Brian Nickel

“Before I begin, I want to acknowledge the devastating earthquake in Japan. We're grateful that all our partners are safe and our thoughts are with all those affected.”

“I don't know what else we need to talk about. You covered it.”

“You know, if we sort of polled your employees, do they feel like they're kind of hitting targets there and how do you think that um you know the the algorithm changes you've made have supported that and when you add scheduled ordering you know how will that further address some of the service time improvements that…”