Good afternoon, and welcome to ShotSpotter's First Quarter 2022 Earnings Conference Call. My name is Tom, and I will be your operator for today's call. Joining us are ShotSpotter's CEO, Ralph Clark; and CFO, Alan Stewart. Please note that certain information discussed on the call today will include forward-looking statements about future events and ShotSpotter's business strategy and future financial and operating performance. These forward-looking statements are only predictions and are subject to risks, uncertainties and assumptions that are difficult to predict and may cause the actual results to differ materially from those stated or implied by those statements. Certain of these risks and assumptions are discussed in ShotSpotter's SEC filings included in its registration statement on Form S-1. These forward-looking statements reflect management's beliefs, estimates and predictions as of the date of this live broadcast, May 10, 2022. And ShotSpotter undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date of this call. Finally, I would like to remind everybody that this call is being recorded and will be made available for playback via replay, a link available on the Investor Relations section of the company's website at ir.shotspotter.com. And now I would like to turn the conference over to ShotSpotter's CEO, Ralph Clark. Sir, please proceed.

Good afternoon, and thanks for joining us today. I hope everyone out there is doing well. As usual, I'll start with a quick overview of the quarter and our operational outlook before Alan details the quarterly results. We will then take your questions. After a strong 2021, we continue to build on our growing success with a fast and positive start to 2022. We reported record revenues of $21.2 million, up 41% from Q1 of 2021, and had a quarterly adjusted EBITDA of $4.5 million, up 35% year-over-year. Our adjusted EBITDA profitability once again demonstrates the unique operating leverage of our business model even at the sub-$100 million revenue run rate. We are pleased to go live in 4 new cities with ShotSpotter Respond, including Houston, Macon-Bibb County, Pasadena and Virginia Beach. We also expanded Respond coverage in Albuquerque, Syracuse and Louisville and went live with 2 new security customers, including a commercial manufacturing campus. We entered Q2 with a solid number of new city and expansion projects and the Respond ShotSpotter deployment pipeline that we expect to go live in Q2 and Q3 and are now targeting going live with at least 120 miles of domestic Respond in 2022. This will represent a 20% increase of go-live miles from 2021 and 144% increase of the miles that went live in 2020. We are seeing a strong and growing demand for our acoustic gunshot detection solution as agencies of all sizes across the country grapple with a measurable uptick in gun violence in their respective cities. Acoustic gunshot detection is a mission-critical technology that addresses the significant 80%-plus underreporting and lack of law enforcement response to criminal gunfire. Our unique, patented and proven gunshot detection solution bridges that public safety gap by precisely locating and alerting police of criminal gunfire in real time. It enables law enforcement to reduce response times, increase evidence collection, accelerate investigations and ultimately improve community engagement. We are seeing a growing contingent of successful law enforcement executives and their elected officials coming to view our solution as a critical component of any strategic gun violence prevention strategy. In addition to the strong go-live results of our core product, ShotSpotter Respond, we're also pleased to have gone live with our largest deployment to date of our patrol management solution, ShotSpotter Connect, in Miami-Dade County. When completely deployed, Connect will drive directed patrol operations for almost 3,000 patrol officers at Miami-Dade. We currently have over 1,300 patrol officers across 10-plus other deployments that are actively using directed patrols in their respective agencies to more efficiently and effectively prevent crime without over-policing or over-relying on enforcement interventions. We are proud to acknowledge that over 100 patrol officers have been admitted to the ShotSpotter 100 Connect club by conducting on average over 100 directed patrols per month using Connect as of this year. This is a positive indicator of the strong customer adoption and usage of Connect, which is producing positive results for our customers. We also recently announced Insight version 2, which is an analytical and reporting tool integrated with both Respond and Connect, which we believe further advances the product market fit of Connect and will drive additional opportunities for this year. I'm personally thrilled to have expanded our precision policing platform initiative with the acquisition of Forensic Logic in early Q1 of this year. Forensic Logic provides the leading law enforcement data sharing and crime analytics network that is used daily by tens of thousands of authorized law enforcement users as they initiate investigations and drive case momentum on a local as well as cross-jurisdictional basis. Forensic Logic is one of the largest aggregators of indexed and searchable CJIS data with a robust national footprint, creating even more utility for current as well as prospective users. We're very pleased to see the steady increased user engagement of the Forensic Logic COPLINK X solution following our acquisition. The increased adoption is being fueled by broader usage by larger customers and the continued transition from legacy on-prem COPLINK products to the modern cloud-based COPLINK X. We're already seeing strong product and go-to-market synergies primarily between Forensic Logic COPLINK X and ShotSpotter Investigate, our investigative case management solution. We've recently engaged in 3 cross-selling and upselling campaigns to each respective user installed base as well as to completely new prospect list of investigators. We believe the campaign results, while early, have been positive and are allowing us to grow the pipeline for both COPLINK X and Investigate. The funding environment is stronger than ever as local, state and federal agencies focus their direction and prioritize their budgets to help local law enforcement turn the tide on violent crime. I'm happy to report that the recently reintroduced earmark process, which included earmarks directly focused on funding acoustic gunshot detection, was successfully passed in the appropriations bill signed into law March 15, 2022. A few notable earmark requests for gunshot detection that were approved in the bill included ones for Manchester, New Hampshire, Wellsboro, Pennsylvania, Mansfield, Ohio, and for Opa-locka and Deerfield Beach, Florida. We believe this is just the beginning. Late last week, a formal letter was sent by several House members to the Chairman and ranking member of the Subcommittee of Commerce, Justice and Science appropriation, or CJS for short, advocating the increase for funding for Byrne JAG and COPS. Byrne JAG and COPS technology grants are used by local law enforcement agencies to fund several initiatives, including improved tools and technologies like ShotSpotter in crime intervention and prevention strategies. We're maintaining our previous full year 2022 revenue guidance of $81 million to $83 million, representing 41% revenue growth from 2021 to 2022 while increasing our adjusted EBITDA margin expectation from 15% to 20% to 19% to 21%. This guidance assumes no significant large state-level COPLINK X deals are executed and taking live, which could present some potential upside to our guidance. Let me now turn it over to Alan, who will share some more detail on our financial results for the quarter, and I look forward to taking your questions once he's finished. Over to you, Alan.

Thank you, Ralph. We're very pleased with our performance in the first quarter. As Ralph mentioned, this quarter, we went live in 4 new Respond cities, expanded in 3 cities, added 2 new security customers and started a Respond pilot in Atlanta. Our only attrition was a 0.25-mile loss with an old customer. Financially, we achieved record revenue, record gross profit and record adjusted EBITDA. Let me provide more details in the quarter, and then I will share some thoughts around the balance of the year. First quarter revenues were ahead of expectations at $21.2 million, an impressive 41% increase over the $15 million in the first quarter of 2021. Revenue increased as our deployed miles are up year-over-year. We also recorded our first full quarter of revenue from Forensic Logic acquisition and revenue related to a contract delay from Leeds that we mentioned in our last earnings release. Gross profit for the first quarter of 2022 was $12.7 million or 60% of revenue versus $8.7 million or 58% of revenue for the prior year period. Gross margin may continue to be minorly impacted as we continue to replace 3G sensors through the end of the year. We also saw impressive growth in adjusted EBITDA for the first quarter, which is $4.5 million, a 35% increase from the $3.3 million in the first quarter of 2021. As a reminder, adjusted EBITDA, a non-GAAP financial measure, is calculated by taking our GAAP net income and adding back interest income, income taxes, depreciation, amortization, stock-based compensation expenses and acquisition-related expenses. Turning to our expenses. Our operating expenses for the second quarter were $12.2 million or 58% of revenues versus $8.5 million or 57% of revenues in the first quarter of 2021. Operating expense increases were primarily related to higher legal and employee-related costs as well as incremental costs related to our Forensic Logic acquisition. Breaking down our expenses. Sales and marketing expense for the first quarter was $5.2 million or 24% of total revenue versus $3.9 million or 26% of total revenue for the prior year period. Our sales and marketing teams continue to build our sales pipeline and expand our marketing efforts. We continue to focus on maintaining high levels of customer satisfaction, which helps keep our attrition rates low. We also added sales capacity for our Investigate product to position this segment for growth this year and into 2023. Our R&D expenses for the first quarter were $2.7 million or 13% of total revenue compared to $1.7 million or 11% of total revenue for the prior year period. We continue to invest in increasing the functionality of all of our products. G&A expenses for the quarter were $4.3 million or 20% of total revenue compared to $2.9 million or 19% of total revenue for the prior year period. The increase in G&A expenses was primarily related to an increase in legal costs. While our G&A expenses will continue to increase in absolute dollars as our company grows, for the year, we expect it would decrease as a percentage of revenues from what we experienced in the first quarter. Our adjusted net income for the first quarter was $488,000 or $0.04 per share based on 12.2 million basic and 12.3 million diluted weighted average shares outstanding. This compares to $244,000 or $0.02 per share based on the 11.6 million basic and 11.9 million diluted weighted average shares outstanding for the prior year period. Adjusted net income, a non-GAAP financial measure, is calculated by taking our GAAP net income and adding back acquisition-related expenses. When accounting for acquisition-related expenses, our GAAP net income was $387,000 or $0.03 per share basic and diluted for the quarter. Deferred revenue at the end of the quarter increased to $35.5 million from $26.7 million at the end of fourth quarter 2021, and the increase was primarily related to our growth in revenues and the addition of Forensic Logic deferred revenue. We ended the quarter with $8.9 million in cash and cash equivalents versus $16 million at the end of fourth quarter 2021. The decrease is primarily related to $5 million in cash used to acquire Forensic Logic and the payment of 2021 company bonuses during the quarter. During the first quarter, we also repurchased 57,623 of our shares at an average price of $28.34 for approximately $1.6 million. We have no short or long-term debt outstanding. And as previously discussed, we possess a $20 million line of credit to improve financial flexibility. Turning to our full 2022 outlook. We are maintaining our full year revenue guidance at $81 million to $83 million, and we are increasing our expected adjusted EBITDA margin from 15% to 20% to 19% to 21% of revenues. Now back to Ralph for some final thoughts, and then we'll be happy to take your questions.

Thank you, Alan. We're feeling confident about our long-term prospects as a precision policing platform provider. The law enforcement profession is at a critical juncture. Increasing demand for public safety without brute force policing while being manpower resource-challenged is driving the demand for precision policing solutions. We believe our growth opportunity is structural. Our solutions are both sticky and viral, as proven by our high retention rates and by our extremely low, less than $0.50 sales and marketing spend per dollar of new annualized contract revenue. When you combine those factors, we believe you get a compelling business franchise opportunity that has the added benefit of engaging and making a difference while doing work that matters. We're now happy to take your questions.

And our first question comes from Brian Ruttenbur with Imperial Capital.

Congratulations on the quarter and the guide.

You broke up a little bit there.

We can't hear the question.

We can't hear the question.

Sorry about that, Brian. Your line is now unmuted again.

Okay. Can you hear me now?

Yes.

Yes.

Okay. Great. So a couple of quick questions. In terms of guidance, you took the miles up from 100 to 120 but didn't change the revenue. Is that correct?

Yes, this is Alan. So that's correct. In terms of the revenue guidance right now, we feel really good about the miles going live. And as we have mentioned in the past, the revenue is somewhat obviously tied to when the miles actually go live. So you can expect that some of those miles are going to go live into Q3 and Q4, which will lower some of the revenue increase but significantly help us as we look at the ARR going into 2023.

Okay. So that leads me to the next question on 2023. It looks like you have a lot of momentum going into 2023. Since it will be back-end weighted, you should see a lot of growth in 2023 compared to 2022. Is that correct?

Yes, that's correct. Although we're not formally giving guidance for '23, I think we're trying to set the pieces in place to have a terrific 2023 off of a pretty strong 2022.

Great. And then in terms of expenses, what you had in terms of sales and marketing, G&A in the first quarter, we should expect that level or somewhere around that level kind of going forward on a quarterly basis? Or was there anything onetime in nature that was in the first quarter?

Yes. This is Alan. You should look at those as general in terms of percentages. So for example, in Q1, our sales and marketing was about 24%. Q4 was 26%. So somewhere around there is about where sales and marketing would be. R&D has stayed pretty similar, the same, about 13%. G&A does have some additional costs related to that tied to legal that we are hoping will go down, so the actual G&A percentage should stay at 20% or less.

Okay. Did you break out legal in the quarter?

We did not break it out, but we can tell you that it was about $1 million in terms of legal expenses for the quarter, which is the highest we've had in the past.

Okay. And then final question on pipeline. Can you give us some kind of reference data point? It sounds like your pipeline is stronger than it's ever been with what's happening here. Can you give us some kind of reference how much you're up year-over-year or quarter-to-quarter or something as a data point?

Yes. So maybe I'll jump in, Alan, and then feel free to correct me or add on as appropriate. I think the one thing I would describe the pipeline as has been a lot more diverse than it's been. So it's certainly bigger and more robust, but it's also more diverse. We're less dependent, I would say, on domestic go-live miles. Although that's appearing to look very strong for us in 2022, we're going to expect to see more contribution of revenue coming from opportunities outside of domestic ShotSpotter Respond. So think Connect, think Investigate, think COPLINK, think about our work with Leeds and also think about international. We expect all those to be contributing to our revenues later this year and certainly going into 2023.

The next question comes from Richard Baldry with ROTH Capital.

When we look at the OpEx side and the COGS side in the quarter, it steps up pretty strongly sequentially, but there was an acquisition in there. So curious if you can break into that and attribute a portion to the acquisition and so we can kind of see what you've spent to drive growth sort of organically as opposed to adding on from the M&A side?

Yes, this is Alan. And go ahead, Ralph, you can correct as well. From the actual acquisition, the OpEx is around $1.5 million. So that is a bit of a significant amount of the $12.2 million for the quarter. So as we just compare things, if you look at where we ended Q4 at around $10.6 million and you take out the $1.5 million, it really hasn't been a significant increase in OpEx. It is something that we are working on to make sure that we're spending appropriately and spending in the right areas.

Okay. If you go back, say, only 2 years, your sales and marketing quarterly is about doubled now. Can you talk about how productive you feel that is, sort of what stage of maturities the additions you've been able to make, sort of building pipeline and getting to know the products? You've also expanded the products, how much people are able to cross-sell. When do you think that, that will really sort of gain its material traction?

Yes. Go ahead. Go ahead, Alan. Sorry.

Yes. I guess I would say the first thing is that the actual percentage of sales and marketing in the last 5 quarters stayed pretty close to 25%. So we are spending a lot more in terms of actual dollars, but as the revenue increases, that's because we have more products. Our sales and our marketing team has basically doubled over the last couple of years. So keeping it around the 24%, 25% is our goal, but that's because we already added a lot of capabilities there. I don't know. Other thoughts there, Ralph?

Yes, I think that's right. I think I would expect it to normalize off a little bit. I don't think it stays at 25%. I think as revenue grows, the rate of growth of expenses grows more slowly. So there's definitely nominal growth, but I would expect it to grow at a slower rate than top line revenue because I think we're at a fairly normalized place right now with the headcount that we've added both in marketing as well as sales to basically drive a much more robust solution set. I think if you go back 3 or 4 years, Rich, when you got to know us, we're basically acoustic gunshot detection domestically. Now we're much more global. We're including things like patrol management. We're including things like Investigate. We have this incredible Leeds opportunity that we've done really an amazing job with in terms of growing its top line. We've recently added, of course, Forensic Logic and the data services business, which has a lot of potential and a much broader TAM that we're adding to our existing TAM. So of course, going along with that, it's going to require people to go out and sell those solutions. So we think we're in a pretty good place, and we've done the right thing in terms of how we've invested in our go-to-market resources.

If we examine the funding environment, it appears to be quite favorable. Can you discuss how many of the solutions align with different categories, such as infrastructure or earmark, and whether you're beginning to see leads in your pipeline that might not have emerged without these funding categories being available?

Yes. I believe the best way to approach this is by considering our precision policing suite. We begin with acoustic gunshot detection, which generates valuable data that feeds into our patrol management solution. Adding the Forensic Logic component further enhances the data aspect. We are very enthusiastic about this opportunity because precision policing fundamentally relies on data, and Forensic Logic aligns perfectly with our goal of being a precision policing platform company. Additionally, the Investigate product is also heavily data-focused. When we combine all these elements, it revolves around automating and digitizing the front office of a police department. While police departments have invested significantly in back-end infrastructure like CAD and RMS, which are well-established product areas, there has been less investment in front office applications. These are critical for directing patrols, assisting detectives with case initiation and resolution, and responding to incidents of criminal gunfire. We see a substantial opportunity for us to become a major player in the front office digitization process of policing or precision policing.

The next question comes from Matt Pfau with William Blair.

Nice results. I wanted to first ask about the pilot launched in Atlanta during the quarter. Could you expand on that? Also, I believe you initiated a pilot in Houston as well. Is this part of a new strategy you are pursuing with some of these Tier 1 cities?

I'd say on a very selected basis, yes. So there's certainly the Houston pilot that's been very successful. They ended up converting that to be a paid customer and then doubling the expansion in Houston. And then Atlanta, we have great hopes for Atlanta. We're still in the very early stages of our pilot in Atlanta. So I don't have anything to report on that. But we're hopeful that that's going to go a similar path as what we experienced in Houston.

Got it. And then, Ralph, I think you mentioned in your remarks something about the COPLINK X potential statewide contracts not included in the guidance. Maybe if you could just sort of expand on what those contracts would look like. And are there some of those in the pipeline currently?

Yes. So one of the interesting things about COPLINK is they sell to both our traditional local law enforcement buying center, which is kind of local police departments, but they've also been quite successful in selling these indexed and aggregated data plays at the state level into other law enforcement agencies that sit outside of our traditional local law enforcement, police department type of thing. I think point one, I would say, Tennessee is a pretty interesting case study where they've been able to sell the COPLINK solutions statewide in the state of Tennessee. That's a 7-figure deal to give you a sense of the scalability of these things. There are some other states that we're pursuing jointly outside of Tennessee that we're pretty excited about, although from a timing point of view, it's not exactly clear when those can happen. So that's why we're being a little bit cautious about not getting overly optimistic and including those in our guidance, but definitely in our pipeline and could contribute quite significantly to our 2023 results.

Got you. And last question for me, just in terms of the non-Respond potential contracts in the pipeline. Are those primarily cross-sells to your existing customer base? Or are you seeing the ability to perhaps target some non-Respond customers with those products as well? And I guess the states would kind of fit into that category that we just discussed.

Yes. I'd say it's a mix of the 2, both. I mean cross-selling to our existing installed base and then also leveraging the set of relationships that COPLINK has outside of our traditional ShotSpotter Respond installed base that's pretty interesting. But there's a lot of cross-sell, upsell opportunities for us.

The next question comes from Will Power with Baird.

This is Charlie Erlikh on for Will. Ralph, I think you mentioned a couple of cities, the new Respond cities and the expansion in 3 cities. Would you mind just repeating which cities are the 4 new ones and which cities did you expand with in the quarter?

Sure. To repeat that, so the 4 new cities that we went live with domestically with ShotSpotter Respond in Q1 was Houston because that's when they became a paid customer effectively 1/1 of this year, Macon-Bibb County, Pasadena and then Virginia Beach. And then we had expansions in Albuquerque, Syracuse and Louisville, along with 2 new security customers. And one of those security customers was a really interesting commercial manufacturing campus. So a little bit outside of the traditional higher ed campus we typically have installed in with our security deployments.

Great. And then is there any way you could help us break out the revenue from Respond in the quarter, Connect, Investigate, Forensic just to get a little bit of a better picture of how much contribution each of those pieces had?

Yes. This is Alan. I would say the majority is still related to Respond. However, when we count some of the catch-up that we had related to the Leeds section, that ends up being about 20%, 25% of the revenue. We also had our first quarter of Forensic Logic. And the Forensic Logic was around $1.5 million as well.

I would like to discuss the increase from 100 miles to 120 miles expected in 2022. Can you clarify where this increase originated? Specifically, is it related to the domestic Respond business, Tier 1s, Tier 3s, or international factors? Any additional details on this change would be appreciated.

Yes, this is Alan. I'll start with this, and Ralph can chime in too. The main thing we're noticing is that there are new opportunities in development right now that will help us increase from the 101 we had last year to 120. We expect these to be under contract in the coming months. The actual revenue will depend on when they go live. We're also observing growth in Tier 4 and Tier 5 smaller cities, which can sometimes come a bit quicker. Generally, we're seeing improvements over a distance of 1 to 2 miles. So, it's actually a mix of various factors.

I'd just add, those are all domestic, too, by the way. So that doesn't include international. That's a separate line item from our point of view. So the 120 is just for domestic miles.

Got you. That's helpful. And lastly for me on the international point. Any updated thoughts between now and 3 months ago and the increased confidence that you might get more miles than you previously thought you might? Or just any updated thoughts on international for 2022?

So this is Ralph, and Alan, jump in here. But I think we're feeling really good about international. I think we've talked earlier about us responding to a Cape Town issue tender. And although we haven't been officially awarded the tender, we have been in fairly constant, I would say, communication with the supply chain in Cape Town, discussing contractual coverage areas, pricing and the like. So we're feeling really good about that. And I think there's also opportunities beyond Cape Town, although they'll probably be in the second half of the year, outside of the U.S. and outside of South Africa. Think Central America, Caribbean and Latin America or South America. We think there's another opportunity in there for us in addition to the Cape Town opportunity.

At this time, this concludes our question-and-answer session. If your question was not taken, you may contact ShotSpotter's Investor Relations team by e-mailing [email protected]. I'll turn the call back over to Mr. Clark for any closing comments.

Thank you so much, and thanks, everyone, for joining the call today. Alan and I are both looking forward to seeing many of you in person, hopefully, over the next several months. Okay. Take care. Cheers. Bye-bye.

Thank you for joining us on today's call. You may now disconnect.