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Robert Half Inc. Q2 FY2026 Earnings Call

Robert Half Inc. (RHI)

Earnings Call FY2026 Q2 Call date: 2026-07-23 Concluded

Transcript

· tap a word to jump the audio 49:43 Audio
Operator

Please stand by. Hello, and welcome to the Robert Haft Second Quarter 2026 Conference Call. Today's conference call is being recorded. If you'd like to ask a question during the Q&A portion of the call, please press star in the number one on your telephone keypad. Our hosts for today's call are Mr. Keith Waddell, President and Chief Executive Officer of Robert Haft, and Mr. Michael Buckley, Chief Financial Officer. Mr. Waddell, you may begin.

Hello, everyone. We appreciate your time today. Before we get started, I'd like to remind you the comments made on today's call contain forward-looking statements, including predictions and estimates about our future performance. These statements represent our current judgment of what the future holds. However, they're subject to the risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. These risks and uncertainties are described in today's press release in our most recent 10-K and 10-Q filed with the SEC. We assume no obligation to update the statements made on today's call. During this presentation, we may refer to certain non-GAAP financial measures as adjusted. Adjusted revenue growth excludes the impact of building day variations and foreign currency exchange rates. Adjusted gross margin SG&A and operating income reflect the combining of investment gains and losses related to employee deferred compensation plans with corresponding changes in those obligations. These items have no impact on reported net income. Reconciliations and additional information are included in the supplemental schedules to our earnings release. For your convenience, I've prepared remarks for today's call are available at the Investor Center of our website, roberthalp.com. The second quarter of 2026, global enterprise revenues are 1.336 billion, down 2% from last year's second quarter on a reported basis, and down 3% when it delivered its third consecutive quarter of sequential revenue growth on an adjusted basis, while its permanent placement operations also posted adjusted equal enterprise revenues and earnings exceeded the midpoint of our second quarter guidance. Hiring demand continues to improve, and market conditions are increasingly more supportive of our business. Our unique combination of award-winning, high-tech capabilities and high-touch expertise positions as well to help clients navigate a dynamic business environment and connect them with the specialized talent and consulting services they need. That income per share in the second quarter was 26 cents compared to 41 cents in the second quarter a year ago. As we discussed in last quarter's call, second quarter EPS was impacted by cost actions taken by productivity, which Mike will discuss further in a moment. cash flow provided by operations during the quarter was a hundred and nine million in June we distributed a 59 cent per share cash dividend to our shareholders of record for a total cash outlay of 59 million return of invested capital for the company was nine percent in the second quarter now I'll turn the call over to our CFO Mike Buckley thank you Keith as Keith noted global Total revenues were $1.336 billion in the second quarter.

On an adjusted basis, second quarter talent solutions revenues were down 2% year over year. U.S. talent solutions revenues were $660 million, down 1% from the prior year's second quarter. Non-U.S. talent solutions revenues were $205 million, down 4% year over year. We conduct talent solutions operations throughout offices in the United States and 18 other countries. In the second quarter of 2026 there were 63.1 billing days compared to 63.2 billing days in the second quarter one year ago. The third quarter of 2026 has 64.6 billing days compared to 64.2 billing days in the third quarter of 2025. Currency exchange rate movements during the second quarter had the effect of increasing reported year-over-year total revenues by seven million. Six million for talent solutions and one million for productivity. Contract talent solutions bill rates for the second quarter increased 2.3% compared to one year ago. Adjusted for changes in the mix of revenues by functional specialization currency and country this rate for the first quarter was now let's take a closer look at results for productivity global revenues in the second quarter were 471 million 373 million of that is from the United States and 98 million is from outside of the United States on an adjusted basis global second quarter productivity revenues were down 5% versus the year ago period. U.S. productivity revenues were down 6%, while non-U.S. productivity revenues were down 3% compared to one year ago. Productivity and its independently owned member firms served clients through locations in the United States and 27 other countries. Turning now to gross margin. In contract talent solutions, gross margin was 39.1% of applicable revenues in both the current quarter in the second quarter one year ago conversion for contract to hire revenues for 3.4% of contract revenues in both the current quarter and the second quarter of 2025 our permanent placement revenues were 13.6% of consolidated talent solutions revenues in the current quarter compared to 13.1% in the second quarter of 2025 when combined with contract talent solutions gross margin overall gross margin for talent solutions was forty seven point four percent of applicable revenues in the current quarter compared with forty seven point one percent in the second quarter productivity gross margin was thirteen point five percent of productivity revenues in the second quarter in nineteen point seven percent productivity was eighteen point five percent for the question our last call As a result, cost actions were taken during the quarter, including $7 million in severance costs, which reduced adjusted gross margin by 1.4 percentage points. Priorized SG&A costs were SG&A costs, 0.8%. Adjusted talent solutions SG&A costs for operating income for the second quarter was negative $62 million. Adjusted operating income was positive $39 million. Adjusted operating income for talent solutions was $29 million. Adjusted operating income for $1 million gain from investments held in employees. Equal amount of collected and SG&A expenses. Quarter tax rate was 35% compared to 33%. Increasing the tax rate at the end of the second quarter. Accounts received. Applied day sales outstanding. We're going to move to third quarter guidance, contract talent solutions, placement revenues in June were up for three weeks in July. Permanent placement revenues were up for three weeks in July. We provide this information so that you have insight into some of the trends we saw during the second quarter. With that in mind, we offer the following third quarter share. Midpoint revenues of 1.36 or midpoint revenue guidance for the third quarter reflects year Over-over-year growth, revenue growth for productivity, margin percentage for contract talent, 38 to 40%, for productivity, 23 to 25%, P&A as a percentage of revenue, for talent solutions, for operating income as a percentage of revenue, for talent solution, percent, for productivity 2026 capital expenditures and capitalized cloud computing costs of 50 to 70 million with 10 to 20 million during the fourth quarter we offer the following directional observations because of the November and December holidays actually offset bunch of revenues result in negative operating leverage such that fourth quarter operating margins has as we provide on this call are subject to...

Second quarter results for Talent Solutions reflect continued sequential revenue growth on the same day, constant currency basis, and a return to year-over-year growth for our permanent placement. Technology was our strongest performing practice group. Client engagement remains strong throughout the quarter. The markets, particularly in technology modernization, any of our smaller mid-sized business confidence improves and strategic priorities advance we're seeing demand for specialized talent and consulting expertise fully we are seeing steady progress incline interactions and activity while geopolitical and macroeconomic uncertainty persists our clients remain resilient although inflation remains a key concern including the potential effects of escalating tensions in the Middle East Organizations continue to focus on initiatives that drive productivity, growth, and long-term competitiveness. Employment levels among many of the professionals we place are healthy, and job openings continue to outpace historical norms. The labor market for specialized talent remains tight. Professionals with in-demand skills continue to prioritize flexibility, career opportunities, and competitive compensation, reinforcing the value of Robert Happ's ability to identify and deliver exceptional talent efficiently. Artificial intelligence continues to complement, not replace, the work performed by the professionals we place. we're seeing growing demand for candidates who combine deep domain expertise with AI fluency and the judgment required to apply these technologies effectively and responsibly including verifying the accuracy of their outcomes the rapid adoption of generative AI by job seekers has also changed the recruiting landscape increasing application volumes and In making candidate evaluation more complex, this underscores the importance of Robert Ash's proprietary candidate insights, specialized recruiting expertise, and proven ability to identify highly skilled talent. Protivity's results were largely as expected during the quarter. Technology consulting continues to lead, with particularly strong demand in platform transformation engagements. At the same time, Pertivity's risk and compliance continues to navigate shifts in the U.S. financial services regulatory environment, including a marked decline in new enforcement actions and the easing of prior enforcement requirements. Institutions adjust or begin to see new work focused on improving efficiency of ongoing compliance programs, many of which rely on substantial internal resources and aging infrastructure. These changes continue to influence Prativity's engagement mix with fewer large-scale regulatory remediation projects and growing demand for solutions focused on operational efficiency, productivity, and advanced technologies. These projects are generally shorter in duration and have different staffing and leverage characteristics than traditional remediation engagements. During the second quarter, RATIVITY acted decisively to better align its resource base with shifting client demand while continuing to invest in capabilities that position the business for sustained growth. These actions resulted in a one-time charge in Q2 of $7 million or $0.04 per share and an annualized cost savings of $45 million, which are fully reflected in our third quarter guidance. Demand across productivity's other key solution areas remains healthy and the pipeline strong, and we expect sequential revenue growth in those contract professionals through our talent solutions business remains a key differentiator, enhancing our ability to serve clients and reinforcing our enterprise-wide competitive advantage. Looking ahead, we remain optimistic in technology, business transformation, and growth. As hiring activity recovers and organizations advance strategic initiatives, we believe Robert Happ is well positioned to help clients secure the specialized talent and consulting expertise they need to be successful. Our purpose has never been more relevant, connecting companies with specialized talent and helping people build meaningful careers backed by our trusted brand, exceptional people, innovative capabilities and diversified business model we remain confident in our ability to create long-term value for our clients our employees and our shareholders finally we like to thank our global workforce for their continued dedication their commitment to excellence was recently recognized as Robert half earned the number one ranking on Forbes America's best professional recruiting firms happy to answer your questions please ask just

Operator

one and a single follow-up as needed there's time we'll come back to you for additional questions if you would like to signal with questions please press star 1 on your touchtone telephone if you're joining us today using a speaker phone please make sure your mute function is turned off to allow your signal to reach our equipment if you would like to withdraw your question please press star 2 on your touchtone telephone again that is star 1 to signal with questions. And our first question will come from Mark Marcon with Baird.

Mark Marcon Analyst — Baird

Hey, good afternoon and thanks for taking my questions. Keith and Mike, last quarter you talked about the risk and compliance solutions and you talked about a $5 million charge and $35 million in savings. I take it from the discussion that you just went through that you actually saw maybe some additional factors that came into play that changed the plan a little bit on the risk and compliance side. And so, I'm wondering if you could just dig in a little bit in terms of what you ended up seeing during the quarter in terms of risk and compliance solutions, you know, and to what extent did it deteriorate further? And what percentage of productivity is still risk and compliance solutions, and how are you thinking about that, and then on the technology side, you know, there have been some mixed messages depending on, you know, which conference calls you're on about projects being delayed. I'm wondering if you've seen any of that on the technology solution side. It doesn't sound like it, but I just want to confirm that.

Okay, and so the five inseverance grew to seven, and the savings got larger proportionately. I'd say there was more international zone than had been first expected and so that was the biggest Delta between what we estimated and where it came in. Risk and compliance is a little under 20% of Prativity's total revenues. As to project delays in technology, we're happy to report that our Prativity's technology consulting practice group reported the best revenue quarter in its history. It clearly was not impacted by project delays.

Mark Marcon Analyst — Baird

That's great. And then I'd like to ask this kind of an overall big picture question. So, on the pro-tivity side, you know, with the change that we've seen, like how confident are you in terms of getting pro-tivity to return to growth? And we're really encouraged on the talent solution side. On the talent solution side, do you think, you know, barring a huge change in terms of the macro environment, which is possible, but barring a huge change, do you think the bottom is in on the staffing cycle? And, you know, do you foresee an opportunity to get back to prior peak revenues on the staffing side?

Raleigh, that productivity returns to growth, I'd say if you look at productivity's pipeline, on a probability-weighted basis, their total pipeline, including FSI, is up sequentially and year-on-year, total, that's probability-weighted, and so that says that tech is particularly strong in that composition and we feel great about Prativity's future and its ability to return to growth and if you look at FSI and non-FSI, non-FSI is already growing and is expected to continue to grow and the offset from FSI over time will wane so we feel good about creativity returning to growth and the not too distant future solutions is the bottom end well we've now had three quarters of sequential growth that continued into the post quarter and so we've been steady we've been consistent for some time I think everybody worries about inflation, everybody worries about renewed tensions in the Middle East, but barring some major impact from that, given we've already had three straight quarters, that we're in the early parts of recovery. Can we get back to the prior peaks? I've been here a long time and every every time we've had a downturn we've subsequently not only returned to but made new people, why that wouldn't be the case this time.

Mark Marcon Analyst — Baird

That's great.

Operator

And the next question comes from Trevor Romeo with William Blair.

Trevor Romeo Analyst — William Blair

Good afternoon. Thank you for taking the questions. One, you know, I had kind of just a follow-up on productivity, I guess. You talk about the U.S. regulatory environment quite a bit, but the international productivity business, I think you just mentioned you had some realignment there. That business declined 3%, whereas it had been a pretty strong growth area for you previously. So, maybe you could just dive a little deeper on, you know, what caused the weakening in international reportability this quarter, and would you expect that to continue?

And so, unrelated to FSI in international zone, particularly Germany, they had some large public sector engagements that wound down that impacted their results. Given the macro in Germany, and to a lesser extent, but still in Belgium, it seems that higher inflation, higher energy prices kind of are impacting sentiment and macro tone over there more, so it's harder for them to backfill and replace those projects that have wound down. And so the creativity IZ year-on-year change between quarters one and two is not related to FSI, it's public sector, wind down.

Trevor Romeo Analyst — William Blair

Thanks, Keith. That's helpful. And then for my follow-up, I guess I wanted to touch on the, in the contract talent solutions, the bill rate growth, I think decelerating to closer to 2% this quarter, which I think is the lowest you've seen in a while, and I think the gross margins were steady, so it doesn't feel like spread compression. I think those metrics are already adjusted for mix. So maybe could you just talk a little bit about the bill rates and what you're seeing there? Is that like wage inflation's slowing or maybe something else?

Well, it was only, what, 30 basis points different than the prior quarter, so that's not a big change, but they largely reflect the weighted average pay rates of our difference. Thanks, Keith.

Operator

And the next question will come from Andrew Steinerman with JPMorgan.

Andrew Steinerman Analyst — JPMorgan

Hi, Keith. This is Andrew. I wanted to ask you a fourth quarter directional question about protivity. Obviously, you gave these directional observations about the total company for fourth quarters, typically being down 50 to 100 basis points in a third quarter. So my question is, you know, can you give us some of that same perspective for a typical productivity margin in the fourth quarter versus the third quarter, and also allowing you some, you know, if you want to make any kind of caveat, you know, is this kind of setting up to be a typical or atypical year for productivity margins as we think about, you know, kind of heading towards year-end?

And so, our Q4 directional observations were enterprise-wide, and so that was talent solutions plus productivity so we did not break out one from the other whole range is inclusive of productivity being particularly different is something we've not talked about a bunch is the impact of regulatory and that impact is expected to continue into q4 the other thing is there's there's nuances with the calendar and so you'll lose one more billing day this year in the fourth quarter than you typically do and so that cost you about 20 million in revenue but other than that not even guidance it's two trends that we noted are enterprise trends not one or the other and the next question will come from Jeff Silver with BMO capital Thank you so much.

Jeff Silver Analyst — BMO Capital

Actually, we just had a couple of follow-up questions from some prior questions. The first is on billing rates. I know Mix really played a big role into the change, but is underlying wage inflation changing at all? And I know there's some economists thinking that's going to accelerate. If that does, should we see an acceleration in bill rate increases?

So underlying wage inflation has come down, and so have bill rates. Just like kind of post-COVID when wage inflation flared up, so did our bill rates to recover. And so if you believe wage inflation is getting ready to rise, then we would expect our bill rates to rise along with that. If there's anything we've been consistent about over a very long, long period of time, it's about protecting our gross margins.

Jeff Silver Analyst — BMO Capital

All right. That's great to hear. And then let me go back to Mark's questions about, you know, getting back to prior peak revenues. Is there any reason you can't get back to prior peak margins as well?

Absolutely not, and we can get to new peak margins. Not only do you get operating leverage, but we've over time changed the mix of revenues between level and operational, and we get higher gross margins at higher levels. So, we have a larger portion of those from here forward than we have in prior cycles. And so, I think there's upside there. I think there's upside from efficiencies we might gain from technology over time. And so, our future margin upside. I would mention there our full-time engagement professionals, also margin accretive. So that's another mix of revenue upside in the next piece.

Operator

That's really helpful. Thanks so much. And the next question comes from George Tong with Goldman Sachs.

George Tong Analyst — Goldman Sachs

Hi, thanks. Good afternoon. You're guiding to talent solutions to return to year-over-year growth in 3Q. As you think beyond the near-term recovery, what do you view as a reasonable steady-state revenue growth rate for the staffing business in a more normalized environment?

You know, normal, you'd have to define normal, and normal, who knows what normal even means in the last four or five years, but somewhere single digits is talent solutions growth would You know, half of that would probably be wage slash bill rate inflation and the other part volume, but mid-single digit.

George Tong Analyst — Goldman Sachs

For activity, you've discussed ongoing impact from changes in the U.S. financial services regulatory environment, including fewer enforcement actions, less remediation work. How much of this pressure do you view as tied to the current regulatory backdrop versus a more permanent shift in demand, and what would need to change for that business to return to growth?

Well, since anti-money laundering is the key area that's been impacted here, history says money laundering doesn't go away. And if anything, if there's less scrutiny today, that probably means there are more issues in the future which would bode well for demand in anti-money laundering. So, the changes are more about the current administration and their stance on regulation broadly, and so it's certainly not a structural, there's less money laundering and therefore long term there's going to be less anti-money laundering demand from regulators. I would argue it's the opposite. I'd argue that there's probably pin-up demand being created as we sit here today because there's less scrutiny.

Operator

And the next question is from Kartik Mehta with North Coast Research.

Kartik Mehta Analyst — Northcoast Research

Hey, Keith. I know you've talked about the financial services regulatory headwinds, and you said that should last in the fourth quarter. When do you move beyond that, and when do you stop flapping that?

You know, the FSI grew a little bit negative in Q3 of last year. They took a bigger step down in Q1 and Q2. And so I would say in 2027, you'll get some relief, and then you'll get a lot of reliefs.

Kartik Mehta Analyst — Northcoast Research

And then, you know, one of the things I think about it, I don't know, a few quarters ago, We talked about the pricing environment, productivity, and the market has changed a little bit, maybe gotten a little bit more competitive. As you look today, how do you view the market in terms of pricing outside of this regulatory stuff?

I would say consistently competitive. It's been competitive for a while, but it hasn't gotten even more competitive. I mean, the big four, it's very market-based. If big four firms have capacity in a given market, they will price very aggressively in that market. That's been true for some time. But I'd say the pricing environment for a couple years with the big four has been very competitive. And it remains so today, but not more so.

Kartik Mehta Analyst — Northcoast Research

Thank you. I appreciate it.

Operator

And the next question will come from Manav Potnayek with Barclays.

Manav Potnayek Analyst — Barclays

Hi. Good afternoon. This is Rowan Kennedy. I'm from Manav. Thank you for taking our question. This was discussed much earlier in the call in response to Mark's second question, but can I please reconfirm the characterization as recovery and the leading indicators and metrics that give you confidence and such? In addition, what you're seeing today, how that compares prior recoveries in terms of hiring velocity, client urgency, and a willingness to approve incremental headcount?

Some of this is semantics, and in every downturn and volume recovery is different. We had dot-com back in early 2000. You had great financial crisis, 2008 to 2010. They were very different, and the post periods were very different. And this time, officially, there hasn't been a recession, but there's certainly been a staffing recession. And there's a big difference between enterprise, mid- and large cap, and SMB. who are more conservative. And so conditions are quite different, which is not the case coming out of dot com nor coming out of great financial crisis. That's a good thing for us because it makes it harder for clients to hire themselves. Job openings much higher than it was coming out of either of those. That's also good for us. I think AI has made it tougher for clients to hire as we've talked about before in that there are more applications, it's harder to distinguish one from the other to the extent they're using Gen AI. And so they're different, but the metrics you would typically look at, unemployment rates, pent-up demand via job openings, we've got the new AI impacts, which are playing out to be more benign than some argue that the risks taken as a whole are more positive today than they were at similar early recovery periods, post.com, post.com.

Manav Potnayek Analyst — Barclays

Thank you for that. And then another follow-up question, if I may please. You expressed confidence that you return or ultimately exceed prior peak margins. Can I please reconfirm that opportunity? You know, does that come from primarily mix, structural efficiencies, productivity improvements? And then how should we think about what comes first as revenues recover? Is it the gross margin, is it the productivity and efficiency, or operating margin?

There's the most upside cycle peak-to-peak on gross margin. I think there's the case with SG.

Kartik Mehta Analyst — Northcoast Research

Thank you. Appreciate it.

Operator

Next question will come from Toby Summer with Truist.

Toby Summer Analyst — Truist

Thank you. I had a question about your directional guidance or directional context for the fourth quarter. Would the current business trend that you're seeing within three consecutive quarters, a slight sequential same-day billing growth, would that be characterized as typical with normal seasonal patterns? because, you know, trying to triangulate in on whether that historical pattern can be achieved or the current demand environment is sort of better or worse, for example.

I would say up until the last couple underperformed months, it's a much shorter quarter. Even more so this year because of the calendar, we're going to lose an extra day more than we typically lose because of the calendar but as far as the buildings per day we're not making a forecast we're just saying normal seasonality on a per day basis you would get one or two percentage points of growth on a per day basis that's true within productivity what are your opportunities look like on the government side state local and federal you know it was a number of years ago that you you did capture some some good work there what is it what does it look like today and I'm kind of steering clear of the context of the financial regulation like our opportunities in the public sector creativity focuses more in federal and state than they do local or talent solutions has a bigger presence but you know we have a very we have a dedicated team and effort that approaches federal and state set we've got good opportunities there the pipeline is is solid and so we feel good about public sector it's very different than it was coming out of COVID and so we made some relationships that were sticky, that remain to this date. And so we're well positioned to have a tranche of revenue that we didn't have traditionally. And then defense and aerospace, by the way, incrementally adds to that.

Operator

Thank you. And the next question will come from the line of Kevin McVeigh with UBS.

Kevin McVeigh Analyst — UBS

Great. Thanks so much. Keith, could you just run through the restructuring I apologize, I had a couple of calls at the same time. What was it in the third quarter, the impact, and the impact for Q4, and then how do we think about that in 27?

Okay, so in Q2, we had four pennies. If you want a pro forma in the savings that weren't fully reflected, you got another five pennies for a total of nine pennies. If you want a full pro forma Q2, you got nine pennies. Now, if you look at Q3, all those savings, you know, out of the 11 million in savings have been embedded in the guidance we gave for Q3 and no more severance. Q2 add nine, that's your Q2 pro forma giving effective the savings as of the beginning of the quarter. And then Q3 is as stated to take full advantage of the $45 million in annualized savings or I'll call it an 11 on a quarterly basis. These margins, they're recovering very well. They're getting back to near what a year ago's margins were on less revenue because of the cost actions they've taken because of how they reallocated between work that contractors do versus work that their employees do clearly the incremental margins when their own employees do work are much higher than when contractors do and so the combination we're very happy with the margin impact of the actions productivity have taken, some of which are reallocation of resources between contractors and full-time employees.

Kevin McVeigh Analyst — UBS

And are you at the mix, Keith, in terms of fixed versus variable and productivity where you want, because I know you've set some targets in the past.

Is that mix in terms of staffing ratio, fixed versus variable, where you want it to be with these most recent cost actions it was independent of that I you know where we want it to be it's more project driven than that certain projects lend themselves to contractors more than full-time because of the skills involved because of the ramp up and scale and speed of that involved and so it's not like we stand up centrally and say we want a contractor full-time mix of X, it's more project by project what makes sense relative to the skills and capabilities needed on that project. Generally speaking, these large FSI projects that have declined were very highly leveraged contractor heavy engagements. The projects that replace them are less contractor heavy.

Trevor Romeo Analyst — William Blair

Thank you very much. That was our last question.

Operator

Thank you. This concludes today's teleconference. If you missed any part of the call, it will be archived in audio format in the Investor Center of Robert Half's website at roberthalf.com. You can also log in to the conference call replay. Details are contained in the company's press release issued earlier today.

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