Ladies and gentlemen, thank you for standing by, and welcome to the Altice USA First Quarter 2021 Earnings Call. Thank you. I would now like to turn the conference over to Mr. Nick Brown. Sir, please begin.

Hello, everyone. Thanks for joining. In a moment, I'll hand over to Altice USA's CEO, Dexter Goei; and our CFO, Mike Grau, who will take you through the presentation, and then we'll have time for Q&A. As today's presentation may contain forward-looking statements please read the disclaimer on Page 2 of the presentation. Dexter, please go ahead.

Hello, everyone. Before we begin, I once again want to express my gratitude for the hard work and commitment shown by the Altice USA team, with our employees continuing to navigate the pandemic effectively together. We have had a great start to the year delivering strong financials and customer growth in the first quarter, which positions us well for the rest of the year. As such, we are confident in reiterating our financial outlook for 2021. Starting with Slide 3. Reported revenue grew 1.2% year-over-year. Adjusted to exclude customers' past due payments greater than 90 days in the prior quarter, in other words, for customers we consider to be current or paying, adjusted broadband net adds were 20,000 and adjusted residential customer net additions were 8,000. In addition, this quarter, we reached a fantastic milestone for passing over 1 million homes with fiber-to-the-home. Furthermore, our product suite continues to expand. Just this week, we launched our smart WiFi 6 service to further drive an enhanced connectivity experience. Turning to financials. We grew adjusted EBITDA 4.2%, achieving adjusted EBITDA margin of 43.4% or 44.1%, excluding mobile losses. We also delivered our best ever first quarter free cash flow performance, generating over $0.5 billion of free cash flow, which grew 82% year-over-year. This supported incremental share repurchases of $523 million in Q1. Finally, earlier this month, we successfully completed the acquisition of the very fast-growing cable business, Morris Broadband, which will nicely complement the organic growth we're seeing across the company. Turning to Slide 4, you can see that our revenue growth remains strong in this environment, again highlighting the defensiveness of our business. Total revenue growth grew 1.2% year-over-year in the first quarter. Residential revenue growth grew 1.3%, supported by the exceptional customer growth we saw last year. Business services continues to be resilient, growing 0.7%, with early signs of recovery coming from positive reopening trends at both our Lightpath and SMB businesses. Finally, news and advertising was flat year-over-year at minus 0.4%, which is a truly remarkable result given the tough comparison to Q1 of last year, pre-pandemic. Turning to Slide 5. We've seen a normalization in our customer and broadband growth following a record year in 2020. On a reported basis, we had a net loss of 1,000 residential customers in our relationships. Remember, in the fall, we were impacted by the combination of three hurricanes, Delta, Laura and Isaias; and in the first quarter by the Texas winter freeze, resulting in about 9,000 customers in our customer count at the end of Q4 whose bills were past due more than 90 days, which is when we would usually disconnect those customers. Through a combination of balance forgiveness, payment plans and cash payments, these customers became current in Q1. On an adjusted or current basis, including those storm-affected counties, we realized customer net additions of 8,000 in Q1, which, as in prior quarters, we believe is the best measure of our underlying performance. We gained 12,000 residential customers in the first quarter on a reported basis and 20,000 broadband additions, adjusting for the former storm-affected customers who are now current again. Overall, we are very pleased with the subscriber activity we saw in the first quarter, including very strong and above-expected retention and payment trends from past due customers who became current in the fourth quarter. One thing to touch on is regulatory. New York state may implement new legislation, which could prevent us from disconnecting some customers that are past due on their bills, very similar to the New Jersey Executive Order and FCC pledge, which we managed very effectively last year. We have built all the tools to administer this type of legislation efficiently should it be ultimately signed by the governor. This could mean if passed, there will be likely continued customer and financial impacts starting in Q2 in the same vein as the New Jersey order and the FCC pledge last year. In that case, we would continue to report customer figures on both a reported basis and adjusted for what we would consider current or paying basis for any customers over 90 days. Additionally, we will be participating in the FCC Emergency Broadband Benefit, or EBB program, which provides a discount of up to $50 per month towards broadband service for certain eligible customers. This gives us cautious optimism that we will continue to see a favorable payment trend across our broadband base. Once we get past any residual noise from the storms and the New Jersey order in the first half, including a second quarter that tends to be a seasonally weaker one, we expect more of a tailwind to customer growth in the second half of the year, especially as we see more benefit from our accelerated pace of edge-outs. We continue to expect the customer growth for the full year in 2021 to be at least in line with, or better than, 2019 and 2018 levels, not including approximately 30,000 Morris Broadband customers, which we added in the second quarter. On video, we continue to see lower video attach rates in our base, and continue to expect video net losses to be similar to 2020. We remain focused on customer retention of existing video customers and believe this combination of lower video attach rates and the mix shift towards broadband-only will only be accretive to margins over time. I also want to briefly touch on our mobile customer trends. We reached 174,000 lines at the end of Q1, which is equivalent to 3.7% penetration of our residential customer base. Our tiered data plans continue to gain traction with about 70% of our gross adds now taking our 1 gig and 3 gig plans in Q1. These tiered plans, along with our rightsized unlimited prices, are helping us drive much better gross margins as we continue to focus on profitability. Substantially all of our customer devices have now been migrated to the T-Mobile network, delivering a premium network experience, which has helped us reduce churn by 20% compared to the prior quarter and will also help us further reduce costs. For the full year, we expect mobile EBITDA losses to continue to improve year-on-year. Turning to Slide 6. We continue to see our network performing very well even with the heavier usage trends persisting into the beginning of this year. Average monthly data usage per customer was up 39% year-over-year. Focusing on our only broadband customer base, data usage has now reached over 600 gigabytes per customer per month, which is 26% higher than the average for our entire customer base, particularly as we're seeing elevated levels of video streaming activity. We see no signs of this data consumption growth slowing down and feel really well positioned with the quality of our network to meet this customer demand. Our recent smart WiFi 6 launch is the latest development in improving the customer experience, including three times faster WiFi speeds, a more reliable connection with less interference, and support for a lot more devices in the home. In tandem with this data usage growth, we are continuing to see more and more customers taking faster and faster broadband speeds. 43% of our gross additions took 1 gigabit broadband speeds in areas where it was available, up from 13% a year ago. And we remain very optimistic about 1 gig and multi-gig opportunities. Over 50% of our customer base still now only takes 200 megabits per second or lower, so this represents a multiyear upgrade growth story. Turning to Slide 7. The completion of our DOCSIS 3.1 upgrade last year to support 1 gig availability across 100% of the Optimum footprint increased our opportunity to continue to upsell customers to higher broadband speed tiers. Our 1 gig customer penetration increased to 9.8% in Q1, up from 2.4% a year ago. Our average download speeds have more than doubled in the past three years to 302 megabits per second. And as you can see, this was accelerating as customers are increasingly buying into and valuing the step-up to 1 gig. Turning to Slide 8, we want to focus and to remind you on our long-term fiber network strategy. In Q1, we exceeded 1 million homes passed ready for service or about 20% of our Optimum footprint. We are currently on track to pass 500,000 homes this year, more in line with 2019 levels before the pandemic slowed down the permitting process in 2020. Following the commercial launch of our fiber double and triple play offerings in the second half of last year, fiber selling rates have picked up to about two-thirds of gross additions, up from just 14% a year ago. This is supporting increased penetration of TTH passings up to 3.6% now compared to 0.7% in Q1 2020. We continue to expect accelerated adoption of our FTTH offering where we really only started offering a more full suite of fiber products, including video, last summer. Today, two-thirds of our fiber gross adds are taking our symmetric 1 gig product, representing a great opportunity to differentiate our fiber offering and increase our revenue, especially as customers are increasingly appreciating higher upload speeds. As a result, we are already seeing 25% higher customer satisfaction from our installed fiber customer base compared to our HFC cable customers. This is a great indication of the long-term improved customer experience we're expecting from our fiber investments, not to mention the additional long-term OpEx and CapEx efficiencies. Separately, we are simultaneously accelerating our newbuild deployment, particularly around the edges of the Suddenlink footprint. And our recent Morris Broadband transaction opens up even more newbuild opportunities in North Carolina. We are also continuing to upgrade about 400,000 homes in the Suddenlink footprint through full upgrades of RF equipment to be up to 1 gig capable. All in all, we remain very busy on the network and expansion front and expect this to translate to higher net customer additions over time. On Slide 9, we want to highlight our success with our recent Service Electric of New Jersey acquisition and the additional opportunities we see in our Morris Broadband acquisition. Recall, we also were able to execute on significant margin expansion with our prior Suddenlink and Cablevision acquisitions, while growing revenues sustainably and embarking on significant network upgrades to support future growth. And our margins would actually be even higher if it were the same scale as some of our larger peers on the programming side. First, on the left, for Service Electric, you can see that based on our estimates, we've already more than doubled Service Electric's adjusted EBITDA margin to approximately 40% in less than a year, and we still expect further expansion from here. As we roll out the Optimum suite of products and services, we are also targeting increased customer penetration, ARPU and revenue growth. Morris Broadband on the right has a similar number of customer relationships, but much lower penetration, just about 35% broadband penetration, as well as significant newbuild growth opportunities in surrounding areas. This is one of the fastest-growing cable businesses we've seen in the U.S. market with relatively low margins and a network recently fully upgraded to DOCSIS 3.1. By executing on very similar efficiencies to what we've achieved with Service Electric, including programming synergies, we are targeting approximately 60% margins by next year. We also get significant tax benefits with the transaction as the transaction structure allowed us to complete step-up basis for the acquired assets. We continue to actively look for additional bolt-on cable M&A opportunities as we believe this to be an extremely accretive use of capital given our track record. On Slide 10, looking at business services, we have begun to see a recovery in revenue trends across our SMB and Lightpath businesses, including our best month of customer growth in March that we've seen for about 18 months, as major markets like Texas and New York have begun reopening. This includes some seasonal businesses like resorts opening earlier than usual to make up for 2020. Business services grew 0.7% year-over-year in Q1, up from about flat in Q4. We continue to see strong demand for higher speed tiers from education and health care verticals, driven by remote learning and telehealth solutions, as well as growth in corporate demand to allow for remote work conditions. Our new Lightpath management team is already gaining traction and extending beyond its historical enterprise customer focus into strategic wholesale and carrier and communications infrastructure opportunities. We've also been actively looking at entering into new Tier 1 enterprise markets as an additional growth opportunity and should have more to say here in the coming months. For the full year, we expect business services to continue to generate positive revenue growth with recovery picking up more in the back half of the year. Now turning to our news and advertising business on Slide 11, we are very pleased we've been able to keep up with revenues flat approximately year-over-year despite the tougher comps pre-pandemic a year ago and with a sharp drop-off in political spend from the end of 2020. We continue to see a recovery in local advertising, and the comparisons year-over-year should be a lot easier in Q2, which is when this market bottomed out last year. We anticipate this recovery will continue through this year as markets reopen and business confidence improves, and expect to be flattish on a year-over-year basis even with a tougher comp in the second half due to political. And now, I'll hand you over to Mike to go over the financials in more detail.

Thank you, Dexter, and good afternoon, everyone. Thanks very much for joining us today. I'm now on Slide 12, where you can see we posted an adjusted EBITDA margin of 43.4% in the first quarter, up 130 basis points year-over-year. For the quarter, we grew adjusted EBITDA 4.2% versus the first quarter of 2020. Excluding mobile EBITDA losses, our Q1 EBITDA margin was 44.1% compared to 43.1% a year ago for 110 basis point improvement. You'll notice our quarterly mobile losses have started to come down now as we reach scale and see the gross margin benefits Dexter described coming through. In Q1, our EBITDA less CapEx, operating free cash flow margin of 34.8% was up almost 500 basis points year-over-year due to a combination of EBITDA margin growth and lighter CapEx, as we are still ramping up on the pace of our fiber rollout and newbuilds. Turning to Slide 13. Our capital intensity was 8.6% in Q1. And without fiber and new home builds growth investment, this would have been 6.5%. Remember, we were impacted by permitting delays in the last year due to the pandemic, but we are now reaccelerating all of our network initiatives, so we should see our CapEx spend increase back up to historical levels over the next few quarters. We remain focused on accelerating newbuild activities, upgrades to portions of our network in select areas in our western footprint and continued rollout of our fiber-to-the-home build in the East, to create a platform for sustainable, volume-based organic growth. As Dexter outlined, we are excited about the long-term potential of our network to keep delivering superior connectivity solutions to our customers at a reasonable cost. Slide 14 highlights another very strong quarter of free cash flow generation, which grew 82% year-over-year to a total of $537 million. This is our highest ever level of Q1 free cash flow and a really good start to the year. It's a similar story last year with a combination of revenue growth, disciplined cost management and lighter CapEx from the temporary slowdown in our fiber build, as well as refinancing savings flowing through reduced interest costs. Cash taxes were only $10 million in Q1. But recall, we do expect this to increase later this year since we exhausted most of our federal net operating loss deductions in the 2020 tax year. However, between our recent Morris Broadband transaction and other tax planning initiatives, total cash taxes may now be closer to $300 million to $350 million in 2021, lower than we previously expected. Our cash flows from financing activities included an outflow of just over $500 million related to our share repurchase program. On Slide 15, we provide an update to our balance sheet. First of all, I'm very pleased to announce our recent upgrade by S&P to a corporate issuer rating of BB with a stable outlook, including an improvement in our recovery rating to our credit facilities and guaranteed notes and an upgrade to our senior notes rating from B2 to B-plus. This is a direct reflection of our numerous efforts to continue to strengthen and term out our balance sheet, as well as a more positive view on our operational execution and the defensiveness of our business and the cable sector more broadly. In 2020, we refinanced $4.4 billion in debt, achieving run rate annual interest savings of over $200 million compared to 2019, which reduced our total cost of borrowing to 4.7%. The weighted average life of our debt is currently 6.3 years. We have no annual bond maturities greater than $1 billion before 2025, all of which could be covered by either free cash flow generation or capacity from our revolver. We will continue to proactively and opportunistically manage our liabilities in the same way going forward, with plenty of additional refinancing opportunities. We have demonstrated throughout the pandemic that we retain best-in-class access to the debt capital market, and we remain extremely comfortable with the strength and resilience of our balance sheet, as is supported by our recent ratings upgrade. Finally, on Slide 16, we provide a recap of our financial outlook for 2021, which we are reiterating today. We expect to grow both revenue and adjusted EBITDA for the full year, reducing leverage to under 5.3x, and we remind you that our medium-term leverage target remains unchanged at between 4.5x and 5.0x. We expect cash CapEx in the range of $1.3 billion to $1.4 billion as we ramp up our fiber rollout and newbuilds. And lastly, we are planning on $1.5 billion in share repurchases this year, having completed just over one-third of this amount in Q1 alone. Before we close, I would also like to take a moment to thank the Altice USA team for another great quarter and reiterate that we are really well positioned for 2021. And with that, we will now take any questions.

Your first question comes from the line of Philip Cusick from JPMorgan.

Let's dig into the confidence on the full-year adds at this point. You talked about seasonally slower in the second quarter, which means a lot in the back half. Can you talk about how many homes you expect are going to become available for sale around that time or with much better service? And then second, it's probably early, but what do you see on payments in the hurricane areas where you see your builds in March?

Sure. Phil, listen, I think we are on track to upgrade our 400,000 Suddenlink homes. The first batch of those are already starting to get released now. And we should have the bulk of them all released by the third quarter of this year. That's going to drive increased penetration opportunities for us. Obviously, the two M&A transactions, Service Electric and Morris Broadband, show very strong opportunities for us to increase penetration levels there. And on a build-out perspective, we did 34,000 in the first quarter. We're targeting to get to 125,000 to 150,000 for the year, and hopefully accelerate going into 2022. So we're on track there as we are slightly ahead of our budget on FTTH. So I think we remain very confident here that we're going to continue to see very good opportunities to increase penetration both through newbuilds, upgrades and our recent acquisitions. And so that is kind of what we've been signaling here for the better part of a couple of months. That we expect, after a seasonally weak second quarter, where we see an extraordinary amount usually of moves happening, that back to business in Q3 and Q4, we're going to see some good opportunities to continue to drive penetration and drive growth. In terms of the payment question, sorry. Did you ask—did you want to interrupt—or did you...

Yes, I was going to say, is that higher move rate? Do you anticipate losing share in those moves that FiOS, in particular, is a shared gainer now? Or am I looking at that the wrong way?

Yes. It's—I think we have higher anticipated moves always in the second quarter due to Suddenlink, which are impacted a lot by university towns. Even though it's a bit skewed given the pandemic, you do see a lot of activity in the second quarter in May and June. We are seeing some reversal of moves, let's call it, out of some of our Optimum footprint homes, I would assume, back into the metropolis areas where we are not in places like that. So we do see just much more seasonal moves here. It's just not a competitive dynamic relative to FiOS. It's just people moving out of our footprint. And then you mentioned in terms of payment terms, I think we've seen very good reaction to payment, particularly on the New Jersey FCC pledge numbers that we finished off of the year. Over 60% of those clients have become current. And in terms of storm-related, we're just going into end of March and beginning of April into some of the first batches of those 9,000 people coming due. So it's too early to tell the reaction there. So we have seen some good reactivity on some nonpaid disconnects, typically, that we would see as nonpaid disconnects in the Louisiana area, coming due and paying very quickly and becoming current. So we're optimistic here that we're going to see stronger-than-expected trends in payment. And that's what we've seen on the retention side, is that nonpaid disconnects continue to trend much below average relative to 2018 and 2019, which doesn't surprise us given the pandemic dynamics and the resilience of the broadband product. So stronger moves, better retention and good payment terms that we're seeing from overdue customers.

Your next question comes from the line of Craig Moffett from MoffettNathanson.

Dexter, can you talk about what your expectations are for federal stimulus and how you're sort of operationalizing the preparation for those funds being available for customers in your footprint? And specifically, will you have a new product for broadband that is priced at the $50 range that, sort of, dovetails with what's available under the stimulus? And then I have one follow-up question about margins, if I could.

So the product itself at $50 probably will not match exactly that. It's because it is a subsidy where, effectively, we subsidize the clients and they get reimbursements through an arm of the FCC. We are very well prepared, particularly since we have a large amount in the EBB program, which is targeted very much for remote working and remote schooling to be targeting those SMB clients, which we are heavily weighted towards, and enterprise clients for Lightpath to focus on that. So typically, what we expect to happen is school districts and schools going out there and effectively saying, we would like to allocate x amount of subscriptions to our students. And that could be up to 100% because a lot of municipalities are still heavily doing remote learning. And then when they allocate those subscriptions, we go ahead and do those installs and then go and get the subsidy back from the federal government, right? So we are ready to go. The EBB program has not been put into place yet. But we expect it imminently. And as you may know, I think it's $3.2 billion of that, that's available from a first-come, first-served basis. So we're very prepared on that side. There is also, as you know—

For what it might mean in terms of numbers?

We don't, right? I mean, we don't want to preempt what could happen, right? But we would anticipate to see some nice uptick from that. I just can't give you any volume estimates, Craig. We just don't know. And then as you know, there's the E-Rate program as well, which was really targeted towards low-income broadband-type customers as well as COVID-impacted households, which we are also ready to go on actively because that has been an ongoing federal program, but now needs to be applied to these specifics which we're expecting to happen at any time.

Your next question comes from the line of Doug Mitchelson from Crédit Suisse.

I guess one for Dexter, one for Mike. You've got interesting footprint, right, with half of Optimum covered by fiber and half not, and then Suddenlink in smaller markets. Is there anything notable regarding broadband trends, whether it's sort of gross add or churn, when you look at those three different groups, where one was sort of tougher or easier than you expected last year? And for Mike, on ARPUs, I think broadband might have come in a little bit less and video a little bit more. Anything related to reallocation of bundle discounts or anything else? Or could we just use those as a good baseline going forward?

First side, listen, from a competitive standpoint, people always focus on the FiOS footprint. We continue to only see about 25% of our gross add activity occurring in the FiOS footprint, which is consistent even with the pandemic year that we had. So nothing to signal. Obviously, FiOS and fiber overbuilders, whether that be AT&T or others, are aggressive on price. So we are cognizant of that occurring. But AT&T has about 8% to 10% overbuild on fiber on our Suddenlink footprint. The rest is DSL. We don't believe that the remainder DSL footprint, which is about 40% of additional footprint in Suddenlink, is going to be the priority for AT&T to overbuild given the small rural communities that they are in. But we're monitoring that very closely. So we're not seeing anything different. It did not surprise us that in Q3 and Q4 last year, when FiOS was back online relative to the second quarter where they were pretty much offline in terms of installs, that they were a lot more aggressive and took some market share then and we gave back some—and we saw those numbers in the back half of 2020. But nothing to signal out of the ordinary. There were some reports that we had lost an excessive amount of customers, about 140,000 based on Comlink data, to FiOS in the second half of last year. That number is more like 30,000. So Comlink data and their trends are about 4.5x off of the reality. So we're monitoring all that. We continue to see great opportunities in our non-fiber overlap markets. Suddenlink continues to see very strong performance. And even in the AT&T overlap subscribers, we were basically flat on market share relative to AT&T. So we're not seeing any excessive. Obviously, ARPU pressure occurs occasionally as people are promotional. And we're very good at reacting to those or if not being proactive on market share-related initiatives. So nothing to signal out of the ordinary.

Great. And ARPU?

Yes. So—this is Mike. So you're right on the money. A lot of the deviation in the ARPU, what you're used to seeing is, in fact, a function of accounting allocations or lack thereof, I should say. So I think we grew broadband ARPU just a little less than 6%, whereas we've been reporting low double digits. And we had always said about one-third of the broadband ARPU growth was the accounting allocation. That was driven by some changes that took place when we put Suddenlink onto the same BSS/OSS system as Optimum. And then the manner in which we implemented the rate event was somewhat unique in February of 2020. We've now anniversaried both of those things. So it's not as prominent a driver. And so the result is, you'll see a little lower broadband ARPU growth and a little more robust video ARPU growth, because we're no longer pushing as much money on a year-over-year basis. No longer pushing as much revenue from the video and voice products to the broadband products via that allocation methodology. I don't want to get into the weeds too much on it, but you're right on the money. That is the driver for the kind of the change in year-over-year trend that you're seeing there. A less of a driver would be the manner in which we're implementing our rate event this year. We've talked about this. Rather than doing one large rate event in February, we started a rate event in November, and we're doing it really in 12 monthly installments and segmenting our customer base based on when they roll off promo and a number of other factors. So the rate event is more of a perpetual type thing that takes place in 12 different tranches over the course of the year. And so it manifests itself in the ARPU a little bit differently as well.

Your next question comes from the line of Mr. Brett Feldman from Goldman Sachs.

I just want to get a little more insight into getting CapEx back up to the run rate that you anticipated. It's obviously been a bit lower, and you talked about some of the zoning issues. From your comments, it sounds like some of that permitting has been rectified. And so are we at a point where we would expect the fiber-to-the-home CapEx to get back up to trend? And then I think you made a comment about potentially looking to edge-out your enterprise footprint. Would that be considered incremental capital project? Or would you expect that it would be contained within your typical CapEx envelope?

Yes. Listen, on the fiber-to-the-home, you're exactly right. We have ramped—started to ramp up in Q4 of last year and started to spend that money in the beginning of this year, and expect to continue to ramp that up throughout the year to get to that 500,000 new homes ready-for-service target that we have for the year. So we're right on schedule. There's nothing to flag. We're even a little bit ahead of schedule there. So you will start seeing more fiber investment coming in the back half of this year, including as well, obviously with edge-outs as the permitting processes occur. Summer months tend to be heavy on the newbuild activity, so you'll see more spend coming in Q3 and Q4. On the edge-out relating to Lightpath, they've gone out and looked at some small acquisitions of networks across the country, very focused in the Northeast. They've been successful on some of those. They're very small numbers, less than $50 million in total. And we expect that to be very accretive transactions in the next coming years. But that—we expect that to be part of the entire envelope throughout the year. But it's—again, it's less than—it's actually less than $40 million.

Your next question comes from the line of John Hodulik from UBS.

Dex, there's a lot of noise in the market right now about competition from fixed wireless services. Just your thoughts on how do you expect that competition to ramp up and impact your high-speed data numbers? And then turning back to the regulatory side. It looks like the New York state budget proposal requires a low-end $15 service for 25 megabits per second in the state. I think it's just a proposal right now. But do you see that as a risk to the business? Or if you could talk about the exposure there if that were to get passed, that would be great.

Sure. On the competitive fixed wireless, I think we've been speaking about this regularly for the past couple of years. We don't anticipate to see a big challenge from the product in our footprint. Today, as you saw, our broadband-only subscribers are the relevant ones for fixed wireless substitution. Consumption is about 600 gigs per month for those customers. And with our price points for the 1 gig products, anywhere between $35 to $70 on promotion, we don't anticipate that to be something that is going to affect specifically our footprint very much. And then as we look at the more rural areas where we have 1 gig available throughout Suddenlink, it's difficult to see a less performing product in place at attractive numbers in order to get penetration. So we're not seeing any noise in our footprint at all from potential fixed wireless substitution. On the regulatory side, yes, we have seen that. As you may know, we do have a $15, 30-meg product, low-income broadband. I think we have currently about 15,000 customers on that. That number typically was more like 120,000 customers. Ninety-four percent of those who initially initiate sign-ups for the low-income broadband products at that $15 price point end up upgrading to a higher tier. And so we do have a very small percentage of our subscribers that actually take the low-income broadband tier. And those who do take it, 94% of them, either on the initial call or subsequently shortly thereafter, are upgrading to a higher tier. So that is something that we readily have made available for the better part of four years, really, since the closing of the Cablevision transaction, even a little bit longer than that. And so that's something that's quite prevalent in the market today, and we'll continue to do.

Your next question comes from the line of Ben Swinburne from Morgan Stanley.

I guess two questions. First, on cash taxes, thanks for the updated guidance. It sounds like the Morris acquisition maybe is creating some sort of basis step up you can depreciate against taxable income. I just want to understand if this is a durable benefit we'll see beyond 2021. So that's the first question. And then second, it seems like there's a lot of aggressive promotions from Verizon on the broadband side out there in the Optimum footprint. If Dexter, you would describe the competitive intensities haven't changed much at all in Q1, Q2, or if it's kind of status quo? I'd be interested in your thoughts there.

Yes, Ben, I think the guidance we gave previously, we always qualified as being subject to additional planning initiatives and opportunities. Certainly weren't thinking more as broadband in that context. But part of the lowering of the guidance on cash taxes is a function of being able to get more concrete numbers around some of those opportunities as to which ones are attainable and which aren't. On Morris Broadband, you're right. The transaction was structured as an asset purchase for tax purposes. We haven't finished the purchase price allocation, but to the extent that's allocated to hard tangible assets would be deductible right away in year one, 2021. To the extent that it's allocated to intangible assets, which will be a material number, we'll take that over 15 years. So it's not sustainable at 2021 levels, but there is certainly a sustainable benefit beyond year one.

From a competitive dynamic, no, nothing to flag specifically out there that's not normal course of business that we've seen when people get promotional one quarter to the next or whatnot. I think the AT&T noise relative to their rollout is not affecting us today in the Suddenlink footprint. And FiOS is FiOS, right? So as you know, that's 25% of our activity and it's hand-to-hand combat all the time. But we remain well positioned there, particularly with our fiber-to-the-home upgrade that we're continuing.

Your next question comes from the line of Michael Rollins from Citi.

First, just curious. On the chart that you showed on fiber penetration where you've upgraded the fiber-to-the-home, can you provide some greater context in terms of the penetration after a year or two years, same-store type of information, and maybe the overall potential benefit you're getting in that market from having fiber on top of where you've had the coax previously? And then secondly, just a quick question on broadband ARPUs. You mentioned the opportunity to keep upselling customers. Can you give us a sense of the financial benefit when a customer trades up to higher tiers?

On the first thing on fiber, I think it's a little too early, given that the penetration levels were really only at 3.6%, and last year were at 0.7%, to give you real data. We do see customer satisfaction levels 25% higher, which is right in line with expectations, if not better than expected so early on because the install process is a little bit longer than the typical coax one. But we're seeing two-thirds of our gross adds in our fiber footprint subscribing to fiber and taking 1 gig. So that clearly is a great signal for us, that we're seeing such high demand of symmetric 1 gig speeds in our fiber footprint, and we expect that to continue to accelerate. So as our roadmap is going to accelerate from 1 gig to more than 1 gig over the next couple of years, we have a really nice runway here to continue to push high-speed broadband and to continue to drive upsells in the product. But we really do see the higher satisfaction rates. Just by definition, that means we anticipate seeing lower calls into customer service, which is going to help us drive OpEx lower on the field services and call service side. And obviously, from a CapEx and efficiency standpoint, as we continue to grow volume here, we're going to get closer and closer to having a big drop-off in our CapEx as we finish off our fiber-to-the-home rollout. To your point about broadband upgrades, the typical one-step speed upgrade is about a $10 price point. So when people go to 100 to 200 or 200 to 300, and when they go from 300 to 1 gig, that's usually typically more like a $20 uptick in terms of price points. So that is a straight margin. It goes straight down to the bottom line, very attractive. Doesn't take any work, really, from our standpoint to upgrade them. And those are very, very sticky customers. So that's what we continue to see as a strong driver of growth as people continue to upgrade.

Your next question comes from the line of Jonathan Chaplin from New Street Research.

Dexter, just going back to the stimulus impact. Are you expecting that to show up more in net adds or in ARPU? And can you help us dimensionalize it a little bit so we can sort of put it in the context of guidance? Is it something that could move you potentially well above the guidance that you've given of net adds that is sort of consistent with 2018, 2019? Or is that sort of an exaggeration of how big an impact this could be?

I think it's just too early to tell. I'm sorry, John, on this point. We don't want to fall into the trap of being too optimistic here on it. We do think it's a very attractive opportunity that we're going to be pushing very strongly. And given the relationships that we have, the very strong relationships with schools, hospitals, and as such, in our footprint, we anticipate being able to be very coordinated here, to try and get the remote learning and remote work at home customers that would qualify for the broadband subsidy. But it's just too early to tell. It hasn't actually come into place yet. And so given that we're dealing with the federal government here, I'm not holding my breath yet even though everyone keeps telling me it's imminent.

Got it. A quick follow-up on wireless, if I may, Dexter. The trend in net adds that we're seeing at the moment, is this the rate you expect to keep adding at and allow losses to improve? Or now that you've done this complicated transition to the T-Mobile network, is there an opportunity to start to ramp up the pace of net adds on the wireless business?

So I don't want to put pressure on my mobile team who've done a great job here of driving churn lower, and we have a great partnership with our friends over at T-Mobile. But as churn rates continue to fall, given the better performance and the increased focus on the IT tools that we have and that we continue to deliver, the anticipation is that we would start investing more heavily in media towards the back end of this year, let's call it, back-to-school, September onwards, where we'd anticipate we would only do that to the extent that we'd expect to get a lot more gross adds. So for now, I suspect you'll see very similar trends in Q2 with the perspective that in Q3, we are a little bit more aggressive towards the back end of Q3 with the marketing to drive growth and really drive growth going into 2022.

Your next question comes from the line of Peter Supino from Bernstein.

I wanted to follow-up on John's question about fixed wireless. Specifically, if you could share a rough percentage of the Suddenlink subscribers who take, say, 200 megabits or less speed or whatever level would indicate to you some price sensitivity. And then a second question, I wondered how you're feeling about the broadband pricing environment given the attention drawn to that issue by the White House infrastructure blueprint recently?

I don't have the number off the top of my head, Peter. We'll have to follow-up with you on the Suddenlink side. I do know that the average speeds typically on Suddenlink tend to be higher than Optimum. As you may remember, Suddenlink had already started its 1 gig upgrade very early on relative to Cablevision. When we took over Cablevision in 2016, I think 95% of the subscribers were, on average, around 60 megabits per second, with a very small amount of them at 100 megabits. And so I would guess that less than the 50% overall that we have of subscribers that are doing 200 megabits or below are at Suddenlink. But I'll ask my team to get back to you with some more specificity on that. And then relating to the administration's commentary on pricing, I can't begin to think or be able to articulate whatever that could mean. We know the acting FCC chair today. There is no discussion at all about price regulation or price points on broadband. She's very focused on rural and on 5G. But I think this is too early to tell as to whether anything happens from an administration standpoint relative to regulatory on broadband. I think there's just—there's nothing in the pipeline today other than the comments.

Does it cause you to behave any differently?

No. I mean, listen, the market is competitive, right? There's no free lunch. So whatever the administration seems to be perceiving or whatnot, we're seeing around the nature where gross add ARPUs on broadband, depending on the quarter, can be challenged in competitive environments. I think that's going to be very clear as well as their discussion around their bill relating to broadband upgrades or build-outs for municipalities. Sure, we get to see $1.9 trillion versus $600 billion as the size of the bill. In fact, there's still a lot of discussions around this bill. And I'd be surprised that they allocated hundreds of billions in an infrastructure bill for municipalities. That typically has never been good money spent. And there seems to be obviously a good offer on the table between the two sides in terms of size of this overall infrastructure bill. But it's still early to tell here as to—and what may happen.

Your next question comes from the line of Steven Cahall from Wells Fargo.

Maybe first, just wondering how you're thinking about video subscriber losses this year. It seems like Q1 sort of came in exactly where you'd expect them to be. We did see some news that the NFL is going to be putting more content on streaming and there's just a lot more streaming services out there. So maybe you can help us conceptualize what you think that pace of video sub declines might be and how you think about that in terms of the EBITDA performance of the business. And then with the cash tax increase to the year, but no increase to share repurchases. Should we just expect a little bit of extra cash, if you do generate it, to fall down to the balance sheet at this point? Or any other color there would be great.

On video losses, I think we have hit our stride in terms of absolute numbers. Obviously, from a percentage standpoint, the decline, given that the absolute numbers seem to be quite stable around that—it's roughly 200,000—again is driven by lower attachment rates on video gross adds, which is, from an economic standpoint, something we expected. Clearly, the streaming activity and the amount of direct-to-consumer streaming offers from programmers provides a lot of options for consumers who don't want the big bundle coming from cable. And that's going to continue. From an economics standpoint, it is accretive to our margins as programming costs and affiliate fees come under pressure and as the mix shifts to broadband-only. We actually look at the whole video system as an opportunity to lower our direct costs on programming and to lower our customer touch points, field service and CapEx spend. The free cash flow breakeven for video gross adds continues to get pushed out. It was 2.5 years a couple of years ago. Now it's more like three years today, and I suspect it may be at 3.5 years pretty soon. That just makes us less willing to chase video gross adds, which is really going to help our profitability numbers and our free cash flow.

On the second question, the change in cash taxes is not that material, quite frankly. I think we guided to in the neighborhood of $400 million previously. Now we're saying $300 million to $350 million. I don't think it was meaningful enough to revisit the share repurchase guidance, and we'll see how the rest of the year fleshes out. And also mindful that we do have to cover the Morris Broadband acquisition, which wasn't necessarily anticipated in that guidance. So we're staying confident with the share repurchase guidance of $1.5 billion.

This concludes our Q&A session. I will turn the call over back to Mr. Nick Brown for the closing remarks.

Thank you, everyone, for joining. Do let us know if you have any follow-up questions. Otherwise, we look forward to catching up with you in the next few weeks. Thanks again.

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.