Alistair

“I'm pleased to take you through our UK Insurance results. In the first half of 26, we've achieved strong results in competitive markets. Driven by sustained pricing discipline, customer focus, retention outperformance and continuous improvement in our capabilities and propositions.”

“2025 has been a record year across all our lines of business, underpinned by disciplined execution, customer centricity and strong operational delivery. Starting with the headlines, customer numbers reached 9.6 million, up 9% year on year, with strong contributions from motor, household, travel and pet.”