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8-K

Nrc Health (NRC)

8-K 2020-11-03 For: 2020-11-03
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Added on April 10, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

____________________________________________________________________________ _

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported):

November 3, 2020

_______________________________________________________________________________

National Research Corporation

(Exact name of registrant as specified in its charter)

Wisconsin 001-35929 47-0634000
(State or other jurisdiction<br><br> <br>of incorporation) (Commission<br><br> <br>File Number) (IRS Employer<br><br> <br>Identification No.)
1245 Q Street, Lincoln, Nebraska 68508
--- ---
(Address of principal executive offices) (Zip Code)

(402) 475-2525

(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
$0.001 Par Value Common Stock NRC The NASDAQ Stock Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02 Results of Operations and Financial Condition.
On November 3, 2020, National Research Corporation, a Wisconsin corporation (the "Company"), issued a press release announcing its financial and operating results for the third quarter ended September 30, 2020. A copy of the press release is furnished as Exhibit 99.1 to this report and is incorporated by reference herein.
Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
On November 3, 2020, the Company announced the Company’s Board of Directors appointed Michael D. Hays to serve as President of the Company, effective October 2, 2020.<br><br> <br><br><br> <br>Mr. Hays, 65, has served as Chief Executive Officer and director of the Company since he founded the Company in 1981. He also served as President of the Company from 1981 to 2004 and from July 2008 to July 2011. Prior to founding the Company, Mr. Hayes served for seven years as a Vice President and a director of SRI Research Center, Inc. (n/k/a the Gallup Organization).<br><br> <br><br><br> <br>There no transactions between the Company and Mr. Hays that are required to be disclosed under Item 404(a) of Regulation S-K, and Mr. Hays does not have any family relationship with any director or executive officer of the Company. Mr. Hays is not party to any material plan, contract, or arrangement with the Company entered into in connection with his appointment, and Mr. Hays’ will not receive any additional compensation for serving as President.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.
EXHIBIT<br><br> <br>NUMBER EXHIBIT DESCRIPTION
99.1 National Research Corporation press release announcing its financial and operating results for the third quarter ended September 30, 2020.
104 Cover Page Interactive Data File (embedded within the Inline XBRL document).
The information contained in Items 2.02 and 9.01 of this report and the exhibits hereto shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or incorporated by reference in any filing under the Securities Act of 1933, as amended (the "Securities Act"), or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
The information in Items 2.02 and 9.01 of this report and the exhibit s hereto may contain "forward-looking statements" within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act and such statements are subject to the safe harbor created by those sections and the Private Securities Litigation Reform Act of 1995, as amended . Such statements are made based on the current beliefs and expectations of the Company's management and are subject to significant risks and uncertainties. Actual results or events may differ from those anticipated by forward-looking statements. Please refer to the paragraph at the end of the attached press release and various disclosures by the Company in its press releases, stockholder reports, and filings with the Securities and Exchange Commission for information concerning risks, uncertainties, and other factors that may affect future results.

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

NATIONAL RESEARCH CORPORATION
(Registrant)
Date: November 3, 2020 By: /s/ Kevin R. Karas
Kevin R. Karas
Senior Vice President Finance, Chief Financial Officer, Treasurer and Secretary

EXHIBIT INDEX

EXHIBIT<br><br> <br>NUMBER EXHIBIT DESCRIPTION
99.1 National Research Corporation press release announcing its financial and operating results for the third quarter ended September 30, 2020.
104 Cover Page Interactive Data File (embedded within the Inline XBRL document).

ex_210937.htm

Exhibit 99.1

1245 “Q” Street<br><br> <br>Lincoln, NE 68508<br><br> <br>Phone: 402-475-2525<br><br> <br>Fax: 402-475-9061

Contact: Kevin R. Karas
Chief Financial Officer
402-475-2525

NATIONAL RESEARCH CORPORATION ANNOUNCES

THIRD QUARTER AND YEAR-TO-DATE 2020 RESULTS

Net New Sales and Total Contract Value Continue I mpressive G rowth

LINCOLN, Nebraska (November 3, 2020) — National Research Corporation (NASDAQ:NRC) (the “Company,” “we,” or “our”) today announced results for the third quarter of 2020.

Third quarter 2020 compared to the third quarter 2019:

Record Net New Sales of $11.2 million
Total Recurring Contract Value increased 10% to $147.5 million
Voice of the Customer platform recurring contract value grew to $115.5 million, a 27% increase
Revenue increased 3% to $33.5 million
Operating Income increased 18% to $12.0 million
Net Income increased 18% to $9.6 million

Demand for our Voice of the Customer (VOC) platform offerings remained strong in the third quarter 2020. Net New Sales were a record $11.2 million for the quarter and have increased by 12% year-to-date 2020 compared to 2019, reflecting a successful transition to virtual sales efforts. We believe our offerings are highly differentiated in our clients’ eyes against competitive offerings from firms outside of the healthcare industry and legacy vendors within. This differentiation drove the decision of several more of the nation’s largest and most prestigious healthcare systems to partner with NRC Health in the third quarter 2020. We believe every added client deepens our moat and brings additive value to all current partners through the network effect.

Total Recurring Contract Value has increased by 10% at the end of the third quarter 2020 compared to the end of third quarter 2019, a subset of which is our VOC platform. Our VOC platform now comprises $115.5 million of Recurring Contract Value, an increase of 27% year-over-year. We believe the efficiencies inherent in this digital platform have led to long-term margin improvements, a hallmark of our financial performance as demonstrated by the increase in operating income margin in the third quarter 2020 to 36% of revenue compared to 31% in third quarter 2019.


NRC Announces Third Quarter 2020 Results

Page 2

November 3, 2020

Third quarter 2020 revenue was $33.5 million, an increase of 3% over third quarter 2019. Consolidated operating income for the third quarter 2020 was $12.0 million or 36% of revenue, compared to $10.2 million or 31% of revenue for the same period last year. In the third quarter of 2020, we recorded insurance recoveries representing $533,000 in lost revenue.

Total operating expenses of $22.0 million for the third quarter 2020 decreased by 1% compared to the third quarter 2019 total operating expenses of $22.2 million.

Direct expenses increased to $12.2 million for the third quarter 2020, compared to $12.1 million for the third quarter 2019. Direct expenses as a percentage of revenue decreased to 36% in the third quarter 2020 compared to 37% in the third quarter 2019. Direct expenses increased primarily due to an increase in fixed expenses partially offset by a decrease in variable expenses. Fixed expenses increased primarily due to increased salary and benefit costs in the customer service and information technology areas partially offset by lower travel and meals costs due to restricted travel associated with COVID-19. Variable costs are lower due in a large part to the continued shift in our revenue mix from legacy solutions to VOC platform revenue, as well as decreased conference expenses from rescheduling and virtual hosting due to COVID-19.

Selling, general and administrative expenses decreased to $8.0 million for the third quarter 2020, compared to $8.7 million for the same period in 2019, due to lower travel and meals costs because of restricted travel associated with COVID-19, decreased legal and accounting costs due to timing of tax and audit related work and decreases in other taxes due to a favorable sales tax ruling allowing the reversal of a previous sales tax accrual, partially offset by increased software and platform hosting expenses and additional contracted services. Selling, general and administrative expenses were 24% of revenue for the third quarter 2020, compared to 27% of revenue for third quarter 2019.

Depreciation and amortization expense increased to $1.8 million in the third quarter of 2020 compared to $1.4 million in 2019, primarily due to the change in the estimated useful lives of certain assets.

Other income and expense decreased to $355,000 of other net expense in the third quarter 2020 compared to $411,000 of other net expense in third quarter of 2019. This decrease in other net expense was primarily from a gain on insurance recoveries for property damages and decreased interest expense due to the declining balance on our Term Loan and no borrowings on our Line of Credit during the 2020 period. This was partially offset by revaluation on intercompany transactions due to changes in the foreign exchange rate.

The Company had an income tax provision of $2.1 million for third quarter 2020 compared to $1.7 million in 2019 with an effective tax rate of 18% for third quarter 2020 compared to 17% in 2019.

Net income for third quarter 2020 was $9.6 million, compared to $8.1 million for the same period last year. Diluted earnings per share increased to $0.37 for the quarter ended September 30, 2020, from diluted earnings per share of $0.31 for the quarter ended September 30, 2019.


NRC Announces Third Quarter 2020 Results

Page 3

November 3, 2020

On a year-to-date basis, 2020 revenue increased by 3% to $98.5 million compared to $95.4 million in 2019. Operating income in 2020 grew by 5%, increasing from $31.1 million in 2019 to $32.5 million in 2020. Year-to-date net income for 2020 grew to $29.0 million, an increase of 23% over 2019 net income of $23.7 million. Net income growth in 2020 includes a decrease in the effective income tax rate from 19% in 2019 to 8% in 2020, primarily due to increased tax benefits from the exercise and vesting of share-based compensation awards partially offset by higher state income taxes.

The Company also announced that Michael Hays, current Chief Executive Officer, was appointed as the Company’s President effective as of October 2, 2020, to fill the vacancy created by the resignation of Steven Jackson.

For more than 39 years, National Research Corporation has been a leading provider of analytics and insights that facilitate measurement and improvement of human understanding.

This press release contains certain statements that may be considered forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and such statements are subject to the safe harbor created by those sections and the Private Securities Litigation Reform Act of 1995, as amended. Such statements may be identified by their use of terms or phrases such as “believes,” derivations thereof, and similar terms and phrases. Forward-looking statements are based upon the current beliefs and expectations of our management and are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, which could cause future events and actual results to differ materially from those set forth in, contemplated by, or underlying the forward-looking statements, including those risks and uncertainties as set forth in the Risk Factors section of our Annual Report on Form 10-K for the year ended December 31, 2019, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020, and various disclosures in our press releases, stockholder reports, and other filings with the Securities and Exchange Commission. In this press release, the statements relating to the future impact of adding additional clients are forward-looking statements. We disclaim any obligation to update or revise any forward-looking statements to reflect actual results or changes in the factors affecting the forward-looking information.


NRC Announces Third Quarter 2020 Results

Page 4

November 3, 2020


NATIONAL RESEARCH CORPORATION AND SUBSIDIARY

Unaudited Condensed Consolidated Statements of Income

(In thousands, except per share data)

Three months ended<br><br> <br>September 30, Nine months ended<br><br> <br>September 30,
2020 2019 2020 2019
Revenue $ 33,477 $ 32,465 $ 98,503 $ 95,359
Insurance Recoveries 533 -- 533 --
Operating expenses:
Direct expenses 12,189 12,109 36,369 35,269
Selling, general and administrative 7,953 8,706 25,554 24,732
Depreciation and amortization 1,847 1,430 4,623 4,285
Total operating expenses 21,989 22,245 66,546 64,286
Operating income 12,021 10,220 32,490 31,073
Other income (expense):
Interest income 2 10 15 24
Interest expense (451 ) (510 ) (1,366 ) (1,613 )
Other, net 94 89 454 (330 )
Total other expense (355 ) (411 ) (897 ) (1,919 )
Income before income taxes 11,666 9,809 31,593 29,154
Provision for income taxes 2,088 1,690 2,545 5,446
Net income $ 9,578 $ 8,119 $ 29,048 $ 23,708
Earnings Per Share of Common Stock:
Basic Earnings Per Share $ 0.38 $ 0.33 $ 1.15 $ 0.95
Diluted Earnings Per Share $ 0.37 $ 0.31 $ 1.13 $ 0.92
Weighted average shares and share equivalents outstanding
Basic 25,219 24,827 25,113 24,794
Diluted 25,704 25,741 25,701 25,624


NRC Announces Third Quarter 2020 Results

Page 5

November 3, 2020



NATIONAL RESEARCH CORPORATION AND SUBSIDIARY

Unaudited Condensed Consolidated Balance Sheets

(Dollars in thousands, except share amounts and par value)


December 31,<br><br> <br>2019
Assets **** **** **** **** ****
Current assets:
Cash and cash equivalents 21,855 $ 13,517
Accounts receivable, net 17,426 11,639
Income taxes receivable 2,673 69
Other current assets 5,412 3,932
Total current assets 47,366 29,157
Net property and equipment 12,267 13,530
Goodwill 57,875 57,935
Other, net 9,738 10,063
Total assets 127,246 $ 110,685
Liabilities and Shareholders’ Equity **** **** **** **** ****
Current liabilities:
Notes payable 4,008 $ 4,378
Accounts payable and accrued expenses 3,341 4,687
Accrued compensation 6,155 6,086
Income taxes payable -- 366
Dividends payable -- 5,239
Deferred revenue 17,328 16,354
Other current liabilities 1,241 1,045
Total current liabilities 32,073 38,155
Notes payable, net of current portion 27,583 29,795
Other non-current liabilities 10,861 9,843
Total liabilities 70,517 77,793
Shareholders’ equity:
Preferred stock, 0.01 par value, authorized 2,000,000 shares, none issued -- --
Common stock, 0.001 par value; authorized 60,000,000 shares, issued 30,657,154 in 2020 and 30,151,574 in 2019, outstanding 25,321,141 in 2020 and 24,947,500 in 2019 31 30
Additional paid-in capital 170,052 162,154
Retained earnings (accumulated deficit) (69,587 ) (93,357 )
Accumulated other comprehensive loss, foreign currency translation adjustment (2,623 ) (2,209 )
Treasury stock (41,144 ) (33,726 )
Total shareholders’ equity 56,729 32,892
Total liabilities and shareholders’ equity 127,246 $ 110,685

All values are in US Dollars.