Good afternoon, and welcome to the Farmer Brothers Fiscal First Quarter 2025 Earnings Conference Call. As a reminder, this call is being recorded. Earlier today, the company filed its Form 10-Q and issued its first quarter results press release, which is available on the Investor Relations section of Farmer Brothers' website at farmerbros.com. The release is also included as an exhibit on the company's Form 10-Q and is available on its website and the Securities and Exchange Commission's website at sec.gov. A replay of this audio-only webcast will also be available on the company's website approximately 2 hours after the conclusion of this call. Before we begin the call, please note all of the financial information presented is unaudited. And various remarks made by management during this call about the company's future expectations, plans and prospects may constitute forward-looking statements for the purposes of the safe harbor provisions under the federal securities laws and regulations. These forward-looking statements represent the company's views as of today and should not be relied upon as representing the company's views as of any subsequent date. Results could differ materially from those forward-looking statements. Additional information on factors which could cause actual results and other events to differ materially from those forward-looking statements is available in the company's release and public filings. On today's call, management will also reference certain non-GAAP financial measures, including adjusted EBITDA and adjusted EBITDA margin in assessing the company's operating performance. Reconciliation of these non-GAAP financial measures to their most directly comparable GAAP measures is also included in the company's release and SEC filings. I will now turn the call over to Farmer Brothers' President and Chief Executive Officer, John Moore. Mr. Moore, please go ahead.

Good afternoon, everyone, and thank you for joining us. The first quarter showed steady improvement for Farmer Brothers. We saw solid sales growth and meaningful gains in both gross margin and adjusted EBITDA on a year-over-year and quarter-over-quarter basis. These results underscore the positive progress we have made recently. They are also the result of efforts related to our brand pyramid and SKU rationalization initiatives, enhancements with our inventory management processes, proactive and favorable pricing updates, and realignments within our sales team. During the quarter, we achieved another milestone related to our brand pyramid initiative with the refresh of our premium Boyd's Coffee brand. Boyd's includes a diverse range of classic, light, medium and dark roasts in addition to single origin and flavored offerings. Boyd's is specifically geared toward our C-store, casual dining restaurants, hospitality, health care, entertainment, and gaming customers. Historically, Boyd's has been predominantly a West Coast brand. However, as part of our brand pyramid initiative, it will now be our premier nationwide premium coffee offering. We will be announcing our new specialty tier brand in the next few months, and we'll have more details on our next call. We are incredibly excited about the addition of this brand as it marks the final phase of our brand pyramid initiative and a reintroduction of Farmer Brothers into the specialty coffee space. By simplifying our brands and product offerings, we have been able to remove redundancies, optimize our roasting, streamline operational facilities, and enhance the overall customer experience. We have achieved all of this while aggressively managing our working capital and costs. Once complete, our customers will have options across multiple flavor profiles and up and down the value chain, allowing them to participate at the level and price structure which works best for them. This is something we believe will help us drive customer growth and retention. Additionally, we have been working to optimize and add density to our existing DSD routes as part of our commitment to having the right products in the right place at the right time and at the right value proposition for our customers. This mantra is one of the most important aspects of our business and plays a crucial role in customer service growth and retention. We believe customer retention has continued to stabilize, thanks to these efforts and improved execution by our restructured sales force. We are also proactively working to navigate the volatility the industry is seeing in coffee markets and changes in consumer behaviors. To mitigate these impacts, we are being nimble in commodity purchasing and inventory management. We are also utilizing our customer data as a way to gain a deeper understanding and further insight into the impact macroeconomic trends have on our customer base and their ordering habits. To that end, we piloted a short-term customer-focused sales incentive with positive results during the recent quarter. We will continue these efforts and explore additional opportunities to offset potential headwinds, while also continuing to focus on selling additional products to existing customers. Overall, we are confident the initiatives we put in place and the operational improvements we made throughout fiscal 2024 are helping us to navigate the challenges posed by macroeconomic headwinds and a volatile commodity pricing environment. From strategic pricing initiatives to enhance operational efficiency to a focus on the value proposition we can provide our customers as a true specialty goods provider, we feel Farmer Brothers is fundamentally better positioned to meet ongoing market demands than it has been in many years. With that, I'll turn it over to Vance to discuss our financials in more detail. Vance?

Thanks, John, and good afternoon, everyone. Our first quarter results represent a solid start to our fiscal year and reflect meaningful progress in positioning Farmer Brothers on a more solid foundation for future growth. Our adjusted EBITDA for the quarter was positive at $1.4 million, an improvement of $1.9 million on a year-over-year basis when compared to a $500,000 loss in the first quarter of last year. This was also a quarter-over-quarter improvement of almost $3 million when compared to a $1.6 million loss in the fourth quarter of fiscal '24. Our improved adjusted EBITDA was largely driven by gross margin expansion. For the first quarter, our gross margin increased 630 basis points year-over-year to 43.9% compared to 37.6% in the first quarter of last year and increased 510 basis points sequentially compared to 38.8% last quarter. Our gross margin results primarily reflect our continued price optimization efforts as well as actions taken to address elevating coffee commodity markets. For the first quarter, net sales increased to $85.1 million, a $3.2 million or nearly 4% increase compared to the first quarter of last year. This sales growth, along with margin expansion, resulted in a gross profit increase of $6.5 million to $37.3 million for the quarter compared to $30.8 million in the same period last year. Operating expenses were $40.1 million or 47.2% of net sales in the first quarter compared to $32.9 million or 40.1% of net sales in the first quarter of last year. This year-over-year increase was driven by an $8.5 million difference in net gains on asset sales as there were no branch sales during the first quarter of this fiscal year. When adjusted for asset sales, operating expenses declined by $1.2 million or 3.2% of net sales year-over-year, reflecting the operational efficiencies which have been accomplished and our continued progress in optimizing our cost structure. Our net loss for the quarter was $5 million compared to a net loss of $1.6 million in the first quarter of last year. You should note that last year included $6.8 million of net gains related to asset disposals, while this quarter included a $1.7 million net loss related to asset disposals. Looking at the balance sheet. As of September 30, 2024, we had $3.3 million of unrestricted cash and cash equivalents, $1.9 million in restricted cash, and $23.3 million in outstanding borrowings under our credit facility with $27.1 million of additional borrowing capacity. We're making solid progress towards our goal of positive free cash flow as demonstrated in our improved cash flow from operating activities, which improved to positive $2.5 million in the first quarter of this year. This represents a $9.6 million improvement compared to negative $7.1 million in the first quarter of last year and a $3.5 million improvement compared to negative $1 million last quarter. This marks 5 consecutive quarters of improved cash from operating activities. We are encouraged by the solid quarter and the significant improvements we have achieved in gross margin, adjusted EBITDA, and cash flow. We are, however, mindful of the current volatility in coffee commodity markets and the macroeconomic environment. While we are proactively working to address these conditions, we do not expect our financial results to be linear quarter-to-quarter. We remain confident we are on the right path in building the right foundation to generate sustainable value creation. With that, I'll turn it back to John.

Thanks, Vance. Overall, we believe this quarter provides a glimpse of the long-term potential of Farmer Brothers and what we can achieve. With gross margins reaching a level not seen since March of 2022 and positive adjusted EBITDA performance, we believe we're on the right track. It appears our internal initiatives are starting to gain traction, which should allow us to realize additional efficiency, working capital and operational gains throughout this fiscal year and beyond. We do, however, recognize we are not seeing the top line results we know we need to drive significant scale and long-term growth. This will be a continued point of emphasis for us in fiscal 2025 as we focus on customer growth, adding density across our existing DSD routes, and selling additional products into our existing customer base as a means to generate additional revenue and protect our margins. We are confident we will continue to build on this positive momentum as we remain focused on providing outstanding customer service, strong operational execution, fundamental performance and proactively mitigating market factors to drive sustainable growth and long-term value for our shareholders. Before we open it up for questions, I would like to take a moment to thank our team for their tremendous work. Their entrepreneurial spirit and commitment to continuous improvement is evident in our recent results. Our success, both in the near and long term, would not be possible without them. With that, I want to thank you all for joining us on the call today. Operator, we will now open it up for questions.

Our first question comes from Gerry Sweeney of ROTH Capital.

Wondering if we could start with the growth and density in the routes. And it was something that I paid particular attention to, but wanted to understand churn, how that's coming along and some of the growth initiatives and how they've taken place. And then maybe we can talk about the route density.

Sure. So even since our last call, we're seeing a continued positive trend when it comes to churn. There's no question within the industry, there are some headwinds that are there. And you're seeing some single-digit to low double-digit declines, comparable year-on-year unit sales, and degradation in frequency of visits, average consumer spend, and consumer spend in general is relatively soft. Having said that, we're seeing that our levels of retention are even better than we had anticipated, given some of the necessary price actions that we have taken over the last quarters, given the coffee markets. So at this point, we're reaching pretty much an inflection point there. And you can imagine, we look at this weekly. Some weeks are positive to some extent, some weeks are negative a little bit. But we're talking about values that, in some cases, are under single digits in an estate of approximately 30,000 customers. So we're feeling like we're in a very good space there and getting better. When it comes to then flipping into a growth trajectory, I think that's where we're really doubling down on our need to commit to outstanding customer service, keeping in mind that commitment to the right place, right time, right product, right value. We feel as though we've taken significant strides over the last year in resolving what were some of those out-of-stock issues, not having the stock where we needed it when we needed it. We've pretty much resolved all of those issues. The other major theme was equipment, again, where we needed it and when. Again, there, we had a rapid deployment system. We've now got equipment where we need it. We've leveraged our refurb capability. So we've managed to do all of this while having a finished goods portfolio in the right place, right time with no increase, in fact, a decrease in days-on-hand inventory with our finished goods and a decrease in our CapEx related to brewing equipment. So very, very pleased with where all of that is going and looking to improve that going forward.

Got you. And then the out-of-stock issues, that's addressed by SKU rationalization. And brand pyramid collapses everything, so you can have the part of the right product at the right place, right time, et cetera. Is that correct?

I think it's a congruence of a number of things. It is most definitely those things in addition to taking a real careful look at how we are converting customer by customer from one SKU set into another and really being deliberate about that process and making sure that the communication to all of the team members in the field was done in a very deliberate and thoughtful fashion. And then the customers were treated again with that white-glove service and coached through the transition to mitigate any potential attrition related to that.

Got it. And then obviously, growth, part of it is limiting churn and, if not, growing customers. But how much of growth comes from maybe adding new routes or adjusting routes? And then obviously, like I said, more stops, more product sales per stop?

Sure. I think that's a great question. I think we are, if anything, looking to optimize our routes and get even more value out of the routes that we have. I don't know that we need to add significantly to our route network. We have a number of routes where we can improve utilization simply by focusing our business development efforts specific to those areas. And that's one of the things that we're looking at, getting a bit better with over the quarters ahead, making sure that our business development efforts are focused in a very deliberate way so that density is achieved to really optimize that route structure and get as much value out of it as possible. But the other piece of that is really unlocking the potential value that's there already within, again, that estate of approximately 30,000 customers through better product penetration. I mean the best dollars to be had are in the existing accounts, where there's no additional deployment of CapEx or brewers. You're just basically selling products that you already have on your truck and realizing the value of them. So I think we have a tremendous opportunity there.

How do we unlock that? Just as a follow-up.

Sure. I think with deliberate and thoughtful planning and execution, I think we're getting better and better about approaching our customers with the totality of product mix, enabling our route sales representatives to be better equipped to get into those conversations with our customers, and then also enabling our account executives with the tools that they need to go out and make more profitable, more comprehensive customers. So what I mean by that is, if they're selling pancake mix, they should be selling the syrup that goes right along with that pancake mix. Clearly, they should be selling orange juice, they should be selling coffee, they should be selling tea.

Our next question comes from Eric Des Lauriers of Craig-Hallum Capital Group.

Congrats on the strong quarter here. My first question is in regards to getting back into specialty coffee with this new brand that's to be announced in the coming months here. How should we think about that impacting financials? And I guess we can start with just kind of the revenue side of things. Should we think of this essentially as reentering a new category and thus mostly incremental sales opportunities? Or is there any sort of, I guess, cannibalization of existing revenues? Maybe your customers buying premium while they can't buy specialty? I'm just kind of wondering how we should think about the impact on revenues.

That's a great question, Eric. I think in the short term, it would be optimization on the sourcing and manufacturing and distribution side in that we already have built into our network a significant number of pounds in the specialty space. We haven't had a unified brand message around any of that for ever really in our history, and that's always been somewhat regional. And so in launching this new brand expression, the first step will be transitioning the existing volume that's in the specialty space to this new brand experience. But from there, we can start to think about how do we roll that out nationally as a new portfolio of goods to customers that have never been exposed to Farmer Brothers as a specialty coffee roaster before. And I think that's where you'll start to see incremental revenue through the specialty brand. And specialty, as most people in the coffee business have seen, is the fastest-growing side of the coffee space. So we're really excited to think about what that might mean for us.

That makes sense. And I guess that sort of brings up another question for me on Boyd's. You mentioned that it's been a West Coast brand. You're now bringing it nationally. Are there any sort of areas where you were perhaps under-indexed or didn't have much exposure to premium coffee? And thus, this Boyd's brand could also represent some incremental opportunity? Or is it sort of similar to just disparate brands and not a unified brand approach?

No, I would say there are incremental opportunities with Boyd's. And relaunching it as a comprehensive program that comes with POS materials, that comes with marketing, that comes with some initiatives that will really build equity into that as a brand experience, that will be relatively new for Boyd's. It's been mostly a West Coast phenomenon to date, but it's performing particularly well in the C-store channel. It's also very strong, as we had mentioned, in health care, entertainment, and gaming. It really checks a lot of boxes for people that are looking for that somewhat better experience in coffee, better value proposition. And we have not explored that comprehensively in other parts of the country with any kind of uniform brand messaging, so we definitely see an opportunity there.

All right. That's helpful. And then I guess just margin-wise, so understood that specialty is not just like a new incremental opportunity, but that there is opportunity for incremental sales. So as we just kind of think about that, on the gross margin side, can you help us understand if there's much of a difference at all between, I guess, all three of these categories? Just kind of help us understand how you see margins between them.

I don't believe we view them as significantly different in terms of percentage points. Naturally, the dollar contributions will vary based on the value proposition, so from a dollar perspective, the specialty segment will contribute more than the commercial or premium categories. However, traditionally, our system offers more volume in the commercial space, along with some volume in the premium space. The specialty category is just the beginning for us, and we're eager to see its future development.

Yes, that's great. Could you explain a bit more about the factors affecting gross margin? I'm curious about the improvements we've noticed aside from your price optimization efforts. Vance, you mentioned something regarding commodity pricing, but I was a bit unclear about it.

Yes, we've been focused on our pricing optimization efforts in response to the rising commodity markets in the coffee sector. We wanted to ensure we stayed ahead of these changes, which is why we implemented pricing actions in light of the increasing market costs. In the first quarter, we are starting to see some of that, although we have not yet fully experienced the impact of the higher cost inventory. We recognize that further pricing actions will be necessary to counterbalance those costs in the upcoming quarters.

Got it. Got it. And then just last question for me. Can you comment on the prospect for potential further asset disposals? Just kind of wondering if this is something that we should think of as largely behind us now or if there's still some opportunities going forward?

I think, as we've mentioned before, we're not depending on that as a business strategy in any way. For us, it’s approached opportunistically. In some instances, we have branches that have been around for decades, and urban centers have evolved during that time, which means we might not have branches in areas that still meet our needs. Therefore, we might consider offers for branches that are no longer ideal for us, but this isn't part of our ongoing business strategy.

Our next question comes from Eric Des Lauriers of Craig-Hallum Capital Group. And seeing no further questions, this concludes today's Farmer Brothers First Quarter Fiscal 2025 Earnings Call. Thank you for attending.