Good evening, and welcome to The Hackett Group First Quarter Earnings Conference Call. Operator provided instructions. Please be advised the conference is being recorded. Hosting tonight's call are Mr. Ted Fernandez, Chairman and CEO; and Mr. Rob Ramirez, Chief Financial Officer. Mr. Ramirez, you may begin.

Good afternoon, everyone, and thank you for joining us to discuss The Hackett Group's First Quarter Results. Speaking on the call today and here to answer your questions are Ted Fernandez, Chairman and CEO of The Hackett Group; and myself, Rob Ramirez, Chief Financial Officer. A press announcement was released over the wires at 4:06 p.m. Eastern Time. For a copy of the release, please visit our website at www.thehackettgroup.com. We will also place any additional financial or statistical data discussed on this call that is not contained in the release on the Investor Relations page of our website. Before we begin, I would like to remind you that in the following comments and in the Q&A session, we will be making statements about expected future results, which may be forward-looking statements for the purposes of the federal securities laws. These statements relate to our current expectations, estimates and projections and are not a guarantee of future performance. They involve risks, uncertainties and assumptions that are difficult to predict and which may not be accurate. Actual results may vary. These forward-looking statements should be considered only in conjunction with the detailed information, particularly the risk factors that are contained in our SEC filings. At this point, I would like to turn it over to Ted.

Thank you, Rob, and welcome, everyone, to our first quarter earnings call. As usual, I'll begin with a brief overview, comments on the quarter and the progress we are making in our strategic transition. I will then turn it back over to Rob to comment on detailed operating results, cash flow as well as outlook. After Rob's remarks, I will return with market and strategy commentary, and then we will open the call for Q&A. As I mentioned last quarter, while we do not control short-term market sentiment for software and services or near-term demand velocity, we do control the intrinsic value that we create. Our focus remains on building a structurally stronger, more differentiated Hackett Group, positioned to lead as enterprise AI shifts from experimentation to measurable value realization. Over the past two years, we have made disciplined, systematic investments to build a cohesive and highly differentiated AI foundation. We now have an integrated suite of proprietary AI platforms, including AI XPLR, which includes our Hackett Process Intelligence IP that informs our proprietary solution language model. We also acquired LeewayHertz, adding AI engineering depth and an agentic orchestration platform named ZBrain. Most recently, we introduced our latest delivery platforms, XT and AIX, which support the delivery of our business transformation and software implementation services. All of these bring critical capabilities to strategic solutions we deliver to clients. With this foundation in place at the beginning of the year, we made our most significant move to date, which was migrating aggressively to an AI platform-enabled sales and delivery model. This shift affects pricing, resourcing and delivery economics. More importantly, it allows our business and software experts to accelerate and enhance client value, adds non-labor-based scale and expands actionable insight into the services we deliver. No one should underestimate the magnitude of this transition. We're not only deploying these capabilities for clients; we are also using the same technology internally to execute engagements and deliver our services more effectively. While disruptive in the near term, we believe it positions Hackett to lead a fundamental consulting industry transition and create an entirely new category from labor-based services to what industry analysts increasingly describe as service as a product. Our message to the market is straightforward. Enterprises should not simply deploy AI tools. They must fundamentally rethink how work gets done and how it redefines their industries. We are applying the same principle internally to create our own structural competitive advantage. This afternoon, we reported revenues before reimbursements of $68.7 million and adjusted earnings per share of $0.34, which was at the low end of our quarterly guidance. Our results continue to reflect two realities: near-term demand pressure driven by macroeconomic uncertainty and elongated client decision cycles, primarily due to AI ROI uncertainty. With that said, we believe that the increasing enterprise demand is unquestionable. We also believe our unique IP and platform capabilities are unquestionable. This has driven our accelerated internal transition to AI platform-enabled delivery, providing our organization with a compelling value creation opportunity. Early indications from our platform-enabled strategy are very promising. We have seen productivity improvements and expanding scope on engagements leveraging our platforms. Q1 project margins in our U.S. Strategy & Business Transformation Group increased by approximately 500 basis points through the leverage of our XT and XPLR platforms. However, in Q1, this benefit was offset by lower utilization as we used the quarter to adjust headcount to reflect the realized productivity improvements. With the anticipated SBT growth in revenue in Q2, we expect the gross margin improvement will materialize in Q2 and continue to improve throughout the remainder of the year. In our Oracle segment, we have already seen projected margin increases from the deployment of the Oracle AIX platform in our second quarter margins. We have also experienced strong client and partner response in competitive pursuits. We recently won two large OneStream engagements in industry and markets where we had limited exposure. Brand and delivery capability were important, but it was clear the wins were driven by the differentiated impact of the OneStream AIX platform. As platform adoption scales across our client base throughout the year, we expect sequential improvements in both revenue and margins consistent with the guidance Rob will discuss. Overall, we see Q3 as an inflection point where adjusted EPS should exceed last year's adjusted EPS, and that's assuming flat revenues year-over-year. From a business perspective, we believe this transition can drive revenue growth with higher margins and expand our addressable market by enabling us to help clients and strategic partners architect and implement their emerging enterprise AI transformation plans. While this pivot is disruptive given the magnitude of the change required, it creates clear focus on the highest value growth opportunities. Our strategy is to develop highly differentiated AI-enabled capabilities that leverage our globally trusted brand, expertise and IP. The objective is not only to accelerate delivery, but to materially enhance the value and the scope of our solutions we deliver. A key challenge and a major market opportunity is ensuring that clients and strategic partners fully understand the importance of capturing, analyzing and validating their specific business process context. There is limited AI value realization without detailed understanding of the clients' real end-to-end process executions, and this must be done at a very detailed level. That is a foundational element of our solution language model as well as AI XPLR. Our message to the market and to the clients is clear. Simply deploying AI tools will not work. You must reimagine how work gets done based on the specific and strategic requirements of your business and industry and then decide what technology will best support your efforts. Our AI leadership is being defined by our distinct capability to help clients identify, evaluate, design and deploy high-impact AI solutions using AI XPLR as well as our other platforms. We believe our platform-enabled delivery will create meaningful growth opportunities with attractive margins while helping clients capture this transformative opportunity. We also believe channel partners can expand our product pipeline by increasing client access. During the quarter, we executed and launched a global go-to-market collaboration with IBM to jointly serve existing and new client pursuits. We have initiated an extensive client prioritization process to identify the most meaningful client opportunities. Additionally, we recently collaborated on a new client pursuit, which defines the framework for similar new pursuits. Although we expect limited impact from this partnership in Q2, we believe the prospects to work together provide significant market opportunities as our joint efforts scale. We also continue to believe we can bring significant value to organizations that use process mining software, including Celonis. Our ability to ingest process execution data into AI XPLR improves and accelerates ideation and solution design, helping clients move faster on transformation initiatives. Our recent campaign to process mining users has resulted in a very strong response to our marketing offer to avail themselves to AI XPLR. On the balance sheet, we expect to continue generating strong cash flow from operations, supporting our dividend and share repurchase program. With that, let me ask Rob to provide details on our operating results, cash flow and outlook. I will return with additional strategy and market commentary following Rob's remarks. Rob?

Thank you, Ted. As I typically do, I'll cover the following topics during this portion of our call. I'll cover an overview of our first quarter results for 2026, along with an overview of related key operating statistics. I'll have an overview of our cash flow activities during the quarter, and I'll then conclude with a discussion on our financial outlook for the second quarter of 2026. For the purposes of this call, I will comment separately regarding the revenues of our Global Strategy & Business Transformation segment, our Oracle Solutions segment, our SAP Solutions segment and the total company. Our Global S&BT segment includes the results of our North America and International Gen AI consulting and implementation and licensing revenues, benchmarking and business transformation offerings, executive advisory programs and our OneStream and eProcurement implementation offerings. Our Oracle Solutions and our SAP Solutions segments include the results of our Oracle and SAP offerings, respectively. Please note that we will be referencing both total revenues and revenues before reimbursements in our discussions. Reimbursable expenses are primarily project travel-related expenses passed through to our clients that have no associated impact on our profitability. During our call today, we will also reference certain non-GAAP financial measures, which we believe provide useful information to investors. Specifically, all references to adjusted financial measures will exclude reimbursable expenses, non-cash stock compensation expense, all acquisition-related cash and non-cash compensation reversals and expenses, amortization of intangible assets and other non-recurring items, including an AI transition charge. We have included reconciliations of GAAP to non-GAAP financial measures in our press release filed earlier today and will post any additional information based on the discussions from this call on the Investor Relations page of our company's website. For the first quarter of 2026, our total revenues before reimbursements were $67.8 million, down 11% from the first quarter of 2025. The first quarter reimbursable expense ratio on revenues before reimbursements was 1.4% as compared to 1.2% in the prior quarter and 2.1% when compared to the same period in the prior year. Total revenues before reimbursements from our Global S&BT segment were $36.4 million for the first quarter of 2026, a decrease of 15% when compared to the same period in the prior year. As Ted mentioned, elongated client decision-making persisted throughout the quarter. During the quarter, we continue to see an increasing number of clients utilizing our AI delivery platforms, which is expected to increase throughout the balance of the year. More importantly, sequentially, we expect revenues to be up from Q1 to Q2, along with an improvement in gross margins due to the impact of an increasing number of new projects benefiting from our transition to AI platform-enabled delivery as well as headcount actions we took in the previous quarter to reflect the realized productivity improvements. Total revenues before reimbursements from our Oracle Solutions segment were $15.4 million for the first quarter of 2026, a decrease of 24% when compared to the same period in the prior year. Sequentially, the segment has stabilized from the completion of a large client engagement, which will hurt year-on-year comparables until Q3 of this year. More importantly, we expect both revenue and gross margin improvements to sequentially improve in Q2. We also expect these improvements to continue to increase throughout the balance of the year. Total revenue before reimbursements from our SAP Solutions segment were $16 million for the first quarter of 2026, an increase of 21% when compared to the same period in the prior year. This increase was primarily driven by implementation services that correspond to the increasing volume of software sales we experienced throughout 2025. Most of the software sales were coupled with significant implementation fees, and therefore, we expect demand for our SAP services to be strong throughout the balance of the year. Approximately 24% of our total company revenues before reimbursements consist of recurring multi-year and subscription-based revenues, which include our executive advisory, AMS and Gen AI license contracts. We are seeing the natural migration of IPaaS requests to transition to the Hackett Intelligence IP capabilities, which are now embedded in our AI delivery platform-related revenues and our new executive advisory AI programs. Total company adjusted cost of sales totaled $39.2 million or 57.7% of revenues before reimbursements in the first quarter of 2026 as compared to $43.1 million or 56.6% of revenues before reimbursements in the prior year. Total company consultant headcount was 1,247 at the end of the first quarter of 2026 as compared to 1,301 in the previous quarter and 1,332 at the end of the first quarter of 2025. The year-over-year decrease in headcount was primarily due to actions taken to reduce staff to be commensurate with productivity improvements we have realized from our AI delivery platforms. Total company adjusted gross margin on revenues before reimbursements was 42.3% in the first quarter of 2026 as compared to 43.4% in the prior year. Q2 margin improvements are expected to increase and be noticeable in both our Global S&BT and Oracle segments in Q2, given our transition to AI-enabled delivery, which was launched at the beginning of the year. Adjusted SG&A was $16.1 million, or 23.7% of revenues before reimbursements in the first quarter of 2026. This is compared to $18.4 million, or 24.1% of revenues before reimbursements in the prior year. The year-over-year decrease is primarily due to reduced variable compensation expense, commensurate with the quarter's performance. Adjusted EBITDA was $13.8 million, or 20.3% of revenues before reimbursements in the first quarter as compared to $15.7 million, or 20.7% of revenues before reimbursements in the prior year. GAAP net income for the first quarter of 2026 totaled $4.3 million, or diluted earnings per share of $0.17 as compared to $3.1 million, or $0.11 in the first quarter of the previous year. Adjusted net income and diluted earnings per share for the first quarter of 2026 totaled $8.7 million or $0.34, which is at the low end of our earnings guidance range and compares to prior year adjusted diluted net income per share of $0.41. The company's cash balances were $6.1 million at the end of the first quarter as compared to $18.2 million at the end of the previous quarter. Net cash utilized in operating activities in the quarter was $5.1 million, primarily driven by net income adjusted for non-cash activity, which is more than offset by increases in accounts receivable and decreases in accrued expenses, primarily due to the payment of 2025 performance bonuses. Given the increase in VAR-related revenue over the last two years that carry multi-year terms, we revised our DSO calculation to exclude those revenues and receivables. Our DSO was 67 days as compared to 55 days at year-end. The increase in DSO is primarily driven by milestone delivery terms on several large technology engagements. We currently expect a significant reduction in accounts receivable by the end of the second quarter of approximately $8 million to $9 million. VAR-related receivables of $4 million that were expected to be collected by the end of the first quarter were delayed by SAP and were collected in early Q2. During the quarter, we repurchased 333,000 shares of the company's stock for an average of $13.94 per share at a total cost of approximately $4.6 million, including purchases from employees to satisfy income tax withholding triggered by the vesting of restricted shares. Our remaining stock repurchase authorization at the end of the first quarter was 22 million. At its most recent meeting subsequent to quarter end, the company's Board of Directors declared the second quarter dividend of $0.12 per share for its shareholders of record on June 22, 2026, to be paid on July 6, 2026. I'm going to now have a discussion on our guidance for the second quarter. The company estimates total revenue before reimbursements for the second quarter of 2026 to be in the range of $68.5 million to $70 million. We expect both Global S&BT and Oracle Solutions segments to be sequentially up from Q1 and down from prior year. The year-on-year unfavorable comparables extend into Q2 for Oracle and Q3 for S&BT. We expect SAP Solutions segment revenue before reimbursements to continue to be up on a year-over-year basis, but sequentially down due to lower VAR sales revenues in the second quarter. As a result of the continued transition of our business to AI platforms-related delivery, the company expects to incur an AI transition charge in the second quarter of approximately $500,000. These charges will primarily relate to severance costs due to headcount reductions from the increasing leverage of our Gen AI delivery platforms. These charges are expected to decrease, but may continue throughout 2026. These charges will be excluded from our non-GAAP financial results. We estimate adjusted diluted net income per common share in the second quarter of 2026 to be in the range of $0.33 to $0.35, which assumes a GAAP effective tax rate on adjusted earnings of 26.6% as compared to GAAP effective tax rate of 27.2% in the second quarter of the prior year. We expect the adjusted gross margin as a percentage of revenues before reimbursements to be approximately 44% to 45%. We expect adjusted SG&A and interest expense for the second quarter to be approximately $19.5 million. Overall, we see Q3 as an inflection point where adjusted EPS should exceed last year's adjusted EPS on flat revenues. We expect second quarter adjusted EBITDA as a percentage of revenues before reimbursements to be in the range of approximately 20% to 21%. Lastly, we expect cash flow from operations to be up on a sequential basis. At this point, I would like to turn it back over to Ted to review our market outlook and strategic priorities for the coming months.

Thank you, Rob. As we look forward, let me share our view of the near- and long-term demand environment and the growth opportunity it creates for Hackett. Let me start with the AI reality check and why value has lagged. Enterprise AI adoption is widespread, but value realization remains the key question. Despite rapid model improvements and significant investment, many organizations are struggling to realize their targeted ROI from AI initiatives. The limiting factor is not foundational LLM capability. It is the critical detailed workflow intelligence and expertise that defines important AI opportunities, undocumented exceptions, fragmented systems and governance gaps. Most organizations began their AI adoption strategies with tactical low-ROI initiatives: copilots, point agents, automation overlays — without first understanding how work is actually executed and properly evaluated. This environment creates a clear market inflection. The winners will be firms that combine deep process expertise, which allows them to accurately design high-impact ROI solutions, with production-grade AI orchestration. Hackett's core strengths align directly with this shift. With the right exposure, we believe Hackett can capture a growing number of clients accelerated by partnership strategies as enterprises reset AI strategies from tools and tactical automation to truly reimagine ROI-based AI transformation. So again, what's changed? Models are no longer the bottleneck. Cost accuracy and reliability have improved to production-ready levels. Enterprise workflows are the bottleneck. Many processes are not accurately analyzed or even considered and therefore not evaluated as executed. Not only do clients not have the right detailed information, they are assuming that standard operating procedures define how the work is actually being done, which in many instances does not. AI overlays can fail silently. Copilots, point agents and AI-native applications can increase rework and risk with limited ROI. Then there's the issue of agent sprawl, resulting in disconnected agents that introduce security, compliance and maintenance exposure. This means organizations must shift from AI strategy and tools to validating company-specific process requirements that drive accurate design, orchestration and ongoing monitoring and sound run operations. Hackett's strategic edge is rooted in long-standing strengths that are now essential for AI to work. First, our benchmark-based process intelligence and KPI orientation focused on cycle time, throughput, error rates and return on investment, not theory. Second, our credibility in understanding what actually happens versus what is assumed to happen when compared to standard operating procedures. Third, AI XPLR's ability to validate true as-is workflows, automation footprints and data dependencies before AI design and deployment. It is not technology-first. It is process-first, domain-specific and orchestration-driven. Without validated company-specific enterprise process context, AI value realization will remain limited. We are entering the agentic era, which will dramatically expand enterprise automation footprints across organizations. As deterministic automation evolves into cognitive and intelligent systems, enterprises must manage increasing complexity related to security, compliance, monitoring and governance. This creates substantial opportunities, but only for the firms that understand both enterprise processes and agent behavior at production scale. Hackett's role is to help organizations architect and execute their agentic enterprise transformation plans and actively support their AI centers of excellence. Partnerships will play an important role in expanding our reach and accelerating adoption. On talent, competition for experienced delivery and market-facing executives with strong technology agility continues. Overall, turnover remained at acceptable levels during the quarter, and we expect that trend to continue. Finally, we believe we have the client base and offerings to grow organically. We will continue to evaluate acquisitions and alliances that strategically leverage our IP, platforms and transformation expertise and add scope, scale and acceleration to our business plans. As always, I'll close by congratulating our associates on their contributions and thanking them for their tireless efforts. Please remain highly focused on our clients and our people. Those conclude my comments. Operator, please open the call for Q&A.

Operator provided instructions. The first question in the queue is from George Sutton with Craig-Hallum.

Ted, you talked about the short-term disruption and the pivot that you are making and the challenges in client decision-making. I wondered if you could address how much longer we see this disruption? And then how do we see the benefits from the massive long-term opportunity, particularly with the IBM relationship? When do we start to see the impacts from that?

Well, first, I know since we're all disappointed with the Q1 results, George, you'll wonder when I say that we actually saw some of those benefits start to accrue in the first quarter. But as we mentioned in our comments, since we were also taking people out as we deploy these platforms and realize the productivity improvements that come from it, there's a natural inefficiency in that as we rightsize both skill and scale to this new platform-enabled capability. Our best way to demonstrate how that progresses is: one, we believe margin improvements will increase quarter-on-quarter. If you look at what Rob guided based on what we consider a small revenue increase, which we expect across most of our segments, we will start realizing the productivity benefits from the platform transition. That's also why the AI transition charge increases from Q1 to Q2. If you look out another quarter to Q3 and how it compares with Q3 of the prior year, our ability to demonstrate EPS increases year-on-year will start to emerge because to some extent the transition started with changes that we implemented last summer, which began to address talent skill mismatches and demand matching with our resource plan. But the bold move was launching all the platforms and putting our new engagements on these platforms. The productivity improvements and the impact we've seen in competitive proposals — especially where we've introduced AIX — have been significant. That has led to meaningful wins. Did this also distract us from lower-potential areas? To some extent, yes. We've had to exit some things we used to do because we believe we will not continue to do them, and instead put our efforts where the business is going and where our platforms and clients need our help the most. I define that broadly as ROI-based AI transformation. That requires the capability of all our platforms: AI XPLR for Gen AI process design and agentic workflow design, XT for executing business transformation engagements, and AIX for software-related competitive advantage. We've been pleasantly surprised by the competitive response when we've had the chance to introduce AIX, notably in OneStream and increasingly on the Oracle side. In short, we believe the benefits are already beginning to accrue, we are addressing the inefficiencies, and we expect to see improvements quarter-on-quarter. As the percentage of engagements supported by our platforms grows later this year, we'll see the longer-term impact on revenue growth.

So you answered my question focused on AI internal process benefits. I'm looking more at the go-to-market changes that you might see with these new partners who have a meaningfully larger footprint than you do in terms of bringing additional deals your way and when that might start to occur.

We expect that to start to occur during the second quarter, but to be noticeable as we get into the third quarter since the number and scale of the opportunities are substantial. Also, the market acknowledgment that ROI from AI investments requires deep process knowledge is becoming clearer. We've had inbound calls from some of the large hyperscalers asking us to demonstrate our capability and why it is distinct — how it accelerates AI adoption and leads to accurate deployments that realize the targeted investments everyone expects. So we think partner-driven opportunity will start to become visible in Q3.

Operator provided instructions. The next question is from Jeff Martin with ROTH Capital Partners.

Yes. Sorry about that. Ted, I wanted to drill down on your comments about the customer approach to deploying agentic AI. It sounds like that's both a headwind and a tailwind for what you're attempting to accomplish here. Could you speak to both ends of that spectrum with respect to customer readiness to adopt agentic AI versus your opportunity to help them be ready and actually deploy it?

First, the demand for AI impact is very significant and continues to increase. Clients are disappointed with returns from some technology-first initiatives because those initiatives often lacked the necessary business context to drive high ROI. Strong technology companies continue to market and demonstrate capability, which drives demand, but there is increasing acknowledgment that achieving meaningful returns across sophisticated areas of the business requires detailed understanding of workflows. If that is correct, and that is what we're hearing, we believe demand for our capabilities and platforms will only increase.

Operator provided instructions. The next question is from Vincent Colicchio with Barrington Research.

Yes. Ted, given the importance of understanding context and the gap that you have with your XPLR capability versus the competition, it would appear that you've got a very substantial opportunity ahead of you. I guess my question is: is the gap narrowing? What does the competitive set look like?

We're seeing innovation and new approaches from many competitors. However, we believe the foundational differences in AI XPLR are important. Our ability to analyze processes at a WorkStep level, to bring in existing automation context so clients don't spend money automating things they already have the capability to do, how that extends into data sources and drives detailed agentic workflow design — we're still confident that is a powerful competitive advantage. We'll continue to innovate and make sure partners understand our unique capabilities. As we built this out, we were concerned about competition and IP infringement, but we also recognized we can't wait. We need to let partners see and interact with our platforms so they can appreciate how this drives revenue and margin opportunity for our organization.

Is there anything new to report on the ServiceNow or Celonis relationships?

The Celonis relationship has turned into a process mining marketing campaign which we launched in the quarter. We're getting a higher response rate from our offer to those process mining users who avail themselves of AI XPLR. We'd like to see some of that convert in Q2, and we think it creates a substantial opportunity. With ServiceNow, agreement signing took a bit longer, related to intellectual property rights we are asking for in order to launch these initiatives and share our platform as openly as we would like. The IBM relationship also required time to finalize appropriate IP terms, but we expect collaboration to accelerate as we operationalize those arrangements.

At this time, I show no further questions. I will now turn the call back over to Mr. Fernandez.

Thank you, operator. Let me again thank everyone for participating in our first quarter earnings call. We look forward to updating everyone when we report the second quarter. Thanks again.

This concludes today's call. Thank you for your participation. You may disconnect at this time.