Good day and welcome to the Nephros, Inc. First Quarter 2022 Financial Results Conference Call. All participants will be in a listen-only mode. Please note this event is being recorded. I would now like to turn the conference over to Kirin Smith with PCG Advisory. Please go ahead.

Good afternoon, everyone. This is Kirin Smith with PCG Advisory. Thank you all for participating in Nephros' first quarter 2022 conference call. Before we begin, I would like to caution that comments made during this conference call by management will contain forward-looking statements regarding the operations and future results of Nephros. I encourage you to review Nephros' filings with the Securities and Exchange Commission, including, without limitation, the company's Forms 10-K and 10-Q to identify specific factors that may cause actual results or events to differ materially from those described in the forward-looking statements. Factors that may affect the company's results include, but are not limited to the impact of the COVID-19 pandemic, Nephros' ability to successfully timely and cost effectively develop, seek, and obtain regulatory clearance for its products and services offerings. The rate of adoption of its products and services by hospitals and other health care providers. The success of its commercialization efforts and its effect on the business of existing and new regulatory requirements and other economic and competitive factors. The contents of this conference call contain time-sensitive information that is accurate only as of the date of the live call today, May 4, 2022. The company undertakes no obligation to revise or update any statements to reflect events or circumstances after the date of this conference call except as required by law. I would now like to turn the call over to Nephros’ President and Chief Executive Officer, Andy Astor. Andy, please go ahead.

Thank you, Kirin. Good afternoon, everyone. I apologize for my voice; I am just getting over a cold. With me on the call today also is Wes Lobo, our Chief Commercial Officer who will also provide an update on our commercial progress. I'll begin the call with an acknowledgment that the first quarter financial results of 2022 were not strong. Net revenue decreased by 20% year-over-year and net loss has increased significantly. I also want to remind you, though, of my comments from our last earnings call on February 23 after listing our recent accomplishments during that call. I said, "I believe these are strong indicators of progress and cause for optimism. But not all of these accomplishments will show significant results in Q1 or even Q2; building scalability will have a bigger return in the second half of 2022 and, more importantly, sets us up for sustainable growth in the long run." My perspective on this topic has not changed. Leading indicators remain strong in each of our three business segments. In Water Filtration, for example, our active customer count increased by 17% year-over-year to an all-time high of 1,276 customers with a retention rate well over 90%. Our pathogen detection systems group is actively pursuing agreements to provide products and services to two significant partners. And in our Specialty Renal Product subsidiary, we completed our response to the FDA on schedule, and are now waiting for the agency's response to our request for 510-K clearance of our second generation HDF product. I'll turn the call over now to Wes Lobo, our Chief Commercial Officer for a closer look at our sales and marketing activities. Then I'll return to review our financial results and to provide some brief closing comments. Wes, please go ahead.

Thank you, Andy. Good afternoon, everyone. It's a privilege to be joining you on today's call. As Andy just mentioned, we are coming off of a tough quarter in terms of our financial results. And while it is true that we fell short of our financial expectations, it is also true that we've made great progress, particularly on the sales and marketing front that sets us up for success. First, as announced in our April 26 press release, we officially shared our new website and branding. In our February earnings call, I stated that the goal of this initiative was to make our procedure to find easier to contact and to clearly communicate our value proposition in an easy-to-understand and measurable way. I'd like to thank our marketing department and the wider Nephros team who delivered on this commitment on time and on budget. The launch of our new website was an important milestone for Nephros, as we now have the digital architecture to better articulate our value proposition and provide easier discovery of product solutions as well as timely relevant materials for our customers. In addition, the platform allows us to better leverage the power of SEO or Search Engine Optimization, and run targeted lead generation campaigns. To say one example of such a campaign, we recently received market feedback that some of our peers in the industry were challenged by supply chain constraints, causing them to push out lead times for infection control filters to weeks or even months. Nephros is in the deliberate and favorable position of having healthy inventory levels to support our customers. And so we have launched an awareness and lead generation campaign to capitalize on this opportunity. This type of campaign was not even possible three months ago. Now onto our Filtration Business segment. For the healthcare market, one of our main goals is to grow our programmatic or planned business to lower our reliance on unpredictable emergency response business. Of course, we will always be ready to support emergency customers with the sense of urgency and responsiveness they've come to trust with Nephros. In support of the goal to grow our planned healthcare business, we are targeting new customer acquisition through a land and expand strategy. What does land and expand mean? Our initial transaction with a new customer or landing an account tends to be a small dollar value in the low thousands. Taking the form of pilots and demonstrations of our filter systems. It is also these pilots and demonstrations that often lead customers to expand their Nephros filter program to include additional touch points with patients, staff, and visitors, such as ice machines, sinks, showers, or central sterile processing. Account values can grow from the low thousands to tens and even hundreds of thousands. The land and expand model hinges on getting new customers on the treadmill. Therefore, new customer sites and overall active customer sites are great leading indicators for sales growth. To that extent, we had healthy Q1 growth as we saw our overall active customer sites grow by the aforementioned 17% year-over-year. To further support our customers and anticipated growth, we recently strengthened our sales team to allow for more dedicated coverage in our defined regions and improve our ability to reach and connect with more customers. In dialysis water, sales were on plan and continue to serve as a steady growth business for Nephros. In commercial filtration, in February, we stated that we started shipping filters to a large quick service restaurant or QSR national chain. I'm happy to report that our supplier agreement is to provide beverage filters to over 2,500 Chipotle locations in the US. We will be shipping the majority of this opportunity in Q2; an expected replacement cycle on this opportunity is about every six months. As we prove our execution capability to the parties involved, we expect the brand equity from this relationship to unlock additional opportunities in the foodservice and beverage space going forward. Now on to our Pathogen Detection business, the team has been laser-focused on closing agreements with two strategic testing partners. We anticipate these new relationships and other revenue-generating opportunities in Q2 to yield a steady build of potential sales in upcoming quarters. Our 2022 goal for this business is to demonstrate sustainable growth, and we are confident that we are on the right trajectory. Looking ahead with a new digital infrastructure, the complement of a full sales team, and a more structured approach to customer acquisition and customer retention, I am confident that we are putting the right pieces in place to capture and close more opportunities and ultimately achieve our expected growth and profitability. Thank you, and I will now turn the call back over to Andy.

Thank you, Wes. And I will now review our financial results. We reported fourth quarter net revenue of $2.2 million, a 20% decrease over the prior year. We attribute the decrease to two primary factors. First, 2021 revenue included an unusually high emergency response component, while 2022 was more typical of first quarter results in prior years. Second, two large customer orders expected to close in the first quarter were delayed. Net consolidated loss for the quarter was $2.0 million, compared with $0.5 million in 2021. Primary contributing factors to the increased loss were lower sales, lower gross margins, and investments in SG&A or sales, general and admin. In addition, first quarter results from 2021 were favorably skewed by the forgiveness of our $500,000 PPP loans. Consolidated adjusted EBITDA in the quarter was negative $1.5 million, compared with negative $0.7 million in 2021. Consolidated gross margins in the quarter were 47% compared with 58% in 2021. This decrease is primarily due to global inflationary and supply chain trends in addition to some inventory expiration. We are implementing a price increase, our second in the last 10 months, which we expect will improve gross margins beginning in June. We continue to target future gross margins to be in the range of 55% to 60%. Consolidated research and development expenses in the quarter were $0.6 million, approximately unchanged from 2021. Consolidated sales, general and administrative expenses in the quarter were $2.3 million, compared to $2.0 million in 2021. Our cash balance on March 31, 2022, was $5.4 million. In light of our Q1 financial results and the volatility of our revenues, we believe it is prudent to withdraw our 2022 revenue guidance. Our optimism for the year remains high, and we reassert that our current cash balances are expected to suffice for the foreseeable future. Please refer to today's press release for more details about the calculation of adjusted EBITDA and its reconciliation to GAAP net income or loss. Additional information about our results, including our Water Filtration, Pathogen Detection, and Renal Products business segments will be found in our filing on Form 10-Q, which we expect to file this week, perhaps today. That concludes the financials. And now for just a couple of brief closing comments. Most importantly, we recognize that quarters such as this one are challenging for our co-investors. But as we have stated repeatedly, we decided about a year ago to invest in scalable commercial and operational infrastructures and to balance short-term results with long-term sustainable growth. We continue to believe these investments will pay off this year. As always, I would like to thank each of our Nephros employees and our strategic partners for their unwavering focus on providing unsurpassed products and services to our customers. And thanks also to you, our devoted investors, for your continued confidence, especially during challenging quarters. Please continue to stay in touch. This concludes our formal presentation remarks. We will now take questions from the audience. Jason, please open the call for questions.

Our first question comes from Anthony Vendetti from Maxim Group.

Thanks, Andy. If you could provide a little more color on the two large customers, you said that you were hoping to close this quarter. Did those close since the conclusion of the first quarter? Are those still pending? And do you have an approximate value either in total or if each one of those deals?

They have not closed as of today. We do expect them to close this quarter. There's no concern about that. Each has their own story, but there are just normal disconnects between the suppliers and vendors in terms of timing. So I have no concern about that. In terms of size, we weren't specific because, but roughly speaking, as I said, the shortfall was roughly 50:50 between delayed large customers and lower emergency response than last year, which was uncharacteristically high in Q1 last year.

Okay, so the emergency response was uncharacteristically high last year, but just lower than expected this year, or at least half the shortfall is related to—

It was actually from—sorry to interrupt, Anthony, it was actually pretty normal. In four of the last five years, Q1 is quite low on an emergency response basis due to the colder weather months, and we talked about that. Last year was uncharacteristically high, which yields a challenging comparable.

Okay, that's helpful. And then the QSR customers that you signed up last quarter, any updates on how that's progressing?

Yes, Wes provided an update during his chat. We did say that it is Chipotle, and that will be in 2,500 locations. We expect the bulk of those to ship this quarter.

The bulk this quarter, okay. And then—

And there will be, I’m sorry. And it would be on a six-month replacement basis.

Every six months. Okay. Any other update on the pathogen detection business? Is that starting to ramp up, or is it still very early?

Both. It is an early stage venture. As was described, we are in negotiations with two significant testing organizations that we are quite optimistic about.

Now that you've announced the actual QSR, Chipotle is very well—Chipotle is very well known. Have you seen or do you expect to see an increased interest from other QSRs because obviously the first contract is the most difficult, right? And so have you seen or do you expect to see increased interest from other QSRs at this point?

I certainly do. Wes, would you like to answer the question?

Sure. Andy. Thanks, Anthony. Yes, as you know, and I did say that for us, it's about executing on the current order. As we prove our execution capability to the different parties involved with this specific Chipotle opportunity, the brand equity from this relationship is absolutely something that we're looking to unlock additional opportunities in the foodservice and beverage space going forward. I mean, the short answer is yes.

Our next question comes from Marc Wiesenberger, B. Riley Securities.

Hey, good afternoon, this is Sahil Kazmi on for Marc. Thanks for the comprehensive update. At a high level, I got the pricing strategy question. I believe that Nephros instituted about an 8% price increase in the third quarter of last year. Just wondering if you can talk about plans for any additional price increases in the near term, and maybe just in general, how you think about your pricing strategy in the near to long term.

Yes, I did just mention that we are implementing a price increase in the last couple of weeks, our second in 10 months. It is a more significant price increase that is necessary to pass along the costs, which is largely why our gross margin was depressed this quarter from 58% in the first quarter of last year to 47% this year. So we will have price increases; two price increases over the past 10 months, and we will try to keep our prices as low as we can for our customers. We will also simultaneously target a 55% to 60% gross margin, as we've stated.

Excellent, thank you. And then I believe you've also talked about leveraging your capabilities across both medical and commercial filtration to healthcare customers. I'm wondering if you could frame your current penetration of bundled sales and your expectations of how that evolves both in the near and maybe medium term.

I see. Our medical filters are designed to focus on the removal of bacteria, viruses, and endotoxins. But they do not address taste and odor the way our commercial filters do; that's just the nature of the kinds of filters. They also have very different pricing profiles. So we combine the two of them to not only give ultra-pure water but also ultra-good-tasting water to our customers. The cross-sell opportunity is significant. I wouldn't say that it's earth-shattering, but we cross-sell quite often. We also believe that over time, as water quality continues and water quality issues become more and more important in this changing world, we believe the cross-selling will also take place in the other direction, where commercial operations will be purchasing medical filters to keep their drinking water safer, not just better tasting.

Next question comes from Henry Link, a Private Investor.

Hi, Andy. Yes, what's the status of the Renal Products Company?

So SRP, the Specialty Renal Products is the subsidiary that has built our second generation HDF dialysis assist machine. And that was submitted, as many of you know, to the FDA for approval last June. We received 14 questions from the FDA, clarifications for the most part, and we promised to deliver those by the end of Q1, which we did. We are now waiting for what we hope will be positive news from the FDA, and we hope to have that as soon as the middle of the year. But the FDA obviously operates on its own schedule. But that's when we are looking for further news from the FDA.

By June?

Well, we are hoping that by the middle of the year, we will hear from the FDA. But obviously that's not something that we control here, but I don't expect it to be significantly before that.

Okay. Now do you have any inventory, or do you have to build it up after they approve it?

No, we'll have a small inventory. As we've said, for a couple of years now, our goal is not to roll this out on a wide basis too quickly. This FDA clearance is great, and then you need operational experience. Our plan is to roll it out to just a couple of clinics in the second half of this year to demonstrate its efficacy and convenience, and make any tweaks that are necessary so that we can do a rollout in 2023. That's been our hope and plan for this year.

Our next question comes from Robert Smith from Center for Performance Investments.

Hi, Andy. Thanks for taking my question. This was kind of a real surprise to me. I can imagine that your comments in late February's kind of—I just didn't connect that with the possible performance that you showed for the first quarter. My question is that it's also difficult for me to circle and connect the enthusiasm for the second half and then you withdrawing your revenue targets or how the year looks as a whole, so maybe you can—I usually am not particularly interested in the next quarter; I am a long-term investor, but I am interested in trying to get some more clarity to this as the year unfolds. So what can you share with me in that respect?

What I can share with you is that we have built and are building an infrastructure that we believe will drive greater volumes of customers, which we have some indication of with the 17% increase in the customer count. We know that we have excellent products and excellent customers that come back and buy our products again and again. We know that quarters can be fickle, and that individual quarters sometimes, as happened this quarter, many factors sort of pile up on each other to yield results that may not be optimal. What I can tell you about the year is that I cannot predict how Q2, Q3, or Q4 will behave. But because the things are taking the time they are taking, we just didn't think it was prudent to leave a 25% to 30% growth number out there when we don't have the reasonable certainty to say that it’s still very, very possible. I am not really sure how better to answer the question because we give guidance when we have a high level of certainty. If something changes, and certainly the results in this quarter did reflect a change, we want to ensure that we communicate openly and honestly with our shareholders and our investors.

And with the first month ends so to speak in the second quarter, do you have any additional feel for this?

We do not have a practice of reporting quarters four weeks in; I will tell you that, like many companies, Nephros’ quarterly revenue patterns tend to be backloaded, so it doesn't make sense to evaluate quarterly results at this time.

Okay, yes. I surely accept that. So with the price increase coming in June, right? So that will be fully implemented in the second half.

Yes.

So your enthusiasm for the second half would seem to be quite powerful.

I concur.

Alright. And then as far as Chipotle goes, I don't have the details on what the actual units are? Is that the kind of their units or—?

I believe it's just about all of them.

Okay, great. Well, that's certainly a feather in your cap, and it's a great name.

Thank you, sir.

So I wish you well, and I'm on board, but this took me aback a little bit. I'm a long-term investor and I see the promise of the company. I hope you can execute and implement it. Thanks again.

There are no more questions in the queue. This concludes our question and answer session. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.