Patrick Conway

“Our results in the third quarter underscore the important work underway across all of Optum.”

“As Steve noted, we are seeing positive momentum across Optum with all three business segments performing in line or ahead of plan. Optum Health is intently focused on improving its clinical care and the 20 million people we care for through primary and specialist.”

“I will spend the majority of my time today updating you on our efforts to restore Optum Health to its original intent around value-based care, which experience continues to show is the optimal model to deliver the right care at the right time in the right setting for the best outcomes at the lowest cost to the people…”

“Clearly, Optum's performance this year has also not met expectations. Yours or ours. Echoing Tim and Steve, we are approaching this with humility, and the need for deep analysis of key issues and commitment to substantially improved execution.”

“So as Andrew said, we had really diverse growth, both new business and high retention rates, so one of our best-selling years ever. I'll also call out the pharmacy services expansion, the organic growth across the diverse set of pharmacy services, and cost management.”