Good day, and thank you for standing by. Welcome to the comScore Second Quarter 2021 Financial Results Conference Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, John Tinker. You may begin.

Thank you, operator. Before we begin our prepared remarks, I'd like to remind all of you that the following discussion contains forward-looking statements. These forward-looking statements include comments about our plans, expectations, and prospects and are based on our view as of today, August 9, 2021. We disclaim any duty or obligation to update our forward-looking statements to reflect new information after today's call. We will be discussing non-GAAP measures during this call for which we have provided reconciliations in today's press release and on our website. Actual results in future periods may differ materially from those currently expected because of the number of risks and uncertainties, including those related to the COVID-19 pandemic and its economic impact. These risks and uncertainties include those outlined in our 10-K, 10-Q, and other filings with the SEC, which you can find on our website.

Thank you, John, and thank you everyone for joining us today. With me are Greg Fink, our CFO, and other members of management. The first half of 2021 represented a turning point for comScore as the completion of the recapitalization transaction was a critical milestone for us. With this transaction behind us, we can now focus on growing our business and investing in new products in ways that we have been constrained over the past few years. That said, I am proud of the contract signing accomplishments in the quarter. Some of the contract signings have taken longer than anticipated, but we expect that they will produce revenue later this year and into 2022. Before I discuss the quarter, I would like to share with you the landscape that comScore's measuring and why we believe we have a world-class platform that measures media in the ways our clients are demanding today. We recently ran an op-ed piece in MediaPost that discussed this topic in quite a bit of detail. In that op-ed piece, we discussed how comScore is leading a fundamental change in how media is measured and transacted in the 21st century. We are helping the market move forward with measurement that includes six critical considerations. First, measurement needs to be passive and impression-based. Impressions are the common language across media and inventory. Second, media impressions need to be properly deduplicated so advertisers can measure their true impression and apply frequency management to their messaging. Third, modern measurement must be built by a company grounded in technology, research, and big data management. Fourth, we believe modern measurement is about audiences, not age and gender demographics. This modern measurement requires a high focus on privacy. Lastly, and most importantly, we believe that the company needs deep experience in digital, TV, and movie measurement. Now let me discuss the quarter. We continue to feel some effects of the pandemic on some of our products and our bottom line. However, we are pleased to have a higher amount of total contract value year-over-year in the quarter. Signing new and expanded agreements can take time, but we are beginning to see momentum increase, and we believe these new agreements will generate higher revenue in the coming quarters and expand our margins. With our current operating cost structure in place, we believe our new and expanded client relationships in combination with the strategic data investments and partnerships that we announced, such as LiveRamp and our recent partnerships, like the Google announcement that we made this morning, which I will discuss shortly, should bear fruit in the second half of 2021 as we transition back to growth. I am also proud of our success in our Activation business, where revenue was up 65% year-over-year. Now let me turn to our other recent successes. Starting with National TV, we signed six new accounts, including Octagon, a sports marketing agency that will be exclusively relying on comScore measurement to plan and buy. We also have an expanded agreement for Fox for our National TV measurement currency, as announced last week. This announcement is similar to the ViacomCBS announcement that I discussed in our first-quarter earnings call. Local TV measurement continues to be a core strength of comScore. We believe the scale and stability of our service put comScore in a unique position as the future of measurement in the local marketplace. In the second quarter, we executed agreements with Capitol Broadcasting and Titan TV and signed renewals with leading companies, such as Standard Media Group and the News-Press Gazette. Additionally, our marketplace prominence was further enhanced with the integration into SQAD MediaCosts research platform for national and local TV buys. Looking to the future, we anticipate building on comScore TV, 1,000 stations, and delivering strong results across our 200-plus markets that we measure locally. Lastly, Spectrum Reach recently announced that it is now transitioning to use comScore as its preferred local measurement source, which we believe will help assign more agencies and media companies to use us to conduct trading for their ad business. We also want to remain very focused on our agency marketplace. In the second quarter, we continued to see key growth with agency holding companies on Dentsu International. We have expanded their use of their advanced audiences tied to comScore data sets for their quick-service restaurant and retail client base. We believe this is a large opportunity and we have put important resources in place in this area. With our syndicated digital product, we are pleased that we have signed many new customers, including Estrella Media, Fusion92, TheWrap, Minute Media, along with Channel Factory. We are excited to see more returning clients, such as the Jellyfish agency in the UK. We are encouraged by the new business and positive trends in renewals. I am proud to announce a major accomplishment for our advertising business suite with the expansion of our integration via Google Ad Data Hubs, also known as ADH, that we announced this morning. This integration will add connected TV impressions across YouTube and YouTube TV to our cross-platform advertising measurement currency. comScore campaign ratings will be in-sourced. This accomplishment marks two milestones: first, for achieving deduplicated audience reach measurement across desktop, mobile, and CTV with Google, and second, the integration will be a foundation for the next generation of YouTube measurement across CTV without third-party pixels. These milestones will enable comScore to provide marketers with the unmatched deduplication reach and frequency of audiences and ad exposure across linear TV, desktops, mobile, and connected TV. The new capability will allow advertisers and agencies to understand co-viewing for YouTube and YouTube TV on CTV, as well as the true incremental reach over their linear TV buys, providing total cross-platform ad measurement. The addition of YouTube and YouTube TV expands comScore campaign ratings to include coverage of one of the largest advertising destinations, enabling comprehensive cross-platform measurement. CCR measurement, including YouTube and YouTube TV, will be available to our buy-side clients for their ad campaigns. I am excited about the expansion of our cross-platform ad measurement, and we expect it will have an impact on our topline fairly quickly. We continue to drive innovation through our next-generation cookie-free targeting for gaming audiences with our recent partnership expansion with Spiketrap. This latest expansion leverages Spiketrap's deep gaming experience and enables new market segments for advertisers to reach gaming audiences throughout the programmatic ecosystem. We understand there are significant opportunities for expanding our predictive audience measurement beyond North America. This global expansion includes partnerships in Europe and Latin America with Adsquare for their European location-based targets, as well as Retargetly for their Latin American audiences. Additionally, comScore and Commerce Signals, Verisk financial service business and the leading provider for omnichannel payment for marketers, announced an expansion to begin developing next-generation contextual audiences or ad targeting across digital, mobile, and CTV ad inventory. The collaboration will pair Commerce Signals' advanced payment analytics with comScore's Predictive Audience contextual targeting solutions to create an innovative audience that is not available anywhere else. By combining Commerce Signals' retail shopping data that can differentiate in-store versus online purchases with comScore's media consumption information, advertisers will better understand the high-value audiences in a privacy compliant way. With all of these new and exciting products and partnerships, we believe the Activation revenue should continue as fast-growing trends and pick up even more momentum. As we discussed last quarter, we are also in the early stages of out-of-home measurement. This year, we've already signed the top three digital out-of-home advertising companies, including an agreement with GSTV to measure video at their gas station network. GSTV is a national video network that delivers target audiences at scale across tens of thousands of fueling retailers. The agreement builds on our last quarter announcements with the Outdoor Advertising Association of America and the Digital Place-Based Advertising Association. Given wins from last quarter with Lightbox and with the third quarter with Captivate and additionally with one of the largest national retailers, we expect this new product offering to generate revenue later this year with momentum building into next year. With respect to movies, we experienced a rebound in revenue as U.S. theaters reopened at scale, while countries such as the UK, Ireland, and France reopened in the middle of the second quarter. The movie industry is now firmly positioning itself in recovery mode, and we expect box office revenues to return to pre-pandemic levels over the next year. Over the last few weeks, we have expanded our relationships with multi-year deals with two major studios who are both leaders in theatrical and streaming. We continue to focus on measuring movie consumption, wherever it occurs. These agreements in combination with recent box office numbers are giving us confidence that the industry is recovering, and as such, we expect tailwinds in the future quarters. As you have heard, we are encouraged by the results we are seeing in customer acquisitions and contract closings, and we are confident the second half of 2021 will serve as a runway for our evolution into the best modern measurement service for the future of media. Before we discuss our financials in greater detail, I'd like to address the recently announced planned departure of our Chief Financial Officer, Greg Fink. First and foremost, I want to extend my deepest gratitude to Greg for his many contributions and his leadership during his time at comScore. Greg came to comScore during the most difficult period, and he played a critical role in putting those challenges behind the company, helping to rebuild our controls and our processes. Greg aligned our cost structure, he implemented a new ERP system, and he put us on a path of growth.

Thank you, Bill. Today, we reported second quarter revenue of $87.7 million, down from $88.6 million in the second quarter of last year. Revenue from Ratings and Planning in the second quarter was $62.4 million, down from $63.8 million reported in the second quarter of last year. The decrease compared to the same period in the prior year was the result of lower syndicated digital revenue offset by increases in TV. TV continued to experience higher revenue compared to the prior year from new and expanded partnerships. Syndicated digital revenue was lower compared to the prior year quarter, primarily due to lower international business. For the second quarter, TV revenue comprised 43% of our Ratings and Planning revenue compared to 40% last year, while syndicated digital revenue comprised 46% of our Ratings and Planning revenues compared to 48% in the second quarter of 2020. Revenue from Analytics and Optimization in the second quarter was $17.8 million, up from $16.9 million in the second quarter of last year. The increase was due to higher Lift and Survey revenue compared to the second quarter of last year and increased Activation revenue, which was up 65% year-over-year and 27% sequentially. Movies Reporting and Analytics revenue in the second quarter was $7.5 million compared to $7.9 million in the prior year quarter, but up 10% sequentially. As theater reopenings began in earnest in major U.S. cities in the first quarter and in Europe in the second, we believe revenue from our movie business has bottomed and we should see revenue increase from this level continuing throughout 2021. Turning to operating costs, our core operating expenses, which include cost of revenues, sales and marketing, R&D, and G&A increased $7.8 million year-over-year in the second quarter. Cost of revenues increased by $6.4 million in the second quarter compared to the year-ago quarter, primarily due to an increase of $3.5 million in data costs. We do expect cost of revenues to be higher in 2021 compared to 2020, primarily from these data costs. However, we expect margins to improve over the course of the year as revenue increases. Selling and marketing expenses increased slightly as compared to the year-ago quarter from overall lower expenses last year. R&D and G&A expense were relatively flat as compared to the prior year quarter. We do expect our operating expenses to rise slightly from these levels as we invest in new product offerings that should lead to higher revenue later this year. In the second quarter, we reported a net loss of $18.5 million compared to a net loss of $10.4 million in the same period last year. For the second quarter of 2021, adjusted EBITDA was $2.6 million compared to $9.2 million for the same period last year. Adjusted EBITDA for the second quarter was impacted by higher data costs, as well as the second quarter of 2020 benefiting from a temporary reduction in operating expenses at the start of the pandemic. We ended the second quarter with total cash of $17.7 million compared to $50.7 million at December 31. The decrease in cash primarily reflects few large items, which totaled approximately $35 million, including the repayment of the term note, transaction costs associated with the completion of the recapitalization, and a dividend payment on the preferred stock. Looking forward, based on current trends and expectations, we believe full-year 2021 revenue and adjusted EBITDA margin will be at the lower end of the previously announced ranges. Those ranges estimated a revenue increase between 3% and 5% over 2020 and adjusted EBITDA margin of 6% to 8%. We have signed many new customers and expanded relationships with current customers, which Bill described earlier on the call. However, while we expect these new and expanded contracts to generate higher revenue over the long term, the timing of these agreements will result in a lower impact to 2021 revenue than we had originally contemplated. Lastly, I want to take a minute to thank Bill and the entire comScore organization for all the support over the last four years while also recognizing a terrific financing. Now, let me turn it back to the operator to take questions.

And your next question – I mean, your first question will come from Laura Martin with Needham. Your line is open.

Hi there. Can you hear me okay, Bill and Greg?

We can, Laura. Thank you.

Okay. Great. A couple for me. You had a couple of announcements today on the YouTube. Can you talk about how that drives long-term revenue growth, please, the announcements you made today?

Thank you, Laura. Well, look, for YouTube and YouTube TV reporting, as many of you know, who follow the industry, more people watch the nightly newscast from networks on YouTube than they do on linear TV. Therefore, a lot of advertisers use Google as an advertising mechanism. But until now, with what comScore is actually providing with our comScore Campaign Ratings, we are now able to validate the true reach that those campaigns on YouTube and YouTube TV report versus linear TV, and look at the unduplicated reach. So if an advertiser for a certain brand is running an ad campaign through their ad agency and the ad agency is held accountable for total reach goals, they can validate this now through comScore. So our customers here are going to be the ad agencies and the brands who want to validate what their campaigns are actually reaching in addition to linear TV. So we talked about for a long time how CTV and linear TV works together. I think this is a major example of how we're going to earn revenue out of the combination of the two.

Okay. And then my follow-up would be still on costs and content costs. You're paying Comcast a ton of money and now YouTube to basically make your measurement product better, but we still don't see growth in the topline. So my worry or my question to you is how would you respond to investor pushback that we get? Whether you're paying a fortune for linear ratings, which are becoming less valuable every day because consumers are moving from linear to streaming?

Well, we are not paying Google for this service that we integrated into our…

No, I am taking about Comcast.

Yes. On our investment that we've made with the operators, people will think we will continue to watch linear TV for a long time. But the true value is how linear TV and over-the-top and connected TVs work in harmony; they are now working alone. So as we all know that magic here that comScore brings to this dynamic is what is the total audience, and how do you verify that across all these different platforms? Now, as we stated in our earnings script or prepared remarks, we had a great contract signing in the second quarter. But they did not result in revenue in the second quarter; that will be later this year and then into 2022. We believe the investments that we've made with the operators will bear fruit for the shareholders.

Okay. Thank you very much.

Thank you, Laura.

Your next question will come from Jason Kreyer with Craig-Hallum. Your line is open.

Alright. Thanks guys. Bill, just wanted to see if you could spend a little bit of time talking in some more detail about the Spectrum Reach agreement, kind of some details on what doors that opens up for you and potentially how that changes your competitive position in the market?

I think that's a great question. One of the reasons that Charter came in as an investor was their goal to move the whole industry to an impression-based measurement, so the inventory that is out there on linear and connected TV can finally be used with a standard of impressions, and comScore is doing just that. And again, the YouTube announcement, YouTube TV is another validation of those impressions. So as Spectrum Reach starts rolling out their markets where they're using us as their principal service, given that they're one of the largest ad providers within local markets, we believe that will encourage the local ad agencies to switch to us as their primary source or their exclusive source and it will encourage television stations to do the same. We think that is the start of an industry trend, and Spectrum Reach being one of the largest providers in the markets are rolling it out starting from the Southeast region throughout the United States, and we'll be announcing more effects of that in coming quarters.

Perfect. Thank you. Understood that obviously some of the new deal flow doesn't give you full-year contribution, I get all that stuff. Curious, is there any way to quantify any potential revenue benefit? I know you mentioned TCV, just wondering if there's another way to look at what the opportunity is of the deals that you've landed. And then in conjunction with that, if there's any sense of the cadence on how the back half of the year looks? Just curious if Q3 looks a little more like Q2 and we get a big year-end ramp, or if it's a little bit more linear than that? Thank you.

Greg, would you like to take that?

Sure. Thanks, Jason. Appreciate that. Look, as I say, timing matters, right, so some of these contracts, right, that we signed obviously will have an impact in the back half. We had thought and believe that if they had happened sooner, they would obviously have an impact to the second quarter, which would have improved the 2021 total revenue. We kept the low end of our guidance. We didn't move the guidance. So we still expect the back half to be, as we always have, higher than the first half, and we expect the teams to begin to see that benefiting starting in Q3 as you move forward. So I think when we try to highlight, I'm going to have four things here. One is, we highlighted in our prepared remarks that we're seeing higher renewal rates. We closed higher contract value year-over-year. We continue to see the transaction businesses such as Activation significantly above year-over-year levels, and now we're seeing that improvement in movies. And so all four of those in combination should begin to increase the bottom line and the topline, of course, first, in the coming quarters at a cadence that will get us to where we laid out for guidance today.

Alright. Thank you guys.

Thank you.

Your next question will come from Surinder Thind with Jefferies. Your line is open.

Thank you for taking my questions. Bill, just following up on an earlier question, any color on maybe why it took a little bit longer to sign some of the contracts that you did? And then I'm assuming that now that most of those have been signed at this point. Your outlook for 2022 should theoretically be unchanged. Is that right?

Well, we're not giving guidance. But let me address why this took longer. All of you who have listened to our media customer’s earnings calls know they're having a great topline. The ad markets have recovered, but everyone is very cautious about spending. So I mean, we are not immune to that dynamic and it takes longer. But as we said in our prepared remarks, we had very good contract signings in the quarter, but they did not result in revenue.

Understood. I guess maybe any additional color that you can provide in terms of just the conversations you're having about visibility with your clients and how that maybe impacts your guidance visibility? Is there just a lot of consideration around how dynamic? I guess the question is more around your comfort level with additional kind of macro charter around COVID and the Delta variant and so forth?

Well, everyone is concerned, but I also believe that customers have gotten back to business. Let's remember that most companies do budgets in September of every year. So let's go back to September of last year; we had political disruption, an election that had not yet happened, and we didn't have a vaccine, okay. So companies put in the cost structure that was assuming a very different environment than actually happened. The ad market has recovered, but the recovery in spending has not completely happened. So decisions are in fact taking longer, but we are encouraged by what we see in our market segment. Look at the announcement that we made on Fox TV for our service. I think that is significant that our customers want a stable, predictable, and a modern measurement service.

That's helpful. And then maybe turning to the movie business. If I heard the commentary right, is the anticipation that we will return to kind of full revenues at some point in time or pre-pandemic revenue levels at some point in time? I think the commentary was also theaters are generally about 90% open, but any kind of color on that dynamic or if there's other structural changes in the marketplace that maybe we're not going to quite get back to the full run rate revenues pre-pandemic?

Yes. We have said that we'll return to pre-pandemic levels with our revenues. But please don't confuse the windows that have permanently changed with the need for our service. Our service is not tied to the box office receipts. Our services are tied to theaters being open. Now, the theatrical experience provides a great deal of profit for the movie companies, all of them, okay. And they rely on our service now that that environment is open. They're deciding on different windows, depending on COVID and depending on their streaming service. So for our movie business, as it stands today, we believe that we will return to pre-pandemic levels, and the work that we're doing on measuring movies everywhere will add additional revenue into the future, but we're not predicting that at this point; we're working on those products and those services. However, that business is in a recovery mode.

Got it. Thank you.

Thank you.

Your next question will come from Matthew Thornton with Truist Securities. Your line is open.

Hey. Good afternoon, Bill and Greg. And Greg, absolute best of luck in future ventures. Couple, if I could, I guess, maybe just starting on the Activation – the Analytics and Optimization segments. You talked about Activation being up, I think Lift and Survey were up. If we take a step back and look at that segment, I'm wondering if you'd be willing to size Activation at this point. And then maybe just talk a little bit about what the puts are? What's kind of in decline in that segment just so we can kind of see the puts and takes there. And then secondly, I guess, over at digital, I'm wondering if you could talk a little bit about what percentage international is at that point, and then maybe compare and contrast a growth trend you're seeing international versus domestic in that segment? Thanks guys.

Greg?

Thanks, Matt, and thanks for those kind words. Let me talk a little bit about the M&A area. So we did talk about Activation. We did talk about Lift and Survey. I think the other big thing that's in there is customs. Over the years we've talked about customs as one of those areas that can be a little bit lumpy. We had a really good first quarter in custom. As we talked about, at year-end, some of those projects got pushed out and then got delivered in Q1. So sometimes that custom can move up or down; something I've given as an example is getting delivered on July 1, as opposed to June 30, right, and this is the quarter. So from that standpoint, that one's a little harder to predict from a custom perspective because different quarters have different lumpiness, although the fourth quarter generally is the highest quarter where we have a lot of custom projects. And as we've talked about over the last few years, we dialed back some of those custom projects that were profitable, but now that we've got our cost structure in place, we’re going after more of those custom projects because they are profitable, at least putting more dollars to the bottom line and our adjusted EBITDA. So we're very focused on that. We haven't given an exact number for Activation as it grows; that is something that we're thinking about as we move through the third quarter, and it was moved to year-end as far as being able to break that out from a product level revenue item within the M&O space, and you should hear more on that in the coming quarters. You had a question about digital, again, it's not something we break out. We haven't provided that historically. Digital is a pretty much a U.S.-centric story. I don't want to say that international is a big focus, but over the last few years, again, similar to custom where we've had international locations that were profitable and we exited those markets. We do think that there's still opportunity there and we're going after that. Some of our winbacks this quarter were in the international market. So we're actually positive on that, and I think Bill highlighted one in his prepared remarks in the UK. So I think that's an area that has shrunk over time, some of it by our own choosing, but we're very focused on winning back those customers, and we saw some good wins in the quarter.

Great. Maybe if I could just sneak one more in there. Maybe this is for you, Greg. Just that the cash balance and just how you're feeling about the balance sheet right now. I think you guys have got a small credit facility outstanding. I'm just kind of curious how you're feeling about cash levels, again, just to operate the business kind of looking forward. Any color there would be great. Thanks guys.

Yes. Thanks, Matt. I mean, I highlighted the fact that we had to get through the first half and get three large means of cash. Those are now behind us. From our standpoint, we do expect revenue to increase. We talk about that; that should help our cash balances as we move forward in our cash flow. So I think we obviously ended the quarter substantially down where we ended year-end, but we did pay the dividend, we did cover the transaction costs, and we did pay off the term loan. So we feel good about where we're headed in the back half of the year.

That's it for me. Thanks guys.

Thank you.

Your next question will come from Alan Gould with Loop Capital.

Thank you, and good afternoon, Bill and Greg. I'd like to also extend my best wishes to you, Greg. I've got three questions. First, on streaming. The press release talks about two studios signing for both theatrical and streaming. In addition to YouTube and these two studios, can you give us some idea where you are on measuring TV streaming more streaming overall?

Right. Well, streaming that is ad-supported is extremely important to us. And with every company, we have a slightly different strategy, but the objective is to measure ad campaigns on all the streaming services. So like what we announced with Google that we can do everywhere to have a holistic platform. And in future calls and on our Investor Day, we'll be drilling into that a lot more.

Okay. And then Greg, can you give us some sense of backlog type of number?

We do disclose a backlog number in our filings. I don't have it in front of me right here, Al, but we do publish that. I think sometimes that can be a little bit tricky given that the accounting for that required set of backlog for contracts that are in excess of a year. And so depending on where certain contracts are, that number can move around and tends to be the highest as of the fourth quarter of every year and then kind of whittle its way down. But it can be found in our filings, and we can follow up with you after the call if you'd like more information around that.

Okay. That's fine. And the last question, I know you used to have a deal – you had a deal with Arbitron, Nielsen Audio, which I think goes through September of an eight-year deal. Is that still necessary, helpful, required, or have you replaced that for your measurement services?

Great question. We obviously knew that that was happening and we have a plan in place. We'll be announcing shortly what it is. It'll be seamless for our customers that utilize it, and we have an improved process that is based on our strengths and not about a small panel. So we're pretty excited about what we've developed and we look forward to sharing it very shortly.

Okay. That's it for me. Thanks for taking the questions.

Thank you, Alan.

Excuse me, speakers. I'm showing no further questions at this time. You may continue.

Thank you, operator, and thank you all for attending today. We remain excited about the future, and I'm very pleased with the progress that we made with contract signings in the second quarter as we return to growth in the second half of this year. Thank you for joining us today, and we look forward to talking with you next quarter.

This concludes today's conference call. Thank you for participating. You may now disconnect. Speakers, please standby for a post conference.