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Priority Technology Holdings, Inc. Q2 FY2025 Earnings Call

Priority Technology Holdings, Inc. (PRTH)

Earnings Call FY2025 Q2 Call date: 2025-08-07 Concluded

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Operator

Good morning, and welcome to the Priority Technology Holdings Second Quarter 2025 Earnings Conference Call. Please note today's event is being recorded. I would now like to turn the conference over to Meghna Mehra with Investor Relations. Please go ahead.

Meghna Mehra Head of Investor Relations

Good morning, and thank you for joining us. With me today are Tom Priore, Chairman and Chief Executive Officer of Priority Technology Holdings; and Tim O'Leary, Chief Financial Officer. Before giving our prepared remarks, I would like to remind all participants that our comments today will include forward-looking statements, which involve a number of risks and uncertainties that may cause actual results to differ materially from our forward-looking statements. The company undertakes no obligation to update or revise the forward-looking statements, whether as a result of new information, future events, or otherwise. We provide a detailed discussion of the various risk factors in our SEC filings, and we encourage you to review these filings. Additionally, we may refer to non-GAAP measures, including but not limited to EBITDA and adjusted EBITDA during the call. Reconciliations of our non-GAAP performance and liquidity measures to the appropriate GAAP measures can be found in our press release and SEC filings available in the Investor section of our website. With that, I would like to turn the call over to our Chairman and CEO, Tom Priore.

Speaker 2

Thank you, Meghna, and thanks, everyone, for joining us for our second quarter 2025 earnings call. Once again, I'll begin today's call by highlighting our aggregate performance that reinforces our strong revenue and adjusted EBITDA guidance for 2025, before handing it over to Tim, who will provide segment-level performance, key trends and developments within each of the business segments, and Priority overall. This morning, we reported continued solid growth in both revenue and profit, despite lingering economic uncertainty over the impact of tariffs and government cuts that extended into the second quarter. Summarized on Slide 3, Priority had a strong Q2 by every key financial metric, growing net revenue by 9%, generating adjusted gross profit and adjusted EBITDA growth of 13% and 9%, respectively, and increased adjusted EPS by $0.15 year-over-year to $0.26. We ended the second quarter with over 1.6 million total customer accounts operating on our commerce platform, up from 1.3 million at the end of last quarter. Annual transaction volume in the LTM period increased by nearly $5 billion from Q1 to $140 billion, and average account balances under administration improved to $1.4 billion versus $1.3 billion in the first quarter of 2025. Tim will walk you through the full year 2025 guidance specifics and some of the more noteworthy trends we're seeing within SMB acquiring, B2B payables, and the Enterprise payment segments later in the call. Based on strong growth trends and a continued favorable shift in our business mix, I'm confident that Priority can achieve 10% to 12.5% top-line revenue growth, which is why we're increasing the low end of our revenue expectations to $970 million and narrowing the overall range to $990 million at the high end, while refining adjusted EBITDA around the midpoint of our original full year guidance, increasing the low end to $222.5 million and narrowing the overall range to $227.5 million at the high end. Our confidence comes from the adoption we continue to experience for our connected commerce platform, combining payments and banking capabilities to streamline collecting, storing, lending, and sending money to create revenue and operational success for our customers. Turning our attention to our Q2 results noted on Slide 4. Revenue of $239.8 million increased 9% from the prior year. This led to a 13% increase in adjusted gross profit in $92.4 million and a 9% improvement in adjusted EBITDA, $56 million. Adjusted gross profit margin of 38.5% increased 135 basis points from the prior year's second quarter. Highlighted on Slide 5, our steady Q2 performance contributed to year-to-date revenue growth of 9% to $464.4 million, fueling a 14% increase in adjusted gross profit to $179.7 million and a 10% improvement in adjusted EBITDA to $107.3 million, while expanding adjusted gross profit margin by 150 basis points to 38.7%. For those of you who are new to Priority, Slides 6 and 7 highlight our vision for connected commerce. The Priority Commerce Engine is purpose-built to streamline collecting, storing, lending, and sending money and delivers a flexible financial toolset for merchant services, payables, and banking and treasury solutions to accelerate cash flow and optimize working capital for businesses. I would encourage you to play the short 1 to 2-minute videos embedded in the product link on this slide. It will give you a more fulsome appreciation for their value and how they're being leveraged by our growing customer base. While our financial performance demonstrates that partners consistently choose Priority to help power their businesses, I thought it would be useful for investors to gain a deeper appreciation of why we are emerging as a go-to solution provider for embedded finance solutions. Slide 7 highlights a typical enterprise partner experience for our commerce API, offering payment orchestration, banking optimization, and payables management solutions within a single point of connection that allows our partners to choose their venture and leverage our solutions in a way that best suits their objectives. Importantly, this framework is consistently applied whether the partner is a sports management software company, a debt resolution provider leveraging CFTPay, a vertically focused software provider, or property management technology company. Customers connect and can access all routes for digital payment acceptance as well as lockbox for checks, create FDIC-eligible pass-through insured full feature virtual bank accounts with both virtual and physical card issuing, bill payments, and automated payables options at their own pace. Our tightly coupled platform creates two important benefits for Priority's long-term prospects. First, it allows our partners to evolve their offering to respond to opportunities and emerging trends as we add features and new embedded solutions in collaboration with their goals. Both parties have a clear line of sight to quantify and tap into revenue growth opportunities. And this creates loyalty and gives us the ability to grow with our partners' businesses. Second, by maintaining operational workflow consistency across implementations and diverse industry segments where collecting, storing, and sending money is an important part of the value chain, we can clearly identify and refine our operational metrics in key performance areas like compliance, payment operations, risk management, application support, and others to ensure that we scale cost efficiently. We are committed to meeting our customers where they are by curating the experience for our partners in order to make working with Priority seamless and easy. This vision explains why we've been continually able to transform Priority into a high-performing payments and banking financial technology company with consistently strong recurring revenue prospects. Our customers and current market conditions reinforce our belief that systems connecting payments and banking solutions to accept and distribute funds in multiparty environments will be critical as businesses put greater demands on software and payment solution providers to deliver a full suite of core business services in a single relationship. At the end of my comments, I'll speak to this accelerating trend toward bundled services in greater depth. But at this point, I'd like to hand it over to Tim, who will provide further insights into the health of our business segments, along with current trends in each that factored into our second quarter results and our confidence for sustained and accelerated performance in the second half of 2025.

Speaker 3

Thank you, Tom, and good morning, everyone. I'll start on Slide 9. As Tom mentioned, we had strong financial performance across the business in the second quarter, and the Priority Commerce engine continues to generate high growth in our higher-margin operating segments as B2B revenue grew over 14% and Enterprise revenue grew over 20% on a year-over-year basis for the quarter. The strong growth in those segments also allowed for overall margin expansion as adjusted gross profit margins improved by 135 basis points from Q2 last year. Consistent with Q1 and as shown in the charts, the adjusted gross profit from our B2B and Enterprise segments represented over 60% of the total for the quarter. The continued shift in our business mix also contributes to the highly visible and recurring nature of our business model as over 62% of adjusted gross profit in Q2 came from recurring revenues that are not dependent on transaction counts or card volumes. Moving now to the segment level results and starting with the SMB segment on Slide 10. SMB generated Q2 revenue of $163.2 million, which is $8.1 million or 5.2% higher than last year's second quarter. SMB's revenue growth was a combination of strong 9.5% growth in the core portfolio, partially offset by the attrition of historical residual purchases, along with lower revenue in specialized acquiring. Those headwinds will continue in Q3 and Q4, but with a moderating impact compared to what we saw in Q1 and Q2, where it was a 4% to 5% drag on overall growth rates for SMB. Total card volume was $18.7 billion for the quarter, which is up 2.3% from the prior year and 5.6% from Q1. From a merchant standpoint, we averaged approximately 179,000 accounts during the quarter, which is consistent with last year and up from 178,000 in Q1, while new monthly boards averaged 4,000 during the quarter compared to 4,100 in Q2 of last year and Q1 of this year. Adjusted gross profit in SMB for the second quarter was $35.4 million, which is consistent with gross profit in Q2 of last year and sequentially is almost 7% higher than the first quarter's gross profit. Gross margins of 21.7% are comparable to the 21.8% in the first quarter, but down 130 basis points from last year. On a year-over-year basis, margins were impacted by lower specialized acquiring revenue and the attrition of historical residual purchases. If you were to adjust for the impact of those two items, gross margins in the core portfolio increased by 125 basis points on a year-over-year basis. Lastly, for SMB, adjusted EBITDA was $27.7 million, which is down $850,000 from last year's second quarter and up $2 million from Q1 of this year. Adjusted EBITDA was slightly lower than the comparative quarter last year as a result of increased salaries and benefits, along with higher SG&A resulting from increased headcount, along with higher software expenses related to the previously discussed cloud migration. Moving to B2B. Revenue of $25 million was 14.4% higher than Q2 of last year and sequentially increased from $23.9 million in Q1. Our buyer-funded revenues grew by 12.7%, while supplier-funded revenues grew by 21.7% on a year-over-year basis. I offered a more detailed explanation on our Q1 earnings call, but when we use the terms buyer-funded and supplier-funded, we are referring to which party in the payables transaction is paying the interchange or credit card-related fees for the payment. Consistent with Q1, the buyer-funded businesses increased focus on larger customers and bank referral partners continue to show success in the quarter as companies seek to optimize their working capital and streamline their payables operations. Adjusted gross profit was $7.3 million in the quarter, which is a 30.8% increase over the prior year. For the quarter, gross margins were 29.1% or 365 basis points higher compared to 25.4% in the second quarter of 2024. The B2B segment produced $3.8 million of adjusted EBITDA during the quarter, which was a $2.2 million or 146% increase over the comparable period in 2024. The acceleration of adjusted EBITDA growth compared to adjusted gross profit was driven by strong operating leverage in the segment, including a 13% reduction in operating expenses, excluding D&A, on a year-over-year basis. Moving to the Enterprise segment. Q2 revenue of $52.7 million was an increase of $9 million or 20.6% over the prior year. Revenue growth was driven by continued strong enrollment trends and an increase in the number of billed clients in CFTPay, combined with an increase in the number of integrated partners and organic same-store sales growth with existing Passport program managers. Higher account balances in both CFTPay and Passport were able to more than offset the impact of 100 basis points of lower interest rates in the quarter compared to Q2 of last year. As a result of those factors, adjusted gross profit for the Enterprise segment also increased by 22.6% to $49.7 million, while adjusted gross profit margins were 94.4% in the quarter. Adjusted EBITDA for the quarter was $45.6 million, an increase of $8.3 million or 22.3% from the prior year's first quarter. Overall profitability in Enterprise was driven by continued strong performance in CFTPay, combined with an acceleration of revenue and profitability in Passport, which offset investments we continue to make in newer verticals within Priority Tech Ventures that we believe will provide the next leg of the growth stool for the Enterprise segment. Moving to consolidated operating expenses. Salaries and benefits of $27.1 million increased by $4.9 million or 22.3% compared to Q2 of last year and SG&A of $13.9 million increased by $2.7 million or 24% from Q2 of 2024. The increase in salaries and benefits was driven by higher stock compensation expense in the quarter, along with increased headcount from organic growth, along with acquisition-related activity in late Q4 of last year and early Q1 of this year. SG&A expenses were higher in the quarter as a result of increased accounting and related expenses, along with higher marketing and software expenses. Moving to the capital structure and liquidity overview. Debt at the end of the quarter was $935.5 million, and we ended the quarter with $120.6 million of available liquidity, including all $70 million of borrowing capacity under our revolving credit facility and $50.6 million of unrestricted cash on the balance sheet. For the LTM period ended June 30th, adjusted EBITDA of $213.7 million represents $4.5 million of sequential quarterly growth from $209.2 million at the end of Q1.This growth in adjusted EBITDA, combined with our net debt of $884.9 million, resulted in net leverage of 4.1 at quarter end, which is down from 4.2x at the end of Q1. As highlighted in our press release on Monday, I'm pleased to reiterate that we closed on the issuance of new senior credit facilities to refinance our existing debt on favorable terms. The new senior credit facilities consist of an upsized $100 million 5-year revolver and a new $1 billion 7-year term loan. In addition to extending maturities, we successfully lowered the interest rate on the upsized term loan by 100 basis points, which will save Priority and its shareholders nearly $7 million of interest expense on an annualized basis. Proceeds from the $1 billion term loan were used to refinance existing debt, pay related transaction fees and expenses, accelerate payment of certain deferred considerations related to the Q3 2023 acquisition of Plastiq, and to put cash on the balance sheet that will be used for strategic growth initiatives, including a tuck-in acquisition that we anticipate closing within the next several weeks. Moving now to Slide 15 and our revised financial guidance. We are narrowing our original full year revenue guidance to a range of $970 million to $990 million, which compares to the prior guidance of $965 million to $1 billion. As Tom noted earlier, we expect to see an acceleration of growth in the second half of the year. That acceleration is due to the timing of our sales pipeline, the impact of year-over-year comparatives, moderating headwinds in specialized acquiring, and the attrition from historical residual purchases, which were 4% to 5% drags against strong growth in core operating performance in SMB during the first half of the year. Consistent with the revised revenue guidance, we are also narrowing our adjusted gross profit and adjusted EBITDA guidance ranges to the middle of our prior guidance ranges. As noted on the slide, the updated ranges are $365 million to $380 million and $222.5 million to $227.5 million, respectively. Before I turn the call back over to Tom, I also want to provide an update on our progress in the remediation of the material weakness related to the design and operating deficiencies in certain automated controls around ingestion and validation of third-party processors data. As noted in our 10-K and comments on our last earnings call, the material weakness did not result in a restatement or any change to our consolidated financial results. And as of today, I'm pleased to say the team has substantially completed the work necessary to remediate the deficiency and is now testing those controls in a production environment. So while we're confident that the hard work on this project is behind us, the material weakness will remain until we complete our testing procedures and receive validation from our external auditor. With that, I'll now turn the call back over to Tom for his closing comments.

Speaker 2

Thank you, Tim. Before concluding, I want to reflect on a handful of topics we've detailed in the past that are core to our differentiation and consistent performance through varying economic environments and an emerging trend that I believe will be an important catalyst for outsized growth and equity value creation at Priority. Tim has already discussed the mix shift in our earnings quality over the past four plus years as adjusted gross profit from recurring revenue now represents 62% of total adjusted gross profit on the increased strength of 31% and 23% in this key metric for B2B and the Enterprise segments, respectively. As with everything we do, we have built these business lines with intention over years of thoughtful planning and cost-efficient execution to be in a position to capitalize on emerging trends early in their cycle to create asymmetric risk-reward profiles. Now when including our results in the second quarter of 2025, that vision and execution delivered five-year compound annual adjusted EBITDA growth of nearly 20% through the end of June 2025. I offer this perspective because I believe some of the recently publicized transactions reflect an acceleration in the embedded finance value creation thesis and fintech consolidation with a number of players seeking strategic assets to deepen their access to business distribution pools, particularly small and medium-sized businesses, and add products that can be characterized as nondiscretionary to be a single source solution provider to improve their unit economics. Recent transactions like Xero's acquisition of Melio for $2 billion, Bain Capital portfolio company, Acrisure's purchase of Heartland Payroll for $1.1 billion, or TPG's purchase of AvidXchange reinforce this emerging dynamic. And we continue to curate and evolve Priority's flexible commerce engine, connecting payments and banking on a single platform to centralize all money movement at scale for our partners and with our expanding menu of core business applications to go along with that capability. Through our Priority Tech Ventures activity, we're enabling solutions for payroll, benefits, and vertical markets with large profit pools, including construction and prop-tech, among others, at attractive entry points, giving our strategies time to manifest profits and margin expansion while the accelerating trend toward full-service platforms continues to emerge. As always, I first want to thank my colleagues at Priority who continue to work incredibly hard to deliver industry-leading results. Your commitment and dedication to improving everything we do is clear, providing our partners and customers with a constant reminder that they made the right choice to partner with Priority. Last, we continue to appreciate the ongoing support of our investors and analysts. And for those in attendance who are new to Priority, we're taking the time to participate in today's call. Operator, we'd like to now open the call for questions.

Operator

Our first question today comes from Bryan Bergin with TD Cowen.

Speaker 4

I wanted to start off on just core SMB growth. So just first, what was that core growth net of the VAP and the residual headwind versus the 1Q growth of about 10%? I may have missed it, sorry, if I did. And then can you dig into the drivers of the underlying strength of SMB here? Just any outperformance drivers that you want to detail?

Speaker 3

Yes. So it was 9.5% for the quarter compared to the 10% number you referenced for Q1. And as I think about the core, what I define in that core is really just taking the SMB or the acquiring business and then backing out the impact of the residual purchases and then the specialized acquiring business and then getting down to that core. So we're continuing to see very strong growth in our larger ISOs. They continue to perform very well. They're adding a lot of volume, right? The volume growth in that same core component was north of 10%, right? So we do see some attrition at the lower end of the portfolio. A lot of that is same-store sales. We're actually seeing the headwinds from same-store sales in the market now where our controllable churn, as we think about the actual merchant base that remains on the platform, has remained very steady in kind of the high single-digit area. The same-store sales is a little bit of a headwind, but our larger ISOs continue to grow at a very healthy clip, and we continue to add new ISOs onto the platform as well. So those are really the main drivers of what we're seeing there with that strong core performance.

Speaker 4

Okay. Very good. As we look at the revised 2025 revenue guide, can you talk about some of the underlying assumptions at the low end versus the high end? And then just we just kind of run the math on the second half implied growth, I think it's about 13.5% at the midpoint versus 9% year-to-date. Can you just help us with the conviction you have on that acceleration?

Speaker 3

Sure. Yes. I think some of it is driven by SMB, right? We're going to have moderating headwinds in SMB from some of those two areas that I spoke about. Just looking at kind of year-over-year comparatives there, those will moderate a little bit in the second half of the year. We also have a number of large customer wins that we're rolling onto the platform. They haven't really shown up in the numbers just yet. And we've been, I'd say, probably conservative as you think about the timing of those and the impact they have on the balance of the year. So I think that could be some potential upside if those come on faster and ramp faster than what we've modeled at this stage. So as you think about kind of the low end and high end, those are two of the variables. I think we also have modeled two rate cuts right now into the forecast. Obviously, those numbers are still moving around as you think about what could happen in the broader macro economy. I think most estimates right now would show two, maybe 2.5 if you kind of look at the averages. So we've got that built into the forecast as well. And then deposit balances continue to grow, right? So if those accelerate even faster than what we've been seeing, that could be some further upside to the upper end of that range.

Operator

And our next question today comes from Brian Kinstlinger with Alliance Global Partners.

Speaker 5

This is Kevin for Brian. So last quarter, you spoke about the resilience in the SMB segment. Have you seen any shift in the volume trends for some of those businesses given the softening jobs and business sentiment, especially now that we're starting to see the new tariff policies in effect?

Speaker 3

We really haven't. I think the portfolio has performed very well overall. And we talked in Q1 about some of the resilience within our portfolio and just the mix of end customers we serve and even if you break that apart and say that we've got, call it, roughly 30% in retail, there's a lot of subcomponents within that that have resilience, right? Whether it's beer, wine liquor stores, auto parts stores, gas stations, right? There's a lot of areas there that are somewhat more resilient to any kind of a recession or a downturn. So it's performed well. Same-store sales on a macro level is definitely a headwind, but that's been the case now for several quarters in a row. So I don't think that's a new phenomenon that we're seeing.

Speaker 5

Okay. Great. And just another one. With the recent closing of the new credit facilities and stronger balance sheet, how have you been thinking about capital allocation in the near and longer term?

Speaker 3

I don't think it's changed. I think our allocation strategy is to continue to look to delever but remain opportunistic on the acquisition front as we see opportunities in the marketplace, with some dislocation out there and the ability to acquire attractive assets at what we think are very attractive valuation multiples. I think the real driver of this refinancing was to take advantage of a favorable market condition and our continued strong performance and lower the interest rate. So saving 100 basis points on the rates was really the main driver in that refinancing effort.

Operator

And our next question comes from Jacob Stephan with Lake Street Capital Markets.

Speaker 6

Congrats on the nice quarter here. Maybe just kind of help us think through some of the average monthly enrollments of CFTPay, it looks like they accelerated nicely. You've got almost 1 million clients there. But I mean, is this really a function of better cross-selling efforts? Is this a function of new client wins? What's the driving factor here?

Speaker 2

The primary driver there has been investment from some of our partners. So there's been a favorable condition for some time in terms of customer acquisition. I think we've spoken about it, just some of the changes in credit counseling and so forth. So some of our partners have just amped up their efforts in sales and marketing. And we had the expectations that that would kick in in the latter part of the year, and you're seeing that acceleration. So we don't expect that to abate anytime soon.

Speaker 6

Got it. And maybe just on the Priority Tech Ventures investments you're making. Help us understand kind of how these pieces into the overall portfolio? Are these kind of companies you're taking early-stage investments in and bringing them onto the tech stack as they kind of grow? Or how are you thinking about that?

Speaker 2

Yes, definitely. A while back, we mentioned that the venture space was facing challenges in securing capital, while there are some strong technology platforms focused on collecting, storing, lending, and sending money that form a critical part of the value chain, like payroll and property management. The competitors in this space were often older systems that, while effective, were not operating as efficiently from a cost perspective. This situation allowed us to acquire platforms at favorable prices that align well with our core customer base, such as payroll and our Prisma product, which enhances our presence in property management and treasury activities. Payroll and benefits services are essential for every business. With a few hundred thousand small businesses in our network, it’s clear that if we offer competitive pricing, attract them into our sales funnel, and support strong sales teams, we can foster growth in small businesses. This process boosts the value of our partners' portfolios at Priority and explains the consistent acquisition volumes and loyalty in the SMB market. We are focused on investing in their success, which is what Tech Ventures aims to achieve, and we are optimistic about the prospects in this area, especially considering our entry price.

Operator

And our next question today comes from Tim Switzer at KBW.

Speaker 7

I have a couple of follow-ups on the capital stack with this tuck-in acquisition you guys are talking about. Is that anything where you might need to raise more debt for it? Or will there be debt coming along with it? And do you guys have any plans at all to utilize the share repurchase authorization?

Speaker 3

Sure. The acquisition is largely prefunded, right? So the $1 billion of debt was obviously an upsize from the existing debt level we had. Part of that increase in the proceeds went to prepaying the deferred consideration on Plastiq. The balance of it went to the balance sheet in cash, and we will be there for this tuck-in acquisition, assuming that it closes. If not, it will remain there as we continue to look at opportunities in the broader marketplace. But we're excited about this opportunity that's in front of us. It won't have a large impact on the balance of this year. But going into the full year '26, that will have a nice uplift for us on the rest of the P&L.

Speaker 7

Can you discuss whether you have experienced any significant effects from tariffs and macroeconomic uncertainty? If the situation were to change and the labor market weakens, how would that affect your overall revenue outlook, especially in relation to SMB compared to Enterprise?

Speaker 2

Yes. Let's have Tim discuss the SMB segment. As we've shared, we have intentionally developed counter-cyclical business lines that perform well during economically challenging times. I want to mention the counter-cyclical aspect that mitigates any pressures in SMB, which at this moment, we are not experiencing. Tim, go ahead.

Speaker 3

Sure. Tim, I would like to provide a more nuanced response to your comments about the SMB sector and the lack of impact from the tariffs. It's difficult to separate the effects of tariffs from the broader economic situation. We have been experiencing some challenges with same-store sales that have persisted for several quarters. This could be related to the economy or tariffs. I don't want to claim that we're completely unaffected in the SMB area, as that likely plays a role in our situation. However, we are managing to keep ahead of these challenges. Our ISO base is expanding, we're bringing more ISOs onto the platform, and we're continuing to grow the core business at a faster rate. So we are successfully navigating some of these headwinds.

Speaker 2

The other thing I'll note that gives us optimism for the remainder of the year is that our ISV partners have continued to grow. We have several contracted partners that are just beginning to contribute, which gives us confidence in the stability of the acquiring segment. Regarding potential impacts from the labor market or tariffs, we usually see our B2B payables segment accelerate in those environments because working capital becomes a larger concern; companies look for solutions like Plastiq and our payables suite to extend their working capital. This has been advantageous in previous economic cycles, and we expect it to continue. Additionally, in the CFTPay segment, when consumers feel more stressed, they tend to seek assistance. We are well-positioned to collaborate with our partners in that segment to provide that assistance, and we generally see enrollments increase.

Operator

And our next question comes from Harold Goetsch with B. Riley.

Speaker 8

Congratulations on your strong execution. I wanted to ask about some of the larger ISOs you are successfully partnering with. Can you describe their go-to-market strategy? Are they focusing on selling a software-enabled solution or a point-of-sale system, whether yours or through resale? I’d like to understand what is working in the SMB sector, as it seems to be growing significantly faster than the card network's 6% to 7% growth. You clearly have achieved success there, and I’d like to learn more about it.

Speaker 2

Yes, we focus on a technology suite that allows for a more agile approach to vertical solutions that our resellers emphasize. This has proven beneficial. While it includes point-of-sale systems to some degree, our real value proposition lies in the range of options available to improve cash flow and optimize working capital. We enable businesses to customize their solutions based on their specific operations, which has been effective. It’s not a one-size-fits-all approach, and this success stems from our deep understanding of our reselling partners and providing them with the flexibility to leverage their strengths.

Speaker 3

I would just add on to that, Hal, that I think the other component in addition to the technology Tom talked about is having high-quality customer service, right? And being available for those reselling partners to get problems solved as well as the merchants to solve their issues. So I think having that high level of customer service and actually having somebody pick up the phone and resolve that problem is also a key component for us.

Operator

And this concludes the question-and-answer session. I'd like to turn the conference back over to the management team for any closing remarks.

Speaker 2

We would like to thank everyone for their ongoing interest in Priority. I appreciate your final comment about our execution, and I want to assure you that we will remain focused on that. Thank you, everyone, and we look forward to meeting again next quarter to showcase our execution.

Operator

Thank you. This concludes today's conference call. We thank you all for attending today's presentation. You may now disconnect your lines, and have a wonderful day.