TTEC · TTEC Holdings, Inc.
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AI Brief
Q2 FY26 earnings call · Aug 11, 2026TL;DR. TTEC reported a Q2 miss with revenue down 11.3% YoY and lowered its full-year Engage outlook, while initiating a strategic alternatives review for the TTEC Digital segment to maximize shareholder value.
- + Board launched strategic alternatives review for TTEC Digital to maximize shareholder value.
- + TTEC Digital reiterating full-year 2026 guidance on continued pipeline momentum.
- + Digital professional services excluding legacy CCAS grew 13% YoY on expanded partner network.
- − Q2 revenue declined 11.3% YoY to $455 million and adjusted EBITDA margin compressed to 8.7%.
- − Engage full-year 2026 revenue outlook revised to a 4.1% to 8% YoY decline with EBITDA margin moving to 10.1%.
- − Engage Q2 revenue fell 12.1% YoY with operating margin contracting to 3.8% on underperforming clients.
- − Normalized tax rate surged to 82.8% from 43.4%, reducing EPS by $0.08.
- − Free cash flow fell to $39 million from $86 million YoY on lower operating cash and higher capex.
AI-generated from the earnings call and 8-K · may contain errors · not investment advice
Equibles Rating
blended score · not investment adviceBlended from price, momentum, positioning, fundamentals & volatility · daily-close · not investment advice. Market backdrop is context, not part of the score.
Guidance & track record
Guidance from company 8-Ks · delivered figures from as-reported statements · no analyst estimates involved.
Technicals
trend & momentum for long-term holders SellIllustrative technical + ownership context — a signal mix, not investment advice.
Key metrics
Earlier KPI extraction records exist, but do not meet the current evidence-completeness requirements. No current verified series is available. Earlier figures remain withheld until revalidated; this is not evidence that the company reports no KPIs.
Versus peers
Information Technology Services — same industry group| Company | Mkt cap | YTD | Rev growth Y/Y | P/E | Short % shares |
|---|---|---|---|---|---|
|
TTEC
this stock
TTEC Holdings, Inc.
|
$62.61M | -65.3% | +2.2% | — | 9.1% |
|
IBM
International Business Machines Corp
|
$234.68B | -15.9% | +7.6% | 22.1 | 2.3% |
|
ACN
Accenture plc
|
$122.81B | -27.3% | +7.4% | 14.7 | 3.8% |
|
INFY
Infosys Ltd
|
$46.98B | -34.9% | — | — | 3.2% |
|
CTSH
Cognizant Technology Solutions Corp
|
$30.24B | -22.8% | +7.0% | 13.8 | 7.5% |
Peers by industry group · P/E from as-reported trailing EPS · short % is of shares outstanding
At a glance
key data from every sectionPerformance
| 5D | 20D | 120D | MTD | YTD | |
|---|---|---|---|---|---|
| TTEC | -9.4% | -20.9% | -52.7% | -6.7% | -65.3% |
| SPY | -1.2% | -2.0% | +16.1% | -0.8% | +11.6% |
| vs SPY | -8.2% | -18.9% | -68.8% | -5.9% | -76.9% |
Capital returns
Dividends per share over the trailing 365 days by ex-date · buyback figures as last reported in SEC filings ("spent" derived as authorized − remaining; when several programs run concurrently, authorized is their combined total per the newest filing) · components shown separately — trailing-year buyback spend isn't tracked, so no combined shareholder yield is derived.