loss) $ 4.13 $ (0.07) $ 1.74 $ 6.99 $ 4.80
Adjustments:
Net realized investment (gains) losses, after-tax (0.02) 0.13 0.21 0.02 (0.11)
Core income $ 4.11 $ 0.06 $ 1.95 $ 7.01 $ 4.69

Adjustments to net income (loss) and weighted average shares for net income (loss) EPS calculations: (1)

Basic and Diluted 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
Net income (loss), as reported $ 975 $ (14) $ 404 $ 1,626 $ 1,123
Participating share-based awards - allocated income (7) (1) (3) (12) (8)
Net income (loss) available to common shareholders - basic and diluted $ 968 $ (15) $ 401 $ 1,614 $ 1,115
Common Shares
Basic
Weighted average shares outstanding 231.7 229.7 228.8 228.4 229.0
Diluted
Weighted average shares outstanding 231.7 229.7 228.8 228.4 229.0
Weighted average effects of dilutive securities - stock options and performance shares 2.7 2.3 2.7 3.0
Diluted weighted average shares outstanding 234.4 229.7 231.1 231.1 232.0

(1) Adjustments to net income and weighted average shares for net income EPS calculations can generally be used for the core income EPS calculations. The net loss EPS calculation for 2Q 2023 excluded the allocation of $2 million of undistributed loss to participating share-based awards, since such allocation would result in anti-dilution of basic and diluted earnings per share. In addition, the net loss EPS calculation for 2Q 2023 excluded the incremental impact of 2.5 million stock options and performance shares, since the impact of these potential shares of common stock and their effects on income was anti-dilutive. The core income EPS calculation for 2Q 2023 included these items.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Statement of Income (Loss) - Consolidated
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Revenues
Premiums $ 8,854 $ 9,216 $ 9,718 $ 9,973 $ 10,126
Net investment income 663 712 769 778 846
Fee income 106 106 112 109 109
Net realized investment gains (losses) 6 (35) (65) (11) 35
Other revenues 75 99 101 78 112
Total revenues 9,704 10,098 10,635 10,927 11,228
Claims and expenses
Claims and claim adjustment expenses 5,959 7,227 7,149 5,880 6,656
Amortization of deferred acquisition costs 1,462 1,519 1,604 1,641 1,698
General and administrative expenses 1,267 1,308 1,312 1,289 1,406
Interest expense 88 92 98 98 98
Total claims and expenses 8,776 10,146 10,163 8,908 9,858
Income (loss) before income taxes 928 (48) 472 2,019 1,370
Income tax expense (benefit) (47) (34) 68 393 247
Net income (loss) $ 975 $ (14) $ 404 $ 1,626 $ 1,123
Other statistics
Effective tax rate on net investment income 16.0 % 16.5 % 16.8 % 17.0 % 17.6 %
Net investment income (after-tax) $ 557 $ 594 $ 640 $ 645 $ 698
Catastrophes, net of reinsurance:
Pre-tax $ 535 $ 1,481 $ 850 $ 125 $ 712
After-tax $ 422 $ 1,171 $ 669 $ 99 $ 563
Prior year reserve development - favorable (unfavorable):
Pre-tax $ 105 $ 60 $ (154) $ 132 $ 91
After-tax $ 83 $ 47 $ (122) $ 105 $ 71

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Net Income (Loss) by Major Component and Combined Ratio - Consolidated | | --- || ($ in millions, net of tax) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Underwriting gain (loss) | $ | 501 | | $ | (509) | | $ | (107) | | $ | 1,088 | | $ | 472 | | | Net investment income | 557 | | | 594 | | | 640 | | | 645 | | | 698 | | | | Other income (expense), including interest expense | (88) | | | (70) | | | (79) | | | (100) | | | (74) | | | | Core income | 970 | | | 15 | | | 454 | | | 1,633 | | | 1,096 | | | | Net realized investment gains (losses) | 5 | | | (29) | | | (50) | | | (7) | | | 27 | | | | Net income (loss) | $ | 975 | | $ | (14) | | $ | 404 | | $ | 1,626 | | $ | 1,123 | | | Combined ratio (1) (2) | | | | | | | | | | | | | | | | | Loss and loss adjustment expense ratio | 66.7 | | % | 77.9 | | % | 73.0 | | % | 58.4 | | % | 65.2 | | % | | Underwriting expense ratio | 28.7 | | % | 28.6 | | % | 28.0 | | % | 27.4 | | % | 28.7 | | % | | Combined ratio | 95.4 | | % | 106.5 | | % | 101.0 | | % | 85.8 | | % | 93.9 | | % | | Impact on combined ratio: | | | | | | | | | | | | | | | | | Net (favorable) unfavorable prior year reserve development | (1.2) | | % | (0.7) | | % | 1.6 | | % | (1.3) | | % | (0.9) | | % | | Catastrophes, net of reinsurance | 6.0 | | % | 16.1 | | % | 8.8 | | % | 1.2 | | % | 7.1 | | % | | Underlying combined ratio | 90.6 | | % | 91.1 | | % | 90.6 | | % | 85.9 | | % | 87.7 | | % | | (1)  Before policyholder dividends.<br>(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio.  See following: | | | | | | | | | | | | | | | | | ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | Billing and policy fees and other | $ | 28 | | $ | 28 | | $ | 28 | | $ | 29 | | $ | 30 | | | Fee income: | | | | | | | | | | | | | | | | | Loss and loss adjustment expenses | $ | 42 | | $ | 40 | | $ | 42 | | $ | 40 | | $ | 39 | | | Underwriting expenses | 64 | | | 66 | | | 70 | | | 69 | | | 70 | | | | Total fee income | $ | 106 | | $ | 106 | | $ | 112 | | $ | 109 | | $ | 109 | | | Non-insurance general and administrative expenses | $ | 95 | | $ | 92 | | $ | 99 | | $ | 103 | | $ | 102 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Core Income - Consolidated | | --- || ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Revenues | | | | | | | | | | | | | | | | | Premiums | $ | 8,854 | | $ | 9,216 | | $ | 9,718 | | $ | 9,973 | | $ | 10,126 | | | Net investment income | 663 | | | 712 | | | 769 | | | 778 | | | 846 | | | | Fee income | 106 | | | 106 | | | 112 | | | 109 | | | 109 | | | | Other revenues | 75 | | | 99 | | | 101 | | | 78 | | | 112 | | | | Total revenues | 9,698 | | | 10,133 | | | 10,700 | | | 10,938 | | | 11,193 | | | | Claims and expenses | | | | | | | | | | | | | | | | | Claims and claim adjustment expenses | 5,959 | | | 7,227 | | | 7,149 | | | 5,880 | | | 6,656 | | | | Amortization of deferred acquisition costs | 1,462 | | | 1,519 | | | 1,604 | | | 1,641 | | | 1,698 | | | | General and administrative expenses | 1,267 | | | 1,308 | | | 1,312 | | | 1,289 | | | 1,406 | | | | Interest expense | 88 | | | 92 | | | 98 | | | 98 | | | 98 | | | | Total claims and expenses | 8,776 | | | 10,146 | | | 10,163 | | | 8,908 | | | 9,858 | | | | Core income (loss) before income taxes | 922 | | | (13) | | | 537 | | | 2,030 | | | 1,335 | | | | Income tax expense (benefit) | (48) | | | (28) | | | 83 | | | 397 | | | 239 | | | | Core income | $ | 970 | | $ | 15 | | $ | 454 | | $ | 1,633 | | $ | 1,096 | | | Other statistics | | | | | | | | | | | | | | | | | Effective tax rate on net investment income | 16.0 | | % | 16.5 | | % | 16.8 | | % | 17.0 | | % | 17.6 | | % | | Net investment income (after-tax) | $ | 557 | | $ | 594 | | $ | 640 | | $ | 645 | | $ | 698 | | | Catastrophes, net of reinsurance: | | | | | | | | | | | | | | | | | Pre-tax | $ | 535 | | $ | 1,481 | | $ | 850 | | $ | 125 | | $ | 712 | | | After-tax | $ | 422 | | $ | 1,171 | | $ | 669 | | $ | 99 | | $ | 563 | | | Prior year reserve development - favorable (unfavorable): | | | | | | | | | | | | | | | | | Pre-tax | $ | 105 | | $ | 60 | | $ | (154) | | $ | 132 | | $ | 91 | | | After-tax | $ | 83 | | $ | 47 | | $ | (122) | | $ | 105 | | $ | 71 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Selected Statistics - Property and Casualty Operations | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory underwriting | | | | | | | | | | | | Gross written premiums | $ | 10,347 | $ | 10,907 | $ | 11,263 | $ | 10,455 | $ | 11,310 | | Net written premiums | $ | 9,396 | $ | 10,318 | $ | 10,493 | $ | 9,994 | $ | 10,184 | | Net earned premiums | $ | 8,854 | $ | 9,216 | $ | 9,718 | $ | 9,973 | $ | 10,128 | | Losses and loss adjustment expenses | 5,906 | | 7,179 | | 7,091 | | 5,826 | | 6,602 | | | Underwriting expenses | 2,727 | | 2,863 | | 2,860 | | 2,748 | | 3,012 | | | Statutory underwriting gain (loss) | 221 | | (826) | | (233) | | 1,399 | | 514 | | | Policyholder dividends | 12 | | 10 | | 14 | | 13 | | 12 | | | Statutory underwriting gain (loss) after policyholder dividends | $ | 209 | $ | (836) | $ | (247) | $ | 1,386 | $ | 502 | | Other statutory statistics | | | | | | | | | | | | Reserves for losses and loss adjustment expenses | $ | 51,164 | $ | 52,643 | $ | 53,692 | $ | 53,717 | $ | 54,578 | | Increase (decrease) in reserves | $ | 402 | $ | 1,479 | $ | 1,049 | $ | 25 | $ | 861 | | Statutory capital and surplus | $ | 23,689 | $ | 22,934 | $ | 23,267 | $ | 25,114 | $ | 25,329 | | Net written premiums/surplus (1) | 1.54:1 | | 1.65:1 | | 1.68:1 | | 1.60:1 | | 1.62:1 | |

(1)  Based on 12 months of rolling net written premiums.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Written and Earned Premiums - Property and Casualty Operations | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Written premiums | | | | | | | | | | | | Gross | $ | 10,347 | $ | 10,907 | $ | 11,263 | $ | 10,455 | $ | 11,310 | | Ceded | (951) | | (589) | | (770) | | (461) | | (1,128) | | | Net | $ | 9,396 | $ | 10,318 | $ | 10,493 | $ | 9,994 | $ | 10,182 | | Earned premiums | | | | | | | | | | | | Gross | $ | 9,469 | $ | 9,866 | $ | 10,397 | $ | 10,678 | $ | 10,867 | | Ceded | (615) | | (650) | | (679) | | (705) | | (741) | | | Net | $ | 8,854 | $ | 9,216 | $ | 9,718 | $ | 9,973 | $ | 10,126 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Segment Income - Business Insurance | | --- || ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Revenues | | | | | | | | | | | | | | | | | Premiums | $ | 4,477 | | $ | 4,644 | | $ | 4,956 | | $ | 5,067 | | $ | 5,160 | | | Net investment income | 473 | | | 509 | | | 551 | | | 552 | | | 609 | | | | Fee income | 99 | | | 98 | | | 102 | | | 101 | | | 101 | | | | Other revenues | 47 | | | 67 | | | 71 | | | 47 | | | 77 | | | | Total revenues | 5,096 | | | 5,318 | | | 5,680 | | | 5,767 | | | 5,947 | | | | Claims and expenses | | | | | | | | | | | | | | | | | Claims and claim adjustment expenses | 2,907 | | | 3,296 | | | 3,519 | | | 2,974 | | | 3,331 | | | | Amortization of deferred acquisition costs | 742 | | | 773 | | | 820 | | | 838 | | | 864 | | | | General and administrative expenses | 734 | | | 764 | | | 772 | | | 771 | | | 818 | | | | Total claims and expenses | 4,383 | | | 4,833 | | | 5,111 | | | 4,583 | | | 5,013 | | | | Segment income before income taxes | 713 | | | 485 | | | 569 | | | 1,184 | | | 934 | | | | Income tax expense (benefit) | (43) | | | 83 | | | 101 | | | 227 | | | 170 | | | | Segment income | $ | 756 | | $ | 402 | | $ | 468 | | $ | 957 | | $ | 764 | | | Other statistics | | | | | | | | | | | | | | | | | Effective tax rate on net investment income | 15.8 | | % | 16.4 | | % | 16.8 | | % | 16.8 | | % | 17.4 | | % | | Net investment income (after-tax) | $ | 398 | | $ | 426 | | $ | 458 | | $ | 459 | | $ | 502 | | | Catastrophes, net of reinsurance: | | | | | | | | | | | | | | | | | Pre-tax | $ | 199 | | $ | 396 | | $ | 203 | | $ | 40 | | $ | 209 | | | After-tax | $ | 157 | | $ | 313 | | $ | 160 | | $ | 32 | | $ | 166 | | | Prior year reserve development - favorable (unfavorable): | | | | | | | | | | | | | | | | | Pre-tax | $ | 19 | | $ | (101) | | $ | (263) | | $ | 56 | | $ | — | | | After-tax | $ | 15 | | $ | (80) | | $ | (207) | | $ | 44 | | $ | — | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Segment Income by Major Component and Combined Ratio - Business Insurance
($ in millions, net of tax) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Underwriting gain (loss) $ 388 $ (12) $ 22 $ 531 $ 274
Net investment income 398 426 458 459 502
Other income (expense) (30) (12) (12) (33) (12)
Segment income $ 756 $ 402 $ 468 $ 957 $ 764
Combined ratio (1) (2)
Loss and loss adjustment expense ratio 63.8 % 70.0 % 70.0 % 57.7 % 63.6 %
Underwriting expense ratio 29.8 % 30.1 % 29.1 % 28.8 % 29.7 %
Combined ratio 93.6 % 100.1 % 99.1 % 86.5 % 93.3 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development (0.4) % 2.2 % 5.3 % (1.1) % %
Catastrophes, net of reinsurance 4.4 % 8.5 % 4.1 % 0.8 % 4.1 %
Underlying combined ratio 89.6 % 89.4 % 89.7 % 86.8 % 89.2 %
(1)  Before policyholder dividends.<br>(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio.  See following:
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
Billing and policy fees and other $ 4 $ 4 $ 4 $ 4 $ 4
Fee income:
Loss and loss adjustment expenses $ 42 $ 40 $ 42 $ 40 $ 39
Underwriting expenses 57 58 60 61 62
Total fee income $ 99 $ 98 $ 102 $ 101 $ 101
Non-insurance general and administrative expenses $ 80 $ 77 $ 84 $ 84 $ 86

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Selected Statistics - Business Insurance | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory underwriting | | | | | | | | | | | | Gross written premiums | $ | 5,828 | $ | 5,662 | $ | 5,685 | $ | 5,394 | $ | 6,383 | | Net written premiums | $ | 5,157 | $ | 5,175 | $ | 5,080 | $ | 5,018 | $ | 5,598 | | Net earned premiums | $ | 4,477 | $ | 4,644 | $ | 4,956 | $ | 5,067 | $ | 5,162 | | Losses and loss adjustment expenses | 2,858 | | 3,251 | | 3,467 | | 2,924 | | 3,282 | | | Underwriting expenses | 1,492 | | 1,507 | | 1,459 | | 1,464 | | 1,630 | | | Statutory underwriting gain (loss) | 127 | | (114) | | 30 | | 679 | | 250 | | | Policyholder dividends | 8 | | 7 | | 8 | | 8 | | 8 | | | Statutory underwriting gain (loss) after policyholder dividends | $ | 119 | $ | (121) | $ | 22 | $ | 671 | $ | 242 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Net Written Premiums - Business Insurance | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Net written premiums by market | | | | | | | | | | | | Domestic | | | | | | | | | | | | Select Accounts | $ | 908 | $ | 883 | $ | 824 | $ | 862 | $ | 974 | | Middle Market | 2,926 | | 2,618 | | 2,750 | | 2,751 | | 3,213 | | | National Accounts | 294 | | 277 | | 247 | | 317 | | 327 | | | National Property and Other | 590 | | 862 | | 874 | | 682 | | 642 | | | Total Domestic | 4,718 | | 4,640 | | 4,695 | | 4,612 | | 5,156 | | | International | 439 | | 535 | | 385 | | 406 | | 440 | | | Total | $ | 5,157 | $ | 5,175 | $ | 5,080 | $ | 5,018 | $ | 5,596 | | Net written premiums by product line | | | | | | | | | | | | Domestic | | | | | | | | | | | | Workers’ compensation | $ | 1,051 | $ | 852 | $ | 777 | $ | 812 | $ | 1,019 | | Commercial automobile | 851 | | 830 | | 835 | | 830 | | 964 | | | Commercial property | 693 | | 988 | | 968 | | 845 | | 763 | | | General liability | 866 | | 744 | | 829 | | 825 | | 965 | | | Commercial multi-peril | 1,241 | | 1,227 | | 1,240 | | 1,292 | | 1,416 | | | Other | 16 | | (1) | | 46 | | 8 | | 29 | | | Total Domestic | 4,718 | | 4,640 | | 4,695 | | 4,612 | | 5,156 | | | International | 439 | | 535 | | 385 | | 406 | | 440 | | | Total | $ | 5,157 | $ | 5,175 | $ | 5,080 | $ | 5,018 | $ | 5,596 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Segment Income - Bond & Specialty Insurance | | --- || ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Revenues | | | | | | | | | | | | | | | | | Premiums | $ | 875 | | $ | 911 | | $ | 935 | | $ | 934 | | $ | 956 | | | Net investment income | 73 | | | 78 | | | 86 | | | 91 | | | 90 | | | | Other revenues | 5 | | | 7 | | | 6 | | | 7 | | | 9 | | | | Total revenues | 953 | | | 996 | | | 1,027 | | | 1,032 | | | 1,055 | | | | Claims and expenses | | | | | | | | | | | | | | | | | Claims and claim adjustment expenses | 380 | | | 366 | | | 351 | | | 388 | | | 428 | | | | Amortization of deferred acquisition costs | 160 | | | 168 | | | 173 | | | 172 | | | 182 | | | | General and administrative expenses | 165 | | | 173 | | | 172 | | | 171 | | | 205 | | | | Total claims and expenses | 705 | | | 707 | | | 696 | | | 731 | | | 815 | | | | Segment income before income taxes | 248 | | | 289 | | | 331 | | | 301 | | | 240 | | | | Income tax expense | 41 | | | 59 | | | 66 | | | 61 | | | 45 | | | | Segment income | $ | 207 | | $ | 230 | | $ | 265 | | $ | 240 | | $ | 195 | | | Other statistics | | | | | | | | | | | | | | | | | Effective tax rate on net investment income | 16.5 | | % | 17.0 | | % | 16.6 | | % | 17.9 | | % | 18.0 | | % | | Net investment income (after-tax) | $ | 61 | | $ | 65 | | $ | 71 | | $ | 75 | | $ | 74 | | | Catastrophes, net of reinsurance: | | | | | | | | | | | | | | | | | Pre-tax | $ | 5 | | $ | 21 | | $ | 5 | | $ | 6 | | $ | 5 | | | After-tax | $ | 4 | | $ | 17 | | $ | 4 | | $ | 4 | | $ | 4 | | | Prior year reserve development - favorable: | | | | | | | | | | | | | | | | | Pre-tax | $ | 58 | | $ | 119 | | $ | 72 | | $ | 36 | | $ | 24 | | | After-tax | $ | 46 | | $ | 93 | | $ | 57 | | $ | 29 | | $ | 19 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Segment Income by Major Component and Combined Ratio - Bond & Specialty Insurance | | --- || ($ in millions, net of tax) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Underwriting gain | $ | 143 | | $ | 160 | | $ | 190 | | $ | 163 | | $ | 116 | | | Net investment income | 61 | | | 65 | | | 71 | | | 75 | | | 74 | | | | Other income | 3 | | | 5 | | | 4 | | | 2 | | | 5 | | | | Segment income | $ | 207 | | $ | 230 | | $ | 265 | | $ | 240 | | $ | 195 | | | Combined ratio (1) | | | | | | | | | | | | | | | | | Loss and loss adjustment expense ratio | 43.0 | | % | 39.8 | | % | 36.9 | | % | 41.1 | | % | 44.4 | | % | | Underwriting expense ratio | 37.0 | | % | 37.3 | | % | 36.7 | | % | 36.2 | | % | 40.1 | | % | | Combined ratio | 80.0 | | % | 77.1 | | % | 73.6 | | % | 77.3 | | % | 84.5 | | % | | Impact on combined ratio: | | | | | | | | | | | | | | | | | Net favorable prior year reserve development | (6.7) | | % | (13.0) | | % | (7.7) | | % | (3.9) | | % | (2.5) | | % | | Catastrophes, net of reinsurance | 0.6 | | % | 2.3 | | % | 0.6 | | % | 0.6 | | % | 0.5 | | % | | Underlying combined ratio | 86.1 | | % | 87.8 | | % | 80.7 | | % | 80.6 | | % | 86.5 | | % | | (1) General and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio. See following: | | | | | | | | | | | | | | | | | ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | Non-insurance general and administrative expenses | $ | 1 | | $ | 1 | | $ | 2 | | $ | 4 | | $ | 3 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Selected Statistics - Bond & Specialty Insurance | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory underwriting | | | | | | | | | | | | Gross written premiums | $ | 1,010 | $ | 1,035 | $ | 1,082 | $ | 1,060 | $ | 1,076 | | Net written premiums | $ | 886 | $ | 964 | $ | 1,003 | $ | 989 | $ | 943 | | Net earned premiums | $ | 875 | $ | 911 | $ | 935 | $ | 934 | $ | 956 | | Losses and loss adjustment expenses | 376 | | 363 | | 345 | | 384 | | 424 | | | Underwriting expenses | 346 | | 352 | | 359 | | 333 | | 411 | | | Statutory underwriting gain | 153 | | 196 | | 231 | | 217 | | 121 | | | Policyholder dividends | 4 | | 3 | | 6 | | 5 | | 4 | | | Statutory underwriting gain after policyholder dividends | $ | 149 | $ | 193 | $ | 225 | $ | 212 | $ | 117 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Net Written Premiums - Bond & Specialty Insurance | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Net written premiums by market | | | | | | | | | | | | Domestic | | | | | | | | | | | | Management Liability | $ | 511 | $ | 541 | $ | 551 | $ | 553 | $ | 543 | | Surety | 257 | | 293 | | 321 | | 276 | | 296 | | | Total Domestic | 768 | | 834 | | 872 | | 829 | | 839 | | | International | 118 | | 130 | | 131 | | 160 | | 104 | | | Total | $ | 886 | $ | 964 | $ | 1,003 | $ | 989 | $ | 943 | | Net written premiums by product line | | | | | | | | | | | | Domestic | | | | | | | | | | | | Fidelity & surety | $ | 318 | $ | 350 | $ | 385 | $ | 334 | $ | 356 | | General liability | 399 | | 425 | | 419 | | 443 | | 434 | | | Other | 51 | | 59 | | 68 | | 52 | | 49 | | | Total Domestic | 768 | | 834 | | 872 | | 829 | | 839 | | | International | 118 | | 130 | | 131 | | 160 | | 104 | | | Total | $ | 886 | $ | 964 | $ | 1,003 | $ | 989 | $ | 943 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Segment Income (Loss) - Personal Insurance
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Revenues
Premiums $ 3,502 $ 3,661 $ 3,827 $ 3,972 $ 4,010
Net investment income 117 125 132 135 147
Fee income 7 8 10 8 8
Other revenues 23 25 24 24 26
Total revenues 3,649 3,819 3,993 4,139 4,191
Claims and expenses
Claims and claim adjustment expenses 2,672 3,565 3,279 2,518 2,897
Amortization of deferred acquisition costs 560 578 611 631 652
General and administrative expenses 359 361 359 338 375
Total claims and expenses 3,591 4,504 4,249 3,487 3,924
Segment income (loss) before income taxes 58 (685) (256) 652 267
Income tax expense (benefit) (25) (147) (63) 132 47
Segment income (loss) $ 83 $ (538) $ (193) $ 520 $ 220
Other statistics
Effective tax rate on net investment income 16.3 % 16.9 % 17.2 % 17.3 % 17.7 %
Net investment income (after-tax) $ 98 $ 103 $ 111 $ 111 $ 122
Catastrophes, net of reinsurance:
Pre-tax $ 331 $ 1,064 $ 642 $ 79 $ 498
After-tax $ 261 $ 841 $ 505 $ 63 $ 393
Prior year reserve development - favorable:
Pre-tax $ 28 $ 42 $ 37 $ 40 $ 67
After-tax $ 22 $ 34 $ 28 $ 32 $ 52

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Segment Income (Loss) by Major Component and Combined Ratio - Personal Insurance
($ in millions, net of tax) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Underwriting gain (loss) $ (30) $ (657) $ (319) $ 394 $ 82
Net investment income 98 103 111 111 122
Other income 15 16 15 15 16
Segment income (loss) $ 83 $ (538) $ (193) $ 520 $ 220
Combined ratio (1)
Loss and loss adjustment expense ratio 76.3 % 97.4 % 85.7 % 63.4 % 72.2 %
Underwriting expense ratio 25.2 % 24.6 % 24.3 % 23.4 % 24.7 %
Combined ratio 101.5 % 122.0 % 110.0 % 86.8 % 96.9 %
Impact on combined ratio:
Net favorable prior year reserve development (0.8) % (1.2) % (1.0) % (1.1) % (1.6) %
Catastrophes, net of reinsurance 9.4 % 29.1 % 16.8 % 2.0 % 12.4 %
Underlying combined ratio 92.9 % 94.1 % 94.2 % 85.9 % 86.1 %
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio. See following:
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
Billing and policy fees and other $ 24 $ 24 $ 24 $ 25 $ 26
Fee income $ 7 $ 8 $ 10 $ 8 $ 8
Non-insurance general and administrative expenses $ 5 $ 4 $ 4 $ 6 $ 5

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Selected Statistics - Personal Insurance
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Statutory underwriting
Gross written premiums $ 3,509 $ 4,210 $ 4,496 $ 4,001 $ 3,851
Net written premiums $ 3,353 $ 4,179 $ 4,410 $ 3,987 $ 3,643
Net earned premiums $ 3,502 $ 3,661 $ 3,827 $ 3,972 $ 4,010
Losses and loss adjustment expenses 2,672 3,565 3,279 2,518 2,896
Underwriting expenses 889 1,004 1,042 951 971
Statutory underwriting gain (loss) $ (59) $ (908) $ (494) $ 503 $ 143
Policies in force (in thousands)
Automobile 3,248 3,225 3,223 3,223 3,212
Homeowners and Other 6,355 6,361 6,348 6,290 6,235

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Net Written Premiums - Personal Insurance | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Net written premiums by product line | | | | | | | | | | | | Domestic | | | | | | | | | | | | Automobile | $ | 1,654 | $ | 1,823 | $ | 2,022 | $ | 1,831 | $ | 1,859 | | Homeowners and Other | 1,565 | | 2,173 | | 2,216 | | 1,995 | | 1,635 | | | Total Domestic | 3,219 | | 3,996 | | 4,238 | | 3,826 | | 3,494 | | | International | 134 | | 183 | | 172 | | 161 | | 149 | | | Total | $ | 3,353 | $ | 4,179 | $ | 4,410 | $ | 3,987 | $ | 3,643 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Selected Statistics - Personal Insurance - Automobile | | --- || ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory underwriting | | | | | | | | | | | | | | | | | Gross written premiums | $ | 1,751 | | $ | 1,946 | | $ | 2,142 | | $ | 1,947 | | $ | 1,970 | | | Net written premiums | $ | 1,741 | | $ | 1,939 | | $ | 2,132 | | $ | 1,937 | | $ | 1,959 | | | Net earned premiums | $ | 1,723 | | $ | 1,789 | | $ | 1,874 | | $ | 1,944 | | $ | 1,980 | | | Losses and loss adjustment expenses | 1,406 | | | 1,540 | | | 1,525 | | | 1,602 | | | 1,430 | | | | Underwriting expenses | 409 | | | 432 | | | 458 | | | 424 | | | 454 | | | | Statutory underwriting gain (loss) | $ | (92) | | $ | (183) | | $ | (109) | | $ | (82) | | $ | 96 | | | Other statistics | | | | | | | | | | | | | | | | | Combined ratio (1): | | | | | | | | | | | | | | | | | Loss and loss adjustment expense ratio | 81.7 | | % | 86.0 | | % | 81.4 | | % | 82.4 | | % | 72.2 | | % | | Underwriting expense ratio | 23.0 | | % | 22.4 | | % | 22.1 | | % | 21.2 | | % | 22.4 | | % | | Combined ratio | 104.7 | | % | 108.4 | | % | 103.5 | | % | 103.6 | | % | 94.6 | | % | | Impact on combined ratio: | | | | | | | | | | | | | | | | | Net (favorable) unfavorable prior year reserve development | 0.4 | | % | 0.2 | | % | 0.3 | | % | 0.4 | | % | (2.3) | | % | | Catastrophes, net of reinsurance | 0.9 | | % | 4.7 | | % | 2.6 | | % | 0.5 | | % | 2.0 | | % | | Underlying combined ratio | 103.4 | | % | 103.5 | | % | 100.6 | | % | 102.7 | | % | 94.9 | | % | | Catastrophes, net of reinsurance: | | | | | | | | | | | | | | | | | Pre-tax | $ | 15 | | $ | 85 | | $ | 49 | | $ | 10 | | $ | 39 | | | After-tax | $ | 11 | | $ | 68 | | $ | 38 | | $ | 8 | | $ | 31 | | | Prior year reserve development - favorable (unfavorable): | | | | | | | | | | | | | | | | | Pre-tax | $ | (7) | | $ | (4) | | $ | (5) | | $ | (8) | | $ | 45 | | | After-tax | $ | (6) | | $ | (2) | | $ | (4) | | $ | (6) | | $ | 34 | | | Policies in force (in thousands) | 3,248 | | | 3,225 | | | 3,223 | | | 3,223 | | | 3,212 | | | | Change from prior year quarter | 1.1 | | % | (0.6) | | % | (1.8) | | % | (1.7) | | % | (1.1) | | % | | Change from prior quarter | (0.9) | | % | (0.7) | | % | (0.1) | | % | — | | % | (0.3) | | % | | (1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses. | | | | | | | | | | | | | | | | | ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | Billing and policy fees and other | $ | 14 | | $ | 14 | | $ | 14 | | $ | 15 | | $ | 15 | | | Fee income | $ | 4 | | $ | 4 | | $ | 5 | | $ | 4 | | $ | 4 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Selected Statistics - Personal Insurance - Homeowners and Other | | --- || ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory underwriting | | | | | | | | | | | | | | | | | Gross written premiums | $ | 1,758 | | $ | 2,264 | | $ | 2,354 | | $ | 2,054 | | $ | 1,881 | | | Net written premiums | $ | 1,612 | | $ | 2,240 | | $ | 2,278 | | $ | 2,050 | | $ | 1,684 | | | Net earned premiums | $ | 1,779 | | $ | 1,872 | | $ | 1,953 | | $ | 2,028 | | $ | 2,030 | | | Losses and loss adjustment expenses | 1,266 | | | 2,025 | | | 1,754 | | | 916 | | | 1,466 | | | | Underwriting expenses | 480 | | | 572 | | | 584 | | | 527 | | | 517 | | | | Statutory underwriting gain (loss) | $ | 33 | | $ | (725) | | $ | (385) | | $ | 585 | | $ | 47 | | | Other statistics | | | | | | | | | | | | | | | | | Combined ratio (1): | | | | | | | | | | | | | | | | | Loss and loss adjustment expense ratio | 71.2 | | % | 108.2 | | % | 89.7 | | % | 45.2 | | % | 72.2 | | % | | Underwriting expense ratio | 27.3 | | % | 26.9 | | % | 26.5 | | % | 25.6 | | % | 26.9 | | % | | Combined ratio | 98.5 | | % | 135.1 | | % | 116.2 | | % | 70.8 | | % | 99.1 | | % | | Impact on combined ratio: | | | | | | | | | | | | | | | | | Net favorable prior year reserve development | (2.0) | | % | (2.4) | | % | (2.1) | | % | (2.4) | | % | (1.1) | | % | | Catastrophes, net of reinsurance | 17.8 | | % | 52.3 | | % | 30.3 | | % | 3.5 | | % | 22.6 | | % | | Underlying combined ratio | 82.7 | | % | 85.2 | | % | 88.0 | | % | 69.7 | | % | 77.6 | | % | | Catastrophes, net of reinsurance: | | | | | | | | | | | | | | | | | Pre-tax | $ | 316 | | $ | 979 | | $ | 593 | | $ | 69 | | $ | 459 | | | After-tax | $ | 250 | | $ | 773 | | $ | 467 | | $ | 55 | | $ | 362 | | | Prior year reserve development - favorable: | | | | | | | | | | | | | | | | | Pre-tax | $ | 35 | | $ | 46 | | $ | 42 | | $ | 48 | | $ | 22 | | | After-tax | $ | 28 | | $ | 36 | | $ | 32 | | $ | 38 | | $ | 18 | | | Policies in force (in thousands) | 6,355 | | | 6,361 | | | 6,348 | | | 6,290 | | | 6,235 | | | | Change from prior year quarter | 1.1 | | % | 0.4 | | % | (0.3) | | % | (1.3) | | % | (1.9) | | % | | Change from prior quarter | (0.3) | | % | 0.1 | | % | (0.2) | | % | (0.9) | | % | (0.9) | | % | | (1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses. | | | | | | | | | | | | | | | | | ($ in millions) | 1Q2023 | | | 2Q2023 | | | 3Q2023 | | | 4Q2023 | | | 1Q2024 | | | | Billing and policy fees and other | $ | 10 | | $ | 10 | | $ | 10 | | $ | 10 | | $ | 11 | | | Fee income | $ | 3 | | $ | 4 | | $ | 5 | | $ | 4 | | $ | 4 | |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Interest Expense and Other | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Revenues | | | | | | | | | | | | Other revenues | $ | — | $ | — | $ | — | $ | — | $ | — | | Claims and expenses | | | | | | | | | | | | Interest expense | 88 | | 92 | | 98 | | 98 | | 98 | | | General and administrative expenses | 9 | | 10 | | 9 | | 9 | | 8 | | | Total claims and expenses | 97 | | 102 | | 107 | | 107 | | 106 | | | Loss before income tax benefit | (97) | | (102) | | (107) | | (107) | | (106) | | | Income tax benefit | (21) | | (23) | | (21) | | (23) | | (23) | | | Loss | $ | (76) | $ | (79) | $ | (86) | $ | (84) | $ | (83) |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Consolidated Balance Sheet | | --- || ($ and shares in millions) | March 31,<br>2024 | | December 31,<br>2023 | | | --- | --- | --- | --- | --- | | Assets | | | | | | Fixed maturities, available for sale, at fair value (amortized cost $82,712 and $81,781; allowance for expected credit losses of $3 and $5) | $ | 77,991 | $ | 77,807 | | Equity securities, at fair value (cost $557 and $553) | 689 | | 608 | | | Real estate investments | 958 | | 959 | | | Short-term securities | 4,682 | | 5,137 | | | Other investments | 4,337 | | 4,299 | | | Total investments | 88,657 | | 88,810 | | | Cash | 667 | | 650 | | | Investment income accrued | 648 | | 688 | | | Premiums receivable (net of allowance for expected credit losses of $68 and $69) | 10,829 | | 10,282 | | | Reinsurance recoverables (net of allowance for estimated uncollectible reinsurance of $117 and $118) | 8,100 | | 8,143 | | | Ceded unearned premiums | 1,535 | | 1,150 | | | Deferred acquisition costs | 3,380 | | 3,306 | | | Deferred taxes | 1,639 | | 1,504 | | | Contractholder receivables (net of allowance for expected credit losses of $19 and $20) | 3,266 | | 3,249 | | | Goodwill | 4,251 | | 3,976 | | | Other intangible assets | 376 | | 277 | | | Other assets | 4,062 | | 3,943 | | | Total assets | $ | 127,410 | $ | 125,978 | | Liabilities | | | | | | Claims and claim adjustment expense reserves | $ | 62,487 | $ | 61,627 | | Unearned premium reserves | 21,307 | | 20,872 | | | Contractholder payables | 3,285 | | 3,269 | | | Payables for reinsurance premiums | 887 | | 518 | | | Debt | 8,032 | | 8,031 | | | Other liabilities | 6,390 | | 6,740 | | | Total liabilities | 102,388 | | 101,057 | | | Shareholders’ equity | | | | | | Common stock (1,750.0 shares authorized; 229.0 and 228.2 shares issued and outstanding) | 25,163 | | 24,906 | | | Retained earnings | 46,483 | | 45,591 | | | Accumulated other comprehensive loss | (5,131) | | (4,471) | | | Treasury stock, at cost (561.0 and 559.2 shares) | (41,493) | | (41,105) | | | Total shareholders’ equity | 25,022 | | 24,921 | | | Total liabilities and shareholders’ equity | $ | 127,410 | $ | 125,978 | | The Travelers Companies, Inc.<br><br>Investment Portfolio | | --- || (at carrying value, $ in millions) | March 31,<br>2024 | | Pre-tax Book<br>Yield (1) | | December 31,<br>2023 | | Pre-tax Book<br>Yield (1) | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Investment portfolio | | | | | | | | | | Taxable fixed maturities | $ | 54,762 | 3.61 | % | $ | 53,626 | 3.51 | % | | Tax-exempt fixed maturities | 23,229 | | 2.93 | % | 24,181 | | 2.92 | % | | Total fixed maturities | 77,991 | | 3.40 | % | 77,807 | | 3.33 | % | | Non-redeemable preferred stocks | 48 | | 2.17 | % | 48 | | 2.18 | % | | Common stocks | 641 | | | | 560 | | | | | Total equity securities | 689 | | | | 608 | | | | | Real estate investments | 958 | | | | 959 | | | | | Short-term securities | 4,682 | | 5.44 | % | 5,137 | | 5.49 | % | | Private equities | 2,828 | | | | 2,783 | | | | | Hedge funds | 211 | | | | 219 | | | | | Real estate partnerships | 840 | | | | 855 | | | | | Other investments | 458 | | | | 442 | | | | | Total other investments | 4,337 | | | | 4,299 | | | | | Total investments | $ | 88,657 | | | $ | 88,810 | | | | Net unrealized investment gains (losses), net of tax, included in shareholders’ equity | $ | (3,721) | | | $ | (3,129) | | |

(1)  Yields are provided for those investments with an embedded book yield.

| The Travelers Companies, Inc.<br><br>Investment Portfolio - Fixed Maturities Data | | --- || (at carrying value, $ in millions) | March 31,<br>2024 | | | | December 31,<br>2023 | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Fixed maturities | | | | | | | | | | U.S. Treasury securities and obligations of U.S. Government corporations and agencies | $ | 6,240 | | | $ | 6,368 | | | | Obligations of U.S. states and political subdivisions: | | | | | | | | | | Pre-refunded | 950 | | | | 966 | | | | | All other | 26,562 | | | | 27,540 | | | | | Total | 27,512 | | | | 28,506 | | | | | Debt securities issued by foreign governments | 939 | | | | 1,006 | | | | | Mortgage-backed securities - principally obligations of U.S. Government agencies | 8,920 | | | | 7,818 | | | | | Corporate and all other bonds | 34,380 | | | | 34,109 | | | | | Total fixed maturities | $ | 77,991 | | | $ | 77,807 | | | | Fixed Maturities<br>Quality Characteristics (1) | | | | | | | | | | | March 31, 2024 | | | | December 31, 2023 | | | | | | Amount | | % of Total | | Amount | | % of Total | | | Quality Ratings | | | | | | | | | | Aaa | $ | 37,126 | 47.6 | % | $ | 36,612 | 47.0 | % | | Aa | 15,338 | | 19.7 | | 15,797 | | 20.3 | | | A | 14,920 | | 19.1 | | 14,715 | | 18.9 | | | Baa | 9,623 | | 12.3 | | 9,701 | | 12.5 | | | Total investment grade | 77,007 | | 98.7 | | 76,825 | | 98.7 | | | Ba | 632 | | 0.8 | | 581 | | 0.8 | | | B | 301 | | 0.4 | | 335 | | 0.4 | | | Caa and lower | 51 | | 0.1 | | 66 | | 0.1 | | | Total below investment grade | 984 | | 1.3 | | 982 | | 1.3 | | | Total fixed maturities | $ | 77,991 | 100.0 | % | $ | 77,807 | 100.0 | % | | Average weighted quality | Aa2, AA | | | | Aa2, AA | | | | | Weighted average duration of fixed maturities and short-term securities, net of securities lending activities and net receivables and payables on investment sales and purchases | 4.1 | | | | 4.1 | | | |

(1)  Rated using external rating agencies or by Travelers when a public rating does not exist.  Below investment grade assets refer to securities rated “Ba” or below.

The Travelers Companies, Inc.<br><br>Investment Income
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Gross investment income
Fixed maturities
Short-term securities 47 55 67 72 70
Other 53 78 82 40 98
675 724 780 787 860
Investment expenses 12 12 11 9 14
Net investment income, pre-tax 663 712 769 778 846
Income taxes 106 118 129 133 148
Net investment income, after-tax
Effective tax rate 16.0 % 16.5 % 16.8 % 17.0 % 17.6 %
Average invested assets (1) 88,740 89,536 91,591 93,603 94,677
Average yield pre-tax (1) 3.0 % 3.2 % 3.4 % 3.3 % 3.6 %
Average yield after-tax 2.5 % 2.7 % 2.8 % 2.8 % 2.9 %

All values are in US Dollars.

(1)  Excludes net unrealized investment gains (losses), and is adjusted for cash, receivables for investment sales, payables on investment purchases and accrued investment income.

The Travelers Companies, Inc.<br><br>Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders' Equity
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Net realized investment gains (losses)
Fixed maturities $ (11) $ (22) $ (36) $ (27) $ (40)
Equity securities 18 (19) (16) 28 79
Other (1) 6 (13) (12) (4)
Realized investment gains (losses) before tax 6 (35) (65) (11) 35
Related taxes 1 (6) (15) (4) 8
Net realized investment gains (losses) $ 5 $ (29) $ (50) $ (7) $ 27
Gross investment gains $ 46 $ 17 $ 9 $ 33 $ 85
Gross investment losses before impairments (39) (52) (73) (34) (47)
Net investment gains (losses) before impairments 7 (35) (64) (1) 38
Net impairment (charges) recoveries (1) (1) (10) (3)
Net realized investment gains (losses) before tax 6 (35) (65) (11) 35
Related taxes 1 (6) (15) (4) 8
Net realized investment gains (losses) $ 5 $ (29) $ (50) $ (7) $ 27
($ in millions) March 31,<br>2023 June 30,<br>2023 September 30,<br>2023 December 31,<br>2023 March 31,<br>2024
Net unrealized investment gains (losses), net of tax, included in shareholders’ equity, by asset type
Fixed maturities $ (4,909) $ (5,811) $ (8,204) $ (3,969) $ (4,718)
Other (3) (4) (2) (1) (2)
Unrealized investment gains (losses) before tax (4,912) (5,815) (8,206) (3,970) (4,720)
Related taxes (1,044) (1,239) (1,740) (841) (999)
Balance, end of period $ (3,868) $ (4,576) $ (6,466) $ (3,129) $ (3,721)
The Travelers Companies, Inc.<br><br>Reinsurance Recoverables
--- ($ in millions) March 31, 2024 December 31, 2023
--- --- --- --- ---
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses (1) $ 3,866 $ 3,895
Gross structured settlements (2) 2,691 2,707
Mandatory pools and associations (3) 1,660 1,659
Gross reinsurance recoverables (4) 8,217 8,261
Allowance for estimated uncollectible reinsurance (5) (117) (118)
Net reinsurance recoverables $ 8,100 $ 8,143

(1)  The Company’s top five reinsurer groups, including retroactive reinsurance, included in gross reinsurance recoverables is as follows:

Reinsurer A.M. Best Rating of Group's Predominant Reinsurer March 31, 2024
Swiss Re Group A+ second highest of 16 ratings $ 649
Berkshire Hathaway A++ highest of 16 ratings 459
Munich Re Group A+ second highest of 16 ratings 325
Axa Group A+ second highest of 16 ratings 164
Hannover Group A+ second highest of 16 ratings 130

The gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses represent the current and estimated future amounts due from reinsurers on known and incurred but not reported claims.  The ceded reserves are estimated in a manner consistent with the underlying direct and assumed reserves.  Although this total comprises recoverables due from nearly one thousand different reinsurance entities, over half is attributable to 10 reinsurer groups.

(2)  Included in reinsurance recoverables are certain amounts related to structured settlements, which comprise annuities purchased from various life insurance companies to settle certain personal physical injury claims, of which workers’ compensation claims comprise a significant portion.  In cases where the Company did not receive a release from the claimant, the amounts due from the life insurance company related to the structured settlement are included in both the claims and claim adjustment expense reserves and reinsurance recoverables in the Company’s consolidated balance sheet, as the Company retains the liability to pay the claimant in the event that the life insurance company fails to make the required annuity payments.  The Company would be required to make such payments, to the extent the purchased annuities are not covered by state guaranty associations.

The Company’s top five groups included in gross structured settlements is as follows:

Group A.M. Best Rating of Group's Predominant Insurer March 31, 2024
Fidelity & Guaranty Life Group (a) A third highest of 16 ratings $ 665
Genworth Financial Group B- eighth highest of 16 ratings 324
John Hancock Group A+ second highest of 16 ratings 227
Symetra Financial Corporation A third highest of 16 ratings 207
Brighthouse Financial, Inc. A third highest of 16 ratings 187

(a) On January 12, 2024, A.M. Best upgraded Fidelity & Guaranty Life's financial strength rating to A (Excellent) from A- (Excellent).

(3)  The mandatory pools and associations represent various involuntary assigned risk pools that the Company is required to participate in.  These pools principally involve workers’ compensation and automobile insurance, which provide various insurance coverages to insureds that otherwise are unable to purchase coverage in the open market.  The costs of these mandatory pools in most states are usually charged back to the participating members in proportion to voluntary writings of related business in that state.  In the event that a member of the pool becomes insolvent, the remaining members assume an additional pro rata share of the pool’s liabilities.

(4) Of the total reinsurance recoverables at March 31, 2024, after deducting mandatory pools and associations and before allowances for estimated uncollectible reinsurance, $5.70 billion, or 87%, were rated by A.M. Best Company.  The Company utilizes updated A.M. Best credit ratings on a quarterly basis when determining the allowance. Of the total rated by A.M. Best Company, 94% were rated A- or better.  The remaining 13% of reinsurance recoverables comprised the following:  6% related to captive insurance companies, 1% related to the Company’s participation in voluntary pools and 6% were balances from other companies not rated by A.M. Best Company.  Certain of the Company's reinsurance recoverables are collateralized by letters of credit, funds held or trust agreements.

(5) The Company reports its reinsurance recoverables net of an allowance for estimated uncollectible reinsurance. The allowance is based upon the Company’s ongoing review of amounts outstanding, length of collection periods, changes in reinsurer credit standing, disputes, applicable coverage defenses and other relevant factors.  For structured settlements, the allowance is also based upon the Company’s ongoing review of life insurers’ creditworthiness and estimated amounts of coverage that would be available from state guaranty funds if a life insurer defaults. A probability-of-default methodology which reflects current and forecasted economic conditions is used to estimate the amount of uncollectible reinsurance due to credit-related factors and the estimate is reported in an allowance for estimated uncollectible reinsurance. The allowance also includes estimated uncollectible amounts related to dispute risk with reinsurers.

| The Travelers Companies, Inc.<br><br>Net Reserves for Losses and Loss Adjustment Expense | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Statutory Reserves for Losses and Loss Adjustment Expenses | | | | | | | | | | | | Business Insurance | | | | | | | | | | | | Beginning of period | $ | 39,027 | $ | 39,279 | $ | 39,908 | $ | 40,690 | $ | 40,833 | | Incurred | 2,858 | | 3,251 | | 3,467 | | 2,924 | | 3,282 | | | Paid | (2,620) | | (2,657) | | (2,637) | | (2,832) | | (2,697) | | | Foreign exchange and other | 14 | | 35 | | (48) | | 51 | | (27) | | | End of period | $ | 39,279 | $ | 39,908 | $ | 40,690 | $ | 40,833 | $ | 41,391 | | Bond & Specialty Insurance | | | | | | | | | | | | Beginning of period | $ | 4,167 | $ | 4,318 | $ | 4,448 | $ | 4,423 | $ | 4,521 | | Incurred | 376 | | 363 | | 345 | | 384 | | 424 | | | Paid | (238) | | (256) | | (335) | | (325) | | (306) | | | Foreign exchange and other | 13 | | 23 | | (35) | | 39 | | (13) | | | End of period | $ | 4,318 | $ | 4,448 | $ | 4,423 | $ | 4,521 | $ | 4,626 | | Personal Insurance | | | | | | | | | | | | Beginning of period | $ | 7,568 | $ | 7,567 | $ | 8,287 | $ | 8,579 | $ | 8,363 | | Incurred | 2,672 | | 3,565 | | 3,279 | | 2,518 | | 2,896 | | | Paid | (2,674) | | (2,863) | | (2,967) | | (2,755) | | (2,678) | | | Foreign exchange and other | 1 | | 18 | | (20) | | 21 | | (20) | | | End of period | $ | 7,567 | $ | 8,287 | $ | 8,579 | $ | 8,363 | $ | 8,561 | | Total | | | | | | | | | | | | Beginning of period | $ | 50,762 | $ | 51,164 | $ | 52,643 | $ | 53,692 | $ | 53,717 | | Incurred | 5,906 | | 7,179 | | 7,091 | | 5,826 | | 6,602 | | | Paid | (5,532) | | (5,776) | | (5,939) | | (5,912) | | (5,681) | | | Foreign exchange and other | 28 | | 76 | | (103) | | 111 | | (60) | | | End of period | $ | 51,164 | $ | 52,643 | $ | 53,692 | $ | 53,717 | $ | 54,578 | | Prior Year Reserve Development: Unfavorable (Favorable) | | | | | | | | | | | | Business Insurance | | | | | | | | | | | | Asbestos | $ | — | $ | — | $ | 284 | $ | — | $ | — | | All other | (19) | | 101 | | (21) | | (56) | | — | | | Total Business Insurance (1) | (19) | | 101 | | 263 | | (56) | | — | | | Bond & Specialty Insurance | (58) | | (119) | | (72) | | (36) | | (24) | | | Personal Insurance | (28) | | (42) | | (37) | | (40) | | (67) | | | Total | $ | (105) | $ | (60) | $ | 154 | $ | (132) | $ | (91) |

(1)  Excludes accretion of discount.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Asbestos Reserves | | --- || ($ in millions) | 1Q2023 | | 2Q2023 | | 3Q2023 | | 4Q2023 | | 1Q2024 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Asbestos reserves | | | | | | | | | | | | Beginning reserves: | | | | | | | | | | | | Gross | $ | 1,674 | $ | 1,620 | $ | 1,552 | $ | 1,848 | $ | 1,768 | | Ceded | (369) | | (348) | | (334) | | (415) | | (390) | | | Net | 1,305 | | 1,272 | | 1,218 | | 1,433 | | 1,378 | | | Incurred losses and loss expenses: | | | | | | | | | | | | Gross | — | | — | | 374 | | — | | — | | | Ceded | — | | — | | (90) | | — | | — | | | Paid loss and loss expenses: | | | | | | | | | | | | Gross | 54 | | 69 | | 77 | | 81 | | 82 | | | Ceded | (21) | | (13) | | (10) | | (25) | | (8) | | | Foreign exchange and other: | | | | | | | | | | | | Gross | — | | 1 | | (1) | | 1 | | — | | | Ceded | — | | 1 | | (1) | | — | | — | | | Ending reserves: | | | | | | | | | | | | Gross | 1,620 | | 1,552 | | 1,848 | | 1,768 | | 1,686 | | | Ceded | (348) | | (334) | | (415) | | (390) | | (382) | | | Net | $ | 1,272 | $ | 1,218 | $ | 1,433 | $ | 1,378 | $ | 1,304 |

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Capitalization | | --- || ($ in millions) | March 31,<br>2024 | | | December 31,<br>2023 | | | | --- | --- | --- | --- | --- | --- | --- | | Debt | | | | | | | | Short-term debt | | | | | | | | Commercial paper | $ | 100 | | $ | 100 | | | Total short-term debt | 100 | | | 100 | | | | Long-term debt | | | | | | | | 7.75% Senior notes due April 15, 2026 | 200 | | | 200 | | | | 7.625% Junior subordinated debentures due December 15, 2027 | 125 | | | 125 | | | | 6.375% Senior notes due March 15, 2033 (1) | 500 | | | 500 | | | | 6.75% Senior notes due June 20, 2036 (1) | 400 | | | 400 | | | | 6.25% Senior notes due June 15, 2037 (1) | 800 | | | 800 | | | | 5.35% Senior notes due November 1, 2040 (1) | 750 | | | 750 | | | | 4.60% Senior notes due August 1, 2043 (1) | 500 | | | 500 | | | | 4.30% Senior notes due August 25, 2045 (1) | 400 | | | 400 | | | | 8.50% Junior subordinated debentures due December 15, 2045 | 56 | | | 56 | | | | 3.75% Senior notes due May 15, 2046 (1) | 500 | | | 500 | | | | 8.312% Junior subordinated debentures due July 1, 2046 | 73 | | | 73 | | | | 4.00% Senior notes due May 30, 2047 (1) | 700 | | | 700 | | | | 4.05% Senior notes due March 7, 2048 (1) | 500 | | | 500 | | | | 4.10% Senior notes due March 4, 2049 (1) | 500 | | | 500 | | | | 2.55% Senior notes due April 27, 2050 (1) | 500 | | | 500 | | | | 3.05% Senior notes due June 8, 2051 (1) | 750 | | | 750 | | | | 5.45% Senior notes due May 25, 2053 (1) | 750 | | | 750 | | | | Total long-term debt | 8,004 | | | 8,004 | | | | Unamortized fair value adjustment | 35 | | | 35 | | | | Unamortized debt issuance costs | (107) | | | (108) | | | | | 7,932 | | | 7,931 | | | | Total debt | 8,032 | | | 8,031 | | | | Common equity (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity) | 28,743 | | | 28,050 | | | | Total capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity) | $ | 36,775 | | $ | 36,081 | | | Total debt to capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity) | 21.8 | | % | 22.3 | | % |

(1)  Redeemable anytime with “make-whole” premium.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

| The Travelers Companies, Inc.<br><br>Statutory Capital and Surplus to GAAP Shareholders' Equity Reconciliation | | --- || ($ in millions) | March 31,<br>2024 (1) | | December 31,<br>2023 | | | --- | --- | --- | --- | --- | | Statutory capital and surplus | $ | 25,329 | $ | 25,114 | | GAAP adjustments | | | | | | Goodwill and intangible assets | 3,651 | | 3,657 | | | Investments | (4,206) | | (3,455) | | | Noninsurance companies | (4,793) | | (5,183) | | | Deferred acquisition costs | 3,241 | | 3,161 | | | Deferred federal income tax | 200 | | 84 | | | Current federal income tax | (4) | | (6) | | | Reinsurance recoverables | 55 | | 55 | | | Furniture, equipment & software | 976 | | 982 | | | Agents balances | 195 | | 189 | | | Other | 378 | | 323 | | | Total GAAP adjustments | (307) | | (193) | | | GAAP shareholders’ equity | $ | 25,022 | $ | 24,921 |

(1) Estimated and Preliminary

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

The Travelers Companies, Inc.<br><br>Statement of Cash Flows
($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Cash flows from operating activities
Net income (loss) $ 975 $ (14) $ 404 $ 1,626 $ 1,123
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Net realized investment (gains) losses (6) 35 65 11 (35)
Depreciation and amortization 204 179 169 170 196
Deferred federal income tax expense (benefit) 32 (96) (43) (56) 42
Amortization of deferred acquisition costs 1,462 1,519 1,604 1,641 1,698
Equity in income from other investments (30) (55) (59) (13) (68)
Premiums receivable (557) (832) (33) 81 (557)
Reinsurance recoverables (24) (17) (163) 141 33
Deferred acquisition costs (1,629) (1,722) (1,728) (1,610) (1,776)
Claims and claim adjustment expense reserves 381 1,413 1,259 (210) 928
Unearned premium reserves 893 1,042 882 (227) 457
Other (689) 97 689 550 (583)
Net cash provided by operating activities 1,012 1,549 3,046 2,104 1,458
Cash flows from investing activities
Proceeds from maturities of fixed maturities 1,538 1,493 1,878 1,462 1,709
Proceeds from sales of investments:
Fixed maturities 2,364 751 1,504 362 942
Equity securities 28 62 27 21 21
Other investments 64 36 66 89 55
Purchases of investments:
Fixed maturities (4,335) (3,328) (5,391) (2,636) (3,738)
Equity securities (34) (16) (30) (25) (26)
Real estate investments (14) (12) (20) (21) (13)
Other investments (139) (116) (120) (120) (90)
Net sales (purchases) of short-term securities 228 (646) (600) (646) 454
Securities transactions in the course of settlement (35) 50 45 (143) 111
Acquisition, net of cash acquired (381)
Other (120) (131) (84) (127) (81)
Net cash used in investing activities (455) (1,857) (2,725) (1,784) (1,037)
The Travelers Companies, Inc.<br><br>Statement of Cash Flows (Continued)
--- ($ in millions) 1Q2023 2Q2023 3Q2023 4Q2023 1Q2024
--- --- --- --- --- --- --- --- --- --- ---
Cash flows from financing activities
Treasury stock acquired - share repurchase authorizations (398) (396) (100) (64) (250)
Treasury stock acquired - net employee share-based compensation (62) (1) (1) (110)
Dividends paid to shareholders (215) (232) (229) (232) (229)
Issuance of debt 738
Issuance of common stock - employee share options 82 28 7 24 190
Net cash provided by (used in) financing activities (593) 138 (323) (273) (399)
Effect of exchange rate changes on cash 4 8 (10) 10 (5)
Net increase (decrease) in cash (32) (162) (12) 57 17
Cash at beginning of period 799 767 605 593 650
Cash at end of period $ 767 $ 605 $ 593 $ 650 $ 667
Supplemental disclosure of cash flow information
Income taxes paid (received) $ (16) $ 155 $ 13 $ 49 $ 24
Interest paid $ 60 $ 115 $ 59 $ 136 $ 60
Supplemental disclosure of noncash financing activities
Issuance of common stock - net share settlement of employee options $ $ $ $ $ 28
The Travelers Companies, Inc.<br><br>Glossary of Financial Measures and Description of Reportable Business Segments
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The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis, and for other reasons as discussed below.  In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable.  Segment income (loss) is determined in the same manner as core income (loss) on a segment basis.  Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions.  Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies.  Core income (loss) per share is core income (loss) on a per common share basis.

Average shareholders’ equity is (a) the sum of total shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.  Adjusted shareholders’ equity is shareholders’ equity excluding net realized investment gains (losses), net of tax, net unrealized investment gains (losses), net of tax, included in shareholders’ equity for the periods presented and the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)).  Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.

Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity

As of
($ in millions) March 31, 2023 June 30, 2023 September 30, 2023 December 31, 2023 March 31, 2024
Shareholders’ equity $ 23,052 $ 21,855 $ 19,978 $ 24,921 $ 25,022
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity 3,868 4,576 6,466 3,129 3,721
Net realized investment (gains) losses, net of tax (5) 24 74 81 (27)
Adjusted shareholders’ equity $ 26,915 $ 26,455 $ 26,518 $ 28,131 $ 28,716

Return on equity is the ratio of annualized net income (loss) to average shareholders’ equity for the periods presented.  Core return on equity is the ratio of annualized core income (loss) to adjusted average shareholders’ equity for the periods presented.  In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management.

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses.  In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business.  This measure is used to assess each segment’s business performance and as a tool in making business decisions.

A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada.  Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure.  Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount.  Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence.  A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.  The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company.  Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2024 ranges from $20 million to $30 million of losses before reinsurance and taxes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years.  In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

The Travelers Companies, Inc.<br><br>Glossary of Financial Measures and Description of Reportable Business Segments

Combined ratio  For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators.  The combined ratio, as used in this financial supplement, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this financial supplement is based on net earned premiums.  For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this financial supplement is calculated in the same manner as the SAP ratio.  For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this financial supplement, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income and billing and policy fees, to net earned premiums.  Underlying combined ratio is the combined ratio adjusted to exclude the impact of prior year reserve development and catastrophes, net of reinsurance.

The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.

Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract.  Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

Book value per share is total common shareholders’ equity divided by the number of common shares outstanding.  Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets, (i.e., net unrealized investment gains (losses), net of tax) which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves.

Total capital is the sum of total shareholders’ equity and debt.  Debt-to-capital ratio excluding net unrealized gain (loss) on investments, net of tax, included in shareholders’ equity is the ratio of debt to total capital excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity.  In the opinion of the Company’s management, the debt to capital ratio is useful in an analysis of the Company’s financial leverage.

Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.

Travelers has organized its businesses into the following reportable business segments:

Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.  Business Insurance is organized as follows:  Select Accounts; Middle Market including Commercial Accounts, Construction, Technology & Life Sciences, Public Sector Services, Oil & Gas, Excess Casualty, Inland Marine, Ocean Marine, and Boiler & Machinery; National Accounts; National Property and Other including National Property, Northland Transportation, Agribusiness, Northfield and National Programs; and International, including Global Services and a 20% quota-share reinsurance agreement with subsidiaries of Fidelis Insurance Holdings Limited.  Business Insurance also includes Simply Business, a leading provider of small business insurance policies primarily in the United Kingdom, and Business Insurance Other, which primarily comprises the Company’s asbestos and environmental liabilities, and the assumed reinsurance and certain other runoff operations.

Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom, the Republic of Ireland and Brazil (through a joint venture as described below), in each case utilizing various degrees of financially-based underwriting approaches.  The range of coverages includes performance, payment and commercial surety bonds for construction and general commercial enterprises; management liability coverages including directors’ and officers’ liability, employment practices liability, fidelity liability, fiduciary liability and cyber risk for public corporations, private companies, not-for-profit organizations and financial institutions; professional liability coverage for a variety of professionals including, among others, lawyers and design professionals; in the United States only, property, workers’ compensation, auto and general liability for financial institutions; and transactional liability coverages to public and private companies.

Bond & Specialty Insurance’s surety business in Brazil and Colombia is conducted through Junto Holding Brasil S.A. (Junto) and Junto Holding Latam S.A. in Brazil. The Company owns 49.5% of both Junto, a market leader in surety coverages in Brazil, and Junto Holding Latam S.A., which owns a majority interest in JMalucelli Travelers Seguros S.A., a Colombian surety provider. These joint venture investments are accounted for using the equity method and are included in “other investments” on the consolidated balance sheet.

Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. The primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

36