Origin Bancorp, Inc. Q2 FY2023 Earnings Call
Origin Bancorp, Inc. (OBK)
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Auto-generated speakersMy name is James, and I'll be your Evercall coordinator. At this time, I will turn the call over to Chris Reigelman with Origin Bancorp. You may now begin.
Good morning. Thank you for joining us today. We issued our earnings press release yesterday afternoon, a copy of which is available on our website along with the slide presentation that we will refer to during this call. Please refer to Page 2 of our slide presentation, which includes our safe harbor statements regarding forward-looking statements and use of non-GAAP financial measures. For those joining by phone, please note the slide presentation is available on our website at www.origin.bank. Please also note, our safe harbor statements are available on Page 7 of our earnings release filed with the SEC yesterday. All comments made during today's call are subject to the safe harbor statements in our slide presentation and earnings release. I'm joined this morning by Origin Bancorp's Chairman, President and CEO, Drake Mills; President and CEO of Origin Bank, Lance Hall; our Chief Financial Officer, Wally Wallace; Chief Risk Officer, Jim Crotwell; our Chief Accounting Officer, Steve Brolly; and our Chief Credit and Banking Officer, Preston Moore. After this presentation, we'll be happy to address any questions you may have. Drake, the call is yours.
Thanks, Chris. As we enter the second half of the year with uncertainty, I am very pleased with our overall performance to date. Economic activity remains robust throughout our footprint with strong credit conditions. As the deposit wars continue to rage, we are committed to our strategy of exiting the cycle in a position that allows us to take advantage of opportunities that fit our model. I am proud of the way our bankers remain laser-focused on relationship pricing, credit quality, and client acquisition as we navigate our market opportunities. Our culture continues to be at the forefront of how we make our decisions in building our company moving forward. The success our bankers are enjoying with new relationship acquisitions has been impressive. As an example, net account openings are up 15% year-over-year. This is a testament to our lift-out strategy, as well as our focus to create deeper banking relationships with existing clients. This quarter's results were in line with our expectations. We finished the quarter with total assets of $10.2 billion, though we still anticipate we will finish the year under the $10 billion mark. Tangible common equity ratio at the end of the quarter was 8.3%. Tangible book value grew again this quarter to $26.71, credit quality remains strong with annualized net charge-offs to loans for the quarter of just 10 basis points, and nonperforming loans of just 44 basis points. I've been with this company for over 40 years and leading it for more than 2.5 decades. My confidence in this management team is as strong as it's ever been. Yes, the stock will have a short-term impact. But as we have throughout our long history, we will come out stronger than before. We continue to invest in our employees, technology, and infrastructure, while remaining diligent with expense management. We remain focused on executing our long-term strategy and continue to provide value to stakeholders. Now I'll turn it over to Lance.
Thanks, Drake. Our market presidents and bankers clearly understand that we must be smart in these types of cycles, and to drive sustainable value, we must stay focused on building long-term relationships that value a community banking model. I consistently reinforce our commitment to our vision and to our trusted adviser philosophy. Strategically executing on this commitment remains at the center of what we do. In this period where deposit costs are rising and margins compressing across our industry, we feel it is critical to continue to focus on technology as an essential tool to drive efficiencies, eliminate manual processes, improve the speed of delivery, as well as enhance the overall client experience. We continue to grow our robotics process automation, have recently partnered with a fintech to enhance our call center and chat experience, and have created real-time data dashboards for our exec and relationship bankers. This focus on data analytics has given us deeper insight into our deposit client trends and behaviors. From this data, we are clearly observing, hidden by industry deposit loss and the cyclicality of our public funds, that Origin is experiencing meaningful growth in new deposit clients and new deposit accounts in 2023. From the data and surveys, we can see that our teams understand and are executing on our process, and our strategy of lifting out strong banking teams has been very successful. As Drake mentioned in his opening, our net deposit account openings have increased 15% in the second quarter compared to the same period last year. Also, new deposit customer accounts are up 26% in the second quarter of 2023, compared to the same period last year. We will continue to focus on adding new customers and growing deposits through the second half of the year. On top of our existing 2023 banker incentive plan, we recently launched the new deposit-specific initiative with our producers, and within our banking centers that will strongly assist new deposit growth. We continue to communicate how deposit growth will govern our loan growth, and that remains top of mind as we strategically loan into this cycle. We remain focused on pricing discipline and strong credit quality, while never losing our relationship-based approach to growing our clients. Our bankers remain disciplined with client selection and growing loans, and our pipeline remains strong throughout 2023. Our commitment to our culture, delivering for our clients, and executing on our long-term strategy guides us in all that we do. I continue to be confident in our bankers in delivering meaningful results and providing value for all of our stakeholders. Now I'll turn it over to Jim.
Thanks, Lance. Our constant focus on relationship banking continues to deliver a well-diversified loan portfolio and is a driver for our continued sound credit profile. As reflected on Slide 12, past due loans held for investment increased to 0.26% as of June 30 from a level of 0.16% as of the prior quarter-end, and compares favorably to historical levels of 0.50% and 0.42% as of December 31, 2021 and March 31, 2022. Nonperforming loans as a percentage of loans held for investment continue to normalize, increasing to 0.44% as of June 30 from 0.23% as of March 31 of this year and compares to levels of 0.49% and 0.41% as of December 31, 2021 and March 31, 2022. As reflected in our earnings release, a significant contributor to the increase in nonperforming loans held for investment was a transfer of $7.1 million in nonperforming mortgage loans held from the held for sale to the held for investment, the vast majority of which carry government guarantees. We continue to diligently monitor our loan portfolio and proactively address any identified issues. These ongoing efforts resulted in a $1.9 million reduction in our overall level of classified loans held for investment, from 1.17% as of March 31 to 1.11% as of June 30. Annualized net charge-offs for the quarter came in at 0.10% and compares favorably to the 0.12% level for Q2 2022. For the quarter, our allowance for credit losses increased $2.3 million to $94.4 million, slightly decreasing from 1.25% to 1.24% as a percentage of total loans held for investments. This percentage reduction was primarily the result of mortgage warehouse loan growth for the quarter, which requires a nominal reserve due to the strong historical performance of this segment. Net of mortgage warehouse, we did build our reserve from 1.30% as of March 31 to 1.32% as of the quarter end. As to reserve levels, we continue to balance our sound credit quality and the resiliency of our loan portfolio with continued economic headwinds. In the event we do experience an economic recession, we continue to believe that the markets we serve will also be more resilient to its impact than other areas of the country. On Slide 13, we have updated the additional information on our CRE office portfolio that we shared last quarter. As of June 30, this segment of our portfolio totaled $389 million with an average loan size of only $2.2 million. The credit profile of this segment remains sound, reflecting a weighted average loan-to-value of 53.8%, no past dues, only 0.22% in classified loans, no nonperforming loans, and no charge-offs. This segment of our portfolio continues its sound performance, driven by our relationship focus. In summary, we continue to be pleased with the performance and position of our loan portfolio. I'll now turn it over to Wally.
Thanks, Jim, and good morning, everyone. Turning to the financial highlights. In Q2, we reported diluted earnings per share of $0.70. On an adjusted basis, Q2 EPS were $0.69 after excluding a $471,000 gain on the retirement of $5 million of our sub-debt that we repurchased during the quarter. Starting with deposits, we continued to see a shift of noninterest-bearing deposits into interest-bearing accounts. As a result, noninterest-bearing deposits declined 5.5% this quarter, and the mix fell to 25% of total deposits in Q2 from 28% in Q1 and from the peak of 35% last Q2. Importantly, the pace of the decline in Q2 was a deceleration from the pace we saw in Q1, which we view positively. However, we do anticipate some additional pressures over the next couple of quarters to our noninterest-bearing deposit mix. Ultimately, combined with the continued need to price up interest-bearing deposits, our deposit betas continued to increase from 35% in Q1 to 42% in Q2, which is adding continued pressure to our net interest margin. We continue to expect our deposit beta will increase in the second half of the year. These deposit pressures continue to outstrip rising loan yields, and our net interest margin contracted 28 basis points during the quarter to 3.16% as a result. Excluding $530,000 in net accounting accretion, our adjusted NIM contracted 22 basis points to 3.14% from 3.36% in Q1. Notably, this rate of contraction was lower than the 37 basis points of contraction from Q4 to Q1. Additionally, while we paid off our excess liquidity during the quarter, we still held portions of it throughout, which added 12 basis points of pressure to Q2 versus 6 basis points in Q1. Importantly, while down sequentially, our net interest margin and net interest income for Q2 were both generally in line with our expectations, giving us more confidence in our forward estimates. So while we expect rising deposit betas to continue to pressure net interest margin in Q3 and Q4, we see these pressures waning through each quarter. Shifting to fee income, we reported $15.6 million in Q2. Excluding the $471,000 gain on retirement of sub-debt mentioned previously, our adjusted fee income was $15.2 million, down from $16.2 million in Q1. The primary drivers of this decline were lapping the seasonal strength in our insurance business from Q1 and a decline in our mortgage banking segment revenue, as mortgage trends remain relatively weak in the current interest rate environment. Our noninterest expense increased to $58.9 million from $56.8 million in Q1. Growth in salaries and benefits, regulatory assessments, and office and operations lines were the primary drivers of this increase. Notably, Q2 growth was actually slightly better than our expectations due to our renewed focus on expense management in the current environment, and we anticipate relatively stable expense levels in the second half of the year. Turning to capital, our TCE ratio remained above 8%, ending the quarter at 8.3%. Furthermore, as shown on Slide 21 of our investor presentation, all of our regulatory capital levels, at both the bank and holding company, remain above levels considered well-capitalized, even if we were to include our AOCI losses in the calculations. To close, with an immaterial level of securities classified as held to maturity, we remain confident that we have the capital flexibility to take advantage of any potential future capital deployment opportunities to drive value for our shareholders. With that, I'll now turn it back to Drake.
Thanks, Wally. As I have traveled throughout the markets this past quarter, I'm reminded of how special Origin is. We have an incredible team of people who have a shared vision of who we are, and what we can accomplish. Our markets are diversified across our 3-state footprint, including a wealth of dynamic growth opportunities in our metropolitan larger markets, coupled with stable economies in our rural markets. While we were not public at the time, I remember how our bank was well positioned going into the '08-'09 downturn, and how we were able to capitalize on opportunities and build relationships that are still with us today. We are positioned to do the same in 2023, and I'm optimistic about what we will accomplish. Thanks to our employees who continue to do an incredible job of living out our culture and serving our customers and communities in a dynamic way. Thank you for being on the call today. We'll open up the call for questions.
Thank you. Our first question comes from Matt at Stephens Inc.
I want to start with loan growth. And if I take out the mortgage warehouse trends that were strong this quarter, it looks like the core loan growth trends slowed in 2Q from the pace that we saw in 1Q. And I guess if I just dig down and look by segment, it looks like the slowdown was mostly from the C&I category. Any general commentary on loan growth and C&I and C&I utilizations? And just more broadly, just love to hear a bit of thoughts on borrower appetite.
Matt, good morning. It's Lance. Yes, you're exactly right. It's interesting when you dig into the numbers, our actual new loan production volumes were really in line with where we thought they were going to be. There's an interesting combination of timing around C&I. At the same time, we saw clients using cash, commercial clients using cash to pay down debt. So interestingly, our utilization on our C&I lines actually dropped from 51% to 48%. So that was a little over $100 million in that regard. But as we look at pipelines, pipelines remain strong. And so as we think about what the second half looks like, we're going to continue to harp on loan growth is going to be governed by our ability to grow core deposits. And we're going to stay with that. So we would think for low- to mid-single digits on loan growth. I feel like the C&I is definitely going to come as we've seen some really nice projects through the pipelines, and kind of what we're already seeing in the quarter.
Okay. I appreciate the commentary, Lance, on the loan side. On the credit side, in your presentation, you have a nice detail there on the office portfolio. I think on Slide 13. On the debt service coverage ratios, I appreciate the stress scenario there with the higher rates that you mentioned in there. Would love to appreciate any takeaways the team had once you guys go through the deep dive of office and the stress test. What were your general thoughts on the portfolio and how much stress are you anticipating in that portfolio? And then any other details you have on office loans with respect to the maturities? I think we've seen some of your peers detail that in recent weeks, did know if you have anything on office maturities.
Matt, good morning, this is Jim. Regarding the portfolio performance, we are very optimistic. This positive outcome stems from our focus on building relationships. We have a total portfolio in our commercial real estate office of $380 million, and the liquidity of the guarantors behind these credits is $352 million, illustrating strong financial backing from the secondary sources. We were pleased to share the debt service coverage, which performed well under stress testing. For the fixed-rate portion, our debt service showed great results, with a ratio of 1.75, and during the stress test, it maintained at 1.52. Additionally, examining the secondary repayment sources from a loan-to-value perspective, the sector’s original weighted average LTV is a strong 54%. When tested with a cap rate of 10%, the weighted average LTV increased to 79%. Looking ahead to maturities, we only have $5.2 million in fixed-rate loans set to reprice this year, and in 2024, about $32 million will reprice. Overall, we are very confident in this portfolio, driven by our relationship focus in the markets we serve.
Okay. And then I guess, shifting over towards deposits, deposit growth. I think Wally mentioned expectations for deposit betas to increase in the back half of the year. Would love to get much more general thoughts around this, the back half of the year. And then as it relates to the margin, thoughts on the margin in the back half of the year.
Thanks, Matt. Good morning. So I said in the prepared remarks that we expect a continued increase in deposit betas, which will drive some further pressure on margins. Maybe to provide some context to how we're thinking about our deposit mix and the impact to margin in the back half of the year, the key is trying to figure out where our noninterest-bearing deposits are going to end up as a percentage of total deposits. So we went back and looked at rather than the cycle before COVID, we went and looked back to the cycle in 2004 to 2006. In that cycle, the Fed hiked more aggressively. In that cycle, our noninterest-bearing deposits bottomed in the mid-teens as a percentage of total deposits. But in that point of time, we were only in Louisiana. So what we did is we said, all right, let's assume that our Louisiana noninterest-bearing deposits declined to the mid-teens. And then let's look at our Texas markets. Relative to Louisiana, Texas is more C&I heavy. And as a result, they have more noninterest-bearing deposits as a percentage of total. So when we took Louisiana down, we assumed that our Texas markets shift down but remain similar to where they are now on a relative basis. So they come down, but they don't come down to the mid-teens. If you put all that together, that would suggest that our noninterest-bearing deposits would get down into the low-20s percent. So we are now modeling a decline from 25%, where we ended the second quarter, down to about 20% - 21% by the end of the year. And what that has the effect of doing is increasing our deposit betas. We think we'll settle in around 50% on our total cumulative deposit beta. And that will drive net interest margin compression in the third quarter and then again in the fourth quarter, but at lower rates than what we saw in the first and the second quarter. We anticipate that we'll end the year around 3% net interest margin, and we are targeting trying to maintain that level moving forward and ultimately improve on it as we continue to see the impact of more disciplined loan pricing impact the loan side of the equation.
Okay. That's helpful. And just following up on one of your points there on the noninterest-bearing deposit flows. Any commentary about what you're seeing more in recent months and weeks? Any kind of signs of stabilization there more recently?
Yes. If you look at what occurred in the first quarter, the shift in noninterest-bearing deposits was more than double what we saw in the second quarter. So we feel that that is suggesting that there is some stabilization in the trends. And we don't want to be too aggressive. We're trying to be conservative in our modeling. But we are modeling that that continues to stabilize through the course of the back half of the year.
Our next question comes from Michael at Raymond James.
To summarize the margin, the wholesale or excess funding you paid off resulted in a 12 basis point drag. I presume you will recover that, but considering the increase in betas and the shift in noninterest-bearing deposits, you still expect the margin to be around 3% by the end of the year. Did I get that correct?
Yes, Michael, that's correct. If you account for the impact of the excess liquidity we experienced in the first quarter, which continued into the second quarter, the net interest margin compression in the first quarter would have been 31 basis points. In the second quarter, it was 16 basis points. In the third quarter, we anticipate the rate of decline to lessen, perhaps by about half of what we observed in the second quarter, and then further reduce in the fourth quarter.
Thank you for that information. I believe I heard that you are aiming for flat noninterest expenses for the upcoming quarter. Could you elaborate on what strategies you might implement to mitigate the effects of the expected spread compression? I recognize that you are focusing on growth while also trying to maintain profitability, but what additional measures could you take to counter some of the challenges related to income pressures?
Hello, it's Drake. We are very focused on managing our expenses and identifying areas that aren't currently productive as we enter the second half of the year. It will be the team's responsibility to maintain the progress we achieved over the last couple of years, even as we take a step back from an efficiency perspective. In terms of return on assets, we will keep our attention on the unproductive areas I've mentioned earlier, and I believe we can achieve success there. Our expansion efforts and the focus on expense management won't hinder the positive growth we anticipate from a profitability standpoint, and that's where we'll concentrate our efforts.
Got it. You guys have pretty solid capital ratios. We've seen a few banks, I'd say an increasing number of banks do at least some partial bond portfolio restructuring to help offset some of the NIM pressure. Is that something that you guys have or would consider? And if so, I mean, what would be the kind of potential size that you could potentially look at?
Yes. We actually had a couple of projects that Wally was working on before SVB that gave us some opportunities to take some gains in some areas that would have been beneficial to be able to offset the losses in that portfolio to better position us. And when I say better position, it's probably to pay down debt would be the most efficient way for us to utilize those sales. The concern we had and the optics of that certainly put that on the back burner, and I think there's an opportunity for us to move forward with a couple of those projects. So we are going to be looking at every possible trigger we can pull to put ourselves in a better position from a portfolio perspective moving forward. And I just feel like that's going to be top of mind for us in the next couple of quarters.
All right. Maybe finally for me, we've seen an interesting 2 deals here the past few days. Seems like the chatter is picking up. Again, I know your currency is probably not where you want it to be, but can you just talk about your expectations for the M&A environment and what you guys would, in theory, be looking for as we move into the next couple of years?
One of the exciting aspects of this market is the opportunities that arise from challenges. The relationships we've built and our partnership with BTH have been highly beneficial. I'm optimistic about the outlook, even though the currency is not ideal. By fostering partnerships and seizing opportunities, we can find potential for growth, even in the current market conditions. Identifying meaningful opportunities will be a primary focus for me, and any actions we take will ensure the best use of our capital, meeting the expectations of our investors in this type of environment.
Our next question comes from Brady at Keefe, Bruyette, & Woods. Brady, your line is open.
I just wanted to clarify the expense guidance of stable in the back half of this year. If I look at the expenses in the first half, it was about $57 million and then about $59 million in Q2. Is it based on the Q2 level or an average of the first half of the year?
That's a good point. Our expectation is that it will be flat from the second quarter number.
Okay. All right. And then, so back under $10 billion by the end of this year. You'll most certainly probably cross next year. I think in the past, you guys have talked about a Durbin impact of about $5 million. Is that still the right way to think about it, and is there anything you can do to offset that revenue headwind?
Yes, that Durbin impact is about $5 million, that will hit us midyear '25 if we're successful this year, which I think we will be. We have talked about noninterest income opportunities that we will continue to, I think, drive and be successful at from not only insurance, but some other opportunities that we have. Unfortunately, for us, multiples as we talked about in the past on these agencies have gotten a little bit out of hand in a market where I think is the top of the market from how hard the market is, even though we feel like that will be extended for a little bit longer period of time, just not a good time to be there. But I do think midyear next year, we should be able to see some opportunities up and hopefully get back in there. But we do feel that there is an opportunity to replace that revenue with noninterest income. It makes a tremendous amount of sense.
Okay. And then finally for me is, so low- to mid-single-digit loan growth. I think in the past, you guys have talked about you're hoping that deposit growth would be even above loan growth. And so is that still the goal and the right way to think about it for the rest of the year?
It is, and as we said in the opening remarks, it's interesting, as you know, this institution is always focused on core deposit growth. We've incented core deposit growth for years. But some of the activities that we have going on and programs that have been implemented internally to incent significant deposit growth. And when I say deposit growth, I mean core deposit growth. I think we'll see some success there. And we're starting to see stabilization in a lot of areas. And historically, and I always want to make this point, you go back for the last several years, the second quarter for us has been a tough deposit quarter because of the outflows not on public funds, but the utilization of noninterest-bearing deposits through our companies. We typically see a strong move in the third and fourth quarters. So we're expecting that in the third quarter. We're expecting a lot of stabilization in the third quarter from a couple of areas. So I am hopeful. I do feel that we're in markets with inward migration that will give us the opportunity to see positive deposit growth. But that is a challenge for us at this point. We've been dedicated, committed to maintaining lower than traditional loan deposit ratios, and that's what's driving our loan growth at this point. But it's also given us an opportunity to focus on profitable pricing and to make sure that we're being highly selective in the credit and credit qualities. The client selection process we're going through right now, I couldn't be more pleased with. So relationship managers are doing an awesome job, high focus on deposit growth, I think we'll see some success.
And next question comes from Kevin at D.A. Davidson.
Drake, following up on mergers and acquisitions. I understand this is a long-term perspective, but considering the current emphasis on deposits, you've primarily developed the company organically and have become a Texas growth story. Looking ahead to 2 or 3 years from now, if there are any deals, will they focus more on loan growth opportunities within Texas, perhaps in East Texas, or will you also consider slower-growth states with a solid base of core deposits? Or is it a combination of both? I'm trying to gauge how you prioritize these opportunities.
Our primary focus, and we have at this point, I'd say, 2 to 3 relationships that we continue to build on that I think could be highly productive for this company. It would be great partnerships. Those are focused in geographies that we are currently in growth areas. The upside of these opportunities is they have strong rural deposit franchises that are meaningful and always have been meaningful to us. We understand how to build those types of markets. And we do feel that there is a strong need for us to continue to focus on rural deposit franchises. So that's what we're looking at now. And I hope it's not 2 to 3 years. I hope that there are opportunities for these partnerships to form and work for the upside, and that's the approach we're taking. But it's currently focused in footprint. It's focused on continuing the Texas growth story. Core deposits, rural core deposit opportunities that makes sense for us. So that's the focus, and that's the opportunity we have at this point. Wait, Kevin, I would say that for us to cover up some of this cycle's impact to earnings, those are highlighted more. And so earnings and their ability to earn are going to be another driver for those decisions.
Got it. Makes sense. One quick question. I know low- to mid-single-digit growth for loan, that outlook is most likely excluding warehouse. I'm just curious where you see warehouse going from here. I know it had a big bump this quarter, but where do you see those balances going?
Yes, I think we'll be down, let's say, $30 million to $40 million in the third quarter and probably finish up the end of the year around $300 million.
Our next question comes from Stephen from Piper Sandler.
Drake, I wanted to follow up on your comment about meaningful potential M&A. Can you clarify what you mean by that? Are you referring to the size of a potential deal, and do you have a specific size range in mind that would be considered meaningful or impactful for your team at this moment?
Yes. What is meaningful to me is that it will achieve the metrics that both investors and I would like to see in terms of return on investment and the positive effect it has on the overall deposit franchise. This includes the ability to expand that franchise and the partnerships formed through mergers and acquisitions, which I find significant. However, from a size perspective, it's becoming increasingly challenging for us to consider deals under $1 billion due to the associated expenses and pressures within the organization. Therefore, we aim to focus on transactions of that size and larger.
Okay. Super. That's very helpful. I'm curious how you guys are thinking about balance sheet mix composition from this point forward, how you can make the balance sheet more efficient, I guess, maybe somebody said a little bit earlier. And within that, how you think about your securities balances, if we would expect those to continue to run down and repurpose those funds into loan growth or otherwise.
Yes, Stephen. So we definitely anticipate that we will continue to let the securities portfolio pay off and be replaced with either funding loan growth, or paying down borrowings. That comment is outside of any potential opportunity we have to accelerate that mix. I think that our ideal balance sheet securities mix from an optimization standpoint would be in the 12% to 15% range. And I think we think that gives us the proper mix of liquidity to fund loan growth, and the ability to provide some yield on the liquidity that we're holding.
Okay. Perfect. Thanks, Wally. And then maybe just a last thing for me. I'm really interested in the digital initiatives and the strength of the new customer acquisition that seems to be coming out of that. Is there any kind of specific wins or specific benefits that you could reference that's really driving that, or is it more just an increased focus on blocking and tackling? I'm just curious if you can dig down into those digital initiatives at all to speak to the benefit.
Yes, this is Lance. Great question. I'll start by mentioning that we underwent a significant data cleanse last year, which has proven beneficial. This effort has provided us with better insights into trends and behaviors. It revealed new client acquisition that we may not have clearly understood previously. This growth is not solely attributed to digital efforts; it's also due to our enhanced understanding of why clients are choosing us. We've witnessed substantial new client acquisition during the first half of this year, which is markedly higher compared to the same period last year. This success is a result of the excellent work from our bankers and their calling efforts. Additionally, our incentive plans have historically focused on deposits, equating $1 in deposits to $1 in loans. This has fostered a culture of relationship banking. In 2023, however, $1 of deposits carries more incentive than $1 of loans, and our bankers are aligned with our goals. We are also making significant strides in digital and technology. We're enhancing our robotic process automation with a goal to reduce 8,000 manual hours this year to alleviate burdens on our staff and improve efficiency. We're eager to collaborate with a company called Glia in the latter half of this year, which will offer a more robust and dynamic experience for our clients in chat and call services. We continuously seek best-in-class solutions in mobile and other areas. We believe that technology needs to be a key driver as we strive to bring our efficiency ratio down into the 40s, and I see technology as the way to achieve that.
It appears there are currently no further questions. I'll now hand it back to Drake Mills with Origin Bancorp for any final remarks.
Thank you for everyone for being on the call today. And I will close with saying that, certainly, there are opportunities for us to look at the challenges in the markets we're in, but I cannot be more proud of this organization from the standpoint of the positives that we're dealing with every day. Our geography, we have a strong economy, attractive demographics. Inward migration, our teams are experienced and cohesive. Our credit profile is stronger than it's ever been. Our client selection process through our relationship managers have never been better and stronger, and we're talking to the right type of clients. Our deposit base, deep relationships rule backgrounds in a lot of areas. We continue to see growth, new account openings, new clients, and the type of accounts we're bringing over in line with our C&I profiles. And last thing, the opportunities in our geography as we go through the next 2 years are strong. We are building relationships that are meaningful that will be impactful, and they will change the outlook of this organization moving forward. So very proud of our banker activity, the client relationships we have, and the position we're in. Very proud to be a part of this organization. I appreciate each of you being on the call, and I appreciate your support. So we'll see you next time. Thank you.
This concludes today's Evercall. A replay will be made available shortly. Thank you, and have a great day.