AudioCodes Second Quarter 2026 Earnings Conference Call Webcast

Greetings. Welcome to the Audio Code's Second Quarter 2026 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to your host, Roger Chuchin, Vice President of Investor Relations. You may begin.

Thank you, Operator. Hosting the call today are Shabtai Adelsberg, President and Chief Executive Officer, and Naran Baruch, Vice President of Finance and Chief Financial Officer. Before we begin, I'd like to remind you that the information provided during this call may contain forelooking statements relating to audio codes, business outlook, future economic performance, product introductions, plans, and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance, or other matters are forward-looking statements as the term is defined under U.S. federal securities laws. Forward-looking statements are subject to various risks, uncertainties, and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties, and factors include, but are not limited to, the following. The effect of global economic conditions in general and conditions in audio code's industry and target markets in particular, including governmental undertakings to address such conditions, shifts in supply and demand, market acceptance of new products and the demand for existing products, the impact of competitive products and pricing on audio codes and its customers' products and markets. Timely product and technology development upgrades the advent of artificial intelligence and ability to manage changes in market conditions and involving regulatory regimes as applicable. Possible need for additional financing, the ability to satisfy covenants and audio codes financing agreements, possible impacts and disruptions from audio codes acquisitions, including the ability of audio codes to successfully integrate the products and operations of acquired companies into audio codes business. Possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations. the effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions. Any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel and any other factors described in AudioCodes filings made with the U.S. Securities and Exchange Commission from time to time. AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website. Before I turn the call over to management, I'd like to remind everyone that this call is being recorded and archived webcasts will be made available on the investor relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our second CORE 2026 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance and Fodicutes. Niran will start off by presenting a financial overview of the CORE. I will then review the business highlights and summary for the CORE and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?

Thank you, Shabtai, and hello, everyone. Before I start my four formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our Investor Relations website an earnings supplemental deck. On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call. Revenues for the second quarter were $63 million, an increase of 3.1% over the $61.1 million reported in the second quarter of last year. Services revenues for the second quarter were $34.6 million, an increase of 6.2% over the year-ago period. Services revenues in the second quarter accounted for 54.9% of total revenues. Revenue by geographic region was as follows, North America 50%, EMEA 33%, Asia Pacific 14%, and Central and Latin America 3%. Our top 15 customers represented an aggregate of 55 of our revenues in the second quarter, of which 37% was attributed to our 10 largest distributors gap results are as follows gross margin for the quarter was 65.7 percent compared to 64.1 percent in q2 2025 operating income for the second quarter was 3.1 million 3.2 million or 5.1 percent of revenues compared to operating income of 2.6 million or 4.3 percent of revenues in Q2 2025. Net income for the quarter was 0.5 million or 2 cents per diluted share compared to net income of 0.3 million or 1 cent per diluted share for Q2 2025. Non-GAAP results are as follows. Non-GAAP gross margin for the quarter was 65.8% compared to 64.5% in Q2 2025. Non-GAAP operating income for the second quarter was $4.6 million, or 7.4% of revenues, compared to $4.4 million, or 7.2% of revenues in Q2-2024. Long-up net income for the second quarter was $3.9 million, or $0.15 per diluted share, compared to $4.1 million, or $0.14 per diluted share in Q2 2025. At the end of June 2026, cash-cash equivalents, short-term bank deposits, short-term marketable securities, and long-term financial investment totaled $64.2 million. Net cash provided by operating activities was $6.1 million for the second quarter of 2026. The SELs outstanding as of June 30, 2026 were 107 days. In May 2026, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through November 12, 2026. During the quarter, we acquired 950,000 of our ordinary shares for a total consideration of approximately 8.9 million. Earlier this morning, we also declared a cash dividend of 20 cents per share. The aggregate amount of the dividend is approximately $4.8 million. The dividend will be paid on September 3 to all of our shareholders of record at the close of trading of August 19. Now to provide an update on our guidance. We reiterate our guidance for non-GAAP diluted net income per share for 2026 to be in the range of $0.60 to $0.75. sense, we are now raising our revenue guidance to a range of $251 million to $256 million compared to the previous range of $247 million to $255 million. I will now turn the call over to Shab.

Thank you, Niran.

Second core financials' results were solid. Most important, they reflect steady progress on our strategic initiative to transform and reposition Odiko, the self-valued AI-driven cloud and edge software and services company. Our top-line growth has maintained its track, driven by ongoing momentum in two primary growth engines, our live-managed services and voice AI. Combined, these two units contributed to $84 million annual recurring revenue exit second quarter 26, growing 20% year-over-year and highlighting the increasing contribution of recurring high-quality revenue to our model. Annual recurring revenue has doubled in the last three years. That provides a strong foundation for future growth. We delivered strong performance in the Microsoft Teams phone business. In addition to achieving 5% year-over-year growth, we saw pipeline expansion, increasing momentum in newly created opportunities, and growth in the total contract value of opportunities signed. Performance across our two primary segments was in line with expectations. with our strong cash-generating connectivity business showing stability and Voice AI business revenue growing again over 50% year-over-year. The strong growth puts us on track to achieve our stated goal of 40% to 50% growth year-over-year for the Voice.ai segment for the full year of 2026, targeting to reach $50 million by the end of 2028. Notably, the strong momentum in Voice.ai business with new opportunities, new emerging applications, and delivering state-of-the-art solution ahead of competition provides us with further incentive to continue and increase investments in this area. Now to highlights of the second quarter, Revenue growth accelerated to 3.1% year-over-year. Enterprise accounted to over 90% of revenues, led by 5% growth in the Microsoft Teams phone business, with a healthy mix of live managed services bookings across Microsoft and contact center connectivity. Connectivity business comprises of the business lines of gateways, SBCs, and CPE, as they held nicely in terms of revenue. Services grew 6.2%, now represent roughly 55% of total revenues. Product revenues were about flat. Strengths came from our dual growth engines, the live family of UCC and CX, connectivity services and conversational AI. Backlog reached nearly 90 million, Up 23% from $73 million a year ago. The growing live and many services backlog converts to revenue in coming quarters, keeping top-line visibility robust. Together, this dynamic supports continued live services and a recurring revenue momentum. Stepping back from the quarter, I'd like to spend a few minutes discussing one of the key trends shaping our industry. As generative AI continues to advance, and with agentic AI emerging as a key trend in recent years, we are seeing growing evidence that voice is becoming the most natural, comfortable, and preferred medium for humans to interact with large language models in order to automate verbal communications. This shift is accelerating the adoption of conversational AI across the enterprise, with virtual agents and agent-assisted solutions emerging as some of the fastest-growing use cases. This trend further underlines our pursuit of expanding our business by adding investment in conversational AI technology and solution on top of our traditional voice connectivity business. Audicost is uniquely positioned to capitalize on this opportunity. Our long-standing leadership in voice infrastructure, including gateways and session border controls, is complemented by deep expertise in orchestration and application layers that convert and connect enterprise voice environments with AI services. This unique combination enables organizations to seamlessly integrate AI capability into existing communication environments while maintaining the reliability, security, and compliance requirements of enterprise voice networks. At the core for our voice AI agents and agent assist offering is Voice AI Connect, a mature and field-proven technology and platform built through years of innovation and customer deployments. Built on our market-leading SBC technology, Voice AI Connect enables enterprises to connect virtually any voice or telephony environment with leading cognitive voice services and bot frameworks. As innovation across the conversational AI ecosystem continues at a rapid pace, enterprises increasingly require flexibility to support heterogeneous environments consisting of both frameworks and cognitive services from various vendors. Voice AI Connect is uniquely positioned to address this need. As the leading pure-play Voice AI orchestration platform in the market, it offers the industry's most comprehensive libraries of pre-integrated APIs and connectors and multiple deployment options, no matter whether it's deployed on-prem, private, or public cloud. This enables customers to rapidly and flexibly deploy and evolve voice AI solutions without being tied to a single AI vendor architecture. This open and flexible approach aligns well with the dynamic nature of conversational AI landscape and plays directly into our decode strengths in voice interoperability, orchestration, and enterprise communication. Now to the activity in the Microsoft space. Do remember, please, that last year we ended with revenues of about $245, while revenues from the Microsoft area were about $160. So this is our major business activity. And therefore, understanding how that has been evolving and developing in second quarter does give you some idea as to the future. So we exited 2025 with Microsoft Teams revenue above 160. In the second quarter of 2026, revenue grew 5% year over year. In the first half, growth reached 5.6%, putting us on track for roughly $170 million by year and about 66% of our total company planned revenue. Pipeline momentum was equally encouraging. New created opportunities in the space grew 14% year-over-year, pointing to a healthy demand environment ahead. Total contract value tied to Microsoft Teams activity rose 73% year-over-year to more than $20 million in the second quarter, a strong evidence of the potential in this segment. I'm also pleased to report that a higher than 10 million plus opportunity that we won several years ago with our strongest channels in the U.S. has finally gone into production, adding several millions of those products every year over the next three years. meaning the level of revenue coming from connectivity, from gateways and other stuff is going substantially up with another $3 or $4 million every year. Overall, the Microsoft Teams voice ecosystem remains healthy. Teams phone still accounts for only a small share of the more than 320 million monthly active teams user and as voice grows more central to an AI driven co-pilot workplace we believe our long-term outlook in this market remains terrible some representative wins in the core include the following one in the area of higher education you receive follow-on purchase orders with a major state university with over than 50 campuses, totaling over $1 million, consisting of live pro-teams, many services, professional services, and CapEx purchases for phones and video conferencing systems. This amount represents the latest wave of commitment of additional schools as part of the master agreement signed with the IT administrator. In another area, we signed a contract with a global logistics company in conjunction with the renewal of Teams Live Services, a long-standing global logistics customer located in Europe has broadened its engagement by adopting WebRTC technology globally in place of traditional toll-free numbers. This expanded deployment is expected to generate meaningful cost savings and improve customer service outcomes. Now to conversational AI activity, which was very strong in the second quarter. Glad to report that we have successfully executed a voice AI growth strategy, delivering another quarter of more than 50% growth year over year. In fact, first half 26 revenue grew close to 100% over first half 25. This level of performance brings us closer to achieving our target of growing close to 50% for the overall 2026. Our success in the conversational AI segment reflects the strengths of our large enterprise customers in our unique combination of expertise across telephony, networking, security, cloud, and edge computing, collaboration technologies, and AI-driven solutions. Let me now turn to a more detailed discussion of the major business line within this segment. Let's begin with the Voice AI Connect and Live Hub area. Getting back to it, we delivered a record-breaking core driven by continued strong growth in Voice AI Connect solution in our Live Hub self-service cloud platform. Momentum was broad-based, supported by an accelerating pipeline, steady new logo wins, and meaningful expansion across our existing customer base. Revenue growth in first half of 2016 supports a target to grow this line of business over 50% year-over-year, similar to the growth achieved in previous year in 2025. Growth in the core was primarily driven by significant capacity expansion from existing customers, underscoring the scalability and mission-critical nature of our platform. A key highlight was a Tier 1 healthcare provider in the U.S. where we have supported a steady ramp in virtual agent and agent-assisted deployments over the past three years. During the core, we secured a purchase order that wouldn't double their existing capability, driven largely by increased adoption of virtual agents. We also saw a follow-on win with a major North American retail conglomerate, which selected Voice AI Connect to power virtual agent experiences for its primary business unit. This builds on the success reported last quarter with one of its subsidiaries and reflects growing enterprise-wide adoption. This wins, reinforces our view that Gen.AI-enabled virtual agent and agent-assisted solutions have reached enterprise-grade maturity and may now be entering the beginning of a broader adoption accelerating cycle. To summarize this section, our pipeline continues to build with large, more strategic deployments. Sales cycles for new opportunities have shortened, in some cases, to approximately six months compared to historical range of 12 to 24 months, which points to the maturity of the overall space. And existing customers are expanding capacity in an increasing pace. Next, we are AI-first contact sales solution for Microsoft Teams. So the product is called Voca CIC. We continue to experience strong operational momentum in the core, driven by new customer wins, expansion with our current existing customers, and growing adoption of AI-powered solution. As expanding presence in the financial services, following the Swiss banking Microsoft Teams Contact Center win highlighted last core, our VOCA CIC contact center solution was selected by a leading Asian bank, replacing a major legacy incumbent. This competitive win underscores the maturity of our platform and its ability to meet the stringent security, compliance, and data protection requirements. It also highlights a broader opportunity in this vertical as financial services organization increasingly standardized on Microsoft Teams, creating a significant potential for Voice Vocal CAC. We are seeing an increasing number of existing customers who originally adopted Vocal CAC as part of their migration from legacy contact center to the cloud now expand their engagement with us by adding AI capabilities. This dynamic represents a significant increase in revenue potential of each enterprise customer. One example from the core, a major European airport logistics provider added our agent insights and omni-channel capabilities as part of a renewal, significantly increasing the total contract value of the engagement. Several months ago, we launched Voka CAC AI Receptionist, a new solution targeting the small businesses, an AI-powered solution that supports multiple voice platforms, including Microsoft Teams, etc. Customer interest has been encouraging, particularly among organizations, thinking to modernize customer interaction as part of a broader contact center strategy. As part of this initiative, Microsoft announced Teams Phone Agent at the Infocom 2026 trade show in June, opening Teams Phone to third-party voice agents based on Copilot. Adikos was the only third-party solution naming Microsoft's announcement, with our voice agent generally available at launch. This recognition underscores our position as a category leader in the Microsoft Teams customer experience and our deep expertise in the Teams phone ecosystem. While AI Receptionist is multi-platform by design, it goes deepest on Microsoft Teams where our install beds and partnerships are strongest. Short after that, Vocal CAC became the first solution listed under Microsoft's new Teams voice agent certification program. Vocal CAC was already certified by Microsoft as a team contract center under the unified integration model. With the second certification, Vocal CAC now holds Microsoft's certification for both a Microsoft Teams contact center and an AI voice agent that sits in front of it. As of today, we know of no other vendor that is listed with both like us. At the heart of this offering is Microsoft Teams' specific version of AI receptionist delivered under Vocal CAC and built end-to-end on the Microsoft technology. Microsoft Call Automation orchestrates this interaction, and Microsoft Co-Pilot is the AI agent driving the voice agent. The entire call path runs the Microsoft stack for enterprises building their cloud and AI strategy on Microsoft. That removes a lot of friction. One technology stack, one security and compliance review, one accountable provider for implementing an ongoing support under a fully managed service. Together, these two milestones extend our leadership position in the Microsoft Teams customer experience category with Vocus AIC. Microsoft Teams phone continues to expand its footprint in the enterprise, and every Teams phone seat is potentially home for both Teams native contact center and a Teams native voice agent. We expect this to translate into a stronger pipeline as enterprises move from evaluating AI voice agents to deploying them at scale. Moving on to Meeting Insights Cloud Edition. Meeting Insights Cloud Edition maintains strong momentum during the quarter with continued growth across key operating metrics. Meeting volume has doubled basically over the year-ago quarter. Monthly, recurring revenues grew close to 150%, and the active users number reached a new record level, growing 50% year over year. The sales focus of meeting Eastside until now has primarily been concentrated to two or three countries. We now plan to expand the sales activity into substantially more markets, which, as you can imagine, can substantially grow revenues substantially farther. Exit Second Core 2026 Meeting Insight is a mature and field-proven cloud platform built through years of innovation and customer deployments. Our strategy of delivering tailored workflow solution for specific vertical markets continues to gain traction and is translating into meaningful commercial and operational momentum. On the product innovation front, we further enhanced this platform with automatic like language, multi-language operation, and smart search, which enables users to query a meeting inside using natural language. These capabilities improve the effectiveness of the solution to management teams and help customers extract greater value and intelligence from their meeting data. Moving on to MIA Edge. MIA Edge is our next-generation MIA OP, MIA On-Prem, which provides secured meeting analysis and intelligence extraction. MIAOP has proved market demand for error gap of cloud and secured meeting insights, intelligence extraction, targeting mainly government and defense use cases. We have also found much interest in this unique solution in the healthcare and finance tech are seeking increased security. Currently, it supports cloud, on-premise, hybrid, and error gap deployment models. MIA Edge has been designed for regulated customers that cannot use AI on public clouds. It was designed to provide ultimate ownership in access control, data sovereignty, and not less the ability to control AI operation costs, which are mounting these days as the result of the ever-growing use of AI workloads by our organization year over year. One key effort in Second Core and ongoing is the alignment of the solution to fit different customer environments such as Microsoft Teams, Cisco Jabra, Skype for Business, Google Meet, Zoom, and phone calls. At this stage, we have more than 25 acting accounts with 10 in production and the rest in proof of concepts and implementation. And with that, I'd like to wrap up my presentation just to say that we had a good operational momentum in the second quarter of 2026, particularly with the continued strong growth for two primary engines, the live family of managed services, and voice AI. With the progress we are making in increasing our recurring revenues, we are on track with our target was delivering improved healthy top-line growth in 2026 and beyond. And with that, I'd like to move the call to the Q&A session. Operator?

Certainly. At this time, we will be conducting a question-and-answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please while we poll for questions. As a reminder, if you would like to ask a question, please press star 1. Once again, if you would like to ask a question, please press star 1 on your telephone keypad. We have reached the end of the question and answer session, and I will now turn the call over to Shabtai for closing remarks.

Thank you, Operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UCAS and CKS operations and continued growth in our emerging voice-time business, we believe we are on track to continue growth in next coming years. look forward to your participation in our next quarterly conference call thank you all have a nice day this concludes today's conference and you may disconnect your lines at this time thank you for your participation