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Lincoln Educational Services Corp Q3 FY2022 Earnings Call

Lincoln Educational Services Corp (LINC)

Earnings Call FY2022 Q3 Call date: 2022-11-07 Concluded

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Operator

Hello and thank you for joining us. Welcome to the Q3 2022 Lincoln Educational Services Earnings Call. All participants are currently in listen-only mode. After the presentations, we will have a question-and-answer session. I will now turn the call over to your speaker for today, Michael Polyviou. Your line is open.

Michael Polyviou Analyst — Speaker

Thank you, and good morning, everyone. Before the market opened today, Lincoln Educational Services issued its news release reporting financial results for the third quarter ended September 30, 2022. The release is available on the Investor Relations portion of the company's corporate website at www.lincolntech.edu. Joining us today on the call are Scott Shaw, President and CEO; and Brian Meyers, Chief Financial Officer. Today's call is being broadcast live on the company's website and a replay of the call will be archived on the company's website. Statements made by Lincoln's management on today's call regarding the company's business that are not historical facts may be forward-looking statements as the term is identified in Federal Securities laws. The words may, will, expect, believe, anticipate, project, plan, intend, estimate, and continue, as well as similar expressions, are intended to identify forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results. The company cautions you that these statements reflect current expectation about the company's future performance or events and are subject to a number of uncertainties, risks, and other influences, many of which are beyond the company's control that may influence the accuracy of the statements and the projections upon which the segment and statements are based. Factors that may affect the company's results include, but are not limited to, the risks and uncertainties discussed in the Risk Factors section of the annual report on Form 10-K, and the quarterly report on Form 10-Q filed with the Securities and Exchange Commission. Forward-looking statements are based on the information available at the time those statements are made and management's good faith belief as of the time with respect to the future events. All forward-looking statements are qualified in their entirety by this cautionary statement, and Lincoln undertakes no obligation to publicly revise or update any forward-looking statements, whether as a result of new information, future events, or otherwise after the date thereof. Now, I would like to call over Scott Shaw, President and CEO of Lincoln Educational Services. Scott, please go ahead.

Thank you, Michael, and welcome everyone. Earlier today, we reported our third quarter results that were right in line with the expectations we laid out for you back in August. We continue to invest in the various components of our growth strategy and began to see the initial topline contribution from our new hybrid teaching model. Our investments and growth opportunities along with wage and compensation inflation have impacted our earnings, but we do remain solidly profitable and expect this trend to continue. In addition, enrollments and graduation rates remain strong across our 22 campuses, and as we forecasted during our last call with you, starts during the third quarter did decline by 500 students as compared to the year-ago period. Based on current trends and actual starts during October, we continue to expect fourth-quarter student starts to increase at a solid rate. Brian will review all of our guidance for the full year during his remarks. Two major initiatives that we have talked about throughout 2022 are the centralization and automation of our financial aid process and the rollout of our new hybrid curriculum. Both initiatives will improve our students' experience and bring greater efficiencies to our company. For example, the centralization automation of our financial aid process should accelerate both the financial aid application and award process, leading to a better start rate and thus more students. The centralization automation of financial aid is an ongoing initiative requiring investment; however, it remains on schedule to be fully implemented by the end of 2022 and all signs are that we will realize a lowering of costs from this initiative during 2023. Our new hybrid teaching model provides greater flexibility for both students and faculty while, once fully implemented, lowering our operating costs. Not every program will be taught in the hybrid format, but all similar programs will be on a standardized calendar, which will assist with gaining efficiency across our campuses. We're not moving welding, culinary, nursing, and cosmetology to the hybrid model. We're on track for this year's conversions and expect all remaining programs to be up and running by this time next year. As we've discussed in the past, this new model enables our students to work part-time or manage other commitments while they pursue their Lincoln Education, which will enable a higher percentage of students to successfully complete their education. When implemented, it will also reduce our complexity and allow us to reduce expenses in several key operational functions. We do expect to have approximately 40% of our programs converted to this new hybrid teaching model by the end of the year and all programs left to be converted by the end of 2023. Once existing programs are concluded and a majority of students are in the new hybrid model, we should start to see additional savings and efficiencies in 2024 and beyond. During the third quarter, we began to see the first tangible contributions in our topline performance from the new model, which provides certain classes and components digitally, while others remain in the traditional classroom setting. Brian will provide a little more color when he reviews revenue during his remarks. During our last call, we discussed three new corporate partnerships with industry leaders in the electric vehicle, automotive paints and coatings, and collision repair segments. We are especially pleased to be partnering with Tesla, the world's leading electric vehicle manufacturer, as we help them meet their growing technician needs as well as potentially work with them in other areas of their organization. They like the quality of our students and the breadth of our program offerings and locations, especially our electrician program, since they view themselves as much more than just a car company. The Tesla agreement has moved quickly to roll out. We're enrolling our first class with Lincoln Tech and Tesla employees and will commence training in mid-December at our Denver, Colorado campus. Our corporate partnership agreements help our partners fill the urgent skills gap they are experiencing in light of the nation's continued overall low unemployment rate and increasingly more difficult search for employee training solutions required to continue their respective corporate growth. While there has been much talk in the financial media and government circles of the negative impact on job creation from rising interest rates, there still is a shortage of workers for the type of essential skilled positions Lincoln trains for. Our company has paved the way in terms of creating innovative customized training programs with our corporate partners, and each year a larger percentage of our students directly benefit from our partnerships. Case in point, we recently celebrated the 20th graduating class from the Hussmann TechX Center located within our Grand Prairie, Texas campus, an effort to help fill a projected 385,000 HVAC job openings nationwide by 2030. Since 2018, Lincoln has helped Hussmann hire more than 200 new technicians across the country. Another major component of our growth strategy is the initiative to identify and create new campuses in markets prioritized by our corporate partners as well as potential partners. During the third quarter, we announced the creation of a second campus in the metropolitan Atlanta area, one of the fastest-growing metropolitan areas in the country. This new campus is strategically located in an area to serve students within the city limits, as well as points south of downtown. We've begun the work to open the new campus and remain on schedule to do so during the third quarter of 2023. We expect to invest around $600,000 this year into the new campus and a total of $14 million in capital expenditures by the time we open in about a year. We continue to expect that within four years of its opening, the 56,000 square foot facility will be generating approximately $20 million in annual revenue and $5 million in annual EBITDA. The campus is being designed to be more cost-efficient than our existing campuses both in reduced square footage and personnel, as we plan to benefit from our new hybrid curriculum as well as centralized services. The campus will focus on providing training programs in automotive technology, electronic systems technology, welding, and heating, ventilation, and air conditioning technology. As we previously noted, it is expected that these industries will create an estimated 84,000 new jobs in Georgia by 2028. Combined with our existing Marietta, Georgia campus, north of Atlanta, Lincoln is positioning itself to be a major resource for training students to meet this expected demand. The new Atlanta campus is the first result of a plan to develop a minimum of five new campuses nationally within the next five years, each campus is designed to serve a local metropolitan market with the vast majority of the students coming from within 30 miles of the school. The curriculum will be based on our new hybrid teaching model, and new technologies will be incorporated that enrich the learning environment and student experience, while giving our highly trained faculty tools to better track and monitor student success, all to continue to drive our strong graduation and placement rates. Based on employer demand for skilled employees and job growth projections nationwide, we have already identified 10 new markets where we can open new automotive and skilled trades campuses as part of our long-term strategic plan. We plan to replicate the cost-efficient design of the new Atlanta facility into the new Nashville campus. As we have previously reported, our current facility in Nashville is under contract to be sold. Once that transaction closes, we will begin the process of transitioning our current operations to a new campus. We have identified a new site, but are waiting for the closure of our current campus' sale before solidifying that transaction. Once we do close on our current campus sale, we will lease back the current facility until the build-out of the new one is completed. As we discussed on the last call, the buyer of the Nashville property continues to pursue local agency approvals and continues to make the monthly non-refundable payments to Lincoln under the purchase contract, which as of today totals approximately $400,000. At this point, we believe the transaction will close during the second quarter of 2023 for a purchase price of $34.5 million. Our efforts to identify new campus locations have led us to identify some new opportunities to enhance value at some of our existing campuses. In fact, we're working on a new lease that will enable us to add automotive, electrical, and HVAC to our Lincoln Rhode Island campus. We're very excited by this recent development, which will enable us to leverage our existing management team and market presence with three strong programs and give us our 14th Auto Program. The Lincoln Rhode Island location not only serves the state of Rhode Island but also the Greater Boston metropolitan region. In addition to Lincoln Rhode Island, we will also be adding skilled trades programs into other existing campuses, further leveraging existing management teams and market presence. We will share numbers and locations during our year-end earnings call next year. Meanwhile, our constant evaluation of campuses has led us to closing our Somerville, Massachusetts facility at the end of next year. We were recently made aware of the building owner's decision to demolish the building and subsequently conducted a search in the Boston metropolitan region to move the campus but were unsuccessful in finding the right location. As we've done in the past with campus closures, we are providing our current students with the opportunity to complete their program of study through December 2023. Our staff will deliver all the necessary student services including employment assistance to graduates even after the closing. The campus offers medical assisting, dental assisting, and massage and serves approximately 250 students. Brian will share more details about the financial impact of this closing during his remarks in a few minutes. As we look to the end of 2022 and into 2023, we continue to face the headwinds of a low unemployment economy that is providing students with other job opportunities, concerns over taking on debt in a rising interest rate environment, and inflation's impact on transportation costs in our operating expenses. As I noted earlier, we generated growth in starts during October and expect positive growth for the fourth quarter. However, the decline in Q3 starts and earlier softness in Q2 means our performance will be soft in the first half of next year. But as we opened the new campus and replicate programs, our second half should show much better performance. We will share much more detail during our year-end call next year. Our transition to the new hybrid teaching model has higher temporary expenses as it requires additional faculty to complete the education of students that are operating under the old model, while the new model has started. Also, centralizing and adding some automation to our financial aid process requires additional people to be added to ensure no interruption to our business. In addition to incurring additional one-time costs, these two initiatives generate some minor temporary inefficiencies in our business. As the initiatives come to completion, the one-time costs will go away, and further efficiencies should be achieved. Our financial aid initiative will be completed by year-end, and our hybrid teaching model rollout should be done by this time next year. We're very encouraged by the early results that we're getting from our campuses that have transitioned over to our new financial aid process and hybrid teaching model. The student experience and our operating efficiency both improved with these initiatives, and Lincoln's ability to scale more rapidly will be increased. Once students do start, we've done an excellent job at retaining them and placing them in high-paying rewarding careers. Lincoln's overall student retention rate continues to advance during the third quarter, and graduate placement rates also increased. As noted earlier, the demand for highly skilled students remained extremely strong. This demand along with our growing number of programs and corporate partnerships continues to generate strong interest in Lincoln training from prospective students. Despite the short-term challenges, we continue to be quite optimistic that our strategic growth initiatives will generate consistent long-term growth for all of our stakeholders. Now, I'd like to turn the call over to Brian for review of our third quarter financial results and outlook. Brian?

Thanks. Good morning and thank you for joining us. Before I begin with Veterans Day later this week, I would like to take a moment to thank all our veterans, both past and present, for their service and commitment to the security of our great nation. Veterans Day is particularly important for us at Lincoln since so many of our students, alumni, and instructors serve or have served in the military. This morning I'd like to share a few key operational developments and then review our third quarter financial results. First, a couple of actions that were undertaken last week. On November 4th, the company terminated its $15 million credit facility, which had no debt outstanding. We entered into this bank agreement several years ago, when the company's cash position and financial performance were substantially lower. As a result, the bank agreement contained a number of provisions that placed restrictions in terms of our flexibility to invest in both our growth initiatives, as well as options for treasury management investments. Since the bank agreement was established, operations have generated over $50 million of cash flow. In addition, we executed a sale leaseback transaction which generated net proceeds of approximately $45 million. Consequently, we are in a very strong cash position, ending the third quarter with nearly $7 million of net cash. Despite having increased our investments in growth and opportunities and initiating our stock repurchase program, topics I'll discuss shortly, terminating the agreement provides Lincoln greater flexibility to pursue opportunities to invest our cash balance in a higher yield short-term investments. Given current and expected interest rates, we are implementing a cash management strategy to generate higher returns on our cash assets. Lincoln will continue to manage our outstanding letters of credit of $4 million on a cash collateralized basis in an interest-bearing account. This account and our money market account used to manage our immediate term liquidity will now earn 3% interest annually. Also, as Scott mentioned, our Board of Directors approved the plan to close our Somerville, Massachusetts campus. In terms of the financial impact, this campus has consistently been one of our smallest in terms of revenue and profitability. For the nine months ended September 30th, 2022, campus revenues were $5.3 million, representing 2.1% of total revenue, with an operating loss of $200,000. As a result, the closure of the campus is not expected to have a significant financial impact on the company. Beginning with our fourth quarter, the financial results for the Somerville campus, including a full year 2022 performance, will be reclassified to and reported under our transitional segment. For the full year of 2022, campus revenue will be approximately $7 million with an EBITDA loss of $500,000. Moreover, for 2023, we are projecting an EBITDA loss of approximately $3 million, which includes the additional expenses to complete the teach-out of these students and the other closing costs for the campus. As an update on our share repurchase plan, which we began in May, during the third quarter, we repurchased 668,000 shares for $4.2 million. Since the plan's inception, we have repurchased close to 1.1 million shares for $6.7 million. As of the end of the quarter, we had $23.3 million remaining under our current share repurchase authorization. Now, turning to our financial results for the third quarter, we achieved revenue growth of 3.1% or $2.7 million to $91.8 million. The revenue growth was mainly attributed to a 5.9% increase in average revenue per student, which offset a 2.7% decline in average population. The average population was impacted by a 9.2% decrease in starts for the third quarter. The higher revenue per student resulted from tuition increases combined with a more efficient program delivery through the implementation of our new hybrid teaching model. The hybrid model delivers higher daily rates in certain programs, as their overall duration can be shorter, particularly for our evening program. We expect that the continued rollout of our new hybrid learning model will result in additional efficiencies. Our consolidated operating expenses were $86.9 million, up 4.3% over the prior year. This increase is in line with our projection and was driven by three main areas. One, instructional course expenses increased largely due to higher staffing levels. We're currently operating with higher staffing at several of our campuses to support the hybrid teaching model as we provide instructions for both new and traditional models for an interim period of time. Facility expenses went up due to the additional rent expense of $800,000 in connection with the sale leaseback transaction completed in 2021. Administrative expenses increased due to several factors: salaries and benefit expenses due to salary increases and medical claims; severance expenses, aimed to better align our cost structure in certain areas; and one-time items including expenses to advance our growth and operational efficiencies, totaling approximately $2 million. Our adjusted EBITDA for Q3 was $7.4 million, which includes add-backs of non-cash stock compensation, severance, and the rent expense for the Atlanta, Georgia campus. For more details, please refer to the non-GAAP schedules in our Q3 earnings release. And lastly, I'll conclude my remarks by reiterating our full-year guidance for 2022. Revenue between $340 million and $350 million, adjusted EBITDA between $25 million and $30 million, net income ranging between $10 million and $15 million, student starts ranging from negative 3% to positive 3%, and capital expenses ranging from $8 million to $11 million. Our outlook for 2022 and beyond remains optimistic as we continue to stay on plan this year and see great growth opportunities and operational efficiencies on the horizon. We look forward to sharing more on our next call. And with that, I want to thank our entire team for their continued effort and support. Now, I'll turn the call back over to the operator, so we can take your questions.

Operator

Thank you. Our first question comes from Alex Paris with Barrington. Your line is open.

Speaker 4

Hi, guys, thanks for taking my questions. Congratulations on a better than expected third quarter results.

Thanks, Alex.

Speaker 4

Sure. Given that third quarter results were better than expected and you reiterated your guidance, the implied guidance for Q4 is pretty wide. It's obviously a $10 million range from $83.5 million to $93.5 million in revenue. You had said in your prepared comments that pretty much everything was in line with expectations for the third quarter with new student starts down 9.2%. Was that in line with your expectations, or was it a little bit lower than my point estimate?

I think the figures were a bit lower than expected. One reason was that we didn't have new starts at our Somerville campus in October and September, as we postponed some of them there. This resulted in a start rate that was slightly below what we had anticipated.

Speaker 4

Got you. So that full year reaffirmed guidance suggests a big increase in new student starts in the fourth quarter, greater than 12% or 13% by my math. What gives you confidence that starts will be up so strong in the fourth quarter? I suspect part of it is the comp, but can you talk at all about your starts experience in October?

Sure. As Scott mentioned, October had very strong starts, and we expect growth in the fourth quarter. However, our guidance for starts growth indicates it will be towards the lower end, aiming for around 6% to 7% growth in Q4. I also want to correct what I said earlier about the full year guidance being higher. It was actually affected by the closure of our Somerville campus, which is happening in the fourth quarter, requiring us to adjust the starts we projected for November and December.

So, just to be clear, reiterating our guidance, you just highlighted one item with regards to starts which will probably be at the mid to lower end of our guidance?

Speaker 4

Got you. And then the full year guidance for starts, just to be clear was negative 3% to positive 3%. So, you're saying for the full year, starts kind of flat, maybe slightly lower year-over-year to get to the numbers that you're guiding for revenue and adjusted EBITDA and so on.

Correct.

Speaker 4

Okay. Thank you. And then one other question. I was thinking about the Series A preferred stock, 9.6%. I believe you could force conversion as soon as last week, right, November 4th? What are your thoughts there?

I believe the first applicable date was November 14th, and we need to see 20 days of the stock price above the conversion price, which is roughly $5.31. As of today, we are about 10 days into that period. We plan to convert as soon as we can at the earliest opportunity. That's our current strategy.

Speaker 4

And then what would be the implication of that? How many shares or how many common shares are covered by that conversion? As I recall, it's something over 5 million shares?

Yes, 5.3 million shares will be converted and be distributed to the shareholders.

Speaker 4

And then obviously, you won't have the $304,000 of preferred dividends every quarter once that occurs.

Correct.

Speaker 4

Got you. Okay, thanks. That'll do it for me for now. Thank you.

Thanks, Alex.

Operator

Thank you. Our next question comes from the line of Steve Frankel with Rosenblatt Securities. Your line is open.

Speaker 5

Good morning. Scott, can you talk a little bit about price increases? Maybe you could help us understand how much of that was just the mechanics of moving to hybrid learning versus actually raising tuition rates? And to the extent that you're actually raising tuition rates, kind of how much more headroom do you think you have in this environment?

The current increase we are seeing is not related to tuition hikes, but rather the alignment of our night program with our day and afternoon programs under the new hybrid model. Previously, we taught the same curriculum to our nighttime students over a longer duration, resulting in lower revenue per student per month. With the new hybrid model, the classes will be delivered at the same pace as the morning and afternoon sessions, which will lead to increased revenue as we transition to this model. Therefore, the revenue boost is not primarily due to the tuition increases implemented last January. Is that clear?

Speaker 5

Great. Thanks for that clarification. And then do we kind of see that for the next three quarters or is this kind of a one-time effect?

We expect this trend to continue into 2023, and as mentioned, we are forecasting tuition hikes of about 3% to 5% next year. This will allow us to benefit from the transition to the hybrid model, which impacts the night program and slightly reduces some other programs by just a month. As Scott indicated, this will effectively boost our monthly revenue. I would anticipate this situation to persist throughout 2023 before stabilizing.

Speaker 5

Okay. And then with the changes in the online advertising market, due to the economy, have you seen any meaningful reduction in your cost per lead?

No, we haven't noticed any changes, likely due to the economy. We are continuously looking for efficiencies and ways to reduce our costs. As we discuss budgeting with our vendors, we hope to see some easing soon. However, at this moment, I can't say we are experiencing a decrease in the cost per lead because of overall pricing. Any changes we observe are mostly influenced by the strategies we have implemented.

Speaker 5

Okay. And could we have an update on your cash pay efforts?

Sure, I mean, the shorter-term programs, or in particular, I would say that they are very slow to materialize and some of our cash pay programs. Let's say our Kindig program is definitely off to a slow start. However, I'm excited to report that next week, the program will be featured on Dave's Show, the whole show is dedicated to the program. So, anticipating that that will help drive some interest in demand. But it's basically the cash opportunities that we have are through our corporate partnerships now, versus through any kind of shorter-term programs generating anything that's meaningful to us.

Speaker 5

Okay, great. Thank you. That's all the questions I have for now.

No problem.

Operator

Thank you. Our next question comes from the line of Eric Martinuzzi with Lake Street Capital Markets. Your line is open.

Speaker 6

I wanted to ask about the decision to close the Somerville campus. I'm sure it was made after careful consideration. Do you think that with more investment, it could have reached a growth or profitability level that was sustainable? Or was the cost of pursuing that path simply not justifiable?

Sure. It's really the latter; we definitely explored what we could do in that marketplace with the programs. To be completely transparent, our Lincoln, Rhode Island campus does overlap with our Somerville campus. If you look at both campuses and draw a 30-mile radius around them, you would see overlapping opportunities. We are not completely exiting the marketplace, and we have a more appealing facility and rental structure in Lincoln, Rhode Island. As we searched for programs and opportunities in the Boston market, they simply did not present themselves as appealing as the prospect of expanding our Lincoln, Rhode Island campus.

Speaker 6

Okay. Looking at 2023 and averaging the past three quarters, we are seeing a decline in student starts during the first nine months of the year. I'm curious, since you mentioned the impact of new student starts on the first half of 2023, should we anticipate negative revenue comparisons for that period?

We are not providing any guidance on that topic at this time. Clearly, we will continue to experience some of the benefits from this quarter. However, we have not refined the information enough to share it publicly at this moment.

Right. To your point, Eric, our carrying population will be slightly down, but what will be offsetting that is the tuition increases, as well as the rate increases that we're experiencing in our new hybrid model. So, one kind of offsets the other, but we won't give out more guidance when we report our 2023 guidance.

Speaker 6

But those tuition increases, those would be with new students, right?

Yes, those students are correct.

Yes, a lagging effect of those.

Speaker 6

Got you. Okay. And then just looking kind of geographically on the students starts, did you notice any geographic pockets of strength as you looked across the 2022 campuses?

We always, certainly have certain campuses that are performing may be better than others. But overall, when you looked at it, kind of, across campuses and across programs, there was a decrease. So, there's definitely something broader taking place there. So, I would say that where we see opportunity is, frankly, when we add new programs into campuses, and at those campuses, even when there's some I'll say negative headwinds. By adding the additional programs, you're always able to kind of further penetrate that market and get some growth. But overall, I would just say there was definitely decreased kind of across the board in the third quarter; nothing stood out one way or the other.

Speaker 6

Okay. And then lastly, your headcount today or at the end of September, what was the headcount and where do you expect to finish out the year?

You're saying employee headcount, or student headcount? Well, I don't have that number in front of me. Typically, though, our headcount decreases a little bit between now and year-end. We're typically at our peak population right now, and population will lower a bit by year-end just naturally the way that students graduate. So, I don't have that number, but we can get back to you with that.

We did reduce some headcount in the third quarter, both at the school and corporate levels, although I don't have those specific numbers available. This will be reflected in our adjusted EBITDA, and we anticipate further reductions in the fourth quarter as well.

Speaker 6

Understand. Thanks for taking my questions.

No problem, Eric. Thank you.

Operator

Thank you. I'm not aware of any additional questions in the queue. Our next question comes from Raj Sharma with B. Riley. Your line is open.

Speaker 7

Yes, thank you. It seems like there's a significant change in starts growth for the fourth quarter, moving from a decline of 3% to an increase of 3%. Is that correct? Could you also provide some insights about the interest in programs? What is driving this overall decline? I understand that the tight labor market has been mentioned, but do you notice any shifts in interest in programs or a decrease in that interest? Any additional details would be appreciated.

Sure. Regarding the guidance on starts, I would be focusing on a range of negative 3% to 0% for the fourth quarter. In terms of program demand and interest, there's a general decline across the board; no one seems particularly inclined to pursue nursing or auto mechanics. This trend usually occurs when unemployment is low. We hope to see a shift where more individuals choose shorter, faster paths to enter the workforce, despite a decrease in those looking to make a change. We plan to increase demand by replicating and adding more programs at our campuses to achieve greater penetration in existing markets for growth. Additionally, we anticipate that transitioning to a hybrid model will provide flexibility that encourages more students to start. With the financial aid process running smoothly, students who are clear about how to finance their education are more likely to enroll. We believe that these strategies will help us address the challenges posed by the low unemployment rate, and we expect to see the benefits materialize in 2023.

Speaker 7

Got it.

And then can our interest is still very strong with our leads and enrollments is really the start rate that's lagging a little bit behind as we mentioned previously.

Speaker 7

Got it. Can you explain how this new hybrid model differs from the one that was implemented at the beginning of the COVID pandemic? Is this new model substantially different from what has been in place for the last two years?

Sure. Well, the COVID model was a reaction to being forced to go remotely. So, it's a matter of putting things online just to be able to continue the students' education, which we ended up doing very well, which is why we were able to grow the population. But what we learned during that process is that certainly our students are very receptive to blended learning. And so we spent more time on okay, if we're going to enable all students to have blended learning going forward, how do we design something that's going to be optimal for us and optimal for them? And so what the new model is, is basically, students coming to us only four hours in the day compared to maybe five or six hours in the day, and the rest being learned online. And so what it has enabled us to do as we've kind of referenced, with regards to the pickup in revenue is, we've now created three equal sessions, a morning session, an afternoon session, and an evening session, all of the same length. And that's advantageous to students because sometimes our students do switch between sessions as their jobs may change, and they may go from an evening to a night. And now when that happens, there'll be no change in our earnings per student when that takes place. Also, the way that it is structured, we can better utilize our faculty members, to the extent we can populate students in the morning and afternoon, in theory, one instructor can now teach two classes of students. And so those are the efficiencies that we're hoping to gain as more programs roll out into this format and we're starting to be able to enroll students into these various time sections of the day.

So, that'll really help with our instructional efficiencies. But as well as we standardized a lot of start dates, where in the past we might have had hundreds of start dates, and now we're bringing it down to nine. So, that not only will create operational efficiencies in our business, offers financial aid, but as well as marketing.

Speaker 7

Got it. Thank you for answering my questions. I'll take this offline. Thank you.

Sure.

Thanks Raj.

Operator

Thank you. I'm sure no further questions in the queue. I will now like to turn the call back over to Scott Shaw for closing remarks.

Thanks, operator, and thank you all for joining us today. I'm very pleased with our progress and excited by the numerous opportunities that we have for our company. At our core, we are improving our student's experience as evidenced by our improving graduation and placement rates. Our major initiatives around financial aid and our hybrid model are progressing as planned, and will result in efficiencies and even better student outcomes. Next year, we have the new Atlanta campus opening along with multiple program replications, which will enable us to better serve students and employers in several of our existing markets. And finally, we remain focused on prudently investing our capital to maximize shareholder value. I want to thank the Lincoln team for their constant commitment to our students. And as Brian mentioned in his remarks, we want to thank all the men and women who have served and who continue to serve our country as we look to celebrate Veterans Day this Friday. Have a great day and we look forward to speaking with you early next year. Bye, bye.

Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.