Operator
Good afternoon, everyone. Thank you for standing by. My name is Jen, and I will be your conference operator today. Today's call is being recorded, and all lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. At this time, for opening remarks, I would like to pass the call over to Ben Liu, Head of Investor Relations.
Thank you, Jen, and good afternoon, everyone. Welcome to Jen's first quarter fiscal year 2027 earnings call. Joining me today are Vincent Pellett, CEO, and Natalie Dursey, CFO. As a reminder, there will be a replay of this call posted on the Investor Relations website, along with our slides and press release. I'd like to remind everyone that during the call, all references to the financial metrics on non-GAAP and all growth rates are year-over-year and adjusted to exclude the extra fiscal week in Q1, fiscal 2026, and to include Moneyline subfinancials in the prior year comparison. A reconciliation of non-GAAP to GAAP measures is included in our press release and earnings presentation, both of which are available on our IR website at investor.gendigital.com. We encourage investors to monitor this website as we routinely post investor-oriented information, such as news and events and financial filings. Today's call contains statements regarding our business, financial performance, and operations, including the impact on our business and industry that may be considered forward-looking statements. And such statements involve risk and uncertainties that may cause actual results to differ materially from our current expectations. Those expectations and statements are based on current beliefs, assumptions, as of today's date, August 6, 2026. We undertake no obligation to update these statements as a result of new information or future events. For more information, please refer to the cautionary statement in our press relief and the risk factors in our filings with SEC and in particular our most recent reports on Form 10-K and Form 10-Q. And now I will turn the call over to Vincent.
Thank you Ben and good afternoon everyone. Three months ago we guided fiscal 2027 with a structural step up 8 to 10 percent revenue growth and mid-teens EPS growth. Q1 shows why we had the conviction to do it. We delivered another better-than-expected quarter and entered the rest of fiscal 27 with strategy delivering double-digit growth. Let's start with the headline. Bookings and revenue grew 11%, and non-GAAP EPS grew 19%, both above guidance. Paid customers crossed $80 million, an 11th straight quarter of sequential growth. two segments, one platform, one mission, helping people live fearlessly in an increasingly complex and ever-expanding digital world. Our job is to be the trusted partner who reduces their risks and keep them safe, confident, and empowered online and in an AI world. Cyber safety and trust-based solutions are both growing revenue with growth plus margin profile above 50 and are powered by a single platform of shared proprietary data and models, modular technology, and AI-driven personalization that scale across our brand. Our customer relationships are deepening. Membership is expanding. Cross-L is at an all-time high, and we are beginning to unlock the opportunities from embedded financial wellness and engine partnerships cyber safety our foundation remains competitively strong bookings and revenue grew mid-single digits sustaining last year's momentum customers keep telling us about the ai anxiety and for gen that growing need for trust and safety represents a tailwind ai is capable of taking actions on your behalf behind the scenes which is amazing on one hand, but on the other hand, you relinquish control and transparency. On top of that, AI is turbocharging the threat cycles. Threats are faster, more complex, and increasingly personalized. Threat cycles, once measured in months, are now compressed to minutes, and consumers feel it. We see it in external search, our own funnel, and consumer research. AI adoption has passed 40% of U.S. consumers, yet nearly two-thirds are highly concerned about AI misusing their data, and that number is still rising. This is exactly the environment our portfolio was built for. And we meet this growing need by staying ahead, leveraging the intelligence of GenThread Labs, applying AI to detect and defeat emerging threats, and putting AI-native products directly in our customers' hands. This quarter, our proprietary scam protection engine blocked over half a billion scam attacks, more than 100 every second, including deep fakes and voice clones. Demand is increasingly measurable too. In our own consumer research, over 60% of consumers say AI-driven scams make them more likely to pay for protection, our strongest measured purchase driver, and concerns about ai scans are climbing double digits year over year in the u.s rising even faster internationally with nearly 500 million users across 150 countries we are positioned to capture that demand globally we are not only seeing new demand but also very clearly that our existing customers are choosing more protection not less northern 360's higher tier memberships combining scam detection, identity restoration, financial protection, and insurance have scaled to nearly half a billion dollars in annualized bookings. Those deepening customer relationships are a strong reflection of these growing consumer needs. Norton cross-sell penetration rose another point to 27 percent, with sales up double digits year over year. ARPU is 8 to 10 percent higher than two years ago and membership adoption across northern avastavira past 60 with retention near record highs the conviction is clear the future of cyber safety is all-in-one membership that matches the need of your digital and financial life not point product and we are doubling down by making the experience simpler and more personal so customers stay on top of a complex world with less effort. Our strengths are also being validated externally. Independent labs and leading reviewers continue to recognize Norton and Avast as category leaders, best comprehensive protection, flexibility, ease of use, and performance. Recognitions such as Tom's Guide naming our Norton VPN the best for streaming or PC Mac choosing Avast One as the editor's choice reinforce the competitiveness of our portfolio and the strength of our brands and offerings. Let me highlight one product that makes our platform strategy tangible. Norton's Financial Scan, built on Moneylion AI, is out of beta and now rolling out into Norton 360 across our largest market. The concept is simple. It does for customers' financial accounts what antivirus does for their devices, watching continuously and flagging the moment something is wrong. Cyber safety is no longer only about blocking threats. It has evolved to become the front door to a deeper, more trusted customer relationship. And every financial account a customer connects is one more opportunity to add value. In trust-based solutions, the same strategy is driving growth. Bookings grew 25% with identity, personal financial management, and our engine marketplace all contributing. LifeLock is in motion. We rebuild the experience for a mobile-first, scam-aware consumer. and the simpler tiered experience is moving customers to higher value plans and deeper engagement. Retention remains at record levels, touching 90% with NPS above 70 thanks to the same playbook we have run before. Deepen the customer relationship with expanding their protection from basic credit monitoring to financial accounts to all the assets that matter in your life money lion in its second year within gen is now driving the same playbook as well personal financial management grew faster than we expected led by instacash and credit builder plus with record origination and continued margin expansion its growth with discipline two-thirds of our pfm revenue comes from repeat customers underscoring the customer satisfaction loyalty, and durability, and how we help manage and smooth consumers' ever-changing cash flow needs. Our recently launched Moneyline One Premium Membership now puts gen scam and identity protection directly in members' hands because true financial wellness is not only about improving your access to money, it is also about protecting it. More fundamentally, Moneyline is evolving from managing today's financial moment to helping customers stay ahead of the next one, anticipating income and bills, identifying potential shortfalls early, and guiding them towards the right action. Enjin, the embedded marketplace, connects consumers to the right financial offer and powers the next step in their journey. Enjin, at its strongest quarter yet, passing half a billion dollars in annual revenue run rate led by a new insurance vertical built on trellis infrastructure that we quickly integrated in just under one quarter, a core gen capability. We added more than 30 new partnerships across multiple categories, drove total network inquiries to over 425 million annually, and delivered record revenue. And we will continue to leverage that strength and add new verticals that address consumers' diverse financial needs. Stepping back, two proof points tied the portfolio together. Connected financial accounts passed 110 million, up from 75 million when we acquired MoneyLion, and 35% of our paid base now engages with financial wellness. Every connection is a chance to deepen the relationship over time, and as we enrich our data and broaden the catalog, their engagement turns into monetization. We are already seeing it with engine-enabled cross-sell into our install base, on track to double by the end of fiscal 27, giving us the confidence that the model is working and including it in our guidance race. Our AI trust layer is moving from concept to product. A year ago, we said trust would be the bottleneck for agentic AI as agents begin to act for consumers, from making purchases to scheduling events. That thesis is now being validated in production. Norton Neo, the world's first secure and private AI native browser, doubled its daily active users, driven by its contextual agentic VPN. Our open source agent security engine, Sage, is now in Norton 360 and Avast One, providing multi-layer agent security to 25 million customers. And we recently launched the beta of Northern Family Assistance, co-architected with XAI and supported by multiple models, handling family and financial actions inside a gen-controlled trusted envelope built on ATH, our agent trust hub. this is a long game agentic revenue will be modest in fiscal year 2027 but gen holds what is hard to replicate trusted brands consumer reach a unified data and identity platform and customer focused technical capability to be the consumer's trust layer for ai the mode widens with every new model partner agent and connected account we deploy in our environment, and our goal is simple, make the AI economy safe and simple for our customers. AI is also making us better operators. Following our restructuring, we move faster in smaller, more accountable teams, and profit per employee, already amongst the highest at our scale, is up double digits. That leverage keeps our segment's margins durable while we invest in growth cyber safety operating margin remains above 60 percent while trust-based solution remains at 30 percent even as our fastest growing businesses scale our blended margin reflects this mix not pressure we are reinvesting ai productivity into growth while delivering on our mid-scenes eps growth commitments which brings me to our outlook that reaffirms a structurally higher growth trajectory q1 outperformance and continued momentum gives us the confidence to raise fiscal 2027 guidance to 9 to 11 percent revenue growth and 14 to 18 percent non-gap eps growth beyond fiscal 2027 embedded financial wellness partner expansion and engine monetization will sustain the synergy ramp and long-term growth this is a multi-year compounding model not a one-year acceleration. Let's step back and consider the transformation. A few years ago, many wrote off Symantec consumer cybersecurity as structurally challenged. Today, Gen is a 5.4 billion revenue platform spanning security, privacy, identity, and financial wellness, growing revenue and EPS double digits, returning capital while building the consumer trust layer for the ai era along the way we have more than quadrupled paid customers doubled revenue nearly tripled eps and returned six billion two shareholders while funding acquisitions along the way one truth drives the strategy digital threats ultimately target people and their money cyber security and financial wellness are two sides of the same mission our job is to earn the customers trust, unify the platform, and help people move from protection to empowerment. That is the strategy, and it is working. So to our teams, I want to thank you for a strong Q1. And to our shareholder, three months ago, we said fiscal 2027 would confirm a clear trajectory shift, and Q1 confirms it. And with that, let me turn it over to Natalie.
Thank you, Vincent, and hello, everyone. For today's call, I will walk through our Q1 fiscal 2027 results and our raised outlook for full year fiscal 2027. I will focus on non-gap financials and adjusted year-over-year growth rates unless otherwise stated. I want to remind everyone that Q1 last year benefited from an extra week of revenue and earnings. Therefore, I will provide commentary on growth adjusted for the extra week as well as money-line stub financials in the prior year so that the comparisons are on a like-for-like basis. Keep in mind that our original guidance both for the top line measure and eps already reflected these two adjustments now on to our results we delivered another exceptional quarter exceeding the high end of our guidance driven by record bookings and revenue high teens eps growth and robust free cash flow q1 is our fifth consecutive quarter of double digit bookings growth up 11 year-over-year to $1.28 billion, while our revenues also increased 11% year-over-year to $1.34 billion, our fastest growth rate since Gen was created, with broad-based growth across our two segments. Not only was Topline better than expected, investors count on us to be diligent in driving profitability while accelerating growth. Our operating profit grew 9%, with blended operating margin stable sequentially at 50 percent and consistent margins across both segments even as we meaningfully grew money line and engine we have and will continue to invest in multiple business lines while managing a healthy balance of top line growth and margins for the cyber safety segment both bookings and revenue increased four percent delivering another quarter of mid single digit growth. We saw growth across brands and memberships. However, our higher tier suites performance stood out in Q1. Norton 360 is the market leading all-in-one membership with our highest tier offerings seeing double-digit growth. This reinforces the value of premium offerings that bundle security, identity protection, VPN, and many other safety features. And as we expand our new Avast One membership, we are applying the same customer-centric playbook to drive membership adoption, deepen engagement, and increase customer lifetime value. Cross-sales and up-sales continue to exceed our expectations, up double digits in the Norton base with the strongest growth we've delivered in the past two years as we improve targeting across new cohorts. And while we continue to refine our AI product recommender with an expanded product portfolio, enriched data, and hyper-personalization powered by the GEN platform, we believe we're just getting started and meaningful opportunities are ahead. Cyber safety margins remain stable at 61%, reflecting another quarter of disciplined execution as we continue to deliver on our mid-single-digit top-line growth targets while sustaining best-in-class profitability. In trust-based solutions, Q1 bookings increased 25% year-over-year, while revenues grew 24% year-over-year. Identity continues to demonstrate strong momentum, and the early indicators of the impact of a reimagined LifeLock product are positive, with higher sales conversion as customers engage with the improved experience. Retention also remains healthy at nearly 90%, particularly among more mature cohorts that have experienced the full breadth of the value proposition, from monitoring their financial assets to full service restoration, enforcing our ability to build highly trusted customer relationships. LifeLock also delivers the strongest unit economics across our portfolio, supported by highly recurring revenue, durable retention, and proven ability to drive ARPU gains through customer support and upsell. Personal financial management growth was driven by record instacash originations across both new and repeat customers. Our proprietary underwriting algorithm remains a critical component of the customer acquisition engine, while continued optimization of loss ratios is driving performance ahead of target. The durability of this business continues to be underwritten by the fact that more than two-thirds of first-party revenue is generated by repeat customers. And while the performance continues to improve, as a reminder, our Instacash receivables are sold to SoundPoint, further limiting our balance sheet exposure as the business scales. Looking forward, the recent launch of Moneyline One membership also brings many of our core identity features to members and is designed to deepen customer relationships beyond individual financial transactions through a more integrated value proposition. While it's still early innings, Moneyline 1 is the first synergistic product that brings together identity and financial wellness as users build and scale their financial lives. Engine Marketplace is quickly becoming one of our fastest growing categories at roughly half a billion revenue run rate as we drive growth across all vectors, partners, products, verticals, and distribution. In the quarter, we added more than 30 new partners, expanded our offering with additional premium products, and scaled into additional verticals like the fast-growing insurance market. We are also extending our reach through strategic relationships with leading platforms, such as Equifax, providing access to new audiences and additional high-intent customer demand. As the marketplace scales, the combination of broader supply, deeper partner integration, and greater product relevance strengthens engagement and conversion, while reinforcing the network effects that make ENGINE increasingly valuable to both consumers and partners. Trust-based solution segment margin remains stable at 30%, even as we invested behind rapid growth across identity, personal financial management, and ENGINE. We are increasingly excited about the many opportunities in this segment to come and will drive strong top-line growth with a disciplined investment lens. Direct revenue grew 6%, consistent with prior quarterly trends. Our partner business increased 31% and has surpassed a $1 billion on an annualized run rate basis, with particular strength coming from employee benefits, which was up double digits, and our engine marketplace, which benefited from expanded partners and verticals. As we deploy our capabilities to drive enhancements and personalization into our product offerings, we will leverage our omni-channel approach to quickly drive expansion and adoption. Paid customers continue to increase, reaching 81 million this quarter, up from 79 million last quarter, and up from 76 million a year ago. The growth in paid customers was driven by both growth in our subscriber base, supported by continued product portfolio expansion across various consumer pain points, as well as accelerated marketplace performance from onboarding new partners and verticals. Growth margin in the quarter was 82%, slightly down, entirely due to product mix. Keep in mind that some of our fastest-growing marketplace categories have a unique business model, where it has slightly lower gross margin due to revenue share, but also carries a lower OPEX burden. And as we ramp up new partners and verticals in our engine marketplace, you should expect to see this mixed dynamic continue to play out. Our Q1 non-GAAP operating income was $668 million, up 9% year-over-year, with margins stable sequentially at 50%. You should continue to expect us to be disciplined and rigorous with balancing our investments and spending that supports scalable revenue growth. Total OPEX was $425 million, or 32% of sales, down 60 basis points year-over-year and down 150 basis points sequentially. Sales and marketing was $284 million, or 21% of revenue. which is roughly flat year over year, but down seasonally 250 basis points versus the prior year, excuse me, versus the prior quarter, as the second half of each fiscal year typically has higher marketing spend around events, the holidays and tax season. In marketing, one of the standout developments in Q1 was how quickly AI is becoming a real advantage in how we build and scale demand. For instance, AI is allowing us to produce AI-enabled creative and content workflows to improve efficiency and sharpen execution, while continuing to invest behind the biggest growth opportunities across the portfolio. Creative piloting in key media channels is showing 25% efficiency improvement with our ability to create twice the number of assets with AI. R&D spending increased to $105 million, or 8% of sales, as we continue to strengthen our platform and enhance our cyber safety and identity solutions in an environment where there is increasing consumer AI angst and where digital threat surfaces are ever-evolving. We continue to manage our G&A in a very disciplined manner at less than 3% of revenue. Q1 net income was $431 million dollars and diluted EPS was 71 cents, beating the high end of our guided range of 68 to 70 cents and increasing 19 percent year-over-year versus our target of 13 to 17 percent growth. Interest expense was 119 million in Q1 and our non-GAAP tax rate remained steady at 22 percent. We reduced our weighted average ending share count to $603 million, down $21 million year-over-year, reflecting the impact of share repurchases. Our philosophy of driving earnings growth faster than revenue growth continues to be our North Star. We believe this is the best way to deliver value to our shareholders by pulling multiple levers to achieve both revenue growth combined with earnings leverage and disciplined capital allocation. Turning to our balance sheet and cash flow, Q1 ending cash balance was $564 million, up from $411 million in Q4 and representing over $2 billion of liquidity when including our $1.5 billion revolver. We generated $434 million in operating cash flow and $430 million in free cash flow. We continued to delever below our three times net leverage target, paying down our debt by $45 million with ending net leverage of 2.95 times. We also returned $181 million of capital to shareholders in the form of $100 million of share repurchases and $81 million of dividends. For Q1 fiscal 2027, the Board of Directors approved a regular quarterly cash dividend of 12.5 cents per common share to be paid on September 9, 2026 for all shareholders of record as of the close of business on August 17, 2026. Going forward, there is no change in how we view our capital allocation strategy. We will continue to operate with balance and the flexibility to simultaneously invest in growth, both organic and inorganic, strengthen our balance sheet, and return meaningful capital to shareholders. Now let me discuss our Q2 and raised fiscal 2027 guidance and some of the assumptions that underpin it. We expect our strong Q1 momentum to carry into Q2 with revenue of $1.325 to $1.35 billion, up 9% to 11%. We are raising our fiscal 2027 revenue to $5.375 to $5.475 billion, reflecting growth of 9% to 11% versus prior guidance of 8% to 10% growth. We expect Q2 non-GAAP EPS to be in the range of $0.71 to $0.73, representing growth of 15% to 18%, and we are raising fiscal 2027 non-GAAP EPS to $2.87 to $2.97, up 14% to 18%. We enter this fiscal year excited about the strong momentum we are seeing across our portfolio and are even more optimistic about what lies ahead. As you can tell from our raised growth forecast for both top-line and earnings growth, this powerful combination of growth and earnings leverage gives us the confidence and capacity to invest across our integrated capabilities to further scale the business i want to thank our entire gen employees around the world for their contribution to this success and we look forward to delivering great value for our employees employees customers and shareholders as always thank you for your time today and i will now turn the call back to the operator to take your question. Operator?
Operator
Thank you. We will now begin the question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. We ask that you pick up your handset when asking a question to allow for optimum sound quality. If you are muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question comes from the line of Saket Kalia with Barclays. Your line is open. Please go ahead.
Hey, good evening, team. This is Ryan Paglian for SACA tonight. Thanks for taking the question. Vincent, maybe we'll start with you. I think in the past we talked about Avast and the overall international business being a bit more device security-weighted earlier on in their identity journey. What have you seen from the international markets contributing to the growth and these improvements in retention rates that you're seeing at the overall company level, which has been really nice to see?
Good question, Ryan, and thanks for the question. We actually, as you know, are very global, 150 countries from a cyber safety protection and in cyber safety, more security anchored. We've been driving growth across all countries by expanding from that core security into the privacy and the identity space. We continue to see good momentum, adding privacy monitoring, adding other features, dark web monitoring into the overall. And we see a balanced growth, I would say, amid single digit when you neutralize for currency. Obviously, with currency momentum for now, Europe is growing higher and Asia slower. But when you pro-format that out, it's about that mid-single digit. So a good expansion. Financial wellness is really concentrated in the U.S. As you know, there's a lot of opportunity to transform that category and then make that category better embedded and combined with that security need. And as we get more proof point in the U.S., we will then extend internationally. But that's a long-term game. and that's why also in my remark I say this is not just a one-year acceleration. We see a lot of opportunities to replicate the full portfolio success and momentum we currently see in the U.S. across all of our countries.
Awesome, that's super helpful. Natalie, maybe from a follow-up for you, I want to just go back to the gross margin point, which I think was a helpful piece of information. Given we expect the engine business to be one of the primary growth engines for the company as a whole. How should we think about where gross margins might trend from here, understanding that operating margins should be relatively stable, about 50 percent? Just how should the gross margin mix kind of evolve as we get more growth in that engine business?
Yeah, there's a lot of dynamics going on in the engine business. I would say Moneyline overall. There's a lot of different relationships, whether you're talking about the supply or the demand side of that marketplace, and every relationship is different. What you can count on us to do is really optimize in terms of the quality of the inventory and making sure that we're providing the best customer experience with the best supply. And the financials will come in terms of, from a balanced perspective, yes, your gross margin dynamics and the overall company are going to mix. But within each of the segments, we are very, very disciplined to drive margin, not only at the gross margin side, but also balancing OPEX so that we are able to really, really deliver strong operating margin in each of those segments. First margin for us, whether you're talking about the CS side or the TBS side, very, very strong. The team is committed to driving as much profitability as we possibly can. And even when you mix together with Jen, we're in a very, very strong position.
If I can add one dynamic within the marketplace, Ryan, it is that we have different margin profiles. And I would refer to our investor event last September when Rick presented the 3060 model. When a customer comes to engine and when a customer is on an install base, we have the opportunity to retarget it with a first or third party product. And there's different margin profiles. So the longevity of the relationship and the ability to present offers at various moments of their digital and financial lives is critical. that's why i think this is really about building that trust relationship and over time move that to a long-term value which delivers better margin very helpful thank you thank you your next question comes from the line of richard poland with wells fargo your line is open please go ahead okay thanks for taking my question um i think first one the fiscal 27 revenue midpoint
good to see that uh move higher i think it was by 50 million with half of it coming in q1 and half coming with the remainder of the year but eps it seems like it was mostly just flung through the q1 upside so i guess the the question is can you kind of bridge first where the incremental revenue is coming from for the rest of the year should we think about as cyber safety or more on the trust-based side of things. And then the follow-up is just, you know, why for the remainder of the year are we not seeing that convert to EPS? Are there any incremental investments or conservatism to just keep in mind?
Yeah. So let me first take the momentum. You're right. We raised the top line guidance to a double-digit growth rate, 10% adjusted. And by 50 million, as you mentioned, it's 40% coming from the flow through in Q1. And then we carried that momentum through the next quarter to a degree, and then also embedded our increased confidence in the financial synergies coming from the embedded financial wellness, the 100 million I had quoted in my last earnings clip, if you recall, we're getting more and more confident that the levers we have in our control to make the platform concept a reality, if you want, is getting higher and higher. And so we followed that into the guidance. Obviously, when it comes to investing for growth and transforming the company, we're very pleased to be able to transform, Jen, as I mentioned in my earning remarks, strong, strong transformation while delivering on our commitment. And that commitment is to grow EPS mid-teens on the now very many, many quarters, about 11 quarters in a row. And so we invest into transforming into a platform, bringing our capabilities, building AI capabilities, unifying our data, launching new products, launching new verticals. We integrated Trellis insurance capability into more than 10 partners here in the quarter. And we continue to go and expand those capabilities. And investment goes towards that growth while we fund our commitment on EPS. And I guess the EPS flow, too, is just a result of that. The growth drivers for the upside, as you imagine with what I mentioned at the beginning of my answer, is coming from more from that financial wellness and marketplace oriented view, while we see very solid, sustainable momentum in cyber safety.
Thank you, guys. That's very helpful. And just to follow up on the cyber safety side, it's good to see that growth rate holding relatively stable over kind of recent quarters. When we think about deconstructing what's holding that stable, it sounds like a lot of just continued upsell into the Norton 360. Is there anything, any context you could provide from just how maybe the new user side of things is going and just kind of how we can think conceptually about that?
Absolutely. So first of all, we have an entire set of strategic initiatives in cyber safety. You mentioned, or I've mentioned, and you repeated here, the move of moving to that full all-in-one membership. Cross-sell is improving, as you've heard. And then moving from a cross-sell to a full membership is also that. The higher-tier plans growing double-digit is showing that effect. But we're not stopping there because we know we need to meet the consumers where they are at the moment of need. So perfecting our entry doors is very, very important. We obviously already have the best antivirus, which is the old stable entry door. Moving into that privacy, both with best VPN, I think you've read online all of the improvement we brought to that product. Integrating anti-track, PMA, other version of protecting your privacy, understanding your personal data being exposed, giving you the opportunity to eliminate, delete your profile online to be more anonymous. I think it's all part of those new entry doors that bring consumer in. And then from a channel perspective, consciously expanding the channel set, moving into the AI chart, we now have more than two-thirds of our brand showing up into AI type of search. We extend into and continue to reinforce new accounts with our employee benefit program. So the full channel diversification is also at play. And so when you sum all of those levels and you cannot favor one versus the other, we're able to really see that long-term, continued adoption of that full security posture.
Operator
Your next question comes from the line of Metta Marshall with Morgan Stanley. Your line is open. Please go ahead. Great.
Thanks so much. A couple of questions. And just in terms of, you know, you noted upside from the higher tier suites. And just, I know you guys have done some testing, but how does that inform how you think about the targeting for the Money Lion 1 memberships? And then maybe as a second question, you know, you noted kind of investments picking up on trust-based solutions, obviously given kind of the traction that you're seeing. Should we envision that most of those are kind of the engine marketplace and more on the gross margin line item or just kind of if you could lay out some of the investments there?
Yeah, very good. So definitely in cyber safety, and you know we were the first one to come with Northern 360 full membership all in one for cybersecurity. And it got very strong adoption from Northern in the first 18 months. And then as we brought more new lines of businesses into that full cyber safety portfolio, we also embedded into the suite and the movement from a first level plan to a higher tiers, if you want, is long in the journey. So building the trust, building the right messaging, the right experience, proving the value of the products at all important moments is helping the consumer move towards that higher tier. And so building that trust relationship is what we've applied to almost every asset we've brought in. Moneyline PFM, the financial management solution, is no different. And initially, it was essentially a transactional business at the time of the need. And then we also know that 80% of the victims of scam actually are people who don't have a lot of means and have financial needs. And so bringing all of that together, protection and financial needs, rewarding the ongoing usage with better usage or better plan or better pricing or better discount is all part of that view. And then really building on that relationship over time. We launched Money Lion 1. You got good feedback initially. It's still a little too early to project upside from that specifically, but the move towards a membership across all of our assets is part of the playbook, and you'll see the same in PFM.
And then to your investment question, you've heard from Vincent a couple times today even around investing in transformation, launching new products, scaling the synergistic wins across both segments driven by the marketplace, and just operating the company completely integrated. And so those investments are going to come through mostly gross margin as well as we invest in the innovation, as we invest in AI. It's going to come through R&D as well. And then, of course, as we launch these great new products and services, we're going to go to market. So you'll most likely see us increase our sales and marketing line as well. And so it will be across. I would say what I would leave you with is that we will always we always have and we always will have a disciplined approach as we evaluate those areas of investment. We are on a transformation and so you know quarter in quarter out it'll be at different capacities and rates but we'll always be disciplined and we will always be in pursuit of accelerating sustainable revenue growth. Great.
Operator
Thank you. Your next question comes from the line of Dan Bergstrom with RBC. Your line is open. Please go ahead.
Hey, it's Dan Bergstrom for Matt Hedberg. Thanks for taking our questions. So you've talked to adding new verticals in engine, any sense of potential adjacent areas that could be of interest to customers. And then with insurer, it seems like you had really rapid success around integration. Is that something that could be repeatable with the engine infrastructure?
Very good, Dander. Thanks for your question. Definitely. So you referred to adding a new vertical last quarter or now four months ago, which is insurance. Currently, our engine marketplace was more specific around loans and credit cards and now adding insurance. The technology is important. ai driven matching process understanding the workflow of each vertical between the partner and the consumers to eliminate every frictions so our marketplace which is not just a simple marketplace it's an embedded marketplace with an ai matching um engine under um is very is very important eliminate those friction points and making almost like a one-click process for a financial product which as you know in this world is complicated to achieve um is the long-term strategy we build that vertical based on the capability we had acquired from trellis quickly integrated then the team did a fantastic job integrating to our current partner set already 10 more partners active and selling and then consciously driving and expanding it has a strong growth and you'll see us continue organically and inorganically to build those verticals i don't want to give you any one in particular, but I'm sure they're pretty easy to think about and almost to everything that's around that protecting your digital life and financial life would be a valid candidate to look at.
And then I guess realizing it's still early, can you talk to the response around Avast One and maybe more generally the concept of a more comprehensive of free tier is that something you've done historically or could look to do more broadly and then maybe touch along touch on the timeline of running the the 360 playbook at a vast one excellent excellent answer you touch on many things that i want to repeat if you don't mind so first of all yes we have a playbook that we've approached and developed at the thesis of the creation of gen at the time called norton lifelock which was merging two-point product security and identity protection into Nolan 360, a full membership, and for a membership fee, our customers have access not only on the product from a protection perspective, but all the way to the service at the higher tiers of restoration services and insurance, a full peace of mind, if you want. That has been a very successful playbook. It's still at play. It's a long run. Even though the vast majority of Nolan customers are in membership, they still have various levels of the tiers. And as we evolve as a trusted partner along the journey, we keep moving them to that higher value. That playbook was the one to apply on Avast. And with Avast, we acquired a few capabilities. The first one is a freemium. We know that in the consumer world, starting with a freemium, giving you a taste for the product, understanding the basic value you can have. And from there, getting to higher value that you would be ready to pay for is the business model we've acquired. We've digested it. we move a few products already into freemium since we acquired that there are some we have not yet a full identity protection we have not and we definitely intend over time to move basic functionalities as they commoditize into an identity freemium um our first one is the third dimension which is we know the future of cyber safety is all-in-one and so how do you move a freemium all-in-one we decided to be a lot more a la carte so you start with an all-in-one freemium You have a basic taste of the various different functionality. And then with the same architecture, in the same product, you can decide to pay for the features that you use versus all of them. And that's the strategy behind our AvaSwan approach. We launched it in the fall last year, have good traction in France and Germany. We're not pushing it across all countries. And we very methodically ramp and move it up. and you'll see us continue to talk about the success of AvaSwan as it evolves and expands across all countries.
Operator
Your next question comes from the line of Robert Kulbrith with Evercore ICI. Your line is open. Please go ahead.
Great. Thank you for taking the question. Great. Thank you for taking the question. I just want to ask on Moneyline 1, And, you know, any sort of puts or takes from a monetization perspective versus the existing PFM offerings or do you think about that as landing the monetization opportunity? Any opportunity, do you think, to bring more of the cybersecurity end of things, you know, put those products in front of them? And then finally, cyber safety, just wanted to ask, you know, on your view of the backdrop right now, it seems like every – a couple times a week now, We're hearing more about the frontier models accidentally hacking other services. I think it was just Vue Spark. So just, you know, how are you preparing the products for, you know, what seems like it's going to be, you know, a significantly threat environment? And then also, you know, what kind of opportunity as, you know, those threats emerge do you think that presents, you know, for, you know, consumer interest in the category?
Excellent question, sir, Robert. Let me take one by one. And so MoneyLion, one expansion and strategy. Again, I'll repeat what I said in my remarks, which is we're basically running the same playbook, but tailored for that specific business model. And it's about building the trust relationship with the customers, dealing with their security or dealing with their financials require the same level of trust, security and privacy. And that's how we're expanding. Moving a membership structure is the long-term goal, and behind the membership, you should view that as building the value into that long-term relationship and not focusing only on a one-time transaction monetization, but maximizing the value for the consumers and, for us, maximizing the CLV over time. And that's what Moneyline is intending to do. For that, you need to show them that you offer more and more value at what they need. So Moneyline One, integrating, obviously, the basic cash flow needs. And inside the membership, you'll see us addressing various and different needs over time. And then wrapping that up with an identity and anti-scam protection, basic features at the lower level that gives you a sense of comfort, at a minimum, an alert and a better basic protection, and then moving that up to a higher level as you grow into your financial journey. It is definitely, as all of our business, a long-term view we take on growing that relationship. And I think if some investor love in enterprise because it's bonded by contracts, multi-year contract, and don't like consumer because it can change every day, our view is that by building that trust relationship, It's equivalent to the value of a long-term contract in the enterprise world. In terms of cybersecurity, definitely continue to expand. Now, our goal long-term, Robert, is to continue to move up our customers to the financial journey and move from subprime to mid-prime to prime customers, introducing that financial wellness into our cyber safety customers, which we're in the process of doing. and then basically the full protection for both your digital life and financial life basically is two phases of the same coin, not even saying it separately in the overall. So we right now are putting safety in front of the MoneyLion customers in the membership, which is an indirect way of monetization, but not in a direct sales process. Also, we do put LifeLock into our engine marketplace because, as you know, So the marketplace is embedded into also third-party distributors that use the marketplace for their own customers, and there we sell security. And then the last point on AI, you're totally right, continue to be a very volatile, evolving environment. First, everybody embracing the curiousness and the power of AI. Now, I would say, at least in our consumer base, in our consumer research, the anxiety is at an all-time high, some of which is fed by what you read in the newspaper, including your AI model breaching into other enterprises. And even if it doesn't exactly concern the consumer directly, they read about it and increase their fear. That fear is supported by what we see the most relevant today, which is the veracity, the precision of the scams, and the way to fool consumers driven by ai is increased significantly and i think i mentioned it in my in my prepared remark it has moved as our number one uh sales driver when we question our customers why they buy uh consumer cyber safety um what it means for long long term i cannot tell you but i think we we are right there we use ai to protect against ai and we'll always try to uh to stay ahead of that environment.
Operator
Your next question comes from the line of Joseph Gallo with Jeffries. Your line is open. Please go ahead.
Hi, this is Grant Darling on for Joe Gallo. Thanks for taking the questions and congrats on the results, guys. Just stepping back when you evaluate the quarter, how much of the upside that you saw would you attribute to Moneyline versus the rest of the business? And then just any more color on Moneyline growth and what we should be benchmarking to for the rest of the year? Has this changed from prior commentary?
So the growth was pretty broad-based. I would say you can see in each of the segments just in CS, very consistent mid-single-digit rate with that industry-leading margin rate. Combine that with the strength that we saw in overall TBS. Those segments both outperformed and delivering really, really strong margins blending to a stable 50 percent operating margin on a go-forward basis you can see you know what we assumed in the raised for your guidance whether you're thinking of revenue or EPS it's consistent and a consistent acceleration on the trust-based solution side mostly driven by the marketplace and engine you heard from Vincent earlier that we are going to be continuously investing in the transformation and launching new products uh that's that's a lot of that transformation and new product launches are coming through uh the money line and the tbs vertical but i don't want to leave cs behind we've reimagined lifelock we're reimagining norton we're focusing on customer uh service in terms of um as we navigate those customers through and upward upwards motion in the membership tiers The cross-sell in Norton has been the best ever since we've done, even since our last analyst day almost three years ago. And so things are really, really clicking in both of those segments. And therefore, the strength and the confidence that we have as we raise the full-year outlook, I expect both of those segments to deliver.
Got it. That's very helpful. And then maybe just to follow up, it was great to see some of that partner strength. I just wanted to ask on the channel expansion, you know, you think about the co-pilot and Equifax integration, certainly exposing your marketplace to, you know, large external audiences. How much is this attributing to the increased competence and the $100 million incremental annual revenue opportunity you called out? And maybe just like any guardrail for how much of that number could potentially materialize just this year?
Yeah, very good question. So definitely the marketplace is kind of a wrapper, if you want, around our strategy and the various offering, a great way to reach the consumers at the right time in the digital journey for a financial need. We'll continue to expand on the verticals. We'll continue to expand on distribution. Equifax just went live this summer. We're working on all the integrations. That distribution expansion is more like a B2B before the B2B to C, if you want, right? So it takes a little bit of time to employ. But then it's a long-term relationship and a great upper funnel as we keep the capability to retargeting those engine customers. So very strategic, very long-term growth. In terms of the 100 million revenue synergies, it definitely contributes to a third to about half of that revenue synergies. You'll see us at the next event give a little bit more breakdown as we penetrate. I said the second half of FY27 will be deploying, if you want more, the visibility on that, but a very strategic one and a long-term opportunity.
Perfect. Thanks very much.
Operator
There are no further questions at this time. I will now turn the call back to Vincent Pellet for closing remarks.
Thank you, operator, and thank you, everybody, for listening. We have built a durable, capitalized, high cash flow business at the intersection of AI, safety, financial wellness, and trust. We have delivered 11 straight cores of mid-teams EPS growth with a faster revenue growth model and a robust balance sheet. Jen is transforming while performing, or I should say Jen is performing while transforming, and we are just getting started. So thank you for your interest and support.
Operator
This concludes today's call. Thank you for attending. You may now disconnect.
