Greetings and welcome to the Intellinetics second quarter 2024 earnings call. At this time, all participants are in a listen-only mode. As a reminder, this call is being recorded. I would now like to turn the call over to Tom Baumann, Investor Relations. Thank you, Tom. You may begin.

Thank you. And good afternoon, everyone. I am pleased to welcome you to the Intellinetics 2024 second quarter conference call. Before we begin, I would like to remind listeners that during this conference call, comments made by management may include forward-looking statements regarding Intellinetics Inc. that are not historical facts. These forward-looking statements are based on the current expectations and beliefs of management, and they are subject to risks and uncertainties that could cause such statements to differ materially from actual future events or results. Intellinetics Inc. undertakes no duty to update any forward-looking statements. For more information about factors that may cause actual results to differ materially from forward-looking statements, please refer to the press release issued today as well as risks and uncertainties included in the section under the caption Risk Factors and Management's Discussion and Analysis of Financial Condition and Results of Operations in Intellinetics' annual report on Form 10-K or the quarterly report on Form 10-Q filed today. Also, please note that, on the call today, management will discuss non-GAAP financial measures, such as adjusted EBITDA and recurring revenue. Non-GAAP financial measures are not intended to be considered in isolation or as a substitute for results prepared in accordance with GAAP. It may be different from non-GAAP financial measures presented by other companies. The reconciliation between GAAP and non-GAAP measures can be found in the press release issued today. With all that said, I would like to now turn the call over to Jim DeSocio, Intellinetics' President and CEO. Jim, the call is yours.

Thank you, Tom. Intellinetics continues to generate solid financial results. While taking these steps to enable accelerated top and bottom line growth in the future, we delivered growth in SaaS and overall recurring revenue, in line with our stated strategy. We also generated continued profitability even as we begin to invest significantly in sales and marketing to support a broader SaaS initiative. The YellowFolder continues to grow. In response to our new IntelliCloud Payables Automation System, or IPAS, offering, the feedback has been highly encouraging with deployments accelerating. We generated significant cash and continued to pay down debt. The pieces are in place for continued success for years to come. This progress comes even as our newest SaaS offering, IPAS, has just started contributing to our results. As I said, the response to IPAS has been very strong. Our pipeline of opportunities for IPAS is improving in terms of quality and quantity with each passing month. Demand for YellowFolder solutions is also growing. Overall, Intellinetics is well positioned across all our SaaS offerings. As we have been communicating, we have been investing to scale our business. We are now planning to accelerate our investment in marketing our SaaS offerings. These investments will support all of our SaaS offerings, including YellowFolder and IPAS. In the quarter, SaaS revenue as a percentage of our consolidated revenue remained at 30%, even with a record contribution from our professional services business. Once again, our goal is to make recurring revenue the majority of our total revenue, with as much contracted SaaS revenue as possible. This will reduce earnings volatility, make our business very easy to model, and benefit shareholders through consistent profitability. SaaS businesses are, historically, quite profitable. We invested in 2022 to acquire YellowFolder. As we're paying down the debt related to this acquisition, having already fully paid down the debt from the 2020 Graphic Sciences acquisition, we launched IPAS in 2023, and we are investing in capabilities to maximize the opportunity. Historically, our sales and marketing investments have been relatively modest. But with the inclusion of IPAS into our portfolio, we have significantly expanded our addressable market. The number of potential customers has increased significantly. This means we need to add skilled and capable salespeople. We need to expand our presence at trade shows and similar events. For more specifics regarding sales personnel, we added one this March. We plan for two more right now, before the end of the third quarter, and we want to have two more on board in January. These investments will modestly and we expect temporarily reduce our EBITDA, but they will pull forward revenue opportunities that should exceed the spend and be accretive at some point in 2025. Once revenue from IPAS exceeds these investments, incremental revenue will disproportionately drop to the bottom line. Additionally, this model will enable us to appropriately size fixed costs so that we are systematically profitable, creating a durable, sustainable, and scalable platform for profitable growth. As I said, our IPAS solution has given us significant momentum. We have doubled the number of live reference accounts from two to four during the second quarter. These accounts are all running smoothly. We have an additional three or four expected to go live in the third quarter, and our pipeline continues to grow. Again, this is with a pretty modest sales and marketing function. As we move through 2024, we anticipate IPAS becoming a larger contributor to our consolidated revenue. Our K-12 operations now have 619 K-12 districts generating significant SaaS revenue, which more than doubles our presence in this vertical market since before we acquired YellowFolder in April of 2022. Importantly, each of these districts is a target for additional Intellinetics services, including IPAS. We are launching a K-12 IPAS pilot this week as we speak to address this opportunity. Meanwhile, the document conversion portion of our digital transformation business, including business process outsourcing, business and document storage, and retrieval, continues to generate a positive contribution margin. As a reminder, last quarter, we disclosed that our largest professional services customer plans to transition certain tasks performed by our document conversion business from one office location to another location in a way that could reduce annual revenue from our document conversion segment. The amount of the future revenue reduction is still uncertain, and the transition has been delayed by the customer with no clear timeframe. We are continuing to negotiate with the customer to mitigate the impact of this future revenue reduction. For Q2, I want to congratulate the entire document conversion team for delivering a record revenue quarter. We continue to work on initiatives to improve efficiencies and margins there, but our new investments in sales and marketing are focused on growing our recurring revenue, in particular, our SaaS subscription revenue.

Thanks, Jim. I will now review our financial results for the second quarter of 2024, the period ending June 30, 2024, compared to the prior year 2023. Total revenue for the quarter increased 9% to $4.6 million as compared to $4.3 million for the same period last year. The following are the material components of our revenue. First, subscription software, which is comprised of SaaS, including hosting revenue and software maintenance services revenue, increased to $1.75 million for the quarter from $1.63 million for the same period last year. SaaS grew 9.6% and, consistent with history and as expected, our software maintenance services are growing more slowly at 1.4% over 2023. Secondly, professional services revenue increased 15.8% to $2.66 million from $2.3 million for the same period last year. As a percentage of total revenue, professional services revenue was 57% of total revenue for the quarter, up from 54% last year. Consolidated gross margin increased 387 basis points to 64.7% for Q2 compared to 60.8% last year. The increase was driven by both better revenue mix, slightly weighted towards subscription revenue, plus higher margin professional service projects and also the positive impact from price increases. Operating expenses increased 23.4% to $2.8 million compared to $2.3 million in Q2 2023. The increase was largely due to the $0.5 million in non-cash stock-based compensation expenses for restricted stock awards to employees as well as investments in structure and scale. A subset of operating expenses, sales and marketing expenses for the quarter increased 7.7% compared to the same period in 2023. As Jim mentioned, we continue to invest in marketing and sales, and these prior period comparatives will continue to shift as we increase the sales and marketing investment compared to historical levels. This includes the sales representatives Jim talked about, plus increasing our trade show activity in 2024, which is important for both our IPAS and K-12 revenue acceleration. Net income for Q2 was $75,000 compared to net income of $136,000 for the same period last year. Earnings per share was $0.02 per share compared to earnings per share of $0.03 last year. Our adjusted EBITDA for the quarter was $698,000 compared to an adjusted EBITDA of $651,000 for the same period in 2023. Next, a brief overview of the balance sheet. At June 30, 2024, we had cash of $1.7 million and accounts receivable, net of $1.4 million. Our total assets were $18.9 million, including $9.4 million in intangible assets and goodwill as part of acquisitions made since 2020. Total liabilities were $8.5 million, including $2.8 million in deferred revenues, reflecting signed SaaS and maintenance contracts, and $2.1 million in debt principal as of June 30. In the first six months of 2024, we have prepaid $825,000 of our long-term debt, including $325,000 at the end of the second quarter. We expect to continue to pay down our debt, including another $800,000 this month, and expect to have no net debt, meaning debt-less cash at the end of 2024. I want to wrap up with our financial outlook. Based on our current plans and assumptions, and subject to risks and uncertainties we described in our filings and this call, we are reiterating our expectation to grow revenues on a year-over-year basis for the fiscal year 2024. As Jim mentioned, we'll be increasing our investment in sales and marketing, including adding four salespeople to support our SaaS offerings over the next several quarters. These investments will have a modest short-term impact on our EBITDA margins. To be clear, we continue to expect to generate positive adjusted EBITDA, enabling us to continue to pay down our debt and bolster our balance sheet. However, as noted in our earnings release, we are revising our guidance as we expect our adjusted EBITDA to decrease modestly year-over-year. As these sales and marketing investments begin to bear fruit, we expect accelerated top and bottom line growth in 2025 and beyond. With that, we thank you all for listening. And at this time, we'd like to open the call up to Q&A.

Our first question is from Howard Halpern with Taglich Brothers.

Congratulations, guys. Great quarter. In terms of IPAS, how many customers are actually live right now?

Four are actively live, and we're expecting three to go live sometime this quarter. Probably another two in August.

And in general though, when we're entering 2025, what do you expect with the live implementations? What could the potential annualized recurring revenue run rate be for these IPAS customers?

Well, that's forward-looking.

I think Howard, it's a little bit in the box to have us be that specific that's time bound because then we don't want to get too crazy within the bounds of what we're supposed to be able to say. But we can say, certainly, qualitatively, it's going to be significant relative to our path, very significant.

With seven customers expected to be online entering the fourth quarter and new salespeople coming online, and your pipeline, could you give a little color as to the cadence you hope to achieve in not only signing customers but then, once you sign, implementing those customers? And I know IPAS is relatively new for you, but what should the cadence be or what do you hope the cadence to be?

Well, could I talk about our budget? We're planning on 15 to 18 customers this year. We've already closed – sold 11 to 12, so we're aiming for another five or six this year. We're counting. And then next year with them coming on live, we plan to grow substantially after that.

And that's still all just from that one vertical, the home building vertical?

That's all from the one vertical. We are in beta with our K-12 data site. We've got some good things there. We're also working on a new product. All these customers were sold with just AP, payables automation. We are coming out with PO in the future as well.

Definitely, it's going to accelerate. Right? This is a brand new product released in 2023. Obviously, we've got some early adopters, but there's momentum to be had here. The old buzzword a few years ago, the flywheel, right? It just hasn't even started spinning yet. So we definitely expect acceleration.

What I said in the past too, Howard, the 11 customers we paid. I think, Joe, we're up to nine have paid in full already as they're going live. These people believe in the product, the implementations are going well and they're paying us, which is – in my experience in the software business, that is a phenomenal metric, right, that people are paying.

So the deferred revenue will be a leading indicator of hopefully the satisfaction and the future results.

Exactly, yep.

You talked about the document conversion. What actually drove the increase? Was it just in Michigan or were there some conversions of K-12 customers?

Well, we actually have upped the facility in Columbus, Ohio, and they're working and doing scanning business as well. We've closed a number of microfilm microfiche deals, which is a different revenue line than the basic scanning business. Everything came together this last quarter. We've owned the business for a few years. When we bought the business, the infrastructure was 40 years old, 30 years old. We've really invested in better systems. We've gotten better at running the business. We know how to do it much more effectively and efficiently now. So everything's come together, Howard, over the last year-and-a-half or so.

And does it seem like there's a pipeline that will have pent up demand for that service out there from existing customers and new customers?

Yes. Well, keep in mind that we're getting a lot of K-12 business, so we're doing a good job of cross-selling into our K-12 business. School districts have to keep student records for 99 years. When a school district needs a new building, they're consolidating buildings, trying to get rid of all their paper documents, etc. So there are many factors driving people to digitize all their back records. Recently, we've also been successful because the original vision was we've been in the document management business for several years, and people would say, how do I get my old files into your system? Now we're doing a much better job of integrating the sales team. As they sell a document management system, we'll sell a scanning project as well at the same time.

Well, that all sounds great. Keep up the great work.

Thank you. There are no further questions at this time. I would like to hand the call back over to Jim DeSocio for any closing comments.

Thank you all for joining us. I'm very optimistic about the future of Intellinetics. We have exciting SaaS assets supported by project-aligned business that is expected to continue to generate cash. We're paying down our debt and investing in our sales and marketing function to drive future growth. We have a strong competitive position in growing markets and a diverse set of solutions with ample cross-selling opportunities. Our business model structured around recurring revenue is working. We appreciate the continued support of our long-time shareholders. Thank you for joining us today and we look forward to speaking again on our next conference call. Thank you very much. Appreciate everybody coming and joining.

This concludes today's conference call. You may now disconnect your lines. Thank you for your participation.