BJ's Wholesale Club Holdings, Inc. Q3 FY2022 Earnings Call

Good morning everyone and welcome to the BJ’s Wholesale Club Holdings Inc. third quarter 2022 earnings conference call. My name is Adam and I’ll be coordinating your call today. After the speakers’ remarks, there will be a question and answer session. If you wish to ask a question at that time, please press star followed by one on your telephone keypad. I will now pass the call over to your host, Cathy Park to begin. Please go ahead when you are ready.

Good morning and thank you for joining BJ’s Wholesale Club’s third quarter fiscal 2022 earnings conference call. On the call today are Bob Eddy, President and Chief Executive Officer; Laura Felice, Chief Financial Officer; and Bill Werner, Executive Vice President, Strategy and Development. Please remember that during this call, we may make forward-looking statements according to the federal securities laws. These statements are based on our current expectations and involve risks and uncertainties that could cause actual results to differ materially from those expectations described on this call. Please refer to the Risk Factors section of our most recent Form 10-K and Form 10-Q filed with the SEC for a description of risks and uncertainties. Finally, please note that on today’s call, we will refer to certain non-GAAP financial measures that we believe will provide useful information for investors. The presentation of this information is not intended to be considered in isolation or as a substitute for the financial information presented in accordance with GAAP. Please refer to today’s press release posted on our Investor Relations website for a reconciliation of these non-GAAP financial measures to the most comparable measures prepared in accordance with GAAP. With that, I’ll turn the call over to Bob.

Good morning. Thank you for joining us today. This morning, we reported another quarter of strong results demonstrating the power of our business model. This was the most profitable third quarter in our history. Our consistent focus on delivering value to our members, especially when they need it most, has put us in a position of strength. Our member base is growing in both size and quality. We are improving our merchandising to deliver unbeatable value. We’re offering more convenience to our members through a great digital experience. We are expanding our footprint into new and existing markets and doing it successfully. We have a great team and a competitive strategy, and the investments we continue to make position us well for long term growth and sustainable value creation. In the third quarter, our comp sales were up 9.7% overall and up 5.3% excluding gas. Our food categories continued to anchor our strength with comps increasing double digits over last year’s performance. When we entered the year, we expected Q3 to be our most challenging quarter from a comp sales perspective given the difficult compare. Our business has exceeded our expectations given the continued strong membership and shopping behaviors. As we have seen all year, traffic growth has been a positive driver of our comp and sales per member have been greater than last year in each of our income cohorts. I’d like to put Q3 in perspective relative to 2019. Our third quarter merchandise comp sales were nearly 30% on a three-year stack, which is a sequential acceleration from last quarter’s results. The combination of membership growth, higher quality of membership and our club growth continues to highlight our company as a structural long term growth story. Adjusted EBITDA grew 19% to $272 million and adjusted EPS grew 9% to $0.99 per share. Finally, another strong gas quarter contributed nicely to our profits. Gas is an emotional purchase for many of our members, so we set our prices to showcase value and drive member loyalty. This led to comp gallon growth of 11% in the third quarter despite the broader market’s decline in gas consumption. Our 30% two-year stack in gas gallons highlights a tremendous gain in market share. In addition to the growth in gallons, our business has been more profitable. Gasoline is structurally more profitable than it was a few years ago, and the last several years and this year in particular have seen increased levels of volatility. The resulting higher than normal profit per gallon has served as a significant tailwind to our business this quarter and this year. We are executing on our strategic priorities, which are growing and retaining members, bringing more value to our members through better merchandising, improving convenience with digital, and expanding our footprint. These priorities are key to driving long term sustainable growth in our business. Let me briefly touch on each. The long term success of our business is grounded in the strength of our membership. In the third quarter, our membership fee income grew 9% year-over-year to nearly $100 million. I’m proud of the progress we’ve made in growing and retaining our members over the past several years. We’ve evolved our membership acquisition campaigns to optimize our marketing, we’re utilizing digital capabilities to expand our reach, we’ve gotten smarter about how we leverage data to remain relevant with new and existing members, yielding better renewal rates, and as we enter new markets, we’re working to strategically build membership well ahead of our grand openings. Our member count stands at over 6.5 million members, up 6% year-over-year in the third quarter. Effective acquisition efforts across new and existing clubs, as well as growing digital acquisition, contributed to this increase. In addition to overall member growth, we are improving the quality of our membership. Our higher tier membership penetration in the third quarter was 38%, up roughly four points year-over-year. Our co-branded credit card program has meaningfully contributed to our higher tier membership base, and this quarter we formally announced our transition to Capital One. As we look back, the decision we made to invest in lifetime value by creating the best card value proposition in the club space has paid dividends with our cardholder base growing over 10 times since we launched the program in 2014. As we look to the next leg of growth, I’m excited about our new partnership. Capital One’s market leading customer service and digital experience are widely recognized in the card space, and we’re especially thrilled to offer an enhanced value proposition to our members as part of this new program. Our data shows that members with our co-branded card have profoundly better lifetime values driven by renewal rates well above the chain average. As the penetration of these members increases, so does the quality of our membership. Ensuring a successful transition with Capital One will be one of our highest priorities over the next handful of quarters, and we are confident that this is the right next step for the company as we continue to grow with the best partner in the business. A final point on membership strength: our first year and tenured renewal rates are improving over last year’s levels, and I believe we will achieve another all-time high at year end. Persistently high levels of inflation are diminishing consumer purchasing power. In the U.S., food-at-home CPI has grown in the double-digit territory year-over-year for most of this year and households with waning government aid have been further constrained. Overall energy costs, including gas, have come down a touch since summer but are still running higher than last year’s levels. As sustained cost pressures continue to weigh on consumers’ pockets, we have remained focused on delivering great value to our members. Specifically, we have continued to invest in price, resulting in significant savings for our members. In fact, our internal analysis shows that our pricing positions remain stronger against our competitors in the third quarter compared to the same time last year. Having the right value is especially important to us during the holidays. This year, our members who spent $150 or more at our clubs during the first 10 days of November are offered a turkey for free. Considering the savings from this one transaction alone, our members can save about 25% or more when they shop with us compared to our supermarket competitors. That 25% savings from our member’s $150 basket combined with the free turkey basically covers a one-year BJ’s membership fee. This offer, and the examples highlighted on our last two earnings calls, rotisserie chicken and our deli offering, are meant to highlight our outstanding value. We aim to offer our members as many ways as possible to get a return on their membership fee. We are leveraging our competitive advantages to drive market share gains in the near term while investing in initiatives to further optimize assortment and deliver more value to our members in the long run. Our fresh business, for example, is a major reason why our members shop our clubs, and we aim to offer the freshest assortment at a compelling price. Bringing our perishable supply chain capabilities in-house was the natural first step in this process. We are now in the early stages of working through everything from sourcing to packaging to supply chain lead times, all the way to marketing and in-club presentation. In addition to our work in fresh, we are leaning into our own brand strategy as our members look to maximize their savings with quality products. In the third quarter, our own brands penetration grew to 24% despite a difficult compare. Our third strategic pillar is driving convenience through digital, and we are generating robust growth in this area led by BOPIC and curbside. In fact, our digitally-enabled sales are trending towards 9% of our overall net sales this year, up from 8% last year. Digitally-engaged members typically have higher average baskets and shop with us more frequently, which increases the likelihood of membership renewal. With the expansion of these offerings, our member experience is more convenient than ever and we will continue to invest in enhancing our digital efforts. Finally, as you know, we have dramatically accelerated our real estate plans. We’ve opened seven new clubs this year, including our entry into Indiana in September. Last month, we opened in Greenburgh, New York, and we also opened in New Albany, Ohio a couple of weeks ago, expanding our presence in the state to the Columbus market. We’re almost set to open our doors in Wayne, New Jersey this weekend, and we have a few more clubs slated to open over the next few months. The clubs we’ve opened in the past several years continue to perform better than our initial plans, giving us the confidence to sustain 4% to 5% unit growth in the foreseeable future. Our commitment and ability to bring value to our members remains a powerful advantage in times like these. As a result, we have grown our top line and market share throughout the year while navigating a pressured margin environment. Gas has driven considerable upside to our results, granting us the ability to further invest in our members and our team members. Our grocery business is strong and we feel good about how we’re managing our inventory through the holiday season. There is no doubt that inflation is impacting consumer decisions and it’s looking likely that inflation will continue into next year, albeit at a moderating pace. No matter how the macro environment ends up playing out, we will remain true to being there for our members and delivering unbeatable value, which I believe will deepen loyalty, reinforce our brand, and drive long term growth. Before I wrap, I’d like to acknowledge and thank our team members for their dedication in serving our members and the communities in which we operate. I’m especially heartened by the incredible support our team members have provided to those impacted by Hurricane Ian. Our emergency response teams’ work in the days leading up to Ian’s landfall ensured inventory preparedness, asset security, and the safety of our team members and members. Our clubs were up and running so long as we deemed safety was not compromised. Our teams worked with our partners to provide essentials such as water, snacks, baby formula, and cleaning supplies to local shelters. As they always do, our team members showed up for our members and communities through this crisis. To our team members who are listening in today, thank you for your hard work. Your efforts make a real difference in our company and in our communities. I’ll now turn it over to Laura to provide more details on our results and outlook for the rest of the year.

Thank you Bob. Before I begin, I’d like to reiterate Bob’s gratitude for our team members across our clubs, club support center, and distribution centers. We are navigating a challenging operating environment and our continued strength is the result of our team members’ hard work. Now let’s dig into our results. Net sales in the third quarter were $4.7 billion, a 12% increase over the prior year. Third quarter comp sales were 9.7%. Merchandise comp sales, which excludes sales of gasoline, increased by 5.3% and was driven by about equal parts traffic and basket growth. Our two-year stack was up 11%, reflecting a three-year stack of up 29.5%. The Q3 effect of inflation was slightly more than last quarter as we passed on a portion of growing input costs while maintaining our strong pricing positions by strategically investing in our key value items. Comps in our grocery, perishables, and sundries division grew by approximately 6% in the third quarter, up 12% on a two-year stack and up 31% on a three-year stack. We grew market share during the quarter and our overall market share remains well above pre-COVID levels. Our general merchandise and services division comp grew by 3% in the third quarter. The growth was led by optical, home improvement, and tires, where we’ve made tweaks to our offering to provide greater value. Comps in this division were up 7% and up 21% on a two-year and three-year stack respectively as discretionary spending continues to normalize toward a new higher base from the past two years. Our digital offerings have made the member shopping experience more convenient. Digitally-enabled sales for the third quarter grew 43% year-over-year and over 280% on a three-year stack. Over 80% of our digitally enabled sales are fulfilled by our clubs with services like BOPIC and same-day delivery. Our curbside delivery offering continues to resonate with our members, making up approximately 60% of our BOPIC business. In our gas business, our comp gallons grew by 11% in the third quarter, which performed in line with our expectations of continued market share gains. Our gas margins, on the other hand, trended higher than our expectations and resulted in gas profits that outperformed our internal plans. Membership fee income, or MFI, grew 9% to $99.5 million in the third quarter and continues to underscore the progress we have made improving our business. We are pleased with our membership trends, including higher tier penetration, easy renewal, and first-year and tenured renewal rates. Moving onto gross margins excluding the gasoline business, our merchandise gross margin rate decreased by 30 basis points primarily due to a higher supply chain cost and inflation, a trend that has remained consistent with prior quarters this year. Let me touch briefly on inventory, where our teams have made significant progress. We ended the third quarter with $249 million more inventory on our balance sheet than last year. Excluding the impact of inventory on our books as part of the acquisition of our perishable distribution centers, our inventory increased by $152 million or 12% year-over-year, and the growth is made up of inflation and new club growth. SG&A expenses for the quarter were $674 million. The year-over-year increase was primarily attributable to increased labor and occupancy costs as a result of new club and gas station openings, as well as $6 million in costs associated with the transition to our new club support center. Our third quarter adjusted EBITDA grew by 19% to $272 million, reflecting our sales growth and outsized gas profits. Finally, adjusted net income for the third quarter was $136 million or $0.99 per share and reflected a 9% increase year-over-year in growth on a per-share basis. Turning to our capital structure, the current rate environment has slightly altered our near term thinking around our debt, which is entirely floating rate today. In efforts to partially mitigate our interest expense risk, we paid down $154 million of debt during the quarter, including $100 million of our first lien term loan. We ended the third quarter with less than one turn of net leverage and may further reduce our debt if rates continue to rise. We are generating robust free cash flow with $79 million in the third quarter and $333 million year-to-date. As we allocate our capital going forward, we will continue to be flexible in our approach, but our priority remains growing our business. Investments to support membership, digital, and our real estate growth plans will be funded by these cash flows and enabled by our balance sheet, which remains strong. We continue to return excess cash to shareholders through share repurchases, and in the third quarter we bought back nearly 685,000 shares for approximately $50 million. Let me now touch on our current outlook for the year. As we noted various times in our prepared remarks today, our grocery business remains strong and we believe we can continue gaining market share because of our intense focus on value. Inflation is still impacting many aspects of our business, although recently we have seen some relief in commodities such as chicken, milk, and cheese, and as we head into the winter holidays, we will remain nimble in maintaining our competitive advantages to drive traffic into our clubs and online channels. Starting at the top of the P&L, we now expect our fiscal 2022 comparable club sales excluding gas to increase in the 5% to 5.5% range, which continues to imply about 4% to 5% of comp for the fourth quarter. In October, we officially announced our new co-brand partnership with Capital One, which we believe will bring an enhanced value proposition to our members and serve as another catalyst to grow and strengthen our membership base. The ultimate benefits of these changes are crystal clear to us. At the same time, we also acknowledge that it will take us multiple quarters to complete the transition, which may temporarily impact our membership KPIs, including higher tier penetration. We will aim to be as transparent as possible through this period. For our gas business in the fourth quarter, we continue to assume gas gallon comp growth in the low teens range with slightly higher than normal profit per gallon. Recall that our gas profitability was the strongest in the fourth quarter last year. Moving down the P&L, our outlook on margin also remains unchanged in that we still see ongoing but slightly easing merchandise margin pressure driven by investments in price and elevated supply chain costs. As such, we expect the year-over-year change in merchandise margin rate to remain negative in the fourth quarter but better than the 30 basis point decrease we delivered in the third quarter. As it relates to interest expense, we expect continued pressure in the fourth quarter and will continue to monitor movements in the rate environment. Taking all of this into consideration, we now expect our full year EPS to be in the $3.70 to $3.80 range. Before turning it back to Bob, I’d like to reiterate our confidence in the strength of our business and the transformation we have made. As a result of the improvements we’ve made in membership, footprint expansion, and digital, further amplified by our advantages inherent in the warehouse club model, we believe we are positioned to deliver a solid long term growth profile. With that, I’ll turn it back over to Bob for closing remarks.

Thanks Laura. We have made significant progress in strengthening our business and I believe we are well positioned today to drive long term growth by executing on our strategic initiatives and prioritizing value in everything we do. We will continue to allocate our capital towards investments to maximize shareholder value. Our warehouse club model remains a structural advantage with a growing annuity in the form of membership, lower operational costs, and a foundational focus on great value. When the consumer outlook is uncertain, our members find comfort in being able to stretch their dollars with us. I believe that the reliability and loyalty that we have worked hard to build with our members over the years will remain key to our success no matter the circumstances. With that, I will now turn it back over to the Operator to take your questions.

Our first question today comes from Mike Baker from DA Davidson. Mike, please go ahead, your line is open.

Thanks guys. Great quarter. I just wanted to ask you about your overall view on the consumer heading into the holidays. I guess you’ve given us guidance, so that helps us, but maybe one way to flesh it out is the pace of sales throughout the third quarter. A lot of retailers saw a big drop-off in October. Did you see anything like that, or maybe another way to think about it is are you seeing consumers just really focus on promotional activity or trade-down, or anything like that, that would give another opinion on what’s going on with the consumer as we head into the holidays? Thanks.

Hey Mike, good morning. Thanks for your questions. I think it’s a good one. Overall, I think our consumer is in very healthy shape, as we’ve seen throughout the entire year. As we talked about in the prepared remarks, our membership statistics are doing great, and we’re gaining market share throughout the year. The thing I’m most excited about is we continue to gain trips as well as show our members incredible value. The refrain that we’ve been talking about all year is that throughout the income cohorts that we look at, we’ve seen more sales and more trips per member as well, so I think our consumer is very healthy at this point. If you think about the pace through Q3, certainly October was lower for us than the preceding two months. A lot of that I think though, is really the compare that we had last year. We had an incredibly strong October last year, and so if you look at it on a two-year stack, the months were very equal for us, so I don’t see that October performance this year running into November or Q4. We’re very pleased with where our consumer is. They’re really reacting to the value that we put out there, and hopefully that continues.

Great, thanks. One more quick follow-up, just wondering how that turkey offer went. Did it actually drive new membership growth?

It certainly had a good reaction. We’re still in the period where people are redeeming the offer, so you didn’t get the free turkey on the day that you spent the $150; you have to come back - it’s sort of a bounce back free turkey offer, so we’re still in the redemption period. We’ve got a little ways to go to see how it actually works out, but certainly the number of people that took advantage of the offer is looking higher than our expectations, and it certainly drove some traffic into our buildings too.

Yes, thanks. It was a great idea and great offer for consumers. Thanks for the time.

You bet, thanks.

The next question comes from Edward Kelly from Wells Fargo. Edward, please go ahead, your line is open.

Hi, good morning everyone, and nice quarter once again. Bob, you’ve been, I think, very optimistic around the new co-branded credit card and what that could mean for you over time. Could you maybe just give us a little more color on how we should think about that? Both the upfront benefit that you could see, which I would imagine there are some better economics here, but also what it does to the member? Then Laura mentioned a potential impact to member KPIs. Could you just maybe give a little bit more color there in terms of how you are mitigating that risk?

Sure, good morning Ed. Thanks for your questions. Maybe I’ll kick it off and Bill and Laura can fill in. I look at our current co-brand program and see it as a tremendous success. As we talked about, it’s grown over tenfold since we launched it. It is a great source of member value. We think it’s the best value proposition in the wholesale club space at this point, and it will only get better as we go forward. As we talk about it as a team, we think it will be tremendously valuable to our members, given we will improve the value prop. The question becomes one of lifetime value, right - we are in the value business, we can use this as a vehicle to provide more value to our members. That has shown to come back to us in better purchasing habits and higher renewal rates, so that’s the game that we’re playing and we’ll continue to play it. I think it could be one of the more valuable things we do in the next set of years, and I’m looking forward to the transition to our new partner. Maybe I’ll hand it over to Bill. He’s the architect of this program and running the transition, so he can give you a few comments as well.

Thanks, Ed. It’s great to talk with you. I want to echo what Bob mentioned about the co-brand program. We have shared some insights with the market regarding this. When we launched the current version of the program, we made a strategic choice to reinvest all the economics back into our members to enhance their lifetime value, and we've been very happy with its performance over the years. As we transition to Capital One, our investment strategy will remain consistent. This approach allows us to provide significant value back to our members, and we plan to reinvest some of the improved economics into our value proposition for their benefit. We're genuinely enthusiastic about Capital One and the outstanding team there. As we look ahead, we anticipate substantial growth in our membership base with the upcoming program. There will be a slight pause in our key performance indicators as we stop member acquisition for the current program while we transition. Consequently, we expect to see a pause in the growth of higher-tier membership as we report Q4 results. However, once we launch the new program in the first half of next year, we anticipate a renewal of growth in member acquisition.

Okay, great. Just a quick follow-up, if I may - Bob, as we think about 2023, and I know it’s still early and the backdrop is uncertain, but the consensus to me looks a little high, especially given that you have the fuel margin compare. Could you just maybe help us with some puts and takes that we should be thinking about for the out year?

Yes, sure. Certainly when we think about next year and the long term positioning of our company, we’re very excited. As we talk about a lot, our membership is growing, the performance and the quality of our membership is much better than it has been and continues to improve, and what we just talked about, co-brand, is just one more lever on improving that count and quality. We’re looking for continued market share gains and the flow-through from those increased trips that we’re seeing here into renewal rates, and we won’t take our eye off the ball from a value perspective either. As we go through whatever happens next year from a macro environment, I feel like we’re well positioned. You point out that we’ve had an incredible tailwind from a gasoline income perspective - that is absolutely true. We’ve also had headwinds all over the business, most notably in margins this year as supply chain costs and general merchandise markdowns really impacted our margins throughout the year, and so I do think it will be tough to lap the gas income that we’ve seen this year. It’s been by far the most profitable gasoline year we’ve ever seen. We’re continuing to see incredible volatility in gas, which could provide more opportunities to get more income next year, but I have long ago stopped trying to predict what would happen in the gasoline market. We’ve got some work to do to figure out whether we can lap the gas profit. I do think it will be tough. I do think some of the margin headwinds that we’ve seen this year may fall away as well, so hopefully we’ve got some avenue to get back towards flat from an EPS perspective. I don’t know that I would project to get flat with this year at this point.

Thank you.

You bet.

The next question comes from Robbie Ohmes from Bank of America. Robbie, your line is open, please go ahead.

Hey, good morning. Thanks for taking my question. Actually, two questions. One was just on the membership fee income which decelerated sequentially. Can you remind us what would be driving this sequential growth deceleration and how we should be thinking about that for the fourth quarter?

Robbie, thanks for your question. Certainly you’re right - it did decelerate a little bit. I guess I would tell you we’re not worried about it. When we started the year, we were thinking about a mid-single digit increase in MFI, and we’re up over 10 for the year, so as we think about that, we look at it and think we’re doing well. A lot of it has to do with the timing from quarter to quarter or when the new clubs come into play and just general membership flows as well, so again, nothing to be concerned about there. I think it’s been a great performance all year and kind of right where we want it.

Then the other question, general merchandise, I think you guys said the comps were up 7%. Is that right?

General merchandise and services division, yes.

That's a strong number considering the challenging comparison from last year. Can you provide more details about the discretionary side of the business? While it may be a smaller portion for you, it seems like you are doing better than other retailers in this area. What trends are you observing in apparel and similar categories?

Yes, I think largely we’ve seen what others have seen, Robbie. We saw a very strong performance in our services division if you think about optical and home improvement and tires and some of those businesses, which shows a healthy consumer - those are not small dollar amount purchases. But we have seen our members be a little bit more choosey about what they’re spending on, and some of the themes that our competitors have talked about with lower apparel sales and some of the more discretionary items, we definitely saw that in the third quarter. I think some of that is weather related - I always hate to talk about that, but it’s never 75 in Boston in November, and it was pretty much the entire front part of the month, so certainly that’s had some part of it as well. You’re seeing some meaningful deflation in some key general merchandise categories like televisions. Finally, the last thing I would say is the holiday season seems like it’s going to run a little bit late to us. Last year, consumers were hearing buy it in September and October because it won’t be there in November and December, and it seems like they’re back on a normal purchasing pattern this year, at least in our business. A couple of our competitors have noted it that way too, so. You know, we thought GM did okay in the quarter. We’re looking forward to good performance in the fourth quarter, but we’ve got a lot of room to go in the last part of the quarter here to bring it home.

Hey Robbie, it’s Laura. I’d just clean up one point on that, is that the 7% that I mentioned in the prepared remarks was the two-year stack on GM and services, so on the quarter it was 3% but still positive.

Got it, that’s all super helpful. Thanks so much.

Thanks Robbie.

The next question comes from Peter Benedict from Baird. Peter, your line is open, please go ahead.

Hey, good morning guys. Thanks for taking the question. Maybe I’d like to talk a little bit about the club growth opportunity that you guys see - I know you’re 4% to 5% unit growth. Maybe talk a little more about the new club economics, how they look today compared to where they were historically. I’m curious on your mix of new versus existing market openings, and then longer term, where is the distribution infrastructure, how many stores can the current infrastructure support, and at what point would you guys have to start to invest more in that? That’s my first question.

Yes, hey Pete, good morning. Thanks for the question. I’ll just kick it off and Bill can fill in. We have had a great year this year from a new club perspective. We’ve got seven in the bank already. We open hopefully tomorrow in Wayne, New Jersey - we talked about that on the prepared section of the call, and we’ve got a few more before the end of the year to meet our target. Our pipeline is very healthy at this point. We feel like we’re going in the right direction, and all the clubs we’ve opened in the last few years have outperformed what we thought they would do, so that gives us a ton of confidence to continue to keep our foot on the gas from a real estate perspective. We’ve invested behind the capability to move this quickly. As you know, we didn’t do that in the past. That has borne some great openings of late and building a team that is dedicated to making sure those new buildings open on time and in great condition, and looking forward to continuing unit growth. I’ll let Bill talk about economics and some of the other points that you asked about.

Yes, hey Peter, it’s Bill. In terms of the new versus existing markets, right, as you look at our growth this year, you’ve seen continued expansion in the Midwest with the build-out of Pittsburgh, of Detroit, the push down in Ohio into Columbus, the entry into Indiana for the first time with our club in Noblesville, which is off to an amazing start. The balance this year is about 50/50; as we look at next year, it will be similar in terms of new and existing markets. In terms of performance within the existing markets, it’s been extremely strong. As we look back on the openings in clubs like Commack, on Long Island, Long Island City, and Newburgh, New York, where we’ve added density, where we have a strong membership base to begin with, we see really great member behavior in those clubs where not only are they shopping the new clubs, but the legacy members that were in those trade areas, they’re also shopping at the legacy clubs as well as the new clubs. We’ve seen really strong incrementality in that performance in the existing markets at levels that we haven’t seen in the past, and that’s really positive as we think about building out our existing networks into the future. In terms of the investments, it’s certainly something that we’re looking at. We expanded our perishable distribution facilities last year with an opening of a facility in Kentucky. We’re looking forward at the build-out of the dry network as we go forward. If you remember when we went public, we talked about the ability for our distribution network to support about 100 incremental clubs, and lo and behold as we’ve done a 30-stack comp over the last three years, we’ve used a lot of that capacity pretty quickly, which is a great problem to have. The dry side is certainly something that we’re looking at going forward. I’d be reluctant not to mention the in-sourcing of our Burris acquisition this year. The perishable facilities, bringing them in-house gives us great capabilities as we continue to grow our network here forward, so we feel good about the pipeline for next year. We’re working now actively on calendar years ’24 and ’25, and we feel good about the results and what we’re seeing.

That’s super helpful, thanks. Just a quick follow-up, just on the general merchandise business. You guys have made some investments in there in personnel. Maybe just a quick update on what the plan is in terms of trying to drive improved execution in that area over the next couple of years. Thank you.

Yes, I can take that question. Improving our general merchandise business is one of our main priorities. The success of this effort starts with our talent, and we have made significant improvements in our merchandising team, both by bringing in new talent and enhancing the capabilities of our existing team. This will help us gradually enhance our general merchandise business. We've hired a new Chief Merchant, Rachael Vegas, who has been with us for about a year, and our new Head of General Merchandise, Dion Evans, along with their teams, have done exceptional work to initiate the improvement process. Many of these categories have long lead times, so we won’t see the results of their efforts until next year, likely around the second quarter. We expect to see some improvements in the third and fourth quarters, with more noticeable changes stemming from their decisions. For instance, we wouldn't have been able to manage the general merchandise inventory from this past summer without their assistance. The quality of discussions and execution from the team, along with the new planning and allocation personnel we have added, has significantly transformed our operations. I am very optimistic about our general merchandise prospects in the long term and I look forward to next year to see how our members respond to our initiatives.

The next question comes from Chuck Grom from Gordon Haskett. Chuck, your line is open, please go ahead.

Thank you very much, good morning. Bob, can you talk about the balance between flowing through the excess gas profits that you’ve generated year-to-date to the bottom line versus taking some of that money and investing in price to showcase value to your customer?

Thank you, Chuck, for your question. We set our gasoline prices daily to ensure they are competitive in the market, typically aligning closely with our club competitors and outperforming others. We utilize an advanced pricing model that analyzes market data frequently to maintain our leading prices. This approach influences member behavior; gas stations with clubs see increased traffic and higher renewal rates compared to those that don't. The summer months, in particular, saw a surge in traffic and membership benefits due to gas prices. We aim to add gas stations wherever possible. This year has presented unique opportunities, as we've earned significant profits from gasoline. We've intentionally lowered gas prices even further to emphasize value for our members and redirected those profits to invest in various areas of the business to support our members during inflation. We have utilized gas profits to enhance pricing within our stores and launched extensive marketing initiatives to encourage purchases and attract new members. This strategy has granted us the flexibility to experiment with new initiatives, pursuing beneficial economic outcomes. Our commitment to investing in value remains strong, whether through gas or other avenues. It’s an integral aspect of our strategy to provide daily value to our members.

Yes, very smart. My follow-up question is just on the comp. I was wondering if you could maybe unpack the acceleration on a three-year basis from the second quarter to the third quarter, which it looks like it’s about 300 basis points, and then looking ahead, if you do, say, a 4.5% comp on the fourth quarter, that implies a real big drop sequentially relative to the third quarter, close to about 1,000 basis points. Just curious the decision factors behind that comp assumption for Q4.

Yes, it’s a good question. Maybe I’ll start and Laura can pile on. We had a tremendous quarter, in our view, in the third quarter, far exceeding what we thought. There was a little bit of inflation, so inflation definitely ticked up Q3 over Q2, not a tremendous amount but certainly was there. It was continued acceleration in our members’ purchasing behaviors. When we started this year, we thought Q3 would be negative comp, given what happened last year, and I mean that in sort of the EBT funding sense, the government stimulus sense and the behavior change we saw in Q3 last year was a dramatic pull forward of primarily our sundries business, but some of the rest of our grocery business as well. As we’ve gone through the year, one of the best things that we’ve seen is the increases in shopping behavior in all of our income cohorts, as I talked about earlier, but most notably at the bottom of the house. In our past data, we have seen a great linkage between increases and decreases in federal EBT budgets and what those folks actually did, so in times where budgets contracted, their shopping behaviors contracted. We have not seen that this year, and as I said earlier, the sales per member and trips per member in each of our cohorts has gone up. I think that’s a tremendous story about value. I think we have convinced that lower end consumer of our proposition and they are using different dollars today than what they get from the government, because they believe our value story. They believe that we are saving them money and we are, so that I think is the real story behind the third quarter performance. It was over our expectations for sure. I don’t know that that slows down in Q4, but as our competitors have noted and I talked about earlier, our GM performance was a little bit soft in the third quarter and you’ve got a tough market out there, and GM becomes a bigger piece of our business in the fourth quarter, so you’re absolutely correct - the guidance that we’ve got out there, comps in the 4% to 5% range for Q4, would imply a decent deceleration. I hope that doesn’t happen. We’ll see what we end up with. We’re certainly working hard to do what we can from our general merchandise business and we will capitalize on the great health of our grocery business. That business, we have no issues in. It’s comping quite nicely and our performance has been good here in the opening weeks of Q4 as well. A lot of that is market share, right? We’ve been gaining market share all year long, both in gas and in our grocery business, and I don’t see that slowing down at all. The other point I might throw out there which factored into our thinking, was we’re going to start lapping some of the inflation we saw last year, so you’re going to have a little bit of a base effect coming on in Q4. But we are very bullish on our prospects in Q4, I think we’ll do well, and hopefully do well in the next year as well.

Great, thanks a lot. Happy Thanksgiving.

You too.

The next question comes from Mark Carden from UBS. Mark, your line is open, please go ahead.

Good morning. Thanks a lot for taking my questions. To start, just given the current inflationary environment and what your two largest warehouse competitors have done to date, has there been any changes to how you’re thinking about the pacing for your next membership fee increase? Thanks.

Hi Mark, thanks for being on the call today, and thanks for the question. You know, we haven’t given a tremendous amount of thought to a fee increase at this point for two reasons: one, our largest competitor hasn’t done it yet, and we would not do it unless they do it; and two, we talked about the co-brand transition, that is the most important thing we will do next year, is get that right. I don’t want to mess that up with a fee increase, so I think at a minimum, we’re waiting until both of those two things happen. Once they do and the smoke clears, we’ll figure out what we will do. The one thing we haven’t talked about so far is the dollars per member we’re seeing already. Over the past few years, we’ve already seen the effect of a fee increase, right - the average dollars per member is well over $60 at this point, it’s up about $5 in the last few years, so we’ve mixed our business up to really look like it has had a fee increase when we haven’t changed the sticker price to our members, so it’s sort of an unappreciated thing that we’ve been able to do over the past few years, and our membership team has done a fantastic job doing that.

That makes sense. Maybe a bit of a follow-up to that, how are you thinking about premium penetration in the current environment? Today, it seems like you have a lot of momentum there, but would you expect shoppers to upgrade less frequently if some of these current economic pressures continue, just given sticker shock? Would you do some market upgrades any more aggressively? How are you thinking about that?

I think that comes back to value, and we look to provide outstanding value every day. It also comes to one of the core reasons we’re doing the co-brand transition, right - that has been the fastest growing part of our premium tier memberships over the years, and with the new value prop that we’ll announce in January, we only expect that to get better. As Bill mentioned, we’ll probably pause on the growth in Q4 given the federal laws around what we have to do around a card transition - we have to stop acquiring and have to put down our pencils for a little bit, but once we get the conversion done, I expect that the excitement around this program will really help us grow premium tier memberships quite nicely in the future.

Great, thanks so much, and good luck.

Thanks Mark.

The next question comes from Rupesh Parikh from Oppenheimer. Rupesh, your line is open, please go ahead.

Good morning, thanks for taking my question, and also congrats on a nice quarter. Just on the food inflation front, as you guys look out for the balance of the year and into next year, it sounds like you expect moderation. Any sense whether moderate to, I guess, low single digit type levels, or just any thoughts in terms of how you see it playing out at this point?

Yes, thanks Rupesh. It’s a good question. I’m not sure I have a perfect answer. We’ve certainly seen a ton of inflation this year, as everybody knows, and we have seen a little bit of moderation in the third quarter as Laura talked about in the prepared remarks. It’s really coming in pockets, but I would tell you on a general basis, we’re seeing less inflation today than we were seeing three months ago, for sure. I don’t know what happens from here. As we talk to our supplier partners, they continue to indicate their desire to raise prices, particularly those with very strong brand names or market shares. Some of the commodities are still above where they were last year, and I don’t know that folks have passed through all of that increase, so I think we’ve got a wait-and-see approach on that. We are working proactively with our supplier partners to avoid any further price increases - I think as you know, it’s bad for everybody so we’d like to forestall that, but I’m not sure we’re going to be successful in it. We will continue to do what we’ve done all year and invest in price, make sure we have the right value, and we won’t let anything stand in the way of that. I’d be remiss if I didn’t thank our merchandising team for what they have done this year. I think they have done an outstanding job managing double-digit inflation in an environment that many of us haven’t really lived through in the business sense in the past, so our team has done well. We’ll continue to do those things well going forward, and whether we see 10 points more inflation or two points more inflation, I think the company is really well set up to grow.

Great, and then maybe just one follow-up question. In regards to next year, I know you guys have the big headwind related to fuel. With your commentary earlier that you hope with some of the margin headwinds that you’ll be lapping next year, that maybe between the headwinds that may become tailwinds, that could help to make fuel neutral from an EPS perspective? Is that what you were trying to convey earlier?

Rupesh, I don’t think we will be able to get back to flat, right? We’ve got a tremendous gas tailwind this year. We’ve had other headwinds all over the business, most notably in margins this year as supply chain costs and general merchandise markdowns really impacted our margins throughout the year, and so I do think it will be tough to lap the gas income that we’ve seen this year. It’s been by far the most profitable gasoline year we’ve ever seen. We’re continuing to see incredible volatility in gas, which could provide more opportunities to get more income next year, but I have long ago stopped trying to predict what would happen in the gasoline market. We’ve got some work to do to figure out whether we can lap the gas profit. I do think it will be tough. I do think some of the margin headwinds that we’ve seen this year may fall away as well, so hopefully we’ve got some avenue to get back towards flat from an EPS perspective. I don’t know that I would project to get flat with this year at this point.

Okay, great. Thank you for all the color.

You bet.

The next question comes from Paul Lejuez from Citi. Paul, your line is open, please go ahead.

Hey everyone, this is Brandon Cheatham on for Paul. I’d like to go back to the commentary about the income cohort. It sounds like your low income consumer was particularly strong in Q3, and I think that’s a change from the second quarter, when I think you all said the higher income consumer was really the bright spot. I’m just wondering, did you see an inflection in the lower income consumer cohort behavior, are you gaining more share of wallet - that’s kind of what it sounds like, but any category or anything that you all are doing or communicating that really drove that inflection?

Yes, morning Brandon, thanks for the question. You know, we’ve seen growth in all of our cohorts this year, as we’ve talked about. The beginning of the year, we were seeing a ton of higher income folks come into the business or buy more. We are still seeing that. We’re also seeing good purchasing behavior out of our lower income cohorts, and that’s been the real story for us. In every other down market, we’ve seen the higher income cohorts come in and try and search for value, and as I talked about earlier, we’ve seen lower income cohorts trade out or trade down as EBT budgets dried up. That certainly has not happened this year - they have performed very, very well and continue to. I think they will continue to, so we’re very happy with how we see our purchasing behaviors going. Both higher and lower income cohorts are showing us very healthy behaviors and we’re looking forward to that continuing. I think the reason why you’re scratching after is value, right - we are showing the best pricing that we’ve ever shown to folks, we’re showing better prices than some of our competitors, and people are believing it. We’ve got some credibility with our members as we continue to prioritize value in everything we do, so we’ll continue to do that and hopefully they continue to reward us.

Got it, and then one follow-up, if I may, on digital sales. It seems like a meaningful driver of comp these days. Anything different about how that consumer engages with you? What percentage of your members are shopping with you digitally, and is there anything to call out on the margin side from the digital sales business? Thanks.

Yes, thanks for bringing that up, we haven’t talked about digital all day. It’s been a growing part of our business over the years. As you remember, the longer term story four years ago or so, we didn’t really have a digital business to speak of, and we’ve spent a bunch of time building the infrastructure, and lo and behold now we’re well over a billion dollars and 9% of our business. Our members are really reacting to that, most particularly in the BOPIC and curbside parts of our business, where we’re really saving them time. Our aim is to save people money - we keep going back to value, but it’s also to save our members time. If I can have them not spend time walking around our clubs, throwing things in their basket for their routine shops, that’s great. We still want to get them in the clubs for their opportunistic shops, but we’ve not seen that behavior fall off either. We have done things like our express pay product, where you can skip the lines if you are in our clubs; you check out on your phone, that saves you 10 minutes. It’s been pretty popular. We’ve also changed the way that we market and promote from a digital perspective, so a huge amount of our member acquisition is now coming from digital, where three or four years ago, I would tell you that was zero or close to it. Five years ago, we were worried about the fact that our primary promotional product was paper coupons, and nobody loves paper coupons, so now well over two-thirds, I think it may have even been three-quarters, of our promotion is done digitally - you click your coupons on our app or online versus clipping the paper. We’ve made tremendous strides both in product promotion and convenience as we’ve invested in digital, and we’ll continue to do that. The members that engage with us digitally are our best members. They shop with us most often, they buy more when they do so, and they really are starting to prove the case to us on the combination of saving people time and money. Both of those are important parts of the value equation for our members, so we’ll continue to make investments in our digital properties, and I believe that our members will reward us for doing that as well.

Appreciate it. Good luck with holiday.

Thanks Brandon.

This concludes today’s Q&A session, and thus does conclude today’s call. We thank you very much for your attendance and you may now disconnect your lines.