CXAI 8-K
CXApp Inc. (CXAI)
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
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Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
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Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
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INTRODUCTORY NOTE
References throughout this Form 8-K to “we,” “us,” the “Company” or “our company” are CXApp Inc., unless the context otherwise indicates.
Item 2.02 Results of Operations and Financial Condition.
Attached hereto as Exhibit 99.1 is a press release (the “Earnings Press Release”) issued by the Company on May 20, 2025, announcing its financial results for the first quarter ended March 31, 2025. The Company held a webcast and conference call on Tuesday, May 20, 2025 (the “Earnings Presentation”). The Earnings Presentation is attached hereto as Exhibit 99.2. The Earnings Press Release and Earnings Presentation are incorporated by reference into this Item 2.02, and the foregoing description of the Earnings Press Release and Earnings Presentation is qualified in its entirety by reference to this exhibit. The information furnished pursuant to this Item 2.02, including Exhibit 99.1 and Exhibit 99.2, shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and will not be incorporated by reference into any filing under the Securities Act of 1933, as amended (the “Securities Act”), unless specifically identified therein as being incorporated therein by reference.
Item 7.01 Regulation FD Disclosure.
Item 2.02 above is incorporated herein by reference.
A copy of the Earnings Press Release and the Earnings Presentation is attached as Exhibit 99.1 and Exhibit 99.2, respectively, to this Current Report on Form 8-K. The information in this Item 7.01 of this Current Report on Form 8-K, including the Earnings Press Release and the Earnings Presentation attached hereto as Exhibit 99.1 and Exhibit 99.2, respectively, is being furnished pursuant to Item 7.01 and shall not be deemed “filed” for purposes of Section 18 of the Exchange Act, or otherwise subject to the liabilities of that Section, nor shall it be deemed incorporated by reference into any filing under the Securities Act, except as expressly set forth in such filing.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
| Exhibit No. | Description | |
| 99.1 | Earnings Press Release, dated May 20, 2025 | |
| 99.2 | Earnings Presentation, dated May 20, 2025 | |
| 104 | Cover Page Interactive Data File (embedded within the Inline XBRL document) |
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
| CXApp Inc. | |||
| Date: May 20, 2025 | By: | /s/ Khurram P. Sheikh | |
| Name: | Khurram P. Sheikh | ||
| Title: | Chairman and Chief Executive Officer | ||
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Exhibit 99.1
CXApp Inc.
CXApp Inc. (Nasdaq: CXAI) Reports Strong Q1’25 Customer Success Metrics and Adoption of Agentic AI based CXAI Platform
Highest Subscription Revenue Ratio (99%) and Gross Margin (88%) with 3 large customer expansion renewals at 130%+
CXAI Kiosk and CXAI VU being utilized for RTO (Return-to-Office) initiatives across large enterprises
PALO ALTO, CA / May 20, 2025 / CXApp Inc. (Nasdaq: CXAI), the global technology leader in employee workplace experiences announced its Q1 2025 financial results and update on its state-of-the-art technology platform CXAI (“Sky”).
Chairman and CEO Khurram Sheikh commented,” The CXAI platform anchored on customer experience (CX) and artificial intelligence (AI) is the most advanced technology solution solving the biggest problems in our industry post the pandemic – the Return to Office (RTO) and Employee Engagement. The first quarter in 2025 has seen a resurgence of RTO mandates and an increased interest in Agentic AI solutions that are transformational to employee experiences. We had a very successful quarter hitting our business objectives with three large expansion renewals as well as solid engagement on our CXAI platform’s new products CXAI Kiosk and CXAI Vu.”
The quarterly financials for the Company in Q1 2025 demonstrated significant progress of customer success metrics towards a highly profitable subscription and consumption platform model anchored on AI:
| ● | ARR Expansion Growth: 130%+ Renewals for three large Fortune 500 clients |
| ● | Subscription to One time Revenue split: 99% from 87% in Q1 2024 - leading to more recurring revenue |
| ● | Gross Margin (GM): 88% from 82% in Q1 2024 |
| ● | EPS: (.08) from (0.34) Q1 2024 primarily because of reduced Opex and reduced derivative liability |
“Overall, the company has seen continued improvement in financial metrics as we start 2025. Our strong performance demonstrates the effectiveness of our shift toward a subscription-based model and our focus on customer success creating value through scalable, recurring revenue,” said Joy Mbanugo, Chief Financial Officer of CXApp “With continuing focus on user engagement, operational resilience and our agentic AI platform, we’re positioning CXAI for consistent, sustainable growth that aligns with the evolving needs of our clients.”
The Company made amazing progress on existing customer growth, adoption and usage leading to high employee engagement with our large enterprise clients, some key highlights:
| ● | Three our largest customers renewed this quarter and increased their combined ARR by >130% as they see incredible usage of our technology platform by their employees. |
| ● | After deploying our latest CXAI 1.5 platform last quarter, a leading financial services customer has renewed this quarter and now plans to launch multiple sites globally. This includes the trifecta CXAI platform offering of CXAI App, CXAI BTS (rule engine and content management system) and CXAI VU (analytics engine) |
| ● | We are now engaged to deploy the CXAI Kiosk at multiple locations globally with many clients after our successful first customer deployment in Silicon Valley. This is starting to become a “must have” for our clients with RTO mandates. |
| ● | We are deploying our AI-based localization capability in partnership with Google Cloud to all major customers in 2025 |
Khurram Sheikh, Founder, Chairman and CEO of CXApp Inc. expressed confidence on the Company’s future, “We are excited to have achieved significant milestones in product delivery to meet our customers’ expectations that has resulted in continued momentum in providing the best in class employee experience platform in the market. The amazing innovations from our team with our analytics platform CXAI VU and the upcoming agentic AI solutions position us well for 2025 and beyond to lead the revolution of transformational employee experiences.”
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Khurram Sheikh concluded, “RTO is a multi-billion problem and with our CXAI platform we are leading the industry with a disruptive offering. We’re leveraging cutting-edge AI technology to enhance productivity, engagement, and efficiency in the enterprise. Our new generative AI capabilities allow us to automate complex workflows and offer our customers intelligent solutions that drive measurable outcomes solving real world problems. Some of the largest brands in the world in the Fortune 500 are our clients and we are working with them as partners to solve their problems and their commitment to renew and expand significantly with us establishes us as the leader in this emerging market.”
“We have started 2025 on a positive note and we see significant expansion demand from existing customers for scaling our products in their footprint as well as new enterprise clients in our target markets. With our Silicon Valley based technology team and global customer success teams delivering amazing products and experiences today and a healthy balance sheet with access to capital, we are well-prepared to deliver on our commitments to shareholders, clients, and the broader market as the era of Agentic AI for employee experiences is realized.”
We invite stakeholders, potential clients, and the media to join us on this exciting journey into the future of work. Sign up for our email list to stay updated on CXAI announcements and discover how our partnerships are setting new standards for employee experience innovation. For more information on how to engage with CXAI, including upcoming events, webinars, or demonstrations, please visit our website www.cxapp.com.
The release is for informational purposes only and is neither an offer to purchase, nor a solicitation of an offer to sell, subscribe for or buy, any securities, nor shall there be any sale, issuance or transfer or securities in any jurisdiction in contravention of applicable law.
About CXApp Inc.
CXApp Inc., is the global technology leader in employee workplace experiences. The Company is headquartered in the SF Bay Area and operates the CXAI SaaS platform that is anchored on the intersection of customer experience (CX) and artificial intelligence (AI) providing digital transformation for the workplace for enhanced experiences across people, places and things.
CXApp’s customers include major Fortune 1000 Global Companies in the technology, financial services, consumer, healthcare, and media entertainment verticals.
www.cxapp.com
CXApp Inc.: [email protected]
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Forward-Looking Statements
This press release includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. The expectations, estimates, and projections of the Company may differ from its actual results and consequently, you should not rely on these forward-looking statements as predictions of future events. Words such as “expect,” “estimate,” “project,” “budget,” “forecast,” “anticipate,” “intend,” “plan,” “may,” “will,” “could,” “should,” “believes,” “predicts,” “potential,” “continue,” or the negative or other variations thereof and similar expressions are intended to identify such forward looking statements. These forward-looking statements include, without limitation, expectations with respect to future performance of the Company, including projected financial information (which is not audited or reviewed by the Company’s auditors), and the future plans, operations and opportunities for the Company and other statements that are not historical facts. These statements are based on the current expectations of the Company’s management and are not predictions of actual performance. These forward-looking statements involve significant risks and uncertainties that could cause the actual results to differ materially from the expected results. Factors that may cause such differences include, but are not limited to: the impact of the COVID-19 pandemic on our business, operations, results of operations and financial condition, including liquidity for the foreseeable future; the demand for the Company’s services together with the possibility that the Company may be adversely affected by other economic, business, and/or competitive factors or changes in the business environment in which the Company operates; changes in consumer preferences or the market for the Company’s services; changes in applicable laws or regulations; the availability or competition for opportunities for expansion of the Company’s business; difficulties of managing growth profitably; the loss of one or more members of the Company’s management team; loss of a major customer and other risks and uncertainties included from time to time in the Company’s reports (including all amendments to those reports) filed with the SEC. The Company cautions that the foregoing list of factors is not exclusive. You should not place undue reliance upon any forward-looking statements, which speak only as of the date made. The Company does not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in its expectations or any change in events, conditions, or circumstances on which any such statement is based, except as required by law. These forward-looking statements should not be relied upon as representing the Company’s assessments as of any date subsequent to the date of this communication.
SOURCE: CXApp Inc.
Topic: Earnings
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Exhibit 99.2
CXAI Q1 ‘25 Earnings Call Employee Experiences May 20th, 2025 Pronounced SKY
2 ©2024 cxai Disclaimer General This presentation has been prepared by CXApp Inc. (“ CXApp ”) and is made for informational purposes only and does not constitute an offer to sell or a solicitation to offer to buy securities, nor shall there be any sale of any securities in any state or jurisdiction in which such offer, solicitati on or sale would be unlawful prior to registration or qualification under the securities laws of any state of jurisdiction. Safe Harbor Statement under the Private Securities Litigation Act All statements in this presentation that are not based on historical fact are "forward - looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and the provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. While management has based any forward - looking statements included in this presentation on its current expectations, the information o n which such expectations were based may change. Statements containing words such as “expect”, “believe”, “should”, “anticipate”, “intend”, plan”, “may”, “will”, or similar expressions constitute forward - looking expressions. These forward - looking statements are not guarantees of future performance rely on a number of assumptions concerni ng future events and are subject to a number of risks, uncertainties and other factors, many of which are outside of the control of CXApp and its subsidiaries, which could cause actual results to materially differ from such statements. Such risks, uncertainties, and other factors include, but are not limited to, statements about our prop ose d and completed acquisitions, our anticipated cash flow balances, our product development plans and marketing initiatives, our ability to compete successfully in our industry, projected operating expenses, projected operating efficiencies, revenues, and capital requirements, and our projected cash position, the fluctuation of eco nom ic conditions, competition, the performance of management and employees, our ability to maintain compliance with Nasdaq’s minimum bid price requirement and other continu ed listing requirements. Additional factors that could cause results to differ materially from those described in the forward - looking statements can be found in CXApp’s Annual Report on Form 10 - K, as amended, for the year ended December 31, 2024, as originally filed with the Securities and Exchange Commission (the “SEC”) on Ap ril 7, 2025 and periodic reports and current reports filed with the SEC on or after the date thereof. All of CXApp’s forward - looking statements are expressly qualified by all such risk factors and other cautionary statements. Such statements an d are subject to risks, uncertainties and assumptions that are difficult to predict. Therefore, our actual results could differ materially and advers ely from those expressed in any forward - looking statements. KINS and CXApp undertake no obligation to publicly update any forward - looking statement, whether as a result of new information, future events or otherwise. Statements in this presentation, including factors that we believe may impact our results, are not intended to be exclusive. 2
3 ©2024 cxai Financial Information; Non - GAAP Financial Measures Certain financial information and data contained in this presentation is unaudited and does not conform to Regulation S - X. Accor dingly, such information and data may not be included in, may be adjusted in or may be presented differently in, CXApp’s periodic reports. This presentation contains certain financial information and data that was not prepared in accordance with United States generally accepted accounting principles (“GAAP”), including non - GAAP cost of revenues, non - GAAP r esearch and development expense, non - GAAP selling, general and administrative expense, non - GAAP loss from operations, non - GAAP net loss, and non - GAAP adjusted EBITDA. Th ese non - GAAP measures, and other measures that are calculated using such non - GAAP measures, are an addition to, and not a substitute for or superior to, measures of finan cial performance prepared in accordance with GAAP and should not be considered as an alternative to any performance measures derived in accordance with GAAP. CXApp presents these non - GAAP amounts because management believes they provide useful information to management and investors regardi ng certain financial and business trends relating to CXApp’s financial condition and results of operations, and they assist management and investors in comparing CXApp’s performance across reporting periods on a consistent basis. CXApp’s management uses these non - GAAP measures for trend analyses, for purposes of determining management incentive compensation and f or budgeting and planning purposes. CXApp believes that the use of these non - GAAP financial measures provides an additional tool for investors to use in evaluating opera ting results and trends in and in comparing CXApp’s financial measures with other similar companies, many of which present similar non - GAAP financial measures to investors. CXApp’s management does not consider these non - GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. However, there are several limitations related to the use of these non - GAAP measures and their nearest GAAP equivalents. For exa mple, other companies may calculate non - GAAP measures differently, or may use other measures to calculate their financial performance, and therefore CXApp’s non - GAAP measures may not be directly comparable to similarly - titled measures of other companies. Industry and Market Data This presentation includes market data and other statistical information from third - party sources. Although CXApp believes these third - party sources are reliable as of their respective dates, none of CXApp or its subsidiaries or affiliates has independently verified the accuracy or completeness of this information. Some data are al so based on CXApp’s good faith estimates, which are derived from both internal sources and the third - party sources described above. None of CXApp , its affiliates, or any of their respective subsidiaries, directors, officers, employees, members, partners, stockholders or agents make any representation or warranty with respect to the accura cy of such information. Trademarks This presentation contains trademarks and tradenames of CXApp and of other parties and are the property of their respective owners. Third - party logos included herein may represent past customers, present customers or may be provided simply for illustrative purposes only. Inclusion of such logos does not nec essarily imply affiliation with or endorsement by such firms or businesses. There is no guarantee that either KINS or CXApp will work, or continue to work, with any of the firms or businesses whose logos are included herein in the future. 3
4 ©2024 cxai CXAI Shaping the Future of Work… PEOPLE Engagement Productivity Retention PLACES Utilization Design Reimagination THINGS Amenities Technology Automation
5 ©2024 cxai 39 Filed 17 Granted Patents: HQ: SF Bay Area Customers: Global F1000 CXAI NASDAQ: Team: 75 (>70% R&D) Company Snapshot AI - First Enterprise Software Market : Employee Experiences Segment : Deployed across: 200+ cities 50+ countries 5 Continents Toronto HQ: SF Bay Area Manila
6 ©2024 cxai Spatial Intelligence Contextual Insights AI - powered Actions Predictable Outcomes Top Three Priorities for 2025 Customer Success Adoption & Usage “Must Have” Features Immersive Engagement Agentic AI Automated Workflows “Everything in a NY min” Trusted Advisor
7 ©2024 cxai Employee Experiences
8 ©2024 cxai Employee Experiences CXAI Platform Products AI - Native, Mobile & Cloud - First Technology Platform CXAI BTS Rule Engine CXAI Apps Multi - OS CXAI VU Analytics
9 ©2024 cxai Return - To - Office (RTO) Motivations
10 ©2024 cxai Employee Experiences Solutions Experiential Analytics Unified Employee Experience Spatial Intelligence Agentic AI 2D & 3D mapping, technologies enhanced by AI, enable intelligent interactions with spaces and things CXAI integrates 100+ enterprise tools & services into a one application platform, offering a seamless employee experience Insights about people, places and things lead to measured business outcomes for engagement and productivity Simplify any work interaction using natural language commands powered by trustful domain - specific AI In Trials Deployed with Global Customers
11 ©2024 cxai What is needed for Employee Experiences ?
12 ©2024 cxai Space Utilization & Analytics
13 ©2024 cxai 0 5 0 1 0 0 1 5 0 2 0 0 2 5 0 3 0 0 3 5 0 4 0 0 4 5 0 5 0 0 5 5 0 6 0 0 6 5 0 7 0 0 7 5 0 8 0 0 8 5 0 9 0 0 9 5 0 1 , 0 0 0 1 , 0 5 0 1 , 1 0 0 1 , 1 5 0 1 , 2 0 0 1 , 2 5 0 ∅ Campus Overview At a Glance Availability Map Notifications Screen Name 0 25,000 A p p I n t e r a c t i o n C o u n t App Usage Distribution - Day of the week About Our Office Agenda At a Glance Availability Map Campus Campus Overview Colleague Bookings Find People Live Map Login My Profile Notifications People Please complete your profile Poll Polls Preferences Reservations Settings Surveys Universal Search Update Password ∅ Monday Tuesday Wednesday Thursday Friday Saturday Sunday Hour of the day 0 5,000 10,000 15,000 A p p I n t e r a c t i o n C o u n t App Usage Distribution - Hour of the day About Our Office Agenda At a Glance Availability Map Campus Campus Overview Colleague Bookings Find People Live Map Login My Profile Notifications People Please complete your profile Poll Polls Preferences Reservations Settings Surveys Universal Search Update Password ∅ 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour of the day 0 5,000 10,000 A p p I n t e r a c t i o n C o u n t User Session Frequency 940 733 283 741 912 200 400 600 800 S e s s i o n C o u n t B e l g r a d e P u n e S a n F r a n c i s c o S i n g a p o r e C h i y o d a C i t y M e x i c o C i t y ( e m p t y ) D u r h a m ∅ Y o k o h a m a S h i b u y a P i m p r i - C h i n c h w a d R a l e i g h S h i n j u k u C i t y H y d e r a b a d O s a k a NUTANIX - User App Utilization 37m ago Date Selector Geo City Geo Continent Device Category desktop mobile tablet Device Operating System Android Macintosh Windows iOS Venue Name (home site) May 14 May 15 May 16 May 17 May 18 May 19 May 20 Event Datetime Date 0 250 Active Users by Country 997 468 183 177 72 61 17 16 15 9 2 2 2 2 2 2 2 2 1 1 1 1 0 0 0 I n d i a U n i t e d S t a t e s J a p a n S e r b i a M e x i c o S i n g a p o r e S p a i n A u s t r a l i a P h i l i p p i n e s S a u d i A r a b i a C r o a t i a T h a i l a n d G e r m a n y N e t h e r l a n d s A n d o r r a C a n a d a I t a l y F r a n c e H o n g K o n g M a l a y s i a U n i t e d K i n g d o m E l S a l v a d o r P a k i s t a n ( e m p t y ) U k r a i n e Geo Country 0 1,000 250 500 750 U s e r C o u n t Top Site of the page Venue Name App Events 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ∅ Bangalore, India San Jose Headquarters Tokyo- Eiraku, Japan Serbia, Belgrade Chesterfield, Durham, NC Pune, India Durham, NC Singapore Mexico City, Mexico Barcelona, Spain New York, NY Sydney- NSW-Australia Riyadh, Saudi Arabia Manila, Philippines Top screens Screen Name App Events 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Campus Overview At a Glance Availability Map Notifications Campus Settings My Profile Reservations Login Universal Search Live Map People Surveys Polls Agenda Please complete your profile Preferences Find People Campus Overview - Usage Distribution Campus Overview - 24.55% At a Glance - 17.77% Availability Map - 10.83% Spaces - 10.29% Notifications - 7.31% c_notifications_response - 7.09%c_mec_search - 1.97% Campus - 1.61% Notifications - 1.51% My Profile - 1.31% c_notification_delete - 1.20% Reservations - 1.10% Settings - 1.05% Reservations - 1.00% Login - 0.91% Universal Search - 0.86% Campus - 0.78% Live Map - 0.66% Live Map - 0.60% Polls - 0.54% Surveys - 0.52% People - 0.52% Polls - 0.49% Agenda - 0.49% Settings - 0.47% 7 5 0 8 0 0 8 5 0 9 0 0 9 5 0 1 , 0 0 0 1 , 0 5 0 1 , 1 0 0 1 , 1 5 0 1 , 2 0 0 1 , 2 5 0 NUTANIX - User App Utilization 38m ago Date Selector Geo City Geo Continent Device Category desktop mobile tablet Device Operating System Android Macintosh Windows iOS Venue Name (home site) App Utilization & Usage Analytics
14 ©2024 cxai
15 ©2024 cxai CXAI focused on Agentic AI for all Employee Experiences
16 ©2024 cxai CXAI Agentic Workshop
17 ©2024 cxai Q1 2025 Product & Customer Highlights We’re available anytime Single Code Base CXAI 1.0 Now available with CXAI Vu Analytics globally We’~~re avail anytime We’~~re available anytime We’~~re available anytime e 3 Large Fortune 500 Expansion Renewals Deploying at multiple clients with Google Partnership CXAI Kiosk New CXAI Platform 1.5 New engagement features & capabilities Successful Deployment with CXAI Vu and CXAI BTS & renewal Multiple engagements after anchor customer deployment CXAI Localization
18 ©2024 cxai Q1 2025 Results
19 ©2024 cxai ARR EXPANSION EPS (.08) SUBSCRIPTION REVENUE SPLIT 99% GROSS MARGIN 88% CASH OPEX $3.5M 3 Large Logo Renewals 130%+ Q1 2025 Financial Highlights 87% Q1 2024 82% Q1 2024 (0.34) Q1 2024 $3.8M Q1 2024
20 ©2024 cxai YoY - Q1 24 to Q1 25 Comparison of Financial Results Statement of Operations (in thousands) Q1 2024 Q1 2025 1,818 1,224 Revenues 327 150 Cost of Revenues 1,491 1,074 Gross Profit Operating Expenses 1,599 1,476 Research and development 1,114 594 Sales and marketing 1,682 2,066 General and administrative 683 683 Amortization of intangibles 4,579 4,819 Total Operating Expenses $ (3,587) $ (3,745) Loss from Operations GM 88% from 82% better cloud management 99% Subscription Rev from 87% in Q1 2024 2 large Q1 2024 clients renewed in Q4 2024 One - time professional services fees for filings & new hires
21 ©2024 cxai Cash Flow and Liquidity Quarterly Cash Flow Improvement Net cash used in operations decreased to $979K from $2.7M in Q4 ‘24 Liquidity Cash balance $3.98M April 8 th draw on Avondale note for $4M Access to additional ~$20M convertible debt as well as S3 eligible now This reflects tighter working capital discipline and lower burn as we focus on core SaaS delivery. We have more than 18 months of liquidity at our current operating run rate.
22 ©2024 cxai Why CXAI ? • Transformational Solution anchored on AI • Patented, Leading - Edge Enterprise AI SaaS platform • Continued recurring revenue growth on path to profitability • Great customer base of Fortune 1000 logos across five large verticals • Diversified deployments globally in 50+ countries and 200+ cities • Innovation Driven, Experienced Board & Management Team • Partnerships with Leading Innovators in Silicon Valley • Defining New Software Category: Employee Experiences