Audiocodes Ltd Q4 FY2022 Earnings Call

Good morning everybody, and welcome to the AudioCodes' Fourth Quarter and Full Year 2022 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. Please note this conference is being recorded. I will now turn the conference over to your host, Mr. Roger Chuchen, Vice President of Investor Relations. Sir, you may begin.

Thank you, Jenny. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer; Niran Baruch, Vice President of Finance and Chief Financial Officer; and Dmitry Netis, Chief Strategy Officer and Head of Corporate Development. Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans, and objectives related thereto and statements concerning assumptions made or expectations as to any future events, conditions, performance, or other matters or forward-looking statements as the term is defined under US Federal Securities Law. Forward-looking statements are subject to various risks and uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties, and factors include, but are not limited to, the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets, in particular, shifts in supply and demand market acceptance of new products and the demand for existing products, the impact of competitive products and pricing on AudioCodes and its customers, products and markets; timely product and technology developments, upgrades, and the ability to manage changes in market conditions as needed, possible need for additional financing, the ability to satisfy covenants in the company's loan agreements, possible disruptions from acquisitions, the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes business; possible adverse impact of the COVID-19 pandemic on our business and results of operations, and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update this information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided a full reconciliation of the non-GAAP net income and net income per share to net income and net income per share according to GAAP in the press release that is posted on its website. Before I turn the call over to management, I'd like to remind everyone that this call is being recorded. An archived webcast will be made available on the Investor Relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our fourth quarter 2022 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice-president of Finance of AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and the year and discuss strengths and developments in our industry and business. We will then turn it into the Q&A session. Niran?

Thank you, Shabtai, and hello, everyone. As usual, on today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call. Revenues for the fourth quarter were $17.7 million, an increase of 6.9% over the $16.6 million reported in the fourth quarter of last year. Full year 2022 revenues were $275.1 million, an increase of 10.5% over the $248.9 million reported in 2021. Services revenues for the fourth quarter were $28.6 million, up 17.2% over the year-ago period. Service revenues in the fourth quarter accounted for 40.5% of total revenues. On an annual basis, service revenues increased by 18.1% compared to the previous year. The amount of deferred revenues as of December 31st, 2022 was $79.4 million, up from $76.5 million as of December 31st, 2021. Revenues by geographical region for the quarter were split as follows; North America 47%; EMEA 35%; Asia-Pacific 14%; and Central and Latin America 4%. Our top 15 customers represented an aggregate of 57% of our revenues in the fourth quarter, of which 42% was attributed to our 10 largest distributors. GAAP results are as follows; gross margin for the quarter was 65.3% compared to 67.2% in Q4 2021. Operating income for the quarter was $8.3 million or 11.8% of revenues compared to $9.3 million or 14% of revenues in Q4 2021. Full year 2022 operating income was $31.3 million compared to operating income of $39.5 million in 2021. Net income for the quarter was $7.5 million or $0.23 per diluted share compared to $7.3 million or $0.22 per diluted share for Q4 2021. Full year 2022 net income was $28.5 million or $0.88 per diluted share compared to $33.8 million or $1 per diluted share in 2021. Non-GAAP results are as follows; non-GAAP gross margin for the quarter was 65.8% compared to 67.6% in Q4 2021. Non-GAAP operating income for the fourth quarter was $12.5 million or 17.7% of revenues compared to $13.5 million or 20.4% of revenues in Q4 2021. Full year 2022 non-GAAP operating income was $47.2 million compared to operating income of $53.8 million in 2021. Non-GAAP net income for the fourth quarter was $11.9 million or $0.36 per diluted share compared to $13.4 million or $0.39 per diluted share in Q4 2021. Full year 2022 non-GAAP net income was $45 million or $1.35 per diluted share compared to $51.8 million or $1.50 per diluted share in 2021. At the end of December 2022 cash, cash equivalents, bank deposits, financial investments, and marketable securities totaled $124.3 million. Net cash provided by operating activity was $0.4 million for the fourth quarter of 2022 and $8.3 million for the full year of 2022. Days sales outstanding as of December 31st, 2022 were 90 days. During the quarter, we acquired 145,000 of our ordinary shares for a total consideration of approximately $2.9 million. In January 2023, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through July 4th, 2023. Earlier this morning, we also declared a cash dividend of $0.18 per share. The aggregate amount of the dividend is approximately $5.7 million. The dividend will be paid on March 7th, 2023 to all of our shareholders of record at the close of trading on February 21st, 2023. Regarding headcount, on the heels of the addition of 112 positions in 2021, 84 in the nine months ended September 30th, 2022, there was no increase in full-time employees in the fourth quarter of 2022. We ended 2022 with 966 employees. Our guidance for the full year 2023 is as follows; we expect revenues in the range of $286 million to $300 million and non-GAAP diluted net income per share of $1.35 to $1.50.

Thank you, Niran. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we have posted on our Investor Relations website an earnings supplement deck. I would like to start off by providing a recap of 2022. We entered the year with cautious optimism as we continued to leverage the multiyear secular growth trends within the UC and CX segments that have fueled our business for several years now. We successfully executed according to plan, having delivered a 10.5% revenue growth in 2022 within the range of our guidance. I would like also to note that with the late increased focus on enterprise AI and in view of our investment in the VoiceAI business since early 2018, we see another major growth driver for our business in the coming years. Our primary growth engines during the year were the Microsoft business, which ended up growing 18% year-over-year, with Microsoft Teams up 30% year-over-year. Zoom business grew above 50% year-over-year. CX business was up 3% year-over-year. Excluding lumpy OEM revenue, where we have lowered priority already a year ago on the OEM segment. CX direct enterprise customers grew 13% year-over-year. VoiceAI opportunities and activities grew over 15% year-over-year. Despite the macro uncertainty we faced in the second half of the year, we believe long-term secular growth drivers remain intact. AudioCodes is well-positioned to capitalize on the defense technology such as digital transformation to the cloud within our core UC and CX markets and vendor consolidation favoring our primary partners namely Microsoft, Genesys, and Zoom. We further believe that our unique blend of strong profitability and balance sheet relative to our UC/CX peers affords us the flexibility to continue investment in core strategic areas for our business, enabling us to leapfrog competition when the macro storm subsides. On the operations front, we are pleased to have delivered improved non-GAAP gross and operating margins in the first quarter, helped by easing supply chain pressures. Based on the current trend of floor pressuring the supply chain, operating margin should continue improving entering 2023. This trend, coupled with better FX hedging throughout 2023 and continued prudent allocation of investments, gives us increasing confidence to deliver on our commitment to drive improved operating leverage and profitability in 2023. Now, shifting into some of the fourth quarter results. Stated in our press release earlier this morning, we saw continued momentum in both the UC and the CX market. Key drivers of fourth quarter 2022 came from Microsoft-related business, which was up quarterly 12% year-over-year, a deceleration from prior quarters, as we saw longer sales cycles. Same Zoom, on the other hand, grew about 50% year-over-year in the quarter, although albeit from a lower base. As it relates to Live for Teams managed services, we ended the year with $31 million in ARR, achieved the target that we laid out at the beginning of the year to reach over $30 million growth. Our execution of our strategic priority of migrating traditional CapEx to OpEx is working well with total contract value growing above 25% quarter-over-quarter. We ended the year with total contract value for our live subscription exceeding 100 million, up from 90 million in the last quarter, providing us with a higher level of revenues and visibility. We expect strong momentum to continue in the live services in 2023. Our CX segment grew sequentially as expected, which was still down 7% for the prior year period, owing largely to the lumpiness from our OEM customer. As stated earlier, we have shifted our focus away from the OEM business and now focus largely on direct enterprise accounts. Direct enterprise CX business grew 13% in the quarter. Importantly, we continue to see a strong pipeline of opportunities in live CX, which coupled with our advanced SBC solutions is our strong managed services delivery. We now enjoy close alignment with contact center accounts, planning migration from on-prem implementation to cloud solution deployments. Additive to a growth in the quarter in this area was the ongoing strength in our service provider CPE market, which is related to the carrier all-IP transformation and PSN shutdown projects. Our service provider business CPE grew for the third consecutive quarter and was up 12% year-over-year, and we continue to see a healthy pipeline in this segment in 2023. Shifting gears to margins and EPS discussion. We are pleased to see a rebound in non-GAAP gross margins to 65.8% in the quarter, up from 63.2% in the previous quarter. The increase was influenced by two main factors. First, easing supply chain costs. We incurred $500,000 in associated costs in the fourth quarter, compared to $1.2 million in the third quarter. Lower supply chain costs during the previous quarter accounted for about half of the sequential improvement in our non-GAAP gross margin. Second, product mix contributed to the rest of the sequential gross margin improvement with our percentage of sales coming from product or managed services. For the full year 2022, non-GAAP gross margin was 65.4% versus 69% in 2021, with 160 basis points of the change related to supply chain inefficiencies and the remaining due to product mix. Additionally, the fourth quarter of 2022 marked the first quarter that year where we experienced a favorable US dollar/Israeli shekel conversion rate compared to the same quarter the previous year due to our hedge activity. We anticipate this favorable hedge ratio to continue in 2023. Higher gross margin and strict OpEx management resulted in a sequential improvement in non-GAAP operating margin to 17.7%, up from 15.5% in the third quarter. Compared to the same period last year, which had a 20% operating margin, the difference can primarily be attributed to changes in gross margin and, to a lesser extent, increased OpEx stemming from our hiring activities in 2022. Regarding headcount, we concluded the fourth quarter with 966 employees, slightly down from 969 in the third quarter. OpEx grew 9% in the fourth quarter, reflecting our 2022 investments. Given the deteriorating global economy, headcount is expected to grow at a very minimal to moderate rate in 2023. Main drivers for incremental hiring is our continued investment in enterprise VoiceAI. Now, getting back to the outlook provided earlier. So, given the global economy business outlook for 2023, our guidance as provided earlier is as follows; our guidance for the full year would be a revenue range of $286 million to $300 million, that's about 4% to 9% growth. And non-GAAP diluted net income per share, $1.35 to $1.50, which is growth from 2022. As for the first quarter, we believe we will see growth year-over-year, albeit lower than the anticipations for the full year 2023, which is roughly 4% to 9%. Also, I would like to mention that while December 2022 was sort of weak when compared to the October and November 2022 period, January 2023 was fairly normal or even stronger and on par with the November 2022 activity. Now, diving into our core business engines. Let's go first to Microsoft. Microsoft business delivered 12% growth in the fourth quarter, making up over 50% of our business now. Teams grew over 15% year-over-year in the quarter, while growing more than 30% for the full year. Skype for Business declined roughly 10% year-over-year and is now accounting for less than 10% of our quarterly Microsoft business. We had another strong quarter for Microsoft Teams account additions. We added 279 accounts, versus 229 accounts in the year-ago period, which speaks to the ongoing healthy adoption of Teams in our growing pipeline. For the full year, we achieved $145 million of revenue at the high end of our guidance. The business grew 18% in the year, we expect another year of growth in 2023 from our Microsoft business, albeit at a more moderate pace than in 2022, given the macroeconomic uncertainty and longer sales cycles as we've been discussing. The long-term opportunity has not changed, given Microsoft's priority to shift a growing percentage of their 280 million monthly active Teams users onto E5 licenses, which includes Teams' license for PSTN. Microsoft recently disclosed in July 2022 since PSTN and users reaching over 12 million and more recently in January 2023, adding 5 million more users, implying only low-digit growth penetration and suggesting a significant multiyear runway ahead. Recently, our market share within the Microsoft ecosystem remains strong and is well above 50%. Then our most important activity these days in the Microsoft space is the development of Live Cloud. Live Cloud is a voice platform, which provides SBC direct routing. On top of that, it adds value-add services, such as recording conversational IVR, device management, analytics and management, and an all-digital cloud portal. Live Cloud facilitates the onboarding of midsize and small business accounts into teams for service providers in a very efficient way and can be used for Microsoft Operator Connect while facilitating faster and very efficient onboarding. By the end of the fourth quarter of 2022, the three-year total contract value of Live Cloud reached a level of $10 million, more than tripling the year-ago total contract value. Now to CX, we saw strong customer activity during the quarter in the customer experience market. On a quarterly basis, the overall activity declined 6.5%. However, more important to us, contact center direct accounts for enterprise grew 13%. This is where we focus our efforts. For the full year and excluding declining OEM revenue, which we will focus on less going forward, our direct enterprise CX business grew 13%. We have already introduced our entry-level Microsoft Teams native conversational AI first contact center application for the CX market and plan to significantly expand this effort in 2023. Overall, voice applications grew above 15% year-over-year. Looking out to 2023, we see growing adoption of new products and services launched during the past 12 months, and we expect them to boost revenue growth. Among them, I'll count Live CX, WebRTC, Click-to-Call application, VoiceAI Connect, Conversational IVR, and Recording Solution, among them, SmartTap and MeetingInsights. Talking about what's happening in the space. We've seen the transition from on-prem to cloud moving ahead, but with challenges. Talking about some of the leading manufacturers of vendors in this field. Looking at Genesys and Avaya both vendors, customers are nervous about the future and the new migration path from the on-prem solution they currently use to the cloud. And we know and we have seen several of them looking for a trusted partner that can execute this migration and solve their complexities. We definitely aim to enjoy that opportunity and take advantage of it. Recent announcements from Genesys to discontinue Genesys Engage made a lot of their customers unhappy. For us, that is definitely a field in which we will invest. The same goes for a number of Avaya customers with their on-prem solutions. Now, to VoiceAI. We have seen lately increased focus on enterprise AI. First was the announcement in November of ChatGPT by OpenAI and then the market soft investment in OpenAI. Yesterday, Google announced Bard, the latest entry into the field of advanced chatbots for search. In fact, we see increased activity on all fronts in cognitive services, including in the areas of virtual agents, intelligent assistants, conversational IVR, and more. I'm glad to say that VoiceAI was a key investment area for us in 2022, an area where we started back in January 2018. We're glad to see growing global awareness of embedding AI technologies into the CX and enterprise applications. Obviously, we intend to keep growing investment in VoiceAI this year, which will now start to bear fruit. In 2022, we saw an increase of more than 15% in the VoiceAI business, and we expect this activity to grow by more than 70% in 2023 and keep growing at similar rates in the years beyond. In the VoiceAI Connect area, we grew above 70% in bookings and registered growth of more than 100% in new opportunities created. In our compliance recording business, we saw growth of about 15% in both bookings and invoicing. Our Meeting Insights application for Teams was deployed earlier in 2022 and has received a warm reception in the market, already handling around 250 meetings a day and a few thousand meetings every month. We now have a list of new customers that are joining and seeing the value in recording, transcribing, and creating a vocal interaction repository for the organization. This is an area where we're going to focus in a big way going forward. Lastly, our virtual agent technology is handling close to 100,000 calls a day in our medical AI routing services. More to come. Now I'd like to focus on one very important point, which is we believe that these days we are among a very few. I would count less than one hand of players who can provide technology and contribution from two different fields. One is the voice over IP networking area and the other one is conversational AI technology. Very few companies have got both. Yes, it's great to have those very advanced cognitive services deployed in the cloud, but at the end of the day, enterprise customers need fully working solutions that they can rely on to implement. Let me give you one such project which exemplifies exactly our advantage. We have a project that was implemented with the Red Cross in Israel that has been operational for more than a year. This is a service for emergency 911 calls to the Red Cross. In 2019, they handled more than 2 million calls a year. By the end of 2020, they managed to handle more than 8 million, demonstrating huge growth. They increased from about 50 agents to nearly 400 agents. Instead of a call coming in every 15 seconds, a call is now coming in every four seconds. That means more than 10,000 calls a day. We have implemented for them a very sophisticated solution that allows treatment of incoming calls to the contact center. In order to implement that, every call that comes in is routed to various places, including recording, including real-time speech-to-text transcription, and then employing bots to provide insight from that call. To build such a system, I'll read to you the list of technological solutions that we are employing to provide the full solution. We have used our SBCs and gateways for connectivity, our smart app for recording, our VoiceAI Connect to convert telephony media into cognitive services, our speech-to-text and text-to-speech technologies, our One Voice Operations sales management, and finally, we have applied analytics. This gives you an idea about the complexity of those projects coming to fruition and the need to master both voice over IP networking and conversational AI solutions. I think in that area, we will definitely excel, and I think that really gives you a taste for the potential we have going forward. And with that, I've concluded my talk, and I'll hand over the call to the operator. Thank you.

Thank you very much. We will now be opening the floor for questions. Your first question is coming from Ryan MacWilliams from Barclays. Ryan, your line is live.

Hi, thanks for taking questions. This is on behalf of Ryan MacWilliams. Just quickly, how has the macroeconomic environment impacted AudioCodes at this point? I know you've highlighted some uncertainty this year and what expectations do you have for 2023? What is baked into your guidance? Are you seeing any differences in your deal pipeline? And then if I could, how should we think about potential operating margin improvement for 2023? And maybe what margin levers could you improve from here? Thanks.

Sure. Okay. So, I'd like to take it from the point where if I remind all of us, the revenue level we achieved in each of the quarters of 2022. So, the first two quarters ended up growing 12.8% and 12.9%. In the third quarter, we grew 10%. In the fourth quarter, we grew 6.9%. I think that tells you the story of the global economy. That basically tells us that our growth has been decelerated, and going forward, with the outlook provided by other players in the field like Microsoft and a few more companies, it is obvious that the growth in 2023 will be below 10%. Now, it all depends on how 2023 will develop. We'll know better in a few months. But still, I need to say that we're very encouraged by the fact that January started very nicely. Another area from which we can take numbers is Microsoft. So, within the Microsoft space, we've been able to grow in each of the first three quarters by 18% to 20%. In the fourth quarter, we grew only 12%, think that gives us kind of a measure as to what to expect from Microsoft. Still, we do believe that we are very dominant in that area to not see much competition. And as I've mentioned earlier, our big investment is definitely in the platform, the Live Cloud platform, which should automate many of the functions needed to deploy voice in the Teams environment that should help bring up more customers. So, all-in-all, if I had to bet, I'll bet on 10% to 15% growth in 2023. Now, regarding operating margin, we believe that comparing to 2022, there are two areas where we will improve definitely. One is now the cost of components will come down. So, we expect about $4 million of higher profit in 2023 simply because we will not incur those excessive costs. So, $4 million for that. Another $2 million will come from better conversion rate of the US dollar versus the Israeli shekel. So, all-in-all, I think we're seeing a good improvement in that. Add to it the fact that we intend to keep growing in income, as I've mentioned, between 4% to 9%, but still have a heavy hand on expenses. We try to cap them, we will add a few positions just to enhance the VoiceAI and conversational AI area, but we do not expect that to be a major part. So, all-in-all, we see those three areas as factors affecting better operating margin.

Appreciate the color. Thanks.

Thank you very much. Your next question is coming from Samad Samana of Jefferies. Samad, your line is live.

Hi, great. Thanks for taking my questions. I wanted to follow up maybe in a similar vein. As I think about the Microsoft revenue specifically and Teams, could you maybe help us understand what the linearity in the December quarter looked like? How were customer trends? Was Teams' revenue up or down from the third quarter in dollar levels? Just help us maybe understand what the trend looked like through the quarter and what the final number looked like?

Yes. So December was a bit unique, but one can understand why. The first two months in the quarter were good and strong; actually, November represented the largest revenue created in that month. However, usually, in the fourth quarter, our sales force focuses substantially more on closing deals rather than generating new ones. So, I think that has affected our ability to generate more new opportunities in December. Niran, can you add to that?

Yes, sure. In terms of your question about the dollar, Q4 versus Q3, total Microsoft grew by 10% quarter-over-quarter to a level of approximately $41 million. Out of that, Microsoft Teams is about 90% of this amount.

Thank you. As I consider the guidance, I understand you've mentioned margins, Shabtai. How should we approach the balance between potentially slower growth in 2023 and our investments for growth? Do you believe the company is in a position where, despite no growth in headcount during the fourth quarter, we should rethink our investment strategy? Is there a chance we might reduce operating expenses or cut costs to achieve better margin leverage in 2023?

With regard to OpEx, we ended the fourth quarter at a level of $24 million just compared to the third quarter of 2022, where we had been at $32.6 million. Going forward, we believe, although we had $34 million, this amount will be increased over the next quarter to a level of $34 million to $35 million because as Shabtai said, we will continue to invest at this stage. So, if you need to model it, I would take an average of $35 million for 2023.

Okay, great. Thanks for that additional color. Appreciate it.

Thank you very much. Your next question is coming from Greg Burns of Sidoti & Company. Greg, your line is live.

Thanks. So, just to follow up again on the leverage for next year. So, just looking at the guidance, there's not much earnings leverage, so it's about low single or mid-single-digit revenue growth, mid-single-digit EPS growth. So, is the expectation here that margins build throughout the year? Do you have an expectation of where margins will be at the end of the year versus at the beginning of the year?

Yes. So, first, with regard to the gross margin, we ended 2022 at 65.4%. Our long-term target is 67% to 70%. I would assume, and this is our estimation for the model, that we will be at the low end of this long-term target or even less; I would take 66% of gross margin. OpEx, I told you we will be somewhere at $35 million on average. All-in-all, with regards to operating margin, we ended 2022 at 17.1%. Even if we will be at the low end of our revenues, which is $286 million, we believe that the operating margin should be at 17% at this level, and that's how we come to the $1.35 low EPS guidance. So, all-in-all, for 2023, we will be somewhere between 17% to 19% of operating margin. As Shabtai said, at the first quarter, we will be at the low end of this range, and during the second half of 2023, we believe we will be at the high end.

Okay. And then for the CX business, what percent is that OEM-related revenue that I guess is declining now?

This quarter, it was declined to 10% of total CX revenues compared to 20% a year ago.

Okay. And then the mix of Microsoft sales between kind of the CapEx model and the new live model, how has that been trending? Are you seeing more customers gravitate towards live?

Most of the revenues, particularly for the Teams and total logic, come from CapEx deals. In terms of the fourth quarter, when comparing the Live Teams to the CapEx deals, it's approximately one-third Live and two-thirds CapEx deals.

And the kind of the trajectory of that mix? Is it moving more towards Live? Or is it just kinda, I guess, staying at those ranges?

No, it's moving more to Live, and we are very focused on this transition.

Let me just add that on a year-by-year basis, Live Teams grew 35%, while CapEx Teams grew only 8.9%. So, the trend is definitely towards the Live Teams.

Yes, perfect. Thank you.

Sure.

Thank you very much. Your next question is coming from Ryan Koontz of Needham & Company. Ryan, your line is live.

Thanks for the question. I want to ask about CX and certainly understand the OEM decline there. I want to understand what sort of market motions and partners you have there to shore up that growth? It seems that the CCaaS, the cloud-based contact center players, whether it's Nice in Contact or Five9 have some pretty durable growth. And how do you attach yourselves to those sorts of companies a little closer? And what's the competitive landscape there? How do you view your share, I guess, in the cloud contact center is, I guess, the big question? Thanks.

Sure. Well, regarding OEM, this is really an old business related mainly to 911 services and NexGen 911, so that is declining. Those are the majority of SBC sales. And so that is coming down. As far as contact center is concerned, I mean we all know about the trend of moving from on-prem to cloud. However, one needs to realize that it's pretty complex to do that; large companies may take four to five years just to implement that transition. Now, you need to understand that within that period of time, one needs to implement and operate two different solutions at the same time, that provides a lot of complexity. Also, the fact that you need to deploy new technologies such as WebRTC and Managed SBC. And on top of that, there's disruption coming affecting the self-service solutions. Once the vendors, such as Genesys announced the end of development for the on-prem solution, it means that those customers with hundreds and thousands of agents really lack this type of solution, right? Because the vendor will not offer them new solutions. Obviously, we've got an opportunity in this area. Mainly focusing on the migration from the on-prem solution to the cloud for a vendor that moves to a different vendor, cloud environment along with the application of self-service solutions represents big opportunities for us, and we definitely see momentum in this sale.

All right. Great. Thanks for that color. And on the Zoom front, it sounds like those trends remain very strong. How would you view your share in the Zoom kind of enterprise environment? Is it relatively high today? And is that becoming a bigger growth driver for the company?

Yes. So, yes, we enjoyed a good year regarding Zoom business, which grew more than 50%. Still, when comparing the Zoom business in the enterprise to Microsoft Teams business, it is relatively smaller. So, yes, we do anticipate we have a lot of going on in terms of cooperation and supporting new deployments of new Zoom services for service providers similar to the Microsoft Operator Connect. We are embedded in that. They look for adding resilience to their branch solutions in their setups. We support them with some of our more advanced IP phone and meeting room solutions. So, yes, we do support Zoom. However, it is still a fairly smaller part of our business.

Got it. Thanks for that. That’s all I have.

Sure.

Thank you very much. Thank you. We seem to have reached the conclusion of our question-and-answer session. I'll now return the call to management for any final comments.

Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in the fourth quarter of 2022 and strong underlying market trends in our industry entering 2023. We believe we are on track to grow this year, and we are definitely excited about the role of AI in the enterprise this year and in the coming years. So, we look forward to your participation in our next quarterly conference call. Thank you, all. Have a nice day.

Thank you, everybody. This does conclude today's conference. You may disconnect your phone lines at this time, and have a wonderful day. Thank you for your participation.