Ebay Inc (EBAY) Q3 2026 Earnings Call Transcript

Good day, everyone. My name is Kate, and I will be your conference operator today. At this time, I would like to welcome you to the eBay third quarter 2026 earnings call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, and if you have joined via the webinar, please use the raise hand icon, which can be found at the bottom of your webinar application. At this time, I would like to turn the call over to John Egbert, Vice President of Investor Relations.

Good afternoon. Thank you all for joining us for eBay's third quarter 2026 earnings conference call. Joining me today on the call are Jamie Iannone, our Chief Executive Officer, and Peggy Alford, our Chief Financial Officer. We're providing a slide presentation to accompany our commentary during the call, which is available through the Investor Relations section of the eBay website at investors.ebayinc.com. Before we begin, I'll remind you that during this conference call, we will discuss certain non-GAAP measures related to our performance. You can find the reconciliation of these measures to the nearest comparable

GAAP measures in our accompanying slide presentation.

All growth rates noted in our prepared remarks will reflect organic, FX-neutral, year-over-year comparisons, and all earnings-per-share amounts reflect earnings-per-diluted share, unless indicated otherwise. Additionally, all year-over-year growth rates versus 2025 are also based on recast financials reflecting our adoption of the new internally-developed software accounting guidance in 2026. And all Depop comparisons will be pro forma, FX-neutral, year-over-year comparisons unless noted otherwise. During this conference call, management will make forward-looking statements, including, without limitation, statements regarding our future performance and expected financial results. These forward-looking statements involve known and unknown risks and uncertainties. Our actual results may differ materially from our forecast for a variety of reasons. You can find more information about risks, uncertainties, and other factors that could affect our operating results in our most recent periodic reports on Form 10-K, Form 10-Q, and our earnings release from earlier today. You should not rely on any forward-looking statements. All information in this presentation is as of October 28, 2026. We do not intend and undertake no duty to update this information. With that, I'll turn the call over to Jamie.

Thanks, John. Good afternoon, and thank you all for joining us today. We delivered strong results in Q3, as our key financial measures exceeded consensus expectations and the high end of our respective guidance ranges. Gross merchandise volume grew by 13% to more than $23 billion. Revenue grew 11% to $3.2 billion. We also delivered 11% year-over-year growth in non-GAAP operating income and nearly 12% growth in non-GAAP earnings per share, even as we continue to invest behind our highest priority growth opportunities. Our outperformance was once again broad-based across categories, geographies, and customer segments. Our key strategic priorities, including focus categories, consumer-to-consumer or C2C, and re-commerce, grew GMV by approximately 20% in aggregate and now represents 72% of our total GMV, excluding Depop. eBay's results also benefited from the continued scaling of emerging growth vectors, like eBay Live and vehicles, which are contributing more meaningfully each quarter, as well as Depop, which accelerated materially and contributed to total FX-neutral GMV growth of nearly 16% year-over-year in Q3. Focus Category GMV grew 24% in Q3, led by collectibles, eBay motors, fashion, and refurbished goods. Our continued momentum reflects years of strategic investment in category-specific innovation, trust, selection, community, and tailored selling and buying experiences for our customers. Starting with collectibles, trading cards maintained strong GMV growth even as we lapped increasingly difficult year-over-year comparisons. Pokemon's 30th anniversary leases supported continued growth in collectible card games, while major summer events and the fall sports calendar drove healthy demand for sports trading cards. Excitement for eBay Collectibles was on full display at the National Sports Collectors Convention in Chicago, which drove record usage of our AI-powered card scanning tool. The tool has now surpassed 130 million scans, and in Q3, we expanded card scanning to the UK and began adding proprietary transaction data from TCG Player and Golden to the tool's price guide, giving collectors a broader view of market pricing. In Q3, we expanded Authenticity Guarantee to lower-priced trading cards in the U.S. and U.K. In the U.S., the change increased the number of sold items eligible for Authenticity Guarantee by more than 20%, and also made those items eligible for grading add-on and vault storage services offered through our partnership with PSA. In August, we launched Authenticity Guarantee for Collectible Coins in the U.S. in partnership with Professional Coin Grading Service. This program covers eligible graded coins from around the world and raw U.S. coins priced at $500 or more at no additional cost to buyers or sellers. Authenticity Guarantee surpassed 20 million cumulative items inspected across Our off-platform collectibles marketplaces also continued to thrive. TCG players surpassed $1 billion in trailing 12-month GMB for the first time and opened seller registration in the UK and Canada, extending the reach of its specialized collectible card game marketplace. Our Golden subsidiary had another record GMV quarter and continues to attract some of the world's rarest and most valuable collectibles. In Q3, Golden hosted an auction commemorating the United States' 250th anniversary, highlighted by a rare copy of the Declaration of Independence that sold for over $3.6 million. By bringing together the core eBay Marketplace, eBay Live, TCG Player, and Golden, we're serving enthusiasts across all major categories, price points, and transaction formats. Turning to eBay Motors, which remained a material contributor to GMV growth across parts and accessories and vehicles. In P&A, we launched easy and free returns in Germany in Q3, following successful rollouts in the U.S. and U.K. that drove increased conversion and incremental GMV with stable return rates. We also introduced certified recycled badging in the U.S., helping buyers identify high-quality recycled OEM parts from qualified sellers. In vehicles, we continue to simplify the end-to-end transaction experience and expand the range of customers and vehicles we can serve. In Q3, we launched Secure Purchase Express to provide a streamlined path to checkout for C2C sellers who do not require our full suite of services. We onboarded hundreds of independent dealers through our new Trusted Dealer program, allowing them to use Secure Purchase within their existing workflows. And we increased vehicle purchase protection coverage to $500,000 to support more high-value transactions. These protections and our differentiated buyer reach supported several vehicle sales above $1 million in Q3, including a 2005 Porsche Carrera GT that sold for $5 million from a trusted dealer in Arkansas to a buyer located in Texas. eBay's fashion business continues to be a source of growth, led by luxury, which delivered another quarter of healthy double-digit GMB growth. In Q3, we significantly expanded authenticity guarantee across Europe, enabling buyers in 23 European Union countries to shop for authenticated luxury fashion inventory from sellers in Germany, France, and Italy. In Australia, we launched Authenticity Guarantee for Watches and continued broadening eligible brands across apparel, footwear, and accessories. This trust infrastructure has helped make eBay the leading online marketplace for secondhand luxury fashion sales in the U.S. and U.K. Depop complements eBay's broader fashion business and expands our reach with younger consumers through its discovery-led experience optimized for desirable, affordable secondhand fashion. Q3 was Depop's first quarter as part of eBay, and its results reinforced the strength of the business and gave us even more conviction in the opportunity ahead. Depop's GMV growth outperformed our expectations in Q3, including U.S. GMV, monthly active users, and sold items more than doubling year-over-year on a pro forma basis. And the quality of that growth is encouraging. New cohorts are buying and selling more than prior cohorts, while repurchase, relist, and resell rates all improved year over year. Customers who both buy and sell remain several times more valuable than one-sided users, demonstrating the strength of Depop's C2C flywheel. Depop continued to improve its product experience in Q3, as it enabled faster personalized discovery on the homepage, simplified its AI-assisted listing flow, and deployed new AI models to prioritize the visibility of higher-quality listings. We also introduced new Depop Balance features in Q3, allowing customers to keep their sales proceeds in the app and use them for future purchases. This makes it easier for sellers to become buyers as well, encouraging the two-sided engagement we see among Depop's most valuable customers. Marketing and shipping play complementary roles in Depop's growth model. Full-funnel marketing has proven effective at raising awareness and bringing more customers into the marketplace. Our investments to lower shipping costs have made lower-priced items economical, increased purchase frequency, and improved seller velocity. Access to eBay's preferred carrier rates has lowered average parcel cost, making shipping investments more efficient. We are also increasingly targeting those investments toward customer moments we believe are most predictive of long-term value. Beyond shipping, we continue to explore supply and demand synergies between eBay and Depop. In Q3, we tested a dedicated module of relevant Depop listings adjacent to eBay search results for select fashion queries. We are currently testing the next phase of our inventory integration by exploring how users respond to individual Depop listings directly in eBay's search results for relevant queries. Over time, we believe eBay's scaled demand and shopping intense signals can connect more fashion consumers with relevant Depop listings and drive incremental GMV and velocity for Depop sellers. Overall, we are managing eBay and Depop as a portfolio, preserving each brand's distinct experience and allocating investment toward opportunities that generate the strongest long-term returns for the combined company. Depop's growth builds upon the strong consumer selling momentum on eBay, where global C2C GMB grew by more than 20% in Q3, including healthy double-digit growth across the U.S., U.K., and Australia. Artificial intelligence has an outsized impact on our C2C business as it reduces friction that prevents consumers from listing and selling successfully. We continue to see strong results from the latest generation of our AI-powered magical listing experience, which is now available to all new and reactivated listers across six major markets. We've also rolled out Magical Listing to all non-professional sellers in Australia, France, and Italy, and we are in the midst of ramping to active seller groups in the U.S., U.K., and Germany. In Australia, active sellers are creating more than one-third more listings per attempter with Magical Listing, while their average listing time has been reduced by approximately one-third, which is similar to the benefits we've observed with new sellers. As we began ramping active seller groups, we upgraded Magical Listing's pricing guidance, including an improved user experience and new AI models with smarter price recommendations, driving measurable improvements in conversion and sell-through. In September, we launched comprehensive improvements to the C2C value proposition in France and Italy, bringing together free selling, buyer protection, Magical Listing, enhanced local discovery, eBay balanced, and simplified shipping. These launches have driven meaningful uplift in leading indicators such as new and reactivated listers and lay the foundation for a more connected European marketplace overall. We are also giving sellers new ways to connect directly with buyers and grow their businesses, which brings me to eBay Live. eBay Live delivered another record quarter and is generating GMV at a multibillion-dollar annualized run rate. GMB growth remained well into the triple digits year-over-year, similar to recent quarters, as sellers, buyers, content hours, and viewership continued to expand across all seven markets. In Q3, we expanded self-service onboarding to more markets and broadened eligibility beyond established eBay sellers, creating a more scalable path for sellers to join live. We also launched multi-streaming through Live Studio, which allows sellers to broadcast simultaneously to YouTube, Facebook, Instagram, and Twitch, drawing buyers to eBay from their existing social audiences. For buyers, we redesigned the Live Hub with updated search, filters, personalized recommendations, and a feed-based experience, while integrating Live more prominently into services across eBay. This should make relevant events, inventory, and communities easier to discover as live scales. Trust remains foundational to eBay Live. During Q3, we launched AI-powered moderation across chat, audio, and video, added pre-event screening, and strengthened host controls for moderation. We also deployed real-time multimodal AI agents to extract structured item details directly from video streams. These agents, while initially focused on trust, and over time, support automated listing creation tools and more intelligent item discovery. Taken as a whole, these advances are expanding seller access and reach, strengthening buyer discovery, and embedding AI and trust throughout the experience, helping us scale eBay Live as a differentiated commerce platform. In shipping, we are using eBay's scale and carrier relationships to lower cost and simplify fulfillment, helping sellers reach more buyers and making more inventory economical to transact. In Q3, we launched eBay International Shipping in both the UK and Germany. Sellers will now be able to ship domestically to an eBay hub and seamlessly tap into buyer demand in more than 190 markets, while eBay handles transportation, customs, returns, and post-purchase support. Customer feedback has been extremely positive, and the cost savings from these programs are significant. For instance, in the UK, we estimate EIS can be up to 30% cheaper for customers than our previous global shipping program. In Q3, we also deployed an improved AI delivery date model across six major export markets, expanding the inventory we can show with a fast delivery promise while maintaining reliability. During the quarter, we completed the nationwide rollout of U.S. managed shipping to all new and reactivated listers. Within the magical listing flow, eBay now estimates the package size and weight with AI, generates a prepaid label, and provides tracking. Sellers are automatically protected against loss or damage, and early results show a double-digit percentage reduction in listing time and strong customer satisfaction. In the UK, we are making pickup and drop-off, or PUDO, services more visible and economical across more than 50,000 carrier options at lockers and parcel shops, with approximately 95% of UK buyers living within one mile of a PUDO location. We are simplifying the experience and using targeted promotions to build adoption, giving sellers convenient drop-off options, and buyers a lower-cost alternative to home delivery, which can increase velocity for lower-priced inventory. In Q4, we are beginning a limited seller drop-off test in several large U.S. metropolitan areas. Our objective is to learn whether greater shipping choice and structurally lower-cost delivery options can improve listing activity, conversion, and transaction velocity. We are assessing customer adoption, service quality, and unit economics throughout the test. Before closing, I'd like to share a few highlights from eBay's 2026 Recommerce Report, which we published earlier this month. The report points to a secular shift in re-commerce, as 47% of consumers surveyed now buy secondhand at least monthly, up from 35% last year, and 89% expect to spend the same or more on secondhand goods in 2027. It also highlights seller economics. Roughly 85% of sellers source secondhand inventory from their own belongings, and nearly 30% say selling secondhand helps them earn extra income. Younger consumers are accelerating this shift. 53% of 18- to 29-year-olds expect to buy more secondhand in 2027. That reinforces the long-term opportunity for eBay as secondhand becomes a larger part of how people shop. In closing, we are building on strong marketplace momentum with strategic investments that improve the customer experience and strengthen eBay for the long term. Collectibles remained our largest growth contributor. eBay Motors and Fashion also contributed materially, and eBay Live delivered another record quarter. Depop's first quarter with eBay reinforced its strategic fit, as USGMV more than doubled year-over-year on a pro forma basis with healthy new cohorts and growing engagement from customers who both buy and sell. Shipping is becoming a more strategic portfolio capability as we expand our domestic and cross-border services and extend eBay's carrier scale and infrastructure to Depop, lowering costs, reducing friction, and increasing velocity. AI is delivering measurable gains, enlisting productivity and conversion, while improving discovery, trust, and reliability across the marketplace. And we deliver all of this progress while growing non-GAAP operating income and earnings per share at double digits year over year, demonstrating our ability to invest behind long-term growth and still deliver significant value for shareholders. With that, I'll turn the call over to Peggy to provide more details on our financial performance and outlook. Peggy, over to you.

Thank you, Jamie, and hello, everyone. In the third quarter, we once again exceeded expectation across all of our key financial metrics. GMV grew by nearly 16% year-over-year to $23.2 billion on an FX-neutral basis, or 13% organically. Revenue grew 13% year-over-year to $3.21 billion on an FX-neutral basis, or 11% organically. Non-GAAP operating income grew 11% year-over-year to $843 million. Non-GAAP earnings per share grew nearly 12% year-over-year to $1.51. And we returned nearly $830 million of capital to shareholders through repurchases and cash dividends in Q3. Now let's take a closer look at the drivers of our strong performance. GMV grew nearly 16% to $23.2 billion on a total FXN basis and increased 13% on an organic FXN basis as Depop added nearly three points of growth. Foreign Exchange was a headwind of 30 basis points to spot GMV growth. We saw broad-based momentum across our established strategic priorities as Focus Categories, C2C, and ReCommerce each grew GMV by more than 20%, while eBay Live and Vehicles each grew well into the triple digits in the quarter. However, focus category GMV grew 24%, outpacing the remainder of our marketplace by 19 percentage points, with collectibles, motors, fashion, and refurbished, all contributing materially to growth. Moving on to our major geographies. Our U.S. GMV grew 22% on an organic basis, with positive growth contributions from all of our major categories. Collectibles' GMV growth remained strong in the U.S., but decelerated moderately as we lapped last year's robust growth. Growth in our trading cards business remained broad-based across multiple sports and collectible card game genres. Beyond trading cards, we also saw healthy growth across collectible coins, comics, and sports memorabilia. Electronics became a larger contributor to U.S. growth in Q3, driven by strong demand for computer hardware, consoles, and video games. The growth in these subcategories was also fueled by a combination of transactions and ASP increases, which reinforces eBay's strength as a leading destination for pre-owned and refurbished products at more accessible price points. eBay's fashion GMV in the U.S. was healthy, with continued strength and luxury. Depop added to our momentum in fashion as its U.S. GMV more than doubled year-over-year on a pro forma basis. Combined, eBay and Depop generated approximately $9 billion in fashion GMV over the trailing 12 months in the U.S. alone, growing in the mid-20% range year-over-year on a pro forma basis. International GMV grew nearly 4% year-over-year in Q3 on an organic FXN basis, with foreign exchange representing a 60-basis-point headwind to spot growth. Our investments and strategic priorities continue to yield attractive returns in these markets, despite a challenging macro backdrop. Specifically, focus category and C2C GMV each grew double digits in the UK and each drove high single-digit growth in Germany. Furthermore, our organic year-over-year growth also improved sequentially in Canada, Australia, France, and Italy. Shifting to our buyer metrics, trailing 12-month active buyers grew 4% to $147 million on a pro-forma basis, which includes buyers from recently acquired Depop and Ties. Excluding Depop and Ties, global active buyers grew by over 1%. U.S. active buyer growth remains strong at 6% year-over-year organically, or 13% on a pro-forma basis, including Depop. Our 16 million enthusiast buyers, who are our most loyal customers, visit the core eBay marketplace more than once a day on average and contribute over 70% of the GMV on our marketplace. Our investments in key strategic priorities continue to drive higher engagement and spending, helping grow trailing 12-month enthusiast buyers by over 2% year-over-year in Q3. In the U.S., enthusiast buyer growth was especially strong, up 9% year-over-year. Global spend per enthusiast buyer continues to show strong growth, increasing to approximately $3,700 on a trailing 12-month basis. Next, let's take a look at our income statement. Revenue grew 13% to $3.21 billion on a total FXN basis and increased 11% on an organic FXN basis as Depop contributed nearly two points of growth in the quarter. Foreign exchange was a 70 basis point tailwind to spot revenue growth. Our overall take rate declined by 20 basis points year-over-year, reflecting faster growth in eBay Live and C2C, ongoing category and ASP mix shifts, and the inclusion of Depop. As a reminder, Depop's revenue contribution is lower than GMV, primarily because a significant portion of our velocity-driving shipping investments are recognized as contra-revenue. These pressures were partially offset by tailwinds from shipping, advertising, and financial services. Next, I'll discuss highlights within our value-added services portfolio, which continues to benefit our marketplace by strengthening trust, reducing transactional friction, and driving sales velocity. Total advertising revenue was $607 million in the third quarter, growing 16% year-over-year. Excluding Depop, ads revenue was nearly 2.7% of GMV. First-party ads grew 16% to $575 million. Promoted listings comprised nearly $1.3 billion of the nearly $2.7 billion total listings on eBay, excluding Depop, and 6 million sellers adopted at least one promoted listing product during the quarter. We delivered several key product innovations during the quarter to strengthen our performance ads engine. We introduced an AI-powered placement engine that uses machine learning to dynamically optimize ad density and search based on shopper context and expected value. We also expanded our video ad formats across promoted listings and promoted stores. Video ads create a much more dynamic, engaging discovery experience for buyers, while giving sellers a powerful new tool to showcase their items. Additionally, we rolled out new personalized ad prompts for C2C sellers that are more relevant and efficient. Financial services was a modest contributor to our take rate, as we continue to expand our buyer and seller products to reduce friction on our marketplace. Following a successful U.K. launch, we recently expanded pay-by-bank to Germany and France, which offers more choice for customers and attractive economics for eBay. Similar to the U.K., pay-by-bank transactions in Germany generate high average order values and carry lower processing costs than other forms of payment. Moving on to our profitability and earnings. Non-GAAP gross margin was 73.1% in the third quarter, up 60 basis points year-over-year. Our non-GAAP operating income grew 11% year-over-year to $843 million. Sales and marketing expense increased in the third quarter, driven by targeted investments in our strategic priorities, including Depop, based on the strong results we are seeing. Given the upside in our overall performance this quarter, we were able to create more capacity to invest in these areas. In addition, marketing efficiencies in the core eBay marketplace enabled us to redeploy more resources to capitalize on Depop's extraordinary momentum and expand our reach with a younger customer demographic. Thank you. Turning to our balance sheet and capital allocation, in the third quarter, we generated free cash flow of $749 million and ended the period with cash and fixed income investments of $3.3 billion and gross debt of $6.7 billion on our balance sheet. Our equity investments were valued at $800 million. We repurchased approximately $690 million of eBay shares in Q3 at an average price of roughly $106, and we paid a quarterly cash dividend of $138 million in September, or $0.31 per share. Now I will share some thoughts on our outlook, starting with the fourth quarter. Please reference the earnings presentation accompanying our release for our outlook in spot growth terms and foreign exchange implications. For Q4, we expect consolidated GMV between $23.7 and $24.1 billion, including DPOP, which represents total FXN growth between 12% and 14% year-over-year, or organic growth between approximately 8% and 10%. Our guidance implies Depop would contribute four percentage points to total FXN GMV growth. This guidance contemplates strong, broad-based momentum across the core eBay marketplace, driven by our strategic priorities and eBay Live, partially offset by lapping dynamics from a very robust fourth quarter last year, Due in part to trading cards and bullion strength. Furthermore, we are forecasting another quarter of extraordinary growth from Depop, with Q4 year-over-year growth similar to Q3 on a pro forma basis, driven by effective customer acquisition and engagement. We forecast consolidated revenue to be between $3.19 and $3.24 billion in Q4, which represents total FXN growth between 7% and 9% year-over-year, or organic growth between 5% and 7%, with DPOP contributing two percentage points to total FXN revenue growth. We expect GMV growth to outpace revenue growth in Q4 due to a few factors, some of which are temporary. First, Depop is operating at a lower take rate than our core marketplace, and its year-over-year take rate pressure is elevated until we lap the acquisition date. Second, the transition of UK-managed shipping from a gross-to-net revenue model has impacted our take rate in 2026 and is more significant in Q4 as we lap the completed rollout in the prior year. And third, ongoing business, ASP, and category mix shifts continue to apply pressure to our take rate, though we are pleased with the incremental GMV, revenue, and operating income contributions from these transactions. We expect consolidated non-GAAP operating income growth to be between 6% and 10% year-over-year in Q4, which implies non-GAAP operating margin between 25.7% and 26.2%. Our better-than-expected top-line growth in the first three quarters of this year has generated the capacity to further invest behind our strategic priorities, even as we anticipate strong full-year operating income growth well ahead of our initial expectations. As we have consistently noted, our goal is to strike the optimal balance between funding long-term growth and delivering healthy flow-through to the bottom line. Our strategy is clearly working. We see tremendous runway ahead across numerous initiatives, including eBay Live, C2C, as well as Depop, which are significantly expanding our addressable market. At the same time, we remain disciplined on costs and continue to drive operational efficiency across the business. With this in mind, last week, we announced a difficult decision to reduce our workforce by approximately 9% to better align our talent and resources, streamline our operations, and help create the capacity required to invest in our highest growth initiatives. We recognize the significant impact this decision has on our colleagues and their families, and we are deeply grateful for their contributions to eBay. For the fourth quarter, we expect consolidated non-GAAP earnings per share between $1.48 and $1.53, which implies year-over-year growth between approximately 5% and 9%. In addition, we continue to target roughly $2 billion of stock repurchases for the full year, and our board declared a quarterly cash dividend of $0.31 per share for the fourth quarter to be paid in December. And finally, I'd like to share our preliminary views on 2027. While we are still in the midst of our annual budgeting process, we are planning our business around healthy, consolidated year-over-year growth across GMV, revenue, non-GAAP operating income, and non-GAAP earnings per share. We anticipate continued broad-based GMV growth across our strategic initiatives, including Focus Categories, eBay Live, C2C, and Depop. While we expect the performance of our trading cards business to remain strong, our planning assumes growth will naturally moderate as we lap the extraordinary levels we experienced in 2026. With regard to profitability, we will continue to strike a balance between funding prudent investments in long-term growth and ensuring healthy flow-through from top-line growth to earnings in 2027. Our take rate and margin trends in any given quarter will depend on the mix of our portfolio of businesses, lapping considerations, as well as the timing of various business initiatives. Below the operating income line, we forecast modest headwinds to net interest income on a year-over-year basis given our lower cash balance and interest rate assumptions, and we expect our non-GAAP tax rate to remain relatively stable. Our long-term capital return framework remains unchanged. In a normal year, we plan to target repurchases and cash dividends totaling between 90% to 100% of normalized free cash flow, absent organic or inorganic needs for that capital. In closing, we delivered another set of strong results in Q3, with double-digit top and bottom-line growth. Our sustained marketplace momentum and disciplined operating efficiencies enabled us to drive strong earnings, all while funding compelling long-term opportunities like eBay Live and Depop. Looking ahead, our conviction in eBay's long-term trajectory has never been stronger. We see tremendous runway to expand our total addressable market and drive durable growth, creating compounding multi-year value for our shareholders. With that, Jamie and I will now take your questions.

We will now begin Q&A. For today's session, we'll be utilizing the Raise Hand feature. If you'd like to ask a question, simply click on the Raise Hand button at the bottom of your screen. Once you've been called on, please unmute yourself and begin to ask your question. Please limit to one question and one follow-up before jumping back in the queue. Thank you. We will now pause a moment to assemble the queue. Your first question comes from the line of Michael Morton with Moffitt Nathanson. Please unmute your line and ask your question.

Hi, good evening. Thank you for the question. My first one would be following up on what Peggy just spoke about. Sorry to kind of hammer this point home, but there's a lot of moving parts in the business right now. You have live commerce, depop, and autos are all growing. at significantly faster rates than the core business. And as you've mentioned, they come in at lower take rates and in theory require higher incremental investments than the core business. So I fully appreciate you're not guiding to 2027, but how should investors think about your ability to reinvest, but then also just the competing forces within the P&L of these businesses that are doing so well? And is the restructuring, does that give you enough capacity to do it without a noticeable impact to margins longer term? Thank you. And I have a follow-up.

Great. Thank you so much for your question. So, first of all, you know, we're very focused on pursuing opportunities overall that can add GMB and operating income dollars, even if they carry a lower percentage take rate. You mentioned that, you know, the vehicles business is a perfect example. We've got high value Transactions, growing at triple-digit growth, and it taps into a very large addressable market that complements P&A. So when we look at picking which strategic priorities we think are going to drive the best balance between top line and bottom line, we really evaluate the opportunities and the earnings overall that they can generate, not really looking at optimizing for take rate because we really believe that investing in a variety of business Both provides durability overall to the business and also enables us to really drive top line and bottom line growth.

That's really helpful. And then maybe a quick one for Jamie. The live commerce opening up to more sellers during the summertime. I would love your big picture thoughts on the addressable categories for live commerce. There's a perception that it's highly targeted towards things like pack-breaking, but when you talk to industry participants, it seems to be effective in categories we might not have expected. Can you talk about your long-term ambitions to see live commerce touch a lot of aspects of eBay's offering?

Yeah, we believe eBay Live has a broad appeal across a lot of different categories and segments. And so when you look at it, it's definitely strong in collectibles, but that's the cost, trading cards, coins, et cetera. But we see a lot of strength from a lot of other areas, fashion, handbag, watches, home and garden. I mean, I think just going on to the Live Hub, you can see kind of the breadth of things that are on the platform. And as it gets more popular and more mainstream, you see kind of even more different types of sellers coming onto the platform to drive live, because they really feel like it can drive velocity. You know, over time, what we're excited by is that we see the live business and our core business as highly synergistic. So if I look over the 12 and 12 months, eBay live sellers generated roughly twice as much GMB on the core marketplace as they sold in live events. And we're also seeing higher engagement and spending among live buyers, and much of that is incremental outside of live events. So overall, we think it's got obviously a large and rapidly growing addressable market, and we don't think it's bound by categories. We're seeing it continue to expand into new categories as more of our core sellers realize what live can do. It helps them build a better reputation. It helps them build community. It helps introduce buyers into their product. And that's why you're seeing kind of more and more categories of sellers adopt live.

Your next question comes from the line of Nathan Feather with Morgan Stanley. Please unmute your line and ask your question.

Hey, everyone. Thanks for taking the question and congrats on the strong results here. One follow up on live there. Exciting to see the incremental traction. How do you think, what are the major gating factors that you see today in order to unlock additional growth in that category? And then, any way to think about or quantifying some of the relationship between core GMV growth and live growth? Thank you.

Yeah, thanks for the question. So, look, we're excited. Live had another record quarter, and it's at a multibillion-dollar annualized GMV run rate with growth well into the triple digits, similar to recent quarters. You know, I think self-service is a big part of that. You know, previously it had been gated by how we were bringing on sellers. Now we're able to really open the live up to more sellers and bring them onto the marketplace. We've been driving demand in new and compelling ways. We launched multi-streaming. That allows sellers to leverage their social audiences to bring into their lives on eBay. We've redesigned the live hub to help buyers find more. So we continue to expand in terms of countries and categories that we're going after. And I would say every week or two, we're adding new features of the request of sellers. So this quarter, we added flash deals, which has been well received. We built new AI powered moderation tools for host. And that gives kind of more protection and more trust in the platform, which has been important for us. And, you know, overall, what we see is that, you know, we see this halo effect with core. And it makes a lot of sense, right? Which is that if I find you during live, that's going to help accelerate the core business. And if I'm already a core seller and you're doing lives, or a core buyer and doing lives, you see that synergy. And that's why I was saying, you know, when you look over the trailing 12 months, our live sellers did twice as much GMB on core as they did on live events. And I talked last quarter about what we were seeing from buyers, which is buyers are spending 70% more when they get involved with live versus comparable buyers. So it really is kind of this halo effect of core and live working together. That's exciting for our sellers and exciting for the growth potential of live.

Great. That's really helpful. And then on Depop, help us think through how you're determining the appropriate level of marketing spend to allocate to that business and any metrics you're keenly watching as it goes through that hyper growth phase.

Yeah, look, we're feeling great about the strong Q3 results. We saw USGMV monthly active users and sold items more than double year over year on a pro forma basis. And, you know, our trailing 12 month active buyers reach 11 million in Q3. Which is up from 9 million, and they also reached 5 million active sellers. So really good kind of traction across the base. I think the other thing that we're seeing is that the quality of the buyers that are coming onto the marketplace are very strong. The new cohorts that we're seeing are buying and selling more than prior cohorts. And the repurchase, the relist, and the resell rates are all improved year over year. So across the board, we're seeing the metrics that we want to see. Peggy, anything you want to add on that?

Yeah, I would just add that the investments that we're making in marketing and shipping and portability are really supported by the strong customer engagement that we're seeing. And we're managing these investments across eBay and Depop, allocating resources towards the opportunities with the strongest returns, while also continuing to drive efficiencies across both businesses. And then we're increasing and, you know, increasingly leveraging synergies between eBay and Depop, particularly in areas like shipping. So the distinction between the investments we're making in each one is starting to become a little more blurred because we're really seeing the complementary nature of the two platforms together.

Very helpful. Thank you.

Your next question comes from the line of Deepak Mathavanon with Cantor Fitzgerald. Please unmute your line and ask your question.

Great. Thanks for taking the question. Jamie, when ChatGPT was growing fast, you made it a priority to improve AI capabilities at eBay, both in terms of user experience, seller tools, and also in several other places. Now with Muse, how are you thinking about the product priorities for the agentic era on eBay for buyers and sellers? Maybe also talk a little bit related to it, specifically on e-commerce, right? Now, it seems like with agent tech tools like Muse growing, the friction in inventory cataloging, listing, transacting can be eliminated meaningfully. Do you see this already in consumer behavior at this time in these categories, and how is eBay planning to tap into this opportunity? Thank you so much.

Yeah, thanks for the question. I would start by saying that, you know, I agree, AI is meaningfully contributing even to the growth we're seeing today on the marketplace. You know, you talked about listing and cataloging. Part of the reason why we're expanding magical listing, I talked about, you know, we're now in six major markets. We're expanding into seller cohorts in US, UK, and in Germany is because of the, you know, the results of what we're seeing. You know, I talked about Australia seeing 30% more listings per attempter and reduced listing time. We're seeing the same type of thing with our own internal tests as agentic as relates to search and discovery and buying behavior. And we think, you know, as a leading destination of e-commerce, we're uniquely positioned to be one of the biggest beneficiaries of AI because it's really helping us reduce that transactional friction in a scalable way, especially because, you know, we're primarily a non-new and seasoned inventory marketplace, very different than You know, inventory that's generally out there. As it pertains to third-party experiences, we're continuing to test and learn. We're open to approaches that improve discovery of our unmatched inventory while preserving the trusted end-to-end experience that customers have come to expect from eBay.

Your next question comes from the line of Kim Gurelsky with Wells Fargo. Please unmute your line and ask your question.

Thank you very much, too, if I may, please. First, could you talk about your live distribution strategy? You talked about allowing or enabling your sellers to market their offerings elsewhere, but is there any thought about, you know, if you think about live, it's not just a commerce experience, but it's an entertainment experience as well. Are there opportunities to syndicate your listings and still capture a lot of the economics and really benefit some of your sellers across other properties that are more known for short-form entertainment? That's question one. And question two, could you just talk about early learnings from the consumer-to-consumer side, what you've seen out of Depop? Could you talk about the competitive environment in the U.S.? Vinted has continued to be quite aggressive in the market, and it seemingly is growing quite nicely, but Depop as well. Could you just talk about what you see there, what you've learned in the next quarter, and how that informs your view over the, say, next maybe 12 to 15 months? Thank you very much.

Yeah, sure. Great. So it is one of the things that we're excited by with live distribution is the ability to put it out there, both having our sellers do so and to do it in cooperation with our sellers. So you may see across Facebook or Instagram, our sellers highlighting upcoming streams to targeted audiences. That's work we're doing together with them. The reason we launched the multi-streaming capability was it was a highly requested feature from our sellers. A lot of them have large followings across TikTok or Instagram or Twitch or other platforms, and they want to be able to drive as much demand to it. And so to be able to not only highlight their upcoming shows on eBay Live, but to multi-stream them. And that's great for us because that brings new buyers to eBay from all of those areas. So we're going to continue to look at more services and more avenues. You know, what's been great is as we've done self-service, we've opened up a lot more streaming hours. And that's really, you know, as you talk about the entertainment factor of eBay Live has been important. We're excited by what that growth has just done to the overall streaming hours and number of lives on the platform. As it relates to your question on C2C, we've really strengthened our competitive position over the last several years by sharpening our focus and scale in a really beneficial way. You've seen us do that with the multi-year growth that we have in focus categories. Similarly, we see U.S. C2C fashion as a large and under-penetrated market and one that's not a winner-take-all. So, you know, we're really building from a position of strength with two well-established brands between Depop and eBay. And in Q3, eBay's U.S. C2C GMV grew faster than overall U.S. eBay GMV. And as we talked about, Depop's USG more than doubled. I think what's interesting, Ken, is when you look at them together, which is how we look at it, eBay and Depop generated approximately $9 billion of fashion GMB in the U.S. alone over the 12 months, and that's growing in the mid-20 percentage range year over year on a pro forma basis. So we're really focused on building on that momentum and investing where we see the strongest returns. You know, as Peggy talked about, we're building on Depop's strong foundation with eBay's demand, our carrier relationships, our technology, and our marketplace expertise. Thank you very much.

Your next question comes from the line of Colin Sebastian with Baird. Please unmute your line and ask your question.

Great, thank you. Maybe a couple for me covering other parts of the business. First off on advertising, curious if you're seeing any change in seller demand there or how you'd frame the opportunity to increase adoption or penetration rate over time, if that's changed at all. And then, secondly, on international, I was hoping maybe you could separate the macro pressures on GMV from the progress you're making through C2C and focus categories in those markets, maybe to help us understand that dynamic a little bit better. Thank you.

Sure. I can take those. Nice to talk to you, Colin. So on advertising, advertising delivered really healthy growth in Q3. Total revenue increased 16% year-over-year or 15% on a pro forma basis, despite tougher year-over-year comps. In Q3, we began lapping last year's attribution changes across several international markets. Marketplace mix is also a factor with some of the faster growth in areas that have lower advertising penetration. We do continue to see a lot of growth opportunities through broader seller adoption, increased listings penetration, and even the expansion of priority offside and other products. So our confidence in the long-term opportunity remains very strong. We're really focused on improving returns for sellers and growing advertising in a way that supports sustainable revenue and operating income growth across the entire marketplace.

I would say as it relates to your question on the macro, it's definitely uneven between US and international at this point. In Europe, though, we have seen some improvement in consumer sentiment, particularly in the UK, but customers, I would say, remain selective. I think Germany continues to face a more challenging spending environment. I think the positive thing is despite these macro pressures, our strategic initiatives continue to perform well. Our differentiated selection, our value proposition almost become a little bit more relevant in this environment. So when you look at pre-loved or refurbished or other non-new and seasoned inventory, it's really giving customers more ways to find what they want and attractive prices. It's why you've seen us continue to expand more things into our European businesses. We expanded EIS that we talked about recently. Obviously, we're there with Live. We brought some new C2C capabilities to Italy and France this quarter, ones that we had done in Australia. And we're seeing really healthy, you know, double-digit growth in our C2C business, for example, in the UK. So that makes us confident that as the macro environment improves, the strategy that we have that's working will really continue to drive growth in that market.

Thank you.

Your next question comes from the line of Bernard McTernan with Needham. Please unmute your line and ask your question.

Great. Thanks for taking the question. Maybe just to start, coins became the focus category in the US. Can you talk about this market a little bit, maybe early uptake of authenticity guaranteed, and maybe how it differs from the trading card market?

Yeah, you know, it's another one of these huge enthusiast categories on the platform where, you know, these coins enthusiasts, what's important to them is, you know, the same type of thing, which is they want to have kind of authenticity guarantee. So we launched that in August of this year, through a partnership with PCGS. We introduced the program at the ANA's World Fair of Money, and then we completed the rollout to all sellers in September. September. You know, a fun stat is the first coin authenticated with the 2026 Cook's Island Thunder Dragon Silver Coin for $900. And I'd say the best way to learn about this industry is actually just go on eBay Live and watch the coin sellers. You'll see in the commentary, etc. There's just a lot of enthusiasm for this as another collectible area. And I would just say coins is the next of, you know, what are many interesting areas in collectibles that we can continue to do. the drive, the playbook on, and where we're seeing excitement across both the core platform and across live.

Understood. Thank you. And just to follow up on all the commentary or discussion on Depop so far, I thought the Re-Commerce report had a really interesting stat in terms of the jump in monthly purchasing from 35% last year to 47% this year. That's a really significant jump. Anything in terms of why you think this is happening right now in the U.S., I know it's, you know, a couple of years at least behind Europe, but why it's happening now in the U.S.

Yeah, look, I think I'm seeing this with my own kids and their friends, that increasing behavior. And I think it's a secular shift. I think, you know, when you look at it, the younger generation specifically is much more focused on sustainability and driving re-commerce. I think initiatives like what Depop is doing is really unlocking stuff that's sitting in the closets. You know, I like to say that the average household has $4,000 of stuff that could be online, and less than 20% of it is online. You know, if you talk to Gen Zs, they'll tell you everything that you ever want already exists in this world. And what we're doing through Magi and Depop, Magical Listings and Depop is really unlocking that, creating less friction, and driving that kind of secondhand. I guess the last thing I would say is that, you know, I think all the work that we've done in AG has helped build trust in secondhand, specifically in categories like watches and handbags and that type of thing. And the last is value. You know, we're seeing strength in our electronics business right now. And I find it hard to not buy a refurbished product on eBay, because it's coming at a value, it's coming with a two-year warranty, etc. And I'd say the last factor of that increase is just people are realizing the value that they can get from secondhand.

Your next question comes from the line of Brian Pitts with BMO Capital Markets. Please unmute your line and ask your question.

Thanks so much. Maybe starting with active buyers up to $147 million, 10% growth. But if you actually exclude Depop and Ty's acquisitions, I think growth was closer to 1%. Can you talk about the plans to really accelerate organic buyer acquisition for the core marketplace beyond these inorganic additions? And then maybe a quick one on Depop. I know you're going to operate as a separate business, but given the size of the investment, can you maybe talk about specific back-end synergies you may realize in search or AI or payments that can be realized without compromising the social forward brand experience for the Gen Z audience? Thanks.

Great. Thanks so much for your question. I'll start and answer your question on the buyers. So, you know, we've been encouraged by both the growth of our buyer base as well as the quality of the engagement across the marketplace. On a pro forma basis, the trailing 12-month active buyers grew 4% to 147 million, including Depop and Ties. If you exclude those businesses to your point, active buyers grew by over 1%. But that's led by 6% organic growth in the U.S., partially offset by softer trends in international markets. So that's one factor I'd point out with regard to the difference between U.S. and outside of the U.S. On the core eBay marketplace, we had trailing 12-month enthusiast buyers that grew by over 2%, with U.S. enthusiast buyers up 9%. We also focus a lot on the spend per buyer and we saw enthusiast buyers increasing to approximately $3,700. It's been increasing quarter over quarter for the last several years. So, you know, we're really focused on our C2C initiatives, better listing tools and discovery, eBay Live, which Jamie talked a lot about, and targeted marketing, all helping us attract customers and giving them more reasons to return to buy more frequently and to deepen their relationship with eBay. I'd also just remind that the active buyers is a trailing 12-month metric, so it takes time for the stronger GMB momentum that we're seeing to fully translate into buyer growth.

Yeah, and on your question on Depop and leveraging kind of core parts of eBay, I think we're already seeing the benefits of having these businesses together. I'd start with shipping. Access to eBay's carrier rates has already lowered Depop's shipping and parcel rates, making shipping investments more efficient, and there's a lot more work for us to do there. We've also been, you know, leveraging eBay's traffic and testing a dedicated module of relevant Depop listings and eBay search for select fashion queries, which is really connecting our existing shopping demand with Depop's inventory. I think all the ones that you mentioned, Brian, are areas that over time, we will be able to leverage eBay's capability with Depop, Things like our regulatory compliance, all the work we've done in authenticity, our payment solutions, and frankly, all the work that we've done with AI to make listings easier to bring onto the marketplace. We think all of those over time are opportunities, and we have a really robust roadmap, and we're excited to continue to unlock more of the potential through those synergies in Q4, in 2027, and beyond.

Operator, can we do one last question, please?

Yes, your final question comes from the line of Mark Mahaney with Evercore ISI. Please unmute your line and ask your question.

Hey, thanks. I'll just ask one question on Agentic. We've had a couple of interesting public data points on how big commerce activities are underlying some of these consumer agents, the Instinct and Muse. How do you view the rise of these? I assume there's going to be more in kind of in the freemium model space. I think Google hinted at that in its earnings call tonight. How do you think about those, these kind of additional platforms, more opportunities to acquire customers, anything that suggests to you that it makes it more challenging or less challenging to acquire, retain customers? Thanks a lot.

Yeah, we believe that this traffic will be largely incremental to eBay. While I would say it's very, very small today, it does bring over new and reactivated buyers at a higher rate than other similar channels on the platform. You know, I think what's great about eBay is, you know, we have a very strong and loyal base of buyers on the platform. You know, 85% of our traffic is organic. Enthusiast buyers represent over 70% of our GMV. They visit us more than once a day, and as Peggy talked about, they spend $3,700. But we've got a track record of, you know, using other channels to bring new buyers to eBay and then turn them into enthusiast buyers on the platform. You know, importantly, even though the traffic is small today, we're seeing that roughly half of the new buyers from those referrals come directly to eBay for their subsequent purchases. So, you know, we're open to ways to find, you know, opportunities to bring new traffic in, convert them to enthusiast buyers. And as I've said up front, you know, what's really, I think, important is that the AI, what we've already seen is the AI that our sellers are using and the AI tools that we're giving to buyers are really having a big impact on the business today through magical listing, through other tests that we're doing, et cetera. So we're excited to keep kind of leveraging those. We think it's going to be a big structural tailwind for eBay.

Thank you, Jamie.

Thank you for joining. This concludes today's call. You may now disconnect.