Executive readout · one minute
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One customer — 2% of revenue (the twelve months ended June 30, 2026)
“our largest client represented 2.0% of revenue for the twelve months ended June 30, 2026”
Conference · 2026-09-10
Executive readout · one minute
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Good morning, everyone. Hope you're all really enjoying the conference this week. Really delighted to have with us Phil Angolestro, the CFO of Omnicom. Just telling me he's been Omnicom for nearly 30 years. So I'm sure he's done this a few times before. Maybe we can just start by reflecting on what it's been like since the deal closed with IPG. How happy are you with the progress that's been made since the acquisition? What's gone better than you thought? What's gone worse than you thought? but maybe we can start with that.
So it has been nine months or so since we closed the deal, and we spent probably the better part of almost a year planning for the integration, and we certainly had a lot of familiarity with IPG's assets leading up to the transaction. But we're quite pleased with how the integration has gone. One in particular, I would say that the integrated media business has come together quite quickly and quite well, somewhat seamlessly, in bringing two very large global organizations together. And certainly we've seen the benefits of that kind of from day one. And the scale that we've achieved in that business in particular has been quite helpful for the business and our growth. So we're pleased with that. We're also pleased with the progress we've made with Omni and the integration with IPG's platform, Interact. We've kind of taken the best of what both have to offer, integrated them together, and continue to make investments to evolve the platform itself. and we've made quite a bit of progress in that area, including, you know, Agentic AI integrating Axiom data and the Axiom business into the Omni platform, as well as getting, you know, Axiom and our integrated media business and our other businesses working together more closely. I think there's still a lot of, you know, work to be done there and progress to be made, but that was certainly one of our goals and one of the opportunities we viewed in the deal was to get Axiom more integrated into the business to drive growth. So we're pleased with that. We're certainly also pleased with the progress we've made in terms of achieving the cost reduction synergy targets that we set out. There's still ways to go in the second half and beyond, but we made a lot of progress there. I think the biggest challenge we've faced has been in the advertising business in bringing together both the IPG portfolio and the Omnicom portfolio. It was certainly not an integration challenge that we didn't anticipate, but we probably made the most changes in that business coming together on a global basis than any of our other businesses. we've gotten rid of or eliminated a number of brands so there's been a lot of activity in that business and a lot of challenges in bringing that together but I think we're largely through that process there's still an evolution to come but I think that's been our biggest challenge You mentioned the Synergies program which is $1.5 billion of gross cost savings
over the next couple of years I think John, CEO, has said publicly that we're trying to get the headcount to around $105,000 for the new organization. Can you give us an update on where we are at the moment and how long you think it will take to get to that steady state?
So I think that was probably a number that was referenced in the press about right around when we announced and closed the deal. So, say, December of 25. Obviously, a rough estimate of where we expect it to be, but we think that's a pretty good estimate in terms of what we're going to be able to achieve by the time we get to, say, post-one year, by the end of the year 2026. Now, that number includes, in addition to, you know, headcount reductions from synergies largely due to duplicative corporate costs and duplicative regional management and other, you know, areas of opportunity when it comes to outsourcing and offshoring. There is also a component of that that relates to the dispositions that we've been doing. Not yet complete, but a lot of progress in that area. And we expect to be largely complete with that by the end of the year. So the number that we had disclosed at the end of 2025, I think, was about 120,000 in headcount. It was probably a bigger number if you combine Dominicum and IPG. If you go back to 2024, just the nature of the business changes have been happening. Yeah, but those headcount changes really have not impacted client-facing people very much at all. except for, you know, if we lose a client or win a client here and there, there might be some shifts across our agencies. But in terms of a rough estimate, I think, you know, that's certainly one we're comfortable with. But we'll see what happens over the next few months here.
But that's broadly where you'd expect to be by the end of the year once all the dispositions are completed.
Yeah. You know, it's not going to be a perfect number, but I think that's a pretty good estimate.
Maybe we can talk a little bit about growth. At Q2, you upgraded your full year guidance for organic revenue growth to 4.5% to 5%. This is a good year for agencies in the sense that we've got Olympics and World Cups and there's mid-term elections and you have businesses in the political area. Is that making much of a contribution or do you think that 4.5% to 5% is more of a steady state? what you should be expecting to achieve in most years?
You know, I think the four to five is what we expect right now. I think we're typically, you know, somewhat conservative. We don't want to get ahead of our skis in terms of our expectations, especially given kind of the items that we can't control, you know, the geopolitics of the day and some of the uncertainties that are out there. But we're certainly comfortable with the four and a half to five for the year. We've benefited certainly from the World Cup in our experiential businesses in the second quarter. We expect there'll be a little bit more benefit in the third quarter, not in the fourth. And, you know, the U.S. national elections will help a little bit in the PR business in the second half, but not quite to the extent that a national election with a presidential election as well would benefit the business. So, you know, I'm not quite sure we have a number yet for how much of the annual estimate the four and a half to five will be coming from those businesses because there's still some time to play out here. But I think as we look into 27, you know, we don't see there being a dramatic downturn in terms of, you know, our growth rate and the possibilities. It's a long time between now and 2027, and we haven't done our planning process yet. But there are going to be some reductions year on year and some difficult headwinds in the experiential business and perhaps a little bit in PR. But there will also be some other parts of the business that we expect will improve, especially in the area of probably our health care business. They've had some challenges in 26, and we've certainly got a great franchise when you bring together Omnicom and IPG's health businesses. So we have high expectations for them going forward.
The other thing that will affect 2027, I suppose, is where we end up with net new business during this year and then closing to next year. Do you want to give an overview of how you think the year's gone so far in terms of new business? Maybe we can talk a little bit about what happened with Pepsi last week as well.
So new business has been quite robust the first half of the year. especially in the integrated media business we've had a lot of wins a lot of big brands either have joined the portfolio or we've grown our business with those brands during the year and the Pepsi situation is an unfortunate one certainly a disappointment from our perspective you can't sugar coat it we're doing a detailed deconstruction of how it happened and what we should have been doing differently to prevent it from happening. We're not completed with that process, but we're going to learn some lessons from this and certainly we're going to take them very seriously. Not interested in excuses, but ultimately we want to do a root cause analysis so that we can improve the business and our processes going forward. so I think Pepsi is certainly a long standing client we still have a relationship with them when it comes to PR and creative and some sports activation business so it's a great client not a happy process that we've been through here but we'll rebound from that we don't think it's going to have a significant impact on the business going forward when we get to 27 and our expectations but there's still quite a bit of time between now and 27 and we'll be aggressively pursuing new business as we always do.
Does that open up some opportunities for you? There are counts you maybe couldn't have gone for in the past that now you can go after?
I think it likely will. Coke and Pepsi is a unique competitive relationship and I think we'll see what happens as this plays out but But, you know, I think we would agree we're not likely to be as restricted as we once were. With Coke specifically, you mean or other? Just in the categories that Pepsi operates in in general. But, you know, again, it's an existing client. We value the relationship. But certainly, you know, there will be a little bit more flexibility in terms of what we pursue in the future.
As we sit here today, based on the new business over the last nine months, is it going to be much of a tailwind, headwind to the next year, neutral, based on what you've won so far?
I think net net it's going to be, we expect it to be a tailwind, a positive, not a headwind overall. But there's a lot of moving parts in what drives revenue growth, but the key to revenue growth ultimately is growing with your existing client base. And, you know, oftentimes new projects, new wins with existing clients don't get, you know, a lot of press. So I think when you look at the overall portfolio, there's the big notable wins that show up in the press, and then there's a lot of other activity that drives revenue growth. And I think this year has been a good year, and we'd expect it to continue. Okay.
It seems from outside in, looking at the data that is public, that you've, pepsi aside, you've actually been doing pretty well in media. There's been quite a few big wins in media, definitely up. But I think on the creative side, you know, for the things, again, that have been in the press, there seems to have been quite a few losses, not that many wins on the creative side. Is that linked to these integration issues? You know, one, as you mentioned at the beginning, that media has come together quite seamlessly and advertising hasn't. Does that create an opportunity for an improvement next year?
Certainly. I think, you know, I would kind of reiterate the point I just made about not every win shows up in the press or not every incremental bit of business and spend that an existing client shows up in the press necessarily, but it's incremental revenue the same. But the business has been through a lot as far as omni-comer advertising goes on a global basis. And I think, as I had said earlier, we're largely done with the changes and the repositioning, if you will, of the business. More of an evolution to come with a new management team given Troy's retirement. But we're optimistic about 2027 for that business. And I think the new CEO recognizes Andrew Robertson has been at Omnicom for many years. He certainly recognizes the key to the business is driving growth. And we expect to get back into that mode for sure.
A lot of the growth in the business this year is coming from your integrated media business, which is just over half of the core revenues you're now. And that actually accelerated from high single-digit in Q1 to double-digit growth in Q2. Can you just talk a little bit about why that business is growing so quickly? What are the kind of underlying drivers? Is it client spending more, more products, new business? Maybe you can break that down a little bit.
You know, I think it's a little bit of all of that, but certainly in doing the deal, the scale that we were able to obtain by combining the two businesses has been quite beneficial. You know, ultimately what clients want is more for the media dollar, every media dollar spent, and that's what we endeavor to give them. You know, the business itself is, you know, it's not about media trading anymore. Ultimately, it's about delivering value to clients. It's very, you know, heavy data intelligence science driven, data science driven. And, you know, I think we've got with the scale, you know, scale improves reach. the quality of the data improves and the measurability of the outcomes improves and when you can improve the solution for the client in all those areas I think clients are ready to invest more and ultimately that drives more growth for the client and it drives more growth for Omnicom. So I think the solution is quite different and quite compelling, and I think we've seen the results of that so far this year.
So you report a revenue number for media in terms of, so that's including the growth in the principal media buying that you do, which is a little different to some of the other agencies who give you a kind of net number, particularly WPP gives you a net media number. Does that make much of a difference? Like if you did report differently, would that media business still be growing that fast, or how material is that in terms of what we're seeing?
You know, I can't really comment on what other people report or don't report. We're the only U.S. public company in the group. But ultimately, we believe in measuring and managing all the costs in our P&L, not setting aside some of those costs and having people, you know, ignore them, if you will, and not manage them. We've always done it that way. we've been consistent in our reporting and in fact the revenue growth is revenue growth. I think the key from our perspective and how we manage the business is we don't overlook some very important items on the P&L that come with that revenue growth and that's EBIT dollar growth and EPS growth and our returns returns or capital returns. So, you know, I think if you look at those numbers, you know, we've had quite a good year so far, and we expect, you know, to continue to have quite a good year so far. We don't obsess about this one number, and, you know, other people report it differently, but, you know, other people can certainly report revenue growth and do, and I think if you want true comparability, you know, you should look at the revenue growth, not, a number that is somewhat ill-defined as far as the net number.
Maybe we can talk a little bit about the advertising part of the business now, which is the second largest component of the new segments. That actually got worse in the second quarter than the first quarter. It was a bit of a surprise. Do you think there's a structural problem with creative advertising agencies? Can they still grow structurally or does AI make that more difficult? How do you see that, K&O?
They can certainly grow. We don't see it as a structural issue. We see it more as some of the challenges we face with the integration. And if you look through the entire portfolio of the advertising business, we've got a number of agencies, a number of regional agencies, and we operate in about 30-plus markets around the world. Quite a few of those agencies, the independent ones and the agencies in markets outside the U.S., have been growing. So the formula is there. The execution probably needs to continue to improve, and we expect it to. So structurally, we think the business is sound. It's a key part of our DNA, creativity. is not just the creative advertising agencies that, you know, creativity is important. And it's something that's important throughout all of on-the-come. But the creative agencies certainly can grow. I think there may have been or there may be a little bit of a mixed shift in terms of, you know, clients spending more in certain areas than us benefiting from that and perhaps spending a little bit less than they traditionally had in advertising. But we definitely think the business can grow. So it's certainly a smaller portion of the business now than it has been when you brought the two companies together, given some of the disposition activity that's occurred as well. So we expect it to be about 16% or 15% to 16% of the business going forward, but we certainly think it can grow in the future for sure.
One of the questions I get asked a lot when thinking about the agency space is that people assume that AI is going to enable some automation which can allow you to do the same tasks with fewer people, but you charge revenues based on the number of people you employ, and you are reducing the number of people in the organization. So how do you grow revenues if you're not growing the number of employees and when your clients pay you based on the time that's being spent?
I think there's a couple of thoughts there. One is back to kind of the reduction in headcount that has occurred in our business. And I don't know if I said this before, but essentially it's had very little impact on client-facing people. If there have been changes in terms of headcount with client-facing people in our business, it's because of some clients being lost and other clients being won in different agencies. the agencies are flexible cost structures and there's some flex in that and there might be some reductions in some agencies and increases in others. But ultimately the client facing people has not been the area that really has been reduced. Over time with AI, is that going to And how soon will it happen? I can't really comment on the timing. But ultimately it's likely that there's going to be some benefits that come from AI and that drive the headcount lower. It might get replaced by headcount needed to grow with other new business. But ultimately, there's going to be other costs that come with that business and with those reductions. You're going to have to invest in AI and AI agents and there'll be token costs, et cetera, that come with it. So ultimately, what's going to happen is the model in terms of how we get remunerated from our clients is going to transition that transition has been happening it's going to happen over a period of time it's not likely to happen overnight but there is going to be likely more investment from clients because one of the changes or one of the meaningful changes that's been happening in the business and that will continue to happen with AI is all of what we do and the results are going to be much more clearly and easily measured. Some of them it's going to be a challenge to measure, but ultimately measurement is going to improve. And the more measurement improves, the better it's going to be for us because we're going to be able to prove the return on investment that we deliver to clients. And when you can do that, clients are going to be more likely to invest more in what works. and that's a key part of what we're going to do and a key part of the continued technology changes that are going to impact our business. So ultimately we see it as a positive. The headcount mix changed a bit, but ultimately we think we can certainly continue to grow in that environment even if the headcount numbers might be coming down a bit. Are you already starting to invoice clients for token costs? You know, I'd say it's early days there. There isn't much of that yet. There isn't actually much of, you know, a meaningful increase in token cost overall at the business. There's some, but it's something that we certainly are discussing in meetings on a regular basis to come up with a model that makes sense for us and for our clients and the process and controls that we need in place to manage those token costs. and then to measure them, and then to get reimbursed for the additional cost to deliver what we do. But again, there's a number of moving costs in that model, and ultimately we're going to move towards a more output-driven model from a revenue perspective, and we think that'll be a long-term positive in the end.
Can you talk a little bit about what that outcome pricing model might look like? because I think the pushback I've heard is that sometimes CFOs like to have predictability about what they're going to pay their suppliers and if they're uncertain, what they're going to have to pay because they don't know how the campaigns are going to go. It's quite challenging for them. So how do you get around that hurdle?
I think ultimately it's about value. We bought a business, Flywheel, several years ago and probably 80 or 90% of that business is outcome-based. And the clients and the CFOs of those clients are very happy to participate in the model that works that way because they know exactly what the return is and they know exactly what they're getting, what they paid for. So I think there might be some clients certainly in the portfolio for sure that have procurement organizations or are procurement-led and they're not ready to make this transition just yet. They're happy with how the process works today. They're happy with how to evaluate what the cost is and what it's going to be, and that's fine. That transition will take a little bit longer, but there are other clients that are more ready to try and experiment with new models. I don't think there is an answer yet in terms of this is exactly how it's going to work, and there's going to be an experimentation phase on our part, and on the client's parts, and everybody's going to find out what works and what doesn't and what certain clients are comfortable with and what other clients are not comfortable with. But our industry has been through this evolution a couple times over a long period of time in terms of transitioning from commissions to rate per hour and fee type arrangements, fixed fee arrangements, and now more output models as the business evolves. and I think it's an evolution that we're certainly looking forward to because we think it'll be a long-term positive for us.
Maybe we can talk about margins now. Before the acquisition, you would tend to give annual margin guidance, but you didn't do that this year, I suppose, because there's a lot of moving parts. When do you think we get back to that because it's quite a modeling challenge with trying to figure out what the margins are going to be for this year and next year. Maybe just talk a little bit about how investors should think about where the margins of this business are likely to get to over time and whatever help you can give us to think about that.
I think we've been consistent on this point for quite some time. Our focus is primarily on growing EBIT dollars and EBIT on dollars. not obsessing about a margin percentage. We think if we can deliver growth in EBITDA dollars, absolute dollars, the margins will work out. Because if you set a target and the target is a percentage margin, you need to be careful because people will likely hit it. And when they hit it, they can hit it in a number of ways that isn't necessarily just grow the EBIT dollars, which ultimately make it to the bottom line in EPS. So, you know, we haven't managed the business that way. We don't manage the business that way. We're focused on growing the EBIT dollars. I think there have been, you know, there's been a challenge this year, certainly, and we knew it was coming because you've got two very big organizations coming together. The historical data, you know, it's certainly not on the IPG side. it was IPG data, not Omnicom data, and there have been a lot of moving parts with respect to the assets held for sale and the disposition, so it's been somewhat challenging. If we could run the business through a model, it would be a lot easier for us, and then we have, it would be easier for certainly yourself and others, but on a day-to-day basis, we've got to manage the business. It's not managing the bottle. I think once we get through this disposition phase, which we can't get through quick enough from our perspective, we certainly want to get through it as quickly as we can and have been working to do that because we want to get back to a more clear way of reporting. And, you know, we're trying to give investors as much information as we can give them in as clear a way as we can do that. But there are a lot of moving parts. I think we also want to move beyond the disposition phase because we want to get back into acquisition mode and doing some tuck-in acquisitions that will benefit the growth platforms that we have, and we're excited to do that. But, you know, the reality is whether it's a small disposition or a large disposition, it still takes, you know, quite a bit more time than we would hope to get them done. But we certainly expect to get them done by the end of the year so that we can have more clarity just in that, you know, asset held for sale area.
So by January the 1st, 2027, core revenue equals group revenue?
You know, I think we'll see what happens between now and then, but that's certainly the goal, that there'll be more clarity on that, yes.
Of the $1.5 billion of gross synergies, you've talked about some reinvestment, 20%, 30% in the first year, and you're not specified what that will be in the next couple of years. But can you talk a little bit about what kind of investments you're making and what kind of returns you're expecting to get from that? Sure.
So some of them certainly are not optional in our investments that we had been planning to make in the business pre-deal. Bringing the two organizations together certainly helps us get to the finish line or get to where we need to be quicker in a more scaled way. But the primary investment areas relate to the Omni platform, the Genic AI, and building that out and then getting all of our people trained on using the platform and creating new beneficial use cases for clients using the platform and all the tools, et cetera. That's the primary investment area from the company's perspective. And, you know, I think if the world stood still and, you know, the marketplace and technology, you know, stopped changing, you know, it would be easier to not continue to invest in the business and you'd have a stable platform, but that isn't the reality. So investing in the business is always going to continue to be a key part of what we do because the goal is to drive sustainable growth, not just, you know, periodic body growth here and there. So, you know, I think that's the primary area. Certainly, we've been investing in training and, you know, growing the skills for our people, et cetera. But the platform and related technologies is the primary area of the investments that we've made.
One thing I want to ask you about is cash and uses of cash. Because if I look at my numbers, there's a lot of cash going to come out of the business over the next three or four years. Maybe start with specifically, you've kind of had the ability to buy back $5 billion of stock once the deal closed, and you're doing about $3.5 billion this year. What's the reason you're not doing the whole $5 billion in 2026? Do we assume that $27 billion is just the $1.5 billion that's left over, or could that be higher? How should we think about that?
So if you go back to when we had announced the deal and we were anticipating it closing, You know, we were limited to buying back a certain amount of stock, and IPG was limited to buying back a certain amount of stock during that period of time. We got a lot of investor questions at the time. Why aren't you buying the stock? The stock was down. You don't think it's attractive, et cetera. So when we closed the deal, you know, management and the board made a decision that, you know, We were going to send a signal to the market clearly that we had conviction in the business, we had conviction in the transaction, we had conviction in success, the future success of the business, keeping in mind that when the two businesses came together, it was actually deleveraging. So IPG's relative portion of debt compared to Omnicom's was a little lower, so we delevered business through the stock deal, and the goal ultimately, and the guardrails if there are any, is management and the board chooses to manage the company in the context of maintaining our rating. That's evidenced through what we view as the total debt to EBITDA ratio, and that ratio has been somewhat consistent with Omnicom pre-deal during 26, and we expect we'll close out the year in a very similar spot. As you said, we expect to spend about $3.5 billion this year. We expect to complete the balance of the five by the end of April in 27. And then I think we'll reevaluate what we're going to do next with the board. I think it doesn't mean sitting here today a billion and a half is the number and that's it for 2027. I'm not sure and we certainly haven't made any commitments that we're going to spend more in 2027. But I think longer term what should investors expect? I think they should expect a consistent approach to what we've done in the past going forward. If you look at the two businesses we've spent combined pre-deal for the last few years pre-deal, about a billion dollars in share of purchases. That's a pretty good estimate for now of what we'll do going forward. But the process will be the same, and that number can vary. So we're going to continue to use our free cash flow to pay a competitive dividend. We're going to look to do acquisitions that add to our growth profile, and we're going to use the balance of the cash to buy back shares. We don't set a target for acquisition spend at the beginning of the year and then set our M&A team off to fill that and meet that target. Then we end up doing deals that we otherwise wouldn't necessarily do if they meet our criteria. And we also don't want to be prevented from doing deals that we think make sense where we might go a little bit over that target. I think you should expect a consistent approach going forward once we get beyond the $5 billion. Thank you very much. Thank you all for joining us.