Chris Caldwell

“I'm proud to start this call by recognizing a milestone that speaks to how far Concentrix has come over the last few years since generative AI was released and concerns for the viability of the services industry started.”

“So let's talk about who we are and what we do. We're a leader in driving customer experiences globally. We're number two in the field. We operate in about 75 different countries around the world.”

“Our second quarter marked an acceleration in many areas in the evolution of our business. A few key statistics we are very excited about. First, we saw a record level of contract signings for our IAC suite of technology up 400% year over year for the number of deals.”

“Our solutions are driving value both from automating work or when combined with the human to drive performance.”

“So first of all, when we look at our pure-owned AI platform, we were very committed to making sure that we could be accreted this year and hit a certain revenue goal.”