City Holding Co 8-K, filed May 1, 2020
City Holding Co (CHCO)
8-K
2020-05-01
For: 2020-05-01
View Original
Added on
April 11, 2026
About this 8-K
City Holding Co filed this 8-K on May 1, 2020.
Items reported
- Item 8.01: Other events
- Item 9.01: Financial statements and exhibits
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C., 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
Date of Report (Date of Earliest Event Reported): May 1, 2020
(Exact Name of Registrant as Specified in its Charter)
Commission File Number: 0-11733
(State or Other Jurisdiction of | (I.R.S. Employer |
Incorporation or Organization) | Identification No.) |
(Address of Principal Executive Offices, Including Zip Code)
(Registrant’s Telephone Number, Including Area Code)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | |
Soliciting material pursuant to Rule 14a-12(b) under the Exchange Act (17 CFR 240.14a-12(b)) | |
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | |
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17CFR240.13e-4(c)) | |
Securities registered pursuant to Section 12(b) of the Act:
Title of each class | Trading symbol(s) | Name of each exchange on which registered | ||
Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). | |
Emerging growth company | |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ | |
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Section 8 – Other Events
Item 8.01 Other Events.
On April 30, 2020 City National Bank (“City”), a subsidiary of City Holding Company (NASDAQ: CHCO) issued a news release announcing that City had, for the third consecutive year, received the highest ranking in customer satisfaction in the north central region in the J.D. Power 2020 U.S. Retail Banking Satisfaction Study.
A copy of the news release is attached hereto as Exhibit 99.1
Section 9 - Financial Statements and Exhibits
Item 9.01 Financial Statements and Exhibits.
(c) Exhibits
Signatures
Pursuant to the requirements of the Securities and Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the Undersigned hereunto duly authorized.
Dated: May 1, 2020 | City Holding Company |
By: | /s/ David L. Bumgarner |
David L. Bumgarner | |
Executive Vice President & Chief Financial Officer | |
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Exhibit 99.1
FOR IMMEDIATE RELEASE
For further information, contact:
LeAnn Cain, Senior Marketing & PR Manager
304-769-1138
City National Bank honored by J.D. Power with customer satisfaction award for third year in a row
Charleston, W.Va. (April 30, 2020) — City National Bank received the highest ranking in customer satisfaction in the north central region in the J.D. Power 2020 U.S. Retail Banking Satisfaction Study, claiming the top honor in its region for the third year in a row. City beat out all other banks in West Virginia, Kentucky, Ohio, Indiana and Michigan.
“There is no greater honor than being recognized by our customers, and to receive recognition on this level for the third consecutive year is just incredible,” said President & CEO Skip Hageboeck. “Our most important goal is to provide exceptional personal service, and hearing our customers are satisfied with the service they receive is the best compliment we could receive.”
Executive Vice President for Retail Craig Stilwell commended City’s employees, “This achievement is a testament to all City employees who are committed to making the overall customer experience as efficient, personal and helpful as possible. City’s true measure of success is how our customers feel about us, and we are grateful that our team’s efforts have been recognized and rewarded for the third year in a row.”
The U.S. Retail Banking Satisfaction Study, now in its 15th year, measures satisfaction in six factors: account opening; communication and advice; channel activities; convenience; problem resolution; and products and fees. Channel activities include seven sub-factors: ATM; assisted online; branch; call center; IVR; mobile; and website.
In addition to ranking highest overall in its region, City also fared best in the factors of “communication and advice,” “convenience” and “channel activities.”
The study is based on responses from more than 91,950 retail banking customers of 182 of the largest banks in the United States regarding their experiences with their retail bank.
About City National Bank
Headquartered in Charleston, W. Va., City National Bank operates more than 90 branches in West Virginia, Kentucky, Virginia and Ohio. With $5.1 billion in assets, City offers a variety of financial products and services for both consumer and business customers.