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Earnings call · FY2026 Q2

Pool Corp (POOL) Q2 2026 Earnings Call Transcript

Concluded Jul 23, 2026 Audio replay
Jul 23, 2026 52:39 71 turns
Period
FY2026 Q2
Runtime
52:39
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52:39 Audio
Operator

Good day, and welcome to the Pool Corporation Second Quarter 2026 Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star than 1 on your telephone keypad, and to withdraw your question, please press star than 2. We do ask you to please limit yourself to one question and one follow-up. Please also note, today's event is being recorded. I'd now like to turn the conference over to Kristen Byers, Director of Investor Relations. Please go ahead.

Kristen Byers Head of Investor Relations

Welcome to our second quarter 2026 earnings conference call. During today's call, our discussion, comments, and responses to questions may include forward-looking statements, including management's outlook for 2026 and future periods. Actual results may differ materially from those discussed today. Information regarding the factors and variables that could cause actual results to differ from projected results are discussed in our 10 . In addition, we may make references to non-GAAP financial measures in our comments. A description, reconciliation of non-GAAP financial measures are included in our press release or posted on our corporate website in the Investor Relations section. Additionally, we have provided a presentation summarizing key points from our press release and today's call, which can also be found on our Investor Relations website. I am now pleased to introduce John Watwood, our President and CEO, who will begin today's call.

Thanks, Kristen. Good morning, everyone, and thank you for joining our call. Before we cover the first of the quarter, I first want to thank our employees for the highest efforts and their dedication to our customers day in and day out, especially during these critical pool season months. I also want to take a moment, as this is my first earnings call as PoolCorp CEO, to share my perspective on our business and where we are headed. I came into PoolCorp with a deep appreciation for what makes distribution businesses successful. Branch level execution, strong supplier partnerships, technical sales expertise, disciplined inventory and service level management, and seamless coordination across local markets. These capabilities have supported Pool Corp's value proposition for more than 30 years and provide us a strong foundation for continued growth. Additionally, the structural drivers of Pool Corp's business model are powerful. A large and solid base of pools that naturally grows each year and generates recurring revenues from ongoing maintenance and periodic remodel activities, a professional customer base that depends on our scale and service, and a distribution network that is difficult to replicate. With our eyes set on crisp execution, I believe we can continue to generate above-market growth and control how we respond to any type of industry backdrop. Our fundamental strategy is unchanged. We aim to be the best worldwide distributor of outdoor lifestyle products by growing our share with our customers, building density in our network, and executing consistently across every market we serve. Our products must be on the shelves when the customer walks in the door and when it comes down to service, supplier relationships, and operational discipline. Every investment and initiative we make has to support the customer experience, strengthen supplier relationships, improve productivity, and generate an appropriate return. If it doesn't, we don't do it, and where it does, we will invest with discipline. Deliver on that strategy, we are focused on four priorities, each built to grow the business. First, sales excellence. Our growth starts with serving our customers better than anyone else. We are equipping our sales teams with the talent, training, and tools to help our existing customers grow their business with us and to broaden our reach to new customers. Our digital platform, our proprietary products, and the expertise in every sales center are how we deliver that value. When we make our customers more successful, we capture share, and we grow. Second, pricing and supply chain discipline. Pricing sharply and competitively, running strong chemical and building materials playbooks, and growing our private label of proprietary brands, which deepen customer loyalty and strengthen our margins. Third, operational execution. Running our sales centers with speed and consistency, holding a high service standard across all 455 locations, and getting our recently opened green fields to their full potential. And fourth, growth through disciplined M&A, adding density, new markets, and capabilities where the operational and financial fit is clear. Together, these four priorities are how we drive profitable growth, widen our competitive advantages, and create long-term value for our shareholders. None of this works without our people. At every level of the organization, our teams should know what's expected of them, understand how their work matters, and feel empowered to serve our customers. Over the last six months, I've spent significant time in the field with our operators, customers, and suppliers, met with employees across various functions, levels, and locations, and more recently with our shareholders. Everything I've seen and heard confirms what excited me about joining PoolCorp. This is a great business built by passionate employees, the best suppliers, and hundreds of thousands of customers who trust us to service and partner with them. I am proud to lead Pulled Corps' global team of employees as we work to deliver even higher levels of performance. Now, I'll discuss how the business performed during the quarter, and Melanie will take you through the financial detail. Net sales grew 2% in the second quarter, a result that reflects the resilience of our model, as strength in our reoccurring maintenance business and continued share gains in building materials offset a soft new construction and discretionary environment. Where we serve our customers best, we win. Our large and growing installed base drove healthy, recurring maintenance demand. Building materials grew 4%, and that outperformance reflects our national poultry and showrooms, our product breadth, and the way our teams help builders bring their projects to life. Our proprietary and private label offerings continued to gain traction, and Pool360 reached 18% of sales, deepening how our customers engage with us and extending our reach. In Europe, sales grew 11% on strong demand and improving sentiment. The softness we saw was concentrated where the cycle is weakest. New pool construction stayed muted as U.S. pool permits are tracking down low single digits year-to-date and discretionary demand remained measured, felt most in our year-round markets. Our overall sales in California, Texas, and Arizona were down mid-single digits and Florida declined 1%. Much of that drag was our horizon irrigation and landscape business, which is concentrated in those markets and saw further pressure as residential projects slowed. Our seasonal markets, by contrast, grew 6%. Equipment grew 3% on price and repair-related demand, while chemicals declined 2% on pricing. Sales to retail customers were down 1%, and Pinchapini franchise sales were flat. On gross margin, higher inbound freight was the primary pressure, and it's an area we're actively working to offset. Melanie will cover the additional details behind our gross margin performance and implications to the full year. Consistent with our productivity-first posture, we remain deliberate on network expansion, adding one location in a key U.S. pool market, and closing one horizon location. The green fields we've opened over the past year continue to ramp, and their performance is improving. The class of 2022 and the remaining classes are trending in the right direction, though we still have room to grow as these locations mature. Across the rest of our network, ongoing process improvements and the continued adoption of our digital tools remain a focus for driving efficiency and productivity and getting more from the investments we've already made. Taken together, the quarter reinforces our strategy and our confidence and we remain on track to achieve our adjusted earning guidance range of $10.87 a share to $11.17 a share. In closing, I would like to emphasize how honored I am to lead the Pool Corp team and generate further value from the fundamentals of our business and the investments put in place over the past several years. We compete in large markets with recurring, repeat demand, and I don't take for granted the advantages we have built to serve them. A distribution network that's hard to replicate, supplier relationships built over decades, and one of the broadest product assortments in the industry. We are continually investing in the tools and services that make it simpler for customers to grow their businesses with us, and we are doing that from a position of financial flexibility with ample capital available to reinvest, positioning us to emerge stronger as the cycle recovers. I'm grateful to our employees, suppliers, and customers for the solid foundation they I will now turn the call over to Melanie Hart, our Chief Financial Officer, to review our second quarter results in more detail.

Thank you, John, and good morning, everyone. we delivered a solid second quarter growing sales for 1.8 billion holding expenses tight and generating strong earnings net sales increased two percent over prior year with a three percent contribution from pricing as we lapped prior year mid-season vendor price increases we were pleased to see that building materials volume grew again even with softer demand and other discretionary categories and noted a 2% decline in chemicals on lower pricing. Growth profit grew 1% to $541 million, with a growth margin of 29.7%, down 30 basis points year over year. Product mix overall was neutral. The decline was driven primarily by inbound freight costs, which we were not able to fully recoup in selling price this quarter, and by unfavorable customer mix as we saw a higher portion of our sales from larger customers. Supply chain gains partially offset these areas. We made strong progress on expense discipline this quarter, managing adjusted operating expense growth down to 1% from 5% in the first quarter. Our continued focus on capacity absorption kept compensation and outbound freight costs well-managed. As reported, operating expenses were $273 million, up 4%. The adjusted figure excludes a one-time $8.3 million charge, primarily the non-cash acceleration of undested equity grants tied to the CEO transition. Adjusted operating income increased 1% to $276 million, with an operating margin of 15.1%. Reported operating income was $268 million, a decrease of 2% versus prior year. Interest and other expenses increased $2 million versus the second quarter of last year, driven by higher average debt outstanding. Dusted net income increased 1% to $196 million. On a reported basis, net income was $188 million, down 3% from a year ago. Without the after-tax impact of CEO transition costs, earnings per diluted share increased 4% to $5.38 compared to $5.17 in the second quarter of last year. As reported, earnings per diluted share was $5.17 in both periods. Next, I will discuss our balance sheet and capital allocations. Inventory increased 4% to $1.4 billion at June 30th, compared to $1.3 billion at the end of second quarter of prior year. Consistent with the seasonal early buy and opportunistic purchases we discussed last quarter and the normal seasonal dog round we anticipated, we sold through our peak season stocking levels, moderating year-over-year inventory growth. We are comfortable with the quality and positioning of our inventory. Second quarter represents our peak debt levels as we stock up for season and pay vendor early buy payments ahead of cash collections on in-season sales. Total debt was $1.3 billion, an increase of $111 million over the past 12 months. Our weighted average effective interest rate improved to 4.3% from 4.7% last year as we continue to benefit from our swap agreements that are in place and expire in February of 2027. At 1.78, we remain within our expected debt leverage ratio of one and a half to two times. On capital allocation, we are anticipating another strong cash flow year with cash from operations expected to come in around 100% of net income. We return capital to shareholders through dividends and share repurchases, paying $93 million in dividends and completing approximately $86 million in share repurchases year-to-date. In April, our board increased our share repurchase authorization to $600 million, of which $580 million remains available. As a reminder, the second half of the year, as we exit the season, is when we generate the bulk of our operating cash flow. With the first half behind us, here is how we see the balance of the year. We expect trends consistent with year-to-date. On pricing, that means higher inflation on equipment, modest inflation on all other products, and continuous chemical pricing drag. On the demand side, slight growth in the maintenance portion of the business, some incremental remodel activity, and still soft but stable full build. Together, we expect low single-digit top-line growth for the full year, with approximately 2% to 3% from pricing. The benefit from pricing is expected to be lower in the second half of the year. Second quarter margins reflected higher inbound rates and an unfavorable customer mix. We still expect pricing and supply chain benefits in the second half. However, on a comparable basis, these are tempered by last year's mid-season price increases. Given the second quarter's weight in the year, we now expect full-year gross margin approximately 30 basic points below prior year versus inline previously. We are pleased with the expense progress we made in the second quarter, and we will continue to operate efficiently through the rest of the year. As a result, we expect adjusted operating expenses to be an increase of approximately two to three percent for the full year, including a modest amount of incentive compensation recovery over the prior year. This likely will be an expense increase on the higher end in the third quarter and lower end in the fourth quarter. This is because the fourth quarter prior year had incremental IT expenses that are not expected to reoccur in 2026. We have opened fewer new sales centers this year, so these additional investments have moderated as we continue to focus on expanding profitability at the Greenfield locations opened over the last several years. Interest expense is still estimated to be between 49 and 51 million. Our full-year tax rate is forecasted to be approximately 25%, with a lower rate in the third quarter and no additional benefit from ASU for the remainder of the year. Our weighted average share left standing are expected to be approximately $36.4 million, reflecting the incremental share repurchases completed to date. Within our full-year outlook, the puts and takes have shifted modestly. We now expect slightly better top-line growth, offset by lower gross margin. largely reflecting the higher inbound freight and customer mix we saw this quarter. On balance, these roughly offset. As a result, our underlying adjusted earnings guidance is unchanged at $10.87 to $11.17. In the current quarter, we recognize $0.21 related to one-time CEO transition expenses have updated our diluted EPS range to $10.66 to $10.96. This event is playing out largely as we expected, and our team executed well through the peak We are focused on a clear set of strategic priorities across sales, pricing, supply chain, and operations, aims at unlocking profitability and extending our competitive advantage. While our growth margin reflects cyclical pressure from this environment, we view it as temporary rather than structural. We continue to expand our network in a way that strengthens our competitive position for the long term. And we're confident that the actions we're taking today will leave us better positions as discretionary demand recovers. We will now move to our question and answer session.

Operator

Thank you. We will now begin the question and answer session. To ask a question, you may press star than 1 on your telephone keypad. If you're using a speakerphone, we ask that you please pick up your handset before pressing the keys. If at any time your question has been addressed and you'd like to withdraw your question, please press star than two. And once again, we do ask you, please limit yourself to one question and a single follow-up. Today's first question comes from David Manti at Baird. Please go ahead.

David Mantey Analyst — Baird

Thank you. Good morning, everyone. John, relative to the four priorities here, just a couple of questions. One, on M&A, if you could outline broad areas that might be attractive to you. And then, two, on operational execution, could you talk about any fine-tuning actions around the sales force or branch economics that you've initiated so far?

Yeah, good morning, David. So, look, on the M&A piece, you know, obviously, tuck-ins, anything that's core to the business, we would be super interested in, and that's where our focus has been. And then, as you break that down a little further, you know, you get to more product category-specific opportunities. You know, outside of that, you know, everything's got to have, you know, the right strategic fit, cultural, financial fit as well. So I think that pretty much summarizes where our views are without giving too much detail or information. On the operational execution, you know, when you think about sales excellence and operational executions, you know, we've already made some investments in both of those areas and looking to refine what we're getting out of it and iterate as needed, right? So we're to a point now in season where we're seeing kind of what's working and maybe what needs to be tweaked a little bit. So without getting in too much detail there, I'm pleased with where we're at. I think we can get a little sharper focus in some areas around some of our product category-specific initiatives. But overall, you know, you can't really change too much in season. It's just all about execution right now. So, you know, any kind of big changes come after we get through this season as we prepare for the next selling season going into 2027.

David Mantey Analyst — Baird

Makes sense. And then as a follow-up, we've discussed this before, but I was hoping you could talk about it in this forum. The market seems skeptical about your ability to gain market share, and I mean the stock market and investors in general. Could you just outline some of the key areas where you think Poole can gain incremental share within the business?

Yeah, look, we have – I think we've got a lot of right to win when it comes to building materials and it comes to Kim's. And I think even in other areas with some better connectivity up and down the organization throughout the industry as well, I believe we have a lot of opportunities. Now, I've obviously been out meeting with a lot of customers, and I think the first step of that is listening to the customers and understanding where they're at, where they're going, and how they view us right now and where we need to pivot. And secondarily, it's with our suppliers as well. How do we make sure we're the best partner, the best go-to-market channel for them? So I think when you take all that input and you look at where we're at and where we're going, I believe we've got a heck of a network to build off of for sure, right? So the foundation's there, and we've got a lot of capacity we can pull through that network. We listen to what the market's telling us. We adjust. We execute on that. I think our ability to go gain share is substantial.

David Mantey Analyst — Baird

That's good, John.

Thanks, David.

Operator

Thank you. And our next question today comes from Susan McClory with Goldman Sachs. Please go ahead.

Susan Maklari Analyst — Goldman Sachs

Thank you. Good morning, everyone. My first question is, building off of your last answer, John, you mentioned listening to the customers. I guess when you've been out there, can you talk a bit about what you are hearing from customers about Pool Corp, what's working, what's not working, and how that is shaping the strategy and the areas that you're focused on?

Yeah, good morning. So, you know, I'm giving somewhat of a direct quote that I've heard several times is that Pool Corp is really good at doing the hard stuff. And I think when you want to break that down and say, what's the hard stuff? I mean, that's the operational execution day in, day out within and outside the four walls. I believe that's a testament to just having the decades of running a very large, very efficient network that we continue to improve on and continue to iterate on. Do I feel like we can be more aggressive in the commercial? Of course I can. That's why I've been harping on that. And I believe just the connectivity throughout the organization is key. I think it's a key part of winning in this industry. And that's really what I've heard from feedback is they want to learn more about where pool's going. They want to hear more from the executive team. And we're going to make sure we're more, I would say, vocal and present with industry associations and with all of our customers as possible.

Susan Maklari Analyst — Goldman Sachs

So that's really the two main I'd say feedback components I've gotten and it's been overall it's been super positive okay okay that's great color good to hear and then when you think about the four initiatives that you outlined are there some that perhaps need to come before others are you focused on all four sort of equally can you just give us any sense of how they sort of stack up and then how you're thinking about the level of investment that's required as you pursue these these initiatives yeah well I mean it all starts when you sell something right so so that's where our focus is that and that's a broad statement that's

got a lot up under it right that's ground level execution connectivity throughout the organization then y'all the operational execution that comes up hundred as well um so those would be the two primaries if we're going to rank anything here and of course pricing supply chain falls under that as well in its own category M&A M&A is opportunistic you know so you got to have a, we're a willing buyer, you got to have a willing seller and all the other stars have to align. So, you take that as you can get it. As far as the level of investment, again, when you've got the network we have already, there's no significant major investments that really need to be made to execute on a lot of this. M&A stands on its own. It's whatever the price is. But when you think about, again, sales excellence, pricing, supply chain discipline, operational execution, we got a lot under our roof right now that we can continue to refine, we can continue to leverage so I'm pretty excited about what the future holds for us okay great thank you for the color and good luck with the quarter thank you and our next question today comes from David McGregor at Longo research please go ahead yes good morning everyone John you talked about sort of leveraging some of the investments that have been made up to this point sort of transform transitioning I guess from firm investment mode to leveraging those investments mode. Can you just talk specifically about the technology investments and the opportunity that you see there?

Steven Forbes Analyst — Guggenheim

Yeah.

Yeah. Good morning, David. So, you know, there's been a lot of investment in technology. Been a lot of conversation about it. Excited to say, as you saw in our release, that the full 360 adoption is 18%. That's a record. So, we're starting to see a lot more integrations in that area. I'd say a continued acceleration in integrations. We're having some conversations about other pieces and parts of the business. You know, what those investments are giving us right now. And I'd say so far, very positive. You know, when we look at water tests, we've got some integrations going on with service as well. So, I would say that the summary of that overall is we've made the right investments. We've got to continue to listen to the customer and continue to iterate in the right directions, in the right areas. And that's really where our focus is right now and continue to benchmark where our right to win is. But I'm pleased with them. Good to have them behind us. And then we just got to continue to increase our return out of those investments. But again, when you look at the 18% adoption in Pool 360 continues to increase, that's a very positive sign.

David Mantey Analyst — Baird

Good.

And in the follow-up, I guess, similar question around just the profitability of private label and Horizon and Europe and some of those businesses. Yeah. So, you know, when we discuss private label, that's more in chems and building materials. And obviously, it's a good margin profile for us. So that's why you hear us talk about it a good bit. And that doesn't come at the expense of any other product category. We We just, you know, that's what's been driving the business for us and providing some continued growth there. So, we'll continue to double down on that and see what, you know, we can get out of the market. When you think about Horizon, yeah, it was a tough quarter for them for sure. I mean, you know, we typically don't mention Horizon on its own, but as you've heard others that have come out and announced that are in that space, you know, the market's not giving us a lot of tailwind right now. So, happy to say, though, we brought in a new leader for Horizon as well. And so, we're investing in that business. We think there's a lot of potential there. It's a great group of people that are running it and that are out there executing every day. So really got some excitement through the rest of this year and see what we can do in 2027. And then Europe was a bright spot for us. You know, it's been very hot over there, some double-digit growth out of those guys. Super excited about their execution and what they brought to the table. And outside the heat, there's a little bit of, you know, the comment I heard from various sources was a little bit of a mini COVID going on, not from the sense of COVID, but from the sense of investment in the backyard right now. People are kind of staying around the home and not taking vacations. And I think we're realizing some benefits to some of those investments. Thank you very much and good luck. Thank you. Thank you.

Operator

And our next question today comes from Ryan Merkel with William Blair. Please go ahead.

Ryan Merkel Analyst — William Blair

Hey, everyone. Thanks for the questions. First topic is just on revenue trends and cadence in the quarter. Just would love to hear how the quarter played out on a monthly basis, and then any comments on how July is starting.

Yeah, on the revenue trends, there wasn't really anything significantly different when you look at the months across the quarter. You know, for us, when you get into season, you don't see that same level of variability as you do in the first quarter or the fourth quarter. So, no real major differences there. And I would say, you know, July is pretty much on point with, as we look at kind of our forward-looking guidance. You know, we talk about our expectations for the second half would be a little bit less price because we're lapping those mid-season price increases that took effect really, you know, late April, May of last year. And so that's coming through. But, you know, from the volume discretionary spends, no significant difference is there in July.

Ryan Merkel Analyst — William Blair

Got it. Thanks for that. And then just a question on page four. you know in terms of horizon do you think it gets any better in the second half or is it going to kind of stay down mid single digits and then you know the big four states there all the all those are negative i'm curious is that just ken's deflation and the new pool market week just talk about why that was yeah so on the horizon side um you know that is um you know horizon has a little bit when you think about their mix of products um they generally have more commercial and they're also more tied to residential, so, you know, that's really what's kind of creating that drag overall in the Horizon market is just the mix there

and some of the timing of those commercial projects. And then on the sales by state, it's kind of across the board, you would see that roughly a point in each of those markets was the drag that was created by Horizon. But also, if you recall, when you looked at first quarter, we did talk about in first quarter that we had higher early buy sales and so you know some of those states that benefited from those extra early buy sales in first quarter we had a slight shift on the blue side of the business with those sales between first and second quarter I see so absent some of that first quarter sort of I guess pull forward if you will or timing nothing's really changed in those big states that's the right okay that's the right way to look at it yep got it okay Thanks, pass it on.

Operator

Thanks, Ryan. And our next question for today comes from Trey Grooms at Stevens. Just go ahead.

Ethan Summers Analyst — Stephens

Hey, good morning, John and Melanie. This is Ethan on for Trey. Thanks for taking the questions. First, John, I wanted to start off on the efficiencies and productivity piece mentioned within the new strategic priorities. You guys have been focused on capacity absorption here for the last couple quarters. You've opened something in the range of 50 new sales centers over the past five years, obviously at different parts of the cycle. So can you just touch on the runway here in terms of improving the productivity of those recently opened locations?

Yeah, you know, so the good news is when we open a location, it's really not a new greenfield, right? We get to seed that location with a lot of existing inventory because we're typically just following where the market is going in an individual, you know, space, right? So, you know, we start from a position of at least some pretty good revenue flying through. But as with any new location, right, you want to continue to refine and grow and then obviously make up the revenue. It's the old, you know, to trim to grow, right, or cut to grow. So as we look at those locations, those new locations we've done over the past, I'd say, few years, we're pretty pleased with the performance. But it's always going to be, you know, a one- to two- to three-year runway, especially when you're in a market that's, you know, not really giving you a ton of tailwind here. So we just have to remain focused and diligent with these, what we call newer locations or focus stores, to make sure that they become accretive or at least, I would say, in line with our broader network. So overall, I mean, as we look at future greenfields, I mean, we're going to be very selective. with where we need to go. Again, very specific market-driven. If we feel like, you know, the market's moving somewhere we're not in, obviously we'll make those investments. But I would say there's not, you know, a tremendous amount of new green fields moving forward that we'll need to invest in, you know, at least in the near future. Right.

Ethan Summers Analyst — Stephens

Got it. Got it. Okay. That's super helpful. And then switching gears perhaps, Melanie, on the revision to the gross margin guide, it sounds like that revision is primarily a function of the lower 2Q gross margin, and then perhaps some continued realization of these higher freight costs. So, one, is that the right way to think about it? And two, you know, from a gross margin standpoint, at what point do you expect to potentially recover the higher freight costs? Is that more of a 2027 event? Just any more color there would be great.

Yeah, so because Q2 is such a large portion of the year, that 30 basis points, when you're looking at the year in total, it will have that impact on the year-over-year comparison. When we look out kind of third and fourth quarter, we, at this point, we are projecting that we will have a similar 30 basis points, you know, differential when compared to the prior year. With that being said, you know, we acknowledged what was happening early on and saw the changes and track the rates, the higher rates that were coming in from our vendors, particularly in some of those heavier density items such as the building materials. And so we have actions underway that will be starting, you know, early third quarter to be able to start managing some of that. And so, you know, we are actively working to improve it, but recognize that we may not be able to recoup all of it immediately, and so do expect to see the full year impact.

Ethan Summers Analyst — Stephens

Got it. Okay, that all makes sense. Thanks so much.

Operator

Thank you. And our next question today comes from Scott Schneeberger with Oppenheimer. Please go ahead.

Scott Schneeberger Analyst — Oppenheimer

Thanks very much. Good morning. I just following up on that and the fuel. Melanie, how are you thinking about it for the second half? Flat at current levels, expecting it to increase or decrease? Just curious what's behind your assumptions in the guidance. And then just a quick follow-up on the supply chain. Is it mostly transportation costs that are impacting you? Are there any significant changes you're going to do on the front end, on the inbound side, or on the outbound side as a reaction or an add to the initiative?

So, right now, we're not expecting any significant change in the cost environment as it relates to the freight. So, with that, you know, we have acknowledged that we need to look toward pricing and ensuring that we're having those conversations with our customers to recoup the incremental cost that's coming through. And so, that doesn't just flow through straight to us. So, again, that process is what's underway because we don't see anything significant changing. And that's looking at the inbound side. On the outbound side, we did earlier in the year put through some freight star charges to help us to recoup the extra cost that we're seeing just on the delivery side.

Scott Schneeberger Analyst — Oppenheimer

Thanks. And then with regard to, we've been talking about supply chain initiatives for a long time. Could you delve in a little bit to what some of those initiatives are, John, maybe your comments on things that may be added?

And is there opportunity for there to be more financial power with some of the things that you're doing over the back half and really more so into next year? yeah so i think when supply chain initiatives as a whole you know you you got a network as big as ours it's pretty efficient but you can always look for efficiencies and there was a lot of things already in play before i came to the company that that we're working through the process now to see what that return is going to be and it could be how you shop you know where you stock how you ship what the replenishment is um you know what those gains are i would say we're not quite ready to to come out and say quite yet we're still working through the math behind it But the freight's a big piece, right? So we've been super focused on that as we started seeing it creep up, and then it jumped on us pretty hot and heavy. So that's really where our focus will remain for the remainder of this year. And I think there are some things we can do, you know, not just to help with the here and now, but in the future as well. So I think that really sums up kind of where my thoughts are, you know, in the near term and then, again, in the long term as we continue to look for the most efficient way to operate the network is the right way to look at it. And, you know, we'll have more commentary on that, you know, going into next year. Great. Thank you.

Operator

You're right. Our next question today comes from Andrew Carter at Stiefel. Please go ahead.

W. Andrew Carter Analyst — Stifel

Thank you. I wanted to ask about the change in kind of the gross margin assumptions because, first off, your updated guidance would imply a level of decline similar with the second half, and you are lapping kind of extraordinary pricing from last year. So, that seems difficult. Second question I would ask is, given the Pentair update, what were your assumptions originally around the performance by customers, and is that impacting kind of the gross margin given opportunistic purchases and also different levels of vendor rebates?

So, there is no change in our guidance that is reflective of anything that Pentair has reported. When we look at our stocking levels and our opportunistic purchases, we talked about in first quarter that we were heavy because we had bought ahead and that we would expect to bring that down to more normalized levels throughout the season. And so what we had intended is how things played out. The impact to the gross margin is specific to the two items that I talked about, which is the higher inbound freight cost and then also a continued customer mix.

W. Andrew Carter Analyst — Stifel

Okay, second question, in the script you said 2% to 3% pricing, the DEX says 2%. I wanted to square that away real quick and now pass it on.

Yeah, so that'll be, it's 3% in the second half, so you'll look at both first and second quarter pricing with 3%, and then when we get into the back half we're expecting that to moderate because of last year's mid-season price increases. So it'll be probably 2%, maybe slightly less, so we'll finish up the year at 2%.

W. Andrew Carter Analyst — Stifel

Thanks, pass it on.

Operator

Thank you, and our next question today comes from Colin Verhron with Deutsche Bay. Please go ahead.

Collin Verron Analyst — Deutsche Bank

Good morning. Thank you for taking my questions. I just want to start on the commentaries, the commentary around pricing. I think you called out pricing sharply and competitively going forward. I'm just curious as to what this means exactly. Was pool price too high or too low kind of going into it, and just sort of how you anticipate this shaking out. And then around your initiative, your priorities, I guess, any color as to sort of the long-term, sales growth algorithm? Are you reiterating the 6% to 9%? Or would you make some adjustments based on the priority that you outlined?

Yeah, I appreciate it. So, on the pricing piece, when we say sharply and competitively, right, it's not a matter of up and down, you know, indexing to one side or the other. It's a matter of really understanding the market conditions. And I'm not saying that we don't do a good job of that now. But, you know, when you've got this prolonged downturn, obviously, it's a super competitive market out there, and not that it wasn't competitive prior to this downturn, but when we look at also some of the variabilities that we have, particularly in KEMS and with some of the freight coming through and things like that, all these factors coming at us, we just need to make sure we're processing that information the right way. We're listening to our customers. We're doing the right thing by our shareholders, taking all that into account, understanding where we need to be on a local level. So it's just a function of running a large distributor, right, a large decentralized distribution network is taking the local input understanding what that looks like overlaying the the macro conditions that you have and figuring out what that pricing file is going to look like so so we break that down by product category I would say we're pretty good at it now we can always get better I think every distributor can get better so I don't think we're in any different boat than anybody else but I it's more of a matter of me acknowledging that too that in any particular industry that look you got to be you got to be right on certain things you got to be variable on certain things and there's other things you know that that give you a little more leeway on stuff and that's all quite frankly comes down to the to the customer so it really ties into when we think about sales excellence right how are we arming ourselves with the right tools technology and training to capture as much market share as we can and then I think your your other question was on yeah the long-term growth algorithm so yeah not not really in a position to reiterate or change that you know I The point I will say on that is, you know, we're going to need a little market help. I've been very clear about that, that if, you know, under current market conditions, I don't think the six to nine is on the table. But, you know, in normal market conditions, we would go and we would talk about it, you know, at that point. So more commentary on that as we get out of 2026 and we look into 2027.

Collin Verron Analyst — Deutsche Bank

Great. That's helpful. And then just a question on the operating expenses in the back half of the year. I think you said that you're expecting operating expenses to increase 2% to 3% for the full year. Does that adjust out the CEO transition cost in that 2% to 3%? And how should we think about sort of the magnitude of the adjusted operating expense increases in 3Q and 4Q that gets to the midpoint of the guide?

That is an adjusted number with that range there. And so we would expect that expenses will be a little bit higher in the third quarter. So I've mentioned that'll be kind of the top end of the two to three, and then lower in the fourth quarter. And I just want to add one more thing. You know, I mentioned it in the script, but that does include some amount of incremental incentive-based compensation that we are including in our assumptions there as well.

Ryan Merkel Analyst — William Blair

Great.

Collin Verron Analyst — Deutsche Bank

I appreciate all the color.

Operator

Thank you. Our next question today comes from Sam Reed at Wells Fargo. Please go ahead.

Sam Reid Analyst — Wells Fargo

Awesome. Thanks so much, everyone. I wanted to just see if you could quantify the magnitude of some of the gross margin drivers that you cite in your bridge in slide six. And then you talked to changing customer mix. It sounds like, you know, more large customers. Any way to size what large customer actually means and what proportion of your mix are now large customers?

So from a sizing standpoint, you know, we typically don't come out with some detail. But when we look at it internally, the inbound freight is by far the most significant component. So if you're looking at just the overall magnitude, inbound freight was the biggest impact in the quarter. I would say customer mix was a follow after that. And then we continued on the supply chain to get benefits from the things that we've been working on there as it relates to, you know, continued good progress on our private label, continue good progress on our exclusive products, some of the areas as it relates to the building material. We saw some really nice pickup in some of the new products that we brought in there. So our expansive products that we brought in for the current season are helping us on the supply chain.

Sam Reid Analyst — Wells Fargo

That's helpful. And then I understand you've brought in some more, or I guess I should say some newer equipment, specifically move pumps. Just curious what the early uptake has been on that product and then whether that has shifted in any way how you manage inventory for some of your other large OEM suppliers.

Yeah, so I'll take the last question first. No, that's not changed how we look at our inventory with, you know, throw it out there the big three, which is 40% of our cogs. So no impact on that whatsoever, I wouldn't say move as material to the overall picture right now. But to also give you a little insight on how we view our product portfolio briefly is, you know, look, we're tied in, again, I mean, the big three or 40% of our revenue, so that's where our focus, and we just got through some really great meetings with all of our strategic suppliers, those that rank at that strategic level. So, obviously, we're going to go hand-in-hand with those guys out in the market and understand, and that's where the brand acceptance is at, and that's where the installed base is at. When we look at adding to our product portfolio, in the case of your question here, it's hey is there something out there that might could bring more traffic in the door not cannibalize and again i think that's the key point here bring traffic through the door that we weren't getting or that or that maybe that was going somewhere else and and that's where our focus will be so i think that distinction probably needs to be made um but ultimately no that it hasn't changed it's been good for us don't get me wrong but i would say it's material at this point and it has not made any impact on any decision we've made with uh inventory decisions uh through our existing supplier base.

Sam Reid Analyst — Wells Fargo

Appreciate the caller. Thanks so much.

Thanks.

Operator

And our next question today comes from Steve Forbes at Guggenheim. Please go ahead.

Steven Forbes Analyst — Guggenheim

Good morning, John, Melanie. John, maybe just revisiting priority number one, sales excellence. You mentioned commercial pricing, I believe, earlier in the call here. So, curious if you can just remind us what POOL's commercial pricing strategy was from a, you know, regional perspective, and then with all your time in the field visiting the branch managers and talking to them, what are they asking for as it pertains to commercial? Is it pricing flexibility? And sort of like what are you implementing at the field level to maybe give the branch managers more control or tools, right, as you mentioned, to sort of drive share dynamics?

Yeah. I think there's kind of one answer that summarizes all that, and it's speed, agility, and flexibility, right, within reason. And it's not just pricing, it's terms, it's all those things that we're dealing with and that all distributors are dealing with. And that's really what our people are asking for, right? You want to leverage your scale, you want to leverage your size, and obviously we're the largest in the space. But you've got to be locally oriented, locally focused. And in the balance, I mean, I've said this a lot with my one-on-one meetings and other meetings, distribution works best when there's balance. There's balance with the corporate initiatives and there's balance with flexibility in the field. So I think to sum up, you know, what our pricing strategy is, is to take that local input and to look at the, again, macro drivers and leverage our scale and just put the best plan together. So, you know, the tools and the technology that we'll put in for that I don't know, we already have for that in some cases, is how do we do that quickly and effectively and also have a really good feedback loop to know what's working and what's not.

Steven Forbes Analyst — Guggenheim

That's helpful. And then just a quick follow-up. Obviously, the retail channel dynamics here, given some industry news, it remains, I guess, complex. So, I'm curious, maybe you could just help us, you know, think through what the expectation is for the retail channel over the coming quarters here. Are you expecting disruption? Are you seeing, you know, sort of the disruptive pricing dynamics transpiring? Is it an opportunity, right, for sort of your retail customers? How are you sort of thinking through what's happening in the retail customer base today?

Yeah, so, I mean, obviously our business model is to support the independent retailer, and we're going to do everything we can to make sure they're happy and healthy and growing And, you know, to get into the individual situations, you know, of our competitors and stuff, I'll leave that to the announcements and whatever. Obviously, we're watching it. The competitive pricing on the retail side has been there. I mean, I don't think anything's significantly shifted, you know, broadly. I would say market to market, you always get some noise for different reasons, right? Somebody runs a sale. Somebody gets some import product, whatever it may be. And we know how to attack those things. and, more importantly, help our partners, our customers attack those things. So, as we look, you know, obviously the early buy season was really good on the retail side. I think that was a little bit of the impact of the numbers you see in Q2, as Melanie mentioned earlier. As we look to the rest of the year, we'll wait and see. I mean, I don't see anything right now. I realize what's out there on the news front, but can't really speculate on how that's going to impact anything until it plays out, if anything plays out. Thank you.

Sean Conin Analyst — Bank of America

Thanks Thank you And our final question today comes from Sean Conin with Bank of America Please go ahead Hi guys, thank you for taking my questions Just a couple on the gross margin The large customer mix Headwind, that's been a headwind For a long time now Is there something temporary In the market that's driving that Or should we expect that to continue to be a headwind As some of your dealers Consolidate over time Yeah, so I'm going to take a piece of that, and Melanie may want to add in a little bit.

You know, look, there's roll-ups going on, and that's fine. We are well-positioned to service the large customer. I mean, that's probably better than anybody else. So, you know, is it temporary? I wouldn't say it's temporary necessarily, but, you know, I think there's ways we can offset some of the margin pressures and things like that in other areas, as we've talked about with product categories, and as those get more implemented and that gets more accepted or we do a better job of selling those product categories, you know, there's, again, ways we can offset margin pressure from customer mix. But as it is right now, I think the roll-ups are relatively new to the industry. And, you know, yeah, there's competitive pressures there, obviously, or I would say scale pressures there that we're working through, you know, and we'll continue to. So, probably I would have done a great job with that answer. Melanie, you want to add any color to it?

Yeah, I think the only thing I would add is when we start seeing the volume increase, we'll start seeing some of the smaller customers that maybe have exited the market come back, particularly on the new build side. And so, you know, we generally have higher margins with some of those smaller customers, and so that's part of the customer mix. So I do think there'll be some improvement longer term when we start seeing some of that discretionary spend improve.

Yeah, so to add on to that, I think it's a great point, too. I mean, we've got to think about where the market's at right now and then what happens later on once we start getting some tailwinds. We all believe we're probably bouncing off the bottom right now. There's some stability, some good signs that show stability. So I think long-term, this will play out just fine. And, again, we get some headwinds, or excuse me, some tailwinds from some market growth, maybe, you know, seeing what happens in the upcoming years. This will be less and less of a conversation.

Sean Conin Analyst — Bank of America

Okay, great. And then just going back to the higher transportation costs, so you guys are including that as a headwind for the full year in your guidance and saying that you're working to try and offset those. Are you including any of those actions to offset it, for example, like pricing in your price guidance, or is that not assuming any surcharges that you're passing along?

Yeah, so we have – we've had some freight surcharges to date on outbound freight. So, that is included in our pricing. When you look out for the balance of the year, we're still working through any impact of what the future pricing might look like for some of that inbound. So, we don't have anything material included in the guidance at this time. So, what we'll know more on that as we get through third quarter.

Sean Conin Analyst — Bank of America

Okay, great. Thank you.

Operator

And that concludes our question and answer session for today. I'd like to turn the conference back over to the company for any closing remarks.

Yeah, so thanks again, everybody, for participating in the call. You know, we've been working hard to deliver a strong summer season and are proud of performance in this quarter. However, as you can see, you know, there's a lot more work to be done, and we're moving with urgency on focused initiatives to strengthen our execution and further enhance our performance. We look forward to providing an update on October 22nd when we announce our third quarter 2026 results. Have a great rest of your day.

Operator

Thank you, sir. that concludes today's conference call. We thank you all for attending today's presentation. You may now disconnect your lines and have a wonderful day.

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