Hello, and welcome to the GXO Second Quarter 2024 Earnings Conference Call and Webcast. My name is Dana, and I will be your operator for today's call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. Please note that this conference is being recorded. Before the call begins, let me read a brief statement on behalf of the Company regarding forward-looking statements, the use of non-GAAP financial measures and the Company's guidance. During the call, the Company will be making certain forward-looking statements within the meaning of applicable security law, which, by their nature, involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those projected in the forward-looking statements. A discussion of factors that could cause actual results to differ materially is contained in the Company's SEC filings. The forward-looking statements made in the Company's earnings release or made on this call are made only as of today, and the Company has no obligation to update any of these forward-looking statements, except to the extent required by law. The Company may also refer to certain non-GAAP financial measures as defined under applicable SEC rules during this call. Reconciliations of such non-GAAP financial measures to the most comparable GAAP measures are contained in the Company's earnings release and the related financial table on its website. Unless otherwise stated, all results reported on this call are reported in United States dollars. The Company would also remind you that its guidance incorporates business trends to date and what it believes today to be appropriate assumptions. The Company's results are inherently unpredictable and may be materially affected by many factors, including fluctuations in foreign exchange rates, changes in global economic conditions, consumer demand and spending, labor market and global supply chain constraints, inflationary pressures and the various factors detailed in its filings with the SEC. It is not possible for the Company to actually predict demand for its services, and therefore, actual results could differ materially from guidance. You can find a copy of the Company's earnings release, which contains additional information regarding forward-looking statements and non-GAAP financial measures in the Investors section of the Company's website. I will now turn the call over to GXO's Chief Executive Officer, Malcolm Wilson. Mr. Wilson, you may begin.

Thanks, Donna, and good morning, everyone. I appreciate you joining us today for our second quarter 2024 earnings call. With me in Greenwich are Baris Oran, our Chief Financial Officer; and Kristine Kubacki, our Chief Strategy Officer. GXO has delivered a strong second quarter, rounding out a great first half, and we're pleased to be reaffirming our full year 2024 guidance today. During the quarter, we signed about $270 million of new business wins. Our pipeline grew for the third consecutive quarter standing at a new 12-month high of $2.3 billion of high-quality opportunities. We're also seeing contract duration increase, as customers look to outsource to a trusted partner with global scale who can manage the complexity of their supply chain. We're particularly proud of our progress in Germany, the largest European economy, which has been part of our growth strategy since the spin. During the quarter, we've signed a new deal with Tchibo, a leading German retailer and coffee distributor, and we've gone live on the 20-year nearly $1 billion contract with Levi's that we announced in May. We're also pleased to have expanded our relationships with several long-standing customers this quarter, including Boeing, Guess, Marks & Spencer, and Raytheon. Our land and expand strategy remains a core tenet of our long-term organic growth plan. And today, about half of our revenue comes from customers we've grown to serve in more than one country. New contracts we win are the key to our growth. Through the first half, we've won more than $520 million of new business. And given our increasing pipeline, we're on track to sign a record amount of new business this year, underpinning our growth in '25 and beyond. As we've mentioned, we believe we saw the bottom of the inventory cycle in the fourth quarter of last year. We're beyond that inflection point, and we're seeing volume trends beginning to improve. At an industry level, e-commerce has returned to sustainable structural growth. Customer demand for outsourcing has remained strong throughout the cycle, as customers look to improve productivity, reduce complexity, and recognize their supply chain as part of their strategy. About half of the contracts we've signed this quarter were for newly outsourced activities. We're also pleased to have completed our acquisition of Wincanton in the second quarter. This deal exemplifies our M&A strategy. In Wincanton, we've acquired a platform to expand our presence in target verticals across the U.K. and Europe, including aerospace and defense and industrials. We have acquired Wincanton at an attractive valuation. We look forward to accelerating our future organic growth with this acquisition as we have done with our expansion in Germany. In both Europe and U.K. markets, we're seeing our customers grow more confident and launch new and larger projects. This bodes well for our future growth, along with our acquisition of Wincanton. In North America, while we're currently seeing softer demand for goods, we've signed record new business wins in the first half of this year. Our long-term contractual business model gives us confidence in delivering our 2027 targets of $15.5 billion to $16 billion of revenue and $1.25 billion to $1.3 billion of adjusted EBITDA. And with that, I'll pass you to Baris to walk you through the quarter. Baris, over to you.

Thanks, Malcolm. Good morning, everyone. In the second quarter, we generated record revenue of $2.8 billion, growing 19% year-over-year, of which 2% was organic. Our organic growth was driven by strength in diverse parts of our business, including aerospace, data center supports, and omnichannel retail, led by cold storage supply chain. Our adjusted EBITDA this quarter was $187 million, and we delivered $31 million of free cash flow. Our operating return on invested capital remained above our target at 32% as we continue to invest in high-return projects, fulfilling our organic growth. Our financial position remains rock solid, and we are committed to maintaining our investment-grade balance sheet. Our net leverage was 3.1x as of the end of the second quarter. We are expecting leverage levels of about 2.5x by the end of the year and less than 2x by the end of next year. We have no debt coming due in 2024. Our sequential acceleration in organic revenue growth in the second quarter reflects that we have seen an inflection point in our business. As Malcolm mentioned, we also completed our acquisition of Wincanton this quarter. We are thrilled to have acquired this business at an attractive valuation, and we are well positioned to quickly deliver on our synergy targets of $55 million. We expect the acquisition will be accretive to earnings this year, with double-digit accretion to adjusted diluted earnings per share once we fully integrate the two companies. Beyond cost synergies, we will look forward to leveraging Wincanton's expertise to accelerate our growth in the aerospace and defense and industrial verticals in the U.K. and Europe, in line with our M&A strategy. Turning to our guidance. As Malcolm mentioned, we are reaffirming our view for the rest of the year. For the full year of 2024, we expect to deliver organic revenue growth of 2% to 5%, adjusted EBITDA of $805 million to $835 million, adjusted EBITDA to free cash flow conversion of 30% to 40%, and adjusted diluted earnings per share of $2.73 to $2.93. We also expect to continue to deliver an operating return on invested capital above 30%. While we are seeing many improving trends in our business, the tone of our customer conversations continues to reflect prudence in near-term growth expectations. Looking to 2025, the expected synergies from the Wincanton integration and automated solutions we are underwriting to drive increased profitability. GXO is executing well on the long-term strategy. We are uniquely positioned in a highly fragmented industry. And due to our long-term contractual business model, we have a multi-year organic growth runway ahead of us. We are generating strong free cash flows, enabling us to invest in our organic growth and strategic M&A. And we will continue to allocate capital in the best interest of our shareholders. With that, I'll hand the mic to Kristine, our new Chief Strategy Officer. Over to you, Kristine.

Thanks, Baris. Good morning, everyone. I'm excited to have joined GXO in April as Chief Strategy Officer. I previously worked in Investor Relations and prior to that, spent 17 years on the sell side. I've met many of you already, and I look forward to keeping you updated on how we are building the supply chain of the future. Malcolm and Baris have already reviewed our excellent progress in the quarter and the ways that we're adding value for our customers. I'd like to drill down on our automation and tech leadership, the key differentiator that is going to enable GXO to keep expanding our lead in the market. I've now visited several of our highly automated sites in different countries. As an engineer by training, I'm excited by the level of tech in our operations, both because I understand the value proposition and because I recognize how difficult it is to do what we do. The combination of our automation expertise and our approach to developing automated solutions is clearly our differentiator. GXO has helped shape the industry for years, and we continue to redefine the role logistics plays in the modern economy. You may have seen the video we released this morning, highlighting our progress in piloting humanoid robotics to work alongside our associates. We are the first to deploy humanoid robotics in our live sites. And while this technology is a few years away from full deployment, our engagement today with leading developers is helping shape the supply chain of the future. We're also creating enormous value by deploying AI across our operations. The insights we're gaining from applying AI to optimize fulfillment are changing the way we run our sites. Our implementations of AI are skyrocketing, with 10 times as many sites in deployment for 2024 versus last year. Our role in research and development of supply chain automation is to serve as an operational incubator. We partner with developers of cutting-edge technology and help them shape their prototypes to address practical use cases with a focus on financial results. Our combination of disciplined capital deployment and operational expertise means that we can identify which technologies will create operational value and deliver financial returns and which ones won't. This approach is part of our strategy of efficient capital allocation. It de-risks our innovation while affording us a first-mover advantage and the opportunity to trial emerging technologies without disrupting our operations. GXO has consistently delivered operating return on invested capital above 30%, and it is this focus on innovation and disciplined capital allocation that underpins our confidence in delivering our 2027 targets. Along with today's earnings release, we also issued an updated investor presentation on our website, which outlines our value creation framework, including long-term growth driven by secular tailwinds, our global scale, our leadership in tech and automation, and a laser focus on our customers. As you can tell from today's announcement, the core fundamentals of GXO's business model are strong, and our relentless focus on these priorities, combined with our capital allocation strategy, results in a compelling long-term growth algorithm for GXO. We look forward to keeping you updated on our progress. And with that, I'll turn it back to Malcolm.

Thanks, Kristine. We've built on our momentum from the first quarter and delivered record revenues in the second quarter. With our pipeline at a 12-month high, we have a clear line of sight to sign a record amount of new business this year, underpinning our confidence about accelerating our growth in '25 and beyond. With that, we'll hand the mic back to Donna and transition to Q&A.

Today's first question is coming from Stephanie Moore of Jefferies. Please go ahead.

I was hoping you could talk a little bit more about just maybe the recovery that you're seeing in the U.K. and Europe. What do you think is driving that in particular? And then thoughts about when you would expect to see the U.S. starting to improve some or other maybe other levers that you can pull with your U.S. customers given what kind of remains a weaker environment?

Malcolm here. To address your point, across all our regions, we're observing modest improvements in customer volumes compared to the last quarter. Core volumes remain relatively sluggish and are generally flat year-over-year. However, we can identify some areas with noticeable improvements. Specifically, the U.K. and Continental Europe have maintained higher performance, representing about two-thirds of our business. Although the North American market hasn't returned to growth yet, there's considerable new business activity. Recently, we've signed more new business in North America than we have in a long time, aiming for a record in new business signings. Inventory levels have also improved since reaching a low point at the end of last year, which we view as the turning point. Investor levels are coming back, and customers are beginning to prepare for this year's holiday season. Sales have shown strong and tangible improvements over the last quarter and year-over-year. Our sales pipelines are robust, with quicker conversion times, larger deal sizes, and longer contract durations. The recent announcement regarding the Levi's contract, where we are launching a significant automated site operation in Germany, is indicative of the transformative deals entering our pipeline. With $520 million in new business already closed this year, the second half looks very promising for our growth as we move into 2025. Importantly, we are significantly accelerating the deployment of technology across our business. Our trials with the latest humanoid robotics are progressing well, and we are integrating them into various AI-driven initiatives. In Continental Europe and the U.K., we believe the business is on a positive growth trajectory, which should also be evident in the second half of the year and into 2025. While North America remains somewhat uncertain, we see signs of improvement later in the year, particularly with the upcoming holiday season. Although it’s early in the planning cycle with our customers, we expect to have more clarity by the end of August, and we can see our consumer-focused customers starting to plan for the holiday season. Last year was disappointing, but we anticipate this year's period will yield better results.

Thank you for the detailed answer. For my follow-up, could you discuss some considerations regarding free cash flow for the second half? While I understand the guidance has not changed, it suggests an increase in the second half compared to the first half. If you could elaborate on some of the contributing factors, that would be appreciated.

Our free cash flow was $31 million in Q2, up $28 million year-over-year. Our strong first half, which was up $56 million year-over-year, puts us on a track to achieve our 30% to 40% EBITDA to free cash flow conversion. Our working capital management continues to be strong in 2024, and we expect that we are investing more and more in automation that will accelerate, but we are comfortable with our guidance for the year. And as you would recall, our cash flow tends to be second half tilted every year. So, our guidance is reflecting that.

We'll move on to the next question from Scott Schneeberger of Oppenheimer. Please go ahead.

I want to follow up on transactional volumes. It sounds like there's a bit of a geographical difference where you're still seeing the sluggishness that keeps you cautious in North America. Baris, I guess it's for you. Is it still a sequential improvement to third quarter to fourth quarter? That's what it sounded like in the answer to the last question. But just between the back two quarters of the year, how should we see that trend and maybe with regard to year-over-year consideration as well? And then I guess, Malcolm, if you want to follow that, just how much lack of visibility is there in North America? You mentioned maybe later this month, you'll get a sense for the holiday season, but it sounds like your concern is broader than that. So maybe touch on some other verticals in North America. In addition to retail or if it is just retail that's kind of the thing that has you a little bit on pause.

Scott, let me address the second part of your question first. This is Malcolm, and then I'll pass it to Baris to delve into the numbers. You are correct that we have maintained a positive outlook for our European business throughout the year, which is encouraging. We have recently completed the M&A of Wincanton, which will enhance our position by introducing us to several new verticals, and we are very pleased about this development. In North America, we are observing some uncertainty in our industrials, Euro-based, and tech businesses that are directly connected to consumers. Our customers anticipate a better holiday season this year compared to what we experienced in 2023, which was disappointing for many. With improving inventory levels in our warehouses and current planning efforts, we believe we can manage our new business wins effectively. We have seen strong new business one in North America, giving us a sense of control despite the current unpredictability. The implementation and timing of these new wins will be crucial, and I am more optimistic about the second half of the year. I don’t expect a significant change in the third quarter compared to the second, but I foresee noticeable improvements in the fourth quarter as we transition into 2025. Perhaps Baris can provide more detailed insights.

Sure. When you look into Q2 and then you look at our existing facilities and include network consolidation and the macro impact, our volumes were still down, but they are less down compared to the fourth quarter of last year. We feel confident that we have passed the bottom, as Malcolm highlighted. We are expecting a better peak compared to Q4 of 2023, which was really, really low. And we are already seeing this environment reflected in our current business. Furthermore, as Malcolm highlighted, we see higher new business wins that will support our continued growth in the back half, especially in Q4 and the profitability in the back half, especially in Q4. Remember, Q4, we had easier comps.

For my follow-up, I want to explore the pipeline and contract durations. In the presentation, you mentioned that the average contract duration for the second quarter is six months, or possibly six years. That's impressive, and I assume Levi's is included in this. I'm curious if the current high pipeline is mainly due to these longer-duration contracts. Malcolm, if we exclude Levi's, which I assume is significantly contributing to the high figures for the second quarter, how does the overall portfolio appear in terms of long-term contracts? Have you been winning more long-term contracts, and does the total portfolio look lengthier compared to a few years ago? How much has that increased? Moreover, looking at the pipeline, do you expect to see more long-duration contracts ahead?

Yes, Scott. Definitely, what we're seeing is the duration length of contracts that we sign is gradually getting larger. And I think what's driving that is just the amount of technology that goes into the solutions that we're designing for customers. Many customers are coming to us because they see us as a very trusted partner that's very tech-forward thinking. So, they're eager to benefit from the solutions that we can design for them that are driving more efficiency, more productivity, and higher quality. With that, generally comes automation technology, whether that's goods to person, collaborative robots, deep seated in building robotic activity, or indeed, what will be in the future, the very latest batch of humanoid type of robotics. So generally, that's what's driving this longer-term duration. It's very good for us as a business because it gives us a huge planning horizon. Already now, we're seeing business continuity with customers stretching out right into the next decade. I think contract duration, increasing deal size, getting bigger. Customers are seeking to outsource more and more of what they traditionally might have done themselves, and that's driving a larger scale amount of outsourcing. For us as a business, it's really very good news. It's something that gives us a lot of confidence when we're planning out our business beyond '25 and even into '26 and '27. It's one of the reasons why we're feeling very strong, very confident about the midterm '27 plans that we announced earlier this year. We've got a lot of confidence coming from just the sheer level of new business that's coming to us. Obviously, we're hopeful that our core business and the economic environments in all the regions will improve from where it is right now. But a good deal of what we're referring to is directly under our control when it comes to just actually the new business that we're entering into with customers.

The next question is coming from Chris Wetherbee of Wells Fargo. Please go ahead.

I guess I wanted to talk a little bit about the guidance and just sort of make sure I understand the cadence for the rest of the year, particularly from an EBITDA contribution perspective. It seems like maybe the third quarter is a little lower than what we thought might have could have been and were maybe a little bit more fourth quarter weighted now than we were previously. So, can you talk through a little bit of what we should see over the course of the next couple of quarters? And what sort of drives that seasonality, which I guess maybe is slightly different than what we've seen before? Presumably, maybe Wincanton has got a little bit different seasonality.

Chris, this is Baris here. You're correct. There is a peak period in Wincanton that will have an effect. PFS also experiences a significant peak that will impact us. Additionally, we are seeing increased contributions from our new business wins. In this quarter, Q2, approximately 8% of our growth came from new business wins, and we anticipate that will rise to 9% by the end of the year in Q4. This will make a difference. Also, last year in Q4, we had a notably low peak period, so we are benefiting from easier comparisons in Q4 this year, which is reflected in our numbers.

Okay. All right. That's helpful. And then maybe if you guys could sort of opine to some extent on what we're seeing from a demand perspective. This is more of a U.S. question than it is European question. And your thoughts on whether or not some of the activity we're seeing is pull forward from a peak season with people concerned about potential disruptions, maybe port issues or if there are other factors kind of playing in. There's some tariffs that went into effect in early August. So just kind of curious, the relative strength of imports, particularly from a U.S. perspective, is that something that you think persists? Or do you feel like your customers are talking at all about pull forward?

Chris, it's Malcolm here. Right now, we don't see that the inventory levels we're seeing are a result of a pull forward. I mean there are different activities in different verticals. I mean we saw last year, for example, in early parts of this year, some of our customers in different industries tangibly bringing products in earlier from a safety perspective in terms of nearshoring and other activities like that. But in terms of our consumer-driven business, right now, I think we are just naturally seeing an elevating return to a more normalized level of inventory holding in our warehouses to support a normal kind of business planning cycle that our customers are having. Clearly, right now, we're seeing early input of inventory getting ready for the holiday season, which I think will be a very traditional holiday season. I know you mentioned possible disruptions, port disruptions. Our industry now accepts and lives in a disrupted environment. I think our customers are very familiar with the fact that they have to think outside of the box. In working with GXO, they're working with a partner that has vast experience in assisting them in that cause. One of the important aspects is that we're deploying a great deal of automation and technology into our businesses, allowing us to actually transact a lot of volume in a much shorter window of time. So, it's an added degree of safety for our customers as we head into the holiday season.

The next question is coming from Brian Ossenbeck of JPMorgan. Please go ahead.

So, I just wanted to ask a little bit more about the composition of the recent wins and how that might impact margins with start-up costs and things like that for the rest of the year into next year. So, it looks like new business wins were a smaller portion of the book this quarter compared to last one. So, it looks like a lot more outsourcing. Does it have an appreciable impact on the cadence of earnings here when you think about start-up costs and investments? And I guess more specifically, why the shift between those two quarter-to-quarter? Is that just lumpiness because of the contract? Are you seeing some underlying changes in the behaviors here?

Brian, this is Baris here. The delta is coming from the large outsourcing contracts we have signed. These are the large automated facilities that we took over from in-house operations, and we are automating. Of course, the contribution from these vastly automated solutions is higher. The margin delta is higher from automation. You'll see that in play as we take over the site and the ramp-up of activity in these new facilities. Overall, as a trend, roughly half of our business has been coming from first-time outsourcing, but we do see quite a lot of demand, especially in e-commerce, as well as on the demand for new facilities. We are still gaining market share from some of the smaller players, as we are seeing opportunities for consolidating the network of our customers into more scaled operations. We are gaining market share from the smaller players as well. So, this quarter, I would say, is a unique quarter by itself. Over the longer term, you should see the takeover in place still continuing, but we see new facilities, especially in the e-commerce. The demand for e-commerce facilities has been somewhat robust recently, and we're seeing a lot more in our pipeline as well. So, that's going to be more balanced as we look forward. The profitability contribution, of course, of these automated facilities is higher, and we'll have them reflected in the next couple of quarters as we ramp them up and into next year as well.

Got it. That's helpful. Just as a follow-up. Baris, again, maybe you can talk a little bit more about how the investments in productivity in the sales force that you're talking about to start the year? How those impacted the second quarter? How those have been implemented? They're getting the sort of returns you expect because ultimately, I know there's some seasonality into Q3, but wanting to see just how much of a tailwind that's going to turn as you go from Q2 to Q3?

Thank you. We have sizable investments in our sales teams. In fact, that was a margin drag in our Q2 around 10 basis points. These facilities do take some time to ramp up and operationalize, but we are seeing a huge opportunity. Our pipeline is very robust. Our pipeline is turning faster as well as our win rates have improved. Therefore, we are definitely seeing a huge benefit from investing in our sales teams and our capabilities. The results are not in our numbers yet. You will see them more vividly in the next couple of quarters.

The next question is coming from Ravi Shanker of Morgan Stanley. Please go ahead.

Maybe I can start with a question about the humanoid robots you've mentioned several times during this call, as it's a fascinating area of research with many new developments. How do you envision the progress in this field? Who do you see as the suppliers of these humanoids? How do you think they will coexist with collaborative robots? What is your outlook for the future of automation?

Ravi, it's Kristine here. Existing robotic solutions have matured in recent years, and they're somewhat limited in what they can do as they can only perform specific functions. This is really where the humanoids come in. They have the capability of performing dynamic tasks in a human way, and they are developed to make human-like decisions. They're also highly suitable for performing some repetitive heavy lifting tasks and really work alongside our associates. We believe that the humanoid category will really explode over the next couple of years. Therefore, we're truly leaning into the humanoid space via our operational incubator program. We've even this morning just released a short video on the progress we are making with humanoids. So, I would say stay tuned. There’s a lot going on in this space. We're certainly very excited about the opportunities. At the end of the day, it's going to drive efficiency for our customers, and we're excited about that, and it's going to accelerate GXO's growth.

Great to here. Very exciting. And now for a more mundane follow-up. Just to kind of confirm your message on what you're seeing out there? Because you have heard from some of your customers, even like consumer brands, a bit of mass market consumer brands that there is some weakness out there. You see it in some of the retail results that are pretty weak. You're saying that you aren't seeing that as much. I mean you did say that the U.S. is a little bit softer. What is the message on what do you think the inventory situation and demand environment is going to look like in the back half?

Yes. Ravi, it's Malcolm here. Let me cover some of that, and I'll ask Baris to also comment on it. I think there's two things to consider. This kind of here and now. We work with our customers for the second half of this year. Within that, clearly, the holiday season is roughly about 50% of our business and directly to the consumer. In that regard, the second half of the year, it's going to be influenced by the here-and-now thinking. What we can see is in discussions that we're having with customers, they are planning for a holiday season maybe this year, unlike last year, there will be a little bit more promotional activity, maybe even a bit of discounting, who knows. But definitely, that's the here and now, but I think the other aspect is so much of what we do, as we've just talked a lot about, the high levels of new business coming into GXO, these are really projects for the future. We're not a transactional kind of business; we're really in long-term arrangements with our customers. So, we're looking out beyond '24, into '25, into '26. That aspect of our business, I think, is very strong. So, our customers are having to replan and redesign their own supply chains, and clearly, we're at the heart of that. We saw many of these big blue-chip customers. Baris, can you add?

Yes. The revenue growth in the second half of the year, the delta is primarily coming from the new wins that we are implementing. When you look at the underlying volume and network consolidation assumptions, in Q2, clearly we were negative. In Q3, we will expect a similar trend and somewhat easing up into Q4, reflecting an easier comparison in Q4 versus the Q4 last year, which was a bottom for us. But again, this reflects a negative volume and network consolidation environment that we are forecasting for the entire year. Despite that, our growth is accelerating because of our new business wins.

The next question is coming from Jason Seidl of TD Cowen. Please go ahead.

I wanted to delve a little bit into the contract length. I think expanding makes it a lot more predictable for your earnings power over time. You mentioned about half of the contracts that you're signing are newly outsourced customers. Are those customers pushing out the longer term as well? And also, as we think about these longer-term, some of the deals that you signed are sort of in the double-digit years. Is there any difference in how we should think of the profitability of those contracts or how they're structured?

Yes. Roughly, this quarter, half of the new business wins came from outsourcing, and that does include a number of automated facilities as well. To make an automated facility work economically feasible, you need to have a longer-term contract. It takes time to set it up. It takes time to operate, and you're putting a lot of resources. You have to make sure software, hardware, and people work together to achieve the benefits. Those do end up being high-value and higher-margin contracts for us. The customers are relying on our expertise and trusting us with their brand to achieve those objectives and profitability.

So, higher margin over time, but some start-up costs?

Higher margin over time. Of course, there's a ramp-up period of automation. But once it reaches a mature level, it is quite profitable and very efficient.

Okay. That sounds great. I wanted to just follow up here. As I look into some of your end markets, everyone grew, but food and beverage, which to me was interesting because that's the one that everyone would think of as more steady state. What's going on in that category?

It's basically reflecting the noise in the market as far as consumer companies are concerned at the moment. But on the other hand, we have seen a nice pickup in our omnichannel retail on our frozen network, which has been performing quite robustly. It's basically reflecting the consumer environment that we are living in right now. Remember, in Q2, we still are facing negative volumes plus network consolidation impacts. That will ease as we get into Q4 because of the comp effect. And despite that, we are extending our growth because of our wins.

So, it sounds like food and beverage will be positive in the back half of the year?

We do expect a better outcome from our food and beverage customers in the back half of the year, and our frozen network is quite robust at the moment.

The next question is coming from David Zazula of Barclays. Please go ahead.

I'm wondering if you could talk a little bit, I know you've discussed briefly before, the impact of the Wincanton acquisition on margins in the second half. I know they have a primarily open-book contract structure. So, how you're expecting that to impact? And how your conversations with customers have gone as far as how they want to keep their contract structure in place, at least initially?

This is Baris. Let me take the margin question, and I will refer to Malcolm on the regulatory process because there are total limits on what we can discuss and what we can contribute to Wincanton at the moment. Wincanton is an open-book business, smaller in size compared to GXO. Although it's a high return on invested capital, it's a temporary margin drag until they start the integration. Once we have completed the regulatory process and the peak is over, we start the integration process. This quarter, it was a drag on our margins and I expect that drag to slightly increase into Q3 and Q4 as more and more period of Wincanton is consolidating our operation. This will turn into a tailwind to 2025, given the roughly $55 million of cost synergies we are targeting once we start the integration process at Wincanton. As far as the regulatory process, Malcolm, anything you would like to add?

Yes. Thanks, Baris. In terms of the regulatory process, it's a normal process in the U.K. We know it very well. We undertook it very positively with the Clipper deal. We anticipate that regulatory process being complete during September, October. Clearly, the Wincanton business does have a holiday season, and it is straight into the holiday season at that time, as indeed is the existing GXO holiday season. We will commence the full-blown integration of the two businesses from January onwards. As Baris was indicating, it's quite likely that the majority of our synergy benefits we’ll see being actioned and coming through in our numbers during the course of next year. In terms of some other points about Wincanton, we've had incredibly positive feedback from the customers. They like the fact that Wincanton is becoming part of a much larger global business. Today, it's been primarily a U.K. organization. The team members that we've had contact with are very good, superstars. We're very pleased to be welcoming those team members into our business. Overall, although it's far too soon to start putting numbers around revenue synergies, we do anticipate realizing some very healthy growth from existing verticals. Importantly, Wincanton operates in a number of verticals that GXO is not present in right now in Europe. Verticals such as public expenditure, defense, aerospace, and a lot of different industrial activity. These are areas where GXO is not as prominent. It will help balance out our portfolio, and many of these customers are, in fact, global customers. For now, we are unable to take the benefit of working with Wincanton because they’re really a U.K.-centric business. In the future, we can see a lot of opportunity to transport those business relationships, not just across the U.K. or Continental Europe and even here into North America, particularly with some of the aerospace and industrial type of customers that they're working with. It's a very interesting, very exciting time for our U.K. business teams. I know the two teams, while we do operate separately right now, in alignment with the regulatory rules, are looking forward to coming together towards the end of the year to maximize the benefits that will come out of this deal that has been done.

Very helpful. If I could squeeze in just one more. You reiterated the cash flow guidance, which I think calls for some sequential acceleration in cash flow in the back half. At the same time, it sounds like you're expecting maybe modest volume acceleration. Maybe you could square the two as to how you are expecting strong cash flow in the second half?

Our cash flow generally tends to be tilted in the second half. So far, on a year-to-date basis, we are better than last year. This gives us a lot of confidence that we'll be able to achieve the guidance range of EBITDA to free cash flow conversion. As I highlighted, regarding the volume impact, last year Q4 was really the bottom. We’ve seen very, very low inventory levels and low volume levels, and we are going to be comparing them in Q4. So, we do expect an acceleration into Q4 in our organic growth range coming from the volume. Beyond that, remember, we are expecting higher contribution from our new business wins to be operational in Q4 as well. We are looking positively into the second half of the year.

The next question is coming from Kevin Gainey of Thompson, Davis & Company. Please go ahead.

I wanted to maybe go into talk about the AI deployments that you guys are doing. What's the customer demand for that? And how are you guys planning that integration? And maybe if there's a line of sight of what the opportunity is for you guys to capitalize on there?

Kevin, it's Kristine here. Just to talk a little bit about AI, it's a really exciting point for GXO. As I mentioned, our AI deployments are up 10 times year-over-year in 2024. We're using AI to add value in a variety of use cases within our existing operations. Some of those cases include optimizing picking, managing inventory flow, predicting SKU replenishment modes, all of which reduce our cycle time and dramatically improve efficiencies for our customers and improve capacity, as Malcolm talked about earlier. GXO, we're the leader in automated supply chain solutions. But I would say on AI, we're really just getting started. The predictive power of AI is already changing the way we run our existing sites, which will further enhance this advantage. Watch this space. We'll certainly have a lot more to update you on our progress as we go forward.

When you make acquisitions, do you usually integrate them completely, or do you treat them as subsidiaries? How does this decision impact the way you manage those businesses?

Yes, Kevin, it's Malcolm here. No, we tend to have a strategy whereby we integrate all of them because we feel that drives the best environment for our customers. It's also the best environment for our teams. As a business, I think we're well known for our good way of working with all of our business associates, our team members. This year alone, we've promoted around 2,000 people into new roles, homegrown talent as it is. When we integrate businesses, new employees, new colleagues coming into the Company gain all of these benefits. We've been very successful and have a strong track record of making smooth integrations of business. Our customers value the fact that we do that thoughtfully. We don't disrupt any business, but in doing that, we can leverage the strength of our business in one particular geography, driving a high degree of cost synergy benefits, improved procurement buying powers, and doing things in the most efficient way. This gives us confidence. We've done this several times, and it provides us with a high degree of confidence in terms of the synergy savings that will come from the Wincanton deal. From January onwards, that integration will start in earnest, and we'll make sure it’s done smoothly and effectively for our team members, customers, and shareholders' best interest.

Appreciate the color on that, Malcolm. And then if I could squeeze one more in for Baris. How are you guys thinking about capital allocation in the back half of the year?

We are focusing on generating cash. Our first priority is to continue investing in our new business opportunities and organic growth as a growth enterprise. We are in the process of deleveraging. Our first priority will be organic growth. Once we go through the regulatory process, we will start integrating Wincanton and capturing more cost synergies. We're very excited about the new business opportunities that the teams working together can create for us in industrials, aerospace, and defense. Everyone is getting ready for that, but we need to get approval from the regulatory bodies first. So, our priority will be integrating, growing organically, and paying down debt.

Thank you. Ladies and gentlemen, that is all the time we have today for questions. I would like to turn the call back over to CEO, Mr. Malcolm Wilson, for closing comments.

Thank you, Donna, and thanks for hosting our call today. We really appreciate that. We're pleased with the progress that we've made through the second quarter. We've delivered strong business wins and look forward to even more to come through our bigger sales pipeline. We're also looking forward to going live on a number of new exciting sites in the second half of this year. We've seen a return of larger, more complex projects in our sales pipeline, as Baris mentioned, alongside a return of e-fulfillment projects. It's pleasing to see. We're leading the industry with a growing number of innovative and game-changing technologies, which are being proven right now in our sites, including the latest batch of humanoid type of robotics. While, as Kristine mentioned, we have a whole host of AI initiatives that are becoming the norm in our business. It's an exciting time for our teams working in the facilities. As a company, we're excited to continue to deliver great shareholder returns from the exciting growth that lies ahead of us. With that, I'd like to wish everybody a great rest of the day, and thanks for joining our call.

Ladies and gentlemen, this concludes today's conference. Thank you for your participation. You may disconnect your lines at this time, and have a wonderful day.