Good afternoon, and welcome to Open Lending's Second Quarter 2023 Earnings Conference Call. As a reminder, today's conference call is being recorded. On the call today are Keith Jezek, CEO; and Chuck Jehl, CFO. Earlier today, the company posted its second quarter 2023 earnings release and supplemental slides to its Investor Relations website. In the release, you will find the reconciliations of non-GAAP financial measures to the most comparable GAAP financial measures discussed on this call. Before we begin, I'd like to remind you that this call may contain estimated and other forward-looking statements that represent the company's view as of today, August 8, 2023. Open Lending disclaims any obligation to update these statements to reflect future events or circumstances. Please refer to today's earnings release and our filings with the SEC for more information concerning factors that could cause actual results to differ from those expressed or implied with such statements. And now I'll pass the call over to Mr. Keith Jezek. Please, go ahead.

Well, thank you, operator, and good afternoon, everyone. Thank you for joining us today for Open Lending's second quarter 2023 earnings conference call. I am pleased to announce we exceeded the high end of our Q2 guidance range for all metrics: certified loans, revenue, and adjusted EBITDA. During the quarter, we certified 34,354 loans, generated total revenue of $38.2 million, and adjusted EBITDA of $20.7 million. I would like to thank all of our team members at Open Lending who executed and delivered these positive results despite challenging sector and macroeconomic conditions. As we know, the auto industry continues to navigate multiple challenges. As of June, there were 1.9 million new vehicles on dealer lots or in transit, representing a 75% increase compared to a year ago. While this is a significant year-over-year increase, these inventory levels are still well below pre-pandemic levels of approximately 4 million units. The improved availability of supply led to an increase in the new vehicle SAR to 15.7 million units at the end of July, up 5% sequentially since March 2023 and 15% higher than a year ago. Despite this increase, total new sales remain approximately 10% lower than pre-pandemic levels of approximately 17 million units. This improvement in new sales was bolstered by average transaction prices in July, declining 0.7% versus June of 2023. In addition, OEMs are continuing to increase incentives, which reached the highest levels since late 2021. We are encouraged by these metrics and progress as they are an indication of a return to pre-pandemic conditions that are more advantageous to the consumer. Now, let's turn to used auto. Used vehicle sales ended June at 36.7 million units, up 7% sequentially since March 2023 and almost 3% higher than a year ago. However, this result remains 9% lower than pre-pandemic levels of approximately 40 million units. As the industry continues to deal with the supply constrained environment, retail prices have declined only 3% to an average used vehicle price of approximately $27,000. This is still close to 40% higher than pre-pandemic levels, creating continued affordability challenges for the near and non-prime consumer. Understandably, consumers are holding onto their vehicles longer than historical periods, with the average age of a passenger car on the road now exceeding 13.5 years. As cars age, the typical consumer is at risk for major repairs versus just routine maintenance costs. Accordingly, we believe there is a significant pent-up demand within the used auto market, creating a great opportunity for which we will be well positioned as the sector and macroeconomic conditions improve. So shifting to affordability, it remains the most significant challenge for the near and non-prime consumer and ultimately our business. The Cox Moody's Vehicle Affordability Index reported the median weeks of income needed to purchase a new vehicle in June decreased to 43 weeks, down slightly from 44 weeks in December. Even though this is moving in the right direction, it is still much higher than the historical average of approximately 35 weeks. While auto prices have slightly decreased, financing costs have not. As borrowing costs remain elevated due to the continued tightening actions by the Federal Reserve. For example, the average used auto loan interest rate increased to approximately 13.5%, while the average new auto loan interest rate exceeded 9% for the first time in over a decade. As we have seen in prior cycles, as supply returns, vehicle prices are expected to moderate and interest rates are likely to decline, which should lead to improved affordability for the near and non-prime consumer. Now, let's turn to our credit union customers who, as you will recall, became the market leader of all auto loan originators in Q3 2022, reaching 28.4% market share. However, over the past three quarters, they have shrunk their market share due to continued liquidity challenges. We have seen credit unions tighten their underwriting standards in this environment, and most recently, they turned their focus to prime and super-prime borrowers. In fact, Fed data reflects that auto loan originations in the 620 to 719 FICO band decreased 21% from Q4 2022 to Q1 2023. In this environment, all lenders are being extra cautious against going too far down the credit spectrum. As a result, auto loan rejection rates hit all-time highs in June, with the greatest increase occurring among near and non-prime borrowers, which we serve. As market conditions improve, we expect credit unions to adjust underwriting standards and return to serving all of their members. As a company, we remain focused on positioning ourselves for the future by making measured and controlled investments with demonstrable ROI. Among these, we continue to refine and optimize our sales channels, enhance our technology offering, and attract and retain top-tier talent. First, on the sales front, we added 13 new accounts in Q2 2023 as compared to 18 new accounts in Q2 2022. Importantly, we expect to generate more certified loans from the 13 new accounts added in Q2 2023 than from the 18 accounts that were added in Q2 of 2022. This is a result of our continued focus on adding mostly larger accounts. The new accounts added during the quarter represent a doubling in the average target share to us from each financial institution signed as compared to the prior period. These wins speak to the enduring and ever-growing value that Open Lending brings to all players in the automotive retail ecosystem. Additionally, we continue to enroll financial institutions who operate loan origination systems for which we already have existing successful technology integrations, resulting in improved time to revenue by over 20% on several of our recent implementations. This significant improvement in operational efficiency will serve us well as conditions improve. Now, turning to marketing. We released our second proprietary research report, Loans Within Reach: Lending Enablement Benchmark. This fresh take on the automotive lending industry gathers insights from our group of U.S.-based auto lenders to determine the role lending enablement solutions play in increasing ROA, reducing risk exposure, and improving decisioning speed. In this report, we reveal how using alternate data sources and AI-driven analytics help lenders strategically cater to near and non-prime borrowers, a crucial component of a balanced portfolio. We found that lending enablement solutions provide a clear performance advantage to financial institutions surrounding speed, growth, and personalization. The release of the report garnered tremendous earned media, including a live Bloomberg Radio segment, and coverage from various financial and automotive publications. This earned media and prudent investments in marketing continue to lead to a growth in marketing qualified leads. During this time, we're also making enhancements in our technology. A few highlights: first, we completed our migration to the Azure cloud, removing our dependency on legacy data center colocations and improving our already fast decisioning response time by 25%. This important accomplishment provides enhanced stability, better performance, and reduced costs. We've already seen meaningful savings on compute and storage costs alone, and we now have scalable resources immediately available to provide services within the application without manual intervention. Most importantly, this allows us to modernize our platform architecture and automate the delivery of code more safely and securely with less development overhead. Further, our application data is more accessible to our machine learning platforms, which empowers us to streamline modeling used in decisioning and pricing auto loans. In addition to completing our cloud migration, we are making enhancements within lender protection to further support our lenders’ evolving needs. For example, we incorporated complex logic for decisioning, which cannot be easily changed by our lender customers within their own loan origination systems, thereby enhancing and improving their daily workflows. We also implemented enhancements that bolster our lenders' ability to provide a better direct-to-consumer digital car buying experience, such as providing a prequalified decision without impacting the consumer's credit score. This enhancement is critical given the industry's progress towards a digital retail transaction. As you can see with these examples, we are laser-focused on supporting and assisting our lender customers. Lastly, on talent. Hiring and retaining top talent continues to be a priority for us. We recently supplemented our executive leadership team by hiring Matt Sather as our first dedicated Chief Underwriting Officer. Matt is an experienced insurance executive with over 30 years in specialty program underwriting at large insurance carriers. He is responsible for leading our Underwriting, Claims, and Actuarial teams. In addition, we remain focused on building a strong people strategy that fosters a diverse and collaborative environment to support Open Lending's long-term growth objectives. Now, I'd like to take a moment to thank John Flynn for his more than 20 years of leadership as a Founder, CEO, and Chairman of the Board of Open Lending. As we announced last week, John will be passing over the reins to Jessica Snyder as our new Chairman of the Board. It is important to note John will remain a valuable member of our Board of Directors, ensuring continuity and an orderly transition of leadership. Jessica, congratulations on assuming the Chairman role. We look forward to partnering with both you and John in the future. As discussed, having previously managed scaled businesses in the retail auto sector through the great recession, I remain confident about our future opportunity as we execute on our mission to help both lenders and underserved borrowers. We are delivering on our previously outlined plans and initiatives of gaining profitable market share by only signing targeted new accounts, adding technology capabilities relevant to our customers, and most importantly, thoughtfully growing our team. Given these actions, we expect to capture the pent-up demand as the sector and macroeconomic conditions inevitably recover. Now, with that, I would like to turn the call over to Chuck to review Q2 in further detail, as well as to provide our thoughts on the outlook for Q3.

Thanks, Keith. During the second quarter of 2023, we facilitated 34,354 certified loans, compared to 44,531 certified loans in the second quarter of 2022. It is important to note that if we exclude the refinance channel volume from both periods, which has been significantly impacted by interest rate increases over the past 18 months, certified loan volume was up 2% quarter-over-quarter. Total revenue for the second quarter of 2023 was $38.2 million, compared to $52 million in the second quarter of 2022. Notably, excluding the profit share revenue change in estimate impact in both Q2 and Q1, total revenues were up 4.5% sequentially compared to Q1 of 2023. To break down total revenues in the second quarter of 2023, profit share revenue represented $17.8 million. Program fees were $17.9 million and claims administration fees and others totaled $2.5 million. Now, let's turn to profit share. As a reminder, profit share revenue is comprised of the expected earned premiums, less the expected claims to be paid over the life of the contracts, less expenses attributable to the program. The net profit share to us is 72%, and the monthly receipts from our insurance carriers reduce our contract asset each period. Profit share revenue in the second quarter of 2023 associated with new originations was $19 million, or $553 per certified loan, as compared to $26.3 million or $591 per certified loan in the second quarter of 2022. In the second quarter of 2023, we recorded a $1.2 million negative change in estimated future profit share related to business and historical vintages, primarily due to higher than anticipated prepayments and default frequency, partially offset by lower than anticipated severity of losses in the near term. Concerning severity, the Manheim Used Vehicle Value Index experienced the worst May and June in the history of the index. Despite this significant decline, I will note that our conservative forecasting and modeling were in line with the index as we exited the second quarter of 2023. As you may recall, and for reference, in Q1 of 2023, we recorded a $700,000 positive change in estimate. Looking at this on a year-to-date basis, our profit share change in estimate was approximately $500,000 negative, a nominal impact on cumulative profit share revenue. Gross profit was $32 million and gross margin was approximately 84% in the second quarter of 2023 as compared to $47 million and gross margin of approximately 90% in the second quarter of 2022. Operating expenses were $16.3 million in the second quarter of 2023, compared to $14.2 million in the second quarter of 2022, as compared to $15.8 million in the first quarter of 2023. We continue to be prudent in adding incremental cost in the current environment. However, given the strength of our balance sheet, cash, and margin profile, we are making measured and controlled investments in our business to ensure we are well-positioned for growth as market conditions improve. Operating income was $15.7 million in the second quarter of 2023, compared to $32.8 million in the second quarter of 2022. Net income for the second quarter of 2023 was $11.4 million, compared to net income of $23.1 million in the second quarter of 2022. Basic and diluted earnings per share were $0.09 in the second quarter of 2023 as compared to $0.18 in the previous year's quarter. Adjusted EBITDA for the second quarter of 2023 was $20.7 million as compared to $34 million in the second quarter of 2022. There's a reconciliation of GAAP to non-GAAP financial measures that can be found at the back of our earnings press release. We exited the quarter with $386.8 million in total assets, of which $224.4 million was in unrestricted cash, $59.7 million was in contract assets, and $63.3 million in net deferred tax assets. We had $167.7 million in total liabilities, of which $145.7 million was outstanding debt. Year-to-date, we generated $42.6 million in cash before acquiring $21.3 million, or $3.1 million shares of our common stock at an average price of $6.87 per share. Now, moving to our Q3 guidance. We are encouraged that auto supply appears to have dropped, and absent of a potential UAW strike, supply is expected to continue to improve. However, on the demand side, we are looking for signs of incremental improvements and have taken the following factors into consideration in our guidance: the impact of affordability on our target borrower due to elevated used car prices, inflation, and rising interest rates; near-term liquidity challenges for our credit unions; tightening underwriting standards leading to a shift towards prime and super-prime borrowers; lenders exiting the indirect auto lending channel as a response to current market conditions; increased percentage of cash buyers due to the current interest rate environment; and continued Federal Reserve actions and their potential impact on our refinance channel volumes. Accordingly, with these considerations, our guidance for the third quarter of 2023 is as follows: total certified loans to be between 26,000 and 30,000, total revenue to be between $29 million and $34 million, and adjusted EBITDA to be between $13 million and $17 million. In closing, we have a strong balance sheet, no near-term debt maturities, and generate significant cash flow, which provides us with the financial flexibility to thoughtfully invest in our business as Keith outlined previously. Given these actions, we expect to capture the pent-up demand as the sector and macroeconomic conditions inevitably recover. We would like to thank everyone for joining us today and we will now take your questions.

Thank you. We will now begin the question-and-answer session. Your first question comes from Kyle Peterson from Needham. Please go ahead.

Great. Good afternoon, guys. Thanks for taking the question. I wanted to touch a little bit on the refi activity. I guess just kind of looking at this first the Q1 level here seemed stable, slightly better as a percentage of total certs and just kind of an absolute number here. Borrowing any like additional rate hikes or big spikes in rates, do you guys have comfort that refi is kind of approaching a bottom or showing some signs of stabilization here in the overall mix?

Yes, hey, Kyle, it's Chuck. Thank you for the question. Refi in the second quarter was almost 11% of our volume, that was up a little bit from about 8% in Q1, and on a year-to-date basis about 9.3%. So, as we've always said, we're very close to our refi channel partners. With the Fed actions and what we've seen over the last 18 months, a 525 basis point increase in total. We don't need rates to come back down to the pre-Fed actions. We just need rates to stabilize for a four to six month period to where our refinance channel, we believe, is going to really come back, and there's overpriced loans that we can go after with our channel partners. So again, the Fed had a recent action; I think 25 more basis points still maybe some signals to maybe 50% of the governors of the FMSC bank possibly maybe an action, maybe not. But again, we just need it to stabilize and not necessarily come down. We just need to stabilize to get that business going again.

Just to follow up on some of the new logo wins. Good to see just 13 the quarter. It sounds like they could be de-sized counts for you guys over time. How should we think about the ramp time frame from these guys? Are they going to kind of start out at testing volumes that are a little lower and then kind of fully ramp later? Or how quickly should we think about the spigot being turned on with these new logos?

Yes, great question. And this is Keith speaking. Truth be told, they're all over the map, whether they're large or small. Importantly, none of these are pilots. These are all launches to go live, and they'll just ramp to their full maturity in each individual case on their own accord. But I think the important point is that given the selection that we're making with these targeted accounts, because of integrations that we have with their loan origination systems and other factors, we're able to get them installed and moving to first certified production much more quickly than we have historically.

Got it. That makes sense. And that's helpful. Thanks, guys.

Thank you. The next question is from John Davis from Raymond James. Please go ahead.

Hey, good afternoon, guys. Nice to see the sequential increase in certs, but Keith or Chuck? Chuck, you named several factors and kind of what's weighing on the 3Q cert guide. But maybe relative to 2Q, if you could call out the most influential ones. Hopefully just trying to understand kind of the sequential decline expected in certs and kind of what are the biggest factors that you're seeing? Is it the credit union appetite for loans, affordability just maybe the top two or three of the laundry lists you laid out?

Yes. Hey, JD. Good to talk to you. Maybe thanks for the comment on Q2, and we're pleased with the positive results in the second quarter. But I think it's important to think about the guide even and step back a year or more here, record inflation. The Fed began raising rates now, just as I mentioned, 525 basis points in total. We thought we were heading into a recession earlier this year with a hard landing. I think the biggest impact, and I think Keith said in the prepared comments, is consumers and affordability. On the consumer with this rate environment, prices are moderating a bit, but they're still elevated 40% above pre-pandemic levels. So those are some of the biggest things that impact affordability; that is price and interest rates. So if I had to point those out, but we are encouraged though, as we said in the prepared comments, that supply has appeared to have troughed and absent this potential UAW strike. We think supply is going to continue to improve. And then on the demand side, which is driven by the affordability, we're looking for incremental signs of improvement there, but it's just not there yet. And I'll also point that seasonally Q3 in the auto industry is a seasonally lower auto sales quarter with an uptick in the fourth quarter. So liquidity challenges at the credit unions and also, I know this is a longer list, but they all impact our decision on the guide and cash buyers. For example, a 24% increase in cash buyers recently, and it's above 60% and we need a loan to participate at Open Lending. So all of those went into our factors in our conservative guide to put the guide out.

Fair to say demand and seasonality is more of an impact than kind of credit union appetite for auto loans? I understand it's a factor, but it seems like it's more demand than anything else. Is that fair?

Absolutely. Keith, you would agree, right, on the demand side, on affordability, the price?

Yes, for sure. I mean, I think the best metric that we track is affordability. And the reason for that is it conflates or combines two different metrics: the price of the vehicle and just interest rates. And what we are seeing as we've said in the prepared remarks, and we're all seeing in the data, is that we are seeing prices begin to moderate, if ever so slightly on the new sides, and again, if ever so slightly on the used side.

Okay, thanks. And it's encouraging to hear that supply should be, fingers crossed, improving here. Just curious, any updates on conversations with the OEMs? Obviously, as they have supply come back online, maybe there'll be more demand from them. Just curious kind of any conversations with OEM number three or four or anybody else, how those conversations are going?

Well, I mean, first I'll address our existing OEMs, number one and number two. We couldn't be more pleased or encouraged with the performance that they've provided over the last couple of quarters. And they're up 23% Q2 versus Q2 of last year, up 21% sequentially and up 17% year-to-date over the prior year. So the performance of our existing OEM, number one and number two is fantastic. Concerning our pipeline, great news on that front for new OEMs and captive. First and foremost, the number of prospects that are in the pipeline are as high as they've ever been. The frequency of interaction with them are as high as they have ever been. And then kind of the flow through what I kind of call the different stage gates from a prospect to a sale, the quantifiable stage gates that are being crossed are getting better every day. Turning our attention to large lenders and other enterprise type accounts, we've added a seasoned sales executive and our pipeline from that cohort, including banks, is double and higher than what it's ever been. Yes, and I would just add a final thought there is just that OEMs see our value proposition getting stronger each and every day as we look at potential future accelerated depreciation. I mean, that's the safety net that we create for our lender partners to help them protect against that future potential accelerated depreciation.

Okay, great. Thanks, guys.

Thank you.

Thanks, JD.

Thank you. The next question is from Faiza Alwy from Deutsche Bank. Please go ahead.

Yes, hi. Thank you. So I wanted to talk about affordability, which you just mentioned as sort of the biggest factor here. How do you think that gets resolved? Because it doesn't look like financing rates are necessarily going to come down. And I'm curious if the price of used car vehicles comes down, it seems like there's sort of a contra adjustment to your revenues as it relates to profit share. So how should we think about the risk associated with that and maybe give us a sense of what you're assuming in terms of severity of loss as you model out your profit share revenues?

Yes, Faiza. It's Chuck. I'll start with maybe the backside of that question. If you think about the moderation of price and the impact, the Manheim Used Vehicle Value Index, which we monitor. As I mentioned in the prepared comments, we were in line with both May and June being two of the single largest months on record for declines, and we exited in line with the index. So we have a robust process with our risk team. So we're in good shape there. And we continue to, as we look out and project into the future with the future profit share estimation. We look at that and have stress built in for further declines. So we feel really good about where we exited Q2 there and into the future as it affects our profit share. So unless it's outside of what we've already stressed, we've got that managed in our modeling and forecasting. I hope I answered your question. And then as it relates to affordability, I mean clearly we want the prices to come down because we want affordability for the near non-prime consumer to be healthier, which is going to drive our business and drive our Cert volume.

Okay, understood. That helps. And then just on the credit union side, it seems like there are sort of these two interrelated points, one being just the funding issues that apparently are lingering. And then there's the issue with the shift towards the prime and super-prime consumer. Are those two issues linked? Because I would have thought your value proposition is that the credit unions can go after and do business with the near-prime consumer at a lower risk. So I'm curious what the dynamics are around that. What are you hearing from the credit unions?

Yes, we see multiple things. First of all, it's important to note that credit unions are still the number one source of new loan originations in the U.S. They are still larger than banks and still larger than captives. They are doing a great job and are very healthy. They've added over 5 million, almost 6 million new members over the past year. As we mentioned in the prepared remarks, I think what we're simply seeing there is in a liquidity constrained environment, they are seeking to just fulfill their mandate, which is to serve their members, which is people over profits, as they call it. The first order of business is to make that loan to an existing member, which in many cases just happens to already be a prime or a super-prime customer. Those are some of the dynamics that we are seeing there. I would say also it's important to note in the credit union space that if you back out refi, if you look at credit unions excluding refi year-to-date this year compared to year-to-date last year, that figure is actually up 7%. So our credit unions are doing very, very well in this environment.

Great. Thank you so much.

Yes. Thank you, Faiza.

Thank you.

Thank you. Your next question comes from Joseph Vafi from Canaccord. Please go ahead.

Hey, guys. Good afternoon. Nice to see the solid results here in Q2. Maybe any update or color on your insurance partners? We didn't hear anything about it on your prepared remarks. So anything we should be aware of there? And then I'll have a quick follow-up?

Yes. Hey, Joe, it's Chuck. I'll jump in. Recently we had all of our carriers in for an annual carrier roundtable and had great sessions with our partners, great relationships with the carriers and no capacity issues as it relates to volume or anything like that. I know there were concerns when we talked on the Q4 call. But yes, everything is going really well. We just hired Matt Sather, our first dedicated Chief Underwriting Officer, which brings a wealth of insurance experience to the team and will further the good work that John and Ross have done over the years. So everything's really good on that front and we have ample capacity.

Great. And then secondly, maybe on the pipeline of new logos. I know we talked about some of the OEMs and the like and the fact that you're bringing on more market share or larger lenders in each quarter's worth of new cohorts. Just get a feel for even if we exclude the large OEMs how that pipeline of maybe new logos looks over the next few quarters relative to what seems like a really good performance here in Q2? Thanks a lot.

Yes, thank you for the question. The pipeline is strong. I won't give absolute numbers, but the pipeline of qualified prospects is actually up compared to this time last year. Importantly, it's comprised of what I would call the right targeted accounts. So we feel good about that. The pipeline is comprised of prospects and leads generated from our own marketing efforts and equally as importantly some of our marketing representatives that help us do business for which we're grateful for their help constantly. I would just say also that the targeting is very specific. We have to want to have the propensity to want a loan in this environment. Either because it's the way you want to do business at a credit union or you're trying to get something like CRA relief if you're a bank that you're large enough to have a target share that’s going to help us move our needle and help them move their needle. Also, they need to have a loan origination system for which we already have integration, that they have adequate liquidity for which to fund these programs, and that they're going to open up three channels: direct, indirect, and refinance. So it's tough to make it onto that prospect list and that pipeline is larger than it has been.

Great, guys. Good luck with that and thanks for the time.

Yes. Thank you, Joe.

Thank you.

Thank you. Your next question comes from James Faucette from Morgan Stanley. Please go ahead.

Great. Thank you. Just wanted to ask and I appreciate the commentary so far, but I wanted to ask part of the value add for Open Lending has been to help with underwriting history and input there. How has that been trending for Open Lending and what adjustments, if any, have you been recommending that your partners make to their underwriting standards, etc.?

Yes. Hey, James, it's Chuck. I mean, I'll start. If we think about underwriting and risk. We put a premium increase of about a 12% premium increase back in Q1 of '22 and then about an incremental 5% in Q2 of '23. As we think about risk and the environment, we want to be paid not only us, but our customers as well as our carrier partners. So we appropriately price for the risk that we're taking in the environment. So if you think about profit share and how that impacts that, we're seeing better credit with the tightening and as well as a credit shift mix to improved credit. And with that, we charge lower premiums. But with the actions we took, we've preserved our profit share unit economics in that 550 certified loan range. So that's how we kind of think about it. And then we do that through a vehicle value discount of the collateral to ensure we're pricing appropriately. So I hope that answered your question.

Yes, that's helpful. Thanks.

Thank you. Your next question comes from Alexander Villalobos from Jefferies. Please go ahead.

Hey, guys. Thank you for taking my question. I just wanted to get maybe a little more color on the mix between kind of credit unions and banks on the pipeline side. I know you guys are originating more certs per relationship. But you guys mentioned it last quarter, I just want to see how you guys are doing this quarter. And then on the risk side, are you guys also continuing to originate longer duration loans, kind of those 84 month term loans and what composition of the portfolio those were? Thank you.

Yes, I'll say on the credit union versus bank, I discussed the pipeline. I was speaking primarily of the credit union pipeline just a moment ago, so that pipeline is up. On the bank pipeline with the addition of that senior sales leader that I mentioned, that pipeline is more than doubled. So we're looking to be primarily our customers have been OEM captives, credit unions, and banks, as you well know, with banks being a bigger percentage than captives and the credit unions being the majority. But we're targeting banks, and that pipeline is more than doubled for bank additions.

Great. And Alex, I'll jump in on the 84 month term you'd asked about. While still early, we're encouraged, and that's performing as expected and actually better than expected. We talked a lot about affordability for the near and non-prime consumer. Obviously, the term helps that for the payment buyers. We didn't really see and we're not seeing the incremental risk, and we're pricing for it in our risk pricing. So our portfolio today, year-to-date 2023, is about 14% is 84-month term.

Perfect. Thank you so much, guys, and congrats on the good quarter.

Yes, thank you.

Thank you. Our final question comes from Vincent Caintic from Stephens. Please go ahead.

Good afternoon. Thanks for taking my question. First question, kind of broad question about the demand environment or the volume. If you could maybe describe kind of the conversations you're having with your cert partners. Is the cert volume changes due to changing partner appetite and/or is that from maybe the changing consumer landscape in terms of consumer credit? Thank you.

Yes, I think our app volume is still very strong. However, lenders, particularly in the credit union sector, have tightened their lending criteria a bit. We have previously discussed the ongoing liquidity constraints. Currently, the lending activity is more focused on super-prime to prime borrowers. We do support near and non-prime borrowers as well, and there will continue to be opportunities for us in that space. There is significant pent-up demand for near and non-prime lending, and we believe we are well positioned to capitalize on it. Looking ahead to the second half of this year and into 2024, we anticipate improvements in the liquidity situation and will be prepared for those changes.

Yes, I would just add, I think an important factor in the question-and-answer as we think about future volumes. As Chuck mentioned earlier, let's all just recall that we've raised premiums almost 18%. Open Lending has never and will never chase volume. So we're pricing risk appropriately for the market as we see it. And that obviously has those raised premium rates obviously have an impact on volume.

Okay, that's helpful. Thank you. Kind of the second question, kind of a different question, but in terms of the refinancing volume, that's come down a little bit, but for the volume you are generating. I guess how much of that is kind of an improvement to the consumer's rate that they're getting on the loan versus consumers maybe wanting to extend out their terms of lowering their monthly payment? That was sort of one of the things I've been hearing about in terms of consumers maybe stressed a little bit that they're looking to manage their cash flows. So I'm just kind of wondering, in terms of refi volume, how that's shaking out? Thank you.

Yes, and this is Keith. What we're seeing there is, I think, as you kind of guessed, it is an extension of term. And that extension of term translates into roughly a $65 a month savings. So most refi right now is being pulled through with an extension to term.

Okay, that's very helpful. Thanks very much.

Thanks, Vincent.

I'd like to turn the call back to Mr. Keith Jezek for closing comments.

Well, thank you everyone for joining us today. We are pleased with results generated in Q2 2023 again. And I want to send a sincere heartfelt thank you to the entire Open Lending team for making these results possible. You've heard me say it before, but I think it's worth repeating again. These cycles in the automotive industry rebound and are always led by used autos. Simply stated, consumers can defer the purchase of a new vehicle, but ultimately they cannot defer the purchase of transportation. Thank you all again for joining us today, and we look forward to speaking with you on our next earnings conference call.

Thank you.