Greetings, and welcome to TopBuild's Second Quarter 2021 Earnings Conference Call. Operator provided instructions. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host today, Ms. Tabitha Zane, Vice President of Investor Relations. Thank you. You may begin.

Thank you, and good morning. On the call today are Robert Buck, President and Chief Executive Officer; and John Peterson, Chief Financial Officer. We have posted senior management formal remarks and a PowerPoint presentation that summarizes our comments on the Investor Relations section of our website at topbuild.com. Many of our remarks will include forward-looking statements, which are subject to known and unknown risks and uncertainties, including those set forth in this morning's press release as well as in the company's filings with the SEC. The company assumes no obligation to update or supplement forward-looking statements that become untrue because of subsequent events. Please note that some of the financial measures to be discussed on this call will be on a non-GAAP basis. The non-GAAP measures are not intended to be considered in isolation or as a substitute for results prepared in accordance with GAAP. We have provided a reconciliation of these financial measures to the most comparable GAAP measures in a table included in today's press release and in the presentation accompanying this call. I will now turn the call over to Robert Buck.

Good morning, and thank you for joining us today. I want to start by thanking our entire TopBuild team for their continued hard work and dedication. Our strong second quarter performance is a direct result of their commitment to excellence in all that they do. This continues to be a great operating environment for TopBuild and one that we believe could last for the foreseeable future. Unlike the housing boom of two decades ago, which featured excess supply, rampant speculation and lax credit controls, this current housing growth is being driven by strong pent-up demand, extremely limited housing inventory, an improving economy and low interest rates. Governing this growth and elongating the cycle are material and labor constraints for all trades in our industry. Evidence of this is clearly indicated by completions, which have remained relatively flat over the past year. While we are optimistic some of these supply chain constraints will begin to ease by year-end, the extension of the build cycle has created a healthy backlog. Turning to our second quarter results. We again demonstrated the strength of our operating model and our ability to pass material cost increases through with selling price adjustments. Revenue increased 29.1%, 18.3% on a same-branch basis. Adjusted operating profit grew 55.5% and adjusted EBITDA increased 39.1%. Adjusted operating margin expanded 270 basis points. Adjusted EBITDA margin expanded 130 basis points and adjusted net income per diluted share increased 64.3% to $2.76. As expected, TruTeam saw a strong sequential increase in customer pricing from the first to the second quarter. With material allocation and labor constrained, every branch is focused on striking the optimal balance between price and volume, understanding that at the end of the day, our goal is driving profitable growth. Service Partners continue to do an outstanding job managing cost increases and customer pricing, reporting its highest adjusted operating margin since the spin in June 2015. The team also continues to expand its contractor base and grow share with existing customers. John will cover more segment details in his prepared comments. Turning to material. With fiberglass on allocation, spray foam supply slowly normalizing and demand remaining strong, we expect both TruTeam and Service Partners to continue to drive higher selling prices throughout the year. Knauf and Johns Manville are on track to bring on their loose-fill lines in the fourth quarter and plant capacity is under constant review within the industry. Our commercial business in both segments continues to improve as delayed projects resume and new projects are initiated. Bid activity for both light and heavy commercial remains strong and our backlog is healthy. On a same-branch basis, commercial revenue increased 20.8% compared to the second quarter of last year, marking the fourth consecutive quarter of commercial revenue improvement. Our heavy commercial teams are busy and the types of projects we are winning and working on include health care facilities, large distribution centers and warehouses. Regarding light commercial, as residential homes evolve, demand for services such as restaurants, certain malls and other infrastructure to support the new communities should grow significantly. The vast majority of our residential branches perform like commercial installation and the teams at our local branches are keenly aware of these opportunities and the importance of establishing relationships with small general contractors in their respective markets who control these types of projects. We remain very bullish with regard to the $5 billion commercial market, both heavy and light. And we expect our commercial business will continue to strengthen as we move through the year. On the capital allocation front, we completed three acquisitions in the second quarter: American Building Systems, Creative Conservation, both of which we discussed on our last call; and RJ Insulation, which closed in June and is expected to generate approximately $4 million in annual revenue. Year-to-date, we've completed five acquisitions which are expected to generate approximately $221 million of revenue on a pro forma full-year basis. Over the six years, we've acquired 19 companies that combined are generating over $800 million of annual revenue, and they are creating tremendous value for our stakeholders. During the same period, we expanded and enhanced our M&A team and the integration of acquisitions is a core competency. Our focus remains on acquiring low-run installation and distribution companies around our core of insulation as well as related adjacent products. With a robust pipeline of prospects, we expect to stay very busy on this front through 2021. We also used our capital in the second quarter to repurchase almost 74,000 shares, and year-to-date, we've repurchased 123,000 shares. We are pleased that our Board of Directors approved a new $200 million share repurchase program, demonstrating a high level of confidence in our financial performance and our strong cash generation. Since implementing our first share repurchase program in 2016, we have returned over $410 million to shareholders. One area that is growing increasingly important for all stakeholders is ESG. This remains a priority, and we recently dedicated additional resources towards this effort. Our approach includes: maintaining our focus on safety and continuing to improve the well-being of our employees; ensuring that our workforce reflects the diversity of the communities in which we operate; incorporating energy-efficient solutions in our residential and commercial projects; and tracking and reporting energy usage and waste generation across our footprint. On the environmental front, in addition to our core insulation business, which drives improved energy efficiency in all the communities in which we operate, I would remind you of our TopBuild Home Services group which is at the forefront of building science and building code compliance. Our expertise in this area is concentrated on advancing environmentally conscious construction. For example, our Environments for Living program helps builders construct high-performance homes that save energy and reduce greenhouse emissions. In addition, our extensively trained home energy raters provide evaluation, testing and independent verification required to be considered an ENERGY STAR-compliant home. Before turning the call over to John, I wanted to note that in late June, we were pleased to learn that TopBuild was moving from the Russell 2000 to the Russell 1000 Index. Some of you may remember that at the time of the spin in June 2015, our market cap was approximately $1.1 billion. Today, it is over $6 billion, more than a 450% increase. This move is clearly a recognition of our strong growth and the tremendous value we have created for our stakeholders over the past six years. Looking ahead, we are confident in our ability to grow our business and continue to provide great value for our stakeholders. John will now discuss our financial results.

Good morning, everyone. As Robert noted, this is a great operating environment for TopBuild, and our strong second quarter results provide solid evidence of the strength of our business model and our ability to successfully manage and optimize our input cost and pricing as well as our overall cost structure. Moving to our results in the second quarter. Net sales increased 29.1% to $834.3 million, primarily due to an 11.8% increase in sales volume, a 6.5% increase in price and $70.2 million of revenue from six acquisitions: Garland, LCR, Ozark, ABS, Creative Conservation and RJ Insulation. For the first six months of 2021, net sales increased 21.4%, primarily driven by increased selling prices, sales volume and $97.6 million of revenue from acquisitions. Adjusted gross margin increased 140 basis points in the second quarter and 90 basis points in the first half of 2021 to 29.2% and 28%, respectively, driven by higher selling prices, lower depreciation expense and insurance costs primarily offset by material inflation. On a same-branch basis, adjusted gross margin expanded 190 basis points in the second quarter. Adjusted operating profit in the second quarter grew 55.5% to $129.9 million with a corresponding margin improvement of 270 basis points to 15.6%. For the first six months, adjusted operating profit increased 47.7% to $227.1 million with the corresponding margin improvement of 260 basis points. Adjusted EBITDA for the second quarter was $149.8 million compared to $107.8 million in the second quarter of 2020, a 39.1% increase. And adjusted EBITDA margin expanded 130 basis points to 18%. As a reminder, in the second quarter of last year, our depreciation expense was approximately $5 million higher due to a reduction in the carrying value of older assets that the company was no longer utilizing. For the first six months of 2021, adjusted EBITDA grew 35.5% to $265.7 million, and adjusted EBITDA margin was 16.8%, a 170 basis point improvement over first half 2020. Second quarter SG&A as a percent of sales was 13.8% compared to 15.1% in the second quarter of 2020. The year-over-year decrease was primarily the result of higher sales, lower share-based compensation and lower legal fees. Adjusted income for the second quarter was $91.6 million or $2.70 per diluted share compared to $55.7 million or $1.68 per diluted share. For the first six months of 2021, adjusted income was $158.7 million or $4.78 per diluted share compared to $101.6 million or $3.04 per diluted share. Second quarter adjustments to net income were $1.6 million, primarily related to acquisition expenses. Adjustments to net income in the first six months of 2021 were $16.7 million, primarily tied to $13.9 million of debt refinancing cost and the remainder related to acquisition expenses and the COVID-19 leave plan initiated last March. Our effective tax rate for the quarter was 26.1% and 24% for the first six months of the year. Interest expense in the second quarter of 2021 was $6.1 million compared to $8.3 million in the prior year, primarily driven by lower interest rates on our new senior notes and borrowings under the amended credit agreement. CapEx for the second quarter was $16.3 million or 2% of sales and for the first six months was $28.6 million or 1.8% of sales, consistent with our long-term guidance of 2% of sales. Working capital as a percent of trailing 12-month sales was 9.9% versus 10.5% a year ago. This decrease was due to improvement in past due accounts receivable at both TruTeam and Service Partners. We ended the second quarter with net leverage of 0.9x using trailing 12 months adjusted EBITDA. Total liquidity at June 30, 2021, was $640.5 million, including cash of $261.7 million and accessible revolver of $378.8 million. Operating cash flow was $202.2 million for the six months ended June 30. Now let's turn to our segment results. TruTeam sales increased a robust 29.8% in the second quarter to $605.6 million. On a same-branch basis, revenue grew 15.4%. The increase in sales was driven by revenue from acquisitions, same-branch volume growth and higher selling prices. Second quarter adjusted operating margin for TruTeam was 16.6%, a 140 basis point improvement. Service Partners' second quarter sales were up a strong 26.4% to $273.4 million, driven by an increase in both volume and higher selling prices and to a lesser degree, acquisitions. Second quarter adjusted operating margin for Service Partners was 15.7%, a 410 basis point improvement from 2020. Moving to 2021 annual guidance. Based on builder orders, commercial activity, low housing inventory and anticipated low interest rates, we remain optimistic this will be a very good year for residential and commercial construction, and TopBuild will benefit from this healthy environment. However, as we noted in May, our guidance assumes some level of industry-wide material and labor constraints, which have already led to an extended build cycle and higher-than-normal backlog. On the flip side, these constraints, coupled with low inventory and strong demand, should lead to a healthy residential and commercial construction environment for the foreseeable future. Based on our first half results, acquisitions completed since our last earnings release and internal forecast, we are now projecting total sales to be between $3.290 billion and $3.370 billion, a $70 million increase on the low end of the range and a $50 million increase on the high end. Adjusted EBITDA is now expected to be between $565 million and $590 million, a $33 million increase on the low end of the range and a $28 million increase on the high end. This assumes a range of residential new housing starts of between 1.475 and 1.525 million which is an increase from first quarter guidance based on recent housing activity. Now let me turn the call back over to Robert.

Thank you, John. Our entire company remains focused on achieving profitable growth through operational excellence and thoughtful and balanced capital allocation. As we look to the rest of the year, we expect solid full year performance of both TruTeam and Service Partners. The housing market is strong, fueled by low interest rates, pent-up demand and very little inventory. This is a good operating environment for TopBuild and should remain so for the foreseeable future. As always, I thank the entire TopBuild team for their focus on working safely to deliver value, quality and service to our customers. Operator, we are ready for questions.

Operator provided instructions. Our first question comes from Stephen Kim with Evercore ISI.

Good results as always. First question I had for you relates to the effect of cycle times on pricing, particularly in TruTeam. Obviously, TruTeam had — probably has more impact from that. Last quarter, I think it was somewhere in the range of about 100 basis points headwind to pricing due to these extended cycle times at the builders. Curious what that you think that was in 2Q? And also non-insulation products, I think you also mentioned might be a bit of a headwind to pricing and just wanted to see if you could quantify that as well?

Yes, Stephen, so this is John. Yes, you're right, going back to first quarter results, we talked about it on the call last time that TruTeam because of the extended build cycle, the ability to drive pricing and get pricing into our P&L basically was delayed a little bit. So as we said on that call, we expected the second quarter to be significantly better and really almost current. And I think you've seen the result of that in what we reported today. So much, much better in terms of the timing on the TruTeam side, some very small delay tied to the build cycle, but very de minimis versus what we had. And you're right. Last quarter, it was about a 100 basis point delay. Service Partners, obviously, first quarter and second quarter much more timely in terms of the ability to drive pricing and get into the market. And again, second quarter, great performance there on Service Partners. There are other products, as you mentioned, where we are seeing — in fact, most products have some level of inflation tied to them. And I think we've been successful pretty much across the board in terms of adjusting our selling prices accordingly and getting full value of what we need.

So what I'm hearing is really not much of a meaningful headwind to call out from either the extended cycle times or the non-insulation products, right?

That's exactly what you're hearing, Stephen. Thank you.

All right. Second question I had relates to, more broadly, the — again, the cycle time impact. But this time, I'm curious about its potential impact on volume and your overall overhead leverage. What we're hearing is that the time it's taking the builders to build homes is lengthening. I think a lot of builders said it lengthened by a couple of weeks for the large public builders in the last quarter. I think private builders probably have had more of an impact than that. But I'm curious as to whether you think that this extended cycle time that's happening here in the middle of the year is going to lead to unusual seasonality in the business as it relates to when your products get installed, if you think that that could lead to unusual seasonality and/or could there be a consequent bulge in or surge in your activity as you head into, let's say, the winter months of next — of this upcoming year. And then kind of part of that, in general, is consolidation in the homebuilding business a headwind or a tailwind to your market share?

Stephen, this is Robert. So I'll try to answer that from three or four different perspectives. So start with seasonality. I'd say given the strong backlogs that probably the industry has built, not just us, I see that seasonality being smoother as we go through the winter, unless there's a harsh winter coming at us; we would expect third quarter is always busy as the public builders are trying to get through all their closings. I'll come back to that in a minute, but fourth quarter and going into the first quarter next year, given the backlog, we'd expect a smoother curve versus some seasonality we previously saw. I think if you think about the public builders with their closings coming up here in, I'll say, October, early November time frame, it will be interesting to see how much of that gets to the funnel here as the entire industry is facing some constraints. We would say material is getting slightly better as we're going into the back half of the year. But I think what we see and what we hear from other trades is labor continues to pop up as a continued constraint here. So it will be good to see. I think it is a healthy backlog for the industry. I think we expect to see less seasonality because of that. But to your point about, is our spike coming, I think it'll just be to know how much the industry as a whole can get through that funnel as we work through the next, I will say, two quarters here, especially given the public builder closings and going towards the end of the year. And your last point on builder consolidation — relative to us, obviously, we service builders of all sizes and have great relationships with large public builders. Overseeing some of that consolidation, I'd say there's nothing less than a positive for us given our relationships and the footprint of what we cover across the country with the public builders. Some of the regional builders are doing some consolidation as well. So I'd say for us overall, a positive. And as we look at our kind of mix shift among builders, we haven't seen a huge change there from that perspective.

Our next question comes from Phil Ng with Jefferies.

This is Maggie on for Phil. I guess kind of following up on Stephen's question just now, we've been hearing pretty broadly from the homebuilders this dynamic of slow order growth to catch up on backlogs and such. I guess, how are you seeing this play out in your business? And are there any differences to call out between national versus more regional builders? And what type of impact do you expect this to have on your demand over the next few quarters?

Yes. Definitely, do we hear that from the builders? The answer is yes. We're hearing where some of them are tapping the brakes, if you will. But there is a good healthy backlog in the industry as well. So I think all of us are going to be working through that backlog. We'll see how the whole industry works that backlog through the funnel here. But there's a healthy backlog even as some public builders, as you've heard, are tapping the brakes in some markets. Relative to the large publics and the regionals or the custom builders, some of that lag time or cycle time could be extended for some of the regionals and the smaller builders a little further out than the public builders. Typically, we've said in the past that we're on the job sites in about 60 days or something like that. But I would say we've seen that go out as much as 30 to 60 days in additional time to that, just given the cycle time and what's happened to trades in front of us. I think if you look at some of the builders reporting where the biggest delays are, if you think about framing some of those trades that come before our trade, I think we see that in some of those cycle times getting elongated across all builders, maybe more on those regional and custom builders, but the publics are obviously seeing it as well.

Okay. Great. Super helpful. And then my second question is the guidance revision implies full year margin expansion well ahead of what you were initially forecasting. So can you just walk us through some of the pieces in there? And what's driving your confidence in the more favorable outlook on margins?

Sure, Maggie. First of all, obviously, we're three months further along. So more certainty, obviously, as we're now halfway through the year. I think a little more confidence around our ability to manage input costs. Obviously, you've seen some great results in the second quarter of our ability to manage the inflationary pressure, primarily on material vis-à-vis selling prices, and another three months of our productivity initiatives kicking in. So I think what you saw was just the next step as we do guidance, obviously, we always attempt to refine that each quarter. And so you're just seeing a little more confidence around top line, around our ability to deliver price vis-à-vis an inflationary environment. And again, great confidence in what the operations teams are doing from a productivity standpoint.

Our next question comes from Adam Baumgarten with Zelman & Associates.

I guess starting out, given some of the pretty robust pricing trends you guys are seeing that assuming you're accelerating, how should we think about the formula that you guys have laid out in the past for every 50,000 increase in starts, you guys generate $90 million in revenue, should that be higher at this point? Or is it too preliminary to kind of move that up?

Yes, Adam, I think — this is John. We do that typically every year when we do our initial guidance, we'll give the long-range modeling that you're referring to. And you're right. What we've said is for a 50,000 start, it's $90 million of revenue on the residential side of the business on top. I would say we're not going to update that number probably until next time we do the 2022 guidance, which would be our fourth quarter call. But I would say generally, if your suspicion is the number's higher than $90 million, then you're correct; between specialty pricing, additional acquisitions, et cetera, the number would get north of that. But again, we'll get more specific on that as we enter 2022 and give guidance.

Got it. Okay. And then just on some of the capacity shifts that are out there, primarily by Owens Corning, any impact you expect from their kind of capacity movements around the western part of the U.S.?

No. I think they talked about in their earnings and net neutral. So I think as they sell Santa Clara and as they open up some more capacity in Utah and Arizona, I think they expect a net neutral in that type of move. And I think generally, with all materials out there, be it fiberglass, be it foam, be it cellulose, we would say that capacity of plus or minus 1.5 million housing start capacity out there that seems about an appropriate number that you probably heard us say before.

Our next question comes from Michael Rehaut with JPMorgan.

Wanted to focus for a moment just on the bigger picture from an acquisition standpoint. Obviously, this year, it's been pretty active. And I believe you said in your opening remarks that the pipeline still looks pretty robust. At the same time, you have a pretty broad footprint and the industry is consolidating at a decent rate. I was hoping if you could give us a kind of a bigger picture view of the amount — if you have any type of studies in terms of the amount of opportunity that remains, particularly for a mid- to larger size standpoint that's out there? And in particular, I'm focused on the residential side. Obviously, the commercial part of the business is wide open. But how do you think about the remaining piece of the pie that's out there from the residential side over the next two or three years?

Michael, this is John. So I'll give it right now, starting with a little bit of history here in terms of the past 10 months. I think we've done roughly revenue tied around $280 million worth of acquisitions, most of that in our core space of residential insulation and commercial insulation. So we think there's plenty of white space going forward in terms of opportunities. I do think that you can never predict exactly when something gets across the finish line from a mergers and acquisition perspective. But I think we have a very, very active pipeline. So we remain very confident that we're going to consume most of our, call it, excess liquidity or capital in the world of M&A. And that can be — your focus on residential installation certainly is probably where a large portion of our acquisition targets are, but also commercial. And then we constantly look at other options available to us, other ancillary products, other areas of insulation, et cetera, as opportunities for us. But we remain pretty confident that we're going to continue to see the majority of our capital deployed in those areas. And again, for all the right reasons, we love it; it delivers good strong top- and bottom-line results, and we drive, as you know, significant synergies as we do M&A and a good history of delivering that.

And Michael, just to add to John's comments, we put more resources in this area. We really think that we absolutely have a core competency in the integration of what we do with these acquisitions after we've acquired them to drive that value John talked about. So really confident in our M&A strategy, confident in our approach, confident in our targets. As you know, we're selective with who we go after and how we execute post-acquisitions. So we're really confident in our strategy.

Okay. I appreciate that. I guess, secondly, perhaps just on the margin front and also kind of a bigger picture question over the next two or three years, I believe for both TruTeam and Service Partners, perhaps more so for TruTeam, but you've talked about incremental margins in the low-to-mid 20s range. So there's still further runway for both businesses. As you look at the margin expansion this year, I was hoping to get a sense from you of what percent is driven by volume versus positive price-cost and how we should think about the opportunity over the next two or three years in terms of the primary drivers of further expansion?

Yes, Michael. If I think what's gotten us to this point, it's great leverage on our fixed overhead, and we think there's plenty of that left in our future, certainly. Good acquisitions and integration of acquisitions and the synergies they bring — again, plenty of that left in our future for sure. And great productivity at both segments between TruTeam and Service Partners. We're constantly working at both in the back office and at our branch locations from an execution standpoint. So I do think this year, to date, we're something north of that 27% or just about that 27% in terms of our pull-throughs on a same-branch basis. But we feel pretty confident about the ability to continue to deliver that on a go-forward basis. If you take our guidance, the back half of the year, and you take the midpoint, I think we're at the upper end of that range in terms of the same-branch pull-through once you back out the M&A that we've done. So I think there's plenty of room left for us to continue to expand margins with good tailwinds in the industry: good fixed cost leverage, good productivity and good management of our input cost of labor and material, which, again, there's good evidence of that, and I think there's plenty left in our future.

Our next question comes from Reuben Garner of The Benchmark Company.

Maybe just looking at TruTeam versus Service Partners. Service Partners volume in the last four quarters has been very strong. As we move into the back half of the year, should we expect maybe those trends to reverse? I think the comps are a little easier for TruTeam. Any color that you have on that dynamic?

Yes, this is John. So we don't break out the guidance in terms of segment information or top line. I think both businesses, if you look at our second half growth based on our guidance, both businesses are going to do great in terms of pricing. And I think from a volume standpoint, both are going to be around the total that we provided. You're right, the comps on Service Partners get a little bit more difficult in the second half of the year. So generally, I don't think you're going to see a major swing between what we've had and what we expect to have.

Got it. And then my second question is more of a clarification and a reminder. I think you've talked about this in the past, but the starts outlook that you have, I think, around 1.5 million at the midpoint, that would imply, I guess, the first half was closer to 1.6 million, that would imply a slower second half. Is that actually a true starts outlook? Or is that more — I know completions have been closer to 1.4 million. Is it more of a combination of starts and completions? How do you guys think about that? Are you really expecting the housing start number to go back to 1.4 million in the second half? Or are you kind of incorporating the labor challenges and your addressable market, so to speak, for this year?

Yes, it's the latter. Certainly, as we said in our prepared remarks last quarter and this quarter, the data we're providing and projecting is based on a very constrained environment, both material and labor, more so material than labor. So yes, it's more like the starts that we get to work on at the phase and the stage that we work on the project. So I would expect probably when starts are done at the end of the year, they'll probably be slightly higher than what we projected, but ours is more of what can we get to from a work standpoint and deliver.

Next question comes from Keith Hughes with SunTrust Robinson Humphrey.

I have a question on pricing. Pricing up in both segments, I think a bit more in Service Partners. Can you talk about what's allowing you to get more price, given that the input inflation would be pretty similar between the two?

Yes, Keith, it's really a function of the P&L. If you look at the Service Partners P&L versus TruTeam, the material content is obviously much, much greater in Service Partners. So as you're trying to recover the impact of inflationary input cost, Service Partners is going to have to drive a higher selling price as a percentage in order to maintain or expand margins. So it's really a function of the fact that the percentage of cost that material makes up is much greater at Service Partners. A very small piece would be that timing thing we talked about, where Service Partners is able to deliver pricing a little bit quicker to the market than TruTeam, but by far the bigger piece is the material content as a percent of the total.

Okay. And second question, in the breakout of residential versus commercial same-branch sales growth, commercial was actually a little bit faster growing on the same-branch basis. It is a little surprising. You talk about pacing the business there, is that one-time projects? Or is this something that commercial finally got the stride under it right now?

Keith, I think it's really a function of year-over-year performance. Commercial was disproportionately hit last year versus the residential business. Last year, we talked about some states actually locking down. We talked about the extended build cycle having a much more dramatic impact on our commercial business, especially heavy commercial, where you can only let so many trades on the jobsite at a certain time. So that's really the function you're seeing: we're back on the job sites now at a more normal cadence. And so you're just seeing a better comp year-over-year that's disproportionately benefiting commercial.

Our next question comes from Ryan Gilbert with BTIG.

First question is on pricing in TruTeam. It seems like there are some indications that homebuyers are becoming maybe a little more price sensitive than they were in prior quarters. And I don't think that's necessarily filtered back to the builders yet, in the sense that their primary focus is just getting homes closed. But I'm wondering if you've noticed any changes in your negotiations with homebuilders as it relates to increasing prices in TruTeam?

Ryan, this is Robert. I think you've seen additional material cost increase announcements come out. In fiberglass, there was definitely one in June; one supplier pushed an increase to September, early third quarter type of increase. Other materials have also announced increases, including spray foam, which has seen significant increases given the MDI component that was limited in the fall of last year and the Texas freeze situation that affected petrochemicals in February. Inflation has continued. We're still working with our builder customers. I think the team did a great job in the second quarter and continues to work with our builder customers on pricing for the back half of the year. But I think if you think about a builder today, given those elongated cycle times, service and being there when you say you're going to be there and having the material to do the work for them is extremely critical. We're doing a great job of delivering that service — delivering on the time that we're supposed to be there, having the material for them, and sticking to commitments so we don't hold up any other trade. That's a big value add of TopBuild because we can move labor, material and equipment around, and our systems allow us to do that, which gives what I call five-star service to the builders in this type of environment.

Got it. Second question on Service Partners. It seems like insulation material shortages have helped maybe expand or deepen your customer market share and customer base. I'm wondering if you had any comments on how we should think about the stickiness of your market share gains or the distribution customer base as the supply situation slowly normalizes over the course of the next few quarters?

Ryan, I think as supply comes back, which we see maybe easing a little bit but not much, we think it's going to continue to be tight for the remainder of the year heading into 2022. Service Partners has done a great job of a few things: expanding with current customers by offering more or broader product assortments; expanding services to new contractors; and focusing on service. In this time, the last thing a contractor can handle is not having material or not having delivery on time, so they're not holding up the jobsite or the next trade. The Service Partners team has done a nice job focusing on the right service metrics and communicating with the customer. That communication is critical, and the team has done a nice job of doing that. I think those things will allow us to continue to see healthy margin performance in our distribution business.

Our next question comes from Ken Zener with KeyBanc Capital.

Good morning, everybody. So price is pretty strong. Your operational leverage is pretty strong. Let me start on what I consider more of the spot market, which is the distribution part of the business. The margins you've gotten, are those — I apologize — are those record margins? It just seems like 16% margin, if I got that correct, is pretty high. Is that really a function of the net pricing you're getting, basically your cheaper cost of inventory versus what the spot market is? Is that the main driver there, when I think about 16% versus the 10%–11% range?

Yes. So it is a record margin in the quarter, Ken. I think it's really a lot of things — the culmination of an awful lot of things. Back in 2018, when we had another significant shortage, we intentionally walked away from some business for folks that weren't necessarily willing to pay what we felt was the appropriate selling price. We've had a new management team put in place over the last couple of years that's been putting their strategy in place, the capabilities and the customer metrics. What you're seeing is a culmination of a lot of those changes along with a very tight material-constrained environment. It's hard to pick out one or two things because this is a culmination of many changes: bringing good people onto the team and delivering to customers what they need, which is the products when and where they need them. The other thing is our ability to deliver productivity and manage our expense buckets. The Service Partners organization is executing with very minimal additional fixed overhead, delivering a lot of leverage in the business. So I think you're seeing all that and, quite frankly, with material as tight as it is right now, the environment is relatively good to operate in from a distribution standpoint.

So just sticking with that distribution, I know you provide market share data for your combined company in terms of the installation combined with distribution. It just occurs to me, can you talk to what you think your share is of the distribution market, given that it seems even on that side of the business the supply-demand dynamics have turned very favorable for you as opposed to the installation side? Have you ever talked about what your share of distribution is separate from the insulation side?

Ken, no, we have not. We talk about the fact on residential new construction that we believe we deliver something a little north of 10% of all material from an installation standpoint, but we have not publicly provided specifics around the overall distribution market share.

At this time, I would like to turn the call back over to Mr. Robert Buck for closing comments.

Thank you for joining us today. We look forward to talking with you on our third quarter call in early November.

Thank you, ladies and gentlemen. This does conclude today's teleconference. You may disconnect your lines at this time, and thank you for your participation.