Equibles

8-K

Unum Group (UNM)

8-K 2021-11-02 For: 2021-11-02
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Added on April 12, 2026

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

Current Report

Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): November 2, 2021

UNUM GROUP
(Exact name of registrant as specified in its charter)
Delaware 001-11294 62-1598430
(State or other jurisdiction of incorporation) (Commission File Number) (IRS Employer Identification No.)

1 Fountain Square

Chattanooga, Tennessee 37402

(Address of principal executive offices) (Zip Code)

(423) 294-1011

(Registrant's telephone number, including area code)

Not Applicable

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol(s) Name of each exchange on which registered
Common stock, $0.10 par value UNM New York Stock Exchange
6.250% Junior Subordinated Notes due 2058 UNMA New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

☐ Emerging growth company

☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Item 2.02    Results of Operations and Financial Condition.

On November 2, 2021, Unum Group (the "Company") issued a news release reporting its results for the third quarter of 2021, a copy of which is furnished herewith as Exhibit 99.1 and incorporated herein by reference.

Also on November 2, 2021, the Company posted on its website at www.unum.com the Statistical Supplement relating to its financial results for the third quarter of 2021. A copy of the Statistical Supplement is furnished herewith as Exhibit 99.2 and incorporated herein by reference.

In accordance with General Instruction B.2 of Form 8-K, the information in this report, including Exhibits 99.1 and 99.2, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed to be incorporated by reference into any of the Company's filings under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.

Item 9.01    Financial Statements and Exhibits.

(d) Exhibits.

Exhibit No. Description
99.1 News release of Unum Group dated November 2, 2021, concerning earnings for the third quarter of 2021.
99.2 Statistical Supplement of Unum Group for the third quarter of 2021.
104 Cover Page Interactive Data File (embedded within the Inline XBRL document).

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Unum Group
(Registrant)
Date: November 2, 2021 By: /s/ J. Paul Jullienne
Name: J. Paul Jullienne
Title: Vice President, Managing Counsel, and
Corporate Secretary

Document

Exhibit 99.1
1 Fountain Square<br>Chattanooga, TN 37402<br>www.unum.com
FOR IMMEDIATE RELEASE
Contacts
MEDIA Natalie Godwin <br>ngodwin@unum.com
INVESTORS Tom White 423-294-8996<br>tawhite@unum.com

Unum Group Reports Third Quarter 2021 Results

•Net income of $328.6 million ($1.60 per diluted common share) for the third quarter of 2021; after-tax adjusted operating income was $210.5 million ($1.03 per diluted common share).

•Results reflect higher COVID-related mortality and evolving nature of the pandemic, growth in sales and premium, and continued strong returns in alternative invested asset portfolio.

•Strong balance sheet and liquidity with holding company cash of $1.6 billion; weighted average risk-based capital ratio of approximately 380 percent.

•Robust capital position enables balanced capital deployment plans, with the previously announced share repurchase authorization.

•GAAP actuarial assumption updates; favorable long-term disability recovery trends drive GAAP claim reserve release.

•Book value per common share of $54.39 grew 1.7 percent over the year-ago quarter.

CHATTANOOGA, Tenn. (November 2, 2021) - Unum Group (NYSE: UNM) today reported net income of $328.6 million ($1.60 per diluted common share) for the third quarter of 2021, compared to net income of $231.1 million ($1.13 per diluted common share) for the third quarter of 2020.

Included in net income for the third quarter of 2021 are a net after-tax reserve decrease related to reserve assumption updates of $143.3 million ($0.70 per diluted common share), an after-tax impairment loss on internal-use software of $9.6 million ($0.05 per diluted common share), the after-tax amortization of the cost of reinsurance of $15.5 million ($0.08 per diluted common share), and a net after-tax realized investment loss on the Company’s investment portfolio of $0.1 million ($— per diluted common share). Included in net income for the third quarter of 2020 are after-tax costs related to an organizational design update of $18.6 million ($0.09 per diluted common share), as well as a net after-tax realized investment gain on the Company's investment portfolio of $3.8 million ($0.01 per diluted common share). Excluding the items above, after-tax adjusted operating income was $210.5 million ($1.03 per diluted common share) in the third quarter of 2021, compared to $245.9 million ($1.21 per diluted common share) in the third quarter of 2020.

“Our solid core business performance in the third quarter was offset by elevated levels of COVID mortality among younger populations, where we have a greater presence as a leading provider of employee benefits. Overall, we saw steady growth in sales and premiums in line with our expectations,” said Richard P. McKenney, president and chief executive officer. “Thanks to our strong capital position, we recently announced a new $250 million share repurchase authorization, which is coupled with investing in our business and returning capital to shareholders through dividends.”

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES.

RESULTS BY SEGMENT

We measure and analyze our segment performance on the basis of "adjusted operating income" or "adjusted operating loss", which differ from income before income tax as presented in our consolidated statements of income due to the exclusion of net realized investment gains and losses, amortization of cost of reinsurance, and certain other items. These performance measures are in accordance with GAAP guidance for segment reporting, but they should not be viewed as a substitute for income before income tax or net income.

Unum US Segment

Unum US reported a 53.0 percent decrease in adjusted operating income to $88.5 million in the third quarter of 2021, which excludes a reserve decrease related to the reserve assumption update in our group disability line of business of $215.0 million, compared to $188.2 million in the third quarter of 2020. Premium income for the segment increased 1.2 percent to $1,500.8 million in the third quarter of 2021, compared to $1,483.4 million in the third quarter of 2020. Net investment income for the segment decreased 7.6 percent to $176.2 million in the third quarter of 2021, compared to $190.7 million in the third quarter of 2020.

Within the Unum US operating segment, the group disability line of business reported a 45.9 percent decrease in adjusted operating income to $39.5 million in the third quarter of 2021, which excludes the reserve decrease related to the reserve assumption update of $215.0 million, compared to $73.0 million in the third quarter of 2020. Premium income for the group disability line of business increased 2.6 percent to $663.8 million in the third quarter of 2021, compared to $646.7 million in the third quarter of 2020, due to higher sales in the group short-term disability product line. Net investment income decreased 11.5 percent to $93.3 million in the third quarter of 2021, compared to $105.4 million in the third quarter of 2020, due to a decrease in miscellaneous investment income, a decline in the yield on invested assets, and a lower level of invested assets. The benefit ratio for the third quarter of 2021 was 78.9 percent, which excludes the previously discussed reserve assumption update, compared to 74.1 percent in the third quarter of 2020, due to higher claims incidence in both the group short-term and long-term disability product lines, partially offset by favorable recoveries in the long-term disability product line. Group long-term disability sales were $26.2 million in the third quarter of 2021, a decrease of 12.1 percent from $29.8 million in the third quarter of 2020. Group short-term disability sales were $21.6 million in the third quarter of 2021, an increase of 42.1 percent from $15.2 million in the third quarter of 2020. Persistency in the group long-term disability product line was 89.8 percent for the first nine months of 2021, compared to 90.3 percent for the first nine months of 2020. Persistency in the group short-term disability product line was 87.1 percent for the first nine months of 2021, compared to 87.5 percent for the first nine months of 2020.

The group life and accidental death and dismemberment line of business reported an adjusted operating loss of $67.1 million in the third quarter of 2021, compared to adjusted operating income of $13.9 million in the third quarter of 2020. Premium income for this line of business was $443.8 million in the third quarter of 2021, which was generally consistent with the $446.0 million in the third quarter of 2020. Net investment income decreased 3.6 percent to $24.3 million in the third quarter of 2021, compared to $25.2 million in the third quarter of 2020, due to a decline in the yield on invested assets and lower miscellaneous investment income, partially offset by a higher level of invested assets. The benefit ratio in the third quarter of 2021 was 100.6 percent, compared to 83.5 percent in the third quarter of 2020, due to higher incidence and higher average claim size in the group life product line, resulting primarily from the impacts of COVID-19. Sales of group life and accidental death and dismemberment products decreased 15.0 percent in the third quarter of 2021 to $26.6 million, compared to $31.3 million in the third quarter of 2020. Persistency in the group life product line was 89.9 percent for the first nine months of 2021, compared to 88.6 percent for the first nine months of 2020. Persistency in the accidental death and dismemberment product line was 89.3 percent for the first nine months of 2021, compared to 87.8 percent for the first nine months of 2020.

The supplemental and voluntary line of business reported an increase of 14.6 percent in adjusted operating income to $116.1 million in the third quarter of 2021, compared to $101.3 million in the third quarter of 2020. Premium income for the supplemental and voluntary line of business increased slightly to $393.2 million in the third quarter of 2021, compared to $390.7 million in the third quarter of 2020, due to higher sales in the dental and vision product line, mostly offset by a decline in the voluntary benefits and individual disability product lines. Net investment income

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 2

decreased 2.5 percent to $58.6 million in the third quarter of 2021, compared to $60.1 million in the third quarter of 2020, due primarily to a lower level of invested assets and lower miscellaneous investment income. The benefit ratio for the individual disability product line was 40.1 percent for the third quarter of 2021, compared to 48.6 percent for the third quarter of 2020, due primarily to lower claims incidence. The benefit ratio for the voluntary benefits product line was 46.6 percent in the third quarter of 2021, compared to 45.6 percent for the third quarter of 2020, due to higher incidence in the life product line, resulting from the impacts of COVID-19. The benefit ratio for the dental and vision product line was 75.0 percent for the third quarter of 2021, compared to 76.8 percent for the third quarter of 2020, due primarily to lower claims incidence compared to the same period of 2020 where we experienced higher claims incidence resulting from the impacts of COVID-19. Relative to the third quarter of 2020, sales in the individual disability product line increased 22.9 percent in the third quarter of 2021 to $20.9 million. Sales in the voluntary benefits product line increased 13.7 percent in the third quarter of 2021 to $34.0 million. Sales in the dental and vision product line totaled $12.6 million for the third quarter of 2021, an increase of 48.2 percent compared to the third quarter of 2020. Persistency in the individual disability product line was 88.4 percent for the first nine months of 2021, compared to 89.8 percent for the first nine months of 2020. Persistency in the voluntary benefits product line was 75.4 percent for the first nine months of 2021, compared to 72.7 percent for the first nine months of 2020. Persistency in the dental and vision product line was 86.3 percent for the first nine months of 2021, compared to 82.4 percent for the first nine months of 2020.

Unum International

The Unum International segment reported adjusted operating income of $27.4 million in the third quarter of 2021, an increase of 28.0 percent from $21.4 million in the third quarter of 2020. Premium income increased 9.8 percent to $181.6 million in the third quarter of 2021, compared to $165.4 million in the third quarter of 2020. Net investment income increased 25.9 percent to $33.1 million in the third quarter of 2021, compared to $26.3 million in the third quarter of 2020. Sales increased 36.2 percent to $24.1 million in the third quarter of 2021, compared to $17.7 million in the third quarter of 2020.

The Unum UK line of business reported adjusted operating income, in local currency, of £18.4 million in the third quarter of 2021, an increase of 21.1 percent from £15.2 million in the third quarter of 2020. Premium income was £115.4 million in the third quarter of 2021, an increase of 2.9 percent from £112.1 million in the third quarter of 2020, due to growth in the in-force block resulting from the impact of rate increases in the group long-term disability product line and higher overall persistency. Net investment income was £22.5 million in the third quarter of 2021, an increase of 19.0 percent from £18.9 million in the third quarter of 2020, due to higher investment income from inflation index-linked bonds and higher asset levels, partially offset by a lower yield on fixed-rate bonds. The benefit ratio in the third quarter of 2021 was 79.2 percent, compared to 77.1 percent in the third quarter of 2020, due to higher inflation-linked experience in benefits and a higher average claim size in the group life product line, partially offset by lower claim incidence in the group long-term disability product line. Sales increased 40.2 percent to £15.0 million in the third quarter of 2021, compared to £10.7 million in the third quarter of 2020. Persistency in the group long-term disability product line was 88.9 percent for the first nine months of 2021, compared to 87.2 percent for the first nine months of 2020. Persistency in the group life product line was 86.0 percent for the first nine months of 2021, compared to 81.0 percent for the first nine months of 2020. Persistency in the supplemental product line was 89.9 percent for the first nine months of 2021, compared to 90.3 percent for the first nine months of 2020.

Colonial Life Segment

Colonial Life reported a 13.1 percent decrease in adjusted operating income to $80.1 million in the third quarter of 2021, compared to $92.2 million in the third quarter of 2020. Premium income increased slightly to $420.8 million in the third quarter of 2021, compared to $419.9 million in the third quarter of 2020, due to higher overall persistency and higher year-to-date sales. Net investment income increased 18.5 percent to $51.8 million in the third quarter of 2021, compared to the $43.7 million in the third quarter of 2020, due to higher miscellaneous investment income and a higher level of invested assets. The benefit ratio was 55.9 percent in the third quarter of 2021, compared to 52.2 percent in the third quarter of 2020, due primarily to unfavorable experience in the life product line resulting from the impacts of COVID-19.

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 3

Sales increased 28.6 percent to $112.3 million in the third quarter of 2021, compared to $87.3 million in the third quarter of 2020. Persistency in Colonial Life was 78.9 percent for the first nine months of 2021, compared to 77.6 percent for the first nine months of 2020.

Closed Block Segment

The Closed Block segment reported adjusted operating income of $109.8 million in the third quarter of 2021, which excludes the reserve increases related to reserve assumption updates of $33.6 million, primarily related to the closed group pension block, as well as the amortization of cost of reinsurance related to the Closed Block individual disability reinsurance transaction of $19.7 million, compared to $70.8 million in the third quarter of 2020. Premium income for this segment was $250.5 million in the third quarter of 2021, which was generally consistent with the third quarter of 2020, due to rate increases on certain in-force business in the long-term care line of business mostly offset by policy terminations and maturities. Net investment income decreased 19.0 percent to $284.6 million in the third quarter of 2021, compared to $351.2 million in the third quarter of 2020, due to a decrease in the level of invested assets supporting the individual disability line of business resulting from the reinsurance transaction that occurred in the first quarter of 2021 and fourth quarter of 2020, as well as a decline in the yield on invested assets. These decreases were partially offset by higher miscellaneous investment income, primarily related to increases in the net asset values on our private equity partnerships.

The interest adjusted loss ratio for the long-term care line of business was 74.8 percent in the third quarter of 2021, excluding the reserve increase related to the assumption update, compared to an interest adjusted loss ratio of 67.4 percent in the third quarter of 2020, driven by lower claimant mortality and higher submitted claims. The interest adjusted loss ratio for long-term care for the rolling twelve months ended September 30, 2021, excluding the reserve increases related to the assumption updates, was 71.8 percent which is below our long-term expected range. The interest adjusted loss ratio for the individual disability line of business, excluding the reserve increase related to the assumption update, was 58.2 percent in the third quarter of 2021, compared to 86.6 percent in the third quarter of 2020, driven primarily by lower submitted claims.

Corporate Segment

The Corporate segment reported an adjusted operating loss of $45.4 million in the third quarter of 2021, which excludes the before-tax impairment loss on internal-use software of $12.1 million, compared to an adjusted operating loss of $54.1 million in the third quarter of 2020, which excludes the costs related to an organizational design update of $23.3 million.

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 4

OTHER INFORMATION

Shares Outstanding

The Company’s weighted average number of shares outstanding, assuming dilution, was 205.1 million for the third quarter of 2021, compared to 203.9 million for the third quarter of 2020. Shares outstanding totaled 204.4 million at September 30, 2021. The Company did not repurchase shares during the first nine months of 2021.

On October 25, 2021, our board of directors authorized the repurchase of up to $250.0 million of Unum Group's outstanding common stock through December 31, 2022, with the timing and amount of repurchase activity to be based on market conditions and other considerations, including the level of available cash, alternative uses for cash, and our stock price. The Company intends to execute an accelerated stock repurchase agreement to repurchase $50 million of the Company’s common stock during the fourth quarter of 2021.

Capital Management

At September 30, 2021, the weighted average risk-based capital ratio for the Company’s traditional U.S. insurance companies was approximately 380 percent, and cash and marketable securities in the holding companies equaled $1,638.0 million.

Book Value

Book value per common share as of September 30, 2021 was $54.39, compared to $53.50 at September 30, 2020.

Outlook

The volatility of the global pandemic and subsequent impacts to our business make fourth quarter estimates challenging. As a result, Unum will not provide an outlook for the remainder of 2021 and intends to provide a financial outlook for 2022 during the first quarter of next year.

NON-GAAP FINANCIAL MEASURES

We analyze our performance using non-GAAP financial measures.  A non-GAAP financial measure is a numerical measure of a company's performance, financial position, or cash flows that excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP.  The non-GAAP financial measure of "after-tax adjusted operating income" differs from net income as presented in our consolidated operating results and income statements prepared in accordance with GAAP due to the exclusion of net realized investment gains and losses and the amortization of the cost of reinsurance as well as certain other items as specified in the reconciliations in the Financial Highlights section below.  We believe after-tax adjusted operating income is a better performance measure and better indicator of the profitability and underlying trends in our business.

Realized investment gains or losses depend on market conditions and do not necessarily relate to decisions regarding the underlying business of our segments.  Our investment focus is on investment income to support our insurance liabilities as opposed to the generation of realized investment gains or losses.  Although we may experience realized investment gains or losses which will affect future earnings levels, a long-term focus is necessary to maintain profitability over the life of the business since our underlying business is long-term in nature, and we need to earn the interest rates assumed in calculating our liabilities.

We have exited a substantial portion of our Closed Block individual disability product line through the two phases of the reinsurance transaction that were executed in December 2020 and March 2021, respectively. As a result, we exclude the amortization of the cost of reinsurance that was recognized upon the exit of the business related to the ceded reserves for the cohort of policies on claim status. We believe that the exclusion of the amortization of the cost of reinsurance provides a better view of our results from our ongoing businesses.

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 5

We may at other times exclude certain other items from our discussion of financial ratios and metrics in order to enhance the understanding and comparability of our operational performance and the underlying fundamentals, but this exclusion is not an indication that similar items may not recur and does not replace net income or net loss as a measure of our overall profitability.

CONFERENCE CALL INFORMATION

Members of Unum Group senior management will host a conference call on Wednesday, November 3, at 8:00 a.m. (Eastern Time) to discuss the results of operations for the third quarter. Topics may include forward-looking information, such as the Company’s outlook on future results, trends in operations, and other material information.

The dial-in number for the conference call is 1-844-200-6205 for callers in the U.S. (access code 319239). For all other callers, the dial-in number is 1-929-526-1599 (access code 319239). A live webcast of the call will also be available at www.investors.unum.com in a listen-only mode. It is recommended that webcast viewers access the “Investors” section of the Company’s website and opt-in to the webcast approximately 10 minutes prior to the start of the call. A replay of the webcast will be available on the Company's website, and will be available through Wednesday, November 10 by dialing 1-866-813-9403 (U.S.), 0204-525-0658 (U.K.), or +44-204-525-0658 (All Other Locations) - pass code 764052.

In conjunction with today’s earnings announcement, the Company’s Statistical Supplement for the third quarter of 2021 is available on the “Investors” section of the Company’s website.

#

ABOUT UNUM GROUP

Unum Group (www.unum.com), an international provider of workplace benefits and services, has been helping workers and their families for more than 170 years. Through its Unum US, Unum International, and Colonial Life businesses, the company offers disability, life, accident, critical illness, dental, vision and stop-loss insurance; leave and absence management support and behavioral health services. In 2020, Unum reported revenues of $13.2 billion and provided $7.6 billion in benefits. The Fortune 250 company is one of the 2021 World's Most Ethical Companies, recognized by the Ethisphere® Institute.

For more information, visit the Unum newsroom (www.unum.com/about/newsroom), and connect with us on LinkedIn (www.linkedin.com/company/unum), Facebook (www.facebook.com/unumbenefits), and Twitter (www.twitter.com/unumnews).

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 6

SAFE HARBOR STATEMENT

Certain information in this news release constitutes "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are those not based on historical information, but rather relate to our outlook, future operations, strategies, financial results, or other developments and speak only as of the date made. These forward-looking statements, including statements about capital deployment plans, are subject to numerous assumptions, risks, and uncertainties, many of which are beyond our control. The following factors, in addition to other factors mentioned from time to time, may cause actual results to differ materially from those contemplated by the forward-looking statements: (1) the impact of the COVID-19 pandemic on our business, financial position, results of operations, liquidity and capital resources, and overall business operations; (2) sustained periods of low interest rates; (3) fluctuation in insurance reserve liabilities and claim payments due to changes in claim incidence, recovery rates, mortality and morbidity rates, and policy benefit offsets due to, among other factors, the rate of unemployment and consumer confidence, the emergence of new diseases, epidemics, or pandemics, new trends and developments in medical treatments, the effectiveness of our claims operational processes, and changes in governmental programs; (4) unfavorable economic or business conditions, both domestic and foreign, that may result in decreases in sales, premiums, or persistency, as well as unfavorable claims activity; (5) changes in, or interpretations or enforcement of laws and regulations; (6) a cyber attack or other security breach could result in the unauthorized acquisition of confidential data; (7) the failure of our business recovery and incident management processes to resume our business operations in the event of a natural catastrophe, cyber attack, or other event; (8) investment results, including, but not limited to, changes in interest rates, defaults, changes in credit spreads, impairments, and the lack of appropriate investments in the market which can be acquired to match our liabilities; (9) increased competition from other insurers and financial services companies due to industry consolidation, new entrants to our markets, or other factors; (10) changes in our financial strength and credit ratings; (11) our ability to develop digital capabilities or execute on our technology systems upgrades or replacements; (12) actual experience in the broad array of our products that deviates from our assumptions used in pricing, underwriting, and reserving; (13) availability of reinsurance in the market and the ability of our reinsurers to meet their obligations to us; (14) ability to generate sufficient internal liquidity and/or obtain external financing; (15) damage to our reputation due to, among other factors, regulatory investigations, legal proceedings, external events, and/or inadequate or failed internal controls and procedures; (16) recoverability and/or realization of the carrying value of our intangible assets, long-lived assets, and deferred tax assets; (17) effectiveness of our risk management program; (18) contingencies and the level and results of litigation; (19) ineffectiveness of our derivatives hedging programs due to changes in the economic environment, counterparty risk, ratings downgrades, capital market volatility, changes in interest rates, and/or regulation; and (20) fluctuation in foreign currency exchange rates.

For further discussion of risks and uncertainties which could cause actual results to differ from those contained in the forward-looking statements, see Part 1, Item 1A “Risk Factors” of our annual report on Form 10-K for the year ended December 31, 2020. The forward-looking statements in this news release are being made as of the date of this news release, and we expressly disclaim any obligation to update or revise any forward-looking statement contained herein, even if made available on our website or otherwise.

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 7

Unum Group

FINANCIAL HIGHLIGHTS

(Unaudited)

( in millions, except share data)
Nine Months Ended September 30
2020 2021 2020
Revenue
Premium Income 2,353.7 $ 2,318.1 $ 7,106.4 $ 7,058.2
Net Investment Income 613.2 1,662.4 1,767.2
Net Realized Investment Gain (Loss) 4.4 85.4 (105.8)
Other Income 60.6 180.5 169.0
Total Revenue 2,996.3 9,034.7 8,888.6
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 1,888.6 5,659.2 5,626.2
Commissions 258.3 777.9 810.5
Interest and Debt Expense 49.4 134.4 142.6
Cost Related to Early Retirement of Debt — 67.3 —
Deferral of Acquisition Costs (134.9) (388.9) (446.8)
Amortization of Deferred Acquisition Costs 149.7 440.8 466.6
Other Expenses 485.6 1,472.7 1,450.2
Total Benefits and Expenses 2,696.7 8,163.4 8,049.3
Income Before Income Tax 299.6 871.3 839.3
Income Tax Expense 68.5 206.8 181.7
Net Income 328.6 $ 231.1 $ 664.5 $ 657.6
PER SHARE INFORMATION
Net Income Per Common Share
Basic 1.61 $ 1.13 $ 3.25 $ 3.23
Assuming Dilution 1.60 $ 1.13 $ 3.24 $ 3.23
Weighted Average Common Shares - Basic (000s) 203,761.3 204,429.6 203,564.7
Weighted Average Common Shares - Assuming Dilution (000s) 203,879.1 205,052.9 203,636.1
Outstanding Shares - (000s) 204,405.8 203,588.8

All values are in US Dollars.

UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 8

Reconciliation of Non-GAAP Financial Measures

Three Months Ended September 30
2021 2020
(in millions) per share * (in millions) per share *
Net Income $ 328.6 $ 1.60 $ 231.1 $ 1.13
Excluding:
Net Realized Investment Gain (Loss) (net of tax expense of $—; $0.6) (0.1) — 3.8 0.01
Amortization of the Cost of Reinsurance (net of tax benefit of $4.2; $—) (15.5) (0.08) — —
Net Reserve Decrease Related to Reserve Assumption Updates (net of tax expense of $38.1; $—) 143.3 0.70 — —
Impairment Loss on Internal-Use Software (net of tax benefit of $2.5; $—) (9.6) (0.05) — —
Costs Related to Organizational Design Update (net of tax benefit of $—; $4.7) — — (18.6) (0.09)
After-tax Adjusted Operating Income $ 210.5 $ 1.03 $ 245.9 $ 1.21
* Assuming Dilution
September 30
--- --- --- --- --- --- --- --- ---
2021 2020
(in millions) per share (in millions) per share
Total Stockholders' Equity (Book Value) $ 11,118.2 $ 54.39 $ 10,892.2 $ 53.50
Excluding:
Net Unrealized Gain on Securities 836.0 4.09 1,104.5 5.42
Net Gain on Hedges 69.5 0.34 158.7 0.78
Subtotal 10,212.7 49.96 9,629.0 47.30
Excluding:
Foreign Currency Translation Adjustment (275.2) (1.35) (313.7) (1.54)
Subtotal 10,487.9 51.31 9,942.7 48.84
Excluding:
Unrecognized Pension and Postretirement Benefit Costs (516.4) (2.53) (471.9) (2.32)
Total Stockholders' Equity, Excluding Accumulated Other Comprehensive Income (Loss) $ 11,004.3 $ 53.84 $ 10,414.6 $ 51.16
UNUM IS A REGISTERED TRADEMARK AND MARKETING BRAND OF UNUM GROUP AND ITS INSURING SUBSIDIARIES. 9
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Document

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Unum Group

Statistical Supplement Third Quarter 2021

TABLE OF CONTENTS

(in millions of dollars, except share data and where noted)

Interim Results are Unaudited

Page
Financial Highlights 1
Capital Metrics 2
Ratings 3
Consolidated Statements of Income 4
Sales Data by Segment 5
Consolidated Balance Sheets 6
Financial Results by Segment 7
Quarterly Historical Financial Results by Segment 8
Financial Results and Selected Statistics by Segment
Unum US 9
Unum International 10
Colonial Life 11
Closed Block 12
Corporate 13
Reserves 14
Investments 15
Appendix to Statistical Supplement 16
See "Appendix to Statistical Supplement" on page 16 for a summary of significant items and page 16.4 for a reconciliation of our non-GAAP financial measures.
N.M. = not a meaningful percentage

Unum Group Financial Highlights

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Consolidated U.S. GAAP Results¹
Premium Income $ 2,353.7 $ 2,318.1 $ 7,106.4 $ 7,058.2 $ 9,378.1 $ 9,365.6
Adjusted Operating Revenue $ 2,969.8 $ 2,991.9 $ 8,949.3 $ 8,994.4 $ 11,963.0 $ 12,022.1
Net Realized Investment Gain (Loss) (0.1) 4.4 85.4 (105.8) 1,199.1 (23.2)
Revenue $ 2,969.7 $ 2,996.3 $ 9,034.7 $ 8,888.6 $ 13,162.1 $ 11,998.9
Net Income $ 328.6 $ 231.1 $ 664.5 $ 657.6 $ 793.0 $ 1,100.3
Net Income Per Common Share:
Basic $ 1.61 $ 1.13 $ 3.25 $ 3.23 $ 3.89 $ 5.25
Assuming Dilution $ 1.60 $ 1.13 $ 3.24 $ 3.23 $ 3.89 $ 5.24
Assets $ 70,597.9 $ 69,616.0 $ 70,625.8 $ 67,013.4
Stockholders' Equity $ 11,118.2 $ 10,892.2 $ 10,871.0 $ 9,965.0
Adjusted Operating Return on Equity
Unum US 6.2 % 13.4 % 8.9 % 16.0 % 14.6 % 18.0 %
Unum International 11.8 % 2.6 % 10.4 % 5.8 % 6.5 % 11.7 %
Colonial Life 16.1 % 18.4 % 16.4 % 17.6 % 16.7 % 17.5 %
Core Operating Segments 9.1 % 13.4 % 10.8 % 15.2 % 14.1 % 17.2 %
Consolidated 8.3 % 10.3 % 9.5 % 10.9 % 10.7 % 12.8 %
Traditional U.S. Life Insurance Companies' Statutory Results2
--- --- --- --- --- --- --- --- --- --- --- --- ---
Net Gain from Operations, After Tax $ 117.1 $ 217.9 $ 431.3 $ 871.0 $ 726.2 $ 1,027.2
Net Realized Investment Gain (Loss), After Tax 68.9 (5.6) 87.3 (90.0) (79.4) (45.1)
Net Income $ 186.0 $ 212.3 $ 518.6 $ 781.0 $ 646.8 $ 982.1
Capital and Surplus $ 3,830.9 $ 3,729.3 $ 3,875.0 $ 3,644.4
Weighted Average Risk-based Capital Ratio ~380% ~ 380% ~ 365% ~ 365%

1 Generally Accepted Accounting Principles

2 Our traditional U.S. life insurance companies are Provident Life and Accident Insurance Company, Unum Life Insurance Company of America, The Paul Revere Life Insurance Company, Colonial Life & Accident Insurance Company, Provident Life and Casualty Insurance Company, First Unum Life Insurance Company, Unum Insurance Company, and Starmount Life Insurance Company.

Unum Group Capital Metrics

9/30/2021 9/30/2020 12/31/2020 12/31/2019
(in millions) per share (in millions) per share (in millions) per share (in millions) per share
Total Stockholders' Equity (Book Value) $ 11,118.2 $ 54.39 $ 10,892.2 $ 53.50 $ 10,871.0 $ 53.37 $ 9,965.0 $ 49.10
Excluding:
Net Unrealized Gain on Securities 836.0 4.09 1,104.5 5.42 1,067.7 5.24 615.9 3.03
Net Gain on Hedges 69.5 0.34 158.7 0.78 97.8 0.48 187.8 0.93
Subtotal 10,212.7 49.96 9,629.0 47.30 9,705.5 47.65 9,161.3 45.14
Excluding:
Foreign Currency Translation Adjustment (275.2) (1.35) (313.7) (1.54) (261.3) (1.28) (281.6) (1.39)
Subtotal 10,487.9 51.31 9,942.7 48.84 9,966.8 48.93 9,442.9 46.53
Excluding:
Unrecognized Pension and Postretirement Benefit Costs (516.4) (2.53) (471.9) (2.32) (530.0) (2.61) (484.8) (2.39)
Total Stockholders' Equity, Excluding Accumulated Other Comprehensive Income (Loss) $ 11,004.3 $ 53.84 $ 10,414.6 $ 51.16 $ 10,496.8 $ 51.54 $ 9,927.7 $ 48.92
Dividends to Stockholders $ 179.3 $ 0.87 $ 175.1 $ 0.86 $ 233.2 $ 1.14 $ 231.3 $ 1.09
Three Months Ended Nine Months Ended Year Ended
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Shares Repurchased (millions) — — — — — 12.3
Cost of Shares Repurchased (millions)(1) $ — $ — $ — $ — $ — $ 400.4
Price (UNM closing price on last trading day of period) $ 25.06 $ 16.83 $ 22.94 $ 29.16
Leverage Ratio 25.7 % 28.6 % 26.2 % 29.1 %
Holding Company Cash and Marketable Securities $ 1,638 $ 1,178 $ 1,512 $ 863

(1) Includes commissions of $0.4 million for the year ended December 31, 2019.

Unum Group Ratings

AM Best Fitch Moody's S&P
Outlook Stable Stable Negative Stable
Issuer Credit Ratings bbb BBB- Baa3 BBB
Financial Strength Ratings
Provident Life and Accident Insurance Company A A- A3 A
Unum Life Insurance Company of America A A- A3 A
Colonial Life & Accident Insurance Company A A- A3 A
The Paul Revere Life Insurance Company A A- A3 A
Starmount Life Insurance Company A NR NR NR
Unum Insurance Company A- A- A3 NR
Unum Limited NR NR NR A-

NR = not rated

Unum Group Consolidated Statements of Income

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Revenue
Premium Income $ 2,353.7 $ 2,318.1 $ 7,106.4 $ 7,058.2 $ 9,378.1 $ 9,365.6
Net Investment Income 550.2 613.2 1,662.4 1,767.2 2,360.7 2,435.3
Net Realized Investment Gain (Loss) (0.1) 4.4 85.4 (105.8) 1,199.1 (23.2)
Other Income 65.9 60.6 180.5 169.0 224.2 221.2
Total Revenue 2,969.7 2,996.3 9,034.7 8,888.6 13,162.1 11,998.9
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 1,753.9 1,888.6 5,659.2 5,626.2 8,972.9 7,496.2
Commissions 258.3 258.3 777.9 810.5 1,057.3 1,122.7
Interest and Debt Expense - Non-recourse Debt — 0.4 — 1.9 3.1 5.3
Interest and Debt Expense - All Other Debt 44.7 49.0 134.4 140.7 185.1 172.1
Cost Related to Early Retirement of Debt — — 67.3 — — 27.3
Deferral of Acquisition Costs (128.6) (134.9) (388.9) (446.8) (576.2) (658.6)
Amortization of Deferred Acquisition Costs 138.4 149.7 440.8 466.6 606.1 609.9
Other Expenses 493.1 485.6 1,472.7 1,450.2 1,949.8 1,841.9
Total Benefits and Expenses 2,559.8 2,696.7 8,163.4 8,049.3 12,198.1 10,616.8
Income Before Income Tax 409.9 299.6 871.3 839.3 964.0 1,382.1
Income Tax 81.3 68.5 206.8 181.7 171.0 281.8
Net Income $ 328.6 $ 231.1 $ 664.5 $ 657.6 $ 793.0 $ 1,100.3
Weighted Average Shares Outstanding
Basic 204.6 203.8 204.4 203.6 203.6 209.7
Assuming Dilution 205.1 203.9 205.1 203.6 203.8 209.9
Actual Number of Shares Outstanding 204.4 203.6 203.7 202.9

Unum Group Sales Data for Unum US Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 % Change 9/30/2021 9/30/2020 % Change 12/31/2020 12/31/2019
Sales by Product
Group Disability and Group Life and AD&D
Group Long-term Disability $ 26.2 $ 29.8 (12.1) % $ 99.3 $ 116.4 (14.7) % $ 239.7 $ 241.5
Group Short-term Disability 21.6 15.2 42.1 76.9 59.0 30.3 158.7 159.2
Group Life and AD&D 26.6 31.3 (15.0) 120.6 116.0 4.0 224.3 258.3
Subtotal 74.4 76.3 (2.5) 296.8 291.4 1.9 622.7 659.0
Supplemental and Voluntary
Individual Disability 20.9 17.0 22.9 52.8 53.9 (2.0) 71.4 75.9
Voluntary Benefits 34.0 29.9 13.7 178.7 205.5 (13.0) 241.6 300.6
Dental and Vision 12.6 8.5 48.2 33.6 32.0 5.0 63.9 74.6
Subtotal 67.5 55.4 21.8 265.1 291.4 (9.0) 376.9 451.1
Total Sales $ 141.9 $ 131.7 7.7 $ 561.9 $ 582.8 (3.6) $ 999.6 $ 1,110.1
Sales by Market Sector
Group Disability and Group Life and AD&D
Core Market (< 2,000 employees) $ 45.9 $ 46.7 (1.7) % $ 187.5 $ 178.5 5.0 % $ 377.0 $ 370.8
Large Case Market 28.5 29.6 (3.7) 109.3 112.9 (3.2) 245.7 288.2
Subtotal 74.4 76.3 (2.5) 296.8 291.4 1.9 622.7 659.0
Supplemental and Voluntary 67.5 55.4 21.8 265.1 291.4 (9.0) 376.9 451.1
Total Sales $ 141.9 $ 131.7 7.7 $ 561.9 $ 582.8 (3.6) $ 999.6 $ 1,110.1

Unum Group Sales Data for Unum International Segment

Three Months Ended Nine Months Ended Year Ended
(in millions of dollars) 9/30/2021 9/30/2020 % Change 9/30/2021 9/30/2020 % Change 12/31/2020 12/31/2019
Sales by Product
Unum UK
Group Long-term Disability $ 10.1 $ 8.1 24.7 % $ 33.4 $ 29.7 12.5 % $ 37.7 $ 43.2
Group Life 6.8 4.3 58.1 22.9 16.1 42.2 20.6 24.3
Supplemental 3.7 1.5 146.7 13.6 16.5 (17.6) 18.9 19.5
Unum Poland 3.5 3.8 (7.9) 10.5 9.4 11.7 13.3 13.0
Total Sales $ 24.1 $ 17.7 36.2 $ 80.4 $ 71.7 12.1 $ 90.5 $ 100.0
Sales by Market Sector
Unum UK
Group Long-term Disability and Group Life
Core Market (< 500 employees) $ 9.3 $ 7.6 22.4 % $ 30.5 $ 26.9 13.4 % $ 36.2 $ 38.2
Large Case Market 7.6 4.8 58.3 25.8 18.9 36.5 22.1 29.3
Subtotal 16.9 12.4 36.3 56.3 45.8 22.9 58.3 67.5
Supplemental 3.7 1.5 146.7 13.6 16.5 (17.6) 18.9 19.5
Unum Poland 3.5 3.8 (7.9) 10.5 9.4 11.7 13.3 13.0
Total Sales $ 24.1 $ 17.7 36.2 $ 80.4 $ 71.7 12.1 $ 90.5 $ 100.0
(in millions of pounds)
Unum UK Sales by Product
Group Long-term Disability £ 7.4 £ 6.2 19.4 % £ 24.1 £ 23.4 3.0 % £ 29.5 £ 33.7
Group Life 4.9 3.3 48.5 16.5 12.7 29.9 16.1 19.0
Supplemental 2.7 1.2 125.0 9.9 13.0 (23.8) 14.9 15.1
Total Sales £ 15.0 £ 10.7 40.2 £ 50.5 £ 49.1 2.9 £ 60.5 £ 67.8
Unum UK Sales by Market Sector
Group Long-term Disability and Group Life
Core Market (< 500 employees) £ 6.7 £ 5.8 15.5 % £ 22.0 £ 21.1 4.3 % £ 28.3 £ 29.9
Large Case Market 5.6 3.7 51.4 18.6 15.0 24.0 17.3 22.8
Subtotal 12.3 9.5 29.5 40.6 36.1 12.5 45.6 52.7
Supplemental 2.7 1.2 125.0 9.9 13.0 (23.8) 14.9 15.1
Total Sales £ 15.0 £ 10.7 40.2 £ 50.5 £ 49.1 2.9 £ 60.5 £ 67.8
  1. 1

Unum Group Sales Data for Colonial Life Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 % Change 9/30/2021 9/30/2020 % Change 12/31/2020 12/31/2019
Sales by Product
Accident, Sickness, and Disability $ 69.8 $ 55.3 26.2 % $ 196.4 $ 165.2 18.9 % $ 261.5 $ 354.4
Life 26.4 19.5 35.4 73.2 56.3 30.0 88.8 122.7
Cancer and Critical Illness 16.1 12.5 28.8 44.0 37.4 17.6 62.8 88.9
Total Sales $ 112.3 $ 87.3 28.6 $ 313.6 $ 258.9 21.1 $ 413.1 $ 566.0
Sales by Market Sector
Commercial
Core Market (< 1,000 employees) $ 72.3 $ 57.3 26.2 % $ 207.2 $ 170.8 21.3 % $ 266.2 $ 345.7
Large Case Market 14.3 8.7 64.4 43.4 30.6 41.8 57.4 81.4
Subtotal 86.6 66.0 31.2 250.6 201.4 24.4 323.6 427.1
Public Sector 25.7 21.3 20.7 63.0 57.5 9.6 89.5 138.9
Total Sales $ 112.3 $ 87.3 28.6 $ 313.6 $ 258.9 21.1 $ 413.1 $ 566.0
  1. 2

Unum Group Consolidated Balance Sheets

September 30 December 31
2021 2020
Assets
Investments
Fixed Maturity Securities $ 43,628.3 $ 44,137.3
Mortgage Loans 2,499.4 2,432.1
Policy Loans 3,691.4 3,683.9
Other Long-term Investments 1,124.5 960.2
Short-term Investments 1,472.7 1,470.0
Total Investments 52,416.3 52,683.5
Other Assets
Cash and Bank Deposits 121.7 197.0
Accounts and Premiums Receivable 1,545.9 1,519.3
Reinsurance Recoverable 11,105.8 10,666.0
Accrued Investment Income 598.2 611.4
Deferred Acquisition Costs 2,231.5 2,272.6
Goodwill 352.1 353.0
Property and Equipment 462.5 498.0
Income Tax Receivable — 72.7
Other Assets 1,763.9 1,752.3
Total Assets $ 70,597.9 $ 70,625.8

Unum Group Consolidated Balance Sheets - Continued

September 30 December 31
2021 2020
Liabilities and Stockholders' Equity
Liabilities
Policy and Contract Benefits $ 1,920.4 $ 1,855.4
Reserves for Future Policy and Contract Benefits 48,475.7 49,653.0
Unearned Premiums 414.3 349.3
Other Policyholders’ Funds 1,763.1 1,663.9
Income Tax Payable 40.7 —
Deferred Income Tax 424.8 416.1
Long-term Debt 3,441.4 3,345.7
Other Liabilities 2,999.3 2,471.4
Total Liabilities 59,479.7 59,754.8
Stockholders’ Equity
Common Stock 30.7 30.7
Additional Paid-in Capital 2,398.5 2,376.2
Accumulated Other Comprehensive Income 113.9 374.2
Retained Earnings 11,754.8 11,269.6
Treasury Stock (3,179.7) (3,179.7)
Total Stockholders’ Equity 11,118.2 10,871.0
Total Liabilities and Stockholders’ Equity $ 70,597.9 $ 70,625.8
  1. 1

Unum Group Deferred Acquisition Costs by Segment

Unum US Unum International Colonial Life Consolidated
Balance at December 31, 2019 $ 1,223.0 $ 26.4 $ 1,074.6 $ 2,324.0
Capitalization 291.5 12.1 272.6 576.2
Amortization (341.0) (7.4) (257.7) (606.1)
Adjustment Related to Unrealized Investment Gains and Losses (4.8) — (17.6) (22.4)
Foreign Currency — 0.9 — 0.9
Balance at December 31, 2020 1,168.7 32.0 1,071.9 2,272.6
Capitalization 193.4 9.6 185.9 388.9
Amortization (243.7) (6.1) (191.0) (440.8)
Adjustment Related to Unrealized Investment Gains and Losses 3.1 — 9.0 12.1
Foreign Currency — (1.3) — (1.3)
Balance at September 30, 2021 $ 1,121.5 $ 34.2 $ 1,075.8 $ 2,231.5
  1. 2

Unum Group Balance Sheets by Segment - September 30, 2021

Unum US
Group Disability Group Life and Accidental Death & Dismemberment Supplemental and Voluntary Total Unum US Unum International Colonial Life Closed Block Corporate Consolidated
Assets
Investments $ 8,375.8 $ 2,587.2 $ 5,411.6 $ 16,374.6 $ 3,768.7 $ 3,587.9 $ 25,831.8 $ 2,853.3 $ 52,416.3
Deferred Acquisition Costs 94.1 75.0 952.4 1,121.5 34.2 1,075.8 — — 2,231.5
Goodwill 8.9 — 271.1 280.0 44.4 27.7 — — 352.1
All Other 424.4 356.9 341.4 1,122.7 355.4 226.7 12,395.3 1,497.9 15,598.0
Total Assets $ 8,903.2 $ 3,019.1 $ 6,976.5 $ 18,898.8 $ 4,202.7 $ 4,918.1 $ 38,227.1 $ 4,351.2 $ 70,597.9
Liabilities
Reserves and Policyholder Benefits $ 7,009.7 $ 2,002.8 $ 4,319.8 $ 13,332.3 $ 3,151.1 $ 2,966.3 $ 33,123.8 $ — $ 52,573.5
Debt — — — — — — — 3,441.4 3,441.4
All Other 175.0 99.3 346.4 620.7 246.6 189.6 761.0 1,646.9 3,464.8
Total Liabilities 7,184.7 2,102.1 4,666.2 13,953.0 3,397.7 3,155.9 33,884.8 5,088.3 59,479.7
Allocated Stockholders' Equity
Other Allocated Stockholders' Equity 1,676.5 874.8 2,083.9 4,635.2 778.4 1,574.1 4,148.7 (923.7) 10,212.7
Net Unrealized Gain on Securities and Net Gain on Hedges 42.0 42.2 226.4 310.6 26.6 188.1 193.6 186.6 905.5
Total Allocated Stockholders' Equity 1,718.5 917.0 2,310.3 4,945.8 805.0 1,762.2 4,342.3 (737.1) 11,118.2
Total Liabilities and Allocated Stockholders' Equity $ 8,903.2 $ 3,019.1 $ 6,976.5 $ 18,898.8 $ 4,202.7 $ 4,918.1 $ 38,227.1 $ 4,351.2 $ 70,597.9

Allocated stockholders' equity is determined on the basis of an internal allocation formula that reflects the volume and risk components of the business and aligns with our target capital levels for regulatory and rating agency purposes. We modify this formula periodically to recognize changes in the views of capital requirements.

  1. 3

Unum Group Balance Sheets by Segment - December 31, 2020

Unum US
Group Disability Group Life and Accidental Death & Dismemberment Supplemental and Voluntary Total Unum US Unum International Colonial Life Closed Block Corporate Consolidated
Assets
Investments $ 8,388.5 $ 2,425.8 $ 5,401.5 $ 16,215.8 $ 3,749.0 $ 3,511.2 $ 26,543.7 $ 2,663.8 $ 52,683.5
Deferred Acquisition Costs 95.3 76.4 997.0 1,168.7 32.0 1,071.9 — — 2,272.6
Goodwill 8.9 — 271.1 280.0 45.3 27.7 — — 353.0
All Other 486.0 408.5 475.2 1,369.7 379.9 253.5 11,624.0 1,689.6 15,316.7
Total Assets $ 8,978.7 $ 2,910.7 $ 7,144.8 $ 19,034.2 $ 4,206.2 $ 4,864.3 $ 38,167.7 $ 4,353.4 $ 70,625.8
Liabilities
Reserves and Policyholder Benefits $ 7,442.2 $ 1,878.3 $ 4,401.1 $ 13,721.6 $ 3,144.9 $ 2,892.8 $ 33,762.3 $ — $ 53,521.6
Debt — — — — — — — 3,345.7 3,345.7
All Other 106.1 62.2 366.2 534.5 128.2 135.6 290.8 1,798.4 2,887.5
Total Liabilities 7,548.3 1,940.5 4,767.3 14,256.1 3,273.1 3,028.4 34,053.1 5,144.1 59,754.8
Allocated Stockholders' Equity
Other Allocated Stockholders' Equity 1,404.7 903.8 2,103.9 4,412.4 823.5 1,621.7 3,890.5 (1,042.6) 9,705.5
Net Unrealized Gain on Securities and Net Gain on Hedges 25.7 66.4 273.6 365.7 109.6 214.2 224.1 251.9 1,165.5
Total Allocated Stockholders' Equity 1,430.4 970.2 2,377.5 4,778.1 933.1 1,835.9 4,114.6 (790.7) 10,871.0
Total Liabilities and Allocated Stockholders' Equity $ 8,978.7 $ 2,910.7 $ 7,144.8 $ 19,034.2 $ 4,206.2 $ 4,864.3 $ 38,167.7 $ 4,353.4 $ 70,625.8
  1. 4

Unum Group Financial Results by Segment

We measure and analyze our segment performance on the basis of "adjusted operating revenue" and "adjusted operating income" or "adjusted operating loss", which differ from total revenue and income before income tax as presented in our consolidated statements of income due to the exclusion of net realized investment gains and losses and amortization of the cost of reinsurance as well as certain other items as specified in the following pages. These performance measures are in accordance with GAAP guidance for segment reporting, but they should not be viewed as a substitute for total revenue, income before income tax, or net income.

Three Months Ended Nine Months Ended
9/30/2021 9/30/2020 % Change 9/30/2021 9/30/2020 % Change
Premium Income
Unum US $ 1,500.8 $ 1,483.4 1.2 % $ 4,548.7 $ 4,533.8 0.3 %
Unum International 181.6 165.4 9.8 539.5 487.1 10.8
Colonial Life 420.8 419.9 0.2 1,266.9 1,293.2 (2.0)
Closed Block 250.5 249.4 0.4 751.3 744.1 1.0
2,353.7 2,318.1 1.5 7,106.4 7,058.2 0.7
Net Investment Income
Unum US 176.2 190.7 (7.6) 539.5 547.2 (1.4)
Unum International 33.1 26.3 25.9 94.8 79.1 19.8
Colonial Life 51.8 43.7 18.5 131.1 118.2 10.9
Closed Block 284.6 351.2 (19.0) 876.5 1,013.6 (13.5)
Corporate 4.5 1.3 N.M. 20.5 9.1 125.3
550.2 613.2 (10.3) 1,662.4 1,767.2 (5.9)
Other Income
Unum US 43.5 42.0 3.6 125.2 117.5 6.6
Unum International 0.4 0.2 100.0 0.6 0.4 50.0
Colonial Life 0.3 0.3 — 0.8 0.9 (11.1)
Closed Block 19.3 17.8 8.4 49.8 49.7 0.2
Corporate 2.4 0.3 N.M. 4.1 0.5 N.M.
65.9 60.6 8.7 180.5 169.0 6.8
Total Adjusted Operating Revenue
Unum US 1,720.5 1,716.1 0.3 5,213.4 5,198.5 0.3
Unum International 215.1 191.9 12.1 634.9 566.6 12.1
Colonial Life 472.9 463.9 1.9 1,398.8 1,412.3 (1.0)
Closed Block 554.4 618.4 (10.3) 1,677.6 1,807.4 (7.2)
Corporate 6.9 1.6 N.M. 24.6 9.6 156.3
$ 2,969.8 $ 2,991.9 (0.7) $ 8,949.3 $ 8,994.4 (0.5)

Unum Group Financial Results by Segment - Continued

Three Months Ended Nine Months Ended
9/30/2021 9/30/2020 % Change 9/30/2021 9/30/2020 % Change
Benefits and Expenses
Unum US $ 1,417.0 $ 1,527.9 (7.3) % $ 4,614.9 $ 4,516.6 2.2 %
Unum International 187.7 170.5 10.1 556.3 510.7 8.9
Colonial Life 392.8 371.7 5.7 1,149.6 1,148.1 0.1
Closed Block 497.9 547.6 (9.1) 1,591.9 1,670.2 (4.7)
Corporate 64.4 79.0 (18.5) 250.7 203.7 23.1
2,559.8 2,696.7 (5.1) 8,163.4 8,049.3 1.4
Income (Loss) Before Income Tax and Net Realized Investment Gain (Loss)
Unum US 303.5 188.2 61.3 598.5 681.9 (12.2)
Unum International 27.4 21.4 28.0 78.6 55.9 40.6
Colonial Life 80.1 92.2 (13.1) 249.2 264.2 (5.7)
Closed Block 56.5 70.8 (20.2) 85.7 137.2 (37.5)
Corporate (57.5) (77.4) 25.7 (226.1) (194.1) (16.5)
410.0 295.2 38.9 785.9 945.1 (16.8)
Income Tax 81.3 67.9 19.7 188.8 203.6 (7.3)
Income Before Net Realized Investment Gain (Loss) 328.7 227.3 44.6 597.1 741.5 (19.5)
Net Realized Investment Gain (Loss) (net of tax expense (benefit) of $—; $0.6; $18.0; $(21.9)) (0.1) 3.8 (102.6) 67.4 (83.9) (180.3)
Net Income $ 328.6 $ 231.1 42.2 $ 664.5 $ 657.6 1.0
  1. 1

Unum Group Quarterly Historical Financial Results by Segment

9/30/21 6/30/21 3/31/21 12/31/20 9/30/20 6/30/20 3/31/20 12/31/19 9/30/19
Premium Income
Unum US $ 1,500.8 $ 1,522.1 $ 1,525.8 $ 1,485.1 $ 1,483.4 $ 1,522.7 $ 1,527.7 $ 1,508.3 $ 1,501.9
Unum International 181.6 183.5 174.4 165.7 165.4 157.1 164.6 165.6 152.3
Colonial Life 420.8 419.7 426.4 418.8 419.9 438.6 434.7 424.9 419.9
Closed Block 250.5 249.1 251.7 250.3 249.4 250.3 244.4 253.8 257.1
2,353.7 2,374.4 2,378.3 2,319.9 2,318.1 2,368.7 2,371.4 2,352.6 2,331.2
Net Investment Income
Unum US 176.2 183.6 179.7 173.1 190.7 176.9 179.6 189.0 184.2
Unum International 33.1 35.7 26.0 25.5 26.3 26.3 26.5 28.6 24.3
Colonial Life 51.8 41.6 37.7 37.5 43.7 36.8 37.7 37.0 36.9
Closed Block 284.6 294.7 297.2 356.7 351.2 326.3 336.1 356.6 347.3
Corporate 4.5 7.9 8.1 0.7 1.3 2.7 5.1 5.1 6.7
550.2 563.5 548.7 593.5 613.2 569.0 585.0 616.3 599.4
Other Income
Unum US 43.5 41.3 40.4 37.4 42.0 35.3 40.2 36.7 34.8
Unum International 0.4 0.1 0.1 0.1 0.2 0.2 — 0.3 —
Colonial Life 0.3 0.3 0.2 0.2 0.3 0.3 0.3 1.2 0.9
Closed Block 19.3 12.1 18.4 16.9 17.8 13.7 18.2 17.8 18.9
Corporate 2.4 0.4 1.3 0.6 0.3 0.2 — 0.5 1.0
65.9 54.2 60.4 55.2 60.6 49.7 58.7 56.5 55.6
Total Adjusted Operating Revenue
Unum US 1,720.5 1,747.0 1,745.9 1,695.6 1,716.1 1,734.9 1,747.5 1,734.0 1,720.9
Unum International 215.1 219.3 200.5 191.3 191.9 183.6 191.1 194.5 176.6
Colonial Life 472.9 461.6 464.3 456.5 463.9 475.7 472.7 463.1 457.7
Closed Block 554.4 555.9 567.3 623.9 618.4 590.3 598.7 628.2 623.3
Corporate 6.9 8.3 9.4 1.3 1.6 2.9 5.1 5.6 7.7
$ 2,969.8 $ 2,992.1 $ 2,987.4 $ 2,968.6 $ 2,991.9 $ 2,987.4 $ 3,015.1 $ 3,025.4 $ 2,986.2

Unum Group Quarterly Historical Financial Results by Segment - Continued

9/30/21 6/30/21 3/31/21 12/31/20 9/30/20 6/30/20 3/31/20 12/31/19 9/30/19
Benefits and Expenses
Unum US $ 1,417.0 $ 1,567.7 $ 1,630.2 $ 1,552.1 $ 1,527.9 $ 1,503.0 $ 1,485.7 $ 1,470.9 $ 1,459.5
Unum International 187.7 194.5 174.1 170.6 170.5 168.5 171.7 170.6 152.4
Colonial Life 392.8 365.8 391.0 385.3 371.7 384.8 391.6 375.4 370.5
Closed Block 497.9 464.4 629.6 1,996.8 547.6 553.6 569.0 582.1 596.4
Corporate 64.4 138.0 48.3 44.0 79.0 73.7 51.0 58.2 81.8
2,559.8 2,730.4 2,873.2 4,148.8 2,696.7 2,683.6 2,669.0 2,657.2 2,660.6
Income (Loss) Before Income Tax Expense (Benefit) and Net Realized Investment Gain (Loss)
Unum US 303.5 179.3 115.7 143.5 188.2 231.9 261.8 263.1 261.4
Unum International 27.4 24.8 26.4 20.7 21.4 15.1 19.4 23.9 24.2
Colonial Life 80.1 95.8 73.3 71.2 92.2 90.9 81.1 87.7 87.2
Closed Block 56.5 91.5 (62.3) (1,372.9) 70.8 36.7 29.7 46.1 26.9
Corporate (57.5) (129.7) (38.9) (42.7) (77.4) (70.8) (45.9) (52.6) (74.1)
410.0 261.7 114.2 (1,180.2) 295.2 303.8 346.1 368.2 325.6
Income Tax Expense (Benefit) 81.3 79.4 28.1 (285.2) 67.9 63.7 72.0 79.2 62.8
Income (Loss) Before Net Realized Gain (Loss) 328.7 182.3 86.1 (895.0) 227.3 240.1 274.1 289.0 262.8
Net Realized Investment Gain (Loss) (0.1) 0.9 84.6 1,304.9 4.4 33.8 (144.0) 9.2 (26.2)
Tax Expense (Benefit) on Net Realized Investment Gain (Loss) — 0.3 17.7 274.5 0.6 8.4 (30.9) 2.0 (5.4)
Net Income $ 328.6 $ 182.9 $ 153.0 $ 135.4 $ 231.1 $ 265.5 $ 161.0 $ 296.2 $ 242.0
Net Income Per Common Share - Assuming Dilution $ 1.60 $ 0.89 $ 0.75 $ 0.66 $ 1.13 $ 1.30 $ 0.79 $ 1.44 $ 1.16
  1. 1

Unum Group Financial Results for Unum US Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income $ 1,500.8 $ 1,483.4 $ 4,548.7 $ 4,533.8 $ 6,018.9 $ 6,016.6
Net Investment Income 176.2 190.7 539.5 547.2 720.3 739.4
Other Income 43.5 42.0 125.2 117.5 154.9 142.8
Total 1,720.5 1,716.1 5,213.4 5,198.5 6,894.1 6,898.8
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 950.2 1,052.2 3,175.6 3,073.6 4,138.7 4,022.1
Commissions 143.5 146.3 439.0 455.0 594.9 628.5
Deferral of Acquisition Costs (61.1) (68.2) (193.4) (223.3) (291.5) (334.5)
Amortization of Deferred Acquisition Costs 71.1 82.1 243.7 261.8 341.0 344.0
Other Expenses 313.3 315.5 950.0 949.5 1,285.6 1,207.6
Total 1,417.0 1,527.9 4,614.9 4,516.6 6,068.7 5,867.7
Income Before Income Tax and Net Realized Investment Gain (Loss) 303.5 188.2 598.5 681.9 825.4 1,031.1
Reserve Assumption Update (215.0) — (215.0) — — —
Adjusted Operating Income $ 88.5 $ 188.2 $ 383.5 $ 681.9 $ 825.4 $ 1,031.1
Operating Ratios (% of Premium Income):
Benefit Ratio1 77.6 % 70.9 % 74.5 % 67.8 % 68.8 % 66.9 %
Other Expense Ratio 20.9 % 21.3 % 20.9 % 20.9 % 21.4 % 20.1 %
Adjusted Operating Income Ratio 5.9 % 12.7 % 8.4 % 15.0 % 13.7 % 17.1 %

1Excludes the $215.0 million reserve decrease during the third quarter and first nine months of 2021 related to the assumption update that occurred during the third quarter of 2021.

Unum Group Financial Results for Unum US Group Disability

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Group Long-term Disability $ 451.4 $ 450.5 $ 1,367.7 $ 1,374.5 $ 1,828.5 $ 1,823.1
Group Short-term Disability 212.4 196.2 641.2 603.0 799.2 768.8
Total Premium Income 663.8 646.7 2,008.9 1,977.5 2,627.7 2,591.9
Net Investment Income 93.3 105.4 284.7 295.3 388.8 401.5
Other Income 42.1 39.2 121.4 111.4 147.6 133.8
Total 799.2 791.3 2,415.0 2,384.2 3,164.1 3,127.2
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 308.6 479.3 1,314.3 1,450.8 1,921.9 1,927.9
Commissions 49.1 47.6 151.2 145.6 191.8 193.8
Deferral of Acquisition Costs (12.3) (11.6) (37.4) (36.1) (49.3) (49.5)
Amortization of Deferred Acquisition Costs 12.9 13.2 38.6 39.7 53.1 50.7
Other Expenses 186.4 189.8 569.8 558.9 756.6 672.1
Total 544.7 718.3 2,036.5 2,158.9 2,874.1 2,795.0
Income Before Income Tax and Net Realized Investment Gain (Loss) 254.5 73.0 378.5 225.3 290.0 332.2
Reserve Assumption Update (215.0) — (215.0) — — —
Adjusted Operating Income $ 39.5 $ 73.0 $ 163.5 $ 225.3 $ 290.0 $ 332.2
Operating Ratios (% of Premium Income):
Benefit Ratio1 78.9 % 74.1 % 76.1 % 73.4 % 73.1 % 74.4 %
Other Expense Ratio 28.1 % 29.3 % 28.4 % 28.3 % 28.8 % 25.9 %
Adjusted Operating Income Ratio 6.0 % 11.3 % 8.1 % 11.4 % 11.0 % 12.8 %
Persistency:
Group Long-term Disability 89.8 % 90.3 % 90.8 % 90.7 %
Group Short-term Disability 87.1 % 87.5 % 88.7 % 89.8 %

1Excludes the $215.0 million reserve decrease during the third quarter and first nine months of 2021 related to the assumption update that occurred during the third quarter of 2021.

  1. 1

Unum Group Financial Results for Unum US Group Life and Accidental Death & Dismemberment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Group Life $ 404.2 $ 406.3 $ 1,228.8 $ 1,235.4 $ 1,640.5 $ 1,662.0
Accidental Death & Dismemberment 39.6 39.7 123.0 123.1 163.9 165.7
Total Premium Income 443.8 446.0 1,351.8 1,358.5 1,804.4 1,827.7
Net Investment Income 24.3 25.2 76.1 74.2 97.2 107.4
Other Income 0.5 1.0 1.3 2.0 2.4 2.7
Total 468.6 472.2 1,429.2 1,434.7 1,904.0 1,937.8
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 446.6 372.2 1,281.2 1,067.5 1,470.4 1,314.1
Commissions 36.4 35.0 109.1 108.3 143.2 147.7
Deferral of Acquisition Costs (8.9) (8.4) (27.3) (26.3) (36.0) (37.8)
Amortization of Deferred Acquisition Costs 9.5 9.6 28.7 29.3 39.3 38.1
Other Expenses 52.1 49.9 157.7 152.2 205.3 209.0
Total 535.7 458.3 1,549.4 1,331.0 1,822.2 1,671.1
Adjusted Operating Income (Loss) $ (67.1) $ 13.9 $ (120.2) $ 103.7 $ 81.8 $ 266.7
Operating Ratios (% of Premium Income):
Benefit Ratio 100.6 % 83.5 % 94.8 % 78.6 % 81.5 % 71.9 %
Other Expense Ratio 11.7 % 11.2 % 11.7 % 11.2 % 11.4 % 11.4 %
Adjusted Operating Income Ratio (15.1) % 3.1 % (8.9) % 7.6 % 4.5 % 14.6 %
Persistency:
Group Life 89.9 % 88.6 % 88.8 % 90.6 %
Accidental Death & Dismemberment 89.3 % 87.8 % 88.2 % 89.9 %
  1. 2

Unum Group Financial Results for Unum US Supplemental and Voluntary

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Individual Disability $ 115.7 $ 117.7 $ 345.0 $ 340.3 $ 456.0 $ 440.7
Voluntary Benefits 209.6 212.2 640.4 666.6 875.2 910.2
Dental and Vision 67.9 60.8 202.6 190.9 255.6 246.1
Total Premium Income 393.2 390.7 1,188.0 1,197.8 1,586.8 1,597.0
Net Investment Income 58.6 60.1 178.7 177.7 234.3 230.5
Other Income 0.9 1.8 2.5 4.1 4.9 6.3
Total 452.7 452.6 1,369.2 1,379.6 1,826.0 1,833.8
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 195.0 200.7 580.1 555.3 746.4 780.1
Commissions 58.0 63.7 178.7 201.1 259.9 287.0
Deferral of Acquisition Costs (39.9) (48.2) (128.7) (160.9) (206.2) (247.2)
Amortization of Deferred Acquisition Costs 48.7 59.3 176.4 192.8 248.6 255.2
Other Expenses 74.8 75.8 222.5 238.4 323.7 326.5
Total 336.6 351.3 1,029.0 1,026.7 1,372.4 1,401.6
Adjusted Operating Income $ 116.1 $ 101.3 $ 340.2 $ 352.9 $ 453.6 $ 432.2
Operating Ratios (% of Premium Income):
Benefit Ratios:
Individual Disability 40.1 % 48.6 % 43.6 % 51.1 % 48.8 % 50.9 %
Voluntary Benefits 46.6 % 45.6 % 43.3 % 40.3 % 42.2 % 41.8 %
Dental and Vision 75.0 % 76.8 % 75.1 % 59.0 % 60.6 % 71.1 %
Other Expense Ratio 19.0 % 19.4 % 18.7 % 19.9 % 20.4 % 20.4 %
Adjusted Operating Income Ratio 29.5 % 25.9 % 28.6 % 29.5 % 28.6 % 27.1 %
Persistency:
Individual Disability 88.4 % 89.8 % 89.5 % 89.8 %
Voluntary Benefits 75.4 % 72.7 % 72.7 % 73.2 %
Dental and Vision 86.3 % 82.4 % 85.0 % 82.6 %
  1. 3

Unum Group Financial Results for Unum International Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Unum UK
Group Long-term Disability $ 101.6 $ 92.2 $ 303.8 $ 272.0 $ 364.9 $ 353.4
Group Life 29.1 27.3 84.4 83.3 108.5 115.7
Supplemental 28.3 25.4 84.2 73.9 99.8 89.5
Unum Poland 22.6 20.5 67.1 57.9 79.6 71.9
Total Premium Income 181.6 165.4 539.5 487.1 652.8 630.5
Net Investment Income 33.1 26.3 94.8 79.1 104.6 122.5
Other Income 0.4 0.2 0.6 0.4 0.5 0.6
Total 215.1 191.9 634.9 566.6 757.9 753.6
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 139.6 124.5 416.6 377.9 500.9 469.8
Commissions 13.9 12.4 40.7 36.8 49.7 48.7
Deferral of Acquisition Costs (3.3) (2.8) (9.6) (8.9) (12.1) (12.8)
Amortization of Deferred Acquisition Costs 2.0 1.8 6.1 5.3 7.4 7.1
Other Expenses 35.5 34.6 102.5 99.6 135.4 132.9
Total 187.7 170.5 556.3 510.7 681.3 645.7
Adjusted Operating Income $ 27.4 $ 21.4 $ 78.6 $ 55.9 $ 76.6 $ 107.9

Unum Group Financial Results for Unum UK

Three Months Ended Nine Months Ended Year Ended
(in millions of pounds, except exchange rate) 9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Group Long-term Disability £ 73.7 £ 71.3 £ 219.3 £ 213.9 £ 284.2 £ 276.8
Group Life 21.1 21.1 60.9 65.5 84.6 90.7
Supplemental 20.6 19.7 60.8 58.2 77.7 70.0
Total Premium Income 115.4 112.1 341.0 337.6 446.5 437.5
Net Investment Income 22.5 18.9 64.2 58.1 76.0 90.5
Other Income 0.2 0.1 0.2 0.1 0.1 0.2
Total 138.1 131.1 405.4 395.8 522.6 528.2
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 91.4 86.4 269.6 270.2 352.5 335.5
Commissions 7.5 6.9 21.6 21.1 28.1 28.6
Deferral of Acquisition Costs (1.2) (0.9) (3.2) (3.2) (4.2) (5.4)
Amortization of Deferred Acquisition Costs 1.2 1.3 3.8 3.9 5.3 5.4
Other Expenses 20.8 22.2 59.8 64.8 86.5 83.7
Total 119.7 115.9 351.6 356.8 468.2 447.8
Adjusted Operating Income £ 18.4 £ 15.2 £ 53.8 £ 39.0 £ 54.4 £ 80.4
Weighted Average Pound/Dollar Exchange Rate 1.380 1.289 1.385 1.274 1.287 1.279
Operating Ratios (% of Premium Income):
Benefit Ratio 79.2 % 77.1 % 79.1 % 80.0 % 78.9 % 76.7 %
Other Expense Ratio 18.0 % 19.8 % 17.5 % 19.2 % 19.4 % 19.1 %
Adjusted Operating Income Ratio 15.9 % 13.6 % 15.8 % 11.6 % 12.2 % 18.4 %
Persistency:
Group Long-term Disability 88.9 % 87.2 % 88.2 % 89.9 %
Group Life 86.0 % 81.0 % 81.8 % 89.0 %
Supplemental 89.9 % 90.3 % 90.7 % 89.9 %
  1. 1

Unum Group Financial Results for Colonial Life Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Accident, Sickness, and Disability $ 238.0 $ 238.9 $ 715.1 $ 738.4 $ 975.1 $ 973.4
Life 94.6 91.9 287.3 282.5 376.4 351.6
Cancer and Critical Illness 88.2 89.1 264.5 272.3 360.5 360.0
Total Premium Income 420.8 419.9 1,266.9 1,293.2 1,712.0 1,685.0
Net Investment Income 51.8 43.7 131.1 118.2 155.7 148.0
Other Income 0.3 0.3 0.8 0.9 1.1 3.4
Total 472.9 463.9 1,398.8 1,412.3 1,868.8 1,836.4
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 235.2 219.0 688.2 669.4 906.5 865.0
Commissions 80.5 79.9 236.9 260.0 334.3 364.5
Deferral of Acquisition Costs (64.2) (63.9) (185.9) (214.6) (272.6) (311.3)
Amortization of Deferred Acquisition Costs 65.3 65.8 191.0 199.5 257.7 258.8
Other Expenses 76.0 70.9 219.4 233.8 307.5 314.9
Total 392.8 371.7 1,149.6 1,148.1 1,533.4 1,491.9
Adjusted Operating Income $ 80.1 $ 92.2 $ 249.2 $ 264.2 $ 335.4 $ 344.5
Operating Ratios (% of Premium Income):
Benefit Ratio 55.9 % 52.2 % 54.3 % 51.8 % 52.9 % 51.3 %
Other Expense Ratio 18.1 % 16.9 % 17.3 % 18.0 % 18.0 % 18.7 %
Adjusted Operating Income Ratio 19.0 % 22.0 % 19.7 % 20.4 % 19.6 % 20.4 %
Persistency:
Accident, Sickness, and Disability 75.6 % 74.2 % 74.3 % 73.2 %
Life 84.9 % 83.4 % 83.7 % 83.4 %
Cancer and Critical Illness 82.1 % 81.4 % 81.8 % 80.6 %

Unum Group Financial Results for Closed Block Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Premium Income
Long-term Care $ 176.1 $ 167.7 $ 528.4 $ 498.2 $ 666.9 $ 651.6
Individual Disability 72.3 80.0 216.8 240.1 319.6 374.3
All Other 2.1 1.7 6.1 5.8 7.9 7.6
Total Premium Income 250.5 249.4 751.3 744.1 994.4 1,033.5
Net Investment Income 284.6 351.2 876.5 1,013.6 1,370.3 1,404.9
Other Income 19.3 17.8 49.8 49.7 66.6 71.3
Total 554.4 618.4 1,677.6 1,807.4 2,431.3 2,509.7
Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 428.9 492.9 1,378.8 1,505.3 3,426.8 2,139.3
Commissions 20.4 19.7 61.3 58.7 78.4 81.0
Interest and Debt Expense — 0.4 — 1.9 3.1 5.3
Other Expenses 48.6 34.6 151.8 104.3 158.7 146.4
Total 497.9 547.6 1,591.9 1,670.2 3,667.0 2,372.0
Income (Loss) Before Income Tax and Net Realized Investment Gain (Loss) 56.5 70.8 85.7 137.2 (1,235.7) 137.7
Long-term Care Reserve Increase 2.1 — 2.1 — 151.5 —
Individual Disability Reserve Increase 6.4 — 6.4 — 17.5 —
Group Pension Reserve Increase 25.1 — 25.1 — — —
Impacts from Closed Block Individual Disability Reinsurance Transaction — — 139.3 — 1,305.5 —
Amortization of the Cost of Reinsurance 19.7 — 59.4 — 2.6 —
Adjusted Operating Income $ 109.8 $ 70.8 $ 318.0 $ 137.2 $ 241.4 $ 137.7
Interest Adjusted Loss Ratios:
Long-term Care1 74.8 % 67.4 % 75.7 % 71.8 % 91.9 % 88.1 %
Individual Disability2 58.2 % 86.6 % 65.6 % 87.0 % 85.1 % 78.8 %
Operating Ratios (% of Premium Income):
Other Expense Ratio 19.4 % 13.9 % 20.2 % 14.0 % 16.0 % 14.2 %
Other Expense Ratio Excluding Impacts from Reinsurance Transaction3 11.5 % 11.5 % 13.6 %
Income (Loss) Ratio 22.6 % 11.4 % (124.3) %
Adjusted Operating Income Ratio 43.8 % 28.4 % 42.3 % 18.4 % 24.3 % 13.3 %
Persistency:
Long-term Care 95.5 % 95.0 % 94.8 % 95.7 %
Individual Disability 86.5 % 88.5 % 88.0 % 88.1 %

1Excludes $2.1 million during the third quarter and first nine months of 2021 related to the reserve assumption update that occurred during the third quarter of 2021 and excludes $151.5 million during the twelve months ended December 31, 2020 related to the reserve assumption update that occurred during the fourth quarter of 2020. The interest-adjusted loss ratio for the rolling twelve months ended September 30, 2021 and September 30, 2020 was 71.8 percent and 75.6 percent, respectively.

2Excludes the $133.1 million reserve recognition from the first nine months of 2021 related to the second phase of the reinsurance transaction that occurred during the first quarter of 2021. Also excluded from the third quarter and first nine months of 2021 is $6.4 million related to reserve assumption updates that occurred during the third quarter of 2021.

3Excludes $19.7 million and $59.4 million of amortization of the cost of reinsurance during the third quarter and first nine months of 2021, respectively. Also excluded from the first nine months of 2021 is $6.2 million of transaction costs related to the reinsurance transaction that occurred during the first quarter of 2021.

12.1

Unum Group Financial Results for Corporate Segment

Three Months Ended Nine Months Ended Year Ended
9/30/2021 9/30/2020 9/30/2021 9/30/2020 12/31/2020 12/31/2019
Adjusted Operating Revenue
Net Investment Income $ 4.5 $ 1.3 $ 20.5 $ 9.1 $ 9.8 $ 20.5
Other Income 2.4 0.3 4.1 0.5 1.1 3.1
Total 6.9 1.6 24.6 9.6 10.9 23.6
Interest, Debt, and Other Expenses 64.4 79.0 250.7 203.7 247.7 239.5
Loss Before Income Tax and Net Realized Investment Gain (Loss) (57.5) (77.4) (226.1) (194.1) (236.8) (215.9)
Impairment Loss on Internal-Use Software 12.1 — 12.1 — — —
Costs Related to Organizational Design Update — 23.3 — 23.3 23.3 —
Impairment Loss on ROU Asset — — 13.9 12.7 12.7 —
Cost Related to Early Retirement of Debt — — 67.3 — — 27.3
Adjusted Operating Loss $ (45.4) $ (54.1) $ (132.8) $ (158.1) $ (200.8) $ (188.6)

Unum Group Reserves

September 30, 2021
Gross Total Reinsurance Ceded
Policy Reserves Claim Reserves Total Net
% Incurred IBNR % Total
Group Disability $ — — % $ 5,358.9 $ 759.3 25.7 % $ 6,118.2 $ 53.9 $ 6,064.3
Group Life and Accidental Death & Dismemberment 57.5 0.3 730.0 277.8 4.2 1,065.3 6.1 1,059.2
Individual Disability 461.4 2.1 1,416.8 147.8 6.6 2,026.0 206.9 1,819.1
Voluntary Benefits 1,739.1 8.1 49.8 55.7 0.4 1,844.6 24.0 1,820.6
Dental and Vision — — 0.2 14.1 0.1 14.3 0.1 14.2
Unum US Segment 2,258.0 10.5 7,555.7 1,254.7 37.0 11,068.4 291.0 10,777.4
Unum International Segment 209.6 1.0 2,085.5 154.6 9.4 2,449.7 97.2 2,352.5
Colonial Life Segment 2,439.0 11.4 330.0 118.8 1.9 2,887.8 3.8 2,884.0
Individual Disability 158.9 0.7 9,342.8 129.4 39.9 9,631.1 8,302.4 1,328.7
Long-term Care 10,726.0 49.9 2,276.6 260.7 10.7 13,263.3 7.1 13,256.2
Other 5,691.2 26.5 153.2 107.5 1.1 5,951.9 4,973.1 978.8
Closed Block Segment 16,576.1 77.1 11,772.6 497.6 51.7 28,846.3 13,282.6 15,563.7
Subtotal $ 21,482.7 100.0 % $ 21,743.8 $ 2,025.7 100.0 % 45,252.2 13,674.6 31,577.6
Adjustment Related to Unrealized Investment Gains and Losses 5,143.9 138.2 5,005.7
Consolidated $ 50,396.1 $ 13,812.8 $ 36,583.3

The adjustment related to unrealized investment gains and losses reflects the changes that would be necessary to policyholder liabilities if the unrealized investment gains and losses related to the corresponding available-for-sale securities had been realized. Changes in this adjustment are primarily due to movements in credit spreads and U.S. Treasury rates. The decline in total net reserves within the Closed Block Individual Disability product line compared to December 31, 2020 was driven by the second phase of the reinsurance transaction that closed on March 31, 2021 whereby we ceded $990.0 million of disabled life reserves that were on claim status as of January 1, 2021.

Unum Group Reserves

December 31, 2020
Gross Total Reinsurance Ceded
Policy Reserves Claim Reserves Total Net
% Incurred IBNR % Total
Group Disability $ — — % $ 5,663.4 $ 720.4 26.5 % $ 6,383.8 $ 58.3 $ 6,325.5
Group Life and Accidental Death & Dismemberment 58.8 0.3 715.4 261.3 4.0 1,035.5 3.0 1,032.5
Individual Disability 475.9 2.2 1,417.4 146.0 6.5 2,039.3 216.3 1,823.0
Voluntary Benefits 1,731.3 8.2 46.3 55.3 0.4 1,832.9 25.3 1,807.6
Dental and Vision — — 0.2 11.3 — 11.5 0.1 11.4
Unum US Segment 2,266.0 10.7 7,842.7 1,194.3 37.4 11,303.0 303.0 11,000.0
Unum International Segment 208.4 1.0 2,077.0 138.6 9.2 2,424.0 89.9 2,334.1
Colonial Life Segment 2,354.8 11.2 329.0 117.4 1.8 2,801.2 4.5 2,796.7
Individual Disability 196.3 0.9 9,641.9 144.2 40.5 9,982.4 7,810.1 2,172.3
Long-term Care 10,402.1 49.3 2,147.4 268.5 10.0 12,818.0 44.4 12,773.6
Other 5,675.0 26.9 166.1 113.1 1.1 5,954.2 4,966.3 987.9
Closed Block Segment 16,273.4 77.1 11,955.4 525.8 51.6 28,754.6 12,820.8 15,933.8
Subtotal $ 21,102.6 100.0 % $ 22,204.1 $ 1,976.1 100.0 % 45,282.8 13,218.2 32,064.6
Adjustment Related to Unrealized Investment Gains and Losses 6,225.6 200.2 6,025.4
Consolidated $ 51,508.4 $ 13,418.4 $ 38,090.0
  1. 1

Unum Group Investments

9/30/2021 9/30/2021 12/31/2020
Fixed Maturity Securities (Fair Value) Selected Statistics
Public $ 26,987.4 61.9 % Earned Book Yield 4.86 % 4.75 %
Mortgage-Backed/Asset-Backed Securities 689.6 1.6 Average Duration (in years) 8.38 8.31
Private Placements 6,529.6 14.9
High Yield 3,092.2 7.1
Government Securities 1,738.0 4.0
Municipal Securities 4,587.4 10.5
Redeemable Preferred Stocks 4.1 —
Total $ 43,628.3 100.0 %
Amortized Cost Fair Value
Quality Ratings of Fixed Maturity Securities Schedule BA and Non-Current
Aaa 4.8 % 4.7 % Total Non-Current Investments $ 19.8 $ 20.8
Aa 11.2 11.4 Total Schedule BA Assets $ 917.3 $ 776.8
A 26.5 27.2
Baa 50.0 49.6
Below Baa 7.5 7.1
Total 100.0 % 100.0 %

Unum Group Investments at September 30, 2021

Fixed Maturity Securities - By Industry Classification - Unrealized Gain (Loss)
Classification Fair Value Net Unrealized Gain Fair Value of Fixed Maturity Securities with Gross Unrealized Loss Gross Unrealized Loss Fair Value of Fixed Maturity Securities with Gross Unrealized Gain Gross Unrealized Gain
Basic Industry $ 3,240.4 $ 385.4 $ 209.0 $ 4.2 $ 3,031.4 $ 389.6
Capital Goods 3,991.7 569.0 262.3 4.7 3,729.4 573.7
Communications 2,774.2 472.3 156.3 4.1 2,617.9 476.4
Consumer Cyclical 1,624.7 190.4 188.5 6.5 1,436.2 196.9
Consumer Non-Cyclical 7,093.5 1,083.1 438.5 15.6 6,655.0 1,098.7
Energy 3,587.6 598.4 86.5 4.2 3,501.1 602.6
Financial Institutions 3,873.0 402.5 436.4 10.4 3,436.6 412.9
Mortgage/Asset-Backed 689.6 61.1 0.6 0.1 689.0 61.2
Sovereigns 1,161.1 221.2 110.9 7.2 1,050.2 228.4
Technology 1,848.5 156.0 162.1 3.7 1,686.4 159.7
Transportation 2,050.3 255.1 94.0 2.7 1,956.3 257.8
U.S. Government Agencies and Municipalities 5,164.3 683.4 636.2 12.5 4,528.1 695.9
Public Utilities 6,529.4 1,195.4 285.4 10.8 6,244.0 1,206.2
Total $ 43,628.3 $ 6,273.3 $ 3,066.7 $ 86.7 $ 40,561.6 $ 6,360.0
Gross Unrealized Loss on Fixed Maturity Securities by Length of Time in Unrealized Loss Position
Investment-Grade Below-Investment-Grade
Category Fair Value Gross Unrealized Loss Fair Value Gross Unrealized Loss
Less than 91 days $ 2,213.1 $ 42.8 $ 34.5 $ 0.4
91 through 180 days 5.2 0.2 2.0 —
181 through 270 days 492.0 26.3 38.7 2.0
271 days to 1 year 52.3 1.4 63.9 2.1
Greater than 1 year 89.9 3.9 75.1 7.6
Total $ 2,852.5 $ 74.6 $ 214.2 $ 12.1

15.1

Appendix to Statistical Supplement

2021 Significant Items

•Third quarter of 2021 amortization of the cost of reinsurance of $19.7 million before tax, or $15.5 million after tax.

•Third quarter of 2021 reserve assumption updates resulting in a reserve reduction of $215.0 million before tax, or 169.9 million after tax, in our Unum US group long-term disability product line and reserve increases of $2.1 million, $6.4 million, and $25.1 million before tax, or $1.7 million, $5.1 million, and $19.8 million after tax, in our Closed Block long-term care, Closed Block individual disability, and Closed Block group pension product lines, respectively.

•Third quarter of 2021 impairment loss of $12.1 million before tax, or $9.6 million after tax, on previously capitalized internal-use software that we no longer plan to utilize.

•Second quarter of 2021 amortization of the cost of reinsurance of $19.7 million before tax, or $15.5 million after tax.

•Second quarter of 2021 cost related to the early retirement of debt of $67.3 million before tax, or $53.2 million after tax.

•Second quarter of 2021 impairment loss of $13.9 million, or $11.0 million after tax, on a right-of-use (ROU) asset related to an operating lease for office space that we do not plan to continue using to support our general operations.

•Second quarter of 2021 U.K. tax rate increase from 19 percent to 25 percent, effective April 1, 2023, which resulted in $24.2 million of additional tax expense through continuing operations for the revaluation of our deferred tax assets and liabilities.

•In December 2020, we completed the first phase of a reinsurance transaction, pursuant to which Provident Life and Accident Insurance Company, The Paul Revere Life Insurance Company, and Unum Life Insurance Company of America, wholly-owned domestic insurance subsidiaries of Unum Group, and collectively referred to as "the ceding companies", each entered into separate reinsurance agreements with Commonwealth Annuity and Life Insurance Company (Commonwealth), to reinsure on a coinsurance basis effective as of July 1, 2020, approximately 75 percent of the Closed Block individual disability business, primarily direct business written by the ceding companies. On March 31, 2021, we completed the second phase of the reinsurance transaction, pursuant to which the ceding companies and Commonwealth amended and restated their respective reinsurance agreements to reinsure on a coinsurance and modified coinsurance basis effective as of January 1, 2021, a substantial portion of the remaining Closed Block individual disability business that was not ceded in December 2020, primarily business previously assumed by the ceding companies.

In December 2020, Provident Life and Casualty Insurance Company (PLC), also a wholly-owned domestic insurance subsidiary of Unum Group, entered into an agreement with Commonwealth whereby PLC will provide a 12-year volatility cover to Commonwealth for the active life cohort (ALR cohort). On March 31, 2021, PLC and Commonwealth amended and restated this agreement to incorporate the ALR cohort related to the additional business that was reinsured between the ceding companies and Commonwealth as part of the second phase of the transaction. As part of the amended and restated volatility cover, PLC received a payment from Commonwealth of approximately $18 million.

In connection with the second phase of the reinsurance transaction, Commonwealth paid a total ceding commission to the ceding companies of $18.2 million. The ceding companies transferred assets of $767.0 million, which consisted primarily of cash and fixed maturity securities. In addition, we recognized the following in the first quarter of 2021 related to the second phase:

•Net realized investment gains totaling $67.6 million, or $53.4 million after tax, related to the transfer of investments.

•Increase in benefits and change in reserves for future benefits of $133.1 million, or $105.1 million after tax, resulting from the realization of previously unrealized investment gains and losses recorded in accumulated other comprehensive income.

•Transaction costs totaling $6.2 million, or $5.0 million after tax.

•Reinsurance recoverable of $990.0 million related to the policies on claim status (DLR cohort).

•Payable of $307.2 million related to the portfolio of invested assets associated with the business ceded on a modified coinsurance basis.

•Cost of reinsurance, or prepaid reinsurance premium, of $43.1 million related to the DLR cohort. The total cost of reinsurance recognized on a combined basis for the first and second phases was $854.8 million for which we amortized $20.0 million, or $15.8 million after tax, during the first three months of 2021.

•Deposit asset of $5.0 million related to the ALR cohort. The total deposit asset recognized on a combined basis for the first and second phases was $91.8 million.

2020 Significant Items

•In connection with the first phase of the previously-mentioned reinsurance transaction, the ceding companies paid a total cash ceding commission to Commonwealth of approximately $438 million and transferred additional assets consisting primarily of fixed maturity securities and cash totaling $6,669.8 million. PLC received a payment of $62 million from Commonwealth related to the 12-year volatility cover for the business reinsured during the first phase of the transaction. In addition, we recognized the following in the fourth quarter of 2020 related to the first phase:

•Net realized investment gain of $1,302.3 million before tax, or $1,028.8 million after tax, related to the transfer of investments.

•Increase in benefits and change in reserves for future benefits of $1,284.5 million, or $1,014.7 million after tax, resulting from the realization of previously unrealized investment gains and losses recorded in accumulated other comprehensive income.

•Transaction costs totaling $21.0 million, or $16.6 million after tax.

•Net tax benefit of $36.5 million.

•Reinsurance recoverable of $6,141.5 million representing the ceded reserves related to the DLR cohort.

•Cost of reinsurance, or prepaid reinsurance premium, of $815.7 million related to the DLR cohort, of which we recognized amortization expense of $2.6 million, or $2.0 million after tax.

•Deposit asset of $88.2 million related to the ALR cohort.

•Fourth quarter of 2020 reserve increases of $151.5 million and $17.5 million before tax, or $119.7 million and $13.8 million after tax, related to long-term care and group pension, respectively.

•In December 2020, Northwind Holdings redeemed the remaining $35.0 million of principal on the Northwind notes, and was released of any contractual collateral requirements.

•Third quarter of 2020 costs related to organizational design update of $23.3 million before tax and $18.6 million after tax.

•Second quarter of 2020 impairment loss of $12.7 million, or $10.0 million after tax, on a ROU asset related to an operating lease for office space that we do not plan to continue using to support our general operations.

•In June 2016, the Financial Accounting Standards Board (FASB) issued an update that amended the guidance on the impairment of financial instruments. This update added an impairment model known as the current expected credit loss model that is based on expected losses rather than incurred losses, and will generally result in earlier recognition of allowances for losses. This new model applies to financial instruments such as mortgage loans, fixed maturity securities classified as held-to-maturity, and certain receivables. This update also prospectively modified the other-than-temporary impairment model used for available-for-sale fixed maturity securities such that credit losses are recognized as an allowance rather than as a reduction in the amortized cost of the security. We adopted this update effective January 1, 2020 using a modified retrospective approach through a cumulative-effect adjustment as of January 1, 2020 which resulted in a decrease to retained earnings of $18.9 million, a decrease to mortgage loans of $8.3 million, a decrease in reinsurance recoverable of $1.8 million, a decrease in accounts and premiums receivable of $13.5 million, a decrease in deferred income tax liability of $5.0 million, and an increase to other liabilities of $0.3 million.

16.1

Appendix to Statistical Supplement - Continued

2019 Significant Items

•2019 cost related to the early retirement of debt of $27.3 million before tax and $21.6 million after tax.

•In February 2016, the FASB issued an update that changed the accounting and disclosure requirements for leases. These changes include the requirement for lessees to report most leases on their balance sheets, regardless of whether the lease is classified as a finance lease or an operating lease. For lessees, the initial lease liability is equal to the present value of lease payments and a corresponding asset, adjusted for certain items, is also recorded. The expense recognition for lessees remained similar to previous accounting requirements for capital and operating leases. We adopted this update effective January 1, 2019 using a modified retrospective approach through a cumulative-effect adjustment as of January 1, 2019 which resulted in a decrease to retained earnings of $3.4 million, an increase to other assets of $117.7 million, a decrease in deferred income tax of $0.4 million, an increase to other liabilities of $122.0 million, and a decrease to income tax payable of $1.3 million.

16.2

Non-GAAP Financial Measures

We analyze our performance using non-GAAP financial measures which exclude or include amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. We believe the following non-GAAP financial measures are better performance measures and better indicators of the revenue and profitability and underlying trends in our business:

•Consolidated adjusted operating revenue, which excludes realized investment gains or losses;

•After-tax adjusted operating income or loss, which excludes realized investment gains or losses and amortization of the cost of reinsurance as well as certain other items, as applicable;

•Adjusted operating return on equity, which is calculated using after-tax adjusted operating income or loss and excludes from equity the unrealized gain or loss on securities and net gain on hedges;

•Leverage ratio, which excludes the unrealized gain or loss on securities and net gain on hedges, and the non-recourse debt and associated capital of Northwind Holdings, LLC prior to pay off in December 2020; and

•Book value per common share, which is calculated excluding AOCI.

Realized investment gains or losses and unrealized gains or losses on securities and net gains on hedges depend on market conditions and do not necessarily relate to decisions regarding the underlying business of our Company. Leverage ratio and book value per common share excluding certain components of AOCI, certain of which tend to fluctuate depending on market conditions and general economic trends, are important measures.

As previously discussed, we have exited a substantial portion of our Closed Block individual disability product line through the two phases of the reinsurance transaction that were executed in December 2020 and March 2021, respectively. As a result, we exclude the amortization of the cost of reinsurance that was recognized upon the exit of the business related to the DLR cohort of policies. We believe that the exclusion of the amortization of the cost of reinsurance provides a better view of our results from our ongoing businesses.

We may at other times exclude certain other items from our discussion of financial ratios and metrics in order to enhance the understanding and comparability of our operational performance and the underlying fundamentals, but this exclusion is not an indication that similar items may not recur and does not replace net income or net loss as a measure of our overall profitability.

For a reconciliation of the most directly comparable GAAP measures to these non-GAAP financial measures, refer to the "Reconciliation of Non-GAAP Financial Measures" beginning on page 16.4, other than book value per common share, which is presented on page 2.

16.3

Reconciliation of Non-GAAP Financial Measures

Three Months Ended
September 30 June 30 March 31 December 31 September 30 June 30 March 31 December 31 September 30
2021 2020 2019
Total Revenue $ 2,969.7 $ 2,993.0 $ 3,072.0 $ 4,273.5 $ 2,996.3 $ 3,021.2 $ 2,871.1 $ 3,034.6 $ 2,960.0
Excluding:
Net Realized Investment Gain (Loss) (0.1) 0.9 84.6 1,304.9 4.4 33.8 (144.0) 9.2 (26.2)
Adjusted Operating Revenue $ 2,969.8 $ 2,992.1 $ 2,987.4 $ 2,968.6 $ 2,991.9 $ 2,987.4 $ 3,015.1 $ 3,025.4 $ 2,986.2

16.4

Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income (Loss) Average Allocated Equity(1) Annualized Adjusted Operating Return on Equity
Three Months Ended September 30, 2021
Unum US $ 70.2 $ 4,527.8 6.2 %
Unum International 23.7 803.9 11.8 %
Colonial Life 63.2 1,570.3 16.1 %
Core Operating Segments 157.1 6,902.0 9.1 %
Closed Block 25.8 4,114.0
Corporate 27.6 (930.3)
Total $ 210.5 $ 10,085.7 8.3 %
Three Months Ended September 30, 2020
Unum US $ 148.7 $ 4,439.5 13.4 %
Unum International 4.9 753.3 2.6 %
Colonial Life 72.8 1,580.6 18.4 %
Core Operating Segments 226.4 6,773.4 13.4 %
Closed Block 55.0 4,239.0
Corporate (35.5) (1,491.8)
Total $ 245.9 $ 9,520.6 10.3 %

(1) Excludes net unrealized gain (loss) on securities and net gain on hedges and is calculated using the stockholders' equity balances presented on page 16.8.

16.5

Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income (Loss) Average Allocated Equity(2) Annualized Adjusted Operating Return on Equity
Nine Months Ended September 30, 2021
Unum US $ 303.5 $ 4,523.9 8.9 %
Unum International 62.5 801.0 10.4 %
Colonial Life 196.7 1,597.9 16.4 %
Core Operating Segments 562.7 6,922.8 10.8 %
Closed Block 188.6 4,019.5
Corporate (42.6) (983.1)
Total $ 708.7 $ 9,959.2 9.5 %
Nine Months Ended September 30, 2020
Unum US $ 538.9 $ 4,484.9 16.0 %
Unum International 33.3 769.6 5.8 %
Colonial Life 208.4 1,577.3 17.6 %
Core Operating Segments 780.6 6,831.8 15.2 %
Closed Block 102.6 4,180.2
Corporate (113.1) (1,626.2)
Total $ 770.1 $ 9,385.8 10.9 %

(2) Excludes unrealized gain (loss) on securities and net gain on hedges and is calculated using the stockholders' equity balances presented on page 16.8. Due to the implementation of a FASB update for which the beginning balance of 2020 for certain stockholders' equity line items were adjusted, we are computing the average allocated equity for 2020 using internally allocated equity that reflects the adjusted beginning balance at January 1, 2020. As a result, average equity for the nine months ended September 30, 2020 for certain of our segments will not compute using the historical allocated equity at December 31, 2019.

16.6

Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income (Loss) Average Allocated Equity(3) Adjusted Operating Return on Equity
Year Ended December 31, 2020
Unum US $ 651.4 $ 4,458.2 14.6 %
Unum International 51.9 797.7 6.5 %
Colonial Life 264.5 1,584.1 16.7 %
Core Operating Segments 967.8 6,840.0 14.1 %
Closed Block 183.8 3,979.2
Corporate (146.2) (1,395.2)
Total $ 1,005.4 $ 9,424.0 10.7 %
Year Ended December 31, 2019
Unum US $ 816.3 $ 4,526.6 18.0 %
Unum International 88.4 757.9 11.7 %
Colonial Life 272.7 1,558.6 17.5 %
Core Operating Segments 1,177.4 6,843.1 17.2 %
Closed Block 104.4 3,842.2
Corporate (141.2) (1,764.5)
Total $ 1,140.6 $ 8,920.8 12.8 %

(3)Excludes unrealized gain (loss) on securities and net gain on hedges and is calculated using the stockholders' equity balances presented on page 16.8. Due to the implementation of a FASB update for which the beginning balances of 2020 and 2019 for certain stockholders' equity line items were adjusted, we are computing the average allocated equity for 2020 and 2019 using internally allocated equity that reflects the adjusted beginning balances at January 1, 2020 and 2019, respectively. As a result, average equity for the years ended December 31, 2020 and 2019 for certain of our segments will not compute using the historical allocated equity at December 31, 2019 and 2018, respectively.

16.7

Reconciliation of Non-GAAP Financial Measures - Continued

Average allocated equity is computed as follows:

9/30/2021 6/30/2021 12/31/2020 9/30/2020 6/30/2020 12/31/2019 12/31/2018
Total Stockholders' Equity $ 11,118.2 $ 10,947.5 $ 10,871.0 $ 10,892.2 $ 10,561.4 $ 9,965.0 $ 8,621.8
Excluding:
Net Unrealized Gain (Loss) on Securities 836.0 911.4 1,067.7 1,104.5 963.1 615.9 (312.4)
Net Gain on Hedges 69.5 77.5 97.8 158.7 186.2 187.8 250.6
Total Adjusted Stockholders' Equity $ 10,212.7 $ 9,958.6 $ 9,705.5 $ 9,629.0 $ 9,412.1 $ 9,161.3 $ 8,683.6
Three Months Ended Nine Months Ended Twelve Months Ended Three Months Ended Nine Months Ended Twelve Months Ended
9/30/2021 12/31/2020 9/30/2020 12/31/2019
Average Adjusted Stockholders' Equity $ 10,085.7 $ 9,959.2 $ 9,424.0 $ 9,520.6 $ 9,385.8 $ 8,920.8

16.8

Reconciliation of Non-GAAP Financial Measures - Continued

Three Months Ended September 30 Nine Months Ended September 30
2021 2020 2021 2020
(in millions) per share* (in millions) per share* (in millions) per share* (in millions) per share*
Net Income $ 328.6 $ 1.60 $ 231.1 $ 1.13 $ 664.5 $ 3.24 $ 657.6 $ 3.23
Excluding:
Net Realized Investment Gains and Losses
Net Realized Investment Gain Related to Reinsurance Transaction (net of tax expense of $—; $—; $14.2; $—) — — — — 53.4 0.26 — —
Net Realized Investment Gain (Loss) (net of tax expense (benefit) of $—; $0.6; $3.8; $(21.9)) (0.1) — 3.8 0.01 14.0 0.07 (83.9) (0.41)
Total Net Realized Investment Gain (Loss) (0.1) — 3.8 0.01 67.4 0.33 (83.9) (0.41)
Items Related to Closed Block Individual Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction Costs (net of tax benefit of $—; $—; $29.2; $— ) — — — — (110.1) (0.53) — —
Amortization of the Cost of Reinsurance (net of tax benefit of $4.2; $—; $12.6; $— ) (15.5) (0.08) — — (46.8) (0.24) — —
Total Items Related to Closed Block Individual Disability Reinsurance Transaction (15.5) (0.08) — — (156.9) (0.77) — —
Net Reserve Decrease Related to Reserve Assumption Updates (net of tax expense of $38.1; $—; $38.1; $—) 143.3 0.70 — — 143.3 0.70 — —
Impairment Loss on Internal-Use Software (net of tax benefit of $2.5; $—; $2.5; $—) (9.6) (0.05) — — (9.6) (0.05) — —
Cost Related to Early Retirement of Debt (net of tax benefit of $—; $—; $14.1; $—) — — — — (53.2) (0.26) — —
Impairment Loss on ROU Asset (net of tax benefit of $—; $—; $2.9; $2.7) — — — — (11.0) (0.05) (10.0) (0.05)
Impact of U.K. Tax Rate Increase — — — — (24.2) (0.12) — —
Costs Related to Organizational Design Update (net of tax benefit of $—; $4.7: $—; $4.7) — — (18.6) (0.09) — — (18.6) (0.09)
After-tax Adjusted Operating Income $ 210.5 $ 1.03 $ 245.9 $ 1.21 $ 708.7 $ 3.46 $ 770.1 $ 3.78

*Assuming Dilution.

16.9

Reconciliation of Non-GAAP Financial Measures - Continued

Year Ended December 31
2020 2019
(in millions) per share * (in millions) per share *
Net Income $ 793.0 $ 3.89 $ 1,100.3 $ 5.24
Excluding:
Net Realized Investment Gains and Losses
Net Realized Investment Gain Related to Reinsurance Transaction (net of tax expense of $273.5; $—) 1,028.8 5.05 — —
Net Realized Investment Loss, Other (net of tax benefit of $20.9; $4.5) (82.3) (0.40) (18.7) (0.09)
Total Net Realized Investment Gain (Loss) 946.5 4.65 (18.7) (0.09)
Items Related to Closed Block Individual Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction Costs (net of tax benefit of $274.2; $—) (1,031.3) (5.06) — —
Amortization of the Cost of Reinsurance (net of tax benefit of $0.6; $—) (2.0) (0.01) — —
Net Tax Benefits of Reinsurance Transaction 36.5 0.18 — —
Total Items Related to Closed Block Individual Disability Reinsurance Transaction (996.8) (4.89) — —
Long-term Care Reserve Increase (net of tax benefit of $31.8; $—) (119.7) (0.59) — —
Group Pension Reserve Increase (net of tax benefit of $3.7; $—) (13.8) (0.07) — —
Costs Related to Organizational Design Update (net of tax benefit of $4.7; $—) (18.6) (0.09) — —
Impairment Loss on ROU Asset (net of tax benefit of $2.7; $—) (10.0) (0.05) — —
Cost Related to Early Retirement of Debt (net of tax benefit of $—; $5.7) — — (21.6) (0.11)
After-tax Adjusted Operating Income $ 1,005.4 $ 4.93 $ 1,140.6 $ 5.44

*Assuming Dilution.

16.10

Reconciliation of Non-GAAP Financial Measures - Continued

After-Tax Adjusted Operating Income Average Allocated Equity Annualized Adjusted Operating Return on Equity
Three Months Ended September 30, 2021
Unum US Supplemental and Voluntary $ 91.7 $ 2,084.4 17.6 %
Three Months Ended June 30, 2021
Unum US Supplemental and Voluntary $ 89.9 $ 2,083.8 17.3 %

16.11

Reconciliation of Non-GAAP Financial Measures - Continued

September 30 December 31
2021 2020 2020 2019
Debt $ 3,441.4 $ 3,378.6 $ 3,345.7 $ 3,326.6
Including:
Lease Liability 87.3 109.6 105.9 114.7
Excluding:
Non-recourse Debt — 33.9 — 78.1
Adjusted Debt and Lease Liability $ 3,528.7 $ 3,454.3 $ 3,451.6 $ 3,363.2
Total Stockholders' Equity $ 11,118.2 $ 10,892.2 $ 10,871.0 $ 9,965.0
Excluding:
Net Unrealized Gain on Securities and Net Gain on Hedges 905.5 1,263.2 1,165.5 803.7
Northwind Capital — 987.3 — 984.6
Equity, As Adjusted 10,212.7 8,641.7 9,705.5 8,176.7
Debt, As Adjusted and Lease Liability 3,528.7 3,454.3 3,451.6 3,363.2
Total Adjusted Capital $ 13,741.4 $ 12,096.0 $ 13,157.1 $ 11,539.9
Leverage Ratio 25.7 % 28.6 % 26.2 % 29.1 %

16.12

Report a Problem

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Description
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