Good afternoon, everyone, and welcome to Global Industrial’s Third Quarter 2021 Earnings Conference Call. We also note that today’s event is being recorded. At this time, I would like to turn the call over to Mike Smargiassi, Investor Relations. Please go ahead, Mike.

Thank you, and welcome to the Global Industrial third quarter 2021 earnings call. Leading today's call will be Barry Litwin, Chief Executive Officer; and Tex Clark, Senior Vice President and Chief Financial Officer. Formal remarks will be followed by a question-and-answer session. Today's discussion may include certain forward-looking statements. It should be understood that actual results could differ materially from those projected due to a number of factors, including those described under the forward-looking statements caption, and under risk factors in the company's annual report on Form 10-K and quarterly reports on Form 10-Q. The press release is available on the company's website and has been filed with the SEC in a Form 8-K. This call is the property of and is copyrighted by Global Industrial Company. I will now turn the call over to Barry Litwin.

Thanks Mike. Good afternoon, everyone and thank you for joining us. We delivered a solid third quarter performance and are very pleased with our execution across the business. Despite a modest decline in net sales, customer demand was strong and accelerated in the quarter with continued growth in core product lines led by private label. Continued constraints within the supply chain contributed to a significant increase in open orders, which negatively impacted top line results in two ways. First, due to delays in order fulfillment times, our conversion of customer demand into net sales was much slower than our typical conversion cycle. Second, we believe that the combination of both extended lead times, as well as the volatility of in-stock positions on key products caused customers to defer buying decisions and limited our ability to maximize sales. Gross margin set a new quarterly record of 36.8%. And we delivered over $30 million of operating income in the quarter with an operating margin of 11%, matching our quarterly margin record. This was a significant achievement in a difficult environment. Our operating performance reflects the efforts of our associates as they continue to execute on our ACE strategy and manage through supply chain challenges. This includes strong execution in a number of key areas, including price intelligence and analytics. Our enhanced pricing capabilities were essential to our topline and margin performance in the quarter. Investments in this area are providing timely insights that allow us to capture price in line with the market while continuing to deliver value to our customers. Also, private brand. We have seen continued growth in our global industrial and other private branded products, which deliver high quality at an attractively priced offering to customers as well as driving a higher composite gross margin. It also allows us to leverage more than 40 years of private brand experience to deliver product innovation while providing greater insight into our procurement process and control of our supply chain. Also, digital initiatives and new branding. Our continued investments in digital capabilities are generating a better online customer experience through our new search engine, taxonomy and personalization. Our name change to Global Industrial Company, new logo, and company awareness campaigns are helping drive brand recognition and casting a wider net to attract customers. Finally, our one-to-one managed selling organization, under the leadership of Claudia Hughes, is driving increased demand and advancing our selling strategy. As we move forward and look to 2022 and beyond, we are making further investments in the business to position us for sustainable growth, profitability, and success. We are continuing to invest in talent. And in September, we welcomed Alex Tomey to the newly created position of Chief Merchandising Officer, where he will be responsible for developing and driving merchandising strategy and operations. On the heels of this appointment, we introduced our Trash Talk, E connected trash cans and a Floor Care Equipment line. We also recently launched a new GPO relationship and look forward to developing this new business opportunity. Finally, next week, we will host our National Trade Show in Nashville, Tennessee, and look forward to showcasing our global product offering and extensive vendor relationships. In conclusion, there is a level of excitement across the company because the challenges of the last year and a half have made us stronger, more creative, and more resilient, while elevating the value we bring to the market. We are executing on our strategy and enhancing our ability to deliver an exceptional customer experience. There are signs that the general business environment remains healthy as indicated by our demand for core product categories. While supply chain, labor, and freight disruptions continue, we are proactively managing these challenges and utilizing our operational flexibility and entrepreneurial approach to address them. And we have been very pleased with our ability to deliver strong margins in the current operating environment. We are investing strategically in the business, remain disciplined in our cost management, and believe we are well positioned for the future. I will now turn the call over to Tex.

Thank you, Barry. I will now address our performance in more detail. In the third quarter, revenue was $277.4 million, a decline of approximately 3% over Q3 of last year. U.S. average daily sales declined 3.5%, while Canadian average daily sales increased 1.3% in local currency. Sales improved each month during the quarter, and in an effort to normalize results against the surge benefit of PPE sales in 2020, I would note our two-year CAGR was 6.6%. We saw continued growth in core product lines, and our private label offering once again increased as a percentage of total sales. Our performance was highlighted by growth in our managed sales channels, as well as e-commerce orders, which continue to increase as a percentage of total transactions. Customer demand expanded in the quarter, and the rate of growth improved each month. However, due to the supply chain environment, we experienced extended fulfillment times and continued to see an elevated number of open orders for both stock and drop-ship products. We are cautiously optimistic that the supply chain will normalize over the next six months. Consumable products within the pandemic assortment, including PPE and sanitizing supplies, made up approximately 3% of sales in the third quarter, which is in line with the second quarter of this year and our pre-pandemic levels in the low single digits. This compares to approximately 11% of sales in the third quarter of last year. Customer demand for non-PPE products was healthy in the quarter, reflecting the continued mix shift to core product lines. I would like to remind everyone that the fourth quarter of 2021 will have 61 selling days, while the fourth quarter last year contained 66 selling days. Additionally, in the fourth quarter of 2020, DDS improved approximately 16%, and PPE and sanitizing supplies made up roughly 9% of sales. Gross profit for the quarter was $102 million, roughly flat from last year. Gross margin was a quarterly record of 36.8%, up 100 basis points from the prior year and up 80 basis points on a consecutive quarter basis. Gross margin performance reflects the impact of price rationalization, favorable product margins as the private label offering captured a larger share of our sales mix, and the benefit of lower costs FIFO inventory sell-through with increasing selling prices. While supply chain pressures, including ocean freight, remain elevated to date, we have been able to largely mitigate their impact. We anticipate that our ongoing initiatives to drive higher margin sourcing channels, price analytics, and freight optimization should help us maintain our margin profile in the current environment, subject to the normal variations arising from product and customer mix, which do vary by season. Selling distribution and administrative spending for the quarter was $71.4 million or 25.7% of net sales, up 90 basis points as a percentage of sales from last year and down 120 basis points on a sequential quarter basis. SG&A primarily reflects increased marketing investments to support customer demand shift to core product lines and private label, heading away from PPE, as well as increased distribution center compensation. We continue to maintain strong cost controls, but as the labor market remains tight, we do expect to see additional wage pressure. Operating income from continuing operations was $30.6 million, and operating margin was 11%, equal to our record high margin quarter realized in the third quarter of 2020. Total depreciation and amortization expense in the quarter was $0.9 million. Capital Expenditures for the third quarter were $1.3 million, and we expect total 2021 capital expenditures in the range of $4 million to $5 million, primarily comprised of maintenance-related capital. Operating cash flow from continuing operations was $18.8 million in the quarter. Let me now turn to our balance sheet. We have a very strong liquid balance sheet with a current ratio of 1.6 to 1. As of September 30th, we had over $54 million in cash, zero debt, and availability of $72.5 million of our $75 million credit facility, which was recently extended through October 2026 on largely the same terms. We maintained significant flexibility to fully execute on our strategic plan and continue to fund our quarterly dividend. As a result, our Board of Directors declared a quarterly dividend of $0.16 per share of common stock, and we anticipate continuing a regular quarterly dividend in the future. This concludes our prepared remarks today. Operator, please open the call for questions.

Our first question today comes from Ryan Merkel from William Blair. Please go ahead with your question.

Thanks. And good afternoon.

Hi Ryan.

Hey Ryan.

So, I wanted to start with your comments on limited product availability and the increase in open orders or the product shortages brought on based, or was it isolated to several items? And then are you going to book the open orders next quarter? And if so, how big is the impact?

Yes. It's a great question, Ryan, and I would tell you that I think there was a fairly even balance between the type or I'd say the mix of products that we saw flow through. I mean, certainly our private label balance of sales has been very strong, given the core growth, but certainly in terms of open percentages, we definitely saw a fair mix between both stock and drop ship, and the extended lead times that are occurring in the supply channels support each of those markets. We definitely have seen, as we've said in the prepared remarks, elevated open orders during the period as our revenue continued to grow at least book demand. And we've seen a fairly smooth percentage of back-order reductions. We've been very creative relative to how we're trying to drive the flow through of the supply, given the challenges in the channel right now. We continue to see some fairly healthy customer demand come through. And I think the organization has been fairly resilient in how we're trying to pull through products, both from drop shippers as well as overseas manufacturers. So, we'll see a fairly smooth and consistent flow through of that product as far as we can see right now.

Okay. That's helpful. And just to follow up. Is there a way to quantify the impact in the quarter? Was it a couple points of sales growth that you lost or was it bigger?

Yes. It's not something we...

Yes. Go ahead, Barry.

It's not something we would necessarily quantify or disclose really in the marketplace, but certainly if you're out of certain key products, it's definitely going to impact some of your top-line growth. And we definitely had that impact in the period. But I think our book-to-bill rates relative to how we looked at the business was challenged due to that. So, we certainly had plenty of demand, and I think we're going to continue to try to quantify and look at what that impact is longer term. But I think from the actual numerics, we usually don't go through that and disclose it.

Yes. Ryan, I can supplement that a little bit. So, if you think about, Ryan, if we reported net sales down 3%, but our customer demand was actually up year-over-year? So, we saw growth. When you think about that delta, it's going to be more than 3 points clearly, but in that kind of single-digit range of impact. So, it was not ominous and obviously our supply chain challenges do continue to exist, but we are fairly cautiously optimistic that that will continue to get a normal fair share of our flow through into Q4 and then into the New Year.

Got it. Okay. That's helpful. And then for my follow-up, I was impressed with your gross margins this quarter. Obviously, it improves a lot since the first quarter. What was the growth rate of private label? And if you have it to percent of sales for the quarter, and then I'm curious, if higher inflation boosted your gross margins? Tex, I think you might have mentioned that in your remarks. How big, if so, how big was the impact?

Yes. And I'll take that Barry, and then you can supplement. So, Ryan, obviously our private label products, while again, we'll tend to update that on an annual basis rather than quarter-to-quarter. It was our fastest growing sourcing channel in the period, which obviously does contribute to an increase in gross margin rate and also provides that sustainability that we see as part of the core strategy, moving product and moving customers with that high-value product that we reproduce under our private brands. So that's an ongoing opportunity. And absolutely there is a benefit from price increases in the market and being able to time those really monitoring the market, using our analytics and intelligence capabilities, and the software we use to really monitor pricing, where you're able to capture some price on the front end as costs are going up. And again, you get that FIFO benefit to be able to sell through. So, there is definitely played a part in it, both strategically and timing to help support that growth, but continuing to improve. And again, you mentioned obviously Q1 as a reference point, as you remember Q1, we had some pretty significant impact from ocean freight and some other freight challenges in that period, which kind of highlighted that those domestic freight challenges and costs are really behind us. That was a transitory impact in the first quarter, and we're really working through those. Those ocean freight costs, which are continued to be elevated but we've done a pretty good job at this point of being able to pass those through to our customers.

Great. Thanks. All right. I'll pass it on.

And ladies and gentlemen, with that, we will end today's question-and-answer session as well as today's conference call. We do thank you for attending today's presentation. You may now disconnect.