Thank you, and welcome to Betterware de México, S.A.P.I. de C.V.'s First Quarter 2025 Earnings Conference Call. Speaking on today's call are Betterware de México, S.A.P.I. de C.V.'s Chairman of the Board, Luis Campos; President and Chief Executive Officer, Andres Campos; and Chief Financial Officer, Rodrigo Munoz, recently appointed as successor for Alejandro Ulloa in March 2025. Before they begin their remarks, the company would like to remind you that today's call may include forward-looking statements which are subject to risks and uncertainties that could cause actual results to differ materially from those expectations. Any such statements should be considered in conjunction with the cautionary statements and the safe harbor statement in the earnings release issued today and risk factors outlined in Betterware de México, S.A.P.I. de C.V.'s SEC filings. Betterware de México, S.A.P.I. de C.V. undertakes no obligation to update any forward-looking statements. A reconciliation of and other information regarding non-GAAP financial measures discussed on the call can also be found in the earnings release as well as in the investor section of the company's website. I'd like to turn the call over to Betterware de México, S.A.P.I. de C.V.'s President and CEO, Andres Campos. Thank you. You may begin.

Thank you, operator. And good afternoon, everyone. As we begin this call, and before we get into the numbers of the quarter with Rodrigo, I'd like to reflect on two very important things that this quarter brings to mind. So you know exactly where our minds and actions are at. The first thing is our approach to the current volatility and uncertainty around the world, of which the countries where we operate have not been exempt, thus affecting our ability to yield stronger results in the short term. Beginning with Mexico, consumer trends have shown important softening signs, which have affected all categories alike but have deepened in more discretionary categories like household goods. Although we believe that Mexico continues to have great potential in the mid to long term, short-term consumption has been affected by soft economic trends, US-created uncertainty, and the weakened Mexican peso in relation to last year. We've also seen disruption in consumption in the US, especially in January and February, although we do see a possible comeback in March. Finally, we've also seen disruption in China, where we manufacture over 80 percent of our Betterware products, and where tariffs have escalated by the day. All of these have challenged our short-term actions and results, resulting in a revenue decline of 2.9 percent in the quarter last year, and a short-term gross margin contraction affecting our profitability overall. And although 2025 will be a difficult year to navigate, we'd like to highlight relevant features of our business that have helped us navigate challenging times in the past and will help us navigate these new ones. Number one, we operate with very low fixed expenses and an asset-light model in all business fronts, which allows us to protect profitability and cash flow in difficult times. Number two, our commercial model has high resiliency, where distributors and associates alike increase their efforts to maintain sales, outpacing other channels without extra cost to them or to the company but their time and effort. Number three, we are now a diversified group with two brands in two strong categories, both home and beauty. Number four, our agile internal culture where we are all ready to adapt, improve, and adjust. Although volatility in the market can present challenging quarters, we adapt quickly and swiftly, achieving resilient revenue and profits as quarters go by. That said, I'd now like to speak about the second thing that this quarter brings to mind, which is that the long-term growth fundamentals of our business remain strong, and thus we must not lose that perspective in all decisions we make. Both of our brands are playing in strong categories, household and beauty goods, which have shown secular trends of growth across different markets. On the other side, our commercial model based on person-to-person selling powered by incentive intelligence, technological tools, and gig economy trends will continue to prove an effective model going forward for those who know how to manage it. That said, I'd like to pass the word on to Rodrigo, our CFO, so he can explain some specifics in our results. And then I'll come back to tell you some of the commercial strategies we are carrying out in each business to tackle the challenges and opportunities that lie ahead.

Thank you, Andres, and good afternoon, everyone. This being my first conference call with Betterware de México, S.A.P.I. de C.V., I would like to state that I am grateful and honored to contribute to Betterware de México, S.A.P.I. de C.V.'s promising future. After great experiences in diverse consumer product companies, like Alsea and Devlyn, I am excited for this new phase. I look forward to proactively helping the company achieve its promising goals as well as helping all of our investor community to better understand our business. I will now dive into some relevant figures for the quarter so we understand the details and context. Please keep in mind that all figures that I'll be referencing are in Mexican pesos, our functional and reporting currency, and all period comparisons are year over year unless otherwise stated. Additional details are available in our earnings release published earlier. Consolidated net revenues decreased 2.9 percent year over year, due mainly to the short-term challenging macroeconomic environment, as Andres mentioned earlier. During this quarter, the foreign exchange posted additional challenges with the Mexican peso depreciating around 20 percent year over year from an average of 17 pesos in Q1 2024 to 20.4 in Q1 2025. Although we have absorbed some of this impact in our gross margin, we decided to increase some prices, impacting our volumes and engagement level. This resulted in a 9.8 percent decrease in Betterware Mexico revenue versus last year, as well as a decline based on associates. In contrast, it affected the growth strength of Jafra, decreasing growth from double to single digits. Our commercial teams continue to work diligently to navigate these times, as they have done in the past, maintaining a good balance between short-term solutions and long-term strategic focus. Consolidated gross margin declined by 303 basis points, primarily driven by the impact of the Mexican peso depreciation, which increased the cost of goods that Betterware imports as well as those of some raw materials used by Jafra, such as essences and bottles. At Betterware, the margin impact was intensified by lower sales volumes and increased investments in promotional players, which diluted profitability. Jafra Mexico also saw margin compression driven by investments in volume-driving promotions. Consolidated EBITDA decreased 29.1 percent, reflecting the weaker sales volumes and compressed gross margin, particularly at our business units in Mexico. EBITDA for Betterware Mexico fell 31.6 percent, mainly driven by the drop in sales volumes and margin compression. Jafra's Mexico EBITDA decreased 25.2 percent as margin pressure and promotional expenditure weighed on profitability. That said, it's important to point out that our business remains strongly profitable, with an EBITDA margin of 15.3 percent this quarter, and we are taking all necessary actions to recover our normal EBITDA margin. Free cash flow was negative for the quarter. Historically, we have converted around 40 percent free cash flow versus EBITDA in the first quarter due to seasonality. Our normal levels are around 60 percent. However, during the quarter, we experienced extraordinary outflows mainly in Jafra Mexico, as a result of an increase in working capital, driven by higher inventory levels related to brand renewal strategies as well as innovation preparation for the coming quarters, which we expect to decrease in the coming quarter. We also experienced higher tax payments derived from the difference of total tax incurred versus provisional tax payments in Jafra, which did not happen in Q1 2024. Thus, we feel confident in our return to normal cash flow generation in the coming quarter. Consolidated EPS decreased 48.7 percent, reflecting the combined impact of lower sales and overall profitability with a decrease in EBITDA explained before. In addition, financial costs had a positive impact on net income driven by a decrease in the net interest expense as a result of lower interest rates and net currency effects that include the implementation of hedge accounting. Also, profit for the period suffered a negative effect due to higher taxes paid. Despite the short-term challenges, we continue to maintain a healthy financial position, closing the quarter with a net debt to EBITDA ratio of 2.08, slightly higher than 1.83 in Q1 2024 and in line with our internal policy. We maintain our commitment to shareholder returns, but the current economic uncertainty in Mexico and the US calls for prudent cash management. As part of this cautious approach, our board of directors is proposing a 200 million peso dividend for Q1 2025, consistent with our strategy to strengthen free cash flow for new organic and inorganic growth opportunities. Q1 was an atypical quarter, impacted by short-term volatility and challenges. However, looking ahead, we are maintaining our full-year guidance for 2025, with expectations for net revenue and EBITDA growth still in the range of 6 to 9 percent. While we remain well-positioned to achieve these targets, we will continue to review our daily costs, inventories, and cash flow, as we recognize that the current economic environment will likely continue to present certain challenges that might further impact our performance as the year unfolds. We are monitoring external conditions closely and will continue to evaluate the potential impact on our operations. I will now turn the call back to Andres to speak about the actions we're internally taking to achieve success.

Thank you, Rodrigo. Looking ahead, we're actively executing strategies at Betterware Mexico to reaccelerate growth and improve profitability in the following ways. Number one, pricing. We are making strategic pricing decisions at all price levels to balance between product affordability and margin protection. We are executing new merchandising techniques to achieve this. Number two, promotional activity. We are increasing our promotional activity to keep our sales force constantly engaged. Number three, Salesforce engagement techniques. We are actively looking into more proactive and deeper engagement with our Salesforce through data analysis segmentation, to improve sales coaching and communication, also with the aim of rebuilding sales momentum. Number four, innovation. We continue to work on improving our innovation process and pipeline to continue to surprise and delight customers. We are also doing an extensive revision of product cost structures to find opportunities to make products more accessible to our customers. Number five, sourcing. We continue to monitor tensions in China closely, evaluating Plan B manufacturing options that we have developed in Mexico, Southeast Asia, and other regions in the world. In Jafra Mexico, we will focus on the following actions. Number one, product mix. We are rebalancing the product mix through strategic price adjustments and promotions to regain lost margins while maintaining volume growth in more resilient categories. Number two, renovation and innovations. We continue with our renovation plans where we will continue to renovate our biggest brands, reinvigorating their value to customers. We also have an exciting new product pipeline which will continue to make Jafra a more attractive and successful brand in the market. Number three, ease of doing business advancements. We continue to execute Betterware's playbook at Jafra with technology, business intelligence, and process improvements, making it easier for distributors and associates alike to do business with us. We are beginning to attract a younger generation while remaining attractive to a vibrant baby boomer and generation X Salesforce. Number four, Jafra Queretaro plant improvements. We have a great asset with the Jafra manufacturing plant, owning our manufacturing in Mexico. We will continue to leverage this advantage for both Mexican and US markets alike. In summary, the first quarter of 2025 presented significant challenges due to weakening macroeconomic conditions in both our markets. While we remain cautious as lower consumption levels may persist, we've taken proactive steps to protect revenue, margins, and ensure financial health. Finally, and before questions or final remarks, I will now pass the call to Luis Campos, our Chairman of the Board for a final message.

Thank you, Andres. And thank you again, everyone, for joining us today. After more than forty-seven years in the consumer goods industry, you would understand I have experienced a diverse set of challenges and opportunities. Thus, I want you to know that I have full confidence in our business model, our strategies, and, more importantly, our management team to navigate these times and come out stronger than ever for better times. Together with that, our strong culture that we have woven throughout the years, one of agile movements and a long-term mindset, will continue to be the most important asset we have and will allow us to gain an advantage every step of the way. As macroeconomic conditions improve, or stop deteriorating, the fundamentals of our business remain strong. And we are confident that the resilience of Betterware de México, S.A.P.I. de C.V. and the steps we are taking to improve performance will allow us to continue delivering growth and profitability in the coming quarters in line with our original guidance. I will now pass the call to the operator for any questions you may have. Great. Thank you.

At this time, we'll be conducting a question-and-answer session. If you'd like to ask a question, please press 1 on your cell phone keypad. A confirmation tone will indicate your line is in the question queue. You may press 2 to remove yourself from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. First question is from Eric Beder from SCC Research. Please go ahead.

Good afternoon. I'll try a few things. Hi. Could you talk about the inventory and how we should be thinking about the flows on that? I noticed you noted that it was a little bit high for Q1. How should we be thinking about that going forward as a potential driver of free cash flow?

Yes. Hi, Eric. This is Andres. So, inventory increased a little bit in Q1 from the Jafra business. We are renovating the branding on most of our most important lines of products. And we're also preparing some innovations. So this was, you know, kind of a one-time increase in inventory, and we expect to start decreasing inventory going forward. We do not expect it to continue to increase.

Okay. China. On one hand, you have great relationships with your suppliers there. And you've used them before. You know, given what's going on in the States in terms of orders and other pieces, are there opportunities there for you to improve overall returns from your China product going forward? Or opportunities in terms of flowing product better going forward? Thank you.

Thank you, Eric. Can you clarify your question on China? I did not understand very well what the actual question is. Approximately 80 percent of your goods come from China.

Yeah. What we've been hearing is that there have been a lot of canceled orders from American players for these goods. So there's extra capacity potentially coming on board. Correct. Is that a potential advantage for Betterware going forward?

Well, at the moment, we cannot state as a fact that it's an advantage. What we have seen is, for instance, number one, container prices coming down. And we have confirmed that. So this will definitely be an advantage for us, now that container prices are coming down. In terms of the ability to get better prices from our Chinese manufacturers because of fewer orders from the US, etcetera, we are talking with them but we cannot confirm at the moment.

Okay. Yeah. I think the other thing is that you mentioned the final question. You mentioned FX. I know it affects your shipping and other pieces. Could you kind of remind us on the flow of the FX and where I believe Q1 was the worst comparison if FX rates stayed the same going forward. Is that correct? And does this become an opportunity in the back half of the year, I believe? Thank you.

Yeah. Eric. Definitely, Q1 was the hardest comparison. In Q1 of last year, we had an average pesos to dollar exchange rate of around 17 pesos per dollar. And in Q1 of this year, we were at 20.4. Last year, in the second semester, the average was around 20. So it already definitely, the coming quarters will be kind of a more stable comparison to the twenties where we're at right now. So actually, the gross margin that we saw in Q1 2024 was the highest gross margin of that year, and an unusually high gross margin for our company. So it was definitely a tough comparison in terms of profitability.

Okay. Good luck for the rest of the year. Thank you.

Thank you, Eric.

Next question is from Cristina Fernandez from Telsey Advisory Group. Please go ahead.

Hi. Good afternoon. I had a couple of questions as well. The first one is if you could talk about how the quarter progressed. It definitely seems like, obviously, your tone's much different today than back in early February. I guess at what point did you start to see that more marked deceleration? And are you seeing any change in the trend so far in April relative to what you saw in the first quarter or towards the end of the first quarter?

Hi, Cristina. How are you? This is Andres again. So yeah, I think that we did see a softening in consumption as Q1 progressed. You know, it's very hard to say with some weeks of the quarter to say exactly where we're at, but we did see a softening progress. We believe, you know, it's still early to talk about the second quarter. I would say. We do believe that, you know, the Mexican economy and Mexican consumption, we do not expect it to rebound. No, or to be strong. No? But we do believe that there could be a factor that the decrease stops and that it becomes a little bit more stable. During, you know, consumer confidence has been softening. We could see it stabilize. We don't expect it to rebound. Many consumption trends and even the economy yesterday the IMF published a decrease in the Mexican GDP growth. So you know, it's still not stable at the moment, and we do have to wait and see in the coming weeks to see how it progresses there. Mexico has strong fundamentals in general. I think that the government and Mexico as an economy has strong fundamentals. But, obviously, the world volatility, especially US tensions about at the beginning of the year, talking about tariffs to Mexico, immigration policies, and these kinds of things have, I think, hit the Mexican economy and kind of paused investment and paused many things that need to get on track with a more certain environment. I believe that if the world environment and the US policy environment becomes a little bit more stable and obviously, with more certainty, Mexico has a lot of potential to come back.

That's helpful. So and then following up on that, I mean, in light of the first quarter performance and what you're seeing, obviously, understand there's a lot of uncertainty, but what I guess, what gives you confidence to hold the guidance coming out of the first quarter? I guess, what are some of the company-specific initiatives you have that, you know, perhaps can help you overcome some of the economic challenges and, you know, get back to growth as we move to the next, you know, couple of quarters.

Yeah. So you know, we have very strong internal fundamentals in our strategy, in the actions that we're taking, and we also have, as we've mentioned before, a lot of room to grow in market share in both brands in Mexico. So with strong internal fundamentals and a significant opportunity for more household penetration and market share, we believe that we can, you know, find growth if things stabilize macroeconomically. So we do believe we did not want to change our guidance because we do believe that there is a possibility that macroeconomic conditions stabilize. I'm not saying rebound positively. I'm just saying stabilize. And that could help us with our internal strategies to deliver strong growth in the coming quarters and achieve our yearly guidance. So there's still a case where this happens. Obviously, if macroeconomic factors like consumption, GDP, etcetera, in Mexico specifically continue declining or softening, we must state that it will be hard to achieve it, but if it stabilizes and stops declining, I think we have the internal fundamentals to seize the opportunities and achieve growth.

That's helpful. That helps explain it. And then the last question I have, which is more of a clarification on the letter, you talk about halting the expansion into the US. So I just wanted to understand what you mean by that. Is it, you know, kind of leave business as is or at least temporarily, like, shut down the US and maybe revisit it at a later date?

Yeah. So, I want to mention that this refers specifically to Betterware US, not Jafra US. So Jafra US, we will continue to operate and invest in growth and we see a great future for Jafra US. But specifically for Betterware US, with the 45 percent tariff on Chinese manufactured products, we just believe it was not a good investment to continue to put money into this project. Especially also with the uncertainty because every day we don't know if there will be even more tariffs or if there will be other things. No? So there's a lot of uncertainty around the US-China relationship. So, you know, it was still a small business. It was starting to grow, but it was taking a lot of cash investment. I think we mentioned that we expect to save between $2 and $3 million that we will not invest for the rest of the year for that business's growth. Now what will happen is that you will see the website still running and we do have inventory in the US that we will continue to sell to whomever comes in and buys, but we are going to stop investing in customer acquisition programs and in advertising programs and everything to grow. So we will stop investing in growth. We just leave the website there, with minimum expenses, to continue to service the customers who are already there. And with that, we will wait and see what happens. And if at some point, there's more certainty and more stability, we may come back and start investing again to expand the Betterware US brand.

Thank you, Andres.

Thank you, Cristina. This concludes the question and answer session.

I'd like to turn the floor back to management for closing comments.

Thank you, operator. So to close, we recognize that the current macroeconomic environment marked by weaker consumer demands, foreign exchange volatility, and global and political uncertainty has impacted our short-term results. These are real challenges, but we are, as always, addressing them head-on. We're taking swift strategic action across both businesses. Our focus is to continue growing and protecting profitability while setting the stage for recovery. Long-term fundamentals remain strong for our businesses. With two solid brands in resilient categories and a proven commercial model, we are well-positioned to capitalize on future opportunities as macroeconomic factors stabilize. We're building for lasting growth and we remain confident in Betterware de México, S.A.P.I. de C.V.'s ability to emerge stronger from this period of uncertainty. Thank you, and look forward to talking to you on the next quarter.

Thank you.

This concludes today's teleconference. You may disconnect your lines at this time. Thank you again for your participation.