Thank you for standing by, and welcome to the Brilliant Earth Second Quarter 2024 Earnings Call. As a reminder, today's program is being recorded. And now I'd like to introduce your host for today's program, Colin Borland. Please go ahead.

Thank you, and good afternoon, everyone. Welcome to Brilliant Earth's second quarter 2024 earnings conference call. Joining me today are Beth Gerstein, our Chief Executive Officer, and Jeffrey Kuo, our Chief Financial Officer. During the call today, management will make certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially. Please refer to our SEC filings for a description of the risks that could cause our actual performance and results to differ materially from those expressed or implied in these forward-looking statements. These forward-looking statements reflect our opinion only as of the date of this call, and we undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements in light of new information or future events unless required by law. Also, during this call, management will refer to certain non-GAAP financial measures. A reconciliation of Brilliant Earth's non-GAAP measures to comparable GAAP measures is available in today's earnings release, which can be found on the Brilliant Earth's Investor Relations website. I'll now turn the call over to Beth.

Good afternoon, and thank you for joining us today. I'm pleased to report that we continue to drive the progress of our strategic initiatives and deliver another quarter of profitability. This is our twelfth consecutive quarter of profitability as a public company, and I am very proud of this achievement. It is a testament to the talent and hard work of our incredible team, and I want to thank them for their dedication. As we are all seeing, we continue to observe challenges within the $300 billion jewelry industry, particularly highlighted by ongoing and increased promotional activity. Our ability to manage with both agility and discipline within this environment is reflected in our results that were within our net sales guidance and exceeded our profitability guidance for the quarter. I'll start with some highlights of our Q2 performance and update you on the progress we are making on our key priorities. Net sales declined 4% year-over-year to $105.4 million and were within our net sales guidance range for the quarter. Total orders increased by 4% year-over-year, while we had another strong quarter in repeat orders, which increased by 17% year-over-year. Average selling price grew year-over-year across our product assortment, including engagement rings, wedding bands, and fine jewelry in Q2 as they did in Q1. Gross margin was 60.8%, or a 320 basis point increase year-over-year, reflecting our continued position as a premium brand within the jewelry industry. Jeff will provide additional commentary on our gross margin expansion. Q2 adjusted EBITDA of $5.5 million or a 5.2% margin was ahead of expectations. Our exceptional profitability continues to demonstrate our strategic approach in balancing profitability while setting the stage for long-term growth. While the overall industry remains challenged, particularly in bridal and in e-commerce, we still maintain our expectations around a multiyear path to normalization. I spoke last quarter about the highly promotional environment in the jewelry industry with elevated discounting activity among peers. This persisted in Q2 and continues into Q3, but we remain focused on investing in quality growth and protecting our premium brands to deliver sustainable profitability and position us to take market share in this highly fragmented industry. Let's talk about the quarter, starting with the distinctive high-quality products for which we are known. As I mentioned, this quarter saw average selling price growth across our assortment, including engagement rings, wedding bands, and fine jewelry. Even as the engagement market was challenged, including for us, we saw outsized growth within our unique designs only available at Brilliant Earth, with our signature engagement ring collections realizing bookings growth of 6% year-over-year in Q2. This quarter, we also amplified our bridal offering with the launch of our signature collections campaign that features an exquisite array of proprietary designs that celebrate exceptional craftsmanship and unique design. Drawing inspiration from the natural world, each piece in the collection embodies the elegance and wonder of nature. In celebration of the craftsmanship of the signature collection, we launched a campaign taking customers through each aspect of the in-house design process. We also launched our Fairmined Bridal Collection, which promotes economic development and environmental protection of small-scale mining communities. Turning to wedding and anniversary bands, we achieved record sales this quarter within both women's and men's offerings, resulting in double-digit bookings growth year-over-year. I'm particularly excited about the performance of our men's band assortments, which achieved 32% bookings growth year-over-year in Q2. Another high point for the quarter came from our continued growth in fine jewelry, where we saw another successful quarter of bookings growth at 29% year-over-year. As you know, this quarter encompasses two important gifting holidays of the year, Mother's Day and Father's Day, and we were well equipped for everyone's gifting needs. In fact, excluding the holiday shopping period in Q4, we had our biggest ever day of fine jewelry sales in our showrooms in the lead-up to Mother's Day. And for the two weeks leading up to Father's Day, we more than doubled bookings year-over-year in our men's fine jewelry collection. While fine jewelry is still a small part of our business, we remain excited by the continued trajectory of our offering. As you have heard me say before, fine jewelry offers us an incredible opportunity to acquire lifelong customers outside of our core bridal business and to expand our reach among both first-time and repeat purchasers. We continue to be encouraged by the performance of our 37 showrooms that continue to deliver on our seamless omnichannel strategy and provide our customers with an elevated and approachable shopping experience. As an omnichannel brand, we know that a customer's journey can span multiple touch points and purchasing opportunities from shopping online to seeing products in store. For customers who have visited the showroom, we saw 9% bookings growth year-over-year in engagement rings, while wedding band and fine jewelry bookings growth year-over-year for showroom customers outpaced the total business. Through a combination of our seller showroom staff, continued enhancements to the customer experience, and our diligent management of expenses, we continue to see strong post-opening metro uplift and compelling 4-wall EBITDA from our showrooms. As you know, we plan to open three more showroom locations this year, two in Boston and our first New York City ground location. We've been busy this quarter continuously enhancing our existing fleet with refreshes in three of our showrooms: Washington, D.C., Denver, and Philadelphia, as well as an overall strategic brand elevation focused on design, quality, and elegance. We continue to bring our brands to life, both inside and outside our showrooms with brand and cultural moments across Earth Day, Mother's Day, Father's Day, and Pride this quarter. Starting off the quarter with Earth Day, a holiday that directly aligns with our mission, we launched our campaign 'The Future is Brilliant', where in celebration of Jane Goodall's 90th birthday, we invited the next generation of thought leaders and sustainability advocates to advance Brilliant Earth's leadership in sustainability and responsible sourcing. On that note, I'm excited to share that we have officially submitted our near-term and net zero company-wide emission reduction targets with the Science-Based Targets Initiative. An essential part of driving transformation in our supply chain and innovation in low-carbon technologies and production practices. We look forward to our targets being validated and shared with the public. As the quarter progressed, we reached the top gifting holiday of the quarter, Mother's Day, where our 'Beauty and the Gesture' campaign in partnership with influencer Tezza Barton captured in an exclusive feature contributed to the strong performance I mentioned earlier. We also saw continued success in other brand moments this year. We had our most successful VIP bride campaign with Dance Moms alum Brooke Hyland generating over 18 million impressions. In closing, in light of ongoing industry and overall consumer headwinds, I'm proud of our results this quarter across our product innovation, omnichannel experience, continued brand momentum, and resulting profitability. Since June, we've encountered a weaker-than-expected consumer environment, specifically for highly considered purchases. We remain cautious for the rest of this year given recent headwinds and economic uncertainty. We recognize that this is a challenging period, and we are not immune to its impact. But as we have said before, we will focus on quality growth that protects and grows our brand, and we will continue to take a balanced, agile, and intentional approach to managing the business. We have conviction in our long-term strategy to drive growth and market share gains through brand awareness and relevance, an industry-leading omnichannel experience, and through our differentiated and high-quality products. With that, I will hand the call over to Jeff, who will walk you through how this impacts our financial outlook for the year.

Thanks, Beth, and good afternoon, everyone. As Beth mentioned, we're pleased to report a quarter where we continue to successfully drive our strategic initiatives, innovate, meet our top-line expectations, and far exceed our profitability expectations even in the face of industry headwinds. Let me take you through the details. Q2 net sales were $105.4 million, a decline of 4% year-over-year, which was within our guidance range. We drove a 4% increase in total orders year-over-year. We also had another quarter of strong repeat order growth, driving 17% growth in repeat orders year-over-year. This performance demonstrates the effectiveness of our customer acquisition and retention efforts, including the resonance of our brand with consumers as well as strong performance across our products. Average order value, or AOV, declined 8% year-over-year as we continue to broaden and diversify our overall assortment including in our fine jewelry collection, which, as you know, has lower price points than engagement rings. We saw strength in average selling price, or ASP, across our product collections. The ASP for our engagement rings, wedding rings, and fine jewelry increased year-over-year in Q2 as they did in Q1, highlighting our success in maintaining our premium brand positioning. Q2 gross margin was 60.8%, which is a 320 basis point expansion over Q2 last year, principally driven by our premium brand and proprietary products, our price optimization engine, procurement efficiencies, and our enhanced extended warranty program. This gross margin strength is particularly rewarding as we maintain our focus on our premium brand positioning in an environment where others continue to lean into discounting. We delivered a Q2 adjusted EBITDA of $5.5 million or a 5.2% adjusted EBITDA margin exceeding our guidance range. Our strong gross margin performance together with prudent management of our marketing spend and other operating expenses contributed to our strong profitability results this quarter. Q2 SG&A was 59.7% of net sales compared to 56.4% of net sales in Q2 2023, as we continue to balance making investments to drive long-term growth with discipline in expense management to deliver profitability. Q2 adjusted SG&A was 55.7% of net sales compared to 50.6% of net sales in Q2 2023. Adjusted SG&A does not include items such as equity-based compensation, depreciation and amortization, showroom preopening expenses, and other nonrecurring expenses. The principal driver of the year-over-year increase in adjusted SG&A in Q2 was from growth in showroom expenses, including the annualization of expenses related to showrooms opened last year. For Q2 marketing expenses, we continued our approach from last quarter, maintaining a disciplined approach to our second quarter marketing spend, resulting in a slight leverage of approximately 20 basis points as a percentage of net sales compared to Q2 last year. We continue to make strategic investments to drive brand awareness and support key initiatives such as growth in fine jewelry balanced with capturing marketing efficiencies while maintaining overall profitability. As I pointed out during our last two earnings calls, we are aiming to keep quarterly marketing spend for the year at a similar percentage of net sales compared to the 2023 average and Q2 aligned with that expectation while still delivering net sales within our guidance. For the second quarter, employee cost as a percentage of net sales was higher by approximately 310 basis points as adjusted year-over-year, principally driven by new showroom employees, including the annualization of employees in our new showrooms. We continue to manage these expenses in a disciplined and responsible manner. Other G&A as a percentage of net sales increased by approximately 220 basis points as adjusted year-over-year, as we continue to prudently invest in our business. This includes increased rent and showroom expenses, other costs to support our growth, and investments in technology. Our data-driven, capital-efficient, and inventory-light operating model continues to provide competitive advantages. We were able to leverage this model to decrease our year-over-year inventory by 3% despite the expansion of our showroom footprint and our significant growth in fine jewelry. Our lower-risk agile inventory model and strong balance sheet continue to differentiate us from the rest of the industry. We ended the second quarter with approximately $152 million in cash, reflecting a year-over-year increase of approximately $2.6 million even after expanding our showroom footprint by 15% and paying down over $3 million in principal balance on our term loan. Our ability to generate cash further differentiates us from many others in the industry and highlights the benefits of our asset-light data-driven business model. In addition, we continue to maintain a strong balance sheet with no net debt. Our financial strength allows us to continue to make prudent investments in the business to drive long-term growth. In Q2, we repurchased approximately $160,000 of our common stock. This takes our total common stock repurchase to approximately $260,000 to date. Our strong balance sheet provides the ability to strategically seize value-creation opportunities, including when we see an opportunity to buy back our common stock. We intend to continue using this program strategically while balancing our overall investment decisions, including consideration of factors such as trading volumes and our public float. As we look ahead to the second half, we are seeing a weaker-than-expected consumer environment and headwinds in bridal and e-commerce that are somewhat greater than what we observed earlier in the year. For Q3, we had a softer start in engagement rings while continuing to have solid growth in fine jewelry and wedding and anniversary bands. We also continue to see strong repeat purchase behavior. For Q3, we expect net sales to be down 11% to 14% year-over-year in light of current market conditions. We expect Q3 adjusted EBITDA margin to be from breakeven to low single digits as a percentage of net sales as we dynamically manage operating expenses, including marketing spend, to deliver profitability while making strategic investments in the business for the long term. We do expect that Q4 will be a stronger quarter than Q3 from a top line perspective even though we do anticipate some headwinds in bridal and e-commerce in the fourth quarter. As we have discussed previously, we expect that engagements will continue on their gradual path to normalization. We also expect other key drivers of Q4 performance will include realizing uplift from our showrooms, the continued strong performance of fine jewelry, the fact that seasonally Q4 is the biggest quarter for fine jewelry sales, and our ongoing brand-building efforts, including during the holidays. For the year, we now expect that our net sales will be in the range of $410 million to $425 million. Our adjusted EBITDA will be in the range of $12 million to $16 million as we continue to manage the business for profitability, even in the face of industry headwinds. In closing, our premium brand and differentiated business model, including our data-driven decision-making, seamless omnichannel platform, and asset-light structure demonstrate our ability to deliver profitability and achieve our strategic and financial objectives in a variety of different environments. Our performance in the second quarter reinforces our ability to execute and capitalize on the opportunities that drive long-term sustainable and profitable growth. With that, I'll turn the call back over to the operator for questions.

And our first question comes from Oliver Chen from TD Cowen. Your question, please.

Hi Beth and Jeff. This is Tom on for Oliver. Would be great if you could talk about the nature of bridal compares ahead and any opportunities for share growth. Just curious as to what gives you confidence in this multiyear recovery path?

Great. Tom, thanks for the question. So just to provide a little bit more context in bridal. In Q2, what we saw was that bridal was down in the low double digits, and we have seen that slightly worsen since then. And we do have some really nice positive indicators. One of the metrics that I mentioned was around our signature collection. We just had a really great campaign promoting the distinctive design that has really been a pillar of our brand for the majority of our existence. That has had really nice growth. We saw 6% year-over-year growth in signature. We've also seen nice growth within our showroom, so that plus 9% for engagement rings for customers who have visited our showroom, just gives us a lot of conviction in the omnichannel model that we have. What we've seen recently is as the demand has become softer, we've seen one of the most promotional environments that we've experienced. Our approach is not to chase unprofitable growth. We want to ensure we're growing in a healthy and sustainable way. So we're really thinking about how we drive marketing leverage and how we invest outside of bridal, where we've been incredibly strong with our fine jewelry and our anniversary band collection as well. It's really taking a more diversified approach as we've been doing really since we've started these calls and seeing a lot of success there in attracting new and repeat customers.

Great. Thanks. And then a follow-up on the strength you're seeing across income cohorts and how that informs your approach to pricing in the future? And then additionally, curious as to how Brilliant is leveraging its customer data platform to create new styles and proprietary designs that resonate well in this environment?

Yes, absolutely. So maybe I can start a little bit with our approach to pricing. You've heard us mention in the past that we have a pretty sophisticated pricing engine, which is quite dynamic across different parts of the assortment. We're constantly optimizing for margin, and that allows us to capture demand as we see it across different price points. I would just say that this is ongoing activity and something we're continuing to invest in. As we see parts of the assortment perform even better, we're able to introduce new designs very quickly. Our competitive advantage lies in product design and differentiation along with the ability to launch products quickly, leveraging the customer data that we have, and ensuring that across different price points, we have a curated and trend-forward collection. We don't aim to have an endless collection; we want to ensure it's curated. That's part of how we've been successful in fine jewelry as it's marrying that with our brand initiatives to appeal to our customer base.

Thank you very much.

Thank you. Our next question comes from Ashley Owens from KeyBanc Capital Markets. Please go ahead with your question.

Hi. Good afternoon. So just want to start; you mentioned the highly considered purchases as some of the rationale contributing to ongoing softness in the jewelry industry. Bridal is obviously still in a period of normalization. I guess with that, just curious if you're seeing people elongating their decision time for making these purchases or anything that you can maybe update or share on engagement trends that you're seeing?

Yes, absolutely. What I would say is we're still seeing really nice traffic across all of our channels. I think we are seeing, though, overall, that customers are just being a little more hesitant and that decision time is being elongated. I think that is something we are seeing and the consumer environment has slowed down a little bit, creating more uncertainty, and that manifests as a longer consideration period for these highly considered purchases.

Okay. Got you. And then just quickly, regarding gross margin, obviously, another solid quarter of progress here. Starting to hover around that 60% range now in Q2; it did come above that, which is one of the ranges you highlighted for the medium term, long term. Just curious if your thoughts have changed there at all? Or should we still be thinking of kind of that high, high 50s level going forward?

Sure. I can speak to that. As you point out, in our medium-term outlook, we have highlighted that the high 50s percent is our gross margin target. As you know, there's a dynamic balancing act in how we think about things with the price optimization engine to drive the right combination of top-line growth and capturing gross margin percentage, with the ultimate goal to drive as many gross profit dollars as we can. We were pleased to see an outperformance in the 60s this past quarter. I think our medium-term outlook still points to a gross margin expectation in the high 50s as a percentage of sales. We're always going to be dynamically balancing and looking at the data we see from consumer preferences, input costs, market conditions, and things like that to drive the right combination. So the medium-term expectations haven't changed. We're glad to see the performance we did in Q2 and will continue, as we always have, to be agile and dynamic.

Great, I'll pass it over. Thanks.

Thank you. And our next question comes from the line of Dylan Carden from William Blair. Your question, please.

Thank you. I'm just wondering if you have a read on kind of the engagement origination, I guess people getting engaged broadly, how that's trending now and is related to your business. And then one question we get a lot increasingly and some of that you just see constant headlines about are diamond prices, both lab and natural. Is that kind of code for what you mean by promotional? Or how does that show up in your business? I guess prices might be more in line with historical rates, but they certainly come in dramatically over the last two years. I know you have a dynamic just-in-time inventory model, but how does that play into your business if you're holding the price while the industry is collapsing around you? Any color there would be very helpful. Thank you.

Sure. I can start with just our read on engagement. We've talked about this multiyear path to normalization coming off of these elevated peaks over 2021 and 2022. I still think we're in a normalizing situation. That's being exacerbated by consumer headwinds in terms of the overall environment for highly considered purchases. This is causing more consumers to hold off and be a bit more cautious as they think about the engagement occasion. As for pricing, in Q2, we're coming off our second consecutive quarter of ASP increases. We're continuing to see prices for consumers increase in the bridal selection we have. We're reinforcing the premium brand positioning and see ourselves as leaders in sustainability and innovation. As a result, we're optimizing margin. We do have a dynamic pricing algorithm that ensures we adjust to market conditions while considering our overall brand position across both lab and natural diamonds. It's important to us that as customers shop within their budgets, they shop for brand first, and that's really what we're leading with.

So I guess that's kind of the underlying question. I'm trying to unpack the term promotional. When you see prices come in and you maintain margin and ASP, is that hurting you in the consideration? And maybe we'll hold with that in the short term. But is that part of this right now?

When we talk about promotion, we also discuss heavy discounting. You're seeing 10%, 20%, 30% off—that's the type of discounting we've been observing, which is much heavier than what we typically see in the past. For us, it's really about how do we leverage pricing to maintain margin while considering that we're a premium brand.

Okay. Thank you.

Thank you. And this does conclude the question-and-answer session of today's program. I'd like to hand the program back to Beth Gerstein, CEO, for any further remarks.

Great. Well, thank you all for joining us for our Q2 earnings call. Looking forward to talking to you all in the next quarter.

Thank you, ladies and gentlemen, for your participation in today's conference. This does conclude the program. You may now disconnect. Good day.