Fair Isaac Corp Q1 FY2022 Earnings Call

Thank you. Good afternoon, everyone, and thank you for joining FICO’s first quarter earnings call. I’m Steve Weber, Vice President of Investor Relations, and I’m joined today by our CEO, Will Lansing; and our CFO, Mike McLaughlin. Today, we issued a press release that describes financial results compared to the prior year. On this call, management will also discuss results in comparison to the prior quarter in order to facilitate understanding of the run rate of our business. Certain statements made in this presentation may be characterized as forward-looking under the Private Securities Litigation Reform Act of 1995. Those statements involve many uncertainties, including the impact of COVID-19 on macroeconomic conditions and the company’s business, operations, and personnel that could cause actual results to differ materially. Information concerning these uncertainties is contained in the company’s filings with the SEC, in particular, in the risk factors and forward-looking statements portions of such filings. Copies are available from the SEC, from the FICO website, or from our Investor Relations team. This call will also include statements regarding certain non-GAAP financial measures. Please refer to the company’s earnings release and Regulation G schedule issued today for a reconciliation of each of these non-GAAP financial measures to the most comparable GAAP measure. The earnings release and Regulation G schedule are available on the Investor Relations website at fico.com or on the SEC’s website at sec.gov. A replay of this webcast will be available through January 27, 2023. And I’ll turn the call over to Will Lansing.

Thanks, Steve, and thank you, everyone, for joining us for our first quarter earnings call. In the Investor Relations section of our website, we posted some slides that we’ll be referencing during our presentation today. We delivered a strong start to our fiscal year with double-digit growth in software ARR and Scores revenue and we continue to deliver strong earnings and free cash flow. Page 2 shows financial highlights from our first quarter. We reported revenues of $322 million in Q1 and $85 million of GAAP net income in the quarter. On a non-GAAP basis, Q1 net income was $102 million, up 25%, and earnings per share of $3.70, up 35% from the first prior year quarter. We continue to deliver strong free cash flow growth as well. Q1 free cash flow was $124 million, up 66% from the previous year. For the trailing 12 months, free cash flow was $465 million. We’re off to a good start in our fiscal 2022, and we continue to be very focused on our strategy. In our software business, we continue to focus on the decisioning platform that enables businesses to optimize consumer interactions across their enterprise. When I started at FICO, we had a software business consisting of separate tools and endpoint applications. We evolved that business into a vision of an open and extensible platform uniting advanced analytics, decision modeling, and AI. Historically, our software business has been separated by function, allowing us to deepen our expertise in various disciplines, optimize role-based resourcing, and drive process consistency. This month, we made an important change that better aligns our software organizational structure by integrating our entire software business under Stephanie Covert. Stephanie has led our sales, marketing, and services organization, where her strong leadership has effectively embraced strategic change, resulting in early wins and a growing pipeline of enterprise platform deals, prioritization of software IP, increased deal-level profitability, and clear segmentation of direct and partner channels. I’m confident that by placing all elements of our software business under Stephanie’s leadership, as we did years ago with this course business under Jim Wyman, we will see better alignment, faster and more effective decision-making, improved resource allocation against top priorities, and stronger end-to-end operational rigor and discipline. Last quarter, we made several important improvements to our external reporting to provide more visibility into the progress we’re making. Today, I’m happy to report that we continue to drive impressive growth in our software ARR, as you can see on pages 7 and 8 of the presentation. Total ARR was up 10% in Q1 and the platform ARR growth rate was 67%. Our net retention rate was also impressive. Total NRR was 109%, and platform NRR was 143%, and we continue to increase the value of the new deals that we’re signing. As you can see, on page 9 our ACV bookings were up 37% over the same period last year. We are excited about the depth of interest in our platform offering. This quarter, we signed a deal with a major U.S. financial institution to use the platform. The multiyear deal is our biggest platform sale-to-date, and it enables the automation of much of the day-to-day customer decisioning using cloud-based FICO analytics. In Scores, we’re continuing to innovate and to align our pricing with the value they provide. We had a very good quarter in our Scores segment with strong growth in both B2B and B2C. Scores were up 17% in the quarter versus the prior year, as you can see on page 6. On the B2B side, revenues were up 13% in the quarter versus the prior year. We continue to see a slowdown in mortgage origination volumes for the U.S. market, where revenues were down about 17% year-over-year. But that’s more than offset by other areas in the U.S. where revenues are growing rapidly. Auto origination revenues were up 27%, and card and personal loan origination revenues were up 39%. The fiscal 2022 price increases we talked about last quarter take effect primarily in January and are not yet in our numbers. Our B2C revenues continue to be strong, up 27% versus the prior year quarter. We saw strong growth through both our own myFICO.com platform and also through our partner channels. As always, we continue to be focused on shareholder value. Last quarter, I said we would continue to aggressively buy back our shares. I’m pleased to say we repurchased more than 1.2 million shares in our first quarter and more shares in January. Our buybacks reduced the outstanding shares by 9% versus Q1 of last year, and this morning, we announced the new $500 million Board repurchase authorization. I’ll add some final comments in a few minutes. But first, let me turn the call over to Mike for more financial detail.

Thanks, William, and good afternoon, everyone. As Will said, we are off to a strong start to our fiscal year driving growth throughout our business. Total revenues for the first quarter was $322 million, an increase of 3% over the prior year or 9% after adjusting for the divestiture of our collections and recovery product line last year. In our Scores segment, revenues were $169 million, up 17% from the same period last year. B2C Scores revenues were up 13% over the prior year. As expected, mortgage origination revenues continue to decline, down 17% from the same quarter last year. But that was more than offset by growth in other areas. Credit card and personal loan origination revenues were up 39%, and auto origination revenues were up 27%. B2C Scores revenues were up 27% from the same period last year, with both myFICO.com and partner B2C revenues growing significantly. Software segment revenues in the first quarter were $153 million, down 9% versus the same period last year. Adjusting for the divestiture of our collections and recovery business, software revenues were up about 1%. As we’ve discussed for several quarters, we continue to see reduced upfront licensed revenue recognition due to the changes we made to our revenue recognition policy for on-prem software licensed subscriptions. And we are seeing reduced professional services revenues as we focus our sales efforts on higher margin software. On-prem software licensed revenue recognized upfront, or at a point in time, as it is referred to in our 10-Q, was just $7 million this quarter compared to about $13 million in our Q1 last year. Our professional services revenues were $27 million, down from $41 million in the same period last year. This quarter, 82% of total company revenues were derived from our Americas region. Our EMEA region generated 12%, and the remaining 6% was from Asia-Pacific. Turning to the new software metrics that we introduced last quarter, our software ARR in the first fiscal quarter of 2022 was $547 million, a 10% increase over the prior year quarter. Our platform ARR was $92 million, representing 17% of our total first quarter ARR and a growth rate of 67% versus the prior year. Our non-platform ARR was $455 million in the first quarter, which was 3% higher than the prior year. Our dollar-based net retention rate in the quarter was 109% overall. As we said, our non-platform customers’ software usage tends to be mature and relatively stable, which is reflected in the non-platform net retention rate of 102% this quarter. On the other hand, our platform customers continued to show very strong net expansion from land and expand follow-on sales and increased usage. The DBNRR, a dollar-based net retention rate for platform, was 143% in the first quarter. Software sales were strong this quarter, with annual contract value bookings of $16.6 million versus $12.1 million in the prior year, an increase of 37%. As a reminder, ACV bookings include only the annual value of software sales, excluding professional services. Turning now to our expenses for the quarter, total operating expenses were $207 million this quarter, a decrease from $225 million in the first quarter last year before accounting for the gain on sale from our ESS product and our JV in China. The year-over-year decrease is due to the divestiture of our collections recovery business, as well as various cost savings implemented in 2021. Our non-GAAP operating margin, as shown on our Reg G schedule, was 45% for the quarter. We delivered non-GAAP operating margin expansion of 900 basis points over the same period last year. GAAP net income this quarter was $85 million, down 2% from the prior year quarter due to a higher effective tax rate in 2022 as a result of lower excess tax benefit and the previously mentioned gain on sale last year. Our GAAP EPS was $3.13, up 5% from the prior year. Our non-GAAP net income was $102 million for the quarter, up 25% from the same quarter last year, and our non-GAAP EPS was $3.70, up 35% versus last year. The effective tax rate for the quarter was 19%, including $6 million of reduced tax expense from excess tax benefits recognized upon the settlement or exercise of employee stock awards. We expect our FY 2022 recurring tax rate to be approximately 25% to 26%. That expected recurring tax rate is before any excess tax benefit or other discrete items. The resulting net effective tax rate is estimated to be about 24%. Free cash flow for the quarter was $124 million, up 66% from last year and for the trailing 12 months, free cash flow was $465 million. At the end of the quarter, we had $197 million in cash and marketable investments. Our total debt at quarter end was $1.65 billion with a weighted average interest rate of 3.74%. In December, we issued $550 million in senior notes as an add-on to the $350 million of notes we issued in 2019. We used the proceeds of the notes to reduce the draw on our revolving line of credit and to fund the share repurchases. Turning to the return of capital, we bought back 1,244,000 shares in the first quarter at an average price of $397 per share. We repurchased nearly 400,000 additional shares in the month of January, which exhausted our current Board authorization. As Will mentioned, we announced today a new $500 million repurchase authorization and continue to view share repurchases as an attractive use of cash. With that, I’ll turn it back over to Will for his thoughts on FY 22.

Thanks, Mike. As I said in my opening remarks, I’m extremely pleased with our Q1 results and the momentum we take into 2022. Our Scores business continues to deliver strong growth, and our diversification through different credit verticals means we’re not dependent on specific types of lending. On the software side, we remain laser-focused on our platform strategy and continue to drive strong results. We’ve delivered nine straight quarters of platform ARR growth in excess of 40%. We’re confident that we have the best-in-class capabilities in an emerging marketplace that’s poised for explosive growth. We remain focused on execution. We’re committed to delivering value to our shareholders and visibility to the progress we’re making. We will now turn it back to Steve for Q&A.

Thanks, Will. This concludes our prepared remarks, and we’re now ready to take any questions you may have. Operator, please open the lines.

Thank you. Good evening, guys. Well, maybe just I know you maintained your guidance, which is usually what you’d like to do. But, given the strong quarter, just curious if you could walk us through maybe some of the assumptions for the rest of the year that you’re looking at?

We’re not changing our guidance, Manav. I mean, we obviously hope that things improve over the year and we’re in a position to do better. But at this time, our guidance is our guidance.

Maybe if you can get on in terms of the volume assumption and that you gave us some of those origination numbers for the first time. So thank you for that. But just curious how we should think about how you’re thinking of how those trends?

In origination specifically or just generally I think first quarter is usually our hardest quarter. This quarter, we exceeded our internal plan for the first quarter. So that’s good news for us. It gives us a lot of optimism about the way the year is going to turn out. But I’m not ready to go out on a limb on volume forecasts.

And then just lastly for me, you mentioned price increases usually start Jan 1st. It’s not in your numbers, but just curious if you could give us any color on if you did, put some of those out and then which areas?

As we discussed earlier, we have strategic pricing mixed across the board. It’s not in one particular spot. We did some tier-based pricing. Some areas weren’t touched. Other areas were adjusted a little bit harder. And as you know, it’s kind of a once-a-year event. So we did it and now we wait to see how it plays out. There’s not any revision to it going on.

Good evening, guys. Thanks for taking the questions. Just want to touch on the platform ARR growth that looked really impressive this quarter. Was that a couple of large deals that just kind of happened that kind of fallen into place for you guys, or was it more broad-based? Just any color on the acceleration would be great?

It was a couple of large deals that fell into place, but they weren’t accidents. They were planned, and I think it just underlines the fact that we’ve got the right kind of capability, the right kind of platform capability for big enterprise customers. It’s been proven out in the marketplace. We’re seeing the uptake. As you know, for us, it’s a land-and-expand strategy where the platform gets installed and then the customer really focuses on all the incremental use cases that they can get with the platform in place. And so, we love landing the platform in large customers, which is kind of what happened this quarter, and which we anticipate will continue to occur as we go forward.

Great, that’s helpful, and then wondered if you could just touch a little bit on the professional services line. I know it’s kind of expected to take a leg down sequentially this quarter, and are we kind of at the point now where things are leveling off a little bit, and maybe to services kind of trends with the non-platform side of the software business? Or are there any more near-term kind of run-offs that we should keep in mind relative to the 1Q run rate of like $26.5 million?

Hi, it’s Mike. I think we are more or less at a run rate, if you want to put it that way. A big part of the decline was the divestiture of a collection recovery business, as we disclosed in the 10-Q, about $16.3 million of revenue that we had in the first quarter last year that we don’t have this year; about half of that was professional services. The rest of it is a combination of lower bookings. There was a little bit of push out of already contracted PS, which will catch up, just schedule issues and milestone issues that are typical with any PS business. But the sort of $26 million a quarter, 17%, 18%, 19% of revenue, it feels consistent with what we’re seeing in terms of the rate at which we’re selling new PS business going forward.

Good afternoon. My first question is about the land-and-expand strategy. Can you maybe provide a little bit more color in terms of how that actually works out into clients? So when they buy the platform, do they tend to pour over existing functionality first and then kind of build use cases, or do they kind of reverse that? Do they keep existing functionality from existing products and then maybe build new functionality on the platform? Just trying to understand the way clients are paid.

It’s a bit of both and depends on the customer. So it’s not unusual for a customer to put the platform in with some fairly specific idea about the use, but it’s typically not as narrow as our legacy solutions. Typically, the customer will think through a half a dozen or a dozen uses for the platform at the get-go and phase the introduction of those different solutions. And then it’s not uncommon for the customer to figure out within 6 to 12 months that there’s a whole bunch more things they can do with the platform, and so they immediately start planning the next phase. What we’re seeing is that the idea of embedding the platform and providing the tools really is the right strategy for getting incremental business from these customers, and for them, it’s a great value proposition because they make the big initial investment, and then incremental utility comes at very low cost after having done so much of the data plumbing and so on. So that’s typical. Sometimes it’s to replace existing functionality, I would say that’s a lot of the time that in the initial land piece, but the incremental functionality comes very quickly.

That’s helpful. And then turning to the B2C business, obviously, solid growth there in terms of the revenues. Trying to break that down a little bit further. Any color on typically this quarter generally has some $6 million to $7 million of licensing, or at least it has the past couple of years. Was that also true this quarter as well in the B2B side of the business?

No, typically those licenses are in the fourth quarter. You can take that to the bank in any given year, but that’s what we’ve seen in the last couple of years. And so, Q1 for the last few years has not had a one-time event like that. So it’s a pretty clean quarter over year-over-year comparison.

And then just maybe a question on the quarters: volumes, auto revenues actually seem to accelerate or showed stronger growth, but volumes were actually down quarter-over-quarter. So it was a little confounding. Or just people are looking harder for auto vehicles at this point that’s pushing up overall increase volume or how should we think about that?

Surinder, when you say volumes are down, are you referring to some external sales volumes? So obviously your revenues were pretty meaningful. I think they were up 19% last quarter and then 27% this quarter. But when you look at actual sales activity in terms of physical units of vehicles sold, both in the used market and the new market, those volumes are actually down pretty meaningfully. So kind of reconcile the difference? So the data we track, we think there’s pretty good data out there about new car sales. Actual volumes for used car sales is pretty squishy as far as we’re concerned. So we really don’t know whether they were up or down. But more or less, let’s call it a push in terms of volumes. Our volumes in terms of Scores and auto were up a little bit. Remember, our Scores revenue doesn’t require the card to sell it; it just requires somebody to look for credit. So it’s possible that we could have more volume increase than the actual number of cards sold. But if you think about the total revenue increase, that was not volume. There was a little bit of volume contribution, as I said, but it was the pricing actions that we’ve taken and how we feathered out through the tiers of the users of those Scores.

Got it, that’s helpful. And then one clarification on a comment that you made during the prepared remarks about the special price increases. And then I think there was a follow-up question about it. I think you used the language that they primarily take effect in January, meaning that is that something like you think kind of roughly 75% will hit this quarter and then maybe another 25% next quarter? Or is it just the vast majority kind of went into effect on January 1?

I mean, the vast majority, but we can’t control the timing because some of these things phase in later in the year. But I would say, yes, the majority is upfront. 75% is probably a little too strong, but more than a majority, more than half and less than 75%.

Hi, thanks. Good afternoon. I wanted to dive deeper into the Scores special pricing increase. As you did your tier-based pricing for this year, how does that increase compare with the prior special pricing increases? Is it consistent? Did you step it up? Step it down? Especially in light of inflationary trends, did you keep it consistent or did you step it up? And then how has customer receptivity been so far to these pricing increases?

I would say consistent with prior years. We didn’t take extra action in light of inflation and inflationary expectations. So consistent would be the answer to that. And customer reaction is, as it’s always been, knowing those price increases, but they actually understand the value that we provide, it makes sense what we charge for it. And so, very similar conversations to those we’ve had in the past with our customers, which is they understand why we do it. Do they wish that we didn’t raise prices? Of course, they wish they didn't. Of course, they wish that, but they understand us.

We don’t, we’ve never, I can tell you what you guys plug. But we’ve never provided guidance on the exact amount. It’s been on the order of $50 million, I think, in your models for years now.

Yes, that’s exactly right. And the functionality is comprehensive across the user spectrum. Yes. Look, I wouldn’t read too much into what you hear in any one particular quarter. But I would say that we do have a very strong pipeline, software pipeline per platform with major financial institutions all around the globe, not just LATAM, not just North America. This quarter was strong for North America, obviously. But that’s where our direct salesforce is putting its energy right now, it’s into our enterprise customers and into getting the platform put in place. And that’s what’s happening. We’re happy with it. But it doesn’t signal a shift. It’s just this quarter, it was North America and the quarters before LATAM was very strong, and I expect to see that shifting around as we go forward. I mean, the pipeline is full of opportunities all over the world. Typically, around three years, but as you know, once you put in the platform, we fully anticipate that the platform will be in for many, many more years, 10 years and beyond, but the typical contract would be three years. Well, look, we’re as in love with our own stock as we’ve ever been. Can we continue to buy at the pace we’ve been buying? Probably not. We’re quite comfortable with our leverage where it is today, kind of mid-twos. We could go higher. Our intent is to spend all of our free cash flow. We have been spending in excess of that. But our intent is always to spend at least our free cash flow. So there is certainly more dry powder, but I don’t think you could count on us buying at the same rate into the indefinite future. Thank you. Thank you everyone for joining today and we look forward to speaking with you again soon. This concludes today’s call.