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SCI · Service Corp International
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Earnings call · FY2021 Q3

Service Corp International (SCI) Q3 2021 Earnings Call Transcript

Concluded Oct 27, 2021
Oct 27, 2021 33 turns
Period
FY2021 Q3
Runtime
Sources
3 artifacts

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Transcript

Read the speaker-labelled prepared remarks and analyst questions.

Operator

Good day, ladies and gentlemen, and welcome to the SCI Third Quarter 2021 Earnings Conference Call. All participants will be in listen-only mode. After today's presentation, there will be an opportunity to ask questions. Please note, this event is being recorded. I would now like to turn the conference over to SCI management. Please go ahead.

Speaker 1

Thank you, and good morning. This is Debbie Young. Welcome today to our company's review of business results for the third quarter of '21. I hope everyone has had a chance to review our press release we issued yesterday. Before we begin with the prepared remarks from Tom and Eric, let me remind you that we will be making some forward-looking statements today. Any comments made by our management team that state our plans, beliefs, expectations or projections for the future are forward-looking statements. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those contemplated in such statements. These risks and uncertainties include, but are not limited to, those factors identified in our earnings release and in our filings with the SEC that are available on our website. During this call, we will also discuss certain non-GAAP financial measures. A reconciliation of these measures to the appropriate GAAP measures can be found in the tables at the end of our earnings release and also on our website under the Investors Webcast Events section. With that out of the way, I'll now pass it on to Tom Ryan, our Chairman and CEO.

Tom Ryan Chairman

Thank you, Debbie. Hello everyone. And thank you for joining us on the call today. This morning, I'm going to begin my remarks with a high level overview of the quarter, followed by a more detailed analysis of our funeral and cemetery results. And finally, comment on our guidance for the fourth quarter, as well as our updated thoughts and expectations now for 2022 and 2023. As a broad overall comment, let me just say that 2021 has certainly exceeded our expectations. What we have been able to accomplish in the last two years has been remarkable. Our services and care for our communities has been needed more than ever. And in these unprecedented times, our team has risen to the challenge with grace and unwavering commitment. I am so proud of our team and continue to be amazed by their dedication and support. Now for an overview of the third quarter, let's start by taking you back to our mindset the last time we spoke in mid-July. We were seeing a declining trend of COVID deaths that began during the second quarter. This downward trend coupled with the IHME's outlook was reflected in our earnings guidance for the back half of 2021. Shortly thereafter, came the impact of the Delta variant, and we saw an unexpected surge in COVID and non-COVID mortality that began in August and has continued into October. Therefore, we have seen funeral volumes and cemetery revenues that have exceeded our previous expectations. Now diving into the highlights of the third quarter; we generated adjusted earnings per share of $1.16, a 47% increase over the prior year quarter. The primary driver of the earnings per share growth was mainly the results driven by increases in both volume and sales average. The cemetery segment also delivered strong revenue growth, which was generated by both at-need cemetery revenue growth and continued strength in pre-need cemetery property sales production. At a high level, adjusted operating income grew $74 million and contributed over 85% of the increase in adjusted earnings per share. The remaining increase was primarily the result of fewer shares outstanding. Now let's take a deeper look into the funeral results for the quarter. Overall, the funeral segment performed better than we expected. Total comparable funeral revenues grew $70 million or 14% primarily due to improvements in the sales average, as well as continued strong volumes from the Delta variant COVID impact and from excess non-COVID deaths, which tended to skew younger and were more pronounced in smaller markets. Recall that the third quarter of 2020 volumes were up about 19% year over year and we grew another 3% on top of that this third quarter, which we had not anticipated in our guidance from the second quarter call. Core funeral revenues grew by $48 million led by an impressive 8% increase in the funeral sales average and a 3% increase in funeral volume. The sales average continued to climb sequentially and is up about 4% over the 2019 pre-COVID third quarter. Our percentage of families selecting services has essentially returned to pre-COVID levels, and the funeral sales average is also being positively impacted by an uptick in ancillary revenues, such as flowers, catering, and by a lower discount rate. The favorable impact of these positive trends has been slightly reduced by a modest 60 basis point increase in the core formation rate. Pre-need funeral sales production for the third quarter grew $50 million or nearly 22%, which exceeded our expectations. Both our core funeral home and SCI direct businesses hosted strong production increases against an easier comparison quarter in 2020. The high insurance production component also generated a $7.5 million increase in general agency revenue. We continue to see growth in marketing leads from both digital and seminars that have not only very successfully generated pre-sales production, but have done it at a lower cost. On the core funeral home sales production front, we saw average revenue for contract increase by almost 8% to over $6,000. As an increasing percentage of our pre-customers are choosing some form of service. From a profit perspective, funeral profit increased $40 million and the gross profit percentage grew 400 basis points to 28%. The incremental margin percentage generated from the core revenue increase was slightly reduced by an increase in lower margin ancillary revenues and elevated staffing service levels compared to the somewhat more limited service structure we operated under during the third quarter of 2020. Additionally, we experienced elevated fuel and energy-related costs. Now shifting to cemeteries, comparable cemetery revenue increased more than $42 million or 11% in the third quarter. In terms of the breakdown, at-need cemetery revenue generated $20 million or 47% of the growth, driven primarily this quarter by a higher quality core average sale, an impressive increase in at-need large sales, and by a modest increase in contract velocity. Recognized preneed revenues generated about $16 million or 37% of the revenue growth, primarily due to higher than expected pre-need cemetery property sales production, as well as higher recognized pre-need merchandise and service revenue. Additionally, we achieved a $7 million increase in perpetual care and trust fund income, primarily due to the timing of capital gain. Pre-need cemetery sales production grew $25 million or 8% in the third quarter, which exceeded our expectations; a higher quality core sales average accounted for the majority of the increase, followed by growth in large sales activity. The institutional implementation of beacon in our semi-sales presentations has led to a reduction of discounting that is having a favorable impact on core sales efforts. Although we expected a tougher comp on the velocity side, the number of printing contracts sold actually grew modestly in the quarter, which also contributed to the increase. As I mentioned in my pre-funeral discussion earlier, we continue to see production growth from our marketing-generated leads program that very successfully generated pre-sales production. Additionally, we are seeing improvements in key sales metrics, such as appointment and close rates; cemetery gross profits in the quarter grew by approximately $28 million and the gross profit percentage increased 300 basis points to 38%. Similar to the funeral segment, the incremental margin percentage on the revenue increases was slightly reduced by elevated staffing and maintenance costs associated with operating full-service cemeteries as compared to the limited service structure during the third quarter of 2020. Now let's talk about our revised outlook for 2021 based upon better than expected results. In the third quarter, we are again raising our guidance to an earnings per share range of $4.15 to $4.45 for the full year 2021. This increases the midpoint by an additional 95 cents and represents a 33% increase over our 2020 results. This raise in our guidance is primarily due to the earnings per share outperformance delivered in the third quarter. Additionally, we have increased our projected earnings per share for the fourth quarter, primarily due to higher than originally anticipated funeral items and higher than anticipated at-need cemetery revenues, both being impacted by an increase in Delta variant morbidity and non-COVID excess deaths. The midpoint of our fourth quarter guidance of $0.89 per share would still be a decline in earnings per share compared to the $1.13 earned in the fourth quarter of 2020. Within our funeral segment, we are anticipating a comparable volume decrease in the highest single-digit percentage range in the fourth quarter of this year versus a very strong prior year quarter, which was up over 17%. Meanwhile, we expect the average revenue per case to continue to compare favorably, growing in the mid-single-digit percentage range for the last quarter of the year. Finally, we forecast pre-funeral sales production to grow in the high single-digit percentages for the fourth quarter versus the prior quarter. On the cemetery side of the business, we expect at-need cemetery revenues for the fourth quarter to be relatively flat compared to the prior year quarter. This is comparing against a phenomenal 2020 fourth quarter that delivered a 30% increase compared to 2019. As far as pre-sales production goes, we expect a flat to low single-digit percentage increase in the fourth quarter when compared to a robust fourth quarter of 2020, which was up over 16%, culminating back-to-back years of impressive 20% plus growth in 2021. I'm sorry, in 2020. And in 2021 when looking out over the next couple of years, we expect COVID to have a negative pull forward effect on revenues and earnings temporarily. Like many other companies, we also expect to experience mild wage and supply chain cost pressures in the near term. Having said all that, this crisis has accelerated the utilization of technologies resulting in enhancements that improve our effectiveness and resulting cost efficiency in our field operations within our sales teams and our support functions. Compound that with improvements in our capital structure through share buybacks and managing our debt maturity profile, and we expect to generate impressive earnings per share compounded annual growth rates, both in the next two years and well beyond to emphasize the strength of our post-COVID operating platform and capital structure. I will again give you an example, utilizing the $0.90 in earnings per share we reported in 2019 as our pre-COVID base; in 2022, we expect the impact of COVID to begin to wane, thereby bearing the brunt of the pull forward effect. Even with funeral volumes down double-digit percentages, and now we're looking at roughly 15,000 funeral cases less than we did in 2019, we will lead at the midpoint of our models. Our 2022 earnings per share can reflect a 14% compounded growth rate over the three-year period, resulting in a $2.80 earnings per share for 2022. Beyond 2022, we believe that the pull forward effects should begin to wane and a trend of year-over-year growth should begin, as we approach an aging baby boomer cohort with a leaner and more technologically efficient and effective operating model. We continue to believe that we will see 2023 earnings per share approaching $3.25, which would maintain that 14% earnings per share target over the four-year period. I wish I had never heard of COVID-19, but it is a reality. Our company, country, and world have had to deal with and are dealing with. I am so very proud of our team, what they have done in helping our communities while finding a way to make our company an even better one in a post-COVID world, all the way, generating such impressive earnings growth for our stakeholders. In closing, thank you again to our entire SCI team for your selfless dedication to our client families and the communities that place their trust in us. With that operator, I'll now turn it over to Eric.

Thanks Tom and good morning, everybody. I think I'm going to start off the same way Tom just ended with the most important message of the day, and that's to first acknowledge and thank our great team of associates at all of our funeral homes and cemeteries that have been working tirelessly during these very busy and let's face it, very challenging times. The months of August and September were very busy months for us, and I continue to personally be amazed. And I have to say also humbled at how well our teams are able to take care of our client families and our communities when they need it the most. I want you to know that we appreciate each and every one of you on the SCI team. So in my remarks this morning, I'll walk you through our cash flow results in capital deployment for the quarter, and I'll provide some comments on revised full year 2021 cash flow guidance and financial position. And then just like Tom did, I'll briefly discuss our 2022 and 2023 outlook. So let's start with the quarter; adjusted operating cash flow increased by $37 million to $232 million compared to $195 million in the prior year. The drivers for this growth were the impacts from the Delta variant that drove unexpected increases in COVID deaths, but we also did see unexpected increases in non-COVID deaths that were impacting both our funeral and our cemetery operations. In addition to this strong adjusted EBITDA growth, which amounted to about $60 million, we also benefited from a decreasing cash tax of about $28 million. So remember in the third quarter of last year, cash taxes were unusually high. We had to pay approximately $50 million of federal and state income taxes that were deferred from the second quarter of 2020. So these positive cash flow items were somewhat offset by a net use of working capital in the quarter, which primarily related to an increase in payroll taxes. And again, we need to remember that last year we were able to defer quarterly payroll taxes under the CARES Act, which totaled approximately $42 million for SCI for the full year of 2020. So in this current year quarter, we are required to pay half of that amount or about $21 million. The remaining half, the other $21 million, will be paid in the fourth quarter of next year 2022. So during the quarter, we also deployed about $280 million of capital, which is the second highest quarterly capital deployment that we've seen recently in history. This capital went to reinvesting in our businesses, first expanding our footprint and ultimately returning capital to our shareholders. So now into the breakdown, we invested $65 million in our businesses with $40 million of maintenance capital and $25 million of cemetery development capital. Our maintenance capital not only affects improvements made to our facilities, but also investments in more contemporary customer-facing technology for the cemetery development capital spend. We started this quarter making up some ground toward our annual target, but we continued to experience some construction delays, primarily on the permitting side for some of our larger development projects. But at this point, I still believe we'll end the year with around a hundred million of capital development spent. From a growth capital perspective, during the quarter we invested about $20 million which consisted of $10 million for funeral home new build opportunities, $5 million on business acquisitions, and $5 million on real estate acquisitions. Touching on that acquisition pipeline for a moment, we're excited as we look at the opportunities we are working on for the remainder of 2021. By the way, we remain confident that we'll be able to close several transactions during the fourth quarter that will get us to our $50 million to $100 million annual acquisition target we've been describing during the year. Finally, we deployed just under $200 million of capital to shareholders through dividends and share repurchases. The dividend payments in the third quarter totaled just under $40 million, and this reflects the nine and a half percent increase to 23 cents per share per quarter that we announced in August. So shifting to a few comments on our updated outlook. As you saw this morning, we were increasing our adjusted cash guidance for 2021 by about $150 million. So the guidance went from $700 million to $750 million to a newly revised annual guidance range of $850 to $825 million. So when we compare to 2020, this new midpoint of $888 million represents an increase of about 10% or $83 million over last year. So let's talk about a little color on this $150 million increase. It is primarily driven by an approximate $210 million increase in cash earnings, which are associated with the 95 cent increase at the midpoint in today's revised EPS guidance. As noted earlier, this increase is primarily due to the outperformance in earnings during the third quarter on increased mortality, as well as expected cash flow increases in the fourth quarter on higher funeral volume and at-need cemetery expectations. The increase in cash earnings is partially offset by about a $50 million increase in cash taxes and other working capital uses, so we're now expecting closer to $260 million of cash tax payments in 2021 or an additional $50 million over the $210 million that we've mentioned in August, again, due to these higher expected earnings. So looking forward to 2022 next year, while there's still a lot of variables to try to predict, you should expect our cash flow to decrease in 2022 in line with the earnings expectations that Tom just described as the impact of COVID wanes. However, our expected cash declines should be buffered by lower cash taxes on these lower cash earnings. Looking forward to 2023, we expect to be on an increasing growth trajectory as we approach an aging baby boomer cohort, utilizing our services, and again, along with the leaner, more technologically efficient and effective operating model. So the underlying stability of our cash flow, as well as the strong financial position we have, give us the confidence and flexibility to continue being opportunistic and deploying capital to the highest relative return opportunities for many years, at least for the next several years. In closing, we continue to have a solid balance sheet bolstered by a significant amount of liquidity, consisting of about $400 million of cash on hand plus about $1 billion of our long-term bank credit facility. Early in the year, we completed a debt refinance transaction that not only refinanced some notes that would've been due later in 2021, but also allowed us to repay the outstanding balance on our revolver, which will provide us with plenty of flexibility to fund a future pipeline of acquisitions or other capital deployment for several years. Additionally, this transaction reduced our interest rate risk. We increased our proportion of fixed-rate debt now to just over 80%. Our leverage ratio at the end of the quarter remains below three times—it's actually about 2.4 times. As we have noted in the past, looking beyond the impacts of this pandemic, we continue to expect our leverage to naturally return to our targeted leverage range of three and a half to four times net debt to EBITDA. And I think this will happen towards the end of 2022. So finally, our results in the quarter, as well as the first nine months, have really been impressive, and I would like to once again thank all of our frontline associates for their efforts. We intend to finish the year strongly, and we believe we are very well positioned for future growth. So with that operator, that concludes our prepared remarks. I now like to turn it over to you for questions.

Operator

Thank you, Sir. We will now begin the question and answer session. We'll take our first question from John Ransom from Raymond James. Please go ahead.

Speaker 4

Hey, good morning. Thanks for all the detail on 2022. One thing that's been a little challenging is to model segment margin with these big moves in revenue. So if we think about the decline in death next year, how do we think about that in a couple ways, one just thinking about your funeral and cemetery gross margin, and secondly, how are you thinking about the knock-on effect that to your cemetery?

Tom Ryan Chairman

Okay, John, thank you for the question. The reduction, John, once you experience that reduction in death that we all hope for is obviously going to be more pronounced on the funeral side of the business. So as you think about margins historically on the funeral side, they have probably been closer to 20%. And so as you think about these declines in the pull-forward effect, you probably expect those margins to dip down into the, I'd say high teens, as most likely. While that's occurring, on the cemetery side, really a lot less. So, I think this quarter, we reported 38%. I think we're comfortable even in models where we see the death rates decline because again, our printing sales while that's a lead source for us, we feel like we've done a lot of things to enhance our ability to deliver that. So again, I think we're very comfortable seeing the cemetery margins pulling back into the low thirties, but that's probably an area that we feel pretty confident about.

Speaker 4

And what about the cemetery pre-need situation?

Tom Ryan Chairman

Yeah, I think that would be inclusive into the margins of cemetery, but I think as we think about year-over-year, clearly because of the success we've had, we could experience some slight declines in our pre-need production, but even in a terrible scenario that we'd anticipate, I don't see that going backwards very much. I see it declining year-over-year, but probably in single-digit type of area. And then John, kind of building back on that newer platform, because again, as you look at year-over-year trends, once we establish that 2022 baseline, we get back to what we believe will be able to grow that in the mid to high single-digit percentages and maybe even better. We're still trying to measure the impact of the different things that we've done, be it from implementing beacon on the cemetery side, be it from utilization of the Salesforce platform and the tools that we use now. And we really are driving better behaviors, and we're utilizing facts to generate sales growth. We've got better lead capabilities now, particularly on the digital side, and we're getting better and better and more effective. So I just feel very confident that once we work through the issue with the pull forward, we're going to continue to grow it very impressively.

Speaker 4

Great. And just last one for me, Eric, this is a small point, but given the back-end loaded nature of M&A this year, do you have an estimate of the full-year EBIT effect in '22 versus the partial year in '21, just from a Tommy standpoint?

No, I don't think we do yet because we don't know which ones we're going to close. What I can give you as guidance, John, if you wanted to model something is, I think year to date, we're pretty low in terms of how these transactions have ebbed and flowed. So we probably spent, and I'll call it $10 million to $15 million. And ultimately I think we're going to get well into that $50 million to $100 million. I'm more hopeful to get toward the high end of that, and then the type of multiples, you know, that we're paying. The pre-synergy multiples are in that eight to nine times. And then, you take a turn off immediately for some of the purchasing power we have, and maybe another turn as we find other synergies, depending on how well the acquisitions tuck to the existing network. But these deals we're talking about, I think we're somewhat pleased with the type of footprint they have versus our existing network.

Speaker 4

But something like $5 million to $8 million wouldn't be crazy. Just as an incremental contribution next year.

Yeah, I would say so.

Speaker 4

Okay. Thank you. That's all for me.

Operator

Thank you. The next question comes from Scott Schneeberger from Oppenheimer. Please go ahead.

Speaker 5

Thanks very much. I'm curious, and you've covered it, but covered it seemingly at a high level about all the efficiencies in cemetery that are going to keep this margin elevated. Could you just give us I guess a taste of the magnitude of these main drivers? I've heard sales support and a few other items. Could you just talk about the biggest drivers, degree of magnitude of what's doing it, and maybe some anecdotes of areas that you directly experienced that we could better comprehend how these efficiencies are occurring? Thanks.

Tom Ryan Chairman

Sure, Scott. Some of the natural things that are in there, and part of its market driven, so this isn't necessarily efficiency, but if you look at the trust income contributions that you're seeing across the spectrum, merchandise, and service on the cemetery side, and even on the funeral, we've got a really good, I'd say cumulative return that's beginning to flow into our margins and cash flow. So start with, you know, as long as that's still there, and again, you could even absorb a bad year or two because remember that's a cumulative performance over an eight to ten-year period. A really strong the other things kind of across the board that I was mentioning because I think I mentioned that we're seeing it in operations. We're seeing it in sales, we're seeing it in the back-office piece. For instance, on the operational side, we utilize a full-time equivalent operating metric and through all this with, you know, trying to understand better how to utilize people and resources, we have implemented technology and found ways to reduce our part-time and overtime usage as an example within a market and managing staffing levels. So we're seeing that kind of play out and stick to a certain level, and we can utilize that as things change. On the selling front, we've seen as an example, digital leads; we've talked a little bit more about how we're leveraging that more. We utilized WebEx in interacting with consumers, cutting down the amount of time that our salespeople are spending and making them more efficient. I talked about the two implemented technologies recently, both beacon and Salesforce as an example, because of the crisis, it forced our entire sales team to really dive deep into Salesforce. And now Salesforce is a very, very effective tool. It reduces the amount of travel that we have to do; it allows us to train better off that platform. Beacon has reduced the amount of discounting that's being done because it allows us some discipline around that that ties back into compensation. So really it’s the institutionalization of these great tools that were out there that COVID kind of forced us to do. And now they're just part of the way that we do business. And then I think on the overhead front, again, we're utilizing WebEx meetings; we've cut back dramatically on travel that, you know, aren't going to return to the pre-COVID levels. We've onshored certain functions around the globe, understanding the impacts of being a supply chain that's offshore, and found more efficient and effective ways to do that. So hopefully that means there's a lot of little things that kind of add up, and we're seeing those benefits, and we believe those benefits are going to stick over time.

Speaker 5

Thanks, Tom. I appreciate that. That's helpful. I have a follow-up on that and then another question; the follow-up real quickly—lots of industries out there are enduring labor struggles. You guys are showing very nice margins and seemingly operating well in that environment. You just mentioned reducing part-time and overtime items like that, but could you just touch real quickly on the labor dynamic and if that should be disruptive at all or anything else on the labor front particularly as we enter 2022? Thanks.

Tom Ryan Chairman

Sure, Scott, thank you. First of all, let me say this: I think generally our labor, when you think about the business that we're in, it is something that is near and dear to people's hearts. I feel like people view this as, you know, God's work, if you will. And, and so I analogize it to what goes on in the hospitals. I mean, people enter this profession because they want to help others at a different point in time. So I think we start off with, we've got a unique workforce that is passionate about what they do. Having said that, you're exactly right. There's labor tightness out there. We're seeing it in certain markets. I think we would anticipate that we're probably going to see a bit of an impact as we move forward. I kind of mentioned it in our comments. There's definitely wage inflation going on. We've tried to do everything we can by making those adjustments; we've over the period of time done some, you know, special bonuses, hero bonuses for our people. We've issued a year-end bonus last year to reflect the hard work and dedication of our folks. So we're trying to do everything we can both monetarily and also, I would say just culturally to support particularly our field personnel that are out there in the trenches doing this hard work. So we're very keenly aware of the issue. And I do expect some wage pressures, but I do believe it's very manageable, particularly as you look at other industries. I mean, I don't think we're the trucking industry. I don't think, you know, some of the things you're seeing on the restaurant side. There's not the same level of passion when you think about our workforce and what they're doing every day.

Speaker 5

Thanks, I appreciate that. And just the other question, if I could, funeral revenue per service is up over 2019 levels. Could you just speak to what has occurred for that to have returned so strongly? Thank you.

Tom Ryan Chairman

Yeah, I think what it's saying is we're seeing more and more people that are beginning. You know, if you remember, Scott, from 2019 to 2020, we had a pretty significant drop in the people choosing service, some form of service, whether cremation or burial, and we were a little concerned about it. I think there were some industry pundits out there saying, you know, this is the end of a traditional funeral service and people are going to be more efficient. We were pleasantly surprised that levels have rebounded and rebounded to a point, I think in October now where burials are higher, information back to pre-COVID levels. We're just seeing people that want that, that find what we do, remembrance celebration that they're choosing those things. When they choose an SCI, that's what they're coming to us for, and our people are great at giving that service. The other thing is some of the ancillary things that we do. As an example, we're selling a lot more flowers than we did, you know, two years ago, three years ago, four years ago. A lot of that, quite honestly, is being driven by a great digital strategy that Jamie Pears and her team have helped us tap into. We feel really good about that going forward. When you look at the catering side, really the same thing. A lot of ancillary products and services go into that. The other thing that I would just mention is the pre-backlog. You know, we've spent a lot of time developing that pre-need backlog with our Salesforce, and we're seeing averages coming out of the backlog now that are super impressive, you know, in the $6,400 level. That's, you know, trust income built up selling good product that's coming out. So I think those are the things that are really pushing levels above 2019. We see those trends continuing.

Speaker 5

Great. Thank you very much. Taking your request.

Operator

Thank you. The next question comes from Joanna Gajuk from Bank of America. Please go ahead.

Speaker 6

Thank you. Just first, I guess a couple of follow-up questions on the discussion around deal activity. When you were talking about, I guess pushing or still expecting those deals to be done this year when you talk about your 2022 outlook, does that include that amount of deal contribution that you outlined?

Tom Ryan Chairman

Yeah, that I think 2022 would reflect that, Joanna. And, and again, I hesitate, there’s so much uncertainty around what's to happen. So we're just trying to give you guys our best guess, you know, that assumption really would say that COVID goes in a corner pretty quickly here, and we're going to have a little bit of continued impact from that. The other thing that we're trying to wrap our arms around is, you know, what we’re seeing in excess death is not all COVID; again, we're beginning to see deaths related to a variety of other things, probably more tied to both physical health and mental health that we can't project what's going to happen with those numbers. People obviously lost a lot as people went in for cancer screenings for annual check-ups, and the impact of that is surely being reflected in the numbers. I don't think that's something that necessarily goes away. So there's a lot of uncertainty around what we think those volumes are. In my opinion, we're probably being a little conservative to say, Hey, if this went away, how are we going to manage our cost structure? What are we going to do with our excess cash? But again, I think as we get closer and hopefully in February, we have a better idea of really what's going on. So I feel pretty good about our 2022.

Speaker 6

Sure. No, that's definitely good. I just want to confirm that and the other, I want to follow up on that discussion. When you talk about multiples, are you seeing multiples moving higher? I guess there are other players in the market also doing or consolidating locations in the US. So is there some pressure on multiples? And I guess also are you expecting kind of acceleration or slowing down of deal activity into next year?

Tom Ryan Chairman

Yeah, I think first, let me speak to the accelerating. Clearly, the Biden tax plans that have been out there have motivated some people that were, you know, probably in the window thinking about selling their business to get out there. So I do think we're seeing an influx of activity associated with that. To Eric's point, this is why I think we'd expect the fourth quarter to be a nice closing quarter as you think about acquisitions. As far as pricing goes, I guess I'd say two things. There's clearly a little more robust activity that's probably putting a little bit of upward pressure. The other unique factor you have is COVID, right? So am I selling off my 2020 results or my 2021? I think that's one of the confusing aspects of trying to understand what you’re paying a multiple off of. That again, probably puts some confusion and maybe a little bit of upward pressure. But overall, I mean, these deals that we're looking at and competing for, they're going to have meaningful right-to-return that, you and our other stakeholders would see as a good use of capital. So we feel good about it.

Speaker 6

Thank you. That's helpful. And one last follow-up because you also mentioned, I guess, sounds like wages obviously been on the rise, but I guess so far this year, you know, it's being masked by the very strong revenue results, but you also mentioned elevated fuel and energy costs. So how should you think about the magnitude of things there? Thank you.

Tom Ryan Chairman

Sure. So the elevated energy costs again, really tie back. If you think about it, we've got what, 1600 funeral homes that all have electricity, air conditioning, whatever it may be. Clearly, we operate a lot of vehicles when you think about the energy costs, particularly both in the cemeteries and at the funeral homes. So those are really just correlating with what's going on with natural gas and, you know, oil prices, which as we all know, were very, very low and we enjoyed that benefit, and they've really spiked. Oil's up over $80. Gas is trading between five and a half and six bucks. So those, you know, convert into usage in our homes. Now, the good news for us is we're utilizing technology to manage those costs a little bit better. So we've got existing programs and improvements that we're working on today that I think will allow us to manage usage better, both from an environmental perspective, as well as kind of lowering the costs. So we're on it, and I believe we'll manage that, but I think you can correlate that with what's going on with natural gas and oil prices pretty well. It's not a meaningful enough number to move it. I just want to give a little bit of flavor. You know, we sell on the funeral side incremental revenue should deliver, you know, somewhere around 65% margins. I think we saw 57, 58. So explaining, you know, why did you get the 65%? Well, a little bit of it is energy, a little bit of it, some of these other things. So we still feel very good and very able to manage those energy costs, staffing costs, and really, you know, whatever comes our way.

Speaker 6

Okay. That's a very helpful caller. Thank you so much.

Operator

Thank you. This concludes our question-and-answer session. I would like to turn the conference back to SCI management for any closing remarks.

Tom Ryan Chairman

Thank you again, everybody for being on the call today. We really appreciate your questions and your comments. The only other thing I have to say is go ask us; we'll talk to you in a few months. Thank you very much.

Operator

Thank you. The conference has concluded now. Thank you for attending today's presentation. You may now disconnect.

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